Produit - Customer Feedback Analytics

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data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget header-section-module-4-hidden dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_header-section-module-4" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="menu menu--mega dnd-section"> <div class="row-fluid fh"> <div class="d-flex flex-flow-column flex-flow-lg-row-wrap align-items-lg-center justify-content-flex-start justify-content-sm-flex-start justify-content-lg-flex-start justify-content-lg-flex-start justify-content-xl-flex-start ps-lg-4 pe-lg-4 fh fw"> <div class="menu__menu"> <div class="hs-menu-wrapper hs-menu-flow-horizontal"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/why-talkwalker"> Pourquoi Talkwalker </a> </li> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/products"> Produits <div class="hs-menu-children-toggle"></div> </a> <ul role="menu" class="hs-menu-children-wrapper hs-menu-children-wrapper--fixed dnd-section"> <div class="row-fluid d-flex flex-flow-row-wrap align-items-flex-start justify-content-center"> <div class="span9 columns"> <div class="dnd-row"> <div class="row-fluid flex-flow-md-row o-auto"> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Talkwalker Products </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/products/social-listening"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/chart.svg" alt="chart"> </div> Social Listening </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/products/social-benchmarking"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/piechart.svg" alt="piechart"> </div> Social Benchmarking </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/products/media-monitoring"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/devices.svg" alt="devices"> </div> Media Monitoring </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/products/audience-insights"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/audience-insights_V2.svg" alt="audience-insights_V2"> </div> Audience Insights </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/products/customer-feedback-analytics"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/customer-client.svg" alt="customer-client"> </div> Customer Feedback Analytics </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Core Platform </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/marketplace"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/marketplace.svg" alt="marketplace"> </div> Marketplace </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/products/data"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/data.svg" alt="data"> </div> Data </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/products/bluesilkai"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/bluesilkAI.svg" alt="bluesilkAI"> </div> Blue Silk™ AI </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-item--resource hs-menu-depth-2 span columns"> <a class="hs-menu-item-link fw" href="https://www.talkwalker.com/fr/products/bluesilkgpt"> <div class="hs-menu-item--resource__inner d-flex flex-flow-column align-items-flex-start justify-content-flex-start gray-bg rounded-large o-hidden fw"> <div class="image-container sixteen-nine o-hidden p-relative rounded-large fw"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-cover" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Untitled-1.png" alt="Talkwalker AI"> </div> <div class="button small button--small ms-8">Generative AI</div> <div class="hs-menu-item--resource__infos ps-8 pb-8 pe-8"> <div class="display-xs-h5 display-sm-h5 display-md-h5 display-lg-h5 display-xl-h5">Blue Silk™ GPT</div> <p>Après plus d'une décennie de travail, nous sommes ravis de vous offrir Blue Silk™ GPT, la plus grande innovation en matière de traitement du langage naturel conçue spécialement pour la Consumer Intelligence.</p> </div> </div> </a> </li> </div> </div> </div> </div> </ul> </li> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Solutions <div class="hs-menu-children-toggle"></div> </span> <ul role="menu" class="hs-menu-children-wrapper hs-menu-children-wrapper--fixed dnd-section"> <div class="row-fluid d-flex flex-flow-row-wrap align-items-flex-start justify-content-center"> <div class="span9 columns"> <div class="dnd-row"> <div class="row-fluid flex-flow-md-row o-auto"> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Pour industrie </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/consumer-goods"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/goods.svg" alt="goods"> </div> Biens de consommation </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/pharmaceuticals-healthcare"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/pharma.svg" alt="pharma"> </div> Pharmacie et soins de santé </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/entertainment-sports"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/sport_enter.svg" alt="sport_enter"> </div> Sports et divertissements </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/financial-services"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/financial.svg" alt="financial"> </div> Services financiers </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/technology"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/IT.svg" alt="IT"> </div> Technologie </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/agencies-industry"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/agencies.svg" alt="agencies"> </div> Agences </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Pour teams </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/pr-communication"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/megaphone.svg" alt="megaphone"> </div> RP et communications </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/social-media-managers"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/SocialMediaRelated.svg" alt="SocialMediaRelated"> </div> Marketing social </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/digital-marketing"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/contentrelated.svg" alt="contentrelated"> </div> Marketing digital </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/consumer-insights"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/consumerinsight.svg" alt="consumerinsight"> </div> Analyse des consommateurs </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/customer-experience"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/stars.svg" alt="stars"> </div> Expérience client </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/solutions/agencies"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/agencies.svg" alt="agencies"> </div> Agences </a> </li> </ul> </li> </div> </div> </div> </div> </ul> </li> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/case-studies"> Témoignages clients </a> </li> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/ressources"> Ressources <div class="hs-menu-children-toggle"></div> </a> <ul role="menu" class="hs-menu-children-wrapper"> <div class="row-fluid"> <div class="span12 columns"> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/blog"> Blog </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/reports"> Rapports </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://helpcenter.talkwalker.com/"> Client Help Center </a> </li> </div> </div> </ul> </li> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/fr/tarifs"> Tarifs </a> </li> </ul> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell header-section-column-5-hidden header-section-column-5-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="8" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget header-section-module-6-hidden dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_header-section-module-6" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="buttons mt-n-2 mb-n-2 ms-n-2 me-n-2 animation lazy fade-in d-flex flex-flow-row-wrap justify-content-center justify-content-sm-center justify-content-md-center justify-content-lg-flex-start justify-content-xl-flex-start"> <span class="mt-2 mb-2 ms-2 me-2"> <a id="button-démo-gratuite" href="https://www.talkwalker.com/fr/demo-gratuite" class="button d-inline-flex align-items-center justify-content-center"> Démo gratuite </a> </span> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> </header> <main id="main-content" class="body-container-wrapper p-relative z-md"> <div class="container-fluid product"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 product-row-0-background-color dnd-section product-row-0-background-layers product-row-0-vertical-alignment"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell product-dnd_partial-1-column-1-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-1-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="product-dnd_partial-1-module-2" class="custom-rich-text animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_product-dnd_partial-1-module-2_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h1 class="display-xs-h5 display-sm-h5 display-md-h5 display-lg-h5 display-xl-h5"><span style="color: #7d7e80;">Produit - Talkwalker Customer Feedback Analytics</span></h1> <h2 class="display-xs-h1 display-sm-h1 display-md-h1 display-lg-h1 display-xl-h1 first-gradient-color">Un flux unifié des retours clients</h2> <p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6">Le leader dans l’analyse des retours clients sur l’ensemble des canaux digitaux pour définir le plan d’action le plus pertinent et améliorer la satisfaction, la rétention et la fidélité client</p></span> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-1-module-3" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="buttons mt-n-2 mb-n-2 ms-n-2 me-n-2 animation lazy fade-in d-flex flex-flow-row-wrap justify-content-flex-start justify-content-sm-flex-start justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <span class="mt-2 mb-2 ms-2 me-2"> <a id="button-demander-une-démo" href="https://www.talkwalker.com/fr/demo-gratuite" class="button d-inline-flex align-items-center justify-content-center third-gradient-hover-bg third-gradient-hover-border-color"> Demander une démo </a> </span> </div></div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell product-dnd_partial-1-column-4-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-1-module-5" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="product-dnd_partial-1-module-5" class="image p-relative"> <div class="image__container"> <picture class="image-container d-flex p-relative o-hidden square square-sm square-md square-lg square-xl no-rounded no-rounded-sm rounded-large-md -lg no-rounded-xl"> <a href="https://drive.google.com/file/d/1c9fdW-3GLVaGRjys6n6BRTEpTN9KqEx5/view?usp=share_link" class="p-absolute t-0 s-0 fw fh"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Visuals/Customer%20Feedback%20Analytics_Hero%20Block.webp" alt="Talkwalker Customer Feedback Analytics data graphs"> </a> </picture> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 product-row-1-background-color dnd-section product-row-1-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168483581567716" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_168483581567716" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/people.svg" alt="" loading="" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_168483581567716_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>55-70%</h2> <p>Augmentation du CSAT score</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/people.svg" alt="" loading="" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_168483581567716_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>70-80%</h2> <p>Augmentation de la rétention client</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/people.svg" alt="" loading="" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_168483581567716_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>30-45%</h2> <p>Augmentation du NPS score.</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1684834067429" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="tabs animation lazy "> <div class="tabs-links mb-2 mb-md-10 mt-md-2"> <div class="tabs-links__inner no-scrollbar p-relative d-flex flex-flow-row o-auto no-scrollbar flex-flow-md-row-wrap justify-content-flex-start mt-n-1 mb-n-1 ms-n-1 me-n-1"> <button type="button" class="tabs-links__link button d-inline-flex flex-flow-column align-items-center justify-content-center active white-color white-hover-color first-gradient-bg first-gradient-hover-bg border-none mt-1 mb-1 ms-1 me-1" id="widget_1684834067429-1-tab"> Le marketing numérique </button> <button type="button" class="tabs-links__link button d-inline-flex flex-flow-column align-items-center justify-content-center first-color white-hover-color no-bg first-accent-hover-bg first-border-color first-accent-hover-border-color mt-1 mb-1 ms-1 me-1" id="widget_1684834067429-2-tab"> La connaissance des consommateurs </button> <button type="button" class="tabs-links__link button d-inline-flex flex-flow-column align-items-center justify-content-center first-color white-hover-color no-bg first-accent-hover-bg first-border-color first-accent-hover-border-color mt-1 mb-1 ms-1 me-1" id="widget_1684834067429-3-tab"> Expérience client </button> <button type="button" class="tabs-links__link button d-inline-flex flex-flow-column align-items-center justify-content-center first-color white-hover-color no-bg first-accent-hover-bg first-border-color first-accent-hover-border-color mt-1 mb-1 ms-1 me-1" id="widget_1684834067429-4-tab"> Agences </button> </div> </div> <div class="tabs-contents pt-10"> <div class="tabs-contents__content p-relative active d-flex flex-flow-column flex-flow-md-row-wrap" id="widget_1684834067429-1-tab-content"> <div class="dnd-row fw"> <div class="row-fluid align-items-center"> <div class="custom-rich-text custom-rich-text--checklist tabs-text span5 columns"> <div class="hs_cos_wrapper_type_rich_text"> <span id="hs_cos_wrapper_widget_1684834067429_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>Boostez le ROIs de vos campagne marketing digitales</h2> <p>Obtenez des insights sur les préférences et les difficultés rencontrées par les clients, afin de mener des campagnes de marketing ciblées qui trouvent un écho auprès du public et augmenter les conversions<br><br>Identifiez les stratégies marketing efficaces en analysant les retours par canaux, optimisant ainsi vos campagnes pour un meilleur ROI et un meilleur engagement de la part de vos audiences</p> <p> </p></span> </div> <a id="button-en-savoir-plus" href="https://www.talkwalker.com/fr/solutions/digital-marketing" class="button d-inline-flex align-items-center justify-content-center"> En savoir plus <svg width="12" height="12" viewbox="0 0 12 12" class="ms-2" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.8.4H5.2v4.8H.4v1.6h4.8v4.8h1.6V6.8h4.8V5.2H6.8V.4z" fill="#fff" /></svg> </a> </div> <div class="tabs-image span6 columns"> <div class="image-container p-relative four-three"> <img class="lazy fw fh rounded-large p-absolute t-0 s-0 object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Visuals/Customer%20Feedback%20Analytics_In%20Block%20Menu_Digital%20Marketing.webp" alt="Talkwalker customer preferences data" loading="lazy" style="max-width: 100%;"> </div> </div> </div> </div> </div> <div class="tabs-contents__content p-relative d-flex flex-flow-column flex-flow-md-row-wrap" id="widget_1684834067429-2-tab-content"> <div class="dnd-row fw"> <div class="row-fluid align-items-center"> <div class="custom-rich-text custom-rich-text--checklist tabs-text span5 columns"> <div class="hs_cos_wrapper_type_rich_text"> <span id="hs_cos_wrapper_widget_1684834067429_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>Soutenez les stratégies Marketing, R&D et Expérience Client</h2> <p>Appréhendez les besoins des consommateurs, détectez les tendances et les préférences en analysant les réactions pour permettre le développement d’un produit data-driven et l’amélioration des services<br><br>Exploitez ces données d’audience pour identifier de nouvelles opportunités de marché et personnaliser les offres afin de répondre aux besoins spécifiques de prospects potentiels</p> <p> </p></span> </div> <a id="button-en-savoir-plus" href="https://www.talkwalker.com/fr/solutions/consumer-insights" class="button d-inline-flex align-items-center justify-content-center"> En savoir plus <svg width="12" height="12" viewbox="0 0 12 12" class="ms-2" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.8.4H5.2v4.8H.4v1.6h4.8v4.8h1.6V6.8h4.8V5.2H6.8V.4z" fill="#fff" /></svg> </a> </div> <div class="tabs-image span6 columns"> <div class="image-container p-relative four-three"> <img class="lazy fw fh rounded-large p-absolute t-0 s-0 object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Visuals/Customer%20Feedback%20Analytics_In%20Block%20Menu_Consumer%20Insights.webp" alt="Talkwalker insights product data" loading="lazy" style="max-width: 100%;"> </div> </div> </div> </div> </div> <div class="tabs-contents__content p-relative d-flex flex-flow-column flex-flow-md-row-wrap" id="widget_1684834067429-3-tab-content"> <div class="dnd-row fw"> <div class="row-fluid align-items-center"> <div class="custom-rich-text custom-rich-text--checklist tabs-text span5 columns"> <div class="hs_cos_wrapper_type_rich_text"> <span id="hs_cos_wrapper_widget_1684834067429_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>Construisez une expérience client engageante</h2> <p>Améliorez la satisfaction et la fidélisation client, en répondant à leurs difficultés et assurez-vous que le parcours client soit fluide et adapté à leurs besoins<br><br>Utilisez les retours clients pour prioriser et rationaliser les procédures support afin de résoudre les problèmes de façon efficace, en améliorant l’expérience client au niveau globale</p> <p> </p></span> </div> <a id="button-en-savoir-plus" href="https://www.talkwalker.com/fr/solutions/customer-experience" class="button d-inline-flex align-items-center justify-content-center"> En savoir plus <svg width="12" height="12" viewbox="0 0 12 12" class="ms-2" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.8.4H5.2v4.8H.4v1.6h4.8v4.8h1.6V6.8h4.8V5.2H6.8V.4z" fill="#fff" /></svg> </a> </div> <div class="tabs-image span6 columns"> <div class="image-container p-relative four-three"> <img class="lazy fw fh rounded-large p-absolute t-0 s-0 object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/CUSTOMER%20FEEDBACK%20ISSUES%202%20(1).webp" alt="CUSTOMER FEEDBACK ISSUES 2 (1)" loading="lazy" style="max-width: 100%;"> </div> </div> </div> </div> </div> <div class="tabs-contents__content p-relative d-flex flex-flow-column flex-flow-md-row-wrap" id="widget_1684834067429-4-tab-content"> <div class="dnd-row fw"> <div class="row-fluid align-items-center"> <div class="custom-rich-text custom-rich-text--checklist tabs-text span5 columns"> <div class="hs_cos_wrapper_type_rich_text"> <span id="hs_cos_wrapper_widget_1684834067429_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>Démarquez-vous auprès de vos clients</h2> <p>Aidez vos clients à identifier et résoudre des problèmes critiques en analysant les retours clients, en mettant à disposition une vision des actions qui améliore la réputation de la marque et la satisfaction client<br><br>Développez des stratégies marketing data-driven pour vos clients sur base de l’étude des données clients pour des campagnes efficaces et des résultats mesurables</p> <p> </p></span> </div> <a id="button-apprendre-encore-plus" href="https://www.talkwalker.com/fr/solutions/agencies" class="button d-inline-flex align-items-center justify-content-center"> Apprendre encore plus <svg width="12" height="12" viewbox="0 0 12 12" class="ms-2" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.8.4H5.2v4.8H.4v1.6h4.8v4.8h1.6V6.8h4.8V5.2H6.8V.4z" fill="#fff" /></svg> </a> </div> <div class="tabs-image span6 columns"> <div class="image-container p-relative four-three"> <img class="lazy fw fh rounded-large p-absolute t-0 s-0 object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Visuals/dl-images/landing-pages/Group%2010.webp" alt="Group 10" loading="lazy" style="max-width: 100%;"> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-9 product-row-3-background-layers dnd-section product-row-3-vertical-alignment product-row-3-background-image"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column product-dnd_partial-7-column-1-vertical-alignment" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-10 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-7-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="product-dnd_partial-7-module-2" class="custom-rich-text animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_product-dnd_partial-7-module-2_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>Découvrez la solution leader d’analyse des retours clients</h2></span> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-11 dnd-section product-row-4-background-color product-row-4-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-12 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168483581567713" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="module_168483581567713" class="custom-rich-text custom-rich-text--checklist animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_module_168483581567713_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2 style="text-align: center;"><span>Capacités avancées</span></h2></span> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-13 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1684915850308" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="widget_1684915850308" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_widget_1684915850308_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>300 sources de feedback</h3> <p>Accédez à la donnée de près de 300 plateformes de feedback clients dont les sites d'avis, de sondage, de tickets support, donnant une vision exhaustive du ressenti client</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_widget_1684915850308_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Résumé instantané</h3> <p>Bénéficiez de notre technologie Blue Silk™ GPT pour la création d’une synthèse rapide sur plusieurs milliers de retours clients, commentaires en ligne, sondages, etc. permettant une compréhension rapide des enjeux consommateurs et des actions à mettre en œuvre</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_widget_1684915850308_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Gagnez du temps avec l'automatisation</h3> <p>Automatisez efficacement les processus, en réduisant le temps consacré aux tâches manuelles et en augmentant la productivité dans l'analyse et le traitement des retours des clients</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-14 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-15 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16849163668083" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_16849163668083" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_16849163668083_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Une vue à guichet unique</h3> <p>Rationalisez les données en consolidant les commentaires sociaux, les évaluations, les enquêtes, les appels et le service clientèle en un seul endroit, ce qui simplifie l'analyse et la prise de décision</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_16849163668083_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Cadres propriétaires</h3> <p>Tirez parti des cadres uniques de Talkwalker, offrant des flux de travail rationalisés qui améliorent la productivité et la collaboration dès le premier jour</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_16849163668083_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Collaboration sans faille</h3> <p>Améliorez le travail avec les équipes en contact avec la clientèle, en assurant une communication fluide et la capacité d'agir sur base des insights recueillis auprès des clients</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-16 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1684916873519" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_1684916873519" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684916873519_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Démocratisation des données</h3> <p>Permettre à tous les membres de l'équipe d'accéder facilement aux insights, en favorisant une culture axée sur les données qui encourage la prise de décision éclairée et la collaboration</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684916873519_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Sentiment basé sur l'aspect</h3> <p>Obtenez des insights plus approfondis grâce à l'analyse du sentiment, en comprenant les facteurs spécifiques qui influencent le sentiment des clients et les domaines à améliorer</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684916873519_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Hiérarchies à plusieurs niveaux</h3> <p>Organisez et analysez les commentaires des clients à l'aide de hiérarchies à plusieurs niveaux, afin d'identifier plus facilement les tendances, les modèles et les sujets de préoccupation</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-17 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1684923891038" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_1684923891038" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923891038_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Détection d'intention</h3> <p>Identifiez les intentions des clients dans leurs commentaires, ce qui permet un engagement proactif et une communication personnalisée pour répondre aux préoccupations ou aux opportunités de vente</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923891038_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Notation personnalisée</h3> <p>Mise en place de systèmes de notation personnalisés pour évaluer et hiérarchiser les retours clients, en se concentrant sur les insights les plus significatifs et en facilitant la prise de décision fondée sur les données</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923891038_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Intégration avec d'autres plateformes</h3> <p>Intégration transparente avec les logiciels d'assistance à la clientèle, les sites d'évaluation et les logiciels d'enquête auprès des clients pour centraliser les données de retours clients et rationaliser l'analyse</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-18 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1684923966697" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_1684923966697" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923966697_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Analyse des billets d'assistance et des e-mails</h3> <p>Analysez les tickets d’assistance et emails afin d’identifier les problèmes courants des clients, ce qui permet d’améliorer de manière ciblée l’assistance à la clientèle et les produits/services</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923966697_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Analyse des communautés</h3> <p>Examinez les réactions des communautés en ligne pour mieux connaître les opinions des clients, ce qui permet de cibler l'engagement et d’élaborer des stratégies</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923966697_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Analyse de la transcription du centre d'appel</h3> <p>Analysez les transcriptions des interactions avec le centre d'appels, identifiez les préoccupations des clients et les possibilités d'améliorer les processus de support</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-19 product-row-5-background-layers product-row-5-vertical-alignment dnd-section product-row-5-background-color"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell cell_1688384154796-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-20 cell_1688384154796-row-0-vertical-alignment cell_1688384154796-row-0-background-image dnd-row cell_1688384154796-row-0-background-layers"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_16883841547963-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-21 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16883841547967" class="hs_cos_wrapper 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data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16883841547969" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span5 widget-span widget-type-cell cell_16883841547965-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="7" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-23 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168838415479612" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="module_168838415479612" class="case-study p-relative animation lazy fade-in mt-0 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/><stop offset=".179" stop-color="#F38794" /><stop offset=".472" stop-color="#F79E7B" /><stop offset=".842" stop-color="#FCC353" /><stop offset="1" stop-color="#FFD540" /></lineargradient></defs> </svg> </div> <div class="case-study__star ms-1 me-1"> <svg class="ms-1 me-1" width="20" height="19" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M9.049.927c.3-.921 1.603-.921 1.902 0l1.519 4.674a1 1 0 00.95.69h4.915c.969 0 1.371 1.24.588 1.81l-3.976 2.888a1 1 0 00-.363 1.118l1.518 4.674c.3.922-.755 1.688-1.539 1.118l-3.975-2.888a1 1 0 00-1.176 0l-3.976 2.888c-.783.57-1.838-.197-1.538-1.118l1.518-4.674a1 1 0 00-.363-1.118L1.077 8.101c-.783-.57-.38-1.81.588-1.81h4.914a1 1 0 00.951-.69L9.05.927z" fill="url(#prefix__paint0_linear_750_1310)" /><defs><lineargradient id="prefix__paint0_linear_750_1310" x1="3.67" y1="18.248" x2="16.272" y2=".822" gradientunits="userSpaceOnUse"><stop stop-color="#F27E9D" /><stop offset=".179" stop-color="#F38794" /><stop offset=".472" stop-color="#F79E7B" /><stop offset=".842" stop-color="#FCC353" /><stop offset="1" stop-color="#FFD540" /></lineargradient></defs> </svg> </div> </div> <span id="hs_cos_wrapper_module_168838415479612_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2 style="color: #ffffff;">Talkwalker nous a permis d'accéder à une conversation beaucoup plus large autour de notre marque</h2></span> <div class="case-study__author"> <div class="case-study__author-name white-color display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6 mb-0"><b>Jordan Schultz</b><br><span class="display-xs-body display-sm-body display-md-body display-lg-body display-xl-body">Responsable des médias sociaux</span></div> </div> </div> </div> </div></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-24 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168838415479613" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="buttons mt-n-2 mb-n-2 ms-n-2 me-n-2 animation lazy fade-in d-flex flex-flow-row-wrap justify-content-flex-start justify-content-sm-flex-start justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <span class="mt-2 mb-2 ms-2 me-2"> <a id="button-lire-l'étude-de-cas" href="https://www.talkwalker.com/case-studies/hellofresh-social-listening-ingredient" class="button d-inline-flex align-items-center justify-content-center third-gradient-hover-bg third-gradient-hover-border-color"> Lire l'étude de cas </a> </span> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-25 product-row-6-background-image dnd-section product-row-6-vertical-alignment product-row-6-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell product-dnd_partial-14-column-1-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-26 product-dnd_partial-14-column-1-row-0-vertical-alignment dnd-row"> <div class="row-fluid "> <div class="span5 widget-span widget-type-cell product-dnd_partial-14-column-2-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-27 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-14-module-3" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="product-dnd_partial-14-module-3" class="custom-rich-text custom-rich-text--checklist animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_product-dnd_partial-14-module-3_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2 style="color: #ffffff;">Réserver une<span style="color: #eb5888;"> démonstration gratuite</span></h2> <ul class="display-xs-h4 display-sm-h4 display-md-h4 display-lg-h4 display-xl-h4" style="color: #ffffff;"> <li>Découvrez la puissance de Talkwalker grâce à une 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