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How to Request Scripps Medical Records - Scripps Health
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location</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/locations/hospitals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/hospitals">Hospitals</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-clinic" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-clinic">Scripps Clinic</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-coastal-medical-center" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-coastal-medical-center">Scripps Coastal Medical Center</a></div> </li><li 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class="navigation-item-title">Featured Location <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/264/navigation_item-8bf20c8405cc324979bc9367ca7b7462.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Scripps Coastal Medical Center San Marcos offers primary care for the entire family, plus radiology and lab services. <a href="/locations/scripps-coastal-medical-center/scripps-coastal-medical-center-san-marcos" data-document-title="false" draggable="false">Get directions</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors" data-nav-depth="0"> <div class="navigation-item-title"><a href="/patients-and-visitors">Patients & Visitors</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div 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data-behaviour="navigation-item" data-url="/patients-and-visitors/visiting-hours-and-guidelines" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/visiting-hours-and-guidelines">Visiting Hours</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-interpreters" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-interpreters">Language Services</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Resources <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/266/navigation_item-628d25df10a22fe13326d08e92b419e1.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Opt in for text messages from Scripps to stay on top of your health. Learn how to opt in <a href="/news_items/7769-scripps-launches-new-interactive-text-messaging" data-document-title="false" draggable="false">here</a>.</p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness" data-nav-depth="0"> <div class="navigation-item-title"><a href="/health-and-wellness">Wellness</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p><strong>Wellness</strong></p><p>Stop by San Diego Health for tips and news from Scripps experts. Watch a video, listen to a podcast or read an article designed to help you improve your life. </p><p><a href="/health-and-wellness" data-document-title="false" draggable="false" class="mini-button">Browse content</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/events" data-nav-depth="2"> <div class="navigation-item-title"><a href="/events">Classes & Events</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/news_items" data-nav-depth="2"> <div class="navigation-item-title"><a href="/news_items">Articles</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/videos" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/videos">Videos & Podcasts</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/healthy-recipes" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/healthy-recipes">Healthy Recipes</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/email-sign-up" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/email-sign-up">Email Newsletter</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Content <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/268/navigation_item-49ea8a49cd2950ed7a0c3019f759599a.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>San Diego Health Magazine features health tips, stories about innovative care and celebrates the healthy spirit of San Diego. <a href="/san-diego-health-magazine" data-document-title="false" draggable="false">Read this issue</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/about-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/about-us">About</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p><strong>About Scripps Health</strong></p><p>Scripps Health is a not-for-profit, integrated health system in San Diego, California. We’re here for you. We’re here for good.</p><p><a href="/about-us/who-we-are/mission-values" data-document-title="false" draggable="false" class="mini-button">Read our mission</a></p></div> <li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="https://careers.scripps.org/" data-nav-depth="2"> <div class="navigation-item-title"><a href="https://careers.scripps.org/"> Careers at Scripps</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/volunteer" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/volunteer"> Volunteer Opportunities</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/for-health-care-professionals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/for-health-care-professionals"> Professional Education</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/executive-team" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/executive-team">Executive Team</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/research" data-nav-depth="2"> <div class="navigation-item-title"><a href="/research">Research</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/scripps-in-the-community" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/scripps-in-the-community">Scripps in the Community</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title"> Scripps Health Foundation <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/285/navigation_item-4eed6ca7400f2c054213759d3da57074.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Help us transform patient care, enable key discoveries and perform lifesaving surgeries. <a href="https://giving.scripps.org/" data-document-title="false" draggable="false" target="_blank">Donate today</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/contact-us">Contact</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p><strong>Contact Us</strong></p><p>Call <a href="tel:+18007274777" data-document-title="false" draggable="false">1-800-SCRIPPS</a> Monday - Friday, 7 am - 7 pm, to talk with our referral experts or learn about services and classes.</p><p><a href="/contact-us" data-document-title="false" draggable="false" class="mini-button">Send a message</a></p></div> <li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing"> Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/news-center/for-media" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/news-center/for-media">Media Inquiries</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Law Enforcement</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Full Directory</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/vendor-information" data-nav-depth="2"> <div class="navigation-item-title"><a href="/vendor-information">Vendor Info</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/296/navigation_item-de1808653d7b4dc075664f97810ea708.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Message your doctor, book appointments, pay bills, view test results and request prescription refills. <a href="https://myscripps.org/mychart/" data-document-title="false" draggable="false" target="_blank">Visit now</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class="primary-button navigation-item" data-behaviour="navigation-item" data-url="/make-an-appointment" data-nav-depth="0"> <div class="navigation-item-title"><a href="/make-an-appointment">Make an Appointment</a></div> </li> </ul></nav> <form class="sitewide-search header-search-expandable" id="sitewide_search_1732327226-7185104_1" data-behaviour="header-search" data-header-search-expandable="true" action="/sitewide_searches" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" /><input name="query" id="sitewide_search_1732327226-7185104_1-query" class="search-box" placeholder="Search scripps.org" autocomplete="off" type="text" /><span class="sitewide-search-with-icon"><input type="submit" name="commit" value="Search" class="search-submit" data-disable-with="Search" /></span></form> </div> </div> </div> <div id="mobile-header_1732327226-765052_1" class="mobile-header"><div class="logo"><a class="header-logo" aria-label="Scripps Health" href="https://www.scripps.org/"></a></div><div class="header-button"><a aria-label="MAKE APPOINTMENT" href="/make-an-appointment">MAKE APPOINTMENT</a></div><div class="mobile-sitewide-search"></div><ul class="header-actions"><li class="header-action "><div class="header-action__trigger" tabindex="0" id="header-action_1732327226-7654703_1_trigger"><span class="icon icon-hamburger"></span><span class="text"></span></div><div id="header-action_1732327226-7654703_1_content" class="header-action__content"> <form class="sitewide-search header-search-box" id="sitewide_search_1732327226-7656105_2" action="/sitewide_searches" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" /><input name="query" id="sitewide_search_1732327226-7656105_2-query" class="search-box" placeholder="Search scripps.org" autocomplete="off" type="text" /><span class="sitewide-search-with-icon"><input type="submit" name="commit" value="Search" class="search-submit" data-disable-with="Search" /></span></form> <nav id="main_mobile" aria-label="Main Mobile Navigation" class="main-navigation navigation-group"><ul class="navigation-group-list"> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/physicians/find" data-nav-depth="0"> <div class="navigation-item-title"><a href="/physicians/find">Doctors & Services</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Search over 2,500 Scripps physicians across dozens of specialties. See doctors' availability and book appointments online. </p><p><a href="/physicians/find" data-document-title="false" draggable="false" class="mini-button">Find a doctor</a></p></div> <li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/physicians?availability=true&new_patient=true&page=1&sort=best_match" data-nav-depth="2"> <div class="navigation-item-title"><a href="/physicians?availability=true&new_patient=true&page=1&sort=best_match">Doctors with Online Scheduling</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/physicians/how-to-choose-a-doctor" data-nav-depth="2"> <div class="navigation-item-title"><a href="/physicians/how-to-choose-a-doctor">How to Choose a Doctor</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/medical-groups" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups">Medical Groups</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/virtual-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/virtual-care">Virtual Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/who-we-are/quality" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/who-we-are/quality">Scripps Quality</a></div> </li></ul></div> </li><li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Services<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/services/primary-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/primary-care">Primary Care</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/services/cancer-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/cancer-care">Cancer Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/heart-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/heart-care">Heart Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/orthopedics" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/orthopedics">Orthopedics</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/scripps-healthexpress-walk-in-clinic" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/scripps-healthexpress-walk-in-clinic">HealthExpress Walk-In Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services">All Medical Services</a></div> </li></ul></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/locations/find" data-nav-depth="0"> <div class="navigation-item-title"><a href="/locations/find">Locations</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Browse more than 70 Scripps Health locations, including hospitals, doctors’ offices, walk-in clinics and specialty centers. </p><p><a href="/locations/find" data-document-title="false" draggable="false" class="mini-button">Find a location</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/locations/hospitals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/hospitals">Hospitals</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-clinic" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-clinic">Scripps Clinic</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-coastal-medical-center" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-coastal-medical-center">Scripps Coastal Medical Center</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/er" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/er">Emergency Rooms</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/locations/specialty-centers" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/specialty-centers">Specialty Centers</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/urgent-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/urgent-care">Urgent Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/scripps-healthexpress" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/scripps-healthexpress">Walk-In Clinics</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Location <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/271/navigation_item-8bf20c8405cc324979bc9367ca7b7462.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Scripps Coastal Medical Center San Marcos offers primary care for the entire family, plus radiology and lab services. <a href="/locations/scripps-coastal-medical-center/scripps-coastal-medical-center-san-marcos" data-document-title="false" draggable="false">Get directions</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors" data-nav-depth="0"> <div class="navigation-item-title"><a href="/patients-and-visitors">Patients & Visitors</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Whether you’re visiting a loved one in the hospital or getting medical care yourself, we’re here to help with parking, visiting hours, services for special needs, hotel discounts and more. </p><p><a href="/patients-and-visitors" data-document-title="false" draggable="false" class="mini-button">View resources</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing">Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/help-paying-your-bill" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/help-paying-your-bill">Help Paying Your Bill</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="https://myscripps.org/mychart/" data-nav-depth="2"> <div class="navigation-item-title"><a href="https://myscripps.org/mychart/">MyScripps Patient Portal</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/health-insurance-options" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/health-insurance-options">Health Insurance and Medicare</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/visiting-hours-and-guidelines" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/visiting-hours-and-guidelines">Visiting Hours</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-interpreters" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-interpreters">Language Services</a></div> </li></ul></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness" data-nav-depth="0"> <div class="navigation-item-title"><a href="/health-and-wellness">Wellness</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Stop by San Diego Health for tips and news from Scripps experts. Watch a video, listen to a podcast or read an article designed to help you improve your life. </p><p><a href="/health-and-wellness" data-document-title="false" draggable="false" class="mini-button">Browse content</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/events" data-nav-depth="2"> <div class="navigation-item-title"><a href="/events">Classes & Events</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/news_items" data-nav-depth="2"> <div class="navigation-item-title"><a href="/news_items">Articles</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/videos" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/videos">Videos & Podcasts</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/healthy-recipes" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/healthy-recipes">Healthy Recipes</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/email-sign-up" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/email-sign-up">Email Newsletter</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Content <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/275/navigation_item-49ea8a49cd2950ed7a0c3019f759599a.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>San Diego Health Magazine features health tips, stories about innovative care and celebrates the healthy spirit of San Diego. <a href="/san-diego-health-magazine" data-document-title="false" draggable="false">Read this issue</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/about-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/about-us">About</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Scripps Health is a not-for-profit, integrated health system in San Diego, California. We’re here for you. We’re here for good.</p><p><a href="/about-us/who-we-are/mission-values" data-document-title="false" draggable="false" class="mini-button">Read our mission</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="https://careers.scripps.org/" data-nav-depth="2"> <div class="navigation-item-title"><a href="https://careers.scripps.org/">Careers at Scripps</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/volunteer" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/volunteer">Volunteer Opportunities</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/for-health-care-professionals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/for-health-care-professionals">Professional Education</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/executive-team" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/executive-team">Executive Team</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/research" data-nav-depth="2"> <div class="navigation-item-title"><a href="/research">Research</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/scripps-in-the-community" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/scripps-in-the-community">Scripps in the Community</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Scripps Health Foundation <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/279/navigation_item-4eed6ca7400f2c054213759d3da57074.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Help us transform patient care, enable key discoveries and perform lifesaving surgeries. <a href="https://giving.scripps.org/" data-document-title="false" draggable="false" target="_blank">Donate today</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/contact-us">Contact</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Call <a href="tel:+18007274777" data-document-title="false" draggable="false">1-800-SCRIPPS</a> Monday - Friday, 7 am - 7 pm, to talk with our referral experts or learn about services and classes.</p><p><a href="/contact-us" data-document-title="false" draggable="false" class="mini-button">Send a message</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing"> Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/news-center/for-media" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/news-center/for-media"> Media Inquiries</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Law Enforcement</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Full Directory</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/vendor-information" data-nav-depth="2"> <div class="navigation-item-title"><a href="/vendor-information">Vendor Info</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title"> Featured <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/277/navigation_item-c6cd6408828e3e7b89e9d50fb9034c5d.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Message your doctor, book appointments, pay bills, view test results and request prescription refills. <a href="https://myscripps.org/mychart/" data-document-title="false" draggable="false" target="_blank">Visit now</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class="link navigation-item" data-behaviour="navigation-item" data-url="https://careers.scripps.org/" data-nav-depth="0"> <div class="navigation-item-title"><a href="https://careers.scripps.org/">Careers</a></div> </li> <li data-mobile="show" class="primary-button navigation-item" data-behaviour="navigation-item" data-url="https://giving.scripps.org/" data-nav-depth="0"> <div class="navigation-item-title"><a href="https://giving.scripps.org/">Give to Scripps</a></div> </li> </ul></nav> </div></li></ul></div> </div> </header> </div> <article class="node" id="show" role="main"> <header class="content-header"> <nav class="breadcrumbs" aria-label="Breadcrumbs"> <ul> <li><a data-behaviour="breadcrumb" href="/">Home</a></li> <li><a data-behaviour="breadcrumb" href="/patients-and-visitors">Patients and Visitors</a></li> <li><a data-behaviour="breadcrumb" href="/patients-and-visitors/medical-records">Medical Records</a></li> </ul> </nav> <div class="content-title content-title--default"><h1>Medical Records</h1></div> <nav id="future_bar" class="children future-bar"> <div class="future-bar-mobile"> <div class="future-bar-menu future-bar-button"> More <div class="future-bar-icon"></div> </div> </div> <ul> <li><a href="/patients-and-visitors/medical-records/understanding-your-ehr">Understanding Your Medical Records</a></li> <li><a href="/patients-and-visitors/medical-records/health-information-exchange-hie">Health Information Exchange (HIE)</a></li> </ul> </nav> </header> <div class="container"> <div class="content"> <div class="broadcast-in-page-messages"> </div> <div class="" data-component-section="main" data-component-section-title="Main"><section class="component component--section-with-image full-width alpha omega" id="component_d676fa02d7" data-columns="12" data-component-behavior-id="8e90b8f27dc6a2f878f7" data-uuid="Page-4661-d676fa02d7"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">How to request Scripps medical records</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">How to request Scripps medical records</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Scripps Health takes great care to ensure your health information is kept private and secure. With your authorization, there are several convenient ways to request that your medical record be sent directly to you or your physician.</p></div> </div> </div> </section><section class="component component--paragraph title-style-underline alpha omega" id="component_cc3f82595c" data-columns="12" data-component-behavior-id="556aa8a875ba4b1334d3" data-uuid="Page-4661-cc3f82595c"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--section ">For new patients</h2> </header></div> <div class="component-text wysiwyg-content " data-context-name="text"><p>To transfer your outside medical records to Scripps as a new patient, please review the options below. It’s important to complete this process before your first appointment.</p></div> </div> </div></section><section class="component component--expandable-section narrow-width show-global-controls show-read_less-link alpha omega" id="component_a14e8d38ec" data-columns="12" data-component-behavior-id="fa9268f7ece1a37dd860" data-uuid="Page-4661-a14e8d38ec"><nav class='global-controls' aria-label="<p>Link your MyChart accounts</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Link your MyChart accounts</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>If you’ve been seen at another health care organization, you might be able to view information from that medical record right in MyScripps. </p><p><br></p><p>After accessing MyScripps, look for “Link My Account” and follow the steps.</p><p><br></p><p>Once the accounts are linked, your Scripps provider will be able to see information from the other health care organization, including test results, medications, health issues, allergies and notes from your care team.</p><p><br></p><p>Review this <a href="https://patientexperiencevideoplayer.epic.com/?resourceId=3cf6d575-8c7e-429c-bd06-eed61ae9306f&resourceName=MYCP004_D_EN&lang=en&trackEn=MYCP004_D_EN_EN&trackEs=MYCP004_D_EN_ES&w=1475.9992888888887&h=830.2496&autoplay=1&cc_load_policy=1" data-document-title="false" draggable="false" target="_blank">video tutorial on how to link MyChart accounts</a>.</p><p><br></p><p><a href="https://myscripps.org/MyChart/Authentication/Login?mode=stdfile&option=faq" data-document-title="false" draggable="false" target="_blank">See more FAQs on how to use MyScripps.</a></p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_a20c0d0c72" data-columns="12" data-component-behavior-id="aac6d1193aa256c8a2a3" data-uuid="Page-4661-a20c0d0c72"><nav class='global-controls' aria-label="<p>Upload records into MyScripps</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Upload records into MyScripps</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>If you have already requested and received access to MyScripps, and you have a digital copy of your other medical records, you can upload your records yourself into MyScripps.</p><p><br></p><ul> <li>Login to <a href="https://myscripps.org/MyChart/Authentication/Login?" data-document-title="false" draggable="false" target="_blank">MyScripps</a> </li> <li>Click the “Menu”</li> <li>Scroll down to “Sharing” and click “Lucy”</li> <li>Click “Link me up with Lucy and MyChartCentral”</li> <li>To add a medical document from your computer, click “Add a Document”</li> <li>Click “Choose Files” and select the document and click “Open”</li> <li>Click “Next”</li> <li>Click “Save” and then “Next”</li> <li>Click “Save These Documents” </li> </ul><p><br></p><p>Once the documents are saved in Lucy, you can then share the documents with your provider.</p><p><br></p><p>Additionally, our informational webpage will help you <a href="/patients-and-visitors/medical-records/understanding-your-ehr" data-document-title="false" draggable="false">understand your medical records</a> and explain what to do if you have a question. </p><p><br></p><p>If your other health care organization is not available to link in MyChart or you don’t want to link your accounts, you can <a href="#component_8cabaa9c01" data-document-title="false" draggable="false">mail your records to Scripps</a>.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_8cabaa9c01" data-columns="12" data-component-behavior-id="17c70e42ab1a82ce27d8" data-uuid="Page-4661-8cabaa9c01"><nav class='global-controls' aria-label="<p>Submit outside records and images to Scripps Health</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Submit outside records and images to Scripps Health</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p><strong>Medical records from external organizations</strong> not affiliated with Scripps Health may be submitted. Patients are required to fill out a signed authorization form from the external provider and have your external provider submit it through the following to Scripps via mail, email or fax:</p><p><br></p><p><strong>Mail:</strong></p><p>10790 Rancho Bernardo Rd</p><p>Mail Code: 4S-220</p><p>San Diego, CA 92127</p><p><br></p><p><strong>Email:</strong> </p><p><a href="mailto:smfemailmr@scrippshealth.org" data-document-title="false" draggable="false">smfemailmr@scrippshealth.org</a></p><p><br></p><p><strong>Fax: </strong></p><p>858-927-5081</p><p><br></p><p><strong>Images from external organizations</strong> not affiliated with Scripps Health may be submitted via mail or in-person to the Scripps Green Radiology department. Please note that any images submitted to Scripps will not be returned unless specific arrangements are made. </p><p><br></p><p>Scripps Green Hospital - Radiology</p><p>10666 N Torrey Pines Rd</p><p>Maildrop: 100C</p><p>La Jolla, CA 92037</p><p><br></p><p>Please allow 24-48 hours from the time records are received for them to be accessible to your provider within your Scripps record. To check the status of external records or imaging received by Scripps, please contact the departments below. For general questions, call the Health Information Department.</p><p><br></p><p>Health Information Department: <span class="phone-number" title="858-927-7108"><a class="telephone-link" href="tel:+18589277108">858-927-7108</a></span></p><p>Green Hospital Radiology: <span class="phone-number" title="858-554-2615"><a class="telephone-link" href="tel:+18585542615">858-554-2615</a></span></p><p><br></p><p><strong>Images from external organizations</strong> not affiliated with Scripps Health may also be electronically uploaded through <a href="https://hub.nucleus.io/uploader/guest/zFpPkbzfrLuMt9yZS" data-document-title="false" draggable="false" target="_blank">Nucleus.io, a web-based, secure cloud platform</a>. For assistance, please refer to the <a title="patient instructions handout" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/nucleus-io-guest-uploader-orgnaization-or-new-patient-handout.pdf">patient instructions handout</a> <span class="file-info pdf-label">(PDF, 750 KB)</span>.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--paragraph title-style-underline alpha omega" id="component_661bbcc809" data-columns="12" data-component-behavior-id="f463c4cb793c69b006dc" data-uuid="Page-4661-661bbcc809"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-text wysiwyg-content " data-context-name="text"><p> </p></div> </div> </div></section><section class="component component--paragraph title-style-underline alpha omega" id="component_b578958abb" data-columns="12" data-component-behavior-id="12971f36859f3340c4de" data-uuid="Page-4661-b578958abb"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--section ">For Scripps patients</h2> </header></div> <div class="component-text wysiwyg-content " data-context-name="text"><p>To request your Scripps medical record to be sent directly to you, your non-Scripps physician or other authorized person, please review the options below.</p></div> </div> </div></section><section class="component component--expandable-section narrow-width show-read_less-link show-global-controls alpha omega" id="component_30a08b50ef" data-columns="12" data-component-behavior-id="815d4e10a6110df6ef23" data-uuid="Page-4661-30a08b50ef"><nav class='global-controls' aria-label="<p>View, download or request records and images through MyScripps</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">View, download or request records and images through MyScripps</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p><strong>View and download:</strong></p><p>If you’re a Scripps patient and use the MyScripps portal, you can view or download visit records for personal use or send visit summaries to a provider. Log in to <a href="https://myscripps.org/MyChart/Authentication/Login?" data-document-title="false" draggable="false" target="_blank">MyScripps</a> and look for the “Document Center” section under the menu. </p><p><br></p><p>Images can be viewed by selecting “Test Results” under the menu. Scripps Health currently provides access to X-ray images for patient viewing purposes only. </p><p><br></p><p><strong>Request records:</strong></p><p>If you’re a Scripps patient and use the MyScripps portal, you can request copies of your records and imaging through MyScripps. Log in to <a href="https://myscripps.org/MyChart/Authentication/Login?" data-document-title="false" draggable="false" target="_blank">MyScripps</a> and look for the “Request Medical Record” section under the menu and complete the steps within the “Sharing Hub.” </p><p><br></p><p>Records requested will be delivered to your MyScripps account and may incur a <a href="#component_3ccf14c6e7" data-document-title="false" draggable="false">processing fee</a>. Imaging is shared through Nucleus.io, a web-based, secure cloud platform. Imaging requests will not be processed without a valid mailing or email address on the MyScripps request form.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link hide-global-controls alpha omega" id="component_2e7859bb02" data-columns="12" data-component-behavior-id="0e2432cbb7e5e859ff6b" data-uuid="Page-4661-2e7859bb02"><nav class='global-controls' aria-label="<p>Request records and images through the Scripps Release of Information Department or in-person</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Request records and images through the Scripps Release of Information Department or in-person</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>If you don’t have a MyScripps account, you can submit a paper request for your medical records or radiology images by following the steps below. Please review both pages of the form thoroughly prior to signing, and be aware that whoever you give your health information to must be responsible for securing it. Please note that Scripps Health maintains records for 10 years and 25 years for moms and babies. </p><p><br></p><p>You may ask that the authorization form be mailed to you by contacting the Release of Information Department at <span class="phone-number" title="760-633-7746"><a class="telephone-link" href="tel:+17606337746">760-633-7746</a></span>.</p><p><br></p><p>1. Download, complete and sign the form below. Be sure to complete all items containing an asterisk (*). All items need to be completed prior to fulfilling the request. </p><p><br></p><ul> <li> <a title="Request/Authorization for Health Information" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/request-for-medical-records-scripps-health.pdf">Request/Authorization for Health Information</a> <span class="file-info pdf-label">(PDF, 110 KB)</span> </li> <li> <a title="Solicitud/Autorización para obtener información de salud" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/medical-records-release-authorization-spanish.pdf">Solicitud/Autorización para obtener información de salud</a> <span class="file-info pdf-label">(PDF, 120 KB)</span> </li> </ul><p><br></p><p>2. Once you have completed the form, please mail, fax or email to:</p><p><br></p><p><strong>Mail:</strong></p><p>Scripps Health</p><p>Release of Information Center</p><p>PO Box 235498</p><p>Encinitas, CA 92023</p><p><br></p><p><strong>Fax:</strong></p><p>760-633-7747</p><p><br></p><p><strong>Email:</strong></p><p><a href="mailto:recordsrequest@scrippshealth.org" data-document-title="false" draggable="false">recordsrequest@scrippshealth.org</a></p><p><br></p><p>Emails requesting medical records must include a completed Request/ Authorization for Health Information form as a PDF attachment (download the form above).</p><p><br></p><p>Completed patient requests for Health Information may be dropped off at any Scripps Radiology department location, Monday-Friday, 8 am - 3:30 pm. Requested information will be sent to the recipient named on the completed authorization form. Same-day pick up is not available. </p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link hide-global-controls alpha omega" id="component_3ccf14c6e7" data-columns="12" data-component-behavior-id="6782b894dbb91dfc2426" data-uuid="Page-4661-3ccf14c6e7"><nav class='global-controls' aria-label="<p>Patient cost and submitting payment for records</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Patient cost and submitting payment for records</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>There is no cost for medical records if they are sent to another health provider for continuing care. </p><p><br></p><p>If medical records are requested and released directly to the patient, or an authorized representative, for personal, legal or insurance purposes, Scripps Health charges the following fees:</p><p><br></p><ul> <li>$5 for each patient request</li> <li>$0.02 per page charge for electronic records over 250 pages</li> <li>$0.10 per page for non-electronic records over 50 pages</li> <li>$6.50 for radiology images CD copy or Nucleus.io Imaging Cloud upload</li> </ul><p><br></p><p>To pay by credit card over the phone, please contact the Release of Information department at <span class="phone-number" title="760-633-7746"><a class="telephone-link" href="tel:+17606337746">760-633-7746</a></span>, Monday through Friday 8 am - 4:30 pm. </p><p><br></p><p>To pay by credit card online, access the QR Code and/or website information found on your invoice. When submitting your payment online, please be sure you have the invoice available and refer to the <a title="Electronic Payment for Records-External" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/electronic-payments-for-records-external.pdf">Electronic Payment for Records-External</a> <span class="file-info pdf-label">(PDF, 330 KB)</span> guide for assistance. </p><p><br></p><p>Payments by check or money order must be made out to <strong>Scripps Health Release of Information Department </strong>and mailed to: </p><p><br></p><p>Scripps Health</p><p>Release of Information Center</p><p>PO Box 235498</p><p>Encinitas, CA 92023</p><p><br></p><p>Please allow us time to process your request. The legal maximum time to fulfill a request in California is 15 days, although we strive to process requests sooner. We will contact you if your request will be delayed or if we cannot fulfill your request.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--paragraph title-style-underline alpha omega" id="component_dd5b802ec2" data-columns="12" data-component-behavior-id="e981cdc71260d26f9054" data-uuid="Page-4661-dd5b802ec2"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-text wysiwyg-content " data-context-name="text"><p> </p></div> </div> </div></section><section class="component component--paragraph title-style-underline alpha omega" id="component_bef6c13b39" data-columns="12" data-component-behavior-id="99f56a498c4ce77c3dc3" data-uuid="Page-4661-bef6c13b39"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--section ">Important information about requesting medical records</h2> </header></div> <div class="component-text wysiwyg-content " data-context-name="text"><p>Authorizations signed by a patient representative must be verified by including a copy of one of the following documents: </p><p><br></p><ul> <li>Legal guardianship papers including, but not limited to, court order(s) or conservatorships.</li> <li>Designation of Personal Representative form completed and signed by the patient.</li> </ul><p><br></p><ul> <li class="ql-indent-1"> <a title="Designation of Personal Representative" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/designation-of-personal-representative.pdf">Designation of Personal Representative</a> <span class="file-info pdf-label">(PDF, 55 KB)</span> </li> <li class="ql-indent-1"> <a title="Designation of Personal Representative — Interactive Form" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/designation-of-personal-representative-interactive.pdf">Designation of Personal Representative — Interactive Form</a> <span class="file-info pdf-label">(PDF, 63 KB)</span> </li> <li class="ql-indent-1"> <a title="Designación del Representante Personal" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/designation-of-personal-representative-spanish.pdf">Designación del Representante Personal</a> <span class="file-info pdf-label">(PDF, 57 KB)</span> </li> <li class="ql-indent-1"> <a title="Designación del Representante Personal — Formulario Interactivo" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/designation-of-personal-representative-spanish-interactive.pdf">Designación del Representante Personal — Formulario Interactivo</a> <span class="file-info pdf-label">(PDF, 190 KB)</span> </li> </ul><p><br></p><ul> <li> <a href="/patients-and-visitors/making-care-decisions/advance-directives" data-document-title="false" draggable="false">Advanced Directive for Health Care</a> specifying agents’ authority to request medical records. Fill out the form (<a title="English" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/advance-health-care-directive.pdf">English</a> <span class="file-info pdf-label">(PDF, 160 KB)</span>/<a title="Spanish" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/advance-health-care-directive-spanish-scripps.pdf">Spanish</a> <span class="file-info pdf-label">(PDF, 180 KB)</span>) and give copies to your designated representative, physician and health care institution.</li> <li>Requests for medical records of deceased patients require a copy of documentation verifying personal representative status. Requests for medical records will require a copy of the death certificate. The person identified as the informant on the death certificate (designated as line item 26) has the authority to sign the authorization for releasing records on behalf of the deceased patient in cases where legal documentation is not available before the time of death. </li> </ul></div> </div> </div></section><section class="component component--paragraph title-style-underline alpha omega" id="component_dfc371ba61" data-columns="12" data-component-behavior-id="9228aa56a04a2e9eb5d1" data-uuid="Page-4661-dfc371ba61"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--section ">Serving subpoenas to Scripps Health</h2> </header></div> <div class="component-text wysiwyg-content " data-context-name="text"><p><strong>All subpoenas for medical records must be hand-served in person with a $15 payment</strong> at the Scripps Health Release of Information Department: </p><p><br></p><p>Release of Information Department (back of building) </p><p><strong>*Note: this location does not provide patient care or patient services and is not open to the public.</strong></p><p>10790 Rancho Bernardo Rd* </p><p>San Diego, CA 92127 </p><p>Mon - Fri 8 am - 2:30 pm</p><p>Phone: <span class="phone-number" title="760-633-7746"><a class="telephone-link" href="tel:+17606337746">760-633-7746</a></span></p><p><br></p><p>There is a $15 processing fee for health record requests from legal offices, copy services, and insurance companies (additional fees may apply). Payments by check or money order must be made out to <strong>Scripps Health Release of Information</strong>.</p><p><br></p><p>To pay by credit card over the phone, please contact the Release of Information Department at <span class="phone-number" title="760-633-7746"><a class="telephone-link" href="tel:+17606337746">760-633-7746</a></span>, Monday through Friday 8 am - 4:30 pm. </p><p><br></p><p>To pay by credit card online, access the QR Code and/or website information found on your invoice. When submitting your payment online, please be sure you have the invoice available and refer to the <a title="Electronic Payment for Records-External" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/electronic-payments-for-records-external.pdf">Electronic Payment for Records-External</a> <span class="file-info pdf-label">(PDF, 330 KB)</span> guide for assistance. </p><p><br></p><p><strong>Hospital records:</strong></p><p>Subpoenas must be served separately for medical records and images and must be made out to the individual hospital, including name and hospital address. </p><p><br></p><p><strong>Clinic records:</strong></p><p>Subpoenas must be served separately for medical records and images and must be made out to Scripps Clinic 10666 N Torrey Pines Rd La Jolla, CA 92037 to encompass all Scripps Clinic and Scripps Coastal Medical Center locations at Scripps Health. </p><p><br></p><p>Please allow us time to process your request. The legal maximum time to fulfill a request in California is 15 days, although we strive to process requests sooner. We will contact you if your request will be delayed or if we cannot fulfill your request.</p><p><br></p><p><strong>For Billing records</strong>: please contact <span class="phone-number" title="858-927-5870"><a class="telephone-link" href="tel:+18589275870">858-927-5870</a></span> or <span class="phone-number" title="877-727-4777"><a class="telephone-link" href="tel:+18777274777">877-727-4777</a></span> </p><p><br></p><p><strong>For Human Resources records:</strong> please contact <span class="phone-number" title="858-678-6947"><a class="telephone-link" href="tel:+18586786947">858-678-6947</a></span></p><p><br></p><p><strong>For Pathology slides: </strong>please contact the Scripps Hospital Pathology Department where services were rendered</p><p><br></p><p><strong>For Law Enforcement inquiries: </strong>email <a href="mailto:lawenforcementrelations@scrippshealth.org" data-document-title="false" draggable="false">lawenforcementrelations@scrippshealth.org</a></p><p><br></p><p><strong>For subpoena, warrant or court orders for laboratory specimens (i.e. blood) requests must be submitted to the site team below for approval and next steps:</strong></p><p><br></p><ul> <li>Scripps Memorial Hospital Encinitas: <a href="mailto:%20ENCLabReq4LawEnf@scrippshealth.org" data-document-title="false" draggable="false">ENCLabReq4LawEnf@scrippshealth.org</a> </li> <li>Scripps Green Hospital: <a href="mailto:%20GRLabReq4LawEnf@scrippshealth.org" data-document-title="false" draggable="false">GRLabReq4LawEnf@scrippshealth.org</a> </li> <li>Scripps Memorial Hospital La Jolla: <a href="mailto:%20LJLabReq4LawEnf@scrippshealth.org" data-document-title="false" draggable="false">LJLabReq4LawEnf@scrippshealth.org</a> </li> <li>Scripps Mercy Hospital Chula Vista and Scripps Mercy Hospital San Diego : <a href="mailto:%20MERLabReq4LawEnf@scrippshealth.org" data-document-title="false" draggable="false">MERLabReq4LawEnf@scrippshealth.org</a> </li> <li>Scripps Medical Laboratory (Sorrento Mesa Core Lab, Rancho Bernardo and Jefferson): <a href="mailto:%20SMFLabReq4LawEnf@scrippshealth.org" data-document-title="false" draggable="false">SMFLabReq4LawEnf@scrippshealth.org</a> </li> </ul></div> </div> </div></section></div> <div data-behaviour="ajax-content" data-ajax-content-url="https://www.scripps.org/related_content/Page/4661/affiliated"></div> </div> <aside id="sidebar" class="content-sidebar"> <div class="" data-component-section="sidebar" data-component-section-title="Sidebar"><section class="component component--section-with-image title-image alpha omega" id="component_1cee9bca93" data-columns="12" data-component-behavior-id="342f2580db42e8141f3f" data-uuid="Page-4661-1cee9bca93" data-cta="primary"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Contact us</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Contact us</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>If you have questions about requesting Scripps medical records, please call <span class="phone-number" title="760-633-7746"><a class="telephone-link" href="tel:+17606337746">760-633-7746</a></span> to speak with a member of our team.</p></div> </div> </div> </section><section class="component component--paragraph title-style alpha omega" id="component_67542946f6" data-columns="12" data-component-behavior-id="d71ff90a258cea91d1d7" data-uuid="Page-4661-67542946f6" data-cta="secondary" data-cta-teaser-button-text="Upload your medical images"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--section ">Upload your medical images to Scripps Health</h2> </header></div> <div class="component-text wysiwyg-content " data-context-name="text"><p>Do you have X-rays or other medical images to share with your Scripps provider? Instead of bringing the CD to a Scripps site in person, you can upload the images through a secure portal called Nucleus.io. Clicking the button below will open a new window for Nucleus.io, a web-based, secure cloud platform that links to our radiology system. For assistance, please refer to the <a title="patient instructions handout" target="_blank" class="pdf" href="//www.scripps.org/sparkle-assets/documents/nucleus-io-guest-uploader-orgnaization-or-new-patient-handout.pdf">patient instructions handout</a> <span class="file-info pdf-label">(PDF, 750 KB)</span>.</p><p><br></p><p><a href="https://hub.nucleus.io/uploader/guest/zFpPkbzfrLuMt9yZS" data-document-title="false" draggable="false" target="_blank" class="mini-button">Upload your images</a></p></div> </div> </div></section></div> <div data-behaviour="ajax-content" data-ajax-content-url="https://www.scripps.org/related_content/Page/4661/recommended"></div> </aside> </div> </article> <svg class="component-curve-variants" style="display: block; height: 0; width: 0;"> <clipPath id="right-curve-mobile" clipPathUnits="objectBoundingBox"> <path d="M0,0.943c0.165,0.033 0.345,0.055 0.533,0.057c0.152,0.001 0.311,-0.006 0.467,-0.017l-0,-0.983l-1,0l0,0.943Z"/> </clipPath> <clipPath id="right-curve" clipPathUnits="objectBoundingBox"> <path d="M0,0.943c0.074,0.033 0.156,0.055 0.241,0.057c0.344,0.007 0.759,-0.192 0.759,-0.192l0,-0.808l-1,0l0,0.943Z"/> </clipPath> <clipPath id="left-curve-mobile" clipPathUnits="objectBoundingBox"> <path d="M0,0.933c0.316,0.035 0.621,0.061 0.83,0.066c0.054,0.002 0.111,0.001 0.168,-0.001l0.002,-0.998l-1,-0l0,0.933Z"/> </clipPath> <clipPath id="left-curve" clipPathUnits="objectBoundingBox"> <path d="M0,0l0,0.863c0.145,0.04 0.483,0.128 0.645,0.137c0.157,0.007 0.355,-0.085 0.355,-0.085l0,-0.915l-1,0Z"/> </clipPath> <clipPath id="center-curve-mobile" clipPathUnits="objectBoundingBox"> <path d="M0,0l0,0.946c0,-0 0.209,0.054 0.5,0.054c0.291,0 0.5,-0.054 0.5,-0.054l0,-0.946l-1,0Z"/> </clipPath> <clipPath id="center-curve" clipPathUnits="objectBoundingBox"> <path d="M0,0l0,0.946c0,-0 0.209,0.054 0.5,0.054c0.291,0 0.5,-0.054 0.5,-0.054l0,-0.946l-1,0Z"/> </clipPath> </svg> <footer class='site-footer'> <section class="mobile-contact-bar"> <strong class="phone-number" title="1-800-SCRIPPS"><a class="telephone-link" href="tel:+18007274777">1-800-SCRIPPS</a></strong> <span class="numeric-for-vanity">(800-727-4777)</span> Find doctors, learn about services & classes. 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