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menu-item-1721"><a href="/blog/">Resources</a> <ul class="sub-menu"> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10"><a href="https://infomedia.com/blog/">Blog</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1722"><a href="/podcast/">One Quick Question Podcast</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7992"><a href="/localist/">The Localist Podcast</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8681"><a href="https://infomedia.com/training/">Training Center</a></li> </ul> </li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-64"><a href="tel:1-205-823-4440">205.823.4440</a></li> <li class="-search-icon search-toggle menu-item menu-item-type-custom menu-item-object-custom menu-item-66"><a href="#" title="Search"><svg xmlns="http://www.w3.org/2000/svg" width="19.854" height="19.854" viewBox="0 0 19.854 19.854"> <g id="Group_2661" data-name="Group 2661" transform="translate(-1474 -39)"> <g id="Ellipse_6" data-name="Ellipse 6" transform="translate(1474 39)" fill="none" stroke="#313843" stroke-width="1"> <circle cx="8.5" cy="8.5" r="8.5" stroke="none"/> <circle cx="8.5" cy="8.5" r="8" fill="none"/> </g> <line id="Line_1" data-name="Line 1" x2="5" y2="5" transform="translate(1488.5 53.5)" fill="none" stroke="#313843" stroke-width="1"/> </g> </svg></a></li> <li class="li-button menu-item menu-item-type-post_type menu-item-object-page menu-item-12"><a href="https://infomedia.com/contact/">Let鈥檚 Talk</a></li> </ul></nav> </div> <div class="clearfix"></div> </div> </div><div class="container mx-auto no-sidebar"><div class="main"> <article id="post-1923" class="post-1923 page type-page status-publish hentry"> <header class="entry-header " > <h1 class="entry-title h6 -teal-hr">Contact – Support</h1></header> <div class="entry-content"> <p class="max-900">Please use the form below to submit a support request to the Infomedia Support Team. If you are reporting a website error, please be sure to include the url of the page that you see the error on and a screenshot of the error.</p> <p class="max-900"><strong>Once you submit the form below, we will get back to you within 24 hours. If you have an immediate emergency, please call us at 205-823-4440.</strong><br></p> <div class='gf_browser_chrome gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_1' ><div id='gf_1' class='gform_anchor' tabindex='-1'></div> <div class='gform_heading'> <p class='gform_description'></p> </div><form method='post' enctype='multipart/form-data' id='gform_1' action='/contact-support/#gf_1' data-formid='1' novalidate> <div class='gform-body gform_body'><ul id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id="field_1_1" class="gfield gfield--type-name first-last gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible" data-js-reload="field_1_1" ><label class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_1_1'> <span id='input_1_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' > <input type='text' name='input_1.3' id='input_1_1_3' value='' aria-required='true' placeholder='First Name' /> <label for='input_1_1_3' class='gform-field-label gform-field-label--type-sub '>First</label> </span> <span id='input_1_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' > <input type='text' name='input_1.6' id='input_1_1_6' value='' aria-required='true' placeholder='Last Name' /> <label for='input_1_1_6' class='gform-field-label gform-field-label--type-sub '>Last</label> </span> </div></li><li id="field_1_7" class="gfield gfield--type-text half-left field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible" data-js-reload="field_1_7" ><label class='gfield_label gform-field-label' for='input_1_7'>Company Name/Organization</label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_1_7' type='text' value='' class='small' placeholder='Company Name/Organization' aria-invalid="false" /></div></li><li id="field_1_9" class="gfield gfield--type-website half-right field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible" data-js-reload="field_1_9" ><label class='gfield_label gform-field-label' for='input_1_9'>Website Url</label><div class='ginput_container ginput_container_website'> <input name='input_9' id='input_1_9' type='url' value='' class='small' placeholder='Website URL' aria-invalid="false"/> </div></li><li id="field_1_2" class="gfield gfield--type-email half-left gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible" data-js-reload="field_1_2" ><label class='gfield_label gform-field-label' for='input_1_2'>Email<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_email'> <input name='input_2' id='input_1_2' type='email' value='' class='small' placeholder='Email' aria-required="true" aria-invalid="false" /> </div></li><li id="field_1_5" class="gfield gfield--type-text half-right gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible" data-js-reload="field_1_5" ><label class='gfield_label gform-field-label' for='input_1_5'>Phone<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_1_5' type='text' value='' class='small' placeholder='Phone' aria-required="true" aria-invalid="false" /></div></li><li id="field_1_10" class="gfield gfield--type-text gplaceholder field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible" data-js-reload="field_1_10" ><label class='gfield_label gform-field-label' for='input_1_10'>Subject of the Support Request</label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_1_10' type='text' value='' class='medium' placeholder='Subject of the Support Request' aria-invalid="false" /></div></li><li id="field_1_4" class="gfield gfield--type-textarea gplaceholder field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible" data-js-reload="field_1_4" ><label class='gfield_label gform-field-label' for='input_1_4'>Description of your support request</label><div class='ginput_container ginput_container_textarea'><textarea name='input_4' id='input_1_4' class='textarea medium' placeholder='Description of your support request' aria-invalid="false" rows='10' cols='50'></textarea></div></li><li id="field_1_11" class="gfield gfield--type-fileupload gplaceholder field_sublabel_below gfield--has-description field_description_below hidden_label field_validation_below gfield_visibility_visible" data-js-reload="field_1_11" ><label class='gfield_label gform-field-label' for='input_1_11'>File Upload</label><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='29360128' /><input name='input_11' id='input_1_11' type='file' class='medium' aria-describedby="gfield_upload_rules_1_11 gfield_description_1_11" onchange='javascript:gformValidateFileSize( this, 29360128 );' /><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_1_11'>Max. file size: 28 MB.</span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_1_11'></div></div><div class='gfield_description' id='gfield_description_1_11'>Please use this to upload any documents we need to see. 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