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The Work Number is a secure, automated service providing employees with the ability to quickly deliver proof of employment or income to authorized verifiers. The Work Number is available 24 hours a day, 7 days a week. 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height:unset"><span></span></a> <div class="header-region"> <div class="block block-search " role="search" id="block-search-form"> <form action="/how-to-guides/payroll/verification-employment-income" method="post" id="search-block-form" accept-charset="UTF-8"> <label class="element-invisible">Search form</label> <div class="form-type-textfield form-item-search-block-form"> <label class="element-invisible" for="edit-search-block-form--2">CO Search</label> <input title="Enter the terms you wish to search for." placeholder="" type="text" onblur="if (this.value == '') {this.value = 'Search this site';}" onfocus="if (this.value == 'Search this site') {this.value = '';}" id="edit-search-block-form--2" name="search_block_form" value="Search this site" size="30" maxlength="128" /> </div> <div class="form-actions form-wrapper" id="edit-actions"><input type="submit" id="edit-submit" name="op" value="Search" /></div><input type="hidden" name="form_build_id" value="form-YOfLoWIZd5Kmw_CjEizF6nznioeL_Z50emgC5BC-gaQ" /> <input type="hidden" name="form_id" value="search_block_form" /> </form> </div> <nav class="block block-menu-block " role="navigation"> <ul class="menu"><li class="menu-mlid-2426"><a href="/search/form">Forms</a></li> <li class="menu-mlid-3836"><a href="/search/how-to-guide">How-To Guides</a></li> <li class="menu-mlid-3841"><a href="/news">News</a></li> <li class="menu-mlid-3846"><a href="/services/controllers-office">Contact Us</a></li> </ul> </nav> </div> </div> </header> </div> <div class="page-container"> <h2 class="element-invisible">You are here</h2><div class="breadcrumb"><span class="inline odd first"><a href="/">Home</a></span> <span class="delimiter">»</span> <span class="inline even">Payroll</span> <span class="delimiter">»</span> <span class="inline odd last">Verification of Employment (or Income)</span></div> <div class="page row clearfix"> <div class="inner-wrapper"> <div role="main" id="main-content" class="col"> <h1>Verification of Employment (or Income)</h1> <div class="panel-display panel-1col clearfix" > <div class="panel-panel panel-col"> <div>  <article class="node node-co-functional-process-article " about="/how-to-guides/payroll/verification-employment-income" typeof="sioc:Item foaf:Document"> <header> <h2 ><a href="/how-to-guides/payroll/verification-employment-income" rel="bookmark">Verification of Employment (or Income)</a></h2> </header> <span property="dc:title" content="Verification of Employment (or Income)" class="rdf-meta element-hidden"></span> <footer class="article-meta"> </footer> <div class="content"> <div class="field field-type-text-with-summary field-name-body field-name-body"> <div class="co-row"> <section class="co-section co-span-3"> <p>UCSF uses The Work Number to provide employment and income verifications for employees.</p> <p>The Work Number is a secure, automated service providing employees with the ability to quickly deliver proof of employment or income to authorized verifiers. The Work Number is available 24 hours a day, 7 days a week.</p> <p>Use of The Work Number has been identified as a University of California Working Smarter Initiative and is being implemented system-wide with the approval of a number of staff and academic governance committees. The Work Number provides verification services to over 50 million employees and is widely known to mortgage lenders, banks, apartment complexes, and others who may need proof of your employment or income.</p> <p>Follow the instructions below to direct verifiers to The Work Number to complete verification requests.</p> </section> <section class="co-section co-span-3" style="box-shadow: 0 1px 3px rgba(0,0,0,0.12), 0 1px 2px rgba(0,0,0,0.24); padding-left:16px"> <h2 id="help">Verification Help</h2> <p>For questions or help using The Work Number, contact their client service center directly.</p> <div><strong>The Work Number Client Service Center</strong></div> <ul style="margin-left:20px"> <li>Employees: 1-800-367-2884</li> <li>Commercial Verifier: 1-800-367-5690</li> <li>Social Services Verifier: 1-800-660-3399</li> <li>TTY: 1-800-424-0253</li> </ul> <p>While the automated verification service is available 24/7, customer support representatives are available from 5 a.m. to 6 p.m. (Pacific Standard Time) Monday through Friday.</p> <p><strong>For Verbal Verifications or Additional Assistance</strong><br> Contact the UCPath Center at 855-982-7284 from 8 a.m. to 5 p.m. Monday through Friday.</p> </section> </div> <div class="co-row"> <div class="co-span-3"> <section class="co-section"> <h2 id="current">Current Employees</h2> <div> <h3>For Proof of Employment</h3> <ol> <li><strong>Direct verifiers to The Work Number:</strong> <ul> <li>Web Address: <a class="co-external-link" href="https://www.theworknumber.com/" target="_blank">https://www.theworknumber.com <span class="co-offscreen-item">(opens in new window)</span></a>.</li> <li>Toll Free Number: 1-800-367-5690</li> </ul> </li> <li><strong>Provide the verifier with the following information to perform the verification:</strong> <ul> <li>Your Social Security Number</li> <li>Employer Code: 15975 (Regents of the University of California)</li> </ul> </li> </ol> </div> <div> <h3>For Income Verifications</h3> <p>To protect confidential income information, you may be required to create a Salary Key (a six-digit number that allows one-time access to salary information) to authorize an income verification.</p> <ol> <li> <p><strong>Create a Salary Key</strong></p> <aside class="co-standout">View a <a href="/payroll/training/accessing-work-number-create-salary-key">step-by-step job aid with screenshots</a></aside> </li> <li> <p><strong>Provide the income verifier with:</strong></p> <ul> <li> <p>The one-time Salary Key</p> </li> <li> <p>The Work Number access options for verifiers:</p> <ul> <li> <p>Web Address: <a class="co-external-link" href="https://www.theworknumber.com" target="_blank">https://www.theworknumber.com <span class="co-offscreen-item">(opens in new window)</span></a></p> </li> <li> <p>Toll Free Number: 1-800-367-5690</p> </li> </ul> </li> <li> <p>Your Social Security Number</p> </li> <li> <p>Employer Code: 15975 (Regents of the University of California)</p> </li> </ul> </li> </ol> </div> <div> <h3>For a Report of Verification Requests</h3> <p>The Work Number keeps a record of all verifiers that have attempted to access your data or that have received your information. Request an Employment Data Report if you wish to view this information, as well as the employment and income information provided from employers.</p> <p>Visit <a class="co-external-link" href="https://theworknumber.com/solutions/consumers/employment-data-report" target="_blank">The Work Number webpage <span class="co-offscreen-item">(opens in new window)</span></a> or call 1-800-367-2884 for instructions on how to request an Employment Data Report.</p> </div> <div> <h3>Self-Service Verification through UCPath online</h3> <p>Employees can also log into <a class="co-external-link" href="https://ucpath.universityofcalifornia.edu" target="_blank">UCPath online <span class="co-offscreen-item">(opens in new window)</span></a> to print out an employment verification summary.</p> <p>Review the <a class="co-external-link" href="https://sp.ucop.edu/sites/ucpathhelp/SelfServiceUsers/PORplayer/index.html?Guid=635ebe0d-3704-4910-b00e-2f22fed03367" target="_blank">Generate Employment Verification Summary <span class="co-offscreen-item">(opens in new window)</span></a> software simulation to see, try, or print the steps needed to generate your employment summary including dates of employment and earnings. Your summary will be published on UC letterhead, which will include your current employment information and payroll earnings.</p> <p>Note that the UCPath employment summary report will only show earnings paid through UCPath. If you previously worked at a UC location with fewer than two years of earnings processed through UCPath, your summary may be incomplete. If this is the case, submit a case through UCPath online to request an updated summary. To do so:</p> <ul> <li>Navigate to the Ask UCPath button at the upper right corner of the dashboard</li> <li>Select Submit An Inquiry > Human Resources > Human Resources Inquiry</li> <li>Enter subject, “Employment Verification Inquiry”</li> <li>In the description field, state your needs</li> <li>Verify your contact information and submit</li> </ul> </div> <div> <h3>Opt Out of Verification of Employment Daily File</h3> <p>Faculty, academic personnel, staff, and student employees are automatically included in the daily update sent to UC's external partner that performs employment verification activities.</p> <p>Review the <a class="co-external-link" href="https://sp.ucop.edu/sites/ucpathhelp/SelfServiceUsers/PORplayer/index.html?Guid=8637a835-dc57-4630-bbad-39b6973ae1a8" target="_blank">Opt Out - Verification of Employment Data File <span class="co-offscreen-item">(opens in new window)</span></a> software simulation to see, try, or print the steps needed to change your opt in preferences in UCPath online (MyAccess login required).</p> <p>Those who opted out must refer all verifiers (banks, employers or leasing agents) to UCPath to complete employment and income verifications manually. Only employment and income verifications for those who opted out will be completed. All other employment and income verifications must contact <a class="co-external-link" href="https://www.theworknumber.com/">The Work Number <span class="co-offscreen-item">(opens in new window)</span></a>.</p> <p>Verifiers may contact UCPath via:</p> <ul> <li>Email: <a href="/cdn-cgi/l/email-protection#2a5f495a4b5e426a5f44435c4f5859435e53454c494b46434c455844434b044f4e5f"><span class="__cf_email__" data-cfemail="c4b1a7b4a5b0ac84b1aaadb2a1b6b7adb0bdaba2a7a5a8ada2abb6aaada5eaa1a0b1">[email protected]</span></a></li> <li>Phone: 1-855-982-7284 (Monday through Friday, 8 a.m. – 5 p.m.)</li> <li>Fax: 1-855-982-2329</li> </ul> </div> </section> </div> <div class="co-span-3" style="padding-right:0"> <div style="border:1px solid black; padding:0 16px; margin-bottom:1em"> <section class="co-section"> <h2 id="verifier">Verifiers</h2> <h3>Contact The Work Number</h3> <ul style="margin-left:20px"> <li>Web Address: <a class="co-external-link" href="https://www.theworknumber.com" target="_blank">https://www.theworknumber.com <span class="co-offscreen-item">(opens in new window)</span></a>.</li> <li>Toll Free Number: 1-800-367-5690</li> </ul> <h4>For proof of income or salary, you will need:</h4> <ul style="margin-left:20px"> <li>the Employer Code: 15975 (Regents of the University of California)</li> <li>the employee’s Social Security Number</li> <li>a permissible purpose for accessing the information, as defined by the Fair Credit Reporting Act</li> <li>consent from the employee to access income their data</li> <li>credentialed access to use The Work Number</li> </ul> <p>For more information on accepted permissible purposes, forms of consent, credentialed access, and using The Work Number, visit <a class="co-external-link" href="https://www.theworknumber.com" target="_blank">The Work Number webpage <span class="co-offscreen-item">(opens in new window)</span></a>, or call The Work Number client service center at 1-800-367-5690.</p> <h3>Social Services Agencies</h3> <p>Visit <a class="co-external-link" href="https://www.theworknumber.com" target="_blank">The Work Number webpage <span class="co-offscreen-item">(opens in new window)</span></a>, or call 1-800-660-3399 or more information on registering with and using The Work Number service.</p> <h3>Fees</h3> <p>The Work Number charges a fee to <em>the verifier</em> for employment verification services.</p> </section> </div> <div style="border:1px solid black; padding:0 16px; margin-bottom:1em"> <section class="co-section"> <h2 id="student">Student Employees</h2> <p>As of April 30, 2023, The Work Number handles UC student employment verifications just as it handles employment verifications for all other UC employees. Student employees are included in the daily update sent to UC's external partner that performs employment verification activities. Review instructions for proof of employment and income verifications in the Current Employees section on this page.</p> <p>Review the <a class="co-external-link" href="https://sp.ucop.edu/sites/ucpathhelp/SelfServiceUsers/PORplayer/index.html?Guid=8637a835-dc57-4630-bbad-39b6973ae1a8" target="_blank">Opt Out - Verification of Employment Data File <span class="co-offscreen-item">(opens in new window)</span></a> software simulation to see, try, or print the steps needed to change your opt in preferences in UCPath online (MyAccess login required). Student employees who opt out must refer all verifiers (banks, employers or leasing agents) to UCPath to complete employment and income verifications manually. Verifiers may contact UCPath via:</p> <ul> <li>Email: <a href="/cdn-cgi/l/email-protection#bacfd9cadbced2facfd4d3ccdfc8c9d3cec3d5dcd9dbd6d3dcd5c8d4d3db94dfdecf"><span class="__cf_email__" data-cfemail="6f1a0c1f0e1b072f1a0106190a1d1c061b1600090c0e030609001d01060e410a0b1a">[email protected]</span></a></li> <li>Phone: 1-855-982-7284 (Monday through Friday, 8 a.m. – 5 p.m.)</li> <li>Fax: 1-855-982-2329</li> </ul> <p>All questions should be directed to the UCPath Center for further assistance:</p> <ul style="margin-left:20px"> <li>"Ask UCPath Center", chat or request a callback appointment within <a class="co-external-link" href="https://ucpath.universityofcalifornia.edu/">UCPath online <i> </i> <span class="co-offscreen-item">(opens in new window)</span></a></li> <li>Call: 855-982-7284</li> </ul> </section> </div> <div style="border:1px solid black; padding:0 16px"> <section class="co-section"> <h2 id="employee">Former Employees</h2> <p>Separated employees whose last paid earnings were January 2014 or later should direct the verifier to <a class="co-external-link" href="https://www.theworknumber.com/" target="_blank">The Work Number <span class="co-offscreen-item">(opens in new window)</span></a> following the instructions on this page.</p> </section> </div> </div> </div> </div> <aside class="group-resources co-Card u-flexBox" id="co-htg-resources"><div class="group-references field-group-div"><h2><span>References</span></h2> <div class="field field-type-link-field field-name-field-link field-name-field-link"> <div class="field-items"> <div class="field-item even"><a href="https://www.theworknumber.com/">The Work Number</a></div> <div class="field-item odd"><a href="https://sp.ucop.edu/sites/ucpathhelp/SelfServiceUsers/PORplayer/index.html?Guid=8637a835-dc57-4630-bbad-39b6973ae1a8">Opt Out - Verification of Employment Data File</a></div> <div class="field-item even"><a href="https://sp.ucop.edu/sites/ucpathhelp/SelfServiceUsers/PORplayer/index.html?Guid=635ebe0d-3704-4910-b00e-2f22fed03367">Generate Employment Verification Summary</a></div> </div> </div> </div></aside> </div> </article> </div> </div> </div> </div> </div> </div> </div> <div class="footer-container"> <footer role="contentinfo" class="row"> <div class="footer-top"> <nav class="block block-menu co-menu-footer " role="navigation"> <h2 class="title">Resources</h2> <ul class="menu"><li><a href="/calendars-schedules">Calendars & Schedules</a></li> <li><a href="https://ucsf.box.com/s/og7ln4wcj0y07fn0oh1hmmxzms7hndm0" target="_blank">CONET (for Controller's Office Staff)</a></li> <li><a href="/user">Log In</a></li> <li><a href="/services/controllers-office-solution-center">Controller's Office Solution Center</a></li> <li><a href="/careers" target="_blank">Employment</a></li> <li><a href="/service-partnership-agreement">Service Partnership Agreement</a></li> <li><a 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