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Provider Connection home page | Blue Shield of CA Provider

<!DOCTYPE HTML> <html lang="en" data-dir="ltr"> <head> <meta charset="UTF-8"/> <title>Provider Connection home page | Blue Shield of CA Provider</title> <link href="/content/dam/bsca/en/bsc-brand/favicon/favicon.png" rel="shortcut icon" type="image/x-icon"/> <meta name="description" content="Find powerful provider tools and resources"/> <meta name="keywords" content=""/> <meta name="author" content="Blue Shield CA"/> <meta property="twitter:site" content="@BlueShieldCA"/> <meta property="twitter:creator" content="@BlueShieldCA"/> <meta property="twitter:title" content="Provider Connection home page | Blue Shield of CA Provider"/> <meta property="og:image" content="/content/dam/bsca/en/bsc-brand/logos/twitter/pazMGY.png"/> <meta property="twitter:card" content="/content/dam/bsca/en/bsc-brand/logos/twitter/pazMGY.png"/> <meta property="twitter:description" content="Find powerful provider tools and resources"/> <meta property="og:type" content="Website"/> <meta property="og:site_name" content="BlueShieldCA"/> <meta property="og:title" content="Provider Connection home page | Blue Shield of CA Provider"/> <meta property="og:description" content="Find powerful provider tools and resources"/> <meta property="og:url" content="https://www.blueshieldca.com/en/provider"/> <meta name="template" content="medicare-page22"/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <link rel="canonical" href="https://www.blueshieldca.com/en/provider"/> <link rel="stylesheet" href="/etc.clientlibs/bsca/clientlibs/clientlib-base.lc-1732168223965-lc.min.css" type="text/css"> <script src="/etc.clientlibs/clientlibs/granite/jquery.lc-1732168223965-lc.min.js"></script> <script src="/etc.clientlibs/clientlibs/granite/utils.lc-1732168223965-lc.min.js"></script> <input type="hidden" id="dl-page-name" value="Home"/> <input type="hidden" id="dl-gen-site-section" value="Provider"/> <input type="hidden" id="dl-site-section" value="Provider"/> <input type="hidden" id="dl-sub-section" value="Provider"/> <script> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ devEnvironment: window.location.hostname, 'page': { 'attributes': { 'language': document.getElementsByTagName('html')[0].getAttribute('lang'), 'responsiveDesignBreakpoint': screen.availWidth + ' X ' + screen.availHeight, 'screenOrientation': window.innerHeight > window.innerWidth ? 'Portrait' : 'Landscape' }, 'category': { 'genSiteSection': document.getElementById('dl-gen-site-section').value, 'siteSection': document.getElementById('dl-site-section').value, 'subSection': document.getElementById('dl-sub-section').value }, 'pageInfo': { 'pageName': document.getElementById('dl-page-name').value, 'sysEnv': "Responsive" } } }); </script> <!-- Google Tag Manager For OLab, VDN for session, cookies for templates --> <script src="/etc.clientlibs/bsca/components/common/page/clientlibs/site/olab.lc-1732168223965-lc.min.js"></script> <script async defer src="/etc.clientlibs/bsca/components/common/page/clientlibs/site/vdn-mapping.lc-1732168223965-lc.min.js"></script> <script async defer src="/etc.clientlibs/bsca/components/common/page/clientlibs/site/cookie.lc-1732168223965-lc.min.js"></script> <link rel="stylesheet" href="/etc.clientlibs/bsca/components/common/page/clientlibs/site/skipnavigation.lc-1732168223965-lc.min.css" type="text/css"> <script async defer 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HREFLANG TAGS --> <script type="text/javascript" src="//assets.adobedtm.com/4292fae30116/46266766f6e5/launch-890620107d0b.min.js" async></script> <link rel="stylesheet" href="/etc.clientlibs/bsca/clientlibs/clientlib-dependencies-common.lc-1732168223965-lc.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/bsca/clientlibs/clientlib-common.lc-1732168223965-lc.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/bsca/clientlibs/clientlib-auth.lc-1732168223965-lc.min.css" type="text/css"> <!-- cerulean adoption code starts --> <link rel="stylesheet" href="/etc.clientlibs/cerulean-aem/clientlibs/clientlib-base.lc-1732168223965-lc.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/cerulean-aem/clientlibs/clientlib-bsca-base.lc-1732168223965-lc.min.css" type="text/css"> <!-- Cerulean adoption code end --> </head> <body class="page basicpage false ||false" id="page-83ea61495d"> <!-- Removing Page loading Spinner --> <!-- <sly data-sly-test="true" data-sly-resource="spinner"></sly> --> <!-- Google Tag Manager (noscript) --> <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WXBWNW" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript> <a href="#second" class="skip-link" onclick="skipnav()" style="display:none">skip to main content</a> <!-- End Google Tag Manager (noscript) --> <div class="root container responsivegrid"> <div id="container-fe82a40eeb" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-e5ecc38893" class="cmp-experiencefragment cmp-experiencefragment--header"> <div id="container-41da67fbb5" class="cmp-container"> <div class="navigation"> </div> <div class="languagenavigation"> </div> <div class="stickynav"> <div class="responsivegrid cmp-container__fixed" data-component="stickynav"> <!-- <div class="headertopbar"> <div data-sly-resource="topbar"></div> </div> --> <div id="navbar"> <div class="header_top"> <div class="alerts"> <ul> </ul> </div> <link rel="stylesheet" href="/etc.clientlibs/bsca/components/content/sticyalertbar/clientlibs/site.lc-1732168223965-lc.min.css" type="text/css"> <script async defer src="/etc.clientlibs/bsca/components/content/sticyalertbar/clientlibs/site.lc-1732168223965-lc.min.js"></script> <div class="cmp-topbar__parent"> <nav aria-label="Top" class="cmp-topbar__navbarcontainer"> <ul class="menu-left"> <li> <div class="cmp-topbar__textincrease"> <div><div class="text" data-component="textincrease"> <button class="clickme increase" data-increasetext="Increase Text Size" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': 'Click - Text Increase', 'eventLabel': 'Increase Text Size', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Increase Text Size</button> <button class="clickme decrease" data-decreasetext="Decrease Text Size" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': 'Click - Text Decrease', 'eventLabel': 'Decrease Text Size', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Decrease Text Size</button> </div></div> </div> </li> </ul> <ul class="menu-right"> <li> <div class="cmp-topbar__login"> <div> </div> </div> </li> <li> <div class="cmp-topbar__Hlist"> <div> <div class="cmp-horizontallist custom-pipe-container float-right"> <ul> <li> <a href="/providerwebapp/logOutExternal" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/providerwebapp/logOutExternal.html', 'eventLabel': 'Log out', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Log out</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li> <a href="/providerwebapp/accountManagement/providerPractitionerProfiles" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/providerwebapp/accountManagement/providerPractitionerProfiles.html', 'eventLabel': 'Provider &amp; practitioner profiles', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Provider &amp; practitioner profiles</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li> <a href="/providerwebapp/message-center" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/providerwebapp/message-center.html', 'eventLabel': 'Message center', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Message center</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li> <a href="/providerwebapp/accountManagement/homePage" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/providerwebapp/accountManagement/homePage.html', 'eventLabel': 'Account management', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Account management</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li> <a href="/en/provider/about-pc/contact-us" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/about-pc/contact-us.html', 'eventLabel': 'Contact us', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Contact us</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li> <a href="/en/provider/about-pc/help" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/about-pc/help.html', 'eventLabel': 'Help', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Help</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li class="nopipe"> <a target="" title="" href="javascript:void(0);" id="uhp_header_feedback" oncontextmenu="return false;" class="anchor-links margin-T24 footerFeedbackToggle" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': 'Navigation - Send Us Feedback', 'eventLabel': 'Feedback', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Feedback</a> </li> </ul> </div> <script> function onHorizontalListClick(e){ if(e.srcElement.hash) { var target = e.srcElement.hash.substring(1); var targetElement = document.getElementById(target); targetElement.href = "#"; targetElement.focus(); console.log("Focus", target, targetElement, document.activeElement); } } </script> </div> </div> </li> </ul> </nav> </div> <div class="cmp-header__parent"> <div class="trans">&nbsp;</div> <header class="cmp-header" data-component="header"> <div class="container responsivegrid cmp-container__fixed"> <div id="container-97c410ebe3" class="cmp-container"> <div class="header-logo__parent"> <div class="cmp-header--logo"> <div> <div class="image"> <div class="cmp-image"> <a href="/en/provider" data-auth-href="/providerwebapp/connect/home"> <img src="/content/dam/bsca/en/shared/logos/Blue-Shield-California-logo.svg" loading="lazy" class="cmp-image__image primarylogo" itemprop="contentUrl" alt="Blue Shield of California, homepage" title="Blue Shield of California, homepage"/> </a> <meta itemprop="caption" content="Blue Shield of California, homepage"/> </div> <div id="isSpoof" class="cmp-image cmp-image-secondary"> <a href="/en/provider" data-auth-href="/providerwebapp/connect/home"> <img src="/content/dam/bsca/en/shared/logos/provider-logo.png" loading="lazy" class="cmp-image__image secondarylogo" itemprop="contentUrl" alt="Provider Connection logo" title="Provider Connection logo"/> </a> <meta itemprop="caption" content="Provider Connection logo"/> </div> </div> </div> </div> </div> <div class="navigation"> <nav aria-label="Main" id="navigation-e10abc050c" class="cmp-navigation" itemscope="" itemtype="http://schema.org/SiteNavigationElement" data-cmp-data-layer="{&quot;navigation-e10abc050c&quot;:{&quot;@type&quot;:&quot;core-components-examples/components/navigation&quot;}}"> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-title="Eligibility &amp; benefits"> <a data-cmp-clickable="false" class="cmp-navigation__item-link" data-href="javascript:void(0)" href="javascript:void(0)"> Eligibility &amp; benefits <span class="chevron-icon"></span> </a> <div class="content"> <ul class="single-column"> <li> <div class="heading "> <h4>Eligibility &amp; benefits </h4> <div class="heading_bdr">&nbsp;</div> </div> <ul> <li data-title="Eligibility &amp; benefits overview"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/eligibility-benefits.html" href="/en/provider/eligibility-benefits" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Eligibility &amp; benefits', 'eventLabel': 'Secondary: Eligibility &amp; benefits', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Eligibility &amp; benefits overview </a> </li> <li data-title="Verify eligibility"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/verifyEligibility/singleSearch.html" href="/providerwebapp/verifyEligibility/singleSearch" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Eligibility &amp; benefits', 'eventLabel': 'Secondary: Eligibility &amp; benefits', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Verify eligibility </a> </li> </ul> </li> <li> <ul> <li data-title="Member rosters"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/memberRosters.html" href="/providerwebapp/memberRosters" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Eligibility &amp; benefits', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Member rosters </a> </li> <li data-title="Benefit summaries"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/eligibility-benefits#benefitsum" href="/en/provider/eligibility-benefits#benefitsum" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Eligibility &amp; benefits', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Benefit summaries </a> </li> <li data-title="Preventive health guidelines"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/eligibility-benefits#phg" href="/en/provider/eligibility-benefits#phg" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Eligibility &amp; benefits', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Preventive health guidelines </a> </li> </ul> </li> <li> <div class="heading "> <h4> </h4> </div> </li> </ul> </div> </li> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-title="Authorizations"> <a data-cmp-clickable="false" class="cmp-navigation__item-link" data-href="javascript:void(0)" href="javascript:void(0)"> Authorizations <span class="chevron-icon"></span> </a> <div class="content"> <ul class="single-column"> <li> <div class="heading "> <h4>Authorizations </h4> <div class="heading_bdr">&nbsp;</div> </div> <ul> <li data-title="Authorizations overview"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/authorizations.html" href="/en/provider/authorizations" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: Authorizations', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Authorizations overview </a> </li> <li data-title="Medical authorization"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/authorization/medicalAuthorization.html" href="/providerwebapp/authorization/medicalAuthorization" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: Authorizations', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Medical authorization </a> </li> <li data-title="Medical authorization status"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/authorization/medicalRequestStatus.html" href="/providerwebapp/authorization/medicalRequestStatus" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: Authorizations', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Medical authorization status </a> </li> <li data-title="Pharmacy authorization"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/authorization/pharmacyAuthorization.html" href="/providerwebapp/authorization/pharmacyAuthorization" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: Authorizations', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Pharmacy authorization </a> </li> </ul> </li> <li> <ul> <li data-title="Pharmacy authorization status"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/authorization/pharmacyRequestStatus.html" href="/providerwebapp/authorization/pharmacyRequestStatus" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Pharmacy authorization status </a> </li> <li data-title="Out-of-area Blue plan members"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/authorizations#otherblue" href="/en/provider/authorizations#otherblue" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Out-of-area Blue plan members </a> </li> <li data-title="Policies &amp; guidelines"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/authorizations#policies" href="/en/provider/authorizations#policies" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Policies &amp; guidelines </a> </li> <li data-title="Authorization forms &amp; list"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/authorizations#forms" href="/en/provider/authorizations#forms" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Authorization forms &amp; list </a> </li> <li data-title="Authorization log upload"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/authorization/IPAFileUpload.html" href="/providerwebapp/authorization/IPAFileUpload" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Authorization log upload </a> </li> </ul> </li> <li> <div class="heading "> <h4> </h4> </div> </li> </ul> </div> </li> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-title="Claims"> <a data-cmp-clickable="false" class="cmp-navigation__item-link" data-href="javascript:void(0)" href="javascript:void(0)"> Claims <span class="chevron-icon"></span> </a> <div class="content"> <ul class="single-column"> <li> <div class="heading "> <h4>Claims </h4> <div class="heading_bdr">&nbsp;</div> </div> <ul> <li data-title="Claims overview"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims.html" href="/en/provider/claims" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: Claims', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Claims overview </a> </li> <li data-title="How to submit claims"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims/how-to-submit.html" href="/en/provider/claims/how-to-submit" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: Claims', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> How to submit claims </a> </li> <li data-title="Claims routing tool"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/connect/connect/claims/claimsRoutingTool.html" href="/providerwebapp/connect/connect/claims/claimsRoutingTool" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: Claims', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Claims routing tool </a> </li> <li data-title="Check claims status"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/claims/claimStatus.html" href="/providerwebapp/claims/claimStatus" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: Claims', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Check claims status </a> </li> </ul> </li> <li> <ul> <li data-title="Real-time claims"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/claims/realTimeClaims.html" href="/providerwebapp/claims/realTimeClaims" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Real-time claims </a> </li> <li data-title="Manage electronic transactions"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims/electronic-transactions.html" href="/en/provider/claims/electronic-transactions" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Manage electronic transactions </a> </li> <li data-title="Fee schedule"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims#profee" href="/en/provider/claims#profee" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Fee schedule </a> </li> <li data-title="Claims issues &amp; disputes"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims/disputes.html" href="/en/provider/claims/disputes" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Claims issues &amp; disputes </a> </li> <li data-title="Policies &amp; guidelines"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims#policies" href="/en/provider/claims#policies" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Policies &amp; guidelines </a> </li> </ul> </li> <li> <div class="heading "> <h4> </h4> </div> </li> </ul> </div> </li> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-title="Guidelines &amp; resources"> <a data-cmp-clickable="false" class="cmp-navigation__item-link" data-href="javascript:void(0)" href="javascript:void(0)"> Guidelines &amp; resources <span class="chevron-icon"></span> </a> <div class="content"> <ul class="single-column"> <li> <div class="heading "> <h4>Guidelines &amp; resources </h4> <div class="heading_bdr">&nbsp;</div> </div> <ul> <li data-title="Guidelines &amp; resources overview"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/guidelines-resources.html" href="/en/provider/guidelines-resources" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Guidelines &amp; resources', 'eventLabel': 'Secondary: Guidelines &amp; resources', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Guidelines &amp; resources overview </a> </li> <li data-title="Forms"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/guidelines-resources#forms" href="/en/provider/guidelines-resources#forms" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Guidelines &amp; resources', 'eventLabel': 'Secondary: Guidelines &amp; resources', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Forms </a> </li> <li data-title="Drugs &amp; pharmacy resources"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/guidelines-resources#drugs" href="/en/provider/guidelines-resources#drugs" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Guidelines &amp; resources', 'eventLabel': 'Secondary: Guidelines &amp; resources', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Drugs &amp; pharmacy resources </a> </li> </ul> </li> <li> <ul> <li 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class="cmp-hero cmp-hero--normal color-primarywhite variant-no-spotlight variant-basic-a"> <div class="background-cover" style="background-color:rgb(255,255,255)"> <div class="cmp-hero--content"> <!--Featured image--> <div class="wrapperimg"> <div class="cmp-image" data-cmp-is="image" data-cmp-lazythreshold="0" data-cmp-src="https://s7d9.scene7.com/is/image/blueshieldca/original-content-type-image-2Ftiff-name-170622_blue_shield_09_ming_0145%3ALarge?ts=1721795280750&amp;dpr=on,{dpr}" data-cmp-dmimage data-cmp-smartcroprendition="Large" data-asset="/content/dam/bsca/en/shared/images/Never-Stop-Campaign-Imagery/Never-Stop-Portraits/Full-Size/original-content-type-image-2Ftiff-name-170622_blue_shield_09_ming_0145.tif" data-asset-id="3d66eb9b-0c71-42f0-b172-58199e62476d" itemscope itemtype="http://schema.org/ImageObject"> <img class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" data-aem-asset-id="3d66eb9b-0c71-42f0-b172-58199e62476d" data-trackable="true" alt/> </div> </div> <!--text content --> <div class="wrapper" style="background:"> <!--Eyebrow Text--> <!--Heading Text--> <div class="title cmp-title__special"> <div class="cmp-title"> <H1 class="cmp-title__H1" role="status"> The provider tools and resources you need </H1> </div> </div> <!--Body Text--> <div class="text description"> <div class="cmp-text"> <p><span class="cmp-text__bodytext">On Provider Connection you can verify eligibility, check claim status, and request authorizations online. You can also download member rosters, file a dispute, and submit an attestation.</span></p> </div> </div> <!--CTA--> <!--Secondary Link Items--> <a href="https://www.blueshieldca.com/memberwebapp/registration" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': 'https://www.blueshieldca.com/memberwebapp/registration', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" class="button arrowleft" target="_self" tabindex="0"> Register now to get started </a> </div> </div> <!--Background Image --> </div> </div> </div> </div> <div class="container responsivegrid content-center aem-GridColumn aem-GridColumn--default--12"> <div id="provider-hero-auth" class="cmp-container"> <div class="sticyalertbar"> <div class="alerts"> <ul> <li> <div class="cmp-sticky-message warning-bg" data-component="sticky"> <div class="alert-content-center"> <div class="cmp-image"> <span class="warning-icon warning"> <img src="/etc.clientlibs/bsca/clientlibs/clientlib-common/resources/images/warning.svg" width="30" height="30" alt="warning Icon"/></span> </div> <div class="cmp-text"> <p tabindex="0">Per state and federal law, providers and facilities must attest every 90 days to the accuracy of directory information to stay visible in our Find a Doctor directory. Providers and facilities that fail to comply will be suppressed. <a href="/providerwebapp/accountManagement/attestation" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/providerwebapp/accountManagement/attestation.html', 'eventLabel': 'Attest now', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self" aria-label="Attest now" tabindex="0">Attest now</a> </p> </div> <div class="close-button"> <a data-cmp-clickable="true"> <button type="button"> <img src="/etc.clientlibs/bsca/clientlibs/clientlib-common/resources/images/alert-close.svg" alt="Close Alert" class="close-button-icon"/> </button> </a> </div> </div> </div> </li> </ul> </div> </div> <div class="spacer"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__24"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__16"></div> </div> <div data-component="hero" class="cmp-hero cmp-hero--normal color-primarywhite variant-no-spotlight variant-basic-a"> <div class="background-cover" style="background-color:rgb(255,255,255)"> <div class="cmp-hero--content"> <!--Featured image--> <div class="wrapperimg"> <div class="cmp-image" data-cmp-is="image" data-cmp-lazythreshold="0" data-cmp-src="https://s7d9.scene7.com/is/image/blueshieldca/original-content-type-image-2Ftiff-name-170622_blue_shield_09_ming_0145%3ALarge?ts=1721795273488&amp;dpr=on,{dpr}" data-cmp-dmimage data-cmp-smartcroprendition="Large" data-asset="/content/dam/bsca/en/shared/images/Never-Stop-Campaign-Imagery/Never-Stop-Portraits/Full-Size/original-content-type-image-2Ftiff-name-170622_blue_shield_09_ming_0145.tif" data-asset-id="3d66eb9b-0c71-42f0-b172-58199e62476d" itemscope itemtype="http://schema.org/ImageObject"> <img class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" data-aem-asset-id="3d66eb9b-0c71-42f0-b172-58199e62476d" data-trackable="true" alt/> </div> </div> <!--text content --> <div class="wrapper" style="background:"> <!--Eyebrow Text--> <!--Heading Text--> <div class="title cmp-title__special"> <div class="cmp-title"> <H1 class="cmp-title__H1" role="status"> The provider tools and resources you need </H1> </div> </div> <!--Body Text--> <div class="text description"> <div class="cmp-text"> <p>On Provider Connection you can verify eligibility, check claim status, and request authorizations online. You can also download member rosters, file a dispute, and submit an attestation.</p> </div> </div> <!--CTA--> <!--Secondary Link Items--> </div> </div> <!--Background Image --> </div> </div> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__48"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__24"></div> </div> <div class="container responsivegrid content-center aem-GridColumn aem-GridColumn--default--12"> <div id="container-30dff2c573" class="cmp-container" style="background-color:#F7F7F1;"> <div class="spacer"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__32"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__16"></div> </div> <div class="custom__flex customflex_center flex__equalHeight auto__width"> <div class="cmp-primarycard cmp-primarycard__nobg_noshad" data-component="primary" data-title="Eligibility and benefits"> <img class="cmp-primarycard__svgIcon" src="/content/dam/bsca/en/shared/icons/32px/32px_Heart-plus_blue.svg" alt/> <h2 class="cmp-primarycard__heading"> Eligibility and benefits </h2> <div class="cmp-primarycard__description"><p>Verify eligibility and review member benefits.</p> </div> <div class="btn-bottomalign"> <a data-title="Eligibility and benefits" class="button arrowleft arrowxlleft" aria-label="Verify eligibility" href="https://www.blueshieldca.com/providerwebapp/verifyEligibility/singleSearch" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Verify eligibility', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Verify eligibility</a> </div> </div> <div class="cmp-primarycard cmp-primarycard__nobg_noshad" data-component="primary" data-title="Authorizations"> <img class="cmp-primarycard__svgIcon" src="/content/dam/bsca/en/shared/icons/32px/32px_Heart-check_blue.svg" alt/> <h2 class="cmp-primarycard__heading"> Authorizations </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Submit and confirm prior authorization for medical and pharmacy services.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Authorizations" class="button arrowleft arrowxlleft" aria-label="Request prior authorization" href="/en/provider/authorizations" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Request prior authorization', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Request prior authorization</a> <a data-title="Authorizations" class="button arrowleft arrowxlleft" aria-label="Authorization log upload" href="https://www.blueshieldca.com/providerwebapp/authorization/IPAFileUpload" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Authorization log upload', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Authorization log upload</a> </div> </div> <div class="cmp-primarycard cmp-primarycard__nobg_noshad" data-component="primary" data-title="Claims"> <img class="cmp-primarycard__svgIcon" src="/content/dam/bsca/en/shared/icons/32px/32px_File-excel_blue.svg" alt/> <h2 class="cmp-primarycard__heading"> Claims </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Check status of submitted claims, find EFT transactions and download EOBs.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Claims" class="button arrowleft arrowxlleft" aria-label="Check claim status" href="https://www.blueshieldca.com/providerwebapp/claims/claimStatus" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Check claim status', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Check claim status</a> </div> </div> </div> <div class="spacer"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__48"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__24"></div> </div> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__32"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__16"></div> </div> <div class="container responsivegrid content-center aem-GridColumn aem-GridColumn--default--12"> <div id="container-3894cdf091" class="cmp-container"> </div> </div> <div class="text narrow-text aem-GridColumn aem-GridColumn--default--12"> <div id="text-8b6d0b0f26" class="rte-content cmp-text "> <h2 style="text-align: center;">BlueCard Program</h2> <p style="text-align: center;"><span class="cmp-text__bodytext">The BlueCard® Program links Blue plans across the United States and abroad through a single electronic network for claims processing and reimbursement. When an out-of-area Blue plan member seeks medical care from your office, use our tools to simplify claims submission to Blue Shield of California.</span></p> <p style="text-align: center;"><a href="/en/provider/guidelines-resources/bluecard" title="BlueCard Program home page" target="_self">Explore the BlueCard Program</a></p> </div> <script async defer src="/etc.clientlibs/bsca/components/common/text/clientlibs.lc-1732168223965-lc.min.js"></script> </div> <div class="container responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div id="container-25851b31e0" class="cmp-container" style="background-color:#E6F4F9;"> <div class="spacer"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__24"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__16"></div> </div> <div class="text"> <div id="text-381f3f56b0" class="rte-content cmp-text "> <p style="text-align: center;"><span class="cmp-text__bodytext"><span class="cmp-text__bodytextdark">Need help with Provider Connection? See&nbsp;<a href="/en/provider/news-education/training" title="Provider Connection training">Provider Connection training</a>&nbsp;or the&nbsp;<a href="/content/dam/bsca/en/provider/docs/Provider-Connection-Reference-Guide.pdf" target="_blank">Provider Connection Reference Guide</a>&nbsp;(PDF, 3 MB)&nbsp;</span></span></p> </div> </div> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__32"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__16"></div> </div> <div class="text narrow-text aem-GridColumn aem-GridColumn--default--12"> <div id="text-09ce085e0c" class="rte-content cmp-text "> <h2 style="text-align: center;">Quick links</h2> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__32"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__16"></div> </div> <div class="container responsivegrid content-center aem-GridColumn aem-GridColumn--default--12"> <div id="container-f742e48ea8" class="cmp-container"> <div class="custom__flex customflex_center flex__equalHeight"> <div class="cmp-primarycard center__algin cmp-primarycard__nobg" data-component="primary" data-title="Promise provider resources"> <img class="cmp-primarycard__svgIcon" src="/content/dam/bsca/en/shared/icons/32px/32px_Circle-Warning_blue.svg" alt/> <h2 class="cmp-primarycard__heading"> Promise provider resources </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Find information about Promise Medi-Cal, our policies, procedures and programs.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Promise provider resources" class="button arrowleft arrowxlleft" aria-label="Get resources" href="/en/bsp/providers" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Get resources', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Get resources</a> </div> </div> <div class="cmp-primarycard center__algin cmp-primarycard__nobg" data-component="primary" data-title="Office Ally"> <img class="cmp-primarycard__svgIcon" src="/content/dam/bsca/en/shared/icons/32px/32px_Money_blue.svg" alt/> <h2 class="cmp-primarycard__heading"> Office Ally </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Go paperless by submitting claims and managing payments online.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Office Ally" class="button arrowleft arrowxlleft" aria-label="Submit now" href="https://cms.officeally.com/Pages/ResourceCenter/Landing/BlueShieldCA.aspx" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Submit now', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_blank">Submit now</a> </div> </div> <div class="cmp-primarycard center__algin cmp-primarycard__nobg" data-component="primary" data-title="Forms"> <img class="cmp-primarycard__svgIcon" src="/content/dam/bsca/en/shared/icons/32px/32px_File-excel_blue.svg" alt/> <h2 class="cmp-primarycard__heading"> Forms </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Access commonly requested forms for patient care activities, credentialing, and more.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Forms" class="button arrowleft arrowxlleft" aria-label="Find forms" href="/en/provider/guidelines-resources" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Find forms', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Find forms</a> </div> </div> <div class="cmp-primarycard center__algin cmp-primarycard__nobg" data-component="primary" data-title="Blue Shield/Blue Shield Promise network referrals"> <img class="cmp-primarycard__svgIcon" src="/content/dam/bsca/en/shared/icons/32px/32px_Stethoscope_blue.svg" alt/> <h2 class="cmp-primarycard__heading"> Blue Shield/Blue Shield Promise network referrals </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Find-a-Doctor tool to verify provider participation in one of our plan networks.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Blue Shield/Blue Shield Promise network referrals" class="button arrowleft arrowxlleft" aria-label="Verify now" href="/en/home/find-a-doctor" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Verify now', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Verify now</a> </div> </div> <div class="cmp-primarycard center__algin cmp-primarycard__nobg" data-component="primary" data-title="Sign up for webinars"> <img class="cmp-primarycard__svgIcon" src="/content/dam/bsca/en/shared/icons/32px/32px_Computer_blue.svg" alt/> <h2 class="cmp-primarycard__heading"> Sign up for webinars </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Learn about our tools and how to use them in our upcoming webinars.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Sign up for webinars" class="button arrowleft arrowxlleft" aria-label="Sign up now" href="/en/provider/news-education/webinars" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Sign up now', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Sign up now</a> </div> </div> </div> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__48"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__24"></div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__48"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__24"></div> </div> <div class="text aem-GridColumn aem-GridColumn--default--12"> </div> </div> </div> </div> <div class="footnotes aem-GridColumn aem-GridColumn--default--12"><div> </div></div> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-dd45c7c199" class="cmp-experiencefragment cmp-experiencefragment--footer"> <div id="container-50feab5bb7" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="listoflinks background-primaryblck aem-GridColumn aem-GridColumn--default--12"> <div id="footer"> <footer class="cmp-footer" data-component="footer"> <div id="container-97c410ebe3" class="cmp-container"> <div class="cmp-footer__content"> <div data-component="footerlinks"> <div class="footer-link-list"> <div class="footer-link-item"> <h3>Provider tools</h3> <ul> <li class="listicons"><a class="listicons" href="/en/provider/guidelines-resources#prospect" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/guidelines-resources#prospect', 'eventLabel': 'List: Become a Blue Shield Provider', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Become a Blue Shield Provider</a></li> <li class="listicons"><a class="listicons" href="/en/provider/news-education/webinars" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/news-education/webinars.html', 'eventLabel': 'List: Sign up for webinars', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Sign up for webinars</a></li> <li class="listicons"><a class="listicons" href="/en/provider/guidelines-resources#manuals" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/guidelines-resources#manuals', 'eventLabel': 'List: Provider manuals', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Provider manuals</a></li> <li class="listicons"><a class="listicons" href="/en/provider/guidelines-resources#resources" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/guidelines-resources#resources', 'eventLabel': 'List: Provider referral', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Provider referral</a></li> <li class="listicons"><a class="listicons" href="/en/provider/news-education/news" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/news-education/news.html', 'eventLabel': 'List: News and announcements', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">News and announcements</a></li> <li class="listicons"><a class="listicons" href="/en/provider/about-pc/contact-us" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/about-pc/contact-us.html', 'eventLabel': 'List: Contact us', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Contact us</a></li> </ul> </div> <div class="footer-link-item"> <h3>Quick links</h3> <ul> <li class="listicons"><a class="listicons" href="/en/provider/about-pc" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/about-pc.html', 'eventLabel': 'List: About Provider Connection', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">About Provider Connection</a></li> <li class="listicons"><a class="listicons" href="/providerwebapp/connect/connect/register/accountType?newaccount=true.html" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/providerwebapp/connect/connect/register/accountType?newaccount=true.html', 'eventLabel': 'List: Register for Provider Connection', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Register for Provider Connection</a></li> <li class="listicons"><a class="listicons" href="/en/provider_authenticate/login" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/en/provider_authenticate/login.html', 'eventLabel': 'List: Forgot username/password', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Forgot username/password</a></li> <li class="listicons"><a class="listicons" href="https://ping-ext.blueshieldca.com/ext/pwdreset/Identify?AdapterId=ProviderAdapter" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': 'https://ping-ext.blueshieldca.com/ext/pwdreset/Identify?AdapterId=ProviderAdapter', 'eventLabel': 'List: Change password', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Change password</a></li> <li class="listicons"><a class="listicons" href="/en/provider/about-pc/help#tech-issues" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/about-pc/help#tech-issues', 'eventLabel': 'List: Compatible browsers', 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