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Information and support - Lifeline Australia
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class="colour-banner__breadcrumbs-container"> <div class="container justify-content-center align-self-center"> <div class="colour-banner__breadcrumbs"> <ul> <li><a href="/">Home</a></li> <li><a href="/get-help/">Get help</a></li> <li><span>Information and support</span></li> </ul> </div> </div> </div> <div class="container-fluid"> <div class="colour-banner__image d-none d-md-block" role="presentation" style="background-image: url('/media/uglbfass/information-and-support.jpg?mode=crop&width=700');"> </div> <div class="colour-banner__image d-md-none" role="presentation" style="background-image: url('/media/uglbfass/information-and-support.jpg?mode=crop&width=650');"> </div> <div class="colour-banner__text "> <div class="content"> <h1 class="h2">Information & support</h1> <p>Life is full of challenge and change, ups, and downs. It's important to be aware of our mental wellbeing and the wellbeing of those around us. </p> </div> </div> </div> </div> <div data-component="content-block" class="content-block bg-tone-4 "> <div class="justify-content-center"> <div class="umb-grid content"> <div class="grid-section"> <div > <div class='container'> <div class="row clearfix"> <div class="col-xl-4 column pt-2 pb-2"> <div > <p><a href="https://toolkit.lifeline.org.au/?utm_source=lifeline.org.au&utm_content=InformationAndSupport" target="_blank" data-anchor="?utm_source=lifeline.org.au&utm_content=InformationAndSupport" rel="noopener"><img alt="" src="/media/qd1fqw3s/info-and-support-banner.png?width=291&height=291&mode=max" data-udi="umb://media/5b48f7865bb24fa9ac2da37f79510fb0" width="291" height="291" style="display: block; margin-left: auto; margin-right: auto;" /></a></p> </div> </div> <div class="col-xl-8 column pt-2 pb-2"> <div > <h2>Try our Support Toolkit聽</h2> <p><strong>We鈥檝e launched a curated library of tools, techniques and information to help you:</strong></p> <ul> <li>Understand what you鈥檙e going through</li> <li>Learn ways to self-manage through evidence-based tools and techniques</li> <li>Access support, should you need it</li> </ul> <div data-component="macro-button-bar" class="macro-button-bar d-flex flex-row justify-content-start "> <a target="_blank" href="https://toolkit.lifeline.org.au/?utm_source=lifeline.org.au&utm_content=InformationAndSupport" class="btn btn-inverted btn-secondary mr-3"> Try now </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-component="content-block" class="content-block "> <div class="justify-content-center"> <div class="umb-grid content"> <div class="grid-section"> <div > <div class='container'> <div class="row clearfix"> <div class="col-xl-12 column "> <div > <p style="text-align: center;">We should never underestimate the power we have to connect with another person and make a positive difference in their lives. Below is some information that may assist in developing your understanding of the challenges you or a person you care for may be facing and some suggestions of places to go for help.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="carousel-banner 0"> <div class="content-block text-center"> <div class="container"> <div class="row justify-content-center align-items-center"> <div class="col-md-8"> <div class="content"> <h2 style="text-align: center;">Listen to real stories of hope</h2> <p style="text-align: center;"></p> <p style="text-align: center;"><a href="/real-experiences/holding-on-to-hope-podcast/" title="Lived stories">see all podcasts here</a></p> </div> </div> </div> </div> </div> <div class="carousel-banner__main"> <div class="container"> <div class="carousel slide" id="carousel-5435" data-ride="carousel" interval='false'> <div class="carousel-inner"> <div class="carousel-item active" style="height: 355px;"> <div class="carousel-container"> <div class="carousel-banner__image"> <img src="/media/5bhfed1t/chris-image.jpg?mode=crop&width=550" alt="man and his dog" /> </div> <div class="carousel-banner__text"> <div class="content"> <p>Chris's story of holding on to hope after surviving three major bushfires including Victoria鈥檚 Black Saturday and the PTSD it caused.</p> <p><a href="/real-experiences/holding-on-to-hope-podcast/chris-s-story-of-holding-on-to-hope/" title="Chris's story of holding on to hope"><strong>Listen to or read Chris's incredible story.</strong></a></p> </div> </div> </div> </div> <div class="carousel-item " style="height: 355px;"> <div class="carousel-container"> <div class="carousel-banner__image"> <img src="/media/ipkbhvub/gracie-image.jpg?mode=crop&width=550" alt="girl overlooking city at dusk" /> </div> <div class="carousel-banner__text"> <div class="content"> <p>Gracie's story of Holding on to Hope after dealing with the early stages of bipolar disorder and rural isolation.</p> <p><a href="/real-experiences/holding-on-to-hope-podcast/gracie-s-story-of-holding-on-to-hope/" title="Gracie's story of holding on to hope"><strong>Listen to or read Gracie's incredible story.</strong></a></p> </div> </div> </div> </div> <div class="carousel-item " style="height: 355px;"> <div class="carousel-container"> <div class="carousel-banner__image"> <img src="/media/nqygsm5f/ross-image.jpg?mode=crop&width=550" alt="smiling man and woman holding each other" /> </div> <div class="carousel-banner__text"> <div class="content"> <p>Former firefighter Ross Beckley tells his story of holding onto hope and how he discovered he didn鈥檛 need a badge to still save lives.</p> <p><a href="/real-experiences/holding-on-to-hope-podcast/ross-s-story-of-holding-on-to-hope/" title="Ross's story of holding on to hope"><strong>Listen to or read Ross's incredible story.</strong></a></p> </div> </div> </div> </div> <div class="carousel-item " style="height: 355px;"> <div class="carousel-container"> <div class="carousel-banner__image"> <img src="/media/1eznp5t3/erik-cropped.png?mode=crop&width=550" alt="profile picture of man" /> </div> <div class="carousel-banner__text"> <div class="content"> <p>Erik's story of holding on to hope through a difficult childhood, a life-changing accident, and the stresses of being an elite athlete, father, and partner.</p> <p><a href="/real-experiences/holding-on-to-hope-podcast/erik-s-story-of-holding-on-to-hope/" title="Erik's story of holding on to hope"><strong>Listen to or read Erik's incredible story.</strong></a></p> <p><strong>聽 聽</strong></p> <p><strong>聽 聽</strong></p> <p><strong>聽聽</strong></p> </div> </div> </div> </div> </div> <a class="carousel-control-prev" href="#carousel-5435" role="button" data-slide="prev"> <span class="fa fa-chevron-left" aria-hidden="true"></span> <span class="sr-only">Previous</span> </a> <a class="carousel-control-next" href="#carousel-5435" role="button" data-slide="next"> <span class="fa fa-chevron-right" aria-hidden="true"></span> <span class="sr-only">Next</span> </a> <div class="carousel-indicators"> <a href="#" data-target="#carousel-5435" data-slide-to="0" class="active " style="background-image: url('/media/5bhfed1t/chris-image.jpg?mode=crop&width=650');"> <span class="sr-only">man and his dog</span> </a> <a href="#" data-target="#carousel-5435" data-slide-to="1" class=" " style="background-image: url('/media/ipkbhvub/gracie-image.jpg?mode=crop&width=650');"> <span class="sr-only">girl overlooking city at dusk</span> </a> <a href="#" data-target="#carousel-5435" data-slide-to="2" class=" " style="background-image: url('/media/nqygsm5f/ross-image.jpg?mode=crop&width=650');"> <span class="sr-only">smiling man and woman holding each other</span> </a> <a href="#" data-target="#carousel-5435" data-slide-to="3" class=" " style="background-image: url('/media/1eznp5t3/erik-cropped.png?mode=crop&width=650');"> <span class="sr-only">profile picture of man</span> </a> </div> </div> </div> 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Suicide prevention.</div> <div class="footer__options"> <ul> <li> <a href="https://fundraise.lifeline.org.au/home-be-the-answer"> <span class="fak fa-fundraise"></span> <span>Fundraise</span> </a> </li> <li> <a href="/get-involved/make-a-donation/"> <span class="fak fa-donate"></span> <span>Donate</span> </a> </li> <li> <a href="/get-involved/volunteer-as-a-crisis-supporter/"> <span class="fak fa-i-hands-volunteers"></span> <span>Volunteer</span> </a> </li> </ul> </div> </div> </div> <div class="footer__main"> <div class="container"> <div class="footer__links"> <ul> <li><h2>Quick links</h2></li> <li><a href="/get-help/service-finder/">Service finder</a></li> <li><a href="/get-help/information-and-support/">Information & support</a></li> </ul> <ul> <li><h2>Explore</h2></li> <li><a href="/real-experiences/">Real experiences</a></li> <li><a href="/get-involved/">Get involved</a></li> <li><a href="/about/who-we-are/">Who we are</a></li> </ul> <ul> <li><h2>Get in touch</h2></li> <li><a href="/about/find-a-lifeline-centre-near-you/">Locations</a></li> <li><a href="/resources/media-resources/">Media</a></li> <li><a href="/about/contact-us/">Contact us</a></li> </ul> </div> <div class="footer__social"> <h2>Follow us</h2> <ul class="footer-social"> <li> <a target="_blank" href="https://www.facebook.com/LifelineAustralia/"> <span class="fa-brands fa-facebook-f"></span> <span class="sr-only">facebook</span> </a> </li> <li> <a target="_blank" href="https://twitter.com/LifelineAust"> <span class="fa-brands fa-x-twitter"></span> <span class="sr-only">twitter</span> </a> </li> <li> <a target="_blank" href="https://www.instagram.com/lifelineaustralia/"> <span class="fa-brands fa-instagram"></span> <span class="sr-only">instagram</span> </a> </li> <li> <a target="_blank" href="https://www.youtube.com/channel/UC_Rhz-XoVbo02fNrHQZQQHw"> <span class="fa-brands fa-youtube"></span> <span class="sr-only">youtube</span> </a> </li> <li> <a target="_blank" href="https://www.linkedin.com/company/lifeline-australia/"> <span class="fa-brands fa-linkedin-in"></span> <span class="sr-only">linkedIn</span> </a> </li> </ul> </div> </div> </div> <div class="footer__secondary "> <div class="container"> <ul> <li><a href="/policies/">Policies</a></li> <li><a href="/policies/#policies-terms">Terms of use</a></li> <li><a href="/policies/#policies-privacy">Privacy</a></li> <li><a href="/policies/#policies-accessibility">Accessibility</a></li> <li><a href="/language-support/">Language</a></li> </ul> <div class="footer__disclaimer"> <p style="text-align: left;">Lifeline is a registered ACNC charity. Donations $2 and over are tax-deductible in Australia. ABN: 84 081 031 263. Lifeline is also a Registered Training Organisation, Lifeline Australia RTO Code 88036.</p> <p style="text-align: left;">Lifeline pays its respects to the traditional custodians across the lands in which we work, and acknowledge their elders past, present, and emerging.</p> <p><img src="/media/liql2fvk/aboriginal-flag-3-min-59.jpg" alt="Aboriginal Flag" height="40px">聽聽聽 <img src="/media/4q5ppzgy/tsi-flag-2-3-min-59.jpg" alt="Torres Strait Islander Flag" height="40px">聽聽聽 <img src="/media/a51gguvj/pride-flag-2-3-min-59.jpg" alt="Pride Rainbow Flag" height="40px">聽聽聽</p> </div> </div> </div> </footer> <script> var links = document.querySelectorAll("a"); for (var i = 0; i < links.length; i++) { if (links[i].target == "_blank" || links[i].target == "_blanks") { links[i].ariaLabel = "opens in a new window" } } </script> </div> </body> <script src="https://kit.fontawesome.com/e78e97412b.js" type="text/javascript"></script><script src="/DependencyHandler.axd?s=L2J1aWxkL2pzL2luZGV4LmpzOw&t=Javascript&cdv=25371120" type="text/javascript"></script> </html>