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Privacy & security - Piwik PRO
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class="wp-block-navigation-item__content">Solutions</a><button data-wp-bind--aria-expanded="state.isMenuOpen" data-wp-on-async--click="actions.toggleMenuOnClick" aria-label="Solutions submenu" class="wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle" ><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" viewBox="0 0 12 12" fill="none" aria-hidden="true" focusable="false"><path d="M1.50002 4L6.00002 8L10.5 4" stroke-width="1.5"></path></svg></button><ul data-wp-on-async--focus="actions.openMenuOnFocus" class="wp-block-navigation__submenu-container wp-block-navigation-submenu"><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/analytics-for-web-mobile/"><span class="wp-block-navigation-item__label">Analytics for web & mobile</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/product-analytics/"><span class="wp-block-navigation-item__label">Analytics for product teams</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/tag-management/"><span class="wp-block-navigation-item__label">Tag management</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/data-activation/"><span class="wp-block-navigation-item__label">Data activation</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/privacy-compliance/"><span class="wp-block-navigation-item__label">Privacy compliance</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/hipaa/"><span class="wp-block-navigation-item__label">HIPAA-compliant analytics</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/ecommerce-analytics/"><span class="wp-block-navigation-item__label">Ecommerce analytics</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/server-side-tracking-tagging/"><span class="wp-block-navigation-item__label">Server-side tracking & tagging</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="#"><span class="wp-block-navigation-item__label">Compare</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/ga4-knowledge-hub/"><span class="wp-block-navigation-item__label">GA4 knowledge hub</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/switch-from-matomo/"><span class="wp-block-navigation-item__label">Switch from Matomo</span></a></li></ul></li><li data-wp-context="{ "submenuOpenedBy": { "click": false, "hover": false, "focus": false }, "type": "submenu" }" data-wp-interactive="core/navigation" data-wp-on--focusout="actions.handleMenuFocusout" data-wp-on--keydown="actions.handleMenuKeydown" data-wp-on-async--mouseenter="actions.openMenuOnHover" data-wp-on-async--mouseleave="actions.closeMenuOnHover" data-wp-watch="callbacks.initMenu" tabindex="-1" class=" wp-block-navigation-item has-child open-on-hover-click wp-block-navigation-submenu"><a class="wp-block-navigation-item__content">Resources</a><button data-wp-bind--aria-expanded="state.isMenuOpen" data-wp-on-async--click="actions.toggleMenuOnClick" aria-label="Resources submenu" class="wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle" ><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" viewBox="0 0 12 12" fill="none" aria-hidden="true" focusable="false"><path d="M1.50002 4L6.00002 8L10.5 4" stroke-width="1.5"></path></svg></button><ul data-wp-on-async--focus="actions.openMenuOnFocus" class="wp-block-navigation__submenu-container wp-block-navigation-submenu"><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/resources/"><span class="wp-block-navigation-item__label">Content library</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/webinars/"><span class="wp-block-navigation-item__label">Webinars</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/resources/#success-stories"><span class="wp-block-navigation-item__label">Success stories</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://piwik.pro/video-tutorials/"><span class="wp-block-navigation-item__label">Video tutorials</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://help.piwik.pro/" target="_blank" ><span class="wp-block-navigation-item__label">Help center</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://community.piwik.pro/" target="_blank" ><span class="wp-block-navigation-item__label">Community forum</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/glossary/"><span class="wp-block-navigation-item__label">Glossary</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://developers.piwik.pro/en/latest/" target="_blank" ><span class="wp-block-navigation-item__label">Developers & API</span></a></li></ul></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/blog/"><span class="wp-block-navigation-item__label">Blog</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/pricing/"><span class="wp-block-navigation-item__label">Pricing</span></a></li><li data-wp-context="{ "submenuOpenedBy": { "click": false, "hover": false, "focus": false }, "type": "submenu" }" data-wp-interactive="core/navigation" data-wp-on--focusout="actions.handleMenuFocusout" data-wp-on--keydown="actions.handleMenuKeydown" data-wp-on-async--mouseenter="actions.openMenuOnHover" data-wp-on-async--mouseleave="actions.closeMenuOnHover" data-wp-watch="callbacks.initMenu" tabindex="-1" class=" wp-block-navigation-item has-child open-on-hover-click wp-block-navigation-submenu"><a class="wp-block-navigation-item__content">Contact</a><button data-wp-bind--aria-expanded="state.isMenuOpen" data-wp-on-async--click="actions.toggleMenuOnClick" aria-label="Contact submenu" class="wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle" ><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" viewBox="0 0 12 12" fill="none" aria-hidden="true" focusable="false"><path d="M1.50002 4L6.00002 8L10.5 4" stroke-width="1.5"></path></svg></button><ul data-wp-on-async--focus="actions.openMenuOnFocus" class="wp-block-navigation__submenu-container wp-block-navigation-submenu"><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/contact/"><span class="wp-block-navigation-item__label">Contact</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/media/"><span class="wp-block-navigation-item__label">Media</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/partners/"><span class="wp-block-navigation-item__label">Partners</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/careers/"><span class="wp-block-navigation-item__label">Careers</span></a></li></ul></li></ul></nav></div> <div class="wp-block-group navigation-main__side-options is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-9 wp-block-group-is-layout-flex"> <div class="wp-block-group navigation-main__get-demo is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button"><a class="wp-block-button__link wp-element-button" href="/request-a-demo/">Get a demo</a></div> </div> </div> <div class="wp-block-group navigation-main__lang-selector is-layout-constrained wp-block-group-is-layout-constrained"><div class="wp-block-group navigation-main__lang-selector is-layout-constrained wp-block-group-is-layout-constrained"> <nav class="wp-block-navigation is-layout-flex wp-block-navigation-is-layout-flex"> <ul class="wp-block-navigation__container wp-block-navigation"> <li class=" wp-block-navigation-item has-child open-on-hover-click wp-block-navigation-submenu"> <a class="wp-block-navigation-item__content">EN</a> <button class="wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle"> <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" viewBox="0 0 12 12" fill="none" aria-hidden="true" focusable="false"> <path d="M1.50002 4L6.00002 8L10.5 4" stroke-width="1.5"></path> </svg> </button> <ul class="wp-block-navigation__submenu-container wp-block-navigation-submenu"> <li class="wp-block-navigation-item wp-block-navigation-link"> <a class="wp-block-navigation-item__content" href="https://piwikpro.de/datenschutz-sicherheit/"> <span class="wp-block-navigation-item__label">DE</span> </a> </li> <li class="wp-block-navigation-item wp-block-navigation-link"> <a class="wp-block-navigation-item__content" href="https://piwikpro.nl/privacy-security/"> <span class="wp-block-navigation-item__label">NL</span> </a> </li> <li class="wp-block-navigation-item wp-block-navigation-link"> <a class="wp-block-navigation-item__content" href="https://piwikpro.fr/privacy-security/"> <span class="wp-block-navigation-item__label">FR</span> </a> </li> <li class="wp-block-navigation-item wp-block-navigation-link"> <a class="wp-block-navigation-item__content" href="https://piwikpro.pl"> <span class="wp-block-navigation-item__label">PL</span> </a> </li> <li class="wp-block-navigation-item wp-block-navigation-link"> <a class="wp-block-navigation-item__content" href="https://piwikpro.se"> <span class="wp-block-navigation-item__label">SV</span> </a> </li> <li class="wp-block-navigation-item wp-block-navigation-link"> <a class="wp-block-navigation-item__content" href="https://piwikpro.it"> <span class="wp-block-navigation-item__label">IT</span> </a> </li> <li class="wp-block-navigation-item wp-block-navigation-link"> <a class="wp-block-navigation-item__content" href="https://piwikpro.dk"> <span class="wp-block-navigation-item__label">DA</span> </a> </li> </ul> </li> </ul> </nav> </div></div> <div class="wp-block-group navigation-main__login is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><a href="/login/"><img decoding="async" src="https://piwik.pro/wp-content/plugins/pp-block-icon/build/images/white/login.svg" alt=""/></a></figure> </div> <p>My account</p> </div> </div> <div class="wp-block-group navigation-main__burger is-layout-constrained wp-block-group-is-layout-constrained"> <figure class="wp-block-image size-large is-resized"><img decoding="async" src="/wp-content/themes/main/assets/images/ico_burger_white.svg" alt="ico_burger_white" style="width:30px"/></figure> </div> </div> </div> <div class="wp-block-group navigation-main-mobile is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group navigation-main-mobile__menu-wrapper is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-buttons navigation-main-mobile__buttons is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex"> <div class="wp-block-button is-style-outline is-style-outline--1"><a class="wp-block-button__link wp-element-button" href="#">Get a demo</a></div> <div class="wp-block-button is-style-fill"><a class="wp-block-button__link wp-element-button" href="#">My account</a></div> </div> </div> <div class="wp-block-group navigation-main-mobile__close is-layout-constrained wp-block-group-is-layout-constrained"> <figure class="wp-block-image size-large is-resized"><img decoding="async" src="/wp-content/themes/main/assets/images/ico_close-dark.svg" alt="ico_close" style="width:24px"/></figure> </div> <div class="wp-block-group navigation-main__menu is-layout-constrained wp-block-group-is-layout-constrained"></div> <div class="wp-block-group navigation-main__lang-selector is-layout-constrained wp-block-group-is-layout-constrained"></div> </div> </div> </header> <main class="wp-block-group main-content bg-blob bg-blob--bottom is-layout-flow wp-block-group-is-layout-flow"> <div class="entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow"> <div class="wp-block-group alignfull is-layout-constrained wp-container-core-group-is-layout-43 wp-block-group-is-layout-constrained"> <div class="wp-block-group alignfull bg-blob bg-blob--top has-white-color has-black-background-color has-text-color has-background has-link-color wp-elements-43e5d49c9e133b2d3a817445e2b1f1ce is-layout-constrained wp-block-group-is-layout-constrained" style="padding-top:var(--wp--preset--spacing--96);padding-bottom:var(--wp--preset--spacing--64)"> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-33 wp-block-group-is-layout-constrained"> <div class="wp-block-group is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-19 wp-block-group-is-layout-flex"> <p class="has-black-color has-white-background-color has-text-color has-background has-link-color wp-elements-d2c780d20eb4dbce4ece101551ce015b" style="padding-top:6px;padding-right:8px;padding-bottom:6px;padding-left:8px;font-size:12px;font-style:normal;font-weight:700;line-height:1;text-transform:uppercase">Privacy & Security</p> </div> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-20 wp-block-group-is-layout-constrained"> <h1 class="wp-block-heading has-text-align-center" id="the-highest-privacy-amp-nbsp-security-standards-for-your-data">The highest privacy & security standards for your data</h1> <p class="has-text-align-center has-large-font-size">Collect and process user data without risking heavy fines.</p> </div> <div class="wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3 wp-block-buttons-is-layout-flex"> <div class="wp-block-button" id="product-privacy-top-cta"><a class="wp-block-button__link wp-element-button" href="/request-a-demo/">Get a custom demo</a></div> <div class="wp-block-button is-style-light-gray"><a class="wp-block-button__link wp-element-button" href="/core-plan/">Use the free Core plan</a></div> </div> </div> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-30 wp-block-group-is-layout-constrained"> <div class="wp-block-group has-black-color has-pink-10-background-color has-text-color has-background has-link-color wp-elements-21fafd15c2f07383ca5ed9636c13f1c7 is-layout-constrained wp-container-core-group-is-layout-26 wp-block-group-is-layout-constrained" style="padding-top:var(--wp--preset--spacing--64);padding-right:var(--wp--preset--spacing--32);padding-bottom:var(--wp--preset--spacing--64);padding-left:var(--wp--preset--spacing--32)"> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-25 wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading has-text-align-center" id="privacy">Privacy</h2> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-24 wp-block-group-is-layout-constrained"> <div class="wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-23 wp-block-group-is-layout-flex"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image is-resized"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/p_consent_management.svg" alt="" style="object-fit:cover;width:64px;height:64px" /></figure> </div> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-22 wp-block-group-is-layout-constrained"> <h3 class="wp-block-heading" id="compliance-with-privacy-amp-nbsp-security-laws">Compliance with privacy & security laws</h3> <p class="has-medium-font-size">Team up with an analytics vendor that has a proven reputation of protecting personal data. Our product will help you act in line with data privacy regulations, such as <a href="/blog/how-will-gdpr-affect-your-web-analytics-tracking/">GDPR</a>, <a href="/blog/analytics-lgpd-compliant/">LGPD</a>, <a href="/blog/pipeda-analytics/">PIPEDA</a> or TTDSG/TDDDG, and the CNIL’s guidelines.</p> </div> </div> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-1 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/signed_document.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="alignment-with-sectoral-standards-amp-regulations">Alignment with sectoral standards & regulations</h4> <p class="has-small-font-size">Use platform that lives up to the strict requirements of Health Insurance Portability and Accountability Act <a href="/hipaa/">(HIPAA)</a> & <a rel="noreferrer noopener" href="https://eba.europa.eu/regulation-and-policy/internal-governance/recommendations-on-outsourcing-to-cloud-service-providers" target="_blank">EBA’s guidelines</a> for the use of cloud service providers by financial institutions.</p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-2 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/safe.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="100-control-over-data-amp-its-residency">100% control over data & its residency</h4> <p class="has-small-font-size">Have full control over the data you collect. Choose between different data locations and hosting options to satisfy even the strictest privacy laws and internal protocols. <a href="/blog/is-google-analytics-gdpr-compliant/">That wouldn’t be the case with Google Analytics</a>.</p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-3 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/signed_document_ALT01.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="data-processing-agreement">Data processing agreement</h4> <p class="has-small-font-size">Sign a <a href="/blog/7-elements-every-dpa-data-processing-agreement-should-have/">detailed data processing agreement</a> with us so that every party clearly understands its role in handling personal data. You’ll know exactly what to expect from us and how we ensure the safety of your data.</p> </div> </div> </div> <div class="wp-block-group has-black-color has-pink-10-background-color has-text-color has-background is-layout-constrained wp-container-core-group-is-layout-29 wp-block-group-is-layout-constrained" style="padding-top:var(--wp--preset--spacing--64);padding-right:var(--wp--preset--spacing--32);padding-bottom:var(--wp--preset--spacing--64);padding-left:var(--wp--preset--spacing--32)"> <div class="wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33.33%"> <div class="wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-27 wp-block-group-is-layout-flex"> <div class="wp-block-piwikpro-logo"> <figure class="wp-block-image is-resized"><img decoding="async" src="/wp-content/plugins/pp-block-logo/images/quotes/xs4all.svg" alt="" style="width:250px" /></figure> </div> </div> </div> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-5 wp-block-column-is-layout-flow" style="flex-basis:66.66%"> <p class="has-primary-dark-color has-text-color" style="font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.732), 1.25rem);line-height:1.4"><strong>“We started looking for a new tool because of security and privacy reasons. Because we didn’t want to share our customer’s data with third parties, especially those not based in Europe, Google Analytics wasn’t an option. Piwik PRO was the only platform that fully met our needs (…)”</strong></p> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-28 wp-block-group-is-layout-constrained"> <p><strong>Erik van der Kooij</strong></p> <p class="has-small-font-size">Head of Digital at XS4ALL</p> </div> </div> </div> </div> </div> <div class="wp-block-group has-link-color wp-elements-759a13b5e094d78a8702a738ab9685d7 is-layout-constrained wp-container-core-group-is-layout-32 wp-block-group-is-layout-constrained"> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-31 wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading has-text-align-center" id="privacy-compliance-software">Privacy compliance software</h2> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-6 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/light-blue/p_consent_management.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="consent-management">Consent management</h4> <p class="has-small-font-size">Use <a href="/consent-manager/">Piwik PRO Consent Manager</a> to create and implement your requests. Obtain valid consents and adjust data collection accordingly – your tracking tags will fire only if visitors agree to their use.</p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-7 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/light-blue/user_data_request.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="user-data-requests">User data requests</h4> <p class="has-small-font-size">Give your visitors a way to place requests about their data – e.g. deletion, change, transfer. With our Consent Manager, you’ll be able to keep track of the inquiries and respond to them in a timely manner.</p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-8 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/light-blue/anonymous_tracking.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="data-anonymization">Data anonymization</h4> <p class="has-small-font-size">You don’t have to choose between personal data and no data at all. <a href="/blog/the-ultimate-guide-to-data-anonymization-in-analytics/">Data anonymization</a> allows you to respect visitor’s privacy preferences and still have access to valuable insights about their experience on your website.</p> </div> </div> </div> <p class="has-text-align-center pp-action-link"><a href="/gdpr-consent-manager/">Learn more about the benefits of Piwik PRO Consent Manager</a></p> </div> </div> </div> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-36 wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading has-text-align-center" id="security">Security</h2> <div class="wp-block-group is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-9 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/signed_document.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="iso-27001-amp-soc-2-certification">ISO 27001 & SOC 2 certification</h4> <p class="has-small-font-size">We’ve received ISO 27001, SOC 2 <samp class="cc-tooltip__trigger" title="Piwik PRO fulfills the SOC 2 requirements based on the trust services criteria relevant to Security when services are delivered from Microsoft Azure."><img decoding="async" src="https://piwik.pro/wp-content/plugins/pp-block-icon/build/images/black/info.circle.svg" style="width: 18px" class="pp-icon"></samp> , and HIPAA certifications and consistently manage information security in alignment with the standards. The scope of the protection covers all information processed within our company, in every form and place of our operations.</p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-10 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/magnifier.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="external-security-audits">External security audits</h4> <p class="has-small-font-size">We regularly review our security controls to spot and fix vulnerabilities and deficiencies in our platform. The impartiality and the highest standards of audits are verified by experienced third-party auditors.</p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-11 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/padlock.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="granular-permission-levels">Granular permission levels</h4> <p class="has-small-font-size">To better control access to your data, you can create multiple user groups with different permission levels and implement your preferred SSO authentication (including SAML & Active Directory / LDAP). <samp class="cc-tooltip__trigger" title="SSO authentication is available in the Enterprise plan"><img decoding="async" src="https://piwik.pro/wp-content/plugins/pp-block-icon/build/images/black/info.circle.svg" style="width: 18px" class="pp-icon"></samp></p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-12 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/check.circle.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="guaranteed-uptime-with-99-sla">Guaranteed uptime with 99% SLA</h4> <p class="has-small-font-size">Whatever <a href="/cloud-sla/">SLA</a> level you choose, you get guaranteed support so that all critical issues, uptime and incidents are under control and handled within the agreed time frame.<samp class="cc-tooltip__trigger" title="SLA packages are included in the Enterprise plan."><img decoding="async" src="https://piwik.pro/wp-content/plugins/pp-block-icon/build/images/black/info.circle.svg" style="width: 18px" class="pp-icon"></samp></p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-13 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/p_consent_manager.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="application-security">Application security</h4> <p class="has-small-font-size">Piwik PRO security is based on API user authentication. Each individual action such as API communication is safeguarded by JSON Web Tokens, an industry standard that ensures security between the parties.</p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-14 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/clipboard_check.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="introduce-your-own-security-measures">Introduce your own security measures</h4> <p class="has-small-font-size">With flexible deployment methods you’re able to keep our products within your organization’s security perimeter and fully remove Piwik PRO as a data processor.</p> </div> </div> </div> </div> <div class="wp-block-group bg-blob bg-blob--bottom bg-blob--bottom-light has-border-color has-grey-20-border-color is-layout-constrained wp-block-group-is-layout-constrained" style="border-width:1px"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-15 wp-block-column-is-layout-flow" style="padding-top:var(--wp--preset--spacing--32);padding-right:var(--wp--preset--spacing--64);padding-bottom:var(--wp--preset--spacing--32);padding-left:var(--wp--preset--spacing--64);flex-basis:66.66%"> <p class="has-primary-color has-text-color" style="font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.732), 1.25rem);line-height:1.4"><strong>“The high number of partners from industries that handle sensitive data perfectly reflects our commitment to privacy and security. Each contract we sign with our clients shows that we’ve addressed and met their strict requirements.”</strong></p> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-37 wp-block-group-is-layout-constrained"> <p><strong>Grzegorz Jendroszczyk</strong></p> <p class="has-small-font-size">Business Development Manager EMEA at Piwik PRO</p> </div> </div> <div class="wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow" style="padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--64);flex-basis:33.33%"> <figure class="wp-block-image size-full"><img fetchpriority="high" decoding="async" width="720" height="720" src="/wp-content/uploads/2023/08/gjendroszczyk.png" alt="" class="wp-image-294" srcset="https://piwik.pro/wp-content/uploads/2023/08/gjendroszczyk.png 720w, https://piwik.pro/wp-content/uploads/2023/08/gjendroszczyk-300x300.png 300w, https://piwik.pro/wp-content/uploads/2023/08/gjendroszczyk-150x150.png 150w" sizes="(max-width: 720px) 100vw, 720px" /></figure> </div> </div> </div> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-40 wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading has-text-align-center" id="data-storage-security">Data storage security</h2> <div class="wp-block-group is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-17 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/safe.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="safe-hosting-options">Safe hosting options</h4> <p class="has-small-font-size">Piwik PRO Analytics Suite offers two private cloud options in one from over 60 locations (dedicated database and dedicated hardware) and a secure public cloud. The choice of data center where your information will be stored is up to you.</p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-18 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/cloud_server.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="data-center-security">Data center security</h4> <p class="has-small-font-size">Piwik PRO Cloud is hosted on fully redundant, SOC 2-certified infrastructure with up to 99,5% uptime guaranteed under an SLA. Our clients can choose between Azure cloud servers in the US, Germany, Hong Kong, the Netherlands, and Elastx in Sweden.</p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-19 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/p_consent_manager.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="system-security">System security</h4> <p class="has-small-font-size">We apply the latest security fixes and disable every web server feature that could expose Piwik PRO to attacks. We store all your data in a dedicated database separated from the data of other clients.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-20 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/check.circle.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="network-security-amp-ssl">Network security & SSL</h4> <p class="has-small-font-size">We use HTTPS connection, dedicated firewalls, switches and databases with no direct access. We constantly monitor our network on multiple layers – firewall, servers & DNS, page load response times, web request & errors, and more.</p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-21 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/padlock.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="physical-access-control">Physical access control</h4> <p class="has-small-font-size">Full access to servers is restricted to administrators and is available only from specified IP addresses with a secure VPN connection. Your access is authenticated with cryptographically secure key pairs.</p> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-22 wp-block-column-is-layout-flow"> <div class="wp-block-piwikpro-icon"> <figure class="wp-block-image"><img decoding="async" src="/wp-content/plugins/pp-block-icon/build/images/blue/signed_document.svg" alt="" /></figure> </div> <h4 class="wp-block-heading" id="backup-policy">Backup policy</h4> <p class="has-small-font-size">In order to ensure maximum recovery capability your data is backed up into three buckets: Database Data, your HTTP Access Logs and System Configuration, each with a specific backup policy assigned to them.</p> </div> </div> </div> </div> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-42 wp-block-group-is-layout-constrained"> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-41 wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading has-text-align-center" id="want-to-learn-more-about-how-we-ensure-security-amp-nbsp-privacy-to-your-data">Want to learn more about how we ensure security & privacy to your data?</h2> <p class="has-text-align-center has-large-font-size">We’re here to answer all your questions!</p> </div> <div class="wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4 wp-block-buttons-is-layout-flex"> <div class="wp-block-button is-style-black" id="product-privacy-bottom-cta"><a class="wp-block-button__link wp-element-button" href="/request-a-demo/">Get a custom demo</a></div> <div class="wp-block-button is-style-outline is-style-outline--2" id="product-privacy-bottom-cta-core-plan"><a class="wp-block-button__link wp-element-button" href="/core-plan/">Use the free Core plan</a></div> </div> </div> </div> </div> </main> <footer class="wp-block-template-part"> <div class="wp-block-group alignfull main-footer has-white-color 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style="text-transform:uppercase">Product</h6> <nav class="is-vertical footer-navigation__column wp-block-navigation is-layout-flex wp-container-core-navigation-is-layout-2 wp-block-navigation-is-layout-flex" aria-label="Footer – Product"><ul class="wp-block-navigation__container is-vertical footer-navigation__column wp-block-navigation"><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/web-analytics/"><span class="wp-block-navigation-item__label">Analytics</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/tag-manager/"><span class="wp-block-navigation-item__label">Tag Manager</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/gdpr-consent-manager/"><span class="wp-block-navigation-item__label">Consent Manager</span></a></li><li class=" wp-block-navigation-item 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