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analytics-data-component="nav|link" analytics-data-description="Travel guides|Europe"><span>Europe</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/europe/united-kingdom/london.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Europe|London">London</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/europe/france/paris.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Europe|Paris">Paris</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/europe/italy/rome.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Europe|Rome">Rome</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-guides/africa.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Africa"><span>Africa</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/africa/south-africa/johannesburg.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Africa|Johannesburg">Johannesburg</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://www.qantas.com/travelinsider/en.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Travel Insider"><span>Travel Insider</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Travel guides|Travel Insider" class="DescriptionText__intro_ERMwle7p"><p>Restaurant and hotel reviews, photo galleries and travel articles.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://www.qantas.com/directconnect/affinity" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Where can I go?"><span>Where can I go?</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Travel guides|Where can I go?" class="DescriptionText__intro_ERMwle7p"><p>With our interactive map it's easy to plan your next trip using money or Qantas Points.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-inspiration.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Travel inspiration"><span>Travel inspiration</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Travel guides|Travel inspiration" class="DescriptionText__intro_ERMwle7p"><p>Looking for holiday inspiration? Browse our travel recommendations for Australia and beyond.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/flight-deals.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals"><span>Flight deals</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Flight deals_subMenu" aria-label="Flight deals Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/flight-deals.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|All flight deals"><span>All flight deals</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Flight deals|All flight deals" class="DescriptionText__intro_ERMwle7p"><p>Find offers on Qantas flights across a range of international destinations.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/flight-deals/travel-deals-and-packages.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|Travel deals and packages"><span>Travel deals and packages</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Flight deals|Travel deals and packages" class="DescriptionText__intro_ERMwle7p"><p>Check out our latest travel deals and Frequent Flyer offers, including flights on sale, hotel deals, car hire and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/flight-deals/domestic.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|Domestic"><span>Domestic</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-sydney.html/syd/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|Domestic|Flights to Sydney">Flights to Sydney</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-melbourne.html/mel/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|Domestic|Flights to Melbourne">Flights to Melbourne</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-brisbane.html/bne/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|Domestic|Flights to Brisbane">Flights to Brisbane</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/flight-deals/international.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|International"><span>International</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-new-zealand.html/nz/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|International|Flights to New Zealand">Flights to New Zealand</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-usa.html/us/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|International|Flights to USA">Flights to USA</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-united-kingdom.html/gb/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|International|Flights to UK">Flights to UK</a></li></ul></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/qantas-experience.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan"><span>Plan</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Plan_subMenu" aria-label="Plan Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/travel-classes.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Travel Classes"><span>Travel Classes</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Travel Classes" class="DescriptionText__intro_ERMwle7p"><p>Find out more about our award-winning <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Travel Classes" href="/au/en/qantas-experience/travel-classes/first.html">First</a> and International <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Travel Classes" href="/au/en/qantas-experience/travel-classes/business.html">Business</a> cabins and more classes of travel on Qantas.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/onboard.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Onboard"><span>Onboard</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Onboard" class="DescriptionText__intro_ERMwle7p"><p>Discover inflight dining options, entertainment, seat maps, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Onboard" href="/au/en/about-us/our-company/fleet.html">aircraft</a> you'll be flying on and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/why-qantas.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Experience the Qantas difference"><span>Experience the Qantas difference</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Experience the Qantas difference" class="DescriptionText__intro_ERMwle7p"><p>Fly away with complimentary food, drinks, entertainment, baggage and more included in every Qantas fare.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/network-and-partner-airlines.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Our network and partner airlines"><span>Our network and partner airlines</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Our network and partner airlines" class="DescriptionText__intro_ERMwle7p"><p>Discover our <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Our network and partner airlines" href="/au/en/qantas-experience/australian-domestic-flight-network.html">Australian domestic</a> and <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Our network and partner airlines" href="/au/en/qantas-experience/international-flight-network.html">international</a> network, airline partners and <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Our network and partner airlines" href="/au/en/qantas-experience/network-and-partner-airlines/oneworld.html"><b>one</b>world</a>.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/timetables.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Timetables"><span>Timetables</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Timetables" class="DescriptionText__intro_ERMwle7p"><p>Search current timetable information for Qantas, QantasLink and Jetstar flights.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/email-subscription.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Email subscription"><span>Email subscription</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Email subscription" class="DescriptionText__intro_ERMwle7p"><p>Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/qantas-app.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Qantas App"><span>Qantas App</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Qantas App" class="DescriptionText__intro_ERMwle7p"><p>Book and manage your trip with features such as check-in, seat selection and boarding pass access. You can track your Qantas Points, shop and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/book-direct.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Why book on qantas.com"><span>Why book on qantas.com</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Why book on qantas.com" class="DescriptionText__intro_ERMwle7p"><p>From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/book-a-trip.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book"><span>Book</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Book_subMenu" aria-label="Book Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/flights.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Flights"><span>Flights</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Flights" class="DescriptionText__intro_ERMwle7p"><p>Book <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Flights" href="/au/en/book-a-trip/flights.html" title="book flights">flights</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Flights" href="/au/en/book-a-trip/flights/multi-city.html" title="multi city flights">multi-city</a> or round the world trips, search using our <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Flights" href="https://www.qantas.com/directconnect/affinity">interactive map</a> or redeem a <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Flights" href="/au/en/book-a-trip/flights/travel-credits.html" title="travel credits">travel credit.</a></p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://www.qantas.com/hotels" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Hotels and Airbnb"><span>Hotels and Airbnb</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Hotels and Airbnb" class="DescriptionText__intro_ERMwle7p"><p>Earn Qantas Points on our huge range of accommodation options worldwide.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/travel-insurance.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Travel insurance"><span>Travel insurance</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Travel insurance" class="DescriptionText__intro_ERMwle7p"><p>Compare and book travel insurance for your next trip.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/flights/group-travel.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Group travel"><span>Group travel</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Group travel" class="DescriptionText__intro_ERMwle7p"><p>Book 10 or more passengers travelling to the same destination.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/gift-vouchers.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Gift vouchers"><span>Gift vouchers</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Gift vouchers" class="DescriptionText__intro_ERMwle7p"><p>Buy flight and unique experience vouchers.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/cars.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Cars"><span>Cars</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Cars" class="DescriptionText__intro_ERMwle7p"><p>Book <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Cars" href="/au/en/book-a-trip/cars.html">car hire</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Cars" href="/au/en/book-a-trip/cars/specials.html">car specials</a> or <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Cars" href="/au/en/book-a-trip/trucks.html">commercial vehicles</a>.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://www.qantas.com/holidays" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Qantas Holidays"><span>Qantas Holidays</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Qantas Holidays" class="DescriptionText__intro_ERMwle7p"><p>Book your perfect holiday with a flight and accommodation package. </p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/activities.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Activities"><span>Activities</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Activities" class="DescriptionText__intro_ERMwle7p"><p>Book city tours, hop-on-hop-off buses, organised tours and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/pet-sitting.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Pet sitting"><span>Pet sitting</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Pet sitting" class="DescriptionText__intro_ERMwle7p"><p>Connect with a local pet sitter to mind your pet while you're on holiday.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/cruises.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Cruises"><span>Cruises</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Cruises" class="DescriptionText__intro_ERMwle7p"><p>Search and book from over 15,000 cruise itineraries.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/uber.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Uber"><span>Uber</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Uber" class="DescriptionText__intro_ERMwle7p"><p>Earn Qantas Points when riding with Uber to and from eligible Australian airports.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/travel-info.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly"><span>Fly</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Fly_subMenu" aria-label="Fly Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/travel-updates.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Travel updates"><span>Travel updates</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Travel updates" class="DescriptionText__intro_ERMwle7p"><p>Track updates on extreme weather or other major issues that may impact your flight.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/flight-status.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Flight status"><span>Flight status</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Flight status" class="DescriptionText__intro_ERMwle7p"><p>Find departure and arrival information and view our <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Flight status" href="/au/en/travel-info/flight-status/on-time-performance.html">on-time performance</a>.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/check-in.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Check-in"><span>Check-in</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Check-in" class="DescriptionText__intro_ERMwle7p"><p>Ways to check-in for your flight including online and on your mobile.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/manage-booking.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Manage booking"><span>Manage booking</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Manage booking" class="DescriptionText__intro_ERMwle7p"><p>Change or cancel flights, redeem a <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Manage booking" href="/au/en/manage-booking/credit-vouchers.html">Flight Credit</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Manage booking" href="/au/en/manage-booking/upgrade.html">request an upgrade</a>, check-in and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/seat-selection.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Seat selection"><span>Seat selection</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Seat selection" class="DescriptionText__intro_ERMwle7p"><p>Choose the seat that suits you before you arrive at the airport on Qantas operated flights.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/at-the-airport.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|At the airport"><span>At the airport</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|At the airport" class="DescriptionText__intro_ERMwle7p"><p>Browse our airport guides and lounge network information.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/baggage.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Baggage"><span>Baggage</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Baggage" class="DescriptionText__intro_ERMwle7p"><p>View <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Baggage" href="/au/en/travel-info/baggage.html" title="Link to baggage allowances">baggage allowances</a>, purchase <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Baggage" title="Links to additional baggage" href="/au/en/travel-info/baggage/additional-baggage.html">additional baggage</a>, learn about <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Baggage" href="/au/en/travel-info/baggage/dangerous-goods.html" title="Link to dangerous goods page">dangerous goods</a> or track lost baggage.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/at-the-airport/airport-lounges.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Airport lounges"><span>Airport lounges</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Airport lounges" class="DescriptionText__intro_ERMwle7p"><p>Start your trip in the exclusive surrounds of one of our world class airport lounges.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/travel-advice.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Travel advice"><span>Travel advice</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Travel advice" class="DescriptionText__intro_ERMwle7p"><p>Information about visas, health and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/specific-needs.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Specific needs"><span>Specific needs</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Specific needs" class="DescriptionText__intro_ERMwle7p"><p>Options for mobility and medical assistance and first-time flyers. <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Specific needs" href="/au/en/travel-info/specific-needs/mobility-assistance.html">Request wheelchair assistance</a>.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/children.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Travelling with children"><span>Travelling with children</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Travelling with children" class="DescriptionText__intro_ERMwle7p"><p>Get ready for your big adventure with our dedicated family section.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/frequent-flyer.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer"><span>Frequent Flyer</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Frequent Flyer_subMenu" aria-label="Frequent Flyer Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/frequent-flyer/earn-points.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Earn Qantas Points"><span>Earn Qantas Points</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|Earn Qantas Points" class="DescriptionText__intro_ERMwle7p"><p><a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Earn Qantas Points" href="/au/en/frequent-flyer/earn-points.html">Earning points</a> couldn’t be easier. Whether you’re booking your next holiday or <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Earn Qantas Points" href="/au/en/frequent-flyer/categories/flights.html">flying</a> for business or pleasure, you could be earning points on all sorts of things with our <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Earn Qantas Points" href="/au/en/frequent-flyer/partners.html">partners</a>.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/frequent-flyer/use-points.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points"><span>Use Qantas Points</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|Use Qantas Points" class="DescriptionText__intro_ERMwle7p"><p>With lots of ways to <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points" href="/au/en/frequent-flyer/use-points.html">use your points</a>, you'll be sure to find something you like. Use your points for <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points" href="/au/en/frequent-flyer/categories/flights.html#use-points">flights</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points" href="/au/en/frequent-flyer/use-points/classic-upgrade-rewards.html">upgrades</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points" href="/au/en/frequent-flyer/categories/hotels-travel.html">hotels</a>, or <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points" href="/au/en/book-a-trip/cars.html">car</a> hire.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/frequent-flyer/status-and-clubs.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Status and Clubs"><span>Status and Clubs</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|Status and Clubs" class="DescriptionText__intro_ERMwle7p"><p>The more you fly, the faster you'll <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Status and Clubs" href="/au/en/frequent-flyer/status-and-clubs/status.html">enjoy benefits</a> like priority boarding; or earn points to unlock <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Status and Clubs" href="/au/en/frequent-flyer/status-and-clubs/points-club.html">Points Club</a>, where you'll enjoy benefits like lounge access, or <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Status and Clubs" href="/au/en/frequent-flyer/the-qantas-club.html">The Qantas Club</a> to start your journey off right.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://www.qantas.com/au/en/my-account" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account"><span>My account</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|My account" class="DescriptionText__intro_ERMwle7p"><p>Check your <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/points-activity.html">points balance</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/points-activity/family-transfers.html">transfer points</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/profile.html">update your details</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/points-activity/claim-missing-points.html">claim missing points</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/points-activity/top-up-points.html">top-up points</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/bookings.html">manage bookings</a> and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/frequent-flyer/news.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|News"><span>News</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|News" class="DescriptionText__intro_ERMwle7p"><p>All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/frequent-flyer/member-offers.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Member offers"><span>Member offers</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|Member offers" class="DescriptionText__intro_ERMwle7p"><p>Travel and partner special offers available exclusively for our members.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/business.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Qantas for Business"><span>Qantas for Business</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Qantas for Business_subMenu" aria-label="Qantas for Business Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/business/business-rewards.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Qantas for Business|Qantas Business Rewards"><span>Qantas Business Rewards</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Qantas for Business|Qantas Business Rewards" class="DescriptionText__intro_ERMwle7p"><p>Designed for small to medium businesses. Discover how you can start earning great rewards and savings simply for running your business.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/business/corporate-government-and-business.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Qantas for Business|Corporate, Business & Government"><span>Corporate, Business & Government</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Qantas for Business|Corporate, Business & Government" class="DescriptionText__intro_ERMwle7p"><p>Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly alot.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/business/corporate-amex.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Qantas for Business|American Express® Qantas Business Cards"><span>American Express® Qantas Business Cards</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Qantas for Business|American Express® Qantas Business Cards" class="DescriptionText__intro_ERMwle7p"><p>Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="https://help.qantas.com/support/s/" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Help"><span>Help</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Help_subMenu" aria-label="Help Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/support/contact-us.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Help|Contact us"><span>Contact us</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Help|Contact us" class="DescriptionText__intro_ERMwle7p"><p>Get in touch, we're here to help. 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href=\"/content/qantas/au/en/manage-booking/upgrade.html\">request an upgrade</a>, check-in and more.</p>\r\n","id":"1.6.4","title":"Manage booking","navigation-link":"/au/en/manage-booking.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Choose the seat that suits you before you arrive at the airport on Qantas operated flights.</p>\r\n","id":"1.6.5","title":"Seat selection","navigation-link":"/au/en/travel-info/seat-selection.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Browse our airport guides and lounge network information.</p>\r\n","id":"1.6.6","title":"At the airport","navigation-link":"/au/en/qantas-experience/at-the-airport.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>View <a href=\"/content/qantas/au/en/travel-info/baggage.html\" title=\"Link to baggage allowances\">baggage allowances</a>, purchase <a title=\"Links to additional baggage\" href=\"/content/qantas/au/en/travel-info/baggage/additional-baggage.html\">additional baggage</a>, learn about <a href=\"/content/qantas/au/en/travel-info/baggage/dangerous-goods.html\" title=\"Link to dangerous goods page\">dangerous goods</a> or track lost baggage.</p>\r\n","id":"1.6.7","title":"Baggage","navigation-link":"/au/en/travel-info/baggage.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Start your trip in the exclusive surrounds of one of our world class airport lounges.</p>\r\n","id":"1.6.8","title":"Airport lounges","navigation-link":"/au/en/qantas-experience/at-the-airport/airport-lounges.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Information about visas, health and more.</p>\r\n","id":"1.6.9","title":"Travel 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children","navigation-link":"/au/en/travel-info/children.html"}],"linkType":"internalLink","promo-image":"/content/dam/imb/img/190x440/qantas-app.jpg","id":"1.5","menu-label":"Fly"},{"menu-link":"/au/en/frequent-flyer.html","level":1,"children":[{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p><a href=\"/content/qantas/au/en/frequent-flyer/earn-points.html\">Earning points</a> couldn’t be easier. Whether you’re booking your next holiday or <a href=\"/content/qantas/au/en/frequent-flyer/categories/flights.html\">flying</a> for business or pleasure, you could be earning points on all sorts of things with our <a href=\"/content/qantas/au/en/frequent-flyer/partners.html\">partners</a>.</p>\r\n","id":"1.7.1","title":"Earn Qantas Points","navigation-link":"/au/en/frequent-flyer/earn-points.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>With lots of ways to <a href=\"/content/qantas/au/en/frequent-flyer/use-points.html\">use your points</a>, you'll be sure to find something you like. Use your points for <a href=\"/content/qantas/au/en/frequent-flyer/categories/flights.html#use-points\">flights</a>, <a href=\"/content/qantas/au/en/frequent-flyer/use-points/classic-upgrade-rewards.html\">upgrades</a>, <a href=\"/content/qantas/au/en/frequent-flyer/categories/hotels-travel.html\">hotels</a>, or <a href=\"/content/qantas/au/en/book-a-trip/cars.html\">car</a> hire.</p>\r\n","id":"1.7.2","title":"Use Qantas Points","navigation-link":"/au/en/frequent-flyer/use-points.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>The more you fly, the faster you'll <a href=\"/content/qantas/au/en/frequent-flyer/status-and-clubs/status.html\">enjoy benefits</a> like priority boarding; or earn points to unlock <a href=\"/content/qantas/au/en/frequent-flyer/status-and-clubs/points-club.html\">Points Club</a>, where you'll enjoy benefits like lounge access, or <a href=\"/content/qantas/au/en/frequent-flyer/the-qantas-club.html\">The Qantas Club</a> to start your journey off right.</p>\r\n","id":"1.7.3","title":"Status and Clubs","navigation-link":"/au/en/frequent-flyer/status-and-clubs.html"},{"level":2,"textIsRich":"true","linkType":"externalLink","navigation-data-type":"description","text":"<p>Check your <a href=\"/content/qantas/au/en/frequent-flyer/my-account/points-activity.html\">points balance</a>, <a href=\"/content/qantas/au/en/frequent-flyer/my-account/points-activity/family-transfers.html\">transfer points</a>, <a href=\"/content/qantas/au/en/frequent-flyer/my-account/profile.html\">update your details</a>, <a href=\"/content/qantas/au/en/frequent-flyer/my-account/points-activity/claim-missing-points.html\">claim missing points</a>, <a href=\"/content/qantas/au/en/frequent-flyer/my-account/points-activity/top-up-points.html\">top-up points</a>, <a href=\"/content/qantas/au/en/frequent-flyer/my-account/bookings.html\">manage bookings</a> and more.</p>\r\n","id":"1.7.4","title":"My account","navigation-link":"https://www.qantas.com/au/en/my-account"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more.</p>\r\n","id":"1.7.5","title":"News","navigation-link":"/au/en/frequent-flyer/news.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Travel and partner special offers available exclusively for our members.</p>\r\n","id":"1.7.6","title":"Member offers","navigation-link":"/au/en/frequent-flyer/member-offers.html"}],"linkType":"internalLink","id":"1.6","menu-label":"Frequent Flyer"},{"menu-link":"/au/en/business.html","level":1,"children":[{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Designed for small to medium businesses. 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Call us to request a refund of your COVID-19 Flight Credit at any time on 1300 668 885 within Australia or +61 2 9123 7495 from outside Australia.</p></div></div></div></div></div></div> </div> </div> </div> </div> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-9b9f285954" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-imagetext cta-style--link text-alignment--middle alignment--left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--10 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--1"> <div id="fbc966b4-2818-4c48-8d59-4bf6c96509e4" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="IconAndText__iconAndText_bXarxHPt IconAndText__left_Gqs16WHF"><picture><img class="Image__image_UKHr-BgM IconAndText__image_x0IWgTck" src="/content/dam/qantas/icons/travel-credit-boarding-pass.svg" srcset="" alt="plane icon" loading="lazy"/></picture><div><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm IconAndText__richText_RlUNRr5Z"><p>We’ve made Flight Credits more flexible. Flight Credits requested by you (new and existing) can now be used for multiple bookings. <a href="/au/en/manage-booking/credit-vouchers.html#about">Find out more</a><span aria-hidden="true">.</span></p></div><div class="IconAndText__linksContainer_oFM-GwyM"></div></div></div><script type="application/ld+json">{"@context":"http://schema.org","@type":"ImageObject","description":"plane icon","url":"/content/dam/qantas/icons/travel-credit-boarding-pass.svg","contentUrl":"/content/dam/qantas/icons/travel-credit-boarding-pass.svg","publisher":{"@type":"Organization","name":"Qantas Airways"}}</script></div></div> <script id="fbc966b4-2818-4c48-8d59-4bf6c96509e4-props" type="application/json">{"image":{"src":"/content/dam/qantas/icons/travel-credit-boarding-pass.svg","srcSet":"","alt":"plane icon","width":0,"height":0,"lazy":true},"hasRenditions":true,"linkItems":[],"styleSys":{"text-alignment--middle":true,"alignment--left":true,"cta-style--link":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","titleType":"h3","isCampaignIdEnabled":"false","jcr:description":"<p>We’ve made Flight Credits more flexible. 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Flight Credits requested by you (new and existing) can now be used for multiple bookings. <a href=\"/content/qantas/au/en/manage-booking/credit-vouchers.html#about\">Find out more</a>.</p>","invalidImageMessage":"Please Select a Valid Image","title":null,"imageLinkURL":"","descriptionFromPage":"false","variation":"icon-text","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "fbc966b4-2818-4c48-8d59-4bf6c96509e4", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> <script src="/etc.clientlibs/aem-qantas-global/components/imagetext/v1/imagetext/clientlibs.min.ACSHASHd2e666f61d27a171dfc4b0e28dc16aae.js" type="text/javascript"></script> </div> </div> </div> </div> </div> </div> </div> <div class="layout-container responsivegrid width--full-width aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-beb4ded9db" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-anchor-link aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="4cc5f998-ea23-465a-86e9-efeba1904db6" data-render-time="1" data-render-engine="gvm"><div class="Hero__anchorLinksContainer_QNCkV5tH"><div class="Hero__anchorLinks_Kum8Eoj7 Hero__close_nyI2vKVk anchor-link--hero"><button class="Hero__navMenuHeader_WnI73Mid" aria-expanded="false" aria-label="Jump to page section"><p> Jump to...</p></button><a id="cmp-anchor-links"></a><nav class="Hero__navigationInPage_LsdcBpPA"><ul><li><a class="Hero__anchorLink_I5qt-RK-" href="#about">About your Flight Credit</a></li><li><a class="Hero__anchorLink_I5qt-RK-" href="#redeem">Redeeming your Flight Credit</a></li><li><a class="Hero__anchorLink_I5qt-RK-" href="#request">Requesting a Flight Credit</a></li><li><a class="Hero__anchorLink_I5qt-RK-" href="#conditions">Flight Credit conditions</a></li><li><a class="Hero__anchorLink_I5qt-RK-" href="#useful-links">Useful links</a></li></ul></nav></div></div></div> <script id="4cc5f998-ea23-465a-86e9-efeba1904db6-props" type="application/json">{"styleSys":{},"resourceType":"aem-qantas-global/components/anchor-link/v1/anchor-link","jumpToLabel":"Jump to...","headingAsButtonLinkOverride":"","lastHeadingAsButton":false,"anchorStyle":"hero","anchorLinksList":[{"id":"about","text":"About your Flight Credit"},{"id":"redeem","text":"Redeeming your Flight Credit"},{"id":"request","text":"Requesting a Flight Credit"},{"id":"conditions","text":"Flight Credit conditions"},{"id":"useful-links","text":"Useful links"}]}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "4cc5f998-ea23-465a-86e9-efeba1904db6", "resourceType": "aem-qantas-global/components/anchor-link/v1/anchor-link" }); </script> </div> <script src="/etc.clientlibs/aem-qantas-global/components/anchor-link/v1/anchor-link/clientlibs.min.ACSHASH5d0d7ba91412df25bb435859b330fb22.js" type="text/javascript"></script> </div> <div class="layout-container responsivegrid layout-styles--grey width--standard padding--medium text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-ae3d14ad23" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="about"></div> <div class="anchor-section__heading"> <div> <div id="181479fd-9ab2-47e9-9d13-e49f4385f166" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">About your Flight Credit</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--wide aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-eddfb19a31" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="10c641f6-3554-4722-8b9f-c1d2773e50d8" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>Different conditions will apply to your Flight Credit depending on when your original booking was made and why the Flight Credit was issued.</p> <p>The table below provides information on the different types of Flight Credits and their conditions. You should always refer to the <a title="Refer to the terms and conditions for your Flight Credit" href="/au/en/manage-booking/credit-vouchers.html#conditions">terms and conditions applicable to your Flight Credit</a><span aria-hidden="true">.</span></p></div></div></div> </div> </div> <div class="cx25-imagetext cta-style--button-red alignment--left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="d2b82a6f-6e8e-4822-8684-0470a9f75498" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="IconAndText__iconAndText_bXarxHPt IconAndText__left_Gqs16WHF"><picture><img class="Image__image_UKHr-BgM IconAndText__image_x0IWgTck" src="/content/dam/qantas/icons/travel-credits/travel-credit-search.svg" srcset="" alt="Travel Credit search" loading="lazy"/></picture><div><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE IconAndText__heading_Ck3ehjUO">Find your credit</h3><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm IconAndText__richText_RlUNRr5Z"><p>If you're not sure what type of credit you have, our <a href="https://qantas.com/findmycredit" title="Find my travel credit">search tool</a> will help you find any flight credits you may hold with Qantas or Jetstar. We'll need details about the original flight booking to complete a search. For more information about other <a href="/au/en/book-a-trip/flights/travel-credits.html" title="Travel Credits">Travel Credits</a>, or if you need help, <a href="/au/en/book-a-trip/flights/travel-credits.html" title="Travel Credits">contact our dedicated team</a><span aria-hidden="true">.</span></p></div><div class="IconAndText__linksContainer_oFM-GwyM"></div></div></div><script type="application/ld+json">{"@context":"http://schema.org","@type":"ImageObject","description":"Travel Credit search","url":"/content/dam/qantas/icons/travel-credits/travel-credit-search.svg","contentUrl":"/content/dam/qantas/icons/travel-credits/travel-credit-search.svg","publisher":{"@type":"Organization","name":"Qantas Airways"}}</script></div></div> <script id="d2b82a6f-6e8e-4822-8684-0470a9f75498-props" type="application/json">{"image":{"src":"/content/dam/qantas/icons/travel-credits/travel-credit-search.svg","srcSet":"","alt":"Travel Credit search","width":0,"height":0,"lazy":true},"hasRenditions":true,"linkItems":[],"styleSys":{"cta-style--button-red":true,"alignment--left":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","titleType":"h3","isCampaignIdEnabled":"false","jcr:description":"<p>If you're not sure what type of credit you have, our <a href=\"https://qantas.com/findmycredit\" title=\"Find my travel credit\">search tool</a> will help you find any flight credits you may hold with Qantas or Jetstar. We'll need details about the original flight booking to complete a search. For more information about other <a href=\"/content/qantas/au/en/book-a-trip/flights/travel-credits.html\" title=\"Travel Credits\">Travel Credits</a>, or if you need help, <a href=\"/content/qantas/au/en/book-a-trip/flights/travel-credits.html\" title=\"Travel Credits\">contact our dedicated team</a>.</p>\r\n","linkTarget":"_self","description":"<p>If you're not sure what type of credit you have, our <a href=\"https://qantas.com/findmycredit\" title=\"Find my travel credit\">search tool</a> will help you find any flight credits you may hold with Qantas or Jetstar. We'll need details about the original flight booking to complete a search. For more information about other <a href=\"/content/qantas/au/en/book-a-trip/flights/travel-credits.html\" title=\"Travel Credits\">Travel Credits</a>, or if you need help, <a href=\"/content/qantas/au/en/book-a-trip/flights/travel-credits.html\" title=\"Travel Credits\">contact our dedicated team</a>.</p>","invalidImageMessage":"Please Select a Valid Image","title":"Find your credit","imageLinkURL":"","descriptionFromPage":"false","variation":"icon-text","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "d2b82a6f-6e8e-4822-8684-0470a9f75498", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> </div> <div class="cx25-imagetext cta-style--button-red alignment--left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="5ba6bf56-2b9d-48cf-b8a7-781affde3cad" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="IconAndText__iconAndText_bXarxHPt IconAndText__left_Gqs16WHF"><picture><img class="Image__image_UKHr-BgM IconAndText__image_x0IWgTck" src="/content/dam/qantas/icons/travel-credit-boarding-pass.svg" srcset="" alt="Flight Credit icon" loading="lazy"/></picture><div><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE IconAndText__heading_Ck3ehjUO">Flight Credits requested by you</h3><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm IconAndText__richText_RlUNRr5Z"><p>We've made Flight Credits more flexible. Flight Credits requested by you (new and existing) can now used for multiple bookings.</p></div><div class="IconAndText__linksContainer_oFM-GwyM"></div></div></div><script type="application/ld+json">{"@context":"http://schema.org","@type":"ImageObject","description":"Flight Credit icon","url":"/content/dam/qantas/icons/travel-credit-boarding-pass.svg","contentUrl":"/content/dam/qantas/icons/travel-credit-boarding-pass.svg","publisher":{"@type":"Organization","name":"Qantas Airways"}}</script></div></div> <script id="5ba6bf56-2b9d-48cf-b8a7-781affde3cad-props" type="application/json">{"image":{"src":"/content/dam/qantas/icons/travel-credit-boarding-pass.svg","srcSet":"","alt":"Flight Credit icon","width":0,"height":0,"lazy":true},"hasRenditions":true,"linkItems":[],"styleSys":{"cta-style--button-red":true,"alignment--left":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","titleType":"h3","isCampaignIdEnabled":"false","jcr:description":"<p>We've made Flight Credits more flexible. Flight Credits requested by you (new and existing) can now used for multiple bookings.</p>\r\n","linkTarget":"_self","description":"<p>We've made Flight Credits more flexible. Flight Credits requested by you (new and existing) can now used for multiple bookings.</p>","invalidImageMessage":"Please Select a Valid Image","title":"Flight Credits requested by you","imageLinkURL":"","descriptionFromPage":"false","variation":"icon-text","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "5ba6bf56-2b9d-48cf-b8a7-781affde3cad", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> </div> <div class="cx25-tabs cmp-tabs--new aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div id="tabs-d2bd5ff19e" class="cmp-tabs cmp-tabs--new" data-cmp-is="tabs" data-placeholder-text="false"> <ul role="tablist" class="cmp-tabs__tablist left" aria-multiselectable="false"> <li class="cmp-tabs-list-item" role="presentation"> <a role="tab" id="requested-by-you" class="cmp-tabs__tab cmp-tabs__tab--active" aria-controls="requested-by-you-tabpanel" tabindex="0" data-cmp-hook-tabs="tab"> <span class="sprite-accessibility"></span> Flight Credits requested by you </a> </li> <li class="cmp-tabs-list-item" role="presentation"> <a role="tab" id="bookings-cancelled-by-qantas" class="cmp-tabs__tab" aria-controls="bookings-cancelled-by-qantas-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab"> <span class="sprite-accessibility"></span> Flight Credits issued for bookings cancelled by Qantas </a> </li> </ul> <div class="mobile-tablist-dropdown hide" aria-multiselectable="false"> <div class="select-selected select-selected-label" role="label"> <span></span> <i></i> </div> <div role="tablist" class="mobile-tablist"> <div class="tablist-item" role="presentation"> <a role="option" aria-controls="requested-by-you-tabpanel" aria-selected="false" id="requested-by-you-mobile" class="tablist-button"><span class="sprite-accessibility"></span>Flight Credits requested by you</a> </div> <div class="tablist-item" role="presentation"> <a role="option" aria-controls="bookings-cancelled-by-qantas-tabpanel" aria-selected="false" id="bookings-cancelled-by-qantas-mobile" class="tablist-button"><span class="sprite-accessibility"></span>Flight Credits issued for bookings cancelled by Qantas</a> </div> </div> </div> <div id="requested-by-you-tabpanel" role="tabpanel" aria-labelledby="requested-by-you" tabindex="0" class="cmp-tabs__tabpanel cmp-tabs__tabpanel--active" data-cmp-hook-tabs="tabpanel"><div class="layout-container responsivegrid width--wide padding--medium"> <div id="layout-container-abc2d0495a" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="2dd08cc3-7343-40b0-90d0-49470c8741e3" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>When you cancel a booking, either online through <a title="links to manage booking" href="/au/en/manage-booking.html">Manage booking</a> or by contacting your local Qantas office, you may be offered a Qantas Flight Credit.</p></div></div></div> </div> </div> <div class="cx25-table aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="1f223b22-fb3d-4796-9b75-b5490d11053c" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="TableWrapper-module__tableWrapper___2IVlA"><div class="Table__tableContainer_n6ZVVgXO"><div class="Table__tableWrapper_Z3vs3WD9 Table__freezeLeftColumn_0lQDYEVH"><table width="100%" cellspacing="0" cellpadding="1" border="1"> <tbody> <tr> <th valign="top" scope="row" style="text-align: left;"> </th> <th valign="top" scope="row" style="text-align: left;">Flight Credits issued for bookings made from 1 October 2021<a class="disclaimer-link" id="credit" href="#credit-disclaimer" aria-labelledby="credit-disclaimer"><span aria-hidden="true">*</span></a></th> </tr> <tr> <td>Can Flight Credits be used for multiple bookings?</td> <td><span class="tick"><span class="show-for-sr">Yes</span></span> - Flight Credits requested by you can now be used for multiple bookings provided there is credit remaining and it’s still valid.</td> </tr> <tr> <td valign="top" style="text-align: left;">When using my Flight Credit, can I book a fare lower than my original fare?</td> <td valign="top" style="text-align: left;"><span class="tick"><span class="show-for-sr">Yes</span></span> - You can now use Flight Credits requested by you for multiple bookings. You’ll receive a new Flight Credit with any remaining value. </td> </tr> <tr> <td valign="top" style="text-align: left;">When will my Flight Credit expire?</td> <td valign="top" style="text-align: left;">You must book and travel within 12 months of your original booking date. If you don’t use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare rules permitted a refund, and your refund request was submitted prior to the expiry date.</td> </tr> <tr> <td valign="top" style="text-align: left;">If my Flight Credit includes other people, can we travel separately?</td> <td valign="top" style="text-align: left;"><span class="tick"><span class="show-for-sr">Yes</span></span>  - contact your local <a title="information on how to contact us" href="/au/en/support/contact-us.html">Qantas office</a> if all passengers no longer wish to travel together.</td> </tr> <tr> <td valign="top" style="text-align: left;">Can my new flights depart from a different country than my original booking?</td> <td valign="top" style="text-align: left;"><span class="tick"><span class="show-for-sr">Yes</span></span>  - Contact your local <a title="information on how to contact us" href="/au/en/support/contact-us.html">Qantas office</a> to make the booking.</td> </tr> <tr> <td valign="top" style="text-align: left;">Can I use my Flight Credit for Multi-city and Jetstar bookings?</td> <td valign="top" style="text-align: left;"><span class="tick"><span class="show-for-sr">Yes</span></span> - contact your local <a title="information on how to contact us" href="/au/en/support/contact-us.html">Qantas office</a> to make the booking. </td> </tr> <tr> <td valign="top" style="text-align: left;">Can I use my Flight Credit for Round the world or Points Plus Pay bookings?</td> <td valign="top" style="text-align: left;"><span class="cross"><span class="show-for-sr">No</span></span> </td> </tr> <tr> <td valign="top" style="text-align: left;">Can I transfer my Flight Credit to someone else?</td> <td valign="top" style="text-align: left;"><span class="cross"><span class="show-for-sr">No</span></span> </td> </tr> <tr> <td valign="top" style="text-align: left;">Which cancellation conditions apply to bookings made with my Flight Credit?</td> <td valign="top" style="text-align: left;">The cancellation conditions of the original booking will apply for bookings made with your Flight Credit; refer to the <a title="fare type info" href="/au/en/book-a-trip/flights/fare-types.html">fare rules</a> of your original booking. If your original fare rules permitted a refund, you’ll need to request a refund before using your Flight Credit and before the expiry date.</td> </tr> <tr> <td valign="top" style="text-align: left;">Which fare rules apply for bookings made with my Flight Credit?</td> <td valign="top" style="text-align: left;">Once you commence using your Flight Credit, the fare rules from your original booking no longer apply, except the cancellation conditions (see above).</td> </tr> </tbody> </table></div></div><caption class="Table__caption_WxwB-Skh Table__hideCaption_L0yyOaOR">Summary of conditions</caption></div></div></div> <script id="1f223b22-fb3d-4796-9b75-b5490d11053c-props" type="application/json">{"styleSys":{},"resourceType":"aem-qantas-global/components/table/v1/table","freezeLeftColumn":"true","ticks":"Yes, included","caption":"Summary of conditions","freezeTopRow":"false","tableData":"<table width=\"100%\" cellspacing=\"0\" cellpadding=\"1\" border=\"1\"> \n <tbody> \n <tr> \n <th valign=\"top\" scope=\"row\" style=\"text-align: left;\"> </th> \n <th valign=\"top\" scope=\"row\" style=\"text-align: left;\">Flight Credits issued for bookings made from 1 October 2021<a class=\"disclaimer-link\" id=\"credit\" href=\"#credit-disclaimer\" aria-labelledby=\"credit-disclaimer\"><span aria-hidden=\"true\">*</span></a></th> \n </tr> \n <tr> \n <td>Can Flight Credits be used for multiple bookings?</td> \n <td><span class=\"tick\"><span class=\"show-for-sr\">Yes</span></span> - Flight Credits requested by you can now be used for multiple bookings provided there is credit remaining and it’s still valid.</td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">When using my Flight Credit, can I book a fare lower than my original fare?</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"tick\"><span class=\"show-for-sr\">Yes</span></span> - You can now use Flight Credits requested by you for multiple bookings. You’ll receive a new Flight Credit with any remaining value. </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">When will my Flight Credit expire?</td> \n <td valign=\"top\" style=\"text-align: left;\">You must book and travel within 12 months of your original booking date. If you don’t use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare rules permitted a refund, and your refund request was submitted prior to the expiry date.</td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">If my Flight Credit includes other people, can we travel separately?</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"tick\"><span class=\"show-for-sr\">Yes</span></span>  - contact your local <a title=\"information on how to contact us\" href=\"/content/qantas/au/en/support/contact-us.html\">Qantas office</a> if all passengers no longer wish to travel together.</td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Can my new flights depart from a different country than my original booking?</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"tick\"><span class=\"show-for-sr\">Yes</span></span>  - Contact your local <a title=\"information on how to contact us\" href=\"/content/qantas/au/en/support/contact-us.html\">Qantas office</a> to make the booking.</td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Can I use my Flight Credit for Multi-city and Jetstar bookings?</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"tick\"><span class=\"show-for-sr\">Yes</span></span> - contact your local <a title=\"information on how to contact us\" href=\"/content/qantas/au/en/support/contact-us.html\">Qantas office</a> to make the booking. </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Can I use my Flight Credit for Round the world or Points Plus Pay bookings?</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"cross\"><span class=\"show-for-sr\">No</span></span> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Can I transfer my Flight Credit to someone else?</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"cross\"><span class=\"show-for-sr\">No</span></span> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Which cancellation conditions apply to bookings made with my Flight Credit?</td> \n <td valign=\"top\" style=\"text-align: left;\">The cancellation conditions of the original booking will apply for bookings made with your Flight Credit; refer to the <a title=\"fare type info\" href=\"/content/qantas/au/en/book-a-trip/flights/fare-types.html\">fare rules</a> of your original booking. If your original fare rules permitted a refund, you’ll need to request a refund before using your Flight Credit and before the expiry date.</td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Which fare rules apply for bookings made with my Flight Credit?</td> \n <td valign=\"top\" style=\"text-align: left;\">Once you commence using your Flight Credit, the fare rules from your original booking no longer apply, except the cancellation conditions (see above).</td> \n </tr> \n </tbody> \n</table>","showCaption":"false","crosses":"No, not included"}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "1f223b22-fb3d-4796-9b75-b5490d11053c", "resourceType": "aem-qantas-global/components/table/v1/table" }); </script> <script src="/etc.clientlibs/aem-qantas-global/components/table/v1/table/clientlibs.min.ACSHASH178c703093f26be76a91ca8a60b10d87.js" type="text/javascript"></script> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="11f94091-f00b-4291-8f68-c296d6f63f63" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p class="disclaimer-text" id="credit-disclaimer" tabindex="-1"><span class="show-for-sr">Disclaimer: </span>* For the conditions that apply to Flight Credits for bookings made on or before 30 September 2021, refer to <a href="/au/en/manage-booking/credit-vouchers.html#conditions">Flight Credit Conditions.</a></p></div></div></div> </div> </div> <div class="cx25-imagetext cta-style--button-red alignment--left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="f5d33591-ba53-4784-bfe2-47e60eec74c9" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="IconAndText__iconAndText_bXarxHPt IconAndText__left_Gqs16WHF"><picture><img class="Image__image_UKHr-BgM IconAndText__image_x0IWgTck" src="/content/dam/qantas/icons/icon-frequent-flyer/icon-dollar.svg" srcset="" alt="Dollar sign icon" loading="lazy"/></picture><div><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE IconAndText__heading_Ck3ehjUO">Are there any fees?</h3><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm IconAndText__richText_RlUNRr5Z"><p>There are no fees associated with obtaining your Flight Credit. However, any fees that applied to your original booking will apply at time of redeeming your Flight Credit, unless they have been waived. For example, if you purchased a Red e-Deal or sale fare, the change fee will be charged when you first redeem your Flight Credit. Make sure you check the <a href="/au/en/book-a-trip/flights/fare-types.html">fare rules</a> of your original booking to find out what fees will apply when you redeem your Flight Credit. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the <a title="view change booking fees" href="/au/en/book-a-trip/flights/schedule-of-fees.html#change-booking-fees" target="_self">change booking fee</a> usually charged for assisted bookings will be waived.</p></div><div class="IconAndText__linksContainer_oFM-GwyM"></div></div></div><script type="application/ld+json">{"@context":"http://schema.org","@type":"ImageObject","description":"Dollar sign icon","url":"/content/dam/qantas/icons/icon-frequent-flyer/icon-dollar.svg","contentUrl":"/content/dam/qantas/icons/icon-frequent-flyer/icon-dollar.svg","publisher":{"@type":"Organization","name":"Qantas Airways"}}</script></div></div> <script id="f5d33591-ba53-4784-bfe2-47e60eec74c9-props" type="application/json">{"image":{"src":"/content/dam/qantas/icons/icon-frequent-flyer/icon-dollar.svg","srcSet":"","alt":"Dollar sign icon","width":0,"height":0,"lazy":true},"hasRenditions":true,"linkItems":[],"styleSys":{"cta-style--button-red":true,"alignment--left":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","titleType":"h3","isCampaignIdEnabled":"false","jcr:description":"<p>There are no fees associated with obtaining your Flight Credit. However, any fees that applied to your original booking will apply at time of redeeming your Flight Credit, unless they have been waived. For example, if you purchased a Red e-Deal or sale fare, the change fee will be charged when you first redeem your Flight Credit. Make sure you check the <a href=\"/content/qantas/au/en/book-a-trip/flights/fare-types.html\">fare rules</a> of your original booking to find out what fees will apply when you redeem your Flight Credit. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the <a title=\"view change booking fees\" href=\"/content/qantas/au/en/book-a-trip/flights/schedule-of-fees.html#change-booking-fees\" target=\"_self\">change booking fee</a> usually charged for assisted bookings will be waived.</p>\r\n","linkTarget":"_self","description":"<p>There are no fees associated with obtaining your Flight Credit. However, any fees that applied to your original booking will apply at time of redeeming your Flight Credit, unless they have been waived. For example, if you purchased a Red e-Deal or sale fare, the change fee will be charged when you first redeem your Flight Credit. Make sure you check the <a href=\"/content/qantas/au/en/book-a-trip/flights/fare-types.html\">fare rules</a> of your original booking to find out what fees will apply when you redeem your Flight Credit. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the <a title=\"view change booking fees\" href=\"/content/qantas/au/en/book-a-trip/flights/schedule-of-fees.html#change-booking-fees\" target=\"_self\">change booking fee</a> usually charged for assisted bookings will be waived.</p>","invalidImageMessage":"Please Select a Valid Image","title":"Are there any fees?","imageLinkURL":"","descriptionFromPage":"false","variation":"icon-text","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "f5d33591-ba53-4784-bfe2-47e60eec74c9", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> </div> </div> </div> </div> </div> <div id="bookings-cancelled-by-qantas-tabpanel" role="tabpanel" aria-labelledby="bookings-cancelled-by-qantas" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="layout-container responsivegrid width--wide padding--none"> <div id="layout-container-bb34a3ac1a" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-table aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="a922097b-cb2a-4a90-8b35-9aa864cd3fad" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="TableWrapper-module__tableWrapper___2IVlA"><div class="Table__tableContainer_n6ZVVgXO"><div class="Table__tableWrapper_Z3vs3WD9"><table width="100%" cellspacing="0" cellpadding="1" border="1"> <tbody> <tr> <td valign="top" style="text-align: left;">Can Flight Credits be used for multiple bookings?</td> <td valign="top" style="text-align: left;"><span class="tick"><span class="show-for-sr">Yes</span></span> - provided there is credit remaining and it's still valid.<br /> </td> </tr> <tr> <td valign="top" style="text-align: left;">When using my Flight Credit, can I book a fare lower than my original fare?</td> <td valign="top" style="text-align: left;"><span class="tick"><span class="show-for-sr">Yes</span></span>  <br /> </td> </tr> <tr> <td valign="top" style="text-align: left;">When will my Flight Credit expire?</td> <td valign="top" style="text-align: left;"><p>Flight Credits issued on or before 31 July 2022: </p> <p>These Flight Credits are no longer valid for rebooking. If your booking was made on or before 30 September 2021, you can request a refund at any time.</p> <p>Flight Credits issued from 1 August 2022: </p> <p>You must book and travel within 12 months of your original booking date. </p> <p>If you prefer a refund instead, you must request it before you start using your Flight Credit and before the expiry date.</p> </td> </tr> <tr> <td valign="top" style="text-align: left;">If my Flight Credit includes other people, can we travel separately?</td> <td valign="top" style="text-align: left;"><span class="tick"><span class="show-for-sr">Yes</span></span> - contact your local <a title="information on how to contact us" href="/au/en/support/contact-us.html" target="_self">Qantas office</a> to make the booking.</td> </tr> <tr> <td valign="top" style="text-align: left;">Can my new flight depart from a different country than my original booking?</td> <td valign="top" style="text-align: left;"><span class="tick"><span class="show-for-sr">Yes</span></span> - contact your local <a title="information on how to contact us" href="/au/en/support/contact-us.html">Qantas office</a> to make the booking. <br /> </td> </tr> <tr> <td valign="top" style="text-align: left;">Can I use my Flight Credit for Multi-city and Jetstar bookings</td> <td valign="top" style="text-align: left;"><span class="tick"><span class="show-for-sr">Yes</span></span> - contact your local <a title="information on how to contact us" href="/au/en/support/contact-us.html">Qantas office</a> to make the booking. </td> </tr> <tr> <td valign="top" style="text-align: left;">Can I use my Flight Credit for Round the world or Points Plus Pay bookings?</td> <td valign="top" style="text-align: left;"><span class="cross"><span class="show-for-sr">No</span></span>  <br /> </td> </tr> <tr> <td valign="top" style="text-align: left;"><p>Can I transfer my Flight Credit to someone else?</p> </td> <td valign="top" style="text-align: left;"><span class="cross"><span class="show-for-sr">No</span></span> </td> </tr> <tr> <td valign="top" style="text-align: left;">Which cancellation conditions apply to bookings made with my Flight Credit?</td> <td valign="top" style="text-align: left;">The most restrictive cancellation conditions will apply for bookings made with your Flight Credit; refer to the <a title="fare type info" href="/au/en/book-a-trip/flights/fare-types.html">fare conditions</a> of your original booking and new booking.</td> </tr> <tr> <td valign="top" style="text-align: left;">Which fare conditions apply for bookings made with my Flight Credit?</td> <td valign="top" style="text-align: left;">Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions (see above).</td> </tr> </tbody> </table></div></div><caption class="Table__caption_WxwB-Skh Table__hideCaption_L0yyOaOR">Summary of conditions</caption></div></div></div> <script id="a922097b-cb2a-4a90-8b35-9aa864cd3fad-props" type="application/json">{"styleSys":{},"resourceType":"aem-qantas-global/components/table/v1/table","freezeLeftColumn":"false","caption":"Summary of conditions","freezeTopRow":"false","tableData":"<table width=\"100%\" cellspacing=\"0\" cellpadding=\"1\" border=\"1\"> \n <tbody> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Can Flight Credits be used for multiple bookings?</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"tick\"><span class=\"show-for-sr\">Yes</span></span> - provided there is credit remaining and it's still valid.<br /> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">When using my Flight Credit, can I book a fare lower than my original fare?</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"tick\"><span class=\"show-for-sr\">Yes</span></span>  <br /> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">When will my Flight Credit expire?</td> \n <td valign=\"top\" style=\"text-align: left;\"><p>Flight Credits issued on or before 31 July 2022: </p> <p>These Flight Credits are no longer valid for rebooking. If your booking was made on or before 30 September 2021, you can request a refund at any time.</p> <p>Flight Credits issued from 1 August 2022: </p> <p>You must book and travel within 12 months of your original booking date. </p> <p>If you prefer a refund instead, you must request it before you start using your Flight Credit and before the expiry date.</p> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">If my Flight Credit includes other people, can we travel separately?</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"tick\"><span class=\"show-for-sr\">Yes</span></span> - contact your local <a title=\"information on how to contact us\" href=\"/content/qantas/au/en/support/contact-us.html\" target=\"_self\">Qantas office</a> to make the booking.</td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Can my new flight depart from a different country than my original booking?</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"tick\"><span class=\"show-for-sr\">Yes</span></span> - contact your local <a title=\"information on how to contact us\" href=\"/content/qantas/au/en/support/contact-us.html\">Qantas office</a> to make the booking. <br /> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Can I use my Flight Credit for Multi-city and Jetstar bookings</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"tick\"><span class=\"show-for-sr\">Yes</span></span> - contact your local <a title=\"information on how to contact us\" href=\"/content/qantas/au/en/support/contact-us.html\">Qantas office</a> to make the booking. </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Can I use my Flight Credit for Round the world or Points Plus Pay bookings?</td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"cross\"><span class=\"show-for-sr\">No</span></span>  <br /> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\"><p>Can I transfer my Flight Credit to someone else?</p> </td> \n <td valign=\"top\" style=\"text-align: left;\"><span class=\"cross\"><span class=\"show-for-sr\">No</span></span> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Which cancellation conditions apply to bookings made with my Flight Credit?</td> \n <td valign=\"top\" style=\"text-align: left;\">The most restrictive cancellation conditions will apply for bookings made with your Flight Credit; refer to the <a title=\"fare type info\" href=\"/content/qantas/au/en/book-a-trip/flights/fare-types.html\">fare conditions</a> of your original booking and new booking.</td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">Which fare conditions apply for bookings made with my Flight Credit?</td> \n <td valign=\"top\" style=\"text-align: left;\">Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions (see above).</td> \n </tr> \n </tbody> \n</table>","showCaption":"false"}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "a922097b-cb2a-4a90-8b35-9aa864cd3fad", "resourceType": "aem-qantas-global/components/table/v1/table" }); </script> </div> <div class="cx25-imagetext cta-style--button-red alignment--left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="d118ecc9-9463-40ee-bf14-cb38b5b38782" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="IconAndText__iconAndText_bXarxHPt IconAndText__left_Gqs16WHF"><picture><img class="Image__image_UKHr-BgM IconAndText__image_x0IWgTck" src="/content/dam/qantas/icons/icon-frequent-flyer/icon-dollar.svg" srcset="" alt="Dollar sign icon" loading="lazy"/></picture><div><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE IconAndText__heading_Ck3ehjUO">Are there any fees? </h3><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm IconAndText__richText_RlUNRr5Z"><p>No change fees will be charged if you have received a Flight Credit because Qantas cancelled your flight. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the <a title="view change booking fees" href="/au/en/book-a-trip/flights/schedule-of-fees.html#change-booking-fees" target="_self">change booking fee</a> usually charged for assisted bookings will be waived.</p></div><div class="IconAndText__linksContainer_oFM-GwyM"></div></div></div><script type="application/ld+json">{"@context":"http://schema.org","@type":"ImageObject","description":"Dollar sign icon","url":"/content/dam/qantas/icons/icon-frequent-flyer/icon-dollar.svg","contentUrl":"/content/dam/qantas/icons/icon-frequent-flyer/icon-dollar.svg","publisher":{"@type":"Organization","name":"Qantas Airways"}}</script></div></div> <script id="d118ecc9-9463-40ee-bf14-cb38b5b38782-props" type="application/json">{"image":{"src":"/content/dam/qantas/icons/icon-frequent-flyer/icon-dollar.svg","srcSet":"","alt":"Dollar sign icon","width":0,"height":0,"lazy":true},"hasRenditions":true,"linkItems":[],"styleSys":{"cta-style--button-red":true,"alignment--left":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","titleType":"h3","jcr:description":"<p>No change fees will be charged if you have received a Flight Credit because Qantas cancelled your flight. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the <a title=\"view change booking fees\" href=\"/content/qantas/au/en/book-a-trip/flights/schedule-of-fees.html#change-booking-fees\" target=\"_self\">change booking fee</a> usually charged for assisted bookings will be waived.</p>\n","linkTarget":"false","description":"<p>No change fees will be charged if you have received a Flight Credit because Qantas cancelled your flight. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the <a title=\"view change booking fees\" href=\"/content/qantas/au/en/book-a-trip/flights/schedule-of-fees.html#change-booking-fees\" target=\"_self\">change booking fee</a> usually charged for assisted bookings will be waived.</p>","invalidImageMessage":"Please Select a Valid Image","title":"Are there any fees?\r\n","imageLinkURL":"","descriptionFromPage":"false","variation":"icon-text","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "d118ecc9-9463-40ee-bf14-cb38b5b38782", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> </div> </div> </div> </div> </div> <script src="/etc.clientlibs/aem-qantas-global/components/tabs/v1/tabs/clientlibs/new.min.ACSHASHece3c27abd77f4345b33cf1822d5eb0e.js" type="text/javascript"></script> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard padding--medium text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-9db7f2d614" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="redeem"></div> <div class="anchor-section__heading"> <div> <div id="c39d5123-6e95-41d2-8aba-d7903b045a3d" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Redeeming your Flight Credit</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-cb229653cf" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="ca029bbf-f18f-4c28-87f1-bbd73b917175" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>Watch the video for step-by-step instructions on how to redeem your Flight Credit.</p></div></div></div> </div> </div> </div> </div> </div> <div class="cx25-video aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="a6bd42f1-ba68-416d-a17c-b38f196aa8b0" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="Video__video_YxS7rekH Video__responsive_yoxFormb"><iframe class="Video__videoIframe_5qifQJg3" src="https://www.youtube.com/embed/0Yy6IzyLMzg" title="How to redeem a Qantas Flight Credit on qantas.com" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen=""></iframe></div><script type="application/ld+json">{"@context":"https://schema.org","@type":"VideoObject","name":"How to redeem a Qantas Flight Credit on qantas.com","description":"A Flight Credit may be issued when the value of your booking can be retained for future use.","thumbnailUrl":"https://img.youtube.com/vi/0Yy6IzyLMzg/mqdefault.jpg","embedUrl":"https://www.youtube.com/embed/0Yy6IzyLMzg","interactionStatistic":{"@type":"InteractionCounter","interactionType":{"@type":"WatchAction"}}}</script></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="6cdaa1e5-b049-493a-b6ff-b12195e33c58" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">How to redeem a Qantas Flight Credit on qantas.com </h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="dde0dc83-5a22-4856-a81f-b82efae6816e" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>When you're ready to redeem your Flight Credit, enter the credit reference and your last name below. Once your Flight Credit information is displayed, click on the Find Flights button to book your flights. </p> <p>Only fares you can book with your Flight Credit will be shown when redeeming it.  </p> <p>Your Flight Credit reference is six characters and is a mix of letters and numbers. In most cases, this reference is the same as your original booking reference. </p></div></div></div> </div> </div> <div class="cx25-imagetext cta-style--button-red alignment--left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="e446aeeb-8840-4736-a167-bff2c28c967e" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="IconAndText__iconAndText_bXarxHPt IconAndText__left_Gqs16WHF"><picture><img class="Image__image_UKHr-BgM IconAndText__image_x0IWgTck" src="/content/dam/qantas/icons/my-account-flight-credit-icon.svg" srcset="" alt="Flight Credit icon" loading="lazy"/></picture><div><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE IconAndText__heading_Ck3ehjUO">Using multiple Flight Credits for one booking</h3><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm IconAndText__richText_RlUNRr5Z"><p>If you’d like to use more than one Flight Credit for your booking, contact your local <a title="contact us " href="/au/en/support/contact-us.html">Qantas office</a> for assistance.</p></div><div class="IconAndText__linksContainer_oFM-GwyM"></div></div></div><script type="application/ld+json">{"@context":"http://schema.org","@type":"ImageObject","description":"Flight Credit icon","url":"/content/dam/qantas/icons/my-account-flight-credit-icon.svg","contentUrl":"/content/dam/qantas/icons/my-account-flight-credit-icon.svg","publisher":{"@type":"Organization","name":"Qantas Airways"}}</script></div></div> <script id="e446aeeb-8840-4736-a167-bff2c28c967e-props" type="application/json">{"image":{"src":"/content/dam/qantas/icons/my-account-flight-credit-icon.svg","srcSet":"","alt":"Flight Credit icon","width":0,"height":0,"lazy":true},"hasRenditions":true,"linkItems":[],"styleSys":{"cta-style--button-red":true,"alignment--left":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","titleType":"h3","isCampaignIdEnabled":"false","jcr:description":"<p>If you’d like to use more than one Flight Credit for your booking, contact your local <a title=\"contact us \" href=\"/content/qantas/au/en/support/contact-us.html\">Qantas office</a> for assistance.</p>\r\n","linkTarget":"_self","description":"<p>If you’d like to use more than one Flight Credit for your booking, contact your local <a title=\"contact us \" href=\"/content/qantas/au/en/support/contact-us.html\">Qantas office</a> for assistance.</p>","invalidImageMessage":"Please Select a Valid Image","title":"Using multiple Flight Credits for one booking","imageLinkURL":"","descriptionFromPage":"false","variation":"icon-text","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "e446aeeb-8840-4736-a167-bff2c28c967e", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> </div> <div class="manage-booking base-client-side-widget parbase aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12"> <div data-widget-type="manageBooking" id="manageBooking-999624159" class="clearfix"> <script type="qantas/widget"> {"variant":"flights","pageFromUrl":"/bookingError/v1/redirect/au/en/manage-booking.html","layoutstyle":"singlerow","contactUrl":"https://www.qantas.com/au/en/support/contact-us.html","intCam":"","environment":"production","languageCode":"en-AU","countryCode":"AU"} </script> <div class="loading loadingPlaceholder"> <div class="loader" aria-valuetext="loading" aria-role="progressbar"> <span class="show-for-sr"></span> <div class="sk-three-bounce loader__icon"> <div class="sk-child sk-bounce1"></div> <div class="sk-child sk-bounce2"></div> <div class="sk-child sk-bounce3"></div> </div> </div> </div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="381afaf6-af2e-4d83-a5cf-14a6d5845e0a" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p><br />  </p></div></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="4a67b424-bbea-40bf-8c86-1587f3dadbc2" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>You may also redeem your Flight Credit by:</p> <ul> <li>selecting the ‘<a title="link to use flight credit tab" href="/au/en.html#flight-credit">Use Flight Credit</a>’ or ‘<a title="link to manage booking tab" href="/au/en.html#manage-booking">Manage booking</a>’ tab on the homepage,</li> <li>going to the <a title="link to manage booking page" href="/au/en/manage-booking.html">Manage Booking</a> page,</li> <li>if you're a Qantas Frequent Flyer, <a title="link to log in to your frequent flyer account" href="/au/en/frequent-flyer/my-account.html">logging in to your account</a> and then selecting your Flight Credit from the bookings list, or</li> <li>if you’re a Qantas Business Rewards member, <a title="link to Qantas Business Rewards" href="/au/en/business/business-rewards.html">logging in to your account</a> and clicking on the option to display your credits.</li> </ul> <p>It’s not possible to use a Flight Credit to pay, or partially pay, for a new booking created outside of the above options, such as via the flight search page or the Qantas app.  </p></div></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="3467bb20-5eb8-4fbc-8fbf-9e190a242150" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>You may not be able to retrieve or use your Flight Credit online if:<br /> </p> <ul> <li>Your Flight Credit is no longer valid for rebooking.</li> <li>It no longer exists because you have been issued with an alternative (eg <a href="/au/en/book-a-trip/flights/payment-options/qantaspass.html" title="Information on Qantas Pass">Qantas Pass</a>), you had commenced travel on your original booking and your ticket is partially flown, or if you did not show up for your original booking. If you haven't received a Flight Credit confirmation email, you'll need to <a href="/au/en/support/contact-us.html" title="Find Qantas contact information">contact us</a> to use your Flight Credit. When calling, have your original booking reference handy.</li> <li>Your Flight Credit has been partially used, and a new Flight Credit was issued for the remaining balance. Refer to your new Flight Credit confirmation email for the new reference number.</li> <li>You're trying to view your Flight Credit on the Qantas app. You'll need to access it either on your desktop or mobile device.</li> </ul></div></div></div> </div> </div> <div class="cx25-imagetext cta-style--button-red alignment--left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="49c809df-e1c7-419a-bf86-b3fb987c1db2" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="IconAndText__iconAndText_bXarxHPt IconAndText__left_Gqs16WHF"><picture><img class="Image__image_UKHr-BgM IconAndText__image_x0IWgTck" src="/content/dam/qantas/icons/icon-frequent-flyer/icon-status-credits.svg" srcset="" alt="Frequent Flyer icon" loading="lazy"/></picture><div><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm IconAndText__richText_RlUNRr5Z"><p>If your Flight Credit isn't displayed in your Frequent Flyer or Qantas Business Rewards bookings or credit list, and the credit hasn't been converted to a <a href="/au/en/book-a-trip/flights/payment-options/qantaspass.html" title="Information on Qantas Pass">Qantas Pass</a>, you can retrieve your credit by entering your Flight Credit reference and last name above. Ensure you add your Frequent Flyer or Qantas Business Rewards details into any new bookings you make using your credit value.</p></div><div class="IconAndText__linksContainer_oFM-GwyM"></div></div></div><script type="application/ld+json">{"@context":"http://schema.org","@type":"ImageObject","description":"Frequent Flyer icon","url":"/content/dam/qantas/icons/icon-frequent-flyer/icon-status-credits.svg","contentUrl":"/content/dam/qantas/icons/icon-frequent-flyer/icon-status-credits.svg","publisher":{"@type":"Organization","name":"Qantas Airways"}}</script></div></div> <script id="49c809df-e1c7-419a-bf86-b3fb987c1db2-props" type="application/json">{"image":{"src":"/content/dam/qantas/icons/icon-frequent-flyer/icon-status-credits.svg","srcSet":"","alt":"Frequent Flyer icon","width":0,"height":0,"lazy":true},"hasRenditions":true,"linkItems":[],"styleSys":{"cta-style--button-red":true,"alignment--left":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","jcr:description":"<p>If your Flight Credit isn't displayed in your Frequent Flyer or Qantas Business Rewards bookings or credit list, and the credit hasn't been converted to a <a href=\"/content/qantas/au/en/book-a-trip/flights/payment-options/qantaspass.html\" title=\"Information on Qantas Pass\">Qantas Pass</a>, you can retrieve your credit by entering your Flight Credit reference and last name above. Ensure you add your Frequent Flyer or Qantas Business Rewards details into any new bookings you make using your credit value.</p>\n","linkTarget":"false","description":"<p>If your Flight Credit isn't displayed in your Frequent Flyer or Qantas Business Rewards bookings or credit list, and the credit hasn't been converted to a <a href=\"/content/qantas/au/en/book-a-trip/flights/payment-options/qantaspass.html\" title=\"Information on Qantas Pass\">Qantas Pass</a>, you can retrieve your credit by entering your Flight Credit reference and last name above. Ensure you add your Frequent Flyer or Qantas Business Rewards details into any new bookings you make using your credit value.</p>","invalidImageMessage":"Please Select a Valid Image","title":null,"imageLinkURL":"","descriptionFromPage":"false","variation":"icon-text","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "49c809df-e1c7-419a-bf86-b3fb987c1db2", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid layout-styles--grey width--standard padding--medium text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-a667cd76fb" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="request"></div> <div class="anchor-section__heading"> <div> <div id="7aac8c24-ea21-4f50-8468-8f6c020bfcc9" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Requesting a Flight Credit</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="60f99f35-a632-4cad-b69e-ed553f024ebb" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>When cancelling your booking online, you may be presented with the option to request a Flight Credit.</p> <p>For information on cancelling your flight and requesting a Flight Credit, visit <a title="information on cancelling your flight" href="/au/en/manage-booking/cancel-flights.html" target="_self">Cancel Flights</a><span aria-hidden="true">.</span><br /> </p></div></div></div> </div> </div> <div class="cx25-imagetext cta-style--button-red alignment--left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="bd9235e6-74d5-47d9-9236-6ab14773874c" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="IconAndText__iconAndText_bXarxHPt IconAndText__left_Gqs16WHF"><picture><img class="Image__image_UKHr-BgM IconAndText__image_x0IWgTck" src="/content/dam/qdp/icons/ancillary-services.png" srcset="" alt="lightbulb icon" width="112" height="112" loading="lazy"/></picture><div><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE IconAndText__heading_Ck3ehjUO">Ancillary products </h3><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm IconAndText__richText_RlUNRr5Z"><p>Any amounts paid for <a title="seat selection conditions" href="/au/en/travel-info/seat-selection/seat-selection-conditions.html">pre-selected seat requests</a>, <a title="additional baggage terms and conditions" href="/au/en/travel-info/baggage/additional-baggage/additional-baggage-terms-and-conditions.html">pre-purchased additional baggage</a> or to <a title="carbon offset terms and conditions" href="/au/en/book-a-trip/flights/carbon-offset-terms-conditions.html">offset flight carbon emissions</a> won't be included in your Flight Credit as these conditions are independent of fare cancellation conditions. To see if you can apply for a refund, refer to the applicable terms and conditions for more information.</p> <p>If your booking includes a car or hotel reservation, or travel insurance purchased when booked with your flight, <a title="link to contact information" href="/au/en/support/contact-us/other-services.html">contact</a> these providers directly for assistance with your booking.</p></div><div class="IconAndText__linksContainer_oFM-GwyM"></div></div></div><script type="application/ld+json">{"@context":"http://schema.org","@type":"ImageObject","description":"lightbulb icon","url":"/content/dam/qdp/icons/ancillary-services.png","contentUrl":"/content/dam/qdp/icons/ancillary-services.png","width":112,"height":112,"publisher":{"@type":"Organization","name":"Qantas Airways"}}</script></div></div> <script id="bd9235e6-74d5-47d9-9236-6ab14773874c-props" type="application/json">{"image":{"src":"/content/dam/qdp/icons/ancillary-services.png","srcSet":"","alt":"lightbulb icon","width":112,"height":112,"lazy":true},"hasRenditions":false,"linkItems":[],"styleSys":{"cta-style--button-red":true,"alignment--left":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","titleType":"h3","jcr:description":"<p>Any amounts paid for <a title=\"seat selection conditions\" href=\"/content/qantas/au/en/travel-info/seat-selection/seat-selection-conditions.html\">pre-selected seat requests</a>, <a title=\"additional baggage terms and conditions\" href=\"/content/qantas/au/en/travel-info/baggage/additional-baggage/additional-baggage-terms-and-conditions.html\">pre-purchased additional baggage</a> or to <a title=\"carbon offset terms and conditions\" href=\"/content/qantas/au/en/book-a-trip/flights/carbon-offset-terms-conditions.html\">offset flight carbon emissions</a> won't be included in your Flight Credit as these conditions are independent of fare cancellation conditions. To see if you can apply for a refund, refer to the applicable terms and conditions for more information.</p>\n<p>If your booking includes a car or hotel reservation, or travel insurance purchased when booked with your flight, <a title=\"link to contact information\" href=\"/content/qantas/au/en/support/contact-us/other-services.html\">contact</a> these providers directly for assistance with your booking.</p>\n","linkTarget":"false","description":"<p>Any amounts paid for <a title=\"seat selection conditions\" href=\"/content/qantas/au/en/travel-info/seat-selection/seat-selection-conditions.html\">pre-selected seat requests</a>, <a title=\"additional baggage terms and conditions\" href=\"/content/qantas/au/en/travel-info/baggage/additional-baggage/additional-baggage-terms-and-conditions.html\">pre-purchased additional baggage</a> or to <a title=\"carbon offset terms and conditions\" href=\"/content/qantas/au/en/book-a-trip/flights/carbon-offset-terms-conditions.html\">offset flight carbon emissions</a> won't be included in your Flight Credit as these conditions are independent of fare cancellation conditions. To see if you can apply for a refund, refer to the applicable terms and conditions for more information.</p> \n<p>If your booking includes a car or hotel reservation, or travel insurance purchased when booked with your flight, <a title=\"link to contact information\" href=\"/content/qantas/au/en/support/contact-us/other-services.html\">contact</a> these providers directly for assistance with your booking.</p>","invalidImageMessage":"Please Select a Valid Image","title":"Ancillary products\r\n","imageLinkURL":"","descriptionFromPage":"false","variation":"icon-text","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "bd9235e6-74d5-47d9-9236-6ab14773874c", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard padding--medium text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-b6eedd6d04" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="conditions"></div> <div class="anchor-section__heading"> <div> <div id="a82c6a02-b170-4b85-b76a-73c9c0f2e6c6" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Flight Credit conditions</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-accordion aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div id="accordion-248bd3801e" class="cmp-accordion" data-cmp-is="accordion" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item"> <h3 class="cmp-accordion__header"> <button id="-button" class="cmp-accordion__button" aria-controls="-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Conditions applicable to all Flight Credits</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="-button"><div class="layout-container responsivegrid width--standard padding--none"> <div id="layout-container-c89d9d9a1f" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="3099e525-b5d9-45ff-8128-d755a35df945" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><ul> <li>Flight Credits are valid until the expiry date shown on your Flight Credit, unless an extension has been applied.</li> <li>Flight Credits can be used for multiple future bookings. If you don't use the full value of your Flight Credit in one transaction, and the remainder is more than $2 per person, a new Flight Credit will be issued with the same expiry date.</li> <li>Flight Credits are valid for bookings and travel within 12 months of your original booking date.</li> <li>Once you commence using your Flight Credit, the fare rules from your original booking no longer apply, except the cancellation conditions, which continue to apply unless the cancellation policy of the new booking is more restrictive. If your new booking has a more restrictive cancellation policy, then those cancellation conditions will apply. </li> <li>For bookings made on or before 30 September 2021, you can get a refund of your unused or remaining Flight Credit value at any time, including after 31 December 2023 when your Flight Credit is no longer valid for rebooking. Contact your local <a href="/au/en/support/contact-us.html">Qantas office</a> to request a refund.</li> <li>For bookings made from 1 October 2021, any value not used before the expiry date is non-refundable (except in certain circumstances including under the <a href="/au/en/book-a-trip/flights/rights-under-the-acl.html">Australian Consumer Law</a>) and will be forfeited.</li> <li>Flight Credits can be used online towards one way or return bookings from the country in which the original ticket was issued. To redeem a Flight Credit for a flight departing outside of that country, for a multi-city itinerary or an itinerary including Jetstar flights, contact your local <a title="Link to contact information" href="/au/en/support/contact-us.html">Qantas office</a><span aria-hidden="true">.</span><br /> </li> <li>Flight Credits are non-transferable.</li> <li>Flight Credits can only be redeemed at <a title="Go to Manage Booking" href="/au/en/manage-booking.html" target="_self">Manage booking</a> or through your local <a title="Link to contact information" href="/au/en/support/contact-us.html" target="_self">Qantas office</a><span aria-hidden="true">.</span> A <a title="information on change booking fees" href="/au/en/book-a-trip/flights/schedule-of-fees.html#change-booking-fees" target="_self">change booking fee</a> may apply.</li> <li>Name changes are not permitted.</li> <li>Any applicable fare difference applies when redeeming your Flight Credit.</li> </ul></div></div></div> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item"> <h3 class="cmp-accordion__header"> <button id="-button" class="cmp-accordion__button" aria-controls="-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Additional conditions for Flight Credits issued when Qantas has cancelled your flight</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="-button"><div class="layout-container responsivegrid width--standard padding--none"> <div id="layout-container-f092502e48" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="88d2e9c7-d6da-4879-a6d0-a7ca688430fe" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><ul> <li>No fees apply.</li> <li>For bookings made from 1 October 2021, refunds must be requested before using the Flight Credit and before its expiry date. </li> </ul></div></div></div> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item"> <h3 class="cmp-accordion__header"> <button id="-button" class="cmp-accordion__button" aria-controls="-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Additional conditions for Flight Credits issued when you have cancelled your flight</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="-button"><div class="layout-container responsivegrid width--standard padding--none"> <div id="layout-container-8bb921cb40" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="8cc60bd1-fa8e-421f-a03c-c5d32b1be2ad" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><ul> <li>Any change fees that were applicable to the original booking will be charged on the first redemption of the Flight Credit (unless they have been waived).</li> <li>You’ll need to request your Flight Credit before your scheduled date of departure.</li> <li>The cancellation conditions of the original booking will apply to your Flight Credit. Refer to the <a title="read the fare conditions" href="/au/en/book-a-trip/flights/fare-types.html" style="background-color: rgb(255,255,255);">fare rules</a><span>. If your original fare rules permitted a refund, you'll need to request a refund before using the Flight Credit and before the expiry date. If you don't use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare rules permitted a refund, and your refund request was submitted prior to the expiry date. </span><br /> </li> </ul></div></div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid layout-styles--grey width--standard padding--medium text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-a679c35001" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="useful-links"></div> <div class="anchor-section__heading"> <div> <div 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ArticleCard__imageLink_q554cTCo" href="/au/en/manage-booking/change-flights.html" tabindex="-1" aria-hidden="true"></a><picture><source srcSet="/content/dam/qantas/aircraft/aircraft-internal/qf-b787-onboard-business-seat-service-female.jpg/jcr:content/renditions/article.tablet.small.jpg" width="660" height="440" media="(min-width: 960px)"/><source srcSet="/content/dam/qantas/aircraft/aircraft-internal/qf-b787-onboard-business-seat-service-female.jpg/jcr:content/renditions/article.tablet.small.jpg" width="660" height="440" media="(min-width: 768px)"/><source srcSet="/content/dam/qantas/aircraft/aircraft-internal/qf-b787-onboard-business-seat-service-female.jpg/jcr:content/renditions/article.tablet.small.jpg" width="660" height="440" media="(max-width: 768px)"/><img class="Image__image_UKHr-BgM ArticleCard__image_iLvVhtG5" src="/content/dam/qantas/aircraft/aircraft-internal/qf-b787-onboard-business-seat-service-female.jpg/_jcr_content/renditions/article.tablet.small.jpg" alt="woman in Business being served" width="660" height="440" loading="lazy" tabindex="-1"/></picture></div></div><div class="ArticleCard__content_UL1E0Jj7"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY ArticleCard__heading_cX2RjMCe">Change flights</h3><div class="RichText__richText_HJUAzubI ArticleCard__richText_r8jPahJg"><p>Things happen, and when they do you may need to know how to change your travel plans.</p></div><a class="Link__anchorLink_rBKoE9E4 Link__internalLink_KR2Pl8M7 Link__underline_n0OntiDE ArticleCard__linkItems_O-Enp5zs" href="/au/en/manage-booking/change-flights.html?int_cam=au%3Acredit-vouchers%3Aarticle%3Achange-flights%3Aen%3Ann">Changing your flights<svg width="24" height="22" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false"><path fill-rule="evenodd" clip-rule="evenodd" d="M6 11.3333H15.4467L13.06 8.94L14 8L18 12L14 16L13.06 15.06L15.4467 12.6667H6V11.3333Z" fill="#323232"></path></svg></a><a class="Link__anchorLink_rBKoE9E4 Link__internalLink_KR2Pl8M7 Link__underline_n0OntiDE ArticleCard__linkItems_O-Enp5zs" href="/au/en/manage-booking/same-day-no-mistake.html?int_cam=au%3Acredit-vouchers%3Aarticle%3Achange-flights%3Aen%3Ann">Same day, no mistake<svg width="24" height="22" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false"><path fill-rule="evenodd" clip-rule="evenodd" d="M6 11.3333H15.4467L13.06 8.94L14 8L18 12L14 16L13.06 15.06L15.4467 12.6667H6V11.3333Z" fill="#323232"></path></svg></a></div></div><script type="application/ld+json">{"@context":"http://schema.org","@type":"ImageObject","name":"Boeing 787 Dreamliner business inflight service","description":"woman in Business being 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aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="e6b11e4c-79cb-407d-b459-ae0d0045ba04" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="ArticleCard__articleCard_nthVElQ2 ArticleCard__left_o4U3qRDn ArticleCard__card_AfuM2BQq"><div class="ArticleCard__imageOverlay_SHfMRhZ8"><div class="ArticleCard__imageContainer_iziS0aEU"><a class="Link__anchorLink_rBKoE9E4 ArticleCard__imageLink_q554cTCo" href="/au/en/manage-booking/cancel-flights.html" tabindex="-1" aria-hidden="true"></a><picture><source srcSet="/content/dam/qantas/aircraft/aircraft-internal/a380-premium-economy-couple-inflight.jpg/jcr:content/renditions/article.tablet.small.jpg" width="660" height="440" media="(min-width: 960px)"/><source srcSet="/content/dam/qantas/aircraft/aircraft-internal/a380-premium-economy-couple-inflight.jpg/jcr:content/renditions/article.tablet.small.jpg" width="660" height="440" media="(min-width: 768px)"/><source 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