CINXE.COM

<!DOCTYPE HTML> <html lang="en-au"> <head>  <meta charset="UTF-8"/> <title>Privacy and security | Qantas AU</title> <meta name="description" content="Find out more about our policy on Privacy and Security."/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <meta name="robots" content="index, follow"/> <meta property="og:title" content="Privacy and security | Qantas AU"/> <meta property="og:description" content="Find out more about our policy on Privacy and Security."/> <meta property="og:locale" content="en_AU"/> <meta property="og:type" content="website"/> <meta property="og:url" content="https://www.qantas.com/au/en/support/privacy-and-security.html"/> <script type="text/javascript" src="https://www.qantas.com/assets/c74d5077b5aae2cb17e60fa57d199cee4001148caf6" async ></script><script> window.RUM_CONFIG = { applicationId: '64131345-3608-4a8f-bc75-c09c52a48005', clientToken: 'pubd8d753935a175560c970bdc1187fd18e', site: 'datadoghq.com', service:'qantas.com', env:'production', sessionSampleRate: 100, sessionReplaySampleRate: 25, trackUserInteractions: true, defaultPrivacyLevel: 'mask' }; </script> <script type="text/javascript" src="https://static.qantas.com/ams02/a1055/12/prod/master/dd-rum/current/app.js"></script> <link rel="canonical" href="https://www.qantas.com/au/en/support/privacy-and-security.html"/> <script> window.oauthConfig = { isEnabled: true, successRedirectUrl: '' } </script> <script src="/etc.clientlibs/aem-qantas-global/clientlibs/clientlib-geodata.min.ACSHASH43856bef04a450ea01c64dbad671248d.js" type="text/javascript"></script> <link rel="apple-touch-icon" sizes="57x57" href="/etc/designs/qantas/global/img/icons/apple-touch-icon-57px.png"/> <link rel="apple-touch-icon" sizes="120x120" href="/etc/designs/qantas/global/img/icons/apple-touch-icon-120px.png"/> <link rel="apple-touch-icon" sizes="180x180" href="/etc/designs/qantas/global/img/icons/apple-touch-icon-180px.png"/> <link rel="apple-touch-icon" sizes="72x72" href="/etc/designs/qantas/global/img/icons/apple-touch-icon-72px.png"/> <link rel="apple-touch-icon" sizes="144x144" href="/etc/designs/qantas/global/img/icons/apple-touch-icon-144px.png"/> <link rel="icon" type="image/svg+xml" href="/etc/designs/qantas/global/img/favicon.svg"/> <link rel="icon" type="image/png" sizes="192x192" href="/etc/designs/qantas/global/img/icons/qantas-icon-192px.png"/> <link rel="icon" type="image/png" sizes="96x96" href="/etc/designs/qantas/global/img/icons/qantas-icon-96px.png"/> <link rel="icon" type="image/png" sizes="32x32" href="/etc/designs/qantas/global/img/icons/qantas-icon-32px.png"/> <link rel="icon" type="image/png" sizes="16x16" href="/etc/designs/qantas/global/img/icons/qantas-icon-16px.png"/> <link rel="icon" type="image/vnd.microsoft.icon" href="/etc/designs/qantas/global/img/favicon.ico"/> <link rel="shortcut icon" type="image/vnd.microsoft.icon" href="/etc/designs/qantas/global/img/favicon.ico"/> <link rel="stylesheet" href="/etc.clientlibs/aem-qantas-global/clientlibs/clientlib-base.min.ACSHASH8e862cb1bf7b8e6c49e2b31a62795ec3.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/aem-qantas-qcom/clientlibs/clientlib-base.min.ACSHASHc04659675b45abbe2c416b2d44cffa8b.css" type="text/css"> <script src="/etc.clientlibs/aem-qantas-global/clientlibs/clientlib-commons.min.ACSHASHb8bde28e5625204888e55c33f39199ac.js" type="text/javascript"></script> <script src="/etc.clientlibs/aem-qantas-qcom/clientlibs/clientlib-commons.min.ACSHASHdf684388a6f2a50e215dfdf72d23f29a.js" type="text/javascript"></script> <script src="https://cdn.optimizely.com/js/30192500019.js" type="text/javascript"></script> <script src="//static.qantas.com/ams02/a1055/07/prod/master/s3_public/current/de64caab865d9d77d8c79acbd577e79cef763f17/satelliteLib-ba838afabe27a852a93877d2676d2b64740615bb.js" type="text/javascript"></script> <link rel="stylesheet" href="/etc.clientlibs/aem-qantas-global/clientlibs/clientlib-style.min.ACSHASH7a75436bf3036919487a0590de8f678a.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/aem-qantas-qcom/clientlibs/clientlib-style.min.ACSHASHe1455b6fd928f4326a94e0497d79501a.css" type="text/css"> <link rel="stylesheet" href="/etc/designs/qcom/site/main-rem.min.ACSHASH404889fd86ddc4579ff517e80dcd43f3.css" type="text/css"> <link rel="stylesheet" href="/etc/designs/qcom/site/main-noncritical-rem.min.ACSHASHef589d0038d790293bf5faafc65fc542.css" type="text/css"> <script src="/etc/clientlibs/qcom/site/main/head.min.ACSHASH7995e96b2a29e78c57ef0a31d0a1b97a.js" type="text/javascript"></script> </head> <body class="page basicpage"> <div class="root container responsivegrid"> <div id="container-96da475167" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-experiencefragment cmp-experiencefragment--header"> <div id="container-e0ab739509" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="region-redirect-popup aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="88adaf44-5aca-4459-a7c9-ecd1f2da7255" data-render-time="0" data-render-engine="gvm"></div> <script id="88adaf44-5aca-4459-a7c9-ecd1f2da7255-props" type="application/json">{"styleSys":{},"resourceType":"aem-qantas-global/components/region-redirect-popup/v1/region-redirect-popup","sling:resourceType":"aem-qantas-qcom/core/components/region-redirect-popup"}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "88adaf44-5aca-4459-a7c9-ecd1f2da7255", "resourceType": "aem-qantas-global/components/region-redirect-popup/v1/region-redirect-popup" }); </script> <script src="/etc.clientlibs/aem-qantas-global/components/region-redirect-popup/v1/region-redirect-popup/clientlibs.min.ACSHASH7cee19ee162751f869ef1c9f209afa0f.js" type="text/javascript"></script> </div> <div class="cx25-header aem-GridColumn aem-GridColumn--default--12"> <div id="e9868d2d-0622-406c-85c0-f011322abdfa" data-render-time="31" data-render-engine="gvm"><header id="header" class="HeaderWrapper-module__header___2DccM"><div class="HeaderWrapper-module__skipLinks___3ylhC skiplinks" data-skip-to-label="Skip to %s"><a href="#main">Skip to content</a></div><div class="HeaderWrapper-module__globalNav___2ekh1"><div data-widget-type="global_features_navigation" class="global_features_desktop"><script type="qantas/widget">{"restApiDomain":"https://www.qantas.com","language":"en","environment":"production","region":"au"}</script></div><script async="" type="application/javascript" src="https://static.qantas.com/ams02/a974/29/prod/master/universal-navigation-widget/current/app.js"></script></div><div class="HeaderWrapper-module__searchBar___2664U"><div class="HeaderWrapper-module__searchBarFormWrapper___2VwNL"><form class="Search__searchBarForm_CZ7Gpi7K" action="https://search.qantas.com/" method="get" name="queryForm" target="_top" data-parsley-validate="" role="search" aria-label="Search"><input type="hidden" name="p" value="Q"/><input type="hidden" name="ts" value="custom"/><input type="hidden" name="af" value="country:au language:en"/><span class="Search__searchBarFormInput_Uk7yl02k"><label for="sli_search_1" aria-label="Search"></label><input placeholder="Search" class="Search__searchBarFormTextInput_5em1c6lJ" name="w" type="text" autoComplete="off" data-provide="rac" id="sli_search_1"/><button aria-label="submit search" class="Search__searchBarFormButton_Y9iJ-l9J" type="submit"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M21.6819 20.0442L15.8051 14.0507L15.6957 14.1692C17.9995 10.875 17.4097 6.32429 14.3458 3.7536C11.2818 1.1829 6.78938 1.46959 4.06358 4.40977C1.33779 7.34995 1.30893 11.9402 3.99752 14.9157C6.68611 17.8913 11.1746 18.2367 14.2706 15.7063L14.2491 15.7294L20.0818 21.676C20.5259 22.1134 21.2319 22.1072 21.6685 21.6619C22.1051 21.2167 22.1112 20.4967 21.6823 20.0438L21.6819 20.0442ZM9.56268 15.4736C6.43703 15.4736 3.9032 12.8896 3.9032 9.70208C3.9032 6.51458 6.43703 3.9306 9.56268 3.9306C12.6883 3.9306 15.2222 6.51458 15.2222 9.70208C15.2186 12.8881 12.6869 15.47 9.56268 15.4736Z" fill="#323232"></path><mask id="mask0_10067_14843" style="mask-type:luminance" maskUnits="userSpaceOnUse" x="2" y="2" width="20" height="20"><path fill-rule="evenodd" clip-rule="evenodd" d="M21.6819 20.0442L15.8051 14.0507L15.6957 14.1692C17.9995 10.875 17.4097 6.32429 14.3458 3.7536C11.2818 1.1829 6.78938 1.46959 4.06358 4.40977C1.33779 7.34995 1.30893 11.9402 3.99752 14.9157C6.68611 17.8913 11.1746 18.2367 14.2706 15.7063L14.2491 15.7294L20.0818 21.676C20.5259 22.1134 21.2319 22.1072 21.6685 21.6619C22.1051 21.2167 22.1112 20.4967 21.6823 20.0438L21.6819 20.0442ZM9.56268 15.4736C6.43703 15.4736 3.9032 12.8896 3.9032 9.70208C3.9032 6.51458 6.43703 3.9306 9.56268 3.9306C12.6883 3.9306 15.2222 6.51458 15.2222 9.70208C15.2186 12.8881 12.6869 15.47 9.56268 15.4736Z" fill="white"></path></mask><g mask="url(#mask0_10067_14843)"></g></svg></button></span></form><script defer="" type="text/javascript" src="//qantas.resultspage.com/autocomplete/sli-rac.config.js"></script><span class="HeaderWrapper-module__searchBarFormCloseButtonWrapper___230U6"><button class="HeaderWrapper-module__searchBarFormCloseButton___2lUHw" tabindex="-1" aria-label="Close"><svg class="HeaderWrapper-module__searchBarFormCloseIcon___2DgF3" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M18.3 5.70997C17.91 5.31997 17.28 5.31997 16.89 5.70997L12 10.59L7.10997 5.69997C6.71997 5.30997 6.08997 5.30997 5.69997 5.69997C5.30997 6.08997 5.30997 6.71997 5.69997 7.10997L10.59 12L5.69997 16.89C5.30997 17.28 5.30997 17.91 5.69997 18.3C6.08997 18.69 6.71997 18.69 7.10997 18.3L12 13.41L16.89 18.3C17.28 18.69 17.91 18.69 18.3 18.3C18.69 17.91 18.69 17.28 18.3 16.89L13.41 12L18.3 7.10997C18.68 6.72997 18.68 6.08997 18.3 5.70997Z" fill="#323232"></path></svg></button></span></div></div><div class="HeaderWrapper-module__headerRow___1YvG4"><div class="HeaderWrapper-module__logoWrapper___3tUls"><span class="Logo__headerLogo_a-R1Ybxm"><a href="/au/en.html"><img class="Logo__logoQantas_vaH1iatF" src="/content/dam/qantas/logos/qantas-masterbrand-logo-40px.svg" alt="qantas logo"/></a><a href="/au/en/qantas-experience/network-and-partner-airlines/oneworld.html" class="Logo__logoOneworld_n7ofg0ZG"><img class="Logo__oneWorldImg_jKdXhlYF" src="/content/dam/qantas/icons/oneworld.svg" alt="oneworld blue icon"/></a></span><script type="application/ld+json">{"@context":"https://schema.org","@type":"Organization","url":"/au/en.html","logo":"/content/dam/qantas/logos/qantas-masterbrand-logo-40px.svg"}</script></div><div class="LoginRibbon__loginRibbon_WpfM5c5x LoginRibbon__hide_TSIFdX6w"><div class="qdd-login-ribbon-host" data-widget-host="qdd-login-ribbon"></div><script type="text/javascript" id="login-ribbon-script">var loginDialog = {"ui":{"ribbonLoginLabel":"Log in","ribbonCloseLabel":"Close","frequentFlyerLoginLabel":"Frequent Flyer login","frequentFlyerHomeLabel":"My account","frequentFlyerPointsLabel":"My activity statement","frequentFlyerStatusLabel":"Make a Reward booking","frequentFlyerBookingsLabel":"My bookings","frequentFlyerProfileLabel":"My profile","businessRewardsLoginLabel":"Business Rewards login","businessRewardsLabel":"Business Rewards","businessRewardsLinkNewAccountLabel":"Connect your account"},"model":{"loginCommonJs":"https://cdn.qantasloyalty.com/assets/widgets/login/v2/common.bundle.js","loginBundleJs":"https://cdn.qantasloyalty.com/assets/widgets/login/v2/login.bundle.js","frequentFlyerStatusUri":"https://www.qantas.com/travel/airlines/flight-search/global/en","businessRewardsLoginUri":"https://www.qantasbusinessrewards.com/login","oauthInitBundleUri":"https://cdn.qantasloyalty.com/appcache/qfa-qff-oauth-login/master/0.0.0/oauth.js","oauthBundleUri":"https://cdn.qantasloyalty.com/appcache/qdd-oauth-login/master/0.0.0/bundle.js","oauthLoginRibbonBundleUri":"https://cdn.qantasloyalty.com/appcache/qdd-login-ribbon/master/0.0.0/bundle.js","widgetCssUrl":"https://cdn.qantasloyalty.com/assets/widgets/login/v2/login.bundle.css","frequentFlyerLoginUri":"/au/en/frequent-flyer/my-account.html","loginInitJs":"https://cdn.qantasloyalty.com/assets/widgets/login/v2/init.bundle.js","frequentFlyerHomeUri":"/au/en/frequent-flyer/my-account.html","dologinUri":"/au/en/frequent-flyer/my-account.html","frequentFlyerPointsUri":"/au/en/frequent-flyer/my-account/points-activity.html","frequentFlyerBookingUri":"/au/en/frequent-flyer/my-account/bookings.html","frequentFlyerProfileUri":"/au/en/frequent-flyer/my-account/profile.html","frequentFlyerJoinUri":"/au/en/frequent-flyer/discover-and-join/join.html","includeLoginRibbon":true,"includeBusinessRewardsLogin":true,"enableSocialLogin":true,"loginLoadingPageUrl":"https://www.qantas.com/au/en/frequent-flyer/login-loading.html","businessRewardsLinkNewAccountUrl":"https://www.qantas.com/au/en/frequent-flyer/business-rewards-connect.html"}}</script><script src="https://cdn.qantasloyalty.com/appcache/qfa-qff-oauth-login/master/0.0.0/oauth.js" type="text/javascript"></script><script defer="" src="https://cdn.qantasloyalty.com/appcache/qdd-oauth-login/master/0.0.0/bundle.js" type="text/javascript"></script><script defer="" src="https://cdn.qantasloyalty.com/appcache/qdd-login-ribbon/master/0.0.0/bundle.js" type="text/javascript"></script></div><div class="HeaderWrapper-module__menu___wn3hD"><button aria-label="Open Menu" class="HeaderWrapper-module__menuButton___19cdV" type="button">Menu</button></div><div class="HeaderWrapper-module__searchTop___2-VHv"><div class="HeaderWrapper-module__magnifyingGlassIcon___1U4Q4"><button aria-label="Open Search" aria-controls="search-bar-query-form" aria-expanded="false" class="HeaderWrapper-module__searchTopButton___2pYvN" type="button"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M21.6819 20.0442L15.8051 14.0507L15.6957 14.1692C17.9995 10.875 17.4097 6.32429 14.3458 3.7536C11.2818 1.1829 6.78938 1.46959 4.06358 4.40977C1.33779 7.34995 1.30893 11.9402 3.99752 14.9157C6.68611 17.8913 11.1746 18.2367 14.2706 15.7063L14.2491 15.7294L20.0818 21.676C20.5259 22.1134 21.2319 22.1072 21.6685 21.6619C22.1051 21.2167 22.1112 20.4967 21.6823 20.0438L21.6819 20.0442ZM9.56268 15.4736C6.43703 15.4736 3.9032 12.8896 3.9032 9.70208C3.9032 6.51458 6.43703 3.9306 9.56268 3.9306C12.6883 3.9306 15.2222 6.51458 15.2222 9.70208C15.2186 12.8881 12.6869 15.47 9.56268 15.4736Z" fill="#323232"></path><mask id="mask0_10067_14843" style="mask-type:luminance" maskUnits="userSpaceOnUse" x="2" y="2" width="20" height="20"><path fill-rule="evenodd" clip-rule="evenodd" d="M21.6819 20.0442L15.8051 14.0507L15.6957 14.1692C17.9995 10.875 17.4097 6.32429 14.3458 3.7536C11.2818 1.1829 6.78938 1.46959 4.06358 4.40977C1.33779 7.34995 1.30893 11.9402 3.99752 14.9157C6.68611 17.8913 11.1746 18.2367 14.2706 15.7063L14.2491 15.7294L20.0818 21.676C20.5259 22.1134 21.2319 22.1072 21.6685 21.6619C22.1051 21.2167 22.1112 20.4967 21.6823 20.0438L21.6819 20.0442ZM9.56268 15.4736C6.43703 15.4736 3.9032 12.8896 3.9032 9.70208C3.9032 6.51458 6.43703 3.9306 9.56268 3.9306C12.6883 3.9306 15.2222 6.51458 15.2222 9.70208C15.2186 12.8881 12.6869 15.47 9.56268 15.4736Z" fill="white"></path></mask><g mask="url(#mask0_10067_14843)"></g></svg></button></div><div class="RegionSelector__regionSelector_d246v29K"><div class="DesktopRegionSelector__noJS_H-9st8lc"><div class="DesktopRegionSelector__inputContainer_FVhpvqxU" aria-activedescendant="" aria-expanded="false" id="downshift-:R54:-toggle-button" role="combobox" tabindex="0" aria-label="Change language and region"><svg class="style__globeIcon_yEmVVt9A" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M12 2C6.48 2 2 6.48 2 12C2 17.52 6.48 22 12 22C17.52 22 22 17.52 22 12C22 6.48 17.52 2 12 2ZM11 19.93C7.05 19.44 4 16.08 4 12C4 11.38 4.08 10.79 4.21 10.21L9 15V16C9 17.1 9.9 18 11 18V19.93ZM17.9 17.39C17.64 16.58 16.9 16 16 16H15V13C15 12.45 14.55 12 14 12H8V10H10C10.55 10 11 9.55 11 9V7H13C14.1 7 15 6.1 15 5V4.59C17.93 5.78 20 8.65 20 12C20 14.08 19.2 15.97 17.9 17.39Z" fill="#323232"></path></svg><span class="">Australia (English)</span><div class="DesktopRegionSelector__chevron_a9Cr9-1l style__arrowIcon_BjijOLc7"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></div></div><ul id="downshift-:R54:-menu" role="listbox" class="DesktopRegionSelector__dropdownContainer_2-R8vgir DesktopRegionSelector__hidden_0d6-25Cd"><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-0" role="option" lang="en"><a tabindex="-1" href="/ar/en.html">Argentina (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3 DesktopRegionSelector__activeItem_6yjkw22b" aria-disabled="false" aria-selected="true" id="downshift-:R54:-item-1" role="option" lang="en"><a tabindex="-1" href="/au/en.html">Australia (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-2" role="option" lang="en"><a tabindex="-1" href="/at/en.html">Austria (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-3" role="option" lang="en"><a tabindex="-1" href="/be/en.html">Belgium (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-4" role="option" lang="en"><a tabindex="-1" href="/br/en.html">Brazil (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-5" role="option" lang="en"><a tabindex="-1" href="/ca/en.html">Canada (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-6" role="option" lang="en"><a tabindex="-1" href="/cl/en.html">Chile (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-7" role="option" lang="en"><a tabindex="-1" href="/cn/en.html">China (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-8" role="option" lang="zh"><a tabindex="-1" href="/cn/zh_CN.html">中国 (中文)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-9" role="option" lang="en"><a tabindex="-1" href="/fj/en.html">Fiji (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-10" role="option" lang="en"><a tabindex="-1" href="/fi/en.html">Finland (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-11" role="option" lang="en"><a tabindex="-1" href="/fr/en.html">France (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-12" role="option" lang="fr"><a tabindex="-1" href="/fr/fr.html">France (français)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-13" role="option" lang="en"><a tabindex="-1" href="/pf/en.html">French Polynesia (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-14" role="option" lang="en"><a tabindex="-1" href="/de/en.html">Germany (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-15" role="option" lang="en"><a tabindex="-1" href="/hk/en.html">Hong Kong SAR China (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-16" role="option" lang="zh"><a tabindex="-1" href="/hk/zh_TW.html">香港 (中文)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-17" role="option" lang="en"><a tabindex="-1" href="/in/en.html">India (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-18" role="option" lang="en"><a tabindex="-1" href="/id/en.html">Indonesia (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-19" role="option" lang="en"><a tabindex="-1" href="/ie/en.html">Ireland (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-20" role="option" lang="en"><a tabindex="-1" href="/it/en.html">Italy (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-21" role="option" lang="en"><a tabindex="-1" href="/jp/en.html">Japan (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-22" role="option" lang="ja"><a tabindex="-1" href="/jp/ja.html">日本 (日本語)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-23" role="option" lang="en"><a tabindex="-1" href="/mx/en.html">Mexico (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-24" role="option" lang="en"><a tabindex="-1" href="/nl/en.html">Netherlands (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-25" role="option" lang="en"><a tabindex="-1" href="/nc/en.html">New Caledonia (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-26" role="option" lang="en"><a tabindex="-1" href="/nz/en.html">New Zealand (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-27" role="option" lang="en"><a tabindex="-1" href="/pg/en.html">Papua New Guinea (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-28" role="option" lang="en"><a tabindex="-1" href="/ph/en.html">Philippines (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-29" role="option" lang="en"><a tabindex="-1" href="/sg/en.html">Singapore (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-30" role="option" lang="en"><a tabindex="-1" href="/za/en.html">South Africa (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-31" role="option" lang="en"><a tabindex="-1" href="/kr/en.html">South Korea (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-32" role="option" lang="ko"><a tabindex="-1" href="/kr/ko.html">대한민국 (한국어)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-33" role="option" lang="en"><a tabindex="-1" href="/es/en.html">Spain (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-34" role="option" lang="en"><a tabindex="-1" href="/ch/en.html">Switzerland (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-35" role="option" lang="en"><a tabindex="-1" href="/tw/en.html">Taiwan (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-36" role="option" lang="zh"><a tabindex="-1" href="/tw/zh_TW.html">台灣 (中文)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-37" role="option" lang="en"><a tabindex="-1" href="/th/en.html">Thailand (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-38" role="option" lang="en"><a tabindex="-1" href="/gb/en.html">United Kingdom (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-39" role="option" lang="en"><a tabindex="-1" href="/us/en.html">United States (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-40" role="option" lang="en"><a tabindex="-1" href="/vu/en.html">Vanuatu (English)</a></li><li class="DesktopRegionSelector__dropdownItem_kHilgWC3" aria-disabled="false" aria-selected="false" id="downshift-:R54:-item-41" role="option" lang="en"><a tabindex="-1" href="/vn/en.html">Vietnam (English)</a></li></ul></div></div></div><div class="HeaderWrapper-module__backDrop___16Usz"></div><div class="HeaderWrapper-module__mobilebg___3NoyY"><div class="HeaderWrapper-module__primaryNavigationRow___28NY8"><div class="HeaderWrapper-module__primaryNavMobileContainer___2KbZj"><nav aria-label="Main menu"><div class="NavigationMobile__sidebar_fYH-VvTD" aria-label="Main menu"><ul class="NavigationMobile__mobilelevel_1_pPpnFYwd"><li class="MobileTopnav__topBar_1W7bUu-H" role="presentation"><div class=""><div data-widget-type="shoppingcart" id="shoppingcart" class="clearfix"><script type="qantas/widget">{"shoppingCartLabel":"Shopping cart","languageCode":"en","environment":"production","countryCode":"au"}</script><div class="ShoppingCart__shoppingCartPlaceholder_eidHnN4f"><div class="ShoppingCart__shoppingCartPlaceholderIcon_wmB3uX7y skeleton-placeholder"></div></div></div><script defer="" src="https://static.qantas.com/ams02/a974/62/prod/master/shoppingcart_widget/current/app.js" type="text/javascript"></script></div><button data-testid="close-button" class="MobileTopnav__button_--oUdwvA MobileTopnav__buttonCloseLevel1_YyXyLXkg" aria-label="Close menu"><svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M24.4 7.61329C23.88 7.09329 23.04 7.09329 22.52 7.61329L16 14.12L9.47996 7.59996C8.95996 7.07996 8.11996 7.07996 7.59996 7.59996C7.07996 8.11996 7.07996 8.95996 7.59996 9.47996L14.12 16L7.59996 22.52C7.07996 23.04 7.07996 23.88 7.59996 24.4C8.11996 24.92 8.95996 24.92 9.47996 24.4L16 17.88L22.52 24.4C23.04 24.92 23.88 24.92 24.4 24.4C24.92 23.88 24.92 23.04 24.4 22.52L17.88 16L24.4 9.47996C24.9066 8.97329 24.9066 8.11996 24.4 7.61329Z" fill="#323232"></path></svg></button></li><li class="NavigationMobile__mobileMenuItem_0yBMX2YC"><a class="NavigationMobile__menuItemLink_ncPnT0Yx" href="/"><span>Home</span></a></li><li class="NavigationMobile__mobileMenuItem_0yBMX2YC"><a class="NavigationMobile__menuItemLink_ncPnT0Yx" href="/au/en/travel-guides.html" title="Travel guides" aria-label="Travel guides">Travel guides<div class="NavigationMobile__level1arrow_PM-QNAeT style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a></li><li class="NavigationMobile__mobileMenuItem_0yBMX2YC"><a class="NavigationMobile__menuItemLink_ncPnT0Yx" href="/au/en/flight-deals.html" title="Flight deals" aria-label="Flight deals">Flight deals<div class="NavigationMobile__level1arrow_PM-QNAeT style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a></li><li class="NavigationMobile__mobileMenuItem_0yBMX2YC"><a class="NavigationMobile__menuItemLink_ncPnT0Yx" href="/au/en/qantas-experience.html" title="Plan" aria-label="Plan">Plan<div class="NavigationMobile__level1arrow_PM-QNAeT style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a></li><li class="NavigationMobile__mobileMenuItem_0yBMX2YC"><a class="NavigationMobile__menuItemLink_ncPnT0Yx" href="/au/en/book-a-trip.html" title="Book" aria-label="Book">Book<div class="NavigationMobile__level1arrow_PM-QNAeT style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a></li><li class="NavigationMobile__mobileMenuItem_0yBMX2YC"><a class="NavigationMobile__menuItemLink_ncPnT0Yx" href="/au/en/travel-info.html" title="Fly" aria-label="Fly">Fly<div class="NavigationMobile__level1arrow_PM-QNAeT style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a></li><li class="NavigationMobile__mobileMenuItem_0yBMX2YC"><a class="NavigationMobile__menuItemLink_ncPnT0Yx" href="/au/en/frequent-flyer.html" title="Frequent Flyer" aria-label="Frequent Flyer">Frequent Flyer<div class="NavigationMobile__level1arrow_PM-QNAeT style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a></li><li class="NavigationMobile__mobileMenuItem_0yBMX2YC"><a class="NavigationMobile__menuItemLink_ncPnT0Yx" href="/au/en/business.html" title="Qantas for Business" aria-label="Qantas for Business">Qantas for Business<div class="NavigationMobile__level1arrow_PM-QNAeT style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a></li><li class="NavigationMobile__mobileMenuItem_0yBMX2YC"><a class="NavigationMobile__menuItemLink_ncPnT0Yx" href="https://help.qantas.com/support/s/" title="Help" aria-label="Help">Help<div class="NavigationMobile__level1arrow_PM-QNAeT style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a></li></ul></div><div class="NavigationBar__primaryNavigation_PGfhUmgV"><ul class="NavigationBar__primaryNavigationItem_2M1Vwtwh"><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/travel-guides.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides"><span>Travel guides</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Travel guides_subMenu" aria-label="Travel guides Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-guides/australia.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Australia"><span>Australia</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/australia/nsw/sydney.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Australia|Sydney">Sydney</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/australia/vic/melbourne.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Australia|Melbourne">Melbourne</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/australia/qld/brisbane.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Australia|Brisbane">Brisbane</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-guides/new-zealand.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|New Zealand"><span>New Zealand</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/new-zealand/north-island/auckland.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|New Zealand|Auckland">Auckland</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/new-zealand/north-island/wellington.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|New Zealand|Wellington">Wellington</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/new-zealand/south-island/queenstown.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|New Zealand|Queenstown">Queenstown</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-guides/south-pacific.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|South Pacific"><span>South Pacific</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/south-pacific/fiji.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|South Pacific|Fiji">Fiji</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/south-pacific/new-caledonia/noumea.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|South Pacific|Noumea">Noumea</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-guides/asia.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Asia"><span>Asia</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/asia/china/hong-kong.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Asia|Hong Kong">Hong Kong</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/asia/japan/tokyo.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Asia|Tokyo">Tokyo</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/asia/singapore/singapore.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Asia|Singapore">Singapore</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-guides/north-america.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|North America"><span>North America</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/north-america/usa/los-angeles.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|North America|Los Angeles">Los Angeles</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/north-america/usa/new-york.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|North America|New York">New York</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/north-america/canada/vancouver.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|North America|Vancouver">Vancouver</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-guides/south-america.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|South America"><span>South America</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/south-america/chile/santiago.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|South America|Santiago">Santiago</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-guides/europe.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Europe"><span>Europe</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/europe/united-kingdom/london.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Europe|London">London</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/europe/france/paris.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Europe|Paris">Paris</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/europe/italy/rome.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Europe|Rome">Rome</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-guides/africa.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Africa"><span>Africa</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="/au/en/travel-guides/africa/south-africa/johannesburg.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Africa|Johannesburg">Johannesburg</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://www.qantas.com/travelinsider/en.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Travel Insider"><span>Travel Insider</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Travel guides|Travel Insider" class="DescriptionText__intro_ERMwle7p"><p>Restaurant and hotel reviews, photo galleries and travel articles.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://www.qantas.com/directconnect/affinity" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Where can I go?"><span>Where can I go?</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Travel guides|Where can I go?" class="DescriptionText__intro_ERMwle7p"><p>With our interactive map it's easy to plan your next trip using money or Qantas Points.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-inspiration.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Travel guides|Travel inspiration"><span>Travel inspiration</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Travel guides|Travel inspiration" class="DescriptionText__intro_ERMwle7p"><p>Looking for holiday inspiration? Browse our travel recommendations for Australia and beyond.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/flight-deals.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals"><span>Flight deals</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Flight deals_subMenu" aria-label="Flight deals Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/flight-deals.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|All flight deals"><span>All flight deals</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Flight deals|All flight deals" class="DescriptionText__intro_ERMwle7p"><p>Find offers on Qantas flights across a range of international destinations.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/flight-deals/travel-deals-and-packages.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|Travel deals and packages"><span>Travel deals and packages</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Flight deals|Travel deals and packages" class="DescriptionText__intro_ERMwle7p"><p>Check out our latest travel deals and Frequent Flyer offers, including flights on sale, hotel deals, car hire and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/flight-deals/domestic.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|Domestic"><span>Domestic</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-sydney.html/syd/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|Domestic|Flights to Sydney">Flights to Sydney</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-melbourne.html/mel/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|Domestic|Flights to Melbourne">Flights to Melbourne</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-brisbane.html/bne/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|Domestic|Flights to Brisbane">Flights to Brisbane</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/flight-deals/international.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|International"><span>International</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-new-zealand.html/nz/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|International|Flights to New Zealand">Flights to New Zealand</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-usa.html/us/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|International|Flights to USA">Flights to USA</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/au/en/flight-deals/flights-to-united-kingdom.html/gb/economy" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Flight deals|International|Flights to UK">Flights to UK</a></li></ul></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/qantas-experience.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan"><span>Plan</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Plan_subMenu" aria-label="Plan Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/travel-classes.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Travel Classes"><span>Travel Classes</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Travel Classes" class="DescriptionText__intro_ERMwle7p"><p>Find out more about our award-winning <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Travel Classes" href="/au/en/qantas-experience/travel-classes/first.html">First</a> and International <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Travel Classes" href="/au/en/qantas-experience/travel-classes/business.html">Business</a> cabins and more classes of travel on Qantas.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/onboard.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Onboard"><span>Onboard</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Onboard" class="DescriptionText__intro_ERMwle7p"><p>Discover inflight dining options, entertainment, seat maps, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Onboard" href="/au/en/about-us/our-company/fleet.html">aircraft</a> you'll be flying on and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/why-qantas.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Experience the Qantas difference"><span>Experience the Qantas difference</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Experience the Qantas difference" class="DescriptionText__intro_ERMwle7p"><p>Fly away with complimentary food, drinks, entertainment, baggage and more included in every Qantas fare.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/network-and-partner-airlines.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Our network and partner airlines"><span>Our network and partner airlines</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Our network and partner airlines" class="DescriptionText__intro_ERMwle7p"><p>Discover our <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Our network and partner airlines" href="/au/en/qantas-experience/australian-domestic-flight-network.html">Australian domestic</a> and <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Our network and partner airlines" href="/au/en/qantas-experience/international-flight-network.html">international</a> network, airline partners and <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Our network and partner airlines" href="/au/en/qantas-experience/network-and-partner-airlines/oneworld.html"><b>one</b>world</a>.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/timetables.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Timetables"><span>Timetables</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Timetables" class="DescriptionText__intro_ERMwle7p"><p>Search current timetable information for Qantas, QantasLink and Jetstar flights.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/email-subscription.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Email subscription"><span>Email subscription</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Email subscription" class="DescriptionText__intro_ERMwle7p"><p>Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/qantas-app.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Qantas App"><span>Qantas App</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Qantas App" class="DescriptionText__intro_ERMwle7p"><p>Book and manage your trip with features such as check-in, seat selection and boarding pass access. You can track your Qantas Points, shop and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/book-direct.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Plan|Why book on qantas.com"><span>Why book on qantas.com</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Plan|Why book on qantas.com" class="DescriptionText__intro_ERMwle7p"><p>From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/book-a-trip.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book"><span>Book</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Book_subMenu" aria-label="Book Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/flights.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Flights"><span>Flights</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Flights" class="DescriptionText__intro_ERMwle7p"><p>Book <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Flights" href="/au/en/book-a-trip/flights.html" title="book flights">flights</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Flights" href="/au/en/book-a-trip/flights/multi-city.html" title="multi city flights">multi-city</a> or round the world trips, search using our <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Flights" href="https://www.qantas.com/directconnect/affinity">interactive map</a> or redeem a <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Flights" href="/au/en/book-a-trip/flights/travel-credits.html" title="travel credits">travel credit.</a></p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://www.qantas.com/hotels" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Hotels and Airbnb"><span>Hotels and Airbnb</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Hotels and Airbnb" class="DescriptionText__intro_ERMwle7p"><p>Earn Qantas Points on our huge range of accommodation options worldwide.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/travel-insurance.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Travel insurance"><span>Travel insurance</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Travel insurance" class="DescriptionText__intro_ERMwle7p"><p>Compare and book travel insurance for your next trip.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/flights/group-travel.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Group travel"><span>Group travel</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Group travel" class="DescriptionText__intro_ERMwle7p"><p>Book 10 or more passengers travelling to the same destination.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/gift-vouchers.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Gift vouchers"><span>Gift vouchers</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Gift vouchers" class="DescriptionText__intro_ERMwle7p"><p>Buy flight and unique experience vouchers.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/cars.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Cars"><span>Cars</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Cars" class="DescriptionText__intro_ERMwle7p"><p>Book <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Cars" href="/au/en/book-a-trip/cars.html">car hire</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Cars" href="/au/en/book-a-trip/cars/specials.html">car specials</a> or <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Cars" href="/au/en/book-a-trip/trucks.html">commercial vehicles</a>.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://www.qantas.com/holidays" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Qantas Holidays"><span>Qantas Holidays</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Qantas Holidays" class="DescriptionText__intro_ERMwle7p"><p>Book your perfect holiday with a flight and accommodation package. </p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/activities.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Activities"><span>Activities</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Activities" class="DescriptionText__intro_ERMwle7p"><p>Book city tours, hop-on-hop-off buses, organised tours and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/pet-sitting.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Pet sitting"><span>Pet sitting</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Pet sitting" class="DescriptionText__intro_ERMwle7p"><p>Connect with a local pet sitter to mind your pet while you're on holiday.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/cruises.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Cruises"><span>Cruises</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Cruises" class="DescriptionText__intro_ERMwle7p"><p>Search and book from over 15,000 cruise itineraries.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/book-a-trip/uber.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Book|Uber"><span>Uber</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Book|Uber" class="DescriptionText__intro_ERMwle7p"><p>Earn Qantas Points when riding with Uber to and from eligible Australian airports.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/travel-info.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly"><span>Fly</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Fly_subMenu" aria-label="Fly Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/travel-updates.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Travel updates"><span>Travel updates</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Travel updates" class="DescriptionText__intro_ERMwle7p"><p>Track updates on extreme weather or other major issues that may impact your flight.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/flight-status.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Flight status"><span>Flight status</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Flight status" class="DescriptionText__intro_ERMwle7p"><p>Find departure and arrival information and view our <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Flight status" href="/au/en/travel-info/flight-status/on-time-performance.html">on-time performance</a>.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/check-in.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Check-in"><span>Check-in</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Check-in" class="DescriptionText__intro_ERMwle7p"><p>Ways to check-in for your flight including online and on your mobile.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/manage-booking.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Manage booking"><span>Manage booking</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Manage booking" class="DescriptionText__intro_ERMwle7p"><p>Change or cancel flights, redeem a <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Manage booking" href="/au/en/manage-booking/credit-vouchers.html">Flight Credit</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Manage booking" href="/au/en/manage-booking/upgrade.html">request an upgrade</a>, check-in and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/seat-selection.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Seat selection"><span>Seat selection</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Seat selection" class="DescriptionText__intro_ERMwle7p"><p>Choose the seat that suits you before you arrive at the airport on Qantas operated flights.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/at-the-airport.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|At the airport"><span>At the airport</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|At the airport" class="DescriptionText__intro_ERMwle7p"><p>Browse our airport guides and lounge network information.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/baggage.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Baggage"><span>Baggage</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Baggage" class="DescriptionText__intro_ERMwle7p"><p>View <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Baggage" href="/au/en/travel-info/baggage.html" title="Link to baggage allowances">baggage allowances</a>, purchase <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Baggage" title="Links to additional baggage" href="/au/en/travel-info/baggage/additional-baggage.html">additional baggage</a>, learn about <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Baggage" href="/au/en/travel-info/baggage/dangerous-goods.html" title="Link to dangerous goods page">dangerous goods</a> or track lost baggage.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/qantas-experience/at-the-airport/airport-lounges.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Airport lounges"><span>Airport lounges</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Airport lounges" class="DescriptionText__intro_ERMwle7p"><p>Start your trip in the exclusive surrounds of one of our world class airport lounges.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/travel-advice.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Travel advice"><span>Travel advice</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Travel advice" class="DescriptionText__intro_ERMwle7p"><p>Information about visas, health and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/specific-needs.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Specific needs"><span>Specific needs</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Specific needs" class="DescriptionText__intro_ERMwle7p"><p>Options for mobility and medical assistance and first-time flyers. <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Specific needs" href="/au/en/travel-info/specific-needs/mobility-assistance.html">Request wheelchair assistance</a>.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/travel-info/children.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Fly|Travelling with children"><span>Travelling with children</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Fly|Travelling with children" class="DescriptionText__intro_ERMwle7p"><p>Get ready for your big adventure with our dedicated family section.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/frequent-flyer.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer"><span>Frequent Flyer</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Frequent Flyer_subMenu" aria-label="Frequent Flyer Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/frequent-flyer/earn-points.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Earn Qantas Points"><span>Earn Qantas Points</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|Earn Qantas Points" class="DescriptionText__intro_ERMwle7p"><p><a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Earn Qantas Points" href="/au/en/frequent-flyer/earn-points.html">Earning points</a> couldn’t be easier. Whether you’re booking your next holiday or <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Earn Qantas Points" href="/au/en/frequent-flyer/categories/flights.html">flying</a> for business or pleasure, you could be earning points on all sorts of things with our <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Earn Qantas Points" href="/au/en/frequent-flyer/partners.html">partners</a>.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/frequent-flyer/use-points.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points"><span>Use Qantas Points</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|Use Qantas Points" class="DescriptionText__intro_ERMwle7p"><p>With lots of ways to <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points" href="/au/en/frequent-flyer/use-points.html">use your points</a>, you'll be sure to find something you like. Use your points for <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points" href="/au/en/frequent-flyer/categories/flights.html#use-points">flights</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points" href="/au/en/frequent-flyer/use-points/classic-upgrade-rewards.html">upgrades</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points" href="/au/en/frequent-flyer/categories/hotels-travel.html">hotels</a>, or <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Use Qantas Points" href="/au/en/book-a-trip/cars.html">car</a> hire.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/frequent-flyer/status-and-clubs.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Status and Clubs"><span>Status and Clubs</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|Status and Clubs" class="DescriptionText__intro_ERMwle7p"><p>The more you fly, the faster you'll <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Status and Clubs" href="/au/en/frequent-flyer/status-and-clubs/status.html">enjoy benefits</a> like priority boarding; or earn points to unlock <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Status and Clubs" href="/au/en/frequent-flyer/status-and-clubs/points-club.html">Points Club</a>, where you'll enjoy benefits like lounge access, or <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Status and Clubs" href="/au/en/frequent-flyer/the-qantas-club.html">The Qantas Club</a> to start your journey off right.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://www.qantas.com/au/en/my-account" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account"><span>My account</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|My account" class="DescriptionText__intro_ERMwle7p"><p>Check your <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/points-activity.html">points balance</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/points-activity/family-transfers.html">transfer points</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/profile.html">update your details</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/points-activity/claim-missing-points.html">claim missing points</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/points-activity/top-up-points.html">top-up points</a>, <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|My account" href="/au/en/frequent-flyer/my-account/bookings.html">manage bookings</a> and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/frequent-flyer/news.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|News"><span>News</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|News" class="DescriptionText__intro_ERMwle7p"><p>All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/frequent-flyer/member-offers.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Frequent Flyer|Member offers"><span>Member offers</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Frequent Flyer|Member offers" class="DescriptionText__intro_ERMwle7p"><p>Travel and partner special offers available exclusively for our members.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/au/en/business.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Qantas for Business"><span>Qantas for Business</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Qantas for Business_subMenu" aria-label="Qantas for Business Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/business/business-rewards.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Qantas for Business|Qantas Business Rewards"><span>Qantas Business Rewards</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Qantas for Business|Qantas Business Rewards" class="DescriptionText__intro_ERMwle7p"><p>Designed for small to medium businesses. Discover how you can start earning great rewards and savings simply for running your business.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/business/corporate-government-and-business.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Qantas for Business|Corporate, Business & Government"><span>Corporate, Business & Government</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Qantas for Business|Corporate, Business & Government" class="DescriptionText__intro_ERMwle7p"><p>Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly alot.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/business/corporate-amex.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Qantas for Business|American Express® Qantas Business Cards"><span>American Express® Qantas Business Cards</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Qantas for Business|American Express® Qantas Business Cards" class="DescriptionText__intro_ERMwle7p"><p>Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions.</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="https://help.qantas.com/support/s/" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Help"><span>Help</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="Help_subMenu" aria-label="Help Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/support/contact-us.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Help|Contact us"><span>Contact us</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Help|Contact us" class="DescriptionText__intro_ERMwle7p"><p>Get in touch, we're here to help. Find support, contact your local Qantas office, provide feedback and more.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://help.qantas.com/support/s/" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Help|Help and support"><span>Help and support</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Help|Help and support" class="DescriptionText__intro_ERMwle7p"><p>Find answers to frequently asked questions and popular topics.</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/au/en/support/how-to-videos.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="Help| 'How to' videos"><span> 'How to' videos</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="Help| 'How to' videos" class="DescriptionText__intro_ERMwle7p"><p>View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass.</p> </div></li></ul></div></li><li><div data-widget-type="shoppingcart" id="shoppingcart" class="clearfix"><script type="qantas/widget">{"shoppingCartLabel":"Shopping cart","languageCode":"en","environment":"production","countryCode":"au"}</script><div class="ShoppingCart__shoppingCartPlaceholder_eidHnN4f"><div class="ShoppingCart__shoppingCartPlaceholderIcon_wmB3uX7y skeleton-placeholder"></div></div></div><script defer="" src="https://static.qantas.com/ams02/a974/62/prod/master/shoppingcart_widget/current/app.js" type="text/javascript"></script></li></ul></div></nav></div></div><div class="HeaderWrapper-module__globalNav___2ekh1"><div data-widget-type="global_features_navigation" class="global_features_mobile"><script type="qantas/widget">{"restApiDomain":"https://www.qantas.com","language":"en","environment":"production","region":"au"}</script></div></div></div></header></div> <script id="e9868d2d-0622-406c-85c0-f011322abdfa-props" type="application/json">{"styleSys":{},"resourceType":"aem-qantas-global/components/header/v1/header","global-navigation":{"showGlobalNav":true,"globalNavJson":{"region":"au","language":"en","environment":"production","restApiDomain":"https://www.qantas.com"},"appUrl":"https://static.qantas.com/ams02/a974/29/prod/master/universal-navigation-widget/current/app.js","dataWidgetType":"global_features_navigation"},"shopping-cart":{"enableShoppingCart":true,"shoppingCartJson":{"shoppingCartLabel":"Shopping cart","countryCode":"au","languageCode":"en","environment":"production"},"appUrl":"https://static.qantas.com/ams02/a974/62/prod/master/shoppingcart_widget/current/app.js","dataWidgetType":"shoppingcart"},"accessibility":{"openMenu":"Open Menu","mainMenu":"Main menu","backButton":"Back button","skipTo":"Skip to %s","menu":"Menu","closeMenu":"Close menu","close":"Close","openSearch":"Open Search","skipToContent":"Skip to content","changeLanguageRegion":"Change language and region"},"header":{"search":{"searchHidden":false,"searchUrl":"https://search.qantas.com/","searchFormLabel":"Search","searchFormPlaceholder":"Search","region":"au","language":"en"},"region-selector":{"hideRegionSelector":false,"selectRegionPlaceHolder":"Select Region","languageRegionLabel":"Language - Region","regions":[{"country":"Argentina","language":"English","localeCountry":"Argentina","localeLanguage":"English","link":"/ar/en.html","code":"en-AR","languageCode":"en","selected":false},{"country":"Australia","language":"English","localeCountry":"Australia","localeLanguage":"English","link":"/au/en.html","code":"en-AU","languageCode":"en","selected":true},{"country":"Austria","language":"English","localeCountry":"Austria","localeLanguage":"English","link":"/at/en.html","code":"en-AT","languageCode":"en","selected":false},{"country":"Belgium","language":"English","localeCountry":"Belgium","localeLanguage":"English","link":"/be/en.html","code":"en-BE","languageCode":"en","selected":false},{"country":"Brazil","language":"English","localeCountry":"Brazil","localeLanguage":"English","link":"/br/en.html","code":"en-BR","languageCode":"en","selected":false},{"country":"Canada","language":"English","localeCountry":"Canada","localeLanguage":"English","link":"/ca/en.html","code":"en-CA","languageCode":"en","selected":false},{"country":"Chile","language":"English","localeCountry":"Chile","localeLanguage":"English","link":"/cl/en.html","code":"en-CL","languageCode":"en","selected":false},{"country":"China","language":"English","localeCountry":"China","localeLanguage":"English","link":"/cn/en.html","code":"en-CN","languageCode":"en","selected":false},{"country":"China","language":"Chinese","localeCountry":"中国","localeLanguage":"中文","link":"/cn/zh_CN.html","code":"zh-CN","languageCode":"zh","selected":false},{"country":"Fiji","language":"English","localeCountry":"Fiji","localeLanguage":"English","link":"/fj/en.html","code":"en-FJ","languageCode":"en","selected":false},{"country":"Finland","language":"English","localeCountry":"Finland","localeLanguage":"English","link":"/fi/en.html","code":"en-FI","languageCode":"en","selected":false},{"country":"France","language":"English","localeCountry":"France","localeLanguage":"English","link":"/fr/en.html","code":"en-FR","languageCode":"en","selected":false},{"country":"France","language":"French","localeCountry":"France","localeLanguage":"français","link":"/fr/fr.html","code":"fr-FR","languageCode":"fr","selected":false},{"country":"French Polynesia","language":"English","localeCountry":"French Polynesia","localeLanguage":"English","link":"/pf/en.html","code":"en-PF","languageCode":"en","selected":false},{"country":"Germany","language":"English","localeCountry":"Germany","localeLanguage":"English","link":"/de/en.html","code":"en-DE","languageCode":"en","selected":false},{"country":"Hong Kong SAR China","language":"English","localeCountry":"Hong Kong SAR China","localeLanguage":"English","link":"/hk/en.html","code":"en-HK","languageCode":"en","selected":false},{"country":"Hong Kong SAR China","language":"Chinese","localeCountry":"香港","localeLanguage":"中文","link":"/hk/zh_TW.html","code":"zh-HK","languageCode":"zh","selected":false},{"country":"India","language":"English","localeCountry":"India","localeLanguage":"English","link":"/in/en.html","code":"en-IN","languageCode":"en","selected":false},{"country":"Indonesia","language":"English","localeCountry":"Indonesia","localeLanguage":"English","link":"/id/en.html","code":"en-ID","languageCode":"en","selected":false},{"country":"Ireland","language":"English","localeCountry":"Ireland","localeLanguage":"English","link":"/ie/en.html","code":"en-IE","languageCode":"en","selected":false},{"country":"Italy","language":"English","localeCountry":"Italy","localeLanguage":"English","link":"/it/en.html","code":"en-IT","languageCode":"en","selected":false},{"country":"Japan","language":"English","localeCountry":"Japan","localeLanguage":"English","link":"/jp/en.html","code":"en-JP","languageCode":"en","selected":false},{"country":"Japan","language":"Japanese","localeCountry":"日本","localeLanguage":"日本語","link":"/jp/ja.html","code":"ja-JP","languageCode":"ja","selected":false},{"country":"Mexico","language":"English","localeCountry":"Mexico","localeLanguage":"English","link":"/mx/en.html","code":"en-MX","languageCode":"en","selected":false},{"country":"Netherlands","language":"English","localeCountry":"Netherlands","localeLanguage":"English","link":"/nl/en.html","code":"en-NL","languageCode":"en","selected":false},{"country":"New Caledonia","language":"English","localeCountry":"New Caledonia","localeLanguage":"English","link":"/nc/en.html","code":"en-NC","languageCode":"en","selected":false},{"country":"New Zealand","language":"English","localeCountry":"New Zealand","localeLanguage":"English","link":"/nz/en.html","code":"en-NZ","languageCode":"en","selected":false},{"country":"Papua New Guinea","language":"English","localeCountry":"Papua New Guinea","localeLanguage":"English","link":"/pg/en.html","code":"en-PG","languageCode":"en","selected":false},{"country":"Philippines","language":"English","localeCountry":"Philippines","localeLanguage":"English","link":"/ph/en.html","code":"en-PH","languageCode":"en","selected":false},{"country":"Singapore","language":"English","localeCountry":"Singapore","localeLanguage":"English","link":"/sg/en.html","code":"en-SG","languageCode":"en","selected":false},{"country":"South Africa","language":"English","localeCountry":"South Africa","localeLanguage":"English","link":"/za/en.html","code":"en-ZA","languageCode":"en","selected":false},{"country":"South Korea","language":"English","localeCountry":"South Korea","localeLanguage":"English","link":"/kr/en.html","code":"en-KR","languageCode":"en","selected":false},{"country":"South Korea","language":"Korean","localeCountry":"대한민국","localeLanguage":"한국어","link":"/kr/ko.html","code":"ko-KR","languageCode":"ko","selected":false},{"country":"Spain","language":"English","localeCountry":"Spain","localeLanguage":"English","link":"/es/en.html","code":"en-ES","languageCode":"en","selected":false},{"country":"Switzerland","language":"English","localeCountry":"Switzerland","localeLanguage":"English","link":"/ch/en.html","code":"en-CH","languageCode":"en","selected":false},{"country":"Taiwan","language":"English","localeCountry":"Taiwan","localeLanguage":"English","link":"/tw/en.html","code":"en-TW","languageCode":"en","selected":false},{"country":"Taiwan","language":"Chinese","localeCountry":"台灣","localeLanguage":"中文","link":"/tw/zh_TW.html","code":"zh-TW","languageCode":"zh","selected":false},{"country":"Thailand","language":"English","localeCountry":"Thailand","localeLanguage":"English","link":"/th/en.html","code":"en-TH","languageCode":"en","selected":false},{"country":"United Kingdom","language":"English","localeCountry":"United Kingdom","localeLanguage":"English","link":"/gb/en.html","code":"en-GB","languageCode":"en","selected":false},{"country":"United States","language":"English","localeCountry":"United States","localeLanguage":"English","link":"/us/en.html","code":"en-US","languageCode":"en","selected":false},{"country":"Vanuatu","language":"English","localeCountry":"Vanuatu","localeLanguage":"English","link":"/vu/en.html","code":"en-VU","languageCode":"en","selected":false},{"country":"Vietnam","language":"English","localeCountry":"Vietnam","localeLanguage":"English","link":"/vn/en.html","code":"en-VN","languageCode":"en","selected":false}],"selected":false},"logo":{"qantasLogo":"/content/dam/qantas/logos/qantas-masterbrand-logo-40px.svg","qantasAlt":"qantas logo","qantasLink":"/au/en.html","oneworldLogo":"/content/dam/qantas/icons/oneworld.svg","oneworldAlt":"oneworld blue icon","oneworldLink":"/au/en/qantas-experience/network-and-partner-airlines/oneworld.html"},"main-navigation":[{"promo-alt-text":"Stairs leading to beach, Discover more and escape to Australia","menu-link":"/au/en/travel-guides.html","level":1,"children":[{"level":2,"children":[{"level":3,"linkType":"internalLink","id":"1.2.2.1","title":"Sydney","navigation-link":"/au/en/travel-guides/australia/nsw/sydney.html"},{"level":3,"linkType":"internalLink","id":"1.2.2.2","title":"Melbourne","navigation-link":"/au/en/travel-guides/australia/vic/melbourne.html"},{"level":3,"linkType":"internalLink","id":"1.2.2.3","title":"Brisbane","navigation-link":"/au/en/travel-guides/australia/qld/brisbane.html"}],"textIsRich":"true","linkType":"internalLink","navigation-data-type":"links","id":"1.2.1","title":"Australia","navigation-link":"/au/en/travel-guides/australia.html"},{"level":2,"children":[{"level":3,"linkType":"internalLink","id":"1.2.3.1","title":"Auckland","navigation-link":"/au/en/travel-guides/new-zealand/north-island/auckland.html"},{"level":3,"linkType":"internalLink","id":"1.2.3.2","title":"Wellington","navigation-link":"/au/en/travel-guides/new-zealand/north-island/wellington.html"},{"level":3,"linkType":"internalLink","id":"1.2.3.3","title":"Queenstown","navigation-link":"/au/en/travel-guides/new-zealand/south-island/queenstown.html"}],"textIsRich":"true","linkType":"internalLink","navigation-data-type":"links","id":"1.2.2","title":"New Zealand","navigation-link":"/au/en/travel-guides/new-zealand.html"},{"level":2,"children":[{"level":3,"linkType":"internalLink","id":"1.2.4.1","title":"Fiji","navigation-link":"/au/en/travel-guides/south-pacific/fiji.html"},{"level":3,"linkType":"internalLink","id":"1.2.4.2","title":"Noumea","navigation-link":"/au/en/travel-guides/south-pacific/new-caledonia/noumea.html"}],"textIsRich":"true","linkType":"internalLink","navigation-data-type":"links","id":"1.2.3","title":"South Pacific","navigation-link":"/au/en/travel-guides/south-pacific.html"},{"level":2,"children":[{"level":3,"linkType":"internalLink","id":"1.2.5.1","title":"Hong Kong","navigation-link":"/au/en/travel-guides/asia/china/hong-kong.html"},{"level":3,"linkType":"internalLink","id":"1.2.5.2","title":"Tokyo","navigation-link":"/au/en/travel-guides/asia/japan/tokyo.html"},{"level":3,"linkType":"internalLink","id":"1.2.5.3","title":"Singapore","navigation-link":"/au/en/travel-guides/asia/singapore/singapore.html"}],"textIsRich":"true","linkType":"internalLink","navigation-data-type":"links","id":"1.2.4","title":"Asia","navigation-link":"/au/en/travel-guides/asia.html"},{"level":2,"children":[{"level":3,"linkType":"internalLink","id":"1.2.6.1","title":"Los Angeles","navigation-link":"/au/en/travel-guides/north-america/usa/los-angeles.html"},{"level":3,"linkType":"internalLink","id":"1.2.6.2","title":"New York","navigation-link":"/au/en/travel-guides/north-america/usa/new-york.html"},{"level":3,"linkType":"internalLink","id":"1.2.6.3","title":"Vancouver","navigation-link":"/au/en/travel-guides/north-america/canada/vancouver.html"}],"textIsRich":"true","linkType":"internalLink","navigation-data-type":"links","id":"1.2.5","title":"North America","navigation-link":"/au/en/travel-guides/north-america.html"},{"level":2,"children":[{"level":3,"linkType":"internalLink","id":"1.2.7.1","title":"Santiago","navigation-link":"/au/en/travel-guides/south-america/chile/santiago.html"}],"textIsRich":"true","linkType":"internalLink","navigation-data-type":"links","id":"1.2.6","title":"South America","navigation-link":"/au/en/travel-guides/south-america.html"},{"level":2,"children":[{"level":3,"linkType":"internalLink","id":"1.2.8.1","title":"London","navigation-link":"/au/en/travel-guides/europe/united-kingdom/london.html"},{"level":3,"linkType":"internalLink","id":"1.2.8.2","title":"Paris","navigation-link":"/au/en/travel-guides/europe/france/paris.html"},{"level":3,"linkType":"internalLink","id":"1.2.8.3","title":"Rome","navigation-link":"/au/en/travel-guides/europe/italy/rome.html"}],"textIsRich":"true","linkType":"internalLink","navigation-data-type":"links","id":"1.2.7","title":"Europe","navigation-link":"/au/en/travel-guides/europe.html"},{"level":2,"children":[{"level":3,"linkType":"internalLink","id":"1.2.9.1","title":"Johannesburg","navigation-link":"/au/en/travel-guides/africa/south-africa/johannesburg.html"}],"textIsRich":"true","linkType":"internalLink","navigation-data-type":"links","id":"1.2.8","title":"Africa","navigation-link":"/au/en/travel-guides/africa.html"},{"level":2,"textIsRich":"true","linkType":"externalLink","navigation-data-type":"description","text":"<p>Restaurant and hotel reviews, photo galleries and travel articles.</p>\r\n","id":"1.2.9","title":"Travel Insider","navigation-link":"https://www.qantas.com/travelinsider/en.html"},{"level":2,"textIsRich":"true","linkType":"externalLink","navigation-data-type":"description","text":"<p>With our interactive map it's easy to plan your next trip using money or Qantas Points.</p>\r\n","id":"1.2.10","title":"Where can I go?","navigation-link":"https://www.qantas.com/directconnect/affinity"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Looking for holiday inspiration? Browse our travel recommendations for Australia and beyond.</p>\r\n","id":"1.2.11","title":"Travel inspiration","navigation-link":"/au/en/travel-inspiration.html"}],"linkType":"internalLink","promo-image":"/content/dam/imb/img/190x440/escape-au-190x440.jpg","id":"1.1","menu-label":"Travel guides"},{"promo-alt-text":"Flights to Australia, image of Sydney Harbor","menu-link":"/au/en/flight-deals.html","level":1,"children":[{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Find offers on Qantas flights across a range of international destinations.</p>\r\n","id":"1.3.1","title":"All flight deals","navigation-link":"/au/en/flight-deals.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Check out our latest travel deals and Frequent Flyer offers, including flights on sale, hotel deals, car hire and more.</p>\r\n","id":"1.3.2","title":"Travel deals and packages","navigation-link":"/au/en/flight-deals/travel-deals-and-packages.html"},{"level":2,"children":[{"level":3,"linkType":"externalLink","id":"1.3.4.1","title":"Flights to Sydney","navigation-link":"https://www.qantas.com/au/en/flight-deals/flights-to-sydney.html/syd/economy"},{"level":3,"linkType":"externalLink","id":"1.3.4.2","title":"Flights to Melbourne","navigation-link":"https://www.qantas.com/au/en/flight-deals/flights-to-melbourne.html/mel/economy"},{"level":3,"linkType":"externalLink","id":"1.3.4.3","title":"Flights to Brisbane","navigation-link":"https://www.qantas.com/au/en/flight-deals/flights-to-brisbane.html/bne/economy"}],"textIsRich":"true","linkType":"internalLink","navigation-data-type":"links","id":"1.3.3","title":"Domestic","navigation-link":"/au/en/flight-deals/domestic.html"},{"level":2,"children":[{"level":3,"linkType":"externalLink","id":"1.3.5.1","title":"Flights to New Zealand","navigation-link":"https://www.qantas.com/au/en/flight-deals/flights-to-new-zealand.html/nz/economy"},{"level":3,"linkType":"externalLink","id":"1.3.5.2","title":"Flights to USA","navigation-link":"https://www.qantas.com/au/en/flight-deals/flights-to-usa.html/us/economy"},{"level":3,"linkType":"externalLink","id":"1.3.5.3","title":"Flights to UK","navigation-link":"https://www.qantas.com/au/en/flight-deals/flights-to-united-kingdom.html/gb/economy"}],"textIsRich":"true","linkType":"internalLink","navigation-data-type":"links","id":"1.3.4","title":"International","navigation-link":"/au/en/flight-deals/international.html"}],"linkType":"internalLink","promo-image":"/content/dam/imb/img/Australia-flight-deals-190x135.jpg","id":"1.2","menu-label":"Flight deals"},{"promo-alt-text":"Exclusive discounts on tours and activities, purple lavender fields ","menu-link":"/au/en/qantas-experience.html","level":1,"children":[{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Find out more about our award-winning <a href=\"/content/qantas/au/en/qantas-experience/travel-classes/first.html\">First</a> and International <a href=\"/content/qantas/au/en/qantas-experience/travel-classes/business.html\">Business</a> cabins and more classes of travel on Qantas.</p>\r\n","id":"1.4.1","title":"Travel Classes","navigation-link":"/au/en/qantas-experience/travel-classes.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Discover inflight dining options, entertainment, seat maps, <a href=\"/content/qantas/au/en/about-us/our-company/fleet.html\">aircraft</a> you'll be flying on and more.</p>\r\n","id":"1.4.2","title":"Onboard","navigation-link":"/au/en/qantas-experience/onboard.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Fly away with complimentary food, drinks, entertainment, baggage and more included in every Qantas fare.</p>\r\n","id":"1.4.3","title":"Experience the Qantas difference","navigation-link":"/au/en/qantas-experience/why-qantas.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Discover our <a href=\"/content/qantas/au/en/qantas-experience/australian-domestic-flight-network.html\">Australian domestic</a> and <a href=\"/content/qantas/au/en/qantas-experience/international-flight-network.html\">international</a> network, airline partners and <a href=\"/content/qantas/au/en/qantas-experience/network-and-partner-airlines/oneworld.html\"><b>one</b>world</a>.</p>\r\n","id":"1.4.4","title":"Our network and partner airlines","navigation-link":"/au/en/qantas-experience/network-and-partner-airlines.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Search current timetable information for Qantas, QantasLink and Jetstar flights.</p>\r\n","id":"1.4.5","title":"Timetables","navigation-link":"/au/en/qantas-experience/timetables.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox.</p>\r\n","id":"1.4.6","title":"Email subscription","navigation-link":"/au/en/travel-info/email-subscription.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Book and manage your trip with features such as check-in, seat selection and boarding pass access. You can track your Qantas Points, shop and more.</p>\r\n","id":"1.4.7","title":"Qantas App","navigation-link":"/au/en/qantas-experience/qantas-app.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey.</p>\r\n","id":"1.4.8","title":"Why book on qantas.com","navigation-link":"/au/en/qantas-experience/book-direct.html"}],"linkType":"internalLink","promo-image":"/content/dam/imb/img/190x440/QQP-Nav_banner_190x440_D4.jpg","id":"1.3","menu-label":"Plan"},{"menu-link":"/au/en/book-a-trip.html","level":1,"children":[{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Book <a href=\"/content/qantas/au/en/book-a-trip/flights.html\" title=\"book flights\">flights</a>, <a href=\"/content/qantas/au/en/book-a-trip/flights/multi-city.html\" title=\"multi city flights\">multi-city</a> or round the world trips, search using our <a href=\"https://www.qantas.com/directconnect/affinity\">interactive map</a> or redeem a <a href=\"/content/qantas/au/en/book-a-trip/flights/travel-credits.html\" title=\"travel credits\">travel credit.</a></p>\r\n","id":"1.5.1","title":"Flights","navigation-link":"/au/en/book-a-trip/flights.html"},{"level":2,"textIsRich":"true","linkType":"externalLink","navigation-data-type":"description","text":"<p>Earn Qantas Points on our huge range of accommodation options worldwide.</p>\r\n","id":"1.5.2","title":"Hotels and Airbnb","navigation-link":"https://www.qantas.com/hotels"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Compare and book travel insurance for your next trip.</p>\r\n","id":"1.5.3","title":"Travel insurance","navigation-link":"/au/en/book-a-trip/travel-insurance.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Book 10 or more passengers travelling to the same destination.</p>\r\n","id":"1.5.4","title":"Group travel","navigation-link":"/au/en/book-a-trip/flights/group-travel.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Buy flight and unique experience vouchers.</p>\r\n","id":"1.5.5","title":"Gift vouchers","navigation-link":"/au/en/book-a-trip/gift-vouchers.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Book <a href=\"/content/qantas/au/en/book-a-trip/cars.html\">car hire</a>, <a href=\"/content/qantas/au/en/book-a-trip/cars/specials.html\">car specials</a> or <a href=\"/content/qantas/au/en/book-a-trip/trucks.html\">commercial vehicles</a>.</p>\r\n","id":"1.5.6","title":"Cars","navigation-link":"/au/en/book-a-trip/cars.html"},{"level":2,"textIsRich":"true","linkType":"externalLink","navigation-data-type":"description","text":"<p>Book your perfect holiday with a flight and accommodation package. </p>\r\n","id":"1.5.7","title":"Qantas Holidays","navigation-link":"https://www.qantas.com/holidays"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Book city tours, hop-on-hop-off buses, organised tours and more.</p>\r\n","id":"1.5.8","title":"Activities","navigation-link":"/au/en/book-a-trip/activities.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Connect with a local pet sitter to mind your pet while you're on holiday.</p>\r\n","id":"1.5.9","title":"Pet sitting","navigation-link":"/au/en/book-a-trip/pet-sitting.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Search and book from over 15,000 cruise itineraries.</p>\r\n","id":"1.5.10","title":"Cruises","navigation-link":"/au/en/book-a-trip/cruises.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Earn Qantas Points when riding with Uber to and from eligible Australian airports.</p>\r\n","id":"1.5.11","title":"Uber","navigation-link":"/au/en/book-a-trip/uber.html"}],"linkType":"internalLink","id":"1.4","menu-label":"Book"},{"promo-alt-text":"Manage your trip with the Qantas App, image of lady using a mobile","menu-link":"/au/en/travel-info.html","level":1,"children":[{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Track updates on extreme weather or other major issues that may impact your flight.</p>\r\n","id":"1.6.1","title":"Travel updates","navigation-link":"/au/en/travel-info/travel-updates.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Find departure and arrival information and view our <a href=\"/content/qantas/au/en/travel-info/flight-status/on-time-performance.html\">on-time performance</a>.</p>\r\n","id":"1.6.2","title":"Flight status","navigation-link":"/au/en/travel-info/flight-status.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Ways to check-in for your flight including online and on your mobile.</p>\r\n","id":"1.6.3","title":"Check-in","navigation-link":"/au/en/travel-info/check-in.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Change or cancel flights, redeem a <a href=\"/content/qantas/au/en/manage-booking/credit-vouchers.html\">Flight Credit</a>, <a href=\"/content/qantas/au/en/manage-booking/upgrade.html\">request an upgrade</a>, check-in and more.</p>\r\n","id":"1.6.4","title":"Manage booking","navigation-link":"/au/en/manage-booking.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Choose the seat that suits you before you arrive at the airport on Qantas operated flights.</p>\r\n","id":"1.6.5","title":"Seat selection","navigation-link":"/au/en/travel-info/seat-selection.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Browse our airport guides and lounge network information.</p>\r\n","id":"1.6.6","title":"At the airport","navigation-link":"/au/en/qantas-experience/at-the-airport.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>View <a href=\"/content/qantas/au/en/travel-info/baggage.html\" title=\"Link to baggage allowances\">baggage allowances</a>, purchase <a title=\"Links to additional baggage\" href=\"/content/qantas/au/en/travel-info/baggage/additional-baggage.html\">additional baggage</a>, learn about <a href=\"/content/qantas/au/en/travel-info/baggage/dangerous-goods.html\" title=\"Link to dangerous goods page\">dangerous goods</a> or track lost baggage.</p>\r\n","id":"1.6.7","title":"Baggage","navigation-link":"/au/en/travel-info/baggage.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Start your trip in the exclusive surrounds of one of our world class airport lounges.</p>\r\n","id":"1.6.8","title":"Airport lounges","navigation-link":"/au/en/qantas-experience/at-the-airport/airport-lounges.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Information about visas, health and more.</p>\r\n","id":"1.6.9","title":"Travel advice","navigation-link":"/au/en/travel-info/travel-advice.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Options for mobility and medical assistance and first-time flyers. <a href=\"/content/qantas/au/en/travel-info/specific-needs/mobility-assistance.html\">Request wheelchair assistance</a>.</p>\r\n","id":"1.6.10","title":"Specific needs","navigation-link":"/au/en/travel-info/specific-needs.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Get ready for your big adventure with our dedicated family section.</p>\r\n","id":"1.6.11","title":"Travelling with children","navigation-link":"/au/en/travel-info/children.html"}],"linkType":"internalLink","promo-image":"/content/dam/imb/img/190x440/qantas-app.jpg","id":"1.5","menu-label":"Fly"},{"menu-link":"/au/en/frequent-flyer.html","level":1,"children":[{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p><a href=\"/content/qantas/au/en/frequent-flyer/earn-points.html\">Earning points</a> couldn’t be easier. Whether you’re booking your next holiday or <a href=\"/content/qantas/au/en/frequent-flyer/categories/flights.html\">flying</a> for business or pleasure, you could be earning points on all sorts of things with our <a href=\"/content/qantas/au/en/frequent-flyer/partners.html\">partners</a>.</p>\r\n","id":"1.7.1","title":"Earn Qantas Points","navigation-link":"/au/en/frequent-flyer/earn-points.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>With lots of ways to <a href=\"/content/qantas/au/en/frequent-flyer/use-points.html\">use your points</a>, you'll be sure to find something you like. Use your points for <a href=\"/content/qantas/au/en/frequent-flyer/categories/flights.html#use-points\">flights</a>, <a href=\"/content/qantas/au/en/frequent-flyer/use-points/classic-upgrade-rewards.html\">upgrades</a>, <a href=\"/content/qantas/au/en/frequent-flyer/categories/hotels-travel.html\">hotels</a>, or <a href=\"/content/qantas/au/en/book-a-trip/cars.html\">car</a> hire.</p>\r\n","id":"1.7.2","title":"Use Qantas Points","navigation-link":"/au/en/frequent-flyer/use-points.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>The more you fly, the faster you'll <a href=\"/content/qantas/au/en/frequent-flyer/status-and-clubs/status.html\">enjoy benefits</a> like priority boarding; or earn points to unlock <a href=\"/content/qantas/au/en/frequent-flyer/status-and-clubs/points-club.html\">Points Club</a>, where you'll enjoy benefits like lounge access, or <a href=\"/content/qantas/au/en/frequent-flyer/the-qantas-club.html\">The Qantas Club</a> to start your journey off right.</p>\r\n","id":"1.7.3","title":"Status and Clubs","navigation-link":"/au/en/frequent-flyer/status-and-clubs.html"},{"level":2,"textIsRich":"true","linkType":"externalLink","navigation-data-type":"description","text":"<p>Check your <a href=\"/content/qantas/au/en/frequent-flyer/my-account/points-activity.html\">points balance</a>, <a href=\"/content/qantas/au/en/frequent-flyer/my-account/points-activity/family-transfers.html\">transfer points</a>, <a href=\"/content/qantas/au/en/frequent-flyer/my-account/profile.html\">update your details</a>, <a href=\"/content/qantas/au/en/frequent-flyer/my-account/points-activity/claim-missing-points.html\">claim missing points</a>, <a href=\"/content/qantas/au/en/frequent-flyer/my-account/points-activity/top-up-points.html\">top-up points</a>, <a href=\"/content/qantas/au/en/frequent-flyer/my-account/bookings.html\">manage bookings</a> and more.</p>\r\n","id":"1.7.4","title":"My account","navigation-link":"https://www.qantas.com/au/en/my-account"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more.</p>\r\n","id":"1.7.5","title":"News","navigation-link":"/au/en/frequent-flyer/news.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Travel and partner special offers available exclusively for our members.</p>\r\n","id":"1.7.6","title":"Member offers","navigation-link":"/au/en/frequent-flyer/member-offers.html"}],"linkType":"internalLink","id":"1.6","menu-label":"Frequent Flyer"},{"menu-link":"/au/en/business.html","level":1,"children":[{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Designed for small to medium businesses. Discover how you can start earning great rewards and savings simply for running your business.</p>\r\n","id":"1.8.1","title":"Qantas Business Rewards","navigation-link":"/au/en/business/business-rewards.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly alot.</p>\r\n","id":"1.8.2","title":"Corporate, Business & Government","navigation-link":"/au/en/business/corporate-government-and-business.html"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions.</p>\r\n","id":"1.8.3","title":"American Express® Qantas Business Cards","navigation-link":"/au/en/business/corporate-amex.html"}],"linkType":"internalLink","id":"1.7","menu-label":"Qantas for Business"},{"menu-link":"https://help.qantas.com/support/s/","level":1,"children":[{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>Get in touch, we're here to help. Find support, contact your local Qantas office, provide feedback and more.</p>\r\n","id":"1.9.1","title":"Contact us","navigation-link":"/au/en/support/contact-us.html"},{"level":2,"textIsRich":"true","linkType":"externalLink","navigation-data-type":"description","text":"<p>Find answers to frequently asked questions and popular topics.</p>\r\n","id":"1.9.2","title":"Help and support","navigation-link":"https://help.qantas.com/support/s/"},{"level":2,"textIsRich":"true","linkType":"internalLink","navigation-data-type":"description","text":"<p>View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass.</p>\r\n","id":"1.9.3","title":" 'How to' videos","navigation-link":"/au/en/support/how-to-videos.html"}],"linkType":"externalLink","id":"1.8","menu-label":"Help"}],"login":{"isOAuth":true,"includeLoginRibbon":true,"loginJsonStr":{"ui":{"ribbonLoginLabel":"Log in","ribbonCloseLabel":"Close","frequentFlyerLoginLabel":"Frequent Flyer login","frequentFlyerHomeLabel":"My account","frequentFlyerPointsLabel":"My activity statement","frequentFlyerStatusLabel":"Make a Reward booking","frequentFlyerBookingsLabel":"My bookings","frequentFlyerProfileLabel":"My profile","businessRewardsLoginLabel":"Business Rewards login","businessRewardsLabel":"Business Rewards","businessRewardsLinkNewAccountLabel":"Connect your account"},"model":{"loginCommonJs":"https://cdn.qantasloyalty.com/assets/widgets/login/v2/common.bundle.js","loginBundleJs":"https://cdn.qantasloyalty.com/assets/widgets/login/v2/login.bundle.js","frequentFlyerStatusUri":"https://www.qantas.com/travel/airlines/flight-search/global/en","businessRewardsLoginUri":"https://www.qantasbusinessrewards.com/login","oauthInitBundleUri":"https://cdn.qantasloyalty.com/appcache/qfa-qff-oauth-login/master/0.0.0/oauth.js","oauthBundleUri":"https://cdn.qantasloyalty.com/appcache/qdd-oauth-login/master/0.0.0/bundle.js","oauthLoginRibbonBundleUri":"https://cdn.qantasloyalty.com/appcache/qdd-login-ribbon/master/0.0.0/bundle.js","widgetCssUrl":"https://cdn.qantasloyalty.com/assets/widgets/login/v2/login.bundle.css","frequentFlyerLoginUri":"/au/en/frequent-flyer/my-account.html","loginInitJs":"https://cdn.qantasloyalty.com/assets/widgets/login/v2/init.bundle.js","frequentFlyerHomeUri":"/au/en/frequent-flyer/my-account.html","dologinUri":"/au/en/frequent-flyer/my-account.html","frequentFlyerPointsUri":"/au/en/frequent-flyer/my-account/points-activity.html","frequentFlyerBookingUri":"/au/en/frequent-flyer/my-account/bookings.html","frequentFlyerProfileUri":"/au/en/frequent-flyer/my-account/profile.html","frequentFlyerJoinUri":"/au/en/frequent-flyer/discover-and-join/join.html","includeLoginRibbon":true,"includeBusinessRewardsLogin":true,"enableSocialLogin":true,"loginLoadingPageUrl":"https://www.qantas.com/au/en/frequent-flyer/login-loading.html","businessRewardsLinkNewAccountUrl":"https://www.qantas.com/au/en/frequent-flyer/business-rewards-connect.html"}},"loginCommonJs":"https://cdn.qantasloyalty.com/assets/widgets/login/v2/common.bundle.js","loginBundleJs":"https://cdn.qantasloyalty.com/assets/widgets/login/v2/login.bundle.js","initBundleUrl":"https://cdn.qantasloyalty.com/assets/widgets/login/v2/init.bundle.js","oauthInitBundleUri":"https://cdn.qantasloyalty.com/appcache/qfa-qff-oauth-login/master/0.0.0/oauth.js","oauthBundleUri":"https://cdn.qantasloyalty.com/appcache/qdd-oauth-login/master/0.0.0/bundle.js","oauthLoginRibbonBundleUri":"https://cdn.qantasloyalty.com/appcache/qdd-login-ribbon/master/0.0.0/bundle.js"}}}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "e9868d2d-0622-406c-85c0-f011322abdfa", "resourceType": "aem-qantas-global/components/header/v1/header" }); </script> <script src="/etc.clientlibs/aem-qantas-global/components/header/v1/header/clientlibs.min.ACSHASH1effe28f04cb0c130d39a8ca65a62cc3.js" type="text/javascript"></script> </div> </div> </div> </div> </div> <div class="layout-container responsivegrid padding--none aem-GridColumn aem-GridColumn--default--12"> <div id="layout-container-07fe9c44a1" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cx25-breadcrumb aem-GridColumn aem-GridColumn--default--12"> <div id="64277756-fe7d-449b-be2e-804be338b66b" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><nav class="Breadcrumb__breadcrumb_7n-DZBMj" aria-label="breadcrumbs"><ol class="Breadcrumb__breadcrumbList_3W1HdB2C"><li class="Breadcrumb__breadcrumbListItem_wjNt9hsb"><a class="Breadcrumb__breadcrumbLink_5bQxW9Iq" href="/au/en.html">Home</a></li><li class="Breadcrumb__breadcrumbListItem_wjNt9hsb"><a class="Breadcrumb__breadcrumbLink_5bQxW9Iq" href="/au/en/support.html">Help</a></li></ol></nav><script type="application/ld+json">{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.qantas.com/au/en.html"},{"@type":"ListItem","position":2,"name":"Help","item":"https://www.qantas.com/au/en/support.html"}]}</script></div></div> <script>window.digitalDataCategory = [{"name":"Help","template":"full-width"}];</script> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn aem-GridColumn--default--12"> <main id="main" class="cmp-container main" role="main" tabindex="“-1”"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-a16e190baf" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-d3180b166e" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-beb1436cc9" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> </div> </div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="11256261-78da-46af-a9eb-2f54054e7d9b" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h1 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Privacy and security</h1></div></div> </div> </div> <div class="cx25-text text--padding-small aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="8ee58075-b8d3-4ec4-9f91-343c3fa10d8e" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__intro-small_hpGbC6Vu RichText__autoColor_SOMKihjm"><p><span class="richtext__text richtext__text--large">Privacy Policy</span></p></div></div></div> </div> </div> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-7d7e31966a" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="0e22f4e8-f4fc-43c8-a308-f55df475e04c" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>Updated: 27 September 2024</p></div></div></div> </div> </div> <div class="cx25-anchor-link aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="5f6277de-0623-4ace-ae3c-d4a64d7b08bb" data-render-time="1" data-render-engine="gvm"><div class="List__anchorLinks_sXzI-QYy"><a id="cmp-anchor-links"></a><nav aria-label="Jump to page section"><ul class="List__anchorLinkList_eM7AF8e4"><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#introduction">Introduction</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#information-we-collect">Information we collect</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#how-we-collect-personal-information">How we collect personal information</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#how-we-use-your-personal-information">How we use your personal information</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#disclosure-of-personal-information">Disclosure of personal information</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#travelling-for-work">Travelling for work</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#qantas-programs-and-clubs">Qantas’ programs and clubs</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#how-we-use-cookies">How we use cookies and tags</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#how-we-hold-information-and-keep-it-secure">How we hold information and keep it secure</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#disclosure-of-information-across-borders">Disclosure of information across borders</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#privacy-complaints-and-further-information-">Privacy complaints and further information</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#european-data-protection-laws">European data protection laws</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#legal-grounds-for-use-of-personal-information">Legal grounds for use of personal information</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#resolving-your-concerns">Resolving your concerns</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#matters-outside-the-scope-of-the-privacy-policy">Matters Outside the Scope of the Privacy Policy</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#changes-to-this-privacy-policy">Changes to this Privacy Policy</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#contacting-us">Contacting Us</a></li></ul></nav></div></div> <script id="5f6277de-0623-4ace-ae3c-d4a64d7b08bb-props" type="application/json">{"styleSys":{},"resourceType":"aem-qantas-global/components/anchor-link/v1/anchor-link","jumpToLabel":"Jump to...","headingAsButtonLinkOverride":"","lastHeadingAsButton":false,"anchorLinksList":[{"id":"introduction","text":"Introduction"},{"id":"information-we-collect","text":"Information we collect"},{"id":"how-we-collect-personal-information","text":"How we collect personal information"},{"id":"how-we-use-your-personal-information","text":"How we use your personal information"},{"id":"disclosure-of-personal-information","text":"Disclosure of personal information"},{"id":"travelling-for-work","text":"Travelling for work"},{"id":"qantas-programs-and-clubs","text":"Qantas’ programs and clubs"},{"id":"how-we-use-cookies","text":"How we use cookies and tags"},{"id":"how-we-hold-information-and-keep-it-secure","text":"How we hold information and keep it secure"},{"id":"disclosure-of-information-across-borders","text":"Disclosure of information across borders"},{"id":"privacy-complaints-and-further-information-","text":"Privacy complaints and further information"},{"id":"european-data-protection-laws","text":"European data protection laws"},{"id":"legal-grounds-for-use-of-personal-information","text":"Legal grounds for use of personal information"},{"id":"resolving-your-concerns","text":"Resolving your concerns"},{"id":"matters-outside-the-scope-of-the-privacy-policy","text":"Matters Outside the Scope of the Privacy Policy"},{"id":"changes-to-this-privacy-policy","text":"Changes to this Privacy Policy"},{"id":"contacting-us","text":"Contacting Us"}]}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "5f6277de-0623-4ace-ae3c-d4a64d7b08bb", "resourceType": "aem-qantas-global/components/anchor-link/v1/anchor-link" }); </script> </div> <script src="/etc.clientlibs/aem-qantas-global/components/anchor-link/v1/anchor-link/clientlibs.min.ACSHASH5d0d7ba91412df25bb435859b330fb22.js" type="text/javascript"></script> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-a3050c96cd" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="introduction"></div> <div class="anchor-section__heading"> <div> <div id="07f0d7a4-d9ea-4428-8d38-4dd24571b635" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Introduction</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-526b4f4787" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="05672ddd-f5bb-48a2-8e36-614c5bd143be" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">General</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="a517f47c-d489-42bf-bdfc-ea4b0db3af03" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>This Privacy Policy explains how Qantas generally handles your personal information.  We may also provide more specific information relating to particular products or services in our privacy collection notices.</p> <p>We will update this policy on our website if we change the way we handle personal information.<b><i><u></u></i></b></p> <p>This Privacy Policy does not apply to Qantas’ employee records and contractor records.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="89622e72-3cb3-4269-9f05-0e7f9965dadc" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Specific types of interactions with us</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="7ee2289c-dcbc-4bda-8a33-9678fbffda29" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>In addition to the general information in this Privacy Policy, we have included specific sections that you should read if you:</p> <ul style="list-style-position: inside;"> <li>travel for work with one of our corporate, business or government clients</li> <li>travel for work on a booking in connection with one of our Qantas Business Rewards members</li> <li>are a member of, or use, Qantas’ programs and clubs, including if you are a party to eligible transactions under the Qantas Business Rewards program</li> <li>are based in the European Economic Area (the EEA) during your interactions with us (other than when you are in the EEA solely for travel purposes)</li> </ul></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="728d77ca-400e-427e-b878-df730da7e53c" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Who is Qantas?</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="3d273a36-6292-42a9-808f-673a23a6cb2b" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>This Privacy Policy applies to Qantas Airways Limited and its related bodies corporate (referred to as “Qantas”, “we” and our), excluding Qantas Superannuation Limited and excluding all Jetstar branded entities.</p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-9850bee0f5" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="information-we-collect"></div> <div class="anchor-section__heading"> <div> <div id="8983c43b-4a5b-4874-97c1-fcd7e1710952" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Information we collect</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-973478ba6d" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="c8e4cf7c-0976-4f3b-b334-bebf0e2de912" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">General</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="cc083675-cd96-42d7-8c8b-b9de7082f13f" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>The types of personal information that we collect and process about you will depend on our relationship with you.  It will include some or all of the following:</p> <ul style="list-style-position: inside;"> <li><b>General information about you: </b>your name, title, gender, date of birth, contact details, passport or other identification details (which may include your image) and your answer to a security question (for example, your favourite colour)</li> <li><b>Contact details:</b> such as phone number, address, email address, and social media handle</li> <li><b>Travel details: </b>such as travel itinerary, baggage, seat preferences, seat and meal requests</li> <li><b>Health and dietary information</b>: dietary requirement and health information, including requests for specific assistance, in connection with your use of our products and services</li> <li><b>Payment details:</b> such as credit or debit card number and expiry date</li> <li><b>Your use of our products and services</b>: such as use of our inflight entertainment systems and your previous travel arrangements with us </li> <li><b>CCTV images</b>: captured in our airport lounges and other premises</li> <li><b>Our interactions with you</b>: such as any feedback, complaints, compliments, claims you have made (such as in relation to lost luggage), responses to market surveys, records of any correspondence and interactions with us and our staff (including in person, online, by telephone or email and via social media)</li> <li><b>Your interests</b>: such as destinations you have visited and products you have bought</li> <li><b>Website and mobile apps: </b>if you use our website or mobile applications, your geo-location, IP address, mobile telephone number or ID, and details of how you use the website or app and any third party sites that you have accessed from them</li> <li><b>Programs and clubs:</b> your membership number and details of your participation in our programs and clubs.  If you are a member of, or use, our programs and clubs, see “Qantas’ programs and clubs” section below for more information about the data we collect connected to your membership</li> <li><b>Employment information</b>: if you are an employee or other person travelling or obtaining products or services in relation to one of our corporate, business or government clients or in connection with our Qantas Business Rewards programme, certain information about your employment or relationship with our corporate or government clients such as your employer’s name, your employee number, your professional title and your work contact information</li> <li><b>Incidents</b>: details about any incidents that you are either involved in or that you witness, in connection with your flight or any of our products or services</li> <li><b>Information used to prevent and detect fraud</b>: an assessment of whether your transaction is potentially fraudulent, including the historical and other information used by our service provider to make this assessment</li> <li><b>WiFi use:</b> if you use WiFi in our lounges or onboard our aircraft, we collect information about you, your device and how you use the WiFi service</li> <li><b>Shareholders</b>: We may collect certain details about you to register and verify your interest in our securities.  This includes your name, address, number of shares held, tax file number and bank account details.  We may obtain this information through your share broker</li> </ul> <p>Certain aspects of your personal information, for example details of your travel documentation, payment details and contact information, are required for many of our products and services and if you fail to supply such information as requested for specific services, we may be unable to provide you with the products and services in full.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="119f881d-f416-45e1-a346-06ba4af5245e" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Sensitive personal information</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="551105d9-f39d-4c3a-99ee-8042c2cf9030" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>Under privacy laws, certain categories of personal information are considered particularly sensitive and therefore as needing additional protection. These categories include information about health, racial or ethnic origin, political opinions, religious beliefs, trade union membership or your sexual orientation. Sensitive information may also include genetic and biometric data. Information concerning criminal convictions and offences is also viewed as sensitive, for example, under European data protection law.</p> <p>We may collect and handle your sensitive personal information, for example:</p> <ul> <li>when you request special medical or access assistance;</li> <li> if you tell us you have specific dietary requirements relating to your religious beliefs; or</li> <li>information required by government authorities, to demonstrate fitness to fly (such as confirmation you meet any applicable COVID-19 testing requirements), or for public health reasons.</li> </ul> <p>We will ask you for your consent to handle this type of personal information, to the extent required under applicable laws, for example under the Australian Privacy Act or the European General Data Protection Regulation.</p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-41214a4df2" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="how-we-collect-personal-information"></div> <div class="anchor-section__heading"> <div> <div id="640eb2cf-435b-4bd8-81f8-04f532329388" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">How we collect personal information</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-2f82d98381" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="00665db3-75f6-47a5-8b57-3b5908fe4c2b" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>How we collect personal information about you will depend on our relationship or interactions with you.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="3b274fad-7f6a-4884-9773-5c8a69c1e373" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Directly from you</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="0ffe1b99-4448-4192-a908-316f2de18f46" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We mainly collect information directly from you, for example, when you use our website or social media, you call or write to us, we interact with you in person, such as when you use our products and services or participate in promotions, or you buy or sell shares in our company.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="7b8f2ed0-f79b-413e-b062-e0d558c223c9" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Indirectly</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="0a4ffab7-a429-4357-a1f7-758b21e94900" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>There may be occasions when we collect information about you from someone else, such as:</p> <ul> <li>Airline and non-airline partners participating in our programs and clubs</li> <li>travel agents, booking agents and other airlines, including when you make an inquiry but do not complete a booking</li> <li>When someone else books or purchases good or services on your behalf</li> <li>Our service providers, including providers of data analysis services</li> <li>Airports and their service providers</li> <li>Freight and associated service providers</li> <li>Third parties that provide us with marketing leads</li> <li>Immigration, customs, border, security, law enforcement and other government and regulatory authorities</li> <li>Other Qantas companies and Jetstar branded entities</li> <li>Businesses for whom we provide marketing and data analysis services</li> <li>Providers of third party websites, apps and social media platforms</li> </ul> <p>We may also collect information about you via data matching activities conducted by us or our trusted service providers.</p> <p>If you provide us with information about other individuals, regardless of whether you are travelling together, you are responsible for telling those individuals and letting them know that they can find a copy of this Privacy Policy on our website.</p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-2f53193ed6" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="how-we-use-your-personal-information"></div> <div class="anchor-section__heading"> <div> <div id="b5b21f2a-d28f-4a56-bf40-822151fa2cb2" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">How we use your personal information</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-9e351c3acd" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="17158290-b640-446c-b658-d87136808168" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We may use your personal information for the following purposes:</p> <ul> <li><b>To provide and administer our travel products and services</b>: to verify your identity, to contact you about your orders and bookings and travel, freight and other arrangements, to process payments, for quality assurance and training purposes, such as training our staff, testing our systems, and managing our suppliers. </li> <li><b>For marketing purposes</b>: to provide you with updates and offers, if you have chosen to receive these; to operate our competitions, promotions and events; to distribute our newsletters and other communications.  We may also use your information for marketing Qantas and our selected business partners’ products and services to you by post, email, SMS, phone and fax and, where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing.  We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you.<br /> </li> <li><b>To provide customer support</b>: to handle queries, complaints and claims.<br /> </li> <li><b>To comply with our legal obligations and for health, safety and security purposes</b>: to ensure the safety and security of all passengers, including investigating security and screening issues and to take appropriate steps to prioritise the health of those passengers and our crew. We may process your personal information to comply with our regulatory requirements including in relation to immigration, public health, customs and security or dialogue with regulators, as applicable, which may include disclosing your personal information to third parties, the court service, regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.</li> <li><b>To detect and prevent fraudulent activity</b> throughout our business operations <b></b></li> <li><b>To operate and facilitate your participation in our programs and clubs</b>: if you are a member of our programs and clubs, we will use personal information that we collect about you to ensure that you get the benefit of the programs and clubs and our partners’ programs and clubs, including to track your benefit accrual and redemption activities and record your usage of benefits.  Airline and non-airline partners participating in our programs and clubs, and operators of partner programs and clubs, may also use your personal information to facilitate your participation in the relevant program or club. <br /> </li> <li><b>To conduct market, consumer and other research</b>: to improve our products, services and marketing activities, including our websites, and to generate consumer insights that help us to market more efficiently and to be more relevant to you.<br /> </li> <li><b>To ensure website content is relevant</b>: including to ensure that content from our websites is presented in the most effective manner for you and for your device, which may include passing your data to business partners, suppliers and/or service providers.<br /> </li> <li><b>To manage any shareholding you may have in Qantas Airways Limited: </b>we use information about your interest in our securities to manage our share register, including through our service providers. <br /> </li> </ul> <p><b> </b>We may also combine the information that we collect and hold about you.</p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-2b6f6695a5" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="disclosure-of-personal-information"></div> <div class="anchor-section__heading"> <div> <div id="a0c09b88-842a-44e5-b229-13dfc11b90d2" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Disclosure of personal information</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-b0f26d6eee" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="6886d68b-1a8d-4338-b14b-254f6a0792ab" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We may disclose your personal information to third parties in connection with:</p> <ul style="list-style-position: inside;"> <li>goods and services that you have bought through us or that we provide to you</li> <li>the operation of, and your participation in, programs and clubs</li> <li>our legal obligations, responding to complaints and claims, and fraud detection and prevention</li> <li>security, customs, public health and immigration purposes</li> <li>your interest in our securities</li> </ul> <p>including:</p> <ul style="list-style-position: inside;"> <li>Other carriers on your itinerary so they can provide goods and services to you</li> <li>Airline and non-airline partners participating in our programs and clubs to allow you to receive offers and benefits in our programs and clubs</li> <li>Operators of other programs and clubs to allow you to receive offers and benefits in their programs and clubs</li> <li>various law enforcement agencies, regulatory authorities and governments around the world and their service providers</li> <li>such other third parties mentioned in the “How we use your personal information” section above</li> </ul> <p>For example:</p> <ul style="list-style-position: inside;"> <li>travel operators and travel agents, ground handling service providers (such as check-in agents, freight handling, specific assistance and ground transport, airport lounge operators, chauffeur services, catering services), and other members of the Qantas group may need the information in connection with these purposes</li> <li>we are required to maintain a register of shareholders and make it available for inspection by the public under the Australian Corporations Act 2001 (Cth) and we may also disclose information collected in connection with your shareholding to regulatory bodies such as the Australian Taxation Office.</li> <li>US federal law requires airlines, including Qantas, to collect an attestation in relation to the COVID-19 pandemic for passengers arriving in the US from a foreign country.  We are required to retain a copy of each attestation for 2 years, and to provide this to the US Centers for Disease Control and Prevention (CDC) upon request.  Visit the <a title="Centres for Disease Control website" href="https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html" target="_blank" rel="noopener">CDC's website<span class="visually-hidden">Opens in a new tab or window</span></a> for more information. </li> </ul> <p>In addition to the above third parties, we may use service providers for the services listed below, many of whom handle your personal information on our behalf.</p> <ul style="list-style-position: inside;"> <li>Billing and payment processing, including detecting and preventing fraudulent or suspicious bookings</li> <li>Catering</li> <li>Chauffeur services</li> <li>Airport lounge operations</li> <li>Ground handling (such as check-in agents, freight handling, specific assistance and ground transport)</li> <li>Customer service and call centres</li> <li>Corporate and government travel sales and fulfilment functions</li> <li>Market research and analysis</li> <li>Marketing, printing and distribution (including mailing and email) services</li> <li>Information technology services such as data storage, passenger and freight booking and distribution systems, communication networks, software and system development, maintenance and support, incident investigation and resolution, and information processing, analysis and reporting</li> <li>Investigating and responding to incidents</li> </ul> <p>We may disclose your personal information to comply with our legal obligations, respond to complaints and claims, and investigate and protect ourselves and third parties against any activity that we reasonably suspect to be fraudulent.  We may also disclose your personal information to law enforcement agencies, regulatory authorities and governments around the world and their service providers in connection with their investigations, screening, public health requirements or other functions.<b></b></p> <p>We may transfer your information between our related bodies corporate who comply with this Privacy Policy.</p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-276d8cfa71" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="travelling-for-work"></div> <div class="anchor-section__heading"> <div> <div id="7b980f05-a0ba-47a7-b574-b62fa43ca897" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Travelling for work</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-566d050ffa" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="99b7b9a2-6a9e-454f-a934-0aa734ea05fe" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>If you are travelling: </p> <ul style="list-style-position: inside;"> <li>under a travel agreement with our corporate, business or government clients; or</li> <li>on a booking in connection with one of our Qantas Business Rewards member,</li> </ul> <p>we may collect information about your role with the client or member.  For example, your employment type, your role and title, your employee number, your start date with the client and your travel arrangements.</p> <p>We may disclose your travel details and any information associated with your travel (such as incident reports) to the client or member.</p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-a7a7e04104" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="qantas-programs-and-clubs"></div> <div class="anchor-section__heading"> <div> <div id="a31f8882-6ba7-429b-89ff-e4ef73b4be26" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Qantas’ programs and clubs</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-6f7decee20" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="803e1299-22bd-475f-bb2c-05323581b190" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>Our programs and clubs include the Qantas Frequent Flyer Program, Qantas Business Rewards, Qantas Assure, Qantas Money, the Qantas Club, Qantas Golf Club, Qantas Marketplace and Qantas EpiQure. </p> <p>Membership of and participating in our clubs and programs is subject to the respective programs’ terms and conditions which can be viewed online at qantas.com.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="23fab237-4d34-4c86-a72c-09164f50afc9" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Personal information we collect</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="3315ef88-7505-424d-9305-51ded072547c" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h4 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">General participation in our programs and clubs</h4></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="491f8342-c8bb-4419-99c5-5dbc0f9559ce" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>The specific programs and clubs you join and participate in will determine the particular information we collect about you.  However, in general we collect the information below about our members.</p> <ul style="list-style-position: inside;"> <li><b>Information about your programs and club memberships</b>: any information supplied as part of applications in connection with our programs and clubs.</li> <li><b>Your payment details</b>: including information related to Qantas Frequent Flyer linked credit cards and Qantas branded credit and pre-paid cards.</li> <li><b>Marketing purposes</b>: your preferences, marketing subscriptions, interests and details of other memberships you may have.</li> <li><b>Information about your use of our products and services</b>: information about how you earn, redeem and transfer points and details about your activities with us and our airline and non-airline partners as part of participating in our programs and clubs.</li> </ul></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="c34d4bae-a7e2-4fea-9013-7ce4648c6ae4" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h4 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Logged in members who use qantas.com</h4></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="19ef8bd6-6c79-4713-8b48-54faf5d0bb27" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We may collect logs of your use of qantas.com while you have logged in. This information may include date and time of visit, membership number, membership status, surname, location and actions, for example, pages viewed, and pages submitted. </p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="56c76c6b-f762-46b9-917f-169b8374c77c" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">How we collect information</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="b72a749c-8e18-4d0f-bba2-3dc01680e0bf" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We collect personal information about you as a member of our programs and clubs through your registration and participation in them.</p> <p>We may collect information directly from you through our interactions with you. We may also collect information from others who interact with us on your behalf, our related bodies corporate and Jetstar branded entities, partner airlines, third parties providing services for our programs and clubs (including data analysis services), or our program and club partners, such as when you register through one of our program partners or transact with them, and other third parties.</p> <p>We may also collect information about you via data matching activities conducted by us or our trusted service providers. This may also include collecting information from public sources (for example, Census data) and combining this information with information that we hold about you.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="3b3ec0db-d1ae-432b-8c46-e18e7c5156bf" data-render-time="6" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">How we use your personal information</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="4e9bb75e-a2c1-4851-babc-aafcb0703924" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h4 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Providing and marketing enhanced products and services</h4></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="62525315-d3f7-4e04-9b09-48ddd9887bb2" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We use your personal information to personalise the way we provide and market enhanced benefits, products and services to you.  We aim to enhance the way you use our programs and clubs by understanding your preferences, interests and hobbies.</p> <p>We may also market the products and services of our partners and other third parties who we believe may have products and services in which you would be interested.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="112f03b1-bc0c-4f6f-bcbf-51e82571af89" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h4 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">General administration of clubs and programs</h4></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="1bd427b6-863a-4f92-a087-70f84bff5d61" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We use the information we hold about you to administer our programs and clubs.  These activities include:</p> <ul style="list-style-position: inside;"> <li>assessing your membership applications</li> <li>keeping track of the points you have earned, redeemed and transferred</li> <li>confirming your eligibility to participate in, and receive the benefits, goods and services, associated with our programs and clubs</li> <li>fraud detection and prevention</li> </ul> <p>We also use the information we hold to improve our services and customer service.  This may be achieved through activities such research, behavioural analytics, and planning and developing products.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="f6057c6e-3bef-4ee9-8379-b2b9009c30bb" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h4 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Logged in members who use qantas.com</h4></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="2b918a7f-3f23-444b-bc13-8ef53c5f25e0" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We may use this information we collect when members are logged in and using qantas.com to monitor the use of, and improve, the information and functions on qantas.com. We may also use the information to understand your preferences and provide you with information about our products and services and our partners' products and services which we think may interest you.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="9d1f1aa3-5b73-4370-a682-bac089b66eca" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Disclosure of your personal information</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="71fc410f-cc5c-43bd-aab2-4611870ffbd3" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We may disclose your information to partner airlines, <b>one</b>world alliance airlines, and non-airline program partners for the purposes outlined in this Privacy Policy.</p> <p>We may also disclose your information to:</p> <ul style="list-style-position: inside;"> <li>Providers of goods and services to members of our programs and clubs</li> <li>Service providers for our programs and clubs</li> <li>Operators of partner programs and clubs to allow you to receive offers and benefits in their programs and clubs</li> </ul> <p>They may use the information to operate programs and clubs. Such activities may include:</p> <ul style="list-style-position: inside;"> <li>administering programs and clubs generally</li> <li>determining your eligibility for, and providing, products and services</li> <li>handling and processing membership applications</li> <li>operating call and service centres</li> <li>providing market research and marketing services</li> <li>to facilitate your participation in the relevant program or club</li> </ul> <p>We may also disclose your personal information for fraud prevention and detection.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="4d26a3b0-2327-4e75-b5e4-321da2f9b2a1" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Qantas Business Rewards</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="640618a0-9f5e-4618-8948-c5d21c403561" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>If you purchase or use goods or services that have been acquired as part of a transaction that is eligible under the Qantas Business Rewards program, we may collect information about your role with the Qantas Business Rewards member. For example, your employment type, your employee number, your start date with the client and your travel arrangements.</p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-297e1031e6" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="how-we-use-cookies"></div> <div class="anchor-section__heading"> <div> <div id="34829c29-92a0-446a-92e0-cb1ca6febcf5" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">How we use cookies and tags</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-3e9ff2420e" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="4a78c606-0041-4b30-8875-1eba6e935854" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>Cookies are small pieces of data stored on the web browser on your computer. This website and associated websites (including those you reach by clicking on advertising) may store cookies on your web browser.</p> <p>Tags (or pixels) are short snippets of javascript (code) that set and read cookies. This website and associated websites may use tags for analytics and marketing.</p> <p>You can visit our <a href="/au/en/support/viewing.html" target="_self">viewing tips page</a> to see if you have cookies enabled in your browser. See <a href="/au/en/support/cookies-policy.html" target="_self">how we use cookies</a> and to <a href="/au/en/support/manage-cookies.html">enable or disable</a> cookies in your browser by visiting our <a href="/au/en/support/cookies-policy.html" target="_self" title="Our cookie policies">Cookies Policy</a><span aria-hidden="true">.</span></p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-52fe65eea5" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="how-we-hold-information-and-keep-it-secure"></div> <div class="anchor-section__heading"> <div> <div id="7f0ec86e-d113-4aea-8fe4-8cd60595bee5" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">How we hold information and keep it secure</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-30c688fd5e" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="0165f5b6-d118-4601-8d93-3116eafdacf9" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">IT Security</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="23c14943-788d-4db0-aca3-03d9bc466c6d" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We hold your personal information in a combination of hard copy and electronic files. We use third party information system providers who may store or have access to your personal information.<br /> When you book flights or access information about your membership of our programs and clubs, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website.</p> <p>No data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we maintain physical, electronic and procedural safeguards to protect your personal information in accordance with data protection legislative requirements and industry standards.</p> <p>If we have given you (or you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential and for complying with any other security procedures notified to you. We require that you do not disclose your passwords to anyone else.</p> <p>When you make a booking, you will be issued a booking reference. The booking reference serves as a unique passenger identifier and you should keep it secure. We recommend that you do not disclose your booking reference to anyone else and that you do not post a photo of your boarding pass or ticket on social media. </p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-0816fbe371" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="disclosure-of-information-across-borders"></div> <div class="anchor-section__heading"> <div> <div id="cb89f41a-d199-4cd3-99c9-075816895de0" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Disclosure of information across borders</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-031c5142f0" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="198d2373-c29f-4e1d-9c3f-362b7b656d84" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>When we disclose personal information in accordance with this Privacy Policy, it may be accessed from, transferred to, and/or stored outside the country in which you are located. The data protection laws in that country may be of a lower standard than those in your own country.  We will, in all circumstances, safeguard the personal information as set out in this Privacy Policy.</p> <p>Refer to the section on <a href="/au/en/support/privacy-and-security.html#european-data-protection-laws">European Data Protection Laws</a> for information about the export of personal data from the EEA to outside the EEA.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="259fd0a2-e9b0-47b4-9afd-c225a3131237" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">In the course of providing our services and facilitating reservations made through us</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="bd90ca8d-0984-4e28-863f-d449ac187abb" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>As a provider of travel and reservations services, we may disclose your information to countries where you travel or send freight to, or in which you have reserved services such as car hire or accommodation. This includes countries through which you are transiting and travel on flights operated by other airlines. In addition, your information may be disclosed to countries in which the providers of the services you have reserved operate or have their headquarters located.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="767d0ca3-4384-4107-8535-9ad97551ea43" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Our service providers</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="77adb325-d79e-4f7e-bcc7-6e555bc9dd9b" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We may also disclose your personal information to data processors (including operators of global travel distribution systems and reservation systems, and processors that assist us in preventing and detecting fraud), customer service providers and managers of our credit and financial products. The countries in which these third parties are located include the United Kingdom, the United States, Germany, South Africa and the Philippines.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="17629156-f933-40b7-8999-da21fce65101" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Access to, and correction of, information about you</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="e473cbf9-afd3-4fe8-8cac-0d28ed3ce507" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>In some countries you have the right to access, or correct, the personal information that we hold about you. If you would like to request access to, or correction of, your personal information that we hold, please contact us using the details in the section titled '<a href="/au/en/support/privacy-and-security.html#contacting-us" target="_self">Contacting Us</a>'.</p> <p>To the extent required by applicable law, we will provide you with access to the information we hold about you, including for the purpose of correcting or updating that information, within a reasonable timeframe (or any time frame stipulated by the laws that apply to your request). If we are permitted to withhold some of your personal information and we choose to do so, we will advise you when responding to your request. If we refuse to provide you with access to, or to amend, the information, to the extent required we will notify you of our reasons for the refusal and how you may complain about the refusal.</p> <p>Where permitted by law, we may recover from you our reasonable costs of supplying you with access to this information. However, we will not charge you for the making of the request or to correct or update your personal information. Loyalty Program members can update their profile information online or by contacting the Qantas Frequent Flyer service centre.</p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-47ca817520" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="privacy-complaints-and-further-information-"></div> <div class="anchor-section__heading"> <div> <div id="ac3a306c-94e7-4b5b-87bb-d63bd2354b8e" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Privacy complaints and further information</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-f7d3732c7e" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="6fc72602-49eb-4ada-a932-1268b0491bb6" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>If you have a concern about your privacy or you have any query on how your personal information is collected or used please contact us using the details below. We will respond to your query or complaint within a reasonable time.</p> <p>If you are not satisfied with our response, you may also contact the body responsible for administering the privacy laws in your country. If you are in Australia, you can contact the Office of the Australian Information Commissioner. In the United Kingdom you may contact the Office of the Information Commissioner.</p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-5a289db0d6" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="european-data-protection-laws"></div> <div class="anchor-section__heading"> <div> <div id="f0e36386-7805-4eea-b8f6-b8a822c73670" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">European data protection laws</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-eaab067254" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="a920b232-ca6f-489b-a43e-bb848877fc13" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>This section applies if you are based in the European Economic Area (EEA) during your interactions with us (other than when you are in the EEA solely for travel purposes) and sets out the additional information that we are required to provide to you under European data protection laws.</p> <p>Under European data protection laws, use of personal information must be based on one of a number of legal grounds and we are required to set out the grounds in respect of each use. Companies may process personal data only when the processing is permitted by the specific legal ground set out in the law.</p> <p>In the table below, we have set out the relevant grounds that apply to each purpose of data processing that is mentioned in this Privacy Policy. You can find an explanation of each of the legal grounds for use of personal information <a href="/au/en/support/privacy-and-security.html#legal-grounds-for-use-of-personal-information">here</a><span aria-hidden="true">.</span></p></div></div></div> </div> </div> <div class="cx25-table aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="9d8c50a1-a7a9-425d-8538-33160faee2dc" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="TableWrapper-module__tableWrapper___2IVlA"><div class="Table__tableContainer_n6ZVVgXO"><div class="Table__tableWrapper_Z3vs3WD9 Table__freezeLeftColumn_0lQDYEVH"><table width="100%" cellspacing="0" cellpadding="1" border="1"> <tbody> <tr> <th valign="top" scope="col" style="text-align: left;">Purposes of the data processing</th> <th valign="top" scope="col" style="text-align: left;">Use bases</th> </tr> <tr> <td valign="top" style="text-align: left;">To provide and administer our travel products and services</td> <td valign="top" style="text-align: left;"> <ul style="list-style-position: inside;"> <li>contract performance</li> <li>legitimate interests (to allow us to perform our obligations and provide services to you)<br /> </li> </ul> <p><b>For sensitive Personal Data</b></p> <ul style="list-style-position: inside;"> <li>Consent</li> </ul> </td> </tr> <tr> <td valign="top" style="text-align: left;">For marketing purposes</td> <td valign="top" style="text-align: left;"> <ul style="list-style-position: inside;"> <li>legitimate interests (in order to market to you) and consent (which can be withdrawn at any time)</li> </ul> </td> </tr> <tr> <td valign="top" style="text-align: left;">To provide customer support</td> <td valign="top" style="text-align: left;"> <ul style="list-style-position: inside;"> <li>contract performance</li> <li>legal obligation</li> <li>legitimate interests (to allow us to correspond with you in connection with our services)</li> </ul> </td> </tr> <tr> <td valign="top" style="text-align: left;">To comply with our legal obligations and for health, safety and security purposes</td> <td valign="top" style="text-align: left;"> <ul style="list-style-position: inside;"> <li>legal obligation</li> <li>legal claims</li> <li>legitimate interests (to cooperate with law enforcement and regulatory authorities, to take appropriate steps to prioritise the health and safety of our passengers and our crew)</li> </ul> <p><b>For sensitive Personal Data</b></p> <ul style="list-style-position: inside;"> <li>legal claims</li> <li>vital interests</li> <li>substantial public interest</li> <li>public interest in area of public health</li> </ul> </td> </tr> <tr> <td>To prevent and detect fraudulent activity</td> <td> <ul> <li>legal claims</li> <li>legitimate interests (to prevent, detect and take action in response to fraudulent activity, including fraudulent transactions)<br /> </li> </ul> </td> </tr> <tr> <td valign="top" style="text-align: left;">To operate and facilitate your participation in our programs and clubs</td> <td valign="top" style="text-align: left;"> <ul style="list-style-position: inside;"> <li>contract performance</li> <li>legitimate interests (to allow us to provide tailored services to you)</li> </ul> </td> </tr> <tr> <td valign="top" style="text-align: left;">To conduct market, consumer and other research</td> <td valign="top" style="text-align: left;"> <ul style="list-style-position: inside;"> <li>legitimate interest (to ensure that we understand our clients’ requirements)</li> </ul> </td> </tr> <tr> <td valign="top" style="text-align: left;">To ensure website content is relevant</td> <td valign="top" style="text-align: left;"> <ul style="list-style-position: inside;"> <li>legitimate interests (to allow us to provide you with the content and services on our website)</li> </ul> </td> </tr> <tr> <td valign="top" style="text-align: left;">To manage any shareholding you may have in Qantas Airways Limited</td> <td valign="top" style="text-align: left;"> <ul style="list-style-position: inside;"> <li>contract performance</li> <li>legitimate interests (to allow us to perform our obligations and provide services to you)</li> </ul> </td> </tr> </tbody> </table></div></div><caption class="Table__caption_WxwB-Skh Table__hideCaption_L0yyOaOR">The purpose of data processing and its uses</caption></div></div></div> <script id="9d8c50a1-a7a9-425d-8538-33160faee2dc-props" type="application/json">{"styleSys":{},"resourceType":"aem-qantas-global/components/table/v1/table","freezeLeftColumn":"true","caption":"The purpose of data processing and its uses","freezeTopRow":"false","tableData":"<table width=\"100%\" cellspacing=\"0\" cellpadding=\"1\" border=\"1\"> \n <tbody> \n <tr> \n <th valign=\"top\" scope=\"col\" style=\"text-align: left;\">Purposes of the data processing</th> \n <th valign=\"top\" scope=\"col\" style=\"text-align: left;\">Use bases</th> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">To provide and administer our travel products and services</td> \n <td valign=\"top\" style=\"text-align: left;\"> \n <ul style=\"list-style-position: inside;\"> \n <li>contract performance</li> \n <li>legitimate interests (to allow us to perform our obligations and provide services to you)<br /> </li> \n </ul> <p><b>For sensitive Personal Data</b></p> \n <ul style=\"list-style-position: inside;\"> \n <li>Consent</li> \n </ul> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">For marketing purposes</td> \n <td valign=\"top\" style=\"text-align: left;\"> \n <ul style=\"list-style-position: inside;\"> \n <li>legitimate interests (in order to market to you) and consent (which can be withdrawn at any time)</li> \n </ul> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">To provide customer support</td> \n <td valign=\"top\" style=\"text-align: left;\"> \n <ul style=\"list-style-position: inside;\"> \n <li>contract performance</li> \n <li>legal obligation</li> \n <li>legitimate interests (to allow us to correspond with you in connection with our services)</li> \n </ul> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">To comply with our legal obligations and for health, safety and security purposes</td> \n <td valign=\"top\" style=\"text-align: left;\"> \n <ul style=\"list-style-position: inside;\"> \n <li>legal obligation</li> \n <li>legal claims</li> \n <li>legitimate interests (to cooperate with law enforcement and regulatory authorities, to take appropriate steps to prioritise the health and safety of our passengers and our crew)</li> \n </ul> <p><b>For sensitive Personal Data</b></p> \n <ul style=\"list-style-position: inside;\"> \n <li>legal claims</li> \n <li>vital interests</li> \n <li>substantial public interest</li> \n <li>public interest in area of public health</li> \n </ul> </td> \n </tr> \n <tr> \n <td>To prevent and detect fraudulent activity</td> \n <td> \n <ul> \n <li>legal claims</li> \n <li>legitimate interests (to prevent, detect and take action in response to fraudulent activity, including fraudulent transactions)<br /> </li> \n </ul> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">To operate and facilitate your participation in our programs and clubs</td> \n <td valign=\"top\" style=\"text-align: left;\"> \n <ul style=\"list-style-position: inside;\"> \n <li>contract performance</li> \n <li>legitimate interests (to allow us to provide tailored services to you)</li> \n </ul> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">To conduct market, consumer and other research</td> \n <td valign=\"top\" style=\"text-align: left;\"> \n <ul style=\"list-style-position: inside;\"> \n <li>legitimate interest (to ensure that we understand our clients’ requirements)</li> \n </ul> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">To ensure website content is relevant</td> \n <td valign=\"top\" style=\"text-align: left;\"> \n <ul style=\"list-style-position: inside;\"> \n <li>legitimate interests (to allow us to provide you with the content and services on our website)</li> \n </ul> </td> \n </tr> \n <tr> \n <td valign=\"top\" style=\"text-align: left;\">To manage any shareholding you may have in Qantas Airways Limited</td> \n <td valign=\"top\" style=\"text-align: left;\"> \n <ul style=\"list-style-position: inside;\"> \n <li>contract performance</li> \n <li>legitimate interests (to allow us to perform our obligations and provide services to you)</li> \n </ul> </td> \n </tr> \n </tbody> \n</table>","showCaption":"false"}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "9d8c50a1-a7a9-425d-8538-33160faee2dc", "resourceType": "aem-qantas-global/components/table/v1/table" }); </script> <script src="/etc.clientlibs/aem-qantas-global/components/table/v1/table/clientlibs.min.ACSHASH178c703093f26be76a91ca8a60b10d87.js" type="text/javascript"></script> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-5f31483847" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="legal-grounds-for-use-of-personal-information"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> </div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="4e163fe9-2c09-436a-b878-165d32d21baf" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Legal grounds for use of personal information</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="f49c97dd-7ce8-4319-be62-13b64ef05654" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>The principal legal grounds for our use of your personal information are as follows:</p> <ul style="list-style-position: inside;"> <li><b>Consent</b>: where you have consented to our use of your information (you will have been presented with a consent form in relation to any such use and may withdraw your consent).</li> <li><b>Contract performance</b>: where we are required to collect and handle your personal information in order to provide you with the services that we have contractually agreed to provide to you, e.g. where you have booked a flight with us or the use of our freight service.<br /> </li> <li><b>Legal obligation</b>: where we need to use your personal information to comply with our legal obligations.<br /> </li> <li><b>Vital interests: </b>where we need to process your personal information in order to protect the vital interests of you or another natural person, e.g. where you require urgent assistance.<br /> </li> <li><b>Public interest</b>: where we need to process your personal information in order to carry out a task that is in the public interest.<br /> </li> <li><b>Legitimate interests</b>: where we use your information to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights.<br /> </li> </ul> <p>The legal grounds for our use of the sensitive categories of personal information are:</p> <ul style="list-style-position: inside;"> <li><b>Consent</b>: where you have explicitly consented to our use of your personal information. You may withdraw your consent to the use of your personal information.</li> <li><b>Vital interest</b>: where we need to process your personal information in order to protect the vital interests of you or another natural person where you or the other person is physically or legally incapable of giving consent.<br /> </li> <li><b>Legal claims</b>: where your personal information is necessary for us to establish, exercise or defend any legal claims.<br /> </li> <li><b>Substantial public interest</b>: where we need to process your personal information for reasons of substantial public interest set out in EU law or the laws of the member state in which you are based.<br /> </li> <li><b>Public interest in area of public health</b>: where we need to process your personal information for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health, set out in EU law or the laws of the member state in which you are based.<br /> </li> </ul></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="38d67ac1-4f91-43d3-9895-b2e167f2ec10" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Disclosure of information outside the EEA</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="904b2ed5-7cde-4f06-b5e5-4e8f3131691b" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>When we transfer personal information from inside the EEA to outside the EEA, we may be required by law to take specific measures to safeguard the relevant personal information. Certain countries outside the EEA have been approved by the European Commission as providing essentially equivalent protections to EEA data protection laws and therefore no additional safeguards are required to export personal information from the EEA to these jurisdictions. In countries which have not had these approvals, we will use appropriate safeguards to protect any personal information being transferred, such as EU Commission-approved model contractual clauses or binding corporate rules permitted by applicable legal requirements.</p> <p>Please refer to the section “<a href="/au/en/support/privacy-and-security.html#contacting-us" target="_self">Contacting Us</a>” if you would like to see a copy of the specific safeguards applied to the export of your personal information.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="67452b49-9f5e-4daa-a6b5-eadfaafc84d6" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Retention period</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="7b8a7174-3662-48b7-b879-685ab9b453ad" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>Our retention periods for personal data are based on business needs and legal requirements. We retain personal data for as long as is necessary for the processing purpose(s) for which the information was collected, and any other permissible, related purpose. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired, or to comply with regulatory requirements regarding the retention of such data. When personal data is no longer needed, we either securely destroy it, or irreversibly anonymise the data (and we may further retain and use the anonymised information).</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="a15b0ea1-a9d1-4fb5-8a10-a7d8b8f8fdbb" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Marketing</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="2893a844-9fc8-4385-a1a3-7277c7a82f93" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>You have the right to ask us not to process your personal information for marketing purposes. We will inform you if we intend to use your information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by not opting in when we invite you to participate in our marketing activities. You can also exercise the right by contacting us as set out in the “<a href="/au/en/support/privacy-and-security.html#contacting-us" target="_self">Contacting Us</a>” section below or by managing your marketing preferences at “My Profile” if your profile is registered on our website.</p></div></div></div> </div> </div> <div class="cx25-heading text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="6099a41f-fb17-4a88-842a-eb3d9bc306fb" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Additional Rights Under EU Law</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="aadaa2e6-4b20-4df4-bbfb-5f84ec0993dc" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>In addition to the rights outlined elsewhere in this Privacy Policy, under certain conditions you may have the right under EU data protection law to ask us to:</p> <ul style="list-style-position: inside;"> <li>provide you with further details on how we use and process your personal information;</li> <li>delete personal information we no longer have grounds to process; and</li> <li>restrict how we process your personal information while we consider an inquiry you have raised.</li> </ul> <p>In addition, under certain conditions, you have the right to:</p> <ul style="list-style-position: inside;"> <li>where processing is based on consent, withdraw the consent;</li> <li>lodge a complaint with a supervisory authority;</li> <li>object to any processing of personal information that we process on the “legitimate interests” or “public interests” grounds, unless our reasons for the underlying processing outweighs your interests, rights and freedoms; and</li> <li>object to direct marketing (including any profiling for such purposes) at any time.</li> </ul> <p>You can exercise these rights by contacting us at the “<a href="/au/en/support/privacy-and-security.html#contacting-us" target="_self">Contacting Us</a>” section below.</p> <p>These rights are subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege).</p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-84099f3f63" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="resolving-your-concerns"></div> <div class="anchor-section__heading"> <div> <div id="23eb0a17-baa2-43c5-98b7-cffad06a30ce" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Resolving your concerns</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-a5ee3f7f40" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="f20a0782-8fe4-43fa-960b-0bb8f25270b2" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>If you wish to gain access to your personal information, have a complaint about a breach of your privacy or you have any query on how your personal information is collected or used, please forward your request, complaint or query to the address below. We will respond to your query or complaint as soon as possible. Privacy complaints about our acts or practices may be investigated by the Privacy Commissioner who has the power to make a determination including a declaration that the claimant is entitled to compensation.</p> <p>Loyalty Program members can update their profile information online or by contacting the Qantas Frequent Flyer service centre. </p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-90b0fa62c3" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="matters-outside-the-scope-of-the-privacy-policy"></div> <div class="anchor-section__heading"> <div> <div id="fc2a16b8-9b57-4138-a669-15137f4d0fc9" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Matters Outside the Scope of the Privacy Policy</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-7211980d68" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="9232104b-d4f0-4758-b594-41b5b8708fa8" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>Our website may contain links to other companies’ websites or materials. If you choose to access such third-party websites, our privacy policy will not apply, and the privacy policy of the third-party website will apply instead. </p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-d33ceb0a0b" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="changes-to-this-privacy-policy"></div> <div class="anchor-section__heading"> <div> <div id="f6935b2f-d533-461c-9906-a06689ee2dbf" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Changes to this Privacy Policy</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-e0926ab928" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="b470846d-bcf1-43b5-8473-34d54d3b1272" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>We may amend this Privacy Policy as our business requirements or the law changes. Any changes to this Privacy Policy will be updated on this website, so please visit periodically to ensure that you have our most current privacy statement. </p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> <div class="layout-container responsivegrid width--standard text-align-left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-ea07c32091" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="contacting-us"></div> <div class="anchor-section__heading"> <div> <div id="fe25ce8c-2cce-48dd-a456-509e2fe8f6bb" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">Contacting Us</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--standard aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-ef807e3014" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="28177615-6c60-4dd9-92e0-d84099995162" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>Our preferred method for receiving questions about privacy is for you to use our <a title="Customer Feedback Form" href="/au/en/support/contact-us/customer-care-feedback-form.html">Customer Feedback Form</a><span aria-hidden="true">.</span></p> <p>You may also email us at <a title="email privacy team" href="mailto:PrivacyOfficer@qantas.com.au" target="_blank" rel="noopener">PrivacyOfficer@qantas.com.au<span class="visually-hidden">Opens in a new tab or window</span></a>, or write to us at:</p> <p>Group Privacy Officer<br /> C/- Qantas Customer Care<br /> Qantas Airways Limited<br /> 10 Bourke Road<br /> Mascot NSW 2020<br /> Australia</p> <p>If your inquiry relates to EU, Singapore or UK data protection laws you may email our Data Protection Officer at <a title="email privacy team" href="mailto:PrivacyOfficer@qantas.com.au">PrivacyOfficer@qantas.com.au</a><span aria-hidden="true">.</span></p></div></div></div> </div> </div> </div> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">Back to top</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </main> </div> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-experiencefragment cmp-experiencefragment--footer"> <div id="container-773974aec3" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid width--full-width padding--medium aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-6f76ceca6f" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> </div> </div> </div> <div class="footer-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <footer id="footer-container-bae7beb8e9" class="cmp-container content-view"> <div class="anchor-section__wrapper-backtoTop"> <a class="anchor-section__anchor-backtoTop" aria-label="Back to top" href="#header"></a> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid layout-styles--grey width--standard padding--medium aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-e5fc39cf53" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-56fb268485" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid layout-style-display-flex padding--medium aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-7ed210ef39" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"> <div id="layout-container-6a64667c00" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--3 aem-Grid--default--3 aem-Grid--phone--12 "> <div class="cx25-text text--padding-small aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"><div> <div id="53a4a727-d78d-4f88-99a7-61c09b34474b" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__intro-small_hpGbC6Vu RichText__autoColor_SOMKihjm"><p>About Qantas</p></div></div></div> </div> </div> <div class="cx25-list list-vertical-link aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"><div> <div id="674f845d-6255-43f3-9b6d-9ec31a89becf" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="BlockLinks__blockLinks_WcNI7EJJ BlockLinks__footer-vertical_PqcyFpuY"><ul class="BlockLinks__blockList_0ePA6r0R"><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/about-us.html">About Us</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/qantas-group.html">Qantas Group</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/about-us/news-room.html">News Room</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="https://careers.qantas.com">Careers</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/qantas-experience/network-and-partner-airlines/oneworld.html">oneworld</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/about-us/our-company/pilot-academy.html">Qantas Group Pilot Academy</a></li></ul></div></div></div> <script id="674f845d-6255-43f3-9b6d-9ec31a89becf-props" type="application/json">{"customMaxItems":0,"excludedPages":[],"fixedList":[{"page":"/content/qantas/au/en/about-us","ctaText":"About Us"},{"page":"/content/qantas/au/en/qantas-group","ctaText":"Qantas Group"},{"page":"/content/qantas/au/en/about-us/news-room","ctaText":"News Room"},{"page":"https://careers.qantas.com","ctaText":"Careers"},{"page":"/content/qantas/au/en/qantas-experience/network-and-partner-airlines/oneworld","ctaText":"oneworld"},{"page":"/content/qantas/au/en/about-us/our-company/pilot-academy","ctaText":"Qantas Group Pilot Academy"}],"showDescription":false,"items":[{"image":null,"cardLogo":"","link":"/au/en/about-us.html","active":false,"title":"About Us","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/qantas-group.html","active":false,"title":"Qantas Group","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/about-us/news-room.html","active":false,"title":"News Room","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"https://careers.qantas.com","active":false,"title":"Careers","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/qantas-experience/network-and-partner-airlines/oneworld.html","active":false,"title":"oneworld","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/about-us/our-company/pilot-academy.html","active":false,"title":"Qantas Group Pilot Academy","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""}],"styleSys":{"list-vertical-link":true},"resourceType":"aem-qantas-global/components/list/v1/list","parentPage":"","tagsMatch":"any","currentPagePath":"/content/experience-fragments/qantas/au/en/site/footer/master/jcr:content/root/footer_container/layout_container/layout_container/layout_container/layout_container/list","childDepth":"1","listFrom":"static","sortOrder":"asc","parentPageTitle":null,"variation":"hyperlinks"}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "674f845d-6255-43f3-9b6d-9ec31a89becf", "resourceType": "aem-qantas-global/components/list/v1/list" }); </script> </div> <script src="/etc.clientlibs/aem-qantas-global/components/list/v1/list/clientlibs.min.ACSHASH91efb86b16108f94daae7e7dd0a6c760.js" type="text/javascript"></script> </div> </div> </div> </div> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"> <div id="layout-container-58e79d1452" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--3 aem-Grid--default--3 aem-Grid--phone--12 "> <div class="cx25-text text--padding-small aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"><div> <div id="b439bfec-72b8-4bf2-87bb-345691976675" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__intro-small_hpGbC6Vu RichText__autoColor_SOMKihjm"><p>Support</p></div></div></div> </div> </div> <div class="cx25-list list-vertical-link aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"><div> <div id="3be82da5-e1cf-4efa-8392-7e6ea4a99645" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="BlockLinks__blockLinks_WcNI7EJJ BlockLinks__footer-vertical_PqcyFpuY"><ul class="BlockLinks__blockList_0ePA6r0R"><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="https://help.qantas.com/support/s/">Help & Support</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/support/contact-us.html">Contact Us</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/book-a-trip/flights/travel-credits.html">Travel Credits</a></li></ul></div></div></div> <script id="3be82da5-e1cf-4efa-8392-7e6ea4a99645-props" type="application/json">{"customMaxItems":0,"excludedPages":[],"fixedList":[{"page":"https://help.qantas.com/support/s/","ctaText":"Help & Support"},{"page":"/content/qantas/au/en/support/contact-us","ctaText":"Contact Us"},{"page":"/content/qantas/au/en/book-a-trip/flights/travel-credits","ctaText":"Travel Credits"}],"showDescription":false,"items":[{"image":null,"cardLogo":"","link":"https://help.qantas.com/support/s/","active":false,"title":"Help & Support","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/support/contact-us.html","active":false,"title":"Contact Us","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/book-a-trip/flights/travel-credits.html","active":false,"title":"Travel Credits","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""}],"styleSys":{"list-vertical-link":true},"resourceType":"aem-qantas-global/components/list/v1/list","parentPage":"","tagsMatch":"any","currentPagePath":"/content/experience-fragments/qantas/au/en/site/footer/master/jcr:content/root/footer_container/layout_container/layout_container/layout_container/layout_container_556178635/list","childDepth":"1","listFrom":"static","sortOrder":"asc","parentPageTitle":null,"variation":"hyperlinks"}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "3be82da5-e1cf-4efa-8392-7e6ea4a99645", "resourceType": "aem-qantas-global/components/list/v1/list" }); </script> </div> </div> </div> </div> </div> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"> <div id="layout-container-8ff71552b5" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--3 aem-Grid--default--3 aem-Grid--phone--12 "> <div class="cx25-text text--padding-small aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"><div> <div id="23bfc886-efcd-4cda-9118-6b7f0a28e3fa" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__intro-small_hpGbC6Vu RichText__autoColor_SOMKihjm"><p>Download our app</p></div></div></div> </div> </div> <div class="cx25-list list-vertical-link aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"><div> <div id="0a86f577-3df9-4a67-a210-1884e6bc93dc" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="BlockLinks__blockLinks_WcNI7EJJ BlockLinks__footer-vertical_PqcyFpuY"><ul class="BlockLinks__blockList_0ePA6r0R"><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="https://itunes.apple.com/au/app/qantas-airways/id640437525">Qantas App iOS</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="https://play.google.com/store/apps/details?id=au.com.qantas.qantas&hl=en">Qantas App Android</a></li></ul></div></div></div> <script id="0a86f577-3df9-4a67-a210-1884e6bc93dc-props" type="application/json">{"customMaxItems":0,"excludedPages":[],"fixedList":[{"page":"https://itunes.apple.com/au/app/qantas-airways/id640437525","ctaText":"Qantas App iOS"},{"page":"https://play.google.com/store/apps/details?id=au.com.qantas.qantas&hl=en","ctaText":"Qantas App Android"}],"showDescription":false,"items":[{"image":null,"cardLogo":"","link":"https://itunes.apple.com/au/app/qantas-airways/id640437525","active":false,"title":"Qantas App iOS","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"https://play.google.com/store/apps/details?id=au.com.qantas.qantas&hl=en","active":false,"title":"Qantas App Android","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""}],"styleSys":{"list-vertical-link":true},"resourceType":"aem-qantas-global/components/list/v1/list","parentPage":"","tagsMatch":"any","currentPagePath":"/content/experience-fragments/qantas/au/en/site/footer/master/jcr:content/root/footer_container/layout_container/layout_container/layout_container/layout_container_474869150/list","childDepth":"1","listFrom":"static","sortOrder":"asc","parentPageTitle":null,"variation":"hyperlinks"}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "0a86f577-3df9-4a67-a210-1884e6bc93dc", "resourceType": "aem-qantas-global/components/list/v1/list" }); </script> </div> </div> </div> </div> </div> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"> <div id="layout-container-6d57a8d07b" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--3 aem-Grid--default--3 aem-Grid--phone--12 "> <div class="cx25-text text--padding-small aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"><div> <div id="a51e8575-4926-4a13-a86e-b351f77fc4ef" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__intro-small_hpGbC6Vu RichText__autoColor_SOMKihjm"><p>Access to great deals</p></div></div></div> </div> </div> <div class="cx25-list list-vertical-link aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"><div> <div id="7dd622ce-2d47-4298-b6a4-38d3ea993fdc" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="BlockLinks__blockLinks_WcNI7EJJ BlockLinks__footer-vertical_PqcyFpuY"><ul class="BlockLinks__blockList_0ePA6r0R"><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/frequent-flyer/discover-and-join/join.html">Join Qantas Frequent Flyer</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/travel-info/email-subscription.html">Subscribe to Red Email</a></li></ul></div></div></div> <script id="7dd622ce-2d47-4298-b6a4-38d3ea993fdc-props" type="application/json">{"customMaxItems":0,"excludedPages":[],"fixedList":[{"page":"/content/qantas/au/en/frequent-flyer/discover-and-join/join","ctaText":"Join Qantas Frequent Flyer"},{"page":"/content/qantas/au/en/travel-info/email-subscription","ctaText":"Subscribe to Red Email"}],"showDescription":false,"items":[{"image":null,"cardLogo":"","link":"/au/en/frequent-flyer/discover-and-join/join.html","active":false,"title":"Join Qantas Frequent Flyer","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/travel-info/email-subscription.html","active":false,"title":"Subscribe to Red Email","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""}],"styleSys":{"list-vertical-link":true},"resourceType":"aem-qantas-global/components/list/v1/list","parentPage":"","tagsMatch":"any","currentPagePath":"/content/experience-fragments/qantas/au/en/site/footer/master/jcr:content/root/footer_container/layout_container/layout_container/layout_container/layout_container_556/list","childDepth":"1","listFrom":"static","sortOrder":"asc","parentPageTitle":null,"variation":"hyperlinks"}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "7dd622ce-2d47-4298-b6a4-38d3ea993fdc", "resourceType": "aem-qantas-global/components/list/v1/list" }); </script> </div> </div> <div class="cx25-socialIcons aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"> <div id="7a1b7d51-e38d-45c7-b979-ac273b3ddb75" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><ul class="SocialIcons__socialIcons_qX7L1UwA"><li class="SocialIcons__item_MKN-1BtE"><a href="https://www.facebook.com/Qantas/" title="Facebook" class="SocialIcons__link_AdgWWfeQ"><svg aria-hidden="true" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M21.9998 12.0609C21.9998 6.50435 17.5227 1.99988 11.9999 1.99988C6.4771 1.99988 2 6.50435 2 12.0609C2 17.0827 5.65681 21.2449 10.4374 21.9996V14.9692H7.89837V12.0609H10.4374V9.84434C10.4374 7.32279 11.9303 5.92997 14.2145 5.92997C15.3086 5.92997 16.453 6.12647 16.453 6.12647V8.60243H15.192C13.9498 8.60243 13.5624 9.37797 13.5624 10.1736V12.0609H16.3358L15.8924 14.9692H13.5624V21.9996C18.343 21.2449 21.9998 17.0827 21.9998 12.0609Z" fill="#666666"/> </svg> </a></li><li class="SocialIcons__item_MKN-1BtE"><a href="https://x.com/Qantas" title="Twitter" class="SocialIcons__link_AdgWWfeQ"><svg aria-hidden="true" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_17008_12705)"> <path d="M11.8304 21.8196C17.3476 21.8196 21.8201 17.3471 21.8201 11.83C21.8201 6.31284 17.3476 1.84033 11.8304 1.84033C6.31333 1.84033 1.84082 6.31284 1.84082 11.83C1.84082 17.3471 6.31333 21.8196 11.8304 21.8196Z" fill="#666666" stroke="white" stroke-width="0.0207542" stroke-miterlimit="10"/> <path d="M5.67658 6.04224L10.4515 12.4266L5.64648 17.6175H6.72799L10.9349 13.0727L14.3338 17.6175H18.0139L12.9702 10.874L17.4428 6.04224H16.3613L12.4871 10.2277L9.35671 6.04224H5.67658ZM7.26697 6.83878H8.95761L16.4233 16.8209H14.7327L7.26697 6.83878Z" fill="white"/> </g> <defs> <clipPath id="clip0_17008_12705"> <rect width="20" height="20" fill="white" transform="translate(1.83008 1.82996)"/> </clipPath> </defs> </svg> </a></li><li class="SocialIcons__item_MKN-1BtE"><a href="https://www.linkedin.com/company/qantas" title="Linkedin" class="SocialIcons__link_AdgWWfeQ"><svg aria-hidden="true" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M6.16765 2H17.8343C20.136 2 22.001 3.86583 22.001 6.16667V17.8333C22.001 20.1342 20.136 22 17.8343 22H6.16765C3.86681 22 2.00098 20.1342 2.00098 17.8333V6.16667C2.00098 3.86583 3.86681 2 6.16765 2ZM8.66765 17.8333V8.66667H6.16765V17.8333H8.66765ZM7.41765 7.61009C6.61265 7.61009 5.95931 6.95175 5.95931 6.14009C5.95931 5.32842 6.61265 4.67009 7.41765 4.67009C8.22265 4.67009 8.87598 5.32842 8.87598 6.14009C8.87598 6.95175 8.22348 7.61009 7.41765 7.61009ZM16.1677 17.8334H18.6677V12.2009C18.6677 7.82339 13.9977 7.98255 12.8343 10.1376V8.66672H10.3343V17.8334H12.8343V13.1634C12.8343 10.5692 16.1677 10.3567 16.1677 13.1634V17.8334Z" fill="#666666"/> </svg> </a></li><li class="SocialIcons__item_MKN-1BtE"><a href="https://www.tiktok.com/@qantas?lang=en" title="Tiktok" class="SocialIcons__link_AdgWWfeQ"><svg aria-hidden="true" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_17008_12716)"> <path d="M12.0003 22.0005C17.5232 22.0005 22.0005 17.5232 22.0005 12.0003C22.0005 6.47727 17.5232 2 12.0003 2C6.47727 2 2 6.47727 2 12.0003C2 17.5232 6.47727 22.0005 12.0003 22.0005Z" fill="#666666"/> <path d="M16.2504 7.61166C15.4974 7.12052 14.9536 6.33491 14.784 5.41887C14.7474 5.22071 14.7274 5.01703 14.7274 4.80884H12.3234L12.3193 14.4429C12.2787 15.522 11.3913 16.3878 10.3026 16.3878C9.96452 16.3878 9.64596 16.3031 9.36553 16.1556C8.72239 15.8169 8.28192 15.1427 8.28192 14.3671C8.28192 13.2529 9.18844 12.3464 10.3026 12.3464C10.5108 12.3464 10.71 12.3805 10.8991 12.4397V9.98555C10.704 9.95896 10.5053 9.94241 10.3026 9.94241C7.86303 9.94241 5.87793 11.9275 5.87793 14.3671C5.87793 15.8641 6.62592 17.189 7.76671 17.9897C8.4856 18.4943 9.35951 18.7913 10.3026 18.7913C12.7423 18.7913 14.7274 16.8067 14.7274 14.3666V9.48137C15.67 10.1581 16.8253 10.557 18.072 10.557V8.15296C17.4007 8.15296 16.7752 7.95329 16.2509 7.61116L16.2504 7.61166Z" fill="white"/> </g> <defs> <clipPath id="clip0_17008_12716"> <rect width="20" height="20" fill="white" transform="translate(2 2)"/> </clipPath> </defs> </svg> </a></li><li class="SocialIcons__item_MKN-1BtE"><a href="https://instagram.com/Qantas" title="Instagram" class="SocialIcons__link_AdgWWfeQ"><svg aria-hidden="true" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M11.9978 2.03931C9.28285 2.03931 8.94237 2.05081 7.87614 2.09947C6.81205 2.148 6.08538 2.31701 5.44947 2.56415C4.79213 2.81958 4.23459 3.16141 3.67883 3.71716C3.12304 4.27296 2.78125 4.83046 2.52578 5.4878C2.27864 6.12371 2.10967 6.85038 2.0611 7.91447C2.01244 8.98074 2.00098 9.32114 2.00098 12.0361C2.00098 14.7511 2.01244 15.0916 2.0611 16.1578C2.10967 17.2219 2.27864 17.9486 2.52578 18.5845C2.78125 19.2418 3.12304 19.7994 3.67883 20.3551C4.23459 20.9109 4.79213 21.2527 5.44947 21.5082C6.08538 21.7553 6.81205 21.9243 7.87614 21.9729C8.94237 22.0215 9.28285 22.033 11.9978 22.033C14.7128 22.033 15.0532 22.0215 16.1195 21.9729C17.1836 21.9243 17.9102 21.7553 18.5461 21.5082C19.2035 21.2527 19.761 20.9109 20.3168 20.3551C20.8726 19.7994 21.2144 19.2419 21.4698 18.5845C21.717 17.9486 21.886 17.2219 21.9345 16.1578C21.9832 15.0916 21.9947 14.7511 21.9947 12.0361C21.9947 9.32118 21.9832 8.98074 21.9345 7.91447C21.886 6.85038 21.717 6.12371 21.4698 5.4878C21.2144 4.83046 20.8726 4.27296 20.3168 3.71716C19.761 3.16141 19.2035 2.81958 18.5461 2.56415C17.9102 2.31701 17.1836 2.148 16.1195 2.09947C15.0532 2.05081 14.7128 2.03931 11.9978 2.03931ZM11.9983 3.84066C14.6676 3.84066 14.9838 3.85082 16.0379 3.89891C17.0126 3.9434 17.5419 4.10625 17.8942 4.24316C18.3608 4.42451 18.6939 4.64114 19.0437 4.99094C19.3935 5.34078 19.6101 5.67379 19.7915 6.14042C19.9283 6.49268 20.0912 7.02201 20.1357 7.99669C20.1837 9.05082 20.1939 9.36701 20.1939 12.0363C20.1939 14.7055 20.1837 15.0217 20.1357 16.0758C20.0912 17.0505 19.9283 17.5799 19.7915 17.9321C19.6101 18.3987 19.3935 18.7318 19.0437 19.0816C18.6939 19.4314 18.3608 19.648 17.8942 19.8294C17.5419 19.9663 17.0126 20.1292 16.0379 20.1736C14.9839 20.2217 14.6678 20.2319 11.9983 20.2319C9.32885 20.2319 9.01274 20.2217 7.95877 20.1736C6.98409 20.1292 6.45472 19.9663 6.10246 19.8294C5.63587 19.648 5.30282 19.4314 4.95301 19.0816C4.60321 18.7318 4.38655 18.3987 4.2052 17.9321C4.06833 17.5799 3.90547 17.0505 3.86099 16.0759C3.81289 15.0217 3.80274 14.7055 3.80274 12.0363C3.80274 9.36701 3.81289 9.05082 3.86099 7.99669C3.90547 7.02201 4.06833 6.49268 4.2052 6.14042C4.38655 5.67379 4.60321 5.34078 4.95301 4.99098C5.30282 4.64114 5.63587 4.42451 6.10246 4.24316C6.45472 4.10625 6.98409 3.9434 7.95873 3.89891C9.0129 3.85082 9.32905 3.84066 11.9983 3.84066ZM11.9983 15.3686C10.158 15.3686 8.66602 13.8766 8.66602 12.0363C8.66602 10.1959 10.158 8.70403 11.9983 8.70403C13.8387 8.70403 15.3306 10.1959 15.3306 12.0363C15.3306 13.8766 13.8387 15.3686 11.9983 15.3686ZM11.9978 6.90288C9.16264 6.90288 6.86426 9.20121 6.86426 12.0364C6.86426 14.8716 9.16264 17.1699 11.9978 17.1699C14.833 17.1699 17.1313 14.8716 17.1313 12.0364C17.1313 9.20121 14.833 6.90288 11.9978 6.90288ZM17.3344 7.89966C17.997 7.89966 18.534 7.36259 18.534 6.70005C18.534 6.03751 17.997 5.50045 17.3344 5.50045C16.6719 5.50045 16.1348 6.03751 16.1348 6.70005C16.1348 7.36259 16.6719 7.89966 17.3344 7.89966Z" fill="#666666"/> </svg> </a></li><li class="SocialIcons__item_MKN-1BtE"><a href="https://www.youtube.com/user/Qantas" title="You tube" class="SocialIcons__link_AdgWWfeQ"><svg aria-hidden="true" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M20.5922 4.46165C21.539 4.71628 22.2843 5.46653 22.5373 6.41928C22.9971 8.14603 22.9971 11.7489 22.9971 11.7489C22.9971 11.7489 22.9971 15.3517 22.5373 17.0787C22.2843 18.0313 21.539 18.7815 20.5922 19.0363C18.8767 19.4989 11.9971 19.4989 11.9971 19.4989C11.9971 19.4989 5.11745 19.4989 3.40182 19.0363C2.4552 18.7815 1.7097 18.0313 1.4567 17.0787C0.99707 15.3517 0.99707 11.7489 0.99707 11.7489C0.99707 11.7489 0.99707 8.14603 1.4567 6.41928C1.7097 5.46653 2.4552 4.71628 3.40182 4.46165C5.11745 3.9989 11.9971 3.9989 11.9971 3.9989C11.9971 3.9989 18.8767 3.9989 20.5922 4.46165ZM15.4971 11.7491L9.74708 15.0201V8.47787L15.4971 11.7491Z" fill="#666666"/> </svg> </a></li></ul></div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="layout-container responsivegrid width--standard padding--medium aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-719fe58047" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-6aa631fcf6" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-cd21eb5ec8" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--8 aem-Grid--default--8 aem-Grid--phone--12 "> <div class="cx25-text text--footer-text aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="c7dbdb60-055c-4027-bfc6-aefae8d2f6c7" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__text-legal_D9NJKXZn RichText__autoColor_SOMKihjm"><p>© Qantas Airways Limited ABN 16 009 661 901</p></div></div></div> </div> </div> </div> </div> </div> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn aem-GridColumn--phone--4 aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"> <div id="layout-container-cc3e1abf41" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--3 aem-Grid--default--3 aem-Grid--phone--4 "> <div class="cx25-image image-jetstar aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn aem-GridColumn--phone--4 aem-GridColumn--offset--phone--0 aem-GridColumn--default--3 aem-GridColumn--offset--default--0"><div> <div id="f31a64ef-9da3-4d69-abc2-47066cfffd27" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="ImageWrapper-module__imageContainer___1Tpe-"><a href="https://www.jetstar.com/" target="_self" rel=""><picture><source srcSet="/content/dam/qantas/icons/Jetstar_logo 1.jpg/jcr:content/renditions/block-col-12.desktop.jpg" width="1280" height="1280" media="(min-width: 960px)"/><source srcSet="/content/dam/qantas/icons/Jetstar_logo 1.jpg/jcr:content/renditions/block-col-12.tablet.jpg" width="1024" height="1024" media="(min-width: 768px)"/><source srcSet="/content/dam/qantas/icons/Jetstar_logo 1.jpg/jcr:content/renditions/block.mobile.jpg" width="480" height="480" media="(max-width: 768px)"/><img class="Image__image_UKHr-BgM" src="/content/dam/qantas/icons/Jetstar_logo 1.jpg/_jcr_content/renditions/block.mobile.jpg" alt="Jetstar logo and orange star" width="480" height="480" loading="lazy"/></picture><span class="ImageWrapper-module__scrOnly___1-Txr">(opens in a new tab)</span></a></div></div></div> </div> </div> </div> </div> </div> <div class="cx25-image image-accessibility aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="44bbeab7-3455-46a4-a81b-f1fb91219af5" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="ImageWrapper-module__imageContainer___1Tpe-"><a href="/au/en/support/essential-accessibility.html" target="_self" rel=""><picture><source srcSet="/content/dam/qantas/icons/icon-accessibility-new.jpg/jcr:content/renditions/block-col-12.desktop.jpg" width="1280" height="1280" media="(min-width: 960px)"/><source srcSet="/content/dam/qantas/icons/icon-accessibility-new.jpg/jcr:content/renditions/block-col-12.tablet.jpg" width="1024" height="1024" media="(min-width: 768px)"/><source srcSet="/content/dam/qantas/icons/icon-accessibility-new.jpg/jcr:content/renditions/block.mobile.jpg" width="480" height="480" media="(max-width: 768px)"/><img class="Image__image_UKHr-BgM" src="/content/dam/qantas/icons/icon-accessibility-new.jpg/_jcr_content/renditions/block.mobile.jpg" alt="Wheelchair icon next to a laptop" width="480" height="480" loading="lazy"/></picture><span class="ImageWrapper-module__scrOnly___1-Txr">(opens in a new tab)</span></a></div></div></div> </div> </div> </div> </div> </div> <div class="cx25-list list-horizontal-link aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="af1c9a69-f6c2-4420-91a0-ca1f545d46ea" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="BlockLinks__blockLinks_WcNI7EJJ BlockLinks__footer-horizontal_tyCRIk-N"><ul class="BlockLinks__blockList_0ePA6r0R"><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/support/privacy-and-security.html">Privacy & Security</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/support/terms-of-use.html">Terms of Use</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/book-a-trip/flights/conditions-of-carriage.html">Conditions of Carriage</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/content/dam/qantas/pdfs/about-us/corporate-governance/modern-slavery-and-human-trafficking-statement.pdf">Modern Slavery Act Statement (PDF)</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/qantas-group/sustainability/reconciliation-at-qantas.html">Reconciliation Action Plan</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/qantas-group/sustainability.html#access-and-inclusion">Access & Inclusion Plan</a></li><li class="BlockLinks__blockListListItem_GBBmS-PD"><a class="BlockLinks__blockListLinkBlock_0YC8vTIw" href="/au/en/book-a-trip/flights/fare-types.html">Fare Types</a></li></ul></div></div></div> <script id="af1c9a69-f6c2-4420-91a0-ca1f545d46ea-props" type="application/json">{"customMaxItems":0,"excludedPages":[],"fixedList":[{"page":"/content/qantas/au/en/support/privacy-and-security","ctaText":"Privacy & Security"},{"page":"/content/qantas/au/en/support/terms-of-use","ctaText":"Terms of Use"},{"page":"/content/qantas/au/en/book-a-trip/flights/conditions-of-carriage","ctaText":"Conditions of Carriage"},{"page":"/content/dam/qantas/pdfs/about-us/corporate-governance/modern-slavery-and-human-trafficking-statement.pdf","ctaText":"Modern Slavery Act Statement (PDF)"},{"page":"/content/qantas/au/en/qantas-group/sustainability/reconciliation-at-qantas","ctaText":"Reconciliation Action Plan"},{"page":"/content/qantas/au/en/qantas-group/sustainability#access-and-inclusion","ctaText":"Access & Inclusion Plan"},{"page":"/content/qantas/au/en/book-a-trip/flights/fare-types","ctaText":"Fare Types"}],"showDescription":false,"items":[{"image":null,"cardLogo":"","link":"/au/en/support/privacy-and-security.html","active":false,"title":"Privacy & Security","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/support/terms-of-use.html","active":false,"title":"Terms of Use","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/book-a-trip/flights/conditions-of-carriage.html","active":false,"title":"Conditions of Carriage","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/content/dam/qantas/pdfs/about-us/corporate-governance/modern-slavery-and-human-trafficking-statement.pdf","active":false,"title":"Modern Slavery Act Statement (PDF)","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/qantas-group/sustainability/reconciliation-at-qantas.html","active":false,"title":"Reconciliation Action Plan","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/qantas-group/sustainability.html#access-and-inclusion","active":false,"title":"Access & Inclusion Plan","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""},{"image":null,"cardLogo":"","link":"/au/en/book-a-trip/flights/fare-types.html","active":false,"title":"Fare Types","cardDescription":"","imageAlt":"","cardTitle":"","categoryIconAlt":"","cardIcon":"","categoryIcon":"","cardLogoAlt":"","cardIconAlt":"","cardRibbonText":""}],"styleSys":{"list-horizontal-link":true},"resourceType":"aem-qantas-global/components/list/v1/list","parentPage":"","tagsMatch":"any","currentPagePath":"/content/experience-fragments/qantas/au/en/site/footer/master/jcr:content/root/footer_container/layout_container_1684292843/list","childDepth":"1","listFrom":"static","sortOrder":"asc","parentPageTitle":null,"variation":"hyperlinks"}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "af1c9a69-f6c2-4420-91a0-ca1f545d46ea", "resourceType": "aem-qantas-global/components/list/v1/list" }); </script> </div> </div> </div> </div> </div> <div class="layout-container responsivegrid layout-styles--charcoal width--standard padding--medium aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-8ffb879680" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text text--richtext-small aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="df122fae-c195-41b9-8337-60beb7a3a7a8" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__text-small_jyS07ggR RichText__autoColor_SOMKihjm"><p data-sider-select-id="4ae05410-f2a7-44dd-8b83-baeb6dfb6287">Qantas would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly.</p> <p data-sider-select-id="4ae05410-f2a7-44dd-8b83-baeb6dfb6287">We pay our respects to Elders past and present.</p></div></div></div> </div> </div> </div> </div> </div> </div> </footer> </div> <div class="layout-container responsivegrid width--full-width aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-731684496e" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="experiencefragment aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <script src="/etc/clientlibs/qcom/site/main/react.min.ACSHASH146372630354aff67b5f4f939e4b3703.js" type="text/javascript"></script> <script src="/etc/clientlibs/qcom/site/main/body-rem.min.ACSHASH4d5af05c43385cb450c5235f36ac7683.js" type="text/javascript"></script> <script src="/etc.clientlibs/core/wcm/components/commons/site/clientlibs/container.min.ACSHASH0a6aff292f5cc42142779cde92054524.js" type="text/javascript"></script> <script src="/etc.clientlibs/aem-qantas-global/clientlibs/clientlib-base.min.ACSHASH083cee5f5d4de87632c6bcd45a92ac0a.js" type="text/javascript"></script> <script src="/etc.clientlibs/aem-qantas-global/clientlibs/clientlib-renderer.min.ACSHASH9abd113579761122f0e1ffa6a59607ab.js" type="text/javascript"></script> <script src="/etc.clientlibs/aem-qantas-global/clientlibs/clientlib-analytics.min.ACSHASH5cc0c05fdd7046ccb669661ae251e8bf.js" type="text/javascript"></script> <script src="/etc.clientlibs/aem-qantas-qcom/clientlibs/clientlib-base.min.ACSHASHd41d8cd98f00b204e9800998ecf8427e.js" type="text/javascript"></script> <script src="/etc.clientlibs/aem-qantas-qcom/clientlibs/clientlib-renderer.min.ACSHASHa35ac456c758cb0a5b6cdc1faa23e3c1.js" type="text/javascript"></script> <script src="/etc/clientlibs/qantas/frequent-flyer/main.min.ACSHASH692407cff96fd55704c9d763da21ce0a.js" type="text/javascript"></script> <script type="text/javascript">_satellite.pageBottom();</script> <script type="text/javascript" src="/CbHaLD/z/U/i1GE-arA4w/tOiOJpmXN5JQcOh5/AVEzIQ/VAh/7EVJaITQ"></script><script type="text/javascript" src="/CbHaLD/z/U/i1GE-arA4w/z4iOJpNYN5Or/Ckw2IQ/OSF/-cw9CRWwB?v=ca5946ef-1a97-5440-6754-fb26ebef7c9b" defer></script></body> </html>