Accessibility services centre

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src="/Styles/BRF3/core/js/connector.js"></script> <script> document.addEventListener("DOMContentLoaded", function () { BELL.gConnector.init(); }); </script>  <header class="g-header" id="ngcHeader"> <a href="#maincontent" class="g-skip-to-main-link">Skip to main content</a> <div class="g-federal-bar" id="federalBarG"> <div class="g-connector-container"> <ul class="g-federal-bar-links g-federal-bar-links--left"> <li> <a href=/Residential_services class="g-active">Personal</a> </li> <li> <button type="button" aria-expanded="false" aria-controls="businessSectionDesktop" id="businessSectionDesktopBtnG" class="g-connector-business-btn-desktop"> <span>Business</span> </button> <div class="g-connector-business-section-desktop g-visually-hidden" id="businessSectionDesktopG" aria-hidden="true"> <ul> <li> <a href=https://business.bell.ca/shop/small-business#EXT=BellRef_Consumer_FedNav_SMB_01192018_TF tabindex="-1"> <span class="d-block d-md-inline-block bhp-business-connector-span" style="font-weight: 700; ">Small Business</span><span class="d-block bhp-business-connector-span">1 to 100 employees</span> </a> </li> <li> <a href=https://business.bell.ca/shop/medium-large#EXT=BellRef_Consumer_FedNav_ENT_01192018_TF tabindex="-1"> <span class="d-block d-md-inline-block bhp-business-connector-span" style="font-weight: 700; ">Enterprise</span><span class="d-block bhp-business-connector-span">Over 100 employees</span> </a> </li> </ul> </div> </li> <li> <a href=https://www.bell.ca/Bell-for-Better class="">Bell for Better</a> </li> </ul> <ul class="g-federal-bar-links g-federal-bar-links--right"> <li> <button type="button" aria-expanded="false" class="g-connector-stores-btn-desktop" id="storeLocatorBtnG" aria-controls="storeLocatorG">Find a store</button> <input type="hidden" id="gmapsURLG" value="https://maps.google.com/maps/api/js?v=3&libraries=places&region=ca&language=en&client=gme-bellcanada4" /> <div class="g-store-locator g-visually-hidden" id="storeLocatorG" data-url="http://www.bell.ca/Store_Locator?INT=All_hmpg_TXT_header_Mass_100920_es_findstore" data-target="_blank"> <ul class="g-store-locator-links"> <li> <button type="button" class="g-store-locator-link" id="storeLocatorFindStoreBtnG" aria-label="Find a store near you" aria-expanded="false" tabindex="-1" aria-controls="storeLocatorToolsG"> Find a store </button> </li> <li> <a href="https://appointments.bell.ca " class="g-store-locator-link" tabindex="-1"> Book an appointment </a> </li> </ul> <div class="g-store-locator-tools" id="storeLocatorToolsG" aria-hidden="true"> <h2 class="g-store-locator-title" id="storeLocatorTitleG"> Find a store </h2> <label id ="addressLabel" class="g-store-locator-address-label" for="searchField">Enter your address or postal code</label> <input id="storeSearchFieldG" class="g-store-locator-address" type="text" name="search" autocomplete="off" aria-labelledby="addressLabel" placeholder=""> <fieldset class="g-store-locator-filters" id="storeLocatorFiltersG"> <legend>Filter store by</legend> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="a" data-omniture-tag="In-store appointment" id="storeFilters_apointments"> <span class="g-input-visual"></span> <label for="storeFilters_apointments">In-store appointments</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="A" data-omniture-tag="Mobile dev" id="storeFilters_mobile-dev"> <span class="g-input-visual"></span> <label for="storeFilters_mobile-dev">Mobile devices for business + consumer</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="Z" data-omniture-tag="Mobile dev" id="storeFilters_tv"> <span class="g-input-visual"></span> <label for="storeFilters_tv">Residential: Internet + TV + Phone</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="K" data-omniture-tag="Business T" id="storeFilters_business"> <span class="g-input-visual"></span> <label for="storeFilters_business">Business: Internet + TV + Phone</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="f" data-omniture-tag="Mobile Repair" id="storeFilters_repair"> <span class="g-input-visual"></span> <label for="storeFilters_repair">Mobile repairs</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="H" data-omniture-tag="Fibe TV li" id="storeFilters_fibedemo"> <span class="g-input-visual"></span> <label for="storeFilters_fibedemo">Fibe TV live demo</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="I" data-omniture-tag="Bell Trade" id="storeFilters_tradein"> <span class="g-input-visual"></span> <label for="storeFilters_tradein">Bell Trade-in program</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="P" data-omniture-tag="Bell Trade" id="storeFilters_chinese"> <span class="g-input-visual"></span> <label for="storeFilters_chinese">Chinese Support華語服務</label> </span> <span class="g-input g-input-checkbox"> <input type="checkbox" data-filter-name="Q" data-omniture-tag="Bell Trade" id="storeFilters_hindi"> <span class="g-input-visual"></span> <label for="storeFilters_hindi">Hindi | Punjabi Support</label> </span> </fieldset> <button type="button" class="g-button js-open-store-locator" id="storeLocatorLaunchBtnG">Find stores</button> </div> </div> </li> <li> <a href="https://www.bell.ca/Accessibility_services#INT=OTH_Accessserv_TXT_FedNav">Accessibility</a> </li> <li> <span class="sr-only" aria-hidden="true" id="selectProvinceLabel" lang="fr-CA">Select province</span> <button type="button" class="g-prov-selector-desktop-btn" aria-controls="provSelectorDesktop" id="provSelectorDesktopBtnG" aria-expanded="false" aria-labelledby="selectProvinceLabel abbrProvince currProvince"> <span class="sr-only" id="currProvince">Ontario</span> <abbr title="Ontario" id="abbrProvince">ON</abbr> </button> <div class="g-prov-selector-desktop g-visually-hidden" id="provSelectorDesktopG"> <ul> <li> <a href="javascript:void(0)" data-test="ab" tabindex="-1" id="provSelectorDesktopG-1" data-name="province-1" data-value="AB" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Alberta</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="bc" tabindex="-1" id="provSelectorDesktopG-2" data-name="province-2" data-value="BC" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> British Columbia</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="mb" tabindex="-1" id="provSelectorDesktopG-3" data-name="province-3" data-value="MB" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Manitoba</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="nb" tabindex="-1" id="provSelectorDesktopG-4" data-name="province-4" data-value="NB" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> New Brunswick</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="nl" tabindex="-1" id="provSelectorDesktopG-5" data-name="province-5" data-value="NL" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Newfoundland And Labrador</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="nt" tabindex="-1" id="provSelectorDesktopG-6" data-name="province-6" data-value="NT" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Northwest Territories</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="ns" tabindex="-1" id="provSelectorDesktopG-7" data-name="province-7" data-value="NS" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Nova Scotia</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="nu" tabindex="-1" id="provSelectorDesktopG-8" data-name="province-8" data-value="NU" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Nunavut</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="on" tabindex="-1" id="provSelectorDesktopG-9" data-name="province-9" aria-current="location" data-value="ON" class=" g-prov-selector-province g-ative "> <span class="g-prov-selector-province-label"> Ontario</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="pe" tabindex="-1" id="provSelectorDesktopG-10" data-name="province-10" data-value="PE" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Prince Edward Island</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="qc" tabindex="-1" id="provSelectorDesktopG-11" data-name="province-11" data-value="QC" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Quebec</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="sk" tabindex="-1" id="provSelectorDesktopG-12" data-name="province-12" data-value="SK" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Saskatchewan</span> <span class="g-prov-selector-province-bg"></span> </a> </li> <li> <a href="javascript:void(0)" data-test="yt" tabindex="-1" id="provSelectorDesktopG-13" data-name="province-13" data-value="YT" class=" g-prov-selector-province "> <span class="g-prov-selector-province-label"> Yukon</span> <span class="g-prov-selector-province-bg"></span> </a> </li> </ul> </div> </li> <li> <a href="javascript:void(0)" class="g-lang-selector-desktop" translate="no" aria-label="Consulter le site en français" lang="fr-CA" id="langSelectorDesktopBtnG" data-language="en" data-alternative="fr" data-vanityurl="https://www.bell.ca/Services_accessibilite">FR</a> </li> </ul> </div> </div> <div class="g-connector " id="connector"> <div class="g-connector-container">  <div class="g-mobile-bar" id="mobileBarG"> <a href="/" class="g-mobile-bar-logo"> <div class="sr-only">Home</div> <svg tabindex="-1" focusable="false"><use tabindex="-1" focusable="false" xlink:href="#icon-bell-logo"></use></svg> </a> <div class="g-mobile-bar-lob">Accessibility services centre</div> <div class="g-mobile-bar-btns-wrap"> <a href="https://mybell.bell.ca/Login" class="g-login-btn-mobile g-visually-hidden" tabindex="-1" id="mobileLoginLinkG" aria-hidden="true">Log in / Register</a> <button type="button" class="g-back-btn-mobile g-visually-hidden" href="#" id="mobileBackBtnG" disabled="disabled" aria-hidden="true"> Back </button> <button type="button" class="g-icon-btn g-mobile-bar-search-btn" id="mobileBarSearchBtnG" aria-label="Expand search field" data-label-expand="Expand search field" data-label-collapse="Collapse search field"> <svg tabindex="-1" focusable="false"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg> </button>  <button type="button" class="g-icon-btn g-mobile-bar-cart-btn" id="mobileBarCartBtnEmpy"> <span class="sr-only">Cart</span> <svg tabindex="-1" focusable="false"><use tabindex="-1" focusable="false" xlink:href="#icon-cart-alt"></use></svg> </button> <div class="g-mobile-bar-cart-popup g-mobile-bar-cart-popup--cart-empty" id="mobileCartEmptyPopup" role="dialog" aria-labelledby="mobileCartEmptyLabel"> <span tabindex="0" aria-hidden="true" style="opacity: 0" onfocus="document.getElementById('mobileCartEmptyPopupClose').focus()"></span> <button type="button" class="g-mobile-bar-popup-close-btn" id="mobileCartEmptyPopupClose" aria-label="Close empty cart popup"><span aria-hidden="true"></span><span aria-hidden="true"></span></button> <div class="g-cart-popup-image-wrap"> <svg tabindex="-1" focusable="false" class="g-cart-popup-image"><use tabindex="-1" focusable="false" xlink:href="#icon-cart-alt"></use></svg> </div> <div class="g-cart-popup-text" id="mobileCartEmptyLabel"> Your shopping cart is empty </div> <span tabindex="0" aria-hidden="true" style="opacity: 0" onfocus="document.getElementById('mobileCartEmptyPopupClose').focus()"></span> </div> <div class="g-connector-popup-backdrop" id="connectorPopupBackdrop"></div> <button type="button" class="g-icon-btn g-mobile-bar-nav-btn" id="mobileBarNavBtnG" aria-pressed="false" title="Expand Mobile Navigation" data-label-expand="Expand Mobile Navigation" data-label-collapse="Collapse Mobile Navigation"> <span aria-hidden="true"></span><span aria-hidden="true"></span><span aria-hidden="true"></span> </button> </div> <button type="button" class="g-icon-btn g-mobile-bar-search-close-btn" id="mobileBarSearchCloseBtn" aria-label="Close search"> <span aria-hidden="true"></span><span aria-hidden="true"></span> </button> </div>  <div class="g-connector-nav-wrap g-hide-mobile-tablet " id="connectorNavWrapG"> <nav id="connectorNavG" class="g-connector-nav-main" aria-label="Main"> <a href="/" aria-label="Bell Home Page" class="g-connector-nav-logo"> <svg tabindex="-1" focusable="false" class="g-connector-nav-logo-bell"><use tabindex="-1" focusable="false" xlink:href="#icon-bell-logo"></use></svg> </a> <ul class="g-connector-nav-lobs" id="connectorNavLobsG">   <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-SHOP_MOBILITY"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">Mobility</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-SHOP_MOBILITY">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-SHOP_MOBILITY"> SHOP MOBILITY </h3> <ul class="g-connector-nav-shop-list" aria-label="SHOP MOBILITY"> <li class=""> <a href="/Mobility" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Why Bell Mobility</span> </a> </li> <li class=""> <a href="/Mobility/Our_network" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Our network</span> </a> </li> <li class=""> <a href="/Mobility/Cell_phone_plans" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Plans</span> </a> </li> <li class=""> <a href="/Mobility/Smartphones_and_mobile_internet_devices" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Phones and devices</span> </a> </li> <li class=""> <a href="/Mobility/ConnectedThings#main" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Connected things</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-SHOP_INTERNET"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">Internet</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-SHOP_INTERNET">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-SHOP_INTERNET"> SHOP INTERNET </h3> <ul class="g-connector-nav-shop-list" aria-label="SHOP INTERNET"> <li class=""> <a href="/Bell_Internet" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Why Fibe Internet</span> </a> </li> <li class=""> <a href="/Bell_Internet/Internet_access" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Fibe Internet plans</span> </a> </li> <li class=""> <a href="/Bell_Internet/Products/WiFi" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Wi-Fi</span> </a> </li> <li class=""> <a href="/Bell_Internet/promotions/wireless-home-internet" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Rural Internet</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-FIBE_TV"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">TV</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-FIBE_TV">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-FIBE_TV"> </h3> <ul class="g-connector-nav-shop-list" aria-label=""> <li class=""> <a href="/Fibe-TV" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Why Fibe TV</span> </a> </li> <li class=""> <a href="/Fibe-TV/Fibe-Programming-Packages" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Fibe TV packages</span> </a> </li> <li class=""> <a href="/Fibe-TV/Fibe-TV-App" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Fibe TV app</span> </a> </li> <li class=""> <a href="/Fibe-TV-App/fibe-tv-app-programming-packages" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Fibe TV app packages</span> </a> </li> <li class=""> <a href="/Bell_TV" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Satellite TV</span> </a> </li> <li class=""> <a href="/Whats-on/Live" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">What's on</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-BUNDLES"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">Bundles</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-BUNDLES">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-BUNDLES"> SHOP BUNDLES </h3> <ul class="g-connector-nav-shop-list" aria-label="SHOP BUNDLES"> <li class=""> <a href="/Bell-bundles" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Internet + TV</span> </a> </li> <li class=""> <a href="/Bell-bundles/Internet-Mobility" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Internet + Mobility</span> </a> </li> <li class=""> <a href="/Bell-bundles/Build-Your-Bundle/Bundle" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Build your own</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-SMART_HOME_ALL"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">Smart Home</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-SMART_HOME_ALL">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-SMART_HOME_ALL"> </h3> <ul class="g-connector-nav-shop-list" aria-label=""> <li class=""> <a href="/Smart-Home" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Why Bell Smart Home</span> </a> </li> <li class=""> <a href="/Smart-Home/Packages" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Packages</span> </a> </li> <li class=""> <a href="/Smart-Home/Devices" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Devices</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-SHOP_HOMEPHONE"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">Home phone</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-SHOP_HOMEPHONE">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-SHOP_HOMEPHONE"> SHOP HOME PHONE </h3> <ul class="g-connector-nav-shop-list" aria-label="SHOP HOME PHONE"> <li class=""> <a href="/Home_phone" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Packages</span> </a> </li> <li class=""> <a href="/Home_phone/Long_distance_plans" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Long distance</span> </a> </li> <li class=""> <a href="/Home_phone/Calling_features" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Calling features</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <button type="button" class="g-connector-nav-item" aria-expanded="false" aria-controls="lobContent-PROMOTIONS"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label">Promotions</span> </button> <div class="g-connector-nav-lob-content" id="lobContent-PROMOTIONS">  <div class="g-connector-nav-lob-content-wrap"> <div class="g-connector-container">  <div class="g-connector-nav-lob-content-shop"> <h3 class="g-connector-nav-lob-subtitle" id="lobContenSubtitleShop-PROMOTIONS"> </h3> <ul class="g-connector-nav-shop-list" aria-label=""> <li class=""> <a href="/Bell-Promotions/Offers" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Mobility</span> </a> </li> <li class=""> <a href="/Bell_Internet/Promotions" class="g-connector-nav-shop-link"> <span class="g-connector-nav-shop-link-focus"></span> <span class="g-connector-nav-shop-link-label">Internet + TV</span> </a> </li> </ul> </div>    </div> </div>  </div> </li> <li class="g-connector-nav-lob "> <a class="g-connector-nav-item" href="https://support.bell.ca/"> <span class="g-connector-nav-item-focus"></span> <span class="g-connector-nav-item-label ">Support</span> </a> </li> </ul> </nav> <div class="g-federal-bar-mobile" id="federalBarMobileG"> <ul> <li> <a href=/Residential_services>Personal</a> </li> <li> <button type="button" aria-expanded="false" aria-controls="businessSectionMobileG" id="businessSectionMobileBtnG" class="g-connector-business-btn-mobile"> <span>Business</span> </button> <div class="g-connector-business-section-mobile" id="businessSectionMobileG" aria-hidden="true"> <ul> <li class="g-connector-business-item-mobile"> <a href=https://business.bell.ca/shop/small-business#EXT=BellRef_Consumer_FedNav_SMB_01192018_TF tabindex="-1"> <span class="d-block d-md-inline-block bhp-business-connector-span" style="font-weight: 700; ">Small Business</span><span class="d-block bhp-business-connector-span">1 to 100 employees</span> </a> </li> <li class="g-connector-business-item-mobile"> <a href=https://business.bell.ca/shop/medium-large#EXT=BellRef_Consumer_FedNav_ENT_01192018_TF tabindex="-1"> <span class="d-block d-md-inline-block bhp-business-connector-span" style="font-weight: 700; ">Enterprise</span><span class="d-block bhp-business-connector-span">Over 100 employees</span> </a> </li> </ul> </div> </li> <li> <a href=https://www.bell.ca/Bell-for-Better>Bell for Better</a> </li> <li> <a href="http://www.bell.ca/Store_Locator">Find a store</a> </li> <li> <a href="https://appointments.bell.ca ">Book an appointment</a> </li> <li> <a href="https://www.bell.ca/Accessibility_services#INT=OTH_Accessserv_TXT_FedNav">Accessibility</a> </li> </ul> <div class="g-mobile-lang-prov"> <div class="g-mobile-prov-selector-wrap" translate="no"> <select name="Ontario" aria-label="Select province" id="provSelectorMobileG" class="g-prov-selector-mobile"> <option value="AB" > AB </option> <option value="BC" > BC </option> <option value="MB" > MB </option> <option value="NB" > NB </option> <option value="NL" > NL </option> <option value="NT" > NT </option> <option value="NS" > NS </option> <option value="NU" > NU </option> <option value="ON" selected="selected"> ON </option> <option value="PE" > PE </option> <option value="QC" > QC </option> <option value="SK" > SK </option> <option value="YT" > YT </option> </select> </div> <a href="javascript:void(0)" class="g-lang-selector-mobile" translate="no" id="langSelectorMobileBtnG" data-language="en" data-alternative="fr" data-vanityurl="https://www.bell.ca/Services_accessibilite">FR</a> </div> </div> </div> <div class="g-connector-additional-options"> <button type="button" class="g-icon-btn g-desktop-bar-search-btn" id="desktopSearchBtnG" aria-pressed="false" aria-label="Expand search field" data-label-expand="Expand search field" data-label-collapse="Collapse search field"> <svg tabindex="-1" focusable="false"> <use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use> </svg> </button>  <div class="g-desktop-cart-wrap"> <a href="javascript:void(0)" class="g-icon-btn g-desktop-bar-cart-btn" aria-disabled="true" aria-label="Your shopping cart is empty" id="cartBtnG"> <svg tabindex="-1" focusable="false"><use tabindex="-1" focusable="false" xlink:href="#icon-cart-alt"></use></svg> </a> <div class="g-cart-tooltip g-visually-hidden" id="emptyCartTooltipG" role="tooltip" aria-hidden="true"> <div class="g-cart-tooltip-image-wrap"> <svg tabindex="-1" focusable="false" class="g-cart-tooltip-image"><use tabindex="-1" focusable="false" xlink:href="#icon-cart-alt"></use></svg> </div> <div class="g-cart-tooltip-text"> Your shopping cart is empty </div> </div> </div>  <div class="g-connector-logged-in-wrap"> <a href="https://mybell.bell.ca/Login" class="g-outline-button" id="desktopLoginLink">Log in / Register</a> </div> </div>  <div class="g-connector-search-controls-wrap"> <div role="search" class="g-connector-search-wrap g-visually-hidden" id="connectorSearchWrapG" data-is-coveo-search-enabled="True"> <form id="rsx-connector-search" class="g-connector-search js-connector-search-form" method="POST" data-mktseg="shp" data-suggestions="#autocomplete-search-results" data-url="/Search?q=#qbox#" data-autocompletehost="https://www.bell.ca/Search/Search/GetAutocomplete" action="?">  <svg class="g-connector-search-icon"> <use xlink:href="#icon-magnifying-glass"></use> </svg> <input class="g-connector-search-field" name="query" placeholder="Search" title="Search bell.ca" autocomplete="off" spellcheck="false" aria-autocomplete="list" id="searchFieldG" tabindex="-1"> <div class="g-connector-search-buttons"> <button type="reset" class="g-connector-reset-search-btn" id="resetConnectorSearchBtnG" aria-label="Reset search terms" tabindex="-1"> <svg class=""> <use xlink:href="#icon-solid-circle-x"></use> </svg> </button> </div> <div class="sr-only" id="searchAutocompleteLiveregionG" role="status" aria-live="assertive" aria-relevant="additions" data-message-single="1 result is available. Use the up and down arrow keys to navigate." data-message-multiple="{0} results are available. Use the up and down arrow keys to navigate."></div> </form> <span class="sr-only" id="voice_warning_alt_g" aria-hidden="true">Select this button and then dictate your search. Successful results will be displayed on a new page.</span> <div class="g-connector-search-popular g-active" id="searchPopularConnector"> <div role="heading" aria-level="3" class="g-connector-search-popular-title" id="searchPopularTitle">Popular searches</div> <ul aria-labelledby="searchPopularTitle"> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">Crave</button></li> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">Apple Watch</button></li> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">eSIM</button></li> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">iPhone 16</button></li> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">iPad</button></li> <li><svg tabindex="-1" focusable="false" aria-hidden="true"><use tabindex="-1" focusable="false" xlink:href="#icon-magnifying-glass"></use></svg><button class="g-connector-search-popular-btn" type="button">Internet</button></li> </ul> </div> <div class="g-connector-search-autocomplete" id="searchAutocompleteG"> <div class="g-connector-search-autocomplete-suggestions" id="searchAutocompleteSuggestionsG"> <div class="g-connector-search-autocomplete-suggestions-title" id="searchAutocompleteSuggestionsTitleG" role="heading" aria-level="3">Search suggestions</div> <ul aria-labelledby="searchAutocompleteSuggestionsTitleG"></ul> </div> <div class="g-connector-search-autocomplete-shop" id="searchAutocompleteShopG"> <div class="g-connector-search-autocomplete-suggestions-title" id="searchAutocompleteSuggestionsShopTitleG" role="heading" aria-level="3">Shop</div> <ul aria-labelledby="searchAutocompleteSuggestionsShopTitleG"></ul> </div> <div class="g-connector-search-autocomplete-support" id="searchAutocompleteSupportG"> <div class="g-connector-search-autocomplete-suggestions-title" id="searchAutocompleteSuggestionsSupportTitleG" role="heading" aria-level="3">Support</div> <ul aria-labelledby="searchAutocompleteSuggestionsSupportTitleG"></ul> </div> <div class="g-connector-search-autocomplete-all"> <button type="button" id="searchAutocompleteSuggestionsAllBtn" class="g-connector-search-autocomplete-all-btn">See all results for "<span id="searchAutocompleteSuggestionsAllBtnQuery"></span>"</button> </div> </div> <div class="g-connector-search-no-result-msg" id="searchAutocompleteNoResultsMsg"> <div class="g-connector-search-no-result-msg-noresult">No results found for <span id="searchAutocompleteNoResultsKeyword"></span>.</div> <div class="g-connector-search-no-result-msg-suggestions">Search tips</div> <ul class="g-connector-search-no-result-msg-list"> <li>Make sure you spelled all keywords correctly.</li> <li>Try different keywords.</li> <li>Try more general keywords.</li> <li>Try fewer keywords.</li> </ul> </div> </div> </div> </div> </div>  <section class="bgWhite subNavigationSection noFloatingHeader" id="fixedHeader"> <div class="container"> <div class="dock-hidden-container"> <div class="relative content-wrapper"> <div> <div class="simple-slider-wrapper d-md-flex align-items-start justify-content-between" role="navigation" aria-labelledby="page-heading-1"> <div class="new-title margin-r-20 sticky-margin-r-0" id="page-heading-1"> <span>Accessibility services centre</span> </div> <div class="flex-grow-1 overflow-hidden-md flex-1 hidden-space-5-md"> <div class="d-flex flex-column"> <div class="d-block"> <div class="simple-slider" data-extra-space="5"> <button class="slider-controller button-prev" aria-label="Previous"> <span class="icon icon-chevron-left txtSize14" role="img" aria-hidden="true" aria-label=""></span> </button> <div class="element-wrapper z-index-2"> <div class="element-container connector-active-page" role="list"> </div> </div> <button class="slider-controller button-next" aria-label="Next"> <span class="icon icon-chevron-right txtSize14" role="img" aria-hidden="true" aria-label=""></span> </button> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section>  <svg tabindex="-1" focusable="false" aria-hidden="true" style="position: absolute; width: 0; height: 0; overflow: hidden;" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <defs> <symbol id="icon-bell-logo" viewBox="0 0 65 37.2"> <path 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background-position: calc(100% + 50px) 0; } } .g-connector-nav-item:hover .shimmer { background-color: white; } </style>  <svg aria-hidden="true" style="position: absolute; width: 0; height: 0; overflow: hidden;" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <defs> <symbol id="icon-change" viewBox="0 0 32 32"> <title>change</title> <path d="M8.4 32c-0.35 0-0.65-0.15-0.9-0.4-0.5-0.5-0.5-1.35 0-1.85l13.75-13.75-13.8-13.75c-0.5-0.5-0.5-1.35 0-1.85s1.35-0.5 1.85 0l15.6 15.6-15.6 15.6c-0.25 0.25-0.6 0.4-0.9 0.4z"></path> </symbol> <symbol id="icon-selected" viewBox="0 0 32 32"> <title>selected</title> <path d="M11.6 27.45l-11.1-11.050c-0.7-0.7-0.7-1.8 0-2.5s1.8-0.7 2.5 0l8.55 8.55 17.4-17.4c0.7-0.7 1.8-0.7 2.5 0s0.7 1.8 0 2.5l-19.85 19.9z"></path> </symbol> <symbol id="icon-close" viewBox="0 0 32 32"> <title>close</title> <path d="M17.775 16l13.859-13.859c0.491-0.491 0.491-1.284 0-1.775s-1.284-0.491-1.775 0l-13.859 13.859-13.859-13.856c-0.491-0.491-1.284-0.491-1.775 0s-0.491 1.284 0 1.775l13.859 13.856-13.856 13.859c-0.244 0.244-0.369 0.566-0.369 0.887s0.122 0.641 0.369 0.887c0.491 0.491 1.284 0.491 1.775 0l13.856-13.859 13.859 13.859c0.244 0.244 0.566 0.369 0.887 0.369s0.641-0.122 0.887-0.369c0.491-0.491 0.491-1.284 0-1.775l-13.859-13.859z"></path> </symbol> </defs> </svg>  <div class="change-region-popup change-region-popup-hidden"> <div class="change-region-container change-region-province-only"> <div class="region-confirmation"> <span> Your current region: </span> <span class="change-region"> <strong>Ontario</strong> </span> </div> <div class="change-region-provinces-button"> <a href="#changeRegionBox" class="change-region-link collapse-trigger" role="button" aria-expanded="false" aria-controls="changeRegionBox" data-target="#changeRegionBox" data-toggle="collapse"> <span class="sr-only"> Change current region </span> <span class="change-region-text" aria-hidden="true"> Change </span> <svg class="icon icon-change " aria-hidden="true"><use xlink:href="#icon-change"></use></svg> </a> <div class="change-region-provinces change-region-hidden" tabindex="-1" id="changeRegionBox"> <form class="province-form"> <fieldset form="province-form" class="province-form-fieldset change-region-fieldset"> <legend> Select your province or territory below</legend> <ul class="change-region-list" role="listbox"> <li> <input id="48b77123-7ce8-41fa-a556-80294400beb1" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="AB" /> <label class="" for="48b77123-7ce8-41fa-a556-80294400beb1"> <span class="province-selector-option" ></span> <span class=""> Alberta </span> </label> </li> <li> <input id="3f6d7635-7252-41d3-8b7b-87b7ab94033b" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="BC" /> <label class="" for="3f6d7635-7252-41d3-8b7b-87b7ab94033b"> <span class="province-selector-option" ></span> <span class=""> British Columbia </span> </label> </li> <li> <input id="316d69d2-436e-4132-8ddd-9e9c43da0b4b" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="MB" /> <label class="" for="316d69d2-436e-4132-8ddd-9e9c43da0b4b"> <span class="province-selector-option" ></span> <span class=""> Manitoba </span> </label> </li> <li> <input id="d5a5623e-797e-477c-a16b-83a52f6ed023" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="NB" /> <label class="" for="d5a5623e-797e-477c-a16b-83a52f6ed023"> <span class="province-selector-option" ></span> <span class=""> New Brunswick </span> </label> </li> <li> <input id="de74bff6-9c83-4794-b572-aee484e8f29c" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="NL" /> <label class="" for="de74bff6-9c83-4794-b572-aee484e8f29c"> <span class="province-selector-option" ></span> <span class=""> Newfoundland And Labrador </span> </label> </li> <li> <input id="a12d1222-d235-49bb-892f-38546f86e8cb" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="NT" /> <label class="" for="a12d1222-d235-49bb-892f-38546f86e8cb"> <span class="province-selector-option" ></span> <span class=""> Northwest Territories </span> </label> </li> <li> <input id="0c3771fd-b53a-4ff6-af34-94323255e37f" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="NS" /> <label class="" for="0c3771fd-b53a-4ff6-af34-94323255e37f"> <span class="province-selector-option" ></span> <span class=""> Nova Scotia </span> </label> </li> <li> <input id="966002bb-d8f6-4209-b7dd-4cd7ad962119" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="NU" /> <label class="" for="966002bb-d8f6-4209-b7dd-4cd7ad962119"> <span class="province-selector-option" ></span> <span class=""> Nunavut </span> </label> </li> <li> <input id="f96714f5-d2fd-4ac7-a625-54f3b4a846d0" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="ON" checked=checked /> <label class="change-region-provinces-checked" for="f96714f5-d2fd-4ac7-a625-54f3b4a846d0"> <span class="province-selector-option" checked=checked ></span> <span class=""> Ontario </span> <svg class="icon icon-selected" aria-label=selected tabindex="-1"><use xlink:href="#icon-selected"></use></svg> </label> </li> <li> <input id="1624c223-004b-4602-aedb-721cbbc79b8d" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="PE" /> <label class="" for="1624c223-004b-4602-aedb-721cbbc79b8d"> <span class="province-selector-option" ></span> <span class=""> Prince Edward Island </span> </label> </li> <li> <input id="8df1c468-b913-48b0-9a59-2cb0f3a814a1" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="QC" /> <label class="" for="8df1c468-b913-48b0-9a59-2cb0f3a814a1"> <span class="province-selector-option" ></span> <span class=""> Quebec </span> </label> </li> <li> <input id="15957ecb-c153-41f5-ae8b-4f08f1b36d14" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="SK" /> <label class="" for="15957ecb-c153-41f5-ae8b-4f08f1b36d14"> <span class="province-selector-option" ></span> <span class=""> Saskatchewan </span> </label> </li> <li> <input id="437148ec-c5cb-4034-a77b-163081bdd051" type="radio" role="option" tabindex="0" name="province-6d7f5e9a-f035-4bec-9690-84b9efae8693" value="YT" /> <label class="" for="437148ec-c5cb-4034-a77b-163081bdd051"> <span class="province-selector-option" ></span> <span class=""> Yukon </span> </label> </li> </ul> </fieldset> </form> </div> </div> <span class="change-region-close margin-t-20"><a href="javascript:void(0)" role="button" aria-label="Close change region popup"><svg class="icon icon-close"><use xlink:href="#icon-close"></use></svg></a></span> </div> </div> <input id="showProvinceSelector" value="true" hidden /> <input id="IPRegionProvinceCode" hidden /> <input id="showProvinceSelectorWhenNonIpZoneSelected" value="false" hidden /> <script> document.addEventListener('DOMContentLoaded', function () { var ul = document.querySelectorAll('.change-region-list'); var changeButton = document.querySelectorAll(".change-region-link") var liSelected; var index = 0; ul.forEach((elem, i) => { elem.querySelectorAll('input').forEach((e, i) => { e.addEventListener('keydown', function (et) { var KeyID = et.key; switch (KeyID) { case "Enter": case " ": e.click(); break; default: break; } }); }); elem.addEventListener('focus', (event) => { elem.setAttribute('aria-hidden', 'false'); }); elem.addEventListener('keydown', function (event) { var len = elem.getElementsByTagName('li').length - 1; if ((index == len && event.which === 9 && !event.shiftKey) || (index == 0 && (event.which === 9 && event.shiftKey))) { return; } if (event.which === 40 || (event.which === 9 && !event.shiftKey)) { index++; //down if (liSelected) { next = elem.getElementsByTagName('li')[index]; if (typeof next !== undefined && index <= len) { liSelected = next; if (liSelected.querySelector("input").hasAttribute("disabled")) { index++; next = elem.getElementsByTagName('li')[index]; liSelected = next; } } else { index = 0; liSelected = elem.getElementsByTagName('li')[index]; } liSelected.querySelector("input").focus(); } else { index = 1; liSelected = elem.getElementsByTagName('li')[index]; liSelected.querySelector("input").focus(); } event.preventDefault(); } else if (event.which === 38 || (event.which === 9 && event.shiftKey)) { //up if (liSelected) { index--; liSelected.querySelector("input").focus(); next = elem.getElementsByTagName('li')[index]; if (typeof next !== undefined && index >= 0) { liSelected = next; liSelected = elem.getElementsByTagName('li')[index]; liSelected.querySelector("input").focus(); if (liSelected.querySelector("input").hasAttribute("disabled")) { index--; next = elem.getElementsByTagName('li')[index]; liSelected = next; liSelected.querySelector("input").focus(); } } else { index = len; liSelected = elem.getElementsByTagName('li')[len]; liSelected.querySelector("input").focus(); } } else { index = 1; liSelected = elem.getElementsByTagName('li')[len]; liSelected.querySelector("input").focus(); } event.preventDefault(); } }, false); }); changeButton.forEach((elem, i) => { elem.addEventListener('focus', (event) => { index = 0; }); elem.addEventListener('keydown', function (event) { if (event.which === 9 && !event.shiftKey && ((elem.getAttribute("aria-expanded") === "true") || !document.querySelector("#changeRegionBoxMobile").classList.contains("change-region-hidden"))) { ul[i].getElementsByTagName('li')[0].querySelector('input').focus(); event.preventDefault(); } if ((event.which === 13) && document.querySelector("#changeRegionBoxMobile").classList.contains("change-region-hidden")) { setTimeout(function () { document.querySelector(".mobileCloseButton").focus(); }, 100) } }); elem.addEventListener('click', function (event) { if (document.querySelector("#changeRegionBoxMobile").classList.contains("change-region-hidden")) { setTimeout(function () { document.querySelector(".mobileCloseButton").focus(); }, 100) } }); }); document.querySelector(".mobileCloseButton").addEventListener('keydown', (event) => { if (event.which === 9) { index = 0; document.querySelector("#changeRegionBoxMobile").querySelector("ul").getElementsByTagName('li')[0].querySelector('input').focus(); event.preventDefault(); } }); }); </script>  <div class="change-region-mobile change-region-popup-hidden"> <div class="change-region-container change-region-province-only"> <div class="change-region-provinces-button"> <span class="region-confirmation"> Your current region: </span> <span class="change-region"> <span class="current-province-title"> <strong>Ontario</strong> </span> <a class="change-region-link" href="javascript:void(0)" role="link"> <span class="change-region-text">change</span> </a> </span> <div class="change-region-provinces change-region-hidden" role="dialog" id="changeRegionBoxMobile"> <div class="province-form-title province-form-title-hidden"> Select a region: <span class="change-region-close"> <a href="javascript:void(0)" role="link" aria-label="Close" class="mobileCloseButton"><svg class="icon icon-close"><use xlink:href="#icon-close"></use></svg></a> </span> </div> <form class="province-form"> <fieldset form="province-form" class="change-region-fieldset"> <legend> Select your province or territory below </legend> <ul class="change-region-list" role="listbox"> <li> <input id="27990ec5-4c58-4d4e-a988-1f6e0ebc5a12" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="AB" /> <label class="" for="27990ec5-4c58-4d4e-a988-1f6e0ebc5a12"> <span class="province-selector-option" ></span> <span class=""> Alberta </span> </label> </li> <li> <input id="272a6eb0-bffd-474f-a0bb-e542f2768bb3" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="BC" /> <label class="" for="272a6eb0-bffd-474f-a0bb-e542f2768bb3"> <span class="province-selector-option" ></span> <span class=""> British Columbia </span> </label> </li> <li> <input id="a945da9c-6292-4351-98d0-5e45242a3492" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="MB" /> <label class="" for="a945da9c-6292-4351-98d0-5e45242a3492"> <span class="province-selector-option" ></span> <span class=""> Manitoba </span> </label> </li> <li> <input id="24ff033f-b06b-427c-8293-01e61a825b0d" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="NB" /> <label class="" for="24ff033f-b06b-427c-8293-01e61a825b0d"> <span class="province-selector-option" ></span> <span class=""> New Brunswick </span> </label> </li> <li> <input id="c03af9ea-5c35-4dca-a9c6-57611050b7c5" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="NL" /> <label class="" for="c03af9ea-5c35-4dca-a9c6-57611050b7c5"> <span class="province-selector-option" ></span> <span class=""> Newfoundland And Labrador </span> </label> </li> <li> <input id="96b1e84f-62ef-42a6-b47b-20b6dc89e20d" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="NT" /> <label class="" for="96b1e84f-62ef-42a6-b47b-20b6dc89e20d"> <span class="province-selector-option" ></span> <span class=""> Northwest Territories </span> </label> </li> <li> <input id="69ac6cf6-8279-4fb4-9044-0fbd045c2d2b" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="NS" /> <label class="" for="69ac6cf6-8279-4fb4-9044-0fbd045c2d2b"> <span class="province-selector-option" ></span> <span class=""> Nova Scotia </span> </label> </li> <li> <input id="7cec652d-24b6-4eba-af21-f02004be019b" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="NU" /> <label class="" for="7cec652d-24b6-4eba-af21-f02004be019b"> <span class="province-selector-option" ></span> <span class=""> Nunavut </span> </label> </li> <li> <input id="269671f4-04e5-4543-873b-20bed0366e59" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="ON" checked=checked /> <label class="change-region-provinces-checked" for="269671f4-04e5-4543-873b-20bed0366e59"> <span class="province-selector-option" checked=checked ></span> <span class=""> Ontario </span> <svg class="icon icon-selected" aria-label=selected tabindex="-1"><use xlink:href="#icon-selected"></use></svg> </label> </li> <li> <input id="0b902bed-1630-4b22-8f14-a2ba07584f8a" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="PE" /> <label class="" for="0b902bed-1630-4b22-8f14-a2ba07584f8a"> <span class="province-selector-option" ></span> <span class=""> Prince Edward Island </span> </label> </li> <li> <input id="467061cc-6ae1-41b9-b4e8-a7d7b1884a93" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="QC" /> <label class="" for="467061cc-6ae1-41b9-b4e8-a7d7b1884a93"> <span class="province-selector-option" ></span> <span class=""> Quebec </span> </label> </li> <li> <input id="b845eef6-ac70-43cf-a451-1c1bc2a79e51" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="SK" /> <label class="" for="b845eef6-ac70-43cf-a451-1c1bc2a79e51"> <span class="province-selector-option" ></span> <span class=""> Saskatchewan </span> </label> </li> <li> <input id="aff51b8f-3d77-4806-95f9-6ca3e079d27c" type="radio" role="option" tabindex="0" name="province-c085bdd6-e46c-4781-be48-f5b806f2ce9a" value="YT" /> <label class="" for="aff51b8f-3d77-4806-95f9-6ca3e079d27c"> <span class="province-selector-option" ></span> <span class=""> Yukon </span> </label> </li> </ul> </fieldset> </form> </div> </div> <span class="change-region-close"> <a href="javascript:void(0)" role="link" aria-label="Close"><svg class="icon icon-close"><use xlink:href="#icon-close"></use></svg></a> </span> </div> <div class="change-region-screen change-region-hidden"></div> </div> <main tabindex="-1" id="maincontent" class=""> <h1 class="sr-only">Accessibility services centre </h1> <style> main#maincontent:focus { outline: none !important; } </style> <script type="text/javascript"> $(document).ready(function () { var promoTagHeader = document.getElementById("promoTagHeader"); if (promoTagHeader) { var fixedNav = document.getElementById("fixedHeader"); var promoFixed = promoTagHeader.offsetTop; stickyHeaderScroll(); //remove sticky once close button is clicked $('.js-promoTagClose').on('click', function (e) { promoTagHeader.classList.add('stickyPromoTag'); e.preventDefault(); }); window.addEventListener('scroll', function () { stickyHeaderScroll(); if (window.pageYOffset > promoFixed) { promoTagHeader.classList.add("fixed-promo-tag"); if(fixedNav){ var fixedNavHeight = fixedNav.offsetHeight; promoTagHeader.style.top = fixedNavHeight +"px"; } } else { promoTagHeader.classList.remove("fixed-promo-tag"); promoTagHeader.style.top = 0 + "px"; } }); } }); function stickyHeaderScroll() { let promoStickyCloseBtn = document.querySelectorAll('.js-promoTagClose'); if (promoStickyCloseBtn.length > 0) { promoStickyCloseBtn.forEach(function (index) { //prevent display on load index.classList.remove('d-none'); let promoTag = index.closest('#promoTagHeader'); let promoPosition = window.getComputedStyle(promoTag).getPropertyValue('position'); //check if position is still sticky to display close button if ((document.body.scrollTop > 20 || document.documentElement.scrollTop > 20) && promoPosition == 'sticky') { index.style.display = "inline"; } else { index.style.display = "none"; } }); } } function getSocInformation() { try { $('body').loadingIndicator(); $.ajax({ type: "POST", headers: { 'brand': 'B', 'Province': 'ON', "accept-language": 'en' }, url: "https://apigate.bell.ca/uxpcommon/UXP.Services/Common/PDM/GetProductsByIdentifier", data: { "TranslateIds": [] , "TranslateIdentifierType": "SOC" }, success: function (data) { $.ajax({ type: "POST", data: { "promoSocInfo": data }, url: "/EShop/Qualification/GetSocDetails", success: function (response) { $('body').loadingIndicator('hide'); $('#promo-code-modal-body').html(response); $('#promo-code').modal('show'); }, error: function (err) { $('body').loadingIndicator('hide'); $('#modal-error-occured').modal('show'); } }); } }); } catch (e) { $('body').loadingIndicator('hide'); $('#modal-error-occured').modal('show'); } } $(document).ready(function () { /* OPEN */ $('#promo-code').on('shown.bs.modal', function () { $('#promo-code-banner-close-btn').focus(); }); /* CLOSE */ $('#promo-code').on('hide.bs.modal', function () { $('#promoTagHeader-view-offers').focus(); }); }); </script> <section class="bg-very-light-grey focus_outline_gray pad-v-30"> <div class="container"> <nav class="nav-breadcrumbs d-inline-block" aria-label="Breadcrumb"> <ol class="pad-l-0 margin-b-0"> <li> <div class="d-inline-flex"> <a class="" href="/" title="Bell homepage" aria-label="Bell homepage"> <span class="icon icon-home txtBlue txtSize18" aria-hidden="true"></span> </a> </div> </li> <li> <span class="icon icon-chevron-right txtSize10 margin-l-xs-5 margin-l-10 margin-r-10 align-middle" aria-hidden="true"></span> <a href="/Accessibility_services">Accessibility services centre</a> </li> <li> <span class="icon icon-chevron-right txtSize10 margin-l-xs-5 margin-l-10 margin-r-10 align-middle" aria-hidden="true"></span> <span class="breadcrumbs-active color-bell-black" aria-current="page">Overview</span> </li> </ol> </nav> </div> </section> <section class="bg-very-light-grey focus_outline_gray margin-b-30 margin-b-sm-45 margin-b-xs-30"> <div class="container"> <h1 id="main-title" class="title pad-b-30">Accessibility services centre</h1> </div> </section> <section class="bottom-gradient relative"> <div class="container margin-b-xs-30 margin-b-45"> <div>  <div class="d-sm-flex"> <div class="row mx-0 side-tab-control"> <div class="col-sm-4 col-md-3 control-container position-absolute pad-r-sm-30 max-width-310-lg"> <ul id="custom-tab-control-1" class="tabs tabs_vertical tabs-vertical-banner col1 d-none d-sm-block overflow-hidden" data-tab-panels-container="#tab-panels-container-1" aria-labelledby="main-title" data-carousel-tablist="true" role="tablist"> <li class="active_tabs" role="presentation"> <a href="javascript:void(0)" role="tab" aria-selected="true" id="tab-see-our-accessible-phone" class="txtNoUnderline position-relative same-height-tab-js current-tab">See our accessible phones</a> </li> <li role="presentation"> <a href="javascript:void(0)" role="tab" aria-selected="false" tabindex="-1" id="tab-find-the-right-accessibility-app-for-you" class="txtNoUnderline positiona-relative same-height-tab-js">Find the right accessibility app for you.</a> </li> <li role="presentation"> <a href="javascript:void(0)" role="tab" aria-selected="false" tabindex="-1" id="tab-introducing-tecla-e" class="txtNoUnderline position-relative same-height-tab-js">Discover tecla-e</a> </li> </ul> </div> <div class="d-sm-none col-12 margin-b-xs-30"> <label for="tabComponentMobile" class="subtitle-2 txtSize14-xs col-12">Currently viewing content for</label> <div class="form-control-select-box col-12 no-pad">   <select id="tabComponentMobile" data-nav="custom-tab-control-1" class="select-slide-js tabs_vertical col-12 form-control form-control-select borderRadiusAll4" data-tab-panels-container="#tab-panels-container-1" data-carousel-tablist="true"> <option class="tab_selection" value="tab-see-our-accessible-phone" href="javascript:void(0)">See our accessible phones</option><option class="tab_selection" value="tab-find-the-right-accessibility-app-for-you" href="javascript:void(0)">Find the right accessibility app for you</option><option class="tab_selection" value="tab-introducing-tecla-e" href="javascript:void(0)">Introducing tecla-e</option> </select> <span class="icon3 icon-small_icon_select_trigger_half" aria-hidden="true"></span> <button class="d-none" type="submit">Submit</button> </div> </div> </div> </div>   <div class="d-sm-flex justify-content-end"> <div id="tab-panels-container-1" class="width-475-sm width-645-md width-825-lg tab-panels-container slider-with-data-options slider-resize-refresh resizing-slider-2 slider-slide-not-focusable" data-slick='{"arrows":false,"dots":true,"infinite":true,"waitForAnimate":"false","slidesToScroll":1,"slidesToShow":1,"lazyLoad":"progressive", "adaptiveHeight": true, "responsive":[{"breakpoint":992,"settings":{"arrows":false}}]}' data-custom-tab-control="#custom-tab-control-1"> <div data-tab="tab-see-our-accessible-phone" class="focus min-height-390 height-440-sm d-sm-flex align-items-center"> <div> <div class="d-sm-flex overflowHidden flex-row-reverse tabpanel-content"> <div class="width-250-sm width-315-md width-420-lg align-self-center txtCenter-xs pad-l-xs-0 pad-l-sm-15 pad-r-sm-0 pad-l-15 pad-l-45-lg"> <h2 class="title margin-b-15">Many devices for your accessibility needs.</h2> <a class="font-weight-bold" href="/Accessibility_services/Mobile_handsets#INT=MOB_accessibility_BAN_Deviceslisting_Mass_042624_GC" aria-label="Learn more Many devices for your accessibility needs."><span class="anchor-text">Learn more</span><span class="anchor-icon icon3 icon-small_icon_arrow_pill txtSize16" aria-hidden="true"></span></a> </div> <div class="width-240-sm width-330-md width-400-lg align-self-center pad-t-xs-30 pad-h-xs-40 pad-l-sm-10 margin-b-xs-10"> <div class="col-lg-10 ml-lg-auto pad-l-15-lg pad-r-35-lg"> <img class="lazy img-responsive mx-auto" alt="" src="/Styles/media/Accessibility/img/img-banner_mobileDevices_Accessibile.png"> </div> </div> </div> </div> </div><div data-tab="tab-find-the-right-accessibility-app-for-you" class="focus min-height-360 height-440-sm d-sm-flex align-items-center"> <div> <div class="d-sm-flex flex-row-reverse tabpanel-content"> <div class="width-250-sm width-315-md width-420-lg align-self-center txtCenter-xs pad-h-xs-0 pad-l-sm-20 pad-r-sm-15 pad-l-15 pad-l-45-lg"> <h2 id="accessibility_app" class="title margin-b-15">Bell offers exclusive pricing on apps built specifically for accessibility needs.</h2> <p>Find the right accessibility app for you.</p> <a id="learn_more_accessibility_app" class="font-weight-bold" href="/Accessibility_services/Accessibility-Apps#INT=MOB_accessibility_BAN_App_Mass_042624_GC" aria-labelledby="learn_more_accessibility_app accessibility_app"><span class="anchor-text">Learn more</span><span class="anchor-icon icon3 icon-small_icon_arrow_pill txtSize16" aria-hidden="true"></span></a> </div> <div class="width-240-sm width-330-md width-400-lg d-sm-flex justify-content-center align-self-center pad-l-xs-0 pad-l-5 pad-l-55-lg margin-b-xs-15"> <div class="col-lg-10 ml-lg-auto pad-l-15-lg pad-r-35-lg"> <img class="lazy img-responsive" alt="" src="/Styles/media/Accessibility/img/img-banner_Accessibilty_apps.png"> </div> </div> </div> </div> </div><div data-tab="tab-introducing-tecla-e" class="focus min-height-360 height-440-sm d-sm-flex align-items-center"> <div> <div class="d-sm-flex flex-row-reverse tabpanel-content"> <div class="width-250-sm width-315-md width-420-lg align-self-center txtCenter-xs pad-h-xs-15 pad-h-sm-10 pad-l-15 pad-l-45-lg"> <h2 class="title margin-b-15" id="hands_free">Stay connected hands-free with tecla-e.</h2> <p>Access your smartphone and connected devices using tecla-e, a hands-free portable device. Get the tecla-e and save $550. Only from Bell.</p> <a class="font-weight-bold" href="/Accessibility_services/tecla-e#INT=MOB_accessibility_BAN_teclae_Mass_042624_GC" id="learn_more_hands_free" aria-labelledby="learn_more_hands_free hands_free"><span class="anchor-text">Learn more</span><span class="anchor-icon icon3 icon-small_icon_arrow_pill txtSize16" aria-hidden="true"></span></a> </div> <div class="width-240-sm width-330-md width-400-lg d-sm-flex justify-content-center align-self-center pad-r-xs-0 pad-r-30-lg margin-b-xs-15"> <div class="mx-auto ml-lg-auto mr-lg-0 col-5 col-sm-11 col-md-8 col-lg-9 pad-l-xs-0 pad-l-sm-5 pad-t-xs-35"> <img class="lazy img-responsive" alt="" src="/Styles/media/Accessibility/img/img-carousel-accessibility_tecla-e2.png"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="container margin-v-30"> <div class="overflowHidden box-vignette-round"> <div class="container-flex-box-wrap pad-v-30 pad-v-sm-45 pad-b-xs-30 pad-t-xs-45 pad-h-30"> <div class="col-12 col-sm-12 col-md-6 col-lg-6 txtCenter pad-r-md-20 pad-r-lg-20"> <img class="lazy" alt="" src="/Styles/media/Accessibility/img/img-banner_Accessibility_plan_offers.png"> </div> <div class="col-12 col-sm-12 col-md-6 col-lg-6 pad-v-60"> <div class="blue-box txtNoWrap">Exclusive offer</div> <h2 class="small-title pad-b-15 txtLeft" style="min-height: 26px;"> <span class='region-text' data-region-text='_MFASC'>Save up to $35/mo. on select personal plans.</span> </h2> <p><span class='region-text' data-region-text='_MFASH'>Get a credit of $10/mo.<sup class='legaltext' data-legal='MZUYO'>1</sup> on all monthly plans or a credit of $35/mo.<sup class='legaltext' data-legal='MZUYP'>2</sup> on all share plans.</span></p> <div> <span class="pad-b-lg-50 pad-b-30 txtCenter-xs text-sm-left text-md-center"> <style data-di-rand="1711398798397"> img[src="/Styles/media/Accessibility/img/img-banner_Accessibility_plan_offers.png"] { width: 80%; } </style> <p class="txtLeft">Contact us to learn more about eligibility for this offer.</p> </span> </div> <div class="txtLeft"> <ul class="noBullets" style="line-height: 24px;"> <li> <strong>Phone</strong>: call <a href="tel:18663102355" class="txtBold" data-di-id="di-id-5ac11783-621cc5f3">310-BELL (2355)</a> and ask for the Accessibility Services Centre. </li> <li> <strong>TTY</strong>: <a href="tel:18002689242" class="txtBold" data-di-id="di-id-5ac11783-43b28459">1 800 268-9242</a> </li> <li> <strong>Email</strong>: <a href="mailto:accessible@bell.ca" data-di-id="di-id-5d1b5a97-fd7d2d9a">accessible@bell.ca</a> </li> </ul> </div> </div> </div> </div> <style> .txtNoWrap { white-space: nowrap;} .blue-box { background-color: #00549a; padding: 8px 4px; color: #fff; font-size: 14px; border-radius: 6px; line-height: 18px; height: 34px; font-family: sans-serif; font-weight: 700; text-align: center; width: 120px; margin-bottom: 10px; } @media (max-width: 767px) { .pad-v-60 { padding-top: 0px; padding-bottom: 0px; } } </style> </section> <section class="container margin-v-30"> <div class="overflowHidden box-vignette-round"> <div class="container-flex-box-wrap aca-flex-column pad-v-30 pad-v-sm-45 pad-b-xs-30 pad-t-xs-45 pad-h-30"> <h2 class="small-title margin-b-30">Bell Accessibility Services Application Form</h2> <div class="aca-accessibility-plan-download-links-container pad-30 aca-border-radius-15 bgBlue"> <ul class="noBullets "> <li> <a href="/Styles/common/all_languages/all_regions/pdf/Bell_Accessibility_Services_Form.pdf" class="d-inline-block txtWhite txtBold js-click-on-space-delegate" download=""> <span class="icon-aca-feedback icon-download txtSize16 margin-r-10 icon-link-decoration-none" aria-hidden="true"></span><span class="txtSize14 line-height-18">Download in standard format</span> </a> <div class="margin-t-15 margin-b-15 aca-border-1-top-white"></div> </li> <li> <a href="/Styles/common/all_languages/all_regions/pdf/Bell_Accessibility_Services_Form-LF.pdf" class="d-inline-block txtWhite txtBold js-click-on-space-delegate" download=""> <span class="icon-aca-feedback icon-download txtSize16 margin-r-10 icon-link-decoration-none" aria-hidden="true"></span><span class="txtSize14 line-height-18">Download in large print format</span> </a> </li> </ul> </div> </div> </div> </section> <section class="margin-b-xs-15 margin-b-sm-45 margin-b-15"> <div class="container"> <h2 class="title margin-b-30 text-center">Accessibility Products and Services</h2> <div class="same-height-wrap container-flex-box-wrap column-spacer-15-sm column-spacer-15-md" data-same-height-skip="m"> <div class="col-sm-6 col-md-4 margin-b-15"> <div class="box-shadow-round border-gray2 overflowHidden pad-h-xs-15 pad-30"> <div class="margin-b-30 same-height" data-same-height-index="1"> <div class=" icon icon-handicap_bl_bg txtSize72 txtSize60-xs color-bell-blue margin-b-20 " aria-hidden="true"></div> <h3 class="small-title margin-b-15">Physical (mobility and dexterity)</h3> <p class="mb-0">Products and services with your needs in mind like voice control, call management and personalized accessibility settings.</p> </div> <a href="/Accessibility_services/Physical_solutions" class="btn btn-default" aria-label="Learn more about physical accessibility products and services"> Learn more </a> </div> </div> <div class="col-sm-6 col-md-4 margin-b-15"> <div class="box-shadow-round border-gray2 overflowHidden pad-h-xs-15 pad-30"> <div class="margin-b-30 same-height" data-same-height-index="1"> <div class=" icon icon icon-chat_texting_bl_bg txtSize72 txtSize60-xs color-bell-blue margin-b-20 " aria-hidden="true"></div> <h3 class="small-title margin-b-15">Speech</h3> <p class="mb-0">Customize your phone to communicate your way. Features like assisted communications, messaging and video calling help you craft a smartphone experience that’s tailored to your needs.</p> </div> <a href="/Accessibility_services/Speech_solutions" class="btn btn-default" aria-label="Learn more about speech-related accessibility products and services"> Learn more </a> </div> </div> <div class="col-sm-6 col-md-4 margin-b-15"> <div class="box-shadow-round border-gray2 overflowHidden pad-h-xs-15 pad-30"> <div class="margin-b-30 same-height" data-same-height-index="1"> <div class=" icon icon-brain_bl_bg txtSize72 txtSize60-xs color-bell-blue margin-b-20 " aria-hidden="true"></div> <h3 class="small-title margin-b-15">Cognitive</h3> <p class="mb-0">Stay connected with easy to use features like guided controls, alerts and reminders.</p> </div> <a href="/Accessibility_services/Cognitive_solutions" class="btn btn-default" aria-label="Learn more about cognitive accessibility products and services"> Learn more </a> </div> </div> <div class="col-sm-6 col-md-4 margin-b-15"> <div class="box-shadow-round border-gray2 overflowHidden pad-h-xs-15 pad-30"> <div class="margin-b-30 same-height" data-same-height-index="1"> <div class=" icon icon-eye_round_bl_bg txtSize72 txtSize60-xs color-bell-blue margin-b-20 " aria-hidden="true"></div> <h3 class="small-title margin-b-15">Vision</h3> <p class="mb-0">From screen readers to mobile devices, let our products and services for blind and low vision users enhance your mobile experience</p> </div> <a href="/Accessibility_services/Vision_solutions" class="btn btn-default" aria-label="Learn more about vision-related accessibility products and services"> Learn more </a> </div> </div> <div class="col-sm-6 col-md-4 margin-b-15"> <div class="box-shadow-round border-gray2 overflowHidden pad-h-xs-15 pad-30"> <div class="margin-b-30 same-height" data-same-height-index="1"> <div class=" icon icon-ear_bl_bg txtSize72 txtSize60-xs color-bell-blue margin-b-20 " aria-hidden="true"></div> <h3 class="small-title margin-b-15">Hearing</h3> <p class="mb-0">From hearing aid compatible handsets to video conferencing, taking control of your mobile experience has never been easier.</p> </div> <a href="/Accessibility_services/Hearing_solutions" class="btn btn-default" aria-label="Learn more about hearing-related accessibility products and services"> Learn more </a> </div> </div> <div class="col-sm-6 col-md-4 margin-b-15"> <div class="box-shadow-round border-gray2 overflowHidden pad-h-xs-15 pad-30"> <div class="margin-b-30 same-height" data-same-height-index="1"> <div class=" icon icon-have_us_call_you txtSize72 txtSize60-xs color-bell-blue margin-b-20 " aria-hidden="true"></div> <h3 class="small-title margin-b-15">Accessibility services call centre</h3> <p class="mb-0">Get advice on products and services, and answers to your questions, from our dedicated call centre agents.</p> </div> <a href="/Accessibility_services/Contact_us" class="btn btn-default" aria-label="Contact us to discuss accessibility products and services">Contact us</a> </div> </div> </div> </div> </section> <div class="container"> <div class="bgBlue txtCenter borderRadiusAll10 pad-t-45 pad-h-xs-25 pad-h-sm-45 pad-h-60 pad-b-sm-30 pad-b-45 margin-b-xs-40 margin-b-sm-30 margin-b-35"> <h2 class="subtitle-2 txtWhite margin-b-20">Accessibility Plan and Progress Report</h2> <p class="txtWhite txtSize14 margin-b-30">Created in consultation with persons with disabilities, our Accessibility Plan outlines the actions we plan to take to identify, remove and prevent barriers to accessibility. Our Accessibility Progress Report supports our plan and provides an update on actions we have taken thus far to advance accessibility.</p> <a href="https://bce.ca/Accessibility_services/Accessibility_plan" role="link" class="btn btn-default-white">View our 2023 Accessibility Plan</a> <a href="https://www.bce.ca/Accessibility_services/Progress_report" role="link" class="btn btn-default-white margin-l-10 topmargin">View our 2024 Progress Report</a> </div> </div> <style> @media (max-width: 645px) { .topmargin { margin-top: 10px !important; } } </style> <section> <div class="container"> <div class="margin-b-sm-15 margin-b-30"> <div class="container-flex-box-wrap flex-direction-row-reverse column-spacer-15-sm column-spacer-30-md margin-h-xs-0"> <div class="col-sm-6 col-md-8 margin-b-xs-15"> <div class="align-items-center box-vignette-round fullHeight pad-h-xs-20 pad-h-sm-40 pad-t-xs-35 pad-t-sm-50 pad-t-45 pad-b-sm-30 pad-b-35"> <div> <img class="lazy img-responsive margin-h-auto" alt="" src="/styles/media/Accessibility/img/LP_Mobile_devices_3_update_EN.png"> </div> </div> </div> <div class="col-sm-6 col-md-4"> <div class="d-flex align-items-center justify-content-center box-vignette-round fullHeight pad-30"> <div class="d-block txtCenter"> <h2 class="small-title margin-b-30">Discover smartphones that were designed with accessibility in mind.</h2> <a href="/Accessibility_services/Mobile_handsets#INT=MOB_accessibility_BAN_Phones_Mass_042624_GC" class="btn btn-default" aria-label="Learn more about smartphones that were designed with accessibility in mind"> Learn more </a> </div> </div> </div> </div> </div> </div> </section> <section> <div class="container"> <div class="margin-b-sm-15 margin-b-30"> <div class="container-flex-box-wrap column-spacer-15-sm column-spacer-30-md margin-h-xs-0"> <div class="col-sm-6 col-md-8 margin-b-xs-15"> <div class="d-flex align-items-center justify-content-center box-vignette-round fullHeight pad-h-xs-30 pad-t-sm-40 pad-t-55 pad-b-sm-35 pad-b-40"> <div class="pad-h-sm-0 pad-h-10 col-6 col-sm-6"> <img class="lazy img-responsive" alt="" src="/Styles/media/Accessibility/img/tile_Google_mini.png"> </div> </div> </div> <div class="col-sm-6 col-md-4"> <div class="d-flex align-items-center justify-content-center box-vignette-round fullHeight pad-30 pad-h-xs-30"> <div class="d-block txtCenter pad-h-sm-25 pad-h-xs-0"> <h2 class="small-title margin-b-30">Explore our line-up of connected things, built for hands-free use.</h2> <a href="/Accessibility_services/connected-things#INT=MOB_accessibility_BAN_Phones_Mass_042624_GC" class="btn btn-default" aria-label="Learn more about our line-up of connected things built for hands-free use"> Learn more </a> </div> </div> </div> </div> </div> </container"> </section> <section class="margin-b-sm-30 margin-b-45"> <div class="container"> <div class="margin-b-sm-15 margin-b-30"> <div class="box-vignette-round pad-t-xs-30 pad-t-sm-45 pad-b-xs-30 pad-b-sm-45 pad-v-60"> <div class="container-flex-box-wrap flex-direction-row-reverse align-items-center justify-content-center pad-h-xs-30 pad-v-sm-0 pad-v-30"> <div class="col-sm-6 pad-l-sm-0 pad-l-20"> <div class="pad-l-sm-10 pad-l-45 pad-r-xs-0 pad-r-20 pad-b-xs-30"> <img class="lazy img-responsive" alt="" src="/Styles/media/Accessibility/img/Laptop_Mobility_shop_EN_2x.png"> </div> </div> <div class="col-sm-6 col-md-4"> <div class="txtCenter pad-l-sm-45 pad-l-5 pad-r-sm-15 pad-r-20 pad-h-xs-0"> <h2 class="small-title margin-b-15">It’s easy and secure to shop online with Bell.</h2> <p class="margin-b-0">Browse our <a href="/Mobility/Smartphones_and_mobile_internet_devices" class="d-inline">device line-up</a>, including <a href="/Mobility/Clearance-sale" class="d-inline">clearance devices</a> that are only available online. Plus, <a href="http://support.bell.ca/Billing-and-Accounts/Sales_and_refund_policy/How_do_warranties_and_returns_on_bell_ca_online_orders_work" class="d-inline">returns</a> are convenient and free, and your transactions are always <a href="http://support.bell.ca/Customer_service/Security_and_privacy/How_does_Bell_respect_my_privacy" class="d-inline">secure and private</a>. </p> </div> </div> </div> </div> </div>  </container"> </section> <section class="margin-b-sm-30 margin-b-45"> <div class="container"> <div class="margin-b-xs-30 margin-b-sm-15"> <div class="box-round desktop-outline border-gray2 pad-xs-0 pad-30"> <div class="pad-r-sm-0 pad-r-50"> <div class="icon icon-location_bl_bg txtSize72 txtSize60-xs color-bell-blue margin-b-20" aria-hidden="true"></div> <h2 class="small-title margin-b-25">Plan your visit:</h2> <ul class="noBullets"> <li class="margin-b-15"><a href="/Store_Locator#INT=All_hmpg_TXT_footer_Mass_120115_mb_findstore" class="d-inline-flex text-decoration-none"><span class="align-self-start anchor-icon icon icon-small_icon_arrow_pill txtSize16" aria-hidden="true"></span><span class="anchor-text">Find a Bell store</span></a></li> <li class="margin-b-30"><a href="/Store_Locator?option=a" class="d-inline-flex text-decoration-none pad-r-xs-5"><span class="align-self-start anchor-icon icon icon-small_icon_arrow_pill txtSize16" aria-hidden="true"></span><span class="anchor-text">Book an appointment (available at select store)</span></a></li> </ul> <p>For individuals with low vision, please check our <a href="/Styles/common/all_languages/all_regions/pdf/Bell_Directory_Listings_v10_English.pdf" class="d-inline">store list in PDF format</a> or call us at <a href="tel:18663102355" class="d-inline">1 866 310-BELL (2355)</a>.</p> <a class="font-weight-bold d-inline-block margin-b-30" href="/Accessibility_services/Physical_solutions/ID_requirements"><span class="anchor-text">ID requirements for new activations and feature add-ons</span><span class="anchor-icon icon icon-small_icon_arrow_pill txtSize16" aria-hidden="true"></span></a> <h3 class="small-title margin-b-25">Request a sign language interpreter for your Bell store visit</h3> <p class="margin-b-20">Through our partnership with Canadian Hearing Services, Bell is proud to offer a complimentary sign language interpreter service. At your request, a sign language interpreter can accompany you on a visit to any Bell store in Ontario or Québec for up to two hours per visit.</p> <p><a href="/Accessibility_services/Request-interpreter" class="d-inline">More about our sign language interpreter service</a></p> <h3 class="surtitle-black margin-b-20 text-left"> Virtual sign language interpreting (videoconferencing) is also available at the following Bell stores, with no prior arrangements required: </h3> <ul class="d-sm-flex align-items-start focus_outline_gray no-pad margin-b-xs-30 margin-b-10"> <li class="margin-h-20 col-sm-2 col-md-3 d-flex block d-sm-block text-left"> <h3 class="surtitle-black margin-b-10">Square One Shopping Centre</h3> <p class="mb-0">100 City Centre Drive</p> <p class="mb-0">Mississauga, ON, L5B 2C9</p> <p class=""><a class="d-inline" href="tel:905 270-3325" aria-label="call 9052703325">905 270-3325</a></p> </li> <li class="margin-h-20 col-sm-2 col-md-3 d-flex block d-sm-block text-left"> <h3 class="surtitle-black margin-b-10">St. Laurent Centre</h3> <p class="mb-0">1200 St. Laurent Blvd</p> <p class="mb-0">Ottawa, ON, K1K 3B8</p> <p class=""><a class="d-inline" href="tel:613 741-8029" aria-label="call 6137418029">613 741-8029</a></p> </li> <li class="margin-h-20 col-sm-2 col-md-3 d-flex block d-sm-block text-left"> <h3 class="surtitle-black margin-b-10">Intercity Shopping Centre</h3> <p class="mb-0">1000 Fort William Road</p> <p class="mb-0">Thunder Bay, ON, P7B 6B9</p> <p class=""><a class="d-inline" href="tel:807 623-1333" aria-label="call 8076231333">807 623-1333</a></p> </li> </ul> <ul class="d-sm-flex align-items-start focus_outline_gray no-pad margin-b-20"> <li class="margin-h-20 col-sm-2 col-md-3 d-flex block d-sm-block text-left"> <h3 class="surtitle-black margin-b-10">Lime Ridge Mall</h3> <p class="mb-0">999 Upper Wentworth Street</p> <p class="mb-0">Hamilton, ON, L9A 4X5</p> <p class=""><a class="d-inline" href="tel:905 575-9900" aria-label="call 9055759900">905 575-9900</a></p> </li> <li class="margin-h-20 col-sm-2 col-md-3 d-flex block d-sm-block text-left"> <h3 class="surtitle-black margin-b-10">RioCan The Stockyards</h3> <p class="mb-0">60 Weston Road</p> <p class="mb-0">Toronto, ON, M6N 0A7</p> <p class=""><a class="d-inline" href="tel:416 766-3919" aria-label="call 4167663919">416 766-3919</a></p> </li> </ul> <h3 class="small-title margin-b-25">Extended trial period for Bell Mobility devices</h3> <p class="margin-b-10">Bell Mobility customers with self-identified accessibility needs are eligible for an extended trial period when purchasing wireless service on a term commitment.</p> <p class="margin-b-20">If you’re not completely satisfied, you may exchange or return your device if you meet the following four conditions:</p> <h4 class="surtitle-black margin-b-15">For postpaid mobile customers & Mobile Internet devices:</h4> <ol class="margin-l-10 margin-b-30"> <li class="pad-l-10 margin-b-10">You return the device within 30 days of your commitment start date.</li> <li class="pad-l-10 margin-b-10">You return the device and original receipt to your purchase location.</li> <li class="pad-l-10 margin-b-10">The device is in “like new” condition with all original packaging, manuals and accessories included.</li> <li class="pad-l-10 mb-0">You have not used the device excessively, in violation of our Responsible Use of Bell Services Policy.</li> </ol> <h4 class="surtitle-black margin-b-15">For prepaid mobile customers:</h4> <ol class="margin-l-10 margin-b-30"> <li class="pad-l-10 margin-b-10">You return the device within 30 days of your commitment start date.</li> <li class="pad-l-10 margin-b-10">You return the device and original receipt to your purchase location.</li> <li class="pad-l-10 margin-b-10">The device is in “like new” condition with all original packaging, manuals and accessories included.</li> <li class="pad-l-10 mb-0">The device has not exceeded 30 minutes of voice usage or 50 MB of data usage.</li> </ol> <p class="mb-0">Please see our <a href="http://support.bell.ca/Billing-and-Accounts/Sales_and_refund_policy/How_do_warranties_and_returns_on_bell_ca_online_orders_work#displayStep" class="d-inline">returns policy</a> for more information.</p> <style> @media screen and (max-width: 767px) { .block { display: block !important; } } </style> </div> </div> </div> </div> </section> <div class="multi-column"> <section> <div class="container"> <div class="margin-b-30"> <div class="justify-content-center box-vignette-round pad-v-45 pad-h-xs-15 pad-h-30 pad-b-sm-30"> <div class="text-center"> <div class="col-md-9 margin-h-auto"> <h2 class="small-title margin-b-15">The Wireless Code and your rights as a wireless customer.</h2> <p class="pad-h-sm-0 pad-h-25 margin-b-30"> Learn more about how the wireless code establishes basic rights for all wireless customers. Presented in American Sign Language (ASL). </p> </div> <div class="margin-b-30 pt-60-5 position-relative"> <iframe class="position-absolute w-100 h-100 top0 left-0" title="The Wireless Code and Your Rights as a Canadian Wireless Consumer" src="//www.youtube.com/embed/Sua7YWyreE0?rel=0&autoplay=0&showinfo=0&controls=1" frameborder="0" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen="" allow="accelerometer; clipboard-write; encrypted-media; gyroscope; picture-in-picture"></iframe> </div> <div class="col-md-8 margin-h-auto"> <p class="margin-b-10"><a href="//www.youtube.com/playlist?list=PLo0H4jLotmp5ZQVf1LpDdxdwBHUgMw2IW" class="d-inline">Watch more videos</a> describing terminology commonly used in wireless contracts.</p> <p class="margin-b-0">Videos are presented in American Sign Language (ASL) with English captions and an audio voiceover.</p> </div> </div> </div> </div> </div> </section> <section> <div class="container"> <div class="margin-b-45"> <div class="justify-content-center box-vignette-round pad-t-45 pad-h-xs-15 pad-h-30 pad-b-30"> <div class="text-center"> <div class="col-md-8 margin-h-auto"> <h2 class="small-title margin-b-15">What are your rights as an Internet customer?</h2> <p class="margin-b-30"> <a href="//www.youtube.com/watch?v=kQNVWpYDmkA&list=PLo0H4jLotmp5ZQVf1LpDdxdwBHUgMw2IW&index=9&t=0s" aria-label="Learn more about how the Internet Code enhances consumer protections for Internet customers." class="d-inline">Learn more</a> about how the Internet Code enhances consumer protections for Internet customers. </p> </div> <div class="margin-b-30 pt-60-5 position-relative"> <iframe class="position-absolute w-100 h-100 top0 left-0" title="What are your rights as an Internet customer?" src="//www.youtube.com/embed/svshPfiy3I8?rel=0&autoplay=0&showinfo=0&controls=1" frameborder="0" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen="" allow="accelerometer; clipboard-write; encrypted-media; gyroscope; picture-in-picture"></iframe> </div> <div class="col-md-8 margin-h-auto"> <p class="margin-b-10"><a href="//www.youtube.com/playlist?list=PLo0H4jLotmp5ZQVf1LpDdxdwBHUgMw2IW" class="d-inline">Watch more videos</a> describing terminology commonly used in Internet contracts.</p> <p class="margin-b-0">Videos are presented in American Sign Language (ASL) with English captions and an audio voiceover.</p> </div> </div> </div> </div> </div> </section> </div> <section class="more-ways-to-shop bg-bell-blue inverted inverted-border focus_outline_blue"> <div class="container text-sm-center pad-v-60 pad-v-sm-45 pad-t-xs-30 pad-b-xs-20"> <h2 class="title px-0 text-center"> Need more info? Speak with one of our experts. </h2> <p class="margin-b-xs-30 margin-b-45 text-center">Accessibility services centre hours of operation:<strong> Monday to Friday - 8 a.m. to 5 p.m (eastern)</strong></p> <ul class="content-ways-to-shop d-block d-sm-flex align-items-start justify-content-center no-pad pad-l-xs-5 mb-0"> <li class="d-block margin-b-xs-20"> <a class="d-sm-inline-block" href="tel:18663102355"> <div class="anchor-icon icon-o icon-o-handset icon-circle-large desktop-outline" aria-hidden="true"></div> <p class="mb-0"> <span class="anchor-text">By phone <span class="d-block margin-l-xs-15">1 866 310-BELL (2355) </span></span> <span class="margin-l-xs-15 pad-t-5 d-block small-text pad-r-xs-20">and ask for the Accessibility services centre</span> </p> </a> </li> <li class="d-block margin-b-xs-20"> <a class="d-sm-inline-block" href="tel:18002689242"> <div class="anchor-icon icon-o icon-o-handset icon-circle-large desktop-outline" aria-hidden="true"></div> <p class="mb-0 pad-r-xs-10 anchor-text margin-l-xs-1"> To contact the Accessibility services centre using a TTY <span class="d-inline-block">1 800 268-9242</span> </p> </a> </li> <li class="d-block margin-b-xs-20"> <a class="d-sm-block" href="mailto:accessible@bell.ca"> <div class="anchor-icon icon-o icon-sign_in_to_bell_mail icon-circle-large desktop-outline" aria-hidden="true"></div> <p class="mb-0 anchor-text txtSize18 txtSize14-sm txtSize14-xs margin-l-xs-15 margin-l-0">By email<br aria-hidden="true"/>accessible@bell.ca</p> </a> </li> <li class="d-block margin-b-xs-20"> <div class="d-flex align-items-center d-sm-block margin-h-xs-0 margin-h-15"> <div class="anchor-icon icon-o icon-envelope icon-circle-large desktop-outline" aria-hidden="true"></div> <p class="mb-0 anchor-text txtSize18 txtSize14-sm txtSize14-xs margin-l-xs-15 margin-l-0"> By mail <br aria-hidden="true"/> Accessibility <br aria-hidden="true"/> P.O. Box 8787 <br aria-hidden="true"/> Downtown Station <br aria-hidden="true"/> Montreal, Quebec<br aria-hidden="true"/> H3C 4R5 </p> </div> </li> </ul> </div> </section> <div class="multi-column"> <section class="more-ways-to-shop"> <div class="container text-sm-center pad-v-60 pad-v-sm-45 pad-t-xs-30 pad-b-xs-20"> <div class="col-md-10 margin-h-auto margin-b-xs-30 margin-b-sm-45 margin-b-30 pad-h-xs-0 pad-h-sm-30 pad-h-55 txtCenter"> <h2 class="title px-0 text-center margin-b-30-force">Give us your accessibility feedback</h2> <p class="margin-b-10"> Your feedback is important to us. The best and fastest way to submit feedback on accessibility topics is to complete our short online form. However, you can contact us using any of the methods below. </p> <p class="margin-b-30">Examples of feedback related to accessibility might include topics like closed captioning, in-store ramps and handrails, screen reader functionality and more.</p> <h3 class="subtitle-2 pad-h-xs-20 pad-b-15">Request an alternate format of our Accessibility Plan, Progress Report or feedback process</h3> <p class="margin-b-30">To request a description of our accessibility feedback process, a copy of <a href="https://bce.ca/Accessibility_services/Accessibility_plan" class="displayInline js-click-on-space-delegate">our Accessibility Plan</a> and/or <a href="https://www.bce.ca/Accessibility_services/Progress_report" class="displayInline js-click-on-space-delegate">our Progress Report</a> in an alternate format, you can use our online form or any of the contact methods below. Available formats include: print, large print, braille, audio, electronic format, or other agreed-upon formats.</p> <h3 class="surtitle margin-b-15 txtSize14 line-height-18 txtBlack2 letter-normalspace"> Use our Accessibility feedback online form </h3> <p class="margin-t-15 margin-b-45 txtSize14 line-height-18 txtCenter"> <a href="/Accessibility_services/Accessibility_Feedback" class="btn btn-default txtNoUnderlineButton js-click-on-space-delegate">Access online form</a> </p> </div> <div class="aca-margin-h-50-md aca-margin-h-0-sm margin-b-45"> <h2 class="aca-separator aca-separator-left-line aca-separator-right-line txtSize18 line-height-22 margin-v-30 txtBlack111">Other ways to contact us</h2> <div class="row column-spacer-15-sm column-spacer-15-md pad-h-xs-15 margin-t-30"> <div class="col-sm-6 col-xs-12 margin-b-15"> <div class="flex align-items-center bg-very-light-grey borderRadiusAll10 h-100 pad-v-15 pad-h-xs-10 pad-h-20"> <div class="icon-aca-feedback icon-aca-sign_in_to_bell_mail icon-pos-absolute icon-circle-large desktop-outline bg-bell-blue bgNone-xs txtSize60 txtWhite txtBlue-xs-forced aca-min-dimension-40-xs aca-min-dimension-60 aca-dimension-40-xs aca-dimension-60 margin-l-xs-10 margin-r-xs-20 margin-r-10" aria-hidden="true"></div> <div class="flex flex-column text-left"> <h3 class="letter-zerospace txtSize14 txtBold txtBlack111 line-height-18">By email</h3> <div class="margin-t-5"> <a href="mailto:accessible.feedback@bell.ca" class="txtUnderline txtDecorationNoneHover js-click-on-space-delegate">accessible.feedback@bell.ca</a> </div> </div> </div> </div> <div class="col-sm-6 col-xs-12 margin-b-15"> <div class="flex align-items-center bg-very-light-grey borderRadiusAll10 h-100 pad-v-15 pad-h-xs-10 pad-h-20"> <div class="icon-aca-feedback icon-o-chat-bubble icon-pos-absolute icon-circle-large desktop-outline bg-bell-blue bgNone-xs txtSize55 txtWhite txtBlue-xs-forced aca-min-dimension-40-xs aca-min-dimension-60 aca-dimension-40-xs aca-dimension-60 margin-l-xs-10 margin-r-xs-20 margin-r-10" aria-hidden="true"></div> <div class="flex flex-column text-left"> <h3 class="letter-zerospace txtSize14 txtBold txtBlack111 line-height-18">By chat</h3> <div class="margin-t-5"> <a href="javascript:openChat();" class="txtUnderline txtDecorationNoneHover js-click-on-space-delegate">Chat with us</a> </div> </div> </div> </div> <div class="col-sm-6 col-xs-12 margin-b-15"> <div class="flex align-items-center bg-very-light-grey borderRadiusAll10 h-100 pad-v-15 pad-h-xs-10 pad-h-20"> <div class="icon-aca-feedback icon-people-3 icon-pos-absolute icon-circle-large desktop-outline bg-bell-blue bgNone-xs txtSize28 txtWhite txtBlue-xs-forced aca-min-dimension-40-xs aca-min-dimension-60 aca-dimension-40-xs aca-dimension-60 margin-l-xs-10 margin-r-xs-20 margin-r-10" aria-hidden="true"></div> <div class="flex flex-column text-left"> <h3 class="letter-zerospace txtSize14 txtBold txtBlack111 line-height-18">Provide feedback in our community forum</h3> <div class="margin-t-5"> <a href="https://forum.bell.ca" class="txtUnderline txtDecorationNoneHover js-click-on-space-delegate">View details</a> </div> </div> </div> </div> <div class="col-sm-6 col-xs-12 margin-b-15"> <div class="flex align-items-center bg-very-light-grey borderRadiusAll10 h-100 pad-v-15 pad-h-xs-10 pad-h-20"> <div class="icon-aca-feedback icon-uniEAC7 icon-pos-absolute icon-circle-large desktop-outline bg-bell-blue bgNone-xs txtSize28 txtWhite txtBlue-xs-forced aca-min-dimension-40-xs aca-min-dimension-60 aca-dimension-40-xs aca-dimension-60 margin-l-xs-10 margin-r-xs-20 margin-r-10" aria-hidden="true"></div> <div class="flex flex-column text-left"> <h3 class="letter-zerospace txtSize14 txtBold txtBlack111 line-height-18">Visit a Bell store</h3> <div class="margin-t-5"> <a href="/Store_Locator" class="txtUnderline txtDecorationNoneHover js-click-on-space-delegate">Find a store</a> </div> </div> </div> </div> <div class="col-sm-6 col-xs-12 margin-b-15"> <div class="flex align-items-center bg-very-light-grey borderRadiusAll10 h-100 pad-v-15 pad-h-xs-10 pad-h-20"> <div class="icon-aca-feedback icon-email icon-pos-absolute icon-circle-large desktop-outline bg-bell-blue bgNone-xs txtSize55 txtWhite txtBlue-xs-forced aca-min-dimension-40-xs aca-min-dimension-60 aca-dimension-40-xs aca-dimension-60 margin-l-xs-10 margin-r-xs-20 margin-r-10" aria-hidden="true"></div> <div class="flex flex-column text-left"> <h3 class="letter-zerospace txtSize14 txtBold txtBlack111 line-height-18">By mail</h3> <div class="margin-t-5"> <span>Accessibility <br> P.O. Box 8787 Downtown Station<br> Montréal, QC H3C 4R5 </span> </div> </div> </div> </div> <div class="col-sm-6 col-xs-12 margin-b-15"> <div class="flex align-items-center bg-very-light-grey borderRadiusAll10 h-100 pad-v-15 pad-h-xs-10 pad-h-20"> <div class="icon-aca-feedback icon-01_phonecall_wot icon-pos-absolute icon-circle-large desktop-outline bg-bell-blue bgNone-xs txtSize30 txtWhite txtBlue-xs-forced aca-min-dimension-40-xs aca-min-dimension-60 aca-dimension-40-xs aca-dimension-60 margin-l-xs-10 margin-r-xs-20 margin-r-10" aria-hidden="true"></div> <div class="flex flex-column text-left"> <h3 class="letter-zerospace txtSize14 txtBold txtBlack111 line-height-18">By phone</h3> <div class="margin-t-5"> <a href="tel:18663131092" class="txtUnderline txtDecorationNoneHover js-click-on-space-delegate" aria-label="1 866 313-1092 contact us by Phone">1 866 313-1092</a> </div> <div> <span>or using our TTY line </span><a href="tel:18002689242" class="d-inline-block txtUnderline txtDecorationNoneHover js-click-on-space-delegate" aria-label="1 800 268-9242 Contact us using TTY line">1 800 268-9242</a> </div> </div> </div> </div> <div class="col-sm-6 col-xs-12 margin-b-15"> <div class="flex align-items-center bg-very-light-grey borderRadiusAll10 w-100 h-100 pad-v-xs-20 pad-v-15 pad-h-20"> <img src="/Styles/media/Accessibility/img/My_bell@3x.png" alt="" class="dimension-60 margin-r-15" aria-hidden="true"> <div class="flex flex-column text-left"> <h3 class="margin-r-xs-30 letter-zerospace txtSize14 txtBold txtBlack111 line-height-18">Provide feedback through the MyBell app</h3> </div> </div> </div> <div class="col-sm-6 col-12 margin-b-15"> <div class="flex flex-column bgGray19 borderRadiusAll10 w-100 h-100 pad-v-15 pad-h-20 text-left"> <h3 class="margin-b-xs-15 margin-b-10 txtSize14 line-height-18 letter-normalspace txtBold txtBlack2">Select social channels, such as:</h3> <div class="flex justify-content-center-xs aca-social-channels-container"> <div class="flex align-items-center aca-social-channels-separator"> <div class="flex flex-column-xs align-items-center aca-dimension-54-xs"> <div class="icon-aca-feedback icon-small_social_facebook txtSize40 txtBlue" aria-hidden="true"></div> <div class="txtSize12 line-height-14">Facebook</div> </div> </div> <div class="flex align-items-center aca-social-channels-separator"> <div class="flex flex-column-xs align-items-center aca-dimension-54-xs"> <div class="icon-aca-feedback icon-small_social_instagram txtSize40 txtBlue" aria-hidden="true"></div> <div class="txtSize12 line-height-14">Instagram</div> </div> </div> <div class="flex align-items-center aca-social-channels-separator"> <div class="flex flex-column-xs align-items-center aca-dimension-54-xs"> <div class="icon-aca-feedback icon-small_social_twitter txtSize40 txtBlue" aria-hidden="true"></div> <div class="txtSize12 line-height-14">Twitter</div> </div> </div> </div> </div> </div> </div> </div> <div class="col-md-9 pad-h-sm-0 pad-h-5 margin-h-auto text-center"> <p class="margin-b-15">You can submit your feedback anonymously. However, we may be able to better serve you if you provide your name, phone number, province and other details. We will acknowledge receipt of all feedback, except for feedback provided anonymously.</p> <p class="margin-b-15">By contacting us, you agree to the collection, use and storage of your personal information provided to us for the purposes of responding to you and improving our services.</p> <p class="margin-b-15">The designated person responsible for receiving accessibility feedback is the Vice President, Customer Operations, Care.</p> <p class="mb-0"> This webpage is compliant with Level AA of the Web Content Accessibility Guidelines (WCAG). </p> </div> </div> </section> <script type="text/javascript"> function openChat() { $(".eChat-logo, #eChat_container_GA").click(); } </script> <section class="container additional-details margin-v-30" id="details-accordion"> <div class="accordion-wrap"> <div role="heading" aria-level="2"> <a href="javascript:void(0)" class="collapse-trigger accss-custom-accordion" id="details-accordion-button" data-target="#details-accordion-body" aria-controls="details-accordion-body" aria-expanded="false" role="button" data-toggle="collapse" data-icon-expand="icon-Big-expand" data-icon-collapse="icon-Big-collapse">  <span class="anchor-icon icon3 icon-Big-expand txtSize20" aria-hidden="true"></span> <div class="txtSize18 anchor-text">Additional details</div> </a> </div> <div class="collapse-accordion-accessible-toggle margin-t-15 collapse " id="details-accordion-body" data-parent="#details-accordion" aria-labelledby="details-accordion-button" role="region" data-expand-type="single" style=""> <ol id='legal-target-list'><li id=MZUYO data-legal-id=MZUYO>Offer available for both new and existing customers. This discount can be paired with other discounts, but it cannot be combined with other accessibility discounts.</li><li id=MZUYP data-legal-id=MZUYP>Offer available for both new and existing customers. This discount cannot be paired with other discounts.</li></ol> </div> </div> </section> </div> </main> <style> .border-top-1-solid { border-top: 1px solid #d4d4d4; } .footer-box-shadow { box-shadow: none !important; } button.footer-accordion-toggle { background-color: unset; } .footer-accordion-toggle h3.icon-chevron-down:before, .footer-accordion-toggle h3.icon-chevron-up:before { display: none; } .footer-aboutus, .footer-resources { border: none; border-radius: 2px; } .footer-outline-icon { display: inline-block; width: 31px; height: 31px; border: solid 2px #00549a; border-radius: 50%; position: relative; } .footer-center-icon { position: absolute; top: 52%; left: 52%; transform: translate(-50%,-50%); font-size: 20px; } .footer-icon-round-border:before { color: #00549a; border: solid 2px #00549a; padding: 4px; border-radius: 50%; } .accordion-heading .icon-chevron-up, .accordion-heading .icon-chevron-down { right: 0; top: 7px; } .accordion-heading .collapsed .icon-chevron-up:before, 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Using fibre optic technology, Bell Fibe TV brings the best TV experience right to your door – no dish required.</p> <p>The Bell <a class="ourservice-anchor txtUnderline txtDecorationNoneHover" href="/Fibe-TV-App">Fibe TV app</a> lets you access live TV and on-demand television content using your <a class="ourservice-anchor txtUnderline txtDecorationNoneHover" href="/Fibe-TV-App/Bell-Streamer">Bell Streamer</a> or by downloading the Fibe TV app on Amazon Fire TV, Android TV, Apple TV or by Google Cast using your Google Chromecast.</p> <p>Bell Satellite TV provides a great variety of <a class="ourservice-anchor txtUnderline txtDecorationNoneHover" href="https://channel.bell.ca/">HD and 4K channels</a>, the best receivers and the best image quality – making it the leader in <a class="ourservice-anchor txtUnderline txtDecorationNoneHover" href="/Bell_TV">digital satellite TV</a> service in Canada.</p> <h3 class="ourservice-heading">The latest cell phones, Mobile Internet devices, smartwatches and tablets</h3> <p>Choose from the latest <a class="ourservice-anchor txtUnderline txtDecorationNoneHover" href="/Mobility/Apple">iPhone</a> devices from Apple, <a class="ourservice-anchor txtUnderline txtDecorationNoneHover" href="/Mobility/Samsung-phones">Samsung devices</a>, <a class="ourservice-anchor txtUnderline txtDecorationNoneHover" href="/Mobility/Google-Phones">Google phones</a>, <a class="ourservice-anchor txtUnderline txtDecorationNoneHover" href="/Mobility/Tablets">tablets</a> and other popular <a class="ourservice-anchor txtUnderline txtDecorationNoneHover" href="/Mobility/Smartphones_and_mobile_internet_devices">smartphones</a>. 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Bell's high-speed <a class="ourservice-anchor txtUnderline txtDecorationNoneHover" href="/Bell_Internet">home Internet</a> lets you share photos and videos with upload speeds of up to 940 Mbps and download speeds of up to <a class="ourservice-anchor txtUnderline txtDecorationNoneHover" href="/Bell_Internet/Products/Fibe-Internet-Gigabit15-FTTH">1.5 Gigabits</a> per second.</p> <h3 class="ourservice-heading">The most reliable home phone service</h3><p>If you are looking for reliable home phone services, Bell Home phone guarantees exceptional services at all times or you get your money back.</p> <h3 class="ourservice-heading">Promotions and offers</h3><p>Looking for new products and services from Bell? 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} }); function fixDuplicateID(ids) { if (window.location.href.toLowerCase().includes('/bell-bundles') || window.location.href.toLowerCase().includes('bell.ca/smart-home') || window.location.href.toLowerCase().includes('bell.ca/maison-intelligente') || window.location.href.toLowerCase().includes('bell.ca/fibe-tv/promotions/4k-receiver') || window.location.href.toLowerCase().includes('bell.ca/tele-fibe/promotions/recepteur-4k') || window.location.href.toLowerCase().includes('bell.ca/security_and_privacy/commitment_to_privacy') || window.location.href.toLowerCase().includes('bell.ca/securite_et_confidentialite/engagement_envers_la_confidentialite') || window.location.href.toLowerCase().includes('/home_phone') || window.location.href.toLowerCase().includes('bell.ca/telephonie')) { ids.forEach(function (value, index) { const duplicateID = $('[id=' + value + ']'); if (duplicateID.length < 2) return; duplicateID.each(function (index) { const currentID = $(this).attr('id'); $(this).attr('id', currentID + '-' + index); }); }); } } //Accessibility for img w/out alt attr $(window).on('load', function () { setTimeout(function () { fixDuplicateID(['Layer_1', 'aliant_fibe_bundle_link']); fixDuplicateID(['fourKtv']); fixDuplicateID(['get_a_free_quoteAF_link_top_aliant','get_a_free_quoteAF_Aliant']); $.each($('img[height="1"][width="1"]'), function (key, value) { if (!value.hasAttribute('alt')) { $(value).attr('alt', ''); } }); }, 3000); }); </script> <div id="Express-Delivery-LB" class="modal fade scrollable-body" role="dialog" aria-modal="true" tabindex="-1" data-backdrop="true" data-keyboard="true" aria-labelledby="modal-item-unavailable"> <div class="modal-dialog" role="document"> <div class="modal-content borderRadiusAll10 overflowHidden no-border-bottom-radius-xs"> <div class="modal-header focus_outline_gray"> <h2 id="modal-item-unavailable" class="small-title pad-r-xs-60"> Shipping options </h2> <button type="button" class="close" data-dismiss="modal" aria-label="close" id="ED_ShippingOptionsCloseButton"><span class="icon icon-close txtBlue txtSize20"></span></button> </div> <div class="modal-body no-pad" tabindex="0"> <div class="pad-h-xs-15 pad-h-30"> <h3 class="subtitle-2 margin-b-10">Get your order in as little as 2 hours</h3> <p class="margin-b-30"></p> <div class="d-sm-flex" role="list"> <div class="col-sm-4 no-borders-xs border-lightGray-right pad-h-xs-0 pad-r-30 d-flex d-sm-block margin-b-30" role="listitem"> <span class="icon icon-solutionB icon-expressD icon-ISPU txtSize16 txtBlue margin-r-xs-15 margin-r-0 dimension-25-xs" aria-hidden="true"></span> <div> <p class="surtitle-black margin-b-5 margin-t-xs-0 margin-t-15"> In-Store Pick-Up </p> <p class="margin-b-5"> Pick up your order at a store near you in as little as 2 hours.</p> <span class="surtitle color-bell-blue">$0.00</span> </div> </div> <div class="col-sm-4 no-borders-xs border-lightGray-right pad-h-xs-0 pad-h-30 d-flex d-sm-block margin-b-30" role="listitem"> <span class="icon icon-solutionB icon-expressD icon-express_shipping txtSize16 txtBlue margin-r-xs-15 margin-r-0 dimension-25-xs" aria-hidden="true"></span> <div> <p class="surtitle-black margin-b-5 margin-t-xs-0 margin-t-15"> Same-Day/Next-Day Delivery </p> <p class="margin-b-5">At your door the same day or next day.</p> <span class="surtitle color-bell-blue">$15.00</span> </div> </div> <div class="col-sm-4 pad-h-xs-0 pad-h-30 d-flex d-sm-block margin-b-30" role="listitem"> <span class="icon icon-solutionB icon-expressD icon-shipping txtSize16 txtBlue margin-r-xs-15 margin-r-0 dimension-25-xs" aria-hidden="true"></span> <div> <p class="surtitle-black margin-b-5 margin-t-xs-0 margin-t-15"> Standard shipping </p> <p class="margin-b-5">At your door within 2–5 business days.</p> <span class="surtitle color-bell-blue">$0.00</span> </div> </div> </div> <p class="margin-b-10 font-weight-bold">Select your preferred shipping option at checkout. </p> <p class="no-margin small-text"><span class="sr-only">(Note:) </span><span aria-hidden="true">*</span>Shipping options are subject to eligibility and stock availability of all items in your cart.</p> </div> </div> </div> </div> </div>  <script> $(document).on('click', '#ED_ShippingOptionsCloseButton', function (e) { var express_Delivery_LB = document.getElementById('Express-Delivery-LB'); var checkDisplayBlock = setInterval(() => { if (express_Delivery_LB && express_Delivery_LB.style.display !== "block") { var express_Delivery_learnMore = document.getElementById('express_Delivery_learnMore') if (express_Delivery_learnMore) { express_Delivery_learnMore.focus(); clearInterval(checkDisplayBlock) } } }, 500) }); </script> <script language="JavaScript"> var zcity = 'e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855'; function createEventData(eventName, eventId) { return { 'data': [ { 'event_name': eventName, 'event_time': Math.floor(Date.now() / 1000), 'event_id': createUniqueEventId(eventId), 'action_source': 'website', 'event_source_url': window.location.href.replace(/[^a-zA-Z0-9/\-\_\:\.]/ig, ''), 'user_data': { 'country': [ "6959097001d10501ac7d54c0bdb8db61420f658f2922cc26e46d536119a31126" ], 'ct': zcity, 'client_user_agent': navigator.userAgent, 'client_ip_address': '8.222.208.146', 'fbc': getFbClientId(), 'fbp': getFbBrowserId() }, 'custom_data': { 'value': 0, 'currency': 'CAD', 'content_type': 'product', 'content_ids': '201' } } ] }; } function getFbBrowserId() { let result = /_fbc=(fb\.1\.\d+\.\d+)/.exec(window.document.cookie); if (!(result && result[1])) { return null; } return result[1]; } function getFbClientId() { let result = /_fbp=(fb\.1\.\d+\.\d+)/.exec(window.document.cookie); if (!(result && result[1])) { return null; } return result[1]; } function createUniqueEventId(prefix) { let dateString = Date.now().toString(36), randomness = Math.random().toString(36).substr(2), eventId = prefix + dateString + randomness, inputHidden = '<input type="hidden" id="' + prefix + '" value="' + eventId + '">', input = jQuery('#' + prefix); if (input.length > 0) { input.val(eventId) } else { jQuery('body').append(inputHidden); } return eventId; } function TrackSmartHomePackagesSubmissionEvent(form) { let hiddenSmartHomeInput = form.find('#SmartHomeProduct'); let isSmartHomeProduct = hiddenSmartHomeInput.length > 0 && hiddenSmartHomeInput[0].value; if (isSmartHomeProduct) { SendConversionEvent(createEventData('BRS_SH_RaCB', '3bshracb')); } } function TrackSmartHomeDevicesSubmissionEvent() { SendConversionEvent(createEventData('BRS_SH_RaCB', '3bshracb')); } function TrackSubmittedChatMessage() { let eventOption = window.location.pathname.toLowerCase().startsWith('/mobility') || window.location.pathname.toLowerCase().startsWith('/mobilite') ? { eventName: 'MOB_eChat Submit_Counter', eventId: '9mobechat' } : { eventName: 'BRS_eChat', eventId: '1brsechat' }; SendConversionEvent(createEventData(eventOption.eventName, eventOption.eventId)); } function TrackEShopConfirmationStep4() { SendConversionEvent(createEventData('BRS_eShop', '2brseshop')); } function TrackProductEvent() { SendConversionEvent(createEventData('ViewContent', '8mobdevplnvc')); } function SendConversionEvent(eventData) { jQuery.ajax({ headers: { 'X-Content-Type-Options': 'nosniff' }, type: "POST", url: '/ajax/FacebookConversion/TrackEvent', data: JSON.stringify(eventData) }); } // Track second message from agent in chats// function setUpChatObserver() { let body = document.body || document.documentElement; let config = { attributes: false, childList: true, subtree: true }; let callback = function (mutationList, observer) { for (let mutation of mutationList) { for (let addedNode of mutation.addedNodes) { checkForSecondAgentMsg(addedNode); } } }; let observer = new MutationObserver(callback); observer.observe(body, config); } function checkForSecondAgentMsg(node) { if ((isSecondMessageFromBRSCentralEChat(node) || isSecondMessageFromAliantEChat(node) || isSecondMessageNewEChat(node)) && isNotRecreatedComment(node)) { localStorage.setItem('eChatComment', getHashedUrlJoinedWithComment(node)); TrackSubmittedChatMessage(); } } function isNotRecreatedComment(node) { let theLastEChatComment = localStorage.getItem('eChatComment'); return !(theLastEChatComment === getHashedUrlJoinedWithComment(node)); } function getHashedUrlJoinedWithComment(node) { let url = window.location.href.split('?')[0]; let comment = node.innerText; return hashCode(url + comment).toString(); } function hashCode(str) { return str.split('').reduce((prevHash, currVal) => (((prevHash << 5) - prevHash) + currVal.charCodeAt(0))|0, 0); } function isSecondMessageNewEChat(node) { return jQuery(node).length === 1 && jQuery(node)[0].className === 'client' && jQuery(node).siblings('.client').length === 0; } function isSecondMessageFromBRSCentralEChat(node) { return jQuery(node).find('.first_in_group.tcChat_agentLine').length > 0 && jQuery('.agentMsg').length == 2 && jQuery(node).find('td').last().find('.agentMsg').length > 0; } function isSecondMessageFromAliantEChat(node) { return jQuery(node).find('#message-2').length > 0 && jQuery('#message-2').parents('#msg_container').length > 0; } function isAliantEChatOpened(node) { return jQuery(node).find('#egain-chat-iframe').length > 0; } jQuery(document).ready(function () { setUpChatObserver(); }); </script> </body> </html>

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