Pay My Bill | Mount Sinai

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Genomics</option> <option value="MSH00000DDD00000000029" data-office-id="MSH00100OOO00000000029" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000029&office_id=MSH00100OOO00000000029&utm_dom=www.mountsinai.org&sp=1">Geriatric Medicine</option> <option value="MSH00000DDD00000000037" data-office-id="MSH00100OOO00000000037" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000037&office_id=MSH00100OOO00000000037&utm_dom=www.mountsinai.org&sp=1">Hematology</option> <option value="MSH00000DDD00000000039" data-office-id="MSH00100OOO00000000039" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000039&office_id=MSH00100OOO00000000039&utm_dom=www.mountsinai.org&sp=1">Infectious Disease</option> <option value="MSH00000DDD00000000040" data-office-id="MSH00100OOO00000000040" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000040&office_id=MSH00100OOO00000000040&utm_dom=www.mountsinai.org&sp=1">Internal Medicine</option> <option value="MSH00000DDD00000000055" data-office-id="MSH00100OOO00000000055" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000055&office_id=MSH00100OOO00000000055&utm_dom=www.mountsinai.org&sp=1">Nephrology</option> <option value="MSH00000DDD00000000056" data-office-id="MSH00100OOO00000000056" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000056&office_id=MSH00100OOO00000000056&utm_dom=www.mountsinai.org&sp=1">Neurological/Neurosurgery</option> <option value="MSH00000DDD00000000057" data-office-id="MSH00100OOO00000000057" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000057&office_id=MSH00100OOO00000000057&utm_dom=www.mountsinai.org&sp=1">Neurology</option> <option value="MSH00000DDD00000000060" data-office-id="MSH00100OOO00000000060" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000060&office_id=MSH00100OOO00000000060&utm_dom=www.mountsinai.org&sp=1">Obstetrics and Gynecology</option> <option value="MSH00000DDD00000000061" data-office-id="MSH00100OOO00000000061" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000061&office_id=MSH00100OOO00000000061&utm_dom=www.mountsinai.org&sp=1">Occupational Medicine</option> <option value="MSH00000DDD00000000065" data-office-id="MSH00100OOO00000000065" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000065&office_id=MSH00100OOO00000000065&utm_dom=www.mountsinai.org&sp=1">Ophthalmology</option> <option value="MSH00000DDD00000000069" data-office-id="MSH00100OOO00000000069" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000069&office_id=MSH00100OOO00000000069&utm_dom=www.mountsinai.org&sp=1">Orthopaedic / Orthopaedic Surgery</option> <option value="MSH00000DDD00000000070" data-office-id="MSH00100OOO00000000070" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD00000000070&office_id=MSH00100OOO00000000070&utm_dom=www.mountsinai.org&sp=1">Pain Management</option> <option value="MSH00000DDD000000000071" data-office-id="MSH00100OOO00000000071" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000071&office_id=MSH00100OOO00000000071&utm_dom=www.mountsinai.org&sp=1">Pediatrics</option> <option value="MSH00000DDD000000000101" data-office-id="MSH00100OOO000000000101" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000101&office_id=MSH00100OOO000000000101&utm_dom=www.mountsinai.org&sp=1">Plastic and Reconstructive Surgery</option> <option value="MSH00000DDD000000000102" data-office-id="MSH00100OOO000000000102" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000102&office_id=MSH00100OOO000000000102&utm_dom=www.mountsinai.org&sp=1">Podiatry</option> <option value="MSH00000DDD000000000104" data-office-id="MSH00100OOO000000000104" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000104&office_id=MSH00100OOO000000000104&utm_dom=www.mountsinai.org&sp=1">Preventive Medicine</option> <option value="MSH00000DDD000000000103" data-office-id="MSH00100OOO000000000103" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000103&office_id=MSH00100OOO000000000103&utm_dom=www.mountsinai.org&sp=1">Primary Care (Internal Medicine)</option> <option value="MSH00000DDD000000000106" data-office-id="MSH00100OOO000000000106" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000106&office_id=MSH00100OOO000000000106&utm_dom=www.mountsinai.org&sp=1">Psychology-PhD</option> <option value="MSH00000DDD000000000109" data-office-id="MSH00100OOO000000000109" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000109&office_id=MSH00100OOO000000000109&utm_dom=www.mountsinai.org&sp=1">Pulmonology/Sleep Medicine</option> <option value="MSH00000DDD000000000111" data-office-id="MSH00100OOO000000000111" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000111&office_id=MSH00100OOO000000000111&utm_dom=www.mountsinai.org&sp=1">Radiology</option> <option value="MSH00000DDD000000000114" data-office-id="MSH00100OOO000000000114" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000114&office_id=MSH00100OOO000000000114&utm_dom=www.mountsinai.org&sp=1">Rehabilitation and Physical Medicine</option> <option value="MSH00000DDD000000000116" data-office-id="MSH00100OOO000000000116" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000116&office_id=MSH00100OOO000000000116&utm_dom=www.mountsinai.org&sp=1">Rheumatology</option> <option value="MSH00000DDD000000000126" data-office-id="MSH00100OOO000000000126" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000126&office_id=MSH00100OOO000000000126&utm_dom=www.mountsinai.org&sp=1">Spine</option> <option value="MSH00000DDD000000000120" data-office-id="MSH00100OOO000000000120" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000120&office_id=MSH00100OOO000000000120&utm_dom=www.mountsinai.org&sp=1">Surgery</option> <option value="MSH00000DDD000000000123" data-office-id="MSH00100OOO000000000123" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000123&office_id=MSH00100OOO000000000123&utm_dom=www.mountsinai.org&sp=1">Transplant</option> <option value="MSH00000DDD000000000125" data-office-id="MSH00100OOO000000000125" data-redirect-url="https://raa.mountsinai.org/makeappt/index.cfm?pid=MSH00000DDD000000000125&office_id=MSH00100OOO000000000125&utm_dom=www.mountsinai.org&sp=1">Urology</option> <optgroup label=""></optgroup> </select> </div> <div class="button-div">Next</div> </div> </form> </div> </div> </div> </div> </section>  </div> </div> </li> <li class=""> <i role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="fa fa-angle-down"></i> <a href="/locations" role="button" class="hidden-xs dropdown" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" > Our Locations </a> <a href="/locations" class="visible-xs dropdown" > Our Locations </a> <div class="dropdown-menu mega-dropdown-menu"> <div 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href="/appointment/sameday?utm_source=link&utm_medium=sameday&utm_campaign=msorgsp">Same-Day Appointments</a> </li> <li> <a href="http://giving.mountsinai.org/msorghp" target="_blank">Make a Gift</a> </li> </ul> </div> </nav>  </div> </div> </header>  <div role="main" class="container-fluid pmb__box--parent"> <div class="row"> <div class="full-width">  <nav class="breadcrumbs"> <ul class="breadcrumb"> <li><a href="/">Home</a></li> <li><a href="/about">About Us</a></li> </ul> </nav>  </div> <div class="container pmb__box--header"> <div class="row margin-40-top"> <div class="two-thirds col-xs-12 col-md-8 pmb__box--autosuggest"> <link href="/mshealth/themes/default/styles/payMyBill.css?v=1727360036643build_mshealth=2656" rel="stylesheet" type="text/css" /> <script type="text/javascript" src="/mshealth/themes/default/scripts/libraries/typeahead-cleave.min.js?v=1727360036643build_mshealth=2656"></script> <script src="/mshealth/themes/default/scripts/libraries/slick-carousel.min.js?v=1727360036643build_mshealth=2656" type="text/javascript" charset="utf-8" async defer></script> <script src="/mshealth/themes/default/scripts/payMyBill/payMyBill.js?v=1727360036643build_mshealth=2656" type="text/javascript" charset="utf-8" async defer></script> <section class="pmb__box--header-text"> <h1>Paying for care at Mount Sinai</h1> <div class="nav visible-xs visible-sm white-bg margin-20-bot-xs">  <aside class="is-lander-nav__container--main c-40-sub-and-sibling-nav blue-dark-bg c1b482d43958d510VgnVCM2000005815020aRCRD" style="display: block;"> <div class="title"><a href="/about/pay-my-bill">Billing & Payment Services</a></div> <nav class="is-lander-nav__container--outer"> <ul role="menu" class="nav blue-sky-bg is-lander-nav__menu is-lander-nav__menu--level1" data-menulevel="1"> <li role="menuitem" class=" is-lander-nav__menuitem is-lander-nav__menuitem--level1"> <a class="is-lander-nav__linkitem is-lander-nav__linkitem--level1" href="/about/pay-my-bill/hospital#pmb__main-content-link">Pay a Hospital Bill</a> </li> <li role="menuitem" class=" is-lander-nav__menuitem is-lander-nav__menuitem--level1"> <a class="is-lander-nav__linkitem is-lander-nav__linkitem--level1" href="/about/pay-my-bill/physician#pmb__main-content-link">Pay a Physician Bill</a> </li> <li role="menuitem" class=" is-lander-nav__menuitem is-lander-nav__menuitem--level1"> <a class="is-lander-nav__linkitem is-lander-nav__linkitem--level1" href="/about/pay-my-bill/other#pmb__main-content-link">Pay Other Types of Bills</a> </li> <li role="menuitem" class=" is-lander-nav__menuitem is-lander-nav__menuitem--level1"> <a class="is-lander-nav__linkitem is-lander-nav__linkitem--level1" href="/about/pay-my-bill/faq">Frequently Asked Questions</a> </li> <li role="menuitem" class=" is-lander-nav__menuitem is-lander-nav__menuitem--level1"> <a class="is-lander-nav__linkitem is-lander-nav__linkitem--level1" href="/about/pay-my-bill/contact">Contact Information</a> </li> </ul> </nav> </aside>  </div> <p> <span>We know that paying for your care, or the care of a loved one, can be challenging.</span> <span>At Mount Sinai Health System, we are working to remove this stress, uncertainty and worry.</span> </p> <div> <span>To learn how to pay, we first need to know where you received your care. There are two ways to look up your bill type.</span> </div> </section> <form class="pmb__form--autosuggest"> <label for="pmb__autosuggest"> <h2>Option 1. Pay your bill by searching for the Mount Sinai phone number listed on your bill:</h2> </label> <label for="pmb__tt-autosuggest"> <span class="sr-only">Search by Phone Number</span> </label> <div class="pmb__wrapper--autosuggest"> <div class="pmb__elems--autosuggest"> <input id="pmb__autosuggest" class="pmb__input--autosuggest" placeholder="Search by Mount Sinai phone number listed on your bill..." data-altplaceholder="Enter Mount Sinai phone # on bill" /> <div class="pmb__error--autosuggest"> <div id="pmb__error-not-found"> <span id="pmb__error-number">Your number</span> <span> did not match any results. Please check the phone number on your bill and try your search again.</span> </div> </div> </div> <button id="pmb__form-submit" class="pmb__btn--autosuggest" type="submit" disabled>Search</button> </div> </form> <h3 class="pmb__heading--home-center pmb__heading--bill-main-col">Option 2. What does your hospital bill look like? Help us identify your bill so we can help you pay for your care:</h3> </div> <div class="one-third visible-md visible-lg col-lg-12 col-md-4 col-lg-4 pmb__box--cta-links">  <nav class="pmb__container--cta-links"> <aside class="is-lander-nav__container--main c-40-sub-and-sibling-nav blue-dark-bg c1b482d43958d510VgnVCM2000005815020aRCRD"> <div class="title"> <a href="/about/pay-my-bill">Billing & Payment Services</a> </div> <nav class="is-lander-nav__container--outer"> <ul role="menu" class="nav blue-sky-bg is-lander-nav__menu is-lander-nav__menu--level1" data-menulevel="1"> <li role="menuitem" class=" is-lander-nav__menuitem is-lander-nav__menuitem--level1"> <a class="is-lander-nav__linkitem is-lander-nav__linkitem--level1" href="/about/pay-my-bill/hospital#pmb__main-content-link">Pay a Hospital Bill</a> </li> <li role="menuitem" class=" is-lander-nav__menuitem is-lander-nav__menuitem--level1"> <a class="is-lander-nav__linkitem is-lander-nav__linkitem--level1" href="/about/pay-my-bill/physician#pmb__main-content-link">Pay a Physician Bill</a> </li> <li role="menuitem" class=" is-lander-nav__menuitem is-lander-nav__menuitem--level1"> <a class="is-lander-nav__linkitem is-lander-nav__linkitem--level1" href="/about/pay-my-bill/other#pmb__main-content-link">Pay Other Types of Bills</a> </li> <li role="menuitem" class=" is-lander-nav__menuitem is-lander-nav__menuitem--level1"> <a class="is-lander-nav__linkitem is-lander-nav__linkitem--level1" href="/about/pay-my-bill/faq">Frequently Asked Questions</a> </li> <li role="menuitem" class=" is-lander-nav__menuitem is-lander-nav__menuitem--level1"> <a class="is-lander-nav__linkitem is-lander-nav__linkitem--level1" href="/about/pay-my-bill/contact">Contact Information</a> </li> </ul> </nav> </aside> </nav> <h3 class="pmb__heading--home-center pmb__heading--bill-sidebar">Does your bill look like one of these?</h3>  <a href="/about/financial-assistance" class="C-24-Call-To-Action mshs-sidebar blue-cta-bg">Financial Assistance</a> </div> </div> </div> <div class="container pmb__box--center pmb__layout--home"> <section class="pmb__box--images home"> <div class="pmb__container--images-home"> <article class="pmb__card--bill-image" id="pmb__card-hospital"> <div class="pmb__container--bills-overlay"> <img src="/mshealth/themes/default/media/images/pay-my-bill/hospital-bill/hospital-bill.png" alt="Hospital Bill Image"/> <p class="pmb__text--card-overlay"> <span>This bill covers services, supplies, equipment or room used during your hospital or outpatient hospital visit</span> </p> </div> <div class="pmb__container--card-link"> <a class="pmb__link--card-text" href="/about/pay-my-bill/hospital#pmb__main-content-link">Hospital Bill</a> <a href="/about/pay-my-bill/hospital#pmb__main-content-link"><i class="fa fa-chevron-right"></i><span class="sr-only">Go To Page</span></a> </div> </article> <article class="pmb__card--bill-image" id="pmb__card-physician"> <button type="button" class="pmb__nav--carousel pmb__button--carousel-prev"> <i class="fa fa-chevron-left"></i><span class="sr-only">Previous</span> </button> <div class="pmb__container--bills-overlay"> <div class="pmb__carousel--home"> <div class="pmb__carousel-item"> <img src="/mshealth/themes/default/media/images/pay-my-bill/physician-bill/physician-bill-a.png" alt="Physician Bill Image"> </div> <div class="pmb__carousel-item"> <img src="/mshealth/themes/default/media/images/pay-my-bill/physician-bill/physician-bill-b.png" alt="Physician Bill Image"> </div> </div> <p class="pmb__text--card-overlay"> <span>This bill covers your doctor's professional services, treatments or procedures</span> </p> <div class="pmb__container--carousel-dots pmb__nav--carousel"></div> </div> <button type="button" class="pmb__nav--carousel pmb__button--carousel-next"> <i class="fa fa-chevron-right"></i><span class="sr-only">Next</span> </button> <div class="pmb__container--card-link"> <a class="pmb__link--card-text" href="/about/pay-my-bill/physician#pmb__main-content-link">Physician Bill</a> <a href="/about/pay-my-bill/physician#pmb__main-content-link"><i class="fa fa-chevron-right"></i><span class="sr-only">Go To Page</span></a> </div> </article> <article class="pmb__card--bill-image" id="pmb__card-other"> <div class="pmb__container--bills-overlay"> <img src="/mshealth/themes/default/media/images/pay-my-bill/other-bill/other-bill.png" alt="Other Bill Image"> <p class="pmb__text--card-overlay"> <span>This bill covers medical and technical services for the Radiology, Pathology, Clinical Labs, Anesthesiology, Emergency Medicine, or Ambulance Services</span> </p> </div> <div class="pmb__container--card-link"> <a class="pmb__link--card-text" href="/about/pay-my-bill/other#pmb__main-content-link">Other Bill (e.g. Emergency, Imaging, Labs)</a> <a href="/about/pay-my-bill/other#pmb__main-content-link"><i class="fa fa-chevron-right"></i><span class="sr-only">Go To Page</span></a> </div> </article> </div> </section> <section class="pmb__box--faqs pmb__faq--home"> <div class="pmb__container--faq-inner"> <h2>Top Frequently Asked Questions</h2> <ul class="pmb__list--faq"> <li class="pmb__list-item--faq"> <div class="pmb__container--faq-item"> <a class="btn collapsed" role="button" data-toggle="collapse" href="#pmb-faq1" aria-expanded="false" aria-controls="pmb-faq1">How can I find out whether a doctor at Mount Sinai Health System takes my insurance?</a> <div class="collapse" id="pmb-faq1"> <div class="pmb__item--faq-answer">You should contact your doctor's office directly to confirm whether your insurance is accepted. You can also check Mount Sinai's <a href="/find-a-doctor">Find a Doctor</a> feature to find out whether a particular doctor accepts your insurance. You can learn more about the health plans our hospitals participate in by visiting our hospital <a href="/about/insurance">Insurance Information</a> page.</div> </div> </div> </li> <li class="pmb__list-item--faq"> <div class="pmb__container--faq-item"> <a class="btn collapsed" role="button" data-toggle="collapse" href="#pmb-faq2" aria-expanded="false" aria-controls="pmb-faq2">I have insurance, so why am I receiving a bill from Mount Sinai?</a> <div class="collapse" id="pmb-faq2"> <div class="pmb__item--faq-answer">You are responsible for paying any costs that your insurance company does not cover, including items like your copay, deductible, and other non-covered charges. Unless prior arrangements were made, you receive a bill after the costs associated with your visit have been processed by your insurance company.<br/><br/>The amount you are billed is based on what your insurance communicates to us in an Explanation of Benefits (EOB). If you do not have insurance and believe you cannot afford to pay, consult our<a href="/about/financial-assistance"> financial assistance policy</a>.</div> </div> </div> </li> <li class="pmb__list-item--faq"> <div class="pmb__container--faq-item"> <a class="btn collapsed" role="button" data-toggle="collapse" href="#pmb-faq3" aria-expanded="false" aria-controls="pmb-faq3">I received an Explanation of Benefits (EOB). Why am I also receiving a bill from Mount Sinai?</a> <div class="collapse" id="pmb-faq3"> <div class="pmb__item--faq-answer">Your EOB is different from your Mount Sinai bill. Your Explanation of Benefits summarizes the services you received, the associated costs, and how much your insurance carrier paid. You receive a bill from Mount Sinai after costs associated with your visit are processed by your insurance. You are responsible for paying any costs that your insurance company does not cover.<br/><br/>Your health insurer sends the EOB to help you track your expenses and the limits of your plan (e.g., your deductible, your out-of-pocket maximum, etc.).</div> </div> </div> </li> <li class="pmb__list-item--faq"> <div class="pmb__container--faq-item"> <a class="btn collapsed" role="button" data-toggle="collapse" href="#pmb-faq4" aria-expanded="false" aria-controls="pmb-faq4">Why does my Explanation of Benefits (EOB) not match my Mount Sinai bill?</a> <div class="collapse" id="pmb-faq4"> <div class="pmb__item--faq-answer">There are several reasons why the amount you owe on your EOB might not match your Mount Sinai bill. Generally speaking, your EOB should match your bill, unless your insurance company does not cover certain services.<br /><br /> These can include, but are not limited to:<br /><br /> <ul> <li> <span>Your EOB is combining several visits together, while Mount Sinai bills for each individual visit.</span> </li> <li> <span>You elected for a private room during your hospital stay that your insurance did not cover.</span> </li> <li> <span>You elected for cosmetic or other non-medical services that were not covered by your insurance carrier.</span> </li> <li> <span>Your insurance carrier did not cover the NYS Surcharge and you are responsible for paying this tax.</span> </li> </ul><br/>Please contact the customer service phone number on your bills if you have any questions</div> </div> </div> </li> <li class="pmb__list-item--faq"> <div class="pmb__container--faq-item"> <a class="btn collapsed" role="button" data-toggle="collapse" href="#pmb-faq5" aria-expanded="false" aria-controls="pmb-faq5">What if I disagree with my balance or the charges on my statement?</a> <div class="collapse" id="pmb-faq5"> <div class="pmb__item--faq-answer">We're happy to speak with you about any billing details or questions you might have. Please contact the phone number listed on your bill to speak with our Customer Service team.</div> </div> </div> </li> <li class="pmb__list-item--faq"> <div class="pmb__container--faq-item"> <a class="btn collapsed" role="button" data-toggle="collapse" href="#pmb-faq6" aria-expanded="false" aria-controls="pmb-faq6">Why am I getting a bill from a physician I never saw?</a> <div class="collapse" id="pmb-faq6"> <div class="pmb__item--faq-answer">You may receive bills from physicians you did not see in person if you have certain tests or treatments in the hospital. These bills are for the professional services doctors provided in diagnosing and interpreting test results while you were a patient.<br /><br />If you were seen by pathologists, cardiologists, anesthesiologists, radiologists, emergency room doctors, or other specialists, they are required to submit separate bills. Please contact the phone number listed on your bill if you have any questions.</div> </div> </div> </li> <li class="pmb__list-item--faq"> <div class="pmb__container--faq-item"> <a class="btn collapsed" role="button" data-toggle="collapse" href="#pmb-faq7" aria-expanded="false" aria-controls="pmb-faq7">Why am I receiving multiple bills from Mount Sinai?</a> <div class="collapse" id="pmb-faq7"> <div class="pmb__item--faq-answer">When you receive care at Mount Sinai, depending on the services rendered, you may receive more than one bill. For example, if you have a visit with one of our physicians and you also have blood drawn for lab tests, you may receive a bill from your physician and a separate bill from the lab. If you receive care at one of our hospitals, a physician office, or clinic located at one of our hospital sites, you may also receive more than one bill: one from the hospital and others from the doctors or specialists who treated you.<br /><br />The hospital bills for charges related to services, supplies, equipment, or room used during your stay (this is known as the technical or facility bill). The physicians caring for you bill for charges related to their professional services and/or interpretation of tests (this is known as the professional bill).<br /><br />You are receiving multiple bills because we are required to bill your insurance separately for professional and technical components of your care. Please contact the customer service phone number on your bills if you have any questions.</div> </div> </div> </li> <li class="pmb__list-item--faq"> <div class="pmb__container--faq-item"> <a class="btn collapsed" role="button" data-toggle="collapse" href="#pmb-faq8" aria-expanded="false" aria-controls="pmb-faq8">How can I pay my bill?</a> <div class="collapse" id="pmb-faq8"> <div class="pmb__item--faq-answer">There are several convenient ways to pay Mount Sinai bills for yourself or someone else. The quickest and easiest is to pay online. You can start by searching your bill type on our <a href="/about/pay-my-bill">patient billing portal</a> for relevant contact information.<br /><br /><b>Online</b>: To pay online, please look at the billing statement for an account number, Patient Account Access Number (PAAN), or other information you might need to log in. You can pay for yourself or someone else, such as a family member.<br /><br /><b>By phone:</b> You can call us at the number on your billing statement to pay by phone. During normal business hours, you can speak with a customer service agent. For some of our sites, you can also pay over our 24/7 automated system.<br /><br /><b>By mail:</b> You can mail in your payment with the payment stub to the appropriate location listed on your bill.</div> </div> </div> </li> <li class="pmb__list-item--faq"> <div class="pmb__container--faq-item"> <a class="btn collapsed" role="button" data-toggle="collapse" href="#pmb-faq9" aria-expanded="false" aria-controls="pmb-faq9">My insurance information or personal information has changed. How can I update you?</a> <div class="collapse" id="pmb-faq9"> <div class="pmb__item--faq-answer">If your insurance or personal information is incorrect or not listed on your statement, please call the number listed on your billing statement. For some of our sites, you might also have the option to update your information through an online billing portal.</div> </div> </div> </li> <li class="pmb__list-item--faq"> <div class="pmb__container--faq-item"> <a class="btn collapsed" role="button" data-toggle="collapse" href="#pmb-faq10" aria-expanded="false" aria-controls="pmb-faq10">If I can't pay my bill, do you offer financial assistance?</a> <div class="collapse" id="pmb-faq10"> <div class="pmb__item--faq-answer">Mount Sinai can help patients who have difficulty paying their hospital bills. To learn more about whether you qualify, consult our <a href="/about/financial-assistance">financial assistance policy</a>.<br /><br />If you have difficulty paying your physician bill, contact your physician's office directly to learn about potential financial assistance policies they might have.</div> </div> </div> </li> </ul> </div> </section> </div> </div> <div class="full-width"> </div> </div>  <footer> <div class="container-fluid"> <div class="row"> <div class="col-xs-12 col-sm-8">  <nav class="connect row"> <ul class="nav navbar nav-pills col-xs-12"> <li> <a href="https://www.linkedin.com/company/mountsinainyc" aria-label="LinkedIn Social Link" target="_blank"> <i class="fa fa-linkedin"></i> <span class="sr-only">LinkedIn</span> </a> </li> <li> <a href="https://www.facebook.com/mountsinainyc" aria-label="Facebook Social Link" target="_blank"> <i class="fa fa-facebook"></i> <span class="sr-only">Facebook</span> </a> </li> <li> <a href="https://x.com/MountSinaiNYC" aria-label="X 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class=""> <li> For Health Professionals </li> <li> <a href="/about/access/patient-transfer">Transfer a Patient </a> </li> <li> <a href="https://www.mountsinai.org/ms-connect">Mount Sinai Connect</a> </li> <li> <a href="/about/access">Refer a Patient</a> </li> <li> <a href="/care/nursing-at-mount-sinai">Nursing</a> </li> <li> <a href="/about/hospital-sponsored-programs-office">Hospital Sponsored Programs</a> </li> <li> <a href="/about/medical-staff">Medical Staff Services</a> </li> </ul>  </div> </nav> </div> <div class="col-xs-12 col-sm-4 pull-right">  <aside> <form role="form"> <fieldset style="display: block"> <legend class="hide">Choose A Location</legend> <ul> <li> <label><input type="radio" name="footer-map" value="hospitals" checked=""><span>Hospitals</span></label> </li> <li> <label><input type="radio" name="footer-map" value="urgent-care"><span>Urgent Care/Walk-In</span></label> </li> </ul> </fieldset> <div class="select hospitals"> <select aria-label="hospital"> <option value="choose" data-address="" data-number="" data-href="" data-number2="" data-href2="">Choose a location</option> <option class="notranslate" value="00e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Beth+Israel/@40.733066,-73.981926,16z/data=!4m5!3m4!1s0x0:0x747a17c9c9c3e88c!8m2!3d40.7330663!4d-73.9819259?hl=en-US" data-address="281 First Avenue (First Avenue at 16th Street) New York, NY 10003" data-number="212-420-2000" data-href="tel:2124202000" data-number2="" data-href2="tel:">Mount Sinai Beth Israel</option><option class="notranslate" value="81e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Brooklyn/@40.618732,-73.942987,16z/data=!4m5!3m4!1s0x0:0x784f36c592530078!8m2!3d40.6187324!4d-73.9429871?hl=en-US" data-address="3201 Kings Highway Brooklyn, NY 11234" data-number="718-252-3000" data-href="tel:7182523000" data-number2="718-312-7300" data-href2="tel:7183127300">Mount Sinai Brooklyn</option><option class="notranslate" value="c2e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/The+Mount+Sinai+Hospital/@40.789823,-73.953332,16z/data=!4m5!3m4!1s0x0:0x9797c11e6d7bc63f!8m2!3d40.7898228!4d-73.953332?hl=en-US" data-address="1 Gustave L. Levy Place New York, NY 10029" data-number="212-241-6500" data-href="tel:2122416500" data-number2="212-590-3300" data-href2="tel:2125903300">The Mount Sinai Hospital</option><option class="notranslate" value="85e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Morningside/@40.8052631,-73.963359,17z/data=!3m1!4b1!4m5!3m4!1s0x89c25859240401cb:0xa5fcfaf930e439d2!8m2!3d40.8052591!4d-73.9611703?hl=en-US" data-address="1111 Amsterdam Avenue New York, NY 10025" data-number="212-523-4000" data-href="tel:2125234000" data-number2="212-857-9990" data-href2="tel:2128579990">Mount Sinai Morningside</option><option class="notranslate" value="44e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Queens/@40.768098,-73.92487,16z/data=!4m5!3m4!1s0x0:0x909638963f87c55b!8m2!3d40.7680983!4d-73.9248696?hl=en-US" data-address="25-10 30th Avenue Astoria, NY 11102" data-number="718-932-1000" data-href="tel:7189321000" data-number2="" data-href2="tel:">Mount Sinai Queens</option><option class="notranslate" value="fd7b054dbba77610VgnVCM1000005715020aRCRD" data-mapurl="https://www.google.com/maps/dir//South+Nassau+Communities+Hospital,+1+Healthy+Way,+Oceanside,+NY+11572/@40.6519518,-73.6326876,17z/data=!4m8!4m7!1m0!1m5!1m1!1s0x89c27b42707c5b71:0xba44a917fcef1a39!2m2!1d-73.6304989!2d40.6519518" data-address="One Healthy Way Oceanside, NY 11572" data-number="877-768-8462" data-href="tel:8777688462" data-number2="" data-href2="tel:">Mount Sinai South Nassau</option><option class="notranslate" value="a3f604df05922510VgnVCM1000008ce7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+West/@40.769567,-73.986045,16z/data=!4m5!3m4!1s0x0:0x7bd728896053e9c8!8m2!3d40.769567!4d-73.9860452?hl=en-US" data-address="1000 Tenth Avenue New York, NY 10019" data-number="212-523-4000" data-href="tel:2125234000" data-number2="212-857-9990 " data-href2="tel:2128579990 ">Mount Sinai West </option><option class="notranslate" value="e7e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/New+York+Eye+and+Ear+Infirmary+of+Mount+Sinai/@40.731853,-73.984583,16z/data=!4m5!3m4!1s0x0:0x6262dd43ac578352!8m2!3d40.7318525!4d-73.9845832?hl=en-US" data-address="310 East 14th Street New York, NY 10003" data-number="212-979-4000" data-href="tel:2129794000" data-number2="" data-href2="tel:">New York Eye and Ear Infirmary of Mount Sinai</option><option class="notranslate" value="66a563ca102dd510VgnVCM2000005815020aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Union+Square/@40.734783,-73.989535,16z/data=!4m5!3m4!1s0x0:0x653199a7b6323431!8m2!3d40.7347832!4d-73.989535?hl=en-US" data-address="10 Union Square East New York, NY 10003" data-number="" data-href="tel:" data-number2="" data-href2="tel:">Mount Sinai-Union Square</option> </select> </div> <div class="select urgent-care hidden"> <select aria-label="urgent-care"> <option value="choose" data-address="" data-number="" data-href="" data-number2="" data-href2="">Choose a location</option> <option class="notranslate" value="78386ef0a49be510VgnVCM1000005715020aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Union+Square+Urgent+Care+Center/@40.7348125,-73.991796,17z/data=!3m1!4b1!4m5!3m4!1s0x89c25998c6a132bb:0x5a408122d7a047d9!8m2!3d40.7348085!4d-73.9896073" data-address="10 Union Square East, Suite 2Q New York, NY 10003" data-number="212-844-6000" data-href="tel:2128446000" data-number2="" data-href2="tel:">Mount Sinai-Union Square Urgent Care</option><option class="notranslate" value="d9437187d5f03510VgnVCM20000092e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Doctors+-+West+23rd+Street/@40.7457603,-74.0009292,17z/data=!3m1!4b1!4m5!3m4!1s0x89c259bb2472711f:0x4623b7074bd88fdb!8m2!3d40.7457563!4d-73.9987405" data-address=" 309 West 23rd Street, 2nd Floor New York, NY 10011" data-number="212-256-7000" data-href="tel:2122567000" data-number2="" data-href2="tel:">Mount Sinai Doctors West 23rd Street</option><option class="notranslate" value="d4537187d5f03510VgnVCM20000092e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Doctors+-+East+34th+Street/@40.747578,-73.983956,17z/data=!3m1!4b1!4m5!3m4!1s0x89c2590782ff9205:0x3574fb31257c6330!8m2!3d40.747574!4d-73.9817673" data-address="55 East 34th Street 1st and 5th Floors New York, NY 10016" data-number="212-252-6000" data-href="tel:2122526000" data-number2="" data-href2="tel:">Mount Sinai Doctors East 34th Street</option> </select> </div> <address class="fade"></address> </form>  </aside>  </div> <div class="col-xs-12 col-sm-8">  <div class="utility"> <div class="copyright"><span>©2024 </span>Icahn School of Medicine at Mount Sinai</div> <nav> <div class="nav navbar"> <ul class=""> <li> <a href="/about/contact">Contact Us</a> </li> <li> <a href="https://careers.mountsinai.org" target="_blank">Careers</a> </li> <li> <a 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