CINXE.COM
Adobe - Support
<?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><!-- InstanceBegin template="/Templates/master.dwt" codeOutsideHTMLIsLocked="true" --> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.adobe.com:80/support/","20070202184832","https://web.archive.org/","web","/_static/", "1170442112"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <meta http-equiv="Content-Language" content="en-us"/> <!-- Template $Revision: 2.25 $ applied. --> <!-- InstanceParam name="0=default,1=portal,2=home" type="number" value="0" --> <!-- InstanceParam name="columns" type="number" value="2" --> <!-- InstanceParam name="locale" type="text" value="en_us" --> <!-- InstanceParam name="dropdown,pod,tab,tree,map" type="text" value="dropdown,pod" --> <!--DWT [object Object]--> <link rel="icon" href="/web/20070202184832im_/http://www.adobe.com/favicon.ico" type="image/x-icon"/> <link rel="shortcut icon" href="/web/20070202184832im_/http://www.adobe.com/favicon.ico" type="image/x-icon"/> <link id="print-css" href="/web/20070202184832cs_/http://www.adobe.com/css/master_import/print.css" rel="stylesheet" rev="stylesheet" type="text/css" media="print" charset="utf-8"/> <link id="screen-css" href="/web/20070202184832cs_/http://www.adobe.com/css/master_import/screen.css" rel="stylesheet" rev="stylesheet" type="text/css" media="screen" charset="utf-8"/> <link id="test-css" href="/web/20070202184832cs_/http://www.adobe.com/css/features_test.css" rel="stylesheet" rev="stylesheet" type="text/css" media="screen" charset="utf-8"/> <script src="/web/20070202184832js_/http://www.adobe.com/js/global.js" type="text/javascript" charset="utf-8"></script> <script src="/web/20070202184832js_/http://www.adobe.com/js/globalnav.js" type="text/javascript" charset="utf-8"></script> <script src="/web/20070202184832js_/http://www.adobe.com/js/dyn/ui.js" type="text/javascript" charset="utf-8"></script> <script src="/web/20070202184832js_/http://www.adobe.com/js/htmltemplate/util.js" type="text/javascript" charset="utf-8"></script> <!-- InstanceBeginEditable name="head" --> <title>Adobe - Support</title> <script type="text/javascript"> function searchFormAction(formID,dropdownID,searchID) { var searchTextName = document[formID][searchID].name; var searchTextValue = document[formID][searchID].value; var searchText = searchTextName + "=" + searchTextValue var adobeSearchText = "q" + "=" + searchTextValue var selectedLink = document[formID][dropdownID].options[document[formID][dropdownID].selectedIndex].value; fAction = "/cfusion/knowledgebase/index.cfm?event=search&product=" + selectedLink + "&search_text=" + searchTextValue; if (selectedLink != '#') { window.location = fAction; } else if (selectedLink == '#') { document[formID][dropdownID].selectedIndex = 0; } } </script> <script type="text/javascript" language="JavaScript1.2" src="/web/20070202184832js_/http://www.adobe.com/js/verifyform.js"></script> <script type="text/javascript" language="JavaScript1.2"><!-- function checkform (form) { var v = new VerifyForm(); if ( ! v.hasValue(form.search_text)) { v.addError(form.searchProduct, ""); return v.showErrors('Please enter a keyword to continue.'); } else { searchFormAction('supportSearch','searchProduct','search_text'); return false; } } // --> </script> <noscript> Error checking done by JavaScript. </noscript> <style type="text/css"> form .columns-2-aaB-aa { width: 20%; } form .columns-2-aaB-B { width: 78%; } </style> <!-- InstanceEndEditable --> <body> <script type="text/javascript"> // <![CDATA[ com.adobe.htmltemplate.loadCondAssets("dropdown","pod"); // ]]> </script> <!--googleoff: index--><a href="/web/20070202184832/http://www.adobe.com/help/accessibility.html" tabindex="1" id="accesslink">Accessibility</a><!--googleon: index--> <!--googleoff: index--> <!--$Revision: 1.29.10.1 $--> <form id="globalnav-search" class="en" name="globalnav-search" method="get" action="/web/20070202184832/http://www.adobe.com/go/gnav_search" accept-charset="utf-8"> <dl id="globalnav" class="compact"> <dt id="adobe-logo"><a href="/web/20070202184832/http://www.adobe.com/">Adobe</a></dt> <dd id="user-menu"> <ul class="pipe menu compact"> <li id="globalnav-cart"><span class="cart-icon"><a href="/web/20070202184832/http://www.adobe.com/go/gn_cart" rel="_WSS GN-Cart GNav">Your Cart</a></span></li> <li><span id="greeting">Welcome, <span id="screenName">Guest</span></span></li> <li id="account"><a href="/web/20070202184832/http://www.adobe.com/go/gn_your_account" rel="_WSS GN-Account GNav">Your Account</a></li> <li id="signout"><a href="/web/20070202184832/http://www.adobe.com/go/gn_signout" rel="_WSS GN-Signout GNav">Sign Out</a></li> <li id="help"><a href="/web/20070202184832/http://www.adobe.com/go/gn_contact" rel="_WSS GN-Contact GNav">Contact</a></li> <li id="international"><a href="/web/20070202184832/http://www.adobe.com/go/gn_intl" rel="_WSS GN-Geo-Selector GNav">United States (Change)</a></li> </ul> </dd> <dd id="site-menu"> <ul id="site-menu-dropdown" class="d-dropdown pipe menu compact"> <li><span class="menu-title"><a href="/web/20070202184832/http://www.adobe.com/go/gn_sol" rel="_WSS GN-Solutions GNav">Solutions</a></span> <dl class="menu"> <dt>Industries</dt> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_ind_education" rel="_WSS GN-Ind-Edu GNav">Education</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_ind_finance" rel="_WSS GN-Ind-Fin GNav">Financial Services</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_ind_govt" rel="_WSS GN-Ind-Gov GNav">Government</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_ind_manufacturing" rel="_WSS GN-Ind-Manuf GNav">Manufacturing</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_ind_telecommunications" rel="_WSS GN-Ind-Tele GNav">Telecommunications</a></dd> <dt class="divide">Solutions</dt> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_sol_digital_imaging" rel="_WSS GN-Sol-Imag GNav">Digital Imaging</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_sol_mobile" rel="_WSS GN-Sol-Mobile GNav">Mobile</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_sol_print_publishing" rel="_WSS GN-Sol-Print GNav">Print Publishing</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_sol_process_mgmt_services" rel="_WSS GN-Sol-Process GNav">Process Management Services</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_sol_ria" rel="_WSS GN-Sol-RIA GNav">Rich Internet Applications</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_sol_elearning" rel="_WSS GN-Sol-eLearn GNav">Training and eLearning</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_sol_video_audio" rel="_WSS GN-Sol-Motion GNav">Video and Audio</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_sol_web_conferencing" rel="_WSS GN-Sol-Conferencing GNav">Web Conferencing</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_sol_web_publishing" rel="_WSS GN-Sol-Web GNav">Web Publishing</a></dd> <dt class="divide"><a href="/web/20070202184832/http://www.adobe.com/go/gntray_sol_more" rel="_WSS GN-Sol-All GNav">All Industries & Solutions ›</a></dt> </dl> </li> <li><span class="menu-title"><a href="/web/20070202184832/http://www.adobe.com/go/gn_prod" rel="_WSS GN-Prod GNav">Products</a></span> <ul class="menu"> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_acrobat_connect_home" rel="_WSS GN-Prod-AcrobatConnect GNav">Acrobat Connect</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_acrobat_family_home" rel="_WSS GN-Prod-Acrobat GNav">Acrobat Family</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_after_effects_home" rel="_WSS GN-Prod-AfterEffects GNav">After Effects</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_breeze_home" rel="_WSS GN-Prod-Breeze GNav">Breeze</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_coldfusion_home" rel="_WSS GN-Prod-ColdFusion GNav">ColdFusion</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_creative_suite_family_home" rel="_WSS GN-Prod-CS GNav">Creative Suite Family</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_dreamweaver_home" rel="_WSS GN-Prod-Dreamweaver GNav">Dreamweaver</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_flash_home" rel="_WSS GN-Prod-Flash GNav">Flash</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gnavtray_prod_flex_home" rel="_WSS GN-Prod-Flex GNav">Flex</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_illustrator_home" rel="_WSS GN-Prod-Illustrator GNav">Illustrator</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_indesign_home" rel="_WSS GN-Prod-InDesign GNav">InDesign</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_livecycle_home" rel="_WSS GN-Prod-LiveCycle GNav">LiveCycle</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_macromedia_studio_home" rel="_WSS GN-Prod-Studio GNav">Macromedia Studio</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_mobile_devices_home" rel="_WSS GN-Prod-Mobile GNav">Mobile Products</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_photoshop_family_home" rel="_WSS GN-Prod-Photoshop GNav">Photoshop Family</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_premiere_home" rel="_WSS GN-Prod-Premiere GNav">Premiere</a></li> <li class="divide"><a href="/web/20070202184832/http://www.adobe.com/go/gntray_prod_products" rel="_WSS GN-Prod-All GNav">All Products ›</a></li> </ul> </li> <li><span class="menu-title"><a href="/web/20070202184832/http://www.adobe.com/go/gn_supp" rel="_WSS GN-Supp GNav">Support</a></span> <ul class="menu"> <li><a href="/web/20070202184832/http://www.adobe.com/go/gn_supp_support" rel="_WSS GN-Supp-Home GNav">Support Home</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_supp_cs_home" rel="_WSS GN-Supp-Service GNav">Customer Service</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_supp_books" rel="_WSS GN-Supp-Books GNav">Books</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_supp_train_home" rel="_WSS GN-Supp-Training GNav">Training</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_supp_programs" rel="_WSS GN-Supp-Programs GNav">Support Programs</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_supp_forums_home" rel="_WSS GN-Supp-Forums GNav">Forums</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_supp_documentation" rel="_WSS GN-Supp-Docs GNav">Documentation</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_supp_updates" rel="_WSS GN-Supp-Updates GNav">Updates</a></li> <li class="divide"><a href="/web/20070202184832/http://www.adobe.com/go/gntray_supp_more" rel="_WSS GN-Supp-All GNav">More ›</a></li> </ul> </li> <li><span class="menu-title"><a href="/web/20070202184832/http://www.adobe.com/go/gn_comm" rel="_WSS GN-Communities GNav">Communities</a></span> <dl class="menu"> <dt>By User</dt> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comm_designers" rel="_WSS GN-Users-Design GNav">Designers</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comm_devnet" rel="_WSS GN-Users-Dev GNav">Developers</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comm_educators" rel="_WSS GN-Users-Educ GNav">Educators</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comm_partners" rel="_WSS GN-Users-Partners GNav">Partners</a></dd> <dt class="divide">By Resource</dt> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comm_labs" target="mm_window" rel="_WSS GN-Resource-Labs GNav">Adobe Labs</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comm_forums" rel="_WSS GN-Resource-Forums GNav">Forums</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comm_exchange_home" rel="_WSS GN-Resource-Exchange GNav">Exchange</a></dd> <dd><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comm_blogs" target="mm_window" rel="_WSS GN-Resource-Blogs GNav">Blogs</a></dd> </dl> </li> <li><span class="menu-title"><a href="/web/20070202184832/http://www.adobe.com/go/gn_comp" rel="_WSS GN-About GNav">Company</a></span> <ul class="menu"> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comp_aboutadobe" rel="_WSS GN-About-Home GNav">About Adobe</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comp_press" rel="_WSS GN-About-Press GNav">Press</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comp_investor_relations" rel="_WSS GN-About-Inv GNav">Investor Relations</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comp_community_affairs" rel="_WSS GN-About-Community GNav">Corporate Affairs</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comp_jobs" rel="_WSS GN-About-Jobs GNav">Jobs</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comp_showcase" rel="_WSS GN-About-Showcase GNav">Showcase</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comp_events" rel="_WSS GN-About-Events GNav">Events</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comp_contact_adobe" rel="_WSS GN-About-Contact GNav">Contact Adobe</a></li> <li class="divide"><a href="/web/20070202184832/http://www.adobe.com/go/gntray_comp_company_more" rel="_WSS GN-About-All GNav">More ›</a></li> </ul> </li> <li><span class="menu-title"><a href="/web/20070202184832/http://www.adobe.com/go/gn_dl" rel="_WSS GN-DL-Home GNav">Downloads</a></span> <ul class="menu"> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_dl_downloads" rel="_WSS GN-DL-Home GNav">Downloads Home</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_dl_downloads" rel="_WSS GN-DL-Trial GNav">Trial Downloads</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_dl_updates" rel="_WSS GN-DL-Updates GNav">Updates</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_dl_exchange" rel="_WSS GN-DL-Exchange GNav">Exchange</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_dl_get_reader" rel="_WSS GN-DL-Reader GNav">Get Adobe Reader</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_dl_getflashplayer" rel="_WSS GN-DL-Flash GNav">Get Flash Player</a></li> <li class="divide"><a href="/web/20070202184832/http://www.adobe.com/go/gntray_dl_more" rel="_WSS GN-DL-All GNav">More ›</a></li> </ul> </li> <li><span class="menu-title"><a href="/web/20070202184832/http://www.adobe.com/go/gn_store" rel="_WSS GN-Store-Home GNav">Store</a></span> <ul class="menu"> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_store" rel="_WSS GN-Store-Home GNav">Store Home</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_store_software" rel="_WSS GN-Store-Software GNav">Software</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_store_fonts" rel="_WSS GN-Store-Fonts GNav">Fonts</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_store_books" rel="_WSS GN-Store-Books GNav">Books</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_store_programs" rel="_WSS GN-Store-Support GNav">Support</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_store_your_hist" rel="_WSS GN-Store-Account GNav">Your Account</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gntray_store_mvlp" rel="_WSS GN-Store-Volume GNav">Volume Licensing</a></li> <li class="divide"><a href="/web/20070202184832/http://www.adobe.com/go/gntray_store_purchase_options" rel="_WSS GN-Store-Reseller GNav">Other Ways to Buy ›</a></li> </ul> </li> </ul> </dd> <dd id="site-search"> <p><input type="hidden" name="loc" value="en_us"/> <input type="text" id="search-input" name="term"/> <button type="submit" id="search">Search</button></p> </dd> </dl> <noscript> <div id="globalnav-noscript">You may not have everything you need to view certain sections of Adobe.com. Please see our <a href="/web/20070202184832/http://www.adobe.com/go/gn_sitereqs">site requirements</a>.</div> </noscript> </form> <!--googleon: index--> <div id="layoutLogic" class="L0"> <div id="C1" class="columns-2-Abb-A pod p0 nw"><div class="ne"><div class="se"><div class="sw"><div class="n"><div class="s"><div class="w"><div id="C1-body" class="pod-body e"><!-- InstanceBeginEditable name="c1 content" --> <ol id="depthpath" class="path menu compact"> <li><a href="/web/20070202184832/http://www.adobe.com/">Home</a></li> </ol> <h1>Support</h1> <div class="dyn-pod p1 p1-top"> <h3 id="search">Search the knowledgebase</h3> <div class="pullout-right right-wrap"> <p class="pullout-item"><a href="/web/20070202184832/http://www.adobe.com/search/searchtips.html">Search tips</a></p> <p>Please type your question or keywords, then select a product. </p> </div> <form name="supportSearch" id="supportSearch" action="" onsubmit="return checkform(this)"> <div class="columns-2-aaB-aa txtright"> <label for="search_text">Search for</label> </div> <div class="columns-2-aaB-B"> <input id="search_text" name="search_text" value="" class="textfield wide" title="search support" type="text"/> </div> <br class="clear-both"/> <div class="columns-2-aaB-aa txtright"> <label for="searchProduct">Product</label> </div> <div class="columns-2-aaB-B"> <p> <select name="searchProduct" id="searchProduct" class="wide"> <option selected="selected" value="">All products</option> <option value="SG_ACROBAT3D_1_1">Acrobat 3D</option> <option value="SG_ACROBATCAPTURE_1_1">Acrobat Capture</option> <option value="SG_ACROBATCONNECT_1_1">Acrobat Connect</option> <option value="SG_ACROBATDISTILLER_1_1">Acrobat Distiller</option> <option value="SG_ACROBATELEMENTSSERVER_1_1">Acrobat Elements Server</option> <option value="SG_ACROBATELEMENTS_1_1">Acrobat Elements</option> <option value="SG_ACROBATMESSENGER_1_1">Acrobat Messenger</option> <option value="SG_ACROBATPROFESSIONAL_1_1">Acrobat Professional</option> <option value="SG_ACROBATSTANDARD_1_1">Acrobat Standard</option> <option value="SG_ADOBECENTRALPROOUTPUTSERVER_1_1">Adobe Central Pro Output Server</option> <option value="SG_ADOBEDOCUMENTCENTER_1_1">Adobe Document Center</option> <option value="SG_ADOBEFORMCLIENTENDUSERCOMPONENTS_1_1">Adobe Form Client End User Components</option> <option value="SG_ADOBEINTEGRATE_1_1">Adobe Integrate</option> <option value="SG_ADOBELICENSEMANAGER_1_1">Adobe License Manager</option> <option value="SG_ADOBEOUTPUTDESIGNER_1_1">Adobe Output Designer</option> <option value="SG_ADOBEOUTPUTMANAGER_1_1">Adobe Output Manager</option> <option value="SG_ADOBEOUTPUTPAKFORMYSAP_COM_1_1">Adobe Output Pak for MySAP.com</option> <option value="SG_ADOBEOUTPUTPAKFORORACLEE_BUSINESSSUITE_1_1">Adobe Output Pak for Oracle E-Business Suite</option> <option value="SG_ADOBEREADER_1_1">Adobe Reader</option> <option value="SG_AFTEREFFECTS_1_1">After Effects</option> <option value="SG_AUDITION_1_1">Audition</option> <option value="SG_AUTHORWARE_1_1">Authorware</option> <option value="SG_BREEZE_1_1">Breeze</option> <option value="SG_BREEZEEVENTS_1_1">- BreezeEvents</option> <option value="SG_BREEZELIVE_1_1">- Breeze Live</option> <option value="SG_BREEZEPRESENTATION_1_1">- Breeze Presentation</option> <option value="SG_BREEZETRAINING_1_1">- Breeze Training</option> <option value="SG_BRIDGE_1_1">Bridge</option> <option value="SG_CAPTIVATE_1_1">Adobe Captivate</option> <option value="SG_CAPTUREDESIGNER_1_1">Capture Designer</option> <option value="SG_CAPTUREENTERPRISESERVER_1_1">Capture Enterprise Server</option> <option value="SG_CENTRAL_1_1">Central</option> <option value="SG_COLDFUSION_1_1">ColdFusion</option> <option value="SG_CONNECTENTERPRISESERVER_1_1">Connect Enterprise Server</option> <option value="SG_ACROBATCONNECTPROFESSIONAL_1_2">- Acrobat Connect Professional</option> <option value="SG_CONNECTEVENTS_1_2">- Adobe Connect Events</option> <option value="SG_CONNECTTRAINING_1_2">- Adobe Connect Training</option> <option value="SG_PRESENTER_1_2">- Presenter</option> <option value="SG_CONTRIBUTEPUBLISHINGSERVICES_1_1">Contribute Publishing Server</option> <option value="SG_CONTRIBUTE_1_1">Contribute</option> <option value="SG_CREATEADOBEPDFONLINE_1_1">Create Adobe PDF Online</option> <option value="SG_CREATIVESUITE_1_1">Creative Suite</option> <option value="SG_DIMENSIONS_1_1">Dimensions</option> <option value="SG_DIRECTOR_1_1">Director</option> <option value="SG_DOCUMENTSERVER_1_1">Document Server</option> <option value="SG_DOWNLOADMANAGER_1_1">Download Manager</option> <option value="SG_DREAMWEAVER_1_1">Dreamweaver</option> <option value="SG_DREAMWEAVERULTRADEV_1_1">- Dreamweaver UltraDev</option> <option value="SG_DVRACK_1_1">DV Rack</option> <option value="SG_ENCOREDVD_1_1">Encore DVD</option> <option value="SG_E_PROCESSFRAMEWORK_1_1">E-Process Framework</option> <option value="SG_FIREWORKS_1_1">Fireworks</option> <option value="SG_FLASHCAST_1_1">FlashCast</option> <option value="SG_FLASHLITE_1_1">Flash Lite</option> <option value="SG_FLASHMEDIASERVER_1_1">Flash Media Server</option> <option value="SG_FLASHPAPER_1_1">FlashPaper</option> <option value="SG_FLASHPLAYER_1_1">Flash Player</option> <option value="SG_FLASHREMOTING_1_1">Flash Remoting</option> <option value="SG_FLASH_1_1">Flash</option> <option value="SG_FLEX_1_1">Flex</option> <option value="SG_FLEXBUILDER_1_1">- FlexBuilder</option> <option value="SG_FONTFOLIO_1_1">Font Folio</option> <option value="SG_FORMFLOW99_1_1">FormFlow99</option> <option value="SG_FORMFLOW_1_1">FormFlow</option> <option value="SG_FRAMEMAKERSERVER_1_1">FrameMaker Server</option> <option value="SG_FRAMEMAKER_1_1">FrameMaker</option> <option value="SG_FREEHAND_1_1">FreeHand</option> <option value="SG_GOLIVE_1_1">GoLive</option> <option value="SG_GRAPHICSSERVER_1_1">Graphics Server</option> <option value="SG_HOMESITE_1_1">HomeSite</option> <option value="SG_ILLUSTRATOR_1_1">Illustrator</option> <option value="SG_INCOPY_1_1">InCopy</option> <option value="SG_INDESIGN_1_1">InDesign</option> <option value="SG_INTEMPO_1_1">InTempo</option> <option value="SG_JETFORMDESIGN_1_1">JetForm Design</option> <option value="SG_JETFORMFILLER_1_1">JetForm Filler</option> <option value="SG_JRUN_1_1">JRun</option> <option value="SG_LIGHTROOM_1_1">Lightroom</option> <option value="SG_LIVECYCLEASSEMBLER_1_1">LiveCycle Assembler</option> <option value="SG_LIVECYCLEBARCODEDFORMS_1_1">LiveCycle Barcoded Forms</option> <option value="SG_LIVECYCLEDESIGNER_1_1">LiveCycle Designer</option> <option value="SG_LIVECYCLEDOCUMENTSECURITY_1_1">LiveCycle Document Security</option> <option value="SG_LIVECYCLEFORMMANAGER_1_1">LiveCycle Form Manager</option> <option value="SG_LIVECYCLEFORMS_2_1">LiveCycle Forms</option> <option value="SG_LIVECYCLEPDFGENERATORELEMENTS_1_1">LiveCycle PDF Generator Elements</option> <option value="SG_LIVECYCLEPDFGENERATORFORPOSTSCRIPT_1_1">LiveCycle PDF Generator for PostScript</option> <option value="SG_LIVECYCLEPDFGENERATORPROFESSIONAL_1_1">LiveCycle PDF Generator Professional</option> <option value="SG_LIVECYCLEPOLICYSERVER_1_1">LiveCycle Policy Server</option> <option value="SG_LIVECYCLEPRINT_1_1">LiveCycle Print</option> <option value="SG_LIVECYCLEREADEREXTENSIONS_1_1">LiveCycle Reader Extensions</option> <option value="SG_LIVECYCLEWORKFLOW_1_1">LiveCycle Workflow</option> <option value="SG_OVATION_1_1">Ovation</option> <option value="SG_PAGEMAKER_1_1">PageMaker</option> <option value="SG_PHOTODELUXE_1_1">PhotoDeluxe</option> <option value="SG_PHOTOSHOPALBUM_1_1">Photoshop Album</option> <option value="SG_PHOTOSHOPELEMENTS_1_1">Photoshop Elements</option> <option value="SG_PHOTOSHOP_1_1">Photoshop</option> <option value="SG_POCKETFORM_1_1">PocketForm</option> <option value="SG_POSTSCRIPTPRINTERDRIVERS_1_1">PostScript printer drivers</option> <option value="SG_PREMIEREELEMENTS_1_1">Premiere Elements</option> <option value="SG_PREMIERE_1_1">Premiere Pro</option> <option value="SG_PRODUCTIONSTUDIO_1_1">Production Studio</option> <option value="SG_REACHFORM_1_1">ReachForm</option> <option value="SG_ROBODEMO_1_1">RoboDemo</option> <option value="SG_ROBOHELPFORFRAMEMAKER_1_1">RoboHelp for FrameMaker</option> <option value="SG_ROBOHELPOFFICE_1_1">RoboHelp</option> <option value="SG_ROBOENGINE_1_1">- RoboEngine</option> <option value="SG_ROBOHELPHTML_1_1">- RoboHelp HTML</option> <option value="SG_ROBOHELPWORD_1_1">- RoboHelp Word</option> <option value="SG_ROBOPDF_1_1">- RoboPDF</option> <option value="SG_ROBOSOURCECONTROL_1_1">- RoboSource Control</option> <option value="SG_ROBOINFO_1_1">RoboInfo</option> <option value="SG_SHOCKWAVEPLAYER_1_1">Shockwave Player</option> <option value="SG_STOCKPHOTOS_1_1">Stock Photos</option> <option value="SG_STREAMLINE_1_1">Streamline</option> <option value="SG_STUDIO_1_1">Studio</option> <option value="SG_TYPEMANAGER_1_1">Type Manager</option> <option value="SG_TYPEREUNION_1_1">Type Reunion</option> <option value="SG_TYPE_1_1">Type</option> <option value="SG_ULTRA_1_1">Ultra</option> <option value="SG_VERSIONCUE_1_1">Version Cue</option> <option value="SG_VISUALCOMMUNICATOR_1_1">Visual Communicator</option> <option value="SG_VLOGIT_1_1">Vlog It!</option> <option value="SG_WEBOUTPUTPAK_1_1">Web Output Pak</option> </select> <input type="submit" class="submit" name="submit" value="Search"/> </p> </div> <br class="clear-both"/> <ul class="link-list"> <li><a href="https://web.archive.org/web/20070202184832/http://support.adobe.com/devsup/devsup.nsf/main.html">Developer knowledgebase</a></li> <li></li> </ul> </form> <br class="clear-both"/> </div> <div class="columns-2-AB-A"> <h3>Technical support for products</h3> <p>Find support and troubleshooting resources by product.</p> <form id="supportcenter" name="supportcenter" onsubmit="selectFormAction('supportcenter','supportcenterproduct'); return false;"> <select id="supportcenterproduct" name="supportcenterproduct"> <option value="" selected="selected" disabled="disabled">Select product support center</option> <option value="/support/products/acrobat3d.html">Acrobat 3D</option> <option value="/support/products/acrcapture.html">Acrobat Capture/Capture Cluster</option> <option value="/support/acrobatconnect/">Acrobat Connect</option> <option value="/support/connect/">Acrobat Connect Professional</option> <option value="/support/products/acrobat.html">Acrobat Distiller</option> <option value="/support/products/acrobat.html">Acrobat Elements</option> <option value="/support/products/acrobat.html">Acrobat Elements Server</option> <option value="/support/products/acrobat.html">Acrobat Messenger</option> <option value="/support/products/acrobat.html">Acrobat Standard/Professional</option> <option value="/support/captivate/">Adobe Captivate</option> <option value="/support/products/alm.html">Adobe License Manager</option> <option value="/support/products/acrreader.html">Adobe Reader</option> <option value="/support/products/aftereffects.html">After Effects</option> <option value="/support/products/audition.html">Audition</option> <option value="/support/authorware/">Authorware</option> <option value="/support/breeze/">Breeze</option> <option value="/support/products/bridge.html">Bridge</option> <option value="/support/centraldev/">Central</option> <option value="/support/products/enterprise/">Central Pro Output Server</option> <option value="/support/coldfusion/">ColdFusion</option> <option value="/support/contribute/">Contribute</option> <option value="/support/cps/">Contribute Publishing Server</option> <option value="/support/coursebuilder/">CourseBuilder Extension</option> <option value="/support/products/createpdf.html">Create Adobe PDF Online</option> <option value="/support/products/creativesuite.html">Creative Suite</option> <option value="/support/products/dimensions.html">Dimensions</option> <option value="/support/director/">Director</option> <option value="/support/documentcenter/">Document Center</option> <option value="/support/products/downloadmanager.html">Download Manager</option> <option value="/support/dreamweaver/">Dreamweaver</option> <option value="/support/ultradev/">Dreamweaver UltraDev</option> <option value="/support/dvrack/">DV Rack</option> <option value="/support/products/encore.html">Encore DVD</option> <option value="/support/fireworks/">Fireworks</option> <option value="/support/flash/">Flash</option> <option value="/support/flashmediaserver/">Flash Communication Server</option> <option value="/support/flashlite/">Flash Lite</option> <option value="/support/flashmediaserver/">Flash Media Server</option> <option value="/support/flashplayer/">Flash Player</option> <option value="/support/flash_remoting/">Flash Remoting</option> <option value="/support/flashpaper/">FlashPaper</option> <option value="/support/flex/">Flex</option> <option value="/support/products/type.html">Font Folio and Type Products</option> <option value="/support/products/framemaker.html">FrameMaker</option> <option value="/support/freehand/">FreeHand</option> <option value="/support/products/golive.html">GoLive</option> <option value="/support/homesite/">HomeSite</option> <option value="/support/products/illustrator.html">Illustrator</option> <option value="/support/products/incopy.html">InCopy</option> <option value="/support/products/indesign.html">InDesign</option> <option value="http://www.interaktonline.com/Support/" target="_blank">InterAKT</option> <option value="/support/jrun/">JRun</option> <option value="/support/products/enterprise/">LiveCycle Products</option> <option value="/support/products/designer.html">LiveCycle Forms Designer</option> <!--<option value="/support/products/livemotion.html">LiveMotion</option> --> <option value="/support/ovation/">Ovation</option> <option value="/support/products/pagemaker.html">PageMaker</option> <option value="/support/products/photodeluxe.html">PhotoDeluxe</option> <option value="/support/products/photoshop.html">Photoshop</option> <option value="/support/products/photoshopalbum.html">Photoshop Album</option> <option value="/support/products/photoshopel.html">Photoshop Elements</option> <option value="/support/products/printerdrivers.html">PostScript printer drivers</option> <option value="/support/products/premiereel.html">Premiere Elements</option> <option value="/support/products/premiere.html">Premiere Pro</option> <option value="/support/presenter/">Presenter</option> <option value="/support/products/productionstudio.html">Production Studio</option> <option value="/support/robodemo/">RoboDemo</option> <option value="/support/robohelp/">RoboHelp</option> <option value="/support/robohelpframemaker/">RoboHelp for FrameMaker</option> <option value="/support/roboinfo/">RoboInfo</option> <option value="/support/robopdf/">RoboPDF</option> <option value="/support/shockwave/">Shockwave Player</option> <option value="/support/products/stockphotos.html">Stock Photos</option> <option value="/support/products/streamline.html">Streamline</option> <option value="/support/products/type.html">Type Reunion</option> <option value="/support/products/type.html">Type Set</option> <option value="/support/ultra/">Ultra</option> <option value="/support/visualcommunicator/">Visual Communicator</option> <option value="/support/vlogit/">Vlog It!</option> <option value="/support/products/enterprise/">Web Output Pak</option> <option value="/support/products/type.html">Wild Type</option> </select> <input class="submit" name="Submit" value="Go" type="submit"/> </form> <noscript> <!--googleoff: index--> <p>Your browser settings indicate: JavaScript is disabled. Therefore, the above menu is disabled. <br/> <!--googleon: index--> Please choose an exchange from the list below:</p> <ul class="link-list"> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/acrobat3d.html">Acrobat 3D</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/acrcapture.html">Acrobat Capture/Capture Cluster</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/acrobatconnect/">Acrobat Connect</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/connect/">Acrobat Connect Professional</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/acrobat.html">Acrobat Distiller</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/acrobat.html">Acrobat Elements</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/acrobat.html">Acrobat Elements Server</a></li> <li><a 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href="/web/20070202184832/http://www.adobe.com/support/products/pagemaker.html">PageMaker</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/photodeluxe.html">PhotoDeluxe</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/photoshop.html">Photoshop</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/photoshopalbum.html">Photoshop Album</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/photoshopel.html">Photoshop Elements</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/printerdrivers.html">PostScript printer drivers</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/premiereel.html">Premiere Elements</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/premiere.html">Premiere Pro</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/productionstudio.html">Production Studio</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/robodemo/">RoboDemo</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/robohelp/">RoboHelp</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/robohelpframemaker/">RoboHelp for FrameMaker</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/roboinfo/">RoboInfo</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/robopdf/">RoboPDF</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/shockwave/">Shockwave Player</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/stockphotos.html">Stock Photos</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/streamline.html">Streamline</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/type.html">Type Reunion</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/type.html">Type Set</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/enterprise/">Web Output Pak</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/type.html">Wild Type</a></li> </ul> </noscript> <ul class="link-list"> <li class="icon swf-file"><a href="/web/20070202184832/http://www.adobe.com/support/flashplayer/">Flash Player Support </a></li> <li class="icon pdf-file"><a href="/web/20070202184832/http://www.adobe.com/support/products/acrreader.html">Adobe Reader Support </a></li> <li class="icon shockwave-file"><a href="/web/20070202184832/http://www.adobe.com/support/shockwave/">Shockwave Player Support </a></li> </ul> <h3>More technical resources</h3> <ul class="link-list"> <li><a href="/web/20070202184832/http://www.adobe.com/devnet/">Developer Center</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/designcenter/">Design Center</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/documentation/">Documentation</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/security/main.html">Security advisories</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/products/enterprise/main.html">LiveCycle Enterprise Support</a></li> <li><a href="https://web.archive.org/web/20070202184832/http://partners.adobe.com/public/developer/support/index.html">Developer Support</a></li> </ul> <h3>Community</h3> <ul class="link-list"> <li><a href="/web/20070202184832/http://www.adobe.com/support/forums/">Forums</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/communities/usergroups/">User groups</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/rss/">RSS feeds</a></li> </ul> </div> <div class="columns-2-AB-B"> <h3>Hot issues</h3> <h4>Acrobat 8 e-license issues</h4> <ul class="link-list"> <li><a href="/web/20070202184832/http://www.adobe.com/support/techdocs/333595.html">Error message: "An e-license cannot be downloaded because license management has not been set up correctly..."</a></li></ul> <p class="call-action"><a href="/web/20070202184832/http://www.adobe.com/support/products/alm.html" class="link-more">Other Acrobat 8 e-license issues</a></p> <h3><a href="/web/20070202184832/http://www.adobe.com/support/service/">Customer service</a></h3> <p>Find information about non-technical issues. </p> <!--<ul class="link-list"> <li class="icon alert"><a href="/support/contact/phone_outage.html">Customer support outage on 9/22</a></li> </ul>--> <ul class="link-list"> <li><a href="/web/20070202184832/http://www.adobe.com/support/service/downloads.html">Download help</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/service/serial.html">Serial number issues</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/service/trial.html">Trial help</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/service/freeupgrades.html">Upgrades</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/service/onlinestore.html">Online store</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/registration">Register online</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/service/popups.html">Pop-up messages</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/support/service/returns.html">Returns</a></li> </ul> <p class="link-more"><a href="/web/20070202184832/http://www.adobe.com/support/service/"><strong>Browse other customer service topics</strong></a></p> <h3><a href="/web/20070202184832/http://www.adobe.com/support/programs/">Support plans</a></h3> <p>Learn more about the support plans available for your product(s). </p> </div> <br class="clear-both"/> <!-- InstanceEndEditable --></div></div></div></div></div></div></div></div> <div id="C2" class="columns-2-Abb-bb"><!-- InstanceBeginEditable name="c2 content" --> <div class="dyn-pod p2 p2-top top-acc"> <h3>Next steps</h3> <ul class="link-list"> <li class="icon contact"><a href="/web/20070202184832/http://www.adobe.com/support/contact/">Contact support</a></li> <li class="icon buy"><a href="/web/20070202184832/http://www.adobe.com/support/programs/">Buy/renew support plans</a></li> <li class="icon buy"><a href="/web/20070202184832/http://www.adobe.com/cfusion/store/html/index.cfm?event=displayStoreSelector">Buy Adobe products</a></li> <li class="icon edit"><a href="/web/20070202184832/http://www.adobe.com/go/registration/">Register software</a></li> </ul> </div> <div class="dyn-pod p2 p2-top"> <h3>Training & certification</h3> <h4><a href="/web/20070202184832/http://www.adobe.com/training/">Get Training</a></h4> <p>From classroom to online training, get the skills you need to get ahead.</p> <h4><a href="/web/20070202184832/http://www.adobe.com/training/certification/">Get Certified</a></h4> <p>You have the skills—now show the world what you can do.</p> </div> <div class="dyn-pod p2 p2-top"> <h3>Related resources</h3> <ul class="link-list"> <li class="icon pdf-file"><a href="/web/20070202184832/http://www.adobe.com/products/pdfs/intelmacsupport.pdf" target="mm_window">Intel-based Mac Support <span class="stamp-fileinfo">(PDF: 79k)</span></a></li> <li><a target="_blank" href="https://web.archive.org/web/20070202184832/http://my.safaribooksonline.com/14daysfree?portal=my&uicode=adobe">Safari Books Online</a> </ul> </div> <!-- InstanceEndEditable --></div><br class="clear-both"/> </div> <!--googleoff: index--><!-- global footer $Revision: 1.29 $ --> <div id="globalfooter"> <ul class="pipe menu compact"> <li><a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_aboutadobe">Company</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_privacy_security">Online Privacy Policy</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_terms">Terms of Use</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_contact_adobe">Contact Us</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_accessibility">Accessibility</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_report_piracy">Report Piracy</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_permissions_trademarks">Permissions & Trademarks</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_product_license_agreements">Product License Agreements</a></li> <li><a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_feedback">Send Feedback</a></li> </ul> <div class="pullout-right right-100"> <p class="pullout-item"><a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_truste" target="_blank"><img src="/web/20070202184832im_/http://www.adobe.com/images/globalnav/eufinalmark.gif" alt="Reviewed by TRUSTe: site privacy statement" width="116" height="41" id="trustelogo"/></a></p> <p id="copyright">Copyright © 2007 Adobe Systems Incorporated. <a href="/web/20070202184832/http://www.adobe.com/go/gftray_all_rights_reserved">All rights reserved</a>.</p> <p id="terms">Use of this website signifies your agreement to the <a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_terms">Terms of Use</a> and <a href="/web/20070202184832/http://www.adobe.com/go/gftray_foot_privacy_security">Online Privacy Policy (updated 06-21-2006)</a>.</p> <p id="searchengine">Search powered by<a href="https://web.archive.org/web/20070202184832/http://www.google.com/" target="new"><img class="googlelogo" src="/web/20070202184832im_/http://www.adobe.com/images/master/logo_google.gif" width="43" height="18" alt="Powered by Google"/></a></p> </div> </div> <!--googleon: index--> <script src="/web/20070202184832js_/http://www.adobe.com/js/htmltemplate/beforeonload.js" type="text/javascript"></script> <!-- InstanceBeginEditable name="analytics" --> <div style="display: none;"><!-- SiteCatalyst code version: G.6. 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Unauthorized use is prohibited. * This product and other products of OpinionLab, Inc. are protected by U.S. Patent No. US 6606581, 6421724, 6785717 B1 and other patents pending. * http://www.opinionlab.com --> <script language="javascript" type="text/javascript"> <!-- if(com.adobe.www.is == true) { var olab_checkMeta = document.getElementsByTagName("meta"); for(var i=0;meta=document.getElementsByTagName("meta")[i];i++) { var prop=meta.getAttribute("http-equiv") || meta.getAttribute("httpequiv"); if(prop=="Content-Language" && meta.content=="en-us") { document.write('<script language="javascript" type="text/javascript" charset="windows-1252" src="/onlineopinionF3c/oo_engine.js">'); document.write('</sc'+'ript>'); document.write('<script language="javascript" type="text/javascript" charset="windows-1252" src="/onlineopinionF3c/oo_conf_en-US.js">'); document.write('</sc'+'ript>'); break; } } } //--> </script> <!--ooend--> <noscript> <!--[if lt IE 7]><link href="/css/master_import/noscript_ie6.css" type="text/css" rel="stylesheet" /><![endif]--> <!--[if IE 7]><link href="/css/master_import/noscript_ie7.css" type="text/css" rel="stylesheet" /><![endif]--> </noscript> <!-- InstanceEndEditable --> <img id="flash_pixel" name="flash_pixel" src="/web/20070202184832im_/http://www.adobe.com/images/pixel.gif" width="1" height="1" alt=""/> </body> <!-- InstanceEnd --></html> <!-- FILE ARCHIVED ON 18:48:32 Feb 02, 2007 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 18:33:50 Nov 25, 2024. 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