Custom Research and Data Solutions

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class="card-title">1.4B+</h5> <p class="card-text">Data Points</p> </div> </div> </div> <div class="col-md-6 col-lg-3"> <div class="card"><img class="card-img-top" src="https://www.pymnts.com/wp-content/uploads/2024/06/data-points-icon.png" alt="..." /> <div id="counter-container" class="card-body"> <h5 class="card-title">2M+</h5> <p class="card-text">Individuals Surveyed</p> </div> </div> </div> <div class="col-md-6 col-lg-3"> <div class="card"><img class="card-img-top" src="https://www.pymnts.com/wp-content/uploads/2024/06/data-points-icon.png" alt="..." /> <div id="counter-container" class="card-body"> <h5 class="card-title"><span class="count">1,000</span>+</h5> <p class="card-text">Reports Published</p> </div> </div> </div> <div class="col-md-6 col-lg-3"> <div class="card"><img class="card-img-top" src="https://www.pymnts.com/wp-content/uploads/2024/06/data-points-icon.png" alt="..." /> <div id="counter-container" class="card-body"> <h5 class="card-title"><span class="count">25</span></h5> <p class="card-text">Countries Surveyed</p> </div> </div> </div> </div> </div> </div> <section class="container-fluid goals-sec"> <div class="container"> <h2 class="mb-5">Our Work Helps Clients</h2> <div class="row gx-md-5"> <div class="col-md-6 mb-4 mb-md-5"> <div class="inner bg-white h-100 p-4 p-md-5"> <h3>Adapt and Innovate</h3> Access leading-edge insights to propel innovation, address evolving customer demands and adapt fast in the always-on digital economy. </div> </div> <div class="col-md-6 mb-4 mb-md-5"> <div class="inner bg-white h-100 p-4 p-md-5"> <h3>Engage an Audience</h3> Anticipate what’s next by benchmarking consumer behaviors and gaining a data-driven understanding of consumer personas over time. </div> </div> <div class="col-md-6 mb-4 mb-md-0"> <div class="inner bg-white h-100 p-4 p-md-5"> <h3>Discover the Unknowns</h3> Dig deep into trends and insights to differentiate your approach, offer sharp points of view and uncover new channels for growth. </div> </div> <div class="col-md-6 mb-4 mb-md-0"> <div class="inner bg-white h-100 p-4 p-md-5"> <h3>Maximize Revenue</h3> Identify business models and pricing strategies to optimize profits in a world where platforms and thier ecosystems take center stage. </div> </div> </div> </div> </section><section class="container text-center data-driven-sec"> <h2>Discover PYMNTS Intelligence Solutions</h2> Our team of seasoned economists, analysts, researchers and industry experts create a variety of research-backed reports, from in-depth studies to insightful surveys, tailored to meet clients’ unique needs. <div class="row mx-0 border-top border-bottom position-relative"><img class="border-left-top" src="https://www.pymnts.com/wp-content/uploads/2024/06/border-left-top.png" alt="" /> <img class="border-left-bottom" src="https://www.pymnts.com/wp-content/uploads/2024/06/border-left-top.png" alt="" /> <img class="border-right-bottom" src="https://www.pymnts.com/wp-content/uploads/2024/06/border-left-top.png" alt="" /> <img class="border-right-top" src="https://www.pymnts.com/wp-content/uploads/2024/06/border-left-top.png" alt="" /> <div class="col-lg-3 col-md-6 mb-0 py-0 mb-md-0"> <div class="d-flex flex-column justify-content-center flex-fill h-100 px-3 py-4"> <img src="https://www.pymnts.com/wp-content/uploads/2024/06/data-Studies.png" alt="" style="width:3.8rem;margin:0px auto;"/> <h3 class="my-3">Data Studies</h3> <p>Original, bespoke research that’s designed, developed and analyzed in-house, delivering actionable insights from extensive global surveys.</p> <div class="mt-auto"> <a href="https://www.pymnts.com/study/">Learn More »</a> </div> </div> </div> <div class="col-lg-3 col-md-6 mb-0 py-0 mb-md-0"> <div class="d-flex flex-column justify-content-center flex-fill h-100 px-3 py-4"> <img src="https://www.pymnts.com/wp-content/uploads/2024/06/trackers.png" style="width:3.8rem;margin:0px auto;" alt="" /> <h3 class="my-3">Trackers</h3> <p>Topical reports that combine proprietary data, curated “need to know” content, expert insights and customer perspectives.</p><div class="mt-auto"> <a href="https://www.pymnts.com/tracker/">Learn More »</a> </div> </div> </div> <div class="col-lg-3 col-md-6 mb-0 py-0 mb-md-0"> <div class="d-flex flex-column justify-content-center flex-fill h-100 px-3 py-4"> <img src="https://www.pymnts.com/wp-content/uploads/2024/06/monitorEdge.png" style="width:3.8rem;margin:0px auto;" alt="" /> <h3 class="my-3">MonitorEdge</h3> <p>Monthly research snapshots featuring executive perspectives, news, trends and customer interviews across seven topics.</p> <div class="mt-auto"> <a href="https://www.pymnts.com/monitoredge-report-series">Learn More »</a> </div> </div> </div> <div class="col-lg-3 col-md-6 mb-0 py-0 mb-md-0"> <div class="d-flex flex-column justify-content-center flex-fill h-100 px-3 py-4"> <img src="https://www.pymnts.com/wp-content/uploads/2024/06/data-Lab.png" style="width:3.8rem;margin:0px auto;" alt="" /> <h3 class="my-3">Data Lab</h3> <p>PYMNTS Intelligence specialized division that benchmarks the global digital economy, focusing on consumers, merchants and executives across specific themes.</p> <div class="mt-auto"> <a href="https://www.pymnts.com/study/?filter-type=category&filter-items=pymnts-data-lab">Learn More »</a> </div> </div> </div> </div> </section><section class="container-fluid bg-gray py-5 my-5 who-we-sec"> <div class="container"> <div class="row align-items-center"> <div class="col-lg-6 pe-md-5 mb-4 mb-lg-0"> <div class="col-lg-10"> <h2>Who We Are</h2> <p> At PYMNTS Intelligence, we’re dedicated to delivering accurate, relevant and timely insights. With rigorous research methodologies and unwavering commitment to quality, we offer trusted data to grow your business. </p><p> As our partner, you’ll have access to our diverse team of PhDs, researchers, data analysts, number crunchers, subject matter veterans and editorial experts. </p> </div> </div> <div class="col-lg-6"> <div class="white-box bg-white p-4 border rounded-2 "><img src="https://www.pymnts.com/wp-content/uploads/2024/06/unmatched-Expertise-icon.png" alt="" /> <div class="pt-2"> <h3>Unmatched Expertise</h3> Drawing from years of experience, we delve into discussions with tech innovators, merchants, consumers, investors, payments firms and banks to uncover what matters. </div> </div> <div class="white-box bg-white p-4 border rounded-2 my-3"><img style="width: 56px;" src="https://www.pymnts.com/wp-content/uploads/2024/06/actionable-Insights-icon.jpg" alt="" /> <div class="pt-2"> <h3>Actionable Insights</h3> We don’t just present data — we interpret it. Our research translates complex data into clear, actionable insights that drive your strategy and operational improvements. </div> </div> <div class="white-box bg-white p-4 border rounded-2 "><img src="https://www.pymnts.com/wp-content/uploads/2024/06/comprehensive-Coverage-icon.png" alt="" /> <div class="pt-2"> <h3>Comprehensive Coverage</h3> Our research spans artificial intelligence, payment networks, regulatory changes and consumer behavior, offering deep expertise across the digital payments landscape. </div> </div> </div> </div> </div> </section><section class="container text-center leading-sec py-3"> <h2 class="mb-5">Leading the Way</h2> <div class="d-flex flex-wrap justify-content-center"> <div class="card mx-4 my-3" style="width: 16rem;"><img src="https://www.pymnts.com/wp-content/uploads/2024/06/karen.png" alt="Karen Webster Photo" class="img-fluid" /> <div class="card-body p-3"> <h3 class="mb-0">Karen Webster</h3> <p class="small">Chief Executive Officer</p> <p class="small">Renowned in payments innovation and the digital economy, advises CEOs, delivers speeches, and authors publications. With ventures spanning online media, consulting, GenAI, and social commerce, she established PYMNTS.com in 2009, now a leading platform for news and insights.</p> </div> </div> <div class="card mx-4 my-3" style="width: 16rem;"><img class="img-fluid" src="https://www.pymnts.com/wp-content/uploads/2024/06/aitor-ortiz.png" alt="" /> <div class="card-body p-3"> <h3 class="mb-0">Aitor Ortiz</h3> <p class="small">Managing Director, PYMNTS Intelligence</p> <p class="small">Aitor Ortiz, Managing Director at PYMNTS Intelligence, brings vast legal and regulatory experience from Brussels, Washington D.C., and Mexico. He was a top legal analyst at Bloomberg Intelligence, London, and led PYMNTS’ antitrust subsidiary, CPI.</p> </div> </div> <div class="card mx-4 my-3" style="width: 16rem;"><img class="img-fluid" src="https://www.pymnts.com/wp-content/uploads/2024/06/scott_headshot.png" alt="" /> <div class="card-body p-3"> <h3 class="mb-0">Scott Murray</h3> <p class="small">Head of Analytics</p> <p class="small">Scott manages a team specializing in leveraging proprietary data and methodologies to address complex business challenges. His approach combines sophisticated data analysis techniques, including econometrics, survey design, financial analysis and application of data to the payments ecosystem.</p> </div> </div> <div class="card mx-4 my-3" style="width: 16rem;"><img src="https://www.pymnts.com/wp-content/uploads/2024/06/yvonni.png" alt="Yvonni Markaki photo" class="img-fluid" /> <div class="card-body p-3"> <h3 class="mb-0">Dr. Yvonni Markaki, PhD</h3> <p class="small">SVP, Data Products</p> <p class="small">Dr. Yvonni Markaki holds a PhD in applied social and economic research and a master’s in public opinion analysis. With 15 years of experience, she studies automation, embedded finance, and working capital, offering insights to decision-makers.</p> </div> </div> <div class="card mx-4 my-3" style="width: 16rem;"><img class="img-fluid" src="https://www.pymnts.com/wp-content/uploads/2024/06/story.png" alt=""> <div class="card-body p-3"> <h3 class="mb-0">Story Edison, PhD</h3> <p class="small">Senior Research Analyst</p> <p class="small">Dr. Story Edison specializes in innovative statistical methods for consumer behavior and attitudes. With expertise in qualitative and quantitative analysis, she offers strategic insights on shopping behavior, social networks, payments and fraud, guiding clients effectively.</p> </div> </div> <div class="card mx-4 my-3" style="width: 16rem;"> <img class="img-fluid" src="https://www.pymnts.com/wp-content/uploads/2024/06/Chojnacki_Heaadshot.png" alt=""> <div class="card-body p-3"> <h3 class="mb-0">Lauren Chojnacki, PhD</h3> <p class="small">Senior Research Analyst</p> <p class="small">Dr. Lauren Chojnacki, PhD, Senior Research Analyst, specializes in quantitative and qualitative methods. Her research focuses on consumer behavior, adoption of new payment methods and the impact of identities on consumer decisions.</p> </div></div> <div class="card mx-4 my-3" style="width: 16rem;"><img class="img-fluid" src="https://www.pymnts.com/wp-content/uploads/2024/06/Ozgur-Avci-Headshot4.png" alt=""> <div class="card-body p-3"> <h3 class="mb-0">Ozgur Avci</h3> <p class="small">Director of Survey Design and Data Collection</p> <p class="small">Ozgur Avci holds a BA in Business Administration, an MS in Political Science and a PhD in Urban Studies. 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