Declaración de accesibilidad

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y</li> <li>navegar utilizando tecnologías de asistencia como teclados y software de reconocimiento de voz.</li> </ul> <p>Los usuarios de interfaces para adultos mayores lanzadas antes de 2020 pueden experimentar interrupciones en la funcionalidad y esto ayuda a que una interfaz sea perceptible, operable o comprensible cuando depende de tecnologías de asistencia.</p> <p>Se recomienda a los clientes que se suscriban a servicios con interfaces de marca, como WorldCat Discovery, y que prueben las selecciones de colores con herramientas como <a href="https://accessibilityinsights.io/docs/en/web/overview/">Accessibility Insights for Web</a>.</p> <h2>Atención al cliente</h2> <p>Los clientes actuales que tengan dificultades para utilizar los servicios de OCLC con tecnología de asistencia o de adaptación, después de haber intentado soluciones alternativas, pueden comunicarse <a href="https://help.oclc.org/Librarian_Toolbox/Contact_OCLC_Support/Contact_OCLC_Support_in_your_region">con el Servicio de asistencia de su región</a>.</p> <h2>Esfuerzos continuos</h2> <p>OCLC aborda la accesibilidad a través de un enfoque múltiple:</p> <ul> <li>Evaluaciones periódicas de accesibilidad</li> <li>Más oportunidades de capacitación para los empleados</li> <li>Más percepción y conocimiento sobre la accesibilidad en cuanto al desarrollo de productos</li> <li>Verificación de que los productos de OCLC evolucionan hacia un diseño y una tecnología más accesibles</li> </ul> <h2>Cumplimiento de la normativa</h2> <p>Nos centramos en el cumplimiento de los estándares WCAG 2.1 de nivel AA a nivel nacional y mundial, incluyendo normas regionales como la:</p> <ul> <li>Ley <a href="https://www.section508.gov/">ADA, sección 508</a></li> <li>Estándar europeo (<a href="https://www.etsi.org/deliver/etsi_en/301500_301599/301549/02.01.02_60/en_301549v020102p.pdf">EN 301 549 Requisitos de accesibilidad para productos y servicios TIC</a>)</li> <li>Ley de Accesibilidad Canadiense para ontarianos con Discapacidades (<a href="https://www.aoda.ca/">AODA</a>)</li> </ul> <h2>Métodos de evaluación</h2> <p>OCLC se compromete a apoyar el uso de nuestros servicios por parte de todos los usuarios. La accesibilidad es un factor importante durante el desarrollo de nuestros productos. Las funciones que se encuentran en desarrollo activo se verifican con una serie de herramientas, incluyendo, entre otras, Accessibility Insights for Web; SiteImprove; el lector de pantalla VoiceOver para dispositivos de Apple; y el lector de pantalla JAWS para dispositivos de Microsoft Windows, antes de que el producto pase a producción.</p> <h2>Informes de conformidad</h2> <p>Los informes de conformidad indican el impacto en las vistas o páginas que admiten flujos de trabajo de usuarios clave, así como el servicio holístico. Los informes abarcan el cumplimiento de los estándares WCAG 2.1 de niveles A y AA; los capítulos 3, 5 y 6 de la Ley ADA, sección 508; y los capítulos 4, 9 y 12 del estándar europeo (EN 301 549). En los informes se proporciona una explicación de los capítulos 5, 6, 7 y 10.</p> <p>Las auditorías de los informes de conformidad utilizan las siguientes herramientas:</p> <ul> <li>Herramienta de evaluación SiteImprove con el navegador Chrome</li> <li>Herramienta de evaluación WAVE con el navegador Chrome</li> <li>Lector de pantalla VoiceOver en la plataforma Apple con Apple Safari</li> <li>Verificador de contraste de WebAIM</li> <li>Revisión manual del código y conocimiento general del producto</li> </ul> <p>Los clientes actuales y potenciales pueden solicitar informes de conformidad a través del siguiente formulario.</p> <p>Envíe sus preguntas a <a href="/cdn-cgi/l/email-protection#b8d9dbdbddcbcbd1dad1d4d1ccc1f8d7dbd4db96d7cadf"><span class="__cf_email__" data-cfemail="e28381818791918b808b8e8b969ba28d818e81cc8d9085">[email protected]</span></a>.</p> </div> <div class="highlightbox section">  <div class="hbox "> <div class="highlightbox parsys"><div class="text parbase section"> <h2 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