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Zendesk: A Solução Completa de Atendimento ao Cliente

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3Z" fill="currentColor"></path><path d="M20.291 10.885c.052-.22.366-.22.418 0l.252 1.07c.174.741.728 1.334 1.455 1.558l.918.282a.214.214 0 0 1 0 .41l-.918.282a2.143 2.143 0 0 0-1.455 1.557l-.252 1.07c-.052.22-.366.22-.418 0l-.252-1.07a2.143 2.143 0 0 0-1.455-1.557l-.918-.282a.214.214 0 0 1 0-.41l.918-.282a2.143 2.143 0 0 0 1.455-1.557l.252-1.07Z" fill="currentColor"></path><path d="M7.09 4.836c-.024-.092-.156-.092-.18 0l-.222.823a.75.75 0 0 1-.53.529l-.822.221c-.092.025-.092.157 0 .181l.823.222a.75.75 0 0 1 .529.53l.221.822c.025.092.157.092.182 0l.221-.823a.75.75 0 0 1 .53-.53l.822-.22c.092-.025.092-.157 0-.182l-.823-.221a.75.75 0 0 1-.529-.53l-.221-.822Z" fill="currentColor"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">IA e automação</span></span></a></li><li><a href="/customer-data-privacy-protection/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 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1H6v4h10V1Z" fill="currentColor"></path><path d="M16 6H6v9h7.5a2.5 2.5 0 0 0 2.5-2.5V6Z" fill="currentColor"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Espaço de trabalho do agente</span></span></a></li><li><a href="/service/voice/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 jMoqqd sc-ad73ce74-7 canhDx" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-6d6yp9-1 bAnLtB"><svg width="16" height="16" viewBox="0 0 16 16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><path d="M8.042 4.16 3.739.165l-.62.55C1.06 2.546.259 5.546 1.832 7.95A22.039 22.039 0 0 0 4.66 11.45a25.728 25.728 0 0 0 2.91 2.501c2.417 1.784 5.59 1.158 7.667-.846l.733-.707-4.02-4.33-2.321 2.321-3.908-3.908L8.04 4.16Z" fill="currentColor"></path></svg></span><span 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class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Espaço de trabalho do agente</span></span></a></li><li><a href="/service/voice/" data-interaction-type="link-block" role="link" aria-label="Voz" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 dpglpE sc-ad73ce74-7 canhDx" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-6d6yp9-1 bAnLtB"><svg width="16" height="16" viewBox="0 0 16 16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><path d="M8.042 4.16 3.739.165l-.62.55C1.06 2.546.259 5.546 1.832 7.95A22.039 22.039 0 0 0 4.66 11.45a25.728 25.728 0 0 0 2.91 2.501c2.417 1.784 5.59 1.158 7.667-.846l.733-.707-4.02-4.33-2.321 2.321-3.908-3.908L8.04 4.16Z" fill="currentColor"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Voz</span></span></a></li><li><a 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https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Tome boas decisões com dados</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">“A maioria das empresas está sentada em uma mina de ouro de dados nos perfis de clientes. Usamos a Zendesk... para obter dados sobre interações com clientes que ninguém mais está coletando.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Gershwin Exeter</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Vice-presidente de serviços globais</p></div></div><a href="/customer/thrasio/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Leia a história de clientes</span></a></cite></div></div></div></div></div></div><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Wine.com logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Wine.com logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Personalize todas as conversas</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">&quot;Adoramos a Zendesk porque sua API nos permite explorar maneiras de colocar os dados do cliente na frente dos agentes de forma a criar uma experiência mais constante e personalizada.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Addie Wallace</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Diretor sênior de marketing de marcas</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Leia a história de clientes</span></a></cite></div></div></div></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Khan Academy logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Khan Academy logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Preveja solicitações com IA</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">&quot;A capacidade de integração, flexibilidade e profundidade dos recursos da Zendesk me permitem ser criativo na forma como estamos utilizando-os E eles nos permitem escalar de maneiras realmente interessantes e poderosas.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Laurie Leduc</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Diretora de suporte da comunidade</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Leia a história de clientes</span></a></cite></div></div></div></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="ZeroFox logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="ZeroFox logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Adapte-se às mudanças de necessidade</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">“Os fluxos de trabalho que criamos no Zendesk Suite nos permitiram atingir ou superar as expectativas dos clientes ao lidar com problemas urgentes.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Caitlin Wood</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Vice-presidente de operações do cliente</p></div></div><a href="/customer/zerofox/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Leia a história de clientes</span></a></cite></div></div></div></div></div></div><div data-index="3" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Thrasio logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Thrasio logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Tome boas decisões com dados</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">“A maioria das empresas está sentada em uma mina de ouro de dados nos perfis de clientes. Usamos a Zendesk... para obter dados sobre interações com clientes que ninguém mais está coletando.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Gershwin Exeter</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Vice-presidente de serviços globais</p></div></div><a href="/customer/thrasio/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Leia a história de clientes</span></a></cite></div></div></div></div></div></div><div data-index="4" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Wine.com logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Wine.com logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Personalize todas as conversas</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">&quot;Adoramos a Zendesk porque sua API nos permite explorar maneiras de colocar os dados do cliente na frente dos agentes de forma a criar uma experiência mais constante e personalizada.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Addie Wallace</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Diretor sênior de marketing de marcas</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Leia a história de clientes</span></a></cite></div></div></div></div></div></div><div data-index="5" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Khan Academy logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Khan Academy logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Preveja solicitações com IA</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">&quot;A capacidade de integração, flexibilidade e profundidade dos recursos da Zendesk me permitem ser criativo na forma como estamos utilizando-os E eles nos permitem escalar de maneiras realmente interessantes e poderosas.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Laurie Leduc</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Diretora de suporte da comunidade</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Leia a história de clientes</span></a></cite></div></div></div></div></div></div><div data-index="6" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="ZeroFox logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="ZeroFox logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 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class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Adapte-se às mudanças de necessidade</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">“Os fluxos de trabalho que criamos no Zendesk Suite nos permitiram atingir ou superar as expectativas dos clientes ao lidar com problemas urgentes.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Caitlin Wood</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Vice-presidente de operações do cliente</p></div></div><a href="/customer/zerofox/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Leia a história de clientes</span></a></cite></div></div></div></div></div></div><div data-index="7" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Thrasio logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Thrasio 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data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hrugkC Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27316%27%20height=%27266%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/resource-ai.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/resource-ai.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/resource-ai.png"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 erXfSK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK"><svg width="16" height="16" viewBox="0 0 16 16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><path d="M8.293 0h7.266l.002.004A.5.5 0 0 1 16 .5v8a.5.5 0 0 1-1 0V5H8.293l2.5-2.5-2.5-2.5Z" fill="currentColor"></path><path d="M2 12a2 2 0 1 0 0 4 2 2 0 0 0 0-4Z" fill="currentColor"></path><path d="M13.724 8.053C12.18 7.282 9.95 6.53 8.049 6.283c-.944-.124-1.86-.131-2.583.082-.366.108-.707.28-.972.546-.272.272-.441.62-.49 1.03-.054.444.036.84.254 1.177.21.326.517.563.844.745.613.34 1.427.55 2.162.74l.097.025c.803.208 1.506.4 1.987.688.232.138.378.28.46.426.078.136.12.31.08.564-.057.364-.38.685-1.218.909-.814.217-1.925.285-3.17.285a.5.5 0 0 0 0 1c1.255 0 2.479-.066 3.428-.32.925-.246 1.792-.733 1.948-1.718.071-.452.003-.86-.197-1.213-.196-.344-.494-.598-.817-.792-.63-.377-1.487-.6-2.25-.797l-.02-.005c-.8-.207-1.506-.39-2.005-.667-.243-.135-.4-.273-.489-.412a.738.738 0 0 1-.102-.516.717.717 0 0 1 .205-.443c.115-.114.291-.217.548-.293.524-.155 1.277-.167 2.17-.05 1.776.232 3.9.944 5.357 1.673a.5.5 0 1 0 .448-.894Z" fill="currentColor"></path></svg> <!-- -->Guia<!-- --> <span style="font-size:8px">•</span> <!-- -->1 minuto de leitura</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Zendesk AI: a superpotência do atendimento</h3></div></div></div></a><a href="/blog/customer-support-vs-customer-service/" data-interaction-type="link-inline-primary" aria-label="O que é suporte ao cliente?" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eVHJgF Cardstyle__CardRoot-sc-1g3sojj-1 woWLs sc-e2fe0354-1 UPSMC" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hrugkC Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27316%27%20height=%27266%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/resource-4.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/resource-4.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/resource-4.jpg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 erXfSK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK"><svg width="16" height="16" viewBox="0 0 16 16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><path d="M1 0h11v13H1V0Zm3.5 4a.5.5 0 0 0 0 1h4a.5.5 0 0 0 0-1h-4ZM4 7.5a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 0-1h-3a.5.5 0 0 0-.5.5Z" fill="currentColor"></path><path d="M13 14V3h2v13H4v-2h9Z" fill="currentColor"></path></svg> <!-- -->Artigo<!-- --> <span style="font-size:8px">•</span> <!-- -->16 minutos de leitura</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">O que é suporte ao cliente?</h3></div></div></div></a></div></div></div></div></div></section></div><div><section class="Basestyle__BaseRoot-sc-3zktjg-1 kAcqAv"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" class="Promostyle__PromoRoot-sc-1lscwvc-0 fsIgZh"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27180%27%20height=%27129%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/promo.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/promo.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/promo.png"/></noscript></span></span></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 jDGtIk">Supere todas as expectativas do cliente</h3></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cyzdzj"><a href="/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 eMziSM Buttonstyle__ButtonRoot-sc-17obadd-3 iVEqgY" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Avaliação gratuita</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Avaliação gratuita</span></span></span></a><a href="/demo/" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 eMziSM Buttonstyle__ButtonRoot-sc-17obadd-3 cCXxYg" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Acesse uma demonstração</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Acesse uma demonstração</span></span></span></a></div></div></div></div></div></div></div></section></div><div><section id="roi" style="overflow-x:visible" class="Basestyle__BaseRoot-sc-3zktjg-1 kAcqAv"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gFGTzT Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Retorno do investimento</h2><hr width="100" class="Dividerstyle__DividerRoot-sc-5fuxjc-0 dVFtfS"/></div></div><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqLeTG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk">Maximize o ROI</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">Você economizará tempo e dinheiro com a Zendesk. Não confie só em nós. Veja o que a Forrester descobriu. O estudo Total Economic Impact™ (TEI) mostrou 286% de retorno do investimento em três anos.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cyzdzj"><a href="/blog/total-economic-impact-of-zendesk/" data-interaction-type="link-primary" aria-label="Leia o relatório completo: Maximize o ROI" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 gcsRMS" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Leia o relatório completo</span></a></div></div><div class="StyledCol-sc-inuw62-0 blvBlX Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 eLUMSV sc-2bb0bcc2-8 kTwxBH"><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-1.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-1.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-1.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Melhore o tempo de valorização</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">A Zendesk funciona na hora. Resolva os problemas do cliente imediatamente, em vez de configurar um software complexo.</p></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-2.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-2.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-2.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Reduza o esforço por ticket</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">O autoatendimento e a automação desviam até 15% dos contatos dos agentes. Resolva os tickets restantes mais rapidamente com insights avançados do cliente.</p></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-3.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-3.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-3.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Mantenha os custos baixos</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">Você não precisa de um exército de desenvolvedores para começar a usar a Zendesk ou de um influxo de agentes para continuar usando. Eficiência e automação integradas.</p></div></li></ul></div></div><div style="gap:32px" class="StyledRow-sc-xjsdg1-0 jVdZsR Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure">286<span class="stat-char">%</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">ROI médio</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">Clientes conquistados em três anos</p></div></div><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure"><span class="stat-char">US$ </span>20</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">Milhões</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">Valor líquido atual que os clientes alcançaram ao longo de três anos</p></div></div><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure">2</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">Meses</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">Tempo que os clientes levaram para receber o retorno</p></div></div></div></div></div></section></div><div><section id="awards" class="Basestyle__BaseRoot-sc-3zktjg-1 kiaeFX"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" 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src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/banqi.png" alt="Banqi" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/nomad.png" alt="Nomad" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/recargapay.png" alt="RecargaPay" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/raizen.png" alt="Raízen" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/dengo.png" alt="Dengo Chocolates" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/webmotors.png" alt="Webmotors" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img 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src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/nomad.png" alt="Nomad" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/recargapay.png" alt="RecargaPay" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/raizen.png" alt="Raízen" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/dengo.png" alt="Dengo Chocolates" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/webmotors.png" alt="Webmotors" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-latam.s3.sa-east-1.amazonaws.com/latam/images/home/br/pandora-cosmeticos.png" alt="Pandora" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 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Center, 8 de junho de 2020, Nadine LeBlanc, Brian Manusama\u003cbr\u003eA Gartner não endossa nenhum fornecedor, produto ou serviço retratado em suas publicações de pesquisa e não aconselha usuários de tecnologia a escolher fornecedores com os maiores índices ou outra designação. As pesquisas da Gartner consistem em opiniões da Organização de Pesquisa e Consultoria (Research \u0026 Advisory) da Gartner e não devem ser consideradas declarações de fatos. A Gartner isenta-se de quaisquer garantias, expressas ou implícitas, relativas a essas pesquisas, incluindo quaisquer garantias de comercialização ou adequação para propósito particular. GARTNER é uma marca registrada e marca de serviço da Gartner, Inc. e/ou de suas empresas vinculadas nos EUA e internacionalmente, e é mencionada aqui com permissão. Todos os direitos reservados. ","_edit_lock":"1721407751:2901","_edit_last":"4311","_yoast_wpseo_sitemap-include":"-","katamari-66":"Faça um tour rápido","_tms_delivery":"2024-12-17 13:09:32","zen-refresh-0":"Explore todo o potencial das experiências do cliente","zen-refresh-1":"Construa relacionamentos duradouros com nossa solução completa de atendimento ao cliente.","zen-refresh-2":"Comece a avaliação gratuita","zen-refresh-3":"Ver demonstração","zen-refresh-4":"Número 1 em casos de uso de atendimento ao cliente digital de acordo com o","zen-refresh-5":"Veja a Zendesk em ação","zen-refresh-6":"Fazer um tour","zen-refresh-7":"Experimente a Zendesk como seus agentes. Nossa solução de atendimento ao cliente vem com tudo o que você precisa para oferecer suporte excepcional.","zen-refresh-8":"Iniciar o tour","zen-refresh-9":"Zendesk para atendimento ao cliente","zen-refresh-10":"Aprimore a experiência do cliente","zen-refresh-11":"\"Adoramos a Zendesk porque sua API nos permite explorar maneiras de colocar os dados do cliente na frente dos agentes de forma a criar uma experiência mais constante e personalizada.”","zen-refresh-12":"Addie Wallace","zen-refresh-13":"Diretor sênior de marketing de marcas","zen-refresh-14":"Wine.com","zen-refresh-15":"Personalize todas as conversas","zen-refresh-16":"\"A capacidade de integração, flexibilidade e profundidade dos recursos da Zendesk me permitem ser criativo na forma como estamos utilizando-os E eles nos permitem escalar de maneiras realmente interessantes e poderosas.","zen-refresh-17":"Laurie Leduc","zen-refresh-18":"Diretora de suporte da comunidade","zen-refresh-19":"Khan Academy","zen-refresh-20":"Preveja solicitações com IA","zen-refresh-21":"“Os fluxos de trabalho que criamos no Zendesk Suite nos permitiram atingir ou superar as expectativas dos clientes ao lidar com problemas urgentes.”","zen-refresh-22":"Caitlin Wood","zen-refresh-23":"Vice-presidente de operações do cliente","zen-refresh-24":"Discord","zen-refresh-25":"Adapte-se às mudanças de necessidade","zen-refresh-26":"“A maioria das empresas está sentada em uma mina de ouro de dados nos perfis de clientes. Usamos a Zendesk... para obter dados sobre interações com clientes que ninguém mais está coletando.”","zen-refresh-27":"Gershwin Exeter","zen-refresh-28":"Vice-presidente de serviços globais","zen-refresh-29":"Thrasio","zen-refresh-30":"Tome boas decisões com dados","zen-refresh-31":"Reproduzir vídeo","zen-refresh-32":"Suporte pessoal","zen-refresh-33":"Para obter fidelidade duradoura, cada cliente deve se sentir único. O Zendesk for Service oferece os recursos de suporte necessários para que os clientes retornem.","zen-refresh-34":"Explore todos os recursos","zen-refresh-35":"Recursos","zen-refresh-36":"Em destaque","zen-refresh-37":"Produto","zen-refresh-38":"Plataforma avançada e flexível","zen-refresh-39":"Quer você traga seu próprio código ou configure com alguns cliques, a Zendesk pode ser facilmente modificada para satisfazer suas necessidades comerciais exclusivas.","zen-refresh-40":"Relatório","zen-refresh-41":"CX Trends 2024","zen-refresh-42":"A experiência do cliente imersiva é o futuro dos negócios de sucesso.","zen-refresh-43":"Guia","zen-refresh-44":"1 minuto de leitura","zen-refresh-45":"Zendesk AI: a superpotência do atendimento","zen-refresh-46":"Descubra como a IA pode aliviar a carga de sua equipe.","zen-refresh-47":"Artigo","zen-refresh-48":"16 minutos de leitura","zen-refresh-49":"O que é suporte ao cliente?","zen-refresh-50":"Decifre o termo e obtenha 10 dicas para melhorar.","zen-refresh-51":"Supere todas as expectativas do cliente","zen-refresh-52":"Avaliação gratuita","zen-refresh-53":"Acesse uma demonstração","zen-refresh-54":"Retorno do investimento","zen-refresh-55":"Maximize o ROI","zen-refresh-56":"Você economizará tempo e dinheiro com a Zendesk. Não confie só em nós. Veja o que a Forrester descobriu. O estudo Total Economic Impact™ (TEI) mostrou 286% de retorno do investimento em três anos.","zen-refresh-57":"Leia o relatório completo","zen-refresh-58":"Melhore o tempo de valorização","zen-refresh-59":"A Zendesk funciona na hora. Resolva os problemas do cliente imediatamente, em vez de configurar um software complexo.","zen-refresh-60":"Reduza o esforço por ticket","zen-refresh-61":"O autoatendimento e a automação desviam até 15% dos contatos dos agentes. Resolva os tickets restantes mais rapidamente com insights avançados do cliente.","zen-refresh-62":"Mantenha os custos baixos","zen-refresh-63":"Você não precisa de um exército de desenvolvedores para começar a usar a Zendesk ou de um influxo de agentes para continuar usando. Eficiência e automação integradas.","zen-refresh-64":"286%","zen-refresh-65":"ROI médio","zen-refresh-66":"Clientes conquistados em três anos","zen-refresh-67":"US$ 20","zen-refresh-68":"Milhões","zen-refresh-69":"Valor líquido atual que os clientes alcançaram ao longo de três anos","zen-refresh-70":"2","zen-refresh-71":"Meses","zen-refresh-72":"Tempo que os clientes levaram para receber o retorno","zen-refresh-73":"Eleito como o melhor software","zen-refresh-74":"Saiba por que","zen-refresh-75":"Junte-se aos melhores","zen-refresh-76":"Impulsionando mais de 100.000 das melhores experiências do cliente","zen-refresh-77":"Comece sua avaliação gratuita","zen-refresh-78":"Ver demonstração","zen-refresh-79":"O show começa em","zen-refresh-81":"Inscreva-se","zen-refresh-83":"dias","zen-refresh-84":"horas","zen-refresh-85":"minutos","zen-refresh-86":"segundos","zen-refresh-90":"Visão geral","zen-refresh-92":"Zendesk para atendimento ao cliente","zen-refresh-93":"Recursos","zen-refresh-94":"Vantagens do ROI","zen-refresh-95":"Avaliação gratuita","zen-refresh-96":"Fale com clientes de varejo em todos os canais. Aumento de 23% no valor médio dos pedidos de e-commerce.","zen-refresh-99":"Comece sua avaliação grátis","zen-refresh-101":"Zendesk Relate 2023","zen-next-biz-eyebrow":"\u003cstrong\u003eControle os custos com IA\u003c/strong\u003e Veja como a IA para CX é o elo que falta para o sucesso do seu negócio.","zen-next-biz-eyebrow-cta":"Baixe o guia ","zen-tymeshift-promo-heading":"A Zendesk adquiriu a Tymeshift","zen-tymeshift-promo-body":"Temos o prazer de anunciar que agora a Tymeshift \u2028faz parte da família Zendesk.","zen-wnq323-eyebrow":"\u003cstrong\u003eNovidades\u003c/strong\u003e Junte-se a nós para conhecer as atualizações deste trimestre e conversar com nossos especialistas em produtos","zen-economist-webinar-eyebrow":"\u003cstrong\u003eFuturo dos negócios\u003c/strong\u003e Junte-se à Economist Impact e saiba como a IA está transformando a CX","zen-economist-webinar-eyebrow-cta":"Inscreva-se","zen-refresh-114":"Veja como uma loja de móveis oferece um ótimo suporte ao cliente ao contar com a Zendesk.","zen-refresh-115":"Iniciar o tour","katamari-22":"O Zendesk melhora o atendimento ao cliente. Criamos software para atender às necessidades dos clientes, levar a sua equipe ao sucesso e manter a sua empresa em sincronia.","katamari-23":"Avaliação gratuita","katamari-24":"Comece uma avaliação gratuita","katamari-25":"Ver demonstração","katamari-28":"Boas conversas se tornam ótimas experiências","katamari-29":"Para aumentar a satisfação do cliente, você precisa de experiências de conversa que conectem as interações em todos os canais.","katamari-sl-variant-1":"Serviço","katamari-sl-variant-2":"Vendas","katamari-30":"Forneça o melhor suporte ao cliente","katamari-31":"Os clientes querem a possibilidade de entrar em contato a qualquer hora e em qualquer lugar. Atenda os clientes no canal que eles usam com o suporte multicanal sofisticado e otimizado da Zendesk Suite.","katamari-36":"Conquiste clientes potenciais","katamari-med-anchor-3":"Saiba mais","katamari-41":"Personalize a experiência do cliente","katamari-42":"O Sunshine permite que você personalize e amplie o Zendesk para criar experiências personalizadas, ajudar os agentes a se manterem produtivos e conectar todas as áreas da empresa. Além disso, por ser uma plataforma aberta e flexível, você pode adaptá-la rapidamente para acompanhar as mudanças.","katamari-small-anchor-1":"Saiba mais","katamari-58":"Número 1 em casos de uso de atendimento ao cliente digital de acordo com o","katamari-59":"As melhores experiências do cliente são criadas com a Zendesk","katamari-60":"As empresas em que você confia usam Zendesk","katamari-swap-5":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-mailchimp.svg\" alt=\"Logo: Mailchimp\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-siemens.svg\" alt=\"Logo: Siemens\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-stanley.svg\" alt=\"Logo: Black \u0026 Decker\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-tesco.svg\" alt=\"Logo: Tesco\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-khan.svg\" alt=\"Logo: Khan Academy\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-uber.svg\" alt=\"Logo: Uber\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-swap-6":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-accor-plus.svg\" alt=\"Logo: Accor Plus\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.svg\" alt=\"Logo: Cotton On\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg\" alt=\"Logo: Rea Group\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-westrac.svg\" alt=\"Logo: Westrac\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg\" alt=\"Logo: Xero\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-uber.svg\" alt=\"Logo: Uber\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-swap-7":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-dev-factory.png\" alt=\"Logo: Dev Factory\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-emeritus.png\" alt=\"Logo: Emeritus\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-furlenco.png\" alt=\"Logo: Furlenco\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-ola.png\" alt=\"Logo: Ola\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-forrest-essentials.png\" alt=\"Logo: Forrest Essentials\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-itc.svg\" alt=\"Logo: ITC Limited\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-med-anchor-1":"Ver todas as histórias de clientes","katamari-swap-8":"\u003cdiv class=\"col col-medium-4 col-articles-heading\"\u003e\u003ch3\u003eE não acaba aqui\u003c/h3\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-medium-8\"\u003e\r\n\u003cul class=\"article-list\"\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-feedback-hear-voice-customer/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eFeedback do cliente: Sete estratégias para coletá-lo e aproveitá-lo\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/why-companies-should-invest-in-the-customer-experience/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eO que é experiência do cliente? (E como entregar uma ótima experiência do cliente)\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-service-metrics-matter/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eAs 3 métricas de atendimento ao cliente mais importantes\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-support-vs-customer-service/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eSuporte ao cliente: Definição, habilidades, importância e dicas\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/chatbots-for-business/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eO que é um chatbot e como funciona? O guia definitivo\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/ultimate-guide-call-centers/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eO que é uma central telefônica? Definição, tipos e como funcionam\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-service-skills/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eDefinição de atendimento ao cliente, habilidades e qualidades importantes para 2022\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/3-best-knowledge-management-examples/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eCinco dos melhores exemplos de gestão do conhecimento\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/div\u003e","katamari-62":"Campeões de avaliações grátis incríveis","katamari-63":"Comece uma avaliação gratuita","katamari-64":"Ver demonstração","katamari-overlay-cta-1":"Comece sua avaliação grátis","zen-promo-pod3-supertitle":"Novidades","zen-employee-xp-1":"Experiência do funcionário","zen-employee-xp-2":"Obtenha respostas dos funcionários","zen-employee-xp-3":"Libere o tempo de sua equipe para se concentrar nas coisas importantes e ajude os funcionários a obter respostas rapidamente. Nossa solução de helpdesk simplifica o suporte e facilita o compartilhamento de informações. ","zen-employee-xp-4":"Saiba mais","zen-sales-1":"Prospects e clientes querem uma experiência perfeita, não importa onde estejam em sua jornada de compra. Ofereça conversas relevantes que gerem leads mais qualificados e feche mais negócios com a Zendesk Sell.","zen-wnq322-pod3-supertitle-pre":"Evento virtual","katamari-67":"A melhor forma de conhecer a Zendesk é experimentá-la como um cliente. Veja você mesmo como a Zendesk torna a experiência do cliente mais fácil.","katamari-68":"Veja a Zendesk em ação","katamari-69":"Iniciar o tour","zen-wnq123-pod3-p-pre":"Receba as atualizações deste trimestre, além de conselhos de especialistas e dicas de produtos","zen-g2promo-read-more":"Leia mais","zen-refresh-80":"Um encontro de mentes excepcionais. Uma revelação na experiência do cliente. E uma chamada de um futuro inteligente.","zen-refresh-82":"O evento começa em","zen-refresh-87":"Zendesk Relate","zen-refresh-88":"Este evento pode conter segredos sobre a experiência do cliente inteligente","zen-refresh-89":"Inscreva-se agora","zen-refresh-91":"Relate 2023","zen-refresh-97":"Saiba do que os clientes precisam antes deles. 40% de economia de custos por ticket.","zen-refresh-98":"Use a Zendesk na hora. Nenhuma montagem é necessária. Aumento de 40% na eficiência da força de trabalho.","zen-tour-id":"dyRWxP6","zen-refresh-100":"Novo na Zendesk","zen-refresh-102":"O Zendesk Relate, nosso evento global de experiência do cliente, nos mostrou o futuro da CX inteligente. Se você perdeu, não se preocupe. Ainda é possível assistir ao evento. Ou você pode conferir nossos anúncios de produtos abaixo.","zen-refresh-103":"Explore todo o potencial da experiência do cliente inteligente","zen-refresh-104":"Sinta o potencial da IA ​​em toda a jornada do cliente. Nossa palestra mostra como chegar lá.","zen-refresh-105":"Assista agora","zen-refresh-106":"Conheça o Zendesk AI","zen-refresh-107":"A IA veio para ficar, mas só a Zendesk facilita o começo da jornada. Melhor suporte, fluxos de trabalho e encaminhamento — imediatamente.","zen-refresh-108":"Recursos de IA","zen-refresh-109":"Corte custos de maneira inteligente","zen-refresh-110":"Descubra como usar a IA estrategicamente para controlar os custos e, ao mesmo tempo, manter conexões próximas com os clientes.","zen-refresh-111":"Faça download do guia ","zen-refresh-89b":"Assista agora","zen-refresh-112":"Ouça o que a Zendesk AI pode fazer pelos seus negócios.","zen-relate-countdown-1":"O evento começa em","zen-relate-countdown-2":"Dias","zen-relate-countdown-3":"Horas","zen-relate-countdown-4":"Minutos","zen-relate-countdown-5":"Segundos","zen-relate-countdown-6":"Um encontro de mentes excepcionais. Uma revelação na experiência do cliente. 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