World Bank Accountability Mechanism

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houses the Inspection Panel and the Dispute Resolution Service.</span></p><p> </p> </article></section> <div class="clearfix"></div> </div> <div class="button parbase section"> <div class="lp__btn_group"> <a href="https://accountability.worldbank.org/en/file-complaint" title="" class="lp__btn lp__btn_md lp__solid_lightblue_btn lp__arrow_btn "> <span>File a complaint</span> </a> <a href="https://thedocs.worldbank.org/en/doc/7addc3a981cd39be38a94d6855f079a2-0490092023/original/AcctMechanisn-2022-Final-Web-0722.pdf" title="" class="lp__btn lp__btn_md lp__solid_darkgray_btn lp__arrow_btn "><span>Annual Report </span> </a> </div> <div class="clearfix"></div> </div> </div> </div> </div> </div> <div class="col-md-2 col-sm-12 col-xs-12 col-lg-2 colsplit 2"> <div class=" " > <div class="grid_2_par_2 parsys"> <div style="padding-left:0px;padding-right:0px;" class="remove-padding-grid" > </div> </div> </div> </div> </div> <div class="clearfix" aria-hidden="true"></div> <div style="margin-bottom: 0px"></div> </div> </div> </div> </div> </div> </div> <div class="supergrid parbase section"> <div class="full-row-nospace wrap__flex blue_bg" style=" "> <div class=""> <div class=""> <div class="par parsys"><div class="gridlayout parbase section"> <div class="row "> <div class="col-md-6 col-sm-12 col-lg-6 col-xs-12 colsplit 2"> <div class=" wrap__color_card" > <div class="grid_6_par_0 parsys"> <div style="padding-left:0px;padding-right:0px;" class="remove-padding-grid" > <div class="accountabilityMechanism_title section"> <div class="AM__heading "> <h2 class="h2">What We Do</h2> <div class="heading_line"><span class="line-bar"></span><span class="line-bar"></span><span class="line-bar"></span><span class="line-bar"></span></div> </div> <div class="clearfix"></div> </div> <div class="redesign_static_content section">   <section > <article class="lp__body_content section " > <p>We promote accountability at the World Bank by ensuring that project-affected people have access to an independent body to which they can express their concerns and seek recourse.</p><p><strong>The Inspection Panel</strong> carries out independent compliance reviews. It also provides advisory services through reports on lessons learned from cases.</p><p><strong>The Dispute Resolution Service</strong> facilitates a voluntary and independent dispute resolution option for communities and borrowers. </p> </article></section> <div class="clearfix"></div> </div> <div class="button parbase section"> <div class="lp__btn_group"> <a href="https://accountability.worldbank.org/en/mandate-and-governance" title="" class="lp__btn lp__btn_sm lp__solid_white_btn "> <span>Mandate & Governance</span> </a> </div> <div class="clearfix"></div> </div> </div> </div> </div> </div> <div class="col-md-6 col-sm-12 col-lg-6 col-xs-12 colsplit 2"> <div class=" " > <div class="grid_6_par_1 parsys"> <div style="padding-left:0px;padding-right:0px;" class="remove-padding-grid" > <div class="redesign_image parbase section"> <div class="lp__image_components "> <figure class=""> <picture class="lazy"> <source type="image/webp" media="(min-width:768px)" 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srcset="https://worldbank.scene7.com/is/image/worldbankprod/Orsolya-Szekely-square-1?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <source type="image/webp" media="(min-width:320px)" srcset="https://worldbank.scene7.com/is/image/worldbankprod/Orsolya-Szekely-square-1?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <source media="(min-width:992px)" srcset="https://worldbank.scene7.com/is/image/worldbankprod/Orsolya-Szekely-square-1?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <source media="(min-width:768px)" srcset="https://worldbank.scene7.com/is/image/worldbankprod/Orsolya-Szekely-square-1?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <img src="https://worldbank.scene7.com/is/image/worldbankprod/Orsolya-Szekely-square-1?wid=439&hei=439&qlt=85,0&resMode=sharp" data-src="https://worldbank.scene7.com/is/image/worldbankprod/Orsolya-Szekely-square-1?wid=439&hei=439&qlt=85,0&resMode=sharp" alt="Orsolya Szekely " title="Orsolya Szekely " class="lp-cover img-responsive "> </picture> </div> <div class="lp__list_navigation_content"><div class="lp__list_navigation_title"> <a href="https://accountability.worldbank.org/en/people/orsolya-szekely">Orsolya Sz茅kely</a> </div><div class="lp__blurb_text "><p>Accountability Mechanism Secretary</p> </div></div> <a href="https://accountability.worldbank.org/en/people/orsolya-szekely" aria-hidden="true" tabindex="-1" class="lp__overlay-link">Orsolya Sz茅kely</a> </li> <li class="lp__list_navigation_section lp__list_nav_inline "> <div class = "lp__xl_square_img"> <picture> <source type="image/webp" media="(min-width:768px)" srcset="https://worldbank.scene7.com/is/image/worldbankprod/Ibrahim-Pam-square?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <source type="image/webp" media="(min-width:320px)" srcset="https://worldbank.scene7.com/is/image/worldbankprod/Ibrahim-Pam-square?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <source media="(min-width:992px)" srcset="https://worldbank.scene7.com/is/image/worldbankprod/Ibrahim-Pam-square?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <source media="(min-width:768px)" srcset="https://worldbank.scene7.com/is/image/worldbankprod/Ibrahim-Pam-square?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <img src="https://worldbank.scene7.com/is/image/worldbankprod/Ibrahim-Pam-square?wid=439&hei=439&qlt=85,0&resMode=sharp" data-src="https://worldbank.scene7.com/is/image/worldbankprod/Ibrahim-Pam-square?wid=439&hei=439&qlt=85,0&resMode=sharp" alt="Ibrahim Pam " title="Ibrahim Pam " class="lp-cover img-responsive "> </picture> </div> <div class="lp__list_navigation_content"><div class="lp__list_navigation_title"> <a href="https://accountability.worldbank.org/en/people/ibrahim-james-pam">Ibrahim James Pam </a> </div><div class="lp__blurb_text "><p>Chairperson of the Inspection Panel</p> </div></div> <a href="https://accountability.worldbank.org/en/people/ibrahim-james-pam" aria-hidden="true" tabindex="-1" class="lp__overlay-link">Ibrahim James Pam </a> </li> <li class="lp__list_navigation_section lp__list_nav_inline "> <div class = "lp__xl_square_img"> <picture> <source type="image/webp" media="(min-width:768px)" srcset="https://worldbank.scene7.com/is/image/worldbankprod/Evelyn-Dietche-square?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <source type="image/webp" media="(min-width:320px)" srcset="https://worldbank.scene7.com/is/image/worldbankprod/Evelyn-Dietche-square?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <source media="(min-width:992px)" srcset="https://worldbank.scene7.com/is/image/worldbankprod/Evelyn-Dietche-square?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <source media="(min-width:768px)" srcset="https://worldbank.scene7.com/is/image/worldbankprod/Evelyn-Dietche-square?wid=439&hei=439&qlt=85,0&resMode=sharp" class="img-responsive"> <img src="https://worldbank.scene7.com/is/image/worldbankprod/Evelyn-Dietche-square?wid=439&hei=439&qlt=85,0&resMode=sharp" data-src="https://worldbank.scene7.com/is/image/worldbankprod/Evelyn-Dietche-square?wid=439&hei=439&qlt=85,0&resMode=sharp" alt="Evelyn Dietche " title="Evelyn Dietche " class="lp-cover img-responsive "> </picture> </div> <div class="lp__list_navigation_content"><div class="lp__list_navigation_title"> <a href="https://accountability.worldbank.org/en/people/evelyn-dietsche">Evelyn Dietsche</a> </div><div class="lp__blurb_text "><p>Panel Member</p> </div></div> <a href="https://accountability.worldbank.org/en/people/evelyn-dietsche" aria-hidden="true" tabindex="-1" class="lp__overlay-link">Evelyn Dietsche</a> </li> <li class="lp__list_navigation_section lp__list_nav_inline "> <div class = "lp__xl_square_img"> <picture> <source type="image/webp" media="(min-width:768px)" 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</article></section> <div class="clearfix"></div> </div> </div> </div> </div> </div> <div class="col-md-3 col-sm-3 col-lg-3 col-xs-12 colsplit 2"> <div class=" " > <div class="grid_3_par_1 parsys"> <div style="padding-left:0px;padding-right:0px;" class="remove-padding-grid" > <div class="button parbase section"> <div class="lp__btn_group"> <a href="https://www.inspectionpanel.org/panel-cases" title="" class="lp__btn lp__btn_sm lp__solid_white_btn "> <span>Case Center</span> </a> </div> <div class="clearfix"></div> </div> </div> </div> </div> </div> </div> <div class="clearfix" aria-hidden="true"></div> <div style="margin-bottom: 0px"></div> </div> </div> </div> </div> </div> <div class="col-md-2 col-sm-1 col-lg-2 col-xs-12 colsplit 2"> <div class=" wrap__teal_bg" > <div class="grid_2_par_1 parsys"> <div style="padding-left:0px;padding-right:0px;" class="remove-padding-grid" > </div> </div> </div> </div> </div> <div class="clearfix" aria-hidden="true"></div> <div style="margin-bottom: 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