Características do Freshsales Suite | Experimente Freshsales Suite

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nav-lang-option"> <a aria-current="page" class="nav-sub-label" tabindex="-1" lang="pt-br"> Português (Brasil) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/crm/features/" lang="en-us" tabindex="-1"> English </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/de/crm/features/" lang="de-de" tabindex="-1"> Deutsch </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/nl/crm/features/" lang="nl" tabindex="-1"> Nederlands </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/fr/crm/features/" lang="fr" tabindex="-1"> Français </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/se/crm/features/" lang="sv-SE" tabindex="-1"> Svenska </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/es/crm/features/" lang="es" tabindex="-1"> Español (España) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/latam/crm/features/" lang="es-latam" tabindex="-1"> Español (América Latina) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/jp/crm/features/" lang="ja" tabindex="-1"> 日本語 </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/ko/crm/features/" lang="ko" tabindex="-1"> 한국어 </a> </li> </ul> </div> </li> </ul> </div> </div> <div class="nav-primary-wrapper" tabindex="-1"> <div class="nav-primary l-page"> <div class="nav-logo-wrapper"> <div class="product-logo-wrap"> <a href="/crm/" class="product-logo-icon"> <img src="https://website-assets-fw.freshworks.com/attachments/cks1oapyl0chtwyg01gmu6qrn-group-4x.full.png" class="icon product-logo-dew" alt="Freshsales Suite"> <img src="https://website-assets-fw.freshworks.com/attachments/cks1oapyl0chtwyg01gmu6qrn-group-4x.full.png" class="icon sub-product-logo-dew" alt=""> Freshsales Suite </a> </div> <a href="#" class="nav-burger" title="Burger Navigation icon" role="button" aria-haspopup="true" aria-expanded="false"> <span class="nav-burger-icon"></span> </a> </div> <ul class="l-nav-list nav-main-menu" > <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="/br/crm/features/" rel=" " >Recursos</a> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="https://www.freshworks.com/br/crm/suite-pricing-page/" rel=" " >Preços</a> </li> <li class="nav-main-item caps-heading-12 has-sub-menu " > <a aria-haspopup="true" role="button" aria-expanded="false" class="nav-label" href="#">Recursos</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/crm/suite/resources/product-tours/" rel=" " > <span class="label"> Tours de produto </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/crm/product-updates/" rel=" " > <span class="label"> Atualizações de produto </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/crm/suite/resources/webinars/" rel=" " > <span class="label"> Webinars </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="https://www.freshworks.com/crm/industries/" rel=" " >Integrações</a> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="https://login.freshworks.com/email-login" rel=" " >Login</a> </li> <li class="nav-main-item caps-heading-12 lang-selector fworks-language-selector hide-in-desktop"> <form id="lang-switch" action=""> <label for="language-selector-mobile" class="sr-only">Language:</label> <select id="language-selector-mobile" class="lang-options"> <option value="Português (Brasil)" lang="pt-br" data-link=" undefined/crm"> Português (Brasil) </option> <option value="English" lang="en-us" data-link=" /crm/features"> English </option> <option value="Deutsch" lang="de-de" data-link=" /de/crm/features"> Deutsch </option> <option value="Nederlands" lang="nl" data-link=" /nl/crm/features"> Nederlands </option> <option value="Français" lang="fr" data-link=" /fr/crm/features"> Français </option> <option value="Svenska" lang="sv-SE" data-link=" /se/crm/features"> Svenska </option> <option value="Español (España)" lang="es" data-link=" /es/crm/features"> Español (España) </option> <option value="Español (América Latina)" lang="es-latam" data-link=" /latam/crm/features"> Español (América Latina) </option> <option value="日本語" lang="ja" data-link=" /jp/crm/features"> 日本語 </option> <option value="한국어" lang="ko" 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nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/br/empresa/sobre/" rel=" " > <span class="label"> Sobre </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/br/company/affiliate-partner/" rel=" " > <span class="label"> Afiliados </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/br/empresa/carreiras/" rel=" " > <span class="label"> Carreiras </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/br/contact/" rel=" " > <span class="label"> Contate-nos </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="https://www.freshworks.com/support/" rel=" " >Suporte</a> </li> <li class="nav-main-item caps-heading-12 lang-selector fworks-language-selector hide-in-desktop"> <form id="lang-switch" action=""> <label for="language-selector-mobile" class="sr-only">Language:</label> <select id="language-selector-mobile" class="lang-options"> <option value="Português (Brasil)" lang="pt-br" data-link=" undefined/crm"> Português (Brasil) </option> <option value="English" lang="en-us" data-link=" /crm/features"> English </option> <option value="Deutsch" lang="de-de" data-link=" /de/crm/features"> Deutsch </option> <option value="Nederlands" lang="nl" data-link=" /nl/crm/features"> Nederlands </option> <option value="Français" lang="fr" data-link=" /fr/crm/features"> Français </option> <option value="Svenska" lang="sv-SE" data-link=" /se/crm/features"> Svenska </option> <option value="Español (España)" lang="es" data-link=" /es/crm/features"> Español (España) </option> <option value="Español (América Latina)" lang="es-latam" data-link=" /latam/crm/features"> Español (América Latina) </option> <option value="日本語" lang="ja" data-link=" /jp/crm/features"> 日本語 </option> <option value="한국어" lang="ko" data-link=" /ko/crm/features"> 한국어 </option> </select> </form>  </li> </ul> </div> </div> <script type="text/javascript"> FW.onLoad(function () { if (window.innerWidth <= 960) { FW.$('.nav-label:not(.nav-secondary-item .nav-label), .hide-in-mobile a, .lang-selector select, .nav-secondary-item .nav-sub-label').attr('tabindex', -1); }; }); </script> <div class="nav-secondary-wrapper"> <div class="nav-secondary l-page"> <div class="nav-secondary-item caps-heading-12 has-sub-menu"> <div class="nav-secondary-label nav-secondary-buckets "> <a href="#" class="nav-label" role="button" aria-expanded="false" aria-haspopup="true" tabindex="0">All features</a> <span class="nav-sub-toggle icon-arrow-down" aria-hidden="true"></span> <span class="nav-sub-label"></span> </div> <ul class="l-nav-list nav-sub-menu "> <li class="menu-line" role="none"></li> <li class="nav-sub-item scroll-link "> <a class="nav-sub-label scroll-anchor" href="#customization" data-scroll-link="customization" data-accordion-link="" > <span>Customização</span> </a> </li> <li class="nav-sub-item scroll-link "> <a class="nav-sub-label scroll-anchor" href="#productivity" data-scroll-link="productivity" data-accordion-link="" > <span>Produtividade</span> </a> </li> <li class="nav-sub-item scroll-link "> <a class="nav-sub-label scroll-anchor" href="#communication" data-scroll-link="communication" data-accordion-link="" > <span>Comunicação</span> </a> </li> <li class="nav-sub-item scroll-link "> <a class="nav-sub-label scroll-anchor" href="#marketingautomation" data-scroll-link="marketingautomation" data-accordion-link="" > <span>Automação de marketing</span> </a> </li> <li class="nav-sub-item scroll-link "> <a class="nav-sub-label scroll-anchor" href="#freddy" data-scroll-link="freddy" data-accordion-link="" > <span>Freddy AI</span> </a> </li> <li class="nav-sub-item scroll-link "> <a class="nav-sub-label scroll-anchor" href="#pipelinemanagement" data-scroll-link="pipelinemanagement" data-accordion-link="" > <span>Gerenciamento de Negociações</span> </a> </li> <li class="nav-sub-item scroll-link "> <a class="nav-sub-label scroll-anchor" href="#analytics" data-scroll-link="analytics" data-accordion-link="" > <span>Estatísticas</span> </a> </li> <li class="nav-sub-item scroll-link "> <a class="nav-sub-label scroll-anchor" href="#mobile" data-scroll-link="mobile" data-accordion-link="" > <span>Móvel</span> </a> </li> </ul> </div> </div> </div> </nav> <script type="text/javascript"> // Activate the navigation elements FW.onLoad(function () { FW.navigation.navLoader(); }); </script> </header> <a class="main__anchor" id="main-content"></a> <section id="" data-text-list="[]" data-scroll-target="#" class="first-fold align-center pattern-gradient-light " > <div class="container banner-content l-banner " data-scroll-target=""> <h1 class="mt-0">Tudo o que você precisa para conquistar clientes para toda a vida</h1> <div class="align-center pt-md pb-xs"> <a title="" class="button button--solid " rel="" role="button" target="_self" href="/br/crm/signup/?plan_id=c4l"> REGISTRE-SE</a> <a title="" class="button button--ghost " rel="" role="button" target="_self" href="/br/crm/demo-request/"> SOLICITE UMA DEMONSTRAÇÃO</a> </div> </div> </section> <section class="section-bucket feature-bucket l-section " data-scroll-target="customization" id ="customization"> <div class="l-page container"> <div class="row"> <div class="feature-bucket-desc mb-lg col-md-4"> <p><span class="pre-text product-pre-text">CUSTOMIZAÇÃO</span></p> <h2>Um CRM que se ajusta ao seu negócio</h2> <p>O Freshsales Suite se adapta à maneira como sua equipe trabalha.</p> </div> <div class="col-md-8 l-grid"> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggkxaqa04o9n3g1tgd2pmwc-001.svg);" role="img" aria-label=""></div> <h6>Estágios do ciclo de vida do contato</h6> <p>Um contato passa por vários estágios em seu ciclo de vida. Crie seus próprios estágios com base no processo de sua empresa.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggkxasd05mzetfzcozb1ftd-002.svg);" role="img" aria-label=""></div> <h6>Campos personalizados</h6> <p>Crie campos customizados — texto, seleção de datas, listas de verificação e até campos de fórmulas para coletar e armazenar informações sobre sua empresa.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggkxaqh05myetfz649948qn-003.svg);" role="img" aria-label=""></div> <h6>Customize as atividades de vendas</h6> <p>Crie atividades personalizadas e defina os resultados. Monitore interações, faça check-in em reuniões, registre chamadas, adicione anotações e muito mais.</p> <p><span class="forward--link link mt-xs"><a href="https://www.freshworks.com/br/crm/features/sales-activity-management/">Saiba mais sobre atividades de vendas personalizadas</a></span></p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggkxaq002ghyag1w8a2zqed-004.svg);" role="img" aria-label=""></div> <h6>Multimoedas e multi-idiomas</h6> <p>Gerencie transações na moeda local, automatize a conversão de moedas e customize seu CRM para falar seu idioma preferido.</p> <p><span class="forward--link link mt-xs"><a href="https://www.freshworks.com/br/crm/features/multi-currency-multi-language/">Saiba mais</a></span></p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggkxare034b7ffzc1h2e65x-005.svg);" role="img" aria-label=""></div> <h6>Módulos customizados</h6> <p>Crie módulos customizados para obter informações adicionais que sejam únicas para o processo de sua empresa.</p> </div> </div> </div> </div>  </div> </section> <section class="section-bucket section-light-bg feature-bucket l-section " data-scroll-target="productivity" id ="productivity"> <div class="l-page container"> <div class="row"> <div class="feature-bucket-desc mb-lg col-md-4"> <p><span class="pre-text product-pre-text">PRODUTIVIDADE</span></p> <h2>Impulsione a eficiência da sua equipe com a automação</h2> <p>Amplifique a produtividade de suas vendas. Poupe tempo para fazer mais.</p> </div> <div class="col-md-8 l-grid"> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggma85h03qdyag1br900qyr-006.svg);" role="img" aria-label=""></div> <h6>Gerenciamento de tarefas</h6> <p>Crie tarefas, lembretes e compromissos. Obtenha uma visão geral das próximas atividades no painel de atividades e não perca nenhuma.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggma8e700a2hug1ss4bmchi-007.svg);" role="img" aria-label=""></div> <h6>Regras de autoatribuição</h6> <p>O Freshsales Suite atribui automaticamente leads para o pessoal de vendas em todos os territórios, com base em regras de encaminhamento de leads.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggma7dq007khug1u77ktpvx-008.svg);" role="img" aria-label=""></div> <h6>Sequências de vendas</h6> <p>Automatize sequências de ações de vendas, como e-mails, ligações e SMS, e personalize as interações para fechar negócios mais rapidamente.</p> <p><span class="forward--link link mt-xs"><a href="https://www.freshworks.com/br/crm/features/sales-sequences/">Saiba mais sobre sequências de vendas</a></span></p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggma7dw00dqgxfzxyppujqn-009.svg);" role="img" aria-label=""></div> <h6>Fluxos de trabalho</h6> <p>Automatize suas principais tarefas e processos de negócio com fluxos de trabalho inteligentes. Diminua a dependência manual, poupe tempo e venda mais.</p> <p><span class="forward--link link mt-xs"><a href="https://www.freshworks.com/br/crm/features/workflow-automation/">Saiba mais sobre fluxos de trabalho</a></span></p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggma7nm0083hug1tgr2lsp9-010.svg);" role="img" aria-label=""></div> <h6>Notificações internas</h6> <p>Envie notificações para equipes internas quando determinadas ações customizadas forem concluídas, incluindo o registro de leads, upgrades e mais.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggma7yb00f7gxfz5tl1l7gb-011.svg);" role="img" aria-label=""></div> <h6>Colaboração contextual com o Slack</h6> <p>Dê acesso a membros da equipe para participarem em discussões relacionadas a um negócio. Use o Slack para colaborar em tempo real e fechar mais negócios.</p> </div> </div> </div> </div>  </div> </section> <section class="section-bucket feature-bucket l-section " data-scroll-target="communication" id ="communication"> <div class="l-page container"> <div class="row"> <div class="feature-bucket-desc mb-lg col-md-4"> <p><span class="pre-text product-pre-text">COMUNICAÇÃO</span></p> <h2>Esteja onde seus contatos estão</h2> <p>Construa relacionamentos mais fortes com os clientes através da comunicação multicanal</p> </div> <div class="col-md-8 l-grid"> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggn0y1d049pyag1tokllu1y-012.svg);" role="img" aria-label=""></div> <h6>E-mail</h6> <p>Envie os e-mails certos no momento certo. Conecte sua caixa de entrada com o Freshsales Suite para enviar, rastrear e gerenciar e-mails.</p> <p><span class="forward--link link mt-xs"><a href="https://www.freshworks.com/br/crm/features/email-integration/">Saiba mais sobre integração com e-mail</a></span></p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggn0ya700yrgxfz22r09s86-013.svg);" role="img" aria-label=""></div> <h6>Telefone</h6> <p>Faça ligações do seu CRM com um único clique e adicione contexto às conversas através dos registros de chamadas e gravações.</p> <p><span class="forward--link link mt-xs"><a href="https://www.freshworks.com/br/crm/features/cloud-telephony/">Saiba mais sobre telefonia em nuvem</a></span></p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggn0xpt00y9hug15svdgebo-014.svg);" role="img" aria-label=""></div> <h6>Chat</h6> <p>Interaja com os visitantes do seu site e desenvolva relacionamentos em tempo real. Responda a chats diretamente do CRM e filtre os leads de qualidade.</p> <p><span class="forward--link link mt-xs"><a href="https://www.freshworks.com/br/crm/features/chat-campaigns/">Saiba mais sobre campanhas via chat</a></span></p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggn0xsg07b6etfzld3u7nbd-015.svg);" role="img" aria-label=""></div> <h6>WhatsApp Business</h6> <p>Com a integração do WhatsApp, você pode ler e responder a mensagens do WhatsApp no Freshsales Suite. </p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggn0xuh00ychug1w8s1et3g-016.svg);" role="img" aria-label=""></div> <h6>Apple Business Chat</h6> <p>Receba iMessages e responda a elas com o widget de bate-papo do Freshsales Suite.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggn0xyo00ydgxfz7m8oi7dx-017.svg);" role="img" aria-label=""></div> <h6>Integração com SMS</h6> <p>Chegue aos bolsos de seus contatos. O Freshsales Suite integra-se ao seu provedor de SMS para enviar mensagens de texto para seus contatos.</p> </div> </div> </div> </div>  </div> </section> <section class="section-bucket section-light-bg feature-bucket l-section " data-scroll-target="marketingautomation" id ="marketingautomation"> <div class="l-page container"> <div class="row"> <div class="feature-bucket-desc mb-lg col-md-4"> <p><span class="pre-text product-pre-text">AUTOMAÇÃO DE MARKETING</span></p> <h2>Automatize seus esforços de marketing</h2> <p>Encontre e envolva seu público com fluxos de trabalho automatizados, segmentação comportamental e personalização completa.</p> </div> <div class="col-md-8 l-grid"> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckiy87651095rbjfzv8g92dn3-cro-01.svg);" role="img" aria-label=""></div> <h6>Otimização da taxa de conversão</h6> <p>Analise o comportamento dos visitantes e otimize seu site para obter melhores conversões usando mapas de calor, reprodução de sessão, teste A/B e muito mais.</p> <p><span class="forward--link link mt-xs"><a href="/br/crm/features/conversion-rate-optimization/">Saiba mais sobre otimização da taxa de conversão</a></span></p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggnnqvy04veyag1l20tmf6i-022.svg);" role="img" aria-label=""></div> <h6>Webforms</h6> <p>Capture informações dos visitantes com os formulários para a Web. Você pode criar novos formulários sem código do zero ou rastrear os que já existem.</p> <p><span class="forward--link link mt-xs"><a href="https://www.freshworks.com/br/crm/features/web-forms/">Saiba mais sobre formulários da web</a></span></p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggnnrwz01idgxfzqzs76cog-019.svg);" role="img" aria-label=""></div> <h6>Listas de marketing</h6> <p>Construa novas listas, importe suas listas atuais e agrupe seus contatos com base nas várias condições e nos diferentes tipos de campanhas.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggnnraw01lqhug1h6zyrm66-018.svg);" role="img" aria-label=""></div> <h6>Segmentos </h6> <p>Crie segmentos inteligentes e interaja melhor com seu público. Segmente seus contatos com base na demografia, geografia, comportamento e mais.</p> <p><span class="forward--link link mt-xs"><a href="https://www.freshworks.com/br/crm/features/customer-segmentation/">Saiba mais sobre segmentos</a></span></p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggnnqpd01kfhug13cteausm-020.svg);" role="img" aria-label=""></div> <h6>Construtor visual de e-mails</h6> <p>Crie e-mails do zero com um construtor de e-mails intuitivo, do tipo “arrastar e soltar”. Crie sem esforço e-mails responsivos para vários dispositivos.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggnnqrp01g0gxfzq35fv6aq-021.svg);" role="img" aria-label=""></div> <h6>Construtor de jornadas de marketing</h6> <p>Use gatilhos, ações, controles e atrasos para construir jornadas extensas para o cliente, automatizar sequências de e-mail, configurar respostas automáticas e mais.</p> <p><span class="forward--link link mt-xs"><a href="https://www.freshworks.com/br/crm/features/customer-journey/">Saiba mais sobre jornadas de marketing</a></span></p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckmos4aiv00d09cg1rriyudb0-desktop-and-mobile-responsive-pages.svg);" role="img" aria-label=""></div> <h6>Páginas de aterrissagem</h6> <p>Crie belas páginas de aterrissagem em minutos com um construtor de fácil de usar e converta mais tráfego em leads. </p> <p><span class="forward--link link mt-xs"><a href="/crm/features/landing-pages/">Saiba mais sobre páginas de aterrissagem</a></span></p> </div> </div> </div> </div>  </div> </section> <section class="section-bucket feature-bucket l-section " data-scroll-target="freddy" id ="freddy"> <div class="l-page container"> <div class="row"> <div class="feature-bucket-desc mb-lg col-md-4"> <p><span class="pre-text product-pre-text">FREDDY AI</span></p> <h2>Tome melhores decisões com IA</h2> <p>Aumente sua produtividade com o poder da inteligência artificial</p> <p><a href="https://www.freshworks.com/br/crm/freddy-ai/">Saiba mais sobre o Freddy IA</a></p> </div> <div class="col-md-8 l-grid"> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggphjdt02svhug1udbpkabn-024.svg);" role="img" aria-label=""></div> <h6>Bot de geração de leads</h6> <p>Configure bots personalizados em seu site e automatize mensagens de chat para coletar informações do visitante nas sessões, fornecer informações relevantes e oferecer conteúdo valioso.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggphjdt02svhug1udbpkabn-024.svg);" role="img" aria-label=""></div> <h6>Enriquecimento automático de perfil</h6> <p>O Freshsales Suite enriquece automaticamente seus contatos com as informações disponíveis publicamente e em redes sociais.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggphjgk08zletfzdfqsl8ip-025.svg);" role="img" aria-label=""></div> <h6>Pontuação preditiva dos contatos</h6> <p>Priorize os contatos com os quais você interage. O Freddy IA analisa dados históricos e atribui uma pontuação a cada contato.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggphje608zketfzznoaxi8t-026.svg);" role="img" aria-label=""></div> <h6>Deduplicação pelo Freddy</h6> <p>O Freddy procura, detecta e apresenta, de forma proativa, potenciais clientes duplicados ou contatos no CRM, fazendo a correspondência com base nos respectivos identificadores, tais como nome, e-mail ou número de celular.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggphjdb05vayag1icmutxga-027.svg);" role="img" aria-label=""></div> <h6>Detecção de ausência temporária</h6> <p>O Freddy analisa os e-mails e alertas que chegam quando o contato está indisponível. Reprograme suas tarefas, compromissos, e-mails e outras atividades de vendas sem esforço.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggphjee028ngxfzoorui6il-028.svg);" role="img" aria-label=""></div> <h6>Insights sobre o negócio</h6> <p>Tome melhores decisões e feche mais negócios. O Freddy analisa o histórico de dados e o engajamento para encontrar negócios nos quais você deve focar.</p> </div> </div> </div> </div>  </div> </section> <section class="section-bucket section-light-bg feature-bucket l-section " data-scroll-target="pipelinemanagement" id ="pipelinemanagement"> <div class="l-page container"> <div class="row"> <div class="feature-bucket-desc mb-lg col-md-4"> <p><span class="pre-text product-pre-text">GERENCIAMENTO DE PIPELINE </span></p> <h2>Eleve seus negócios na escada de vendas</h2> <p>Aproveite todas as oportunidades de fechar mais vendas.</p> <p><a href="https://www.freshworks.com/br/crm/features/deal-management/">Saiba mais sobre gerenciamento de pipelines </a></p> </div> <div class="col-md-8 l-grid"> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggppwk2064kyag1tk4e8g21-029.svg);" role="img" aria-label=""></div> <h6>Vários pipelines de vendas</h6> <p>Gerencie diferentes equipes de vendas e monitore seus negócios. Visualise seus processos de vendas e crie pipelines com estágios relevantes para o negócio.</p> <p><span class="forward--link link mt-xs"><a href="https://www.freshworks.com/br/crm/features/multiple-sales-pipelines/">Saiba mais sobre vários pipelines de vendas</a></span></p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggppwj2064jyag1wesxkmfb-030.svg);" role="img" aria-label=""></div> <h6>Catálogo de produtos</h6> <p>Monitore seu catálogo de produtos e serviços em crescimento constante. Capture descrições, categorias, taxas adicionais, etc., e defina estruturas de preços.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggppwjf02dwgxfz56mnh6zb-031.svg);" role="img" aria-label=""></div> <h6>Objetivos de vendas</h6> <p>Crie objetivos de vendas com base na renda e nos negócios fechados; defina um intervalo de tempo, monitore o progresso com eficiência e atinja metas.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggppwii030qhug1z68epxde-032.svg);" role="img" aria-label=""></div> <h6>Previsão de vendas</h6> <p>Confirme negociações e defina as estimativas de melhor caso para tornar as previsões de vendas mais precisas</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggppwk10998etfzovh76xdm-033.svg);" role="img" aria-label=""></div> <h6>Negócios estagnados</h6> <p>Foque nos negócios que precisam de mais atenção. Atribua uma idade ao negócio e o Freshsales Suite vai destacar os que estão estagnados.</p> </div> </div> </div> </div>  </div> </section> <section class="section-bucket feature-bucket l-section " data-scroll-target="analytics" id ="analytics"> <div class="l-page container"> <div class="row"> <div class="feature-bucket-desc mb-lg col-md-4"> <p><span class="pre-text product-pre-text">ESTATÍSTICAS</span></p> <h2>Obtenha insights práticos com relatórios visuais</h2> <p>Analise o desempenho da equipe em várias geografias e territórios, e obtenha insights a partir de todas as métricas.</p> </div> <div class="col-md-8 l-grid"> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggpxk6s09g6etfzqvsptx6r-034.svg);" role="img" aria-label=""></div> <h6>Relatórios padrão</h6> <p>Escolha dentre vários relatórios integrados, analise visualmente seus dados em minutos e monitore suas métricas.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggpxjp2000k5sfzd1t86o9u-035.svg);" role="img" aria-label=""></div> <h6>Relatórios de atribuição</h6> <p>Identifique fontes que contribuem para o crescimento. Monitore as interações de seus contatos e atribua cada ponto de contato no sentido de uma conversão.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggpxj5u06e9yag1ucjdosgp-036.svg);" role="img" aria-label=""></div> <h6>Relatórios de conversão</h6> <p>Foque em sua taxa de conversão. Monitore seus negócios ao longo de diferentes períodos de tempo e veja como seus contatos foram convertidos.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggpxjfy09fsetfzoiupu8jp-037.svg);" role="img" aria-label=""></div> <h6>Análise de ganhos e perdas</h6> <p>Obtenha o contexto completo sobre o seu desempenho de vendas. Avalie tendências de vendas, taxas de perdas e ganhos e tome melhores decisões.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggpxjfq06eoyag1xs5icg83-038.svg);" role="img" aria-label=""></div> <h6>Relatórios customizados</h6> <p>Crie relatórios que atendem aos seus requisitos. Decida quais métricas você quer monitorar, adicione tabelas e widgets e desenvolva relatórios do zero.</p> </div> </div> </div> </div>  </div> </section> <section class="section-bucket section-light-bg feature-bucket l-section " data-scroll-target="" id =""> <div class="l-page container"> <div class="row"> <div class="feature-bucket-desc mb-lg col-md-4"> <p><span class="pre-text product-pre-text">GOVERNANÇA</span></p> <h2>Controle a acessibilidade de seus dados</h2> <p>Gerencie funções e responsabilidades e controle o acesso à informação.</p> </div> <div class="col-md-8 l-grid"> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggq6oil00aq5sfz58pj7z07-039.svg);" role="img" aria-label=""></div> <h6>Registros de auditorias</h6> <p>Veja uma sequência cronológica de mudanças feitas em sua conta pelos usuários.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggq6ojp001vsgfz2ukendla-040.svg);" role="img" aria-label=""></div> <h6>Funções personalizadas</h6> <p>Crie funções com diferentes propriedades do zero e defina o escopo de cada usuário. Conceda acesso aos usuários com base na função.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggq6ohv03ethug1f31v8pbh-041.svg);" role="img" aria-label=""></div> <h6>Permissões de campo</h6> <p>Torne os campos de dados confidenciais editáveis, disponíveis para leitura ou ocultos. Configure permissões para campos individuais e regule o acesso a informações críticas.</p> </div> </div> </div> </div>  </div> </section> <section class="section-bucket feature-bucket l-section " data-scroll-target="" id =""> <div class="l-page container"> <div class="row"> <div class="feature-bucket-desc mb-lg col-md-4"> <p><span class="pre-text product-pre-text">INTEGRAÇÃO</span></p> <h2>Amplie suas capacidades com o Freshsales Suite</h2> <p>Você pode se conectar a centenas de aplicações e se empoderar com mais recursos.</p> </div> <div class="col-md-8 l-grid"> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggqbhkm06s4yag1ovuqk3b6-042.svg);" role="img" aria-label=""></div> <h6>Acesso a APIs</h6> <p>Transfira dados entre diferentes aplicativos. Integre-se facilmente com outras tecnologias e aplicativos com acesso a APIs.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggqbhmi00fy5sfz4x2081jy-043.svg);" role="img" aria-label=""></div> <h6>Freshdesk</h6> <p>Configure a sincronização de contatos em duas vias e em tempo real com o Freshdesk. Visualize tickets de suporte, adicione anotações, monitore tickets e aumente a satisfação dos clientes.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggqbh6d00f05sfzpp9p6eoc-044.svg);" role="img" aria-label=""></div> <h6>Marketplace</h6> <p>Aproveite o poder da plataforma Freshworks. Amplie sua experiência integrando-se com mais de cem aplicativos e expanda sua empresa mais rapidamente.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggqbhc406rvyag1dn6ite12-045.svg);" role="img" aria-label=""></div> <h6>Freshsuccess</h6> <p>Avalie a integridade dos contatos através da integração com o Freshsuccess. Capacite os gerentes de conta com dados avançados de clientes e aumente a retenção.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggqbhij0082sgfz5wfehn1o-046.svg);" role="img" aria-label=""></div> <h6>Webhooks</h6> <p>Integre-se com outras ferramentas usando webhooks. Envie dados para aplicativos de terceiros de forma segura e confiável.</p> </div> </div> </div> </div>  </div> </section> <section class="section-bucket section-light-bg feature-bucket l-section " data-scroll-target="mobile" id ="mobile"> <div class="l-page container"> <div class="row"> <div class="feature-bucket-desc mb-lg col-md-4"> <p><span class="pre-text product-pre-text">MÓVEL</span></p> <h2>Gerencie relacionamentos em qualquer lugar</h2> <p>Acesse dados em qualquer lugar, a qualquer momento</p> <p><a href="/br/crm/features/mobile-app/">Saiba mais sobre móvel</a></p> </div> <div class="col-md-8 l-grid"> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggqjwly03qshug1c2agiodw-047.svg);" role="img" aria-label=""></div> <h6>Google Maps</h6> <p>O aplicativo móvel Freshsales Suite sincroniza com seu Google Maps. Chame um Uber ou obtenha direções para o endereço do seu contato.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggqjwpk00u25sfzwq0orl2l-048.svg);" role="img" aria-label=""></div> <h6>Check-in</h6> <p>Marque sua presença em uma reunião offline fazendo o check-in em sua localização atual e mantenha sua equipe atualizada.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggqjvz406zsyag1e7mxvkbr-049.svg);" role="img" aria-label=""></div> <h6>Anotações de voz</h6> <p>Não perca nenhum detalhe de sua interação com o contato. Adicione anotações de voz aos seus registros e dê mais contexto a suas equipes.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggqjw0l00sk5sfzx61sr3p5-050.svg);" role="img" aria-label=""></div> <h6>Modo offline móvel</h6> <p>Permaneça atualizado sobre seus negócios mesmo quando estiver offline. Armazene seus registros em seu aplicativo móvel, para acessá-los offline, e adicione mais dados.</p> </div> </div> <div class="row"> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggqjwe4070syag14eeww468-051.svg);" role="img" aria-label=""></div> <h6>Complemento do Gmail</h6> <p>Acesse as informações do seu CRM no Gmail. Obtenha o contexto completo sobre seus contatos com uma única olhada, adicione tarefas, agende compromissos, tome notas e muito mais.</p> </div> <div class="l-col-widget col-sm-6"> <div class="icon-small feature-description-icon-d" style=" background-image: url(https://website-assets-fw.freshworks.com/attachments/ckggqjwdd00ehsgfz73l6wc0s-052.svg);" role="img" aria-label=""></div> <h6>Complemento do Outlook</h6> <p>Sincronize seu aplicativo móvel do Freshsales Suite com seu ID do Outlook. Importe listas de contatos da sua conta do Office 365.</p> </div> </div> </div> </div>  </div> </section> <section id="" data-text-list="[]" data-scroll-target="#" class=" align-center pattern-light " > <div class="container banner-content l-banner " data-scroll-target=""> <h2>Cadastre-se já no Freshsales Suite </h2> <p class="sub-text">Comece sua avaliação gratuita de 21 dias. 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class="">Gerenciamento de Negociações</a></li> <li><a href="https://freshworks.com/br/crm/features/email-campaigns/" rel="" class="">Campanhas via e-mail</a></li> <li><a href="https://freshworks.com/br/crm/features/event-tracking/" rel="" class="">Rastreamento de eventos</a></li> <li><a href="https://freshworks.com/br/crm/features/marketing-analytics/" rel="" class="">Análise de marketing</a></li> <li><a href="https://freshworks.com/br/crm/features/sales-analytics/" rel="" class="">Análise de vendas</a></li> <li><a href="https://freshworks.com/br/crm/features/sales-sequences/" rel="" class="">Sequências de Vendas</a></li> <li><a href="https://freshworks.com/br/crm/features/web-forms/" rel="" class="">Formulários Web</a></li> <li><a href="https://freshworks.com/br/crm/features/workflow-automation/" rel="" class="">Automação do fluxo de trabalho</a></li> </ul> </div> <div class="col-sm-3"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> SOLUÇÕES </h2> 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