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id="p_p_id_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_"> <span id="p_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet"></span> <section class="portlet" id="portlet_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <nav aria-label="Breadcrumb" id="_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_breadcrumbs-defaultScreen"> <ul class="ept-breadcrumb list-unstyled d-flex flex-row flex-wrap ept-mb--s"> <li class="ept-breadcrumb__item"> <a class="ept-category" href="https://www.gov.pt">Home</a> </li> <li class="ept-breadcrumb__item"> <a class="ept-category" href="https://www2.gov.pt/en/termos-e-condicoes">Terms and conditions</a> </li> </ul> </nav> </div> </div> </div> </section> </div> </div> </div> <main class="guias ept-guias ept-container2" id="main-content" role="main"> <div class="portlet-layout row"> <div class="col-12 portlet-column px-0" id="column-1"> <div class="empty portlet-dropzone portlet-column-content" id="layout-column_column-1"></div> </div> </div> <div class="portlet-layout row"> <div class="col-12 col-md-8 portlet-column px-0 guiasMainRow order-1 order-md-0">  <div class="portlet-layout row ept-mr--m" id="content">  <div class="col-12 portlet-column portlet-column-only px-0" id="column-3"> <div class="portlet-dropzone portlet-column-content portlet-column-content-only" id="layout-column_column-3"> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_txA0CibMjFWa_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_txA0CibMjFWa"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_txA0CibMjFWa"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-76208216" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="76206251" data-analytics-asset-title="TituloTermosVideochamada" data-analytics-asset-type="web-content"> <h1 class="ept-heading1">Terms and conditions of the video call service</h1> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PNlj3X4t0v5G_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PNlj3X4t0v5G"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PNlj3X4t0v5G"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-99262689" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="99261862" data-analytics-asset-title="TermosVideochamadaData" data-analytics-asset-type="web-content"> <div class="service__box gnetxt"> <div class="service__info pleft0important"> <div class="mt-4 checkedlist prettytable font-size-tertiary"> <p>Last updated: October 21, 2024</p> </div> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_lnzfmQrpdZz8_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_lnzfmQrpdZz8"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_lnzfmQrpdZz8"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-76231478" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="76231408" data-analytics-asset-title="TermosVideochamada" data-analytics-asset-type="web-content"> <div class="row appst2"> <div class="col-sm-12"> <h2 class="appst_title-rincipal"> Terms and conditions </h2> </div> <div class="col-sm-12 checkedlist appst-check"> <p>This service is managed by the Agência para a Modernização Administrativa, I.P., hereinafter referred to as "AMA”.</p> <p>Before accessing and using this website, please read its Terms and Conditions carefully. Access to and use of this service by the user is considered a clear sign that these Terms and Conditions have been read, understood and accepted.</p> <p>These Terms and Conditions may be amended at any time by decision of AMA, provided that such alterations shall take effect from the date of their availability on the gov.pt portal.</p> <p>Any attempts to alter the information, or any other action that could cause damage and endanger the integrity of the system, are strictly prohibited according to current legislation.</p> <p>The use of the contents, namely image and sound, of this service for illegal purposes or any other purpose that may be considered unworthy or abusive is prohibited. The creation or introduction of any type of virus or other code or program containing destructive or harmful properties is also prohibited.</p> <p>The user of this service is obliged to comply scrupulously with the applicable legislation, in particular with regard to computer crime and intellectual and image property rights, and shall be solely liable for any breach of these regulations.</p> <p>All content, including any videos, graphics, texts, images, drawings, music or sounds and any other information is the property of AMA, or has been included with the permission of the entities that legitimately hold the copyright on them.</p> <p>The protection of copyright and industrial property rights over the contents present in the service extends to all copies of part or all of the information contained therein.</p> <p>The service will be recorded for monitoring and quality control purposes.</p> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_X8JxDJfpYvA1_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_X8JxDJfpYvA1"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_X8JxDJfpYvA1"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-76208242" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="76206573" data-analytics-asset-title="TermosVideochamadaPrivacidade" data-analytics-asset-type="web-content"> <div class="row appst2"> <div class="col-sm-12"> <h2 class="appst_title-rincipal"> Privacy </h2> </div> <div class="col-sm-12 checkedlist appst-check"> <p>AMA respects your right to privacy and does not collect any personal data about you without your consent.</p><p>For anything that is not expressly provided for, such as the exercise of rights of access, information, rectification, portability, revocation, erasure and complaint, the terms and conditions contained in AMA's Privacy Policy, which can be found at <a target="_blank" href="https://www.ama.gov.pt/web/agencia-para-a-modernizacao-administrativa/politica-de-privacidade">https://www.ama.gov.pt/web/agencia-para-a-modernizacao-administrativa/politica-de-privacidade</a>, apply.</p><p>In order to use this service it may be necessary to collect your personal data, according to the public service you wish to carry out, for the purposes indicated below:</p><ul><li>purpose 1: to make an appointment of the service;</li><li>purpose 2: to confirm the appointment of the service;</li><li>purpose 3: to remind you that confirmation of the service has been sent;</li><li>purpose 4: for the purpose of authentication and access to the service;</li><li>purpose 5: for the purpose of carrying out the service;</li><li>purpose 6: document necessary to carry out the service, if applicable;</li><li>purpose 7: performing the service.</li></ul><p>Remote support for the performance of public services and assisted digital service:</p><ul><li>Image;</li><li>Voice.</li></ul><p><u>Online request of the Digital Mobile Key (CMD) with the Citizen Card:</u></p><ul><li>Given Name</li><li>Surname</li><li>Date of birth</li><li>Full name</li><li>Date of Validity</li><li>Civil Identification</li><li>Tax Identification</li><li>Mobile Phone</li><li>Email address</li></ul><p><u>Online request of the Digital Mobile Key (CMD) with the access data to the Portal das Finanças </u>(Finances Portal):</p><ul><li>Tax Identification</li><li>Mobile Phone</li><li>Email address</li><li>Address</li></ul><p><u>Request to change the email associated with the Digital Mobile Key (CMD):</u></p><ul><li>Given Name</li><li>Surname</li><li>Date of birth</li><li>Full name</li><li>Nationality</li><li>Date of Validity</li><li>Civil Identification</li><li>Tax Identification</li><li>Document nationality</li><li>Document Type</li><li>Document Number</li><li>Mobile Phone</li><li>Email address</li></ul><p><u>Request to change the phone number associated with the Digital Mobile Key (CMD):</u></p><ul><li>Given Name</li><li>Surname</li><li>Date of birth</li><li>Full name</li><li>Nationality</li><li>Date of Validity</li><li>Civil Identification</li><li>Tax Identification</li><li>Document nationality</li><li>Document Type</li><li>Document Number</li><li>Mobile Phone</li><li>Email address</li></ul><p><u>Request to adhere to the SCAP business attributes:</u></p><ul><li>Given Name</li><li>Surname</li><li>Date of birth</li><li>Full name</li><li>Date of Validity</li><li>Civil Identification</li><li>Tax Identification</li><li>Mobile Phone</li><li>Email address</li><li>If applicable, power of attorney or signed complementary document that proves legitimacy for the practice of the selected acts</li></ul><p><u>Online renewal of the Citizen Card:</u></p><ul><li>Full name</li><li>Given Name</li><li>Surname</li><li>Nationality</li><li>Document Number</li><li>Mother’s Given Name</li><li>Father’s Surname</li><li>Sex</li><li>Mother’s Surname</li><li>Father’s Given Name</li><li>Signature</li><li>Contacts</li><li>Civil Identification</li><li>Height</li><li>Date of birth</li><li>Process ID</li><li>Address</li><li>Date of Validity</li><li>Photograph</li><li>Mobile Phone</li></ul><p><u>Online request of change of the address of the Citizen Card</u></p><ul><li>Full name</li><li>Date of birth</li><li>Email</li><li>Date of Validity</li><li>Tax Identification</li><li>Document Number</li><li>Civil Identification</li><li>Four digits of the Civil ID Number control</li><li>Mobile Phone</li><li>Address</li><li>Process ID</li></ul><p><u>Confirmation of the change of address on the Citizen Card:</u></p><ul><li>Current address</li><li>Address after the confirmation of the change of address request</li><li>Civil Identification</li><li>Full name</li></ul><p><u>Online request to revalidate the Driver's License:</u></p><ul><li>Full name</li><li>Tax Identification</li><li>Civil Identification</li><li>Nationality</li><li>Place of birth</li><li>Mobile Phone</li><li>Email address</li><li>Address</li><li>Photography</li><li>Signature</li><li>Driver's License number</li><li>Date of birth</li><li>Medical certificate, if applicable</li></ul><p><u>Online request of the criminal record certificate for individuals:</u></p><ul><li>Date of birth</li><li>Full name</li><li>Civil Identification</li><li>Tax Identification</li><li>Mobile Phone</li><li>Email address</li></ul><p><u>Online schedule of an appointment for the health centre:</u></p><ul><li>Date of birth</li><li>Full name</li><li>Identification in the National Health Service</li><li>Document nationality</li><li>Document Type</li><li>Civil Identification</li><li>Document Number</li><li>Tax Identification</li><li>Mobile Phone</li><li>In the case of an appointment for the household:<ul><li>Identification in the National Health Service</li><li>Full name</li><li>Date of birth.</li></ul></li></ul><p><u>Request online the reimbursement of health expenses from ADSE:</u></p><ul><li>Beneficiary holder’s ADSE number</li><li>Tax Identification</li><li>Mobile Phone</li><li>Full name</li><li>Email address</li><li>Address</li><li>In the case of a request for reimbursement of health expenses from ADSE for the spouse or family member (descendants):<ul><li>Beneficiary holder’s ADSE number</li><li>Full name</li><li>Data de nascimento</li><li>Tax Identification number</li><li>Address.</li></ul></li></ul><p><u>Request online the exemption from the user charges due to economic hardship:</u></p><ul><li>Date of birth</li><li>Full name</li><li>Identification in the National Health Service</li><li>Document nationality</li><li>Document Type</li><li>Civil Identification</li><li>Document Number</li><li>Mobile Phone</li><li>Email address</li><li>Social Security identification number</li><li>Address</li><li>Household composition, if applicable.</li></ul><p><u>Register on the Funds Platform:</u></p><ul><li>Tax Identification</li><li>Corporate name, if legal person</li><li>Email address</li><li>Mobile Phone</li></ul><p>The data collected is kept for the period indicated below: 3 years</p><ul><li>Image – [storage period of 3 years]; [purpose 5 and 7]</li><li>Voice – [storage period of 3 years]; [purpose 5 and 7]</li><li>Height – [storage period of 3 years]; [purpose 4 and 5]</li><li>Surname – [storage period of 3 years]; [purpose 1 to 5]</li><li>Mother’s Surname – [storage period of 3 years]; [purpose 4 and 5]</li><li>Father’s Surname – [storage period of 3 years]; [purpose 4 and 5]</li><li>Signature – [storage period of 3 years]; [purpose 4 and 5]</li><li>Household composition - [storage period of 3 years]; [purpose 5]</li><li>Contacts – [storage period of 3 years]; [purpose 4 and 5]</li><li>Date of birth – [storage period of 3 years]; [purpose 4 and 5]</li><li>Date of Validity – [storage period of 3 years]; [purpose 4 and 5]</li><li>Email address – [storage period of 3 years]; [purpose 1 to 5]</li><li>Photograph – [storage period of 3 years]; [purpose 4 and 5]</li><li>Process ID – [storage period of 3 years]; [purpose 5]</li><li>Civil Identification – [storage period of 3 years]; [purpose 4 and 5]</li><li>Tax Identification – [storage period of 3 years]; [purpose 4 and 5]</li><li>Address – [storage period of 3 years]; [purpose 4 and 5]</li><li>Nationality – [storage period of 3 years]; [purpose 4]</li><li>Nationality of the document – [storage period of 3 years]; [purpose 4]</li><li>Full Name – [storage period of 3 years]; [purpose 1, 4, and 5]</li><li>Mother’s Given Name – [storage period of 3 years]; [purpose 4 and 5]</li><li>Father’s Given Name – [storage period of 3 years]; [purpose 4 and 5]</li><li>Given Name – [storage period of 3 years]; [purpose 1 to 5]</li><li>ADSE Beneficiary Number - [storage period of 3 years]; [purpose 4 and 5]</li><li>Document Number – [storage period of 3 years]; [purpose 4 and 5]</li><li>Social Security identification number - [storage period of 3 years]; [purpose 5]</li><li>Mobile Phone – [storage period of 3 years]; [purpose 1 to 5]</li><li>Document Number – [storage period of 3 years]; [purpose 4 and 5]</li><li>Power of attorney or complementary document – [storage period of 3 years]; [purpose 6]</li><li>Four digits of the Civil ID Number control - [storage period of 3 years]; [purpose 5]</li><li>Sex – [storage period of 3 years]; [purpose 4 and 5]</li><li>Type of Document – [storage period of 3 years]; [purpose 4].</li></ul><p>The personal data collected is shared with the entity that provides the above mentioned services.</p><p>Considering the latest technological developments, implementation costs, nature, scope, context and purposes of the processing as well as a detailed assessment of the risk, likelihood of occurrence and its impact on the rights and freedoms of data subjects, AMA has implemented technical and organisational measures to ensure the appropriate level of security.</p> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_SLldY4WdfwP6_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_SLldY4WdfwP6"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_SLldY4WdfwP6"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-76208254" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="76206614" data-analytics-asset-title="TermosVideochamadaResponsabilidade" data-analytics-asset-type="web-content"> <div class="row appst2"> <div class="col-sm-12"> <h2 class="appst_title-rincipal"> Exemption from liability </h2> </div> <div class="col-sm-12 checkedlist appst-check"> <p>AMA shall not be liable for any damages or injury resulting from civil liability (including, but not limited to, emerging damages, lost profits and moral damages, caused directly or indirectly), which arise as a result of the correct or incorrect use of this service and its contents by the user, access to the user's computer and computer system by third parties.</p> <p>The user is responsible for the safekeeping and correct use of his/her personal information, as well as for any damage or injury caused to AMA, IP or third parties, resulting from the incorrect use, loss or theft of personal information. The users are responsible for the secure use of their credentials to access the services.</p> <p>The information contained in this service shall be regarded as informative. Despite AMA's efforts to keep the contents up to date and reliable, they may contain inaccuracies, writing errors or be out of date and AMA shall not be liable for the complete accuracy and timeliness of any information on this service.</p> <p>This service may contain links to Websites operated by third parties over whom it has no control and for which it assumes no responsibility.</p> <p>The viewing of legal provisions on this service does not dispense with consulting the legal regulations in force, officially approved, published in the original editions and media (including the Official Gazette or the Official Journal of the European Union).</p> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_aLCjujc8Utbm_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_aLCjujc8Utbm"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_aLCjujc8Utbm"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-76208266" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="76206671" data-analytics-asset-title="TermosVideochamadaLegislacao" data-analytics-asset-type="web-content"> <div class="row appst2"> <div class="col-sm-12"> <h2 class="appst_title-rincipal"> Applicable legislation and regulations </h2> </div> <div class="col-sm-12 checkedlist appst-check"> <ul><li>Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).</li><li>Law no. 58/2019, of 8 August, ensuring the execution of the GDPR in the national legal framework.</li><li>Decree-Law no. 135/99, of 22 April, in its current wording.</li><li>Law no. 7/2007, of 5 February.</li><li>Law no. 37/2014, of 26 June, in its current wording.</li><li>Administrative Decree no. 287/2017, of 28 September, in its current wording.</li><li>Administrative Decree no. 77/2018, of 16 March, in its current wording.</li><li>Administrative Decree no. 73/2018, of 13 March, in its current wording.</li></ul> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-decorate portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_S0RozyYNVirO_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_S0RozyYNVirO"></span> <section class="portlet" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_S0RozyYNVirO"> <div class="portlet-content"> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="30205-76208278" data-fragments-editor-item-type="fragments-editor-mapped-item" > <div class="journal-content-article " data-analytics-asset-id="76206711" data-analytics-asset-title="TermosVideochamadaLei" data-analytics-asset-type="web-content"> <div class="row appst2"> <div class="col-sm-12"> <h2 class="appst_title-rincipal"> Applicable law and competent jurisdiction </h2> </div> <div class="col-sm-12 checkedlist appst-check"> <p>These Terms and Conditions are governed by and interpreted in accordance with Portuguese 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id="FBMultChoiceEN--no" value="No" aria-required="true"/> <label for="FBMultChoiceEN--no">No</label> </div> <div class="wa__feedback__looking4__field"> <input type="radio" name="FBMultChoiceEN" id="FBMultChoiceEN--dk" value="I do not know" aria-required="true"/> <label for="FBMultChoiceEN--dk">I do not know</label> </div> </div>  <span style="display: none" class="error-message">The field is required.</span> </div>  <button type="submit" class="ept-btn--sec ept-btn--wicon-r" id="btn-sendFeedback-level2" aria-label="Submit Feedback"> Submit Feedback <svg class="icon36" aria-labelledby="btn-sendFeedback-level2"> <use xlink:href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita" /> </svg> </button> <p style="display: none" id="id-feed_submited_msg-2" class="feed_submited_msg"><strong>We appreciate your opinion!</strong></p> <div id="id-feed_submited_ko" style="display: none"> <p class="wa__title">An error has occurred</p> <p>Please try again later</p> </div> </fieldset> </form> </div> </div> </div> </div> </div> <script>$(document).ready(function(){wa_ratings.init_feed_portlet()});var form_level_1_isValid=true;var form2=document.getElementById("form-feedback-level-2");var div_middle=document.getElementById("div-middle-feeds");var div_middle_p1=document.getElementsByClassName("div-middle-p-1")[0];var div_middle_p2=document.getElementsByClassName("div-middle-p-2")[0];var divComments=document.getElementsByClassName("div-comments")[0];function openComments(){divComments.style.display="block"} function _getRadioInputValue(radioName){const radioElems=document.getElementsByName(radioName);for(const radioElem of radioElems)if(radioElem.checked)return radioElem.value;return""}function openLevel2(){div_middle.style.display="none";form2.style.display="block"} function validateAndSend_form(level1){var sdg=false;var category="";const metas=document.getElementsByTagName("meta");if(metas){for(let 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px-0 order-0 order-md-1" id="column-10">  <div class="empty portlet-dropzone portlet-column-content" id="layout-column_column-10"></div> </aside> </div> <div class="portlet-layout row"> <div class="col-md-7 col-sm-11"> <div class="portlet-layout row"> <div class="col-lg-6 portlet-column portlet-column-first" id="column-4"> <div class="empty portlet-dropzone portlet-column-content" id="layout-column_column-4"></div> </div> <div class="col-lg-6 portlet-column portlet-column-last pl-3" id="column-5"> <div class="empty portlet-dropzone portlet-column-content" id="layout-column_column-5"></div> </div> </div> <div class="portlet-layout row"> <div class="col-md-12 portlet-column portlet-column-only" id="column-6"> <div class="empty portlet-dropzone portlet-column-content" id="layout-column_column-6"></div> </div> </div> <div class="portlet-layout row"> <div class="col-md-6 portlet-column portlet-column-first" id="column-7"> <div class="empty portlet-dropzone portlet-column-content" id="layout-column_column-7"></div> </div> <div class="col-md-6 portlet-column portlet-column-last" id="column-8"> <div class="empty portlet-dropzone portlet-column-content" id="layout-column_column-8"></div> </div> </div> <div class="portlet-layout row"> <div class="col-md-12 portlet-column portlet-column-only" id="column-9"> <div class="empty portlet-dropzone portlet-column-content" id="layout-column_column-9"></div> </div> </div> </div> </div> </main> <form action="#" class="hide" id="hrefFm" method="post" name="hrefFm" aria-hidden="true"><span></span><button hidden type="submit"/>Hidden</button></form> </main> <div class="wa" id="widgetAssist"> <div class="wa__top"> <ul class="wa__rootmenu d-flex flex-row flex-lg-column align-items-lg-end"> <li class="wa__rootmenu__item order-lg-1"> </li> <li class="wa__rootmenu__item order-lg-0 d-lg-flex flex-lg-row mb-lg-2"> <ul class="wa__supmenu wa--hidden" id="waSuppMenu"> <li> </li> <li> </li> </ul> </li> </ul> </div> <div class="wa__bottom" id="waBtnChatbot"> <button class="wa__btn wa__btn--chatbot d-flex justify-content-center align-items-center tooltip-button" data-toggle="tooltip" data-placement="top" title="Chat with a digital assistant" data-rel="chatbot" data-action="to_open" aria-label="Chat with a digital assistant" id="waBtnChatbotBtn"> <svg class="icon30" aria-hidden="true" focusable="false"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#boticon"></use> </svg> </button> </div> <div class="wa__win wa--hidden" role="dialog" aria-modal="true" data-win="call" data-status="form"> <div class="wa__win__header"> <p class="wa__header"> Phone contact </p> <div class="wa__win__header__btns"> <a href="https://www2.gov.pt" data-rel="call" data-action="to_minimize" class="wa__btn--minimize" aria-label="Minimize contact window"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-minimize"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="call" data-action="to_close" class="wa__btn--close" aria-label="Close contact window"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="call" data-action="to_maximize" class="wa__btn--maximize" aria-label="Maximize contact window"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-arrow-up"></use> </svg> </a> </div> </div> <div id="click2callContainer" class="wa__win__body"> <form id="contactForm" class="wa__form" data-rel="call"> <fieldset> <legend> <h2 class="wa__title">Phone contact</h2> </legend> </fieldset> <aside class="wa__win__contacts"> <p class="wa__desc">The helplines for the gov.pt portal are available on business days, from 9 am to 6 pm. You can contact us through the following phone numbers:</p> <h3 class="wa__subtitle">Citizen helpline</h3> <p class="wa__phone-nr"><a aria-label="210, 489, 010" href="tel:210489010">210 489 010</a></p> <p class="wa__phone-nr"><a aria-label="300, 003, 990" href="tel:300003990">300 003 990</a></p> <h3 class="wa__subtitle">Business spot helpline</h3> <p class="wa__phone-nr"><a aria-label="210, 489, 011" href="tel:210489011">210 489 011</a></p> <p class="wa__phone-nr"><a aria-label="300, 003, 980" href="tel:300003980">300 003 980</a></p> </aside> </form> </div> </div> <div class="wa__win wa--hidden" role="dialog" aria-modal="true" data-win="videocall" data-status="form"> <input type="hidden" style="display: none" id="cesCodeVideo_var" value=""/> <div class="wa__win__header"> <p class="wa__header"> Schedule video call </p> <div class="wa__win__header__btns"> <a href="https://www2.gov.pt" data-rel="videocall" data-action="to_minimize" class="wa__btn--minimize" aria-label="Minimize contact window"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-minimize"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="videocall" data-action="to_close" class="wa__btn--close" aria-label="Close contact window"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="videocall" data-action="to_maximize" class="wa__btn--maximize" aria-label="Maximize contact window"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-arrow-up"></use> </svg> </a> </div> </div> <div id="wa__videoContainer" class="wa__win__body"> <form id="contactForm--videocall" class="wa__form" data-rel="videocall"> <fieldset> <legend class="d-flex flex-column"> <span class="wa__title">Video call</span> <span class="wa__desc">Fill out the following form to schedule video call.</span> <span class="wa__info">All fields are mandatory.</span> </legend> <div class="wa__form__field"> <label class="label--block" for="waVideoName">Name</label> <input aria-required="true" type="text" class="wa__input wa__input__name" id="waVideoName" placeholder="Type your name" value="" /> <span class="error-message">The "Name" field is required.</span> </div> <div class="wa__form__field"> <label class="label--block" for="waVideoEmail">Email</label> <input aria-required="true" type="text" class="wa__input wa__input__email" id="waVideoEmail" placeholder="Type your email address" value=""/> <span class="error-message">Please put a valid email.</span> </div> <div class="wa__form__field"> <label class="label--block" for="waVideoPhone">Telephone</label> <input aria-required="true" name="phone" type="tel" class="wa__input wa__input__phone" id="waVideoPhone" placeholder="Type your telephone or mobile number" value=""/> <span class="error-message">The field is required.</span> </div> <div id="div-wa-input-country" class="wa__form__field"> <div class="wa__select__container"> <label class="hide-accessible" for="wa-select-input-country">País</label> <select id="wa-select-input-country" class="wa__input wa__input--select wa__input__country" name="wa__input__country" aria-required="true"> <option value="">Select the country you are in</option> </select> </div> <span class="error-message">The field is required.</span> </div> <div id="div-wa-input-lang" class="wa__form__field"> <div class="wa__select__container"> <label class="hide-accessible" for="wa-select-input-lang">Lingua</label> <select id="wa-select-input-lang" class="wa__input wa__input--select wa__input__lang" name="wa__input__lang" aria-required="true"> <option value="">Choose the language for the video call</option> </select> </div> <span class="error-message">The field is required.</span> </div> <div class="wa__form__field"> <label class="label--block" for="waVideoSubject">Subject</label> <input disabled aria-required="true" type="text" class="wa__input wa__input__subject" id="waVideoSubject" placeholder="Write the subject of the contact request." value=""/> <span class="error-message">The "Subject" field is required.</span> </div> <div class="wa__form__field"> <duet-fieldset id="calendarVideoCall" label="Calendario Videochamada" class="ept-collapse ept-search__filter ml-0 ept-mt--s"> <duet-grid responsive > <div class="calendarVideoCall-duet mb-3"> <span class="wa__input__cal--label">Choose day</span> <input for="dateday" disabled type="hidden" id="msghour" value="Choose time --:-- (Mainland Portugal time)"/> <duet-date-picker identifier="dateday" id="duetCalendarVC" name="wa__input__cal--day" expand margin="none" placeholder="--/--/----" value=""></duet-date-picker> </div> </duet-grid> </duet-fieldset> <span class="error-message">The field is required.</span> </div> <div id="div-wa-input-time" class="wa__form__field"> <div class="wa__select__container"> <label class="hide-accessible" for="wa-select-input-time">Horário</label> <select id="wa-select-input-time" class="wa__input wa__input--select wa__input__time" name="wa__input__time" aria-required="true"> </select> </div> <span class="error-message">The field is required.</span> </div> <input type="hidden" name="captchatoken" id="captchatoken--videocall" value=""/> <div class="checkbox-card filter-level"> <div class="form-group form-inline input-checkbox-wrapper inp-check"> <label for="checkbox-name-video-terms"> <input class="treatAsInput field non-required need_tabIndex" name="checkbox-name-video-terms" id="checkbox-name-video-terms" value="" type="checkbox" tabindex="0" onclick="acceptTermsVideo()"> I have read and accept the <a href="https://www2.gov.pt/en/termos-e-condicoes/termos-e-condicoes-do-atendimento-por-videochamada" target="_blank">terms and conditions of the video call service.</a> </label> </div> </div> <button type="submit" class="ept-btn--sec ept-btn--wicon-r noClick" id="sendContactVideocall">Submit request <svg class="icon36"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#seta_direita" /> </svg> </button> </fieldset> </form> <div class="wa__success__screen wa--hidden"> <svg class="nc-icon icon-success"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-checked_circle" /> </svg> <p class="wa__title">Scheduling request submitted successfully.</p> <p>You have 15 minutes to access your email to complete the scheduling.</p> <div class="wa__msg__close__container"> <button class="btn fechar-msg button wa__btn--close" type="button" data-action="to_close" data-rel="videocall" data-msg="true"> Close <svg class="nc-icon"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close" /> </svg> </button> </div> </div> <div class="wa__error__screen wa--hidden"> <svg class="nc-icon icon-error"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close" /> </svg> <p class="wa__title">An error has occurred</p> <p>Please try again later</p> <div class="wa__msg__close__container"> <p class="captcha__msg wa--hidden">If you have just made a contact request, you will have to wait about two minutes until it is possible to send a new request</p> <button class="btn fechar-msg button wa__btn--close" type="button" data-action="to_close" data-rel="videocall" data-msg="true">Close <svg class="nc-icon"> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close" /> </svg> </button> </div> </div> <section class="wa__processing wa--hidden"> <header> <h2 class="wa__subtitle">We're processing your request...</h2> </header> <p>Please wait.</p> </section> </div> </div> <script>var btnSubmitForm=document.getElementById("sendContactVideocall");function acceptTermsVideo(){if(btnSubmitForm)if(btnSubmitForm.classList.contains("noClick"))btnSubmitForm.classList.remove("noClick");else btnSubmitForm.classList.add("noClick")};</script><div class="wa__win wa--hidden" role="dialog" aria-modal="true" data-win="feedback" data-status="form"> <div class="wa__win__header"> <p class="wa__header"> Tell us what you think about this page </p> <div class="wa__win__header__btns"> <a href="https://www2.gov.pt" data-rel="feedback" data-action="to_minimize" class="wa__btn--minimize" aria-label="Minimize contact window"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-minimize"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="feedback" data-action="to_close" class="wa__btn--close" aria-label="Close contact window"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-close"></use> </svg> </a> <a href="https://www2.gov.pt" data-rel="feedback" data-action="to_maximize" class="wa__btn--maximize" aria-label="Maximize contact window"> <svg class=""> <use href="https://www2.gov.pt/o/servgov-theme/images/redesign/icons/sprite.svg#icon-arrow-up"></use> </svg> </a> </div> </div> <div id="wa__feedbackContainer" class="wa__win__body"> <form id="contactForm--feedback" class="wa__form" data-rel="feedback"> <fieldset> <legend class="d-flex flex-column"> <span class="wa__title">Give us your feedback</span> <span class="wa__desc">Give us your opinion about the contents of this page. You can leave us a comment on what we can improve. 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