CINXE.COM
Billing | Cloud-IAM | DOCS
<!DOCTYPE html> <html lang="en-US" dir="ltr"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width,initial-scale=1"> <title>Billing | Cloud-IAM | DOCS</title> <meta name="description" content="Payment method can be adjusted during the subscription directly in the organization page on the Cloud-IAM console."> <link rel="preload stylesheet" href="/assets/style.38766cc5.css" as="style"> <script type="module" src="/assets/app.e81cff2e.js"></script> <link rel="preload" href="/assets/inter-roman-latin.2ed14f66.woff2" as="font" type="font/woff2" crossorigin=""> <link rel="modulepreload" href="/assets/chunks/framework.385ac4c3.js"> <link rel="modulepreload" href="/assets/chunks/theme.7cadd7f5.js"> <link rel="modulepreload" href="/assets/chunks/payment-method-credit-card.3924e264.js"> <link rel="modulepreload" href="/assets/chunks/payment-method-sepa.d81e5ad2.js"> <link rel="modulepreload" href="/assets/references_billing.md.ca5080b4.lean.js"> <script async src="https://cdn.matomo.cloud/cloudiam.matomo.cloud/container_Bz2B6ya0.js"></script> <script>var _mtm=window._mtm=window._mtm||[];_mtm.push({"mtm.startTime":new Date().getTime(),event:"mtm.Start"});</script> <script id="check-dark-light">(()=>{const e=localStorage.getItem("vitepress-theme-appearance")||"auto",a=window.matchMedia("(prefers-color-scheme: dark)").matches;(!e||e==="auto"?a:e==="dark")&&document.documentElement.classList.add("dark")})();</script> <meta name="keywords" content="Payment on method Cloud-IAM"> </head> <body> <div id="app"><div class="Layout" data-v-4064354f><!--[--><!--]--><!--[--><span tabindex="-1" data-v-c8291ffa></span><a href="#VPContent" class="VPSkipLink visually-hidden" data-v-c8291ffa> Skip to content </a><!--]--><!----><header class="VPNav" data-v-4064354f data-v-5bdc5df3><div class="VPNavBar has-sidebar" data-v-5bdc5df3 data-v-f1abbc6e><div class="container" data-v-f1abbc6e><div class="title" data-v-f1abbc6e><div class="VPNavBarTitle has-sidebar" data-v-f1abbc6e data-v-2973dbb4><a class="title" href="/" data-v-2973dbb4><!--[--><!--]--><!--[--><img class="VPImage logo" src="/logo.svg" alt data-v-ab19afbb><!--]--><!--[-->Cloud-IAM | DOCS<!--]--><!--[--><!--]--></a></div></div><div class="content" data-v-f1abbc6e><div class="curtain" data-v-f1abbc6e></div><div class="content-body" data-v-f1abbc6e><!--[--><!--]--><div class="VPNavBarSearch search" style="--vp-meta-key:'Meta';" data-v-f1abbc6e><!--[--><!----><div id="local-search"><button type="button" class="DocSearch DocSearch-Button" aria-label="Search"><span class="DocSearch-Button-Container"><svg class="DocSearch-Search-Icon" width="20" height="20" viewBox="0 0 20 20" aria-label="search icon"><path d="M14.386 14.386l4.0877 4.0877-4.0877-4.0877c-2.9418 2.9419-7.7115 2.9419-10.6533 0-2.9419-2.9418-2.9419-7.7115 0-10.6533 2.9418-2.9419 7.7115-2.9419 10.6533 0 2.9419 2.9418 2.9419 7.7115 0 10.6533z" stroke="currentColor" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"></path></svg><span class="DocSearch-Button-Placeholder">Search</span></span><span class="DocSearch-Button-Keys"><kbd class="DocSearch-Button-Key"></kbd><kbd class="DocSearch-Button-Key">K</kbd></span></button></div><!--]--></div><!----><!----><div class="VPNavBarAppearance appearance" data-v-f1abbc6e data-v-5e9f0637><button class="VPSwitch VPSwitchAppearance" type="button" role="switch" title="toggle dark mode" aria-checked="false" data-v-5e9f0637 data-v-3329432d data-v-1c29e291><span class="check" data-v-1c29e291><span class="icon" data-v-1c29e291><!--[--><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="sun" data-v-3329432d><path d="M12,18c-3.3,0-6-2.7-6-6s2.7-6,6-6s6,2.7,6,6S15.3,18,12,18zM12,8c-2.2,0-4,1.8-4,4c0,2.2,1.8,4,4,4c2.2,0,4-1.8,4-4C16,9.8,14.2,8,12,8z"></path><path d="M12,4c-0.6,0-1-0.4-1-1V1c0-0.6,0.4-1,1-1s1,0.4,1,1v2C13,3.6,12.6,4,12,4z"></path><path d="M12,24c-0.6,0-1-0.4-1-1v-2c0-0.6,0.4-1,1-1s1,0.4,1,1v2C13,23.6,12.6,24,12,24z"></path><path d="M5.6,6.6c-0.3,0-0.5-0.1-0.7-0.3L3.5,4.9c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l1.4,1.4c0.4,0.4,0.4,1,0,1.4C6.2,6.5,5.9,6.6,5.6,6.6z"></path><path d="M19.8,20.8c-0.3,0-0.5-0.1-0.7-0.3l-1.4-1.4c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l1.4,1.4c0.4,0.4,0.4,1,0,1.4C20.3,20.7,20,20.8,19.8,20.8z"></path><path d="M3,13H1c-0.6,0-1-0.4-1-1s0.4-1,1-1h2c0.6,0,1,0.4,1,1S3.6,13,3,13z"></path><path d="M23,13h-2c-0.6,0-1-0.4-1-1s0.4-1,1-1h2c0.6,0,1,0.4,1,1S23.6,13,23,13z"></path><path d="M4.2,20.8c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l1.4-1.4c0.4-0.4,1-0.4,1.4,0s0.4,1,0,1.4l-1.4,1.4C4.7,20.7,4.5,20.8,4.2,20.8z"></path><path d="M18.4,6.6c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l1.4-1.4c0.4-0.4,1-0.4,1.4,0s0.4,1,0,1.4l-1.4,1.4C18.9,6.5,18.6,6.6,18.4,6.6z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="moon" data-v-3329432d><path d="M12.1,22c-0.3,0-0.6,0-0.9,0c-5.5-0.5-9.5-5.4-9-10.9c0.4-4.8,4.2-8.6,9-9c0.4,0,0.8,0.2,1,0.5c0.2,0.3,0.2,0.8-0.1,1.1c-2,2.7-1.4,6.4,1.3,8.4c2.1,1.6,5,1.6,7.1,0c0.3-0.2,0.7-0.3,1.1-0.1c0.3,0.2,0.5,0.6,0.5,1c-0.2,2.7-1.5,5.1-3.6,6.8C16.6,21.2,14.4,22,12.1,22zM9.3,4.4c-2.9,1-5,3.6-5.2,6.8c-0.4,4.4,2.8,8.3,7.2,8.7c2.1,0.2,4.2-0.4,5.8-1.8c1.1-0.9,1.9-2.1,2.4-3.4c-2.5,0.9-5.3,0.5-7.5-1.1C9.2,11.4,8.1,7.7,9.3,4.4z"></path></svg><!--]--></span></span></button></div><div class="VPSocialLinks VPNavBarSocialLinks social-links" data-v-f1abbc6e data-v-ef6192dc data-v-e71e869c><!--[--><a class="VPSocialLink no-icon" href="https://twitter.com/cloud_iam_com" aria-label="twitter" target="_blank" rel="noopener" data-v-e71e869c data-v-16cf740a><svg role="img" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><title>Twitter</title><path d="M21.543 7.104c.015.211.015.423.015.636 0 6.507-4.954 14.01-14.01 14.01v-.003A13.94 13.94 0 0 1 0 19.539a9.88 9.88 0 0 0 7.287-2.041 4.93 4.93 0 0 1-4.6-3.42 4.916 4.916 0 0 0 2.223-.084A4.926 4.926 0 0 1 .96 9.167v-.062a4.887 4.887 0 0 0 2.235.616A4.928 4.928 0 0 1 1.67 3.148 13.98 13.98 0 0 0 11.82 8.292a4.929 4.929 0 0 1 8.39-4.49 9.868 9.868 0 0 0 3.128-1.196 4.941 4.941 0 0 1-2.165 2.724A9.828 9.828 0 0 0 24 4.555a10.019 10.019 0 0 1-2.457 2.549z"/></svg></a><a class="VPSocialLink no-icon" href="https://www.linkedin.com/company/cloudiam/" aria-label="linkedin" target="_blank" rel="noopener" data-v-e71e869c data-v-16cf740a><svg role="img" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><title>LinkedIn</title><path d="M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037-1.853 0-2.136 1.445-2.136 2.939v5.667H9.351V9h3.414v1.561h.046c.477-.9 1.637-1.85 3.37-1.85 3.601 0 4.267 2.37 4.267 5.455v6.286zM5.337 7.433c-1.144 0-2.063-.926-2.063-2.065 0-1.138.92-2.063 2.063-2.063 1.14 0 2.064.925 2.064 2.063 0 1.139-.925 2.065-2.064 2.065zm1.782 13.019H3.555V9h3.564v11.452zM22.225 0H1.771C.792 0 0 .774 0 1.729v20.542C0 23.227.792 24 1.771 24h20.451C23.2 24 24 23.227 24 22.271V1.729C24 .774 23.2 0 22.222 0h.003z"/></svg></a><!--]--></div><div class="VPFlyout VPNavBarExtra extra" data-v-f1abbc6e data-v-c8c2ae4b data-v-aa8de344><button type="button" class="button" aria-haspopup="true" aria-expanded="false" aria-label="extra navigation" data-v-aa8de344><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="icon" data-v-aa8de344><circle cx="12" cy="12" r="2"></circle><circle cx="19" cy="12" r="2"></circle><circle cx="5" cy="12" r="2"></circle></svg></button><div class="menu" data-v-aa8de344><div class="VPMenu" data-v-aa8de344 data-v-e42ed9b3><!----><!--[--><!--[--><!----><div class="group" data-v-c8c2ae4b><div class="item appearance" data-v-c8c2ae4b><p class="label" data-v-c8c2ae4b>Appearance</p><div class="appearance-action" data-v-c8c2ae4b><button class="VPSwitch VPSwitchAppearance" type="button" role="switch" title="toggle dark mode" aria-checked="false" data-v-c8c2ae4b data-v-3329432d data-v-1c29e291><span class="check" data-v-1c29e291><span class="icon" data-v-1c29e291><!--[--><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="sun" data-v-3329432d><path d="M12,18c-3.3,0-6-2.7-6-6s2.7-6,6-6s6,2.7,6,6S15.3,18,12,18zM12,8c-2.2,0-4,1.8-4,4c0,2.2,1.8,4,4,4c2.2,0,4-1.8,4-4C16,9.8,14.2,8,12,8z"></path><path d="M12,4c-0.6,0-1-0.4-1-1V1c0-0.6,0.4-1,1-1s1,0.4,1,1v2C13,3.6,12.6,4,12,4z"></path><path d="M12,24c-0.6,0-1-0.4-1-1v-2c0-0.6,0.4-1,1-1s1,0.4,1,1v2C13,23.6,12.6,24,12,24z"></path><path d="M5.6,6.6c-0.3,0-0.5-0.1-0.7-0.3L3.5,4.9c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l1.4,1.4c0.4,0.4,0.4,1,0,1.4C6.2,6.5,5.9,6.6,5.6,6.6z"></path><path d="M19.8,20.8c-0.3,0-0.5-0.1-0.7-0.3l-1.4-1.4c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l1.4,1.4c0.4,0.4,0.4,1,0,1.4C20.3,20.7,20,20.8,19.8,20.8z"></path><path d="M3,13H1c-0.6,0-1-0.4-1-1s0.4-1,1-1h2c0.6,0,1,0.4,1,1S3.6,13,3,13z"></path><path d="M23,13h-2c-0.6,0-1-0.4-1-1s0.4-1,1-1h2c0.6,0,1,0.4,1,1S23.6,13,23,13z"></path><path d="M4.2,20.8c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l1.4-1.4c0.4-0.4,1-0.4,1.4,0s0.4,1,0,1.4l-1.4,1.4C4.7,20.7,4.5,20.8,4.2,20.8z"></path><path d="M18.4,6.6c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l1.4-1.4c0.4-0.4,1-0.4,1.4,0s0.4,1,0,1.4l-1.4,1.4C18.9,6.5,18.6,6.6,18.4,6.6z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="moon" data-v-3329432d><path d="M12.1,22c-0.3,0-0.6,0-0.9,0c-5.5-0.5-9.5-5.4-9-10.9c0.4-4.8,4.2-8.6,9-9c0.4,0,0.8,0.2,1,0.5c0.2,0.3,0.2,0.8-0.1,1.1c-2,2.7-1.4,6.4,1.3,8.4c2.1,1.6,5,1.6,7.1,0c0.3-0.2,0.7-0.3,1.1-0.1c0.3,0.2,0.5,0.6,0.5,1c-0.2,2.7-1.5,5.1-3.6,6.8C16.6,21.2,14.4,22,12.1,22zM9.3,4.4c-2.9,1-5,3.6-5.2,6.8c-0.4,4.4,2.8,8.3,7.2,8.7c2.1,0.2,4.2-0.4,5.8-1.8c1.1-0.9,1.9-2.1,2.4-3.4c-2.5,0.9-5.3,0.5-7.5-1.1C9.2,11.4,8.1,7.7,9.3,4.4z"></path></svg><!--]--></span></span></button></div></div></div><div class="group" data-v-c8c2ae4b><div class="item social-links" data-v-c8c2ae4b><div class="VPSocialLinks social-links-list" data-v-c8c2ae4b data-v-e71e869c><!--[--><a class="VPSocialLink no-icon" href="https://twitter.com/cloud_iam_com" aria-label="twitter" target="_blank" rel="noopener" data-v-e71e869c data-v-16cf740a><svg role="img" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><title>Twitter</title><path d="M21.543 7.104c.015.211.015.423.015.636 0 6.507-4.954 14.01-14.01 14.01v-.003A13.94 13.94 0 0 1 0 19.539a9.88 9.88 0 0 0 7.287-2.041 4.93 4.93 0 0 1-4.6-3.42 4.916 4.916 0 0 0 2.223-.084A4.926 4.926 0 0 1 .96 9.167v-.062a4.887 4.887 0 0 0 2.235.616A4.928 4.928 0 0 1 1.67 3.148 13.98 13.98 0 0 0 11.82 8.292a4.929 4.929 0 0 1 8.39-4.49 9.868 9.868 0 0 0 3.128-1.196 4.941 4.941 0 0 1-2.165 2.724A9.828 9.828 0 0 0 24 4.555a10.019 10.019 0 0 1-2.457 2.549z"/></svg></a><a class="VPSocialLink no-icon" href="https://www.linkedin.com/company/cloudiam/" aria-label="linkedin" target="_blank" rel="noopener" data-v-e71e869c data-v-16cf740a><svg role="img" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><title>LinkedIn</title><path d="M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037-1.853 0-2.136 1.445-2.136 2.939v5.667H9.351V9h3.414v1.561h.046c.477-.9 1.637-1.85 3.37-1.85 3.601 0 4.267 2.37 4.267 5.455v6.286zM5.337 7.433c-1.144 0-2.063-.926-2.063-2.065 0-1.138.92-2.063 2.063-2.063 1.14 0 2.064.925 2.064 2.063 0 1.139-.925 2.065-2.064 2.065zm1.782 13.019H3.555V9h3.564v11.452zM22.225 0H1.771C.792 0 0 .774 0 1.729v20.542C0 23.227.792 24 1.771 24h20.451C23.2 24 24 23.227 24 22.271V1.729C24 .774 23.2 0 22.222 0h.003z"/></svg></a><!--]--></div></div></div><!--]--><!--]--></div></div></div><!--[--><!--]--><button type="button" class="VPNavBarHamburger hamburger" aria-label="mobile navigation" aria-expanded="false" aria-controls="VPNavScreen" data-v-f1abbc6e data-v-6bee1efd><span class="container" data-v-6bee1efd><span class="top" data-v-6bee1efd></span><span class="middle" data-v-6bee1efd></span><span class="bottom" data-v-6bee1efd></span></span></button></div></div></div></div><!----></header><div class="VPLocalNav reached-top" data-v-4064354f data-v-9e669cc1><button class="menu" aria-expanded="false" aria-controls="VPSidebarNav" data-v-9e669cc1><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="menu-icon" data-v-9e669cc1><path d="M17,11H3c-0.6,0-1-0.4-1-1s0.4-1,1-1h14c0.6,0,1,0.4,1,1S17.6,11,17,11z"></path><path d="M21,7H3C2.4,7,2,6.6,2,6s0.4-1,1-1h18c0.6,0,1,0.4,1,1S21.6,7,21,7z"></path><path d="M21,15H3c-0.6,0-1-0.4-1-1s0.4-1,1-1h18c0.6,0,1,0.4,1,1S21.6,15,21,15z"></path><path d="M17,19H3c-0.6,0-1-0.4-1-1s0.4-1,1-1h14c0.6,0,1,0.4,1,1S17.6,19,17,19z"></path></svg><span class="menu-text" data-v-9e669cc1>Menu</span></button><div class="VPLocalNavOutlineDropdown" style="--vp-vh:0px;" data-v-9e669cc1 data-v-24251f6f><button data-v-24251f6f>Return to top</button><!----></div></div><aside class="VPSidebar" data-v-4064354f data-v-ee2efba5><div class="curtain" data-v-ee2efba5></div><nav class="nav" id="VPSidebarNav" aria-labelledby="sidebar-aria-label" tabindex="-1" data-v-ee2efba5><span class="visually-hidden" id="sidebar-aria-label" data-v-ee2efba5> Sidebar Navigation </span><!--[--><!--]--><!--[--><div class="group" data-v-ee2efba5><section class="VPSidebarItem level-0" data-v-ee2efba5 data-v-bd01e0d5><!----><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link vp-external-link-icon link" href="https://www.cloud-iam.com/?mtm_campaign=trk-doc-site" target="_blank" rel="noreferrer" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Go to cloud-iam.com 🌐</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Welcome 👋</p><!--]--></a><!----></div><!----></div><!--]--></div></section></div><div class="group" data-v-ee2efba5><section class="VPSidebarItem level-0 collapsible" data-v-ee2efba5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h2 class="text" data-v-bd01e0d5>Get started</h2><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/get-started/access-to-cloud-iam-app.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Access to Cloud-IAM App</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/get-started/deploy-my-keycloak.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Deploy my Managed Keycloak</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/get-started/console-overview.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Console overview</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/get-started/migrate-to-cloud-iam.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Migrate to Cloud-IAM</p><!--]--></a><!----></div><!----></div><!--]--></div></section></div><div class="group" data-v-ee2efba5><section class="VPSidebarItem level-0 collapsible collapsed" data-v-ee2efba5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h2 class="text" data-v-bd01e0d5>How-to guides</h2><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><section class="VPSidebarItem level-1 collapsible collapsed" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h3 class="text" data-v-bd01e0d5>Audit / Observability</h3><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/audit-logs.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Audits</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/exports-imports.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Export / Import</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/insights.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Insights</p><!--]--></a><!----></div><!----></div><!--]--></div></section><section class="VPSidebarItem level-1 collapsible collapsed" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h3 class="text" data-v-bd01e0d5>Configuration</h3><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/service-account.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Service account & API</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/organization-configurations.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Organization configurations</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/third-party-resources.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>3rd party resources</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/smtp.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Configure SMTP</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/configure-mTLS.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>mTLS</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/multitenant-with-keycloak.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Multitenant organization</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/configure-remote-jkws.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Remote JKWS</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/impersonate.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Impersonate</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/basic-auth-w-spring-boot-3.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Basic auth (Spring Boot 3)</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/deletion.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Deletion</p><!--]--></a><!----></div><!----></div><!--]--></div></section><section class="VPSidebarItem level-1 collapsible collapsed" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h3 class="text" data-v-bd01e0d5>Customization</h3><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/themes.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Themes</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/custom-domain.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Setup custom domain</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/custom-extensions.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Custom extensions</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/experimental-features.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Experimental features</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/environment-variables.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Environment variables</p><!--]--></a><!----></div><!----></div><!--]--></div></section><section class="VPSidebarItem level-1 collapsible collapsed" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h3 class="text" data-v-bd01e0d5>Security</h3><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/security-best-practices.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Best practices</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/allow-deny-lists.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Allow lists</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/how-to-guides/two-factors-authentication.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Two-factor authentication</p><!--]--></a><!----></div><!----></div><!--]--></div></section><!--]--></div></section></div><div class="group" data-v-ee2efba5><section class="VPSidebarItem level-0 collapsible has-active" data-v-ee2efba5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h2 class="text" data-v-bd01e0d5>Cloud-IAM References</h2><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><section class="VPSidebarItem level-1 collapsible collapsed" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h3 class="text" data-v-bd01e0d5>Business continuity</h3><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/architecture-insights.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Architecture insights</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/disaster-recovery.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Disaster recovery</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/monitoring-and-incident-detection.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Monitoring and incident detection</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/keycloak-upgrades.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Keycloak upgrades</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/maintenance-window.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Maintenance window</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/restart-keycloak.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Restart your Keycloak</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/status-page.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Status page</p><!--]--></a><!----></div><!----></div><!--]--></div></section><section class="VPSidebarItem level-1 collapsible collapsed" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h3 class="text" data-v-bd01e0d5>App features</h3><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/organization.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Organization role</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/automation.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Automation</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/api-automation.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>API Automation</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2" data-v-bd01e0d5 data-v-bd01e0d5><!----><!----></div><!--]--></div></section><section class="VPSidebarItem level-1 collapsible has-active" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h3 class="text" data-v-bd01e0d5>SaaS Product</h3><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/product.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Overview</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/plans.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Plans</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/cloud-providers.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Cloud providers</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/billing.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Billing</p><!--]--></a><!----></div><!----></div><!--]--></div></section><section class="VPSidebarItem level-1 collapsible collapsed" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h3 class="text" data-v-bd01e0d5>Security & compliance</h3><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/data-processing-agreement.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>DPA</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/gdpr-subprocessor.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>GDPR subprocessor</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/iso27001.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>ISO 27001:2022</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/raci.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>RACI</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/service-level-agreement.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>SLA</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/security.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Security</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/terms-of-service.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Terms of service</p><!--]--></a><!----></div><!----></div><!--]--></div></section><section class="VPSidebarItem level-1 collapsible collapsed" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h3 class="text" data-v-bd01e0d5>Support teams</h3><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/support-overview.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Overview</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/technical-team.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Technical support team</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/on-call-team.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>On-call team</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/references/consulting-services.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Keycloak consulting services</p><!--]--></a><!----></div><!----></div><!--]--></div></section><!--]--></div></section></div><div class="group" data-v-ee2efba5><section class="VPSidebarItem level-0 collapsible collapsed" data-v-ee2efba5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h2 class="text" data-v-bd01e0d5>Keycloak Resources</h2><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/resources/keycloak-overview.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Keycloak overview</p><!--]--></a><!----></div><!----></div><section class="VPSidebarItem level-1 collapsible collapsed" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h3 class="text" data-v-bd01e0d5>Keycloak authentications</h3><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/resources/keycloak-authentications/overview.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Overview</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/resources/keycloak-authentications/simple-login-password.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Simple login password</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/resources/keycloak-authentications/social-login.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Social login</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/resources/keycloak-authentications/passwordless-webauthn.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Passwordless with WebAuthn</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/resources/keycloak-authentications/one-time-password.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Email or SMS OTP</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/resources/keycloak-authentications/magic-links.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Magic links</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/resources/keycloak-authentications/identity-provider-oidc.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Identity Provider (OIDC)</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-2 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/resources/keycloak-authentications/mfa.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Multi-factor authentication</p><!--]--></a><!----></div><!----></div><!--]--></div></section><!--]--></div></section></div><div class="group" data-v-ee2efba5><section class="VPSidebarItem level-0 collapsible collapsed" data-v-ee2efba5 data-v-bd01e0d5><div class="item" role="button" tabindex="0" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><h2 class="text" data-v-bd01e0d5>FAQ</h2><div class="caret" role="button" aria-label="toggle section" tabindex="0" data-v-bd01e0d5><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" viewbox="0 0 24 24" class="caret-icon" data-v-bd01e0d5><path d="M9,19c-0.3,0-0.5-0.1-0.7-0.3c-0.4-0.4-0.4-1,0-1.4l5.3-5.3L8.3,6.7c-0.4-0.4-0.4-1,0-1.4s1-0.4,1.4,0l6,6c0.4,0.4,0.4,1,0,1.4l-6,6C9.5,18.9,9.3,19,9,19z"></path></svg></div></div><div class="items" data-v-bd01e0d5><!--[--><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/faq/billing.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Billing</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/faq/cloud-provider.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Cloud-provider</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/faq/customization.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Customization</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/faq/keycloak.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Keycloak</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/faq/plan.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Plan</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/faq/product.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Product</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/faq/realms.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Realms</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/faq/rolling-upgrade.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Rolling upgrades</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/faq/users-management.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Users management</p><!--]--></a><!----></div><!----></div><div class="VPSidebarItem level-1 is-link" data-v-bd01e0d5 data-v-bd01e0d5><div class="item" data-v-bd01e0d5><div class="indicator" data-v-bd01e0d5></div><a class="VPLink link link" href="/faq/migrate-off.html" data-v-bd01e0d5><!--[--><p class="text" data-v-bd01e0d5>Migrate off Cloud-IAM</p><!--]--></a><!----></div><!----></div><!--]--></div></section></div><!--]--><!--[--><!--]--></nav></aside><div class="VPContent has-sidebar" id="VPContent" data-v-4064354f data-v-3cf691b6><div class="VPDoc has-sidebar has-aside" data-v-3cf691b6 data-v-a3c25e27><!--[--><!--]--><div class="container" data-v-a3c25e27><div class="aside" data-v-a3c25e27><div class="aside-curtain" data-v-a3c25e27></div><div class="aside-container" data-v-a3c25e27><div class="aside-content" data-v-a3c25e27><div class="VPDocAside" data-v-a3c25e27 data-v-cb998dce><!--[--><!--]--><!--[--><!--]--><div class="VPDocAsideOutline" role="navigation" data-v-cb998dce data-v-626d8d18><div class="content" data-v-626d8d18><div class="outline-marker" data-v-626d8d18></div><div class="outline-title" role="heading" data-v-626d8d18>On this page</div><nav aria-labelledby="doc-outline-aria-label" data-v-626d8d18><span class="visually-hidden" id="doc-outline-aria-label" data-v-626d8d18> Table of Contents for current page </span><ul class="root" data-v-626d8d18 data-v-463da30f><!--[--><!--]--></ul></nav></div></div><!--[--><!--]--><div class="spacer" data-v-cb998dce></div><!--[--><!--]--><!----><!--[--><!--]--><!--[--><!--]--></div></div></div></div><div class="content" data-v-a3c25e27><div class="content-container" data-v-a3c25e27><!--[--><!--]--><!----><main class="main" data-v-a3c25e27><div style="position:relative;" class="vp-doc _references_billing" data-v-a3c25e27><div><h1 id="billing" tabindex="-1">Billing <a class="header-anchor" href="#billing" aria-label="Permalink to "Billing""></a></h1><h2 id="billing-details" tabindex="-1">Billing details <a class="header-anchor" href="#billing-details" aria-label="Permalink to "Billing details""></a></h2><p>If a paying subscription is attached to the organization, the 'Billing details' button is available to get access to the payment method settings and invoices from your 'Organisation'.</p><h2 id="payment-methods" tabindex="-1">Payment methods <a class="header-anchor" href="#payment-methods" aria-label="Permalink to "Payment methods""></a></h2><p>Two payment methods are available with Cloud-IAM subscriptions.</p><p>The customer can either choose the Credit Card payment method:</p><figure><img src="/assets/payment-method-credit-card.d8feb337.png" alt="Credit card payment"><figcaption>Credit card payment</figcaption></figure><p>If this is not suitable for the customer, the other payment method is the SEPA Direct Debit</p><figure><img src="/assets/payment-method-sepa.c2d6e244.png" alt="SEPA Direct Debit"><figcaption>SEPA Direct Debit</figcaption></figure><div class="warning custom-block"><p class="custom-block-title">WARNING</p><p>Please note that SEPA payment methods may sometimes take more time to be received by us. This can result in the payment being marked as 'Pending'.</p></div><h2 id="billing-cycles" tabindex="-1">Billing cycles <a class="header-anchor" href="#billing-cycles" aria-label="Permalink to "Billing cycles""></a></h2><p>We offer the following payment cycles:</p><ul><li>The monthly offer is without commitment. Each month, you are debited for the next month. You can stop the subscription for the next month at any time.</li><li>The annual offer commits you for 1 year. The amount is debited when you subscribe for the whole year. You benefit from a 10% discount. After one year, you can stop the subscription.</li></ul><h2 id="access-to-stripe-application-billing" tabindex="-1">Access to Stripe application (billing) <a class="header-anchor" href="#access-to-stripe-application-billing" aria-label="Permalink to "Access to Stripe application (billing)""></a></h2><p>Here are the step to access Stripe application (billing).</p><h4 id="step-1-access-to-cloud-iam-app" tabindex="-1">Step 1 - Access to Cloud-IAM App <a class="header-anchor" href="#step-1-access-to-cloud-iam-app" aria-label="Permalink to "Step 1 - Access to Cloud-IAM App""></a></h4><p>From the <a href="https://app.cloud-iam.com/" target="_blank" rel="noreferrer">login form</a>, provide your username and its associated password. Then click on "Sign In", you will be redirected to the Cloud-IAM application and logged in.</p><h4 id="step-2-access-to-your-organisation" tabindex="-1">Step 2 - Access to your organisation <a class="header-anchor" href="#step-2-access-to-your-organisation" aria-label="Permalink to "Step 2 - Access to your organisation""></a></h4><p>From Cloud-IAM app select <code>Organisation</code> from the navigation bar.</p><figure><img src="/assets/organisation-nav-bar.424bae0c.png" alt="Organisation nav-bar"><figcaption>Organisation nav-bar</figcaption></figure><h4 id="step-3-access-to-your-stripe-application-billing" tabindex="-1">Step 3 - Access to your Stripe application (billing) <a class="header-anchor" href="#step-3-access-to-your-stripe-application-billing" aria-label="Permalink to "Step 3 - Access to your Stripe application (billing)""></a></h4><p>From Organisation page select <code>Billing details</code> you will be redirect to Stripe application (billing).</p><figure><img src="/assets/billing-details.e62dc12d.png" alt="Billing details"><figcaption>Billing details</figcaption></figure><p>You are now on the Stripe application (billing) page.</p><figure><img src="/assets/stripe-application-billing.ea56ab96.png" alt="Stripe application (billing)"><figcaption>Stripe application (billing)</figcaption></figure><h2 id="edit-your-billing-information" tabindex="-1">Edit your billing information <a class="header-anchor" href="#edit-your-billing-information" aria-label="Permalink to "Edit your billing information""></a></h2><p>Billing information can be update directly via Stripe application, such as:</p><ul><li>Billing adress.</li><li>E-mail.</li><li>Tax ID.</li></ul><h4 id="step-1-access-to-stripe-application-billing" tabindex="-1">Step 1 - Access to Stripe application (billing) <a class="header-anchor" href="#step-1-access-to-stripe-application-billing" aria-label="Permalink to "Step 1 - Access to Stripe application (billing)""></a></h4><p>Please refer to the <a href="#access-to-stripe-application-billing">following tutorial</a></p><h4 id="step-2-update-billing-information" tabindex="-1">Step 2 - Update billing information <a class="header-anchor" href="#step-2-update-billing-information" aria-label="Permalink to "Step 2 - Update billing information""></a></h4><p>From Stripe application (billing) page select <code>Update information</code> you will be redirect to a form where you can modify your billing information.</p><figure><img src="/assets/stripe-app-update-information.5af77ba5.png" alt="Update information"><figcaption>Update information</figcaption></figure><figure><img src="/assets/form-update-information.c7998ba9.png" alt="Update information Form"><figcaption>Update information Form</figcaption></figure><h2 id="edit-payment-method-add-delete-update-make-default" tabindex="-1">Edit Payment method add, delete, update (make default) <a class="header-anchor" href="#edit-payment-method-add-delete-update-make-default" aria-label="Permalink to "Edit Payment method add, delete, update (make default)""></a></h2><p>Billing payment method can be : add, delete, update (make default), directly via Stripe application.</p><h3 id="access-to-stripe-application-billing-1" tabindex="-1">Access to Stripe application (billing) <a class="header-anchor" href="#access-to-stripe-application-billing-1" aria-label="Permalink to "Access to Stripe application (billing)""></a></h3><p>Please refer to the <a href="#access-to-stripe-application-billing">following tutorial</a></p><h3 id="add-new-billing-payment-method" tabindex="-1">Add new billing payment method <a class="header-anchor" href="#add-new-billing-payment-method" aria-label="Permalink to "Add new billing payment method""></a></h3><p>From Stripe application (billing) page select <code>+ Add payment method</code> you will be redirect to a form where you can complete with your payment method.</p><figure><img src="/assets/stripe-app-add-payment-method.3cda028c.png" alt="Add payment method"><figcaption>Add payment method</figcaption></figure><figure><img src="/assets/stripe-app-add-payment-method-card.aa81b71c.png" alt="Add payment method - Card Form"><figcaption>Add payment method - Card Form</figcaption></figure><figure><img src="/assets/stripe-app-add-payment-method-sepa-debit.6df8104a.png" alt="Add payment method - SEPA Form"><figcaption>Add payment method - SEPA Form</figcaption></figure><h3 id="delete-billing-payment-method" tabindex="-1">Delete billing payment method <a class="header-anchor" href="#delete-billing-payment-method" aria-label="Permalink to "Delete billing payment method""></a></h3><p>From Stripe application (billing) page select <code>...</code> of your payment method that you would like to delete, than select <code>Delete</code></p><figure><img src="/assets/stripe-app-delete-payment-method.074c8b98.png" alt="Delete"><figcaption>Delete</figcaption></figure><div class="info custom-block"><p class="custom-block-title">INFO</p><p>You cannot delete a method chosen by default. To delete it, simply choose another default payment method and then delete it.</p></div><h3 id="update-make-default-billing-payment-method" tabindex="-1">Update (make default) billing payment method <a class="header-anchor" href="#update-make-default-billing-payment-method" aria-label="Permalink to "Update (make default) billing payment method""></a></h3><p>From Stripe application (billing) page select <code>...</code> of your payment method that you would like to chose by default, than select <code>Make default</code></p><figure><img src="/assets/stripe-app-add-payment-as-default.bc2baf29.png" alt="Update (make default)"><figcaption>Update (make default)</figcaption></figure><h2 id="invoice-status" tabindex="-1">Invoice status <a class="header-anchor" href="#invoice-status" aria-label="Permalink to "Invoice status""></a></h2><p>From Stripe application (billing) page, you have access to the history of your invoices, but also their statuses.</p><ul><li>Open : the bill is due</li><li>Paid : the bill is paid</li><li>Overdue : the bill has not yet been paid</li></ul><figure><img src="/assets/invoice-status.271bbca4.png" alt="Invoice status"><figcaption>Invoice status</figcaption></figure><h2 id="pay-an-open-or-overdue-bill" tabindex="-1">Pay an <code>Open</code> or <code>Overdue</code> bill <a class="header-anchor" href="#pay-an-open-or-overdue-bill" aria-label="Permalink to "Pay an `Open` or `Overdue` bill""></a></h2><h4 id="step-1-access-to-stripe-application-billing-1" tabindex="-1">Step 1 - Access to Stripe application (billing) <a class="header-anchor" href="#step-1-access-to-stripe-application-billing-1" aria-label="Permalink to "Step 1 - Access to Stripe application (billing)""></a></h4><p>Please refer to the <a href="#access-to-stripe-application-billing">following tutorial</a></p><h4 id="step-2-go-to-the-section-invoice-history" tabindex="-1">Step 2 - Go to the section Invoice history <a class="header-anchor" href="#step-2-go-to-the-section-invoice-history" aria-label="Permalink to "Step 2 - Go to the section Invoice history""></a></h4><p>From Stripe application (billing) scroll down to "Invoice history"</p><figure><img src="/assets/stripe-app-invoice-history.e39aa0ea.png" alt="Invoice history"><figcaption>Invoice history</figcaption></figure><h4 id="step-3-select-the-invoice-to-be-pay" tabindex="-1">Step 3 - Select the invoice to be pay <a class="header-anchor" href="#step-3-select-the-invoice-to-be-pay" aria-label="Permalink to "Step 3 - Select the invoice to be pay""></a></h4><p>From Stripe application (billing) select the date on the invoice you want to pay by, you will then be redirected to the payment form.</p><figure><img src="/assets/access-invoice.b210d579.png" alt="Access Invoice"><figcaption>Access Invoice</figcaption></figure><hr><hr><div class="tip custom-block"><p class="custom-block-title">FAQ</p><ul><li><a href="./../faq/billing.html#how-can-i-get-my-invoices">How can I get my invoices?</a></li><li><a href="./../faq/billing.html#does-the-cost-indicated-in-the-pricing-include-infrastructure-expenses">Does the cost indicated in the pricing include infrastructure expenses?</a></li><li><a href="./../faq/billing.html#what-are-the-direct-and-indirect-costs">What are the Direct (and Indirect) costs?</a></li><li><a href="./../faq/billing.html#does-cloud-iam-allow-poc--trial-period">Does Cloud-IAM allow POC / Trial period ?</a></li></ul></div></div></div></main><footer class="VPDocFooter" data-v-a3c25e27 data-v-a2d931e4><!--[--><!--]--><div class="edit-info" data-v-a2d931e4><!----><div class="last-updated" data-v-a2d931e4><p class="VPLastUpdated" data-v-a2d931e4 data-v-6a7fda06>Last updated: <time datetime="2024-07-05T15:21:42.000Z" data-v-6a7fda06></time></p></div></div><nav class="prev-next" data-v-a2d931e4><div class="pager" data-v-a2d931e4><a class="pager-link prev" href="/references/cloud-providers.html" data-v-a2d931e4><span class="desc" data-v-a2d931e4>Previous page</span><span class="title" data-v-a2d931e4>Cloud providers</span></a></div><div class="pager" data-v-a2d931e4><a class="pager-link next" href="/references/data-processing-agreement.html" data-v-a2d931e4><span class="desc" data-v-a2d931e4>Next page</span><span class="title" data-v-a2d931e4>DPA</span></a></div></nav></footer><!--[--><!--]--></div></div></div><!--[--><!--]--></div></div><!----><!--[--><!--]--></div></div> <script>window.__VP_HASH_MAP__=JSON.parse("{\"faq_customization.md\":\"189f6e83\",\"faq_billing.md\":\"95b5f4dc\",\"faq_realms.md\":\"aed5b201\",\"faq_rolling-upgrade.md\":\"c397416a\",\"how-to-guides_deletion.md\":\"cec240f0\",\"get-started_access-to-cloud-iam-app.md\":\"727650a0\",\"get-started_complete-tutorial.md\":\"eb3135de\",\"faq_migrate-off.md\":\"eb234826\",\"get-started_deploy-my-keycloak.md\":\"a09f6008\",\"get-started_fastest-guide.md\":\"77ed7a0c\",\"get-started_console-overview.md\":\"9fc87a47\",\"faq_keycloak.md\":\"3b11c240\",\"references_on-call-team.md\":\"3fe13d19\",\"references_security.md\":\"fb50c301\",\"references_product.md\":\"4754cb17\",\"references_restart-keycloak.md\":\"86ded453\",\"references_raci.md\":\"eb05714b\",\"references_maintenance-window.md\":\"ca112315\",\"how-to-guides_allow-deny-lists.md\":\"d0f77d07\",\"how-to-guides_audit-logs.md\":\"5534fad7\",\"how-to-guides_smtp.md\":\"5bea2763\",\"faq_users-management.md\":\"1ac68b00\",\"how-to-guides_two-factors-authentication.md\":\"a40dc678\",\"how-to-guides_basic-auth-w-spring-boot-3.md\":\"daa55605\",\"how-to-guides_third-party-resources.md\":\"f87980f9\",\"index.md\":\"a306145c\",\"how-to-guides_experimental-features.md\":\"be436e30\",\"how-to-guides_exports-imports.md\":\"0f1546ce\",\"how-to-guides_impersonate.md\":\"41e3b437\",\"references_api-automation.md\":\"b6c2d540\",\"references_automation.md\":\"7b86b443\",\"how-to-guides_multitenant-with-keycloak.md\":\"d7283a3f\",\"how-to-guides_observability.md\":\"e44f48fd\",\"how-to-guides_organization-configurations.md\":\"7992e434\",\"how-to-guides_security-best-practices.md\":\"fb888326\",\"references_billing.md\":\"ca5080b4\",\"how-to-guides_custom-domain.md\":\"3dc4cc71\",\"faq_plan.md\":\"7536d917\",\"how-to-guides_themes.md\":\"2046d855\",\"references_keycloak-upgrades.md\":\"7c252af8\",\"references_architecture-insights.md\":\"9a6da126\",\"get-started_migrate-to-cloud-iam.md\":\"696f7c86\",\"references_iso27001.md\":\"11e557af\",\"how-to-guides_environment-variables.md\":\"f6d10fdd\",\"references_data-processing-agreement.md\":\"2ddbc667\",\"references_consulting-services.md\":\"dc13afd7\",\"references_cloud-providers.md\":\"53d4581d\",\"how-to-guides_configure-remote-jkws.md\":\"24a7e838\",\"how-to-guides_service-account.md\":\"73ef4d73\",\"references_gdpr-subprocessor.md\":\"455ad73f\",\"faq_cloud-provider.md\":\"ca23fa64\",\"references_disaster-recovery.md\":\"36157433\",\"how-to-guides_custom-extensions.md\":\"e02afdda\",\"references_organization.md\":\"b484edd6\",\"references_plans.md\":\"4b24bd85\",\"resources_keycloak-authentications_overview.md\":\"4d2e8082\",\"resources_keycloak-authentications_one-time-password.md\":\"483ae06c\",\"resources_keycloak-authentications_passwordless-webauthn.md\":\"ea24bc8c\",\"resources_keycloak-authentications_magic-links.md\":\"8b36d4c3\",\"faq_product.md\":\"7284c6a3\",\"references_service-level-agreement.md\":\"a3d6be5b\",\"resources_keycloak-authentications_identity-provider-oidc.md\":\"635b965d\",\"references_status-page.md\":\"77705757\",\"references_support-overview.md\":\"d46fce1c\",\"references_monitoring-and-incident-detection.md\":\"a924edb3\",\"resources_keycloak-authentications_simple-login-password.md\":\"8cb17b4e\",\"how-to-guides_configure-mtls.md\":\"915747fa\",\"references_technical-team.md\":\"c2cd7b3f\",\"how-to-guides_insights.md\":\"9c3c2282\",\"resources_keycloak-authentications_mfa.md\":\"3715529b\",\"resources_keycloak-overview.md\":\"3d6d4b7c\",\"references_terms-of-service.md\":\"146c22c2\",\"resources_keycloak-authentications_social-login.md\":\"b9bdbe1e\"}");window.__VP_SITE_DATA__=JSON.parse("{\"lang\":\"en-US\",\"dir\":\"ltr\",\"title\":\"Cloud-IAM | DOCS\",\"description\":\"The Cloud-IAM knowledge base\",\"base\":\"/\",\"head\":[],\"appearance\":true,\"themeConfig\":{\"search\":{\"provider\":\"local\"},\"logo\":\"/logo.svg\",\"sidebar\":[{\"text\":\"Go to cloud-iam.com 🌐\",\"link\":\"https://www.cloud-iam.com/?mtm_campaign=trk-doc-site\"},{\"text\":\"Welcome 👋\",\"link\":\"/\"},{\"text\":\"Get started\",\"collapsed\":false,\"items\":[{\"text\":\"Access to Cloud-IAM App\",\"link\":\"/get-started/access-to-cloud-iam-app\"},{\"text\":\"Deploy my Managed Keycloak\",\"link\":\"/get-started/deploy-my-keycloak\"},{\"text\":\"Console overview\",\"link\":\"/get-started/console-overview\"},{\"text\":\"Migrate to Cloud-IAM\",\"link\":\"/get-started/migrate-to-cloud-iam\"}]},{\"text\":\"How-to guides\",\"collapsed\":true,\"items\":[{\"text\":\"Audit / Observability\",\"collapsed\":true,\"items\":[{\"text\":\"Audits\",\"link\":\"/how-to-guides/audit-logs.md\"},{\"text\":\"Export / Import\",\"link\":\"/how-to-guides/exports-imports\"},{\"text\":\"Insights\",\"link\":\"/how-to-guides/insights\"}]},{\"text\":\"Configuration\",\"collapsed\":true,\"items\":[{\"text\":\"Service account & API\",\"link\":\"/how-to-guides/service-account\"},{\"text\":\"Organization configurations\",\"link\":\"/how-to-guides/organization-configurations\"},{\"text\":\"3rd party resources\",\"link\":\"/how-to-guides/third-party-resources\"},{\"text\":\"Configure SMTP\",\"link\":\"/how-to-guides/smtp\"},{\"text\":\"mTLS\",\"link\":\"/how-to-guides/configure-mTLS\"},{\"text\":\"Multitenant organization\",\"link\":\"/how-to-guides/multitenant-with-keycloak\"},{\"text\":\"Remote JKWS\",\"link\":\"/how-to-guides/configure-remote-jkws\"},{\"text\":\"Impersonate\",\"link\":\"/how-to-guides/impersonate\"},{\"text\":\"Basic auth (Spring Boot 3)\",\"link\":\"/how-to-guides/basic-auth-w-spring-boot-3\"},{\"text\":\"Deletion\",\"link\":\"/how-to-guides/deletion\"}]},{\"text\":\"Customization\",\"collapsed\":true,\"items\":[{\"text\":\"Themes\",\"link\":\"/how-to-guides/themes\"},{\"text\":\"Setup custom domain\",\"link\":\"/how-to-guides/custom-domain\"},{\"text\":\"Custom extensions\",\"link\":\"/how-to-guides/custom-extensions\"},{\"text\":\"Experimental features\",\"link\":\"/how-to-guides/experimental-features\"},{\"text\":\"Environment variables\",\"link\":\"/how-to-guides/environment-variables\"}]},{\"text\":\"Security\",\"collapsed\":true,\"items\":[{\"text\":\"Best practices\",\"link\":\"/how-to-guides/security-best-practices\"},{\"text\":\"Allow lists\",\"link\":\"/how-to-guides/allow-deny-lists\"},{\"text\":\"Two-factor authentication\",\"link\":\"/how-to-guides/two-factors-authentication\"}]}]},{\"text\":\"Cloud-IAM References\",\"collapsed\":true,\"items\":[{\"text\":\"Business continuity\",\"collapsed\":true,\"items\":[{\"text\":\"Architecture insights\",\"link\":\"/references/architecture-insights\"},{\"text\":\"Disaster recovery\",\"link\":\"/references/disaster-recovery\"},{\"text\":\"Monitoring and incident detection\",\"link\":\"/references/monitoring-and-incident-detection\"},{\"text\":\"Keycloak upgrades\",\"link\":\"/references/keycloak-upgrades\"},{\"text\":\"Maintenance window\",\"link\":\"/references/maintenance-window\"},{\"text\":\"Restart your Keycloak\",\"link\":\"/references/restart-keycloak\"},{\"text\":\"Status page\",\"link\":\"/references/status-page\"}]},{\"text\":\"App features\",\"collapsed\":true,\"items\":[{\"text\":\"Organization role\",\"link\":\"/references/organization\"},{\"text\":\"Automation\",\"link\":\"/references/automation\"},{\"text\":\"API Automation\",\"link\":\"/references/api-automation\"},null]},{\"text\":\"SaaS Product\",\"collapsed\":true,\"items\":[{\"text\":\"Overview\",\"link\":\"/references/product\"},{\"text\":\"Plans\",\"link\":\"/references/plans\"},{\"text\":\"Cloud providers\",\"link\":\"/references/cloud-providers\"},{\"text\":\"Billing\",\"link\":\"/references/billing\"}]},{\"text\":\"Security & compliance\",\"collapsed\":true,\"items\":[{\"text\":\"DPA\",\"link\":\"/references/data-processing-agreement\"},{\"text\":\"GDPR subprocessor\",\"link\":\"/references/gdpr-subprocessor\"},{\"text\":\"ISO 27001:2022\",\"link\":\"/references/iso27001\"},{\"text\":\"RACI\",\"link\":\"/references/raci\"},{\"text\":\"SLA\",\"link\":\"/references/service-level-agreement\"},{\"text\":\"Security\",\"link\":\"/references/security\"},{\"text\":\"Terms of service\",\"link\":\"/references/terms-of-service\"}]},{\"text\":\"Support teams\",\"collapsed\":true,\"items\":[{\"text\":\"Overview\",\"link\":\"/references/support-overview\"},{\"text\":\"Technical support team\",\"link\":\"/references/technical-team\"},{\"text\":\"On-call team\",\"link\":\"/references/on-call-team\"},{\"text\":\"Keycloak consulting services\",\"link\":\"/references/consulting-services\"}]}]},{\"text\":\"Keycloak Resources\",\"collapsed\":true,\"items\":[{\"text\":\"Keycloak overview\",\"link\":\"/resources/keycloak-overview\"},{\"text\":\"Keycloak authentications\",\"collapsed\":true,\"items\":[{\"text\":\"Overview\",\"link\":\"/resources/keycloak-authentications/overview\"},{\"text\":\"Simple login password\",\"link\":\"/resources/keycloak-authentications/simple-login-password\"},{\"text\":\"Social login\",\"link\":\"/resources/keycloak-authentications/social-login\"},{\"text\":\"Passwordless with WebAuthn\",\"link\":\"/resources/keycloak-authentications/passwordless-webauthn\"},{\"text\":\"Email or SMS OTP\",\"link\":\"/resources/keycloak-authentications/one-time-password\"},{\"text\":\"Magic links\",\"link\":\"/resources/keycloak-authentications/magic-links\"},{\"text\":\"Identity Provider (OIDC)\",\"link\":\"/resources/keycloak-authentications/identity-provider-oidc\"},{\"text\":\"Multi-factor authentication\",\"link\":\"/resources/keycloak-authentications/mfa\"}]}]},{\"text\":\"FAQ\",\"collapsed\":true,\"items\":[{\"text\":\"Billing\",\"link\":\"/faq/billing\"},{\"text\":\"Cloud-provider\",\"link\":\"/faq/cloud-provider\"},{\"text\":\"Customization\",\"link\":\"/faq/customization\"},{\"text\":\"Keycloak\",\"link\":\"/faq/keycloak\"},{\"text\":\"Plan\",\"link\":\"/faq/plan\"},{\"text\":\"Product\",\"link\":\"/faq/product\"},{\"text\":\"Realms\",\"link\":\"/faq/realms\"},{\"text\":\"Rolling upgrades\",\"link\":\"/faq/rolling-upgrade\"},{\"text\":\"Users management\",\"link\":\"/faq/users-management\"},{\"text\":\"Migrate off Cloud-IAM\",\"link\":\"/faq/migrate-off\"}]}],\"socialLinks\":[{\"icon\":\"twitter\",\"link\":\"https://twitter.com/cloud_iam_com\"},{\"icon\":\"linkedin\",\"link\":\"https://www.linkedin.com/company/cloudiam/\"}]},\"locales\":{},\"scrollOffset\":90,\"cleanUrls\":false}");</script> </body> </html>