CINXE.COM
Flatpays 24/7 Support - Get Help with Your Account
<!DOCTYPE html><!-- Last Published: Wed Dec 04 2024 20:16:40 GMT+0000 (Coordinated Universal Time) --><html data-wf-domain="www.flatpay.com" data-wf-page="65fc2e7beab77bb93bb09f20" data-wf-site="65fc2e7beab77bb93bb09e61" lang="en"><head><meta charset="utf-8"/><title>Flatpays 24/7 Support - Get Help with Your Account</title><link rel="alternate" hrefLang="x-default" href="https://www.flatpay.com/support"/><link rel="alternate" hrefLang="en" href="https://www.flatpay.com/support"/><link rel="alternate" hrefLang="da" href="https://www.flatpay.com/da/support"/><link rel="alternate" hrefLang="de" href="https://www.flatpay.com/de/support"/><link rel="alternate" hrefLang="fi" href="https://www.flatpay.com/fi/tuki"/><link rel="alternate" hrefLang="it" href="https://www.flatpay.com/it/support"/><meta content="Need assistance with your Flatpays account at any time of the day? Our 24/7 support team is always available to help you. Contact us now for prompt assistance with payments, account settings, and more." name="description"/><meta content="Flatpays 24/7 Support - Get Help with Your Account" property="og:title"/><meta content="Need assistance with your Flatpays account at any time of the day? Our 24/7 support team is always available to help you. Contact us now for prompt assistance with payments, account settings, and more." property="og:description"/><meta content="https://cdn.prod.website-files.com/64217d1f3002c99893e85661/646cbced0eb895946f995967_flatpay-opengraph-payment-terminal-main.jpg" property="og:image"/><meta content="Flatpays 24/7 Support - Get Help with Your Account" property="twitter:title"/><meta content="Need assistance with your Flatpays account at any time of the day? Our 24/7 support team is always available to help you. Contact us now for prompt assistance with payments, account settings, and more." property="twitter:description"/><meta content="https://cdn.prod.website-files.com/64217d1f3002c99893e85661/646cbced0eb895946f995967_flatpay-opengraph-payment-terminal-main.jpg" property="twitter:image"/><meta property="og:type" content="website"/><meta content="summary_large_image" name="twitter:card"/><meta content="width=device-width, initial-scale=1" name="viewport"/><meta content="fKu7RH8YorZ0AoQyMHNulAO73m3WASzNyGrI2wSQbKM" name="google-site-verification"/><link href="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/css/flatpay-staging-2024.baef14cfa.min.css" rel="stylesheet" type="text/css"/><link href="https://fonts.googleapis.com" rel="preconnect"/><link href="https://fonts.gstatic.com" rel="preconnect" crossorigin="anonymous"/><script src="https://ajax.googleapis.com/ajax/libs/webfont/1.6.26/webfont.js" type="text/javascript"></script><script type="text/javascript">WebFont.load({ google: { families: ["Inter Tight:regular,500,600"] }});</script><script type="text/javascript">!function(o,c){var n=c.documentElement,t=" w-mod-";n.className+=t+"js",("ontouchstart"in o||o.DocumentTouch&&c instanceof DocumentTouch)&&(n.className+=t+"touch")}(window,document);</script><link href="https://cdn.prod.website-files.com/64217d1f3002c99893e85661/6421dc739f82dfee723e1364_favicon.png" rel="shortcut icon" type="image/x-icon"/><link href="https://cdn.prod.website-files.com/64217d1f3002c99893e85661/6421dc7718801b44eeffc41e_webclip.png" rel="apple-touch-icon"/><meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"> <!-- Google Tag Manager --> <script>!function(){"use strict";function l(e){for(var t=e,r=0,n=document.cookie.split(";");r<n.length;r++){var o=n[r].split("=");if(o[0].trim()===t)return o[1]}}function s(e){return localStorage.getItem(e)}function u(e){return window[e]}function A(e,t){e=document.querySelector(e);return t?null==e?void 0:e.getAttribute(t):null==e?void 0:e.textContent}var e=window,t=document,r="script",n="dataLayer",o="https://stape.flatpay.com",a="https://load.stape.flatpay.com",i="6cljjfyvtw",c="6iyjh8n=aWQ9R1RNLU5WSjVWNzYmYXM9eQ%3D%3D&sort=asc",g="stapeUserId",v="",E="",d=!1;try{var d=!!g&&(m=navigator.userAgent,!!(m=new RegExp("Version/([0-9._]+)(.*Mobile)?.*Safari.*").exec(m)))&&16.4<=parseFloat(m[1]),f="stapeUserId"===g,I=d&&!f?function(e,t,r){void 0===t&&(t="");var n={cookie:l,localStorage:s,jsVariable:u,cssSelector:A},t=Array.isArray(t)?t:[t];if(e&&n[e])for(var o=n[e],a=0,i=t;a<i.length;a++){var c=i[a],c=r?o(c,r):o(c);if(c)return c}else console.warn("invalid uid source",e)}(g,v,E):void 0;d=d&&(!!I||f)}catch(e){console.error(e)}var m=e,g=(m[n]=m[n]||[],m[n].push({"gtm.start":(new Date).getTime(),event:"gtm.js"}),t.getElementsByTagName(r)[0]),v=I?"&bi="+encodeURIComponent(I):"",E=t.createElement(r),f=(d&&(i=8<i.length?i.replace(/([a-z]{8}$)/,"kp$1"):"kp"+i),!d&&a?a:o);E.async=!0,E.src=f+"/"+i+".js?"+c+v,null!=(e=g.parentNode)&&e.insertBefore(E,g)}();</script> <!-- End Google Tag Manager --> <!-- TrustBox script --> <script type="text/javascript" src="//widget.trustpilot.com/bootstrap/v5/tp.widget.bootstrap.min.js" async></script> <!-- End TrustBox script --> <script src="https://cdn.jsdelivr.net/npm/js-cookie@3.0.5/dist/js.cookie.min.js" async></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/jquery/3.5.1/jquery.min.js"></script> </head><body><div class="tag-manger-embed w-embed w-iframe"><!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://load.stape.flatpay.com/ns.html?id=GTM-NVJ5V76" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --></div><div class="page_wrap"><div class="global_symbol z-index1000"><div class="global_embed w-embed"><style> * { -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } /* Wizardry Fluid Settings */ body { font-size: 1.0666666666666667vw; } /* Max Font Size */ @media screen and (min-width:1500px) { body {font-size: 16px;} } /* Container Max Width */ .container { max-width: 1600px; } /* Min Font Size */ @media screen and (max-width:991px) { body {font-size: 12px;} } /* Desktop Only CSS (i.e. hover states) */ @media only screen and (min-width: 992px) { } /* Main Variables */ :root { --main-dark: black; --main-light: white; } /* Global Styles */ ::selection { background: var(--main-dark); color: var(--main-light); text-shadow: none; } img::selection, svg::selection { background: transparent; } /* Link color inherits from parent font color */ a { color: inherit; } /* Disable / enable clicking on an element and its children */ .no-click { pointer-events: none; } .can-click { pointer-events: auto; } /* Target any element with a certain "word" in the class name */ [class*="spacer"] { } /* Hide all elements by default */ [data-show-lang] { visibility: hidden !important; display: none !important; } /* Show elements with specific language */ html[lang="en"] [data-show-lang~="en"], html[lang="da"] [data-show-lang~="da"], html[lang="de"] [data-show-lang~="de"], html[lang="fi"] [data-show-lang~="fi"], html[lang="it"] [data-show-lang~="it"]{ visibility: visible !important; display: block !important; } @keyframes loop-move-left { to {transform: translateX(-100%);} } @keyframes loop-move-right { to {transform: translateX(100%);} } /* pause child animations on hover */ [data-hover-pause] * {animation-play-state: running;} [data-hover-pause]:hover * {animation-play-state: paused;} /* play child animations on hover */ [data-hover-play] * {animation-play-state: paused;} [data-hover-play]:hover * {animation-play-state: running;} /* Table styling in rich text editor */ .rich-text table { border: 1px solid var(--theme--border); height: 100%; width: 100%; table-layout: fixed; border-collapse: collapse; border-spacing: 1px; text-align: left; } .rich-text caption { caption-side: top; text-align: left; } .rich-text th { border: 1px solid var(--theme--border); background-color: #eceff1; color: #000000; padding: 0.4rem; } .rich-text td { border: 1px solid var(--theme--border); background-color: #ffffff; color: #000000; padding: 0.4rem; vertical-align: top; } </style></div><div class="page_code_color w-embed"><style> /* theme light */ :root, [data-theme="light"], [data-theme="dark"] [data-theme="invert"] { --theme--background: var(--swatch--light); --theme--text: var(--swatch--dark); --theme--border: var(--swatch--light-secondary); /* button primary */ --button--background: var(--swatch--brand); --button--text: var(--swatch--brand-text); --button--border: var(--swatch--brand); --button--background-hover: var(--swatch--dark); --button--text-hover: var(--swatch--light); --button--border-hover: var(--swatch--dark); /* button secondary */ --button-secondary--background: var(--swatch--transparent); --button-secondary--text: var(--swatch--dark); --button-secondary--border: var(--swatch--light-secondary); --button-secondary--background-hover: var(--swatch--brand); --button-secondary--text-hover: var(--swatch--brand-text); --button-secondary--border-hover: var(--swatch--brand); } /* theme dark */ [data-theme="dark"], [data-theme="invert"], [data-theme="light"] [data-theme="invert"] { --theme--background: var(--swatch--dark); --theme--text: var(--swatch--light); --theme--border: var(--swatch--dark-secondary); /* button primary */ --button--background: var(--swatch--brand); --button--text: var(--swatch--brand-text); --button--border: var(--swatch--brand); --button--background-hover: var(--swatch--light); --button--text-hover: var(--swatch--dark); --button--border-hover: var(--swatch--light); /* button secondary */ --button-secondary--background: var(--swatch--transparent); --button-secondary--text: var(--swatch--light); --button-secondary--border: var(--swatch--dark-secondary); --button-secondary--background-hover: var(--swatch--brand); --button-secondary--text-hover: var(--swatch--brand-text); --button-secondary--border-hover: var(--swatch--brand); } /* theme orange */ [data-theme="orange"] { --theme--background: var(--swatch--orange-500); --theme--text: var(--swatch--dark); --theme--text-secondary: var(--swatch--orange-toc); --theme--border: var(--swatch--orange-toc); } /* theme blue */ [data-theme="blue"] { --theme--background: var(--swatch--blue-500); --theme--text: var(--swatch--dark); --theme--text-secondary: var(--swatch--blue-toc); --theme--border: var(--swatch--blue-toc); } /* theme green */ [data-theme="green"] { --theme--background: var(--swatch--green-500); --theme--text: var(--swatch--dark); --theme--text-secondary: var(--swatch--green-toc); --theme--border: var(--swatch--green-toc); } /* theme pink */ [data-theme="pink"] { --theme--background: var(--swatch--pink-500); --theme--text: var(--swatch--dark); --theme--text-secondary: var(--swatch--pink-toc); --theme--border: var(--swatch--pink-toc); } /* theme blurpel */ [data-theme="blurpel"] { --theme--background: var(--swatch--blurpel-500); --theme--text: var(--swatch--dark); --theme--text-secondary: var(--swatch--blurpel-toc); --theme--border: var(--swatch--blurpel-toc); } /* button secondary */ [data-button-style="secondary"] { --button--background: var(--button-secondary--background); --button--text: var(--button-secondary--text); --button--border: var(--button-secondary--border); --button--background-hover: var(--button-secondary--background-hover); --button--text-hover: var(--button-secondary--text-hover); --button--border-hover: var(--button-secondary--border-hover); } /* apply colors */ :is(c, :where([data-theme]:not([data-theme="inherit"]))) { background-color: var(--theme--background); color: var(--theme--text); } </style></div></div><div id="header" class="header default"><div class="container navigation"><div class="header_wrapper"><div class="header-left"><a href="/" class="logo-link w-inline-block"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09e84_flatpay-logo.svg" loading="lazy" alt="Flatpay Logo - takes you to the frontpage"/></a></div><div class="menu_wrap"><div class="menu"><div data-hover="true" data-delay="0" class="menu_link-dropdown w-dropdown"><div data-show-lang="da en fi de" class="menu_link w-dropdown-toggle"><div class="menu_link-text">Products</div><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09e90_arrow-down.svg" loading="lazy" alt="" class="mobile-arrow-down"/></div><nav class="dropdown-content w-dropdown-list"><div class="dropdown-inner"><div class="menu_dropdown-head"><p class="menu_dropdown-heading bold">Physical</p></div><a href="/products/terminal" class="menu_dropdown-has-sub w-inline-block"><div class="menu_dropdown-category"><div class="menu_dropdown-heading-wrap"><p class="menu_dropdown-heading">Payment Terminal & Portal</p></div><p class="menu_dropdown-desc">A simple solution with a payment terminal and access to our software</p></div><div class="sub-content"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f79_Nav-terminal.jpg" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f79_Nav-terminal-p-500.jpg 500w, https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f79_Nav-terminal.jpg 664w" alt="" class="nav-image"/></div></a><a href="/products/pos-system" class="menu_dropdown-has-sub w-inline-block"><div class="menu_dropdown-category"><div class="menu_dropdown-heading-wrap"><p class="menu_dropdown-heading">POS System & Portal</p></div><p class="menu_dropdown-desc">All-in-one POS solution with a card terminal and access to our software</p></div><div class="sub-content"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb0a014_6464927ddd60f85227e83a30_Nav-pos%20(1).jpg" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb0a014_6464927ddd60f85227e83a30_Nav-pos%2520(1)-p-500.jpg 500w, https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb0a014_6464927ddd60f85227e83a30_Nav-pos%20(1).jpg 664w" alt="" class="nav-image"/></div></a><a data-show-lang="de da fi en" href="/products/premium-pos-system" class="menu_dropdown-has-sub w-inline-block"><div class="menu_dropdown-category"><div class="menu_dropdown-heading-wrap"><p class="menu_dropdown-heading">Premium POS & Portal</p><div data-show-lang="de" class="new-flag bg-color-blue lang-da hide"><p class="product-tag">NEW</p></div></div><p class="menu_dropdown-desc">Our premium all-in-one POS system with an impressive 15,6" screen.</p></div><div class="sub-content"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/67248b8e62a5f35d6b26c3c7_preimum-pos-nav.jpg" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/67248b8e62a5f35d6b26c3c7_preimum-pos-nav-p-500.jpg 500w, https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/67248b8e62a5f35d6b26c3c7_preimum-pos-nav.jpg 664w" alt="" class="nav-image"/></div></a><div data-show-lang="da fi" class="menu_dropdown-head"><p class="menu_dropdown-heading bold">Online</p></div><a data-show-lang="da fi" href="/products/online-payments" class="menu_dropdown-has-sub w-inline-block"><div class="menu_dropdown-category"><div class="menu_dropdown-heading-wrap"><p class="menu_dropdown-heading">Online Payment</p><div class="new-flag bg-color-blue hide"><p class="product-tag">NYHED</p></div></div><p class="menu_dropdown-desc">Flatpay online payment solution for directly integration into your webshop.</p></div><div class="sub-content"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb0a004_online_payment_nav.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb0a004_online_payment_nav-p-500.webp 500w, https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb0a004_online_payment_nav.webp 664w" alt="" class="nav-image"/></div></a><a href="/products/pos-system" class="menu_dropdown-has-sub w-inline-block"><div class="sub-content"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/667e76dff6ae279e9255628d_header-pos-image.jpg" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/667e76dff6ae279e9255628d_header-pos-image-p-500.jpg 500w, https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/667e76dff6ae279e9255628d_header-pos-image.jpg 664w" alt="" class="nav-image"/></div></a></div></nav></div><a data-show-lang="it" href="/products/terminal" class="menu_link w-inline-block"><div class="menu_link-text">Product</div><div class="menu_link-bg"></div></a><a href="/pricing" class="menu_link w-inline-block"><div class="menu_link-text">Pricing</div><div class="menu_link-bg"></div></a><a href="/why-flatpay" class="menu_link w-inline-block"><div class="menu_link-text">Why Flatpay</div><div class="menu_link-bg"></div></a><a href="/stories" class="menu_link w-inline-block"><div class="menu_link-text">Stories</div><div class="menu_link-bg"></div></a><a href="/support" aria-current="page" class="menu_link w-inline-block w--current"><div class="menu_link-text">Support</div><div class="menu_link-bg"></div></a><div class="menu_shape"><div class="menu_shape-bg"></div></div></div><div class="login-mobile-wrapper"><div class="login-component-wrapper"><a href="https://portal.flatpay.com/" class="btn secondary w-inline-block"><div>Login</div></a></div></div></div><div class="header-right"><div class="phone-wrap"><div class="phone_mobile"><a href="tel:+4588773939" class="btn secondary w-inline-block"><div>Call us</div></a></div><div class="phone_desktop"><p>+45 88773939 </p></div></div><div class="login-component-wrapper"><a href="https://portal.flatpay.com/" class="btn secondary w-inline-block"><div>Login</div></a></div><a id="get-started-cta" href="/get-started-hf" class="btn primary w-inline-block"><div>Get Started</div></a><a data-w-id="4321295a-448c-df69-0671-01db12529eda" href="#" class="btn secondary mobie-nav-button w-inline-block"><div data-is-ix2-target="1" class="mobile-hamburger-lottie" data-w-id="4321295a-448c-df69-0671-01db12529edb" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/63f283c0cdf34e0e72b33582/64083ff4788d346d63964e1e_63941-hamburger-icon-24px%20(1).json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></a></div></div></div></div><section class="hero_subpage_section bg-color-grey"><div class="container"><div class="page-padding is-sub-hero"><div class="sub-hero_layout"><h1 letters-slide-down="" text-split="" style="-webkit-transform:translate3d(0, -0.5em, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, -0.5em, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, -0.5em, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, -0.5em, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="text-size-h1">we're here. <br/>in all sorts of ways</h1><p style="-webkit-transform:translate3d(0, -2em, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, -2em, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, -2em, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, -2em, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);opacity:0" class="sub-hero_lead-in">Get assistance with any issues related to payments and services with Flatpay's helpful support section. We are here for you 24/7.</p></div></div></div></section><main style="opacity:0" class="page_main"><section id="card-terminal" class="why-flatpay-text_section"><div class="container"><div class="page-padding"><div class="support-grid"><div id="w-node-_73f472f5-0622-d0a4-e2a3-6eb8c70e33d8-3bb09f20" class="fact-item bg-color-orange"><p class="bold">Sales</p><p>E-mail: <a href="mailto:sales@flatpay.dk">sales@flatpay.dk</a><br/>Phone: <a href="tel:+4588773939">+45 88773939</a></p></div><div id="w-node-c3e9d3f7-7705-25b9-2328-fdbaa44d42ac-3bb09f20" class="fact-item bg-color-pink-light"><p class="bold">Support</p><p>E-mail: <a href="mailto:info@flatpay.dk">info@flatpay.dk</a><br/>Phone: <a href="tel:+4588773939">+45 88773939</a></p></div><div id="w-node-c563ddc6-baaf-96ac-8b13-fe59b8fbff9a-3bb09f20" class="fact-item bg-color-green"><p class="bold">General</p><p>E-mail: <a href="mailto:info@flatpay.dk">info@flatpay.dk</a><br/>Phone: <a href="tel:+4588773939">+45 88773939</a></p></div><div data-show-lang="en da fi de" id="w-node-_677e54cb-4793-b8ce-a49d-428a66f6bdcb-3bb09f20"><div id="w-node-db4cf85f-f25f-5820-55d5-f511ecd67644-3bb09f20" class="fact-item bg-color-light-blue"><p class="bold">FAQ</p><div class="support-text"><p>Got questions? We've got answers! <br/>Check out our FAQ.<br/></p><div class="button-group"><a href="/faq/new-customer" class="btn primary w-inline-block"><div>FAQ for new customers</div></a><a href="/faq/faq-existing-customer" class="btn secondary w-inline-block"><div>FAQ for existing customers</div></a></div></div></div></div><div data-show-lang="en da de fi" id="w-node-_32b90858-3f0e-085e-c1db-bf35135b1e0f-3bb09f20"><div id="w-node-_2a950d59-d5c9-c1c5-5e1f-1ae590238fd0-3bb09f20" class="fact-item bg-color-blue"><p class="bold">Help</p><div class="support-text"><p>Need a guide for your Flatpay solution? <br/>Check out our helpdesk.<br/></p><div class="button-group"><div><a href="https://help.flatpay.com/" target="_blank" class="btn primary w-inline-block"><div>Helpdesk</div></a></div></div></div></div></div><div id="w-node-_7e9b8646-2164-be9c-c7a5-74d5e587c190-3bb09f20" class="fact-item bg-color-blue display-none"><p class="bold">Press</p><div class="support-text"><p>E-mail: rasmus@flatpay.dk<br/>Download our logo, press pictures etc.<br/></p><a href="https://www.dropbox.com/s/gmcvhd4gsmssuo7/flatpay-press-kit.zip?dl=1" target="_blank" class="btn primary w-inline-block"><div>Download presskit</div></a></div></div><div id="w-node-ee7ea3ed-bc64-a15e-7965-2badba77332d-3bb09f20" class="fact-item-long bg-color-grey"><div><p class="bold">Press</p><div class="support-text"><p>E-mail: rasmus@flatpay.dk<br/>Download our logo, press pictures etc.</p></div></div><div class="button-wrapper"><a href="https://www.dropbox.com/s/gmcvhd4gsmssuo7/flatpay-press-kit.zip?dl=1" target="_blank" class="btn primary w-inline-block"><div>Download presskit</div></a></div></div></div></div></div></section><section class="accepted_payments_section"><div class="container"><div class="page-padding large"><div class="center-text-wrapper"><h2 class="text-size-h2">accept all common payment methods</h2><p class="grey-text">As a merchant, you can accept major cards like Visa and Mastercard, including mobile wallet options.</p></div><div class="narrow-content"><div data-show-lang="en fi da it" class="payments-wrapper"><div class="w-layout-grid payment-method-grid"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f80_payment-logo-visa.svg" loading="lazy" width="98" id="w-node-_4bafc5fe-9421-56bf-be43-430806016e49-06016e3b" alt="" class="payment-logo"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f84_payment-logo-vpay.svg" loading="lazy" width="98" alt="" class="payment-logo horizontal"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f85_payment-logo-mastercard.svg" loading="lazy" width="98" alt="" class="payment-logo horizontal"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f83_payment-logo-maestro.svg" loading="lazy" width="98" alt="" class="payment-logo horizontal"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f7e_payment-logo-apple-pay.svg" loading="lazy" width="98" alt="" class="payment-logo"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f81_payment-logo-gpay.svg" loading="lazy" width="98" alt="" class="payment-logo"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f7f_payment-logo-contactless.svg" loading="lazy" width="98" alt="" class="payment-logo"/></div><p>Accept all popular cards</p></div><div data-show-lang="de" class="payments-wrapper"><div class="w-layout-grid payment-method-grid-8"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/66d816824f9eb083585355ad_mc_ec_rgb.svg" loading="lazy" width="98" id="w-node-e997b669-8645-0901-96f2-bcca6ba9dbeb-06016e3b" alt="" class="payment-logo horizontal ec-custom"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f85_payment-logo-mastercard.svg" loading="lazy" width="98" alt="" class="payment-logo horizontal"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f83_payment-logo-maestro.svg" loading="lazy" width="98" alt="" class="payment-logo horizontal"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f80_payment-logo-visa.svg" loading="lazy" width="98" id="w-node-_8c0126e2-e6cc-be4a-5f6f-a8337cea5dc9-06016e3b" alt="" class="payment-logo"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f84_payment-logo-vpay.svg" loading="lazy" width="98" alt="" class="payment-logo horizontal"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f7e_payment-logo-apple-pay.svg" loading="lazy" width="98" alt="" class="payment-logo"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f81_payment-logo-gpay.svg" loading="lazy" width="98" alt="" class="payment-logo"/><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09f7f_payment-logo-contactless.svg" loading="lazy" width="98" alt="" class="payment-logo"/></div><p>Accept all popular cards</p></div></div></div></div></section><div class="footer_cta_section bg-color-grey"><div class="container"><div class="page-padding"><div class="footer-cta-content"><div class="footer-cta-column"><div class="footer-cta-text"><h2 class="text-size-h2 max-width-80">run your business your way. start today</h2><p>We'll help you set it all up, so you're ready to start accepting card payments in your business. Order an affordable payment solution today.<a href="https://www.flatpay.com/da/kom-i-gang"><strong><br/></strong></a></p></div><a id="get-started-cta" href="/get-started-hf" class="btn primary w-inline-block"><div>Get Started</div></a></div><div class="footer-cta-column list"><div class="footer-cta-list-wrapper"><div class="footer-cta-list-item"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09eb9_check_small.svg" loading="lazy" alt="" class="footer-cta-list-icon"/><p class="footer-cta-list-text">No fine print or surprises</p></div><div class="footer-cta-list-item"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09eb9_check_small.svg" loading="lazy" alt="" class="footer-cta-list-icon"/><p class="footer-cta-list-text">Zero monthly fee</p></div><div class="footer-cta-list-item"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09eb9_check_small.svg" loading="lazy" alt="" class="footer-cta-list-icon"/><p class="footer-cta-list-text">A flat rate for all cards (yes, also international)</p></div><div class="footer-cta-list-item no-border"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb09eb9_check_small.svg" loading="lazy" alt="" class="footer-cta-list-icon"/><p class="footer-cta-list-text">Made for Merchants<br/></p></div></div></div></div></div></div></div><div class="footer_section bg-color-black"><div class="container"><div class="page-padding is-footer"><h2 letters-slide-down="" text-split="" class="text-size-h1 footer-heading">SIMPLIFYING merchants EVERYDAY LIFE.</h2><div class="w-layout-grid footer-grid"><div id="w-node-_744f69f9-b11a-63d0-7f55-3ede62ba7d85-62ba7d7f" class="footer-1st-column"><a href="#" class="w-inline-block"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fc2e7beab77bb93bb0a002_Flatpay_icon_white.svg" loading="lazy" alt="" class="footer-logo"/></a><div class="review-boxes down"><a href="https://uk.trustpilot.com/review/flatpay.com?utm_medium=trustbox&utm_source=MicroCombo" target="_blank" class="trustpilot w-inline-block"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/670624dcde287e0c66ec3769_Trustpilot%20EN.svg" loading="lazy" alt="" class="review-box"/></a><a href="https://www.google.com/search?hl=da-MU&gl=mu&q=Flatpay,+Lysk%C3%A6r+13A,+3+sal,+2730+Herlev,+Danmark&ludocid=4819389462452372139&lsig=AB86z5XQ6yCwoJSNgf0J1aTI60_j#lrd=0x465251875b6174f7:0x42e1e92e8fbc02ab,1" target="_blank" class="google w-inline-block"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/66bf0a6a8f49ffb29136ceb6_Google%20EN.svg" loading="lazy" alt="" class="review-box"/></a></div></div><div id="w-node-_744f69f9-b11a-63d0-7f55-3ede62ba7d8a-62ba7d7f" class="footer-column"><h3 class="text-size-h4">Solutions</h3><div class="footer-links"><a href="/products/terminal" class="footer-link">Payment Terminal</a><a data-show-lang="da en fi de" href="/products/pos-system" class="footer-link">POS System</a><a data-show-lang="en da fi" href="/products/online-payments" class="footer-link lang-da">Online payment</a><a href="/hardware" class="footer-link hide">Hardware</a><a href="/pricing" class="footer-link">Pricing</a></div></div><div id="w-node-_744f69f9-b11a-63d0-7f55-3ede62ba7d99-62ba7d7f" class="footer-column"><h3 class="text-size-h4">company</h3><div class="footer-links"><a href="/stories" class="footer-link">Stories</a><a href="/why-flatpay" class="footer-link">Why Flatpay</a><a data-show-lang="da en fi de" href="/about" class="footer-link">About us</a><a data-show-lang="da en fi de" href="/career" class="footer-link">Career</a></div></div><div id="w-node-_744f69f9-b11a-63d0-7f55-3ede62ba7da7-62ba7d7f" class="footer-column"><h3 class="text-size-h4">Support</h3><div class="footer-links"><a href="/support" aria-current="page" class="footer-link w--current">Support</a><a href="/get-started" class="footer-link">Contact</a><a data-show-lang="da en fi de" href="https://help.flatpay.com/" target="_blank" class="footer-link">Help desk</a></div></div><div id="w-node-_744f69f9-b11a-63d0-7f55-3ede62ba7db3-62ba7d7f" class="footer-column"><h3 class="text-size-h4">Social</h3><div class="footer-links"><a href="https://www.facebook.com/FLATPAY" target="_blank" class="footer-link">Facebook</a><a href="https://www.linkedin.com/company/flatpayaps/" target="_blank" class="footer-link">LinkedIn</a><a href="https://www.instagram.com/flatpay/" target="_blank" class="footer-link">Instagram</a></div></div></div><div class="footer-bottom"><div class="footer-line"><div class="footer-bottom-left"><div class="w-locales-list"><div data-hover="false" data-delay="0" class="w-dropdown"><div class="locales_dropdown w-dropdown-toggle"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fd56eb51e0c6b71d04e318_gb%20(1).svg" loading="lazy" alt="" class="locale_flag"/><div>English</div></div><nav class="dropdown-list w-dropdown-list"><div role="list" class="locales_list w-locales-items"><div role="listitem" class="w-locales-item"><a hreflang="en" href="/support" aria-current="page" class="locale w-inline-block w--current"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fd56eb51e0c6b71d04e318_gb%20(1).svg" loading="lazy" alt="" class="locale_flag"/><div>English</div></a></div><div role="listitem" class="w-locales-item"><a hreflang="da" href="/da/support" class="locale w-inline-block"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fd56c119932661ddb5c401_dk.svg" loading="lazy" alt="" class="locale_flag"/><div>Danish</div></a></div><div role="listitem" class="w-locales-item"><a hreflang="de" href="/de/support" class="locale w-inline-block"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fd56cd01ac277d5ae921e2_de.svg" loading="lazy" alt="" class="locale_flag"/><div>German</div></a></div><div role="listitem" class="w-locales-item"><a hreflang="fi" href="/fi/tuki" class="locale w-inline-block"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/65fd56d9dd3faa913e173207_fi.svg" loading="lazy" alt="" class="locale_flag"/><div>Finnish</div></a></div><div role="listitem" class="w-locales-item"><a hreflang="it" href="/it/support" class="locale w-inline-block"><img src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/6639bb2e7e41394126321e3f_it.svg" loading="lazy" alt="" class="locale_flag"/><div>Italian</div></a></div></div></nav></div></div><p class="footer-paragraph">All rights reserved 漏 Flatpay ApS - 聽H酶rk忙r 16, 2730 Herlev</p></div><div data-show-lang="en" class="en-footer"><div class="footer-bottom-right"><a href="/pricelist" class="footer-link">Pricelist</a><a href="/cookie-policy" class="footer-link">Cookie Policy</a><a href="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/672b30747a3ee223a77722a0_EN_Privacy%20Notice%20for%20Flatpay%20ApS_nov-2024.pdf" target="_blank" class="footer-link">Privacy Policy</a><a href="/terms-and-conditions" class="footer-link">Terms & Conditions</a></div></div><div data-show-lang="da" class="da-footer footer-bottom-right"><div class="footer-bottom-right"><a href="/pricelist" class="footer-link">Pricelist</a><a href="/pricelist" class="footer-link">Pricelist</a><a href="/cookie-policy" class="footer-link">Cookie Policy</a><a href="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/672b30747a3ee223a77722a0_EN_Privacy%20Notice%20for%20Flatpay%20ApS_nov-2024.pdf" target="_blank" class="footer-link">Privacy Policy</a><a href="/terms-and-conditions" class="footer-link">Terms & Conditions</a></div></div><div data-show-lang="de" class="de-footer footer-bottom-right"><div class="footer-bottom-right"><a href="/pricelist" class="footer-link">Pricelist</a><a href="/pricelist" class="footer-link">Pricelist</a><a href="/pricelist" class="footer-link">Pricelist</a><a href="/cookie-policy" class="footer-link">Cookie Policy</a><a href="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/672b30747a3ee223a77722a0_EN_Privacy%20Notice%20for%20Flatpay%20ApS_nov-2024.pdf" target="_blank" class="footer-link">Privacy Policy</a><a href="/terms-and-conditions" class="footer-link">Terms & Conditions</a></div></div><div data-show-lang="fi" class="fi-footer footer-bottom-right"><div class="footer-bottom-right"><a href="/pricelist" class="footer-link">Pricelist</a><a href="/pricelist" class="footer-link">Pricelist</a><a href="/pricelist" class="footer-link">Pricelist</a><a href="/cookie-policy" class="footer-link">Cookie Policy</a><a href="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/672b30747a3ee223a77722a0_EN_Privacy%20Notice%20for%20Flatpay%20ApS_nov-2024.pdf" target="_blank" class="footer-link">Privacy Policy</a><a href="/terms-and-conditions" class="footer-link">Terms & Conditions</a></div></div><div data-show-lang="it" class="it-footer footer-bottom-right"><div class="footer-bottom-right"><a href="/pricelist" class="footer-link">Pricelist</a><a href="/cookie-policy" class="footer-link">Cookie Policy</a><a href="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/672b30747a3ee223a77722a0_EN_Privacy%20Notice%20for%20Flatpay%20ApS_nov-2024.pdf" target="_blank" class="footer-link">Privacy Policy</a><a href="/terms-and-conditions" class="footer-link">Terms & Conditions</a></div></div></div><div class="footer-bottom-links"><div class="footer-bottom-extra-links"><a data-show-lang="da en fi de" href="/payment-system" class="footer-link">Payment System</a><a data-show-lang="en de fi" href="/visa-terminal" class="footer-link lang-en-de-fi">Visa terminal</a><a data-show-lang="da en fi de" href="/card-terminal" class="footer-link">Card terminal</a><a data-show-lang="da en fi de" href="/payment-terminal" class="footer-link">Payment Terminal</a><a data-show-lang="da en fi de" href="/pos-system" class="footer-link">POS system</a><a data-show-lang="de" href="/pos" class="footer-link lang-de">POS-system</a><a data-show-lang="da en fi de" href="/cash-register" class="footer-link">Cash Register</a><a data-show-lang="en da" href="/digital-sales-registration" class="footer-link lang-en-fi-da">Digital sales registration</a><a data-show-lang="da" href="/kasselovgivning" class="footer-link lang-da">Ny kasselovgivning fra. 1 Januar 2024</a><a data-show-lang="de" href="/kartenlesegerat" class="footer-link lang-de">Kartenleseger盲t</a><a data-show-lang="de" href="/kassensystem-gastronomie" class="footer-link lang-de">Kassensystem Gastronomie</a><a data-show-lang="de" href="/tse-kasse" class="footer-link lang-de">TSE Kasse</a><a data-show-lang="de" href="/girocard-payment" class="footer-link lang-de">Girocard payment</a></div></div></div></div></div></div></main></div><script src="https://d3e54v103j8qbb.cloudfront.net/js/jquery-3.5.1.min.dc5e7f18c8.js?site=65fc2e7beab77bb93bb09e61" type="text/javascript" integrity="sha256-9/aliU8dGd2tb6OSsuzixeV4y/faTqgFtohetphbbj0=" crossorigin="anonymous"></script><script src="https://cdn.prod.website-files.com/65fc2e7beab77bb93bb09e61/js/flatpay-staging-2024.5dee71970.js" type="text/javascript"></script><script> var Webflow = Webflow || []; Webflow.push(function () { let duration = 300; let menu = $(".menu"); let menuShape = $(".menu_shape"); let menuShapeBG = $(".menu_shape-bg"); let menuLink = $(".menu_link"); let currentLink = $(".menu_link.w--current"); if ($(window).width() > 991) { // On Mouse enter menuLink.on("mouseenter", function (e) { e.preventDefault(); $(".menu_link-bg").css("opacity", "0"); menuShape.css("opacity", "1"); menuLink.css("pointer-events", "auto"); // menuShapeBG Stretch if ($(this).index() > menuLink.index()) { menuShape.css("justify-content", "flex-end"); } if (currentLink.index() !== $(this).index(1)) { menuShapeBG.css("transition", `width ${duration / 2}ms`); menuShapeBG.css("width", "140%"); setTimeout(() => { menuShapeBG.css("width", "100%"); }, duration / 2); } // menuShape move menuShape.css("transition", `all ${duration}ms`); moveShape($(this), menuShape, menu); }); menuLink.on("mouseleave", function (e) { menuShape.css("opacity", "0"); }); } else { // change functionality for larger screens } // Snap function moveShape(target, shape, navigation) { if (target && target.innerWidth && target.offset) { let linkWidth = target.innerWidth(); let linkOffset = target.offset().left; let menuOffset = navigation.offset().left; let leftPosition = linkOffset - menuOffset; shape.css("left", leftPosition); shape.css("width", linkWidth); } else { console.error("Invalid target element in moveShape function"); } } //Resize window.addEventListener("resize", function () { moveShape(currentLink, menuShape, menu); moveShape(subCurrentLink, subMenuShape, subMenu); }); // Categories in FAQ $(".tr-item").each(function () { let cmsItem = $(this); let itemCategories = cmsItem .find(".tr-category") .map(function () { return $(this).text(); }) .get(); // Get an array of category texts $(".tr-contain").each(function (index) { let groupCategory = $(this).find(".tr-title").text(); if (itemCategories.includes(groupCategory)) { cmsItem.clone().appendTo($(this).find(".tr-list")); } }); }); window.Webflow.destroy(); window.Webflow.ready(); window.Webflow.require("ix2").init(); document.dispatchEvent(new Event("readystatechange")); // DOMready has fired // May now use jQuery and Webflow api }); // Accordian close auto $('[data-click="accordion"]').click(function () { if (!$(this).is(".open")) { $('[data-click="accordion"].open').each((i, item) => { item.click(); }); $(this).addClass("open"); } else { $(this).removeClass("open"); } }); $(document).ready(function () { var targetDiv = $(".header"); var isInitiallyActive = targetDiv.hasClass("active"); $(window).on("scroll", function () { var scrollDistance = $(window).scrollTop(); // Add 'active' if scrolled down, or maintain it if it was initially active if ( targetDiv.length && targetDiv.offset().top <= scrollDistance + $(window).height() ) { targetDiv.addClass("active"); } else if (!isInitiallyActive) { targetDiv.removeClass("active"); } // When scrolling back to the top, remove 'active' only if it wasn't initially active if (scrollDistance === 0 && !isInitiallyActive) { targetDiv.removeClass("active"); } }); }); </script></body></html>