CINXE.COM

Smartsupp — File sharing

<!-- Powered by Helpjuice (https://www.helpjuice.com): The Ultimate Knowledge Base Solution --> <!doctype html> <html class="no-js" lang="en_US"> <head> <meta name="og:image" content="" /> <meta charset="utf-8"> <!--[if IE]><meta http-equiv="X-UA-Compatible" content="IE=edge"> <script type="text/javascript">window.NREUM||(NREUM={});NREUM.info={"beacon":"bam.nr-data.net","errorBeacon":"bam.nr-data.net","licenseKey":"56aae830c8","applicationID":"15354177","transactionName":"JllXTUtXClVdF00NCwpBVVxdXwNmWgQRA0oOWFZOVV0CXl1KEQ4KEg==","queueTime":2,"applicationTime":192,"agent":""}</script> <script type="text/javascript">(window.NREUM||(NREUM={})).init={ajax:{deny_list:["bam.nr-data.net"]}};(window.NREUM||(NREUM={})).loader_config={licenseKey:"56aae830c8",applicationID:"15354177"};;/*! For license information please see nr-loader-rum-1.281.0.min.js.LICENSE.txt */ (()=>{var e,t,r={122:(e,t,r)=>{"use strict";r.d(t,{a:()=>i});var n=r(944);function i(e,t){try{if(!e||"object"!=typeof e)return(0,n.R)(3);if(!t||"object"!=typeof t)return(0,n.R)(4);const r=Object.create(Object.getPrototypeOf(t),Object.getOwnPropertyDescriptors(t)),o=0===Object.keys(r).length?e:r;for(let a in o)if(void 0!==e[a])try{if(null===e[a]){r[a]=null;continue}Array.isArray(e[a])&&Array.isArray(t[a])?r[a]=Array.from(new Set([...e[a],...t[a]])):"object"==typeof e[a]&&"object"==typeof t[a]?r[a]=i(e[a],t[a]):r[a]=e[a]}catch(e){(0,n.R)(1,e)}return r}catch(e){(0,n.R)(2,e)}}},555:(e,t,r)=>{"use strict";r.d(t,{Vp:()=>c,fn:()=>s,x1:()=>u});var n=r(384),i=r(122);const o={beacon:n.NT.beacon,errorBeacon:n.NT.errorBeacon,licenseKey:void 0,applicationID:void 0,sa:void 0,queueTime:void 0,applicationTime:void 0,ttGuid:void 0,user:void 0,account:void 0,product:void 0,extra:void 0,jsAttributes:{},userAttributes:void 0,atts:void 0,transactionName:void 0,tNamePlain:void 0},a={};function s(e){try{const t=c(e);return!!t.licenseKey&&!!t.errorBeacon&&!!t.applicationID}catch(e){return!1}}function c(e){if(!e)throw new Error("All info objects require an agent identifier!");if(!a[e])throw new Error("Info for ".concat(e," was never set"));return a[e]}function u(e,t){if(!e)throw new Error("All info objects require an agent identifier!");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.info=a[e])}},217:(e,t,r)=>{"use strict";r.d(t,{D0:()=>h,gD:()=>b,xN:()=>v});r(860).K7.genericEvents;const n="experimental.marks",i="experimental.measures",o="experimental.resources";var a=r(993);const s=e=>{if(!e||"string"!=typeof e)return!1;try{document.createDocumentFragment().querySelector(e)}catch{return!1}return!0};var c=r(614),u=r(944),l=r(384),d=r(122);const f="[data-nr-mask]",g=()=>{const e={feature_flags:[],experimental:{marks:!1,measures:!1,resources:!1},mask_selector:"*",block_selector:"[data-nr-block]",mask_input_options:{color:!1,date:!1,"datetime-local":!1,email:!1,month:!1,number:!1,range:!1,search:!1,tel:!1,text:!1,time:!1,url:!1,week:!1,textarea:!1,select:!1,password:!0}};return{ajax:{deny_list:void 0,block_internal:!0,enabled:!0,autoStart:!0},distributed_tracing:{enabled:void 0,exclude_newrelic_header:void 0,cors_use_newrelic_header:void 0,cors_use_tracecontext_headers:void 0,allowed_origins:void 0},get feature_flags(){return e.feature_flags},set feature_flags(t){e.feature_flags=t},generic_events:{enabled:!0,autoStart:!0},harvest:{interval:30},jserrors:{enabled:!0,autoStart:!0},logging:{enabled:!0,autoStart:!0,level:a.p_.INFO},metrics:{enabled:!0,autoStart:!0},obfuscate:void 0,page_action:{enabled:!0},page_view_event:{enabled:!0,autoStart:!0},page_view_timing:{enabled:!0,autoStart:!0},performance:{get capture_marks(){return e.feature_flags.includes(n)||e.experimental.marks},set capture_marks(t){e.experimental.marks=t},get capture_measures(){return e.feature_flags.includes(i)||e.experimental.measures},set capture_measures(t){e.experimental.measures=t},capture_detail:!0,resources:{get enabled(){return e.feature_flags.includes(o)||e.experimental.resources},set enabled(t){e.experimental.resources=t},asset_types:[],first_party_domains:[],ignore_newrelic:!0}},privacy:{cookies_enabled:!0},proxy:{assets:void 0,beacon:void 0},session:{expiresMs:c.wk,inactiveMs:c.BB},session_replay:{autoStart:!0,enabled:!1,preload:!1,sampling_rate:10,error_sampling_rate:100,collect_fonts:!1,inline_images:!1,fix_stylesheets:!0,mask_all_inputs:!0,get mask_text_selector(){return e.mask_selector},set mask_text_selector(t){s(t)?e.mask_selector="".concat(t,",").concat(f):""===t||null===t?e.mask_selector=f:(0,u.R)(5,t)},get block_class(){return"nr-block"},get ignore_class(){return"nr-ignore"},get mask_text_class(){return"nr-mask"},get block_selector(){return e.block_selector},set block_selector(t){s(t)?e.block_selector+=",".concat(t):""!==t&&(0,u.R)(6,t)},get mask_input_options(){return e.mask_input_options},set mask_input_options(t){t&&"object"==typeof t?e.mask_input_options={...t,password:!0}:(0,u.R)(7,t)}},session_trace:{enabled:!0,autoStart:!0},soft_navigations:{enabled:!0,autoStart:!0},spa:{enabled:!0,autoStart:!0},ssl:void 0,user_actions:{enabled:!0,elementAttributes:["id","className","tagName","type"]}}},p={},m="All configuration objects require an agent identifier!";function h(e){if(!e)throw new Error(m);if(!p[e])throw new Error("Configuration for ".concat(e," was never set"));return p[e]}function v(e,t){if(!e)throw new Error(m);p[e]=(0,d.a)(t,g());const r=(0,l.nY)(e);r&&(r.init=p[e])}function b(e,t){if(!e)throw new Error(m);var r=h(e);if(r){for(var n=t.split("."),i=0;i<n.length-1;i++)if("object"!=typeof(r=r[n[i]]))return;r=r[n[n.length-1]]}return r}},371:(e,t,r)=>{"use strict";r.d(t,{V:()=>f,f:()=>d});var n=r(122),i=r(384),o=r(154),a=r(324);let s=0;const c={buildEnv:a.F3,distMethod:a.Xs,version:a.xv,originTime:o.WN},u={customTransaction:void 0,disabled:!1,isolatedBacklog:!1,loaderType:void 0,maxBytes:3e4,onerror:void 0,ptid:void 0,releaseIds:{},appMetadata:{},session:void 0,denyList:void 0,timeKeeper:void 0,obfuscator:void 0,harvester:void 0},l={};function d(e){if(!e)throw new Error("All runtime objects require an agent identifier!");if(!l[e])throw new Error("Runtime for ".concat(e," was never set"));return l[e]}function f(e,t){if(!e)throw new Error("All runtime objects require an agent identifier!");l[e]={...(0,n.a)(t,u),...c},Object.hasOwnProperty.call(l[e],"harvestCount")||Object.defineProperty(l[e],"harvestCount",{get:()=>++s});const r=(0,i.nY)(e);r&&(r.runtime=l[e])}},324:(e,t,r)=>{"use strict";r.d(t,{F3:()=>i,Xs:()=>o,xv:()=>n});const n="1.281.0",i="PROD",o="CDN"},154:(e,t,r)=>{"use strict";r.d(t,{OF:()=>c,RI:()=>i,WN:()=>l,bv:()=>o,gm:()=>a,mw:()=>s,sb:()=>u});var n=r(863);const i="undefined"!=typeof window&&!!window.document,o="undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self.navigator instanceof WorkerNavigator||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis.navigator instanceof WorkerNavigator),a=i?window:"undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis),s=Boolean("hidden"===a?.document?.visibilityState),c=/iPad|iPhone|iPod/.test(a.navigator?.userAgent),u=c&&"undefined"==typeof SharedWorker,l=((()=>{const e=a.navigator?.userAgent?.match(/Firefox[/\s](\d+\.\d+)/);Array.isArray(e)&&e.length>=2&&e[1]})(),Date.now()-(0,n.t)())},687:(e,t,r)=>{"use strict";r.d(t,{Ak:()=>c,Ze:()=>d,x3:()=>u});var n=r(836),i=r(606),o=r(860),a=r(646);const s={};function c(e,t){const r={staged:!1,priority:o.P3[t]||0};l(e),s[e].get(t)||s[e].set(t,r)}function u(e,t){e&&s[e]&&(s[e].get(t)&&s[e].delete(t),g(e,t,!1),s[e].size&&f(e))}function l(e){if(!e)throw new Error("agentIdentifier required");s[e]||(s[e]=new Map)}function d(e="",t="feature",r=!1){if(l(e),!e||!s[e].get(t)||r)return g(e,t);s[e].get(t).staged=!0,f(e)}function f(e){const t=Array.from(s[e]);t.every((([e,t])=>t.staged))&&(t.sort(((e,t)=>e[1].priority-t[1].priority)),t.forEach((([t])=>{s[e].delete(t),g(e,t)})))}function g(e,t,r=!0){const o=e?n.ee.get(e):n.ee,s=i.i.handlers;if(!o.aborted&&o.backlog&&s){if(r){const e=o.backlog[t],r=s[t];if(r){for(let t=0;e&&t<e.length;++t)p(e[t],r);Object.entries(r).forEach((([e,t])=>{Object.values(t||{}).forEach((t=>{t[0]?.on&&t[0]?.context()instanceof a.y&&t[0].on(e,t[1])}))}))}}o.isolatedBacklog||delete s[t],o.backlog[t]=null,o.emit("drain-"+t,[])}}function p(e,t){var r=e[1];Object.values(t[r]||{}).forEach((t=>{var r=e[0];if(t[0]===r){var n=t[1],i=e[3],o=e[2];n.apply(i,o)}}))}},836:(e,t,r)=>{"use strict";r.d(t,{P:()=>c,ee:()=>u});var n=r(384),i=r(990),o=r(371),a=r(646),s=r(607);const c="nr@context:".concat(s.W),u=function e(t,r){var n={},s={},l={},d=!1;try{d=16===r.length&&(0,o.f)(r).isolatedBacklog}catch(e){}var f={on:p,addEventListener:p,removeEventListener:function(e,t){var r=n[e];if(!r)return;for(var i=0;i<r.length;i++)r[i]===t&&r.splice(i,1)},emit:function(e,r,n,i,o){!1!==o&&(o=!0);if(u.aborted&&!i)return;t&&o&&t.emit(e,r,n);for(var a=g(n),c=m(e),l=c.length,d=0;d<l;d++)c[d].apply(a,r);var p=v()[s[e]];p&&p.push([f,e,r,a]);return a},get:h,listeners:m,context:g,buffer:function(e,t){const r=v();if(t=t||"feature",f.aborted)return;Object.entries(e||{}).forEach((([e,n])=>{s[n]=t,t in r||(r[t]=[])}))},abort:function(){f._aborted=!0,Object.keys(f.backlog).forEach((e=>{delete f.backlog[e]}))},isBuffering:function(e){return!!v()[s[e]]},debugId:r,backlog:d?{}:t&&"object"==typeof t.backlog?t.backlog:{},isolatedBacklog:d};return Object.defineProperty(f,"aborted",{get:()=>{let e=f._aborted||!1;return e||(t&&(e=t.aborted),e)}}),f;function g(e){return e&&e instanceof a.y?e:e?(0,i.I)(e,c,(()=>new a.y(c))):new a.y(c)}function p(e,t){n[e]=m(e).concat(t)}function m(e){return n[e]||[]}function h(t){return l[t]=l[t]||e(f,t)}function v(){return f.backlog}}(void 0,"globalEE"),l=(0,n.Zm)();l.ee||(l.ee=u)},646:(e,t,r)=>{"use strict";r.d(t,{y:()=>n});class n{constructor(e){this.contextId=e}}},908:(e,t,r)=>{"use strict";r.d(t,{d:()=>n,p:()=>i});var n=r(836).ee.get("handle");function i(e,t,r,i,o){o?(o.buffer([e],i),o.emit(e,t,r)):(n.buffer([e],i),n.emit(e,t,r))}},606:(e,t,r)=>{"use strict";r.d(t,{i:()=>o});var n=r(908);o.on=a;var i=o.handlers={};function o(e,t,r,o){a(o||n.d,i,e,t,r)}function a(e,t,r,i,o){o||(o="feature"),e||(e=n.d);var a=t[o]=t[o]||{};(a[r]=a[r]||[]).push([e,i])}},878:(e,t,r)=>{"use strict";function n(e,t){return{capture:e,passive:!1,signal:t}}function i(e,t,r=!1,i){window.addEventListener(e,t,n(r,i))}function o(e,t,r=!1,i){document.addEventListener(e,t,n(r,i))}r.d(t,{DD:()=>o,jT:()=>n,sp:()=>i})},607:(e,t,r)=>{"use strict";r.d(t,{W:()=>n});const n=(0,r(566).bz)()},566:(e,t,r)=>{"use strict";r.d(t,{LA:()=>s,bz:()=>a});var n=r(154);const i="xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx";function o(e,t){return e?15&e[t]:16*Math.random()|0}function a(){const e=n.gm?.crypto||n.gm?.msCrypto;let t,r=0;return e&&e.getRandomValues&&(t=e.getRandomValues(new Uint8Array(30))),i.split("").map((e=>"x"===e?o(t,r++).toString(16):"y"===e?(3&o()|8).toString(16):e)).join("")}function s(e){const t=n.gm?.crypto||n.gm?.msCrypto;let r,i=0;t&&t.getRandomValues&&(r=t.getRandomValues(new Uint8Array(e)));const a=[];for(var s=0;s<e;s++)a.push(o(r,i++).toString(16));return a.join("")}},614:(e,t,r)=>{"use strict";r.d(t,{BB:()=>a,H3:()=>n,g:()=>u,iL:()=>c,tS:()=>s,uh:()=>i,wk:()=>o});const n="NRBA",i="SESSION",o=144e5,a=18e5,s={STARTED:"session-started",PAUSE:"session-pause",RESET:"session-reset",RESUME:"session-resume",UPDATE:"session-update"},c={SAME_TAB:"same-tab",CROSS_TAB:"cross-tab"},u={OFF:0,FULL:1,ERROR:2}},863:(e,t,r)=>{"use strict";function n(){return Math.floor(performance.now())}r.d(t,{t:()=>n})},944:(e,t,r)=>{"use strict";function n(e,t){"function"==typeof console.debug&&console.debug("New Relic Warning: https://github.com/newrelic/newrelic-browser-agent/blob/main/docs/warning-codes.md#".concat(e),t)}r.d(t,{R:()=>n})},284:(e,t,r)=>{"use strict";r.d(t,{t:()=>c,B:()=>s});var n=r(836),i=r(154);const o="newrelic";const a=new Set,s={};function c(e,t){const r=n.ee.get(t);s[t]??={},e&&"object"==typeof e&&(a.has(t)||(r.emit("rumresp",[e]),s[t]=e,a.add(t),function(e={}){try{i.gm.dispatchEvent(new CustomEvent(o,{detail:e}))}catch(e){}}({loaded:!0})))}},990:(e,t,r)=>{"use strict";r.d(t,{I:()=>i});var n=Object.prototype.hasOwnProperty;function i(e,t,r){if(n.call(e,t))return e[t];var i=r();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,t,{value:i,writable:!0,enumerable:!1}),i}catch(e){}return e[t]=i,i}},389:(e,t,r)=>{"use strict";function n(e,t=500,r={}){const n=r?.leading||!1;let i;return(...r)=>{n&&void 0===i&&(e.apply(this,r),i=setTimeout((()=>{i=clearTimeout(i)}),t)),n||(clearTimeout(i),i=setTimeout((()=>{e.apply(this,r)}),t))}}function i(e){let t=!1;return(...r)=>{t||(t=!0,e.apply(this,r))}}r.d(t,{J:()=>i,s:()=>n})},289:(e,t,r)=>{"use strict";r.d(t,{GG:()=>o,sB:()=>a});var n=r(878);function i(){return"undefined"==typeof document||"complete"===document.readyState}function o(e,t){if(i())return e();(0,n.sp)("load",e,t)}function a(e){if(i())return e();(0,n.DD)("DOMContentLoaded",e)}},384:(e,t,r)=>{"use strict";r.d(t,{NT:()=>o,US:()=>l,Zm:()=>a,bQ:()=>c,dV:()=>s,nY:()=>u,pV:()=>d});var n=r(154),i=r(863);const o={beacon:"bam.nr-data.net",errorBeacon:"bam.nr-data.net"};function a(){return n.gm.NREUM||(n.gm.NREUM={}),void 0===n.gm.newrelic&&(n.gm.newrelic=n.gm.NREUM),n.gm.NREUM}function s(){let e=a();return e.o||(e.o={ST:n.gm.setTimeout,SI:n.gm.setImmediate,CT:n.gm.clearTimeout,XHR:n.gm.XMLHttpRequest,REQ:n.gm.Request,EV:n.gm.Event,PR:n.gm.Promise,MO:n.gm.MutationObserver,FETCH:n.gm.fetch,WS:n.gm.WebSocket}),e}function c(e,t){let r=a();r.initializedAgents??={},t.initializedAt={ms:(0,i.t)(),date:new Date},r.initializedAgents[e]=t}function u(e){let t=a();return t.initializedAgents?.[e]}function l(e,t){a()[e]=t}function d(){return function(){let e=a();const t=e.info||{};e.info={beacon:o.beacon,errorBeacon:o.errorBeacon,...t}}(),function(){let e=a();const t=e.init||{};e.init={...t}}(),s(),function(){let e=a();const t=e.loader_config||{};e.loader_config={...t}}(),a()}},843:(e,t,r)=>{"use strict";r.d(t,{u:()=>i});var n=r(878);function i(e,t=!1,r,i){(0,n.DD)("visibilitychange",(function(){if(t)return void("hidden"===document.visibilityState&&e());e(document.visibilityState)}),r,i)}},434:(e,t,r)=>{"use strict";r.d(t,{Jt:()=>o,YM:()=>c});var n=r(836),i=r(607);const o="nr@original:".concat(i.W);var a=Object.prototype.hasOwnProperty,s=!1;function c(e,t){return e||(e=n.ee),r.inPlace=function(e,t,n,i,o){n||(n="");const a="-"===n.charAt(0);for(let s=0;s<t.length;s++){const c=t[s],u=e[c];l(u)||(e[c]=r(u,a?c+n:n,i,c,o))}},r.flag=o,r;function r(t,r,n,s,c){return l(t)?t:(r||(r=""),nrWrapper[o]=t,function(e,t,r){if(Object.defineProperty&&Object.keys)try{return Object.keys(e).forEach((function(r){Object.defineProperty(t,r,{get:function(){return e[r]},set:function(t){return e[r]=t,t}})})),t}catch(e){u([e],r)}for(var n in e)a.call(e,n)&&(t[n]=e[n])}(t,nrWrapper,e),nrWrapper);function nrWrapper(){var o,a,l,d;try{a=this,o=[...arguments],l="function"==typeof n?n(o,a):n||{}}catch(t){u([t,"",[o,a,s],l],e)}i(r+"start",[o,a,s],l,c);try{return d=t.apply(a,o)}catch(e){throw i(r+"err",[o,a,e],l,c),e}finally{i(r+"end",[o,a,d],l,c)}}}function i(r,n,i,o){if(!s||t){var a=s;s=!0;try{e.emit(r,n,i,t,o)}catch(t){u([t,r,n,i],e)}s=a}}}function u(e,t){t||(t=n.ee);try{t.emit("internal-error",e)}catch(e){}}function l(e){return!(e&&"function"==typeof e&&e.apply&&!e[o])}},993:(e,t,r)=>{"use strict";r.d(t,{ET:()=>o,p_:()=>i});var n=r(860);const i={ERROR:"ERROR",WARN:"WARN",INFO:"INFO",DEBUG:"DEBUG",TRACE:"TRACE"},o="log";n.K7.logging},969:(e,t,r)=>{"use strict";r.d(t,{TZ:()=>n,XG:()=>s,rs:()=>i,xV:()=>a,z_:()=>o});const n=r(860).K7.metrics,i="sm",o="cm",a="storeSupportabilityMetrics",s="storeEventMetrics"},630:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewEvent},782:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewTiming},344:(e,t,r)=>{"use strict";r.d(t,{G4:()=>i});var n=r(614);r(860).K7.sessionReplay;const i={RECORD:"recordReplay",PAUSE:"pauseReplay",REPLAY_RUNNING:"replayRunning",ERROR_DURING_REPLAY:"errorDuringReplay"};n.g.ERROR,n.g.FULL,n.g.OFF},234:(e,t,r)=>{"use strict";r.d(t,{W:()=>o});var n=r(836),i=r(687);class o{constructor(e,t){this.agentIdentifier=e,this.ee=n.ee.get(e),this.featureName=t,this.blocked=!1}deregisterDrain(){(0,i.x3)(this.agentIdentifier,this.featureName)}}},603:(e,t,r)=>{"use strict";r.d(t,{j:()=>K});var n=r(860),i=r(555),o=r(371),a=r(908),s=r(836),c=r(687),u=r(289),l=r(154),d=r(944),f=r(969),g=r(384),p=r(344);const m=["setErrorHandler","finished","addToTrace","addRelease","recordCustomEvent","addPageAction","setCurrentRouteName","setPageViewName","setCustomAttribute","interaction","noticeError","setUserId","setApplicationVersion","start",p.G4.RECORD,p.G4.PAUSE,"log","wrapLogger"],h=["setErrorHandler","finished","addToTrace","addRelease"];var v=r(863),b=r(614),y=r(993);var w=r(646),A=r(434);const R=new Map;function _(e,t,r,n){if("object"!=typeof t||!t||"string"!=typeof r||!r||"function"!=typeof t[r])return(0,d.R)(29);const i=function(e){return(e||s.ee).get("logger")}(e),o=(0,A.YM)(i),a=new w.y(s.P);a.level=n.level,a.customAttributes=n.customAttributes;const c=t[r]?.[A.Jt]||t[r];return R.set(c,a),o.inPlace(t,[r],"wrap-logger-",(()=>R.get(c))),i}function E(){const e=(0,g.pV)();m.forEach((t=>{e[t]=(...r)=>function(t,...r){let n=[];return Object.values(e.initializedAgents).forEach((e=>{e&&e.api?e.exposed&&e.api[t]&&n.push(e.api[t](...r)):(0,d.R)(38,t)})),n.length>1?n:n[0]}(t,...r)}))}const x={};function N(e,t,g=!1){t||(0,c.Ak)(e,"api");const m={};var w=s.ee.get(e),A=w.get("tracer");x[e]=b.g.OFF,w.on(p.G4.REPLAY_RUNNING,(t=>{x[e]=t}));var R="api-",E=R+"ixn-";function N(t,r,n,o){const a=(0,i.Vp)(e);return null===r?delete a.jsAttributes[t]:(0,i.x1)(e,{...a,jsAttributes:{...a.jsAttributes,[t]:r}}),j(R,n,!0,o||null===r?"session":void 0)(t,r)}function k(){}m.log=function(e,{customAttributes:t={},level:r=y.p_.INFO}={}){(0,a.p)(f.xV,["API/log/called"],void 0,n.K7.metrics,w),function(e,t,r={},i=y.p_.INFO){(0,a.p)(f.xV,["API/logging/".concat(i.toLowerCase(),"/called")],void 0,n.K7.metrics,e),(0,a.p)(y.ET,[(0,v.t)(),t,r,i],void 0,n.K7.logging,e)}(w,e,t,r)},m.wrapLogger=(e,t,{customAttributes:r={},level:i=y.p_.INFO}={})=>{(0,a.p)(f.xV,["API/wrapLogger/called"],void 0,n.K7.metrics,w),_(w,e,t,{customAttributes:r,level:i})},h.forEach((e=>{m[e]=j(R,e,!0,"api")})),m.addPageAction=j(R,"addPageAction",!0,n.K7.genericEvents),m.recordCustomEvent=j(R,"recordCustomEvent",!0,n.K7.genericEvents),m.setPageViewName=function(t,r){if("string"==typeof t)return"/"!==t.charAt(0)&&(t="/"+t),(0,o.f)(e).customTransaction=(r||"http://custom.transaction")+t,j(R,"setPageViewName",!0)()},m.setCustomAttribute=function(e,t,r=!1){if("string"==typeof e){if(["string","number","boolean"].includes(typeof t)||null===t)return N(e,t,"setCustomAttribute",r);(0,d.R)(40,typeof t)}else(0,d.R)(39,typeof e)},m.setUserId=function(e){if("string"==typeof e||null===e)return N("enduser.id",e,"setUserId",!0);(0,d.R)(41,typeof e)},m.setApplicationVersion=function(e){if("string"==typeof e||null===e)return N("application.version",e,"setApplicationVersion",!1);(0,d.R)(42,typeof e)},m.start=()=>{try{(0,a.p)(f.xV,["API/start/called"],void 0,n.K7.metrics,w),w.emit("manual-start-all")}catch(e){(0,d.R)(23,e)}},m[p.G4.RECORD]=function(){(0,a.p)(f.xV,["API/recordReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.RECORD,[],void 0,n.K7.sessionReplay,w)},m[p.G4.PAUSE]=function(){(0,a.p)(f.xV,["API/pauseReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.PAUSE,[],void 0,n.K7.sessionReplay,w)},m.interaction=function(e){return(new k).get("object"==typeof e?e:{})};const T=k.prototype={createTracer:function(e,t){var r={},i=this,o="function"==typeof t;return(0,a.p)(f.xV,["API/createTracer/called"],void 0,n.K7.metrics,w),g||(0,a.p)(E+"tracer",[(0,v.t)(),e,r],i,n.K7.spa,w),function(){if(A.emit((o?"":"no-")+"fn-start",[(0,v.t)(),i,o],r),o)try{return t.apply(this,arguments)}catch(e){const t="string"==typeof e?new Error(e):e;throw A.emit("fn-err",[arguments,this,t],r),t}finally{A.emit("fn-end",[(0,v.t)()],r)}}}};function j(e,t,r,i){return function(){return(0,a.p)(f.xV,["API/"+t+"/called"],void 0,n.K7.metrics,w),i&&(0,a.p)(e+t,[r?(0,v.t)():performance.now(),...arguments],r?null:this,i,w),r?void 0:this}}function I(){r.e(296).then(r.bind(r,778)).then((({setAPI:t})=>{t(e),(0,c.Ze)(e,"api")})).catch((e=>{(0,d.R)(27,e),w.abort()}))}return["actionText","setName","setAttribute","save","ignore","onEnd","getContext","end","get"].forEach((e=>{T[e]=j(E,e,void 0,g?n.K7.softNav:n.K7.spa)})),m.setCurrentRouteName=g?j(E,"routeName",void 0,n.K7.softNav):j(R,"routeName",!0,n.K7.spa),m.noticeError=function(t,r){"string"==typeof t&&(t=new Error(t)),(0,a.p)(f.xV,["API/noticeError/called"],void 0,n.K7.metrics,w),(0,a.p)("err",[t,(0,v.t)(),!1,r,!!x[e]],void 0,n.K7.jserrors,w)},l.RI?(0,u.GG)((()=>I()),!0):I(),m}var k=r(217),T=r(122);const j={accountID:void 0,trustKey:void 0,agentID:void 0,licenseKey:void 0,applicationID:void 0,xpid:void 0},I={};var S=r(284);const O=e=>{const t=e.startsWith("http");e+="/",r.p=t?e:"https://"+e};let P=!1;function K(e,t={},r,n){let{init:a,info:c,loader_config:u,runtime:d={},exposed:f=!0}=t;d.loaderType=r;const p=(0,g.pV)();c||(a=p.init,c=p.info,u=p.loader_config),(0,k.xN)(e.agentIdentifier,a||{}),function(e,t){if(!e)throw new Error("All loader-config objects require an agent identifier!");I[e]=(0,T.a)(t,j);const r=(0,g.nY)(e);r&&(r.loader_config=I[e])}(e.agentIdentifier,u||{}),c.jsAttributes??={},l.bv&&(c.jsAttributes.isWorker=!0),(0,i.x1)(e.agentIdentifier,c);const m=(0,k.D0)(e.agentIdentifier),h=[c.beacon,c.errorBeacon];P||(m.proxy.assets&&(O(m.proxy.assets),h.push(m.proxy.assets)),m.proxy.beacon&&h.push(m.proxy.beacon),E(),(0,g.US)("activatedFeatures",S.B),e.runSoftNavOverSpa&&=!0===m.soft_navigations.enabled&&m.feature_flags.includes("soft_nav")),d.denyList=[...m.ajax.deny_list||[],...m.ajax.block_internal?h:[]],d.ptid=e.agentIdentifier,(0,o.V)(e.agentIdentifier,d),e.ee=s.ee.get(e.agentIdentifier),void 0===e.api&&(e.api=N(e.agentIdentifier,n,e.runSoftNavOverSpa)),void 0===e.exposed&&(e.exposed=f),P=!0}},374:(e,t,r)=>{r.nc=(()=>{try{return document?.currentScript?.nonce}catch(e){}return""})()},860:(e,t,r)=>{"use strict";r.d(t,{$J:()=>u,K7:()=>s,P3:()=>c,XX:()=>i,qY:()=>n,v4:()=>a});const n="events",i="jserrors",o="browser/blobs",a="rum",s={ajax:"ajax",genericEvents:"generic_events",jserrors:i,logging:"logging",metrics:"metrics",pageAction:"page_action",pageViewEvent:"page_view_event",pageViewTiming:"page_view_timing",sessionReplay:"session_replay",sessionTrace:"session_trace",softNav:"soft_navigations",spa:"spa"},c={[s.pageViewEvent]:1,[s.pageViewTiming]:2,[s.metrics]:3,[s.jserrors]:4,[s.spa]:5,[s.ajax]:6,[s.sessionTrace]:7,[s.softNav]:8,[s.sessionReplay]:9,[s.logging]:10,[s.genericEvents]:11},u={[s.pageViewEvent]:a,[s.pageViewTiming]:n,[s.ajax]:n,[s.spa]:n,[s.softNav]:n,[s.metrics]:i,[s.jserrors]:i,[s.sessionTrace]:o,[s.sessionReplay]:o,[s.logging]:"browser/logs",[s.genericEvents]:"ins"}}},n={};function i(e){var t=n[e];if(void 0!==t)return t.exports;var o=n[e]={exports:{}};return r[e](o,o.exports,i),o.exports}i.m=r,i.d=(e,t)=>{for(var r in t)i.o(t,r)&&!i.o(e,r)&&Object.defineProperty(e,r,{enumerable:!0,get:t[r]})},i.f={},i.e=e=>Promise.all(Object.keys(i.f).reduce(((t,r)=>(i.f[r](e,t),t)),[])),i.u=e=>"nr-rum-1.281.0.min.js",i.o=(e,t)=>Object.prototype.hasOwnProperty.call(e,t),e={},t="NRBA-1.281.0.PROD:",i.l=(r,n,o,a)=>{if(e[r])e[r].push(n);else{var s,c;if(void 0!==o)for(var u=document.getElementsByTagName("script"),l=0;l<u.length;l++){var d=u[l];if(d.getAttribute("src")==r||d.getAttribute("data-webpack")==t+o){s=d;break}}if(!s){c=!0;var f={296:"sha512-zqOtfbjYsGTkQScey1O8Hh9fA1+m2RFxLpfv7BWqqTivgQ6iM13v6QJ4d5xykyDwx1GoMFmngC4SKpFn6VciYg=="};(s=document.createElement("script")).charset="utf-8",s.timeout=120,i.nc&&s.setAttribute("nonce",i.nc),s.setAttribute("data-webpack",t+o),s.src=r,0!==s.src.indexOf(window.location.origin+"/")&&(s.crossOrigin="anonymous"),f[a]&&(s.integrity=f[a])}e[r]=[n];var g=(t,n)=>{s.onerror=s.onload=null,clearTimeout(p);var i=e[r];if(delete e[r],s.parentNode&&s.parentNode.removeChild(s),i&&i.forEach((e=>e(n))),t)return t(n)},p=setTimeout(g.bind(null,void 0,{type:"timeout",target:s}),12e4);s.onerror=g.bind(null,s.onerror),s.onload=g.bind(null,s.onload),c&&document.head.appendChild(s)}},i.r=e=>{"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},i.p="https://js-agent.newrelic.com/",(()=>{var e={374:0,840:0};i.f.j=(t,r)=>{var n=i.o(e,t)?e[t]:void 0;if(0!==n)if(n)r.push(n[2]);else{var o=new Promise(((r,i)=>n=e[t]=[r,i]));r.push(n[2]=o);var a=i.p+i.u(t),s=new Error;i.l(a,(r=>{if(i.o(e,t)&&(0!==(n=e[t])&&(e[t]=void 0),n)){var o=r&&("load"===r.type?"missing":r.type),a=r&&r.target&&r.target.src;s.message="Loading chunk "+t+" failed.\n("+o+": "+a+")",s.name="ChunkLoadError",s.type=o,s.request=a,n[1](s)}}),"chunk-"+t,t)}};var t=(t,r)=>{var n,o,[a,s,c]=r,u=0;if(a.some((t=>0!==e[t]))){for(n in s)i.o(s,n)&&(i.m[n]=s[n]);if(c)c(i)}for(t&&t(r);u<a.length;u++)o=a[u],i.o(e,o)&&e[o]&&e[o][0](),e[o]=0},r=self["webpackChunk:NRBA-1.281.0.PROD"]=self["webpackChunk:NRBA-1.281.0.PROD"]||[];r.forEach(t.bind(null,0)),r.push=t.bind(null,r.push.bind(r))})(),(()=>{"use strict";i(374);var e=i(944),t=i(344),r=i(566);class n{agentIdentifier;constructor(){this.agentIdentifier=(0,r.LA)(16)}#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}addPageAction(e,t){return this.#e("addPageAction",e,t)}recordCustomEvent(e,t){return this.#e("recordCustomEvent",e,t)}setPageViewName(e,t){return this.#e("setPageViewName",e,t)}setCustomAttribute(e,t,r){return this.#e("setCustomAttribute",e,t,r)}noticeError(e,t){return this.#e("noticeError",e,t)}setUserId(e){return this.#e("setUserId",e)}setApplicationVersion(e){return this.#e("setApplicationVersion",e)}setErrorHandler(e){return this.#e("setErrorHandler",e)}addRelease(e,t){return this.#e("addRelease",e,t)}log(e,t){return this.#e("log",e,t)}}class o extends n{#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}start(){return this.#e("start")}finished(e){return this.#e("finished",e)}recordReplay(){return this.#e(t.G4.RECORD)}pauseReplay(){return this.#e(t.G4.PAUSE)}addToTrace(e){return this.#e("addToTrace",e)}setCurrentRouteName(e){return this.#e("setCurrentRouteName",e)}interaction(){return this.#e("interaction")}wrapLogger(e,t,r){return this.#e("wrapLogger",e,t,r)}}var a=i(860),s=i(217);const c=Object.values(a.K7);function u(e){const t={};return c.forEach((r=>{t[r]=function(e,t){return!0===(0,s.gD)(t,"".concat(e,".enabled"))}(r,e)})),t}var l=i(603);var d=i(687),f=i(234),g=i(289),p=i(154),m=i(384);const h=e=>p.RI&&!0===(0,s.gD)(e,"privacy.cookies_enabled");function v(e){return!!(0,m.dV)().o.MO&&h(e)&&!0===(0,s.gD)(e,"session_trace.enabled")}var b=i(389);class y extends f.W{constructor(e,t,r=!0){super(e.agentIdentifier,t),this.auto=r,this.abortHandler=void 0,this.featAggregate=void 0,this.onAggregateImported=void 0,!1===e.init[this.featureName].autoStart&&(this.auto=!1),this.auto?(0,d.Ak)(e.agentIdentifier,t):this.ee.on("manual-start-all",(0,b.J)((()=>{(0,d.Ak)(e.agentIdentifier,this.featureName),this.auto=!0,this.importAggregator(e)})))}importAggregator(t,r={}){if(this.featAggregate||!this.auto)return;let n;this.onAggregateImported=new Promise((e=>{n=e}));const o=async()=>{let o;try{if(h(this.agentIdentifier)){const{setupAgentSession:e}=await i.e(296).then(i.bind(i,861));o=e(t)}}catch(t){(0,e.R)(20,t),this.ee.emit("internal-error",[t]),this.featureName===a.K7.sessionReplay&&this.abortHandler?.()}try{if(!this.#t(this.featureName,o))return(0,d.Ze)(this.agentIdentifier,this.featureName),void n(!1);const{lazyFeatureLoader:e}=await i.e(296).then(i.bind(i,103)),{Aggregate:a}=await e(this.featureName,"aggregate");this.featAggregate=new a(t,r),t.runtime.harvester.initializedAggregates.push(this.featAggregate),n(!0)}catch(t){(0,e.R)(34,t),this.abortHandler?.(),(0,d.Ze)(this.agentIdentifier,this.featureName,!0),n(!1),this.ee&&this.ee.abort()}};p.RI?(0,g.GG)((()=>o()),!0):o()}#t(e,t){switch(e){case a.K7.sessionReplay:return v(this.agentIdentifier)&&!!t;case a.K7.sessionTrace:return!!t;default:return!0}}}var w=i(630);class A extends y{static featureName=w.T;constructor(e,t=!0){super(e,w.T,t),this.importAggregator(e)}}var R=i(908),_=i(843),E=i(878),x=i(782),N=i(863);class k extends y{static featureName=x.T;constructor(e,t=!0){super(e,x.T,t),p.RI&&((0,_.u)((()=>(0,R.p)("docHidden",[(0,N.t)()],void 0,x.T,this.ee)),!0),(0,E.sp)("pagehide",(()=>(0,R.p)("winPagehide",[(0,N.t)()],void 0,x.T,this.ee))),this.importAggregator(e))}}var T=i(969);class j extends y{static featureName=T.TZ;constructor(e,t=!0){super(e,T.TZ,t),this.importAggregator(e)}}new class extends o{constructor(t){super(),p.gm?(this.features={},(0,m.bQ)(this.agentIdentifier,this),this.desiredFeatures=new Set(t.features||[]),this.desiredFeatures.add(A),this.runSoftNavOverSpa=[...this.desiredFeatures].some((e=>e.featureName===a.K7.softNav)),(0,l.j)(this,t,t.loaderType||"agent"),this.run()):(0,e.R)(21)}get config(){return{info:this.info,init:this.init,loader_config:this.loader_config,runtime:this.runtime}}run(){try{const t=u(this.agentIdentifier),r=[...this.desiredFeatures];r.sort(((e,t)=>a.P3[e.featureName]-a.P3[t.featureName])),r.forEach((r=>{if(!t[r.featureName]&&r.featureName!==a.K7.pageViewEvent)return;if(this.runSoftNavOverSpa&&r.featureName===a.K7.spa)return;if(!this.runSoftNavOverSpa&&r.featureName===a.K7.softNav)return;const n=function(e){switch(e){case a.K7.ajax:return[a.K7.jserrors];case a.K7.sessionTrace:return[a.K7.ajax,a.K7.pageViewEvent];case a.K7.sessionReplay:return[a.K7.sessionTrace];case a.K7.pageViewTiming:return[a.K7.pageViewEvent];default:return[]}}(r.featureName).filter((e=>!(e in this.features)));n.length>0&&(0,e.R)(36,{targetFeature:r.featureName,missingDependencies:n}),this.features[r.featureName]=new r(this)}))}catch(t){(0,e.R)(22,t);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,m.Zm)();delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.features,delete this.sharedAggregator;return r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[A,k,j],loaderType:"lite"})})()})();</script><![endif]--> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <!-- cookiebot --> <script id="Cookiebot" src="https://consent.cookiebot.com/uc.js" data-cbid="a277de5b-d142-4552-99ba-1d8e53a1cf2e" async type="text/javascript"></script> <!-- Google Tag Manager --> <script data-cookieconsent="ignore"> function gtag() { if (typeof dataLayer !== "undefined") { dataLayer.push(arguments); } } gtag("consent", "default", { ad_storage: "denied", analytics_storage: "denied", functionality_storage: "denied", personalization_storage: "denied", security_storage: "granted", wait_for_update: 500, }); gtag("set", "ads_data_redaction", true); gtag("set", "url_passthrough", true); </script> <script> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'}); var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:''; j.async=true;j.src='//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer',"GTM-PT7FQF"); </script> <!-- End Google Tag Manager --> <!-- category id: 428893 --> <!-- question id: 1845499 --> <!-- root category: 428893 Dashboard --> <title>Smartsupp &mdash; File sharing</title> <meta name=viewport content="width=device-width,initial-scale=1"> <meta name="google-site-verification" content="Z82twWthlIDqwk12WYXum5QXfOzCjWmGvBclttey_l4" /> <meta name="seznam-wmt" content="ifj66cnMwhda8JPWYzRuIuqgbN5k26f0" /> <meta name="robots" content="index,follow"> <link rel="canonical" href="https://help.smartsupp.com/en_US/dashboard/file-sharing"> <meta name="description" content="File types allowed in Smartsupp To protect you against potential viruses, harmful software or other dangerous files, Smartsupp allows only certain types of" /> <meta property="og:description" content="File types allowed in Smartsupp To protect you against potential viruses, harmful software or other dangerous files, Smartsupp allows only certain types of" /> <meta name="keywords" content=""> <link rel="shortcut icon" type="image/*" href="https://icon.horse/icon/smartsupp.com" /> <!-- Article Feedback Modal --> <link rel="stylesheet" href="/feedbacks.css"> <link rel="stylesheet" href="/knowledgebase.css"> <link rel="stylesheet" href="https://s3.amazonaws.com/assets.helpjuice.com/fontawesome/css/all.min.css" /> <link rel="stylesheet" href="https://helpjuice-static.s3.amazonaws.com/assets.helpjuice.com/country-flags/flags.min.css" /> <link href="https://static.helpjuice.com/helpjuice_production/uploads/account/13961/main_css_13961-e1e684b7a79b9653900b4f09cda3291988284bc02e129b88e423f5f7737f1b68.css" media="all" rel="stylesheet" /> <script src="https://code.jquery.com/jquery-3.3.1.min.js"></script> <link href="https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,200;0,300;0,400;0,500;0,600;0,700;0,800;1,400&display=swap" rel="stylesheet"> <meta name="question-id" content="1845499"><meta name="category-id" content="428893"><meta name="flow-id" content=""><meta name="current-language" content="en_US"><meta name="knowledge-base-url" content="https://help.smartsupp.com/?kb_language=en_US"><meta name="current-user-id" content=""><meta name="ignore-users-analytics" content="false"><meta name="reading-timeout" content="10000"><meta name="account-subdirectory-prefix" content=""><meta name="current-account-id" content="13961"><meta name="account-subdomain" content="smartsupp"><meta name="helpjuice-knowledge-base-url" content="https://smartsupp.helpjuice.com/"></head> <body class="blank-theme question_page fontfix"> <!--START_COMPONENT_MAIN_HEADER_CONTAINER--> <header id="header" class="o-header" data-helpjuice-component="Main Header Container" data-helpjuice-element="Container" data-helpjuice-attributes="visibility,background"> <div class="o-container o-container--wider"> <div class="o-header__wrapper"> <div class="o-header__mobile-group"> <div class="o-header__logo"> <a href="/" class="o-header__logo-link" aria-label="Back to homepage"> <svg viewBox="0 0 244.7 46.4" xmlns="http://www.w3.org/2000/svg"><g fill="#2c3c45"><path d="m8.7.0h15.4l.1.1v6.2l-.1.1H9.8c-1.6.0-2.6.5-3.1 1.6a2.66 2.66.0 00-.3 1.2 2.73 2.73.0 002.2 2.7 1.27 1.27.0 01.6.1h7.7a12.14 12.14.0 0110.9 6.2 12 12 0 011.5 5.2v1.4a11.73 11.73.0 01-3.5 7.8c-2.6 2.3-5.2 3.5-7.8 3.5h-17.9l-.1-.1v-6.3l.1-.1h17c2.6.0 4.5-1.3 5.6-4a7.77 7.77.0 00.2-1.6 5.39 5.39.0 00-3.3-5.1 4.68 4.68.0 00-2.6-.5H9.1a9 9 0 01-7.6-4.2 8.56 8.56.0 01-1.4-4.6v-.9a8.91 8.91.0 012.4-5.8 8.72 8.72.0 016.2-2.9z"></path><path d="m43 11.9h.9a12 12 0 018.4 3.8 11.62 11.62.0 018.4-3.8h.9a12 12 0 018.4 3.8 12.79 12.79.0 012.8 5.1 18.66 18.66.0 01.4 2.5v12.6l-.1.1h-6.2l-.1-.1V24a5.52 5.52.0 00-4-5.5 5.85 5.85.0 00-1.3-.2h-.8c-1.8.0-3.4 1-4.7 2.9a7.35 7.35.0 00-.7 3v11.7l-.1.1h-6.1l-.1-.1V23.8a5.49 5.49.0 00-3.1-4.9 6 6 0 00-2.3-.6h-.5c-1.9.0-3.4 1-4.7 3a7.07 7.07.0 00-.7 3.8v10.8l-.1.1h-6.2l-.1-.1V23.5c0-3.2 1.4-6.1 4.2-8.8a12.29 12.29.0 017.5-2.8z"></path><path d="m87 12.11h.87a11.94 11.94.0 0111.62 11.83V36l-.07.1H93.2l-.1-.1v-1.3a11.89 11.89.0 01-5.54 1.37h-.22A12 12 0 0175.51 24.51v-.87q0-4.49 3.86-8.43a11.9 11.9.0 017.63-3.1zm.15 6.39c-1.86.0-3.41 1-4.67 3a6.28 6.28.0 00-.67 2.63 5.59 5.59.0 003.26 5.09 5.36 5.36.0 002.23.52h.27a5.4 5.4.0 004.87-3.05 5.2 5.2.0 00.62-2.44v-.27a5.51 5.51.0 00-5.29-5.44z"></path><path d="m113.7 11.5h7.5l.1.1v6.3l-.1.1h-6c-2.3.0-3.9.5-4.7 1.4a5.75 5.75.0 00-1.5 1.9 7.57 7.57.0 00-.6 3.5v11.1l-.1.1h-6.2l-.1-.1V23.3c0-3 1.3-5.9 3.9-8.6a12.5 12.5.0 017.8-3.2z"></path><path d="m123.6.0h6.1l.1.1V12h7.5l.1.1v6.2l-.1.1h-7.5V23c0 2 .3 3.4 1 4.2a5.83 5.83.0 005.1 2.5h1.4l.1.1v6.1l-.1.1H135a11.62 11.62.0 01-7.9-3.4 11.75 11.75.0 01-3.6-8.2z"></path></g><path d="m167.8 12h6.1l.1.1V23c0 2.1.4 3.6 1.2 4.4a5.45 5.45.0 004.3 2.1h.3c2.2.0 3.9-1.1 5.1-3.4a7.79 7.79.0 00.4-2.1V12l.1-.1h6.2l.1.1v11.9q0 6.3-5.7 10.2a12 12 0 01-6.1 1.8h-.3a11.71 11.71.0 01-9.5-4.9 12 12 0 01-2.3-6.6z" fill="#4088e6"></path><path d="m205.8 10.4h.9a11.93 11.93.0 0111.6 11.8v.2a11.94 11.94.0 01-5.4 10 11.67 11.67.0 01-6.6 2h-.2a11.82 11.82.0 01-5.5-1.4v13.3l-.1.1h-6.2l-.1-.1V22q0-4.5 3.9-8.4a11.54 11.54.0 017.7-3.2zm.4 6.4h-.2c-1.9.0-3.4 1-4.7 3a7.67 7.67.0 00-.7 2.7 5.59 5.59.0 003.3 5.1 5.93 5.93.0 002.3.5h.3a5.38 5.38.0 004.9-3.1 5.33 5.33.0 00.6-2.4v-.3a5.49 5.49.0 00-3.1-4.9 9 9 0 00-2.2-.6z" fill="#4088e6"></path><path d="m232.2 10.4h.9a11.93 11.93.0 0111.6 11.8v.2a11.94 11.94.0 01-5.4 10 11.67 11.67.0 01-6.6 2h-.2A11.82 11.82.0 01227 33v13.3l-.1.1h-6.2l-.1-.1V22q0-4.5 3.9-8.4a11.54 11.54.0 017.7-3.2zm.4 6.4h-.2c-1.9.0-3.4 1-4.7 3a7.67 7.67.0 00-.7 2.7 5.59 5.59.0 003.3 5.1 5.93 5.93.0 002.3.5h.3a5.38 5.38.0 004.9-3.1 5.33 5.33.0 00.6-2.4v-.3a5.49 5.49.0 00-3.1-4.9 9 9 0 00-2.2-.6z" fill="#4088e6"></path><path d="m206.3 14.1a7.9 7.9.0 11-7.9 7.9 7.85 7.85.0 017.9-7.9z" fill="#fff"></path><path d="m206 16.9a4.53 4.53.0 00-1.6.3 1.78 1.78.0 11-.7 3.5 1.71 1.71.0 01-1.4-1.3 3.89 3.89.0 105-2.3 5.07 5.07.0 00-1.3-.2z" fill="#2c3c45"></path><path d="m232.4 14.1a7.9 7.9.0 11-7.9 7.9 7.85 7.85.0 017.9-7.9z" fill="#fff"></path><path d="m232.2 16.9a4.53 4.53.0 00-1.6.3 1.78 1.78.0 11-.7 3.5 1.71 1.71.0 01-1.4-1.3 3.89 3.89.0 105-2.3 5.85 5.85.0 00-1.3-.2z" fill="#2c3c45"></path><path d="m148.8 17.7h13.6v-5.8h-13.6a7.4 7.4.0 000 14.8h9a1.6 1.6.0 010 3.2h-16.4v5.8h16.4a7.35 7.35.0 00.1-14.7h-9a1.58 1.58.0 01-1.6-1.6 1.48 1.48.0 011.5-1.7z" fill="#4088e6"></path></svg> </a> </div> <button type="button" class="o-header__toggle-btn" id="header-toggle-btn"> <div class="sr-only">Display/hide navigation</div> </button> </div> <div class="o-header__nav-wrapper"> <a href="https://www.smartsupp.com/" class="o-header__backlink"> Back to our website </a> </div> <div class="o-header__buttons"> <div class="o-header__languages"> <div class="hj-language-switcher"> <div class="current-language"> <span class="flag-icon flag-icon-us"></span> <span class="language-name">English (US)</span> </div> <div class="languages"> <div> <a href="/en_US/file-sharing" class="current" rel="nofollow"> <span class="language-code">US</span> <span class="flag-icon flag-icon-us"></span> <span class="language-name">English (US)</span> </a> </div> <div> <a href="/fr_FR/file-sharing" class="" rel="nofollow"> <span class="language-code">FR</span> <span class="flag-icon flag-icon-fr"></span> <span class="language-name">French</span> </a> </div> <div> <a href="/de_DE/file-sharing" class="" rel="nofollow"> <span class="language-code">DE</span> <span class="flag-icon flag-icon-de"></span> <span class="language-name">German</span> </a> </div> <div> <a href="/es_ES/file-sharing" class="" rel="nofollow"> <span class="language-code">ES</span> <span class="flag-icon flag-icon-es"></span> <span class="language-name">Spanish</span> </a> </div> <div> <a href="/it_IT/file-sharing" class="" rel="nofollow"> <span class="language-code">IT</span> <span class="flag-icon flag-icon-it"></span> <span class="language-name">Italian</span> </a> </div> <div> <a href="/pl_PL/file-sharing" class="" rel="nofollow"> <span class="language-code">PL</span> <span class="flag-icon flag-icon-pl"></span> <span class="language-name">Polish</span> </a> </div> <div> <a href="/cs_CS/file-sharing" class="" rel="nofollow"> <span class="language-code">CS</span> <span class="flag-icon flag-icon-cs"></span> <span class="language-name">Czech</span> </a> </div> <div> <a href="/hu_HU/file-sharing" class="" rel="nofollow"> <span class="language-code">HU</span> <span class="flag-icon flag-icon-hu"></span> <span class="language-name">Hungarian</span> </a> </div> </div> </div> </div> </div> </div> </div> </header> <!--END_COMPONENT_MAIN_HEADER_CONTAINER--> <div class="o-container o-container--wider"> <div class="o-breadsearch"> <!--START_COMPONENT_MULTILINGUAL_BREADCRUMB_NAVIGATION--> <div class="c-breadcrumbs" id="breadcrumbs" data-helpjuice-component="Multilingual Breadcrumb Navigation" data-helpjuice-element="Container" data-helpjuice-attributes="visibility,background"> <a href="https://www.smartsupp.com/" class="c-breadcrumbs__item" data-helpjuice-element="Breadcrumb Item Link" data-helpjuice-attributes="visibility,font_size,color,link"> <svg xmlns="http://www.w3.org/2000/svg" height="24" viewBox="0 0 24 24" width="24" fill="currentcolor"><path d="M0 0h24v24H0V0z" fill="none"></path><path d="M12 5.69l5 4.5V18h-2v-6H9v6H7v-7.81l5-4.5M12 3 2 12h3v8h6v-6h2v6h6v-8h3L12 3z"></path></svg> </a> <a href="https://www.smartsupp.com/" class="c-breadcrumbs__item" data-helpjuice-element="Breadcrumb Item Resources" data-helpjuice-attributes="visibility,font_size,color,link"> Resources </a> <a href="https://help.smartsupp.com/" class="c-breadcrumbs__item" data-helpjuice-element="Breadcrumb Navigation Item 1" data-helpjuice-attributes="visibility,font_size,color,link"> Help </a> <a href="/en_US/dashboard" class="c-breadcrumbs__item" data-helpjuice-element="Breadcrumb Navigation Item" data-helpjuice-attributes="visibility,font_size,color,link">Dashboard</a> <a href="/en_US/dashboard/file-sharing" class="c-breadcrumbs__item" data-helpjuice-element="Breadcrumb Item Link 1" data-helpjuice-attributes="visibility,font_size,color,link">File sharing</a> </div> <!--END_COMPONENT_MULTILINGUAL_BREADCRUMB_NAVIGATION--> <div class="o-breadsearch__search"> <div class="o-breadsearch__search-form-wrapper"> <div class="o-breadsearch__search-form" autocomplete="off"> <input id="search" name="search" class="js-search-input o-breadsearch__search-input" size="30" type="text" autocomplete="off" placeholder="Hi, how can we help?" /> <div id="search-results" class="js-search-results u-search-results"> <div class="u-search-results__heading"> Search results for "<span class="js-search-results-query"></span>" </div> <ul id="results" class="js-search-results-list u-search-results__list"> </ul> </div> </div> </div> </div> </div> </div> <!--START_COMPONENT_HELP_CENTER_CONTENT_CONTAINER--> <div id="page_content" data-helpjuice-component="Help Center Content Container" data-helpjuice-element="Container" data-helpjuice-attributes="visibility,background"> <div class="o-container o-container--wider" data-helpjuice-element="Help Center Tutorial Container" data-helpjuice-attributes="visibility,background"> <div class="c-bluebox" data-helpjuice-element="Help Center Blue Box" data-helpjuice-attributes="visibility,background"> <div class="o-grid o-grid--center-vertical" data-helpjuice-element="Center Vertical Help Center Grid" data-helpjuice-attributes="visibility,background"> <div class="o-grid__col o-grid__col--lg-6" data-helpjuice-element="Help Center Tutorial Section" data-helpjuice-attributes="visibility,background"> <div class="c-bluebox__heading" data-helpjuice-element="Bluebox Help Center Heading" data-helpjuice-attributes="visibility,background"> Dashboard </div> <div class="c-bluebox__text" data-helpjuice-element="Technical Issues Tutorial Text" data-helpjuice-attributes="visibility,background"> Learn how to effectively work with the Dashboard to save you time and resources. </div> </div> <div class="o-grid__col o-grid__col--lg-6" data-helpjuice-element="Blue Box Center Vertical Grid Column" data-helpjuice-attributes="visibility,background"> <div class="c-bluebox__illustration" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428893/dashboard.png');" data-helpjuice-element="Bluebox Illustration Container" data-helpjuice-attributes="visibility,background"></div> </div> </div> </div> <div class="o-grid" data-helpjuice-element="Page Content Grid Container" data-helpjuice-attributes="visibility,background"> <div class="o-grid__col o-grid__col--lg-3" data-helpjuice-element="Page Content Grid Col Lg" data-helpjuice-attributes="visibility,background"> <ul class="c-category-list" data-helpjuice-element="Category List Sidebar" data-helpjuice-attributes="visibility"> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/getting-started" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428889/getting-started.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Getting started </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/installation-plugins" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428890/instalation_plugins.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Installation & Plugins </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/chatbots-automation" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428902/chatbots-automation.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Chatbots & automations </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/ai" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/603096/ai.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> AI </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/chatbox" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428892/chatbix_settings.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Chat box </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/dashboard" class="c-category-list__link c-category-list__link--active" data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428893/dashboard.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Dashboard </div> </a> <ul class="c-category-list__submenu" data-helpjuice-element="Category List Submenu" data-helpjuice-attributes="visibility"> <!-- subcategories: --> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/dashboard-languages" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Dashboard languages</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/visitors" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Visitors</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/block-visitor" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Block visitor</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/dashboard-language" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Dashboard language</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/cookie-consent" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Cookie consent</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/shortcuts" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Shortcuts</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/file-sharing" class="c-category-list__submenu-link c-category-list__submenu-link--active" data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">File sharing</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/cant-see-dashboard" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Why can't I see the dashboard?</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/chatbox/contact-form" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Contact form</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/contacts" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Contacts</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/contact-tagging" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Contact tagging</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/ai/ai-reply-assistant" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">AI Reply Assistant</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/contact-properties" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Contact Properties</a> </li> <li class="c-category-list__submenu-item"> <a href="/en_US/dashboard/profile-settings" class="c-category-list__submenu-link " data-helpjuice-element="Active Submenu Category Link" data-helpjuice-attributes="visibility,font_size,color,link">Profile Settings</a> </li> </ul> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/privacy-legal" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428894/privacy_legal.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Privacy & Legal </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/mobile-apps" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428895/mobile_apps.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Mobile apps </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/features" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428896/features-idiots-2.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Features </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/notifications" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428897/notifications.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Notifications </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/faq" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428898/faq.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> FAQ </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/tips-tricks" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Tips & tricks </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/agents" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428899/agents-2.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Agents </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/conversations" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428900/live-chat.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Conversations </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/statistics" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428901/statistics-idiots-3.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Statistics </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/integrations" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428891/integration.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Integrations </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/price-packages" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/428904/price_packages.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Price & Packages </div> </a> </li> <li class="c-category-list__item" data-helpjuice-element="Category List Item" data-helpjuice-attributes="font_size,color"> <a href="/en_US/localization" class="c-category-list__link " data-helpjuice-element="Active Category Link" data-helpjuice-attributes="visibility,font_size,color,link"> <div class="c-category-list__link-icon" style="background-image: url('https://static.helpjuice.com/helpjuice_production/uploads/category/image/13961/431337/lcoalisation.png');" data-helpjuice-element="Category List Link Icon" data-helpjuice-attributes="visibility,background"></div> <div class="c-category-list__link-name" data-helpjuice-element="Active Category Link Name" data-helpjuice-attributes="visibility,background"> Localization </div> </a> </li> </ul> </div> <div class="o-grid__col o-grid__col--lg-9" data-helpjuice-element="Page Content Wide Grid Column" data-helpjuice-attributes="visibility,background"> <!--START_COMPONENT_MULTILINGUAL_CUSTOMER_SERVICE_ARTICLE--> <article class="o-answer" data-controller="feedbacks" data-feedbacks-load-form-value="/admin/feedbacks/comments/new?question_id=1845499" data-helpjuice-component="Article Hero" data-helpjuice-element="Container" data-helpjuice-attributes="visibility,background"> <h1 class="o-answer__heading" data-helpjuice-element="Answer Article Heading" data-helpjuice-attributes="font_size,color"> File sharing </h1> <div class="helpjuice-table-of-contents-container" data-helpjuice-element="Article Table Of Contents Container" data-helpjuice-attributes="visibility,background"> <p data-helpjuice-element="Multilingual Table Of Contents Paragraph" data-helpjuice-attributes="font_size,color"> Table of Contents </p> <div class="helpjuice-toc-items" data-helpjuice-element="Answer Article Table Of Contents Items" data-helpjuice-attributes="visibility,background"> <a href="#file-types-allowed-in-smartsupp-0" data-tag-name="H2" data-helpjuice-element="Answer Table Of Contents Link" data-helpjuice-attributes="visibility,font_size,color"> File types allowed in Smartsupp </a> <a href="#maximum-file-size-1" data-tag-name="H2" data-helpjuice-element="Answer Table Of Contents Link" data-helpjuice-attributes="visibility,font_size,color"> Maximum file size </a> </div> </div> <div class="o-answer__content fr-view" data-action="mouseup->feedbacks#update" data-helpjuice-element="Answer Content View" data-helpjuice-attributes="visibility,background"> <div class="helpjuice-article-body-content helpjuice-editor-content"><h2>File types allowed in Smartsupp</h2><p>To protect you against potential viruses, harmful software or other dangerous files, Smartsupp allows only certain types of files to be sent.</p><p>List of the <strong>allowed file types</strong>:</p><pre>'application/msword', // <strong>.doc</strong> 'application/vnd.openxmlformats-officedocument.wordprocessingml.document', // <strong>.docx </strong>'application/vnd.ms-powerpoint', // <strong>.ppt</strong> 'application/vnd.openxmlformats-officedocument.presentationml.presentation', // .<strong>pptx</strong> 'application/pdf', // <strong>.pdf </strong>'application/vnd.ms-powerpoint', // <strong>.pps </strong>'application/vnd.openxmlformats-officedocument.presentationml.slideshow', // <strong>.ppsx</strong> 'application/vnd.ms-excel', // <strong>.xls</strong> 'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet', // <strong>.xlsx</strong> 'application/xml', // <strong>.xml</strong> 'text/plain', // <strong>.txt</strong> 'image/*', //<strong>all images</strong> 'text/csv', // <strong>.csv</strong> 'text/xml', // <strong>.xml</strong> 'video/mp4', // <strong>.mp4</strong> 'video/quicktime', // <strong>.mov </strong>//<strong> .key</strong></pre><h2>Maximum file size</h2><p>The maximum size of the attachment in Smartsupp is limited to<strong> 20 MB</strong>.</p><div class="helpjuice-callout success"> <div class="helpjuice-callout-body"><p><strong>Note</strong>: You can upload larger files to Google Drive or Dropbox and sent your customer a link via the <a href="https://www.smartsupp.com/live-chat/">chat</a>.</p></div> <div class="helpjuice-callout-delete">聽</div> </div></div> </div> <div class="o-answer__undertext" data-helpjuice-element="Multilingual Customer Service Note" data-helpjuice-attributes="visibility,background"> <em data-helpjuice-element="Multilingual Customer Support Emphasis" data-helpjuice-attributes="font_size,color"> Still confused? Contact us via the chat box in your dashboard and we鈥檒l be happy to get in touch with you. Please note that customer service is included only in paid packages. </em> </div> </article> <!--END_COMPONENT_MULTILINGUAL_CUSTOMER_SERVICE_ARTICLE--> <!--START_COMPONENT_ARTICLE_FEEDBACK_PROMPT--> <div class="c-helpful was-this-helpful" data-helpjuice-component="Article Feedback Prompt" data-helpjuice-element="Container" data-helpjuice-attributes="visibility,background"> <h2 class="c-helpful__text" data-helpjuice-element="Article Feedback Prompt Header" data-helpjuice-attributes="font_size,color,text">Was this article helpful? Rate it and help us improve your experience.</h2> <form accept-charset="UTF-8" action="/questions/1845499/feedbacks" method="post" class="c-helpful__btns" data-helpjuice-element="Helpful Feedback Form" data-helpjuice-attributes="font_size,color"> <div class="hidden" data-helpjuice-element="Hidden Helpful Buttons Container" data-helpjuice-attributes="visibility,background"><input name="authenticity_token" type="hidden" value="W7fIKyhlMGSYY6ZpNZ0EjAuXfvwpXGjx8KK7p9liJk0="></div> <input id="feedback_score" name="feedback[score]" type="hidden" value="0"> <a href="#" id="yes" class="response feedback c-helpful__btn c-helpful__btn--yes" data-helpjuice-element="Helpful Feedback Yes Button" data-helpjuice-attributes="visibility,font_size,color,link"> <span class="sr-only" data-helpjuice-element="Feedback Confirmation Yes Button" data-helpjuice-attributes="font_size,color"> Yes (1) </span> </a> <a href="#" id="no" class="response feedback c-helpful__btn c-helpful__btn--no" data-helpjuice-element="Negative Feedback Button" data-helpjuice-attributes="visibility,font_size,color,link"> <span class="sr-only" data-helpjuice-element="Negative Feedback Button Label" data-helpjuice-attributes="font_size,color"> No (1) </span> </a> </form> <a class="enable-feedback" data-action="click->feedbacks#showFeedbackForm" data-helpjuice-element="Article Feedback Link" data-helpjuice-attributes="visibility,font_size,color,link,text"> Give feedback about this article </a> </div> <!--END_COMPONENT_ARTICLE_FEEDBACK_PROMPT--> <!--START_COMPONENT_MULTILINGUAL_RECOMMENDED_ARTICLES--> <div class="c-posts" data-helpjuice-component="Multilingual Recommended Articles" data-helpjuice-element="Container" data-helpjuice-attributes="visibility,background"> <h2 class="c-posts__heading" data-helpjuice-element="Recommended Articles Multilingual Heading" data-helpjuice-attributes="font_size,color"> Recommended Articles </h2> <div class="o-grid" data-helpjuice-element="Posts Grid Container" data-helpjuice-attributes="visibility,background"> <div class="o-grid__col o-grid__col--lg-6" data-helpjuice-element="Posts Grid Large Column" data-helpjuice-attributes="visibility,background"> <div class="c-posts__item" data-helpjuice-element="Post Grid Item" data-helpjuice-attributes="visibility,background"> <a href="/en_US/dashboard/dashboard-language" class="c-posts__item-link" data-helpjuice-element="Posts Item Link" data-helpjuice-attributes="visibility,font_size,color"> <h2 class="c-posts__item-heading" data-helpjuice-element="Post Item Heading" data-helpjuice-attributes="font_size,color"> Dashboard language </h2> <p class="c-posts__item-description" data-helpjuice-element="Post Item Description" data-helpjuice-attributes="font_size,color"> If you have a multilingual website and several agents on聽your live chat聽account, it might happen that each agent will want to have their dashboard in... </p> </a> </div> </div> <div class="o-grid__col o-grid__col--lg-6" data-helpjuice-element="Posts Grid Large Column" data-helpjuice-attributes="visibility,background"> <div class="c-posts__item" data-helpjuice-element="Post Grid Item" data-helpjuice-attributes="visibility,background"> <a href="/en_US/dashboard/shortcuts" class="c-posts__item-link" data-helpjuice-element="Posts Item Link" data-helpjuice-attributes="visibility,font_size,color"> <h2 class="c-posts__item-heading" data-helpjuice-element="Post Item Heading" data-helpjuice-attributes="font_size,color"> Shortcuts </h2> <p class="c-posts__item-description" data-helpjuice-element="Post Item Description" data-helpjuice-attributes="font_size,color"> Shortcuts are pre-designed texts that you use repeatedly and send with just one click. They can be for example greetings or answers to the most... </p> </a> </div> </div> <div class="o-grid__col o-grid__col--lg-6" data-helpjuice-element="Posts Grid Large Column" data-helpjuice-attributes="visibility,background"> <div class="c-posts__item" data-helpjuice-element="Post Grid Item" data-helpjuice-attributes="visibility,background"> <a href="/en_US/dashboard/visitors" class="c-posts__item-link" data-helpjuice-element="Posts Item Link" data-helpjuice-attributes="visibility,font_size,color"> <h2 class="c-posts__item-heading" data-helpjuice-element="Post Item Heading" data-helpjuice-attributes="font_size,color"> Visitors </h2> <p class="c-posts__item-description" data-helpjuice-element="Post Item Description" data-helpjuice-attributes="font_size,color"> Where to find Visitors? In the Visitors tab, you can see all of the people who are currently browsing your website. Warning: You might notice... </p> </a> </div> </div> <div class="o-grid__col o-grid__col--lg-6" data-helpjuice-element="Posts Grid Large Column" data-helpjuice-attributes="visibility,background"> <div class="c-posts__item" data-helpjuice-element="Post Grid Item" data-helpjuice-attributes="visibility,background"> <a href="/en_US/dashboard/block-visitor" class="c-posts__item-link" data-helpjuice-element="Posts Item Link" data-helpjuice-attributes="visibility,font_size,color"> <h2 class="c-posts__item-heading" data-helpjuice-element="Post Item Heading" data-helpjuice-attributes="font_size,color"> Block visitor </h2> <p class="c-posts__item-description" data-helpjuice-element="Post Item Description" data-helpjuice-attributes="font_size,color"> This feature is only available in STANDARD and PRO package. 聽 How to block a visitor? If they are still on your website, block them... </p> </a> </div> </div> </div> </div> <!--END_COMPONENT_MULTILINGUAL_RECOMMENDED_ARTICLES--> </div> </div> </div> </div> <!--END_COMPONENT_HELP_CENTER_CONTENT_CONTAINER--> <!--START_COMPONENT_SITE_FOOTER_SECTION--> <footer class="o-footer" data-helpjuice-component="Site Footer Section" data-helpjuice-element="Container" data-helpjuice-attributes="background"> <div id="cta-sign-up" class="c-cta" data-helpjuice-element="Footer Sign Up Call To Action" data-helpjuice-attributes="visibility,background"> <div class="o-container" data-helpjuice-element="Footer Sign Up Container" data-helpjuice-attributes="visibility,background"> <div class="o-grid o-grid--center" data-helpjuice-element="Footer Sign Up Grid Center" data-helpjuice-attributes="visibility,background"> <div class="o-grid__col o-grid__col--lg-10" data-helpjuice-element="Footer Sign Up Call To Action 1" data-helpjuice-attributes="visibility,background"> <div class="c-cta__box" data-helpjuice-element="Footer Sign Up C T A Box" data-helpjuice-attributes="visibility,background"> <div class="c-cta__subheading" data-helpjuice-element="Footer Sign Up Subheading" data-helpjuice-attributes="visibility,background">Join now</div> <div class="o-grid o-grid--center-vertical" data-helpjuice-element="Cta Sign Up Box Content Grid" data-helpjuice-attributes="visibility,background"> <div class="o-grid__col o-grid__col--lg-7" data-helpjuice-element="Footer Sign Up Customer Conversion Column" data-helpjuice-attributes="visibility,background"> <h2 class="c-cta__heading" data-helpjuice-element="Footer Cta Heading" data-helpjuice-attributes="font_size,color,text"> Genuinely connect with visitors and turn them into <strong data-helpjuice-element="Footer Sign Up Loyal Customers Highlight" data-helpjuice-attributes="font_size,color,text">loyal customers</strong> </h2> </div> <div class="o-grid__col o-grid__col--lg-5" data-helpjuice-element="Free Trial C T A Column" data-helpjuice-attributes="visibility,background"> <div class="c-cta__button" data-helpjuice-element="Footer Free Trial Button" data-helpjuice-attributes="visibility,background"> <a href="https://www.smartsupp.com/sign/up" class="u-btn u-btn--primary u-btn--medium" data-helpjuice-element="Footer Sign Up Free Trial Button" data-helpjuice-attributes="visibility,font_size,color,link,text"> Try for Free </a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="o-container" data-helpjuice-element="Footer Content Container" data-helpjuice-attributes="visibility,background"> <div class="o-footer__wrapper" data-helpjuice-element="Footer Product Info Wrapper" data-helpjuice-attributes="visibility,background"> <div class="o-footer__links" data-helpjuice-element="Footer Product Navigation Links" data-helpjuice-attributes="visibility,background"> <div class="o-grid" data-helpjuice-element="Footer Product Links Grid" data-helpjuice-attributes="visibility,background"> <div class="o-grid__col o-grid__col--lg-3" data-helpjuice-element="Footer Product Links Column" data-helpjuice-attributes="visibility,background"> <div class="o-footer__links-heading" data-helpjuice-element="Product Footer Links Heading" data-helpjuice-attributes="visibility,background">Product</div> <ul class="o-footer__links-list" data-helpjuice-element="Footer Links List 1" data-helpjuice-attributes="link_list"> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/product" class="o-footer__links-link" data-helpjuice-element="Footer Product Features Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Product features</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/live-chat" class="o-footer__links-link" data-helpjuice-element="Footer Live Chat Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Live chat</a> </li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/chatbot/" class="o-footer__links-link" data-helpjuice-element="Footer Chatbot Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Chatbot</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/pricing" class="o-footer__links-link" data-helpjuice-element="Footer Pricing Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Pricing</a></li> </ul> <div class="o-footer__links-heading" data-helpjuice-element="Footer Solutions Heading" data-helpjuice-attributes="visibility,background">Solutions</div> <ul class="o-footer__links-list" data-helpjuice-element="Footer Links List 3" data-helpjuice-attributes="link_list"> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/live-chat-for-customer-care-teams" class="o-footer__links-link" data-helpjuice-element="Customer Care Footer Link" data-helpjuice-attributes="visibility,font_size,color,link,text">For customer care</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/ecommerce-live-chat" class="o-footer__links-link" data-helpjuice-element="Ecommerce Footer Link" data-helpjuice-attributes="visibility,font_size,color,link,text">For e-commerce</a></li> </ul> </div> <div class="o-grid__col o-grid__col--lg-3" data-helpjuice-element="Footer Links Grid Column" data-helpjuice-attributes="visibility,background"> <div class="o-footer__links-heading" data-helpjuice-element="Footer Resources Heading" data-helpjuice-attributes="visibility,background">Resources</div> <ul class="o-footer__links-list" data-helpjuice-element="Footer Links List 2" data-helpjuice-attributes="link_list"> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/blog/" class="o-footer__links-link" data-helpjuice-element="Footer Blog Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Blog</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/case-studies/" class="o-footer__links-link" data-helpjuice-element="Footer Case Studies Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Case studies</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/product-updates/" class="o-footer__links-link" data-helpjuice-element="Footer Product Updates Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Product Updates</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/help/" class="o-footer__links-link" data-helpjuice-element="Footer Help Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Help</a></li> <li class="o-footer__links-item"><a href="https://docs.smartsupp.com/" class="o-footer__links-link" data-helpjuice-element="Footer Developer Docs Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Developer Docs</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/help/report-scam" class="o-footer__links-link" data-helpjuice-element="Footer Scam Report Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Report scam</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/affiliate" class="o-footer__links-link" data-helpjuice-element="Affiliate Footer Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Affiliate</a> </li> </ul> </div> <div class="o-grid__col o-grid__col--lg-3" data-helpjuice-element="Footer Integration Links Column" data-helpjuice-attributes="visibility,background"> <div class="o-footer__links-heading" data-helpjuice-element="Footer Integrations Heading" data-helpjuice-attributes="visibility,background">Integrations</div> <ul class="o-footer__links-list" data-helpjuice-element="Footer Live Chat Platforms List" data-helpjuice-attributes="link_list"> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/help/prestashop/" class="o-footer__links-link" data-helpjuice-element="Footer Presta Shop Live Chat Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Live chat for PrestaShop</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/wordpress" class="o-footer__links-link" data-helpjuice-element="Footer Word Press Live Chat Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Live chat for WordPress</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/help/shopify/" class="o-footer__links-link" data-helpjuice-element="Shopify Live Chat Footer Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Live chat for Shopify</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/help/epages/" class="o-footer__links-link" data-helpjuice-element="Footer Live Chat Link 1" data-helpjuice-attributes="visibility,font_size,color,link,text">Live chat for ePages</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/help/shoptet/" class="o-footer__links-link" data-helpjuice-element="Footer Live Chat Link 2" data-helpjuice-attributes="visibility,font_size,color,link,text">Live chat for Shoptet</a></li> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/help#integrations" class="o-footer__links-link" data-helpjuice-element="Footer Other Platforms Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Other platforms</a></li> </ul> </div> <div class="o-grid__col o-grid__col--lg-3" data-helpjuice-element="Footer Company Info Column" data-helpjuice-attributes="visibility,background"> <div class="o-footer__links-heading" data-helpjuice-element="Footer Company Links Heading" data-helpjuice-attributes="visibility,background">Company</div> <ul class="o-footer__links-list" data-helpjuice-element="Footer Links List" data-helpjuice-attributes="link_list"> <li class="o-footer__links-item"><a href="https://www.smartsupp.com/about" class="o-footer__links-link" data-helpjuice-element="Footer About Us Link" data-helpjuice-attributes="visibility,font_size,color,link,text">About us</a></li> <li class="o-footer__links-item"><a href="https://smartsupp.recruitee.com/" class="o-footer__links-link" data-helpjuice-element="Footer Join Our Team Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Join our team</a></li> </ul> </div> </div> </div> <div class="o-footer__social" data-helpjuice-element="Footer Social Links Container" data-helpjuice-attributes="visibility,background"><a href="https://itunes.apple.com/us/app/smartsupp/id1258723897?mt=8" class="o-footer__social-link" rel="noopener" target="_blank" data-helpjuice-element="Footer Social Link" data-helpjuice-attributes="visibility,font_size,color,link"><img src="https://res.cloudinary.com/smartsupp/image/upload/v1641992148/app-stores-buttons/btn-appstore_kzijou.svg" alt="Smartsupp on App Store" class="o-footer__social-link-image" loading="lazy" data-helpjuice-element="Footer Social Link App Store Image" data-helpjuice-attributes="image,visibility"></a> <a href="https://play.google.com/store/apps/details?id=cz.dactylgroup.smartsupp.android" class="o-footer__social-link" rel="noopener" target="_blank" data-helpjuice-element="Footer Social Link 1" data-helpjuice-attributes="visibility,font_size,color,link"><img src="https://res.cloudinary.com/smartsupp/image/upload/v1641992131/app-stores-buttons/btn-gplay_nvtsyv.svg" alt="Smartsupp on Google Play" class="o-footer__social-link-image" loading="lazy" data-helpjuice-element="Footer Social Link Google Play Image" data-helpjuice-attributes="image,visibility"></a> <div class="o-footer__social-squares" data-helpjuice-element="Footer Social Squares Container" data-helpjuice-attributes="visibility,background"><a href="https://www.instagram.com/people_of_smartsupp/" aria-label="Smartsupp on Instagram" class="o-footer__social-squares-link" data-helpjuice-element="Footer Social Squares Link" data-helpjuice-attributes="visibility,font_size,color,link"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14.1 14.1"> <path fill="currentcolor" d="m9.7 14.1H4.4a4.44 4.44.0 01-4.4-4.4V4.4a4.44 4.44.0 014.4-4.4h5.3a4.44 4.44.0 014.4 4.4v5.3a4.44 4.44.0 01-4.4 4.4zM7.1 3.5a3.6 3.6.0 103.6 3.6A3.72 3.72.0 007.1 3.5zm3.6-.9a.86.86.0 00-.8.8.86.86.0 00.8.8.86.86.0 00.8-.8.74.74.0 00-.67-.8zM7.1 9.2A2.2 2.2.0 119.3 7 2.22 2.22.0 017.1 9.2z"></path> </svg></a><a href="https://www.facebook.com/smartsupp" aria-label="Smartsupp on Facebook" class="o-footer__social-squares-link" data-helpjuice-element="Footer Social Squares Link 2" data-helpjuice-attributes="visibility,font_size,color,link"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path fill="currentcolor" d="M9 8H6v4h3v12h5V12h3.642L18 8h-4V6.333C14 5.378 14.192 5 15.115 5H18V0h-3.808C10.596.0 9 1.583 9 4.615V8z"></path> </svg></a><a href="https://www.youtube.com/user/Smartsupp" aria-label="Smartsupp on YouTube" class="o-footer__social-squares-link" data-helpjuice-element="Footer Social Squares Link 1" data-helpjuice-attributes="visibility,font_size,color,link"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path fill="currentcolor" d="M19.615 3.184c-3.604-.246-11.631-.245-15.23.0-3.897.266-4.356 2.62-4.385 8.816.029 6.185.484 8.549 4.385 8.816 3.6.245 11.626.246 15.23.0C23.512 20.55 23.971 18.196 24 12c-.029-6.185-.484-8.549-4.385-8.816zM9 16V8l8 3.993L9 16z"></path> </svg></a><a href="https://twitter.com/smartsuppcom" aria-label="Smartsupp on Twitter" class="o-footer__social-squares-link" data-helpjuice-element="Footer Social Squares Link 3" data-helpjuice-attributes="visibility,font_size,color,link"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path fill="currentcolor" d="M24 4.557c-.883.392-1.832.656-2.828.775 1.017-.609 1.798-1.574 2.165-2.724-.951.564-2.005.974-3.127 1.195-.897-.957-2.178-1.555-3.594-1.555-3.179.0-5.515 2.966-4.797 6.045C7.728 8.088 4.1 6.128 1.671 3.149c-1.29 2.213-.669 5.108 1.523 6.574-.806-.026-1.566-.247-2.229-.616-.054 2.281 1.581 4.415 3.949 4.89-.693.188-1.452.232-2.224.084.626 1.956 2.444 3.379 4.6 3.419-2.07 1.623-4.678 2.348-7.29 2.04 2.179 1.397 4.768 2.212 7.548 2.212 9.142.0 14.307-7.721 13.995-14.646.962-.695 1.797-1.562 2.457-2.549z"></path> </svg></a></div> </div> </div> <div class="o-footer__copyright" data-helpjuice-element="Footer Copyright Section" data-helpjuice-attributes="visibility,background"> <div class="o-grid" data-helpjuice-element="Footer Copyright Grid" data-helpjuice-attributes="visibility,background"> <div class="o-grid__col o-grid__col--lg-4" data-helpjuice-element="Footer Copyright Column" data-helpjuice-attributes="visibility,background"> <div class="o-footer__copyright-text" data-helpjuice-element="Footer Copyright Text" data-helpjuice-attributes="visibility,background">漏 2013 - 2023 Smartsupp.com</div> </div> <div class="o-grid__col o-grid__col--lg-8" data-helpjuice-element="Footer Copyright Policy Links" data-helpjuice-attributes="visibility,background"> <div class="o-footer__legallinks" data-helpjuice-element="Footer Legal Links Section" data-helpjuice-attributes="visibility,background"> <ul class="o-footer__legallinks-list" data-helpjuice-element="Footer Legal Links List" data-helpjuice-attributes="link_list"> <li class="o-footer__legallinks-item"><a href="https://www.smartsupp.com/help/privacy/" class="o-footer__legallinks-link" data-helpjuice-element="Footer Legal Privacy Link" data-helpjuice-attributes="visibility,font_size,color,link,text">Data privacy &amp; GDPR</a></li> <li class="o-footer__legallinks-item"><a href="https://www.smartsupp.com/help/terms/" class="o-footer__legallinks-link" data-helpjuice-element="Footer Legal Links Terms Service" data-helpjuice-attributes="visibility,font_size,color,link,text">Terms of Service</a></li> <li class="o-footer__legallinks-item"><a href="https://www.smartsupp.com/help/cookies/" class="o-footer__legallinks-link" data-helpjuice-element="Footer Legal Links Cookies" data-helpjuice-attributes="visibility,font_size,color,link,text">Cookies</a></li> <li class="o-footer__legallinks-item"><a href="https://www.smartsupp.com/help/privacy-policy/" class="o-footer__legallinks-link" data-helpjuice-element="Footer Legal Links Privacy Policy" data-helpjuice-attributes="visibility,font_size,color,link,text">Privacy Policy</a></li> </ul> </div> </div> </div> </div> </div> <div class="o-footer__love" data-helpjuice-element="Footer Made With Love Section" data-helpjuice-attributes="visibility,background">Made with 鉂わ笍 in EU | <strong data-helpjuice-element="Footer Gdpr Highlight" data-helpjuice-attributes="font_size,color,text">GDPR</strong> ready <br> <br> <p style="text-align: center;font-size: 12px;color: inherit;opacity: 0.7;"> <a href="https://helpjuice.com/?utm_campaign=customer_kb">Knowledge Base Software powered by Helpjuice</a> </p> </div> </footer> <!--END_COMPONENT_SITE_FOOTER_SECTION--> <!-- Helpjuice JavaScript files --> <!-- To show URLs in iframe --> <script src="https://static.helpjuice.com/assets/template-ac5762484172e351a5f18410317060e84937bca7ebf92c7f499fc688f7706db6.js"></script> <script src="https://static.helpjuice.com/assets/knowledge/responsivemenu-86a17116950142b41426c04b0f042c7bcdf0519b7f4e7a9fe1e9d67b48f9b46b.js"></script> <script src="https://static.helpjuice.com/assets/jquery.typewatch-14c782b50fde070c995ed3582b19df3e16cd2bf989f259f7b82121913d6b7210.js"></script> <script src="https://static.helpjuice.com/assets/knowledge/questions-5f7c86b585e58e01f6b6cb825fcb20b7c719be6b7aaa7b9f1f27cc29c5ae68c2.js"></script> <script src="https://static.helpjuice.com/assets/knowledge/contactform-393ba587d203d199f34f03466f29c99af7d0cc9eb653a05c60d4977502eb9e89.js"></script> <!-- Uncomment these 2 lines if KB is on iframe --> <!--<script src='https://smartsupp.helpjuice.com/assets/easyxdm/easyxdm.min.js'></script>--> <!--<script src='https://smartsupp.helpjuice.com/assets/questions_widget.js'></script>--> <!--<script src="https://static.helpjuice.com/helpjuice_production/uploads/upload/image/7313/1940763/blank_default_js.js"></script>--> <script src="https://static.helpjuice.com/helpjuice_production/uploads/account/13961/main_js_13961-864ab458690fd0afb8a8fba02fcb434e2ae51e568e3a1268d1b32b6f14acd7e2.js"></script> <script src="/feedbacks.js" defer></script> <script src="/knowledgebase.js" defer></script> <!-- End of Helpjuice JavaScript files --> <script src="https://www.smartsupp.com/helpjuice/js/fslightbox.min.js"></script> <script> $('a img').each(function () { var link = $(this).parent() link.attr('data-fslightbox', 'gallery') link.attr('data-caption', $(this).attr('alt')) refreshFsLightbox() }) </script> <script src="https://static.helpjuice.com/assets/helpjuice-251a8e6285deaaa907a544c1c733033a8b824623c59dadcdb8bc6f725e0bfee9.js"></script><script src="https://static.helpjuice.com/assets/knowledge/glossary-46fe931d51673faa23464c4f518fc7632816d8c5cb231f1a738a566c231cc8c4.js"></script></body> </html>

Pages： 1 2 3 4 5 6 7 8 9 10