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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <meta http-equiv="content-type" content="text/html; charset=utf-8" /> <link rel="P3Pv1" href="/w3c/p3p.xml" /> <link rel="stylesheet" href='https://cdn.jsdelivr.net/npm/@boomi/exosphere@3.0.0/dist/styles.css' /> <script type="text/javascript" > var csp = ''; var nonce = '4ff86a18dc8e54be4e64'; //<![CDATA[ var mashery_info = { }; // iframe'd detection, to pop out if in an iframe if (window.location !== parent.window.location && !(/(page|docs|blog)\/preview/.test(window.location.pathname))) { parent.window.location = window.location; } //]]> </script> <title>Sprinklr - Listening Widget</title> <link rel="alternate" type="application/rss+xml" href="https://developer.sprinklr.com/docs/feed-comments/api_10/listening_widgets" /> <link rel="stylesheet" type="text/css" media="screen" href="/files/sprinklr-skin.css" /> <style type="text/css" media="screen">  </style> <script src="/public/Mashery/scripts/themes/blackbeard/placeholders.js" type="text/javascript"></script> <script src="/public/Mashery/scripts/Mashery/source/ForumPreview.js" type="text/javascript"></script> <script src="https://kit.fontawesome.com/39e025f811.js" type="text/javascript"></script> <script type="text/javascript"> //<![CDATA[ //]]> </script> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-146355792-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-146355792-1'); //]]> </script>  <script type="text/javascript" > if(window.SyntaxHighlighter != undefined) { // check for syntax highlighter load before using SyntaxHighlighter.all(); } </script>     </head> <body id="page-docs" class="page-docs read en_US">  <div id="page" class="page read">  <div id="header" class="header"> <div id="branding" class="branding"> <div id="branding-logo" class="branding-logo"> Sprinklr </div> <div id="branding-tagline"> </div>  </div> <div id="search" class="search"> <form id="search-input" class="search-input" method="get" action="/search"> <div> <input id="search-box" class="search-box" type="text" value="" name="q" /> <input id="search-button" class="search-button" type="submit" value="Search" /> </div> </form> </div> </div>  <div id="user" class="user"> <div id="user-auth" class="user-auth"> </div> <div id="user-main" class="user-main"> </div> <div id="user-nav" class="user-nav"> <ul> <script > window. addEventListener('load', (event) => { var lastSignOut = document.getElementById("lastSignOut"); if(lastSignOut) { lastSignOut.addEventListener("click", function () { document.getElementById('mashery-logout-form').submit(); }); } }); </script> <li class="first sign-in"> <a href="https://developer.sprinklr.com/login/login?r=https%3A%2F%2Fdeveloper.sprinklr.com%2Fdocs%2Fread%2Fapi_10%2Flistening_widgets&h=fe162119f43b4af1075560cda60c9fcd">Sign In</a> </li> <li class="register"> <a href="https://developer.sprinklr.com/member/register">Register</a> </li> </ul> </div> <div id="user-menu"> </div> </div> <div id="info" class="info" style="display: none;"> </div>  <div id="content" class="content"> <div id="main" class="main"> <ul class="pun-nav last"><li class="previous"><span class="label">Previous:</span> <a href="https://developer.sprinklr.com/docs/read/api_10/listening/Listening_Topics">Listening Topics</a></li><li class="up"><span class="label">Up:</span> <a href="https://developer.sprinklr.com/docs/read/api_10">API 1.0</a></li><li class="next"><span class="label">Next:</span> <a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Distribution_Widget">Distribution Widget</a></li></ul> <h1 class="first">Listening Widget</h1> <div class="section"> <div class="section-body"> Listening Dashboard Widgets are customizable widgets that you can add to a Listening Dashboard to visualize data. They allow you to engage with relevant data sets and help you listen, learn, and act on critical developments in real-time. At a time, you can add single or multiple widgets to a Listening dashboard. The primary purpose of adding a widget on a Listening dashboard is to visualize data insightfully. You can translate large data sets and metrics into graphs, charts, and other visuals by adding customizable widgets. As a result, the visual representation of data makes it easier to identify and share real-time trends, outliers, and new insights about the information represented in the widget. <div class="bd-callout bd-callout-info"> <p><strong>Related Knowledge Base Article:</strong> <b><a href="https://help.sprinklr.com/articles/listening/create-listening-dashboard-widgets-to-visualize-data-in-realtime/6137656652911d3e29ad74dc">Create Listening Dashboard Widgets</a></b></div> <h2>Request Parameters</h2> <table> <thead> <tr> <th>Fields</th> <th>Required</th> <th>Type</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>sinceTime</td> <td>Optional</td> <td>Long</td> <td>start time of the time range in milliseconds</td> </tr> <tr> <td>untilTime</td> <td>Optional</td> <td>Long</td> <td>end time of the time range in milliseconds</td> </tr> <tr> <td>timeField</td> <td>Optional</td> <td>String</td> <td>Set the type of time range (sinceTime + untilTill) to use. It takes either<br/> "SYSTEM_CREATED_TIME": The time message is created on Sprinklr<br/> "SN_CREATED_TIME": The time message is created on social network (default) </td> </tr> <tr> <td>timezoneOffset</td> <td>Optional</td> <td>Long</td> <td>The timezone UTC offset in milliseconds. Default offset set to 0 for UTC based time. e.g.  EST timezone -5 UTC it will be -(5*60*60*1000)</td> </tr> <tr> <td>details</td> <td>Required</td> <td> <a href="#WidgetDetails">WidgetDetails</a> </td> <td>The details for the widget.</td> </tr> <tr> <td>filters</td> <td>Optional</td> <td> List<<a href="#WidgetFilter">WidgetFilter</a>> </td> <td>The filters applied to the widget.</td> </tr> <tr> <td>metric</td> <td>Optional</td> <td>WidgetMetricType</td> <td>The metric type for the widget; MENTIONS (default), REACH</td> </tr> <tr> <td>trendAggregationPeriod</td> <td> </td> <td>TrendAggregationPeriod</td> <td>The trend aggregate period; applicable for TREND and GROUPED_TREND Widget <br> {HOUR, DAY, WEEK, MONTH, QUARTER, YEAR}  </td> </tr> <tr> <td>start</td> <td>Optional</td> <td>int</td> <td>starting page number; default=0; applicable for only STREAM Widget</td> </tr> <tr> <td>rows</td> <td>Optional</td> <td>int</td> <td>max number of items in the page; default=100; applicable for only STREAM</td> </tr> <tr> <td>echoRequest</td> <td>Optional</td> <td>boolean</td> <td>flag to state whete to get back request in response object.</td> </tr> <tr> <td>tag</td> <td>Optional</td> <td>String</td> <td>A state parameter. It can be used as version attached with the response. It will remain unchanged from api and will be returned as it is.</td> </tr> </tbody> </table> <hr/> <h2>WidgetDetails</h2> WidgetDetails object is used to select the widget and specify any group-by information (if applicable). <table> <thead> <tr> <th>Fields</th> <th>Type</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>widgetType*</td> <td> <a href="#WidgetType">WidgetType</a> </td> <td>The type of widget.</td> </tr> <tr> <td>subType</td> <td>String</td> <td>secondary widgetType, optional</td> </tr> <tr> <td>dimension</td> <td>Dimension</td> <td>The outer group-by.</td> </tr> <tr> <td>otherDimension</td> <td>Dimension</td> <td>The inner group-by.</td> </tr> <tr> <td>customFieldName</td> <td>String</td> <td>Name of custom field. Only required if Dimension is one of the following : MESSAGE_PARTNER_CUSTOM_FIELDS MESSAGE_CLIENT_CUSTOM_FIELDS PROFILE_PARTNER_CUSTOM_FIELDS PROFILE_CLIENT_CUSTOM_FIELDS</td> </tr> </tbody> </table> <a id="WidgetFilter" name="WidgetFilter"></a> <h2>WidgetFilter</h2> The list of WidgetFilter object is used to specify any filtering configurations. Please note that when TOPIC is used as a filter, a maximum of 10 topics may be specified per request. <table> <thead> <tr> <th>Fields</th> <th>Type</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>dimension</td> <td>Dimension</td> <td>The field on which filtering must be made.</td> </tr> <tr> <td>filterValues</td> <td>List<String></td> <td>The values of the filter.</td> </tr> <tr> <td>customFieldName</td> <td>String</td> <td>Name of custom field. Only required if Dimension is one of the following : MESSAGE_PARTNER_CUSTOM_FIELDS MESSAGE_CLIENT_CUSTOM_FIELDS PROFILE_PARTNER_CUSTOM_FIELDS PROFILE_CLIENT_CUSTOM_FIELDS<br></td> </tr> </tbody> </table> <a id="WidgetType" name="WidgetType"></a> <h2>WidgetType</h2> The currently supported widgetTypes are: <table> <thead> <tr> <th>WidgetType</th> <th>Return type</th> </tr> </thead> <tbody> <tr> <td> <a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Distribution_Widget">DISTRIBUTION</a> </td> <td>DistributionResponse</td> </tr> <tr> <td> <a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Grouped_Distribution_Widget">GROUPED_DISTRIBUTION</a> </td> <td>GroupedDistributionResponse</td> </tr> <tr> <td> <a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Trend_Widget">TREND</a> </td> <td>TrendResponse</td> </tr> <tr> <td> <a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Grouped_Trend_Widget">GROUPED_TREND</a> </td> <td>GroupedTrendResponse</td> </tr> <tr> <td> <a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Users_Widget">USERS</a> </td> <td>UsersResponse</td> </tr> <tr> <td> <a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Topic_Cluster_Widget">TOPIC_CLUSTER</a> </td> <td> TopicClusterResponse <div></div> </td> </tr> </tbody> </table> <a id="Dimension" name="Dimension"></a> <h2>Dimension</h2> The dimension keys which are supported for performing the queries. <table> <thead> <tr> <th>Dimension</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>TOPIC_GROUP</td> <td>Sprinklr's categorization for topics. Every topic is a member of exactly one topic group. *As of April 30, 2016, this field can no longer be used as a filter in Widget Query or Stream requests.</td> </tr> <tr> <td>TOPIC</td> <td>The listening topic query. Topic queries are used by Sprinklr to fetch data from its data providers.</td> </tr> <tr> <td>SENTIMENT</td> <td>Sentiment of the message - Positive, Neutral, or Negative. Sentiment is currently supported forthe following languages: Arabic, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish.</td> </tr> <tr> <td>MEDIA_SOURCE</td> <td> The source of the message. See <a href="/docs/developr/objects/listening_sources/">Media Source</a> for a list of sources. </td> </tr> <tr> <td>LANGUAGE</td> <td>The language of the message, as identified by Sprinklr or its data providers.</td> </tr> <tr> <td>GEO_COUNTRY</td> <td>The user-provided or Sprinklr-identified country of origin of the message.</td> </tr> <tr> <td>GEO_STATE</td> <td>The user-provided or Sprinklr-identified state of origin of the message.</td> </tr> <tr> <td>GEO_CITY</td> <td>The user-provided or Sprinklr-identified city of origin of the message.</td> </tr> <tr> <td>GENDER</td> <td>Gender of the sender - Male or Female. Gender is not available for all messages.</td> </tr> <tr> <td>WORD_CLOUD_OVERALL</td> <td>Terms used within the title or body of a message, weighted by frequency of use.</td> </tr> <tr> <td>WORD_CLOUD_HASH_TAGS</td> <td>Hashtags used within the title or body of a message, weighted by frequency of use.</td> </tr> <tr> <td>WORD_CLOUD_PRODUCTS</td> <td>Products mentioned within the title or body of a message, weighted by frequency of use.</td> </tr> <tr> <td>DOMAIN</td> <td>The domain name of a message's website of origin.</td> </tr> <tr> <td>LINKS</td> <td>URLs used within the body of a message.</td> </tr> <tr> <td>USER_ID</td> <td>Dimension for filtering by user id. Can only be used in WidgetFilter. The values in WidgetFilter.filterValues should be in format of “<media source>:<user-id>”. For example, “TWITTER:18806338”</td> </tr> <tr> <td>USER_SCREEN_NAME</td> <td>Dimension for filtering by user screen name. Can only be used in WidgetFilter. The values in WidgetFilter.filterValues should be in format of “<media source>:<user-screen-name>”. For example, “TWITTER:barackobama”</td> </tr> <tr> <td>MESSAGE_PARTNER_CUSTOM_FIELDS</td> <td>Custom labels that can be applied to messages for more granular categorization. Partner custom fields can be viewed across all clients within a Sprinklr partner. Can be used to group and filter.</td> </tr> <tr> <td>MESSAGE_CLIENT_CUSTOM_FIELDS</td> <td>Custom labels that can be applied to messages for more granular categorization. Client custom fields can be viewed across particular clients. Can be used to group and filter.</td> </tr> <tr> <td>PROFILE_PARTNER_CUSTOM_FIELDS</td> <td>Custom labels that can be applied to message authors for more granular categorization. Partner custom fields can be viewed across all clients within a Sprinklr partner. Can be used to group and filter.</td> </tr> <tr> <td>PROFILE_CLIENT_CUSTOM_FIELDS</td> <td>Custom labels that can be applied to message authors for more granular categorization. Client custom fields can be viewed across particular clients. Can be used to group and filter.</td> </tr> <tr> <td>MESSAGE_PRIORITY</td> <td>Workflow-level dimension set by Sprinklr users indicating the priority of a message.</td> </tr> <tr> <td>MESSAGE_TAGS</td> <td>Workflow-level dimension applied by Sprinklr users. Message tags are freeform strings that can be applied to one or more messages.</td> </tr> <tr> <td>MESSAGE_STATUS</td> <td>Workflow-level dimension set by Sprinklr users indicating the status of a message.</td> </tr> <tr> <td>MESSAGE_ASSIGNED_TO</td> <td>Workflow-level dimension indicating to whom a message has been assigned.</td> </tr> <tr> <td>MESSAGE_ASSIGNED_BY</td> <td>Workflow-level dimension indicating who has assigned a message to another user.</td> </tr> <tr> <td>PARTNER_QUEUES</td> <td>Workflow-level dimension indicating the queue to which a message has been assigned. Partner queues can be used across a Sprinklr partner.</td> </tr> <tr> <td>CLIENT_QUEUES</td> <td>Workflow-level dimension indicating the queue to which a message has been assigned. Client queues can be used within clients.</td> </tr> </tbody> </table> <h2>Response</h2> All responses follow the same structure. <table> <thead> <tr> <th>Fields</th> <th>Type</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>status</td> <td>String</td> <td>SUCCESS or FAILED</td> </tr> <tr> <td>response</td> <td><depending on actual widget></td> <td>This depends on the actual widget request</td> </tr> <tr> <td>failureMessage</td> <td>String</td> <td>Failure message in case of status=FAILED</td> </tr> <tr> <td>errorCode</td> <td>String</td> <td>Error code in case of status=FAILED</td> </tr> </tbody> </table> <h3>Rate this page</h3> <div id="rater"></div> </div> <div class="section-meta"> <p> <span class="revision">version 23</span> <span class="timestamp">as of <abbr title="10/6/22 8:05 am">2 years ago</abbr></span> <span class="moniker">by <span class="user-reference">Neha.TechWriter</span></span></p> </div> <ul class="pun-nav last"><li class="previous"><span class="label">Previous:</span> <a href="https://developer.sprinklr.com/docs/read/api_10/listening/Listening_Topics">Listening Topics</a></li><li class="up"><span class="label">Up:</span> <a href="https://developer.sprinklr.com/docs/read/api_10">API 1.0</a></li><li class="next"><span class="label">Next:</span> <a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Distribution_Widget">Distribution Widget</a></li></ul> </div> </div>  <div id="sub" class="sub"> <h2>Docs Navigation</h2> <ul> <li class="active"><a href="https://developer.sprinklr.com/docs/read/Home">Getting Started</a></li> <li><a href="https://developer.sprinklr.com/docs/read/API_Overview">API Overview</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_overview/Getting_Started">Getting Started</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_overview/Register_on_Developer_Portal">Developer Portal Registration</a></li> <li><a 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CRM Integration Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Omnichannel_Handover_Protocol__Blueprint">Omnichannel Handover Protocol - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Source_Agnostic_Blueprint">Source Agnostic - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/User_Provisioning__Blueprint">User Provisioning - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/IVR_Deflection__Blueprint">IVR Deflection - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Engagement_Dashboards__Blueprint">Engagement Dashboards - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Digital_Asset_Management__Blueprint">Digital Asset Management - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Custom_Entity__Blueprint">Custom Entity - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Publishing__Blueprint">Publishing - Blueprint</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/Webhooks">Sprinklr Webhooks</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Webhook_Types">Webhook Types</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Create_Subscription">Create Subscription</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Verify_Subscription">Verify Subscription</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Activate_Subscription">Activate Subscription</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Read_Subscription">Read Subscription</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Update_Subscription">Update Subscription</a></li> <li><a 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href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Profile_Webhooks">Profile Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Workflow_Updated">Workflow Updated Webhook</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Comment_Webhooks">Comment Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Campaign_Webhooks">Campaign Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Asset_Webhooks">Asset Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Thread_Control_Webhook">Thread Control Webhook</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Task_Webhooks">Task Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Recommendation_Webhook">Recommendation Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Draft_Webhooks">Draft Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Account_Webhooks">Account Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Source_Agnostic_Message_Webhooks">Source Agnostic Message Webhook</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Voice_Call_Event_Updates_Webhook">Voice Call Event Updates Webhook</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/User_Current_State_Webhook">User Current State Webhook</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Template_Asset_Webhooks">Template Asset Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/User_Webhooks">User Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Work_Queue_Webhooks">Work Queue Webhooks</a></li> </ul> </li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/API_20">API 2.0</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Account_API">Account</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Fetch_Account">Read Account</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Fetch_Account_by_Channel_Id">Read Account by Channel Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Update_Custom_Properties">Update Custom Properties</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Update_Custom_Properties__Partial">Update Custom Properties - Partial</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Update_Account_Visiblity">Update Account Visibility</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Deactivate_Account">Deactivate Account</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api">Advocacy Community</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api/Fetch_Project_Id">Fetch Project Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api/Fetch_Screener_Questions">Fetch Screener Questions</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api/Fetch_Screener_Answers">Fetch Screener Answers</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api/Find_Users_Using_project_Id">Find Users Using Project Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api/Update_Community_User">Update Community User</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Asset_Group">Asset Group</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/asset_group/Create_Asset_Group">Create Asset Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/asset_group/Fetch_Asset_Group">Read Asset Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/asset_group/Update_Asset_Group">Update Asset Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/asset_group/Delete_Asset_Group">Delete Asset Group</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/audit_api">Audit</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/audit_api/Audit_API">Audit API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/audit_api/Fetch_Audit_Details_by_Cursor">Fetch Audit Details by Cursor</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Bulk_Import">Bulk Import Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Campaign_API">Campaign</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/Create_Campaign">Create Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/Fetch_Campaign">Read Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/Update_Campaign">Update Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/Delete_Campaign">Delete Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/Fetch_All_Campaign">Fetch All Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/External_Update_Campaign">External Update Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/External_Fetch_Campaign">External Read Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/External_Delete_Campaign">External Delete Campaign </a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_briefs">Campaign Brief</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_briefs/Untitled">Create Campaign Brief</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Case_API">Case </a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Create_Case">Create Case</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Fetch_Case_by_Case_Number">Read Case by Case Number</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Fetch_Case_by_Channel_Case_Id">Read Case by Channel Case Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Fetch_Case_by_Channel_Case_Number">Read Case by Channel Case Number</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Case_Associated_Messages">Case Associated Messages </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Fetch_Case_by_Case_Id">Read Case by Case Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Case_Update_API">Case Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Delete_Case">Delete Case Using Case Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Delete_Case_Using_Case_Number">Delete Case Using Case Number</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Create_Case_Via_Profile">Create Case Via Profile</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Create_Case_Via_Profile__Bulk">Create Bulk Cases Via Profile</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Update_Channel_Case_Details">Update Channel Case Details</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Merge_Cases">Merge Cases</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/client_api">Fetch Accessible Workspaces</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api">Comment (Note)</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api/Add_Comment">Add Comment</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api/Fetch_Comment">Read Comment</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api/Update_Comment">Update Comment</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api/Delete_Comment">Delete Comment</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api/Add_Multiple_Comments">Add Multiple Comment Attachments</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/CRM_USER_MAPPING">CRM User Mapping</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Fetch_CRM_User_Mapping">Fetch CRM User Mapping</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Fetch_and_Download_CRM_User_Mapping">Fetch and Download CRM User Mapping</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Fetch_CRM_User_Mapping_Using_CRM_User_Ids">Fetch CRM User Mapping Using CRM User Ids</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Fetch_CRM_User_Mapping_Using_SPR_User_Ids">Fetch CRM User Mapping Using SPR User Ids</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Add_CRM_User_Mapping">Add CRM User Mapping</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Create_Update_CRM_User_Mappings">Create/Update CRM User Mappings</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Create_Update_User_Mapping__Bulk">Create/Update User Mapping - Bulk</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Create_Update_User_Mapping__From_File">Create/Update User Mapping - From File</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Delete_CRM_User_Mapping">Delete CRM User Mapping</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Custom_Entity">Custom Entity</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Create_Entity_Definition">Create Entity Definition</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_Entity_Definition">Fetch Entity Definition</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_All_Entity_Definitions">Fetch All Entity Definitions</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Update_Entity_Definition">Update Entity Definition</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Create_Custom_Entity_Field">Create Entity Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_Entity_Fields">Fetch Entity Fields</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Update_Custom_Entity_Field">Update Custom Entity Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Delete_Custom_Entity_Field">Delete Custom Entity Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Create_Custom_Entity">Create Custom Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_Custom_Entity">Fetch Custom Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Search_Custom_Entity_Using_Filters">Search Custom Entity Using Filters</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Update_Custom_Field">Update Custom Entity (Partial)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Update_Custom_Entity">Update Custom Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Create_Update_Custom_Entity">Create/Update Custom Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Delete_Custom_Entity">Delete Custom Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Create_Custom_Entity_Trigger">Create Custom Entity Trigger</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_Custom_Entity_Trigger">Fetch Custom Entity Trigger</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_Custom_Entity_Triggers">Fetch All Custom Entity Triggers</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Update_Custom_Entity_Trigger">Update Custom Entity Trigger</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Enable_Disable_Custom_Entity_Trigger">Enable/Disable Custom Entity Trigger</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Delete_Custom_Entity_Trigger">Delete Custom Entity Trigger</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Custom_Fields_API">Custom Field</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_fields_api/Create_Custom_Field">Create Custom Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_fields_api/Fetch_Custom_Field_Using_Field_Name">Fetch Custom Field Using Field Name</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_fields_api/Update_Custom_Field">Update Custom Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_fields_api/Update_Delete_Custom_Field_Values">Update Options with Label</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Template_API">Content Template</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/template_api/Get_Content_Template">Fetch User-Created Content Template Details </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/template_api/Fetch_Standard_Content_Template_Details">Fetch Standard Content Template Details</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/template_api/Fetch_Content_Template_Id_and_Name">Fetch Content Template Details Using Sorting and Filters</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/template_api/Fetch_Content_Template_Details_by_Channel_Type">Fetch Content Template Details by Channel Type</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Data_Ingestion_API">Data Ingestion</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/data_ingestion_api/Bulk_Profile">Bulk Profile</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/data_ingestion_api/Bulk_Messages">Bulk Messages</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/deflection_api">Deflection</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Email_API">Create Email </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Intuition_API">Intuition </a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Text_Predict"> Text Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Text_Batch_Predict"> Text Batch Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Product_Insights_Predict">Product Insights Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Product_Insights_Batch_Predict">Product Insights Batch Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Location_Insights_Predict">Location Insights Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Location_Insights_Batch_Predict">Location Insights Batch Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Intent_Predict">Intent Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Intent_Batch_Predict">Intent Batch Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Visual_Insight">Visual Insight Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Visual_Batch_Predict">Visual Insight Batch Predict</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Trigger_Customer_Journey">Journey Facilitator</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/trigger_customer_journey/Trigger_Customer_Journey__New_Profile">Trigger Customer Journey</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/trigger_customer_journey/Trigger_Customer_Journeys">Trigger Customer Journeys - Bulk</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/trigger_customer_journey/Search_Journeys">Search Customer Journeys</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api">Knowledge Base</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Create_Knowledge_Base_Article">Create Knowledge Base Article</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Update_Knowledge_Base_Article">Update Knowledge Base Article</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Delete_Knowledge_Base_Article">Delete Knowledge Base Article</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Read_Content_by_Content_Id">Read Content by Content Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Read_Content_By_Ids_Bulk">Read Content By Ids (Bulk)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Search_Knowledge_Base_Content">Search Knowledge Base Content</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Read_Folder_by_Folder_Id">Read Folder by Folder Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Search_Folder_Category">Search Folder (Category)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Get_Version_History_by_Id">Get Version History by Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Search_Version_History">Search Version History</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Get_Content_by_Migration_Details">Get Content by Migration Details</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Save_Knowledge_Base_Content">Save Knowledge Base Content</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Find_Linked_Assets">Find Linked Assets</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lead_api">Lead</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lead_api/Create_Update_Lead_Event">Create/Update Lead Event</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lead_api/Create_Update_Bulk_Lead_Event">Create/Update Bulk Lead Event</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lead_api/Create_Update_Lead">Create/Update Lead</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lead_api/Create_Update_Bulk_Leads">Create/Update Bulk Leads</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Live_Stream_Chat">Live Stream Chat</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/live_stream_chat/Create_Update_Live_Chat_Event">Create/Update Live Chat Event</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/live_stream_chat/Fetch_Live_Stream_Chat_Events">Fetch Live Stream Chat Events</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/live_stream_chat/fetch_Live_Stream_Chat_Event">Fetch Live Stream Chat Event</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/live_stream_chat/Start_Event_API">Start Live Stream Chat Event</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/live_stream_chat/End_Live_Stream_Chat_Event">End Live Stream Chat Event</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lookup_api_20">Lookup</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lookup_api_20/Generic_Lookup">Lookup By Dimension</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lookup_api_20/Lookup_By_Id">Lookup By Id</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Listening_API">Listening</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/Topic">Topic</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic/Create_Topic">Create Topic</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic/Read_Topic">Read Topic</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic/Update_Topic">Update Topic</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic/Delete_Topic">Delete Topic</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/Topic_Group">Topic Group</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_group/Create_Topic_Group">Create Topic Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_group/Read_Topic_Group">Read Topic Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_group/Update_Topic_Group">Update Topic Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_group/Delete_Topic_Group">Delete Topic Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_group/Fetch_All_Topic_Group">Fetch All Topic Groups</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/Keyword_Group">Keyword List</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/keyword_group/Create_Keyword_List">Create Keyword List</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/keyword_group/Fetch_All_Keyword_Lists">Fetch All Keyword Lists</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/keyword_group/Read_Keyword_List">Read Keyword List</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/keyword_group/Update_Keyword_List">Update Keyword List</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/keyword_group/Delete_Keyword_List">Delete Keyword List</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/Theme">Theme</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/theme/Create_Theme">Create Theme</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/theme/Read_Theme">Read Theme</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/theme/Update_Theme">Update Theme</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/theme/Delete_Theme">Delete Theme</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/Topic_Backfill">Topic Backfill</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_backfill/Create_Backfill">Create Backfill</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_backfill/Read_Backfill">Read Backfill </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_backfill/Accept_Backfill">Accept Backfill</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_backfill/Cancel_Backfill">Cancel Backfill</a></li> </ul> </li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/macro_api">Macro API</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/macro_api/Apply_Macro">Apply Macro</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Me_API_20">Me API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20">Message</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Fetch_Message_by_ID">Read Message by ID</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Read_Message_by_UMID">Read Message by UMID</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Message_Action">Message Action</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Message_Conversations">Message Conversations</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Read_Messages_Bulk">Read Messages (Bulk)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Message_Read_Validation">Mark Message as Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Update_Message_Properties">Update Message Properties</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Media_Upload_API">Media Upload</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis">Participant APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Create_Participant_API">Create Participant API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Update_Account_Participant">Update Account Participant</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Update_Primary_Participant">Update Primary Participant </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Fetch_All_Participants">Fetch All Participants</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Fetch_Participant_Using_Participant_Id">Fetch Participant Using Participant Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Delete_Participant">Delete Participant</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Profile_API">Profile </a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Create_Update_Universal_Profile">Create/Update Universal Profile</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Fetch_Profile_by_sntype_and_snUserId">Fetch Profile by sntype and snUserId</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Fetch_Profile_by_Profile_Id">Fetch Profile by Profile Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Profile_Conversations">Fetch Profile Conversations</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Search_Profile_by_sntype_and_username">Fetch Profile by sntype and username</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Update_Profile_List">Update Profile List</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Publishing_API">Publishing</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Create_Draft">Create Draft</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Schedule_Draft">Schedule Draft</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Update_Draft">Update Draft</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Delete_Draft">Delete Draft</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Publishing_Message">Publishing Message</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Publishing_Post">Publishing Post</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Delete_Post">Delete Post</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Publishing_Reply">Publishing Reply</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Publishing_SMS">Publishing SMS</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Publishing_Email">Publishing Email</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Update_Outbound_Post_Custom_Properties">Update Outbound Post Custom Properties</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Read_Post_by_Post_Ids">Read Post by Post Ids</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Read_Draft">Read Draft </a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Publishing_Dynamic_Templates">Publishing Template</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/Sprinklr_Live_Chat_Templates">Sprinklr Live Chat Templates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/WhatsApp_Dynamic_Templates">WhatsApp Dynamic Templates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/Instagram_Dynamic_Templates">Instagram Dynamic Templates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/Facebook_Dynamic_Templates">Facebook Dynamic Templates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/Twitter_Dynamic_Templates">Twitter Dynamic Templates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/Apple_Business_Chat">Apple Business Chat Templates</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Product_API">Product Catalog</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/product_api/Create_Product">Create Product</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/product_api/Read_Product">Read Product</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/product_api/Update_Product">Update Product</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/product_api/Delete_Product">Delete Product</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api">Reporting</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Custom_Query">Custom Query</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Custom_Query_Using_Widget_Id">Custom Query Using Widget Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Batch_Query">Batch Query</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Fetch_Reporting_Engines">Fetch Reporting Engines</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Fetch_Report_Name">Fetch Report Names</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Fetch_Custom_Metrics">Fetch Custom Metrics</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Fetch_Metrics_and_Dimensions">Fetch Metrics and Dimensions</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/SAM_API">Sprinklr Asset Manager </a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Create_Social_Asset">Create Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Fetch_Social_Asset">Read Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Update_Social_Asset">Update Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Delete_Social_Asset">Delete Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Secure_Media_Download">Secure Media Download</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Secure_Media_Download__Bulk">Secure Media Download - Bulk</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Asset_Import_via_Url">Asset Import via Url</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Asset_Import_Async">Asset Import Async</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/SCIM">User APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Create_User">Create User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Create_Update_User">Create/Update User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Bulk_Create_Update_User">Bulk Create/Update User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Fetch_User">Read User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Fetch_User_by_Email_ID">Read User by Email ID</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/User_Update">User Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Delete_User">Delete User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Partial_User_Update">Partial User Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Update_Agent_Status">Update Agent Status</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/SCIM_20">SCIM (User) APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim_20/Create_User">Create User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim_20/Read_User">Read User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim_20/Update_User">Update User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim_20/Delete_User">Delete User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim_20/Search_User">Search Users</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Skills_API">Skill</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/skills_api/Fetch_Skills_and_Proficiency">Fetch Skills and Proficiency</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/skills_api/Update_Remove_Skills">Update Proficiency/Remove Skills</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Search_api">Search</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/search_api/Search_by_Entity"> Search by Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/search_api/Search_by_Cursor">Search by Cursor</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Source_Agnostic_API">Source Agnostic Message</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/source_agnostic_api/Source_Agnostic__Send_Message">Source Agnostic - Send Message</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/source_agnostic_api/Source_Agnostic__Close_Conversation">Source Agnostic - Close Conversation</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Standard_Entity">Standard Entity</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Definition">Fetch Standard Entity Definition</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Create_Standard_Entity_Field">Create Standard Entity Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Fields">Fetch Standard Entity Fields</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Field_Using_apiName">Fetch Standard Entity Field Using apiName</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Update_Standard_Entity_Field">Update Standard Entity Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Create_Standard_Entity">Create Standard Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Using_Entity_Id">Fetch Standard Entity Using Entity Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Using_Primary_Key_Prefix">Fetch Standard Entity Using Primary Key Prefix</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Using_Primary_Key">Fetch Standard Entity Using Primary Key </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Update_Standard_Entity">Update Standard Entity Using Entity Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Update_Standard_Entity_Partial">Update Standard Entity (Partial)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Delete_Standard_Entity">Delete Standard Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Create_Update_Standard_Entity">Create/Update Standard Entity Using Entity Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Create_Update_Standard_Entity_Using_Primary_Key">Create/Update Standard Entity Using Primary Key</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Stream_API">Engagement Dashboard</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Fetch_Engagement_Dashboards">Fetch Engagement Dashboards</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Fetch_Engagement_Dashboard_by_Name">Fetch Engagement Dashboard by Name</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Outbound_Columns">Outbound Column Stream</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Inbound_Columns">Inbound Column Stream</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Stream_Cursor_API">Stream Cursor API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Case_Stream">Case Management Stream</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Fetch_UGC_Stream_Data">Fetch UGC Stream Data</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/support_ticket_api">Support Ticket</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/support_ticket_api/Create_Support_Ticket">Create Support Ticket</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/support_ticket_api/Fetch_Support_Case_Custom_Fields">Fetch Support Case Custom Fields</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Suppression_List">Supression List</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/suppression_list/Add_Contact_in_Supression_List">Add Contact in Suppression List</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/suppression_list/Bulk_Add_Contacts_in_Suppression_List">Bulk Add Contacts in Suppression List</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/suppression_list/Remove_Contact_from_Suppression_List">Remove Contact from Suppression List</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Thread_Control_API">Thread Control</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/thread_control_api/Pass_Control">Pass Control </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/thread_control_api/Release_Control">Release Control</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/thread_control_api/Acquire_Control">Acquire Control</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/thread_control_api/Check_Control">Check Control</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Task_API">Task</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/task_api/Create_Task">Create Task</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/task_api/Read_Task">Read Task</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/task_api/Update_Task">Update Task</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/task_api/Delete_Task">Delete Task</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice">Sprinklr Voice</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Fetch_All_Work_Queues">Fetch All Work Queues</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Fetch_Work_Queue_Stats">Fetch Work Queue Stats</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Fetch_Time_Slots">Fetch Time Slots</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Schedule_Callback">Schedule Callback</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Update_Callback_Details">Update Callback</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Cancel_Callback">Cancel Callback</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Fetch_Recording">Fetch Voice Recording </a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Conversational_AI">Sprinklr Bot</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/conversational_ai/Trigger_Bot_Application">Trigger Bot Application</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Shortener_API">URL Shortener</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/shortener_api/Read_URL_Shorteners">Read URL Shorteners</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/shortener_api/Shorten_Link">Create URL Shortener</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Webhook_Replay"> Webhook Replay and Retrieve</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/webhook_replay/Webhook_Replay">Webhook Replay</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/webhook_replay/Retrieve_Failed_Webhooks">Retrieve Failed Webhook Events</a></li> </ul> </li> </ul> </li> <li class="active"><a href="https://developer.sprinklr.com/docs/read/api_10">API 1.0</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Audit_Fetch_API">Audit</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/audit_fetch_api/Audit_API">Audit API</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/bootstrap_resources">Bootstrap Resources</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/bootstrap_resources/Bootstrap_Resources">Bootstrap Resources</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/bootstrap_resources/Accounts">Accounts</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/bootstrap_resources/Channels">Channels</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/bootstrap_resources/Queues">Queues</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/campaigns">Campaign</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/campaigns/Create_Campaign">Create Campaign</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases">Case</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Create">Case Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Read">Case Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Search">Case Search</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Update">Case Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Delete">Case Delete</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Create_Via_Profile">Case Create Via Profile</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/comments">Comment (Note)</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/comments/Comment_Search">Comment Search</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/create_short_url">URL Shortener</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/create_short_url/Create_Short_URL">Create Short URL</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields">Custom Field</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields/Custom_Field_Create">Custom Field Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields/Custom_Field_Read">Custom Field Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields/Custom_Field_Search">Custom Field Search</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields/Custom_Field_Update">Custom Field Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields/Custom_Field_Update_Options">Custom Field Update Options</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Content_Brief">Content Brief</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/content_brief/Create_Content_Brief">Create Content Brief</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/content_brief/Content_Brief_Read">Read Content Brief </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/content_brief/Update_Content_Brief">Update Content Brief</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/content_brief/Delete_Content_Brief">Delete Content Brief</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Dashboard_API">Dashboard</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/dashboard_api/Read_Dashboard_List">Read Dashboard List</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/engagement_dashboard">Engagement Dashboard</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/engagement_dashboard/Fetch_Engagement_Dashboards">Fetch All Engagement Dashboards</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/engagement_dashboard/Dashboard_Read">Fetch Engagement Dashboard </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/engagement_dashboard/Dashboard_Stream_Read">Dashboard Stream Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/engagement_dashboard/Case_Management_Stream">Case Management Stream</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/UGC_API">UGC API</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/ugc_api/Fetch_UGC_Stream_Data">Fetch UGC Stream Data</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/extensions">Extension</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/extensions/Extension_Create">Extension Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/extensions/Extension_Read">Extension Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/extensions/Extension_Update">Extension Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/extensions/Extension_Disable">Extension Disable</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening">Listening</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening/Listening_Streams">Listening Streams</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening/Listening_Topics">Listening Topics</a></li> </ul> </li> <li class="active"><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets" class="active">Listening Widget</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Distribution_Widget">Distribution Widget</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Grouped_Distribution_Widget">Grouped Distribution Widget</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Grouped_Trend_Widget">Grouped Trend Widget</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Trend_Widget">Trend Widget</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Users_Widget">Users Widget</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Topic_Cluster_Widget">Topic Cluster Widget</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Macro">Macro</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/macro/Apply_Macro">Apply Macro</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages">Message</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Channels">Channels</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Inbound_Messages">Inbound Messages</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Conversation_Fetch">Conversation Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Outbound_Messages_Posts">Outbound Messages (Posts)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Fetch_Message_by_UMID">Read Message by UMID</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Message_Actions">Message Actions</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Message_Properties_Update">Message Properties Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Message_Conversation_Read">Message Conversation Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Update_Message_Queue_Sentiment">Update Message Queue/Sentiment</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/paid_initiative_creation">Paid Initiative</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/paid_initiative_creation/Create_Paid_Initiative">Create Paid Initiative</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Product_APIs_New">Product APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/product_apis_new/Create_Product">Create Product</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/product_apis_new/Update_Product">Update Product</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/product_apis_new/Delete_Product">Delete Product</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles">Profile</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_Conversation_Read">Profile Conversation Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_Custom_Field_Add">Profile Custom Field Add</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_Custom_Field_Replace">Profile Custom Field Replace</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_List_Update">Profile List Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_Read">Profile Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_Search">Profile Search</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing">Publishing</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Post_Draft_Create">Post Draft Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Post_Draft_Read">Post Draft Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Post_Draft_Update">Post Draft Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Post_Publishing">Post Publishing</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Fetch_Post_by_Post_Id">Read Post by Post Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Update_Outbound_Message_Custom_Properties">Update Outbound Message Properties</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports">Reporting</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Report_Read">Report Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Account_Insights_Report">Account Insights Report</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Paid_Ad_Stat_Report">Paid Ad Stat Report</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Post_Insights_Report">Post Insights Report</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Report_Custom_Metrics_Read">Report Custom Metrics Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Surveys">Surveys</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Sprinklr_Reporting_Engines__Fetch_Metrics_and_Dimensions">Sprinklr Reporting Engines - Fetch Metrics and Dimensions</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Assets">Sprinklr Asset Manager</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Import">Asset Import</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Import_Async">Asset Import Async</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Upload">Asset Upload</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Create">Asset Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Read">Asset Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Search">Asset Search</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Update">Asset Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Delete">Asset Delete</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Media_Asset_Security">Media Asset Security</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition">Asset Definitions</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Digital_Asset">Digital Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Link_Asset">Link Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Post_Asset">Post Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Text_Asset">Text Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Media_Asset_Type">Media Asset Type</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Uploaded_Content">Uploaded Content</a></li> </ul> </li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users">User (SCIM)</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/User_Create">User Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/User_Read">User Read </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/User_Search">User Search</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/User_Delete">User Delete</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/User_Update">User Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/Update_Agent_Status">Update Agent Status</a></li> </ul> </li> <li>guided workflow<ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/guided_workflow/Run_Guided_Workflow">Execute Guided Workflow</a></li> </ul> </li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/sdks">SDKs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app">Live Chat SDKs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites">Install Web SDKs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/configure_settings">Configure Live Chat App Settings</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Open_and_close_chat">Open or Close the Live Chat Window</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Open_a_conversation">Open a Conversation</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Update_context_and_settings">Update Conversation Custom Fields or Context </a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Send_external_event_to_an_ongoing_conversation">Send a Message or Event to an Ongoing Conversation </a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Disable_or_enable_Live_Chat">Disable or Enable Live Chat</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Change_locale_of_Live_Chat">Change Language of Live Chat </a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Update_user_details">Update User Details</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Update_client_context">Update Client Custom Fields or Context</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Apply_Filter">Add Filter to Evaluate Live Chat State</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Remove_Filter">Remove Filter</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Type_references">Type References</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Subscribe_to_Live_Chat_Updates">Subscribe to Live Chat Updates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Unsubscribe_to_Live_Chat_Updates">Unsubscribe to Live Chat Updates</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/Postman_Collection">Postman Collection for Sprinklr APIs</a></li> <li><a href="https://developer.sprinklr.com/docs/read/GDPR">Privacy (GDPR)</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Create_GDPR_View_Request">GDPR - Create View Request</a></li> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Fetch_GDPR_Request_Status">GDPR - Fetch Request Status</a></li> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Fetch_Audience_Profile_Data">GDPR - Fetch Profile Data</a></li> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Create_GDPR_Edit_Request">GDPR - Create Edit Request</a></li> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Create_GDPR_Delete_Request">GDPR - Create Delete Request</a></li> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Reference">Reference</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/Community_API">Community APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Create_Unauthnticated_Token">Create Unauthenticated Token</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Create_Authenticated_Token">Create Authenticated Token</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/SignUp_API">Signup - New User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Generate_OTP">Generate OTP</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Validate_OTP">Validate OTP</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Create_Post">Create Post </a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Create_Comment">Create Comment</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Create_Reply">Create Reply</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Update_User">Update User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Search_Messages_Posts">Search Messages/Posts</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Message_Lookup">Message Lookup</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Unrestricted_Search_Messages_1">Unrestricted Search Messages</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Unrestricted_message_streaming">Unrestricted Message Streaming</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Search_User">Search User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Search_Users_Using_Time_Filter">Search Users Using Time Filter</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Fetch_Categories_Using_Parent_Id">Fetch Categories Using Parent Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Fetch_Categories_Using_Category_Id">Fetch Categories Using Category Ids</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Give_Awards_to_Users">Give Awards to Users</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/search_Awards_by_Name">Search Awards by Name</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Remove_Awards_from_Users">Remove Awards from Users</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Mark_Unmark_Solution_as_Official">Mark/Unmark Solution as Official</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Fetch_Rank_Using_Rank_Id">Fetch Rank Using Rank Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Fetch_Topics">Fetch Topics</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Mark_Unmark_Solution_as_Accepted">Mark/Unmark Solution as Accepted</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Fetch_Role_Using_Role_Id">Fetch Role Using Role Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Block_User">Block User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Unblock_User">Unblock User</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_APIs">Live Chat Application APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Handshake_API">Handshake API - Fetch Application Details</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/App_Handshake_API">App Handshake API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Create_New_Conversation">Create New Conversation</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Fetch_Conversations_API">Fetch Conversations API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Fetch_Single_Conversation">Fetch Single Conversation API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Fetch_Messages_API">Fetch Messages API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Fetch_Single_Message_API">Fetch Single Message API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Close_Conversation_API">Close Conversation API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/User_Lookup_API">User Lookup API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Start_Typing_API">Start Typing API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Stop_Typing_API">Stop Typing API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Message_Read_Validation">Message Read Validation</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Upload_File_API">Upload File API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Conversation_Send_API">Conversation Send API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Fetch_Notifications_and_User_Heartbeat">Fetch Notifications and User Heartbeat</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Post_Back_Message">Post Back Message</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/FAQ">FAQs</a></li> <li><a href="https://developer.sprinklr.com/docs/read/Changelog">Changelog</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q3_2024">Oct - Dec, 2024</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q2_2024">Jul - Sep, 2024</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q1_2024">Apr - June, 2024</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/qa4_2024">Jan - Mar, 2024</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q3_2023">Oct - Dec, 2023</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q2_2023">Jul - Sep, 2023</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/qa1_2023">Apr - Jun, 2023</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q4_2023">Jan - Mar, 2023</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q4_NDJ">Oct - Dec, 2022</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q3_2022">Jul - Sep, 2022</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q1_2022">Apr - Jun, 2022</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q4_2022">Jan - Mar, 2022</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q3_2021">Oct - Dec, 2021</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q2_2021">Jul - Sep, 2021</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q1_2021">Apr - Jun 2021</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/Q4_2021">Jan - Mar, 2021</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q3_2020">Oct - Dec, 2020</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q2_2020">Jul - Sep, 2020</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/Q1_2020">Apr - Jun, 2020 </a></li> </ul> </li> </ul> </div>  <div id="breadcrumbs"> </div> <div id="local" class="local"> <ul> <li class=" first"><a href="https://developer.sprinklr.com/docs/read/API_Overview">Documentation</a></li> <li class=" last"><a href="https://developer.sprinklr.com/docs/read/api_overview/Getting_Started">Getting Started</a></li> </ul> </div> <div id="nav" class="nav"> </div> </div>  <div id="footer" class="footer">  <div id="siteinfo" class="siteinfo"> </div>  </div> </div>   <script type="text/javascript" > // get the branding logo to set the mouseover/out and onclick var brandingLogo = document.getElementById('branding-logo'); if(brandingLogo != undefined) { brandingLogo.addEventListener("click", function () { location.href = "http://developer.sprinklr.com"; }); brandingLogo.addEventListener("mouseover", function () { this.style.cursor = 'pointer'; }); brandingLogo.addEventListener("mouseout", function () { this.style.cursor = 'auto'; }); } // get the mashery logo to set the mouseover/out and onclick var masheryLogo = document.getElementById('branding-mashery'); if(masheryLogo != undefined) { masheryLogo.addEventListener("click", function () { location.href = "http://www.mashery.com/"; }); masheryLogo.addEventListener("mouseover", function () { this.style.cursor = 'pointer'; }); masheryLogo.addEventListener("mouseout", function () { this.style.cursor = 'auto'; }); } </script>   <script type="text/javascript" > const enableBoomiTheme = 0; window.isOidcUser = 0; </script> <script type="text/javascript" src="/public/Mashery/scripts/themes/blackbeard/app.js"></script> <script type="text/javascript"> //<![CDATA[ https://developer.sprinklr.com/blog/read/Checking_Sprinklr_Env. /*! * Templates & Initializations * sprinklr v1.0.0 * Portal Theme Starter Kit v2.7.17 - Default Theme * http://github.com/mashery/portal-theme-starter-kit */ /** * Theme Templates */ // Remove the user nav window.portalOptions.templates.userNav = null; // Adjust the primary nav window.portalOptions.templates.primaryNav = `<div class="nav-primary nav-wrap" id="nav-primary"> <div class="container padding-top-small padding-bottom-small">  <a id="logo" class="logo" href="/"> <img src="/files/sprinklr-dev-portal-logonew.png" alt="sprinklr"> </a> <a role="button" class="nav-toggle" id="nav-primary-toggle" data-nav-toggle=".nav-collapse" href="#">{{content.menuToggle}}</a> <div class="nav-menu"> <div id="nav-user-menu" class="nav-collapse"> <ul class="nav" id="nav-user-list"> {{content.navItemsUser}} </ul> </div> <div id="nav-primary-menu" class="nav-collapse"> <ul class="nav" id="nav-primary-list"> {{content.navItemsPrimary}} <li style="height: 29px; width:29px; padding: 0"> <a href="/search" style="display: block; width:29px; height: 29px;"> <img src="/files/ic_search.svg" /> </a> </li> </ul> </div> </div> </div> </div>`; // Enable full width layouts window.portalOptions.templates.page = function () { return '<div class="main container container-small content" id="main">' + (mashery.globals.noHeading ? '' : '<h1>{{content.heading}}</h1>') + '{{content.main}}' + '</div>'; }; // Footer 2 // The second of two footer content sections. window.portalOptions.templates.footer2 = ` <div class="footer-2" id="footer-2"> <div class="container"> <div class="text-center"> <h2 class="text-white">Connect with us on Social</h2> <ul class="list-inline social-links"> <li><a href="https://www.facebook.com/sprinklr"><i class="fa fa-facebook"></i></a></li> <li><a href="https://twitter.com/Sprinklr"><i class="fa fa-twitter"></i></a></li> <li><a href="https://www.linkedin.com/company/sprinklr/"><i class="fa fa-linkedin"></i></a></li> <li><a href="https://www.youtube.com/c/sprinklr"><i class="fa fa-youtube-play"></i></a></li> </ul> </div> </div> </div> <div class="copyright-section"> <div class="container"> <div class="row"> <div class="grid-two-thirds text-left-large"> <ul class="list-inline no-margin-bottom" style="margin-top: 3px"> <li><a href="https://www.sprinklr.com/"><svg xmlns="http://www.w3.org/2000/svg" style="height:40px;width:48px;margin-bottom:-0.6em;" viewBox="0 0 137.31 111.2" aria-describedBy="logo-footer-title"><title id="logo-footer-title">Sprinklr</title><path fill="currentColor" d="M9.79 19.17A12.15 12.15 0 0 1 22.67 7.71a12.94 12.94 0 0 1 7.91 2.93C46.51 24.5 55.9 49 53.06 70.14c-.14 1-1.34 1-1.64 0C47 55 32.24 37.54 19.15 32.34c-6.2-2.46-9.76-7-9.36-13.18M122.84 17.95c0-9.64-8.09-18.21-19.89-17.94-22.4.51-52.5 58.14-35.27 110.48.21 1.06 1.24.86 1.31-.22 2.4-36.42 24.28-64.93 43.94-76 7.74-4.36 9.91-9.71 9.91-16.32M0 70.69C.51 78 6.6 81.54 12.21 81.54c12.79 0 28.78 6 38.19 13.83.78.65.92.43.41-1.34C47 80.71 26.64 58.4 11.83 58.4A11.6 11.6 0 0 0 0 70.69M137.28 70.69c-.49 7.28-6.57 10.85-12.18 10.85-12.79 0-28.78 6-38.19 13.83-.78.65-.92.43-.41-1.34 3.81-13.32 24.17-35.63 39-35.63a11.6 11.6 0 0 1 11.81 12.29"/></svg></a></li> <li><span class="text-small">© ${new Date().getFullYear()} Sprinklr Inc.</span></li> </ul> </div> <div class="grid-third text-right-large"><a target="_blank" href="https://sprinklr.com/contact-us" class="btn btn-primary">Contact</a></div> </div> </div> </div> `; // '<div class="footer-2 container" id="footer-2">' + // '<div class="row">' + // '<div class="grid-two-thirds text-left-large">' + // '<ul class="list-inline">' + // '<li><a href="https://www.sprinklr.com/"><svg xmlns="http://www.w3.org/2000/svg" style="height:2em;width:1.6em;margin-bottom:-0.6em;" viewBox="0 0 137.31 111.2" aria-describedBy="logo-footer-title"><title id="logo-footer-title">Sprinklr</title><path fill="currentColor" d="M9.79 19.17A12.15 12.15 0 0 1 22.67 7.71a12.94 12.94 0 0 1 7.91 2.93C46.51 24.5 55.9 49 53.06 70.14c-.14 1-1.34 1-1.64 0C47 55 32.24 37.54 19.15 32.34c-6.2-2.46-9.76-7-9.36-13.18M122.84 17.95c0-9.64-8.09-18.21-19.89-17.94-22.4.51-52.5 58.14-35.27 110.48.21 1.06 1.24.86 1.31-.22 2.4-36.42 24.28-64.93 43.94-76 7.74-4.36 9.91-9.71 9.91-16.32M0 70.69C.51 78 6.6 81.54 12.21 81.54c12.79 0 28.78 6 38.19 13.83.78.65.92.43.41-1.34C47 80.71 26.64 58.4 11.83 58.4A11.6 11.6 0 0 0 0 70.69M137.28 70.69c-.49 7.28-6.57 10.85-12.18 10.85-12.79 0-28.78 6-38.19 13.83-.78.65-.92.43-.41-1.34 3.81-13.32 24.17-35.63 39-35.63a11.6 11.6 0 0 1 11.81 12.29"/></svg></a></li>' + // '<li><span class="text-small">© ' + new Date().getFullYear() + ' Sprinklr Inc.</span></li>' + // '</ul>' + // '</div>' + // '<div class="grid-third text-right-large"><p>{{content.masheryMade}}</p></div>' + // '</div>' + // '</div>'; // Custom Footer 2 // The second of two footer content sections. // window.portalOptions.templates.footer2 = // '<div class="footer-2 container" id="footer-2">' + // '<div class="grid">' + // '<div class="footer_menu_company">' + // '<img src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/logo_burst_white.svg"> <span class="footer__copyright">©2019 SPRINKLR INC.</span>' + // '</div>' + // '<ul class="footer_menu_aux" id="menu-footer-menu-aux">' + // '<li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.sprinklr.com/privacy/">Privacy</a></li>' + // '<li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.sprinklr.com/terms/">Terms</a></li>' + // '<li class="menu-item menu-item-type-custom menu-item-object-custom"><a>Cookies</a></li>' + // '</ul>' + // '<ul class="footer_menu" id="menu-footer-menu">' + // '<li class="menu-item menu-item-type-custom menu-item-object-custom"><a href="http://sprinklr.com/contact-us">CONTACT</a></li>' + // '<li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.sprinklr.com/careers/">CAREERS</a></li>' + // '<li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.sprinklr.com/impressum/">IMPRESSUM</a></li>' + // '<li class="menu-item menu-item-type-custom menu-item-object-custom"><a href="https://www.sprinklr.com/preference-center">PREFERENCE CENTER</a></li>' + // '</ul>' + // '<ul class="footer_menu_social">' + // '<li><a href="https://www.facebook.com/sprinklr"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/facebook_logo.svg"></a></li>' + // '<li><a href="https://twitter.com/sprinklr"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/twitter_logo.svg"></a></li>' + // '<li><a href="https://www.linkedin.com/company/sprinklr"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/linkedin_logo.svg"></a></li>' + // '<li><a href="https://www.youtube.com/c/sprinklr"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/youtube_logo.svg"></a></li>' + // '<li><span class="separator"></span></li>' + // '<li><a href="https://itunes.apple.com/us/app/sprinklr/id413619434?mt=8"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/apple_logo.svg"></a></li>' + // '<li><a href="https://play.google.com/store/apps/details?id=com.sprinklr.android&hl=en"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/android_logo.svg"></a></li>' + // '</ul>' + // '</div>' + // '</div>'; // Add theme style hook document.documentElement.className += ' js-theme-skinny-nav'; /** * Load custom typeface */ window.addEventListener('portalAfterInit', function () { m$.loadJS('https://cdn.jsdelivr.net/gh/bramstein/fontfaceobserver@2.1.0/fontfaceobserver.standalone.js', function () { m$.loadCSS('https://fonts.googleapis.com/css?family=Open+Sans:300,400,400i,700,700i'); var font = new FontFaceObserver('Open Sans'); font.load().then(function () { document.documentElement.classList.add('fonts-loaded'); }); }); // Load jQuery m$.loadJS('https://code.jquery.com/jquery-3.2.1.min.js', function () { // $("#nav-docs li button.btn-link").each(function( index ) { // var link = $(this).prev('a'); // var button = $(this).detach(); // $(link).prepend(button); // }); $(".api-method").contents().detach().prependTo(".grid-three-fourths h1"); $(".try-it-btn").detach().appendTo(".grid-three-fourths h1").show(); $("#nav-docs ul li a").each(function( index ) { if($(this).next().next('ul').length) { $(this).addClass('expandable'); } var value = $(this).text().toLowerCase().replace(/ /g,"_").replace(/\./g, '_'); $(this).parent().addClass(value); }); }); }, false); window.addEventListener('portalBeforeRender', function () { if (mashery.globals.noHeading) { document.documentElement.classList.add('page-no-heading'); } else { document.documentElement.classList.remove('page-no-heading'); } }, false); /** * Favicon * Add a favicon/tab icon for your Portal. */ window.portalOptions.favicon = true; /** * Logo * Add a custom logo. 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true : false), }); } // Destroy instantiation on Ajax page reload window.addEventListener('portalBeforeRender', function () { if ('destroy' in docs) { docs.destroy(); } }, false); // Conditional content // Add logged-in/logged-out class if (window.mashery.loggedIn) { document.documentElement.classList.add('is-logged-in'); document.documentElement.classList.remove('is-logged-out'); } else { document.documentElement.classList.add('is-logged-out'); document.documentElement.classList.remove('is-logged-in'); } // Responsive iFrame Videos fluidvids.init({ selector: ['iframe', 'object'], // runs querySelectorAll() players: ['www.youtube.com', 'player.vimeo.com'] // players to support }); // Get the latest blog posts latestBlogPosts(); // Smooth scrolling to anchor links var scroll = {}; scroll = new SmoothScroll('.category-page #main-wrapper a[href*="#"], .category-docs #main-wrapper a[href*="#"], .category-docs #main-wrapper a[href*="#"], .category-blogall #main-wrapper a[href*="#"], .category-blogsingle #main-wrapper a[href*="#"], #nav-docs a[href*="#"]', { ignore: '.js-scroll-ignore' }); // Destroy instantiation on Ajax page reload window.addEventListener('portalBeforeRender', function () { if ('destroy' in scroll) { scroll.destroy(); } }, false); // Language translation // NOTE: You should update this with your desired options, languages, and translations. // Details at https://developer.mashery.com/docs/customizing_your_portal/plugins/Translate // var translate = new Translate(); // Sticky footer stickyFooter('#footer'); if (mashery.contentType === 'ioDocs') { window.setTimeout(function () { stickyFooter('#footer'); }, 300); } // Expand/collapse docs navigation docsNavCollapse.init(); }, false); // Registration page link window.addEventListener('portalAfterRender', function () { if (mashery.contentId !== 'apps-register') return; let legends = document.querySelectorAll('legend'); for (let legend of legends) { if (!legend.textContent.includes('Select the Sprinklr Environment')) continue; legend.innerHTML += ' <a target="_blank" href="https://developer.sprinklr.com/blog/read/Checking_Sprinklr_Env">Click here</a> for steps for extracting your Sprinklr environment.<br><span class="descr padding-top-small"><strong>Note:</strong> Select API Bundle checkbox for the relevant Sprinklr environment</span>'; } }); window.addEventListener('portalAfterRenderAjax', function() { $(".api-method").contents().detach().prependTo(".grid-three-fourths h1"); $(".try-it-btn").detach().appendTo(".grid-three-fourths h1").show(); $("#nav-docs ul li a").each(function( index ) { if($(this).next().next('ul').length) { $(this).addClass('expandable'); } var value = $(this).text().toLowerCase().replace(/ /g,"_").replace(/\./g, '_'); $(this).parent().addClass(value); }); }); window.addEventListener('load', function() { var element = document.querySelectorAll('#nav-docs ul'); Array.from(element).forEach(function(ele, i) { ele.setAttribute("id", 'item' + (i + 1)); }); }); window.addEventListener('portalAfterRender', function () { $(".api-method").contents().detach().prependTo(".grid-three-fourths h1"); $(".try-it-btn").detach().appendTo(".grid-three-fourths h1").show(); }, false); // update 2020 function createNotification(data) { var notification = document.createElement('div') notification.classList.add('notification') notification.innerHTML = `<div class="notification-head">${data.heading}</div><div class="notification-body">${data.message}</div>` return notification } function getNotification(options) { var notificationType = '' var heading = (options.heading) ? options.heading.trim() : ''; var message = (options.message) ? options.message.trim() : ''; var time = parseInt(options.time); time = (options.time && time) ? time : 4000; if(document.getElementsByClassName('notifications').length){ let notificationElement = createNotification({ heading: heading, message: message }); if (options.type) { let type = options.type.toLocaleLowerCase().trim() notificationType = (['primary', 'success', 'danger', 'info', 'warning', 'dark'].includes(type)) ? type : ''; notificationElement.classList.add(notificationType) } setTimeout(() => { notificationElement.remove() }, time) document.getElementsByClassName('notifications')[0].appendChild(notificationElement) } else{ let notificationWrapper = document.createElement('div') notificationWrapper.classList.add('notifications') document.body.appendChild(notificationWrapper) getNotification(options) } } function copyToClip(str) { if(typeof(str) == 'string'){ function listener(e) { e.clipboardData.setData("text/html", str); e.clipboardData.setData("text/plain", str); e.preventDefault(); } document.addEventListener("copy", listener); document.execCommand("copy"); document.removeEventListener("copy", listener); return true } return false }; function thankyou(isShowing = true){ if(isShowing){ document.querySelector('.form-wrapper .form-details').style.visibility = "hidden" document.querySelector('.form-wrapper .after-form-submit').style.display = "flex" } else{ document.querySelector('.form-wrapper .form-details').style.visibility = "visible" document.querySelector('.form-wrapper .after-form-submit').style.display = "none" } } function copyCode(clickedElement){ if(copyToClip(clickedElement.parentNode.parentNode.children[1].children[0].innerText)){ getNotification({ heading: 'Success', message: "Code copy to clipboard.", type: "success" }) } else{ getNotification({ heading: 'Error!!', message: "Type error!!", type: "error" }) } } function submitForm(form) { form.classList.add('loading') const data = new FormData(form) fetch("https://sprinklr.tfaforms.net/responses/processor", { method: "POST", body: data, // "no-cors" mode + redirect: "follow" allows us to handle the redirect ourselves // and FormAssembly ALWAYS wants to redirect :( // solution inspired from: https://stackoverflow.com/questions/37668282/unable-to-fetch-post-without-no-cors-in-header mode: "no-cors", redirect: "follow", }).then( res => { debugger form.classList.remove('loading') // the forms have a redirect // this identifies that we got a response if (res.type === "opaque") { //setIsSubmitSuccess("success") // Change this to trigger the success message form.reset() thankyou() // Change this to trigger the success message console.log({res}) return res } }, // Note: it's important to handle errors here // instead of a catch() block so that we don't swallow // exceptions from actual bugs in components. error => { form.classList.remove('loading') console.log({error}) getNotification({ heading: 'Error!!', message: "Oops! Something went wrong.", type: "error" }) // Change this to trigger the error message } ) return false } // rating function raterInit(selector = "#rater", starCount = 5){ var wrapper = document.querySelector(selector); var ul = document.createElement('ul') ul.classList.add('rating') while(starCount > 0){ let li = document.createElement('li') li.setAttribute('data-rating', starCount) li.setAttribute('data-title', `${starCount} star`) li.appendChild(document.createTextNode('☆')) ul.appendChild(li) starCount-- } wrapper.appendChild(ul) } window.addEventListener('load', (event) => { raterInit("#rater") var ratingStars = document.querySelectorAll('.rating li') ratingStars.forEach(listItem => { listItem.addEventListener('click', function(e){ let element = e.target let parent = e.currentTarget.parentElement ratingStars.forEach(star => { star.classList.remove('active') }); element.classList.add('active') parent.classList.add('rated') submitRating(element) }); }); }); function submitRating(selectedStar) { let rate = parseInt(selectedStar.dataset.rating); let pageLocation = window.location.href let user = (typeof mashery != 'undefined') ? mashery.username : 'Anonymous'; fetch('https://us-central1-sprinklr-9adfa.cloudfunctions.net/insertRating', { method: 'post', headers: { 'Content-Type': 'application/json' // 'Content-Type': 'application/x-www-form-urlencoded', }, body: JSON.stringify({ rate: rate, pageLocation: pageLocation, user: user }), }).then(function (response) { return response.json(); }).then(function (data) { console.log(data) }).catch(function (err) { console.log(err) }); }; //]]> </script> <script src="/files/main.min.js" type="text/javascript"></script> <script type="text/javascript" > m$.init(portalOptions); </script> </body> </html>