CINXE.COM

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</li> </ul> </div> </div> </div> <div class="col-right hidden-sm-down"> <section class="primary-dropdown-cta widget ai_ad_widget-10 widget_ai_ad_widget"> <div id="div-gpt-ad-1647464320227-0" style="min-width:300px;min-height:250px;" > <script>googletag.cmd.push(function() { googletag.display('div-gpt-ad-1647464320227-0'); });</script> </div> </section> </div> </div> </div> </div> </header><div id="ai_ad_widget-3" class="ad topbillboard widget widget_ai_ad_widget"> <div id="topbillboard"> <script>googletag.cmd.push(function() { googletag.display('topbillboard'); });</script> </div> </div><script> (function($){ //Fix to Toggle navigation $('header .left .buttons .fa-search').click(function (e) { e.preventDefault(); e.stopPropagation(); $('header .left .hamburger').trigger('click'); }); })(jQuery); </script> <div class="wrap container" role="document"> <div class="content row"> <main class="main"> <div class="page-header"> <h1 class="entry-title">Workforce</h1> </div> <article class="post-172403 post type-post status-publish format-standard has-post-thumbnail hentry category-distribution-center category-fulfillment category-operations category-workforce"> <img width="300" height="86" src="https://multichannelmerchant.com/wp-content/uploads/2023/08/43654-mcm-3pl-2024-header-1-300x86.jpeg" class="img-fluid wp-post-image wp-post-image" alt="" decoding="async" srcset="https://multichannelmerchant.com/wp-content/uploads/2023/08/43654-mcm-3pl-2024-header-1-300x86.jpeg 300w, https://multichannelmerchant.com/wp-content/uploads/2023/08/43654-mcm-3pl-2024-header-1.jpeg 700w" sizes="(max-width: 300px) 100vw, 300px" /> <div> <header> <h2 class="entry-title"><a href="https://multichannelmerchant.com/operations/mcm-top-3pl-directory-an-indispensable-resource-for-ecommerce-companies/">MCM Top 3PL Directory: An Indispensable Resource for Ecommerce Companies</a></h2> <div class="date-author"> <time class="updated" datetime="2023-08-29T15:03:05+00:00">August 29, 2023</time> | <a href="https://multichannelmerchant.com/author/mobrienaccessintel-com/">Mike O'Brien</a> </div> </header> <div class="entry-summary"> <p>More retail and ecommerce companies are forging partnerships with third-party logistics providers (3PL). They鈥檙e realizing fulfillment and shipping demands will continue to outstrip their internal capabilities. To address this growing need, Multichannel Merchant鈥檚 Top 3PL directory is a curated listing of over 60 profiles of leading providers. The submission period is now open for our 2024 directory.</p> </div> </div> </article> <article class="post-172292 post type-post status-publish format-standard has-post-thumbnail hentry category-delivery category-operations category-shipping category-workforce tag-logistics tag-shipping-and-delivery company-amazon company-fedex company-ups mcm_term-labor-issues mcm_term-teamsters mcm_term-union-contracts mcm_term-workforce-management"> <img width="300" height="159" src="https://multichannelmerchant.com/wp-content/uploads/2018/07/ups-latch-delivery-feature-300x159.jpg" class="img-fluid wp-post-image wp-post-image" alt="UPS city delivery" decoding="async" srcset="https://multichannelmerchant.com/wp-content/uploads/2018/07/ups-latch-delivery-feature-300x159.jpg 300w, https://multichannelmerchant.com/wp-content/uploads/2018/07/ups-latch-delivery-feature-768x407.jpg 768w, https://multichannelmerchant.com/wp-content/uploads/2018/07/ups-latch-delivery-feature.jpg 850w" sizes="(max-width: 300px) 100vw, 300px" /> <div> <header> <h2 class="entry-title"><a href="https://multichannelmerchant.com/operations/teamsters-overwhelmingly-ratify-ups-contract/">Teamsters Overwhelmingly Ratify UPS Contract</a></h2> <div class="date-author"> <time class="updated" datetime="2023-08-24T14:51:50+00:00">August 24, 2023</time> | <a href="https://multichannelmerchant.com/author/mobrienaccessintel-com/">Mike O'Brien</a> </div> </header> <div class="entry-summary"> <p>As expected, the International Brotherhood of Teamsters voted overwhelmingly to ratify a new five-year contract with UPS, giving the 340,000 members at the carrier higher wages for part- and full-time workers, and eliminating a hated two-tier system of driver classification. More than 86% of union members voting said yes to the new contract, the Teamsters said, a record for a UPS deal.</p> </div> </div> </article> <article class="post-171659 post type-post status-publish format-standard has-post-thumbnail hentry category-delivery category-operations category-shipping category-workforce tag-delivery tag-parcel tag-postal tag-shipping-and-delivery company-u-s-postal-service company-usps mcm_term-linehaul mcm_term-louis-dejoy"> <img width="300" height="159" src="https://multichannelmerchant.com/wp-content/uploads/2023/08/usps-linehaul-truck-feature-300x159.jpg" class="img-fluid wp-post-image wp-post-image" alt="USPS linehaul truck feature" decoding="async" srcset="https://multichannelmerchant.com/wp-content/uploads/2023/08/usps-linehaul-truck-feature-300x159.jpg 300w, https://multichannelmerchant.com/wp-content/uploads/2023/08/usps-linehaul-truck-feature-768x407.jpg 768w, https://multichannelmerchant.com/wp-content/uploads/2023/08/usps-linehaul-truck-feature.jpg 850w" sizes="(max-width: 300px) 100vw, 300px" /> <div> <header> <h2 class="entry-title"><a href="https://multichannelmerchant.com/operations/usps-network-plan-includes-insourcing-of-linehaul-work/">USPS Network Plan Includes Insourcing of Linehaul Work</a></h2> <div class="date-author"> <time class="updated" datetime="2023-08-02T15:49:51+00:00">August 2, 2023</time> | <a href="https://multichannelmerchant.com/author/mobrienaccessintel-com/">Mike O'Brien</a> </div> </header> <div class="entry-summary"> <p>A U.S. Postal Service plan to insource all line hauling of mail and parcels between hubs and local delivery units, which had been handled by contractors, will be completely phased in by 2025, according to a source with knowledge of meetings with USPS officials. The USPS says “some” contract carriers will be affected by the change, which is part of its 10-year Delivering for America overhaul plan.</p> </div> </div> </article> <article class="post-171412 post type-post status-publish format-standard has-post-thumbnail hentry category-delivery category-operations category-shipping category-workforce tag-operations-and-fulfillment tag-shipping tag-shipping-and-delivery company-fedex company-ups company-usps mcm_term-labor-unions mcm_term-teamsters mcm_term-union-contracts"> <img width="300" height="159" src="https://multichannelmerchant.com/wp-content/uploads/2018/06/ups-truck-logo-feature-300x159.jpg" class="img-fluid wp-post-image wp-post-image" alt="UPS logo on truck feature" decoding="async" loading="lazy" srcset="https://multichannelmerchant.com/wp-content/uploads/2018/06/ups-truck-logo-feature-300x159.jpg 300w, https://multichannelmerchant.com/wp-content/uploads/2018/06/ups-truck-logo-feature-768x407.jpg 768w, https://multichannelmerchant.com/wp-content/uploads/2018/06/ups-truck-logo-feature.jpg 850w" sizes="(max-width: 300px) 100vw, 300px" /> <div> <header> <h2 class="entry-title"><a href="https://multichannelmerchant.com/operations/ups-teamsters-avoid-costly-strike-in-major-victory-for-organized-labor/">UPS, Teamsters Avoid Costly Strike In Major Victory for Organized Labor</a></h2> <div class="date-author"> <time class="updated" datetime="2023-07-25T18:26:22+00:00">July 25, 2023</time> | <a href="https://multichannelmerchant.com/author/mobrienaccessintel-com/">Mike O'Brien</a> </div> </header> <div class="entry-summary"> <p>UPS and the International Brotherhood of Teamsters reached a five-year contract settlement today, averting a costly strike of 340,000 members that would have begun a week from today and giving part-time workers the pay increases their leadership had pushed for over the past few weeks, while handing newly energized organized labor a major victory. Starting part-time pay will be $21 per hour.</p> </div> </div> </article> <article class="post-171196 post type-post status-publish format-standard has-post-thumbnail hentry category-delivery category-operations category-shipping category-workforce tag-delivery tag-operations-and-fulfillment tag-shipping-and-delivery company-fedex company-u-s-postal-service company-ups company-usps mcm_term-labor mcm_term-labor-issues mcm_term-labor-strike mcm_term-teamsters mcm_term-union-contracts mcm_term-union-negotiations"> <img width="300" height="159" src="https://multichannelmerchant.com/wp-content/uploads/2023/07/ups-worker-feature-safe-300x159.jpg" class="img-fluid wp-post-image wp-post-image" alt="UPS delivery driver feature" decoding="async" loading="lazy" srcset="https://multichannelmerchant.com/wp-content/uploads/2023/07/ups-worker-feature-safe-300x159.jpg 300w, https://multichannelmerchant.com/wp-content/uploads/2023/07/ups-worker-feature-safe-768x407.jpg 768w, https://multichannelmerchant.com/wp-content/uploads/2023/07/ups-worker-feature-safe.jpg 850w" sizes="(max-width: 300px) 100vw, 300px" /> <div> <header> <h2 class="entry-title"><a href="https://multichannelmerchant.com/operations/ups-training-nonunion-workers-to-hedge-against-possible-strike/">UPS Training Nonunion Workers to Hedge Against Possible Strike</a></h2> <div class="date-author"> <time class="updated" datetime="2023-07-18T15:31:55+00:00">July 18, 2023</time> | <a href="https://multichannelmerchant.com/author/mobrienaccessintel-com/">Mike O'Brien</a> </div> </header> <div class="entry-summary"> <p>UPS has begun training nonunion workers among the manager ranks to step in as drivers and package handlers, should a contract settlement with the Teamsters fail to materialize before the July 31 deadline, a move that has angered the union as talks remain stalled with about two weeks remaining. The union president also said they don’t want or need the White House to mediate in the talks.</p> </div> </div> </article> <article class="post-171116 post type-post status-publish format-standard has-post-thumbnail hentry category-delivery category-mcmcommercechat category-operations category-podcast category-shipping category-workforce tag-logistics tag-shipping-and-delivery company-ups mcm_term-labor-strike mcm_term-labor-unions mcm_term-parcel-carrier-contracts mcm_term-teamsters mcm_term-union-contracts"> <img width="300" height="159" src="https://multichannelmerchant.com/wp-content/uploads/2023/04/teamsters-sean-obrien-before-congress-feature-300x159.gif" class="img-fluid wp-post-image wp-post-image" alt="Teamsters Sean O'Brien before Congress feature" decoding="async" loading="lazy" srcset="https://multichannelmerchant.com/wp-content/uploads/2023/04/teamsters-sean-obrien-before-congress-feature-300x159.gif 300w, https://multichannelmerchant.com/wp-content/uploads/2023/04/teamsters-sean-obrien-before-congress-feature-768x407.gif 768w" sizes="(max-width: 300px) 100vw, 300px" /> <div> <header> <h2 class="entry-title"><a href="https://multichannelmerchant.com/operations/looking-at-ups-teamster-scenarios/">Looking At UPS-Teamster Scenarios</a></h2> <div class="date-author"> <time class="updated" datetime="2023-07-14T13:42:01+00:00">July 14, 2023</time> | <a href="https://multichannelmerchant.com/author/mobrienaccessintel-com/">Mike O'Brien</a> </div> </header> <div class="entry-summary"> <p>Can UPS and the Teamsters reach agreement in time? Should UPS meet the union’s demand for higher part-time worker pay, or leave its last offer on the table? Is there a joint realization that too much is at stake? And if it happens, how will other carriers pick up the slack? We discuss all this with Gaston Curk, CEO of postal consolidator OSM Worldwide in this MCM CommerceChat podcast.</p> </div> </div> </article> <article class="post-170711 post type-post status-publish format-standard has-post-thumbnail hentry category-delivery category-operations category-shipping category-workforce tag-last-mile tag-logistics tag-shipping tag-shipping-and-delivery company-fedex company-ups mcm_term-labor-dispute mcm_term-labor-unions mcm_term-teamsters mcm_term-union-contracts"> <img width="300" height="159" src="https://multichannelmerchant.com/wp-content/uploads/2017/06/ups-delivery-truck-feature-1-300x159.jpg" class="img-fluid wp-post-image wp-post-image" alt="UPS stepvan feature" decoding="async" loading="lazy" srcset="https://multichannelmerchant.com/wp-content/uploads/2017/06/ups-delivery-truck-feature-1-300x159.jpg 300w, https://multichannelmerchant.com/wp-content/uploads/2017/06/ups-delivery-truck-feature-1-768x407.jpg 768w, https://multichannelmerchant.com/wp-content/uploads/2017/06/ups-delivery-truck-feature-1.jpg 850w" sizes="(max-width: 300px) 100vw, 300px" /> <div> <header> <h2 class="entry-title"><a href="https://multichannelmerchant.com/operations/ups-teamsters-break-off-talks-point-fingers/">UPS, Teamsters Break Off Talks, Point Fingers</a></h2> <div class="date-author"> <time class="updated" datetime="2023-07-05T20:35:10+00:00">July 5, 2023</time> | <a href="https://multichannelmerchant.com/author/mobrienaccessintel-com/">Mike O'Brien</a> </div> </header> <div class="entry-summary"> <p>One ultimatum deadline between UPS and the Teamsters union was passed successfully on Friday, raising hopes of a contract settlement, but another one came and went today with prospects somewhat dimmed as the two sides cut off talks. Each party blamed the other for the breakdown, with three weeks left until the July 31 expiration of the current five-year agreement and pay the main sticking point. </p> </div> </div> </article> <article class="post-170060 post type-post status-publish format-standard has-post-thumbnail hentry category-distribution-center category-fulfillment category-operations category-workforce company-amazon mcm_term-labor-conditions mcm_term-labor-dispute mcm_term-teamsters mcm_term-union-contracts"> <img width="300" height="159" src="https://multichannelmerchant.com/wp-content/uploads/2023/06/amazon-bts-workers-feature-300x159.jpg" class="img-fluid wp-post-image wp-post-image" alt="Amazon BTS workers feature" decoding="async" loading="lazy" srcset="https://multichannelmerchant.com/wp-content/uploads/2023/06/amazon-bts-workers-feature-300x159.jpg 300w, https://multichannelmerchant.com/wp-content/uploads/2023/06/amazon-bts-workers-feature-768x407.jpg 768w, https://multichannelmerchant.com/wp-content/uploads/2023/06/amazon-bts-workers-feature.jpg 850w" sizes="(max-width: 300px) 100vw, 300px" /> <div> <header> <h2 class="entry-title"><a href="https://multichannelmerchant.com/operations/workers-strike-amazon-contractor-in-california/">Workers Strike Amazon Contractor in California</a></h2> <div class="date-author"> <time class="updated" datetime="2023-06-16T16:02:38+00:00">June 16, 2023</time> | <a href="https://multichannelmerchant.com/author/mobrienaccessintel-com/">Mike O'Brien</a> </div> </header> <div class="entry-summary"> <p>More than 80 delivery drivers and dispatchers for an Amazon contractor who just joined the International Brotherhood of Teamsters in April have initiated the first strike against Amazon at a hub in Palmdale, CA, saying the company needs to address wages and working conditions. Amazon begs to differ, saying it terminated the contract with the DSP, and that the Teamsters are making up facts.</p> </div> </div> </article> <article class="post-170030 post type-post status-publish format-standard has-post-thumbnail hentry category-operations category-shipping category-workforce tag-logistics tag-shipping tag-shipping-and-delivery tag-supply-chain company-ups mcm_term-international-longshore-and-warehouse-union mcm_term-labor-issues mcm_term-union-contracts mcm_term-union-negotiations"> <img width="300" height="159" src="https://multichannelmerchant.com/wp-content/uploads/2023/06/port-of-los-angeles-aerial-view-feature-300x159.jpg" class="img-fluid wp-post-image wp-post-image" alt="West Coast ports LA aerial view feature" decoding="async" loading="lazy" srcset="https://multichannelmerchant.com/wp-content/uploads/2023/06/port-of-los-angeles-aerial-view-feature-300x159.jpg 300w, https://multichannelmerchant.com/wp-content/uploads/2023/06/port-of-los-angeles-aerial-view-feature-768x407.jpg 768w, https://multichannelmerchant.com/wp-content/uploads/2023/06/port-of-los-angeles-aerial-view-feature.jpg 850w" sizes="(max-width: 300px) 100vw, 300px" /> <div> <header> <h2 class="entry-title"><a href="https://multichannelmerchant.com/operations/parties-to-west-coast-ports-reach-tentative-agreement/">Parties to West Coast Ports Reach Tentative Agreement</a></h2> <div class="date-author"> <time class="updated" datetime="2023-06-15T18:39:58+00:00">June 15, 2023</time> | <a href="https://multichannelmerchant.com/author/mobrienaccessintel-com/">Mike O'Brien</a> </div> </header> <div class="entry-summary"> <p>A tentative contract agreement has been reached between the International Longshore and Warehouse Union (ILWU) and the Pacific Maritime Association (PMA), easing concerns about a strike at 29 West Coast ports disrupting incoming freight from the Asia-Pacific region ahead of the fall and Q4. The deal ended 13 months of negotiations, but still requires ratification by both parties.</p> </div> </div> </article> <article class="post-169647 post type-post status-publish format-standard has-post-thumbnail hentry category-operations category-shipping category-workforce tag-operations-and-fulfillment tag-shipping mcm_term-east-coast-ports mcm_term-gulf-coast-ports mcm_term-labor-dispute mcm_term-labor-issues mcm_term-labor-unions mcm_term-west-coast-ports"> <img width="300" height="159" src="https://multichannelmerchant.com/wp-content/uploads/2021/07/port-of-la-feature-safe-300x159.jpg" class="img-fluid wp-post-image wp-post-image" alt="west coast ports LA feature" decoding="async" loading="lazy" srcset="https://multichannelmerchant.com/wp-content/uploads/2021/07/port-of-la-feature-safe-300x159.jpg 300w, https://multichannelmerchant.com/wp-content/uploads/2021/07/port-of-la-feature-safe-768x407.jpg 768w, https://multichannelmerchant.com/wp-content/uploads/2021/07/port-of-la-feature-safe.jpg 850w" sizes="(max-width: 300px) 100vw, 300px" /> <div> <header> <h2 class="entry-title"><a href="https://multichannelmerchant.com/operations/west-coast-ports-scene-of-labor-showdown/">West Coast Ports Scene of Labor Showdown</a></h2> <div class="date-author"> <time class="updated" datetime="2023-06-06T19:32:06+00:00">June 6, 2023</time> | <a href="https://multichannelmerchant.com/author/mobrienaccessintel-com/">Mike O'Brien</a> </div> </header> <div class="entry-summary"> <p>West coast ports from Los Angeles to Seattle faced slowdowns on Monday, a continuation of job actions by dockworkers that began Thursday, leaving goods stranded and flows disrupted, as the union and the port owners continue to wrangle over renewing a contract that expired in July.</p> </div> </div> </article> <div class="paginate-links"> <span aria-current="page" class="page-numbers current">1</span> <a class="page-numbers" 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