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class="post-count">41</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Apple-iPhone/bd-p/Apple_iPhone5">Apple iPhone</a><span class="post-count">6071</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Android/bd-p/Android">Android</a><span class="post-count">6766</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Windows-Phones/bd-p/WindowsPhones">Windows Phones</a><span class="post-count">2018</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobiles/bd-p/PrepaidMobiles">Pre-Paid Mobiles</a><span class="post-count">1998</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Coverage-Network/bd-p/Coverage">Coverage & Network</a><span class="post-count">1016</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Mobile-Plans-Rates/bd-p/MobilesPlansRatesCharges">Mobile Plans & Rates</a><span class="post-count">1739</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/New-Upcoming-Devices/bd-p/Newdevices">New Upcoming Devices</a><span class="post-count">662</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Mobile-Apps-inc-Telstra-24x7/bd-p/MobileApps">Mobile Apps (inc Telstra 24x7 Apps)</a><span class="post-count">890</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/General-Mobiles/bd-p/Otherphones">General Mobiles</a><span class="post-count">2456</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Device-Updates/bd-p/Device_Updates">Device Updates</a><span class="post-count">3247</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Home/ct-p/HomeProducts" class="item item-HomeProducts"> <span class="icon"></span> <span class="name">Home Phones<br/>& T-HUB</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Home-Plans-Services/bd-p/HomePhone">Home Plans & Services</a><span class="post-count">1518</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/T-Hub/bd-p/THub">T-Hub</a><span class="post-count">2067</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Moving-Connection-Help/bd-p/moving">Moving & Connection Help</a><span class="post-count">474</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Connected-Home-Products/bd-p/HomeEverythingElse">Connected Home Products</a><span class="post-count">497</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Broadband/ct-p/Broadband" class="item item-Broadband"> <span class="icon"></span> <span class="name">Broadband &<br/> Email</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/National-Broadband-Network-NBN/bd-p/National_Broadband_Network_FAQ">National Broadband Network (NBN)</a><span class="post-count">207</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Home-Broadband/bd-p/HomeBroadband">Home Broadband</a><span class="post-count">8864</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Mobile-Broadband/bd-p/MobileBroadband">Mobile Broadband</a><span class="post-count">2439</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/4G-Broadband/bd-p/4G">4G Broadband</a><span class="post-count">1231</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Internet-Plans-Rates/bd-p/BroadbandPlansRatesCharges">Internet Plans & Rates</a><span class="post-count">374</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Modems-Hardware/bd-p/Modems">Modems & Hardware</a><span class="post-count">3792</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/T-Cloud/bd-p/T-Cloud">T-Cloud</a><span class="post-count">51</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Bigpond-Email-Inc-Windows-Live/bd-p/Bigpond_Email_Update">Bigpond Email (Inc Windows Live)</a><span class="post-count">704</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/General-Internet/bd-p/InternetElse">General Internet</a><span class="post-count">1089</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobile-Broadband/bd-p/Pre-Paid_Mobile_Broadband">Pre-Paid Mobile Broadband</a><span class="post-count">373</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/groups/grouppage/board-id/MyOnlineToolkit">My Online Toolkit</a><span class="post-count">106</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Home-Set-up-Video-Competition/con-p/Connect_cotest">Home Set up Video Competition</a><span class="post-count">9</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Tablets/ct-p/Tablets" class="item item-Tablets"> <span class="icon"></span> <span class="name">Tablets</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Tablets/bd-p/MobilesTablets">Tablets</a><span class="post-count">1435</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Bundles/ct-p/Telstra_Bundles_Discussions" class="item item-Telstra_Bundles_Discussions"> <span class="icon"></span> <span class="name">Bundles</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Bundle-Plan-Rates/bd-p/PLansRates">Bundle Plan & Rates</a><span class="post-count">424</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Connected-Home/bd-p/HomeBundles">Connected Home</a><span class="post-count">598</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Foxtel-TV/ct-p/Foxtel_TV" class="item item-Foxtel_TV"> <span class="icon"></span> <span class="name">Foxtel<br/>TV & T-Box</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/T-Box/bd-p/TBox">T-Box</a><span class="post-count">2720</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Foxtel/bd-p/foxtel">Foxtel</a><span class="post-count">510</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Services/ct-p/Service" class="item item-Service"> <span class="icon"></span> <span class="name">My Account &<br/> Billing</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/bd-p/Web">Websites & MyAccount</a><span class="post-count">670</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Billing-Payments/bd-p/PersonalBilling">Billing & Payments</a><span class="post-count">1452</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/General-Services/bd-p/ContactCentres">General Services</a><span class="post-count">608</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Business/ct-p/Business_Enterprise" class="item item-Business_Enterprise"> <span class="icon"></span> <span class="name">Business</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Digital-Business-Bundle/bd-p/digital_business_bundle">Digital Business Bundle</a><span class="post-count">31</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/T-Suite/bd-p/T-Suite">T-Suite</a><span class="post-count">130</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/General-Telstra-Business/bd-p/BusinessKnowHow">General Telstra Business</a><span class="post-count">91</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/bd-p/MyAccountSupportSelfService">My Account - Support & Self Service</a><span class="post-count">100</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Business-Mobile-Broadband/bd-p/BusinessMobileBroadband">Business Mobile Broadband</a><span class="post-count">122</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Business-Broadband-Solutions/bd-p/BusinessBroadbandSolutions">Business Broadband 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href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/General/bd-p/OtherEnquiries">General</a><span class="post-count">356</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Videos-By-You-Telstra-Staff/con-p/StaffContest1">Videos By You - Telstra Staff Competition</a><span class="post-count">19</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/TelstraDigital-Labs/bd-p/labs">TelstraDigital Labs</a><span class="post-count">16</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Telstra-Ideas/idb-p/Idea_Exchange_Telstra_Consumer">Telstra Ideas</a><span class="post-count">381</span></li><li><a href="https://web.archive.org/web/20130521021130/http://crowdsupport.telstra.com.au/t5/Staff-Favourite-Apps-Video/con-p/Apps_Competition2">Staff Favourite Apps Video Competition</a><span 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addthis_bubble_style"></a> </div> <script type="text/javascript" src="https://web.archive.org/web/20130521021130js_/https://s7.addthis.com/js/250/addthis_widget.js#pubid=xa-4ff2877a125cace8"></script>  </div> <div class="lia-message-kudos lia-component-kudos"> <div class="KudosButton lia-button-image-kudos-wrapper lia-component-kudos-widget-button-version-2 lia-component-kudos-widget-button" id="kudosButtonV2" class="KudosButton KudosButton lia-button-image-kudos-wrapper lia-component-kudos-widget-button-version-2"> <div class="lia-button-image-kudos lia-button-image-kudos-horizontal lia-button-image-kudos-enabled lia-button-image-kudos-not-kudoed lia-button"> <div class="lia-button-image-kudos-count"> <span class="lia-link-navigation kudos-count-link lia-link-disabled" title="The total number of kudos this post has received." id="link_12"> <span class="MessageKudosCount lia-component-kudos-widget-message-kudos-count" id="messageKudosCount_13ec4db0d40" class="MessageKudosCount"> 0 </span><span class="lia-button-image-kudos-label lia-component-kudos-widget-kudos-count-label" class="lia-button-image-kudos-label"> Kudos </span> </span> </div> <div title="Click here to give kudos to this post." class="lia-button-image-kudos-give"> <a class="lia-link-navigation kudos-link" title="Click here to give kudos to this post." rel="nofollow" id="kudoEntity" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/forums/forumtopicpage.kudosbuttonv2.kudoentity:kudoentity/message-uid/132650?t:ac=board-id/MyAccountSupportSelfService/message-id/90&t:cp=kudos/contributions/tapletcontributionspage&ticket=Y0dDw-akCxeX_-1"></a> </div> </div> </div> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-19 lia-quilt-column-right lia-quilt-column-main-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-message-heading lia-component-message-header" class="lia-message-heading"> <div class="lia-quilt-row lia-quilt-row-standard"> <div class="lia-quilt-column lia-quilt-column-20 lia-quilt-column-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-message-subject"> <span class="solved"><img title="Solved!" alt="Accepted Solution" id="display_1" src="https://web.archive.org/web/20130521021130im_/http://telstracon.i.lithium.com/skins/images/D3BC7866ADBA5B6F68586A7DE8350774/crowdsupport2013-439108329/images/message_type_solved.png"/></span> <h1>Message 101</h1> <span class="lia-message-subject-status"> </span> </div> </div> </div> <div class="lia-quilt-column lia-quilt-column-04 lia-quilt-column-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-message-options"> <div class="lia-menu-navigation-wrapper lia-menu-action message-menu" class="lia-menu-navigation-wrapper" id="actionMenuDropDown_0"> <div class="lia-menu-navigation"> <div class="dropdown-default-item"><a class="lia-js-menu-opener default-menu-option lia-js-click-menu lia-link-navigation" id="dropDownLink_0" href="#">Options</a> <div class="dropdown-positioning"> <div class="dropdown-positioning-static"> <ul id="dropdownmenuitems_0" class="lia-menu-dropdown-items"> <li><span class="lia-link-navigation mark-message-unread lia-link-disabled lia-component-forums-action-mark-message-unread" id="markMessageUnread">Mark as New</span></li> <li><span class="lia-link-navigation addMessageUserBookmark lia-link-disabled lia-component-subscriptions-action-add-message-user-bookmark" id="addMessageUserBookmark">Bookmark</span></li> <li><span class="lia-link-navigation addMessageUserEmailSubscription lia-link-disabled lia-component-subscriptions-action-add-message-user-email" id="addMessageUserEmailSubscription">Subscribe</span></li> <li><span class="lia-separator lia-component-common-widget-link-separator" class="lia-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li><a class="lia-link-navigation rss-message-link lia-component-rss-action-message" id="rssMessage" href="/web/20130521021130/http://crowdsupport.telstra.com.au/telstracon/rss/message?board.id=MyAccountSupportSelfService&message.id=89">Subscribe to RSS Feed</a></li> <li><span class="lia-separator lia-component-common-widget-link-separator" class="lia-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li><a class="lia-link-navigation highlight-message lia-component-forums-action-highlight-message" id="highlightMessage" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Message-101/m-p/132650/highlight/true#M89">Highlight</a></li> <li><a class="lia-link-navigation print-message lia-component-forums-action-print-message" id="printMessage" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/forums/forumtopicprintpage/board-id/MyAccountSupportSelfService/message-id/89/print-single-message/true/page/1">Print</a></li> <li><span class="lia-link-navigation email_friend lia-link-disabled lia-component-forums-action-email-message-to-friend" id="emailMessageToFriend">Email to a Friend</span></li> <li><span class="lia-separator lia-component-common-widget-link-separator" class="lia-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li><a class="lia-link-navigation report-abuse-link lia-component-forums-action-report-abuse" id="reportAbuse" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/notifications/notifymoderatorpage/message-uid/132650">Report Inappropriate Content</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="lia-message-dates lia-message-post-date lia-component-post-date-last-edited" class="lia-message-dates lia-message-post-date"> on <span class="DateTime lia-message-posted-on lia-component-common-widget-date" class="DateTime lia-message-posted-on"> <span class="local-date">‎22-02-2013</span> <span class="local-time">03:41 PM</span> </span> </p> <div id="messagebodydisplay" class="lia-message-body"> <div class="lia-message-body-content"> <p>When I purchased an ADSL wireless modem, I was put on a plan that automatically turned on message 101. I do not wish to use this service, as I have an existing message machine.  How do I turn it off?</p> </div> <div class="lia-panel-feedback-banner-safe"> <p> Solved! <a class="lia-link-navigation accepted-solution-link" id="link_13" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Message-101/m-p/132658#M90">Go to Solution.</a> </p> </div> </div> <div class="lia-rating-metoo lia-component-body" class="lia-rating-metoo"> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-forum-message-footer"> <div class="lia-quilt-column lia-quilt-column-05 lia-quilt-column-left lia-quilt-column-footer-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-message-notify lia-component-report-abuse" class="lia-message-notify"> </div> <div class="lia-message-statistics lia-component-position-in-thread" class="lia-message-statistics"> <span class="MessagesPositionInThread"> Message <a href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Message-101/m-p/132650#M89">1</a> of 2 </span> <span>(2,734 Views)</span> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-10 lia-quilt-column-inner lia-quilt-column-footer-center"> <div class="lia-quilt-column-alley lia-quilt-column-alley-inner"> <div class="lia-message-tags lia-component-tags" class="lia-message-tags"> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-09 lia-quilt-column-right lia-quilt-column-footer-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-message-actions lia-component-actions" class="lia-message-actions"> <div class="lia-button-group"> <span class="lia-button-wrapper lia-button-wrapper-secondary"><a class="lia-button lia-button-secondary reply-action-link lia-action-reply" id="link_14" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/forums/replypage/board-id/MyAccountSupportSelfService/message-id/89">Reply</a></span> <div class="lia-message-kudos"> <div class="KudosButton lia-button-image-kudos-wrapper lia-component-kudos-widget-button-version-2 lia-component-kudos-widget-button" id="kudosButtonV2_0" class="KudosButton KudosButton lia-button-image-kudos-wrapper lia-component-kudos-widget-button-version-2"> <div class="lia-button-image-kudos lia-button-image-kudos-horizontal lia-button-image-kudos-enabled lia-button-image-kudos-not-kudoed lia-button"> <div class="lia-button-image-kudos-count"> <span class="lia-link-navigation kudos-count-link lia-link-disabled" title="The total number of kudos this post has received." id="link_15"> <span class="MessageKudosCount lia-component-kudos-widget-message-kudos-count" id="messageKudosCount_13ec4db0d4e" class="MessageKudosCount"> 0 </span><span class="lia-button-image-kudos-label lia-component-kudos-widget-kudos-count-label" class="lia-button-image-kudos-label"> Kudos </span> </span> </div> <div title="Click here to give kudos to this post." class="lia-button-image-kudos-give"> <a class="lia-link-navigation kudos-link" title="Click here to give kudos to this post." rel="nofollow" id="kudoEntity_0" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/forums/forumtopicpage.kudosbuttonv2.kudoentity:kudoentity/message-uid/132650?t:ac=board-id/MyAccountSupportSelfService/message-id/90&t:cp=kudos/contributions/tapletcontributionspage&ticket=Y0dDw-akCxeX_-1"></a> </div> </div> </div> </div> </div> </div> <div class="lia-message-actions-secondary lia-component-secondary-actions" class="lia-message-actions-secondary"> <div class="lia-button-group"> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-forum-message-quickreply"> <div class="lia-quilt-column lia-quilt-column-14 lia-quilt-column-left lia-quilt-column-quickreply-left lia-mark-empty"> </div><div class="lia-quilt-column lia-quilt-column-10 lia-quilt-column-right lia-quilt-column-quickreply-right lia-mark-empty"> </div> </div> </div> </div> </div> </div> <div class="lia-decoration-border-bottom"><div> </div></div> </div> </div> </div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_1"></div> </div> </div> </div> </div> </div> </div> <div class="lia-linear-display-message-view" id="lineardisplaymessageviewwrapper_0"> <div class=""> <div class="lia-message-view message-uid-132658" id="messageview_0"> <div class=""> <div class="lia-js-resize-images lia-component-forums-widget-board-message-view"> <div class="lia-panel-intermission"></div> <a shape="rect" name="M90"> </a> <a shape="rect" name="U132658"> </a> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_2"></div> </div> <div class="accepted-solution lia-message-board lia-panel-message lia-js-data-messageUid-132658"> <div class="lia-panel-message-content"> <div class="lia-decoration-border"> <div class="lia-decoration-border-top"><div> </div></div> <div class="lia-decoration-border-content"> <div> <div> <div class="lia-quilt lia-quilt-forum-message lia-quilt-layout-forum-message"> <div class="lia-quilt-row lia-quilt-row-forum-message-main"> <div class="lia-quilt-column lia-quilt-column-05 lia-quilt-column-left lia-quilt-column-main-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-message-author lia-component-author" class="lia-message-author"> <div class="lia-message-author-username"> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_16" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/53838"><span class="">Chrissyd</span></a> </span> </div> <div class="lia-message-author-rank">Member</div> <div class="lia-message-author-avatar"><div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" target="_self" id="link_17" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/53838"><img class="lia-user-avatar-message" title="Chrissyd" alt="Chrissyd" id="display_2" src="https://web.archive.org/web/20130521021130im_/http://telstracon.i.lithium.com/t5/image/serverpage/avatar-name/robotoy/avatar-theme/candy/avatar-collection/robots/avatar-display-size/message"/></a> </div></div> <div class="lia-message-author-post-count">Posts: 2</div> <div class="lia-message-author-registered-date"> Registered: <span class="DateTime"> <span class="local-date">‎22-02-2013</span> </span> </div> <div class="lia-message-author-ipaddress"></div> </div> <div class="lia-component-message-addthis">  <div class="addthis_toolbox addthis_default_style "> <a class="addthis_button_preferred_1"></a> <a class="addthis_button_preferred_2"></a> <a class="addthis_button_preferred_3"></a> <a class="addthis_button_preferred_4"></a> <a class="addthis_button_compact"></a> <a class="addthis_counter addthis_bubble_style"></a> </div> <script type="text/javascript" src="https://web.archive.org/web/20130521021130js_/https://s7.addthis.com/js/250/addthis_widget.js#pubid=xa-4ff2877a125cace8"></script>  </div> <div class="lia-message-kudos lia-component-kudos"> <div class="KudosButton lia-button-image-kudos-wrapper lia-component-kudos-widget-button-version-2 lia-component-kudos-widget-button" id="kudosButtonV2_1" class="KudosButton KudosButton lia-button-image-kudos-wrapper lia-component-kudos-widget-button-version-2"> <div class="lia-button-image-kudos lia-button-image-kudos-horizontal lia-button-image-kudos-enabled lia-button-image-kudos-not-kudoed lia-button-image-kudos-has-kudoes lia-button-image-kudos-has-kudos lia-button"> <div class="lia-button-image-kudos-count"> <a class="lia-link-navigation kudos-count-link" title="Click here to see who gave kudos to this post." id="link_18" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/kudos/messagepage/board-id/MyAccountSupportSelfService/message-id/90/tab/all-users"> <span class="MessageKudosCount lia-component-kudos-widget-message-kudos-count" id="messageKudosCount_13ec4db0d53" class="MessageKudosCount"> 3 </span><span class="lia-button-image-kudos-label lia-component-kudos-widget-kudos-count-label" class="lia-button-image-kudos-label"> Kudos </span> </a> </div> <div title="Click here to give kudos to this post." class="lia-button-image-kudos-give"> <a class="lia-link-navigation kudos-link" title="Click here to give kudos to this post." rel="nofollow" id="kudoEntity_1" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/forums/forumtopicpage.kudosbuttonv2.kudoentity:kudoentity/message-uid/132658?t:ac=board-id/MyAccountSupportSelfService/message-id/90&t:cp=kudos/contributions/tapletcontributionspage&ticket=Y0dDw-akCxeX_-1"></a> </div> </div> </div> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-19 lia-quilt-column-right lia-quilt-column-main-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-message-heading lia-component-message-header" class="lia-message-heading"> <div class="lia-quilt-row lia-quilt-row-standard"> <div class="lia-quilt-column lia-quilt-column-20 lia-quilt-column-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-message-subject"> <span class="solution"><img title="Solution!" id="display_3" src="https://web.archive.org/web/20130521021130im_/http://telstracon.i.lithium.com/skins/images/196BAAC9AE394299BFAFF2176F2FC137/crowdsupport2013-439108329/images/message_type_solution.png"/></span> <h1>Re: Message 101</h1> <span class="lia-message-subject-status"> </span> </div> </div> </div> <div class="lia-quilt-column lia-quilt-column-04 lia-quilt-column-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-message-options"> <div class="lia-menu-navigation-wrapper lia-menu-action message-menu" class="lia-menu-navigation-wrapper" id="actionMenuDropDown_1"> <div class="lia-menu-navigation"> <div class="dropdown-default-item"><a class="lia-js-menu-opener default-menu-option lia-js-click-menu lia-link-navigation" id="dropDownLink_1" href="#">Options</a> <div class="dropdown-positioning"> <div class="dropdown-positioning-static"> <ul id="dropdownmenuitems_1" class="lia-menu-dropdown-items"> <li><span class="lia-link-navigation mark-message-unread lia-link-disabled lia-component-forums-action-mark-message-unread" id="markMessageUnread_0">Mark as New</span></li> <li><span class="lia-link-navigation addMessageUserBookmark lia-link-disabled lia-component-subscriptions-action-add-message-user-bookmark" id="addMessageUserBookmark_0">Bookmark</span></li> <li><span class="lia-link-navigation addMessageUserEmailSubscription lia-link-disabled lia-component-subscriptions-action-add-message-user-email" id="addMessageUserEmailSubscription_0">Subscribe</span></li> <li><span class="lia-separator lia-component-common-widget-link-separator" class="lia-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li><a class="lia-link-navigation rss-message-link lia-component-rss-action-message" id="rssMessage_0" href="/web/20130521021130/http://crowdsupport.telstra.com.au/telstracon/rss/message?board.id=MyAccountSupportSelfService&message.id=90">Subscribe to RSS Feed</a></li> <li><span class="lia-separator lia-component-common-widget-link-separator" class="lia-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li><a class="lia-link-navigation highlight-message lia-component-forums-action-highlight-message" id="highlightMessage_0" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Message-101/m-p/132658/highlight/true#M90">Highlight</a></li> <li><a class="lia-link-navigation print-message lia-component-forums-action-print-message" id="printMessage_0" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/forums/forumtopicprintpage/board-id/MyAccountSupportSelfService/message-id/90/print-single-message/true/page/1">Print</a></li> <li><span class="lia-link-navigation email_friend lia-link-disabled lia-component-forums-action-email-message-to-friend" id="emailMessageToFriend_0">Email to a Friend</span></li> <li><span class="lia-separator lia-component-common-widget-link-separator" class="lia-separator"> <span class="lia-separator-post"></span> <span class="lia-separator-pre"></span> </span></li> <li><a class="lia-link-navigation report-abuse-link lia-component-forums-action-report-abuse" id="reportAbuse_0" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/notifications/notifymoderatorpage/message-uid/132658">Report Inappropriate Content</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="lia-message-dates lia-message-post-date lia-component-post-date-last-edited" class="lia-message-dates lia-message-post-date"> on <span class="DateTime lia-message-posted-on lia-component-common-widget-date" class="DateTime lia-message-posted-on"> <span class="local-date">‎22-02-2013</span> <span class="local-time">04:05 PM</span> </span> </p> <div id="messagebodydisplay_0" class="lia-message-body"> <div class="lia-message-body-content"> I just called Live Chat and they fixed it for me! </div> </div> <div class="lia-rating-metoo lia-component-body" class="lia-rating-metoo"> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-forum-message-footer"> <div class="lia-quilt-column lia-quilt-column-05 lia-quilt-column-left lia-quilt-column-footer-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-message-notify lia-component-report-abuse" class="lia-message-notify"> </div> <div class="lia-message-statistics lia-component-position-in-thread" class="lia-message-statistics"> <span class="MessagesPositionInThread"> Message <a href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Message-101/m-p/132658#M90">2</a> of 2 </span> <span>(2,731 Views)</span> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-10 lia-quilt-column-inner lia-quilt-column-footer-center"> <div class="lia-quilt-column-alley lia-quilt-column-alley-inner"> <div class="lia-message-tags lia-component-tags" class="lia-message-tags"> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-09 lia-quilt-column-right lia-quilt-column-footer-right"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="lia-message-actions lia-component-actions" class="lia-message-actions"> <div class="lia-button-group"> <span class="lia-button-wrapper lia-button-wrapper-secondary"><a class="lia-button lia-button-secondary reply-action-link lia-action-reply" id="link_19" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/forums/replypage/board-id/MyAccountSupportSelfService/message-id/90">Reply</a></span> <div class="lia-message-kudos"> <div class="KudosButton lia-button-image-kudos-wrapper lia-component-kudos-widget-button-version-2 lia-component-kudos-widget-button" id="kudosButtonV2_2" class="KudosButton KudosButton lia-button-image-kudos-wrapper lia-component-kudos-widget-button-version-2"> <div class="lia-button-image-kudos lia-button-image-kudos-horizontal lia-button-image-kudos-enabled lia-button-image-kudos-not-kudoed lia-button-image-kudos-has-kudoes lia-button-image-kudos-has-kudos lia-button"> <div class="lia-button-image-kudos-count"> <a class="lia-link-navigation kudos-count-link" title="Click here to see who gave kudos to this post." id="link_20" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/kudos/messagepage/board-id/MyAccountSupportSelfService/message-id/90/tab/all-users"> <span class="MessageKudosCount lia-component-kudos-widget-message-kudos-count" id="messageKudosCount_13ec4db0d61" class="MessageKudosCount"> 3 </span><span class="lia-button-image-kudos-label lia-component-kudos-widget-kudos-count-label" class="lia-button-image-kudos-label"> Kudos </span> </a> </div> <div title="Click here to give kudos to this post." class="lia-button-image-kudos-give"> <a class="lia-link-navigation kudos-link" title="Click here to give kudos to this post." rel="nofollow" id="kudoEntity_2" href="/web/20130521021130/http://crowdsupport.telstra.com.au/t5/forums/forumtopicpage.kudosbuttonv2.kudoentity:kudoentity/message-uid/132658?t:ac=board-id/MyAccountSupportSelfService/message-id/90&t:cp=kudos/contributions/tapletcontributionspage&ticket=Y0dDw-akCxeX_-1"></a> </div> </div> </div> </div> </div> </div> <div class="lia-message-actions-secondary lia-component-secondary-actions" class="lia-message-actions-secondary"> <div class="lia-button-group"> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-forum-message-quickreply"> <div class="lia-quilt-column lia-quilt-column-14 lia-quilt-column-left lia-quilt-column-quickreply-left lia-mark-empty"> </div><div class="lia-quilt-column lia-quilt-column-10 lia-quilt-column-right lia-quilt-column-quickreply-right lia-mark-empty"> </div> </div> </div> </div> </div> </div> <div class="lia-decoration-border-bottom"><div> </div></div> </div> </div> </div> <div class="lia-inline-ajax-feedback"> <div 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