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annual wellness exam?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eDuring a standard wellness exam, also known as an annual physical, you and your doctor:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eTalk about your overall health \u003c/li\u003e\n\u003cli\u003eReview or order certain health measurements, such as your weight, blood pressure and cholesterol\u003c/li\u003e\n\u003cli\u003eConfirm whether your health has changed since your last wellness exam\u003c/li\u003e\n\u003cli\u003eSet health and wellness goals for the coming year \u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eMost insurance companies fully cover this type of preventive care visit.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eBut if your doctor spends part of your wellness visit diagnosing new illnesses or injuries, you may need to pay an additional co-pay or co-insurance. That’s because your insurance company may not cover extra “sick care” services provided during a traditional wellness visit.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eIf you’re not feeling well before your annual physical, or you think you may need care for a new medical problem, please schedule an appointment with your doctor separate from your wellness exam. \u003c/p\u003e"}},{"@type":"Question","name":"Why did I get more than one bill for the same stay or visit?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eAfter you receive care at a Scripps facility, you’ll usually receive one bill that lists all hospital and professional charges on a single statement. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eBut in certain circumstances, you may still receive separate bills for medical services provided by third parties. That’s because Scripps contracts with some outside providers who manage their own billing. This may include charges for:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eAmbulance services\u003c/li\u003e\n\u003cli\u003eAnesthesia\u003c/li\u003e\n\u003cli\u003eDurable medical equipment (such as crutches, walkers or oxygen supplies) \u003c/li\u003e\n\u003cli\u003eEmergency physician services\u003c/li\u003e\n\u003cli\u003ePathology (laboratory) services\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eIf you have questions about any bills sent to you by these outside providers, please call them directly using the phone number printed on their billing statement.\u003c/p\u003e"}},{"@type":"Question","name":"Why did I get billed again, after I paid at my appointment?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eThere are several reasons you may receive a bill after your appointment, even if you paid some charges up front. Here are common reasons for an additional bill:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eYour payment may have been applied as a deposit at the time of check-in, and your new bill shows the remaining balance due (minus that deposit)\u003c/li\u003e\n\u003cli\u003eIt may take several business days for your payment to be processed and then deducted from the amount you now owe\u003c/li\u003e\n\u003cli\u003eEven if you paid a co-pay when you checked in for your appointment, your health insurance plan may require you to pay additional co-pay or co-insurance amounts\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e \u003c/p\u003e\u003cp\u003eMake sure you ask for receipts showing all payments you’ve made and keep those receipts in a safe place. That way, if you are billed in error, you have proof of payment. Learn tips to \u003ca href=\"/patients-and-visitors/billing/tips\"\u003eorganize your medical bills\u003c/a\u003e.\u003c/p\u003e"}},{"@type":"Question","name":"Why do I still owe money to Scripps when I’m covered by two health insurance plans?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eUnder most health insurance plans, you must meet the deductible for your primary health plan before your secondary health plan will start paying for services. Visit our \u003ca href=\"/patients-and-visitors/billing/glossary\"\u003eglossary of billing terms\u003c/a\u003e to learn more about deductibles.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eIf you still think you were billed in error, please contact your health plan directly. They can confirm whether both health plans have been billed and whether you’ve met your annual deductible.\u003c/p\u003e"}},{"@type":"Question","name":"Why did I get a bill from a doctor I did not see?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eScripps contracts with some outside, third-party physicians who provide services for our patients but manage their own billing. This may include charges for:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eAnesthesia services provided by anesthesiologists\u003c/li\u003e\n\u003cli\u003eMedical care provided by emergency medicine doctors\u003c/li\u003e\n\u003cli\u003eLaboratory services provided by pathologists\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eFor example, if you needed specialty lab tests or received anesthesia during a medical procedure, you may receive a separate bill from those providers.\u003c/p\u003e"}},{"@type":"Question","name":"Why can’t I find my bill in MyScripps to pay online?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eIf you can’t find your bill in MyScripps, it could be because your bill is from a third-party provider.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eWhen you use our billing system, you will not see bills for some medical services provided by third parties. This may include charges for:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eAmbulance services\u003c/li\u003e\n\u003cli\u003eAnesthesia\u003c/li\u003e\n\u003cli\u003eDurable medical equipment (such as crutches, walkers or oxygen supplies) \u003c/li\u003e\n\u003cli\u003eEmergency physician services\u003c/li\u003e\n\u003cli\u003ePathology (laboratory) services\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eAny bills sent to you directly by a third-party provider should be paid promptly, or you will continue to receive monthly bills for the outstanding balance.\u003c/p\u003e"}},{"@type":"Question","name":"If I received care that wasn’t covered by my insurance, am I responsible for the bill?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYes. If you received medical care at Scripps, you must pay for any services not covered by your insurance company. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eIf you’ve received a bill that you cannot afford to pay in full, please call our billing office at \u003ca class=\"telephone-link\" href=\"tel:+18777274777\"\u003e877-727-4777\u003c/a\u003e. We can help you set up a payment plan or explore other programs you may qualify for to \u003ca href=\"/patients-and-visitors/help-paying-your-bill\"\u003ehelp paying your bill\u003c/a\u003e.\u003c/p\u003e"}},{"@type":"Question","name":"When is my payment due?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eSome payments (including co-pays) are due up front. Please be prepared to pay the co-pay for your primary care, specialist, urgent care or emergency room visit at the time of service. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eOnce you receive a bill for any remaining charges due, please pay it within 30 days.\u003c/p\u003e"}},{"@type":"Question","name":"Why do I have to show my health insurance card or personal ID card at every visit?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eScripps works hard to make sure patients are billed accurately. When you check in for an appointment, your insurance card and other forms of ID help us make sure you are who you say you are. We also need to ensure your personal information is up to date, so we can bill the right insurance company and send any remaining billing statements to the right address.\u003c/p\u003e"}},{"@type":"Question","name":"Can I receive one bill that combines the balances for my entire family?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eUnfortunately, no. Each family member is considered an individual patient, and their insurance coverage and account balances are processed separately from other family members.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eIf you have children who are covered under your insurance plan, their bills are sent to the parent or guardian who is designated as the guarantor (financially responsible party).\u003c/p\u003e"}},{"@type":"Question","name":"Why do I receive multiple bills from Scripps each month?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eIf you and your covered spouse or dependents all receive care at Scripps, you will receive a bill for each individual family member. If you don’t pay each bill in full within 30 days, you will receive another bill the following month for the remaining balance due. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eUnder certain circumstances, you or your family members may also receive separate bills for medical services provided by third parties. That’s because Scripps contracts with some outside providers who manage their own billing. This may include charges for:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eAmbulance services\u003c/li\u003e\n\u003cli\u003eAnesthesia\u003c/li\u003e\n\u003cli\u003eDurable medical equipment (such as crutches, walkers or oxygen supplies) \u003c/li\u003e\n\u003cli\u003eEmergency physician services\u003c/li\u003e\n\u003cli\u003ePathology (laboratory) services\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eAny bills sent to you directly by a third-party provider must also be paid promptly, or you will continue to receive monthly bills for the outstanding balance.\u003c/p\u003e"}},{"@type":"Question","name":"Does Scripps offer online bill pay?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYes. You can quickly and easily pay your bill online by logging into your secure \u003ca href=\"https://myscripps.org/mychart/\"\u003eMyScripps account\u003c/a\u003e. Don’t have a MyScripps account yet? \u003ca href=\"https://myscripps.org/mychart/\"\u003eSign up for free today\u003c/a\u003e. \u003c/p\u003e"}},{"@type":"Question","name":"How can I save my credit card in MyScripps for future payments?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYou can securely save your credit card information to make payments quicker and more convenient by following the steps below:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eLog in to \u003ca href=\"https://myscripps.org/MyChart/Authentication/Login?\"\u003eMyScripps patient portal\u003c/a\u003e\n\u003c/li\u003e\n\u003cli\u003eClick “Billing Summary”\u003c/li\u003e\n\u003cli\u003eClick “View balance details”\u003c/li\u003e\n\u003cli\u003eThen, click the credit card icon and complete the following steps:\u003c/li\u003e\n\u003cli class=\"ql-indent-1\"\u003eSelect the amount you would like to pay\u003c/li\u003e\n\u003cli class=\"ql-indent-1\"\u003eChoose apply your payment automatically or to pay for a specific visit\u003c/li\u003e\n\u003cli class=\"ql-indent-1\"\u003eAdd your credit / debit card\u003c/li\u003e\n\u003cli class=\"ql-indent-1\"\u003eEnter your card information and press submit\u003c/li\u003e\n\u003cli\u003eYour card is now saved for future use\u003c/li\u003e\n\u003cli\u003eYou can also choose to add an additional payment method\u003c/li\u003e\n\u003c/ul\u003e"}},{"@type":"Question","name":"How much do virtual visits cost?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003e\u003ca href=\"/virtual-care\"\u003eVirtual Care at Scripps\u003c/a\u003e allows you to access a provider using E-Visits and Video Visits, as well as a Symptom Checker, to Get Care Now at your convenience.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eE-Visit costs up to $30, depending on your insurance\u003c/li\u003e\n\u003cli\u003eVideo Visit costs up to $69, depending on your insurance\u003c/li\u003e\n\u003cli\u003eSymptom Checker is free\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eYou can pay with a credit or debit card. If your E-Visit cannot be completed for any reason, you will not be charged.\u003c/p\u003e"}},{"@type":"Question","name":"How do I know if care at Scripps will be covered by my insurance?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eIt’s important to understand what services your insurance plan covers — before you receive care. Prior to an upcoming doctor’s appointment, test, medical procedure or hospital stay, contact your insurance company to confirm whether your care will be covered and to find out how much you’ll need to pay out-of-pocket.\u003c/p\u003e"}},{"@type":"Question","name":"How do I know if my insurance has authorized medical services at Scripps?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eBefore you receive certain types of medical care, your insurance company may require your doctor to submit a request or referral for those services. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eOnce your insurance company reviews the request — a process that can take up to 10 business days — they will let Scripps know whether the request was approved or denied. Scripps will then let you know about your insurance company’s decision. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eKeep in mind, approval for a service does not necessarily mean the service will be paid for by your insurance company. You may be responsible for co-pays, co-insurance or other charges. Please refer to your benefit materials. You can also contact your physician’s office for additional information.\u003c/p\u003e"}},{"@type":"Question","name":"What is a single billing office (SBO)?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eAligning with our mission to keep the patient at the center of all we do, Scripps launched a new single billing statement and office on May 1, 2019. \u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eThe new single billing office at Scripps will:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eProvide you with a single statement for hospital fees and physician fees together on one bill, with easy-to-understand language and explanations \u003c/li\u003e\n\u003cli\u003eAllow you to send in one check or payment to cover both hospital and physician balances\u003c/li\u003e\n\u003cli\u003eBe easily reached at a single phone number (\u003ca class=\"telephone-link\" href=\"tel:+18777274777\"\u003e877-727-4777\u003c/a\u003e) and expertly answer your billing questions about hospital stays, outpatient procedures and Scripps Clinic charges\u003c/li\u003e\n\u003cli\u003eProvide information on financial assistance \u003c/li\u003e\n\u003cli\u003eSet up one payment plan for both self-pay balances beginning May 1, 2019\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cp\u003eUnder certain circumstances, you or your family members may receive separate bills for medical services provided by third parties. That’s because Scripps contracts with some outside providers who manage their own billing. This may include charges for:\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\u003cul\u003e\n\u003cli\u003eAmbulance services\u003c/li\u003e\n\u003cli\u003eAnesthesia\u003c/li\u003e\n\u003cli\u003eDurable medical equipment (such as crutches, walkers or oxygen supplies) \u003c/li\u003e\n\u003cli\u003eEmergency physician services\u003c/li\u003e\n\u003cli\u003ePathology (laboratory) services\u003c/li\u003e\n\u003c/ul\u003e"}}]}]}</script> <link rel="shortcut icon" href="/assets/favicons/favicon-5236554835dd35588e5cb22f931b5b28f1f79d5982a6076dff1da33f2da5da75.ico" /> <link rel="stylesheet" media="print" href="/assets/print-3cb5a9018fd01cb6c1d99d804e78c44581997f8a7c878d4ee54e2cef0c1ac3fe.css" /> <script> //<![CDATA[ window.RESOURCE = {"type":"Page","baseType":"Page","id":171,"analyticsType":"Page","analyticsId":171,"publicUrl":"https://www.scripps.org/patients-and-visitors/billing","publicPath":"/patients-and-visitors/billing","campaignTargeting":false}; //]]> </script> <meta name="client-jst-path" content="www" /></head> <body id="patients-and-visitors/billing" class="fullsite common" data-resource-type="page" data-cta-type="modal" data-sidebar="true" data-layout="default"> <script src="https://cdn.userway.org/widget.js" data-account="3H9x57TNKy"></script> <div id="outdated"> <h6>Your browser is out-of-date!</h6> <p>Internet Explorer 11 has been retired by Microsoft as of June 15, 2022. To get the best experience on this website, we recommend using a modern browser, such as Safari, Chrome or Edge.</p> <p class="last"><a href="#" id="btnCloseUpdateBrowser" title="Close">×</a></p> </div> <div class="site-header-container"> <header class="site-header" data-behaviour='sticky-offset'> <div class="header-grid-navigation primary-navigation"> <div class="desktop-navigation bottom-border"> <div class="header-grid-mega-dropdown-navigation"> <div class="navigation-content"> <div class="navigation-logo small-logo"> <div class='logo-wrapper'> <a class="header-logo" aria-label="Scripps Health" href="https://www.scripps.org/"></a> </div> </div> <div class="flex-spacer"></div> <nav id="main" aria-label="Main Navigation" class="main-navigation navigation-group"><ul class="navigation-group-list"> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/physicians/find" data-nav-depth="0"> <div class="navigation-item-title"><a href="/physicians/find">Doctors & Services</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p><strong>Doctors & Services</strong></p><p>Search over 2,500 Scripps physicians across dozens of specialties. See doctors’ availability and book appointments online. </p><p><a href="/physicians/find" data-document-title="false" draggable="false" class="mini-button">Find a doctor</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/physicians?availability=true&new_patient=true&page=1&sort=best_match" data-nav-depth="2"> <div class="navigation-item-title"><a href="/physicians?availability=true&new_patient=true&page=1&sort=best_match"> Doctors with Online Scheduling</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/physicians/how-to-choose-a-doctor" data-nav-depth="2"> <div class="navigation-item-title"><a href="/physicians/how-to-choose-a-doctor">How to Choose a 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href="/services/scripps-healthexpress-walk-in-clinic">HealthExpress Walk-In Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services">All Medical Services</a></div> </li></ul></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/locations/find" data-nav-depth="0"> <div class="navigation-item-title"><a href="/locations/find">Locations</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p><strong>Locations</strong></p><p>Browse more than 70 Scripps Health locations, including hospitals, doctors’ offices, walk-in clinics and specialty centers. </p><p><a href="/locations/find" data-document-title="false" draggable="false" class="mini-button">Find a location</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/locations/hospitals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/hospitals">Hospitals</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-clinic" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-clinic">Scripps Clinic</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-coastal-medical-center" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-coastal-medical-center">Scripps Coastal Medical Center</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/er" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/er">Emergency Rooms</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/locations/specialty-centers" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/specialty-centers">Specialty Centers</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/urgent-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/urgent-care">Urgent Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/scripps-healthexpress" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/scripps-healthexpress">Walk-In Clinics</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Location <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/264/navigation_item-8bf20c8405cc324979bc9367ca7b7462.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Scripps Coastal Medical Center San Marcos offers primary care for the entire family, plus radiology and lab services. <a href="/locations/scripps-coastal-medical-center/scripps-coastal-medical-center-san-marcos" data-document-title="false" draggable="false">Get directions</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors" data-nav-depth="0"> <div class="navigation-item-title"><a href="/patients-and-visitors">Patients & Visitors</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p><strong>Patients & Visitors</strong></p><p>Whether you’re visiting a loved one in the hospital or getting medical care yourself, we’re here to help with parking, visiting hours, services for special needs, hotel discounts and more. </p><p><a href="/patients-and-visitors" data-document-title="false" draggable="false" class="mini-button">View resources</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing">Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/help-paying-your-bill" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/help-paying-your-bill">Help Paying Your Bill</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="https://myscripps.org/mychart/" data-nav-depth="2"> <div class="navigation-item-title"><a href="https://myscripps.org/mychart/">MyScripps Patient Portal</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/health-insurance-options" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/health-insurance-options">Health Insurance and Medicare</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/visiting-hours-and-guidelines" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/visiting-hours-and-guidelines">Visiting Hours</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-interpreters" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-interpreters">Language Services</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Resources <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/266/navigation_item-628d25df10a22fe13326d08e92b419e1.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Opt in for text messages from Scripps to stay on top of your health. Learn how to opt in <a href="/news_items/7769-scripps-launches-new-interactive-text-messaging" data-document-title="false" draggable="false">here</a>.</p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness" data-nav-depth="0"> <div class="navigation-item-title"><a href="/health-and-wellness">Wellness</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p><strong>Wellness</strong></p><p>Stop by San Diego Health for tips and news from Scripps experts. Watch a video, listen to a podcast or read an article designed to help you improve your life. </p><p><a href="/health-and-wellness" data-document-title="false" draggable="false" class="mini-button">Browse content</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/events" data-nav-depth="2"> <div class="navigation-item-title"><a href="/events">Classes & Events</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/news_items" data-nav-depth="2"> <div class="navigation-item-title"><a href="/news_items">Articles</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/videos" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/videos">Videos & Podcasts</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/healthy-recipes" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/healthy-recipes">Healthy Recipes</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/email-sign-up" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/email-sign-up">Email Newsletter</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Content <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/268/navigation_item-49ea8a49cd2950ed7a0c3019f759599a.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>San Diego Health Magazine features health tips, stories about innovative care and celebrates the healthy spirit of San Diego. <a href="/san-diego-health-magazine" data-document-title="false" draggable="false">Read this issue</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/about-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/about-us">About</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p><strong>About Scripps Health</strong></p><p>Scripps Health is a not-for-profit, integrated health system in San Diego, California. We’re here for you. We’re here for good.</p><p><a href="/about-us/who-we-are/mission-values" data-document-title="false" draggable="false" class="mini-button">Read our mission</a></p></div> <li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="https://careers.scripps.org/" data-nav-depth="2"> <div class="navigation-item-title"><a href="https://careers.scripps.org/"> Careers at Scripps</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/volunteer" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/volunteer"> Volunteer Opportunities</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/for-health-care-professionals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/for-health-care-professionals"> Professional Education</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/executive-team" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/executive-team">Executive Team</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/research" data-nav-depth="2"> <div class="navigation-item-title"><a href="/research">Research</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/scripps-in-the-community" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/scripps-in-the-community">Scripps in the Community</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title"> Scripps Health Foundation <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/285/navigation_item-4eed6ca7400f2c054213759d3da57074.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Help us transform patient care, enable key discoveries and perform lifesaving surgeries. <a href="https://giving.scripps.org/" data-document-title="false" draggable="false" target="_blank">Donate today</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/contact-us">Contact</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p><strong>Contact Us</strong></p><p>Call <a href="tel:+18007274777" data-document-title="false" draggable="false">1-800-SCRIPPS</a> Monday - Friday, 7 am - 7 pm, to talk with our referral experts or learn about services and classes.</p><p><a href="/contact-us" data-document-title="false" draggable="false" class="mini-button">Send a message</a></p></div> <li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing"> Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/news-center/for-media" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/news-center/for-media">Media Inquiries</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Law Enforcement</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Full Directory</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/vendor-information" data-nav-depth="2"> <div class="navigation-item-title"><a href="/vendor-information">Vendor Info</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/296/navigation_item-de1808653d7b4dc075664f97810ea708.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Message your doctor, book appointments, pay bills, view test results and request prescription refills. <a href="https://myscripps.org/mychart/" data-document-title="false" draggable="false" target="_blank">Visit now</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class="primary-button navigation-item" data-behaviour="navigation-item" data-url="/make-an-appointment" data-nav-depth="0"> <div class="navigation-item-title"><a href="/make-an-appointment">Make an Appointment</a></div> </li> </ul></nav> <form class="sitewide-search header-search-expandable" id="sitewide_search_1732312433-6570525_1" data-behaviour="header-search" data-header-search-expandable="true" action="/sitewide_searches" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" /><input name="query" id="sitewide_search_1732312433-6570525_1-query" class="search-box" placeholder="Search scripps.org" autocomplete="off" type="text" /><span class="sitewide-search-with-icon"><input type="submit" name="commit" value="Search" class="search-submit" data-disable-with="Search" /></span></form> </div> </div> </div> <div id="mobile-header_1732312433-6987555_1" class="mobile-header"><div class="logo"><a class="header-logo" aria-label="Scripps Health" href="https://www.scripps.org/"></a></div><div class="header-button"><a aria-label="MAKE APPOINTMENT" href="/make-an-appointment">MAKE APPOINTMENT</a></div><div class="mobile-sitewide-search"></div><ul class="header-actions"><li class="header-action "><div class="header-action__trigger" tabindex="0" id="header-action_1732312433-6990325_1_trigger"><span class="icon icon-hamburger"></span><span class="text"></span></div><div id="header-action_1732312433-6990325_1_content" class="header-action__content"> <form class="sitewide-search header-search-box" id="sitewide_search_1732312433-6991544_2" action="/sitewide_searches" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" /><input name="query" id="sitewide_search_1732312433-6991544_2-query" class="search-box" placeholder="Search scripps.org" autocomplete="off" type="text" /><span class="sitewide-search-with-icon"><input type="submit" name="commit" value="Search" class="search-submit" data-disable-with="Search" /></span></form> <nav id="main_mobile" aria-label="Main Mobile Navigation" class="main-navigation navigation-group"><ul class="navigation-group-list"> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/physicians/find" data-nav-depth="0"> <div class="navigation-item-title"><a href="/physicians/find">Doctors & Services</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Search over 2,500 Scripps physicians across dozens of specialties. See doctors' availability and book appointments online. </p><p><a href="/physicians/find" data-document-title="false" draggable="false" class="mini-button">Find a doctor</a></p></div> <li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/physicians?availability=true&new_patient=true&page=1&sort=best_match" data-nav-depth="2"> <div class="navigation-item-title"><a href="/physicians?availability=true&new_patient=true&page=1&sort=best_match">Doctors with Online Scheduling</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/physicians/how-to-choose-a-doctor" data-nav-depth="2"> <div class="navigation-item-title"><a href="/physicians/how-to-choose-a-doctor">How to Choose a Doctor</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/medical-groups" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups">Medical Groups</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/virtual-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/virtual-care">Virtual Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/who-we-are/quality" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/who-we-are/quality">Scripps Quality</a></div> </li></ul></div> </li><li class=" link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Services<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/services/primary-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/primary-care">Primary Care</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/services/cancer-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/cancer-care">Cancer Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/heart-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/heart-care">Heart Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/orthopedics" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/orthopedics">Orthopedics</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services/scripps-healthexpress-walk-in-clinic" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services/scripps-healthexpress-walk-in-clinic">HealthExpress Walk-In Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/services" data-nav-depth="2"> <div class="navigation-item-title"><a href="/services">All Medical Services</a></div> </li></ul></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/locations/find" data-nav-depth="0"> <div class="navigation-item-title"><a href="/locations/find">Locations</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Browse more than 70 Scripps Health locations, including hospitals, doctors’ offices, walk-in clinics and specialty centers. </p><p><a href="/locations/find" data-document-title="false" draggable="false" class="mini-button">Find a location</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/locations/hospitals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/hospitals">Hospitals</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-clinic" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-clinic">Scripps Clinic</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/medical-groups/scripps-coastal-medical-center" data-nav-depth="2"> <div class="navigation-item-title"><a href="/medical-groups/scripps-coastal-medical-center">Scripps Coastal Medical Center</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/er" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/er">Emergency Rooms</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/locations/specialty-centers" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/specialty-centers">Specialty Centers</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/urgent-care" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/urgent-care">Urgent Care</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/locations/scripps-healthexpress" data-nav-depth="2"> <div class="navigation-item-title"><a href="/locations/scripps-healthexpress">Walk-In Clinics</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Location <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/271/navigation_item-8bf20c8405cc324979bc9367ca7b7462.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Scripps Coastal Medical Center San Marcos offers primary care for the entire family, plus radiology and lab services. <a href="/locations/scripps-coastal-medical-center/scripps-coastal-medical-center-san-marcos" data-document-title="false" draggable="false">Get directions</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors" data-nav-depth="0"> <div class="navigation-item-title"><a href="/patients-and-visitors">Patients & Visitors</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Whether you’re visiting a loved one in the hospital or getting medical care yourself, we’re here to help with parking, visiting hours, services for special needs, hotel discounts and more. </p><p><a href="/patients-and-visitors" data-document-title="false" draggable="false" class="mini-button">View resources</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing">Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/help-paying-your-bill" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/help-paying-your-bill">Help Paying Your Bill</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="https://myscripps.org/mychart/" data-nav-depth="2"> <div class="navigation-item-title"><a href="https://myscripps.org/mychart/">MyScripps Patient Portal</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/health-insurance-options" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/health-insurance-options">Health Insurance and Medicare</a></div> </li><li class=" navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/visiting-hours-and-guidelines" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/visiting-hours-and-guidelines">Visiting Hours</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-interpreters" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-interpreters">Language Services</a></div> </li></ul></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness" data-nav-depth="0"> <div class="navigation-item-title"><a href="/health-and-wellness">Wellness</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Stop by San Diego Health for tips and news from Scripps experts. Watch a video, listen to a podcast or read an article designed to help you improve your life. </p><p><a href="/health-and-wellness" data-document-title="false" draggable="false" class="mini-button">Browse content</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class=" navigation-item" data-behaviour="navigation-item" data-url="/events" data-nav-depth="2"> <div class="navigation-item-title"><a href="/events">Classes & Events</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/news_items" data-nav-depth="2"> <div class="navigation-item-title"><a href="/news_items">Articles</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/videos" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/videos">Videos & Podcasts</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/healthy-recipes" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/healthy-recipes">Healthy Recipes</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/health-and-wellness/email-sign-up" data-nav-depth="2"> <div class="navigation-item-title"><a href="/health-and-wellness/email-sign-up">Email Newsletter</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Featured Content <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/275/navigation_item-49ea8a49cd2950ed7a0c3019f759599a.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>San Diego Health Magazine features health tips, stories about innovative care and celebrates the healthy spirit of San Diego. <a href="/san-diego-health-magazine" data-document-title="false" draggable="false">Read this issue</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/about-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/about-us">About</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Scripps Health is a not-for-profit, integrated health system in San Diego, California. We’re here for you. We’re here for good.</p><p><a href="/about-us/who-we-are/mission-values" data-document-title="false" draggable="false" class="mini-button">Read our mission</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="https://careers.scripps.org/" data-nav-depth="2"> <div class="navigation-item-title"><a href="https://careers.scripps.org/">Careers at Scripps</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/volunteer" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/volunteer">Volunteer Opportunities</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/for-health-care-professionals" data-nav-depth="2"> <div class="navigation-item-title"><a href="/for-health-care-professionals">Professional Education</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/executive-team" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/executive-team">Executive Team</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/research" data-nav-depth="2"> <div class="navigation-item-title"><a href="/research">Research</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/scripps-in-the-community" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/scripps-in-the-community">Scripps in the Community</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title">Scripps Health Foundation <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/279/navigation_item-4eed6ca7400f2c054213759d3da57074.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Help us transform patient care, enable key discoveries and perform lifesaving surgeries. <a href="https://giving.scripps.org/" data-document-title="false" draggable="false" target="_blank">Donate today</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class=" link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="0"> <div class="navigation-item-title"><a href="/contact-us">Contact</a><div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><div class="navigation-item navigation-item--context"><p>Call <a href="tel:+18007274777" data-document-title="false" draggable="false">1-800-SCRIPPS</a> Monday - Friday, 7 am - 7 pm, to talk with our referral experts or learn about services and classes.</p><p><a href="/contact-us" data-document-title="false" draggable="false" class="mini-button">Send a message</a></p></div> <li class=" navigation-item" data-behaviour="navigation-item" data-nav-depth="1"> <div class="navigation-item-title">Shortcuts<div class="title-expander"><span class="expander-icon"></span></div></div><div class="nav-dropdown-wrapper"><ul class="nav-dropdown"><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/medical-records" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/medical-records">Medical Records</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/patients-and-visitors/billing" data-nav-depth="2"> <div class="navigation-item-title"><a href="/patients-and-visitors/billing"> Billing Office</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/about-us/news-center/for-media" data-nav-depth="2"> <div class="navigation-item-title"><a href="/about-us/news-center/for-media"> Media Inquiries</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Law Enforcement</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/contact-us" data-nav-depth="2"> <div class="navigation-item-title"><a href="/contact-us">Full Directory</a></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="/vendor-information" data-nav-depth="2"> <div class="navigation-item-title"><a href="/vendor-information">Vendor Info</a></div> </li></ul></div> </li><li class="link navigation-item" data-behaviour="navigation-item" data-url="" data-nav-depth="1"> <div class="navigation-item-title"> Featured <figure class=""> <img loading="lazy" src="https://www.scripps.org/sparkle-assets/preview_thumbnails/navigation_items/277/navigation_item-c6cd6408828e3e7b89e9d50fb9034c5d.jpg" /> </figure> <div class="navigation-item navigation-item--context"><p>Message your doctor, book appointments, pay bills, view test results and request prescription refills. <a href="https://myscripps.org/mychart/" data-document-title="false" draggable="false" target="_blank">Visit now</a></p></div></div> </li></ul></div> </li> <li data-mobile="show" class="link navigation-item" data-behaviour="navigation-item" data-url="https://careers.scripps.org/" data-nav-depth="0"> <div class="navigation-item-title"><a href="https://careers.scripps.org/">Careers</a></div> </li> <li data-mobile="show" class="primary-button navigation-item" data-behaviour="navigation-item" data-url="https://giving.scripps.org/" data-nav-depth="0"> <div class="navigation-item-title"><a href="https://giving.scripps.org/">Give to Scripps</a></div> </li> </ul></nav> </div></li></ul></div> </div> </header> </div> <article class="node" id="show" role="main"> <header class="content-header"> <nav class="breadcrumbs" aria-label="Breadcrumbs"> <ul> <li><a data-behaviour="breadcrumb" href="/">Home</a></li> <li><a data-behaviour="breadcrumb" href="/patients-and-visitors">Patients and Visitors</a></li> <li><a data-behaviour="breadcrumb" href="/patients-and-visitors/billing">Billing</a></li> </ul> </nav> <div class="content-title content-title--default"><h1>Billing</h1></div> <nav id="future_bar" class="children future-bar"> <div class="future-bar-mobile"> <div class="future-bar-menu future-bar-button"> More <div class="future-bar-icon"></div> </div> </div> <ul> <li><a href="/patients-and-visitors/billing/process">Understanding the Billing Process</a></li> <li><a href="/patients-and-visitors/billing/glossary">Glossary of Billing Terms</a></li> <li><a href="/patients-and-visitors/billing/tips">Tips for Organizing Your Bills</a></li> <li><a href="/patients-and-visitors/billing/help-paying-your-bill">Help Paying Your Bill</a></li> <li><a href="/patients-and-visitors/billing/health-insurance-plans">Health Insurance Plans</a></li> <li><a href="/patients-and-visitors/billing/price-transparency">Price Transparency</a></li> <li><a href="/patients-and-visitors/billing/estimates">Billing Estimates</a></li> </ul> </nav> </header> <div class="container"> <div class="content"> <div class="broadcast-in-page-messages"> </div> <div class="" data-component-section="main" data-component-section-title="Main"><section class="component component--section-with-image pull-left title-style alpha omega" id="component_b97d9e78f9" data-columns="12" data-component-behavior-id="f4cf7be1066434460a40" data-uuid="Page-171-b97d9e78f9"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Online bill pay and helpful tips</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Online bill pay and helpful tips</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Thank you for trusting Scripps with your care!</p><p><br></p><p>At Scripps we strive to always keep you informed and continuously try to build systems to better serve our patients. Below are helpful tips to understand and navigate the billing process. </p></div> </div> </div> </section><section class="component component--paragraph alpha omega" id="component_409a7fae56" data-columns="12" data-component-behavior-id="313c79a0abcee599c29c" data-uuid="Page-171-409a7fae56"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--section ">Pay your bill online</h2> </header></div> </div> </div></section><section class="component component--section-with-image pull-left title-style alpha" id="component_2f73ed0f3c" data-columns="6" data-component-behavior-id="37848d8bc6e2eec7e59e" data-uuid="Page-171-2f73ed0f3c"> <div class="component-wrapper--classic"> <div class="component-content"> <div class="wysiwyg-content" data-context-name="text"><p>Log in to your MyScripps account to see and pay your bill.</p></div> <footer data-context-name="link"> <a href="https://myscripps.org/mychart/" class="read-more-link mini-button" target="_blank"> Log in to pay now </a> </footer> </div> </div> </section><section class="component component--section-with-image pull-left title-style omega" id="component_28945b31aa" data-columns="6" data-component-behavior-id="5fb1ec6c326d875f2eb8" data-uuid="Page-171-28945b31aa"> <div class="component-wrapper--classic"> <div class="component-content"> <div class="wysiwyg-content" data-context-name="text"><p>Look up your bill by account number and last name. No login needed.</p></div> <footer data-context-name="link"> <a href="https://myscripps.org/MyChart/billing/guestpay" class="read-more-link mini-button" target="_blank"> Pay as guest </a> </footer> </div> </div> </section><section class="component component--paragraph alpha omega" id="component_649874e14a" data-columns="12" data-component-behavior-id="e82ee940046a0bc21d17" data-uuid="Page-171-649874e14a"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-text wysiwyg-content " data-context-name="text"><p> </p></div> </div> </div></section><section class="component component--section-with-image pull-left title-style alpha" id="component_1920f968d0" data-columns="6" data-component-behavior-id="cc4cc995343a1a68df4a" data-uuid="Page-171-1920f968d0"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Pay by phone</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Pay by phone</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Monday - Friday</p><p>8 am - 5 pm</p><p><span class="phone-number" title="877-727-4777"><a class="telephone-link" href="tel:+18777274777">877-727-4777</a></span></p></div> </div> </div> </section><section class="component component--section-with-image pull-left title-style omega" id="component_ca2e777ac2" data-columns="6" data-component-behavior-id="dcf9af2bc41dd5779a07" data-uuid="Page-171-ca2e777ac2"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Pay by mail</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Pay by mail</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Scripps Health</p><p>P.O. Box 748967</p><p>Los Angeles, CA 90074-8967</p></div> </div> </div> </section><section class="component component--html alpha omega" id="component_f025ad1211" data-columns="12" data-component-behavior-id="db65dfee52d01f05f5d4" data-uuid="Page-171-f025ad1211"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="custom-html" data-context-name="content"><hr></div> </div> </div></section><section class="component component--section-with-image title-style title-text pull-left alpha omega" id="component_632a73c4fc" data-columns="12" data-component-behavior-id="365dfa9d3a93ac48d4a0" data-uuid="Page-171-632a73c4fc"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Understanding your bill</h2> </header> <figure data-context-name="image"> <picture data-lazy="true" class="figure-image-element "><source srcset="//www.scripps.org/sparkle-assets/variants/hi_res_billing-statement-image-2d9cc6a21e17a198a021f69591d363c5_desktop_x++-1200x1200.jpg" media="(min-width: 1024px)"><source srcset="//www.scripps.org/sparkle-assets/variants/hi_res_billing-statement-image-2d9cc6a21e17a198a021f69591d363c5_tablet_x++-1200x1200.jpg" media="(min-width: 480px)"><source srcset="//www.scripps.org/sparkle-assets/variants/hi_res_billing-statement-image-2d9cc6a21e17a198a021f69591d363c5_phone_x++-600x600.jpg" media="(max-width: 479px)"><img style="max-width: 100%;" alt="A sample medical bill from Scripps Health creating a shadow" src="//www.scripps.org/sparkle-assets/images/billing-statement-image-2d9cc6a21e17a198a021f69591d363c5.jpg" /></picture> </figure> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Understanding your bill</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>Scripps has a new and improved billing statement. It has been redesigned with patients in mind to make it easier to understand.</p></div> <footer data-context-name="link"> <a href="/sparkle-assets/documents/scripps-billing-statement-sample.pdf" class="read-more-link mini-button" target="_blank"> View sample bill </a> </footer> </div> </div> </section><section class="component component--html alpha omega" id="component_33ca4c577e" data-columns="12" data-component-behavior-id="f451ab2920184bcb9a9c" data-uuid="Page-171-33ca4c577e"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="custom-html" data-context-name="content"><hr></div> </div> </div></section><section class="component component--paragraph title-style-underline alpha omega" id="component_9cb888455f" data-columns="12" data-component-behavior-id="93ffccb4582087d81838" data-uuid="Page-171-9cb888455f"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--section ">Frequently asked questions</h2> </header></div> <div class="component-text wysiwyg-content " data-context-name="text"><p>Wondering why you’ve received more than one medical bill, or why you were charged for certain services? Below you’ll find answers to common questions about Scripps billing process. If you prefer to talk to a billing specialist, don’t hesitate to call us at <span class="phone-number" title="877-727-4777"><a class="telephone-link" href="tel:+18777274777">877-727-4777</a></span>. </p></div> </div> </div></section><section class="component component--expandable-section narrow-width show-global-controls show-read_less-link alpha omega" id="component_afdc0257df" data-columns="12" data-component-behavior-id="f491636d032aa6a7887b" data-uuid="Page-171-afdc0257df"><nav class='global-controls' aria-label="Why did I get a bill after my annual wellness exam? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Why did I get a bill after my annual wellness exam?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>During a standard wellness exam, also known as an annual physical, you and your doctor:</p><p><br></p><ul> <li>Talk about your overall health </li> <li>Review or order certain health measurements, such as your weight, blood pressure and cholesterol</li> <li>Confirm whether your health has changed since your last wellness exam</li> <li>Set health and wellness goals for the coming year </li> </ul><p><br></p><p>Most insurance companies fully cover this type of preventive care visit.</p><p><br></p><p>But if your doctor spends part of your wellness visit diagnosing new illnesses or injuries, you may need to pay an additional co-pay or co-insurance. That’s because your insurance company may not cover extra “sick care” services provided during a traditional wellness visit.</p><p><br></p><p>If you’re not feeling well before your annual physical, or you think you may need care for a new medical problem, please schedule an appointment with your doctor separate from your wellness exam. </p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_7e3c275c64" data-columns="12" data-component-behavior-id="5102e4cfb53d22e6fa70" data-uuid="Page-171-7e3c275c64"><nav class='global-controls' aria-label="Why did I get more than one bill for the same stay or visit? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Why did I get more than one bill for the same stay or visit?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>After you receive care at a Scripps facility, you’ll usually receive one bill that lists all hospital and professional charges on a single statement. </p><p><br></p><p>But in certain circumstances, you may still receive separate bills for medical services provided by third parties. That’s because Scripps contracts with some outside providers who manage their own billing. This may include charges for:</p><p><br></p><ul> <li>Ambulance services</li> <li>Anesthesia</li> <li>Durable medical equipment (such as crutches, walkers or oxygen supplies) </li> <li>Emergency physician services</li> <li>Pathology (laboratory) services</li> </ul><p><br></p><p>If you have questions about any bills sent to you by these outside providers, please call them directly using the phone number printed on their billing statement.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_236ebc5382" data-columns="12" data-component-behavior-id="f533593fe9f1e990710a" data-uuid="Page-171-236ebc5382"><nav class='global-controls' aria-label="Why did I get billed again, after I paid at my appointment? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Why did I get billed again, after I paid at my appointment?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>There are several reasons you may receive a bill after your appointment, even if you paid some charges up front. Here are common reasons for an additional bill:</p><p><br></p><ul> <li>Your payment may have been applied as a deposit at the time of check-in, and your new bill shows the remaining balance due (minus that deposit)</li> <li>It may take several business days for your payment to be processed and then deducted from the amount you now owe</li> <li>Even if you paid a co-pay when you checked in for your appointment, your health insurance plan may require you to pay additional co-pay or co-insurance amounts</li> </ul><p> </p><p>Make sure you ask for receipts showing all payments you’ve made and keep those receipts in a safe place. That way, if you are billed in error, you have proof of payment. Learn tips to <a href="/patients-and-visitors/billing/tips" data-document-title="false" draggable="false">organize your medical bills</a>.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_e117b827ae" data-columns="12" data-component-behavior-id="b61a62212b37eff21ecf" data-uuid="Page-171-e117b827ae"><nav class='global-controls' aria-label="Why do I still owe money to Scripps when I’m covered by two health insurance plans? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Why do I still owe money to Scripps when I’m covered by two health insurance plans?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Under most health insurance plans, you must meet the deductible for your primary health plan before your secondary health plan will start paying for services. Visit our <a href="/patients-and-visitors/billing/glossary" data-document-title="false" draggable="false">glossary of billing terms</a> to learn more about deductibles.</p><p><br></p><p>If you still think you were billed in error, please contact your health plan directly. They can confirm whether both health plans have been billed and whether you’ve met your annual deductible.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_b1c1d3e039" data-columns="12" data-component-behavior-id="3acaa00fdc2d8607207f" data-uuid="Page-171-b1c1d3e039"><nav class='global-controls' aria-label="Why did I get a bill from a doctor I did not see? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Why did I get a bill from a doctor I did not see?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Scripps contracts with some outside, third-party physicians who provide services for our patients but manage their own billing. This may include charges for:</p><p><br></p><ul> <li>Anesthesia services provided by anesthesiologists</li> <li>Medical care provided by emergency medicine doctors</li> <li>Laboratory services provided by pathologists</li> </ul><p><br></p><p>For example, if you needed specialty lab tests or received anesthesia during a medical procedure, you may receive a separate bill from those providers.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_e7905544d2" data-columns="12" data-component-behavior-id="b2830433de1f035470a8" data-uuid="Page-171-e7905544d2"><nav class='global-controls' aria-label="<p>Can I get a billing estimate ahead of time?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Can I get a billing estimate ahead of time?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Yes. Whether you’re looking for a comprehensive billing estimate or want a guest billing estimate for certain services, Scripps has everything you need to get your questions answered on your estimated medical costs. Learn how to <a href="/patients-and-visitors/billing/estimates" data-document-title="false" draggable="false">get a billing estimate</a>.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_48fb802e6c" data-columns="12" data-component-behavior-id="df83122a2addd82ddbdb" data-uuid="Page-171-48fb802e6c"><nav class='global-controls' aria-label="Why can’t I find my bill in MyScripps to pay online? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Why can’t I find my bill in MyScripps to pay online?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>If you can’t find your bill in MyScripps, it could be because your bill is from a third-party provider.</p><p><br></p><p>When you use our billing system, you will not see bills for some medical services provided by third parties. This may include charges for:</p><p><br></p><ul> <li>Ambulance services</li> <li>Anesthesia</li> <li>Durable medical equipment (such as crutches, walkers or oxygen supplies) </li> <li>Emergency physician services</li> <li>Pathology (laboratory) services</li> </ul><p><br></p><p>Any bills sent to you directly by a third-party provider should be paid promptly, or you will continue to receive monthly bills for the outstanding balance.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_7f02aef53c" data-columns="12" data-component-behavior-id="856ccc55fcfe35aeaebc" data-uuid="Page-171-7f02aef53c"><nav class='global-controls' aria-label="If I received care that wasn’t covered by my insurance, am I responsible for the bill? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">If I received care that wasn’t covered by my insurance, am I responsible for the bill?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Yes. If you received medical care at Scripps, you must pay for any services not covered by your insurance company. </p><p><br></p><p>If you’ve received a bill that you cannot afford to pay in full, please call our billing office at <span class="phone-number" title="877-727-4777"><a class="telephone-link" href="tel:+18777274777">877-727-4777</a></span>. We can help you set up a payment plan or explore other programs you may qualify for to <a href="/patients-and-visitors/help-paying-your-bill" data-document-title="false" draggable="false">help paying your bill</a>.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_9cb2b69398" data-columns="12" data-component-behavior-id="8218f32f2b8752f2ed07" data-uuid="Page-171-9cb2b69398"><nav class='global-controls' aria-label="When is my payment due? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">When is my payment due?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Some payments (including co-pays) are due up front. Please be prepared to pay the co-pay for your primary care, specialist, urgent care or emergency room visit at the time of service. </p><p><br></p><p>Once you receive a bill for any remaining charges due, please pay it within 30 days.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_80da0c722c" data-columns="12" data-component-behavior-id="46a47643239c0f632347" data-uuid="Page-171-80da0c722c"><nav class='global-controls' aria-label="Why do I have to show my health insurance card or personal ID card at every visit? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Why do I have to show my health insurance card or personal ID card at every visit?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Scripps works hard to make sure patients are billed accurately. When you check in for an appointment, your insurance card and other forms of ID help us make sure you are who you say you are. We also need to ensure your personal information is up to date, so we can bill the right insurance company and send any remaining billing statements to the right address.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_eef7f901dc" data-columns="12" data-component-behavior-id="7aee5b58f223e96199e8" data-uuid="Page-171-eef7f901dc"><nav class='global-controls' aria-label="Can I receive one bill that combines the balances for my entire family? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Can I receive one bill that combines the balances for my entire family?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Unfortunately, no. Each family member is considered an individual patient, and their insurance coverage and account balances are processed separately from other family members.</p><p><br></p><p>If you have children who are covered under your insurance plan, their bills are sent to the parent or guardian who is designated as the guarantor (financially responsible party).</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_1757723583" data-columns="12" data-component-behavior-id="0ad5a975677db6a0ff0f" data-uuid="Page-171-1757723583"><nav class='global-controls' aria-label="Why do I receive multiple bills from Scripps each month? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Why do I receive multiple bills from Scripps each month?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>If you and your covered spouse or dependents all receive care at Scripps, you will receive a bill for each individual family member. If you don’t pay each bill in full within 30 days, you will receive another bill the following month for the remaining balance due. </p><p><br></p><p>Under certain circumstances, you or your family members may also receive separate bills for medical services provided by third parties. That’s because Scripps contracts with some outside providers who manage their own billing. This may include charges for:</p><p><br></p><ul> <li>Ambulance services</li> <li>Anesthesia</li> <li>Durable medical equipment (such as crutches, walkers or oxygen supplies) </li> <li>Emergency physician services</li> <li>Pathology (laboratory) services</li> </ul><p><br></p><p>Any bills sent to you directly by a third-party provider must also be paid promptly, or you will continue to receive monthly bills for the outstanding balance.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_e8f142e17a" data-columns="12" data-component-behavior-id="7ab2ac921997782b621f" data-uuid="Page-171-e8f142e17a"><nav class='global-controls' aria-label="Does Scripps offer online bill pay? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">Does Scripps offer online bill pay?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Yes. You can quickly and easily pay your bill online by logging into your secure <a href="https://myscripps.org/mychart/" data-document-title="false" draggable="false" target="_blank">MyScripps account</a>. Don’t have a MyScripps account yet? <a href="https://myscripps.org/mychart/" data-document-title="false" draggable="false" target="_blank">Sign up for free today</a>. </p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section show-read_less-link narrow-width alpha omega" id="component_7690ae0adf" data-columns="12" data-component-behavior-id="5274ee6fc431e5794504" data-uuid="Page-171-7690ae0adf"><nav class='global-controls' aria-label="<p>How can I save my credit card in MyScripps for future payments?</p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">How can I save my credit card in MyScripps for future payments?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>You can securely save your credit card information to make payments quicker and more convenient by following the steps below:</p><p><br></p><ul> <li>Log in to <a href="https://myscripps.org/MyChart/Authentication/Login?" data-document-title="false" draggable="false" target="_blank">MyScripps patient portal</a> </li> <li>Click “Billing Summary”</li> <li>Click “View balance details”</li> <li>Then, click the credit card icon and complete the following steps:</li> <li class="ql-indent-1">Select the amount you would like to pay</li> <li class="ql-indent-1">Choose apply your payment automatically or to pay for a specific visit</li> <li class="ql-indent-1">Add your credit / debit card</li> <li class="ql-indent-1">Enter your card information and press submit</li> <li>Your card is now saved for future use</li> <li>You can also choose to add an additional payment method</li> </ul></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section show-read_less-link narrow-width alpha omega" id="component_87f3c3eca2" data-columns="12" data-component-behavior-id="20e01109fe9f60c0e7ea" data-uuid="Page-171-87f3c3eca2"><nav class='global-controls' aria-label="<p>How much do virtual visits cost?</p><p><br></p> Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">How much do virtual visits cost?<br></h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p><a href="/virtual-care" data-document-title="false" draggable="false">Virtual Care at Scripps</a> allows you to access a provider using E-Visits and Video Visits, as well as a Symptom Checker, to Get Care Now at your convenience.</p><p><br></p><ul> <li>E-Visit costs up to $30, depending on your insurance</li> <li>Video Visit costs up to $69, depending on your insurance</li> <li>Symptom Checker is free</li> </ul><p><br></p><p>You can pay with a credit or debit card. If your E-Visit cannot be completed for any reason, you will not be charged.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_1c3223ac09" data-columns="12" data-component-behavior-id="4049e7624a33315efeff" data-uuid="Page-171-1c3223ac09"><nav class='global-controls' aria-label="How do I know if care at Scripps will be covered by my insurance? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">How do I know if care at Scripps will be covered by my insurance?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>It’s important to understand what services your insurance plan covers — before you receive care. Prior to an upcoming doctor’s appointment, test, medical procedure or hospital stay, contact your insurance company to confirm whether your care will be covered and to find out how much you’ll need to pay out-of-pocket.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_09875b3033" data-columns="12" data-component-behavior-id="dfb7282ef8362bda3856" data-uuid="Page-171-09875b3033"><nav class='global-controls' aria-label="How do I know if my insurance has authorized medical services at Scripps? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">How do I know if my insurance has authorized medical services at Scripps?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Before you receive certain types of medical care, your insurance company may require your doctor to submit a request or referral for those services. </p><p><br></p><p>Once your insurance company reviews the request — a process that can take up to 10 business days — they will let Scripps know whether the request was approved or denied. Scripps will then let you know about your insurance company’s decision. </p><p><br></p><p>Keep in mind, approval for a service does not necessarily mean the service will be paid for by your insurance company. You may be responsible for co-pays, co-insurance or other charges. Please refer to your benefit materials. You can also contact your physician’s office for additional information.</p></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section><section class="component component--expandable-section narrow-width show-read_less-link alpha omega" id="component_1828f943ce" data-columns="12" data-component-behavior-id="fd5570101f75c08b0ce0" data-uuid="Page-171-1828f943ce"><nav class='global-controls' aria-label="What is a single billing office (SBO)? Expandable Section"> <span class="expandable-open-all">Expand All</span> <span class="expandable-close-all">Collapse All</span> </nav> <div class="component-content"> <header data-context-name="title" class="expandable-title"> <h2 class="linked-title--subsection ">What is a single billing office (SBO)?</h2> <div class="icon-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 320" enable-background="new 0 0 320 320"><path d="M240 154h-74v-74c0-3.3-2.7-6-6-6s-6 2.7-6 6v74h-74c-3.3 0-6 2.7-6 6s2.7 6 6 6h74v74c0 3.3 2.7 6 6 6s6-2.7 6-6v-74h74c3.3 0 6-2.7 6-6s-2.7-6-6-6z"/></svg> </div> </header> <div class="expandable-body"> <div class="wysiwyg-content" data-context-name="text"><p>Aligning with our mission to keep the patient at the center of all we do, Scripps launched a new single billing statement and office on May 1, 2019. </p><p><br></p><p>The new single billing office at Scripps will:</p><p><br></p><ul> <li>Provide you with a single statement for hospital fees and physician fees together on one bill, with easy-to-understand language and explanations </li> <li>Allow you to send in one check or payment to cover both hospital and physician balances</li> <li>Be easily reached at a single phone number (<span class="phone-number" title="877-727-4777"><a class="telephone-link" href="tel:+18777274777">877-727-4777</a></span>) and expertly answer your billing questions about hospital stays, outpatient procedures and Scripps Clinic charges</li> <li>Provide information on financial assistance </li> <li>Set up one payment plan for both self-pay balances beginning May 1, 2019</li> </ul><p><br></p><p>Under certain circumstances, you or your family members may receive separate bills for medical services provided by third parties. That’s because Scripps contracts with some outside providers who manage their own billing. This may include charges for:</p><p><br></p><ul> <li>Ambulance services</li> <li>Anesthesia</li> <li>Durable medical equipment (such as crutches, walkers or oxygen supplies) </li> <li>Emergency physician services</li> <li>Pathology (laboratory) services</li> </ul></div> <nav class='read-less-link'> <span class="expandable-close" href="#">Read Less</span> </nav> </div> </div> </section></div> <div data-behaviour="ajax-content" data-ajax-content-url="https://www.scripps.org/related_content/Page/171/affiliated"></div> </div> <aside id="sidebar" class="content-sidebar"> <div class="" data-component-section="sidebar" data-component-section-title="Sidebar"><section class="component component--section-with-image title-image alpha omega" id="component_260f5e521e" data-columns="12" data-component-behavior-id="b91095a81319907270d4" data-uuid="Page-171-260f5e521e" data-cta="primary"> <div class="component-wrapper--classic"> <div class="component-content"> <header class="title-image" data-context-name="title"> <h2 class="linked-title--section ">Pay your bill</h2> </header> <header class="title-text" data-context-name="title"> <h2 class="linked-title--section ">Pay your bill</h2> </header> <div class="wysiwyg-content" data-context-name="text"><p>To pay your bill online, log in to MyScripps.</p></div> <footer data-context-name="link"> <a href="https://myscripps.org/MyChart" class="read-more-link mini-button" target="_blank"> Go to MyScripps </a> </footer> </div> </div> </section><section class="component component--paragraph alpha omega" id="component_29e664fa70" data-columns="12" data-component-behavior-id="f298390046f541529039" data-uuid="Page-171-29e664fa70" data-cta="secondary"><div class="component-content-container"><div class="component-backdrop" style="background-color: transparent"></div> <div class="component-content"> <div class="component-content-backdrop" style="background-color: transparent"></div> <div class="component-title"><header data-context-name="title"> <h2 class="linked-title--section ">Contact us</h2> </header></div> <div class="component-text wysiwyg-content " data-context-name="text"><p>Please visit our <a href="/patients-and-visitors/billing#component_9cb888455f" data-document-title="false" draggable="false">frequently asked questions</a>. If you have other questions about your Scripps bill, click the button below to send us a message in MyScripps. 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