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href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/contact-ict-service-desk/ict-service-desk-out-of-hours-support/">ICT Service Desk out of hours support</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/ict-communities/">ICT communities</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/user-research/">Help shape the future of your digital campus</a></li> </ul> </li><li><span class="currentbranch0"><a href="/admin-services/ict/self-service/">Self service</a></span> <ul class="multilevel-linkul-0"> <li><span class="currentbranch1"><a href="/admin-services/ict/self-service/connect-communicate/">Connect and communicate</a></span> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/">Office 365</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/access-office-365/">Access Office 365</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/">Apps</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/onedrive-for-business/">OneDrive for Business</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/microsoft-teams/">Microsoft Teams</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/planner/">Planner</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/forms/">Forms</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/yammer/">Yammer</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/microsoft-power-bi/">Power BI</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/sharepoint-online/">SharePoint</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/training-and-support/">Training and support</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/case-studies/">How is Office 365 being used across the College?</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/microsoft-copilot/">Microsoft Copilot</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/">Email</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/">How-to guides</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/setting-up-and-using-email/">Setting up and using email</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/setting-up-and-using-email/instructions-for-setting-up-your-email-client/">Instructions for setting up your email client</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/sharing-calendars-resources-and-roles/">Sharing calendars, resources and roles</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/sharing-calendars-resources-and-roles/create-shared-calendar/">Creating a shared calendar</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/sharing-calendars-resources-and-roles/access-shared-calendars-folders/">Accessing a shared calendar or a folder belonging to another user or resource</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/sharing-calendars-resources-and-roles/adding-a-shared-or-role-email-account/">Adding a shared or role email account</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/forwarding/">Email forwarding and automatic replies</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/forwarding/auto-email-sending/">Automated email sending services</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/how-to-create-and-manage-a-distribution-or-mailing-list/">How to create and manage a distribution or mailing list</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/how-to-create-and-manage-a-distribution-or-mailing-list/exchange-distribution-lists/">Exchange distribution lists</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/how-to-create-and-manage-a-distribution-or-mailing-list/mailman/">Mailman</a></li> <li><a href="/dev-sites/admin-services/ict/features/collaborate/">Office 365 groups</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/back-up-recover-email-staff/">Backing up and recovering emails</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/back-up-recover-email-staff/archive-emails/">Archiving emails</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/faq/">FAQs</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/">User accounts and passwords</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/college-accounts-cids/">College Identifiers (CIDs)</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/set-up/">Account setup</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/activate/">Activate your Imperial account</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/manage-your-account/">Manage your account</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/change-reset-password/">Change or reset a password</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/">Wi-Fi and networks</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wifi/">Access the wireless (Wi-Fi) network</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wifi/imperial-wpa/">Imperial-WPA: College members</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wifi/eduroam/">eduroam</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wired-network/">Access the wired network</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/register-a-device-on-the-halls-of-residence-network/">Register a device on the Halls of Residence network</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/network-blocks-and-bans/">Network blocks and bans</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/network-infrastructure/">Network infrastructure</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/next-gen-wifi/">New Wi-Fi</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/next-gen-wifi/new-wi-fi-benefits/">New Wi-Fi benefits</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/next-gen-wifi/new-wi-fi-project-timeline/">New Wi-Fi project timeline</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/">Accessing services remotely</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/unified-access/">Unified Access</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/">Remotely access my College computer</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/wake-my-pc/">Wake my PC</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/azure-virtual-desktop/">Azure Virtual Desktop</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/virtual-private-network-vpn/">Virtual private network (VPN)</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/censorship/">Internet censorship and access to software in other countries</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/censorship/guidance-for-those-working-from-china/">Guidance for those working from China</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/effective-remote-working/">Effective remote working</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/working-remotely/">Stay secure when working remotely</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/">Sharing and collaboration tools</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/sharepoint-online/">SharePoint</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/wikis/">Wikis</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/box-storage/">Box</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/box-storage/moving-files-from-box-to-office-365-/">Moving files from Box to Office 365 </a></li> </ul> </li> <li><a href="/dev-sites/admin-services/ict/features/collaborate/">Teams</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/">Zoom</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/accessing-zoom/">Accessing Zoom</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-meetings/">Zoom Meetings</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-meetings/changes-to-pmi-personal-meeting-id/">Changes to PMI (Personal meeting ID)</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-meetings/zoom-meeting-administration-self-service-tool/">Zoom Meeting Administration Self Service Tool</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/breakout-rooms/">Breakout rooms</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/webinars/">Webinars</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-rooms/">Zoom Rooms</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/recording-zoom-meetings/">Recording Zoom meetings</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-student-user-guide/">Zoom student user guide</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/when-to-use-zoom-or-teams/">When to use Zoom or Teams</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-training-support-and-faqs/">Zoom training, support and FAQs</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/yammer/">Yammer</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/sharing-files/">Sharing files</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/shared-group-space/">Shared group space</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/docusign-create-and-send-electronic-agreements/">DocuSign (create and send electronic agreements)</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/">Saving my files</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/onedrive-for-business/">OneDrive for Business</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/onedrive-for-business/">OneDrive for Business</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/file-sync-recovery-and-backup/">File sync, recovery and backup</a></li> </ul> </li> <li><span class="currentbranch2"><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/">Hosting and storage</a></span> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/databases/">Databases</a></li> <li><span class="currentbranch3"><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/">Servers</a></span> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/terms-conditions/">Terms and conditions for virtual servers</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/websites/">Websites</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/public-cloud/">Public cloud</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/telephones-mobile/">Telephones and mobile</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/telephones-mobile/update-college-directory/">Update details on the College Directory</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/telephones-mobile/staff-mobiles/">Staff mobiles</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/telephones-mobile/place-a-telecoms-order/">Place a telecoms order</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/telephones-mobile/report-a-telecoms-fault/">Report a telecoms fault</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/">Computers and printing</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/computers-printing/campus-computers/">Campus computers</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/campus-computers/improving-login-times-for-shared-devices/">Using shared devices on our campuses</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/">Staff computers</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/device-management/">Device Management</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/device-management/apple-device-management/">Apple Device Management</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/device-management/windows-device-management/">Windows Device Management</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/">Windows 11</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/benefits-of-windows-11/">Benefits of Windows 11</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/upgrade-to-windows-11/">Upgrade to Windows 11</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/windows-10-to-11-faqs-and-support/">Windows 10 to 11 FAQs and support</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/ie-mode/">Internet Explorer compatability mode for Edge</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/ie-mode/test-page/">Internet Explorer mode test page</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/">Printing, photocopying and scanning</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/how-to-print/">Print, scan and photocopy documents</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/install-print-drivers/">Install print drivers</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/cost/">Printing costs</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/buy-credit/">Pay for printing and photocopying</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/non-touch-card-printers/">Using printers without touch card readers</a></li> <li><a href="https://ictprintservice.imperial.ac.uk/" target="_blank">Access the mobile printing portal</a></li> <li><a href="https://ictprintservice.imperial.ac.uk">Check print credit balance</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/faq/">FAQ: Printing</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/">Get devices and software</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/buy-computers-and-devices/">Buy computers and devices</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/">Get software</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/get-software-for-students/">Get software for students</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/get-software-for-staff/">Get software for staff</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/get-software-for-staff/abaqus/">Abaqus</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/software-hub/">Software Hub</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/academia/">Academia</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/conditions-of-use-of-it-resources/">Conditions of Use of IT Resources</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/">Research support</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/research-support/rcs/">Research Computing Service</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/">Get Access</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/terms-and-conditions/">Terms and Conditions</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/terms-and-conditions/rcs-access-policy/">RCS Access Policy</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/terms-and-conditions/citing-the-service/">Citing the service</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/">Get support</a> <ul class="multilevel-linkul-3"> <li><a href="https://selfservice.rcs.imperial.ac.uk/" target="_blank" class="">Research Computing Self-service</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/contact-us/">Raise a ticket and contact us</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/faqs/">Frequently asked questions</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/training/">Training</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/">Service offering</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/big-data-and-analytical-unit-bdau/">Big Data and Analytical Unit (BDAU)</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/hpc/">High Performance Computing</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/rds/">Research Data Store</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/interactive-research-computing/">Interactive Research Computing</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/">Research Software Engineering</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/software-projects/">Software projects</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/open-source-booster/">Open-source booster</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/code-surgeries/">Code surgeries</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/resources-for-pis/">Resources for PIs</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/department-rse-support/">Department RSE support</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/rse-toolkit/">RSE toolkit</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/case-studies/">Case studies</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/legal-information/">Legal information</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/about-the-team/">About the team</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/charging-structure/">Charging structure</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/trusted-research-environment/">Trusted Research Environment (TRE)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/trusted-research-environment/acceptable-use-policy/" class="">Acceptable Use Policy</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/">About us</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/platforms/">Research Computing Platforms</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/about-the-team/">Research Software Engineering</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/research-management-applications/">Research Management Applications</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/">Strategic team</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/governance/">Governance</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/jobs/">Work with us</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/jobs/hpc_rse_experience_programme/">The HPC and RSE Experience Programme</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/">Virtual Servers</a></li> <li><a href="/admin-services/ict/self-service/research-support/management-of-research-data-and-code/">Management of research data and code</a></li> <li><a href="/admin-services/ict/self-service/research-support/research-support-systems/">Research support systems</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/research-support/research-support-systems/github/">GitHub</a></li> <li><a href="http://www3.imperial.ac.uk/researchsupport/">Contact the Research Office</a></li> <li><a href="/admin-services/library/">Contact the Library</a></li> <li><a href="http://icis.imperial.ac.uk/">Access ICIS</a></li> <li><a href="https://symplectic.imperial.ac.uk/homepage.html">Access Symplectic Elements</a></li> <li><a href="http://spiral.imperial.ac.uk/">Access Spiral Digital Repository</a></li> <li><a href="https://www.imperial.ac.uk/research-and-innovation/research-office/support/research-facilities/">Access Research Facilities Directory</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk</a></li> <li><a href="https://www.imperial.ac.uk/research-and-innovation/research-office/preparing-and-costing-a-proposal/">Costing a Research Proposal</a></li> <li><a href="/admin-services/ict/self-service/research-support/research-support-systems/research-data-environments/">Research data environments</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/grants/">Research grants (ICIS)</a></li> <li><a href="/research-and-innovation/support-for-staff/research-office/support/research-facilities/research-facilities-directory/">Research Facilities Directory</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/imperial-college-analytics-ica/">Imperial College Analytics (ICA)</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/">Administrative systems</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/">Imperial College Information Systems (ICIS)</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/login/">Access ICIS</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/">Request access to ICIS modules</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/finance/">Finance module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/grants/">Grants module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/hr/">HR module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/purchasing/">Purchasing module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/student-system/">Student System (Banner)</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/cid-generator/">Individual Person CID generator</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/payroll/">Payroll module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/set-up-contingent-workers/register-contingent-workers/">Long-term visitor or contractor (contingent worker)</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/set-up-contingent-workers/">Set up contingent workers in ICIS</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/set-up-contingent-workers/register-contingent-workers/">Register new contingent workers in ICIS</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/reporting-tools/">Reporting tools for ICIS</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/training/">ICIS training</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/support/">ICIS support contacts</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/using-icis-forms/">Using ICIS forms</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/using-icis-forms/microsoft-edge-windows-10-only/">Microsoft Edge (Windows 10 only)</a></li> </ul> </li> <li><a href="http://icis.imperial.ac.uk/" target="_blank">Login to ICIS</a></li> <li><a href="https://secureaccess.imperial.ac.uk/dana-na/auth/url_default/welcome.cgi" target="_blank">Login to ICIS remotely</a></li> <li><a href="http://www.imperial.ac.uk/ict/servicedesk/icis/" target="_blank">Request access to ICIS modules via ICIS Authorisation</a></li> <li><a href="https://www.imperial.ac.uk/cidgenerator/login.aspx" target="_blank">Login to the Corporate CID Generator</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/login-faq/">FAQ: Logging in to ICIS</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/authorisation-faq/">FAQ: ICIS Authorisation</a></li> <li><a href="https://www.imperial.ac.uk/research-and-innovation/research-office/">Contact the Research Office</a></li> <li><a href="https://www.imperial.ac.uk/finance">Contact the Finance Office</a></li> <li><a href="https://www.imperial.ac.uk/human-resources/about-us/contact-us/systems-and-information/">Contact HR ICIS Support</a></li> <li><a href="https://www.imperial.ac.uk/finance/purchasing/contact-us/purchasing-accounts-payable-and-expenses-helpdesk/">Contact the Purchasing Help Desk</a></li> <li><a href="https://www.imperial.ac.uk/admin-services/registry/">Contact Registry</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/student-system/">Student System (Banner)</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/contact-ict-service-desk/">Report a technical problem with Student System (Banner): contact the ICT Service Desk</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/i360/">Imperial 360</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/my-imperial/">My Imperial</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/business-analytics/">Business Analytics</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/business-analytics/data-and-analytics/">Data and Analytics</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/">Business Analytics Tools</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/imperial-college-analytics-ica/">Imperial College Analytics (ICA)</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/microsoft-power-bi/">Microsoft Power BI</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/discoverer/">Discoverer</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/business-analytics-super-users/">Business Analytics Super Users</a></li> <li><a href="/staff/tools-and-reference/web-guide/tools/analytics-dashboards/">Access Google Analytics dashboards</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/">Digital Education Services</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/">Getting Started</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/academic-staff/">Academic Staff</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/non-academic-staff/">Non-Academic Staff</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/guest-lecturer-or-presenter/">Guest Lecturer or Presenter</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/">Student</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/">Audio Visual Services</a> <ul class="multilevel-linkul-2"> <li><a href="https://www.imperial.ac.uk/ict/elearning-apps/PanoptoRoomInfo/" target="_blank">Teaching Spaces with Panopto</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/purchase-av-equipment/">Purchase AV equipment</a></li> <li><a href="https://www.imperial.ac.uk/staff/tools-and-reference/web-guide/tools/digital-signage/" class="">Digital Signage</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/it-support-for-teaching-spaces/">IT support for teaching spaces</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/it-support-for-teaching-spaces/av-support-videos/">AV support videos</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/">Help Guides</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/airtame/">Airtame</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/sennheiser-mobileconnect/">Sennheiser MobileConnect</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/hearing-loops-in-teaching-spaces/">Hearing loops in teaching spaces</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/preparing-for-teaching-in-imperial-spaces/">Preparing for teaching in Imperial spaces</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/best-practice-while-using-av-in-teaching-spaces/">Best practice while using AV in teaching spaces</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/">Digital Education Platforms</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/">Panopto (Lecture recording)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/">Panopto Help for Staff</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/schedule-a-recording/">Schedule a recording</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/add-captions-to-panopto-asr-and-verbit/">Add Captions to Panopto (ASR and Verbit)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/panopto-self-service-administration-tool/">Panopto Self Service Administration Tool</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-app/">Panopto mobile App</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-accessibility-statement/">Panopto accessibility statement</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/">Blackboard Learn (Virtual Learning Environment)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/">Blackboard Learn Help for Staff</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/courses/">Courses</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/course-banners/">Course Banners</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/create-content/">Create content</a> <ul class="multilevel-linkul-5"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/create-content/create-matlab-coding-problems-in-blackboard/">Create MATLAB coding problems in Blackboard</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/enrol-users/">Enrol users</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-app/">Blackboard App</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-accessibility-statement/">Blackboard accessibility statement</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-ultra-base-navigation/">Blackboard Learn Ultra Base Navigation</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-ultra-base-navigation/frequently-asked-questions/">Frequently Asked Questions</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-ultra-base-navigation/things-to-try-with-ultra-base-navigation/">Things to Try with Ultra Base Navigation</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/">Anthology Ally (Accessible Content Help)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/ally-for-students/">Ally for students</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/ally-for-staff/">Ally for staff</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/">Turnitin (Text matching software)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/">Turnitin (for students)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/submit-an-assignment/">Submit an assignment</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/view-my-grades/">View my Grades</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/access-my-similarity-reports/">Access My Similarity Reports</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/access-to-turnitin-submissions-prior-to-july-2022/">Access to Turnitin submissions prior to July 2022</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/">Turnitin (for staff)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/access-turnitin/">Access Turnitin</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/create-an-assignment/">Create an assignment</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/grade-a-turnitin-assignment/">Grade a Turnitin assignment</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/check-similarity/">Check Similarity</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/delete-a-paper/">Delete a paper</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/use-peermark/">Use Peermark</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/access-to-turnitin-submissions-prior-to-july-2022/">Access to Turnitin submissions prior to July 2022</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-accessibility-statement/">Turnitin accessibility statement</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mentimeter/">Mentimeter (Real-time polling)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mentimeter/mentimeter-accessibility-statement/">Mentimeter accessibility statement</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/">Microsoft Teams (For Teaching and Learning)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/creating-and-managing-a-team/">Creating and managing a Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/adding-staff-and-students-to-a-team/">Adding staff and students to a Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/add-content-to-your-team/">Add content to your Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/setting-up-meetings-in-teams/">Setting up meetings in Teams</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/breakout-rooms-in-teams/">Breakout Rooms in Teams</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/moving-teams-recordings-into-panopto-/">Moving Teams Recordings into Panopto </a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-for-students/">Teams for Students</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/microsoft-teams/">Microsoft Teams (Office 365)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-rooms/">Teams Rooms</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feedback-fruits-peer-assessment/">Feedback Fruits (Peer Assessment)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feedback-fruits-peer-assessment/imperial-accessibility-statement-feedback-fruits-/">Imperial accessibility statement Feedback Fruits </a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/webpa/">WebPA (Peer Assessment)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mobius-assessment-mathematics-tool/">Möbius Assessment (Mathematics tool)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mobius-assessment-mathematics-tool/mobius-accessibility-statement/">Möbius accessibility statement</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/">WISEflow (Online Assessment)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/">WISEflow Help for Staff</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/supporter/">Supporter</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/manager/">Manager</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/reviewer/">Reviewer</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/author/">Author</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/invigilator/">Invigilator</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/assessor/">Assessor</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/">Schoolyear Safe Exam Workspace (Secure Exams)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-students/">Schoolyear Safe Exam Workspace (Help for students)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/">Schoolyear Safe Exam Workspace (Help for staff)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/setting-up-a-sew-exam/">Setting up a SEW exam</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/supporting-a-sew-exam/">Supporting a SEW exam</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/frequently-asked-questions/">Frequently asked questions</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/">Starfish (Welfare and academic support)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/how-to-guides-and-support/">How-to guides and support</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/glossary-of-terms/">Glossary of terms</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/starfish-representatives/">Starfish representatives</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/terms-of-use-and-data-protection/">Terms of use and Data protection</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/ed-discussion/">ed discussion</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/ed-discussion/ed-discussion-accessibility-statement-/">ed discussion accessibility statement </a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integrations with Digital Education Services</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/teaching-and-learning-policies/">Teaching and Learning Policies</a></li> <li><a href="https://www.imperial.ac.uk/ict/elearning-apps/IWantTo/" target="_self">Find service by use case</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/multi-factor-authentication-mfa-in-cluster-rooms-and-lecture-theatres/">Multi-factor Authentication (MFA) in cluster rooms and lecture theatres</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/">Digital Education Innovation Services</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/digital-education-innovation-pilot-policy/">Digital Education Innovation Pilot Policy</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/glossary/">Glossary</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/meet-the-team/">Meet The Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/diged_webinar_week/">DigEd Webinar Week 2023</a></li> <li><a href="/admin-services/ict/" target="_blank" class="">ICT Homepage</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/">Be Secure (IT Security)</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/be-secure/passwords-and-extra-security/">Passwords and extra security</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/passwords-and-extra-security/passwords/">Passwords</a></li> <li><a href="/admin-services/ict/self-service/be-secure/passwords-and-extra-security/multi-factor-authentication/">Multi-factor authentication</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/installing-updates-and-antivirus/">Installing updates and antivirus</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/installing-updates-and-antivirus/upgrading-your-macos/">Upgrading your macOS</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/">Keep your files and data safe</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/cloud-apps/">Cloud apps e.g. Eventbrite, Zoom, Wufoo, Doodle, Slack</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/cloud-apps/eventbrite/">Eventbrite Guidance</a></li> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/cloud-apps/zoom/">Zoom Guidance</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/">Spam, phishing and malware</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/report-message-add-in/">Report message add-in</a></li> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/spam/">Spam quarantine</a></li> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/web-filtering/">Web Filtering</a></li> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/fake-websites/">Fake websites</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/keeping-mobiles-and-tablets-protected/">Keeping mobiles and tablets protected</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/keeping-mobiles-and-tablets-protected/wipe-data-mobile-device/">Wipe a mobile device remotely using College's Active Sync</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/">Encrypt and protect your data</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/symantec-file-share-encryption/">Symantec File Share Encryption</a></li> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/cloud-data/">Encrypt data stored in the cloud</a></li> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/bitlocker/">Bitlocker</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/bitlocker/bitkey-recovery-mbam/">Bitkey Recovery (MBAM)</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/information-systems-security-policies/">Information Systems Security Policies</a></li> <li><a href="/admin-services/ict/self-service/be-secure/security-awareness-training/">Information Security Awareness training</a></li> <li><a href="/admin-services/ict/self-service/be-secure/contact-ict-security/">Contact ICT Security</a></li> <li><a href="/research-and-innovation/support-for-staff/research-office/research-security/" target="_self">Research Security</a></li> </ul> </li> </ul> </li><li><a href="/admin-services/ict/training-and-resources/">Training and resources</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/training-and-resources/gartner/">Gartner IT strategy resources</a></li> <li><a href="/staff/tools-and-reference/web-guide/tools/qualtrics/">Survey software (Qualtrics)</a></li> <li><a href="/admin-services/staff-development/courses-and-programmes/online-learning/e-learning-courses/linkedin-learning/" class="">LinkedIn Learning</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/">Inclusive Technology</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/organisation-and-time-management/">Organisation and time management</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/writing-planning-and-proofreading/">Writing, planning and proofreading</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/reading/">Reading</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/note-taking/">Note taking</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/research-and-referencing/">Research and referencing</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/revision/">Revision</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/procrastination-and-stress-management/">Procrastination and stress management</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/live-webinars/">Live Webinars</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/online-training/">Online Training</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/accessibility/">Accessibility</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/">Microsoft Office 365 resources</a></li> </ul> </li><li><a href="/admin-services/ict/about-ict/">About us</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/about-ict/digital-plan/">Digital Plan</a></li> <li><a href="/admin-services/ict/about-ict/leadership/">Leadership and organisational structure</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/leadership/cio/">Chief Information Officer (CIO)</a></li> <li><a href="/admin-services/ict/about-ict/leadership/technology-office/">Technology Office</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/">Products</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-lines/">Product lines</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/" class="">Product Release Notes</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/student-lifecycle/" class="">Student Lifecycle</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/student-lifecycle/quarter-one-release-notes/" class="">Quarter one release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/student-lifecycle/quarter-two-release-notes/" class="">Quarter two release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/student-lifecycle/quarter-three-release-notes/" class="">Quarter three release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/student-lifecycle/quarter-four-release-notes/" class="">Quarter four release notes</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/digital-campus/" class="">Digital Campus</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/digital-campus/quarter-one-release-notes/" class="">Quarter one release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/digital-campus/quarter-two-release-notes/" class="">Quarter two release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/digital-campus/quarter-three-release-notes/" class="">Quarter three release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/digital-campus/quarter-four-release-notes/" class="">Quarter four release notes</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/cross-functional-/" class="">Cross Functional </a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/cross-functional-/quarter-one-release-notes/" class="">Quarter one release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/cross-functional-/quarter-two-release-notes/" class="">Quarter two release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/cross-functional-/quarter-four-release-notes/" class="">Quarter four release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/cross-functional-/quarter-three-release-notes/" class="">Quarter three release notes</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/finance-and-human-resources/" class="">Finance and Human Resources</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/finance-and-human-resources/quarter-one-release-notes/" class="">Quarter one release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/finance-and-human-resources/quarter-two-release-notes/" class="">Quarter two release notes</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/data-and-analytics/" class="">Data and Analytics</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/data-and-analytics/quarter-one-release-notes/" class="">Quarter one release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/data-and-analytics/quarter-three-release-notes/" class="">Quarter three release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/data-and-analytics/quarter-four-release-notes/" class="">Quarter four release notes</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/research/" class="">Research</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/research/quarter-two-release-notes/" class="">Quarter two release notes</a></li> <li><a href="/admin-services/ict/about-ict/leadership/products/product-release-notes/research/quarter-three-release-notes/" class="">Quarter three release notes</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/about-ict/leadership/research-computing-services/">Research Computing Services</a></li> <li><a href="/admin-services/ict/about-ict/leadership/infrastructure-and-shared-services/">Infrastructure and Shared Services</a></li> <li><a href="/admin-services/ict/about-ict/leadership/customer-success/">Customer Success</a></li> <li><a href="/admin-services/ict/about-ict/leadership/digital-education-services/">Digital Education Services</a></li> <li><a href="/admin-services/ict/about-ict/leadership/business-operations/">Business Operations</a></li> <li><a href="/admin-services/ict/about-ict/leadership/security/">Cyber Security Office</a></li> <li><a href="/admin-services/ict/about-ict/leadership/governance/">Governance</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/about-ict/leadership/governance/certifications/">Our Certifications</a></li> <li><a href="/admin-services/operational-improvement/process-architecture/">Key Process Governance and Architecture</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/about-ict/how-to-engage/">How to engage with ICT</a></li> <li><a href="/admin-services/ict/about-ict/ict-communities/">ICT communities</a></li> <li><a href="/admin-services/ict/about-ict/join-our-team/">Join our team</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/join-our-team/edi/">Equality, Diversity and Inclusion</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/women/">Women in ICT</a></li> <li><a href="/admin-services/ict/about-ict/sustainability/">Sustainability in ICT</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/sustainability/the-lifecycle-of-your-device/">The lifecycle of your device</a></li> <li><a href="/admin-services/ict/about-ict/sustainability/impact-of-technology-on-the-environment/">Impact of technology on the environment</a></li> <li><a href="/admin-services/ict/about-ict/sustainability/superheroes/">Be a sustainability superhero</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/ict-awards/">ICT Awards</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/ict-awards/nomination-guidance-for-ict-awards/">Nomination guidance for ICT awards</a></li> </ul> </li> </ul> </li><li><a href="/admin-services/ict/new-to-imperial/">New to Imperial</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/new-to-imperial/staff/">ICT resources for new staff</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/">ICT resources for new students</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/new-to-imperial/students/get-online/">Get online</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/activate-your-imperial-account/">Activate your Imperial account</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/my-learning/">My learning</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/my-imperial-campus/">My Imperial Campus</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/software-for-your-course/">Software for your course</a></li> </ul> </li> </ul> </li><li><a href="/admin-services/ict/visitors-guests/">Visitors and guests</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/visitors-guests/guest-account/">About guest accounts</a></li> <li><a href="/admin-services/ict/visitors-guests/request-guest-account/">Create a guest account</a></li> <li><a href="/admin-services/ict/visitors-guests/conference-guest-accounts/">Create conference guest accounts</a></li> <li><a href="https://guestaccess.imperial.ac.uk/GuestLogin/default.aspx">Access the Guest Account system</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk if you have problems with Guest accounts</a></li> </ul> </li><li><a href="/admin-services/ict/remote/">Hybrid working</a></li>  </ul> </nav> </div> </div> </div> </div> </header> <main id="page"> <div class="show-no-js"> <div class="container"> <p class="step-1">In this section</p> <nav class="nav-fallback"> <ul class="nav-fallback__parent"> <li> <a class="lwi" href="/admin-services/ict/"> Information and Communication Technologies </a> </li> </ul> <ul class="cluster cluster--pad-m"><li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/terms-conditions/">Terms and conditions for virtual servers</a></li></ul> </nav> </div> </div> <div class="container content-template" id="content"> <nav class="page-area-heading"> <a href="/admin-services/ict/">Information and Communication Technologies</a> </nav> <div class="page-heading lg-8 sm-12"> <div class="breadcrumbs"> <ul> <li><a href="/">Imperial Home</a></li> <li><a href="/admin-services/">Administration and support services</a></li><li><a href="/admin-services/ict/">Information and Communication Technologies</a></li><li><a href="/admin-services/ict/self-service/">Self service</a></li><li><a href="/admin-services/ict/self-service/connect-communicate/">Connect and communicate</a></li><li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/">Hosting and storage</a></li><li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/">Servers</a></li> </ul> </div> <h1>Servers</h1> </div> <div class="row row--space-between flow-opposite top" id=""> <aside class="col lg-3 md-4 sm-12"> <div class="section-sidebar"> <button class="section-sidebar__button" aria-expanded="false" aria-controls="section-sidebar-content"> <h2 class="section-sidebar__heading">In this section</h2> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#chevron-down"></use> </svg> </button> <div class="section-sidebar__content" id="section-sidebar-content"> <ul class="section-sidebar__list flow-2xs"><li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/terms-conditions/">Terms and conditions for virtual servers</a></li> </ul> </div> </div> </aside> <div class="col lg-8 sm-12" role="main" id="primary-content">  <div class="module flow-m">  <div class="highlight"> <a href="https://servicemgt.imperial.ac.uk/ask?id=sc_cat_item&sys_id=6df053171b3afc10d96ceb91b24bcb2d" class="btn" target="_blank"><span>Request a physical or virtual server</span><svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"><use xlink:href="/assets/website/images/svg/icons.svg#chevron-right"></use></svg></a> </div> <div class="row wysiwyg"> <p>We can provision space on dedicated virtual or sometimes physical servers, most commonly required for research purposes. We can also offer management of servers, although you may wish to manage the servers yourself. Numerous memory, processor and storage options are available.</p> <h2>Virtual servers</h2> <p> We encourage the use of virtualisation wherever possible to reduce the environmental impact and cost of computing, with virtual servers making up the majority of our server estate.</p> <p>Running within the Imperial College London private cloud and typically based on Microsoft Windows or Redhat Enterprise Linux, virtual servers provide a secure environment to host specialised applications and multi-user software. Virtual servers can be set-up quickly and pre-paid for up to a year in advance. The operating systems running our virtual servers are automatically patched and updated. </p> <p>Virtual servers hosted on Imperial's private cloud can only be accessed from inside the university network. Go to our <a href="/admin-services/ict/self-service/connect-communicate/remote-access/">remote access web pages</a> for instructions on how to access university services when working remotely. Access to Windows machines should also be limited to the Imperial <a href="http://www.microsoft.com/en-us/licensing/product-licensing/client-access-license.aspx">End User Connector Licence</a> that is purchased from Microsoft.</p> <p>Once set up, the server owner has full administrator access and is free to install and configure licensed software, within the bounds of the <a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/terms-conditions/">Terms and Conditions for virtual servers</a> at the university. The configuration, installation and maintenance of application software on the server is the owner's responsibility.</p> <p>Virtual servers could be used to:</p> <ul> <li>Host evaluating Windows or Linux software for use by teams</li> <li>Host small multi-user applications to aid research</li> <li>Provide a Linux shell environment for Windows users</li> </ul> <p>For both physical and virtual servers, ICT will provide the following:</p> <ul> <li>A full operating system installation</li> <li>Operating system patching and a patching schedule</li> <li>The owner of the hosted server will be given full access permissions</li> <li>Backups (up to 90 days)</li> </ul> <p>You will then be responsible for any server maintenance required, any additional licensing of software and any additional software installation, configuration and support.</p> <p>For more information and to discuss server hosting options, contact the <a href="https://www.imperial.ac.uk/admin-services/ict/contact-ict-service-desk/">ICT Service Desk</a>. Please read our full <a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/terms-conditions/">virtual servers' terms and conditions</a> and see below for details on server costs. </p> <p>To request a server to be set up, complete our <a title="request a server form on ASK link opens in a new window" href="https://servicemgt.imperial.ac.uk/ask?id=sc_cat_item&sys_id=6df053171b3afc10d96ceb91b24bcb2d" target="_blank" rel="noopener">request a server form on ASK</a>. </p> <p>ICT can provision servers with both Windows and Linux. Typically we deploy the latest 2 major versions. Currently this is Windows Server 2022 and 2019, and Redhat Enterprise Linux (RHEL) 9 and 8. We choose RHEL as our Linux distro, as the college benefits from a 5 year site licence, which comes with support from the vendor. For any department who does wish to install and administer Redhat themselves, we can provide you with a subscription and patch your servers using our Redhat Satellite instance. Please <a href="/admin-services/ict/contact-ict-service-desk/">contact the ICT Service Desk</a> for further information.</p> </div> <div class="heading"> <h2 class="title sr-only"> Costs </h2> </div> <div class="a11y-accordion-tabs wysiwyg"> <div class="accordion-tabs js-tabs" data-tabs-allowed="false" data-start-collapsed="true"> <ul role="tablist" class="tabs-tab-list"> <li role="presentation"> <a href="#tabpanel_715285" role="tab" id="tab_715285" aria-controls="tabpanel_715285" aria-selected="true" class="tabs-trigger js-tabs-trigger"> Costs </a> </li> </ul> <section id='tabpanel_715285' role='tabpanel' aria-labelledby='tab_715285' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_715285' tabindex='0'> Costs <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>Costs of virtual servers and databases are shown in the table below. Setup fees (where shown) are a one-off charge and <strong style="font-size: 1.5rem;">are additional</strong> to the Year 1 charge e.g. </p> <p>Year 1:  <strong>Setup Fee plus Annual Charge</strong></p> <p>Year 2 and subsequent years:  <strong>Annual Charge only</strong></p> <p><strong>Note:</strong> Monthly rates - please discuss with ICT (if available, these will generally be prorated Annual Charge rounded up to the nearest pound)</p> <table border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td valign="top" width="120"> <p><strong>Virtual Servers - Base Configuration</strong></p> </td> <td valign="top" width="120"> <p><strong>Setup Fee</strong></p> </td> <td valign="top" width="120"> <p><strong>Annual Charge</strong></p> </td> <td valign="top" width="120"> </td> <td valign="top" width="120"> </td> <td valign="top" width="120"> </td> <td valign="top" width="120"> </td> </tr> <tr> <td valign="top" width="120"> <p><strong> Memory</strong></p> </td> <td valign="top" width="120"> </td> <td valign="top" width="120"> <p><strong>2GB</strong></p> </td> <td valign="top" width="120"> <p><strong>4GB</strong></p> </td> <td valign="top" width="120"> <p><strong>8GB</strong></p> </td> <td valign="top" width="120"> <p><strong>16GB</strong></p> </td> <td valign="top" width="120"> <p><strong>32GB</strong></p> </td> </tr> <tr> <td valign="top" width="120"> <p>Virtual Server - Linux</p> <p>(1 vCPU, 40GB disk, Oracle Linux OS)</p> </td> <td valign="top" width="120"> <p>拢150</p> </td> <td valign="top" width="120"> <p>拢75</p> </td> <td valign="top" width="120"> <p>拢100</p> </td> <td valign="top" width="120"> <p>拢150</p> </td> <td valign="top" width="120"> <p>拢250</p> </td> <td valign="top" width="120"> <p>拢450</p> </td> </tr> <tr> <td valign="top" width="120"> <p>Virtual Server - Windows **</p> <p>(1 vCPU, 60GB disk, Windows OS)</p> </td> <td valign="top" width="120"> <p>拢150</p> </td> <td valign="top" width="120"> <p>拢75</p> </td> <td valign="top" width="120"> <p>拢100</p> </td> <td valign="top" width="120"> <p>拢150</p> </td> <td valign="top" width="120"> <p>拢250</p> </td> <td valign="top" width="120"> <p>拢450</p> </td> </tr> </tbody> </table> <p> <strong>** If the server is to be used by non-staff members (ie students, public access etc) then an additional, one-off charge, of 拢334 is required to cover the cost of the mandatory Windows External Connector license.</strong></p> <table border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td valign="top" width="200"> <p>1 x Additional vCPU</p> </td> <td valign="top" width="200"> </td> <td valign="top" width="200"> <p>拢60</p> </td> </tr> <tr> <td valign="top" width="200"> <p>3 x Additional vCPU</p> </td> <td valign="top" width="200"> </td> <td valign="top" width="200"> <p>拢180</p> </td> </tr> <tr> <td valign="top" width="200"> <p>7 x Additional vCPU</p> </td> <td valign="top" width="200"> </td> <td valign="top" width="200"> <p> 拢420</p> </td> </tr> <tr> <td valign="top" width="200"> <p>15 x Additional vCPU</p> </td> <td valign="top" width="200"> </td> <td valign="top" width="200"> <p>拢900</p> </td> </tr> <tr> <td valign="top" width="200"> <p>Additional Disk Space (<strong>Max size is 500GB</strong>)</p> <p>(prorated for smaller amounts)</p> </td> <td valign="top" width="200"> </td> <td valign="top" width="200"> <p> 拢50 per 100GB</p> </td> </tr> <tr> <td valign="top" width="200"> <p>Expert Help</p> </td> <td valign="top" width="200"> <p>拢400 per day</p> <p>拢50 per hour</p> </td> <td valign="top" width="200"> </td> </tr> </tbody> </table> <p><strong> *** High-quality disk space</strong></p> <table border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td valign="top" width="200"> <p>Database setup</p> <p>(including 10GB database space)</p> </td> <td valign="top" width="200"> <p> 拢50*</p> </td> <td valign="top" width="200"> <p>拢40</p> </td> </tr> <tr> <td valign="top" width="200"> <p>Additional Database Instance</p> </td> <td valign="top" width="200"> <p>拢20</p> </td> <td valign="top" width="200"> <p>拢10</p> </td> </tr> <tr> <td valign="top" width="200"> <p>Own Instance Surcharge</p> </td> <td valign="top" width="200"> <p>拢200</p> </td> <td valign="top" width="200"> <p>拢100</p> </td> </tr> <tr> <td valign="top" width="200"> <p>Secure Cluster Surcharge</p> </td> <td valign="top" width="200"> <p>拢200</p> </td> <td valign="top" width="200"> <p>拢100</p> </td> </tr> <tr> <td valign="top" width="200"> <p>Additional Database Space (per 10GB)</p> </td> <td valign="top" width="200"> <p>N/A</p> </td> <td valign="top" width="200"> <p>拢25</p> </td> </tr> <tr> <td valign="top" width="200"> <p>Expert DBA help</p> </td> <td valign="top" width="200"> <p>拢400 per day</p> <p>拢50 per hour</p> </td> <td valign="top" width="200"> </td> </tr> </tbody> </table> <p><strong> * If requested at the same time as VM server, the setup charge will be waived</strong></p> <table border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td valign="top" width="200"> <p>Database setup</p> <p>(includes 10GB database space)</p> </td> <td valign="top" width="200"> <p>拢50*</p> </td> <td valign="top" width="200"> <p>拢40</p> </td> </tr> <tr> <td valign="top" width="200"> <p> Additional Instance</p> </td> <td valign="top" width="200"> <p>拢20</p> </td> <td valign="top" width="200"> <p>拢10</p> </td> </tr> <tr> <td valign="top" width="200"> <p>Secure Database Surcharge</p> </td> <td valign="top" width="200"> <p>拢50</p> </td> <td valign="top" width="200"> <p>拢50</p> </td> </tr> <tr> <td valign="top" width="200"> <p>Additional Database Space (per 10GB)</p> </td> <td valign="top" width="200"> <p>N/A</p> </td> <td valign="top" width="200"> <p>拢25</p> </td> </tr> <tr> <td valign="top" width="200"> <p>Expert DBA help</p> </td> <td valign="top" width="200"> <p>拢400 per day</p> <p>拢50 per hour</p> </td> <td valign="top" width="200"> </td> </tr> </tbody> </table> <p><strong>* If requested at the same time as VM server, the setup charge will be waived</strong></p> </div> </section> </div> </div> <div class="row wysiwyg"> <h2>Permissions</h2> <p><span>By default, the owner of the virtual machine will be set up as the Administrator of the server </span><span>and be granted remote access permission. </span></p> <p>If the ownership of the server has changed or an additional Administrator is to be added, please <a href="/admin-services/ict/contact-ict-service-desk/">contact the ICT Service Desk</a> providing the full name of the virtual machine.  The request must be logged by a current Administrator to maintain the chain of custody.</p> <p>If the owner of a virtual machine has left Imperial and no Administrator is available, access can be requested by:</p> <ul> <li>The person who paid for the server in the past or person representing the grant which paid for the server</li> <li>Departmental Administrator</li> <li>Head of Department </li> </ul> <p>Follow the instructions below on how to access your virtual server. </p> </div> <div class="heading"> <h2 class="title sr-only"> How to access your virtual server </h2> </div> <div class="a11y-accordion-tabs wysiwyg"> <div class="accordion-tabs js-tabs" data-tabs-allowed="false" data-start-collapsed="true"> <ul role="tablist" class="tabs-tab-list"> <li role="presentation"> <a href="#tabpanel_715289" role="tab" id="tab_715289" aria-controls="tabpanel_715289" aria-selected="true" class="tabs-trigger js-tabs-trigger"> How to access your virtual server </a> </li> </ul> <section id='tabpanel_715289' role='tabpanel' aria-labelledby='tab_715289' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_715289' tabindex='0'> How to access your virtual server <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p><span>Access to virtual servers is done using remote connections. You will need to know what operating system your server is running; it will either be Windows or Linux.</span></p> <h4><span>Accessing Windows Server</span></h4> <p>Please refer to the college's remote access web page for instructions on how to <a href="http://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/">remotely connect to your College Windows computer</a></p> <h4><span>Accessing Linux Server</span></h4> <p>Access to Linux system is via the industrial standard SSH (secure shell).  SSH client is available on most modern operating systems. For instructions read our <a href="http://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/">remote access web pages</a> .</p> <p>Windows users can use free SSH client tool Putty. <a href="https://www.putty.org/" target="_blank" title="Download Putty here link opens in a new window">Download Putty here</a><span><br /></span></p> <p>MacOS and Linux users should already have SSH installed on their system and can be accessed using Terminal. For more information, <a href="https://support.apple.com/en-gb/guide/mac-help/mchlp1066/mac" target="_blank" title="visit the Apple support pages link opens in a new window">visit the Apple support pages</a>.</p> </div> </section> </div> </div>  </div> <section class="supplementary-content row"> <div class="supplementary-content__sizer col"></div> </section>  </div> </div> </div> </main> <footer class="footer" role="contentinfo"> <section class="footer__sub"> <header class="sr-only"> <h2 class="sr-only">Contact and Links</h2> </header> <div class="container"> <div class="bordered-section"><div class="row row--space-between row--gap-on-collapse" itemscope itemtype="https://schema.org/Organization"> <div class="col lg-4 sm-12"> <h3 class="step-4"><span itemprop="name">Information and Communication Technologies</span></h3></div> <div class="col lg-7 md-8 sm-12"> <div class="row row--sub-footer" itemscope itemtype="http://schema.org/PostalAddress"> <div class="col lg-6 xs-12"> <div 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