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href="#sideNav" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent=".accordian-menu"></i> </span> <div class="list-group panel" id="sideNav"> <a href="https://www.hpsm.org/member/medi-cal/eligibility" class="list-group-item strong "> Eligibility </a> <a href="https://www.hpsm.org/member/medi-cal/benefits" class="list-group-item dropdown-item collapsed "> Benefits & Services <i href="#group-154f66d73-5412-4ae0-8f4d-dd62957bd892" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-1022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-154f66d73-5412-4ae0-8f4d-dd62957bd892"> <a href="https://www.hpsm.org/member/medi-cal/benefits/enhanced-care-management" class="list-group-item strong "> Enhanced Care Management (ECM) </a> <a href="https://www.hpsm.org/member/medi-cal/benefits/community-supports" class="list-group-item strong "> Community Supports </a> </div> <a href="https://www.hpsm.org/member/medi-cal/costs" class="list-group-item strong "> Member Costs </a> <a href="https://www.hpsm.org/member/medi-cal/doctors-specialists" class="list-group-item strong "> Doctors & Specialists </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx" class="list-group-item dropdown-item collapsed "> Prescriptions & Pharmacies <i href="#group-194a1dbf6-aa2f-4b3b-8884-0fd83f559ccd" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-1022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-194a1dbf6-aa2f-4b3b-8884-0fd83f559ccd"> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx/id-cards" class="list-group-item strong "> Your New ID Cards </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx/your-pharmacy" class="list-group-item strong "> Find a Pharmacy </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx/drug-list" class="list-group-item strong "> List of Covered Medicines </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx/appeals-and-complaints" class="list-group-item strong "> Appeals and Complaints </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-rx/helpful-contact-information" class="list-group-item strong "> Helpful Contact Information </a> </div> <a href="https://www.hpsm.org/member/medi-cal/hpsm-dental" class="list-group-item strong "> HPSM Dental </a> <a href="https://www.hpsm.org/member/medi-cal/where-can-i-get-care" class="list-group-item dropdown-item collapsed "> Where Can I Get Care? <i href="#group-126fd7936-aab2-416d-86c5-11f54183f5dd" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-1022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-126fd7936-aab2-416d-86c5-11f54183f5dd"> <a href="https://www.hpsm.org/member/medi-cal/where-can-i-get-care/emergency-medical-care" class="list-group-item strong "> Emergency Medical Care </a> </div> <a href="https://www.hpsm.org/member/medi-cal/get-your-initial-health-assessment" class="list-group-item strong "> Initial Health Assessment </a> <a href="https://www.hpsm.org/member/medi-cal/continuity-of-care" class="list-group-item strong "> Continuity of Care </a> <a href="https://www.hpsm.org/member/medi-cal/whole-child-model" class="list-group-item dropdown-item collapsed "> Whole Child Model <i href="#group-114390f98-fab6-40ea-8ec5-67e4740693ff" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-1022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-114390f98-fab6-40ea-8ec5-67e4740693ff"> <a href="https://www.hpsm.org/member/medi-cal/whole-child-model/qualifying-conditions" class="list-group-item strong "> Qualifying Conditions </a> </div> <a href="https://www.hpsm.org/member/medi-cal/ride-benefit" class="list-group-item strong "> Ride Benefit </a> <a href="https://www.hpsm.org/member/medi-cal/language-services" class="list-group-item strong "> Language Services </a> <a href="https://www.hpsm.org/member/medi-cal/resources" class="list-group-item dropdown-item collapsed "> Member Materials <i href="#group-15a440ed8-78c1-4c02-a475-7a3bf2d5b9a3" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-1022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-15a440ed8-78c1-4c02-a475-7a3bf2d5b9a3"> <a href="https://www.hpsm.org/member/medi-cal/resources/manuals" class="list-group-item strong "> Member Manuals </a> <a href="https://www.hpsm.org/member/medi-cal/resources/member-forms" class="list-group-item strong "> Member Forms </a> <a href="https://www.hpsm.org/member/medi-cal/resources/member-notices" class="list-group-item strong "> Member Notices </a> <a href="https://www.hpsm.org/member/medi-cal/resources/member-newsletters" class="list-group-item strong "> Member Newsletters </a> </div> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide" class="list-group-item dropdown-item collapsed "> Quick-Start Guide <i href="#group-188a80ea2-1e01-406e-a1a5-66bf11c5b5ff" class="fa fa-caret-down collapsed" data-toggle="collapse" data-parent="group-1022e58b3-d61e-4552-989f-46fd9ec9dd73"></i> </a> <div class="collapse" id="group-188a80ea2-1e01-406e-a1a5-66bf11c5b5ff"> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/welcome-to-hpsm" class="list-group-item strong "> Welcome to HPSM </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/six-steps-to-a-healthy-start" class="list-group-item strong "> Six Steps to a Healthy Start </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/know-your-id-cards" class="list-group-item strong "> Know Your ID Cards </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/hpsm-benefits" class="list-group-item strong active"> HPSM Benefits </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/other-programs-services" class="list-group-item strong "> Other Programs & Services </a> <a href="https://www.hpsm.org/member/medi-cal/medi-cal-quick-start-guide/dont-lose-your-medi-cal" class="list-group-item strong "> Don't Lose Your Medi-Cal </a> </div> <a href="https://www.hpsm.org/member/medi-cal/problems-and-complaints" class="list-group-item strong "> Problems and Complaints </a> <a href="https://www.hpsm.org/member/medi-cal/nondiscrimination-notice" class="list-group-item strong "> Nondiscrimination Notice </a> <a href="https://www.hpsm.org/member/medi-cal/contact-us" class="list-group-item strong "> Contact Us </a> </div> </div> </div> <div class="related-items">  <div class="card"> <h3> </h3> <div class="name-and-phone-list"> <h5> </h5> </div> <div class="name-and-phone-list"> <h5> </h5> </div> <div class="name-and-phone-list"> <h5> </h5> </div> </div> </div> </div> <div class="col-xs-12 col-sm-8 col-sm-pull-4"> <div class="content-area container-fluid-margin"> <div class="sf_cols" data-sf-element="Row"> <div class="sf_colsOut sf_1col_1_100"> <div id="Contentplaceholder_TACCE306D001_Col00" class="sf_colsIn sf_1col_1in_100" data-sf-element="Column 1"><div class="plan-name mb-4"> <a href="/member">Member </a> <span> / </span> <a href="/member/my-health-plan">My Health Plan </a> <span> / </span> <a href="/member/medi-cal">Medi-Cal </a> <span> / </span> <a href="/member/medi-cal/medi-cal-quick-start-guide">Quick-Start Guide </a> </div> <div > <div class="sfContentBlock sf-Long-text" ><h1>HPSM Benefits</h1><p class="lead">HPSM gives you access to a full range of health care benefits and services. Below is an overview of what you get, along with links to more details.</p></div> </div> </div> </div> </div> <div > <div class="sfContentBlock sf-Long-text" ></div> </div> <div > <div class="sfContentBlock sf-Long-text" ></div> </div> <div > <div class="sfContentBlock sf-Long-text" ><div class="mb-3 space-1 shadow-sm px-2"><div class="mx-auto media mb-2 "><div class="media-left media-middle my-auto"><img src="/images/default-source/icons/cmc-network.tmb-thumb80.png?sfvrsn=9e59b1e9_3" alt="cmc-network" class="media-object" title="Services" data-displaymode="Thumbnail"></div><div class="media-body my-auto"><h3 class="my-0 display-5">Health Care Services</h3></div></div><div class="row"><div class="col-md-10 offset-1"><p>HPSM’s Medi-Cal plan covers <a href="/member/medi-cal/benefits">many health care services</a>, including;</p><ul><li>Appointments with <a href="https://www.hpsm.org/member/medi-cal/doctors-specialists">HPSM network providers</a></li><li><a href="https://www.hpsm.org/health-information/preventative-care">Preventive care</a> (such as health exams, screenings and more)</li><li><a href="https://www.hpsm.org/member/urgent-care">Urgent care</a></li><li>Skilled nursing facility care </li><li>Hospital services </li><li>Adult day care through <a href="https://www.hpsm.org/community-impact/healthy-at-home/long-term-services-supports/cbas">Community Based Adult Services (CBAS)</a></li><li>Care through the <a href="https://www.hpsm.org/community-impact/healthy-at-home/long-term-services-supports/care-planning-management-benefit">Multipurpose Senior Services Program (MSSP)</a></li><li><a href="https://www.hpsm.org/member/medi-cal/where-can-i-get-care/emergency-medical-care">Medical emergencies</a>: call <span class="text-danger">9-1-1 </span> or go to the nearest emergency room</li></ul></div></div></div></div> </div> <div > <div class="sfContentBlock sf-Long-text" ><div class="mb-3 space-1 shadow-sm px-2"><div class="mx-auto media mb-2 "><div class="media-left media-middle my-auto"><img src="/images/default-source/icons/cmc-prescriptions.tmb-thumb80.png?sfvrsn=50a9071d_3" alt="prescriptions" class="media-object" title="Services" data-displaymode="Thumbnail"></div><div class="media-body my-auto"><h3 class="my-0 display-5">Prescription medicines</h3></div></div><div class="row"><div class="col-md-10 offset-1"><p>Medicines prescribed by your doctor are covered. Some medicines may require prior authorization: talk to your doctor. Some over-the-counter medicines may also be covered, but must be prescribed by your doctor. </p></div></div></div></div> </div> <div > <div class="sfContentBlock sf-Long-text" ><div class="mb-3 space-1 shadow-sm px-2"><div class="mx-auto media mb-2 "><div class="media-left media-middle my-auto"><img src="/images/default-source/icons/fsa.tmb-thumb80.png?sfvrsn=9d6e42b2_2" alt="Costs" class="media-object" title="Costs" data-displaymode="Thumbnail"></div><div class="media-body my-auto"><h3 class="my-0 display-5">Costs</h3></div></div><div class="row"><div class="col-md-10 offset-1"><p><span class="lead text-secondary">Co-pays:</span> Medi-Cal providers and pharmacies may charge a $1 co-pay for some services and prescription medicines. However:</p><ul><li>Medi-Cal providers and pharmacies may charge a $1 co-pay for some services and prescription medicines.</li><li>Hospitals can charge a $5 co-pay for non-emergency care provided at an emergency room. Check with your provider or pharmacy to see whether they charge a co-pay for services or medicinces.</li></ul><p><span class="lead text-secondary">Share-of-cost (SOC) payments:</span> Some Medi-Cal members must pay a monthly fee towards their health care expenses. The County of San Mateo Human Services Agency determines if you must pay SOC based on your earnings. Call their Health Benefits Information line at <span class="phone">1-800-223-8383</span> to learn more.</p></div></div></div></div> </div> <div > <div class="sfContentBlock sf-Long-text" ><div class="mb-3 space-1 shadow-sm py-2 px-2"><div class="mx-auto media mb-2 "><div class="media-left media-middle my-auto"><img src="/images/default-source/icons/cmc-nurse-advice.tmb-thumb80.png?sfvrsn=fe1b233e_2" alt="Nurse Advice Line" class="media-object" title="Nurse Advice Line" data-displaymode="Thumbnail"></div><div class="media-body my-auto"><h3 class="my-0 display-5">Nurse Advice Line</h3></div></div><div class="row"><div class="col-md-10 offset-1"><p><span class="lead text-secondary">This toll-free phone hotline is open 24 hours a day, 7 days a week</span>. Just call <span class="phone">1-833-846-8773</span>.</p><p>Registered nurses are on hand to answer questions about your symptoms. They can tell you how urgently you need to see a doctor and may give you advice for self-care at home.</p><p><a class="btn btn-sm btn-primary" target="_blank" href="/member/nurse-advice-line">Learn more</a></p></div></div></div></div> </div> <div > <div class="sfContentBlock sf-Long-text" ><div class="mb-3 space-1 shadow-sm py-2 px-2"><div class="mx-auto media mb-2 "><div class="media-left media-middle my-auto"><img src="/images/default-source/icons/cmc-navigators.tmb-thumb80.png?sfvrsn=89d5a89c_3" alt="care coordination" class="media-object" title="care coordination" data-displaymode="Thumbnail"></div><div class="media-body my-auto"><h3 class="my-0 display-5">Care Management program </h3></div></div><div class="row"><div class="col-md-10 offset-1"><p>Helps get your doctors and HPSM all working to give you the focus and support you need to stay healthy. Your personal Care Manager helps you set health goals and make a plan for achieving them.<br></p><p>For more information, <a target="_blank" href="/member/complex-case-management">visit our Care Management page</a> or call <span class="phone">650-616-2060</span><br></p></div></div></div></div> </div> <div > <div class="sfContentBlock sf-Long-text" ><div class="mb-3 space-1 shadow-sm py-2 px-2"><div class="mx-auto media mb-2 "><div class="media-left media-middle my-auto"><img src="/images/default-source/icons/summary-of-benefits.tmb-thumb80.png?sfvrsn=3c23a08e_1" alt="Health Education" class="media-object" title="Health Education" data-displaymode="Thumbnail"></div><div class="media-body my-auto"><h3 class="my-0 display-5">HPSM’s Health Education Unit </h3></div></div><div class="row"><div class="col-md-10 offset-1"><p>Provides information on a range of topics and support programs, such as:</p><ul class="mb-1"><li>How to quit tobacco and other similar products </li><li>Managing your diabetes, asthma, blood pressure and more </li><li>The Baby + Me Program, which connects pregnant women and new moms with a range of support resources – and offers participants up to $100 in Target GiftCards<sup>TM </sup></li></ul><div class="px-4"><span class="small">The Bullseye Design, Target and Target GiftCard are registered trademarks of Target Brands, Inc. Terms and conditions are applied to gift cards. Target is not a participating partner in or sponsor of this offer.</span></div></div></div></div></div> </div> <div > <div class="sfContentBlock sf-Long-text" ><div class="mb-3 space-1 shadow-sm px-2"><div class="mx-auto media mb-2 "><div class="media-left media-middle my-auto"><img src="/images/default-source/icons/cmc-local.tmb-thumb80.png?sfvrsn=68489fbc_3" alt="Transportation" class="media-object" title="Transportation" data-displaymode="Thumbnail"></div><div class="media-body my-auto"><h3 class="my-0"><span class="display-5">Free rides</span> to health care appointments, the pharmacy, and other health care services</h3></div></div><div class="row"><div class="col-md-10 offset-1"><p>For members who don’t have other means of transportation to health care services. To schedule a ride, call American Logistics Company (ALC) at <span class="phone">1-877-356-1080</span> at least two (2) business days before your appointment (ALC is open Monday through Friday). If you have an urgent appointment, call as soon as you can.</p><p><a class="btn btn-sm btn-primary" href="/member/ride-benefit">Learn more</a></p></div></div></div></div> </div> <div > <div class="sfContentBlock sf-Long-text" ><div class="mb-3 space-1 shadow-sm px-2"><div class="mx-auto media mb-2 "><div class="media-left media-middle my-auto"><img src="/images/default-source/icons/language-services_icon.tmb-thumb80.png?sfvrsn=58a821ba_2" alt="interpreter services" class="media-object" title="interpreter services" data-displaymode="Thumbnail"></div><div class="media-body my-auto"><h3 class="my-0 display-5">Free interpreter services </h3></div></div><div class="row"><div class="col-md-10 offset-1"><p>If your doctor does not speak your language, interpreter services are available by phone and video. Just ask your doctor to call an interpreter during your visit. In special cases, an interpreter can go to the visit with you. </p><p><a class="btn btn-sm btn-primary" href="/member/language-services">Learn more</a></p></div></div></div></div> </div> <div > <div class="sfContentBlock sf-Long-text" ><div class="mb-3 space-1 shadow-sm px-2"><div class="mx-auto media mb-2 "><div class="media-left media-middle my-auto"><img src="/images/default-source/icons/telemedicine_icon.tmb-thumb80.png?sfvrsn=10941dc3_1" alt="Telemedicine" class="media-object" title="Telemedicine" data-displaymode="Thumbnail"></div><div class="media-body my-auto"><h3 class="my-0"><span class="display-5">Doctor’s visits</span> by phone or video </h3></div></div><div class="row"><div class="col-md-10 offset-1"><p>Many providers can give you advice over the phone or see you by video. Telephone and video visits are fully covered. Call your primary care provider (PCP) to check if they provide telephone or video visits.</p><p><a class="btn btn-sm btn-primary" href="/member/telemedicine">Learn more</a></p></div></div></div></div> </div> </div> <div class="container-fluid-margin"> </div> </div> </div> </div>  <div class="pre-footer reveal-fade-in"> <div class="container-fluid"> <div class="row"> <div class="col-sm-12"> </div> </div> </div> </div> </main> <footer> <div class="row pb-3"> <div class="col-xs-12 col-sm-3 col-md-3"> <div> <img style="width:150px;" role="presentation" src="/assets/_img/hpsm-logo.png" /> <p class="notranslate"><span class="block">801 Gateway Blvd., Suite 100</span><span class="block">South San Francisco, CA 94080</span></p> <p> Phone: <span style="color:#2e9947;">650-616-0050</span> <br />Fax: <span style="color:#2e9947;">650-616-0060</span> <br />TTY:  <span style="color:#2e9947;">1-800-735-2929</span> <br />or dial <span style="color:#2e9947;">7-1-1</span> </p> <p class="mt-3"> <a style="margin-left:0.5rem;margin-right:1.0rem;" rel="noreferrer" target="_blank" href="https://www.facebook.com/healthplanofsanmateo"> <img style="display: inline;" width="24" height="24" src="https://www.hpsm.org/images/default-source/logos/facebook.svg?Status=Temp&sfvrsn=ac66c4ba_2" role="presentation" alt="facebook" /> </a> <a style="margin-left:1.0rem;" target="_blank" rel="noreferrer" href="https://www.instagram.com/healthplanofsanmateo/"> <img style="display: inline;" width="24" height="24" src="https://www.hpsm.org/images/default-source/logos/instagram.svg?Status=Temp&sfvrsn=d4ddac80_2" role="presentation" alt="instagram" /> </a> </p> </div> </div> <div class="col-xs-12 col-sm-3 col-md-3"> <div> <a id="MemberFooterLink" class="text-lg text-capitalize" title="Members" href="/member">Members</a> <a id="ProviderFooterLink" class="text-lg notranslate" title="Providers" href="/provider">Providers</a> <a id="HealthTipsFooterLink" class="text-lg" title="Health Tips" href="/health-tips">Health Tips</a> <a id="CareerFooterLink" class="text-lg" title="Careers" href="/job-seeker">Careers</a> <a id="AboutUsFooterLink" class="text-lg" title="About HPSM" href="/about-us">About HPSM</a> </div> </div> <div class="col-xs-12 col-sm-3 col-md-3"> <div> <ul style="line-height:1.5rem;"> <li class="nav-item"><a id="ContactFooterLink" href="/contact-us">Contact Us</a></li> <li class="nav-item"><a id="LanguageFooterLink" href="https://www.hpsm.org/docs/default-source/member-notices/language-assistance-tagline.pdf">Language Assistance</a></li> <li class="nav-item"><a id="PrivacyFooterLink" href="/privacy-policy">Privacy Policy</a></li> <li class="nav-item"><a id="NDNFooterLink" href="/non-discrimination-notice">Non-Discrimination Notice</a></li> <li class="nav-item"><a id="AccessibilityFooterLink" href="/help/accessibility">Accessibility Statement</a></li> <li class="nav-item"><a id="ComplianceFooterLink" href="/about-us/governance/compliance">Compliance</a></li> </ul> </div> </div> <div class="col-xs-12 col-sm-3 col-md-3"> <div> <div id="tagline"> <p>Helping San Mateo County’s vulnerable and underinsured residents live the healthiest lives possible.</p> </div> <br /><br /> <small class="notranslate">Ⓒ 2024 Health Plan of San Mateo</small> </div> </div> </div> </footer>  <script src="/assets/_js/vendor/jquery.easing.1.3.js" type="text/javascript"></script> <script src="/assets/_js/vendor/bootstrap.min.js" type="text/javascript"></script> <script src="/assets/_js/vendor/jasny-bootstrap.js" type="text/javascript"></script> <script src="/assets/_js/vendor/enquire.min.js" type="text/javascript"></script> <script src="/assets/_js/vendor/jQuery.headroom.js" type="text/javascript"></script> <script src="/assets/_js/vendor/hoverIntent.js"></script> <script src="/assets/_js/vendor/jquery.matchHeight.js" type="text/javascript"></script> <script src="https://unpkg.com/scrollreveal/dist/scrollreveal.min.js"></script> <script src="/assets/_js/vendor/bootstrap-responsive-tabs.min.js" type="text/javascript"></script> <script src="/assets/vendor/cubeportfolio/js/jquery.cubeportfolio.min.js"></script>  <script src="/assets/_js/hs.core.js"></script> <script src="/assets/_js/hs.cubeportfolio.js"></script> <script src="/assets/_js/main.js" type="text/javascript"></script> <script src="/Frontend-Assembly/Telerik.Sitefinity.Frontend.Search/Mvc/Scripts/SearchBox/Search-box.min.js?v=MTMuMy43NjQwLjA%3d" type="text/javascript"></script> </body> </html>