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Dynamics 365 Products & Services - Cobalt
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</div> <form class="header-search" method="get" action="https://cobalt.net/"> <div class="container"> <a href="#!" class="header-search-close"> <i class="far fa-times"></i> </a> <div class="row justify-content-center"> <div class="col-md-8 d-flex"> <div class="header-search-group"> <input class="header-search-field" type="text" name="s" id="s" /> <label class="header-search-label" for="s">Search For</label> <div class="header-search-border"></div> </div> <button role="submit" class="header-search-submit"> <span class="sr-only">Search</span> <span class="far fa-arrow-right"></span> </button> </div> </div> </div> </form> </div> </header> <main id="main" aria-roledescription="main" role="main" class="container-fluid"> <section class="row banner "> <div class="container"> <div class="banner-content"> <h1 class="banner-title">Dynamics 365 Products & Services</h1> </div> </div> </div> </section> <div class="container"> <article class="page-content"> <div class="aligncenter wp-block-ugb-columns ugb-columns ugb-2032e48 ugb-columns--design-plain ugb-columns--columns-2 ugb-main-block"><style>.ugb-2032e48 > .ugb-inner-block > .ugb-block-content > .ugb-columns__item{grid-template-columns:1.34fr 0.66fr !important}.ugb-2032e48-content-wrapper{grid-column-gap:25px !important}.ugb-2032e48-content-wrapper > .ugb-column{align-items:stretch !important}.ugb-2032e48-content-wrapper > .ugb-column > .ugb-inner-block{height:auto !important}@media screen and (min-width:768px){.ugb-2032e48.ugb-columns{margin-bottom:0px !important}}</style><div class="ugb-inner-block"><div class="ugb-block-content"><div class="ugb-columns__item ugb-2032e48-content-wrapper"> <div class="wp-block-ugb-column ugb-column ugb-10bb3a7 ugb-column--design-plain ugb-main-block"><div class="ugb-inner-block"><div class="ugb-block-content"><div class="ugb-column__item ugb-10bb3a7-column-wrapper"><div class="ugb-column__content-wrapper"> <p>Microsoft Dynamics 365, the Power Platform, and Microsoft’s related suite of business applications can do many powerful things to improve your team’s processes, efficiencies, and the true end-goal: a drastically superior experience for whoever you serve.</p> <p>But where do you start with so many possibilities? Given your goals and budget, what should you prioritize today? All the possibilities can be overwhelming. So can selecting the best-fit Dynamics 365 partner or products. Let Cobalt help you today.</p> </div></div></div></div></div> <div class="wp-block-ugb-column ugb-column ugb-861d36d ugb-column--design-plain ugb-main-block"><div class="ugb-inner-block"><div class="ugb-block-content"><div class="ugb-column__item ugb-861d36d-column-wrapper"><div class="ugb-column__content-wrapper"> <figure class="wp-block-image size-large is-resized"><img fetchpriority="high" decoding="async" src="https://cobalt.net/wp-content/uploads/2021/07/MicrosoftAllCompetenciesCropped-1024x317.png" alt="" class="wp-image-6716" width="444" height="137" srcset="https://cobalt.net/wp-content/uploads/2021/07/MicrosoftAllCompetenciesCropped-1024x317.png 1024w, https://cobalt.net/wp-content/uploads/2021/07/MicrosoftAllCompetenciesCropped-300x93.png 300w, https://cobalt.net/wp-content/uploads/2021/07/MicrosoftAllCompetenciesCropped-768x238.png 768w, https://cobalt.net/wp-content/uploads/2021/07/MicrosoftAllCompetenciesCropped.png 1111w" sizes="(max-width: 444px) 100vw, 444px" /></figure> </div></div></div></div></div> </div></div></div></div> <p>We have cleared away the non-essential issues and highlighted the value of a cloud-based CRM solution for your organization. Cobalt is a Microsoft Gold Certified Partner and we have worked in the depths of Dynamics CRM and Dynamics 365 since 2004. We can quickly help you see exactly what Dynamics 365 can do for your team and those you serve.</p> <p>Give your team an exceptional experience with all the industry’s standard managed services like training and support, but also give them the deep experience Cobalt has to do the truly difficult, advanced, or custom work. With us, you get both, and everything in between. Explore the ways to get more from your CRM investment today, including our streamlined assessments or one of our quick start packages.</p> <div class="alignfull wp-block-ugb-feature-grid ugb-feature-grid ugb-84d0991 ugb-feature-grid--v2 ugb-feature-grid--columns-2 ugb-feature-grid--design-basic ugb-main-block ugb-main-block--inner-wide ugb--has-block-background"><style>.ugb-84d0991 .ugb-feature-grid__item{border-style:solid !important;border-color:#77C7FE !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important}.ugb-84d0991 .ugb-img,.ugb-84d0991 .ugb-feature-grid__image{margin-left:auto !important;margin-right:auto !important}.ugb-84d0991 .ugb-feature-grid__title{font-size:20px !important;text-align:center}.ugb-84d0991 .ugb-feature-grid__description{font-size:16px !important;text-align:left}.ugb-84d0991 .ugb-inner-block{text-align:center}.ugb-84d0991.ugb-feature-grid{background-color:#002C5C}.ugb-84d0991.ugb-feature-grid:before{background-color:#002C5C}.ugb-84d0991 .ugb-block-title{color:#77C7FE}.ugb-84d0991 .ugb-block-description{color:#ffffff}</style><div class="ugb-inner-block ugb-inner-block--wide"><h2 class="ugb-block-title ugb-block-title--with-subtitle">Microsoft Dynamics 365: Cobalt’s Core Services</h2><p class="ugb-block-description">Scan the shortlist of our strongest service offerings and expertise, or find more in-depth value for your team on each of our individual service pages.</p><div class="ugb-block-content"><div class="ugb-feature-grid__item ugb-feature-grid__item1 ugb--shadow-6 ugb-container-link"><div class="ugb-feature-grid__image"><img decoding="async" width="120" height="120" class="ugb-img wp-image-6660" src="https://cobalt.net/wp-content/uploads/2021/07/icons8-cloud-120.png" alt="Cloud Migration Services"/></div><div class="ugb-feature-grid__content"><h5 class="ugb-feature-grid__title">Cloud Migration Services</h5><p class="ugb-feature-grid__description">Data security, significant flexibility for your team, saving money, reducing IT overhead, adding the Power Platform to amplify your business applications … there are many strong arguments for moving your CRM to the cloud.<br><br>Read about the benefits and how Cobalt has streamlined a secure, reliable process for your team and data after more than 200 successful customer migrations.<br><br></p></div><a tabindex="-1" aria-hidden="true" href="https://cobalt.net/cloud-migration-services/" title="Cloud Migration Services"></a></div><div class="ugb-feature-grid__item ugb-feature-grid__item2 ugb--shadow-6 ugb-container-link"><div class="ugb-feature-grid__image"><img decoding="async" width="120" height="120" class="ugb-img wp-image-6609" src="https://cobalt.net/wp-content/uploads/2021/07/icons8-journey-120.png" alt="Dynamics 365 Implementations"/></div><div class="ugb-feature-grid__content"><h5 class="ugb-feature-grid__title">Dynamics 365 Implementation Packages</h5><p class="ugb-feature-grid__description">Do you need to prioritize speed and minimize the downtime or transition to a new CRM? Cobalt has already created plans that will fit the needs of most organizations and have you up and running quickly. Need a hard-core, highly custom implementation? Our team won’t flinch because they have led complex implementation projects across multiple industries.<br><br>Explore our CRM implementation packages and the flexible possibilities that Microsoft’s Low Code + Pro Code Fusion Development opens up for your team with the Power Platform.</p></div><a tabindex="-1" aria-hidden="true" href="https://cobalt.net/dynamics-365-implementation-packages/" title="Dynamics 365 Implementation Packages"></a></div></div></div></div> <div class="alignfull wp-block-ugb-feature-grid ugb-feature-grid ugb-a5c7704 ugb-feature-grid--v2 ugb-feature-grid--columns-3 ugb-feature-grid--design-basic ugb-main-block ugb-main-block--inner-wide ugb--has-block-background"><style>.ugb-a5c7704 .ugb-feature-grid__item{border-style:solid !important;border-color:#77C7FE !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important}.ugb-a5c7704 .ugb-feature-grid__title{font-size:20px !important}.ugb-a5c7704 .ugb-feature-grid__description{font-size:16px !important;text-align:left}.ugb-a5c7704.ugb-feature-grid{background-color:#002C5C}.ugb-a5c7704.ugb-feature-grid:before{background-color:#002C5C}</style><div class="ugb-inner-block ugb-inner-block--wide"><div class="ugb-block-content"><div class="ugb-feature-grid__item ugb-feature-grid__item1 ugb--shadow-6 ugb-container-link"><div class="ugb-feature-grid__image"><img decoding="async" width="120" height="120" class="ugb-img wp-image-6610" src="https://cobalt.net/wp-content/uploads/2021/07/icons8-lifebuoy-120.png" alt="Cloud Migration Services" title=""/></div><div class="ugb-feature-grid__content"><h5 class="ugb-feature-grid__title">Dynamics 365<br>Project Rescues</h5><p class="ugb-feature-grid__description">After so much time in this industry, we have seen all the ways a CRM implementation can stall, get sideways, or breakdown when there are problems or expertise gaps with another Dynamics 365 partner. Let’s get your team unstuck, back on track, and making the most out of your CRM investment.<br><br>Review some of the most common problem areas, learn how to move forward from where you are, and get a peek at Cobalt’s simple evaluation framework for organizations in your position today.<br><br><br><br></p></div><a tabindex="-1" aria-hidden="true" href="https://cobalt.net/project-rescues/" title="Dynamics 365 Project Rescues"></a></div><div class="ugb-feature-grid__item ugb-feature-grid__item2 ugb--shadow-6 ugb-container-link"><div class="ugb-feature-grid__image"><img decoding="async" width="120" height="120" class="ugb-img wp-image-6644" src="https://cobalt.net/wp-content/uploads/2021/07/icons8-software-120.png" alt="Dynamics 365 Implementations" title=""/></div><div class="ugb-feature-grid__content"><h5 class="ugb-feature-grid__title">Dynamics 365 Pricing Optimization</h5><p class="ugb-feature-grid__description">On the one hand, the complexities and possibilities of Microsoft’s license and storage plans can be confusing to navigate if you aren’t constantly staying up to speed on changes. On the other hand, all the options they provide can translate into highly flexible licensing options for your team that ensure everyone has exactly the tools they need. Let Cobalt assess your staff and storage needs and see where we might be able to save you money you can put to better use elsewhere.<br><br>Take a quick look at a concrete example of how much your organization could save, see an overview of our free assessment process, and read about valuable changes many organizations overlook.</p></div><a tabindex="-1" aria-hidden="true" href="https://cobalt.net/dynamics-365-pricing-optimization/" title="Dynamics 365 Pricing Optimization"></a></div><div class="ugb-feature-grid__item ugb-feature-grid__item3 ugb--shadow-6 ugb-container-link"><div class="ugb-feature-grid__image"><img decoding="async" width="120" height="120" class="ugb-img wp-image-6639" src="https://cobalt.net/wp-content/uploads/2021/07/icons8-online-support-120.png" alt="Ongoing Support & Managed Services" title=""/></div><div class="ugb-feature-grid__content"><h5 class="ugb-feature-grid__title">Dynamics 365 Support & Managed Services</h5><p class="ugb-feature-grid__description">Your initial CRM implementation, migration, or upgrade and training are a significant next step, but what comes after that? Reliable, responsive, ongoing support and managed services will make all the difference for your team as they refine their processes, and over time, as you grow. This is an area where Cobalt’s exceptional expertise truly multiplies the value for the organizations we serve.<br><br>When issues inevitably arise, or as new team members come on board, if you need to adapt quickly, or when you’re ready to leverage the advanced Dynamics 365 or Power Platform features and advantages, we will be with you.</p></div><a tabindex="-1" aria-hidden="true" href="https://cobalt.net/dynamics-managed-services/" title="Dynamics 365 Support & Managed Services"></a></div></div></div></div> <div class="alignfull wp-block-ugb-text ugb-text ugb-c1b7454 ugb-text--design-plain ugb-text--columns-1 ugb-main-block ugb-main-block--inner-wide ugb--has-block-background"><style>.ugb-c1b7454 .ugb-text__title-wrapper{justify-content:flex-start !important}.ugb-c1b7454 .ugb-text__title{color:#77C7FE;text-align:center}.ugb-c1b7454.ugb-text{background-color:#000000}.ugb-c1b7454.ugb-text:before{background-color:#000000}</style><div class="ugb-inner-block ugb-inner-block--wide"><div class="ugb-block-content"><div class="ugb-text__title-wrapper"><h2 class="ugb-text__title">Dynamics 365 Modules</h2></div><div class="ugb-text__text-wrapper"><div class="ugb-text__text"><p class="ugb-text__text-1"><span style="color: #ffffff;" class="ugb-highlight">Add any or all of these powerful business applications from Microsoft to amplify your team’s efficiencies and their ability to build trust and meaningful interactions with whoever you serve. They are all designed to provide immediate, out-of-the-box value, but Cobalt’s experienced team can show you how to get the most from each of these tools. Let’s build a strategic combination that directly meets your organization’s biggest needs.</span></p></div></div></div></div></div> <div class="alignfull wp-block-ugb-feature-grid ugb-feature-grid ugb-19ff5c0 ugb-feature-grid--v2 ugb-feature-grid--columns-3 ugb-feature-grid--design-zigzag ugb-main-block ugb-main-block--inner-wide ugb--has-block-background"><style>.ugb-19ff5c0 .ugb-feature-grid__item{border-radius:0px !important;background-color:rgba(58,58,58,1) !important}.ugb-19ff5c0 .ugb-feature-grid__item:before{background-color:#3a3a3a !important}.ugb-19ff5c0 .ugb-img{width:100px;height:auto !important}.ugb-19ff5c0 .ugb-img,.ugb-19ff5c0 .ugb-feature-grid__image{margin-left:auto !important;margin-right:auto !important}.ugb-19ff5c0 .ugb-feature-grid__title{color:#ffffff;font-size:21px !important;text-align:center;margin-bottom:4px !important}.ugb-19ff5c0 .ugb-feature-grid__description{color:#ffffff;font-size:16px !important;text-align:left;margin-bottom:18px !important}.ugb-19ff5c0 .ugb-feature-grid__image{margin-bottom:38px !important}.ugb-19ff5c0 .ugb-inner-block{text-align:center}.ugb-19ff5c0.ugb-feature-grid{background-color:#000000}.ugb-19ff5c0.ugb-feature-grid:before{background-color:#000000}@media screen and (max-width:1025px){.ugb-19ff5c0 .ugb-img,.ugb-19ff5c0 .ugb-feature-grid__image{margin-left:auto !important;margin-right:auto !important}.ugb-19ff5c0 .ugb-feature-grid__title{text-align:center}.ugb-19ff5c0 .ugb-feature-grid__description{text-align:center}.ugb-19ff5c0 .ugb-inner-block{text-align:center}}@media screen and (min-width:768px) and (max-width:1025px){.ugb-19ff5c0.ugb-feature-grid{padding-top:5% !important;padding-right:5% !important;padding-bottom:5% !important;padding-left:5% !important}}</style><div class="ugb-inner-block ugb-inner-block--wide"><div class="ugb-block-content"><div class="ugb-feature-grid__item ugb-feature-grid__item1 ugb--shadow-0"><div class="ugb-feature-grid__image"><img decoding="async" class="ugb-img wp-image-6648" src="https://cobalt.net/wp-content/uploads/2021/07/Sales_scalable.svg" alt="Feature 1" title="" width="100"/></div><div class="ugb-feature-grid__content"><h4 class="ugb-feature-grid__title">Sales</h4><p class="ugb-feature-grid__description">Keep your top sellers motivated and equip your whole salesforce with powerful tools for today’s digital selling and sales growth. Microsoft Dynamics 365 Sales will focus and empower your team and give them all they need to meet your prospects where they are today. Give your sales reps clear visibility to the right data, assets, communication channels, collaboration tools, and more that make the difference in today’s rapidly evolving sales cycles and customer expectations. <a href="https://cobalt.net/d365-sales/">Explore the value and features of D365 Sales now. </a></p></div></div><div class="ugb-feature-grid__item ugb-feature-grid__item2 ugb--shadow-0"><div class="ugb-feature-grid__image"><img decoding="async" class="ugb-img wp-image-6651" src="https://cobalt.net/wp-content/uploads/2021/07/Marketing_scalable.svg" alt="Feature 2" title="" width="100"/></div><div class="ugb-feature-grid__content"><h4 class="ugb-feature-grid__title">Marketing</h4><p class="ugb-feature-grid__description">Any modern marketing solution offers some level of automation, but is your platform of choice smart enough to give your team the marketing insights that will convert? Is it broad enough to connect with prospects and where they really are today?<br><br>Most importantly, can it deliver truly personalized content and interactions across all touchpoints? Microsoft Dynamics 365 Marketing was built to prioritize each of these needs. <a href="https://cobalt.net/d365-marketing/">Explore the value and features of D365 Marketing now. </a></p></div></div><div class="ugb-feature-grid__item ugb-feature-grid__item3 ugb--shadow-0"><div class="ugb-feature-grid__image"><img decoding="async" class="ugb-img wp-image-6650" src="https://cobalt.net/wp-content/uploads/2021/07/CustomerService_scalable.svg" alt="Feature 3" title="" width="100"/></div><div class="ugb-feature-grid__content"><h4 class="ugb-feature-grid__title">Customer Service</h4><p class="ugb-feature-grid__description">As the expectations of today’s customers expand exponentially, all your customer support systems and technology must be able to scale, adapt, and provide a convincing, personalized approach. Dynamics 365 Customer Service is built for precisely that kind of growth and flexibility. As the needs and relationships with whoever you serve evolve, you will already be ahead of the curve.<br><br>Dynamics 365 Customer Service lets you leverage virtual agents, built-in AI, automation, and IoT integration to keep your agents free to engage directly with customers, tackle difficult issues, or capitalize on passing opportunities.</p></div></div></div></div></div> <div class="alignfull wp-block-ugb-feature-grid ugb-feature-grid ugb-01279f0 ugb-feature-grid--v2 ugb-feature-grid--columns-3 ugb-feature-grid--design-zigzag ugb-main-block ugb-main-block--inner-wide ugb--has-block-background"><style>.ugb-01279f0 .ugb-feature-grid__item{border-radius:0px !important;background-color:rgba(58,58,58,1) !important}.ugb-01279f0 .ugb-feature-grid__item:before{background-color:#3a3a3a !important}.ugb-01279f0 .ugb-img{width:100px;height:auto !important}.ugb-01279f0 .ugb-img,.ugb-01279f0 .ugb-feature-grid__image{margin-left:auto !important;margin-right:auto !important}.ugb-01279f0 .ugb-feature-grid__title{color:#ffffff;font-size:21px !important;text-align:center;margin-bottom:4px !important}.ugb-01279f0 .ugb-feature-grid__description{color:#ffffff;font-size:16px !important;text-align:left;margin-bottom:18px !important}.ugb-01279f0 .ugb-feature-grid__image{margin-bottom:38px !important}.ugb-01279f0 .ugb-inner-block{text-align:center}.ugb-01279f0.ugb-feature-grid{background-color:#000000}.ugb-01279f0.ugb-feature-grid:before{background-color:#000000}@media screen and (max-width:1025px){.ugb-01279f0 .ugb-img,.ugb-01279f0 .ugb-feature-grid__image{margin-left:auto !important;margin-right:auto !important}.ugb-01279f0 .ugb-feature-grid__title{text-align:center}.ugb-01279f0 .ugb-feature-grid__description{text-align:center}.ugb-01279f0 .ugb-inner-block{text-align:center}}@media screen and (min-width:768px) and (max-width:1025px){.ugb-01279f0.ugb-feature-grid{padding-top:5% !important;padding-right:5% !important;padding-bottom:5% !important;padding-left:5% !important}}</style><div class="ugb-inner-block ugb-inner-block--wide"><div class="ugb-block-content"><div class="ugb-feature-grid__item ugb-feature-grid__item1 ugb--shadow-0"><div class="ugb-feature-grid__image"><img decoding="async" class="ugb-img wp-image-6649" src="https://cobalt.net/wp-content/uploads/2021/07/SalesInsights_scalable.svg" alt="Feature 1" title="" width="100"/></div><div class="ugb-feature-grid__content"><h4 class="ugb-feature-grid__title">Sales Insights</h4><p class="ugb-feature-grid__description">All of the technology that can empower your sellers to make a more immediate, meaningful connection with your customers opens up huge possibilities for your organization. But with more data than ever and a sprawling touchpoint map, it’s critical to keep your sales team focused and confident.<br><br>Microsoft Dynamics 365 Sales Insights provides a powerful, additional layer of guidance and concrete actionable steps for your digital selling efforts. As an add-in for Dynamics 365 Sales, it uses AI-guided selling and constantly refined predictive models to keep your reps right in step with what your sales prospects expect and need today.</p></div></div><div class="ugb-feature-grid__item ugb-feature-grid__item2 ugb--shadow-0"><div class="ugb-feature-grid__image"><img decoding="async" class="ugb-img wp-image-6679" src="https://cobalt.net/wp-content/uploads/2021/07/CustomerServiceInsights_scalable.svg" alt="Feature 2" title="" width="100"/></div><div class="ugb-feature-grid__content"><h4 class="ugb-feature-grid__title">Customer Insights</h4><p class="ugb-feature-grid__description">The biggest differentiator for successful organizations is quickly becoming a matter of insight. Everyone is collecting more data than ever before, but how your tools interpret that data is everything — along with knowing your data and customer trust are both secure.<br><br>With Dynamics 365 Customer Insights, your team will quickly get a single view of the customer and clarity about what they need from you next. Let Cobalt help you see the best way to truly understand what your customers are doing, and how you can know exactly what you need to from all your customer data.</p></div></div><div class="ugb-feature-grid__item ugb-feature-grid__item3 ugb--shadow-0"><div class="ugb-feature-grid__image"><img decoding="async" class="ugb-img wp-image-6680" src="https://cobalt.net/wp-content/uploads/2021/07/CustomerVoice_scalable.svg" alt="Feature 3" title="" width="100"/></div><div class="ugb-feature-grid__content"><h4 class="ugb-feature-grid__title">Customer Voice</h4><p class="ugb-feature-grid__description">Your organization needs to create and deliver personalized, meaningful content and customer interactions with perfect timing. And that requires the best tools for listening to where your prospects are, what they care about, and what they think they need today.<br><br>Microsoft Dynamics 365 Customer Voice is included with Dynamics 365 Customer Service and Dynamics 365 Customer Insights, or available as a stand-alone module. It’s packed with the tools, templates, and workflows to easily hear whoever you serve, deepen that connection, give your whole team access to the data, and take a proactive posture in customer relationships.</p></div></div></div></div></div> <h1 class="is-style-stylized wp-block-heading" id="h-schedule-a-demo-today"> Schedule a Demo Today </h1> <div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow"> <p>In the manufacturing process, when you add the element cobalt to steel, it makes the steel sharper and stronger. 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