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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <meta http-equiv="content-type" content="text/html; charset=utf-8" /> <link rel="P3Pv1" href="/w3c/p3p.xml" /> <link rel="stylesheet" href='https://cdn.jsdelivr.net/npm/@boomi/exosphere@3.0.0/dist/styles.css' /> <script type="text/javascript" > var csp = ''; var nonce = 'faad34c9c2978f142010'; //<![CDATA[ var mashery_info = { }; // iframe'd detection, to pop out if in an iframe if (window.location !== parent.window.location && !(/(page|docs|blog)\/preview/.test(window.location.pathname))) { parent.window.location = window.location; } //]]> </script> <title>Sprinklr - API Overview</title> <link rel="alternate" type="application/rss+xml" href="https://developer.sprinklr.com/docs/feed-comments/API_Overview" /> <link rel="stylesheet" type="text/css" media="screen" href="/files/sprinklr-skin.css" /> <style type="text/css" media="screen">  </style> <script src="/public/Mashery/scripts/themes/blackbeard/placeholders.js" type="text/javascript"></script> <script src="/public/Mashery/scripts/Mashery/source/ForumPreview.js" type="text/javascript"></script> <script src="https://kit.fontawesome.com/39e025f811.js" type="text/javascript"></script> <script type="text/javascript"> //<![CDATA[ //]]> </script> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-146355792-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-146355792-1'); //]]> </script>  <script type="text/javascript" > if(window.SyntaxHighlighter != undefined) { // check for syntax highlighter load before using SyntaxHighlighter.all(); } </script>     </head> <body id="page-docs" class="page-docs read en_US">  <div id="page" class="page read">  <div id="header" class="header"> <div id="branding" class="branding"> <div id="branding-logo" class="branding-logo"> Sprinklr </div> <div id="branding-tagline"> </div>  </div> <div id="search" class="search"> <form id="search-input" class="search-input" method="get" action="/search"> <div> <input id="search-box" class="search-box" type="text" value="" name="q" /> <input id="search-button" class="search-button" type="submit" value="Search" /> </div> </form> </div> </div>  <div id="user" class="user"> <div id="user-auth" class="user-auth"> </div> <div id="user-main" class="user-main"> </div> <div id="user-nav" class="user-nav"> <ul> <script > window. addEventListener('load', (event) => { var lastSignOut = document.getElementById("lastSignOut"); if(lastSignOut) { lastSignOut.addEventListener("click", function () { document.getElementById('mashery-logout-form').submit(); }); } }); </script> <li class="first sign-in"> <a href="https://developer.sprinklr.com/login/login?r=https%3A%2F%2Fdeveloper.sprinklr.com%2Fdocs%2Fread%2FAPI_Overview&h=ed6c40ac7f87abb493602e5e1aea06aa">Sign In</a> </li> <li class="register"> <a href="https://developer.sprinklr.com/member/register">Register</a> </li> </ul> </div> <div id="user-menu"> </div> </div> <div id="info" class="info" style="display: none;"> </div>  <div id="content" class="content"> <div id="main" class="main"> <ul class="pun-nav last"><li class="previous"><span class="label">Previous:</span> <a href="https://developer.sprinklr.com/docs/read/Home">Getting Started</a></li><li class="up"><span class="label">Up:</span> <a href="https://developer.sprinklr.com/docs/read/Home">Getting Started</a></li><li class="next"><span class="label">Next:</span> <a href="https://developer.sprinklr.com/docs/read/api_overview/Getting_Started">Getting Started</a></li></ul> <h1 class="first">API Overview</h1> <div class="section"> <div class="section-body"> Sprinklr offers a variety of robust, convenient, and simple RESTful Web service APIs to integrate data from Sprinklr to any external system. Through Sprinklr’s API portal, your developers can create Web applications to interact directly with data that resides in Sprinklr. Among the available features include RESTful APIs using JSON format, authentication via OAuth 2.0 invoking the existing user-level governance and security model built into Sprinklr as well as a developer portal to manage access to API documentation and API keys. We have APIs to deliver messages to dashboard streams, push or pull profile data, handle digital asset management, and work with reporting and listening insights. <h2>Sprinklr API Authentication (OAuth 2) and Governance</h2> <p>The OAuth 2.0 authorization framework enables a third-party application to obtain limited access to an HTTP service. Sprinklr currently supports OAuth 2.0 with Code Grant only, using Mashery as an API management layer. Code grant requires a 3-legged flow among the resource server, the resource owner and the client. This allows the resource server to authenticate the client and the resource owner to authorize the client so that the client will be able to act on behalf of the resource owner. Governance in Sprinklr encompasses many features throughout the platform that helps you to securely control various aspects of your environment. Governance includes the visibility of various assets, permissions to view different areas of the platform or perform actions, and User and Account management. Governance helps you to create a security hierarchy within Sprinklr and helps you manage and maintain a secure environment in which users are allowed to securely perform actions that they need.</p> <h2>How OAuth works</h2> <p>Let’s assume a user has already signed into one website or service (OAuth only works using HTTPS). The user then initiates a feature/transaction that needs to access another unrelated site or service. The following happens:</p> <ol> <li>The first website connects to the second website on behalf of the user, using OAuth, providing the user’s verified identity.</li> <li>The second site generates a one-time token and a one-time secret unique to the transaction and parties involved.</li> <li>The first site gives this token and secret to the initiating user’s client software.</li> <li>The client’s software presents the request token and secret to their authorization provider (which may or may not be the second site).</li> <li>If not already authenticated to the authorization provider, the client may be asked to authenticate. After authentication, the client is asked to approve the authorization transaction to the second website.</li> <li>The user approves (or their software silently approves) a particular transaction type at the first website.</li> <li>The user is given an approved access token (notice it’s no longer a request token).</li> <li>The user gives the approved access token to the first website.</li> <li>The first website gives the access token to the second website as proof of authentication on behalf of the user.</li> <li>The second website lets the first website access their site on behalf of the user.</li> <li>The user sees a successfully completed transaction occurring.</li> </ol> <h2>How to Get Authentication and Generate Access Token for Sprinklr APIs</h2> <p>Authentication is a 2-step process. URL #1 is used to authenticate a key via a browser. URL #2 is used to generate an OAuth token via a POST request. <a href="https://developer.sprinklr.com/docs/read/authorize/OAuth_for_Customers">Click here to view the doc.</a></p> <h2>Use Case</h2> <p>Use cases for a Partner Admin</p> <ul> <li>PA1 (access provided) API behavior?</li> <li>PA2 (access not provided) API behavior?</li> </ul> <h3>PA1 (access provided) API behavior?</h3> Let's see the API behavior when PA1 makes an API request. <strong>Example:</strong> <strong>Custom Field Create</strong> You can create a Custom Field in the UI via this API call and you will get the Custom field {Id} as Response after making the Request. Make a POST request and in the Body, enter a raw request with the JSON format, as the endpoint expects a JSON body which contains the details of the keys and values required in Create Custom Field. Click here to view the doc. <h3>PA2 (access not provided) API behavior?</h3> Let's see the API behavior when PA2 makes an API request. <strong>Example:</strong> <strong>Custom Field Read</strong> You can read a Custom Field via this API call. After making the GET Request, you will get the Custom Field Objects in JSON format as Response. <p><strong>Method:</strong> HTTP <strong>Endpoint:</strong> <a href="#">GET</a>: <code>api/v1/customfield/{Id}</code> <strong>Format</strong>: JSON</p> <h3>Header</h3> <p>The following set of HTTP header fields provide required information about the request or response, or about the object sent in the message body. Both request headers and response headers can be controlled using these endpoints.</p> <table> <thead> <tr> <th>Key</th> <th>Value</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>Content-Type</td> <td><code>application/json<code></code></code></td> <td>Request format should be JSON as the endpoint expects a JSON body.</td> </tr> <tr> <td>Authorization</td> <td><code>Bearer {{token}}</code></td> <td>Credential used by an application to access an API.</td> </tr> <tr> <td>Key</td> <td><code>api-key</code></td> <td>The API key acts as both a unique identifier and a secret token for authentication to a set of access rights.</td> </tr> </tbody> </table> <p>Request Parameters</p> <table> <tbody> <tr> <th>Query String Parameter</th> <th>Required / Optional</th> <th>Description</th> <th>Type</th> </tr> <tr> <td>{id}</td> <td>Required</td> <td>The id of the Custom Field on which you want to make a Read API call.</td> <td>String</td> </tr> </tbody> </table> <p><strong>Request</strong>: <code>https://api2.sprinklr.com/prod0/api/v1/customfield/{id}</code></p> <strong>Response: </strong> <pre><code class="js language-json">Developer Inactive.</code> </pre> <h2>Governance in Sprinklr</h2> <p>Governance is what allows users to establish permission levels for other users. Appropriate permissions are important on every level because they establish what the user can and can’t do within the platform. Governance implements the hierarchical structure of your organization throughout the Sprinklr platform. Governance is being used in the Sprinklr platform at all times through user roles and permissions. Benefits of governance use include optimizing security initiatives, managing PR, and reproducing internal job structures. Throughout the Sprinklr Platform, there are several aspects that need permission for use. For example, if you create a queue and want someone to be able to access that queue, they must be given appropriate permission to do so. <strong>Types of Users</strong> There are 4 types of users within Sprinklr. They are:</p> <ol> <li>Partner Admin (highest level of access)</li> <li>Partner User</li> <li>Client Admin</li> <li>Client User (lowest level of access)</li> </ol> <p>Within a client environment, Client-level roles/permissions override Partner-level. Click here for more information on Different Level of Users in Sprinklr Platform.</p> <h3>How Sprinklr API Governance Model Works</h3> <p>Sprinklr API Governance model is directly dependent on Sprinklr User's role/permissions governance model. Governance is what allows users to establish permission levels for other users. Appropriate permissions are important on every level because they establish what the user can and can’t do within the platform and through API calls. An API key is created for a user for making the API calls. As a result, all permissions and roles tied to a user are equally applied to the associated user API key. You cannot access any feature and cannot make an API call, even after having Sprinklr login credentials, if you do not have the role or the permissions necessary. Partner Roles can be used to permit user access across multiple clients, however, if a user is associated with a Partner Role and a Client Role, the Client Role access will supersede the Partner Role Permissions. Client Roles are user roles that determine the level of user access and permissions within a specific client environment. <a href="https://help.sprinklr.com/articles/roles-and-permissions/best-practices-roles-and-permissions/6137665c52911d3e29ad76ff">Click here</a> for more information on adding Roles and Permissions. (NOTE: <a href="https://help.sprinklr.com/conversations/search?page=1&q=governance&sortKey=RELEVANCE&sortOrder=DESC">Click here</a> to learn more Governance How-To Guidelines) Note that while Role-based permissions provide basic access within an environment, some content or assets may require additional permissions. Account permission is required for users to view content from, engage with, or publish from specific accounts. Permissions can provide or restrict access to specific areas of the platform or enable users to perform specific actions. You can learn more about how to create roles and permissions <a href="https://help.sprinklr.com/articles/roles-and-permissions/best-practices-roles-and-permissions/6137665c52911d3e29ad76ff">here</a>. <strong>Example</strong>: User PA1 has permissions to see a SAM asset A123, but has no permission to see asset A567. So, when user PA1's API key k123 is used to access SAM assets then API will only return asset A123 but not A567.</p> <h3>To Make An API Call</h3> <p>To make an API call you need to have an understanding of the following terms.</p> <ul> <li><strong>Environments</strong> - Prod0, 1, 2, 3 etc.</li> <li><strong>Partner Environment</strong> - Customer Environment made up by at least 1 Client Environment.</li> <li><strong>Client Environment</strong> - Customer’s Client Environment/s.</li> <li><strong>User</strong> - <a href="https://help.sprinklr.com/articles/roles-and-permissions/best-practices-roles-and-permissions/6137665c52911d3e29ad76ff">Partner Admin</a>, <a href="https://help.sprinklr.com/articles/roles-and-permissions/best-practices-roles-and-permissions/6137665c52911d3e29ad76ff">Partner User</a>, <a href="https://help.sprinklr.com/articles/roles-and-permissions/best-practices-roles-and-permissions/6137665c52911d3e29ad76ff">Client Admin</a>, <a href="https://help.sprinklr.com/articles/roles-and-permissions/best-practices-roles-and-permissions/6137665c52911d3e29ad76ff">Client User</a>.</li> </ul> <p>You can add users to Sprinklr by providing them with the access and permissions they need to get started in Sprinklr. To add a user, you must be an Admin of the Partner or Client environment in which you want to add Users. Based on the roles and permissions, a user can make API calls. The roles and permissions automatically tie-up with the Access Token generated by the user. <strong>Example</strong>: Suppose, if a company X has two clients Y1, Y2. Company X has added a User1 with permission to access the SAM Assets of client Y1. The User1 can now generate the Access Token and Access Token will automatically have all the details related to User1 roles and permissions. If the User1 tries to fetch or read the data from the SAM of Client Y2 with the Access Token he generated, he will get the 401 Unauthorised message.<br></p> <hr> <div style="border: 2px solid; padding: 20px; margin: 20px; height: 100px; background-color: #F2F3F4 ;"> <p style="text-align: center; font-size: 20px;"><b>Need assistance? Fill out our <a href="https://forms.office.com/r/5wTBFPQ7DC">feedback form</a> and we’ll get back to you. </b></p> </div> </div> <div class="section-meta"> <p> <span class="revision">version 51</span> <span class="timestamp">as of <abbr title="9/5/24 6:48 am">3 months ago</abbr></span> <span class="moniker">by <span class="user-reference">Neha.TechWriter</span></span></p> </div> <ul class="pun-nav last"><li class="previous"><span class="label">Previous:</span> <a href="https://developer.sprinklr.com/docs/read/Home">Getting Started</a></li><li class="up"><span class="label">Up:</span> <a href="https://developer.sprinklr.com/docs/read/Home">Getting Started</a></li><li class="next"><span class="label">Next:</span> <a href="https://developer.sprinklr.com/docs/read/api_overview/Getting_Started">Getting Started</a></li></ul> </div> </div>  <div id="sub" class="sub"> <h2>Docs Navigation</h2> <ul> <li class="active"><a href="https://developer.sprinklr.com/docs/read/Home">Getting Started</a></li> <li class="active"><a href="https://developer.sprinklr.com/docs/read/API_Overview" class="active">API Overview</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_overview/Getting_Started">Getting Started</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_overview/Register_on_Developer_Portal">Developer Portal Registration</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_overview/How_to_Generate_API_Key">How to Generate API Key and Secret</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_overview/Postman_Collection">Postman Collection</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/Authorize">Authorize</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/authorize/OAuth_for_Customers">OAuth 2.0 for Customers</a></li> <li><a href="https://developer.sprinklr.com/docs/read/authorize/OAuth_20_SSO_for_Partners">OAuth 2.0 - SSO for Partners</a></li> <li><a href="https://developer.sprinklr.com/docs/read/authorize/OAuth_Quick_Start_Guide">OAuth 2.0 Quick Start Guide</a></li> <li><a href="https://developer.sprinklr.com/docs/read/authorize/Enable_Client_Credentials_Grant_Type">Enable Client Credentials Grant Type</a></li> <li><a href="https://developer.sprinklr.com/docs/read/authorize/JWT_Token_Generation">Certificate Based Token Generation</a></li> <li><a href="https://developer.sprinklr.com/docs/read/authorize/Configure_Access_Token_Using_Postman">OAuth 2.0 for Customers Using Postman</a></li> <li><a href="https://developer.sprinklr.com/docs/read/authorize/Refreshing_Access_Token">Refreshing Access Token</a></li> <li><a href="https://developer.sprinklr.com/docs/read/authorize/Authorization__Troubleshooting_Guide">Authorization - Troubleshooting Guide</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_error_codes">REST API Error and Status Codes</a></li> <li><a href="https://developer.sprinklr.com/docs/read/Sprinklr_v1_v2_Mapping_Guide">API v1 to v2 Mapping</a></li> <li><a href="https://developer.sprinklr.com/docs/read/API_Tutorials">Integration Blueprints</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Reporting_Blueprint">Reporting - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Case_Lifecycle__CRM_Integration_Blueprint">Case Lifecycle - CRM Integration Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Omnichannel_Handover_Protocol__Blueprint">Omnichannel Handover Protocol - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Source_Agnostic_Blueprint">Source Agnostic - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/User_Provisioning__Blueprint">User Provisioning - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/IVR_Deflection__Blueprint">IVR Deflection - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Engagement_Dashboards__Blueprint">Engagement Dashboards - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Digital_Asset_Management__Blueprint">Digital Asset Management - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Custom_Entity__Blueprint">Custom Entity - Blueprint</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_tutorials/Publishing__Blueprint">Publishing - Blueprint</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/Webhooks">Sprinklr Webhooks</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Webhook_Types">Webhook Types</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Create_Subscription">Create Subscription</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Verify_Subscription">Verify Subscription</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Activate_Subscription">Activate Subscription</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Read_Subscription">Read Subscription</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Update_Subscription">Update Subscription</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Deactivate_Subscription">Deactivate Subscription</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Delete_Subscription">Delete Subscription</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Callback_Url_Verification">Callback Url Verification Check</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Webhook_Retries_Logic">Webhook Retries Logic</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/Webhook_Response_Payload">Webhook Response Payloads</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Case_Webhooks">Case Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Message_Webhooks">Message Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/SAM_Webhooks">SAM Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Profile_Webhooks">Profile Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Workflow_Updated">Workflow Updated Webhook</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Comment_Webhooks">Comment Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Campaign_Webhooks">Campaign Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Asset_Webhooks">Asset Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Thread_Control_Webhook">Thread Control Webhook</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Task_Webhooks">Task Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Recommendation_Webhook">Recommendation Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Draft_Webhooks">Draft Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Account_Webhooks">Account Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Source_Agnostic_Message_Webhooks">Source Agnostic Message Webhook</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Voice_Call_Event_Updates_Webhook">Voice Call Event Updates Webhook</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/User_Current_State_Webhook">User Current State Webhook</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Template_Asset_Webhooks">Template Asset Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/User_Webhooks">User Webhooks</a></li> <li><a href="https://developer.sprinklr.com/docs/read/webhooks/webhook_response_payload/Work_Queue_Webhooks">Work Queue Webhooks</a></li> </ul> </li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/API_20">API 2.0</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Account_API">Account</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Fetch_Account">Read Account</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Fetch_Account_by_Channel_Id">Read Account by Channel Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Update_Custom_Properties">Update Custom Properties</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Update_Custom_Properties__Partial">Update Custom Properties - Partial</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Update_Account_Visiblity">Update Account Visibility</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/account_api/Deactivate_Account">Deactivate Account</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api">Advocacy Community</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api/Fetch_Project_Id">Fetch Project Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api/Fetch_Screener_Questions">Fetch Screener Questions</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api/Fetch_Screener_Answers">Fetch Screener Answers</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api/Find_Users_Using_project_Id">Find Users Using Project Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/advocacy_community_api/Update_Community_User">Update Community User</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Asset_Group">Asset Group</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/asset_group/Create_Asset_Group">Create Asset Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/asset_group/Fetch_Asset_Group">Read Asset Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/asset_group/Update_Asset_Group">Update Asset Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/asset_group/Delete_Asset_Group">Delete Asset Group</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/audit_api">Audit</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/audit_api/Audit_API">Audit API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/audit_api/Fetch_Audit_Details_by_Cursor">Fetch Audit Details by Cursor</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Bulk_Import">Bulk Import Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Campaign_API">Campaign</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/Create_Campaign">Create Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/Fetch_Campaign">Read Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/Update_Campaign">Update Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/Delete_Campaign">Delete Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/Fetch_All_Campaign">Fetch All Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/External_Update_Campaign">External Update Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/External_Fetch_Campaign">External Read Campaign</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_api/External_Delete_Campaign">External Delete Campaign </a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_briefs">Campaign Brief</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/campaign_briefs/Untitled">Create Campaign Brief</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Case_API">Case </a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Create_Case">Create Case</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Fetch_Case_by_Case_Number">Read Case by Case Number</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Fetch_Case_by_Channel_Case_Id">Read Case by Channel Case Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Fetch_Case_by_Channel_Case_Number">Read Case by Channel Case Number</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Case_Associated_Messages">Case Associated Messages </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Fetch_Case_by_Case_Id">Read Case by Case Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Case_Update_API">Case Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Delete_Case">Delete Case Using Case Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Delete_Case_Using_Case_Number">Delete Case Using Case Number</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Create_Case_Via_Profile">Create Case Via Profile</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Create_Case_Via_Profile__Bulk">Create Bulk Cases Via Profile</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Update_Channel_Case_Details">Update Channel Case Details</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/case_api/Merge_Cases">Merge Cases</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/client_api">Fetch Accessible Workspaces</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api">Comment (Note)</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api/Add_Comment">Add Comment</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api/Fetch_Comment">Read Comment</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api/Update_Comment">Update Comment</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api/Delete_Comment">Delete Comment</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/comment_api/Add_Multiple_Comments">Add Multiple Comment Attachments</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/CRM_USER_MAPPING">CRM User Mapping</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Fetch_CRM_User_Mapping">Fetch CRM User Mapping</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Fetch_and_Download_CRM_User_Mapping">Fetch and Download CRM User Mapping</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Fetch_CRM_User_Mapping_Using_CRM_User_Ids">Fetch CRM User Mapping Using CRM User Ids</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Fetch_CRM_User_Mapping_Using_SPR_User_Ids">Fetch CRM User Mapping Using SPR User Ids</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Add_CRM_User_Mapping">Add CRM User Mapping</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Create_Update_CRM_User_Mappings">Create/Update CRM User Mappings</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Create_Update_User_Mapping__Bulk">Create/Update User Mapping - Bulk</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Create_Update_User_Mapping__From_File">Create/Update User Mapping - From File</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/crm_user_mapping/Delete_CRM_User_Mapping">Delete CRM User Mapping</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Custom_Entity">Custom Entity</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Create_Entity_Definition">Create Entity Definition</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_Entity_Definition">Fetch Entity Definition</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_All_Entity_Definitions">Fetch All Entity Definitions</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Update_Entity_Definition">Update Entity Definition</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Create_Custom_Entity_Field">Create Entity Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_Entity_Fields">Fetch Entity Fields</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Update_Custom_Entity_Field">Update Custom Entity Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Delete_Custom_Entity_Field">Delete Custom Entity Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Create_Custom_Entity">Create Custom Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_Custom_Entity">Fetch Custom Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Search_Custom_Entity_Using_Filters">Search Custom Entity Using Filters</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Update_Custom_Field">Update Custom Entity (Partial)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Update_Custom_Entity">Update Custom Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Create_Update_Custom_Entity">Create/Update Custom Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Delete_Custom_Entity">Delete Custom Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Create_Custom_Entity_Trigger">Create Custom Entity Trigger</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_Custom_Entity_Trigger">Fetch Custom Entity Trigger</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Fetch_Custom_Entity_Triggers">Fetch All Custom Entity Triggers</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Update_Custom_Entity_Trigger">Update Custom Entity Trigger</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Enable_Disable_Custom_Entity_Trigger">Enable/Disable Custom Entity Trigger</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_entity/Delete_Custom_Entity_Trigger">Delete Custom Entity Trigger</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Custom_Fields_API">Custom Field</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_fields_api/Create_Custom_Field">Create Custom Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_fields_api/Fetch_Custom_Field_Using_Field_Name">Fetch Custom Field Using Field Name</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_fields_api/Update_Custom_Field">Update Custom Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/custom_fields_api/Update_Delete_Custom_Field_Values">Update Options with Label</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Template_API">Content Template</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/template_api/Get_Content_Template">Fetch User-Created Content Template Details </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/template_api/Fetch_Standard_Content_Template_Details">Fetch Standard Content Template Details</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/template_api/Fetch_Content_Template_Id_and_Name">Fetch Content Template Details Using Sorting and Filters</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/template_api/Fetch_Content_Template_Details_by_Channel_Type">Fetch Content Template Details by Channel Type</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Data_Ingestion_API">Data Ingestion</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/data_ingestion_api/Bulk_Profile">Bulk Profile</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/data_ingestion_api/Bulk_Messages">Bulk Messages</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/deflection_api">Deflection</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Email_API">Create Email </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Intuition_API">Intuition </a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Text_Predict"> Text Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Text_Batch_Predict"> Text Batch Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Product_Insights_Predict">Product Insights Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Product_Insights_Batch_Predict">Product Insights Batch Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Location_Insights_Predict">Location Insights Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Location_Insights_Batch_Predict">Location Insights Batch Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Intent_Predict">Intent Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Intent_Batch_Predict">Intent Batch Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Visual_Insight">Visual Insight Predict</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/intuition_api/Visual_Batch_Predict">Visual Insight Batch Predict</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Trigger_Customer_Journey">Journey Facilitator</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/trigger_customer_journey/Trigger_Customer_Journey__New_Profile">Trigger Customer Journey</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/trigger_customer_journey/Trigger_Customer_Journeys">Trigger Customer Journeys - Bulk</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/trigger_customer_journey/Search_Journeys">Search Customer Journeys</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api">Knowledge Base</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Create_Knowledge_Base_Article">Create Knowledge Base Article</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Update_Knowledge_Base_Article">Update Knowledge Base Article</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Delete_Knowledge_Base_Article">Delete Knowledge Base Article</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Read_Content_by_Content_Id">Read Content by Content Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Read_Content_By_Ids_Bulk">Read Content By Ids (Bulk)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Search_Knowledge_Base_Content">Search Knowledge Base Content</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Read_Folder_by_Folder_Id">Read Folder by Folder Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Search_Folder_Category">Search Folder (Category)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Get_Version_History_by_Id">Get Version History by Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Search_Version_History">Search Version History</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Get_Content_by_Migration_Details">Get Content by Migration Details</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Save_Knowledge_Base_Content">Save Knowledge Base Content</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/knowledgebase_api/Find_Linked_Assets">Find Linked Assets</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lead_api">Lead</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lead_api/Create_Update_Lead_Event">Create/Update Lead Event</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lead_api/Create_Update_Bulk_Lead_Event">Create/Update Bulk Lead Event</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lead_api/Create_Update_Lead">Create/Update Lead</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lead_api/Create_Update_Bulk_Leads">Create/Update Bulk Leads</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Live_Stream_Chat">Live Stream Chat</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/live_stream_chat/Create_Update_Live_Chat_Event">Create/Update Live Chat Event</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/live_stream_chat/Fetch_Live_Stream_Chat_Events">Fetch Live Stream Chat Events</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/live_stream_chat/fetch_Live_Stream_Chat_Event">Fetch Live Stream Chat Event</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/live_stream_chat/Start_Event_API">Start Live Stream Chat Event</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/live_stream_chat/End_Live_Stream_Chat_Event">End Live Stream Chat Event</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lookup_api_20">Lookup</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lookup_api_20/Generic_Lookup">Lookup By Dimension</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/lookup_api_20/Lookup_By_Id">Lookup By Id</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Listening_API">Listening</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/Topic">Topic</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic/Create_Topic">Create Topic</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic/Read_Topic">Read Topic</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic/Update_Topic">Update Topic</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic/Delete_Topic">Delete Topic</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/Topic_Group">Topic Group</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_group/Create_Topic_Group">Create Topic Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_group/Read_Topic_Group">Read Topic Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_group/Update_Topic_Group">Update Topic Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_group/Delete_Topic_Group">Delete Topic Group</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_group/Fetch_All_Topic_Group">Fetch All Topic Groups</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/Keyword_Group">Keyword List</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/keyword_group/Create_Keyword_List">Create Keyword List</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/keyword_group/Fetch_All_Keyword_Lists">Fetch All Keyword Lists</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/keyword_group/Read_Keyword_List">Read Keyword List</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/keyword_group/Update_Keyword_List">Update Keyword List</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/keyword_group/Delete_Keyword_List">Delete Keyword List</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/Theme">Theme</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/theme/Create_Theme">Create Theme</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/theme/Read_Theme">Read Theme</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/theme/Update_Theme">Update Theme</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/theme/Delete_Theme">Delete Theme</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/Topic_Backfill">Topic Backfill</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_backfill/Create_Backfill">Create Backfill</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_backfill/Read_Backfill">Read Backfill </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_backfill/Accept_Backfill">Accept Backfill</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/listening_api/topic_backfill/Cancel_Backfill">Cancel Backfill</a></li> </ul> </li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/macro_api">Macro API</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/macro_api/Apply_Macro">Apply Macro</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Me_API_20">Me API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20">Message</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Fetch_Message_by_ID">Read Message by ID</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Read_Message_by_UMID">Read Message by UMID</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Message_Action">Message Action</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Message_Conversations">Message Conversations</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Read_Messages_Bulk">Read Messages (Bulk)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Message_Read_Validation">Mark Message as Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/messages_api_20/Update_Message_Properties">Update Message Properties</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Media_Upload_API">Media Upload</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis">Participant APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Create_Participant_API">Create Participant API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Update_Account_Participant">Update Account Participant</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Update_Primary_Participant">Update Primary Participant </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Fetch_All_Participants">Fetch All Participants</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Fetch_Participant_Using_Participant_Id">Fetch Participant Using Participant Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/participant_apis/Delete_Participant">Delete Participant</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Profile_API">Profile </a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Create_Update_Universal_Profile">Create/Update Universal Profile</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Fetch_Profile_by_sntype_and_snUserId">Fetch Profile by sntype and snUserId</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Fetch_Profile_by_Profile_Id">Fetch Profile by Profile Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Profile_Conversations">Fetch Profile Conversations</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Search_Profile_by_sntype_and_username">Fetch Profile by sntype and username</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/profile_api/Update_Profile_List">Update Profile List</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Publishing_API">Publishing</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Create_Draft">Create Draft</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Schedule_Draft">Schedule Draft</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Update_Draft">Update Draft</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Delete_Draft">Delete Draft</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Publishing_Message">Publishing Message</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Publishing_Post">Publishing Post</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Delete_Post">Delete Post</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Publishing_Reply">Publishing Reply</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Publishing_SMS">Publishing SMS</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Publishing_Email">Publishing Email</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Update_Outbound_Post_Custom_Properties">Update Outbound Post Custom Properties</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Read_Post_by_Post_Ids">Read Post by Post Ids</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_api/Read_Draft">Read Draft </a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Publishing_Dynamic_Templates">Publishing Template</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/Sprinklr_Live_Chat_Templates">Sprinklr Live Chat Templates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/WhatsApp_Dynamic_Templates">WhatsApp Dynamic Templates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/Instagram_Dynamic_Templates">Instagram Dynamic Templates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/Facebook_Dynamic_Templates">Facebook Dynamic Templates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/Twitter_Dynamic_Templates">Twitter Dynamic Templates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/publishing_dynamic_templates/Apple_Business_Chat">Apple Business Chat Templates</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Product_API">Product Catalog</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/product_api/Create_Product">Create Product</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/product_api/Read_Product">Read Product</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/product_api/Update_Product">Update Product</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/product_api/Delete_Product">Delete Product</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api">Reporting</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Custom_Query">Custom Query</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Custom_Query_Using_Widget_Id">Custom Query Using Widget Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Batch_Query">Batch Query</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Fetch_Reporting_Engines">Fetch Reporting Engines</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Fetch_Report_Name">Fetch Report Names</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Fetch_Custom_Metrics">Fetch Custom Metrics</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/reporting_api/Fetch_Metrics_and_Dimensions">Fetch Metrics and Dimensions</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/SAM_API">Sprinklr Asset Manager </a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Create_Social_Asset">Create Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Fetch_Social_Asset">Read Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Update_Social_Asset">Update Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Delete_Social_Asset">Delete Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Secure_Media_Download">Secure Media Download</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Secure_Media_Download__Bulk">Secure Media Download - Bulk</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Asset_Import_via_Url">Asset Import via Url</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sam_api/Asset_Import_Async">Asset Import Async</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/SCIM">User APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Create_User">Create User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Create_Update_User">Create/Update User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Bulk_Create_Update_User">Bulk Create/Update User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Fetch_User">Read User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Fetch_User_by_Email_ID">Read User by Email ID</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/User_Update">User Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Delete_User">Delete User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Partial_User_Update">Partial User Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim/Update_Agent_Status">Update Agent Status</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/SCIM_20">SCIM (User) APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim_20/Create_User">Create User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim_20/Read_User">Read User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim_20/Update_User">Update User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim_20/Delete_User">Delete User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/scim_20/Search_User">Search Users</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Skills_API">Skill</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/skills_api/Fetch_Skills_and_Proficiency">Fetch Skills and Proficiency</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/skills_api/Update_Remove_Skills">Update Proficiency/Remove Skills</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Search_api">Search</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/search_api/Search_by_Entity"> Search by Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/search_api/Search_by_Cursor">Search by Cursor</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Source_Agnostic_API">Source Agnostic Message</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/source_agnostic_api/Source_Agnostic__Send_Message">Source Agnostic - Send Message</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/source_agnostic_api/Source_Agnostic__Close_Conversation">Source Agnostic - Close Conversation</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Standard_Entity">Standard Entity</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Definition">Fetch Standard Entity Definition</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Create_Standard_Entity_Field">Create Standard Entity Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Fields">Fetch Standard Entity Fields</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Field_Using_apiName">Fetch Standard Entity Field Using apiName</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Update_Standard_Entity_Field">Update Standard Entity Field</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Create_Standard_Entity">Create Standard Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Using_Entity_Id">Fetch Standard Entity Using Entity Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Using_Primary_Key_Prefix">Fetch Standard Entity Using Primary Key Prefix</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Fetch_Standard_Entity_Using_Primary_Key">Fetch Standard Entity Using Primary Key </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Update_Standard_Entity">Update Standard Entity Using Entity Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Update_Standard_Entity_Partial">Update Standard Entity (Partial)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Delete_Standard_Entity">Delete Standard Entity</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Create_Update_Standard_Entity">Create/Update Standard Entity Using Entity Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/standard_entity/Create_Update_Standard_Entity_Using_Primary_Key">Create/Update Standard Entity Using Primary Key</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Stream_API">Engagement Dashboard</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Fetch_Engagement_Dashboards">Fetch Engagement Dashboards</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Fetch_Engagement_Dashboard_by_Name">Fetch Engagement Dashboard by Name</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Outbound_Columns">Outbound Column Stream</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Inbound_Columns">Inbound Column Stream</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Stream_Cursor_API">Stream Cursor API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Case_Stream">Case Management Stream</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/stream_api/Fetch_UGC_Stream_Data">Fetch UGC Stream Data</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/support_ticket_api">Support Ticket</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/support_ticket_api/Create_Support_Ticket">Create Support Ticket</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/support_ticket_api/Fetch_Support_Case_Custom_Fields">Fetch Support Case Custom Fields</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Suppression_List">Supression List</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/suppression_list/Add_Contact_in_Supression_List">Add Contact in Suppression List</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/suppression_list/Bulk_Add_Contacts_in_Suppression_List">Bulk Add Contacts in Suppression List</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/suppression_list/Remove_Contact_from_Suppression_List">Remove Contact from Suppression List</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Thread_Control_API">Thread Control</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/thread_control_api/Pass_Control">Pass Control </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/thread_control_api/Release_Control">Release Control</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/thread_control_api/Acquire_Control">Acquire Control</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/thread_control_api/Check_Control">Check Control</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Task_API">Task</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/task_api/Create_Task">Create Task</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/task_api/Read_Task">Read Task</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/task_api/Update_Task">Update Task</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/task_api/Delete_Task">Delete Task</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice">Sprinklr Voice</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Fetch_All_Work_Queues">Fetch All Work Queues</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Fetch_Work_Queue_Stats">Fetch Work Queue Stats</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Fetch_Time_Slots">Fetch Time Slots</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Schedule_Callback">Schedule Callback</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Update_Callback_Details">Update Callback</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Cancel_Callback">Cancel Callback</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/sprinklr_voice/Fetch_Recording">Fetch Voice Recording </a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Conversational_AI">Sprinklr Bot</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/conversational_ai/Trigger_Bot_Application">Trigger Bot Application</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Shortener_API">URL Shortener</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/shortener_api/Read_URL_Shorteners">Read URL Shorteners</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/shortener_api/Shorten_Link">Create URL Shortener</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/Webhook_Replay"> Webhook Replay and Retrieve</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_20/webhook_replay/Webhook_Replay">Webhook Replay</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_20/webhook_replay/Retrieve_Failed_Webhooks">Retrieve Failed Webhook Events</a></li> </ul> </li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10">API 1.0</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Audit_Fetch_API">Audit</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/audit_fetch_api/Audit_API">Audit API</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/bootstrap_resources">Bootstrap Resources</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/bootstrap_resources/Bootstrap_Resources">Bootstrap Resources</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/bootstrap_resources/Accounts">Accounts</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/bootstrap_resources/Channels">Channels</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/bootstrap_resources/Queues">Queues</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/campaigns">Campaign</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/campaigns/Create_Campaign">Create Campaign</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases">Case</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Create">Case Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Read">Case Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Search">Case Search</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Update">Case Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Delete">Case Delete</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/cases/Case_Create_Via_Profile">Case Create Via Profile</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/comments">Comment (Note)</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/comments/Comment_Search">Comment Search</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/create_short_url">URL Shortener</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/create_short_url/Create_Short_URL">Create Short URL</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields">Custom Field</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields/Custom_Field_Create">Custom Field Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields/Custom_Field_Read">Custom Field Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields/Custom_Field_Search">Custom Field Search</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields/Custom_Field_Update">Custom Field Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/custom_fields/Custom_Field_Update_Options">Custom Field Update Options</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Content_Brief">Content Brief</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/content_brief/Create_Content_Brief">Create Content Brief</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/content_brief/Content_Brief_Read">Read Content Brief </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/content_brief/Update_Content_Brief">Update Content Brief</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/content_brief/Delete_Content_Brief">Delete Content Brief</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Dashboard_API">Dashboard</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/dashboard_api/Read_Dashboard_List">Read Dashboard List</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/engagement_dashboard">Engagement Dashboard</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/engagement_dashboard/Fetch_Engagement_Dashboards">Fetch All Engagement Dashboards</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/engagement_dashboard/Dashboard_Read">Fetch Engagement Dashboard </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/engagement_dashboard/Dashboard_Stream_Read">Dashboard Stream Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/engagement_dashboard/Case_Management_Stream">Case Management Stream</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/UGC_API">UGC API</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/ugc_api/Fetch_UGC_Stream_Data">Fetch UGC Stream Data</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/extensions">Extension</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/extensions/Extension_Create">Extension Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/extensions/Extension_Read">Extension Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/extensions/Extension_Update">Extension Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/extensions/Extension_Disable">Extension Disable</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening">Listening</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening/Listening_Streams">Listening Streams</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening/Listening_Topics">Listening Topics</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets">Listening Widget</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Distribution_Widget">Distribution Widget</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Grouped_Distribution_Widget">Grouped Distribution Widget</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Grouped_Trend_Widget">Grouped Trend Widget</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Trend_Widget">Trend Widget</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Users_Widget">Users Widget</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/listening_widgets/Topic_Cluster_Widget">Topic Cluster Widget</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Macro">Macro</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/macro/Apply_Macro">Apply Macro</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages">Message</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Channels">Channels</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Inbound_Messages">Inbound Messages</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Conversation_Fetch">Conversation Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Outbound_Messages_Posts">Outbound Messages (Posts)</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Fetch_Message_by_UMID">Read Message by UMID</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Message_Actions">Message Actions</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Message_Properties_Update">Message Properties Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Message_Conversation_Read">Message Conversation Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/messages/Update_Message_Queue_Sentiment">Update Message Queue/Sentiment</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/paid_initiative_creation">Paid Initiative</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/paid_initiative_creation/Create_Paid_Initiative">Create Paid Initiative</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Product_APIs_New">Product APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/product_apis_new/Create_Product">Create Product</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/product_apis_new/Update_Product">Update Product</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/product_apis_new/Delete_Product">Delete Product</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles">Profile</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_Conversation_Read">Profile Conversation Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_Custom_Field_Add">Profile Custom Field Add</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_Custom_Field_Replace">Profile Custom Field Replace</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_List_Update">Profile List Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_Read">Profile Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/profiles/Profile_Search">Profile Search</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing">Publishing</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Post_Draft_Create">Post Draft Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Post_Draft_Read">Post Draft Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Post_Draft_Update">Post Draft Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Post_Publishing">Post Publishing</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Fetch_Post_by_Post_Id">Read Post by Post Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/publishing/Update_Outbound_Message_Custom_Properties">Update Outbound Message Properties</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports">Reporting</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Report_Read">Report Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Account_Insights_Report">Account Insights Report</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Paid_Ad_Stat_Report">Paid Ad Stat Report</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Post_Insights_Report">Post Insights Report</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Report_Custom_Metrics_Read">Report Custom Metrics Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Surveys">Surveys</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/reports/Sprinklr_Reporting_Engines__Fetch_Metrics_and_Dimensions">Sprinklr Reporting Engines - Fetch Metrics and Dimensions</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/Assets">Sprinklr Asset Manager</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Import">Asset Import</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Import_Async">Asset Import Async</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Upload">Asset Upload</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Create">Asset Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Read">Asset Read</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Search">Asset Search</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Update">Asset Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Asset_Delete">Asset Delete</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/Media_Asset_Security">Media Asset Security</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition">Asset Definitions</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Digital_Asset">Digital Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Link_Asset">Link Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Post_Asset">Post Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Text_Asset">Text Asset</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Media_Asset_Type">Media Asset Type</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/assets/asset_definition/Uploaded_Content">Uploaded Content</a></li> </ul> </li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users">User (SCIM)</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/User_Create">User Create</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/User_Read">User Read </a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/User_Search">User Search</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/User_Delete">User Delete</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/User_Update">User Update</a></li> <li><a href="https://developer.sprinklr.com/docs/read/api_10/users/Update_Agent_Status">Update Agent Status</a></li> </ul> </li> <li>guided workflow<ul> <li><a href="https://developer.sprinklr.com/docs/read/api_10/guided_workflow/Run_Guided_Workflow">Execute Guided Workflow</a></li> </ul> </li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/sdks">SDKs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app">Live Chat SDKs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites">Install Web SDKs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/configure_settings">Configure Live Chat App Settings</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Open_and_close_chat">Open or Close the Live Chat Window</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Open_a_conversation">Open a Conversation</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Update_context_and_settings">Update Conversation Custom Fields or Context </a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Send_external_event_to_an_ongoing_conversation">Send a Message or Event to an Ongoing Conversation </a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Disable_or_enable_Live_Chat">Disable or Enable Live Chat</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Change_locale_of_Live_Chat">Change Language of Live Chat </a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Update_user_details">Update User Details</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Update_client_context">Update Client Custom Fields or Context</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Apply_Filter">Add Filter to Evaluate Live Chat State</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Remove_Filter">Remove Filter</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Type_references">Type References</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Subscribe_to_Live_Chat_Updates">Subscribe to Live Chat Updates</a></li> <li><a href="https://developer.sprinklr.com/docs/read/sdks/live_chat_app/integrate_with_websites/Unsubscribe_to_Live_Chat_Updates">Unsubscribe to Live Chat Updates</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/Postman_Collection">Postman Collection for Sprinklr APIs</a></li> <li><a href="https://developer.sprinklr.com/docs/read/GDPR">Privacy (GDPR)</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Create_GDPR_View_Request">GDPR - Create View Request</a></li> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Fetch_GDPR_Request_Status">GDPR - Fetch Request Status</a></li> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Fetch_Audience_Profile_Data">GDPR - Fetch Profile Data</a></li> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Create_GDPR_Edit_Request">GDPR - Create Edit Request</a></li> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Create_GDPR_Delete_Request">GDPR - Create Delete Request</a></li> <li><a href="https://developer.sprinklr.com/docs/read/gdpr/Reference">Reference</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/Community_API">Community APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Create_Unauthnticated_Token">Create Unauthenticated Token</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Create_Authenticated_Token">Create Authenticated Token</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/SignUp_API">Signup - New User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Generate_OTP">Generate OTP</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Validate_OTP">Validate OTP</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Create_Post">Create Post </a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Create_Comment">Create Comment</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Create_Reply">Create Reply</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Update_User">Update User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Search_Messages_Posts">Search Messages/Posts</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Message_Lookup">Message Lookup</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Unrestricted_Search_Messages_1">Unrestricted Search Messages</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Unrestricted_message_streaming">Unrestricted Message Streaming</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Search_User">Search User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Search_Users_Using_Time_Filter">Search Users Using Time Filter</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Fetch_Categories_Using_Parent_Id">Fetch Categories Using Parent Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Fetch_Categories_Using_Category_Id">Fetch Categories Using Category Ids</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Give_Awards_to_Users">Give Awards to Users</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/search_Awards_by_Name">Search Awards by Name</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Remove_Awards_from_Users">Remove Awards from Users</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Mark_Unmark_Solution_as_Official">Mark/Unmark Solution as Official</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Fetch_Rank_Using_Rank_Id">Fetch Rank Using Rank Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Fetch_Topics">Fetch Topics</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Mark_Unmark_Solution_as_Accepted">Mark/Unmark Solution as Accepted</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Fetch_Role_Using_Role_Id">Fetch Role Using Role Id</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Block_User">Block User</a></li> <li><a href="https://developer.sprinklr.com/docs/read/community_api/Unblock_User">Unblock User</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_APIs">Live Chat Application APIs</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Handshake_API">Handshake API - Fetch Application Details</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/App_Handshake_API">App Handshake API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Create_New_Conversation">Create New Conversation</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Fetch_Conversations_API">Fetch Conversations API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Fetch_Single_Conversation">Fetch Single Conversation API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Fetch_Messages_API">Fetch Messages API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Fetch_Single_Message_API">Fetch Single Message API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Close_Conversation_API">Close Conversation API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/User_Lookup_API">User Lookup API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Start_Typing_API">Start Typing API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Stop_Typing_API">Stop Typing API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Message_Read_Validation">Message Read Validation</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Upload_File_API">Upload File API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Conversation_Send_API">Conversation Send API</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Fetch_Notifications_and_User_Heartbeat">Fetch Notifications and User Heartbeat</a></li> <li><a href="https://developer.sprinklr.com/docs/read/live_chat_apis/Post_Back_Message">Post Back Message</a></li> </ul> </li> <li><a href="https://developer.sprinklr.com/docs/read/FAQ">FAQs</a></li> <li><a href="https://developer.sprinklr.com/docs/read/Changelog">Changelog</a><ul> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q3_2024">Oct - Dec, 2024</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q2_2024">Jul - Sep, 2024</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q1_2024">Apr - June, 2024</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/qa4_2024">Jan - Mar, 2024</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q3_2023">Oct - Dec, 2023</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q2_2023">Jul - Sep, 2023</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/qa1_2023">Apr - Jun, 2023</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q4_2023">Jan - Mar, 2023</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q4_NDJ">Oct - Dec, 2022</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q3_2022">Jul - Sep, 2022</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q1_2022">Apr - Jun, 2022</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q4_2022">Jan - Mar, 2022</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q3_2021">Oct - Dec, 2021</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q2_2021">Jul - Sep, 2021</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q1_2021">Apr - Jun 2021</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/Q4_2021">Jan - Mar, 2021</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q3_2020">Oct - Dec, 2020</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/q2_2020">Jul - Sep, 2020</a></li> <li><a href="https://developer.sprinklr.com/docs/read/changelog/Q1_2020">Apr - Jun, 2020 </a></li> </ul> </li> </ul> </div>  <div id="breadcrumbs"> </div> <div id="local" class="local"> <ul> <li class=" first"><a href="https://developer.sprinklr.com/docs/read/API_Overview">Documentation</a></li> <li class=" last"><a href="https://developer.sprinklr.com/docs/read/api_overview/Getting_Started">Getting Started</a></li> </ul> </div> <div id="nav" class="nav"> </div> </div>  <div id="footer" class="footer">  <div id="siteinfo" class="siteinfo"> </div>  </div> </div>   <script type="text/javascript" > // get the branding logo to set the mouseover/out and onclick var brandingLogo = document.getElementById('branding-logo'); if(brandingLogo != undefined) { brandingLogo.addEventListener("click", function () { location.href = "http://developer.sprinklr.com"; }); brandingLogo.addEventListener("mouseover", function () { this.style.cursor = 'pointer'; }); brandingLogo.addEventListener("mouseout", function () { this.style.cursor = 'auto'; }); } // get the mashery logo to set the mouseover/out and onclick var masheryLogo = document.getElementById('branding-mashery'); if(masheryLogo != undefined) { masheryLogo.addEventListener("click", function () { location.href = "http://www.mashery.com/"; }); masheryLogo.addEventListener("mouseover", function () { this.style.cursor = 'pointer'; }); masheryLogo.addEventListener("mouseout", function () { this.style.cursor = 'auto'; }); } </script>   <script type="text/javascript" > const enableBoomiTheme = 0; window.isOidcUser = 0; </script> <script type="text/javascript" src="/public/Mashery/scripts/themes/blackbeard/app.js"></script> <script type="text/javascript"> //<![CDATA[ https://developer.sprinklr.com/blog/read/Checking_Sprinklr_Env. /*! * Templates & Initializations * sprinklr v1.0.0 * Portal Theme Starter Kit v2.7.17 - Default Theme * http://github.com/mashery/portal-theme-starter-kit */ /** * Theme Templates */ // Remove the user nav window.portalOptions.templates.userNav = null; // Adjust the primary nav window.portalOptions.templates.primaryNav = `<div class="nav-primary nav-wrap" id="nav-primary"> <div class="container padding-top-small padding-bottom-small">  <a id="logo" class="logo" href="/"> <img src="/files/sprinklr-dev-portal-logonew.png" alt="sprinklr"> </a> <a role="button" class="nav-toggle" id="nav-primary-toggle" data-nav-toggle=".nav-collapse" href="#">{{content.menuToggle}}</a> <div class="nav-menu"> <div id="nav-user-menu" class="nav-collapse"> <ul class="nav" id="nav-user-list"> {{content.navItemsUser}} </ul> </div> <div id="nav-primary-menu" class="nav-collapse"> <ul class="nav" id="nav-primary-list"> {{content.navItemsPrimary}} <li style="height: 29px; width:29px; padding: 0"> <a href="/search" style="display: block; width:29px; height: 29px;"> <img src="/files/ic_search.svg" /> </a> </li> </ul> </div> </div> </div> </div>`; // Enable full width layouts window.portalOptions.templates.page = function () { return '<div class="main container container-small content" id="main">' + (mashery.globals.noHeading ? '' : '<h1>{{content.heading}}</h1>') + '{{content.main}}' + '</div>'; }; // Footer 2 // The second of two footer content sections. window.portalOptions.templates.footer2 = ` <div class="footer-2" id="footer-2"> <div class="container"> <div class="text-center"> <h2 class="text-white">Connect with us on Social</h2> <ul class="list-inline social-links"> <li><a href="https://www.facebook.com/sprinklr"><i class="fa fa-facebook"></i></a></li> <li><a href="https://twitter.com/Sprinklr"><i class="fa fa-twitter"></i></a></li> <li><a href="https://www.linkedin.com/company/sprinklr/"><i class="fa fa-linkedin"></i></a></li> <li><a href="https://www.youtube.com/c/sprinklr"><i class="fa fa-youtube-play"></i></a></li> </ul> </div> </div> </div> <div class="copyright-section"> <div class="container"> <div class="row"> <div class="grid-two-thirds text-left-large"> <ul class="list-inline no-margin-bottom" style="margin-top: 3px"> <li><a href="https://www.sprinklr.com/"><svg xmlns="http://www.w3.org/2000/svg" style="height:40px;width:48px;margin-bottom:-0.6em;" viewBox="0 0 137.31 111.2" aria-describedBy="logo-footer-title"><title id="logo-footer-title">Sprinklr</title><path fill="currentColor" d="M9.79 19.17A12.15 12.15 0 0 1 22.67 7.71a12.94 12.94 0 0 1 7.91 2.93C46.51 24.5 55.9 49 53.06 70.14c-.14 1-1.34 1-1.64 0C47 55 32.24 37.54 19.15 32.34c-6.2-2.46-9.76-7-9.36-13.18M122.84 17.95c0-9.64-8.09-18.21-19.89-17.94-22.4.51-52.5 58.14-35.27 110.48.21 1.06 1.24.86 1.31-.22 2.4-36.42 24.28-64.93 43.94-76 7.74-4.36 9.91-9.71 9.91-16.32M0 70.69C.51 78 6.6 81.54 12.21 81.54c12.79 0 28.78 6 38.19 13.83.78.65.92.43.41-1.34C47 80.71 26.64 58.4 11.83 58.4A11.6 11.6 0 0 0 0 70.69M137.28 70.69c-.49 7.28-6.57 10.85-12.18 10.85-12.79 0-28.78 6-38.19 13.83-.78.65-.92.43-.41-1.34 3.81-13.32 24.17-35.63 39-35.63a11.6 11.6 0 0 1 11.81 12.29"/></svg></a></li> <li><span class="text-small">© ${new Date().getFullYear()} Sprinklr Inc.</span></li> </ul> </div> <div class="grid-third text-right-large"><a target="_blank" href="https://sprinklr.com/contact-us" class="btn btn-primary">Contact</a></div> </div> </div> </div> `; // '<div class="footer-2 container" id="footer-2">' + // '<div class="row">' + // '<div class="grid-two-thirds text-left-large">' + // '<ul class="list-inline">' + // '<li><a href="https://www.sprinklr.com/"><svg xmlns="http://www.w3.org/2000/svg" style="height:2em;width:1.6em;margin-bottom:-0.6em;" viewBox="0 0 137.31 111.2" aria-describedBy="logo-footer-title"><title id="logo-footer-title">Sprinklr</title><path fill="currentColor" d="M9.79 19.17A12.15 12.15 0 0 1 22.67 7.71a12.94 12.94 0 0 1 7.91 2.93C46.51 24.5 55.9 49 53.06 70.14c-.14 1-1.34 1-1.64 0C47 55 32.24 37.54 19.15 32.34c-6.2-2.46-9.76-7-9.36-13.18M122.84 17.95c0-9.64-8.09-18.21-19.89-17.94-22.4.51-52.5 58.14-35.27 110.48.21 1.06 1.24.86 1.31-.22 2.4-36.42 24.28-64.93 43.94-76 7.74-4.36 9.91-9.71 9.91-16.32M0 70.69C.51 78 6.6 81.54 12.21 81.54c12.79 0 28.78 6 38.19 13.83.78.65.92.43.41-1.34C47 80.71 26.64 58.4 11.83 58.4A11.6 11.6 0 0 0 0 70.69M137.28 70.69c-.49 7.28-6.57 10.85-12.18 10.85-12.79 0-28.78 6-38.19 13.83-.78.65-.92.43-.41-1.34 3.81-13.32 24.17-35.63 39-35.63a11.6 11.6 0 0 1 11.81 12.29"/></svg></a></li>' + // '<li><span class="text-small">© ' + new Date().getFullYear() + ' Sprinklr Inc.</span></li>' + // '</ul>' + // '</div>' + // '<div class="grid-third text-right-large"><p>{{content.masheryMade}}</p></div>' + // '</div>' + // '</div>'; // Custom Footer 2 // The second of two footer content sections. // window.portalOptions.templates.footer2 = // '<div class="footer-2 container" id="footer-2">' + // '<div class="grid">' + // '<div class="footer_menu_company">' + // '<img src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/logo_burst_white.svg"> <span class="footer__copyright">©2019 SPRINKLR INC.</span>' + // '</div>' + // '<ul class="footer_menu_aux" id="menu-footer-menu-aux">' + // '<li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.sprinklr.com/privacy/">Privacy</a></li>' + // '<li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.sprinklr.com/terms/">Terms</a></li>' + // '<li class="menu-item menu-item-type-custom menu-item-object-custom"><a>Cookies</a></li>' + // '</ul>' + // '<ul class="footer_menu" id="menu-footer-menu">' + // '<li class="menu-item menu-item-type-custom menu-item-object-custom"><a href="http://sprinklr.com/contact-us">CONTACT</a></li>' + // '<li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.sprinklr.com/careers/">CAREERS</a></li>' + // '<li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.sprinklr.com/impressum/">IMPRESSUM</a></li>' + // '<li class="menu-item menu-item-type-custom menu-item-object-custom"><a href="https://www.sprinklr.com/preference-center">PREFERENCE CENTER</a></li>' + // '</ul>' + // '<ul class="footer_menu_social">' + // '<li><a href="https://www.facebook.com/sprinklr"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/facebook_logo.svg"></a></li>' + // '<li><a href="https://twitter.com/sprinklr"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/twitter_logo.svg"></a></li>' + // '<li><a href="https://www.linkedin.com/company/sprinklr"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/linkedin_logo.svg"></a></li>' + // '<li><a href="https://www.youtube.com/c/sprinklr"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/youtube_logo.svg"></a></li>' + // '<li><span class="separator"></span></li>' + // '<li><a href="https://itunes.apple.com/us/app/sprinklr/id413619434?mt=8"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/apple_logo.svg"></a></li>' + // '<li><a href="https://play.google.com/store/apps/details?id=com.sprinklr.android&hl=en"><img class="footer_menu_social_logo" src="https://www.sprinklr.com/wp-content/themes/sprinklr/assets/images/icons/android_logo.svg"></a></li>' + // '</ul>' + // '</div>' + // '</div>'; 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true : false), }); } // Destroy instantiation on Ajax page reload window.addEventListener('portalBeforeRender', function () { if ('destroy' in docs) { docs.destroy(); } }, false); // Conditional content // Add logged-in/logged-out class if (window.mashery.loggedIn) { document.documentElement.classList.add('is-logged-in'); document.documentElement.classList.remove('is-logged-out'); } else { document.documentElement.classList.add('is-logged-out'); document.documentElement.classList.remove('is-logged-in'); } // Responsive iFrame Videos fluidvids.init({ selector: ['iframe', 'object'], // runs querySelectorAll() players: ['www.youtube.com', 'player.vimeo.com'] // players to support }); // Get the latest blog posts latestBlogPosts(); // Smooth scrolling to anchor links var scroll = {}; scroll = new SmoothScroll('.category-page #main-wrapper a[href*="#"], .category-docs #main-wrapper a[href*="#"], .category-docs #main-wrapper a[href*="#"], .category-blogall #main-wrapper a[href*="#"], .category-blogsingle #main-wrapper a[href*="#"], #nav-docs a[href*="#"]', { ignore: '.js-scroll-ignore' }); // Destroy instantiation on Ajax page reload window.addEventListener('portalBeforeRender', function () { if ('destroy' in scroll) { scroll.destroy(); } }, false); // Language translation // NOTE: You should update this with your desired options, languages, and translations. // Details at https://developer.mashery.com/docs/customizing_your_portal/plugins/Translate // var translate = new Translate(); // Sticky footer stickyFooter('#footer'); if (mashery.contentType === 'ioDocs') { window.setTimeout(function () { stickyFooter('#footer'); }, 300); } // Expand/collapse docs navigation docsNavCollapse.init(); }, false); // Registration page link window.addEventListener('portalAfterRender', function () { if (mashery.contentId !== 'apps-register') return; let legends = document.querySelectorAll('legend'); for (let legend of legends) { if (!legend.textContent.includes('Select the Sprinklr Environment')) continue; legend.innerHTML += ' <a target="_blank" href="https://developer.sprinklr.com/blog/read/Checking_Sprinklr_Env">Click here</a> for steps for extracting your Sprinklr environment.<br><span class="descr padding-top-small"><strong>Note:</strong> Select API Bundle checkbox for the relevant Sprinklr environment</span>'; } }); window.addEventListener('portalAfterRenderAjax', function() { $(".api-method").contents().detach().prependTo(".grid-three-fourths h1"); $(".try-it-btn").detach().appendTo(".grid-three-fourths h1").show(); $("#nav-docs ul li a").each(function( index ) { if($(this).next().next('ul').length) { $(this).addClass('expandable'); } var value = $(this).text().toLowerCase().replace(/ /g,"_").replace(/\./g, '_'); $(this).parent().addClass(value); }); }); window.addEventListener('load', function() { var element = document.querySelectorAll('#nav-docs ul'); Array.from(element).forEach(function(ele, i) { ele.setAttribute("id", 'item' + (i + 1)); }); }); window.addEventListener('portalAfterRender', function () { $(".api-method").contents().detach().prependTo(".grid-three-fourths h1"); $(".try-it-btn").detach().appendTo(".grid-three-fourths h1").show(); }, false); // update 2020 function createNotification(data) { var notification = document.createElement('div') notification.classList.add('notification') notification.innerHTML = `<div class="notification-head">${data.heading}</div><div class="notification-body">${data.message}</div>` return notification } function getNotification(options) { var notificationType = '' var heading = (options.heading) ? options.heading.trim() : ''; var message = (options.message) ? options.message.trim() : ''; var time = parseInt(options.time); time = (options.time && time) ? time : 4000; if(document.getElementsByClassName('notifications').length){ let notificationElement = createNotification({ heading: heading, message: message }); if (options.type) { let type = options.type.toLocaleLowerCase().trim() notificationType = (['primary', 'success', 'danger', 'info', 'warning', 'dark'].includes(type)) ? type : ''; notificationElement.classList.add(notificationType) } setTimeout(() => { notificationElement.remove() }, time) document.getElementsByClassName('notifications')[0].appendChild(notificationElement) } else{ let notificationWrapper = document.createElement('div') notificationWrapper.classList.add('notifications') document.body.appendChild(notificationWrapper) getNotification(options) } } function copyToClip(str) { if(typeof(str) == 'string'){ function listener(e) { e.clipboardData.setData("text/html", str); e.clipboardData.setData("text/plain", str); e.preventDefault(); } document.addEventListener("copy", listener); document.execCommand("copy"); document.removeEventListener("copy", listener); return true } return false }; function thankyou(isShowing = true){ if(isShowing){ document.querySelector('.form-wrapper .form-details').style.visibility = "hidden" document.querySelector('.form-wrapper .after-form-submit').style.display = "flex" } else{ document.querySelector('.form-wrapper .form-details').style.visibility = "visible" document.querySelector('.form-wrapper .after-form-submit').style.display = "none" } } function copyCode(clickedElement){ if(copyToClip(clickedElement.parentNode.parentNode.children[1].children[0].innerText)){ getNotification({ heading: 'Success', message: "Code copy to clipboard.", type: "success" }) } else{ getNotification({ heading: 'Error!!', message: "Type error!!", type: "error" }) } } function submitForm(form) { form.classList.add('loading') const data = new FormData(form) fetch("https://sprinklr.tfaforms.net/responses/processor", { method: "POST", body: data, // "no-cors" mode + redirect: "follow" allows us to handle the redirect ourselves // and FormAssembly ALWAYS wants to redirect :( // solution inspired from: https://stackoverflow.com/questions/37668282/unable-to-fetch-post-without-no-cors-in-header mode: "no-cors", redirect: "follow", }).then( res => { debugger form.classList.remove('loading') // the forms have a redirect // this identifies that we got a response if (res.type === "opaque") { //setIsSubmitSuccess("success") // Change this to trigger the success message form.reset() thankyou() // Change this to trigger the success message console.log({res}) return res } }, // Note: it's important to handle errors here // instead of a catch() block so that we don't swallow // exceptions from actual bugs in components. error => { form.classList.remove('loading') console.log({error}) getNotification({ heading: 'Error!!', message: "Oops! Something went wrong.", type: "error" }) // Change this to trigger the error message } ) return false } // rating function raterInit(selector = "#rater", starCount = 5){ var wrapper = document.querySelector(selector); var ul = document.createElement('ul') ul.classList.add('rating') while(starCount > 0){ let li = document.createElement('li') li.setAttribute('data-rating', starCount) li.setAttribute('data-title', `${starCount} star`) li.appendChild(document.createTextNode('☆')) ul.appendChild(li) starCount-- } wrapper.appendChild(ul) } window.addEventListener('load', (event) => { raterInit("#rater") var ratingStars = document.querySelectorAll('.rating li') ratingStars.forEach(listItem => { listItem.addEventListener('click', function(e){ let element = e.target let parent = e.currentTarget.parentElement ratingStars.forEach(star => { star.classList.remove('active') }); element.classList.add('active') parent.classList.add('rated') submitRating(element) }); }); }); function submitRating(selectedStar) { let rate = parseInt(selectedStar.dataset.rating); let pageLocation = window.location.href let user = (typeof mashery != 'undefined') ? mashery.username : 'Anonymous'; fetch('https://us-central1-sprinklr-9adfa.cloudfunctions.net/insertRating', { method: 'post', headers: { 'Content-Type': 'application/json' // 'Content-Type': 'application/x-www-form-urlencoded', }, body: JSON.stringify({ rate: rate, pageLocation: pageLocation, user: user }), }).then(function (response) { return response.json(); }).then(function (data) { console.log(data) }).catch(function (err) { console.log(err) }); }; //]]> </script> <script src="/files/main.min.js" type="text/javascript"></script> <script type="text/javascript" > m$.init(portalOptions); </script> </body> </html>