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Contact Provider Connection at Blue Shield of California | Blue Shield of CA Provider

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height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript> <a href="#second" class="skip-link" onclick="skipnav()" style="display:none">skip to main content</a> <!-- End Google Tag Manager (noscript) --> <div class="root container responsivegrid"> <div id="container-87332716dc" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="inheritance experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div class="xfpage page basicpage"> <div id="container-a3da7f1b5f" class="cmp-container"> <div class="navigation"> </div> <div class="languagenavigation"> </div> <div class="stickynav"> <div class="responsivegrid cmp-container__fixed" data-component="stickynav"> <!-- <div class="headertopbar"> <div data-sly-resource="topbar"></div> </div> --> <div id="navbar"> <div class="header_top"> <div class="alerts"> <ul> </ul> </div> <link rel="stylesheet" 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'eventTracker'}">Decrease Text Size</button> </div></div> </div> </li> </ul> <ul class="menu-right"> <li> <div class="cmp-topbar__login"> <div> </div> </div> </li> <li> <div class="cmp-topbar__Hlist"> <div> <div class="cmp-horizontallist custom-pipe-container float-right"> <ul> <li> <a href="/providerwebapp/logOutExternal" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/providerwebapp/logOutExternal.html', 'eventLabel': 'Log out', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Log out</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li> <a href="/providerwebapp/accountManagement/providerPractitionerProfiles" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/providerwebapp/accountManagement/providerPractitionerProfiles.html', 'eventLabel': 'Provider &amp; practitioner profiles', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Provider &amp; practitioner profiles</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li> <a href="/providerwebapp/message-center" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/providerwebapp/message-center.html', 'eventLabel': 'Message center', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Message center</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li> <a href="/providerwebapp/accountManagement/homePage" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/providerwebapp/accountManagement/homePage.html', 'eventLabel': 'Account management', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Account management</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li> <a href="/en/provider/about-pc/contact-us" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/about-pc/contact-us.html', 'eventLabel': 'Contact us', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Contact us</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li> <a href="/en/provider/about-pc/help" onclick='onHorizontalListClick(event);' gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/about-pc/help.html', 'eventLabel': 'Help', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Help</a> <span aria-hidden="true" class="pipe-spacing">|</span> </li> <li class="nopipe"> <a target="" title="" href="javascript:void(0);" id="uhp_header_feedback" oncontextmenu="return false;" class="anchor-links margin-T24 footerFeedbackToggle" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': 'Navigation - Send Us Feedback', 'eventLabel': 'Feedback', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Feedback</a> </li> </ul> </div> <script> function onHorizontalListClick(e){ if(e.srcElement.hash) { var target = e.srcElement.hash.substring(1); var targetElement = document.getElementById(target); targetElement.href = "#"; targetElement.focus(); console.log("Focus", target, targetElement, document.activeElement); } } </script> </div> </div> </li> </ul> </nav> </div> <div class="cmp-header__parent"> <div class="trans">&nbsp;</div> <header class="cmp-header" data-component="header"> <div class="container responsivegrid cmp-container__fixed"> <div id="container-97c410ebe3" class="cmp-container"> <div class="header-logo__parent"> <div class="cmp-header--logo"> <div> <div class="image"> <div class="cmp-image"> <a href="/en/provider" data-auth-href="/providerwebapp/connect/home"> <img src="/content/dam/bsca/en/shared/logos/Blue-Shield-California-logo.svg" loading="lazy" class="cmp-image__image primarylogo" itemprop="contentUrl" alt="Blue Shield of California, homepage" title="Blue Shield of California, homepage"/> </a> <meta itemprop="caption" content="Blue Shield of California, homepage"/> </div> <div id="isSpoof" class="cmp-image cmp-image-secondary"> <a href="/en/provider" data-auth-href="/providerwebapp/connect/home"> <img src="/content/dam/bsca/en/shared/logos/provider-logo.png" loading="lazy" class="cmp-image__image secondarylogo" itemprop="contentUrl" alt="Provider Connection logo" title="Provider Connection logo"/> </a> <meta itemprop="caption" content="Provider Connection logo"/> </div> </div> </div> </div> </div> <div class="navigation"> <nav aria-label="Main" id="navigation-e10abc050c" class="cmp-navigation" itemscope="" itemtype="http://schema.org/SiteNavigationElement" data-cmp-data-layer="{&quot;navigation-e10abc050c&quot;:{&quot;@type&quot;:&quot;core-components-examples/components/navigation&quot;}}"> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-title="Eligibility &amp; benefits"> <a data-cmp-clickable="false" class="cmp-navigation__item-link" data-href="javascript:void(0)" href="javascript:void(0)"> Eligibility &amp; benefits <span class="chevron-icon"></span> </a> <div class="content"> <ul class="single-column"> <li> <div class="heading "> <h4>Eligibility &amp; benefits </h4> <div class="heading_bdr">&nbsp;</div> </div> <ul> <li data-title="Eligibility &amp; benefits overview"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/eligibility-benefits.html" href="/en/provider/eligibility-benefits" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Eligibility &amp; benefits', 'eventLabel': 'Secondary: Eligibility &amp; benefits', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Eligibility &amp; benefits overview </a> </li> <li data-title="Verify eligibility"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/verifyEligibility/singleSearch.html" href="/providerwebapp/verifyEligibility/singleSearch" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Eligibility &amp; benefits', 'eventLabel': 'Secondary: Eligibility &amp; benefits', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Verify eligibility </a> </li> </ul> </li> <li> <ul> <li data-title="Member rosters"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/memberRosters.html" href="/providerwebapp/memberRosters" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Eligibility &amp; benefits', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Member rosters </a> </li> <li data-title="Benefit summaries"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/eligibility-benefits#benefitsum" href="/en/provider/eligibility-benefits#benefitsum" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Eligibility &amp; benefits', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Benefit summaries </a> </li> <li data-title="Preventive health guidelines"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/eligibility-benefits#phg" href="/en/provider/eligibility-benefits#phg" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Eligibility &amp; benefits', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Preventive health guidelines </a> </li> </ul> </li> <li> <div class="heading "> <h4> </h4> </div> </li> </ul> </div> </li> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-title="Authorizations"> <a data-cmp-clickable="false" class="cmp-navigation__item-link" data-href="javascript:void(0)" href="javascript:void(0)"> Authorizations <span class="chevron-icon"></span> </a> <div class="content"> <ul class="single-column"> <li> <div class="heading "> <h4>Authorizations </h4> <div class="heading_bdr">&nbsp;</div> </div> <ul> <li data-title="Authorizations overview"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/authorizations.html" href="/en/provider/authorizations" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: Authorizations', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Authorizations overview </a> </li> <li data-title="Medical authorization"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/authorization/medicalAuthorization.html" href="/providerwebapp/authorization/medicalAuthorization" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: Authorizations', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Medical authorization </a> </li> <li data-title="Medical authorization status"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/authorization/medicalRequestStatus.html" href="/providerwebapp/authorization/medicalRequestStatus" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: Authorizations', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Medical authorization status </a> </li> <li data-title="Pharmacy authorization"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/authorization/pharmacyAuthorization.html" href="/providerwebapp/authorization/pharmacyAuthorization" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: Authorizations', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Pharmacy authorization </a> </li> </ul> </li> <li> <ul> <li data-title="Pharmacy authorization status"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/authorization/pharmacyRequestStatus.html" href="/providerwebapp/authorization/pharmacyRequestStatus" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Pharmacy authorization status </a> </li> <li data-title="Out-of-area Blue plan members"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/authorizations#otherblue" href="/en/provider/authorizations#otherblue" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Out-of-area Blue plan members </a> </li> <li data-title="Policies &amp; guidelines"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/authorizations#policies" href="/en/provider/authorizations#policies" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Policies &amp; guidelines </a> </li> <li data-title="Authorization forms &amp; list"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/authorizations#forms" href="/en/provider/authorizations#forms" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Authorization forms &amp; list </a> </li> <li data-title="Authorization log upload"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/authorization/IPAFileUpload.html" href="/providerwebapp/authorization/IPAFileUpload" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Authorizations', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Authorization log upload </a> </li> </ul> </li> <li> <div class="heading "> <h4> </h4> </div> </li> </ul> </div> </li> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-title="Claims"> <a data-cmp-clickable="false" class="cmp-navigation__item-link" data-href="javascript:void(0)" href="javascript:void(0)"> Claims <span class="chevron-icon"></span> </a> <div class="content"> <ul class="single-column"> <li> <div class="heading "> <h4>Claims </h4> <div class="heading_bdr">&nbsp;</div> </div> <ul> <li data-title="Claims overview"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims.html" href="/en/provider/claims" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: Claims', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Claims overview </a> </li> <li data-title="How to submit claims"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims/how-to-submit.html" href="/en/provider/claims/how-to-submit" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: Claims', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> How to submit claims </a> </li> <li data-title="Claims routing tool"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/connect/claims/claimsRoutingTool.html" href="/providerwebapp/connect/claims/claimsRoutingTool" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: Claims', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Claims routing tool </a> </li> <li data-title="Check claims status"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/claims/claimStatus.html" href="/providerwebapp/claims/claimStatus" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: Claims', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Check claims status </a> </li> </ul> </li> <li> <ul> <li data-title="Real-time claims"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/providerwebapp/claims/realTimeClaims.html" href="/providerwebapp/claims/realTimeClaims" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Real-time claims </a> </li> <li data-title="Manage electronic transactions"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims/electronic-transactions.html" href="/en/provider/claims/electronic-transactions" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Manage electronic transactions </a> </li> <li data-title="Fee schedule"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims#profee" href="/en/provider/claims#profee" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Fee schedule </a> </li> <li data-title="Claims issues &amp; disputes"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims/disputes.html" href="/en/provider/claims/disputes" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Claims issues &amp; disputes </a> </li> <li data-title="Policies &amp; guidelines"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/claims#policies" href="/en/provider/claims#policies" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Claims', 'eventLabel': 'Secondary: ', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Policies &amp; guidelines </a> </li> </ul> </li> <li> <div class="heading "> <h4> </h4> </div> </li> </ul> </div> </li> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-title="Guidelines &amp; resources"> <a data-cmp-clickable="false" class="cmp-navigation__item-link" data-href="javascript:void(0)" href="javascript:void(0)"> Guidelines &amp; resources <span class="chevron-icon"></span> </a> <div class="content"> <ul class="single-column"> <li> <div class="heading "> <h4>Guidelines &amp; resources </h4> <div class="heading_bdr">&nbsp;</div> </div> <ul> <li data-title="Guidelines &amp; resources overview"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/guidelines-resources.html" href="/en/provider/guidelines-resources" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Guidelines &amp; resources', 'eventLabel': 'Secondary: Guidelines &amp; resources', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Guidelines &amp; resources overview </a> </li> <li data-title="Forms"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/guidelines-resources#forms" href="/en/provider/guidelines-resources#forms" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Guidelines &amp; resources', 'eventLabel': 'Secondary: Guidelines &amp; resources', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Forms </a> </li> <li data-title="Drugs &amp; pharmacy resources"> <a data-cmp-clickable="true" class="cmp-navigation__item-link button arrowleft" data-href="/content/bsca/language-masters/en/provider/guidelines-resources#drugs" href="/en/provider/guidelines-resources#drugs" gtm-track-click="{ 'eventCategory': 'Navigation', 'eventAction': 'Guidelines &amp; resources', 'eventLabel': 'Secondary: Guidelines &amp; resources', 'eventNonInteracton': 'false', 'event': 'eventTracker'}"> Drugs &amp; pharmacy resources </a> </li> </ul> </li> <li> <ul> <li data-title="Guidelines &amp; standards"> <a data-cmp-clickable="true" 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class="cmp-breadcrumb__list" itemscope itemtype="http://schema.org/BreadcrumbList"> <li class="cmp-breadcrumb__item" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="cmp-breadcrumb__item-link" itemprop="item" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider.html', 'eventLabel': 'Home', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" href="/en/provider"> <span itemprop="name">Home</span> </a> <meta itemprop="position" content="1"/> </li> <li class="cmp-breadcrumb__item" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="cmp-breadcrumb__item-link" itemprop="item" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/about-pc.html', 'eventLabel': 'About Provider Connection', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" href="/en/provider/about-pc"> <span itemprop="name">About Provider Connection</span> </a> <meta itemprop="position" content="2"/> </li> <li class="cmp-breadcrumb__item cmp-breadcrumb__item--active" aria-current="page" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <span itemprop="name">Contact us</span> <meta itemprop="position" content="3"/> </li> </ol> </nav> <nav id="breadcrumb-a33b2c3c5f-2" class="cmp-breadcrumb cmp-breadcrumb__mobile" aria-label="Breadcrumb"> <ol class="cmp-breadcrumb__list" itemscope itemtype="http://schema.org/BreadcrumbList"> <!-- navItemList contains middle,last,even,count,index,first,odd --> <!-- navItemList contains middle,last,even,count,index,first,odd --> <li class="cmp-breadcrumb__item" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="cmp-breadcrumb__item-link" itemprop="item" href="/en/provider/about-pc"> <span itemprop="name">About Provider Connection</span> </a> <meta itemprop="position" content="2"/> </li> <!-- navItemList contains middle,last,even,count,index,first,odd --> </ol> </nav> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__16"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__8"></div> </div> <div class="title text-center aem-GridColumn aem-GridColumn--default--12"> <div id="title-31ccdf4f96" class="cmp-title"> <h1 class="cmp-text__H1">Contact us</h1> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__32"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__16"></div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-fc2c34ad50" class="rte-content cmp-text "> <p><span class="cmp-text__bodytext">Welcome to Provider Connection at Blue Shield of California. We are here to help, whether you're already a network participant or just want to know more about us.</span></p> </div> <script async defer src="/etc.clientlibs/bsca/components/common/text/clientlibs.lc-1735966096144-lc.min.js"></script> </div> <div class="title aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="title-5bcbf36d12" class="cmp-title"> <h2 class="cmp-text__H2">Live chat</h2> </div> </div> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--default--2 aem-GridColumn--offset--phone--0 aem-GridColumn--default--4"> <div id="container-81d7be83df" class="cmp-container"> <div class="text"> <div id="text-fe21a60b4e" class="rte-content cmp-text "> <p><span class="cmp-text__bodytextdark">Use live chat for questions about:</span></p> <ul style="margin-right: 40.0px;"> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">Claims</span></span></li> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">Benefits</span></span></li> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">Member eligibility</span></span></li> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">How to use Provider Connection</span></span></li> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">Contracts</span></span></li> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">Credentialing</span></span></li> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">Demographics</span></span></li> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">Electronic Data Interchange (EDI)</span></span></li> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">Recoveries </span></span><br /> <br /> </li> </ul> </div> </div> <div class="spacer"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__8"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__32"></div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="container-ef7f17a5e8" class="cmp-container"> <div class="text"> <div id="text-d61474998b" class="rte-content cmp-text "> <p><span class="cmp-text__bodytextdark">Live chat is available:</span><span class="cmp-text__bodytext"><br> Monday through Friday, 6 a.m. to 6:30 p.m.</span></p> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="provider-login-chat" class="cmp-container"> <div class="text"> <div id="text-9c0d6e1b6f" class="rte-content cmp-text "> <p><span class="cmp-text__bodytext"><a href="https://www.blueshieldca.com/providerwebapp/?random=1816">Log&nbsp;in&nbsp;to&nbsp;Provider&nbsp;Connection&nbsp;to&nbsp;start&nbsp;a&nbsp;chat</a></span></p> </div> </div> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-105bf8843a" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h2>Phone</h2> </div> </div> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--default--2 aem-GridColumn--offset--phone--0 aem-GridColumn--default--4"> <div id="container-2c8cd635b3" class="cmp-container"> <div class="text"> <div id="text-11222a182e" class="rte-content cmp-text "> <p><span class="cmp-text__bodytextdark">Call us for questions about:</span></p> <ul style="margin-right: 40.0px;"> <li><span class="cmp-text__bodytext">Authorizations</span></li> <li><span class="cmp-text__bodytext">Pharmacy advice</span></li> <li><span class="cmp-text__bodytext">Claims</span></li> <li><span class="cmp-text__bodytext">Benefits</span></li> <li><span class="cmp-text__bodytext">Member eligibility</span></li> <li><span class="cmp-text__bodytext">How to use Provider Connection</span></li> <li><span class="cmp-text__bodytext">Contracts</span></li> <li><span class="cmp-text__bodytext">Credentialing</span></li> <li><span class="cmp-text__bodytext">Demographics</span></li> <li><span class="cmp-text__bodytext">Electronic Data Interchange (EDI)</span></li> <li><span class="cmp-text__bodytext">Recoveries</span></li> </ul> <p><span class="cmp-text__bodytext">Simply speak your request and our voice-activated system will direct your call to the appropriate representative. </span></p> </div> </div> <div class="spacer"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__8"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__32"></div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="container-fdd04c01c8" class="cmp-container"> <div class="text"> <div id="text-9eb1bb6e2b" class="rte-content cmp-text "> <p><span class="cmp-text__bodytextdark"><b>Blue Shield of California Provider Services:</b><br> </span><span class="cmp-text__bodytext">Monday through Friday, 6 a.m. to 6:30 p.m.</span></p> <p><span class="cmp-text__bodytextdark"><br> <b>For hospital admissions:&nbsp;</b><br> </span><span class="cmp-text__bodytext">Monday through Friday, 7 a.m. to 5 p.m.&nbsp;<br> Saturday and Sunday, 8 a.m. to 5 p.m.</span></p> <p><b data-rte-class="rte-temp"><span class="cmp-text__bodytext">Phone:<b> </b></span></b><b><b data-rte-class="rte-temp"><span class="cmp-text__bodytextdark"><a href="tel:8005416652">(800) 541-6652</a></span></b></b></p> <p>&nbsp;</p> <hr> <p>&nbsp;</p> <p><span class="cmp-text__bodytextdark">Blue Shield of Promise Health Plan Provider Services:</span><br> <span class="cmp-text__bodytext">Monday through Friday, 6 a.m. to 6:30 p.m.<br> Available 24/7 for hospital admissions.<br> <br> Phone&nbsp;</span><a href="tel:8004689935"><span class="cmp-text__bodytextdark">(800) 468-9935</span></a></p> <p>&nbsp;</p> <p>&nbsp;</p> </div> </div> <div class="spacer"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__8"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__32"></div> </div> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-e1b9b19e11" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h2>Mail</h2> </div> </div> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--default--2 aem-GridColumn--offset--phone--0 aem-GridColumn--default--4"> <div id="container-58b18f9237" class="cmp-container"> <div class="text"> <div id="text-d8e3a64abd" class="rte-content cmp-text "> <p><span class="cmp-text__bodytextdark">For all other Provider Services inquiries:</span></p> </div> </div> <div class="spacer"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__8"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__32"></div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="container-385d0ad524" class="cmp-container"> <div class="text"> <div id="text-3fc30c6197" class="rte-content cmp-text "> <p><span class="cmp-text__bodytextdark">Blue Shield of California</span><span class="cmp-text__bodytext"><br> P.O. Box 272540<br> Chico, CA 95927-2540<br> <br> </span></p> <p><span class="cmp-text__bodytextdark">Blue Shield of California BlueCard Program</span><span class="cmp-text__bodytext"><br> P.O. Box 272630<br> Chico, CA 95927-2630<br> &nbsp;</span></p> <p><span class="cmp-text__bodytextdark">Blue Shield of California Promise Health Plan</span><span class="cmp-text__bodytext"><br> 3840 Kilroy Airport Way<br> Long Beach, CA 90806-2452<br> <br> </span></p> <p>&nbsp;</p> <p>&nbsp;</p> </div> </div> <div class="spacer"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__8"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__32"></div> </div> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-aeab7a8f34" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h3>Corporate headquarters</h3> </div> </div> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--default--2 aem-GridColumn--offset--phone--0 aem-GridColumn--default--4"> <div id="container-03916998c1" class="cmp-container"> <div class="text"> <div id="text-cc5a72f9e8" class="rte-content cmp-text "> <div><span style="font-size: 18.0px;"><b><span class="cmp-text__bodytextdark">Corporate Headquarters</span></b></span></div> <p><span class="cmp-text__bodytext">&nbsp;<img src="/content/dam/bsca/en/provider/images/email-icon.svg" alt="">&nbsp;Blue Shield of California<br> &nbsp; &nbsp; &nbsp; &nbsp; 601 12th Street<br> &nbsp; &nbsp; &nbsp; &nbsp; Oakland, CA 94607<br> <img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="" style="font-family: ProximaNova-Light; font-weight: 400;">&nbsp; &nbsp;Phone:&nbsp;<a href="tel:15106072000" title="(510) 607-2000">(510) 607-2000</a><br> &nbsp;</span></p> <p><span class="cmp-text__bodytextdark">Southern Region Main Office</span><span class="cmp-text__bodytext"><br> <span style="font-family: ProximaNova-Light; font-weight: 400;">&nbsp;</span><img src="/content/dam/bsca/en/provider/images/email-icon.svg" alt="" style="font-family: ProximaNova-Light; font-weight: 400;">&nbsp;Blue Shield of California<br> &nbsp; &nbsp; &nbsp; &nbsp; 100 North Sepulveda Blvd.<br> &nbsp; &nbsp; &nbsp; &nbsp; El Segundo, CA 90245<br> &nbsp;<img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="" style="font-family: ProximaNova-Light; font-weight: 400;">&nbsp; Phone:&nbsp;<a href="tel:13107442580" title="(310) 7442580">(310) 744-2580</a><br> &nbsp;</span></p> <p><span class="cmp-text__bodytextdark">Medicare Main Office</span><span class="cmp-text__bodytext"><br> <img src="/content/dam/bsca/en/provider/images/email-icon.svg" alt="" style="font-family: ProximaNova-Light; font-weight: 400;">&nbsp;&nbsp;Blue Shield of California<br> &nbsp; &nbsp; &nbsp; &nbsp; 6300 Canoga Ave.<br> &nbsp; &nbsp; &nbsp; &nbsp; Woodland Hills, CA 91367<br> <img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="" style="font-family: ProximaNova-Light; font-weight: 400;">&nbsp; &nbsp;Phone:&nbsp;<a href="tel:18185988000" title="(818) 598-8000">(818) 598-8000</a><br> &nbsp;</span></p> <p><span class="cmp-text__bodytextdark">Blue Shield of California Promise Health Plan</span><span class="cmp-text__bodytext"><br> <img src="/content/dam/bsca/en/provider/images/email-icon.svg" alt="" style="font-family: ProximaNova-Light; font-weight: 400;">&nbsp; 3840 Kilroy Airport Way<br> &nbsp; &nbsp; &nbsp; &nbsp; Long Beach, CA 90806<br> &nbsp;<img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="" style="font-family: ProximaNova-Light; font-weight: 400;"><span style="font-family: ProximaNova-Light; font-weight: 400;">&nbsp;Phone:&nbsp;</span><a href="tel:18004689935">(800) 468-9935</a></span></p> </div> </div> <div class="spacer"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__8"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__32"></div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="container-63a6df8ade" class="cmp-container"> <div class="text"> <div id="text-75952bf354" class="rte-content cmp-text "> <p><span class="cmp-text__bodytextdark">Live chat is available:<br> </span><b data-rte-class="rte-temp"><span class="cmp-text__bodytext">Monday through Friday, 6 a.m. to 6:30 p.m.</span></b></p> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div id="corp-login-chat" class="cmp-container"> <div class="text"> <div id="text-85f2b83b6e" class="rte-content cmp-text "> <p><span class="cmp-text__bodytext"><a href="https://www.blueshieldca.com/providerwebapp/?random=1816">Log&nbsp;in&nbsp;to&nbsp;Provider&nbsp;Connection&nbsp;to&nbsp;start&nbsp;a&nbsp;chat</a></span></p> </div> </div> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-b83cc55963" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h3>Shared Advantage Customer Service</h3> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn aem-GridColumn--default--7 aem-GridColumn--offset--default--2 aem-GridColumn--phone--5 aem-GridColumn--offset--phone--0"> <div id="text-5589b0600c" class="rte-content cmp-text "> <div><span class="cmp-text__bodytextdark">Contact us with questions about:</span></div> <ul> <li><span class="cmp-text__bodytext">In-state BlueCard benefits/eligibility information</span></li> <li><span class="cmp-text__bodytext">In-state claim status</span></li> <li><span class="cmp-text__bodytext">Pricing information on in-state claims</span></li> <li><span class="cmp-text__bodytext">Appeal Status on in-state claims</span></li> <li><span class="cmp-text__bodytext">Written Correspondence Status on in-state claims</span></li> <li><span class="cmp-text__bodytext">Status of payment (check information, paid information, etc.) information for in-state claims</span></li> <li><span class="cmp-text__bodytext">Provide EOB copies on in-state claims</span></li> <li><span class="cmp-text__bodytext">Authorization inquiries<br> &nbsp;</span></li> </ul> <p><span class="cmp-text__bodytext">&nbsp;<img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="" style="font-family: ProximaNova-Light; font-weight: 400;"><span style="font-family: ProximaNova-Light; font-weight: 400;">&nbsp;Phone:&nbsp;</span><a href="tel:8002190030">(800) 219-0030</a><br> &nbsp; &nbsp; &nbsp; &nbsp;Monday through Friday, 6 a.m. to 6:30 p.m.</span></p> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-83a3da8b3e" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h3>Provider Connection Customer Service</h3> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn aem-GridColumn--default--7 aem-GridColumn--offset--default--2 aem-GridColumn--phone--5 aem-GridColumn--offset--phone--0"> <div id="text-baab8db24b" class="rte-content cmp-text "> <p><span class="cmp-text__bodytext">For issues related to the following functions on the Provider Connection website:</span></p> <ul> <li><span class="cmp-text__bodytext">Password resets and logging in</span></li> <li><span class="cmp-text__bodytext">Accessing member eligibility and benefits, claims information, or Clear Claim Connection (C3) claims prescreening simulation tool</span></li> <li><span class="cmp-text__bodytext">Submitting prior authorization</span></li> </ul> <p><span class="cmp-text__bodytext"><img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="">&nbsp;Phone:&nbsp;<a href="tel:18005416652" title="(800) 541-6652">(800) 541-6652</a>, 24 hours a day, seven days a week<br> &nbsp; &nbsp; &nbsp; &nbsp;Please have your Provider NPI or Tax ID number available when speaking with a representative.</span></p> <p><span class="cmp-text__bodytext">&nbsp; &nbsp; &nbsp; &nbsp;<a href="/providerwebapp/connect/connect/technicalSupportForm" title="Contact technical support">Contact technical support</a></span></p> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-b9671fc274" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h3>Provider information and enrollment&nbsp;– Blue Shield of California network</h3> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--7 aem-GridColumn--offset--default--2"> <div id="text-486e746d26" class="rte-content cmp-text "> <p><span class="cmp-text__bodytext">Contact us with questions about:</span></p> <ul> <li><span class="cmp-text__bodytext">Provider network inquiries and applications</span></li> <li><span class="cmp-text__bodytext">Address, phone, fax, and practice changes</span></li> <li><span class="cmp-text__bodytext">Group additions/deletions</span></li> <li><span class="cmp-text__bodytext">Credentials</span></li> <li><span class="cmp-text__bodytext">Provider directory updates</span></li> <li><span class="cmp-text__bodytext">Provider education</span></li> <li><span class="cmp-text__bodytext">Contractual obligations</span></li> <li><span class="cmp-text__bodytext">PPO related requests</span></li> </ul> <p><span class="cmp-text__bodytext"><img src="/content/dam/bsca/en/provider/images/email-icon.svg" alt="">&nbsp;Blue Shield of California<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provider Information and Enrollment<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;P.O. Box 629017<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;El Dorado Hills, CA 95762</span></p> <p><span class="cmp-text__bodytext">&nbsp;<img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="">&nbsp;Phone:<a href="tel:18002583091" title="(800) 258-3091">(800) 258-3091</a></span></p> <p><span class="cmp-text__bodytext"><img src="/content/dam/bsca/en/provider/images/fax-icon.svg" alt="">&nbsp; Fax: (916) 350-8860<br> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Monday through Friday,&nbsp;6 a.m. to 6:30 p.m.</span></p> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-437b93c108" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h3>Provider information and enrollment&nbsp;– Blue Shield of California Promise Health Plan</h3> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--7 aem-GridColumn--offset--default--2"> <div id="text-16bf70f5bb" class="rte-content cmp-text "> <p><span class="cmp-text__bodytext">If you are an Ancillary provider who is interested in joining our network, you can submit a Letter of Interest by the following methods:</span></p> <p><span class="cmp-text__bodytext">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<img src="/content/dam/bsca/en/provider/images/mail.svg" alt="">&nbsp; By email:&nbsp;<a href="mailto:PromiseLOI@blueshieldca.com">PromiseLOI@blueshieldca.com</a></span></p> <p><span class="cmp-text__bodytext">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<img src="/content/dam/bsca/en/provider/images/email-icon.svg" alt="">&nbsp; By mail: Blue Shield of California Promise Health Plan<br> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Attention: Provider Contracting<br> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;3840 Kilroy Airport Way<br> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Long Beach, CA 90806</span></p> <p>&nbsp;</p> <ul> </ul> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-9cbefe5f31" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h3>Credentialing department – Blue Shield of California</h3> <h3><span class="cmp-text__bodytext"><img src="/content/dam/bsca/en/provider/images/mail.svg" alt="">&nbsp; Email:<a href="mailto:BSC_Credentialing@blueshieldca.com">BSC_Credentialing@blueshieldca.com</a></span></h3> <h3>&nbsp;</h3> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-a7fad7df52" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h3>EDI related issues</h3> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-66b4868ea1" class="rte-content cmp-text "> <p><span class="cmp-text__bodytext">Contact us with questions about:</span></p> <ul> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">EDI setup inquiries (270/271, 276/277, 278, 837, 835)</span></span></li> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">ERA setup inquiries</span></span></li> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">EFT setup inquiries</span></span></li> <li><span class="cmp-text__bodytext"><span class="cmp-list__item">Member benefit enrollment setup inquiries (820/834)</span></span></li> </ul> <p><span class="cmp-text__bodytext">Call the EDI Help Desk at&nbsp;&nbsp;<img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="">&nbsp;<a href="tel:18004801221" title="(800) 480-1221">(800) 480-1221</a></span></p> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-c1d09286f4" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h3>Pharmacy services</h3> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--7 aem-GridColumn--offset--default--2"> <div id="text-7d43a58416" class="rte-content cmp-text "> <p><span class="cmp-text__bodytext">Contact us for drug formulary information and to request prior authorization for outpatient prescription drugs and home self-administered injectables.</span></p> <p><span class="cmp-text__bodytextdark">For Blue Shield providers</span></p> <p><span class="cmp-text__bodytext"><img src="/content/dam/bsca/en/provider/images/email-icon.svg" alt="">&nbsp;&nbsp;Blue Shield of California<br> &nbsp; &nbsp; &nbsp; &nbsp; Pharmacy Services<br> &nbsp; &nbsp; &nbsp; &nbsp; P.O. Box 7168&nbsp;<br> &nbsp; &nbsp; &nbsp; &nbsp; San Francisco, CA 94120-7168</span></p> <p><span class="cmp-text__bodytext"><img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="">&nbsp;Phone:&nbsp;<a href="tel:18005359481" title="(800) 535-9481">(800) 535-9481</a></span></p> <p><span class="cmp-text__bodytext"><img src="/content/dam/bsca/en/provider/images/fax-icon.svg" alt="">&nbsp;Fax: (888) 697-8122</span></p> <p><span class="cmp-text__bodytext"><br> </span><span class="cmp-text__bodytextdark">For Blue Shield Promise providers</span></p> <p><span class="cmp-text__bodytext"><img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="">&nbsp;Phone:&nbsp;<a href="tel:8004689935" title="(800) 468-9935">(800) 468-9935</a></span></p> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-a392d483e3" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h3>BlueCard program</h3> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-820bb4994a" class="rte-content cmp-text "> <p><span class="cmp-text__bodytextdark">BlueCard provider customer services:</span><br /> <img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="" style="font-family: ProximaNova-Regular;font-weight: 400;"/> <span class="cmp-text__bodytext"><a href="tel:8006762583">(800) 676-2583</a> 6 a.m. to 9 p.m., Monday through Friday</span><br /> </p> <p><span class="cmp-text__bodytextdark"><br /> BlueCard resources</span></p> <p><img src="/content/dam/bsca/en/provider/images/file-icon.svg" alt=""/> <span class="cmp-text__bodytext"><a href="/en/provider/guidelines-resources/bluecard">BlueCard program information</a></span></p> <p><span class="cmp-text__bodytext"><img src="/content/dam/bsca/en/provider/images/plusheart.svg" alt=""/>  <a></a><a href="https://www.blueshieldca.com/providerwebapp/verifyEligibility/singleSearch">Verify BlueCard member's eligibility</a></span></p> <p><span class="cmp-text__bodytext"><img src="/content/dam/bsca/en/provider/images/board.svg" alt=""/>  <a href="https://www.blueshieldca.com/providerwebapp/connect/connect/claims/claimsRoutingTool">Claims routing tool</a></span></p> <p> </p> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-0e17cfa772" class="rte-content cmp-text "> <hr> <p>&nbsp;</p> <h3>Federal Employee Program customer services:</h3> </div> </div> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="text-83d0c6bd93" class="rte-content cmp-text "> <h3><span class="cmp-text__bodytext"><img src="/content/dam/bsca/en/provider/images/moblie-icon.svg" alt="">&nbsp; <a href="tel:8008248839">(800) 824-8839</a>, Monday through Friday,&nbsp;8:30 a.m. to 4:30 p.m.</span><br> </h3> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__32"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__16"></div> </div> <div class="custom__flex customflex_center flex__equalHeight aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-primarycard cmp-primarycard__nobg xl__card" data-component="primary" data-title="Eligibility and benefits contacts"> <h2 class="cmp-primarycard__heading"> Eligibility and benefits contacts </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Find phone and fax numbers for Blue Shield eligibility and benefits contacts.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Eligibility and benefits contacts" class="button arrowleft arrowxlleft" aria-label="Get contact information" href="/en/provider/about-pc/contact-us/contacts-eligibility" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Get contact information', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Get contact information</a> </div> </div> <div class="cmp-primarycard cmp-primarycard__nobg xl__card" data-component="primary" data-title="Authorization contacts"> <h2 class="cmp-primarycard__heading"> Authorization contacts </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Contact Medical Care Solutions for questions about authorization requests, preauthorization, medical policy, and more.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Authorization contacts" class="button arrowleft arrowxlleft" aria-label="Get authorizations contact information" href="/en/provider/about-pc/contact-us/contacts-authorizations" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Get authorizations contact information', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Get authorizations contact information</a> </div> </div> <div class="cmp-primarycard cmp-primarycard__nobg xl__card" data-component="primary" data-title="Claims contacts"> <h2 class="cmp-primarycard__heading"> Claims contacts </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Find phone numbers and addresses for claims, the EDI help desk, and member appeals and grievances.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Claims contacts" class="button arrowleft arrowxlleft" aria-label="Get claims contact information" href="/en/provider/about-pc/contact-us/contacts-claims" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Get claims contact information', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Get claims contact information</a> </div> </div> <div class="cmp-primarycard cmp-primarycard__nobg xl__card" data-component="primary" data-title="Guidelines and resources contacts"> <h2 class="cmp-primarycard__heading"> Guidelines and resources contacts </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Find phone and fax numbers for compliance and ethics,  disease management, wellness prevention, and more.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Guidelines and resources contacts" class="button arrowleft arrowxlleft" aria-label="Get contact information" href="/en/provider/about-pc/contact-us/contacts-guidelines-and-resources" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Get contact information', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Get contact information</a> </div> </div> <div class="cmp-primarycard cmp-primarycard__nobg xl__card" data-component="primary" data-title="Technical support request form"> <h2 class="cmp-primarycard__heading"> Technical support request form </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Request help with your log in, registration or other technical problems.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Technical support request form" class="button arrowleft arrowxlleft" aria-label="Request tech support" href="https://www.blueshieldca.com/providerwebapp/connect/connect/technicalSupportForm" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Request tech support', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Request tech support</a> </div> </div> <div class="cmp-primarycard cmp-primarycard__nobg xl__card" data-component="primary" data-title="Provider Connection Reference Guide"> <h2 class="cmp-primarycard__heading"> Provider Connection Reference Guide </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Find detailed instructions for activities like checking eligibility, making a referral, determining if prior authorization is necessary, prescreening claims, checking claims status, and other tools and information you need to serve our members.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Provider Connection Reference Guide" class="button arrowleft arrowxlleft" aria-label="Provider Connection Reference Guide (PDF, 3 MB)" href="/content/dam/bsca/en/provider/docs/Provider-Connection-Reference-Guide.pdf" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Provider Connection Reference Guide (PDF, 3 MB)', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_blank">Provider Connection Reference Guide (PDF, 3 MB)</a> </div> </div> <div class="cmp-primarycard cmp-primarycard__nobg xl__card" data-component="primary" data-title="About Provider Connection"> <h2 class="cmp-primarycard__heading"> About Provider Connection </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Learn about the range of information and tools available to Blue Shield of California providers on this website</span></p> </div> <div class="btn-bottomalign"> <a data-title="About Provider Connection" class="button arrowleft arrowxlleft" aria-label="Learn more about Provider Connection" href="/en/provider/about-pc" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'Learn more about Provider Connection', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">Learn more about Provider Connection</a> </div> </div> <div class="cmp-primarycard cmp-primarycard__nobg xl__card" data-component="primary" data-title="Company holidays"> <h2 class="cmp-primarycard__heading"> Company holidays </h2> <div class="cmp-primarycard__description"><p><span class="cmp-text__bodytext">Operation centers will be closed in observance of Blue Shield of California’s holiday schedule, with the exception of Medicare Member Services.</span></p> </div> <div class="btn-bottomalign"> <a data-title="Company holidays" class="button arrowleft arrowxlleft" aria-label="View holiday schedule" href="https://www.blueshieldca.com/en/home/contact-us/holiday-schedule" gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Card-Secondary Link', 'eventLabel': 'View holiday schedule', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" data-gtm-track-click="{'eventCategory': 'Click', 'eventAction': 'Image Card-Secondary Link', 'eventLabel': '', 'eventNonInteracton': 'false', 'event': 'eventTracker'}" target="_self">View holiday schedule</a> </div> </div> </div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-spacer cmp-spacer__desktop cmp-spacer__horizontal cmp-spacer__48"></div> <div class="cmp-spacer cmp-spacer__mobile cmp-spacer__horizontal cmp-spacer__24"></div> </div> </div> </div> </div> <div class="footnotes aem-GridColumn aem-GridColumn--default--12"><div> </div></div> <div class="inheritance experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div class="xfpage page basicpage"> <div id="container-6488feee7f" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="listoflinks background-primaryblck aem-GridColumn aem-GridColumn--default--12"> <div id="footer"> <footer class="cmp-footer" data-component="footer"> <div id="container-97c410ebe3" class="cmp-container"> <div class="cmp-footer__content"> <div data-component="footerlinks"> <div class="footer-link-list"> <div class="footer-link-item"> <h3>Provider tools</h3> <ul> <li class="listicons"><a class="listicons" href="/en/provider/guidelines-resources#prospect" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/guidelines-resources#prospect', 'eventLabel': 'List: Become a Blue Shield Provider', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Become a Blue Shield Provider</a></li> <li class="listicons"><a class="listicons" href="/en/provider/news-education/webinars" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/news-education/webinars.html', 'eventLabel': 'List: Sign up for webinars', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Sign up for webinars</a></li> <li class="listicons"><a class="listicons" href="/en/provider/guidelines-resources#manuals" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/guidelines-resources#manuals', 'eventLabel': 'List: Provider manuals', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Provider manuals</a></li> <li class="listicons"><a class="listicons" href="/en/provider/guidelines-resources#resources" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/guidelines-resources#resources', 'eventLabel': 'List: Provider referral', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Provider referral</a></li> <li class="listicons"><a class="listicons" href="/en/provider/news-education/news" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/news-education/news.html', 'eventLabel': 'List: News and announcements', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">News and announcements</a></li> <li class="listicons"><a class="listicons" href="/en/provider/about-pc/contact-us" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/about-pc/contact-us.html', 'eventLabel': 'List: Contact us', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">Contact us</a></li> </ul> </div> <div class="footer-link-item"> <h3>Quick links</h3> <ul> <li class="listicons"><a class="listicons" href="/en/provider/about-pc" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/content/bsca/language-masters/en/provider/about-pc.html', 'eventLabel': 'List: About Provider Connection', 'eventNonInteracton': 'false', 'event': 'eventTracker'}">About Provider Connection</a></li> <li class="listicons"><a class="listicons" href="/providerwebapp/connect/connect/register/accountType?newaccount=true.html" target="_self" gtm-track-click="{'eventCategory': 'Provider', 'eventAction': '/providerwebapp/connect/connect/register/accountType?newaccount=true.html', 'eventLabel': 'List: Register for Provider Connection', 'eventNonInteracton': 'false', 'event': 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