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Check in | H Rewards
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With online check-in, you avoid long waiting times on arrival.</p>\n"}},{"@type":"Question","name":"Where can I find the reservation number required for online check-in?","acceptedAnswer":{"@type":"Answer","text":"<p>You will find the reservation number for your booking in the booking confirmation sent to the e-mail address provided. Shortly before your stay, you will receive another e-mail in which you can ask questions or make requests regarding your stay. The reservation number can also be found in this e-mail.</p>\n"}},{"@type":"Question","name":"Does online check-in apply to all H Rewards hotels?","acceptedAnswer":{"@type":"Answer","text":"<p>The online check-in can be used via the H Rewards website for hotels of the Steigenberger brands Icons, Steigenberger Hotels & Resorts, Maxx by H World International, Jaz in the City and IntercityHotel.</p>\n"}},{"@type":"Question","name":"Is prepayment required for my stay if I check in online?","acceptedAnswer":{"@type":"Answer","text":"<p>Prepayment is not mandatory for online check-in. However, certain rates for your stay may require a credit card to be provided during the booking process. However, this credit card will not be charged for the reservation at this time. </p>\n"}},{"@type":"Question","name":"Does online check-in completely replace check-in at reception?","acceptedAnswer":{"@type":"Answer","text":"<p>Online check-in largely replaces check-in at reception on your arrival, as it already provides the hotel with all the necessary personal details. However, you will need to collect a key card for your hotel room at reception. In some hotels of the brands Steigenberger Hotels & Resorts, Jaz in the City, Maxx by H World International and IntercityHotels, a digital key is also available as an alternative. You can request this digital key after successful check-in on your mobile device via the H Rewards app after successful check-in, so that you do not have to collect a physical key card from reception.</p>\n"}}]}</script><meta name="next-head-count" content="26"/><meta name="format-detection" content="telephone=no"/><script>if(!Element.prototype.matches || !('IntersectionObserverEntry' in window) || !Element.prototype.closest || !Object.fromEntries) {document.write("<script src='/scripts/polyfills.js'"+"><"+"/script>")}</script><script>if(!('ResizeObserver' in window)) {document.write("<script src='/scripts/resize-observer.min.js'"+"><"+"/script>")}</script><link rel="dns-prefetch" href="https://assets.hrewards.com"/><link rel="preconnect" href="https://assets.hrewards.com"/><link rel="shortcut icon" media="(prefers-color-scheme: light)" type="image/png" href="/images/favicon.png"/><link rel="shortcut icon" media="(prefers-color-scheme: dark)" type="image/png" 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data-testid="main-navigation-link__Loyalty Program" href="/en/loyalty"><div class="group relative cursor-pointer select-none py-2 rtl:text-lg text-sm uppercase font-medium">Loyalty Program<div class="absolute bottom-0 left-0 right-0 w-0 py-px transition-all duration-300 lg:mx-auto lg:group-hover:visible lg:group-hover:w-3/4 lg:group-focus:visible lg:group-focus:w-3/4 invisible bg-white"></div></div></a></div><div class="mb-1 last:mb-0 last:mr-0 lg:mb-0 lg:mr-7"><a target="_blank" rel="" class="cursor-pointer group flex" data-href="https://shop.hrewards.com/en" data-router-locale="en" data-testid="main-navigation-link__Voucher Shop" href="https://shop.hrewards.com/en"><div class="group relative cursor-pointer select-none py-2 rtl:text-lg text-sm uppercase font-medium">Voucher Shop<div class="absolute bottom-0 left-0 right-0 w-0 py-px transition-all duration-300 lg:mx-auto lg:group-hover:visible lg:group-hover:w-3/4 lg:group-focus:visible lg:group-focus:w-3/4 invisible bg-white"></div></div></a></div><div class="my-4 w-full opacity-25 lg:hidden bg-white" style="height:1px"></div><div class="mb-1 last:mb-0 last:mr-0 lg:mb-0 lg:mr-7 lg:hidden"><button class="group flex w-full items-center bg-transparent focus:outline-none" data-testid="main-navigation-button__English, (,EN,)" id="headlessui-menu-button-:R1bhae5j6:" type="button" aria-haspopup="menu" aria-expanded="false" data-headlessui-state=""><div class="group relative cursor-pointer select-none py-2 rtl:text-lg text-sm uppercase font-medium">English<!-- --> (<!-- -->EN<!-- -->)<div class="absolute bottom-0 left-0 right-0 w-0 py-px transition-all duration-300 lg:mx-auto lg:group-hover:visible lg:group-hover:w-3/4 lg:group-focus:visible lg:group-focus:w-3/4 invisible bg-white"></div></div><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 24 24" class="rotate-0 transform text-xl lg:hidden ltr:ml-auto rtl:mr-auto" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><g><path fill="none" d="M0 0h24v24H0z"></path><path d="M12 13.172l4.95-4.95 1.414 1.414L12 16 5.636 9.636 7.05 8.222z"></path></g></svg></button></div><div class="my-4 w-full opacity-25 lg:hidden bg-white" style="height:1px"></div><div class="mb-1 last:mb-0 last:mr-0 lg:mb-0 lg:mr-7 lg:hidden"><a target="_self" rel="" class="cursor-pointer group flex" data-href="/" data-router-locale="en" data-testid="main-navigation-link__Loading" href="/en"><div class="group relative cursor-pointer select-none py-2 rtl:text-lg text-sm uppercase font-medium">Loading<div class="absolute bottom-0 left-0 right-0 w-0 py-px transition-all duration-300 lg:mx-auto lg:group-hover:visible lg:group-hover:w-3/4 lg:group-focus:visible lg:group-focus:w-3/4 invisible bg-white"></div></div></a></div><div class="my-4 w-full opacity-25 lg:hidden bg-white" style="height:1px"></div><div class="mb-1 last:mb-0 last:mr-0 lg:mb-0 lg:mr-7 lg:hidden"><button class="group flex w-full items-center bg-transparent focus:outline-none" data-testid="main-navigation-button__EUR" id="headlessui-menu-button-:Rehae5j6:" type="button" aria-haspopup="menu" aria-expanded="false" data-headlessui-state=""><div class="group relative cursor-pointer select-none py-2 rtl:text-lg text-sm uppercase font-medium">EUR<div class="absolute bottom-0 left-0 right-0 w-0 py-px transition-all duration-300 lg:mx-auto lg:group-hover:visible lg:group-hover:w-3/4 lg:group-focus:visible lg:group-focus:w-3/4 invisible bg-white"></div></div><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 24 24" class="rotate-0 transform text-xl lg:hidden ltr:ml-auto rtl:mr-auto" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><g><path fill="none" d="M0 0h24v24H0z"></path><path d="M12 13.172l4.95-4.95 1.414 1.414L12 16 5.636 9.636 7.05 8.222z"></path></g></svg></button></div></nav></div><div class="hidden lg:block lg:flex-1"></div></div></div><main class="ie11-content flex-1 dark:bg-dm-bg"><div class=""><div class="relative flex h-20 w-full items-center px-5 dark:bg-plum-800 md:px-8 xl:px-10 text-white bg-plum font-hrewards"><h1 class="mx-auto text-center text-xl font-light uppercase leading-normal dark:text-white md:text-2xl"> <!-- -->Check in<!-- --> </h1></div><div class="py-12 md:py-16 lg:py-20 bg-global-light"><div class="mx-auto w-full px-4 xl:px-0 max-w-sm"><div style="position:fixed;top:1px;left:1px;width:1px;height:0;padding:0;margin:-1px;overflow:hidden;clip:rect(0, 0, 0, 0);white-space:nowrap;border-width:0;display:none"></div><div style="position:fixed;top:1px;left:1px;width:1px;height:0;padding:0;margin:-1px;overflow:hidden;clip:rect(0, 0, 0, 0);white-space:nowrap;border-width:0;display:none"></div><div><div class="font-medium leading-snug dark:text-dm-light text-global-gray-400 last:mb-0 mb-6 Forms_description__zOTM1">Please enter your confirmation number as well as your first and last name to find your reservation. Please note that only eligible reservations can be found (check-in is possible only 5 days before stay)</div><form><fieldset class="flex w-full min-w-0 flex-col border-none space-y-4 Forms_fieldsGroup__VfwRe"><div class="relative w-full" data-headlessui-state=""><div><div class="relative w-full"><label><span class="absolute left-0 top-0 flex h-full items-center pl-4 dark:[&_svg]:fill-white"><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 24 24" class="text-xl" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><g><path fill="none" d="M0 0h24v24H0z"></path><path d="M18.031 16.617l4.283 4.282-1.415 1.415-4.282-4.283A8.96 8.96 0 0 1 11 20c-4.968 0-9-4.032-9-9s4.032-9 9-9 9 4.032 9 9a8.96 8.96 0 0 1-1.969 5.617zm-2.006-.742A6.977 6.977 0 0 0 18 11c0-3.868-3.133-7-7-7-3.868 0-7 3.132-7 7 0 3.867 3.132 7 7 7a6.977 6.977 0 0 0 4.875-1.975l.15-.15z"></path></g></svg></span><input autoComplete="off" id="headlessui-combobox-input-:R5hn6hqe5j6:" role="combobox" type="text" aria-expanded="false" aria-autocomplete="list" data-headlessui-state="" placeholder="Hotel" class="block w-full appearance-none border px-4 font-medium leading-normal outline-none transition-all duration-300 dark:text-white bg-white dark:bg-dm-panel-bg animated-placeholder rounded-md min-h-13 pb-1 pt-5 placeholder-transparent border-global-gray-200 text-component-main dark:border-dm-border dark:text-white focus:border-plum focus:shadow-input-hrewards dark:!shadow-none dark:focus:border-plum-800 pl-12"/><span class="pointer-events-none absolute left-0 top-0 flex h-full w-full select-none items-center font-medium leading-none transition-all duration-300 text-global-gray-300 dark:!text-dm-light placeholder -mt-3 cursor-text px-4 text-xs pl-12">Hotel<span class="pl-0.5">*</span></span></label></div></div><button class="absolute left-0 top-0 block h-full w-full" id="headlessui-combobox-button-:R9hn6hqe5j6:" type="button" tabindex="-1" aria-haspopup="listbox" aria-expanded="false" data-headlessui-state=""></button></div><div><div class="relative w-full"><label><input name="reservationNumber" placeholder="Confirmation Number" class="block w-full appearance-none border px-4 font-medium leading-normal outline-none transition-all duration-300 dark:text-white bg-white dark:bg-dm-panel-bg animated-placeholder rounded-md min-h-13 pb-1 pt-5 placeholder-transparent border-global-gray-200 text-component-main dark:border-dm-border dark:text-white focus:border-plum focus:shadow-input-hrewards dark:!shadow-none dark:focus:border-plum-800"/><span class="pointer-events-none absolute left-0 top-0 flex h-full w-full select-none items-center font-medium leading-none transition-all duration-300 text-global-gray-300 dark:!text-dm-light placeholder -mt-3 cursor-text px-4 text-xs">Confirmation Number<span class="pl-0.5">*</span></span></label></div></div><div><div class="relative w-full"><label><input name="firstName" placeholder="First Name" class="block w-full appearance-none border px-4 font-medium leading-normal outline-none transition-all duration-300 dark:text-white bg-white dark:bg-dm-panel-bg animated-placeholder rounded-md min-h-13 pb-1 pt-5 placeholder-transparent border-global-gray-200 text-component-main dark:border-dm-border dark:text-white focus:border-plum focus:shadow-input-hrewards dark:!shadow-none dark:focus:border-plum-800"/><span class="pointer-events-none absolute left-0 top-0 flex h-full w-full select-none items-center font-medium leading-none transition-all duration-300 text-global-gray-300 dark:!text-dm-light placeholder -mt-3 cursor-text px-4 text-xs">First Name<span class="pl-0.5">*</span></span></label></div></div><div><div class="relative w-full"><label><input name="lastName" placeholder="Last Name" class="block w-full appearance-none border px-4 font-medium leading-normal outline-none transition-all duration-300 dark:text-white bg-white dark:bg-dm-panel-bg animated-placeholder rounded-md min-h-13 pb-1 pt-5 placeholder-transparent border-global-gray-200 text-component-main dark:border-dm-border dark:text-white focus:border-plum focus:shadow-input-hrewards dark:!shadow-none dark:focus:border-plum-800"/><span class="pointer-events-none absolute left-0 top-0 flex h-full w-full select-none items-center font-medium leading-none transition-all duration-300 text-global-gray-300 dark:!text-dm-light placeholder -mt-3 cursor-text px-4 text-xs">Last Name<span class="pl-0.5">*</span></span></label></div></div><div class="flex w-full justify-center"><button class="relative inline-flex items-center justify-center text-center px-5 transition duration-300 leading-tight h-11 text-base uppercase rounded-md font-hrewards font-bold border bg-plum dark:bg-plum-800 dark:hover:bg-opacity-80 dark:border-plum-800 border-plum text-white hover:border-plum-800 hover:bg-plum-800 focus:outline-plum" type="submit"><span>Search</span></button></div></fieldset></form></div></div></div></div><div style="display:contents"><div class=""><div class="py-18 md:py-20 lg:py-40 bg-plum"><div class="mx-auto w-full px-4 xl:px-0 max-w-container flex flex-wrap"><div class="flex w-full flex-col justify-center sm:flex-1 ltr:sm:last:pl-10 rtl:sm:last:pr-10 ltr:xl:last:pl-20 rtl:xl:last:pr-20 order-first mb-6 sm:order-none sm:mb-0"><div class="mx-auto hidden flex-none sm:block w-full"><div style="position:relative;width:100%;padding-bottom:75%" data-radix-aspect-ratio-wrapper=""><div style="position:absolute;top:0;right:0;bottom:0;left:0"><div class="h-full w-full" style="background-size:cover;background-position:50% 50%;background-image:url(data:image/jpeg;base64,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)" id="UEJtxN004T~V%M$e?HxtV?sTxut8^+aKVsV?"><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:50% 50%;color:transparent" sizes="(max-width: 1024px) 100vw, 600px" srcSet="https://assets.hrewards.com/assets/jpg.small_Motiv_12_4927_5bac1f1878.jpg?optimize 500w, https://assets.hrewards.com/assets/jpg.medium_Motiv_12_4927_5bac1f1878.jpg?optimize 750w, https://assets.hrewards.com/assets/jpg.large_Motiv_12_4927_5bac1f1878.jpg?optimize 1000w, https://assets.hrewards.com/assets/jpg.xlarge_Motiv_12_4927_5bac1f1878.jpg?optimize 1920w, https://assets.hrewards.com/assets/jpg.xxlarge_Motiv_12_4927_5bac1f1878.jpg?optimize 2560w" src="https://assets.hrewards.com/assets/jpg.xxlarge_Motiv_12_4927_5bac1f1878.jpg?optimize"/></div></div></div></div><div class="mx-auto w-full flex-none sm:hidden"><div style="position:relative;width:100%;padding-bottom:56.25%" data-radix-aspect-ratio-wrapper=""><div style="position:absolute;top:0;right:0;bottom:0;left:0"><div class="h-full w-full" style="background-size:cover;background-position:50% 50%;background-image:url(data:image/jpeg;base64,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)" id="UEJtxN004T~V%M$e?HxtV?sTxut8^+aKVsV?"><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;object-position:50% 50%;color:transparent" sizes="(max-width: 1024px) 100vw, 600px" srcSet="https://assets.hrewards.com/assets/jpg.small_Motiv_12_4927_5bac1f1878.jpg?optimize 500w, https://assets.hrewards.com/assets/jpg.medium_Motiv_12_4927_5bac1f1878.jpg?optimize 750w, https://assets.hrewards.com/assets/jpg.large_Motiv_12_4927_5bac1f1878.jpg?optimize 1000w, https://assets.hrewards.com/assets/jpg.xlarge_Motiv_12_4927_5bac1f1878.jpg?optimize 1920w, https://assets.hrewards.com/assets/jpg.xxlarge_Motiv_12_4927_5bac1f1878.jpg?optimize 2560w" src="https://assets.hrewards.com/assets/jpg.xxlarge_Motiv_12_4927_5bac1f1878.jpg?optimize"/></div></div></div></div></div><div class="flex w-full flex-col justify-center sm:flex-1 ltr:sm:last:pl-10 rtl:sm:last:pr-10 ltr:xl:last:pl-20 rtl:xl:last:pr-20"><h1 class="mb-4 w-full font-hrewards font-light leading-tight text-white text-4xl lg:text-5xl uppercase">Online check-in</h1><div class="teaser-description min-w-full pl-0 ltr:sm:pl-7 rtl:sm:pr-7 ltr:lg:pl-10 rtl:lg:pr-10 font-hrewards font-light text-white text-base lg:text-lg leading-normal"><div class="Content_content__9_jM6"><p>Check online on the H Rewards website or with the H Rewards app by providing the hotel with all your personal details before you arrive. This will save you some time at reception when you arrive and make the most of your precious travel time. </p> </div></div><div class="flex flex-wrap sm:-mr-6 self-start pl-0 ltr:sm:pl-6 rtl:sm:pr-0 lg:pt-2 ltr:lg:pl-10 rtl:lg:pr-10"><a target="_self" rel="" class="cursor-pointer relative inline-flex items-center justify-center text-center px-5 transition duration-300 leading-tight h-11 text-base uppercase w-full sm:w-auto mt-6 sm:mr-6 rtl:sm:ml-6 rounded-md font-hrewards font-bold border bg-white border-plum text-plum hover:text-white hover:bg-plum-600 hover:border-plum-600 focus:outline-plum dark:bg-dm-light dark:hover:bg-plum-800" data-href="/app" data-router-locale="en" href="/en/app">Information about the H Rewards app</a></div></div></div></div></div></div><div class=""><div class=""><div class="py-14 md:py-16 lg:pt-20 lg:pb-24"><div class="mx-auto w-full px-4 xl:px-0 max-w-container"><div><h3 class="flex items-center uppercase font-medium font-hrewards text-xl md:text-3xl text-black dark:text-white mb-6 md:mb-8">Frequently asked questions</h3></div><div style="display:contents"><div class="flex flex-col lg:-mx-4 lg:flex-row"><div class="flex-1 lg:px-4"><div class="border-global-gray-light border-b text-black font-hrewards" data-headlessui-state=""><div class="text-midnight-black text-sm dark:!bg-dm-panel-bg"><button class="flex w-full justify-between space-x-4 px-4 py-6 text-left text-base font-bold leading-normal outline-none duration-300 hover:opacity-50 focus:outline-none dark:text-white dark:hover:text-white rtl:space-x-reverse" id="headlessui-disclosure-button-:R1behqe5j6:" type="button" aria-expanded="false" data-headlessui-state=""><span>How long before arrival can I complete the online check-in?</span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 24 24" style="transform:rotate(45deg)" class="flex-none transform self-start text-xl" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><g><path fill="none" d="M0 0h24v24H0z"></path><path d="M12 10.586l4.95-4.95 1.414 1.414-4.95 4.95 4.95 4.95-1.414 1.414-4.95-4.95-4.95 4.95-1.414-1.414 4.95-4.95-4.95-4.95L7.05 5.636z"></path></g></svg></button></div></div><div class="border-global-gray-light border-b text-black font-hrewards" data-headlessui-state=""><div class="text-midnight-black text-sm dark:!bg-dm-panel-bg"><button class="flex w-full justify-between space-x-4 px-4 py-6 text-left text-base font-bold leading-normal outline-none duration-300 hover:opacity-50 focus:outline-none dark:text-white dark:hover:text-white rtl:space-x-reverse" id="headlessui-disclosure-button-:R1jehqe5j6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Where can I find the reservation number required for online check-in?</span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 24 24" style="transform:rotate(45deg)" class="flex-none transform self-start text-xl" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><g><path fill="none" d="M0 0h24v24H0z"></path><path d="M12 10.586l4.95-4.95 1.414 1.414-4.95 4.95 4.95 4.95-1.414 1.414-4.95-4.95-4.95 4.95-1.414-1.414 4.95-4.95-4.95-4.95L7.05 5.636z"></path></g></svg></button></div></div><div class="border-global-gray-light border-b text-black font-hrewards" data-headlessui-state=""><div class="text-midnight-black text-sm dark:!bg-dm-panel-bg"><button class="flex w-full justify-between space-x-4 px-4 py-6 text-left text-base font-bold leading-normal outline-none duration-300 hover:opacity-50 focus:outline-none dark:text-white dark:hover:text-white rtl:space-x-reverse" id="headlessui-disclosure-button-:R1rehqe5j6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Does online check-in apply to all H Rewards hotels?</span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 24 24" style="transform:rotate(45deg)" class="flex-none transform self-start text-xl" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><g><path fill="none" d="M0 0h24v24H0z"></path><path d="M12 10.586l4.95-4.95 1.414 1.414-4.95 4.95 4.95 4.95-1.414 1.414-4.95-4.95-4.95 4.95-1.414-1.414 4.95-4.95-4.95-4.95L7.05 5.636z"></path></g></svg></button></div></div></div><div class="flex-1 lg:px-4"><div class="border-global-gray-light border-b text-black font-hrewards" data-headlessui-state=""><div class="text-midnight-black text-sm dark:!bg-dm-panel-bg"><button class="flex w-full justify-between space-x-4 px-4 py-6 text-left text-base font-bold leading-normal outline-none duration-300 hover:opacity-50 focus:outline-none dark:text-white dark:hover:text-white rtl:space-x-reverse" id="headlessui-disclosure-button-:R1dehqe5j6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Is prepayment required for my stay if I check in online?</span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 24 24" style="transform:rotate(45deg)" class="flex-none transform self-start text-xl" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><g><path fill="none" d="M0 0h24v24H0z"></path><path d="M12 10.586l4.95-4.95 1.414 1.414-4.95 4.95 4.95 4.95-1.414 1.414-4.95-4.95-4.95 4.95-1.414-1.414 4.95-4.95-4.95-4.95L7.05 5.636z"></path></g></svg></button></div></div><div class="border-global-gray-light border-b text-black font-hrewards" data-headlessui-state=""><div class="text-midnight-black text-sm dark:!bg-dm-panel-bg"><button class="flex w-full justify-between space-x-4 px-4 py-6 text-left text-base font-bold leading-normal outline-none duration-300 hover:opacity-50 focus:outline-none dark:text-white dark:hover:text-white rtl:space-x-reverse" id="headlessui-disclosure-button-:R1lehqe5j6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Does online check-in completely replace check-in at reception?</span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 24 24" style="transform:rotate(45deg)" class="flex-none transform self-start text-xl" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><g><path fill="none" d="M0 0h24v24H0z"></path><path d="M12 10.586l4.95-4.95 1.414 1.414-4.95 4.95 4.95 4.95-1.414 1.414-4.95-4.95-4.95 4.95-1.414-1.414 4.95-4.95-4.95-4.95L7.05 5.636z"></path></g></svg></button></div></div></div></div></div></div></div></div></div></main><div style="display:contents"><footer class="rtl:text-base w-full pb-5 md:py-8 lg:pt-20 bg-plum dark:bg-dm-panel-bg text-white font-hrewards text-sm"><div class="mx-auto w-full max-w-container px-5 xl:px-0"><div class="-mx-5 flex flex-wrap"><div class="w-full flex-col md:order-none md:mb-8 md:w-1/3 md:px-4 lg:mb-12 lg:w-1/4 lg:px-5 flex"><div class="w-full border-b border-light-200 md:border-none"><button class="flex w-full appearance-none items-center justify-between px-4 py-5 focus:outline-none ltr:text-left rtl:text-right md:mb-3 md:cursor-text md:px-0 md:py-0" id="headlessui-disclosure-button-:R4mae5j6:" type="button" aria-expanded="false" data-headlessui-state=""><span class="w-full text-white uppercase font-bold">Quick Links</span><svg stroke="currentColor" fill="currentColor" stroke-width="0" viewBox="0 0 24 24" class="ml-auto rotate-0 transform text-xl md:hidden" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"><g><path fill="none" d="M0 0h24v24H0z"></path><path d="M12 13.172l4.95-4.95 1.414 1.414L12 16 5.636 9.636 7.05 8.222z"></path></g></svg></button><div class="hidden md:block"><ul class="flex w-full flex-col items-start"><li class="pb-2 last:pb-0"><a target="_self" rel="" class="cursor-pointer transition duration-300 font-medium hover:text-plum-400 focus:text-plum-400" data-href="/loyalty" data-router-locale="en" href="/en/loyalty">About H Rewards</a></li><li class="pb-2 last:pb-0"><a target="_self" rel="" class="cursor-pointer transition duration-300 font-medium hover:text-plum-400 focus:text-plum-400" data-href="/corporate/staysmart" data-router-locale="en" href="/en/corporate/staysmart">Staysmart</a></li><li class="pb-2 last:pb-0"><a target="_blank" rel="" class="cursor-pointer transition duration-300 font-medium hover:text-plum-400 focus:text-plum-400" data-href="https://jobs.deutschehospitality.com/eng" data-router-locale="en" href="https://jobs.deutschehospitality.com/eng">Career</a></li><li class="pb-2 last:pb-0"><a target="_self" rel="" class="cursor-pointer transition duration-300 font-medium hover:text-plum-400 focus:text-plum-400" data-href="/partners" data-router-locale="en" href="/en/partners">Partner</a></li><li class="pb-2 last:pb-0"><a target="_self" rel="" class="cursor-pointer transition duration-300 font-medium hover:text-plum-400 focus:text-plum-400" data-href="/csr" data-router-locale="en" href="/en/csr">CSR</a></li><li class="pb-2 last:pb-0"><a target="_self" rel="" class="cursor-pointer transition duration-300 font-medium hover:text-plum-400 focus:text-plum-400" data-href="/help-center/contact" data-router-locale="en" href="/en/help-center/contact">Contact</a></li><li class="pb-2 last:pb-0"><a target="_self" rel="" class="cursor-pointer transition duration-300 font-medium hover:text-plum-400 focus:text-plum-400" data-href="/help-center/faq" data-router-locale="en" href="/en/help-center/faq">FAQ</a></li><li class="pb-2 last:pb-0"><a target="_self" rel="" class="cursor-pointer transition duration-300 font-medium hover:text-plum-400 focus:text-plum-400" data-href="/app" data-router-locale="en" href="/en/app">H Rewards App</a></li><li class="pb-2 last:pb-0"><a target="_self" rel="" class="cursor-pointer transition duration-300 font-medium hover:text-plum-400 focus:text-plum-400 text-plum-400 underline" data-href="/checkin" data-router-locale="en" href="/en/checkin">Check-In</a></li></ul></div></div></div><div class="w-full flex-col md:order-none md:mb-8 md:w-1/3 md:px-4 lg:mb-12 lg:w-1/4 lg:px-5 order-7 flex"><div class="flex flex-col items-center px-4 pt-8 text-center md:items-start md:px-0 md:py-0 ltr:md:text-left rtl:md:text-right"><span class="w-full text-white uppercase font-bold mb-3">H Rewards App</span><div class="inlin-flex -mb-3 w-full flex-col pt-1 ltr:-mr-3 rtl:-ml-3" style="font-size:0"><a href="https://apps.apple.com/en/app/h-rewards-hotelzimmer-buchen/id1554067603" target="_blank" rel="nofollow noreferrer" class="inline-block transition duration-300 hover:opacity-75 focus:opacity-75 focus:outline-none mb-3 ltr:mr-3 rtl:ml-3"><img alt="App Store" loading="lazy" width="120" height="40" decoding="async" data-nimg="1" style="color:transparent" src="/_next/static/media/en.7871e5bb.svg"/></a><a href="https://play.google.com/store/apps/details?id=com.hrewards.app&hl=en&gl=US" target="_blank" rel="nofollow noreferrer" class="inline-block transition duration-300 hover:opacity-75 focus:opacity-75 focus:outline-none mb-3 ltr:mr-3 rtl:ml-3"><img alt="Google Play" loading="lazy" width="135" height="40" decoding="async" data-nimg="1" style="color:transparent" src="/_next/static/media/en.c67f8b33.svg"/></a></div></div></div><div class="w-full flex-col md:order-none md:mb-8 md:w-1/3 md:px-4 lg:mb-12 lg:w-1/4 lg:px-5 order-8 flex"><div class="flex flex-col items-center px-4 pt-8 text-center md:items-start md:px-0 md:py-0 ltr:md:text-left rtl:md:text-right"><span class="w-full text-white uppercase font-bold mb-3">Steigenberger Hotels GmbH</span><div class="whitespace-pre-wrap text-sm"><p>Lyoner Straße 25 60528 Frankfurt am Main Germany</p> </div></div></div><div class="w-full flex-col md:order-none md:mb-8 md:w-1/3 md:px-4 lg:mb-12 lg:w-1/4 lg:px-5 flex"><div class="flex flex-col items-center px-4 pt-8 text-center md:items-start md:px-0 md:py-0 ltr:md:text-left rtl:md:text-right"><span class="w-full text-white uppercase font-bold mb-3"> Pay at H Rewards.com using:</span><ul class="-mr-2 flex w-full flex-wrap justify-center pb-2 pt-1 md:justify-start"><li class="pb-2 pr-2"><img alt="mastercard" loading="lazy" width="52" height="35" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fmastercard%402x.31cd3295.png&w=100&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fmastercard%402x.31cd3295.png&w=500&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fmastercard%402x.31cd3295.png&w=500&q=75"/></li><li class="pb-2 pr-2"><img alt="jcb" loading="lazy" width="52" height="35" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fjcb%402x.cd8f2f40.png&w=100&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fjcb%402x.cd8f2f40.png&w=500&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fjcb%402x.cd8f2f40.png&w=500&q=75"/></li><li class="pb-2 pr-2"><img alt="paypal" loading="lazy" width="52" height="35" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fpaypal%402x.974d1ea5.png&w=100&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fpaypal%402x.974d1ea5.png&w=500&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fpaypal%402x.974d1ea5.png&w=500&q=75"/></li><li class="pb-2 pr-2"><img alt="americanexpress" loading="lazy" width="52" height="35" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Famericanexpress%402x.0f175544.png&w=100&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Famericanexpress%402x.0f175544.png&w=500&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Famericanexpress%402x.0f175544.png&w=500&q=75"/></li><li class="pb-2 pr-2"><img alt="visa" loading="lazy" width="52" height="35" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvisa%402x.1473beec.png&w=100&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvisa%402x.1473beec.png&w=500&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fvisa%402x.1473beec.png&w=500&q=75"/></li><li class="pb-2 pr-2"><img alt="dinersclub" loading="lazy" width="52" height="35" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fdinersclub%402x.561bb371.png&w=100&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fdinersclub%402x.561bb371.png&w=500&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fdinersclub%402x.561bb371.png&w=500&q=75"/></li><li class="pb-2 pr-2"><img alt="klarna" loading="lazy" width="52" height="35" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fklarna%402x.1ae5514f.png&w=100&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fklarna%402x.1ae5514f.png&w=500&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fklarna%402x.1ae5514f.png&w=500&q=75"/></li></ul><p class="w-full text-xs text-light-500 rtl:text-sm">Please note that there may be a variation in payment methods offered at individual hotels.</p></div></div></div></div><div class="mx-auto w-full max-w-container px-5 xl:px-0"><div class="flex w-full flex-col items-center justify-center sm:flex-row md:mt-0 lg:-mx-3 lg:justify-start mt-8"><a target="_blank" rel="" class="cursor-pointer relative px-3 last:overflow-hidden font-medium hover:text-plum-400 focus:text-plum-400" data-href="/legal/data-protection" data-router-locale="en" href="/en/legal/data-protection">Privacy Policy<span class="absolute bottom-0 top-0 my-auto hidden h-3 w-px bg-white ltr:right-0 ltr:-mr-px rtl:left-0 rtl:-ml-px sm:block"></span></a><a target="_blank" rel="" class="cursor-pointer relative px-3 last:overflow-hidden font-medium hover:text-plum-400 focus:text-plum-400" data-href="/legal/imprint" data-router-locale="en" href="/en/legal/imprint">Imprint<span class="absolute bottom-0 top-0 my-auto hidden h-3 w-px bg-white ltr:right-0 ltr:-mr-px rtl:left-0 rtl:-ml-px sm:block"></span></a><a target="_blank" rel="" class="cursor-pointer relative px-3 last:overflow-hidden font-medium hover:text-plum-400 focus:text-plum-400" data-href="/legal/terms-of-participation" data-router-locale="en" href="/en/legal/terms-of-participation">H Rewards terms of participation<span class="absolute bottom-0 top-0 my-auto hidden h-3 w-px bg-white ltr:right-0 ltr:-mr-px rtl:left-0 rtl:-ml-px sm:block"></span></a><a target="_blank" rel="" class="cursor-pointer relative px-3 last:overflow-hidden font-medium hover:text-plum-400 focus:text-plum-400" data-href="/legal/operating-company" data-router-locale="en" href="/en/legal/operating-company">Operating Company<span class="absolute bottom-0 top-0 my-auto hidden h-3 w-px bg-white ltr:right-0 ltr:-mr-px rtl:left-0 rtl:-ml-px sm:block"></span></a><a target="_blank" rel="" class="cursor-pointer relative px-3 last:overflow-hidden font-medium hover:text-plum-400 focus:text-plum-400" data-href="/legal/travel-policy" data-router-locale="en" href="/en/legal/travel-policy">Travel Policy<span class="absolute bottom-0 top-0 my-auto hidden h-3 w-px bg-white ltr:right-0 ltr:-mr-px rtl:left-0 rtl:-ml-px sm:block"></span></a><a target="_blank" rel="" class="cursor-pointer relative px-3 last:overflow-hidden font-medium hover:text-plum-400 focus:text-plum-400" data-href="/legal/terms-conditions" data-router-locale="en" href="/en/legal/terms-conditions">Terms & Conditions<span class="absolute bottom-0 top-0 my-auto hidden h-3 w-px bg-white ltr:right-0 ltr:-mr-px rtl:left-0 rtl:-ml-px sm:block"></span></a></div></div></footer></div></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"locale":"en","preview":false,"messages":{"reservations":{"gender-female":"Female","gender-male":"Male","purpose-of-stay-business":"Business","purpose-of-stay-leisure":"Leisure","unknown-error":"Unfortunately, we cannot check in your reservation yet. Please try again up to 5 days before your arrival.","validation-reservation-number":"Please enter your confirmation number","validation-hotel-code":"Please select a hotel","validation-first-name":"Please enter your first name","validation-last-name":"Please enter your last name","validation-title":"Please select a salutation","validation-passport-number":"Please enter your Passport / ID number","validation-email":"Please enter a valid private email address","validation-phone-pattern":"Please enter a valid phone number","validation-purpose-of-stay":"Please select the purpose of stay","validation-gender":"Please select your gender","validation-birth-date":"Please enter your date of birth","validation-nationality-country-code":"Please select your nationality","validation-address-line1":"Please enter your address","validation-zip":"Please enter a ZIP/postal code","validation-city":"Please enter a city","validation-country-code":"Please select a country","validation-business-address-line1":"Please enter an address","validation-business-zip":"Please enter a ZIP/postal code","validation-business-city":"Please enter a city","validation-business-country-code":"Please select a country","validation-purposeOfStay-isEnum":"Please select your purpose of stay","validation-hotelCode-isString":"Please select a hotel","actions-clear":"Clear","actions-check-in":"Check-in","actions-search":"Search","actions-next":"Next","actions-agree":"Agree","actions-disagree":"Disagree","modal-continue":"Continue","modal-not-found-title":"No reservation found","modal-not-found-text":"Sorry, we could not find any reservation for your search query. Please check your input and try again.","modal-unknown-error-title":"CHECK-IN NOT POSSIBLE","modal-unknown-error-text":"Unfortunately, we cannot check in your reservation yet. Please try again up to 5 days before your arrival.","modal-check-in-cancelled-title":"Check-in canceled","modal-check-in-cancelled-text":"The check-in has been canceled. You must agree to the COVID-19 policies in order to check-in.","modal-check-in-cancelled-note":"If you have any questions feel free to contact our H Rewards Service Center or the front office in the hotel.","modal-checked-in-title":"Check-In completed","modal-checked-in-text":"You have been checked-in successfully. You will receive your key card at the front office or in app.","modal-checked-in-text-2":"We wish you a pleasant stay at {hotel}.","search-form-text":"Please enter your {hotel} confirmation number as well as your first and last name to find your reservation. Please note that only eligible reservations can be found (check-in is possible only 5 days before stay)","covid-header":"COVID-19 Regulations","covid-text":"In order to protect the safety and health of our guests and employees and to comply with the legal requirements, you are obliged to present a valid vaccination certificate, recovery certificate or negative COVID-19 test (antigen rapid test - not older than 24h | PCR test - not older than 48h).","covid-request-certificate":"Please present the certificate at the reception unsolicited.","check-in-personal-details-header":"Please complete your personal details to check-in","update-form-section-personal-details":"Personal Details","update-form-section-personal-details-description":"Prefilled from your account details. Expand to edit.","update-form-section-address":"Contact Details","update-form-section-address-description":"Prefilled from your account details. Expand to edit.","update-form-section-business-address":"Business Address","update-form-section-business-address-tooltip":"Some cities may charge a city tax for leisure travel. For business trips, you are required to provide proof of exemption from the fee at the reception upon arrival.","search-title":"Reservation","search-header":"Reservation","check-in-title":"Check-in","check-in-header":"Check-in","sign-header":"Please sign here","sign-form-text-touch":"Use your finger below","sign-form-text-mouse":"Use your mouse below","checked-in-header":"You are checked in","checked-in-line":"Enjoy complimentary water and faster Wifi as a H Rewards member","validation-birth-date-18-years":"You must be at least 18 years old","gender-non-binary":"Non-binary","validation-address-line2":"Please enter your address","validation-business-address-line2":"Please enter an address","status-checked-in-header":"CHECK-IN NOT AVAILABLE","status-checked-in-description":"You are already checked in. Enjoy your stay.","status-cancelled-header":"NO RESERVATION FOUND","status-cancelled-description":"Sorry, we could not find any reservation for your search query. Please check your input and try again.","status-checked-out-header":"NO RESERVATION FOUND","status-checked-out-description":"Sorry, we could not find any reservation for your search query. Please check your input and try again.","status-no-show-header":"No Reservation found","status-no-show-description":"If you have any questions feel free to contact our H Rewards Service Center or the front office in the hotel.","status-reserved-header":" ","cannot-check-in-error-header":"CHECK-IN NOT POSSIBLE","cannot-check-in-error-description":"Unfortunately, we cannot check in your reservation yet. Please try again up to 5 days before your arrival.","validation-company":"Please enter company name","businessCompanyName":"Company","status-reserved-description":"Unfortunately, we cannot check in your reservation yet. Please try again up to 5 days before your arrival.","validation-allowed-chars":"Please check your entries. Allowed input: letters, numbers, hyphen.","validate-max-length":"{maxLength} characters allowed","validation-privacy":"Please confirm that you have read and accepted our privacy policy.","form-privacy-text":"For further information on the processing of your personal data, please refer to our \u003cprivacyLink\u003eprivacy policy\u003c/privacyLink\u003e","actions-send":"Send","terms-and-conditions-button":"our terms and conditions for arrival and departure","modal-terms-and-conditions-text-1":"Our terms and conditions still apply. Please note in particular our provisions on arrival and departure:","modal-terms-and-conditions-text-2":"Booked rooms are to be claimed by the guest no later than 6:00 p.m. on the day of arrival. Unless expressly agreed upon a later arrival time, the hotel has the right to assign booked rooms to other guests after 6:00 p.m. without the guest being able to derive any claims for compensation from this. In this respect, the hotel is entitled to a right of withdrawal.","terms-and-conditions-button-prefix":"* Please refer to","green-option-header":"Green Option","green-option-refuse-text":"I would like to keep the room cleaning and waive the voucher","green-option-request-text":"I would like to waive the room cleaning and receive a voucher in the amount of 5.00 EUR for the hotel restaurant or bar","green-option-text":"We protect the environment: with the Green Option","modal-close":"Close","modal-green-option-header":"Green Option","modal-green-option-line-1":"Together, we can act in a sustainable way and save resources. Opt out of room cleaning, and we'll recognize this decision with a special reward:","modal-green-option-line-2":"If you cancel your room-cleaning service at the latest by 2.00 h, you'll receive a EUR 5*, which can be redeemed in our restaurant or bar.","modal-green-option-notes":"*Valid for stays of two nights or more. One voucher may be redeemed per day and a maximum of three vouchers per stay. Cannot be used as credit towards pre-booked services and breakfast. If the food and beverage outlets are closed, we will offer you a complimentary drink. The voucher can be collected at the reception. Not redeemable for cash.","passport-type-driving-license":"Driving License","passport-type-id":"National ID Card","passport-type-passport":"Passport","validation-birth-name":"Birth Name is required","validation-mothers-maiden-name":"Mother's Name is required","validation-passport-issuing-authority":"Issuing Authority is required","validation-passport-issuing-date":"Date of Issue is required","validation-passport-issuing-date-limit":"Date of Issue cannot be greater than today's date","validation-passport-type":"Passport Type is required","validation-place-of-birth-name":"Place of Birth is required","city-tax":"City Tax","loading":"We're retrieving your reservation, please wait","modal-pre-checked-in-text":"You have been checked-in successfully. You will receive your key card at the front office.","check_in_payment_header":"Payment Information","actions-skip-payment":"Skip Payment","validation-birth-date-fellow":"Please enter date of birth","validation-nationality-country-code-fellow":"Please select nationality","validation-first-name-fellow":"Please enter first name","validation-last-name-fellow":"Please enter last name","check-in-fellow-travellers-details-header":"Please enter the information of your fellow travelers","update-form-section-personal-details-travellers-description":"Total number of adults and children in your room","update-form-section-personal-details-travellers":"Travelers","update-form-section-personal-details-nationality-description":"Necessary information may vary by nationality","update-form-section-personal-details-nationality":"Nationality \u0026 Identification","payment_guarantee_feature":"Guarantee booking after 6:00 pm by payment authentication","payment_digital_key_feature":"Use this device as a digital key for your room door","payment_points_feature":"Get 2500 reward points after the first successful door unlock","payment_do_you_want":"Provide credit card / debit card details and:","payment_features_header":"Provide credit card / debit card details and:","modal-traveller-name-error-title":"CHECK-IN NOT POSSIBLE","modal-traveller-name-error-text":"Please enter the details of your fellow travellers. If you travel alone, please contact the reception to adjust your reservation.","email-pre-check-in-bonus-text":"Register as H Rewards member or use your member email address and receive 200 points upon checkout. ","business-address":"Business Address","private-address":"Private Address","personal-details-reset":"It's not you? Click to change","modal-confirm-profile-reset-title":"Reset personal details","modal-confirm-profile-reset-text":"Are you sure you want to reset the personal details?","modal-cancel":"Cancel","confirm-profile-reset":"Reset","use_another_billing_address":"Use another billing address","save_for_future_bookings":"I would like to save my billing address for future bookings.","validation-access-email":"Please enter valid E-mail","adults":"Adults","children":"Children","occupancy":"Number of Guests","status-prechecked-in-description":"You have already completed the Online Check-in.","included_city_tax":"Included City Tax"},"reservations-form":{"reservationNumber":"Confirmation Number","hotelCode":"Hotel","firstName":"First Name","lastName":"Last Name","title":"Salutation","passportNumber":"Passport / ID number","email":"Private Email","phone":"Mobile Phone","purposeOfStay":"Purpose of Stay","gender":"Gender","birthDate":"Date of Birth","day":"Day","month":"Month","year":"Year","nationalityCountryCode":"Nationality (Country)","addressLine1":"Address","addressLine2":"Address 2","zip":"Zip/Postal Code","city":"City","countryCode":"Country","businessAddressLine1":"Address","businessAddressLine2":"Address 2","businessZip":"Zip/Postal Code","businessCity":"City","businessCountryCode":"Country","validation_day":"Day is required","validation_month":"Month is required","validation_year":"Year is required","select-none":"None","company":"Company","businessEmail":"Business Email","businessCompanyName":"Business company","phone-country":"Country","phone-code":"Code","birthName":"Birth Name","fellowTravelers":"Fellow Travelers","mothersMaidenFullName":"Mother's Name","numberOfAdults":"Adults","numberOfChildren":"Children","passportIssueDate":"Date of Issue","passportIssuingAuthority":"Issuing Authority","passportType":"ID Type","placeOfBirth":"Place of Birth","fellow-traveller":"Fellow Traveler","guestFirstName":"Guest's First Name","guestLastName":"Guest's Last Name","access-email":"E-mail","validation-access-email":"Please enter valid E-mail"},"targeted-message":{"countdown-days":"Days","countdown-hours":"Hours","countdown-minutes":"Minutes","countdown-seconds":"Seconds"},"member-menu":{"login":"Login","aria_close":"Close","member":"Member","dashboard":"Dashboard","my_bookings":"My Bookings","my_rewards":"My Rewards","my_settings":"My Profile","logout":"Log Out","loading":"Loading","points":"Points","my_preferences":"My Preferences","my_favorites":"My Favorites","notification_logout":"Logged out","promotions":"Promotions","my_specials":"My Preferences"},"login-modal":{"registration_title":"Not a member yet?","registration_description":"At H Rewards, you can enjoy the benefits of your membership right from the start.","registration_features":"Exclusive and appealing rates for members\n Highly attractive redemption options\n Appreciation of long-term customers","registration_button":"Become an H Rewards member","login_tab":"Login","registration_tab":"Registration","login_title":"Sign In","login_description":"Sign in for Steigenberger Hotels \u0026 Resorts, MAXX Hotels, Jaz in the City, IntercityHotel or Zleep Hotels.","login_email":"E-Mail address","login_password":"Password","login_button":"Login","login_reset_password":"Forgot Password?","aria_back_to_login":"Back to Login","reset_password_title":"Password Reset","reset_password_description":"In order to reset your password, please enter your e-mail address and then click the link provided in the e-mail.","reset_password_email":"E-Mail address","reset_password_button":"Reset Password","reset_password_title_link_sent":"Password Link has been sent","reset_password_title_link_sent_description":"We have sent you an email with a link to reset your password. You can then log in here with your new password.","reset_password_title_link_sent_button":"Back to Login","aria_close":"Close","aria_description":"Login/Registration","aria_title":"Login/Registration","validation_email_required":"Please enter your E-mail","validation_email_email":"Please enter valid E-mail","validation_password":"Please enter your password","validation_email_password_invalid":"E-mail or password are invalid, please try again","unknown_error":"Unknown error, please try again later","continue-with-email":"Continue with Email","continue-with-apple":"Continue with Apple","or":"or","error-modal-email-text":"Please allow sharing the email in your {method} account settings and then try again","error-modal-text":"Something went wrong, please try again","account-exists":"Account exists","account-exists-text":"Account with this email already exists. To log in via Social Login, please enter your existing H Rewards account password.","otp":"One Time Code","otp_login_description":"We have just sent a one-time verification code to {email}. To complete the authentication process, please check your email inbox (including spam folder) and enter the code below:","validation_otp_invalid":"Invalid code","validation_otp_required":"Code is required","continue-with-google":"Continue with Google","login-with-otp":"Login with One-Time Code","login_otp_title":"Login with One-Time Code","login_otp_description":"In order to receive your one-time code, please enter your e-mail address. The code will be sent to the provided address and will be valid for 15 minutes.","continue-with-facebook":"Continue with Facebook","find_reservation":"Find Reservation"},"member-area":{"dashboard":"Dashboard","logout":"Logout","access_denied":"Access Denied","access_denied_description":"\u003cp\u003ePlease login to access this page\u003c/p\u003e\n","access_denied_button":"Login","my_rewards":"My Rewards","welcome_back":"Welcome Back","points":"Reward Points","view_rewards":"View Rewards","my_membership":"My Membership","membership_status":"Status","nights":"Qualifying night(s)","membership_number":"Membership Number","membership_description":"\u003cp\u003eIf you have any questions about your membership, please contact our H Rewards service team on \u003cstrong\u003e\u003ca href=\"tel:496980885788\"\u003e+4969 80 88 57 88\u003c/a\u003e\u003c/strong\u003e or email \u003ca href=\"mailto:service@hrewards.com\"\u003eservice@hrewards.com\u003c/a\u003e\u003c/p\u003e\n","active_rewards":"Available Rewards","see_bonus":"View More","redeem_points":"Redeem Reward Points","conditions":"Conditions","hotels":"Hotels","inactive_rewards":"Inactive Rewards","voucher_redeem_error":"Error activating voucher, please try again later","my_settings":"My Profile","account_details":"Account Details","email":"E-mail","name":"Name","password":"Password","reset_password":"Reset Password","password_reset_error":"Unknown Error, please try later","personal_data":"Personal Data","address":"Address","change_address":"Change Address","birthday":"Birthday","change_birth_date":"Change Birthday","unknown_error":"Unknown Error","cancel":"Cancel","save":"Save","password_reset_success":"Password reset link was sent to your E-mail","voucher_redeem_confirmation":"Are you sure?","back_to_all_bookings":"Back to my bookings","book_now":"Book Now","booking_details":"Bookings Details","cancelled_bookings":"Cancelled Bookings","in_days":"In {days} days","my_bookings":"My Bookings","no_bookings_yet":"Reservations not found","no_cancelled_bookings_yet":"No cancelled bookings yet","no_past_bookings_yet":"No past bookings yet","no_upcoming_bookings_yet":"No upcoming bookings yet","past_bookings":"Past Bookings","reservation_numbers":"Confirmation Number","show_details":"Show details","to":"to","today":"today","tomorrow":"tomorrow","travel_dates":"Travel Dates","upcoming_bookings":"Upcoming Bookings","seo_dashboard_title":"Account Dashboard | H Rewards","seo_my_settings_title":"My settings | H Rewards","seo_my_rewards_title":"My Rewards | H Rewards","seo_my_bookings_title":"My bookings | H Rewards","seo_booking_details_title":"My booking | H Rewards","my_old_bookings":"Bookings from Global.Hrewards","newsletters":"Newsletters","my_preferences":"My Preferences","preferences":"Preferences","seo_preferences_title":"My Preferences","brand-preferences":"Brand Preferences","favorites":"Favorite Hotels","my_favorites":"My Favorites","no_favorites":"\u003cp\u003eYou don\u0026#39;t have any favorite hotels. \u003ca href=\"/find-a-hotel\"\u003eSearch now\u003c/a\u003e\u003c/p\u003e\n","seo_favorites_title":"My Favorites","valid_to":"Valid to","status_points":"Qualifying charges in €","notification_logout":"Logged out","bookings_nights":"Nights","points_title":"Points History","promotions_description":"Enter promo code in the form below to receive your bonus","promo_code_success_message_pending":"Code successfully redeemed, you will receive your bonus soon","promo_code_success_message":"Code successfully redeemed","promo_code_fail_reason_2":"Code is already activated","promo_code_fail_reason_1":"Unknown error, please try later","promo_code_fail_reason_0":"Code not found or not active","promo_code":"Promo Code","validation_code_required":"Code is required","submit_promo_code":"Redeem Code","promotions":"Promotions","points_history":"Points History","points_history_is_empty":"Points history is empty","my_profile":"My Profile","my_status":"My Status","my_specials":"My Preferences","overview":"Overview","seo_profile_title":"My Profile","points_after_redemption":"Reward points after:","description":"Description","reward_price":"{points} reward points","reached":"Reached on","points_next_reward_description":"only {nights} status nights or {points} status points more needed","rewards":"Rewards","all_rewards":"All Rewards","not_enough_points_description":"You still need {points} reward points to be able to order your reward!","hrewards_service_center_title":"H Rewards Service Center","hrewards_service_center_description":"\u003cp\u003eMon.-Fri. 9:00-18:00\u003c/p\u003e\n\u003cp\u003ePhone: \u003ca href=\"tel:496980885788\"\u003e+4969 80 88 57 88\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003eE-mail: \u003ca href=\"service@hrewards.com\"\u003eservice@hrewards.com\u003c/a\u003e\u003c/p\u003e\n","member_benefit_1":"Reward points (per 1 € turnover)","member_benefit_2":"Discount on the room rate","member_benefit_3":"Preferential access to private sales promotions","member_benefit_4":"Exclusive offers - only for our members","member_benefit_5":"The \"we-always-have-a-room-for-you\" guarantee","member_benefit_6":"Upgrade to the next higher room category","member_benefit_7":"Discount on your bar and restaurant bills","member_benefit_8":"Early check-in (based on availability)","member_benefit_9":"Late check-out (based on availability)","member_benefit_11":"Free breakfast per day","member_benefit_12":"A bottle of water in the room","member_benefit_13":"Access to co-working areas","member_benefit_14":"H Rewards Service Center","member_benefit_15":"Public transport tickets in participating IntercityHotels","seo_points_history_title":"My Points History","yes":"Yes","seo_status_title":"My Status","your_current_status":"Your current status","your_prev_status":"Status Level","your_next_status":"Your future status","level_benefits":"All Status Benefits","benefits_in_comparsion_title":"Benefits in {to} compared to {from}","no":"No","benefits_in_comparsion_title_lost":"Benefits in {to} compared to {from}","your_next_status_header":"Your next status: {status}","you_already_have":"You already have","nights_status_string":"{current} of {needed} status nights","points_status_string":"{current} of {needed} points","you_need_status":"\u003cp\u003eYou need \u003cstrong\u003e{nights} status nights\u003c/strong\u003e or \u003cstrong\u003e{points} status points\u003c/strong\u003e. See what you can achieve first.\u003c/p\u003e\n","maintain_status":"\u003cp\u003eTo maintain {level} you need \u003cstrong\u003e{nights} status nights\u003c/strong\u003e or \u003cstrong\u003e{points} status points\u003c/strong\u003e. (Expires {expires})\u003c/p\u003e\n","maintained_status_success":"Your status extension has already been achieved","points_expires_at":"Expires on","all_benefits":"All Benefits","what_level_offers":"What {level} offers","additional_benefits":"Additional Benefits","seo_specials_title":"My Preferences","all_levels_comparsion":"All statuses in comparsion","compare_your_benefits":"Compare Benefits","benefit":"Benefit","points_status_maintain_tooltip":"\u003cp\u003e\u003cstrong\u003e{points}\u003c/strong\u003e status points needed to maintain {level} status\u003c/p\u003e\n","nights_status_maintain_tooltip":"\u003cp\u003e\u003cstrong\u003e{nights}\u003c/strong\u003e nights needed to maintain {level} status\u003c/p\u003e\n","nights_status_upgrade_tooltip":"\u003cp\u003e\u003cstrong\u003e{nights}\u003c/strong\u003e nights needed to achieve {level} status\u003c/p\u003e\n","points_status_upgrade_tooltip":"\u003cp\u003e\u003cstrong\u003e{points}\u003c/strong\u003e status points needed to achieve {level} status\u003c/p\u003e\n","request_points":"Request Points","next_booking_title":"Your next booking","date_from":"Check In","date_to":"Check Out","guests":"Guests","button_cancel_membership":"Cancel Membership","button_keep_membership":"Keep Membership","button_redeem_points":"Redeem Reward Points","cancel_membership":"Cancel Membership","cancel_membership_text":"Do you wish to delete your account and end your H Rewards membership at the earliest possible date?","cancel_membership_alert":"You still have {points} reward points on your account. Would you like to redeem them now?\n\nAll unredeemed reward points, redemption awards and promotional awards as well as achieved member status will be forfeited after expiry of six months from the effective date of cancellation and may not be reinstated or transferred thereafter.","error_cancel_membership":"Something went wrong.\nPlease contact H Rewards Service Center at service@hrewards.com for further assistance.","success_cancel_membership":"Your account has been deleted and your membership will be terminated as soon as possible.","add_external_booking":"+ Add booking","add_external_booking_description":"If you did not book through our app or website or have not been logged in when booking, you can add your booking here.","firstName":"First Name","lastName":"Last Name","reservationNumber":"Confirmation Number","hotelId":"Hotel","reservation-added":"Your reservation has been added.","add_reservation_error":"Your booking could not be added. Please check your entries.","complete_profile":"Complete your profile","validation_required":"Please enter a confirmation number","validation_max_length":"The entered confirmation number is too long","detach_from_account":"Remove","detach_external_description":"Do you want to remove the booking from your account? The booking will not be canceled.","detach_external_no":"No","detach_external_yes":"Yes","add_reservation_error_name_mismatch":"Your booking could not be added. Please check that the spelling of your name matches the details on the booking confirmation.","reward_points":"Rewards Points","reward_status_points":"Qual. Points","status_nights_points":"Qual. Nights","points_history_title":"My Points History","expire_this_month":"Expire this month","expire_next_month":"Expire next month","book_again":"Book Again","seo_my_partners_title":"My Partners","my_partners":"My Partners","add_reservation_error_already_exists":"Your booking is already linked to another member account. Remove the booking there and try again.","change_name":"Change Name","connected_accounts":"Connected Accounts","connect_account":"Connect","disconnect_account":"Disconnect","you_are_connected_to":"You are connected to {account}","connect_to":"Connect to {account}","donate_points":"Donate Points","continue":"Continue","disconnect_account_modal_header":"Disconnect from {account}","disconnect_account_modal_text":"Ensure your password is reset before disconnecting to avoid login hiccups later on.","invite_friends":"Invite Friends","my_invites":"Share the H Rewards benefits with others!","send_invite":"Send H Rewards Invite","validation_email_required":"Please enter your E-mail","validation_email_email":"Please enter valid E-mail","more_invite_options_text":"More invite options on the next H Rewards level","more_invite_options_link":"/","billing_address_fallback_text":"Provide your billing address to speed up the payment process during bookings","billing_addresses":"Billing Addresses","remove_billing_address":"Remove Billing Address","remove_billing_address_description":"Are you sure you want to remove this Billing Address?","edit":"Edit","remove":"Remove","billing_addresses_fallback":"Provide your billing address to speed up the payment process during bookings","add_billing_address":"Add Billing Address","edit_billing_address":"Edit Billing Address","use_by_default":"Use by default","salutation":"Salutation","expire_on_date":"Expire on 30.04. (as of today)","breakfast-info":"*These benefits are granted if the booking is based on a \"qualifying rate\". Benefits vary depending on the brand. Details can be found in the participation.\n\n*Subject to availability in the participating hotels\n\n**Voucher per stay, for room rates including breakfast","expire_next_2_month":"Expire in next two months","preference_center_notice":"You're viewing your member preference center. To see subscriber preference center please log out from your account.","gender-male":"Male","gender-female":"Female","gender-diverse":"Diverse","gender-unknown":"Unknown","gender":"Gender","preference_center":"Preference center","seo_title_preference_center":"Preference center","day":"Day","month":"Month","year":"Year","saved":"Saved","snooze":"Snooze","snooze_period":"Snooze period","unsubscribe_all":"Unsubscribe the Newsletter!","opt_out_consent":"I consent to Steigenberger Hotels GmbH collecting the following data with the aim of analysing my preferences and user behaviour in order to send me personalised, interest-related promotional emails: Time of newsletter opening, my device and my clicks on the links in the newsletter.","resume":"Resume","opt_out_form_title":"Unsubscribe","reset_dates":"Reset Dates","calendar_ready":"Done","are_you_sure":"Are you sure","validation_otp_invalid":"Invalid code","otp_confirm_description":"We have just sent a one-time confirmation code to {email}. To complete the profile cancelling process, please check your email inbox (including spam folder) and enter the code below:","validation_otp_required":"Code is required","cancel_membership_confirm_button":"Cancel membership","change_name_otp_description":"We have just sent a one-time confirmation code to {email}. To complete the name change process, please check your email inbox (including spam folder) and enter the code below:","confirm":"Confirm","unexpected_error":"An unexpected error occurred. Please try again later.","change_email":"Change E-mail","change_email_description":"Enter your new E-mail address below. We will send a one-time password to confirm this change. Please ensure you have access to the new E-mail to complete the update.","change_email_otp_description":"We have just sent a one-time confirmation code to {email}. To complete the E-mail update, please check your email inbox (including spam folder) and enter the code below:","validation_email_exists":"E-mail is already registered","invite_friends_desc":"Invite family, friends or business associates to join H Rewards with a higher status level.","invites_active_fallback":"You have no active invites yet, get started by clicking on Send Invite.","invites_left":"{membership_level} - {available} out of {original} left","copy_url":"Simply choose the status level you like to gift, copy the URL or select a channel below and send it to your contact.","share_link":"You're invited to H Rewards! Use this link to accept the invite: {link}","copied":"Copied to the clipboard","invite_accept_loading":"Status Upgrade in progress","member_benefit_10":"10 € beverage voucher per stay","Accepted":"Accepted","my_invites_fallback":"Status Invites are available for Members with \nSilver Status or higher","from_date_to_date":"{from} to {to}"},"registration":{"validation_birthday_18":"You must be at least 18 years old","birthday":"Birthday*","day":"Day","month":"Month","year":"Year","password":"Password*","validation_password":"Please enter password","validation_password_rules":"The password must be at least 6 characters long and contain at least: 1 uppercase letter, 1 lowercase letter, 1 number, 1 special character.","password_confirmation":"Repeat password*","validation_password_confirmation":"Password confirmation should be equal to password","password_description":"The password must be at least 6 characters long and contain at least: 1 uppercase letter, 1 lowercase letter, 1 number, 1 special character.","validation_salutation":"Please select salutation","salutation":"Salutation*","country":"Country*","validation_country":"Please choose country","validation_state":"Please choose state","state":"State*","legal":"\u003cp\u003eYes, I agree that H Rewards Pte. Ltd. and/or Steigenberger Hotels GmbH contact me for their respective marketing purpose in order to inform me about promotions, special offers, services and news via email. This includes i.a. information about offers by their respective partners, communication about my stay, best price offers, competitions/sweepstakes, satisfaction surveys, general surveys and on the occasion of my birthday as well as invitations to events.\u003c/p\u003e\n\u003cp\u003eYou may revoke your consent at any time without giving reasons with effect for the future. In this case, we will no longer contact you for marketing purposes via email.\u003c/p\u003e\n\u003cp\u003eIn order to revoke your consent, you can click on the unsubscribe link in the respective message or send us an email to \u003ca href=\"mailto__R2WP__u0026#117;\u0026#112;\u0026#100;\u0026#97;\u0026#116;\u0026#101;\u0026#64;\u0026#110;\u0026#101;\u0026#x77;\u0026#x73;\u0026#x2e;\u0026#104;\u0026#x72;\u0026#x65;\u0026#119;\u0026#x61;\u0026#114;\u0026#x64;\u0026#115;\u0026#46;\u0026#99;\u0026#x6f;\u0026#109;\"\u003e\u0026#117;\u0026#112;\u0026#100;\u0026#97;\u0026#116;\u0026#101;\u0026#64;\u0026#110;\u0026#101;\u0026#x77;\u0026#x73;\u0026#x2e;\u0026#104;\u0026#x72;\u0026#x65;\u0026#119;\u0026#x61;\u0026#114;\u0026#x64;\u0026#115;\u0026#46;\u0026#99;\u0026#x6f;\u0026#109;\u003c/a\u003e. You can find further information in our data protection statement.\u003c/p\u003e\n","personal_data":"Personal data*","validation_first_name":"Please enter first name","validation_last_name":"Please enter last name","validation_email_required":"Please enter your E-mail","validation_email_email":"E-mail is not valid, please check","residence":"Residence*","validation_address":"Please enter your address","address_2":"Address 2","address":"Address*","validation_zip":"Please enter postal code","zip":"Postal Code*","city":"City*","terms":"\u003cp\u003eBy clicking on \u0026quot;Register\u0026quot;, you accept both the conditions of participation for the H Rewards loyalty programme in the currently valid version and in the amended version that will come into force on 01.02.2024. \u003c/p\u003e\n","legal_more":"\u003cp\u003eFor more information, see our \u003ca href=\"#l-privacy\"\u003ePrivacy Policy\u003c/a\u003e.\nYou can find a current list of our cooperation partners \u003ca href=\"/partners\"\u003ehere\u003c/a\u003e.\u003c/p\u003e\n","register_button":"Register","validation_city":"Please enter city","required_note":"*Required field","first_name":"First Name*","last_name":"Last Name*","email":"E-mail*","validation_ESU01":"Unknown error, please try again later","title_success":"JUST ONE MORE STEP TOWARDS YOUR H REWARDS MEMBERSHIP","description_success":"\u003cp\u003eWe\u0026#39;ve sent you an E-mail with activation link.\u003c/p\u003e\n\u003cp\u003e This link can only be used once, it will expire after \u003cstrong\u003e48 hours\u003c/strong\u003e. 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