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ᐈ Documentación para Chat Funnels | Joinchat
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:nth-child(3){transform:rotate(45deg)}.nc-int-menu-to-close.nc-int-icon-state-b :nth-child(4){transform:rotate(-45deg)}</style><script>function initIntIcon(i){i.classList.contains("js-nc-int-icon-loaded")||(i.classList.add("js-nc-int-icon-loaded"),i.closest("svg").addEventListener("click",function(n){i.classList.toggle("nc-int-icon-state-b")}))}for(var intIcons=document.getElementsByClassName("js-nc-int-icon"),i=0;intIcons.length>i;i++)initIntIcon(intIcons[i])</script></g></svg></a></div></div></div></div></div></section></div><div data-elementor-type="single" data-elementor-id="5145" class="elementor elementor-5145 elementor-location-single post-14747 docs type-docs status-publish has-post-thumbnail hentry seccion-joinchat-premium" data-elementor-post-type="elementor_library"><section class="elementor-section elementor-top-section elementor-element elementor-element-a3e22fd elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="a3e22fd" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-381cb3a" data-id="381cb3a" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-43afdbb elementor-widget elementor-widget-heading" data-id="43afdbb" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h1 class="elementor-heading-title elementor-size-default">Configurando Chat Funnels</h1></div></div></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-335e409" data-id="335e409" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-c718616 elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form" data-id="c718616" data-element_type="widget" data-settings="{"skin":"classic"}" data-widget_type="search-form.default"><div class="elementor-widget-container"> <search role="search"><form class="elementor-search-form" action="https://join.chat/es/" method="get"><div class="elementor-search-form__container"> <label class="elementor-screen-only" for="elementor-search-form-c718616">Buscar</label> <input id="elementor-search-form-c718616" placeholder="Buscar" class="elementor-search-form__input" type="search" name="s" value=""> <button class="elementor-search-form__submit" type="submit" aria-label="Buscar"> <i aria-hidden="true" class="fas fa-search"></i> <span class="elementor-screen-only">Buscar</span> </button></div></form> </search></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-f3cc8f0 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f3cc8f0" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-88a40ff" data-id="88a40ff" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-9a1d5a9 docs--content elementor-widget__width-initial elementor-widget elementor-widget-theme-post-content" data-id="9a1d5a9" data-element_type="widget" data-widget_type="theme-post-content.default"><div class="elementor-widget-container"><h2 class="wp-block-heading">¿Qué es un Chat Funnel?</h2><p>Chat Funnels transforma la manera en que construyes chatbots en WordPress. Como una potente herramienta de marketing conversacional, te proporciona una vía para guiar a los visitantes de tu sitio web a través de un proceso de soporte y ventas, completamente automatizado y personalizado. Su objetivo es optimizar la conversión de leads en clientes satisfechos y comprometidos.</p><p>Las conversaciones con Chat Funnels no son genéricas; están diseñadas para ser totalmente personalizables en función del contexto, ya sea una página específica, un producto o una categoría.</p><p>Utiliza Chat Funnels y descubre cómo una interacción efectiva puede cambiar la dinámica de tu negocio online, proporcionando una experiencia más rica e individualizada para cada visitante.</p><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Video presentación</h2><figure class="wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper"> <iframe title="Chat Funnels para Joinchat" width="800" height="450" src="https://www.youtube-nocookie.com/embed/GTh8VckBOu0?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></figure><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Activación de Chat Funnels</h2><p>Para agregar y configurar tus chatbots a partir de flujos conversacionales, dirígete al panel de control de WordPress en el menú <strong>Joinchat> Ajustes> Premium</strong> y <strong>habilita</strong> activando (ON) el complemento de <strong>Chat Funnels</strong>.</p><figure class="wp-block-image size-large"><img fetchpriority="high" fetchpriority="high" decoding="async" width="1024" height="543" src="https://cdn.join.chat/app/uploads/2023/10/activacion-chat-funnels-1024x543.gif" alt="activacion chat funnels" class="wp-image-17108" srcset="https://cdn.join.chat/app/uploads/2023/10/activacion-chat-funnels-1024x543.gif 1024w, https://cdn.join.chat/app/uploads/2023/10/activacion-chat-funnels-300x159.gif 300w, https://cdn.join.chat/app/uploads/2023/10/activacion-chat-funnels-768x407.gif 768w, https://cdn.join.chat/app/uploads/2023/10/activacion-chat-funnels-1536x814.gif 1536w, https://cdn.join.chat/app/uploads/2023/10/activacion-chat-funnels-2048x1086.gif 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><h2 class="wp-block-heading">Plantillas para Chatbots</h2><p>En el dashboard de WordPress, ve al menu lateral izquiero, <strong>Joinchat</strong>> <strong>Chat Funnels</strong>.</p><p>Por defecto hemos creado tres plantillas de ejemplo que recomendamos revisar y usar de base para nuevos Chatbots.</p><p>La <strong>plantilla de «Estructura básica»</strong> te proporciona una visión de los pasos que debería contener tu chatbot, podrás que ver que hay en total 10 y están descritos e identificados según sus funciones. Puedes modificar y añadir nuevos pasos desde esta plantilla inicial.</p><figure class="wp-block-image size-large"><img decoding="async" width="1024" height="760" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic-1024x760.png" alt="chatfunnel template basic" class="wp-image-15180" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic-1024x760.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic-300x223.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic-768x570.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic-1536x1139.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-template-basic.png 1712w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><p>La <strong>plantilla de «Ejemplos CTA»</strong> es un muestrario de las diferentes opciones que puedes usar para componer tus mensajes o integrar herramientas externas. Puedes ver en cada paso ejemplos de uso y características con ejemplos de como añadir Botones, Links, imágenes, videos o iframes, incluso textos aleatorios para que tu chatbot no suene repetitivo.</p><figure class="wp-block-image size-large"><img decoding="async" width="1024" height="653" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta-1024x653.png" alt="chatfunnels template cta" class="wp-image-15185" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta-1024x653.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta-300x191.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta-768x490.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta-1536x980.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-cta.png 1706w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><p>En la<strong> plantilla de «FAQs»</strong> encontrarás la base ya creada para un chatbot que responda preguntas frecuentes, con dos niveles de profundidad. Puedes simplificar o ampliar esta plantilla a tu gusto y en función de la cantidad de categorías y preguntas que necesites.</p><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="751" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs-1024x751.png" alt="chatfunnels template faqs" class="wp-image-15188" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs-1024x751.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs-300x220.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs-768x563.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs-1536x1127.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-template-faqs.png 1712w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Espacio de trabajo</h2><p>Lo primero que haremos es crear un nuevo Chat Funnel desde el menú de Joinchat en WordPress, para ello haz clic en «<strong>Añadir Chat Funnel</strong>«. A continuación pon un título y publica tu chat funnel.</p><ol class="wp-block-list"><li>El espacio principal es el <strong>editor</strong> donde podrás añadir pasos y definir sus funciones y características, así como copiar el <em>shortcode</em> de tu chatbot para poder publicarlo en la ventana de chat de Joinchat. Por defecto se inicia con un primer paso ya creado.</li><li>A la derecha el bloque <strong>Publicar</strong>, es el estándar de WordPress y te permite ver una previsualización de tu Chatbot.</li><li>El bloque de <strong>Avisos</strong>, donde se te alertará de posibles errores en tu chat funnel, ten en cuenta que no siempre tienen por que serlo, pero te ayudará a revisar tu chatbot.</li><li><strong>Ayuda de mensajes</strong>, es un bloque donde puedes ver los estilos y elementos soportados por el campo de mensaje que tendrá cada paso que definas en tu chat funnel. Básicamente son los mismos que ya se podían usar antes en el complemento CTA extras.</li></ol><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="648" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-1024x648.png" alt="chatfunnels dashboard" class="wp-image-15195" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-1024x648.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-300x190.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-768x486.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-1536x972.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-dashboard-2048x1296.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Editando un Chat Funnel</h2><ol class="wp-block-list"><li>Aquí defines el título de este paso, intenta ser conciso y descriptivo, puedes usar emojis si quieres tener una guía visual de los pasos.</li><li>Aquí puedes colapsar o expandir todos los pasos para facilitar su visualización o mover pasos arrastrando. También existe una fila con 4 botones: El primer icono para duplicar el paso, otro para eliminarlo (por seguridad, se requieren tres clicks ya que esta acción no puede deshacerse) uno más para desplazar (Drag & Drop) el paso a otra posición y finalmente para colapsar este paso únicamente.</li><li>Desde aquí se crea el mensaje del paso actual, puede ser un sencillo texto, pero recuerda que puedes usar múltiples estilos y elementos, todos disponibles y explicados en el bloque de la derecha que vimos anteriormente. En el siguiente ejemplo lanzamos un primer globo con la bienvenida, usando la variable <code>{SITE}</code>, seguida de un segundo globo (separando el texto usando <code>===</code>).</li><li>Las opciones generales para los pasos son tres, <strong>ir a otro paso</strong>, <strong>añadir un enlace</strong> a otra página o URL y <strong>contactar</strong> mostrando los canales que haya configurados en Joinchat.</li></ol><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="440" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1-1024x440.png" alt="chatfunnels step1" class="wp-image-15197" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1-1024x440.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1-300x129.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1-768x330.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1-1536x659.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnels-step1.png 1612w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><p>Se pueden añadir tantos pasos como sean necesarios, combinando las tres opciones y los mensajes que sean necesarios, todo dependerá del tipo de flujo que quieras crear.</p><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Publicando tu Chat Funnel</h2><div class="wp-block-image"><figure class="alignright size-full is-resized"><img loading="lazy" loading="lazy" decoding="async" width="285" height="382" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-cta.png" alt="chatfunnel cta" class="wp-image-15175" style="width:214px;height:287px" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-cta.png 285w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-cta-224x300.png 224w" sizes="(max-width: 285px) 100vw, 285px" /></figure></div><p>Una vez que tienes tu Chat Funnel diseñado, es hora de ponerlo en acción en tu página web.</p><p>Cada Funnel tiene un shortcode <code>{CHAT 14803}</code>, cópialo y pégalo en la ventana de llamada a la acción de Joinchat, puede ser en los ajustes generales o en una página o producto en concreto.</p><p>Como ves no es necesario tirar una sola línea de código y puedes crear desde un flujo sencillo, hasta un complejo bot que responda preguntas frecuentes, todo depende de las necesidades concretas.</p><p>Si aún así te sientes con ganas de revisar el código, solo tienes que ir a la pestaña Texto y podrás editar, copiar o pegar todo el chatbot desde aquí. </p><div class="wp-block-image"><figure class="aligncenter size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="707" src="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code-1024x707.png" alt="chatfunnel code" class="wp-image-15176" srcset="https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code-1024x707.png 1024w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code-300x207.png 300w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code-768x530.png 768w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code-1536x1060.png 1536w, https://cdn.join.chat/app/uploads/2023/07/chatfunnel-code.png 1716w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure></div><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Traduciendo tu Chat Funnel</h2><p>Crear traducciones de tu Chat Funnel es muy sencillo, lo primero que debes hacer es crear un Chat Funnel para cada idioma.</p><figure class="wp-block-image size-full"><img loading="lazy" loading="lazy" decoding="async" width="710" height="309" src="https://cdn.join.chat/app/uploads/2023/08/imageproxy.png" alt="imageproxy" class="wp-image-15559" srcset="https://cdn.join.chat/app/uploads/2023/08/imageproxy.png 710w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-300x131.png 300w" sizes="(max-width: 710px) 100vw, 710px" /></figure><p>Una vez los tengas creados debes asignar el Funnel del idioma principal del sitio en los ajustes de Joinchat (en nuestro ejemplo el Español):</p><figure class="wp-block-image size-full"><img loading="lazy" loading="lazy" decoding="async" width="710" height="309" src="https://cdn.join.chat/app/uploads/2023/08/imageproxy-1.png" alt="imageproxy 1" class="wp-image-15560" srcset="https://cdn.join.chat/app/uploads/2023/08/imageproxy-1.png 710w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-1-300x131.png 300w" sizes="(max-width: 710px) 100vw, 710px" /></figure><p>Por último, en las traducciones de Joinchat en «Call to Action» asignamos el Chat Funnel correspondiente a cada idioma:</p><figure class="wp-block-image size-full"><img loading="lazy" loading="lazy" decoding="async" width="824" height="535" src="https://cdn.join.chat/app/uploads/2023/08/imageproxy-2.png" alt="imageproxy 2" class="wp-image-15561" srcset="https://cdn.join.chat/app/uploads/2023/08/imageproxy-2.png 824w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-2-300x195.png 300w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-2-768x499.png 768w" sizes="(max-width: 824px) 100vw, 824px" /></figure><p>☝️ <strong>Consejo:</strong> Para duplicar el Chat Funnel lo más sencillo es editar el original, hacer click la pestaña texto, seleccionar todo, copiar y pegar en un nuevo Chat Funnel. Después guardamos y listo. Incluso para traducirlo puede ser más cómodo en el formato texto, pero hay que tener cuidado de no romper el formato.</p><figure class="wp-block-image size-full"><img loading="lazy" loading="lazy" decoding="async" width="856" height="535" src="https://cdn.join.chat/app/uploads/2023/08/imageproxy-3.png" alt="imageproxy 3" class="wp-image-15562" srcset="https://cdn.join.chat/app/uploads/2023/08/imageproxy-3.png 856w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-3-300x188.png 300w, https://cdn.join.chat/app/uploads/2023/08/imageproxy-3-768x480.png 768w" sizes="(max-width: 856px) 100vw, 856px" /></figure></div></div><div class="elementor-element elementor-element-d945994 elementor-post-navigation-borders-yes elementor-widget elementor-widget-post-navigation" data-id="d945994" data-element_type="widget" data-widget_type="post-navigation.default"><div class="elementor-widget-container"><div class="elementor-post-navigation"><div class="elementor-post-navigation__prev elementor-post-navigation__link"> <a href="https://join.chat/es/docs/configurando-omnichannel/" rel="prev"><span class="post-navigation__arrow-wrapper post-navigation__arrow-prev"><i class="fa fa-chevron-left" aria-hidden="true"></i><span class="elementor-screen-only">Ant</span></span><span class="elementor-post-navigation__link__prev"><span class="post-navigation__prev--label">Anterior</span><span class="post-navigation__prev--title">Configurando OmniChannel</span></span></a></div><div class="elementor-post-navigation__separator-wrapper"><div class="elementor-post-navigation__separator"></div></div><div class="elementor-post-navigation__next elementor-post-navigation__link"> <a href="https://join.chat/es/docs/boton-grupo-de-whatsapp/" rel="next"><span class="elementor-post-navigation__link__next"><span class="post-navigation__next--label">Siguiente</span><span class="post-navigation__next--title">Botón Grupo de WhatsApp</span></span><span class="post-navigation__arrow-wrapper post-navigation__arrow-next"><i class="fa fa-chevron-right" aria-hidden="true"></i><span class="elementor-screen-only">Siguiente</span></span></a></div></div></div></div></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-86c0128" data-id="86c0128" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f109f3b elementor-widget elementor-widget-table-of-contents" data-id="f109f3b" data-element_type="widget" data-settings="{"headings_by_tags":["h2"],"exclude_headings_by_selector":[],"sticky":"top","sticky_offset":80,"marker_view":"bullets","icon":{"value":"","library":""},"sticky_on":["desktop","tablet"],"sticky_parent":"yes","hierarchical_view":"yes","min_height":{"unit":"px","size":"","sizes":[]},"min_height_tablet":{"unit":"px","size":"","sizes":[]},"min_height_mobile":{"unit":"px","size":"","sizes":[]},"sticky_effects_offset":0}" data-widget_type="table-of-contents.default"><div class="elementor-widget-container"><div class="elementor-toc__header"><h4 class="elementor-toc__header-title"> Contenido</h4></div><div id="elementor-toc__f109f3b" class="elementor-toc__body"><div class="elementor-toc__spinner-container"> <i class="elementor-toc__spinner eicon-animation-spin eicon-loading" aria-hidden="true"></i></div></div></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-3a3a727 elementor-section-content-bottom elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3a3a727" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-47e3d36" data-id="47e3d36" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-2b5a2b5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2b5a2b5" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-88c4778 fullclick" data-id="88c4778" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-534e145 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="534e145" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/es/docs/instalando-joinchat/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/05/engine-start.svg" class="attachment-full size-full wp-image-14740" alt="engine start" /> </a></div></div><div class="elementor-element elementor-element-85c8ec9 elementor-widget elementor-widget-heading" data-id="85c8ec9" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Versión gratuita</h3></div></div><div class="elementor-element elementor-element-77e58d4 elementor-widget elementor-widget-spacer" data-id="77e58d4" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-6c67194 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6c67194" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-58f78ff fullclick" data-id="58f78ff" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-198b20e elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="198b20e" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/es/docs/instalando-joinchat-ia%e2%9c%a8/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/01/sparks.svg" class="attachment-full size-full wp-image-19925" alt="sparks" /> </a></div></div><div class="elementor-element elementor-element-a7cd1e4 elementor-widget elementor-widget-heading" data-id="a7cd1e4" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Joinchat IA</h3></div></div><div class="elementor-element elementor-element-25765bd elementor-widget elementor-widget-spacer" data-id="25765bd" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-34b6ae2" data-id="34b6ae2" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-1b8cfcd elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1b8cfcd" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4dae5ab fullclick" data-id="4dae5ab" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-c557078 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="c557078" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/es/docs/instalando-joinchat-premium/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2022/05/crown.svg" class="attachment-full size-full wp-image-11615" alt="crown" /> </a></div></div><div class="elementor-element elementor-element-8f4f427 elementor-widget elementor-widget-heading" data-id="8f4f427" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Versión Premium</h3></div></div><div class="elementor-element elementor-element-a0d858d elementor-widget elementor-widget-spacer" data-id="a0d858d" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-4618403 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4618403" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d251cee fullclick" data-id="d251cee" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f6b1967 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="f6b1967" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/es/docs/configurando-chat-funnels/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/05/chat-bot.svg" class="attachment-full size-full wp-image-14735" alt="chat bot" /> </a></div></div><div class="elementor-element elementor-element-505fc14 elementor-widget elementor-widget-heading" data-id="505fc14" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Chat Funnel</h3></div></div><div class="elementor-element elementor-element-a593b53 elementor-widget elementor-widget-spacer" data-id="a593b53" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-b7ca17e" data-id="b7ca17e" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-4e70edb elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4e70edb" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7628aa9" data-id="7628aa9" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-8ed1fba elementor-widget elementor-widget-heading" data-id="8ed1fba" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><div class="elementor-heading-title elementor-size-default">En esta sección</div></div></div><div class="elementor-element elementor-element-10f55db elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="10f55db" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div><div class="elementor-element elementor-element-8b8bdf9 elementor-widget elementor-widget-jet-listing-grid" data-id="8b8bdf9" data-element_type="widget" data-settings="{"columns":"1"}" data-widget_type="jet-listing-grid.default"><div class="elementor-widget-container"><div class="jet-listing-grid jet-listing"><div class="jet-listing-grid__items grid-col-desk-1 grid-col-tablet-1 grid-col-mobile-1 jet-listing-grid--11319" data-queried-id="14747|WP_Post" data-nav="{"enabled":false,"type":null,"more_el":null,"query":[],"widget_settings":{"lisitng_id":11319,"posts_num":100,"columns":1,"columns_tablet":1,"columns_mobile":1,"is_archive_template":"","post_status":["publish"],"use_random_posts_num":"","max_posts_num":9,"not_found_message":"No hay m\u00e1s art\u00edculos en esta secci\u00f3n","is_masonry":false,"equal_columns_height":"","use_load_more":"","load_more_id":"","load_more_type":"click","load_more_offset":{"unit":"px","size":0,"sizes":[]},"use_custom_post_types":"","custom_post_types":["docs"],"hide_widget_if":"","carousel_enabled":"","slides_to_scroll":"1","arrows":"true","arrow_icon":"fa fa-angle-left","dots":"","autoplay":"true","pause_on_hover":"true","autoplay_speed":5000,"infinite":"true","center_mode":"","effect":"slide","speed":500,"inject_alternative_items":"","injection_items":[],"scroll_slider_enabled":"","scroll_slider_on":["desktop","tablet","mobile"],"custom_query":"yes","custom_query_id":"5","_element_id":""}}" data-page="1" data-pages="0" data-listing-source="query" data-listing-id="11319" data-query-id="5"><div class="jet-listing-grid__item jet-listing-dynamic-post-11589" data-post-id="11589" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/es/docs/instalando-joinchat-premium/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Instalando Joinchat Premium</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-5364" data-post-id="5364" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/es/docs/configurando-agentes-de-soporte/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Configurando Agentes de Soporte</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-5233" data-post-id="5233" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/es/docs/configurando-random-phone/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Configurando Random Phone</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-5236" data-post-id="5236" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/es/docs/configurando-cta-extras/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Configurando CTA Extras</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-7617" data-post-id="7617" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/es/docs/configurando-omnichannel/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Configurando OmniChannel</span></a></div></div></div></div></div></div></section></div></div></div></div></div></div></div></div></div></section></div></div></div></section></div><div data-elementor-type="footer" data-elementor-id="2690" class="elementor elementor-2690 elementor-location-footer" data-elementor-post-type="elementor_library"><section class="elementor-section elementor-top-section elementor-element elementor-element-b3048cc elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b3048cc" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0685988" data-id="0685988" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-e01650a elementor-widget elementor-widget-theme-site-logo elementor-widget-image" data-id="e01650a" data-element_type="widget" data-widget_type="theme-site-logo.default"><div class="elementor-widget-container"> <a href="https://join.chat/es/"> <img 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elementor-element-741eba1" data-id="741eba1" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-ee4cc7f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ee4cc7f" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-5d98b38" data-id="5d98b38" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-5badadd elementor-widget elementor-widget-heading" data-id="5badadd" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h6 class="elementor-heading-title elementor-size-default">Legal</h6></div></div><div class="elementor-element elementor-element-8152ff0 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="8152ff0" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="https://join.chat/es/politica-de-privacidad/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Política de privacidad</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/es/terminos-de-uso/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Términos de uso</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/es/politica-de-devoluciones/"> 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elementor-size-default">Comunidad</h6></div></div><div class="elementor-element elementor-element-c03d781 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="c03d781" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="/es/blog/"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">Blog</span> </a></li><li class="elementor-icon-list-item"> <a href="https://www.youtube.com/channel/UC9Rnvaq4XU1LtLEQAYm6Y2Q" target="_blank"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="fas fa-link"></i> </span> <span class="elementor-icon-list-text">YouTube</span> </a></li><li class="elementor-icon-list-item"> <a href="https://join.chat/es/equipo/" target="_blank"> <span 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Visita nuestra <a href="https://join.chat/es/politica-de-privacidad/">Política de Privacidad</a> para saber más.</p></div></div></div></div><div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-15b7ee2" data-id="15b7ee2" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-ed6ca27 elementor-widget elementor-widget-text-editor" data-id="ed6ca27" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><p class="description">AL UTILIZAR NUESTRA WEB, ACEPTAS EL USO DE COOKIES.</p></div></div></div></div></div></section></div><div data-elementor-type="popup" data-elementor-id="5711" class="elementor elementor-5711 elementor-location-popup" 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elementor-widget elementor-widget-nav-menu" data-id="358ff49" data-element_type="widget" data-settings="{"layout":"dropdown","submenu_icon":{"value":"<i class=\"fas fa-angle-down\"><\/i>","library":"fa-solid"}}" data-widget_type="nav-menu.default"><div class="elementor-widget-container"><nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"><ul id="menu-2-358ff49" class="elementor-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-10696"><a href="https://join.chat/es/premium/" class="elementor-item" tabindex="-1">Características</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-14233"><a href="https://join.chat/es/premium/chatfunnel/" class="elementor-sub-item" tabindex="-1">Chat Funnels</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16165"><a 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menu-item-type-post_type menu-item-object-page menu-item-19595"><a href="https://join.chat/es/premium/ia/" class="elementor-item" tabindex="-1">Joinchat IA✨</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-19993"><a href="#" class="elementor-item elementor-item-anchor" tabindex="-1">Precio</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19893"><a href="https://join.chat/es/precio/" class="elementor-sub-item" tabindex="-1">Joinchat Plugin</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19892"><a href="https://join.chat/es/precio-ai-powered/" class="elementor-sub-item" tabindex="-1">Joinchat IA✨</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-6278"><a href="https://join.chat/es/docs/" class="elementor-item" tabindex="-1">Ayuda</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-13288"><a href="https://join.chat/es/docs/" class="elementor-sub-item" tabindex="-1">Documentación</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4167"><a href="https://join.chat/es/soporte/" class="elementor-sub-item" tabindex="-1">Soporte</a></li></ul></li><li class="down--btn menu-item menu-item-type-post_type menu-item-object-page menu-item-18551"><a href="https://join.chat/es/sign-up/" class="elementor-item" tabindex="-1">Prueba gratis</a></li><li class="login--btn menu-item menu-item-type-custom menu-item-object-custom menu-item-17195"><a href="https://my.join.chat" class="elementor-item" tabindex="-1">Login</a></li><li class="lang-item lang-item-37 lang-item-en lang-item-first menu-item menu-item-type-custom menu-item-object-custom menu-item-1407-en"><a href="https://join.chat/en/docs/setting-up-chat-funnels/" 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