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Service Packs for Business | Help & Support | Samsung Business UK

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href="https://shop.samsung.com/uk/business/mypage/orders" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="orders"> Orders </a> </li> </ul> </div> </li> <li class="gnb__logout after-login-context" style="display:none;"> <a class="gnb__logout-btn" href="javascript:void(0)" role="button" aria-label="Log out" aria-expanded="false"> <span class="hidden">Open My Menu</span> <div class="image js-gnb-afterlogin-image" style="display:none;"> <img class="image__preview lazy-load-man" data-src="" alt=""/> <img class="image__main lazy-load-man" data-src="" alt=""/> </div> <svg class="icon js-gnb-afterlogin-no-image" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 36 36" focusable="false"> <g fill="none" fill-rule="evenodd"> <g> <g transform="translate(-1380 -22) translate(1380 22)"> <circle cx="18" cy="18" r="18" fill="#EEE"/> <g fill="#000" fill-rule="nonzero"> <path d="M8 8.333c2.891 0 5.333 2.37 5.333 5.176v1.324c0 .46-.373.834-.833.834h-9c-.46 0-.833-.374-.833-.834V13.51c0-2.806 2.442-5.176 5.333-5.176zm0 1.334c-2.13 0-4 1.795-4 3.842v.824h8v-.824c0-2.047-1.87-3.842-4-3.842zM8 .333c2.022 0 3.667 1.645 3.667 3.667S10.022 7.667 8 7.667 4.333 6.022 4.333 4 5.978.333 8 .333zm0 1.334C6.713 1.667 5.667 2.713 5.667 4c0 1.287 1.046 2.333 2.333 2.333 1.286 0 2.333-1.046 2.333-2.333 0-1.287-1.047-2.333-2.333-2.333z" transform="translate(10 10)"/> </g> </g> </g> </g> </svg> </a> <div class="gnb__login-layer"> <a class="gnb__user-name" href="https://account.samsung.com/membership/contents/profile/profile-gate" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="user name"> <span class="gnb__user-image"> <div class="image js-gnb-afterlogin-image" style="display:none;"> <img class="image__preview lazy-load-man" data-src="" alt=""/> <img class="image__main lazy-load-man" data-src="" alt=""/> </div> <svg class="icon js-gnb-afterlogin-no-image" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" focusable="false"> <g fill="none" fill-rule="evenodd"> <g> <g> <g transform="translate(-1216 -91) translate(1200 64) translate(16 27)"> <circle cx="16" cy="16" r="16" fill="#EEE"/> <g fill="#000" fill-rule="nonzero"> <path d="M8 8.333c2.891 0 5.333 2.37 5.333 5.176v1.324c0 .46-.373.834-.833.834h-9c-.46 0-.833-.374-.833-.834V13.51c0-2.806 2.442-5.176 5.333-5.176zm0 1.334c-2.13 0-4 1.795-4 3.842v.824h8v-.824c0-2.047-1.87-3.842-4-3.842zM8 .333c2.022 0 3.667 1.645 3.667 3.667S10.022 7.667 8 7.667 4.333 6.022 4.333 4 5.978.333 8 .333zm0 1.334C6.713 1.667 5.667 2.713 5.667 4c0 1.287 1.046 2.333 2.333 2.333 1.286 0 2.333-1.046 2.333-2.333 0-1.287-1.047-2.333-2.333-2.333z" transform="translate(8 8)"/> </g> </g> </g> </g> </g> </svg> </span> </a> <ul class="gnb__utility-menu"> <li> <a href="https://shop.samsung.com/uk/business/mypage/profile-setting" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="profile setting"> Profile Setting </a> </li> <li> <a href="https://shop.samsung.com/uk/business/mypage/orders" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="orders"> Orders </a> </li> <li> <a href="https://shop.samsung.com/uk/business/mypage/wishlist" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="wishlist"> Wishlist </a> </li> <li> <a href="javascript:;" class="gnb__utility-link logoutBtn" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="logout">Log out</a> </li> </ul> </div> </li> </ul> <!--/* // utility menu : desktop --> <div class="gnb__utility-mobile"> <ul class="gnb__utility-menu before-login-context"> <li> <a href="javascript:;" data-linkinfo="https://account.samsung.com/accounts/v1/DCGLBB/signInGate" class="gnb__utility-link loginBtn" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="login"> Sign In/Sign-Up <span class="icon-wrap"> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M48 50c17.346 0 32 14.221 32 31.054V89c0 2.757-2.243 5-5 5H21c-2.757 0-5-2.243-5-5v-7.946C16 64.221 30.654 50 48 50zm0 8c-12.785 0-24 10.773-24 23.054V86h48v-4.946C72 68.773 60.785 58 48 58zm-.002-56c12.133 0 22.003 9.87 22.003 22.001C70 36.131 60.13 46 47.998 46c-12.13 0-21.997-9.869-21.997-21.999C26 11.87 35.867 2 47.998 2zm0 8c-7.718 0-13.997 6.281-13.997 14.001C34 31.72 40.28 38 47.998 38 55.718 38 62 31.72 62 24.001 62 16.281 55.719 10 47.998 10z"></path> </svg> </span> </a> </li> <li> <a href="/uk/business/mypage/" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="my page"> My Page </a> </li> <li> <a href="https://shop.samsung.com/uk/business/mypage/orders" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="orders"> Orders </a> </li> </ul> <!-- 로그인 후, 아래 마크업 적용 --> <a class="gnb__user-name after-login-context" href="https://account.samsung.com/membership/contents/profile/profile-gate" style="display:none;" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="user name"> <span class="gnb__user-image"> <div class="image js-gnb-afterlogin-image" style="display:none;"> <img class="image__preview lazy-load-man" data-src="" alt=""/> <img class="image__main lazy-load-man" data-src="" alt=""/> </div> <svg class="icon js-gnb-afterlogin-no-image" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 36 36" focusable="false"> <g fill="none" fill-rule="evenodd"> <g> <g transform="translate(-1380 -22) translate(1380 22)"> <circle cx="18" cy="18" r="18" fill="#EEE"/> <g fill="#000" fill-rule="nonzero"> <path d="M8 8.333c2.891 0 5.333 2.37 5.333 5.176v1.324c0 .46-.373.834-.833.834h-9c-.46 0-.833-.374-.833-.834V13.51c0-2.806 2.442-5.176 5.333-5.176zm0 1.334c-2.13 0-4 1.795-4 3.842v.824h8v-.824c0-2.047-1.87-3.842-4-3.842zM8 .333c2.022 0 3.667 1.645 3.667 3.667S10.022 7.667 8 7.667 4.333 6.022 4.333 4 5.978.333 8 .333zm0 1.334C6.713 1.667 5.667 2.713 5.667 4c0 1.287 1.046 2.333 2.333 2.333 1.286 0 2.333-1.046 2.333-2.333 0-1.287-1.047-2.333-2.333-2.333z" transform="translate(10 10)"/> </g> </g> </g> </g> </svg> </span> </a> <ul class="gnb__utility-menu after-login-context" style="display:none;"> <li> <a href="https://shop.samsung.com/uk/business/mypage/profile-setting" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="profile setting"> Profile Setting </a> </li> <li> <a href="https://shop.samsung.com/uk/business/mypage/orders" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="orders"> Orders </a> </li> <li> <a href="https://shop.samsung.com/uk/business/mypage/wishlist" class="gnb__utility-link" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="wishlist"> Wishlist </a> </li> <li> <a href="javascript:;" class="gnb__utility-link logoutBtn" an-tr="nv00_gnb--text-depth2" an-ca="account" an-ac="gnb" an-la="logout">Log out</a> </li> </ul> </div> <!--/* // utility menu : mobile --> </div> </div> <a class="gnb__menu-close" href="javascript:void(0)" role="button" an-tr="nv00_gnb--image-action" an-ca="navigation" an-ac="gnb" an-la="gnb:close"> <span class="hidden">Close menu</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </a> </div> <div class="gnb__mobile-dimmed" aria-hidden="true"> <!-- dimmed --> </div> <form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLBB/signInGate"> <input type="hidden" name="response_type" id="response_type" value=""/> <input type="hidden" name="client_id" value="96ef647gx8"/> <input type="hidden" name="locale" id="locale" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.uk.json"/> <input type="hidden" name="state" id="signInState" value=""/> <input type="hidden" name="goBackURL" id="signInGoBackURL" value=""/> <input type="hidden" name="scope" id="scope" value=""/> </form> <!-- SA 로그아웃호출 폼 --> <form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLBB/signOutGate"> <input type="hidden" name="client_id" value="96ef647gx8"/> <input type="hidden" name="state" id="signOutState" value=""/> <input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.uk.json"/> </form> <!-- 회원가입 폼 --> <form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="SignupAP"/> <input type="hidden" name="serviceID" value="96ef647gx8"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="registURL" id="joinRegistURL" value="/aemapi/v6/data-login/afterLogin.uk.json"/> <input type="hidden" name="returnURL" id="joinReturnURL"/> <input type="hidden" name="goBackURL" id="joinGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> <input type="hidden" name="emailActivationURL" id="joinEmailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.uk.json"/> </form> <!-- Find Email 폼 --> <form id="findAccountForm" name="findAccountForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="FindEmail"/> <input type="hidden" name="serviceID" value="96ef647gx8"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="findGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form> <!-- Account Modify Form --> <form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="ModifyUserInfo"/> <input type="hidden" name="serviceID" value="96ef647gx8"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="GB"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form> <form id="textForm" name="textForm"> <input type="hidden" name="productCountText" id="productCountText" value="Number of products"/> </form> <input type="hidden" name="domain" id="domain" value="www.samsung.com"/> <input type="hidden" name="useLogin" id="useLogin" value="Y"/> <input type="hidden" name="useStore" id="useStore" value="Y"/> <input type="hidden" name="storeDomain" id="storeDomain" value="https://api.shop.samsung.com"/> <input type="hidden" name="hybrisApiJson" id="hybrisApiJson"/> <input type="hidden" name="addToCartPostYn" id="addToCartPostYn"/> <input type="hidden" name="useNewAddToCartApi" id="useNewAddToCartApi"/> <input type="hidden" name="loginLinkURL" id="loginLinkURL" value="https://account.samsung.com/accounts/v1/DCGLBB/signInGate"/> <input type="hidden" name="logoutURL" id="logoutURL" value="https://account.samsung.com/accounts/v1/DCGLBB/signOutGate"/> <input type="hidden" name="updateProfileURL" id="updateProfileURL"/> <input type="hidden" name="isLoginWithNoStore" id="isLoginWithNoStore"/> <input type="hidden" name="countryCode" id="countryCode" value="GB"/> <input type="hidden" name="languageCode" id="languageCode" value="en"/> <input type="hidden" name="loginAccountServiceId" id="loginAccountServiceId" value="96ef647gx8"/> <input type="hidden" name="emailActivationURL" id="emailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.uk.json"/> <input type="hidden" name="shopIntegrationFlag" id="shopIntegrationFlag" value="true"/> <input type="hidden" name="tieredPriceUseYn" id="tieredPriceUseYn" value="N"/> <input type="hidden" name="mySamsungRewardsTierType" id="mySamsungRewardsTierType"/> <input type="hidden" name="newMyRewardCurrencyConv" id="newMyRewardCurrencyConv"/> <input type="hidden" name="loginValidateYnForGPv2" id="loginValidateYnForGPv2" value=""/> <!-- No Access Layer Popup (로그인 실패)--> <div class="layer_popup" id="confirmPopup" style="display:none;"> <div id="popup-type02" class="popAlign"> <div class="popup_wrap"> <h2 class="pop-tit"></h2> <p class="msg-text tc"></p> <div class="pop-btn"> <a href="javascript:void(0)" class="button login-leave-btn" title="Access denied OK">OK</a> </div> <button class="close-button icon-close-x login-leave-btn" data-focus-id="shop-popover-close" data-tab-disable="true" tabindex="0"> <span class="blind">Access denied Close</span> </button> </div> </div> </div> <div class="layer_popup" style="display: none;"> <div id="popup_alert" class="popup-nextgen-type popAlign" tabindex="0" data-focus-id="shop-popover-wrap" data-tab-previous="shop-popover-close"> <div class="popup_wrap"> <p class="msg-text tc"></p> <div class="pop-btn"> <a href="javascript:void(0);" class="button alert-ok-button" data-popup="close" title="">OK</a> </div> <button class="close-button icon-close-x" data-focus-id="shop-popover-close" data-tab-next="shop-popover-wrap" data-popup="close" data-tab-disable="true" tabindex="0"> <span class="blind">Close</span> </button> </div> </div> </div> <div class="gnb__mobile-dimmed"> <!-- dimmed --> </div> </div> </div> </nav> <div class="layer-popup-dim layer-popup-dim--gnb" style="display:none"> </div> <div class="layer-popup gnb-layer_popup-js" id="layerEmptyCart" role="dialog" style="display:none"> <div class="layer-popup__inner"> <div class="layer-popup__contents"> <svg class="icon icon--information" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M48 2.5c25.129 0 45.5 20.371 45.5 45.501S73.13 93.5 48 93.5 2.5 73.13 2.5 48.001C2.5 22.871 22.871 2.5 48 2.5zm0 5C25.633 7.5 7.5 25.633 7.5 48.001S25.632 88.5 48 88.5s40.5-18.131 40.5-40.499C88.5 25.633 70.367 7.5 48 7.5zm2.5 31V75h-5V43.5H40v-5h10.5zm-3.502-16.595C49.209 21.905 51 23.737 51 26c0 2.262-1.791 4.095-4.002 4.095C44.79 30.095 43 28.262 43 26c0-2.263 1.79-4.095 3.998-4.095z"></path> </svg> <p class="layer-popup__information-text">Your basket is empty.</p> </div> <div class="layer-popup__cta-wrap"> <div class="layer-popup__cta"> <a class="cta cta--contained cta--black gnb-js-layer-close" href="javascript:;" title="" an-tr="nv00_gnb--text-cart" an-ca="other interaction" an-ac="cart is empty:ok" an-la="cart is empty:ok">OK</a> </div> </div> <button type="button" class="layer-popup__close"> <span class="hidden">Close</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </button> </div> </div> <div class="layer-popup gnb-layer_popup-js" id="layerInsufficientStock" role="dialog" style="display:none"> <div class="layer-popup__inner"> <div class="layer-popup__contents"> <svg class="icon icon--information" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M48 2.5c25.129 0 45.5 20.371 45.5 45.501S73.13 93.5 48 93.5 2.5 73.13 2.5 48.001C2.5 22.871 22.871 2.5 48 2.5zm0 5C25.633 7.5 7.5 25.633 7.5 48.001S25.632 88.5 48 88.5s40.5-18.131 40.5-40.499C88.5 25.633 70.367 7.5 48 7.5zm2.5 31V75h-5V43.5H40v-5h10.5zm-3.502-16.595C49.209 21.905 51 23.737 51 26c0 2.262-1.791 4.095-4.002 4.095C44.79 30.095 43 28.262 43 26c0-2.263 1.79-4.095 3.998-4.095z"></path> </svg> <p class="layer-popup__information-text">Sorry this item is out of stock</p> </div> <div class="layer-popup__cta-wrap"> <div class="layer-popup__cta"><a class="cta cta--contained cta--black gnb-js-layer-close" href="javascript:;">OK</a></div> </div> <button type="button" class="layer-popup__close"> <span class="hidden">Close</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </button> </div> </div> <div class="layer-popup gnb__remove-product gnb-layer_popup-js" id="layerRemoveProduct" role="dialog" style="display:none"> <div class="layer-popup__inner"> <p class="layer-popup__title">Remove </p> <div class="layer-popup__contents"> <p>Code not valid with this product<br/> Are you sure to remove this product?</p> </div> <div class="layer-popup__cta-wrap"> <div class="layer-popup__cta"><a class="cta cta--outlined cta--black" href="javascript:;" title="">Add to wishlist</a></div> <div class="layer-popup__cta"><a class="cta cta--contained cta--black" href="javascript:;" title="">Delete</a></div> </div> <button type="button" class="layer-popup__close"> <span class="hidden">Close</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </button> </div> </div> <div class="layer-popup gnb__popup-privacy gnb-layer_popup-js" id="layerPrivacy" role="dialog" style="display:none"> <div class="layer-popup__inner" id="popup_privacy"> <p class="layer-popup__title">Privacy Policy</p> <div class="layer-popup__contents"> <div class="checkbox-radio"> <input type="checkbox" name="checkbox" class="hidden" id="privacy-terms"/> <label class="checkbox-radio__label" for="privacy-terms"> <span class="checkbox-radio__label-text">I have read and agree to the Samsung.com <a href='/uk/info/privacy/' target='_blank' class='link-text' title="Open in a new window">Privacy Policy</a> </span> </label> </div> <!-- //ERROR : Clicked PROCEED TO STORE button --> <p class="check-text check-text--error" id="errorPrivacy" style="display: none;">Tick this box to proceed to Samsung.com.</p> <!-- //ERROR : Clicked PROCEED TO STORE button --> <div class="checkbox-radio"> <input type="checkbox" name="checkbox" class="hidden" id="privacy-terms2"/> <label class="checkbox-radio__label" for="privacy-terms2"> <span class="checkbox-radio__label-text">By ticking this box, I accept Samsung Service Updates, including : </span></label></div><p class="check-text">Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters.</p> <div class="layer-popup__cta-wrap"> <div class="layer-popup__cta"><a id="privacyBtn" class="cta cta--outlined cta--black" href="javascript:;" title="">PROCEED TO SAMSUNG.COM</a></div> <div class="layer-popup__cta"><a class="cta cta--contained cta--black login-leave-btn" href="javascript:;" title="">Close</a></div> </div> <button class="layer-popup__close login-leave-btn" data-focus-id="shop-popover-close" data-tab-disable="true" tabindex="0"> <span class="hidden">Close Privacy Policy</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </button> </div> </div> </div> <div class="layer-popup gnb__popup-privacy gnb-layer_popup-js" id="layerPreference" role="dialog" style="display:none"> <div class="layer-popup__inner" id="popup-type04"> <p class="layer-popup__title">Check preferences</p> <p class="layer-popup__contents">Help us to make recommendations for you by telling us what you like</p> <div class="layer-popup__cta-wrap"> <div class="layer-popup__cta"><a id="preferenceCheckBtn" class="cta cta--outlined cta--black" href="javascript:void(0);" title="">Yes</a></div> <div class="layer-popup__cta"><a id="privacyCloseBtn" class="cta cta--contained cta--black" href="javascript:void(0);" title="">Later</a></div> </div> <button class="layer-popup__close" data-focus-id="shop-popover-close" data-tab-disable="true" tabindex="0"> <span class="hidden">Close Check Preferences</span> <svg class="icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M79.17 11.17L48 42.34 16.83 11.17l-5.66 5.66L42.34 48 11.17 79.17l5.66 5.66L48 53.66l31.17 31.17 5.66-5.66L53.66 48l31.17-31.17z"></path> </svg> </button> </div> </div> <!--googleon: all--> <input type="hidden" name="sc_gnb_searchURL" id="sc_gnb_searchURL" value="/uk/business/aisearch"/> <input type="hidden" name="sc_gnb_placeholder" 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input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:windfree">WindFree</a> </div> </div> <button class="gnb-search__btn--close" an-tr="search layer-microsite-close-search" an-ca="search" an-ac="search layer" an-la="close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-close-regular" href="#cancel-close-regular"></use> </svg> </button> </div> <div class="gnb-search__looping--end" tabindex="0"></div> </section> <!--googleon: all--> </div> <div id="content" role="main"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="nv-g-lnb aem-GridColumn aem-GridColumn--default--12"> <div class="lnb-nav lnb-nav--bg-black lnb-nav--default lnb-nav--sticky lnb-nav--title-align-left"> <div class="lnb-nav__inner"> <div class="lnb-nav__default-wrapper"> <div class="lnb-nav__title"> <a class="lnb-nav__menu-title" target="_self" an-tr="nv13_lnb-microsite-image-logo" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:samsung business service packs"> <h1>Samsung Business Service Packs</h1> </a> </div> <div class="lnb-nav__cta bg-cta-white"> <a title="Contact us" href="#ContactUs" an-tr="nv13_lnb-microsite-text-depth1" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:contact us"> Contact us </a> </div> <div class="lnb-nav__nav-wrap"> <button type="button" class="swiper-menu-prev" an-tr="nv13_lnb-microsite-image-arrow" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:left"> <svg class="icon" focusable="false"> <use href="#previous-regular" xlink:href="#previous-regular"></use> </svg> </button> <span class="swiper-menu-prev-bg"></span> <span class="swiper-menu-prev-gradation"></span> <div class="lnb-nav__nav swiper-container"> <div class="swiper-wrapper"> <div class="lnb-nav__item swiper-slide "> <a 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margin-bottom--32 bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Ensure business runs how it’s meant to</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Take a look at our always on Samsung Business Support Service Pack <br />options and keep your business working as hard as you do.</p> </div> </div> </div> <div class="co-g-tab-container aem-GridColumn aem-GridColumn--default--12"> <div id="service-pack-options" class="cl-tab-text cl-tab-text--gray s-margin-top-none s-margin-bottom-none without-mobile-tab-divider"> <div class="cl-tab-text__wrap"> <div class="cl-tab-text__head"> <strong class="cl-tab-text__status" data-font-size-pc="18" data-font-size-mo="32"></strong> <button type="button" class="cl-tab-text__toggle"> <span class="blind">Toggle Menu</span> </button> </div> <ul class="cl-tab-text__list"> <li class="cl-tab-text__item cl-tab-text__item--1 tab-selected-default" data-font-size-pc="18" data-font-size-mo="32" an-tr="co41_tab container-microsite-text-tab" an-ca="content click" an-ac="feature" an-la="tab:mobile"> <button type="button" class="cl-tab-text__title" data-font-size-pc="18" data-font-size-mo="32">Mobile</button> </li> <li class="cl-tab-text__item cl-tab-text__item--2 " data-font-size-pc="18" data-font-size-mo="32" an-tr="co41_tab container-microsite-text-tab" an-ca="content click" an-ac="feature" an-la="tab:computing"> <button type="button" class="cl-tab-text__title" data-font-size-pc="18" data-font-size-mo="32">Computing</button> </li> </ul> </div> <div class="cl-tab-text__wrap-block"></div> <div class="cl-tab-text__panel tab-selected-default"> <h2 class="hidden">Mobile</h2> <div class="cm-g-text-block"> <div class="textblock margin-top--16 margin-bottom--16 bg-white text-center text-mo-center " id="base"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Base Warranty</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Enjoy Mobile support with our dedicated Business Services Centre. Use our 24/7 self-help options to help you resolve your issue or contact us between 8am-6pm Monday to Friday and we’ll happily give you a hand. You can also use our pick-up service in case your equipment needs to be taken to a repair centre. There’s never been an easier way to keep your business in check.</p> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--padding-top-normal feature-column-carousel__column--padding-bottom-normal feature-column-carousel__column--desktop-columns-4 feature-column-carousel__column--mobile-columns-1 feature-column-carousel__column--align-center feature-column-carousel__column--line " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div 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data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a pick up truck in front of a house icon"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Doorstep Repair</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/doorstep_repair_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/doorstep_repair_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a trolley cart with two cardboard boxes"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/doorstep_repair_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/doorstep_repair_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a trolley cart with two cardboard boxes"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" 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class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a shield with a keyhole icon"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a shield with a keyhole icon"/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_435582964-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_435582964-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_435582964-2"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_435582964-3"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel"> <div class="feature-column-carousel feature-column-carousel--margin-top-normal bg-white feature-column-carousel--width-1440 feature-column-carousel--desktop-columns-space-normal"> <div class="feature-column-carousel__carousel use-mobile-indicator use-mobile-arrow feature-column-carousel--desktop-columns-2 swiper-container basic-swiper" data-desktop-item-per-slide-scroll="2" data-swiper-option="{ &#34;keepWrapper&#34;:true, &#34;autoHeight&#34;: false, &#34;centeredSlides&#34;: false, &#34;freeMode&#34;: false, &#34;breakpoints&#34;: { &#34;1&#34;: { &#34;slidesPerView&#34;:1 }, &#34;768&#34;: { &#34;slidesPerView&#34;:2 } }, &#34;loop&#34;:false, &#34;pagination&#34;:true, &#34;componentEl&#34;:&#34;.feature-column-carousel&#34;, &#34;autoplay&#34;:{ &#34;start&#34;:false, &#34;delay&#34;: 4000, &#34;an-tr&#34;:&#34;ft12_feature column carousel-microsite-imageaction&#34;, &#34;an-ca&#34;:&#34;indication&#34;, &#34;an-ac&#34;:&#34;carousel&#34;, &#34;an-la&#34;:&#34;carousel:index:stop&#34; }, &#34;offTxtAccesibility&#34;:true }"> <button an-tr="ft12_feature column carousel-microsite-image-arrow" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:left" type="button" class="swiper-button-prev"> <span class="hidden">Previous</span> <svg class="icon" focusable="false"> <use xlink:href="#previous-regular" href="#previous-regular"></use> </svg> </button> <div class="feature-column-carousel__inner swiper-wrapper"> <div class="feature-column-carousel__item swiper-slide feature-column-carousel__item--align-center" an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Pick up ('Return to Base')</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/570x304_PICK_UP_REPAIR.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_PICK_UP_REPAIR.png?$LazyLoad_Home_PNG$" alt="Black text saying \&#34;pick up repair\&#34; on a white background"/> <img class="image__main lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/570x304_PICK_UP_REPAIR.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_PICK_UP_REPAIR.png?$720_N_PNG$" alt="Black text saying \&#34;pick up repair\&#34; on a white background"/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="pick up (return to base):play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit-0" aria-label="Samsung + T Systems: Transforming work on the go"><span class="hidden">Black text saying \&#34;pick up repair\&#34; on a white background Play video</span></button> </div> </div> </div> <div class="feature-column-carousel__item swiper-slide feature-column-carousel__item--align-center" an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Doorstep Repair</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/570x304_DOORSTEP_REPAIR.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_DOORSTEP_REPAIR.png?$LazyLoad_Home_PNG$" alt="doorstep repair"/> <img class="image__main lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/570x304_DOORSTEP_REPAIR.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_DOORSTEP_REPAIR.png?$720_N_PNG$" alt="doorstep repair"/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="doorstep repair:play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit-1" aria-label="Doorstep Repair"><span class="hidden">doorstep repair Play video</span></button> </div> </div> </div> </div> <button an-tr="ft12_feature column carousel-microsite-image-arrow" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:right" type="button" class="swiper-button-next"> <span class="hidden">Next</span> <svg class="icon" focusable="false"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit-0"> <div class="feature-column-carousel__video feature-column-carousel__video--youtube"> <div class="video" data-image-default="false" data-video-embed="false" data-video-type="youtube" data-video-data='{ "title": "Samsung + T Systems: Transforming work on the go", "id": "pDg6wto1fOE", "muted": false, "caption": "Pick up (&#39;Return to Base&#39;)", "autoplay": true}'> </div> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#close-btn" href="#close-btn"></use> </svg> </button> <script type="application/ld+json" data-type="seo" data-object-type="VideoObject" data-id="f7bf4a8b-d452-4e95-bfdc-5ff9fad8c6fe">{"@context":"http://schema.org","@type":"VideoObject","uploadDate":"2024-05-28T23:27:30+0900","name":"Samsung + T Systems: Transforming work on the go","description":"Pick up (\u0027Return to 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data-video-data='{ "title": "Doorstep Repair", "id": "gLbHs5l7fm0", "muted": false, "caption": "Doorstep Repair", "autoplay": true}'> </div> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#close-btn" href="#close-btn"></use> </svg> </button> <script type="application/ld+json" data-type="seo" data-object-type="VideoObject" data-id="243172de-9360-416b-850b-4d4cba8fc167">{"@context":"http://schema.org","@type":"VideoObject","uploadDate":"2024-05-28T23:27:30+0900","name":"Doorstep Repair","description":"Doorstep 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data-font-size-mo="14">Keep downtime at bay with our Enhanced Service. Experience all the benefits of the Base Warranty and the choice to opt for pick-up or Doorstep Exchange service.<br /><br />Want total Knox security but don’t know where to start? Let us take care of your business by letting our experts complete the set up for you. With Quickstart Go you’ll also get a Samsung-provided Knox Manage profile for all your devices and, with Quickstart Go Plus, we’ll also conduct an on-line survey to tailor the profile to your needs. We’ll then add KnoxSuite components to ensure you’re fully prepared so there’s no excuse to let the absence of full time IT be a reason to not have best in class fleet control.</p> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel"> <div class="feature-column-carousel feature-column-carousel--margin-bottom-normal bg-white feature-column-carousel--width-1440 feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--padding-top-normal feature-column-carousel__column--desktop-columns-4 feature-column-carousel__column--mobile-columns-1 feature-column-carousel__column--align-center feature-column-carousel__column--line " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Multiple repair options</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Multiple_repair_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Multiple_repair_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a wrench in front of a screwdriver"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Multiple_repair_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Multiple_repair_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a wrench in front of a screwdriver"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Pick-up</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a pick up truck in front of a house icon"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a pick up truck in front of a house icon"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Doorstep repair</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/doorstep_repair_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/doorstep_repair_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a trolley cart with two cardboard boxes"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/doorstep_repair_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/doorstep_repair_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a trolley cart with two cardboard boxes"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:4"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Next business day Doorstep Exchange</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Next_business_day_doorstep_exchange_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_mobile_v3-1.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating two arrows pointing in the opposite directions"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Next_business_day_doorstep_exchange_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_mobile_v3-1.png?$720_N_PNG$" alt="A black vector illustrating two arrows pointing in the opposite directions"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:5"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Original manufacturer parts</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Original_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Original_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a laptop processor electronic hardware icon"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Original_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Original_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a laptop processor electronic hardware icon"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:6"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Military grade data wipe</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a shield with a keyhole icon"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a shield with a keyhole icon"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:7"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Knox Quickstart Go</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Samsung_Knox_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Samsung_Knox_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a shield shape Samsung Knox logo"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Samsung_Knox_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Samsung_Knox_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a shield shape Samsung Knox logo"/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_1044191113-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_1044191113-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_1044191113-2"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_1044191113-3"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_1044191113-4"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_1044191113-5"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_1044191113-6"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel"> <div class="feature-column-carousel feature-column-carousel--margin-top-normal bg-white feature-column-carousel--width-1440 feature-column-carousel--desktop-columns-space-normal"> <div class="feature-column-carousel__carousel use-mobile-indicator use-mobile-arrow feature-column-carousel--desktop-columns-3 swiper-container basic-swiper" data-desktop-item-per-slide-scroll="3" data-swiper-option="{ &#34;keepWrapper&#34;:true, &#34;autoHeight&#34;: false, &#34;centeredSlides&#34;: false, &#34;freeMode&#34;: false, &#34;breakpoints&#34;: { &#34;1&#34;: { &#34;slidesPerView&#34;:1 }, &#34;768&#34;: { &#34;slidesPerView&#34;:3 } }, &#34;loop&#34;:false, &#34;pagination&#34;:true, &#34;componentEl&#34;:&#34;.feature-column-carousel&#34;, &#34;autoplay&#34;:{ &#34;start&#34;:false, &#34;delay&#34;: 4000, &#34;an-tr&#34;:&#34;ft12_feature column carousel-microsite-imageaction&#34;, &#34;an-ca&#34;:&#34;indication&#34;, &#34;an-ac&#34;:&#34;carousel&#34;, &#34;an-la&#34;:&#34;carousel:index:stop&#34; }, &#34;offTxtAccesibility&#34;:true }"> <button an-tr="ft12_feature column carousel-microsite-image-arrow" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:left" type="button" class="swiper-button-prev"> <span class="hidden">Previous</span> <svg class="icon" focusable="false"> <use xlink:href="#previous-regular" href="#previous-regular"></use> </svg> </button> <div class="feature-column-carousel__inner swiper-wrapper"> <div class="feature-column-carousel__item swiper-slide feature-column-carousel__item--align-center" an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Pick-up</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/570x304_PICK_UP_REPAIR.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_PICK_UP_REPAIR.png?$LazyLoad_Home_PNG$" alt="Black text saying \&#34;pick up repair\&#34; on a white background"/> <img class="image__main lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/570x304_PICK_UP_REPAIR.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_PICK_UP_REPAIR.png?$720_N_PNG$" alt="Black text saying \&#34;pick up repair\&#34; on a white background"/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="pick up:play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_807181079-0" aria-label="Samsung + T Systems: Transforming work on the go"><span class="hidden">Black text saying \&#34;pick up repair\&#34; on a white background Play video</span></button> </div> </div> </div> <div class="feature-column-carousel__item swiper-slide feature-column-carousel__item--align-center" an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Doorstep Repair</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/570x304_DOORSTEP_REPAIR.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_DOORSTEP_REPAIR.png?$LazyLoad_Home_PNG$" alt="doorstep repair"/> <img class="image__main lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/570x304_DOORSTEP_REPAIR.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_DOORSTEP_REPAIR.png?$720_N_PNG$" alt="doorstep repair"/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="doorstep repair:play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_807181079-1" aria-label="Doorstep Repair"><span class="hidden">doorstep repair Play video</span></button> </div> </div> </div> <div class="feature-column-carousel__item swiper-slide feature-column-carousel__item--align-center" an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Doorstep Exchange</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/570x304_DOORSTEP_EXCHANGE.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_DOORSTEP_EXCHANGE.png?$LazyLoad_Home_PNG$" alt="next business day doorstep exchange"/> <img class="image__main lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/570x304_DOORSTEP_EXCHANGE.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_DOORSTEP_EXCHANGE.png?$720_N_PNG$" alt="next business day doorstep exchange"/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="doorstep exchange:play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_807181079-2" aria-label="Next Business Day Doorstep Exchange"><span class="hidden">next business day doorstep exchange Play video</span></button> </div> </div> </div> </div> <button an-tr="ft12_feature column carousel-microsite-image-arrow" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:right" type="button" class="swiper-button-next"> <span class="hidden">Next</span> <svg class="icon" focusable="false"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar1_pd_g_feature_benefit_807181079-0"> <div class="feature-column-carousel__video feature-column-carousel__video--youtube"> <div class="video" data-image-default="false" data-video-embed="false" data-video-type="youtube" data-video-data='{ "title": "Samsung + T Systems: Transforming work on the go", "id": "pDg6wto1fOE", "muted": false, "caption": "Pick-up", "autoplay": true}'> </div> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#close-btn" href="#close-btn"></use> </svg> </button> <script type="application/ld+json" data-type="seo" data-object-type="VideoObject" data-id="423c87f9-eb18-4087-916c-ba8af243c007">{"@context":"http://schema.org","@type":"VideoObject","uploadDate":"2024-05-28T23:27:30+0900","name":"Samsung + T Systems: Transforming work on the 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data-video-data='{ "title": "Next Business Day Doorstep Exchange", "id": "oKMcdhzYxdM", "muted": false, "caption": "Doorstep Exchange", "autoplay": true}'> </div> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#close-btn" href="#close-btn"></use> </svg> </button> <script type="application/ld+json" data-type="seo" data-object-type="VideoObject" data-id="01ae1c89-db04-4c00-829d-647a777b4516">{"@context":"http://schema.org","@type":"VideoObject","uploadDate":"2024-05-28T23:27:30+0900","name":"Next Business Day Doorstep Exchange","description":"Doorstep Exchange","thumbnailUrl_desktop":"https://images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/570x304_DOORSTEP_EXCHANGE.png?$570_N_PNG$","thumbnailUrl_mobile":"https://images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_DOORSTEP_EXCHANGE.png?$720_N_PNG$","contentUrl_mobile":"https://youtu.be/oKMcdhzYxdM","contentUrl_desktop":"https://youtu.be/oKMcdhzYxdM","thumbnailUrl":"https://images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_DOORSTEP_EXCHANGE.png?$720_N_PNG$","contentUrl":"https://youtu.be/oKMcdhzYxdM"}</script> </div> </div> </div> </div> <div class="cm-g-text-block"> <div class="textblock margin-top--16 margin-bottom--32 bg-white text-center text-mo-center "> <div class="textblock__body padding-top--0 padding-bottom--48"> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">You can buy Service packs as a SKU via Samsung’s Reseller and Distributor channels. Once a purchase is made, we’ll pop you a terms and conditions email asking you to accept these. So you can focus on your work, we’ll perform all the set up and let you know when the service is live. When you need to use the service contact our Samsung Business Service Centre and we’ll be happy to help, call us on <u><b><a href="tel:033307262677"> 0330 726 2677</a></b></u>.</p> </div> </div> </div> <div class="pd-g-feature-benefit-full-bleed"> <section class="st-feature-benefit-full-bleed st-feature-benefit-full-bleed--middle st-feature-benefit-full-bleed--left st-feature-benefit-full-bleed--center-img-bottom desktop-bg-white mobile-bg-black desktop-text-color-white mobile-text-color-white st-feature-benefit-full-bleed--m-align-center " data-clickable-state="false"> <div class="st-feature-benefit-full-bleed__wrap"> <div class="st-feature-benefit-full-bleed__content-wrap"> <div class="st-feature-benefit-full-bleed__content-inner"> <div class="st-feature-benefit-full-bleed__content-area"> <h2 class="st-feature-benefit-full-bleed__title" data-font-size-pc="48" data-font-size-mo="30"><br />Introducing<br />Quickstart Go</h2> <p class="st-feature-benefit-full-bleed__text" data-font-size-pc="18" data-font-size-mo="14">Get your mobile fleet up and running <br />faster and easier with Samsung Quickstart Go.<br /></p> <div class="st-feature-benefit-full-bleed__cta"> <a class="cta cta--outlined cta--white cta--mobile-white" href="/uk/business/support/quickstart-go/" target="_self" aria-label="Learn more" an-tr="ft03_feature full bleed-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="introducing quickstart go:learn more">Learn more</a> </div> </div> </div> </div> <figure class="st-feature-benefit-full-bleed__figure "> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/QuickstartGoBanner_1440x344_01.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/QuickstartGoBanner_720x511.jpg?$LazyLoad_Home_JPG$" data-desktop-alt data-mobile-alt role="presentation"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/QuickstartGoBanner_1440x344_01.jpg?$1440_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/QuickstartGoBanner_720x511.jpg?$720_N_JPG$" data-desktop-alt data-mobile-alt role="presentation"/> </div> </figure> </div> </section> </div> </div> <div class="cl-tab-text__panel "> <h2 class="hidden">Computing</h2> <div class="cm-g-text-block"> <div class="textblock margin-top--16 margin-bottom--16 bg-white text-center text-mo-center " id="basewarranty"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Base Warranty</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Enjoy computing support with our dedicated Business services centre. Use our 24/7 self-help options to help you resolve your issue or call us between 8am-6pm Monday to Friday and we’ll happily give you a hand. You can also use our pick-up service in case your equipment needs to be taken to a repair centre. There’s never been an easier way to keep your business in check.</p> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--padding-bottom-normal feature-column-carousel__column--desktop-columns-4 feature-column-carousel__column--mobile-columns-1 feature-column-carousel__column--align-center feature-column-carousel__column--line " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Pick-up</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a pick up truck in front of a house icon"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a pick up truck in front of a house icon"/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit_960821165-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--desktop-columns-space-normal feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-2 feature-column-carousel__column--mobile-columns-1 feature-column-carousel__column--align-center " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Pick up ('Return to Base')</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Get-to-know_PICK-UP-REPAIR.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_PICK_UP_REPAIR.png?$LazyLoad_Home_PNG$" alt="Black text saying \&#34;pick up repair\&#34; on a white background"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Get-to-know_PICK-UP-REPAIR.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_PICK_UP_REPAIR.png?$720_N_PNG$" alt="Black text saying \&#34;pick up repair\&#34; on a white background"/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="pick up (return to base):play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit-0" aria-label="Samsung + T Systems: Transforming work on the go"><span class="hidden">Black text saying \&#34;pick up repair\&#34; on a white background Play video</span></button> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit-0"> <div class="feature-column-carousel__video feature-column-carousel__video--youtube"> <div class="video" data-image-default="false" data-video-embed="false" data-video-type="youtube" data-video-data='{ "title": "Samsung + T Systems: Transforming work on the go", "id": "pDg6wto1fOE", "muted": false, "caption": "Pick up (&#39;Return to Base&#39;)", "autoplay": true}'> </div> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> <script type="application/ld+json" data-type="seo" data-object-type="VideoObject" data-id="e2c4b909-0eea-43f2-8cea-2cd7df55201f">{"@context":"http://schema.org","@type":"VideoObject","uploadDate":"2024-05-28T23:27:30+0900","name":"Samsung + T Systems: Transforming work on the go","description":"Pick up (\u0027Return to Base\u0027)","thumbnailUrl_desktop":"https://images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Get-to-know_PICK-UP-REPAIR.png?$570_N_PNG$","thumbnailUrl_mobile":"https://images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_PICK_UP_REPAIR.png?$720_N_PNG$","contentUrl_mobile":"https://youtu.be/pDg6wto1fOE","contentUrl_desktop":"https://youtu.be/pDg6wto1fOE","thumbnailUrl":"https://images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_PICK_UP_REPAIR.png?$720_N_PNG$","contentUrl":"https://youtu.be/pDg6wto1fOE"}</script> </div> </div> </div> <div class="cm-g-text-block"> <div class="textblock margin-top--16 margin-bottom--16 bg-white text-center text-mo-center " id="enhanced"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Enhanced service</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Keep downtime at bay with our Enhanced Service. Experience all the benefits of the Base Warranty and the choice to opt for pick-up or an additional on-site engineer service. If we can’t fix it we’ll replace it with an identical model - transferring your original SSD to the new device if you wish . It means less time out of work and doing more of what you need.</p> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--padding-top-normal feature-column-carousel__column--desktop-columns-4 feature-column-carousel__column--mobile-columns-1 feature-column-carousel__column--align-center feature-column-carousel__column--line " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>A regular health check</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/intro-step_960x512.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Mob_intro-step_960x512.png?$LazyLoad_Home_PNG$" alt="A black vector icon illustrating a pick up truck"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/intro-step_960x512.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Mob_intro-step_960x512.png?$720_N_PNG$" alt="A black vector icon illustrating a pick up truck"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Original manufacturer-backed parts</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Original_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Original_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a laptop processor electronic hardware icon"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Original_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Original_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a laptop processor electronic hardware icon"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Military-grade data wipe</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a shield with a keyhole icon"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Military_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a shield with a keyhole icon"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:4"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Multiple repair/ replacement options</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Multiple_repair_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Multiple_repair_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a wrench in front of a screwdriver"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Multiple_repair_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Multiple_repair_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a wrench in front of a screwdriver"/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit_1394293697-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit_1394293697-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit_1394293697-2"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit_1394293697-3"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--padding-bottom-normal feature-column-carousel__column--desktop-columns-4 feature-column-carousel__column--mobile-columns-1 feature-column-carousel__column--align-center feature-column-carousel__column--line " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Next business day doorstep exchange</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Next_business_day_doorstep_exchange_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_mobile_v3-1.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating two arrows pointing in the opposite directions"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Next_business_day_doorstep_exchange_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_mobile_v3-1.png?$720_N_PNG$" alt="A black vector illustrating two arrows pointing in the opposite directions"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Pick-up</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_mobile_v3.png?$LazyLoad_Home_PNG$" alt="A black vector illustrating a pick up truck in front of a house icon"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Pick-up_mobile_v3.png?$720_N_PNG$" alt="A black vector illustrating a pick up truck in front of a house icon"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>On-site engineer</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Regular_health_check_Desktop_v3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Regular_healthcheck_mobile_v3.png?$LazyLoad_Home_PNG$" alt/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Regular_health_check_Desktop_v3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Regular_healthcheck_mobile_v3.png?$720_N_PNG$" alt/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit_1474087674-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit_1474087674-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit_1474087674-2"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel"> <div class="feature-column-carousel feature-column-carousel--margin-top-normal bg-white feature-column-carousel--width-1440 feature-column-carousel--desktop-columns-space-normal"> <div class="feature-column-carousel__carousel use-mobile-indicator use-mobile-arrow feature-column-carousel--desktop-columns-3 swiper-container basic-swiper" data-desktop-item-per-slide-scroll="3" data-swiper-option="{ &#34;keepWrapper&#34;:true, &#34;autoHeight&#34;: false, &#34;centeredSlides&#34;: false, &#34;freeMode&#34;: false, &#34;breakpoints&#34;: { &#34;1&#34;: { &#34;slidesPerView&#34;:1 }, &#34;768&#34;: { &#34;slidesPerView&#34;:3 } }, &#34;loop&#34;:false, &#34;pagination&#34;:true, &#34;componentEl&#34;:&#34;.feature-column-carousel&#34;, &#34;autoplay&#34;:{ &#34;start&#34;:false, &#34;delay&#34;: 4000, &#34;an-tr&#34;:&#34;ft12_feature column carousel-microsite-imageaction&#34;, &#34;an-ca&#34;:&#34;indication&#34;, &#34;an-ac&#34;:&#34;carousel&#34;, &#34;an-la&#34;:&#34;carousel:index:stop&#34; }, &#34;offTxtAccesibility&#34;:true }"> <button an-tr="ft12_feature column carousel-microsite-image-arrow" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:left" type="button" class="swiper-button-prev"> <span class="hidden">Previous</span> <svg class="icon" focusable="false"> <use xlink:href="#previous-regular" href="#previous-regular"></use> </svg> </button> <div class="feature-column-carousel__inner swiper-wrapper"> <div class="feature-column-carousel__item swiper-slide feature-column-carousel__item--align-center" an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Pick-up</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Get-to-know_PICK-UP-REPAIR.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_PICK_UP_REPAIR.png?$LazyLoad_Home_PNG$" alt="Black text saying \&#34;pick up repair\&#34; on a white background"/> <img class="image__main lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Get-to-know_PICK-UP-REPAIR.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_PICK_UP_REPAIR.png?$720_N_PNG$" alt="Black text saying \&#34;pick up repair\&#34; on a white background"/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="pick up:play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit_402557541-0" aria-label="Samsung + T Systems: Transforming work on the go"><span class="hidden">Black text saying \&#34;pick up repair\&#34; on a white background Play video</span></button> </div> </div> </div> <div class="feature-column-carousel__item swiper-slide feature-column-carousel__item--align-center" an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Doorstep Exchange</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Get-to-know_b2b_DOORSTEP-EXCHANGE.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_DOORSTEP_EXCHANGE.png?$LazyLoad_Home_PNG$" alt="next business day doorstep exchange"/> <img class="image__main lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/Get-to-know_b2b_DOORSTEP-EXCHANGE.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/support/service-packs/720x540_DOORSTEP_EXCHANGE.png?$720_N_PNG$" alt="next business day doorstep exchange"/> </div> <button an-tr="ft12_feature column carousel-microsite-video-button" an-ca="content click" an-ac="feature" an-la="doorstep exchange:play video" type="button" class="feature-column-carousel__play-button" data-video-id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit_402557541-1" aria-label="Next Business Day Doorstep Exchange"><span class="hidden">next business day doorstep exchange Play video</span></button> </div> </div> </div> <div class="feature-column-carousel__item swiper-slide feature-column-carousel__item--align-center" an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>On-site engineer</h2> </div> </div> <div class="feature-column-carousel__button"> </div> <div 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focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-fd3d3834-6214-493d-a9c1-cb3fdcb9dc4e_root_responsivegrid_co_g_tab_container_c_332999357_panelPar2_pd_g_feature_benefit_402557541-0"> <div class="feature-column-carousel__video feature-column-carousel__video--youtube"> <div class="video" data-image-default="false" data-video-embed="false" data-video-type="youtube" data-video-data='{ "title": "Samsung + T 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data-video-type="youtube" data-video-data='{ "title": "Next Business Day On-site engineer", "id": "_QbOGka9wsM", "muted": false, "caption": "On-site engineer", "autoplay": true}'> </div> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#close-btn" href="#close-btn"></use> </svg> </button> <script type="application/ld+json" data-type="seo" data-object-type="VideoObject" data-id="f945ae3e-cd22-435d-a659-f48fe0c6311b">{"@context":"http://schema.org","@type":"VideoObject","uploadDate":"2024-05-28T23:27:30+0900","name":"Next Business Day On-site engineer","description":"On-site 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Once a purchase is made, we’ll pop you a terms and conditions email asking you to accept these. So you can focus on your work, we’ll perform all the set up and let you know when the service is live. When you need to use the service contact our Samsung Business Service Centre and we’ll be happy to help, call us on <u><b><a href="tel:033307262677"> 0330 726 2677</a></b></u>.</p> </div> </div> </div> </div> </div></div> <div class="static-content aem-GridColumn aem-GridColumn--default--12"> <style> .hideInAem { display: none; font-size: 16px; color: red; } .aem-AuthorLayer-Edit .hideInAem { display: block; text-align: center; } #mobile-imgtxt .feature-column-carousel__content, #computing-imgtxt .feature-column-carousel__content { order: 1 } #mobile-imgtxt .feature-column-carousel__figure, #computing-imgtxt .feature-column-carousel__figure { order: 2; margin-bottom: 24px; } #mobile-imgtxt .feature-column-carousel__button, #computing-imgtxt .feature-column-carousel__button { margin: 0px; } #computing-de .feature-column-carousel__column--align-center .feature-column-carousel__inner, #computing-ose .feature-column-carousel__column--align-center .feature-column-carousel__inner, #mobile-de .feature-column-carousel__column--align-center .feature-column-carousel__inner { -webkit-box-pack: right; -ms-flex-pack: right; justify-content: right; } </style> <h4 class="hideInAem">Feature column Image content Swap style</h4> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center container-width-medium" id="ContactUs"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Contact Samsung Business Support</h2> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel feature-column-carousel--margin-bottom-normal bg-white feature-column-carousel--width-1440 feature-column-carousel--desktop-columns-space-wide feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-4 feature-column-carousel__column--mobile-columns-1 " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Raise a case</h2> </div> <div class="feature-column-carousel__text"> <p>Get in touch with the experts who know your device best for product specific support, technical solutions or repairs.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="https://samsungenterprisesupport.com/" aria-label="Raise now" an-tr="ft12_feature column 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data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_Raise_a_case_282x150-2.png?$720_N_PNG$" alt="Black line symbol of two speech bubbles overlaid on one another, in front of a white background"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Use our Support app</h2> </div> <div class="feature-column-carousel__text"> <p>You can raise a case, live chat and access support directly from your device.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="https://play.google.com/store/apps/details?id=com.seukms.b2b.samsunghelp" aria-label="Install now" an-tr="ft12_feature column carousel-microsite-cta-button" an-ca="content click" an-ac="feature" an-la="use our support app:install now"> Install now </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_app_support-282x150-3-1.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_app_support-282x150-3-1.png?$LazyLoad_Home_PNG$" alt="Black line symbol of a download icon on a white background"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_app_support-282x150-3-1.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_app_support-282x150-3-1.png?$720_N_PNG$" alt="Black line symbol of a download icon on a white background"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-microsite-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Chat to us</h2> </div> <div class="feature-column-carousel__text"> <p>We’re here to provide technical information and resources for your Samsung products.</p> </div> </div> <div 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data-desktop-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_Call_us-282x150-2.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/uk/business/business-support-mobile-devices/ic_Call_us-282x150-2.png?$720_N_PNG$" alt="Black line symbol of a telephone and arrow on a white background"/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">Play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> 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</div> <div class="st-feature-benefit__img-wrap "> </div> </div> </div> </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12"> <!-- [Dialog] Page Type: Common --> <div class="text-editor bg-light-gray"> <div class="text-editor__inner-wrap padding-top--24 padding-bottom--24"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column description-text-size--medium"> <p>Terms and conditions apply. 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class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="popUp_form_6" data-form-name="Telephone" type="text" value="" autocomplete="tel" maxlength="40"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text error">* This field is required</p> </div> </div> <div class="contact-mail-form-popup__form-field form--size-half is-required field--dropdown"> <div class="menu menu--text-field"> <select class="menu__select" aria-labelledby="hint_popUp_form_7" tabindex="-1" data-form-name="Employee"> <option value="&lt;50">&lt;50</option> <option value="50-99">50 ~ 99</option> <option value="100-199">100 ~ 199</option> <option value="200-499">200 ~ 499</option> <option value="500-999">500 ~ 999</option> <option value="&gt;1000">&gt;1000</option> </select> <p id="hint_popUp_form_7" class="menu--text-field__hint">No. of Employees <span class="text-field--required-text">*<span class="hidden">Required</span></span> </p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="hint_popUp_form_7 text_hint_popUp_form_7" type="button"> <span id="text_hint_popUp_form_7" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> <p class="menu--text-field__error">* This field is required</p> </div> </div> <div class="contact-mail-form-popup__form-field form--size-half is-required 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<button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="hint_popUp_form_8 text_hint_popUp_form_8" type="button"> <span id="text_hint_popUp_form_8" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> <p class="menu--text-field__error">* This field is required</p> </div> </div> <div class="contact-mail-form-popup__form-field form--size-full field--multi-text "> <div class="text-field-v2 multi-line"> <label class="text-field-v2__hint" for="popUp_form_9">Message </label> <div class="text-field-v2__input-wrap"> <textarea class="text-field-v2__input-multi-line" id="popUp_form_9" maxlength="2000" autocomplete="on" data-form-name="Message"></textarea> </div> <p class="text-field-v2__text assistive" 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cta--outlined cta--black" an-tr="pd03_product finder:stock alert-microsite-cta-popup" an-ca="buy cta" an-ac="stock alert" an-la="stock alert:close">Close</button> <button class="pd-get-stock-alert-popup__btn-submit cta cta--contained cta--emphasis cta--disabled" disabled an-tr="pd03_product finder:stock alert-microsite-cta-popup" an-ca="buy cta" an-ac="stock alert" an-la="stock alert:submit">Submit</button> </div> <button class="pd-get-stock-alert-popup__close" an-tr="pd03_product finder:stock alert-microsite-cta-popup" an-ca="buy cta" an-ac="stock alert" an-la="stock alert:close"> <span class="hidden">Close popup</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="pd-get-stock-alert-popup__final-wrap"> <div class="pd-get-stock-alert-popup__final"> <p class="pd-get-stock-alert-popup__final-desc"> We will email you when inventory is added. <br/>Thank you. </p> <div 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href="#delete-bold"></use> </svg> <span class="hidden">Close</span> </button> </div> </div> </div> <input type="hidden" value="/uk/web/my-wishlist/" id="WishlistPopupUrl"/> <div class="wishlist-popup"> <div class="layer-popup" id="wishlist-popup" role="dialog" style="display:block" aria-modal="true"> <div class="layer-popup__inner"> <div class="layer-popup__contents"> <h2 class="layer-popup__title"></h2> <div class="wishlist-popup__desc"></div> <div class="wishlist-popup__selectbox__wrap"> <div class="wishlist-popup__selectbox"> <div class="wishlist-popup__selectbox-inner"> <div class="menu filled"> <select class="menu__select" data-default-message="My Wishlist" tabindex="-1"> <option value="">My Wishlist 1</option> <option value="">My Wishlist 2</option> <option value="">My Wishlist 3</option> <option value="">My Wishlist 4</option> <option value="">My Wishlist 5</option> <option value="">My Wishlist 6</option> <option value="">My Wishlist 7</option> <option value="">My Wishlist 8</option> <option value="">My Wishlist 9</option> </select> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false"> <span class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#close-up-bold"></use> </svg> </button> </div> </div> </div> </div> </div> <div class="wishlist-popup__cta-wrap"> <div class="wishlist-popup__cta"> <a class="cta cta--outlined cta--black" href="#" role="button" aria-label="Link Title"></a> </div> <div class="wishlist-popup__cta"> <a class="cta cta--contained cta--emphasis" href="#" role="button"></a> </div> </div> <button type="button" class="layer-popup__close wishlist-popup__close"> <span class="hidden">Close popup</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </div> <style> #wtb-id-span { display: none; } .modal-container { position: relative; } .modal-window, .modal-overlay { display: none; } .modal-open { overflow: hidden; max-height: 100vh !important; margin: 0 !important; } .modal-open .modal-overlay { display: block; position: fixed; z-index: 10000; top: 0; left: 0; width: 100vw; height: 100%; opacity: 0.6; background: #000; } .modal-open .modal-window { display: block; position: fixed; z-index: 10001; top: 0; right: 0; bottom: 0; left: 0; overflow: hidden; overflow-x: hidden; overflow-y: auto; outline: 0; } .modal-open .internal-container { position: absolute; z-index: 5001; top: 5px; left: 50%; width: calc(100% - 10px); max-width: 1140px; min-height: 200px; max-height: calc(100vh - 10px); /* padding: 1.5625rem 1.25rem; */ overflow-y: auto; overflow-x: hidden; transform: translateX(-50%); background: #fff; } .modal-open .internal-container .tab{ height: auto; } @media screen and (min-width: 760px) { .modal-open .internal-container { width: calc(100% - 30px); max-height: calc(100vh - 30px); } .modal-open .internal-container .tab{ height: auto; } } .modal-open .close-button { display: flex; position: relative; justify-content: center; width: 20px; height: 20px; font-size: 26px; font-weight: bold; cursor: pointer; z-index: 1; } @media screen and (min-width: 760px) { .modal-open .close-button { position: sticky; top: 1rem; margin: 1rem 1rem auto auto; } _:-ms-fullscreen, :root .modal-open .close-button { position: absolute; right: 20px; } .modal-open .internal-container .tab{ height: auto; } } .modal-open .close-button img { width: 100%; z-index: -1; } .modal-open .close-button:hover { transition: color 0.3s; color: lighten(#000, 50%); } .modal-top-bar { display: flex; align-items: center; justify-content: flex-end; position: relative; padding: 15px 15px 5px 0; } .modal-title { margin: 0; margin-left: 0.4375rem; } .cciw-overlay { z-index: 5001 !important; } #ps-lightbox-background { z-index: 5001 !important; } .mfp-bg { z-index: 5001 !important; } .ps-container { z-index: 5002 !important; } .mfp-wrap { z-index: 5002 !important; } </style> <script defer src="//maps.googleapis.com/maps/api/js?region=kr&client=gme-samsungsds&libraries=places&callback=Function.prototype" type="text/javascript"></script> <div class="where-to-buy"></div> <input type="hidden" name="useNewWtb" id="useNewWtb" value="Y"/> <input type="hidden" name="searchApiDomain" id="searchApiDomain" value="//searchapi.samsung.com/v6"/> <input type="hidden" name="buyinstoreRedirectYN" id="buyinstoreRedirectYN" value="N"/> <input type="hidden" id="rtlValue"/> <input type="hidden" name="current_model_code" id="current_model_code"/> <input type="hidden" id="wtbCurrentPagePath" value="/content/samsung/uk/business/support/service-packs"/> <section class="ftd18-register-product popup" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProduct"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="ftd18-register-product-popup" data-comp-name="registerProduct" data-auto-init="false"> <div class="ftd18-register-product__step-1 show"> <h2 class="ftd18-register-product__title">Product Registration</h2> <p class="ftd18-register-product__desc" data-js-action="RegisterDescription">Quick-and-easy product registration..<br/>Receive up-to-date personalised services and tips.</p> <div class="ftd18-register-product__step-1-inner"> <div class="ftd18-register-product__step-1__reg-list" role="list"> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-serialnumber" href="#retention-registration-step01-serialnumber"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">Serial Number / IMEI</strong> <p class="ftd18-register-product__step-1__reg__desc">Enter your Serial Number/IMEI</p> <button class="cta cta--contained cta--black" data-js-action="serialnumberBtn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:enter serial number/imei"> Enter serial number/IMEI </button> </div> </div> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-qr" href="#retention-registration-step01-qr"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">QR Scan</strong> <p class="ftd18-register-product__step-1__reg__desc">Scan the QR code on your products for easy registration.</p> <p class="ftd18-register-product__step-1__reg__sub-desc">* This feature can only be supported on Samsung Home Appliances and non-smart B2C monitors.</p> <button class="cta cta--contained cta--black" data-js-action="qrscanBtn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:scan qr"> Scan QR code </button> </div> </div> </div> </div> </div> <div class="ftd18-register-product__step-2"> <h2 class="ftd18-register-product__title">Enter your Serial Number/IMEI</h2> <p class="ftd18-register-product__desc myd16-register-description">Quick-and-easy product registration.</p> <div class="ftd18-register-product__step-2-inner"> <div class="text-field-v2" data-comp-name="textFieldv2" data-auto-init="false"> <label class="text-field-v2__hint" for="serial-imei">Serial Number / IMEI</label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="serial-imei" type="text" autocomplete="on"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text assistive" id="serial-imei-assistive" aria-hidden="true">Please enter the 11 or 15- digit number.</p> <p class="text-field-v2__text error" id="serial-imei-error" aria-hidden="true">This product is already registered. Make sure you entered the right serial number or IMEI.</p> </div> <div class="ftd18-register-product__step-2__how-to-find-model-code"> <button class="ftd18-register-product__step-2__how-to-find-model-code__cta" data-i18n-expand="Expand" data-i18n-collapse="Collapse" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:how to find serial number or imei"> How to find Serial Number or IMEI <span class="hidden">Expand</span> <svg class="icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> <div class="ftd18-register-product__step-2__how-to-find-model-code-inner"> <div class="ftd18-register-product__step-2__select-wrap"> <ul class="ftd18-register-product__step-2__select-list" role="list"> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="type-hint" tabindex="-1" data-js-action="howToFindTypeSelect"> <option selected value="TV &amp; AV" an-tr="an-tr-tv-av" an-ca="an-ca-tv-av" an-ac="an-ac-tv-av" an-la="an-la-tv-av">TV &amp; AV</option> <option value="Mobile Device" an-tr="an-tr-mobile-device" an-ca="an-ca-mobile-device" an-ac="an-ac-mobile-device" an-la="an-la-mobile-device">Mobile Device</option> <option value="Home Appliance">Home Appliance</option> <option value="PC &amp; Office">PC &amp; Office</option> <option value="Camera &amp; Camcorder">Camera &amp; Camcorder</option> </select> <p id="type-hint" class="menu--text-field__hint">Type </p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="type-hint type-text" type="button"> <span id="type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="sub-type-hint" tabindex="-1"> <option selected value="Television">Television</option> <option value="Blu-ray">Blu-ray</option> <option value="Home cinema">Home cinema</option> <option value="MP3/MP4 Player">MP3/MP4 Player</option> </select> <p id="sub-type-hint" class="menu--text-field__hint">Sub Type</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="sub-type-hint sub-type-text" type="button"> <span id="sub-type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="category-hint" tabindex="-1"> <option selected value="SUHD">SUHD</option> <option value="UHD">UHD</option> <option value="FHD">FHD</option> <option value="HD">HD</option> </select> <p id="category-hint" class="menu--text-field__hint">Category</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="category-hint category-text" type="button"> <span id="category-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> </ul> </div> <div class="ftd18-register-product__step-2__swiper-wrap"> <div class="ftd18-register-product__step-2__swiper swiper-container basic-swiper" data-swiper-option='{ &quot;slidesPerView&quot;: 1, &quot;keepWrapper&quot;: true, &quot;autoHeight&quot;: true, &quot;loop&quot;: false, &quot;pagination&quot;: true, &quot;componentEl&quot;: &quot;.ftd18-register-product-popup&quot;, &quot;followFinger&quot;: true }' data-comp-name="swiper" data-auto-init="false"> <div class="swiper-wrapper"> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 1" role="tabpanel" id="slide-0"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 2" role="tabpanel" id="slide-1"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> </div> </div> <div class="indicator dot-indicator" data-indicator-data='{ &quot;type&quot;: &quot;dot-indicator&quot;, &quot;play&quot;: true, &quot;autoRolling&quot;: false, &quot;infiniteRolling&quot;: false }' data-comp-name="indicator" data-auto-init="false"> <div class="indicator-wrap"> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden"></span> </span> </button> </div> </div> </div> </div> </div> </div> </div> </div> <div class="ftd18-register-product__btn-wrap"> <!-- /* button 이 disabled 경우 .cta--disabled 추가, disabled 속성 추가 */--> <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto1Btn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button> <!-- /* button 이 disabled 경우 .cta--disabled 추가, disabled 속성 추가 */--> <button class="cta cta--contained cta--black" data-action="check" data-js-action="checkBtn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:check"> Check </button> </div> </div> <div class="ftd18-register-product__step-3"> <h2 class="ftd18-register-product__title">Product registration is almost complete!!</h2> <p class="ftd18-register-product__desc">You&#39;ve entered a valid S/N or IMEI. Now select the model of your product.</p> <div class="ftd18-register-product__step-3-inner"> <div class="ftd18-register-product__step-3__category-list" data-i18n-selected="selected" role="list"> </div> <div class="ftd18-register-product__step-3__search"> <div class="ftd18-register-product__step-3__search__input-container"> <button class="ftd18-register-product__step-3__search__input__back"> <span class="hidden">Back</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <div class="ftd18-register-product__step-3__search__input-wrap"> <label class="ftd18-register-product__step-3__search__input-label" for="model-code-search">Enter your Model Number</label> <bdi><input class="ftd18-register-product__step-3__search__input" type="text" id="model-code-search" autocomplete="on"/></bdi> <button class="ftd18-register-product__step-3__search__input-icon delete" aria-label="delete" type="button" an-tr="ftd18_register product popup-microsite-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:delete model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <button class="ftd18-register-product__step-3__search__input-icon search" aria-label="search" type="submit" an-tr="ftd18_register product popup-microsite-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:search model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> </div> <h3 class="ftd18-register-product__step-3__search__result__title">Suggested searches</h3> <div class="ftd18-register-product__step-3__search__result-list-wrap scrollbar" data-auto-init="false" data-comp-name="scrollbar" data-auto-resize> <ul class="ftd18-register-product__step-3__search__result-list scrollbar__contents" role="list"> </ul> </div> <div class="ftd18-register-product__step-3__search__result__error" aria-live="polite">No result. Please try again.</div> </div> </div> <div class="ftd18-register-product__btn-wrap"> <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto2Btn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button> <button class="cta cta--contained cta--black cta--disabled" disabled data-action="select" data-js-action="selectBtn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:select"> Select </button> </div> </div> </div> </div> </div> <button class="popup__close" an-tr="ftd18_register product popup-microsite-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-completion popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductCompletion"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="image" data-js-action="ftd18RegisterProductImage"> <img class="image__main lazy-load-man" data-src="https://via.placeholder.com/120x120" alt="" data-comp-name="image" data-auto-init="false"/> </div> <h2 class="ftd18-register-product__title" data-js-action="ftd18RegisterProductTitle">Galaxy Book3 Ultra</h2> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSku">SM-G996BZKGEUA</p> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSerial">Serial Number: R3CR508WNAH</p> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black" data-js-action="confirmBtn" an-tr="ftd18_register product popup-microsite-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:confirm"> Confirm </button> </div> <button class="popup__close" an-tr="ftd18_register product popup-microsite-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-qr-scan-error popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductQRScanError"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <h2 class="ftd18-register-product__title">The device you are currently using does not support the camera function.</h2> <p class="ftd18-register-product__desc">Please try again with a different device.</p> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black" data-js-action="alertBtn" data-action="confirm" an-tr="ftd18_register product popup-microsite-error pop up-content_click" an-ca="content click" an-ac="feature" an-la="error popup:confirm"> Confirm </button> </div> <button class="popup__close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <script src="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-templates/page-static-gnb/compact.min.js"></script> <script src="/etc.clientlibs/samsung/components/content/consumer/global/product-popup/pd-g-register-product-popup/clientlibs/site.min.js"></script> <script 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