Webex Insider Program

<!DOCTYPE HTML> <html lang="en"> <head> <meta charset="UTF-8"/> <title>Webex Insider Program</title> <script defer="defer" type="text/javascript" src="/.rum/@adobe/helix-rum-js@%5E2/dist/rum-standalone.js"></script> <link rel="canonical" href="https://www.webex.com/insider.html"/> <meta name="description" content="Connect with people who share your passion for Webex and gain inside access to the new concepts from the Webex portfolio product and experience teams."/> <meta name="keywords"/> <meta name="template" content="page-content"/> <meta name="viewport" content="width=device-width, initial-scale=1"/>   <link rel="icon" type="image/png" href="/content/dam/wbx/global/images/webex-favicon.png"/> <link rel="shortcut icon" type="image/png" href="/content/dam/wbx/global/images/webex-favicon.png"/> <link rel="stylesheet" href="/etc.clientlibs/www/clientlibs/clientlib-base.lc-70267407c54bfd3d524dbb8e5bf56862-lc.min.css" type="text/css"> <link rel="stylesheet" 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src="https://www.cisco.com/c/dam/cdc/t/ctm-core.js"></script> </head> <body class="page basicpage" id="page-11ffaf7bbd" data-cmp-data-layer-enabled> <div class="root container responsivegrid"> <div id="container-554692e0cf" class="cmp-container"> <header class="experiencefragment"> <div id="experiencefragment-d25c1adfe9" data-sticky-target="experiencefragment-d25c1adfe9" class="cmp-experiencefragment cmp-experiencefragment--us-en-header"> <div id="container-10265bd70f" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="header aem-GridColumn aem-GridColumn--default--12"> <div></div> <div class="cmp-navigation "> <div class="navigation bg-black" id="navigation" role="navigation"> <div class="navigation__main-panel grid grid-padding-new"> <div class="navigation__main-panel-lists left"> <a class="navigation__brand-logo" href="https://www.webex.com/" target="_self" aria-label="Logo Webex by cisco homepage link Graphic"> <img 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class="navigation__main-panel-item collapsed" id="products" role="button" aria-expanded="false"> Products <span class="navigation__dropdown-arrow icon-open"></span> <span class="minus-icon">|</span> </a> <div class="navigation__main-panel-submenu grid subnav-dropdown-menu products-dropdown hide-up purple bottom-left"> <div class="products-menu grid-padding-new"> <div class="products-sub-menu grid">  <div class="col-first"> <div class="header__submenu-eyebrow">WEBEX SUITE</div> <div class="header__submenu-list hasIcon"> <ul class="two-col-grid"> <li> <div class="icon-with-text"> <img src="/content/dam/www/us/en/images/header/products/Icon_Meetings.svg"/> <div class="header__submenu-item-text"> <a href="https://www.webex.com/suite/meetings.html" target="_self" data-attribute-nav="Products > Webex Suite > Meetings"> Meetings </a> <p>Video conferencing and screen sharing</p> </div> </div> </li> <li> <div class="icon-with-text"> <img 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recording</p> </div> </div> </li> <li> <div class="icon-with-text"> <img src="/content/dam/www/us/en/images/header/products/Icon_Messaging.svg"/> <div class="header__submenu-item-text"> <a href="https://www.webex.com/suite/messaging.html" target="_self" data-attribute-nav="Products > Webex Suite > Meetings"> Messaging </a> <p>Group messaging, chat, and file sharing</p> </div> </div> </li> <li> <div class="icon-with-text"> <img src="/content/dam/www/us/en/images/header/products/Icon_Polling.svg"/> <div class="header__submenu-item-text"> <a href="https://www.webex.com/suite/polling.html" target="_self" data-attribute-nav="Products > Webex Suite > Meetings"> Polling </a> <p>Interactive Q&A, quizzes, and polling</p> </div> </div> </li> <li> <div class="icon-with-text"> <img src="/content/dam/www/us/en/images/header/products/Icon_Webinars.svg"/> <div class="header__submenu-item-text"> <a href="https://www.webex.com/suite/webinar.html" target="_self" data-attribute-nav="Products > Webex 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data-attribute-nav="Products > Customer Experience > Cloud Contact Center"> AI Agent </a> <p>Dynamic AI interactions that lead to customer resolutions.</p> </div> </li> </ul> </div> <div class="header__submenu-cta"> <a href="https://www.webex.com/customer-experience.html" target="_self" data-attribute-nav="Products > Customer Experience > See all Solutions"> See all Solutions <span class="icon-arrow"></span> </a> </div> </div> </div> </div> </div> <div class="header__submenu-bottom"> <div class="header__navbar grid-padding-new"> <div class="image-text-container"> <img src="/content/dam/www/us/en/images/header/webex-app-icon.svg"/> <a href="https://www.webex.com/downloads.html" target="_self" class="" data-attribute-nav="download-webex">Download Webex</a> </div> <div class="flex-space hide-sm-down"></div> <a href="tel:+1-888-469-3239" target="_self" data-attribute-nav="Products > Contact Sales"> +1-888-469-3239 <span class="icon-arrow"></span> </a> <a href="https://www.webex.com/contact-sales.html" target="_self" data-attribute-nav="Products > Contact Sales"> Contact Sales <span class="icon-arrow"></span> </a> </div> <div class="child"></div> </div> </div> </div> <div class="navigation__main-panel-item"> <a href="javascript:void(0);" class="navigation__main-panel-item has-submenu" id="devices" role="button" aria-expanded="false"> Devices <span class="navigation__dropdown-arrow icon-open"></span> <span class="minus-icon">|</span> </a> <div class="navigation__main-panel-submenu grid subnav-dropdown-menu devices-dropdown hide-up purple bottom-left"> <div class="devices-menu grid-padding-new"> <div class="devices-sub-menu grid">  <div class="first-col"> <div class="header__submenu-eyebrow xsmall-body xsmall-body-medium">COLLABORATION DEVICES</div> <div class="header__submenu-list"> <ul> <li> <a href="/us/en/devices/room-devices.html" target="_self" data-attribute-nav="Devices > Collaboration Devices > Room Devices"> Room Devices </a> </li> <li> <a href="/us/en/devices/desk-series.html" target="_self" data-attribute-nav="Devices > Collaboration Devices > Room Devices"> Desk Devices </a> </li> <li> <a href="/us/en/devices/digital-whiteboards.html" target="_self" data-attribute-nav="Devices > Collaboration Devices > Room Devices"> Digital Whiteboards </a> </li> <li> <a href="/us/en/devices/phone-series.html" target="_self" data-attribute-nav="Devices > Collaboration Devices > Room Devices"> Phones </a> </li> <li> <a href="/us/en/devices/cameras.html" target="_self" data-attribute-nav="Devices > Collaboration Devices > Room Devices"> Cameras </a> </li> <li> <a href="/us/en/devices/headsets.html" target="_self" data-attribute-nav="Devices > Collaboration Devices > Room Devices"> Headsets </a> </li> <li> <a href="/us/en/devices/accessories.html" target="_self" data-attribute-nav="Devices > Collaboration Devices > Room Devices"> Room Accessories </a> </li> </ul> </div> <div class="header__submenu-cta"> <a href="/us/en/devices.html" target="_self" data-attribute-nav="Devices > Collaboration Devices > See all Devices"> See all Devices <span class="icon-arrow"></span> </a> </div> </div>  <div class="second-col"> <a class="header__promo-card" href="https://www.webex.com/us/en/workspaces.html" target="_self" data-attribute-nav="Devices > Explore Workspaces" aria-label="Reimagine Workspaces Explore Workspaces"> <img src="/content/dam/www/us/en/images/header/devices/new-workspaces-card.jpg"/> <div class="header__promo-card-content"> <div class="header__promo-card-title">Reimagine Workspaces</div> <p><p>Get inspiration for setting up your workspaces from desks and meeting rooms to learning and community spaces.</p> </p> <div class="header__submenu-cta" aria-hidden="true"> <span>Explore Workspaces <span class="icon-arrow"></span> </span> </div> </div> </a> </div>  <div class="third-col"> <div class="header__submenu-eyebrow xsmall-body xsmall-body-medium">FEATURED</div> <div class="header__submenu-list hasThumbnail"> <ul> <li class="header__grid-col-1to4"> <a href="/us/en/devices/board-series/cisco-board-pro.html" target="_self" data-attribute-nav="Devices > Featured > Board Pro"> <img src="/content/dam/www/us/en/images/header/devices/board-pro-g2-nav.webp"/> <span>Board Pro G2</span> </a> </li> <li class="header__grid-col-1to4"> <a href="/us/en/devices/room-series/cisco-room-bar-pro.html" target="_self" data-attribute-nav="Devices > Featured > Board Pro"> <img src="/content/dam/www/us/en/images/home/room-bar-pro.jpg"/> <span>Room Bar Pro</span> </a> </li> <li class="header__grid-col-1to4"> <a href="/us/en/devices/phone-series/cisco-phone-9800-series.html" target="_self" data-attribute-nav="Devices > Featured > Board Pro"> <img src="/content/dam/www/us/en/images/home/desk-phone-9800-nav.webp"/> <span>Desk Phone 9800</span> </a> </li> <li class="header__grid-col-1to4"> <a href="/us/en/devices/desk-series/cisco-desk-pro.html" target="_self" data-attribute-nav="Devices > Featured > Board Pro"> <img src="/content/dam/www/us/en/images/header/devices/Desk-Pro.png"/> <span>Desk Pro</span> </a> </li> <li class="header__grid-col-1to4"> <a href="/us/en/devices/accessories/cisco-ceiling-microphone-pro.html" target="_self" data-attribute-nav="Devices > Featured > Board Pro"> <img src="/content/dam/www/us/en/images/home/ceiling-microphone-pro.webp"/> <span>Ceiling Microphone Pro</span> </a> </li> <li class="header__grid-col-1to4"> <a href="/us/en/devices/headsets/bang-and-olufsen-cisco-950.html" target="_self" data-attribute-nav="Devices > Featured > Board Pro"> <img src="/content/dam/www/us/en/images/header/devices/headset-bang-950.jpg"/> <span>B&O Cisco 950</span> </a> </li> </ul> </div> </div> </div> </div> <div class="header__submenu-bottom"> <div class="header__navbar grid-padding-new"> <div class="image-text-container"> <img src="/content/dam/www/us/en/images/header/webex-app-icon.svg"/> <a href="https://www.webex.com/downloads.html" target="_self" class="" data-attribute-nav="download-webex">Download Webex</a> </div> <div class="flex-space hide-sm-down"></div> <a href="tel:+1-888-469-3239" target="_self" data-attribute-nav="Products > Contact Sales"> +1-888-469-3239 <span class="icon-arrow"></span> </a> <a href="https://www.webex.com/contact-sales.html" target="_self" data-attribute-nav="Products > Contact Sales"> Contact Sales <span class="icon-arrow"></span> </a> </div> <div class="child"></div> </div> </div> </div> <div class="navigation__main-panel-item"> <a href="javascript:void(0);" class="navigation__main-panel-item has-submenu" id="solutions" role="button" aria-expanded="false"> Solutions <span class="navigation__dropdown-arrow icon-open"></span> <span class="minus-icon">|</span> </a> <div class="navigation__main-panel-submenu grid subnav-dropdown-menu solutions-dropdown hide-up purple bottom-left"> <div class="solutions-menu grid grid-padding-new"> <div class="solutions-menu-lists col_1-to-3"> <div class="solutions-menu-list__heading menu-heading large-body large-body-medium">INDUSTRIES</div> <ul class="solutions-menu-list-links"> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/industries/education.html" target="_self" class="medium-body medium-body-regular">Education</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/industries/healthcare.html" target="_self" class="medium-body medium-body-regular">Healthcare</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/industries/government.html" target="_self" class="medium-body medium-body-regular">Government</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/industries/financial-services.html" target="_self" class="medium-body medium-body-regular">Finance</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/industries/sports-entertainment.html" target="_self" class="medium-body medium-body-regular">Sports & Entertainment</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/industries/nonprofits.html" target="_self" class="medium-body medium-body-regular">Nonprofits</a> </li> </ul> </div> <div class="solutions-menu-lists col_3-to-6"> <div class="solutions-menu-list__heading menu-heading large-body large-body-medium">USE CASES</div> <ul class="solutions-menu-list-links"> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/hybrid-work.html" target="_self" class="medium-body medium-body-regular">Hybrid Work</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/sustainability.html" target="_self" class="medium-body medium-body-regular">Sustainability</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/return-to-office.html" target="_self" class="medium-body medium-body-regular">Return to the Office</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/camera-intelligence-cisco-devices.html" target="_self" class="medium-body medium-body-regular">Camera Intelligence</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/control-hub-cisco-devices.html" target="_self" class="medium-body medium-body-regular">Workspace Management</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/microsoft-teams-rooms-cisco-devices.html" target="_self" class="medium-body medium-body-regular">Devices for Microsoft Teams</a> </li> </ul> </div> <div class="solutions-menu-lists col_6-to-9"> <div class="solutions-menu-list__heading menu-heading large-body large-body-medium">CROSS-PLATFORM</div> <ul class="solutions-menu-list-links"> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/cross-platform/accessibility.html" target="_self" class="medium-body medium-body-regular">Accessibility</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/cross-platform/security.html" target="_self" class="medium-body medium-body-regular">Security</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/cross-platform/control-hub.html" target="_self" class="medium-body medium-body-regular">Control Hub</a> </li> <li class="medium-body medium-body-regular"> <a href="https://www.webex.com/products/collaboration-ai.html" target="_self" class="medium-body medium-body-regular">Collaboration AI</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/cross-platform/inclusive-collaboration.html" target="_self" class="medium-body medium-body-regular">Inclusivity</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/interoperability.html" target="_self" class="medium-body medium-body-regular">Interoperability</a> </li> <li class="medium-body medium-body-regular"> <a href="/us/en/solutions/roomos.html" target="_self" class="medium-body medium-body-regular">RoomOS</a> </li> </ul> </div> <div class="solutions-menu-hybrid-box col_9-to-12"> <a href="https://www.webex.com/us/en/solutions/sustainability.html" class="solutions-menu-hybrid-box__link" aria-label="Power hybrid work, sustainably. Learn more"> <img src="/content/dam/www/us/en/images/header/solutions/Sustainability.jpg"/> <div class="solutions-menu-hybrid-box__heading large-body large-body-medium">Power hybrid work, sustainably.</div> <span class="solutions-menu-hybrid-box__description small-body small-body-regular"><p>Achieve your sustainability goals by gaining insights into your carbon emissions and progressing on a net zero journey.</p> </span> <div class="solutions-menu-hybrid-box__cta-text" aria-hidden="true">Learn more <span class="icon-arrow"></span> </div> </a> </div> </div> <div class="header__submenu-bottom"> <div class="header__navbar grid-padding-new"> <div class="image-text-container"> <img src="/content/dam/www/us/en/images/header/webex-app-icon.svg"/> <a href="https://www.webex.com/downloads.html" target="_self" class="" data-attribute-nav="download-webex">Download Webex</a> </div> <div class="flex-space hide-sm-down"></div> <a href="tel:+1-888-469-3239" target="_self" data-attribute-nav="Products 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collaboration through Webex Insider User Group Program, a vibrant community powered by Cisco Insider. </div> </div> <div class="resources__card__bottom resources__cards3__card__bottom"> <a class="btn btn--secondary--light" href="https://blog.webex.com/hybrid-work/webex-insider-user-group-where-your-expertise-meets-innovation/" target="_blank"> <span class="medium-body medium-body-medium link-text">Learn more about User Group</span> <span class="icon-arrow-circle"></span> </a> </div> </div> </div> <div class="swiper-slide"> <div class="resources__card resources__cards3__card bg-green"> <div class="resources__card__top"> <div class="resources__card__icon resources__cards3__card__icon"> <span class="icon-document"></span> </div> <div class="resources__card__title h4 resources__cards3__card__title"> Transforming meetings w/Cisco’s AI Cinematic Experience </div> <div class="resources__card__description resources__cards3__card__description medium-body medium-body-regular"> Hear from some of our Webex Champions as they discuss Cisco’s AI Cinematic Experience with the Camera and Audio Intelligence Product Manager Lead in the latest Collaboration focused podcast. </div> </div> <div class="resources__card__bottom resources__cards3__card__bottom"> <a class="btn btn--secondary--light" href="https://soundcloud.com/user-327105904/s11e8-transforming-meetings-ciscos-ai-cinematic-experience/s-63A8JnIc5y6?si=37013372eb624aeeb44428a8b4e303c8&utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing" target="_blank"> <span class="medium-body medium-body-medium link-text">Listen Now</span> <span class="icon-arrow-circle"></span> </a> </div> </div> </div> <div class="swiper-slide"> <div class="resources__card resources__cards3__card bg-green"> <div class="resources__card__top"> <div class="resources__card__icon resources__cards3__card__icon"> <span class="icon-document"></span> </div> <div class="resources__card__title h4 resources__cards3__card__title"> Mobile first with Webex Go </div> <div class="resources__card__description resources__cards3__card__description medium-body medium-body-regular"> Hear from some of our Webex Champions as they discuss how Webex Go integrates Webex Calling with personal and business phones to deliver unrivaled mobility experiences for today’s modern workers. </div> </div> <div class="resources__card__bottom resources__cards3__card__bottom"> <a class="btn btn--secondary--light" href="https://soundcloud.com/user-327105904/s11e1-mobile-first-collaboration-with-webex-go" target="_blank"> <span class="medium-body medium-body-medium link-text">Listen to Podcast</span> <span class="icon-arrow-circle"></span> </a> </div> </div> </div> <div class="swiper-slide"> <div class="resources__card resources__cards3__card bg-green"> <div class="resources__card__top"> <div class="resources__card__icon resources__cards3__card__icon"> <span class="icon-document"></span> </div> <div class="resources__card__title h4 resources__cards3__card__title"> Reimagine work with AI </div> <div class="resources__card__description resources__cards3__card__description medium-body medium-body-regular"> Hear from Webex Expert & Champion, Sebastian Leuser, DT at Cisco Live EMEA w/Javed about AI Assistant. </div> </div> <div class="resources__card__bottom resources__cards3__card__bottom"> <a class="btn btn--secondary--light" href="https://www.youtube.com/live/OvgW3vVUayQ?si=DW9_8VXdMNWxjL61&t=10219" target="_blank"> <span class="medium-body medium-body-medium link-text">Watch the interview</span> <span class="icon-arrow-circle"></span> </a> </div> </div> </div> </div> <div class="swiper-scrollbar"></div> </div> </div> </div> </div> <div class="customer-quote aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-quote bg-light gradient green bottom-right" data-cmp-is="quote" data-micromodal-trigger="my-modal"> <div class="quote grid grid-padding-new "> <div class="quote__header grid"> <h2 class="quote__header-title ">What our Insiders have to say</h2> </div> <div class="quote__swiper-container"> <div class="swiper-wrapper"> <div class="swiper-slide"> <div class="grid inner-grid"> <div class="quote__body"> <div class="quote__body-title h4 rte-content enable-quotes"> <p>When I first join the insider advocates I was pretty skeptical about its usefulness in my journey with Cisco…But here I am 4 years later and I've met industry giants at Cisco, McLaren, and so many other places. I've made friends with other members and gained help and insight into my problems and been able to help in return…It's been one of the best work journeys I've ever been on.</p> </div> <div class="quote__body-author small-body small-body-medium rte-content"> <p>Josh Baever, T-Mobile, Collaboration Architect</p> </div> </div> </div> </div> <div class="swiper-slide"> <div class="grid inner-grid"> <div class="quote__body"> <div class="quote__body-title h4 rte-content enable-quotes"> <p>Being a Webex Insider really brought Webex to the forefront of my collaboration thought. We had been discussing closing our data centers and moving to the cloud and really had not considered Webex as a cloud phone system. I'd say being an Insider was instrumental to me learning more about Webex and it's whole suite of capabilities.</p> </div> <div class="quote__body-author small-body small-body-medium rte-content"> <p>Larry Persing, Network Engineer</p> </div> </div> </div> </div> <div class="swiper-slide"> <div class="grid inner-grid"> <div class="quote__body"> <div class="quote__body-title h4 rte-content enable-quotes"> <p>Being a Webex insider is such an amazing experience! I love being part of a community that shares my love for technology and the desire to make a positive impact in the world. It’s so awesome how we come together to share ideas, overcome challenges, and learn from each other's expertise…. Also getting to connect with my Insider family at events like Cisco Live and Webex One is priceless. </p> </div> <div class="quote__body-author small-body small-body-medium rte-content"> <p>Chris Cavendish, Insight Global</p> </div> </div> </div> </div> <div class="swiper-slide"> <div class="grid inner-grid"> <div class="quote__body"> <div class="quote__body-title h4 rte-content enable-quotes"> <p>By having a clear understanding of the future trajectory of Webex, I can make informed decisions and plan effectively for its implementation.</p> </div> <div class="quote__body-author small-body small-body-medium rte-content"> <p>Jeremy Shupick, Network Administrator, Wyoming Machinery Company</p> </div> </div> </div> </div> <div class="swiper-slide"> <div class="grid inner-grid"> <div class="quote__body"> <div class="quote__body-title h4 rte-content enable-quotes"> <p>I joined the Webex User Group program to connect with other user and share best practices.</p> </div> <div class="quote__body-author small-body small-body-medium rte-content"> <p>John Steven Warren Jr, Risk Operations Associate</p> </div> </div> </div> </div> </div> </div> <div class="quote__controls "> <div class="quote__controls-prev icon-arrow-circle light swiper-button-disabled"></div> <div class="quote__controls-page medium-body medium-body-regular"> 1/5 </div> <div class="quote__controls-next icon-arrow-circle light"></div> </div> <div class="quote__scrollbar"></div> </div> </div></div> <div class="promo-banner aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-promo-banner cmp-promo-banner--secondary bg-black gradient none bottom-left" data-cmp-is="promo-banner" data-micromodal-trigger="my-modal"> <div class="promo-banner grid-padding-new promo-banner "> <div class="promo-banner__container grid bg-"> <div class="promo-banner__media"> <div class="promo-banner__media-img "> <img src="/content/dam/www/us/en/images/dg/insider/fireside-chat-graphic.png"/> </div> </div> <div class="promo-banner__details"> <div class="promo-banner__title h3 ">WebexOne Insights from our Insider Experts</div> <div class="promo-banner__description medium-body medium-body-regular rte-content"><p>Hosted by Kristin Cowhey, Sean Scott and Sebastian Leuser share their WebexOne 2024 experiences! Get insights on Webex Academy training, the value of the Webex Insider program, and get their reactions to the exciting Webex announcements.</p> </div> </div> <div class="promo-banner__ctas"> <a class="btn btn--secondary--black" href="https://youtu.be/KISkJYQoTFQ" target="_blank" aria-description="Watch Now" onclick="webexData=webexData||{}; webexData.link={category:'WebexOne Insights from our Insider Experts', detail: 'Watch Now', url: 'https://youtu.be/KISkJYQoTFQ'}; _satellite.track('link_action_content');"> Watch Now <span class="icon-arrow"></span> </a> </div> </div> </div> </div> </div> <div class="intro-header aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-intro-header bg-black gradient none bottom-left" data-cmp-is="intro-header" data-micromodal-trigger="my-modal"> <div class="intro-header grid grid-padding-new"> <div class="intro-header__left"> <div role="heading" aria-level="2" class="intro-header__left__title h2 ">FAQs</div> <div class="intro-header__left__description large-body large-body-medium rte-content"><p>Find answers to commonly asked questions so you can connect with the programs that matter you to most</p> </div> </div> </div> </div></div> <div class="tab aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-tab bg-black gradient none bottom-left" data-cmp-is="tab" data-micromodal-trigger="my-modal"> <div class="tab grid-padding-new"> <div class="tab-container grid-new"> <ul class="nav nav-tabs" id="myTab"> <li class="nav-item"> <a class="nav-link active wx1-h2" id="contact-tab" data-toggle="tab" href="#one" role="tab" aria-controls="contact" aria-selected="true">Webex Insider</a> </li> <li class="nav-item"> <a class="nav-link wx1-h2" id="contact-tab" data-toggle="tab" href="#two" role="tab" aria-controls="contact" aria-selected="true">Advocacy</a> </li> <li class="nav-item"> <a class="nav-link wx1-h2" id="contact-tab" data-toggle="tab" href="#three" role="tab" aria-controls="contact" aria-selected="true">User Group</a> </li> <li class="nav-item"> <a class="nav-link wx1-h2" id="contact-tab" data-toggle="tab" href="#four" role="tab" aria-controls="contact" aria-selected="true">User Research</a> </li> </ul> <div class="tab-content" id="myTabContent"> <div class="tab-pane fade active show" id="one"> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header"> Is the Webex Insider program part of the Cisco Insider Program? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>Yes it is! The Webex Insider program is powered by Cisco Insider. Click here to learn more about the <a href="https://www.cisco.com/c/en/us/about/cisco-insider.html" target="_blank" rel="noopener noreferrer">Cisco Insider program</a>. <br /> </p> </div> </div> </div> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">Do I need to register again if I am already part of the Cisco Insider Program? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>For the Webex Advocacy and User Group programs you will not need to register again. For joining User Research please complete this brief <a href="https://ciscochannels.qualtrics.com/jfe/form/SV_9Zj1nm0wk6XsWuq" target="_blank" rel="noopener noreferrer">registration form</a>.</p> </div> </div> </div> </div> <div class="tab-pane fade " id="two"> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">What is the Webex Insider Advocates program? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>The Webex Insider Advocates program was formerly known as the Webex Ambassadors program. We have rebranded and relaunched this program as a loyalty and rewards program for Webex customers to earn points for completing activities of their choice (share social posts, complete trainings & certifications, participate in case studies, user research, etc.) and redeem exclusive rewards. We’ve partnered with Influitive to host the program on this platform, which you may be familiar with if you’re a Cisco Insider Advocate too. Join the program <a href="https://insideradvocates.cisco.com/forum/" target="_blank" rel="noopener noreferrer">here</a>.</p> </div> </div> </div> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">What are the perks of being a Webex Insider Advocate? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>There are intangible and tangible benefits to being a Webex Insider Advocate. You'll have a one stop shop central location to get the latest and greatest Webex news such as a new product release and upcoming events. You'll also have the opportunity to connect with your peers in the industry to share your knowledge and learn from them. You can also cash in points for exclusive rewards available only to members like you.</p> </div> </div> </div> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">Does the Webex Ambassadors program still exist? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>The Webex Ambassadors program has folded into the Webex Insider Advocates program. Prior Webex Ambassadors have automatically been added to the Webex Insider Advocates program if they are still a current Webex customer. The Webex Insider Advocate program can be accessed <a href="https://insideradvocates.cisco.com/forum/" target="_blank" rel="noopener noreferrer">here</a>.</p> </div> </div> </div> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">I was in the process of taking the Webex Ambassador courses on GoLearn, how will I earn my badge(s)? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>Webex Ambassador courses on Webex Academy (formerly GoLearn) have been retired and we've launched the Webex Insider Advocates program to replace it. The new program includes fun challenges and opportunities to earn points that can be used to redeem rewards. Join the Webex Insider Advocates program <a href="https://insideradvocates.cisco.com/forum/" target="_blank" rel="noopener noreferrer">here</a>.</p> </div> </div> </div> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">Can I invite my colleagues to join Webex Insider Advocates? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>Yes! We welcome all Webex customers to join the Webex Insider Advocates program. Our only requirements are that they be a current customer, are using Webex as an IT admin, and are advocates for Webex. Invite your colleagues to join the program <a href="https://insideradvocates.cisco.com/forum/" target="_blank" rel="noopener noreferrer">here</a>.</p> </div> </div> </div> </div> <div class="tab-pane fade " id="three"> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">What is the Webex Insider User Group program and why should I join? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>The Webex Insider User Group enables you to engage with your peers plus Webex product teams, engineering teams and marketing teams to learn best practices and share real-life experiences using Webex solutions.</p> <p> By joining the program, you’ll gain:</p> <ul><li>Direct access to product owners, subject matter experts and technical briefings</li><li>An opportunity to provide product feedback</li><li>Curated content and insight into the product roadmap</li><li>The ability to share your experiences and learn from your peers in an open forum</li></ul> </div> </div> </div> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">Does the Webex Experts program still exist? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>The Webex Experts program has folded into the Webex Insider User Group program. The Webex Insider User Group program can be accessed <a href="https://community.cisco.com/t5/customer-connection/ct-p/ccp-home">here</a>.</p> </div> </div> </div> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">If I was already a Webex Expert do I need to re-enroll? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>No. Now that we are part of the Cisco Insider program your access will be maintained. <br /> </p> </div> </div> </div> </div> <div class="tab-pane fade " id="four"> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">What is the Webex Insider User Research? </div> <div class="tab-description large-body large-body-regular rte-content"> <p><a href="https://ciscochannels.qualtrics.com/jfe/form/SV_9Zj1nm0wk6XsWuq" target="_blank" rel="noopener noreferrer">Webex Insider User Research</a> is a program through which you can actively participate in shaping the design and development of Webex products. Join our panel of collaboration users, partners, admins, and developers to directly influence our product direction.<br /> </p> </div> </div> </div> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">What do I get from the program? Why should I join? </div> <div class="tab-description large-body large-body-regular rte-content"> <p><a href="https://ciscochannels.qualtrics.com/jfe/form/SV_9Zj1nm0wk6XsWuq" target="_blank" rel="noopener noreferrer">By joining</a> you will be added to our close contact list of forward thinkers and trailblazers. As a member, you'll have opportunities to participate in user studies, provide your feedback for launched products you already use, others that are still just a concept. You will get to share your wishes and ideas, as well as get an early glimpse into what we are working on and what is coming next for Webex! </p> </div> </div> </div> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">What will be required from me? How often am I going to hear from you? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>Opting in to join our panel is easy and voluntary (<a href="https://ciscochannels.qualtrics.com/jfe/form/SV_9Zj1nm0wk6XsWuq" target="_blank" rel="noopener noreferrer">this survey</a> will take ~2 minutes). Your contact details and product-interests will be used for Product / Research purposes only. We won't overwhelm your inbox: depending on our product roadmap and your interests and usage, you will be contacted up to 2-3 times per calendar year regarding participation in Cisco Webex Research. This includes invitations to participate in user studies, surveys, or opportunities to provide feedback. If you are not interested – you can ignore, ask to postpone, or withdraw from the program at any time simply by replying to our email.</p> </div> </div> </div> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">What products are you covering? How can I participate only in studies and activities that are relevant and interesting to me? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>Our Webex Insider Research Program expands and stretches to cover anything Webex and collaboration: From AI/VR, meeting and messaging experiences and integrations, Contact Center, Control Hub and partner Hub, Calling, and everything in between (think: Migration to cloud! Interoperability! Devices and Smart Spaces experiences!).  </p> <p>Tell us what you are curious or passionate about with Webex <a href="https://ciscochannels.qualtrics.com/jfe/form/SV_9Zj1nm0wk6XsWuq" target="_blank" rel="noopener noreferrer">when you join</a> or update your choices later.</p> </div> </div> </div> <div class="tab-grid"> <div class="tab-grid-card large-body"> <div class="tab-item-header">More Questions? </div> <div class="tab-description large-body large-body-regular rte-content"> <p>Contact us at <a href="mailto:webexuxr@cisco.com">webexuxr@cisco.com</a>.<b> </b></p> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="html-code-component aem-GridColumn aem-GridColumn--default--12"> <style> .cmp-dg-hero .secondary-hero--static-image { padding-bottom : 12rem !important; } .cmp-tab .tab { padding-top: 0 !important; } .cmp-tab .tab .nav-tabs .nav-link.active { color : #fff !important; } .cmp-tab .tab .tab-item-header { color : #fff !important; } .bg-light { 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