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Legal - Sales & Support - Apple
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data-analytics-title="open - bag" class="globalnav-bag-badge"><span class="globalnav-bag-badge-separator"></span><span class="globalnav-bag-badge-number">0</span><span class="globalnav-bag-badge-unit">+</span></span></div><div id="globalnav-submenu-bag" aria-labelledby="globalnav-menubutton-link-bag" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"></div></div></div></li></ul><div class="globalnav-menutrigger"><button id="globalnav-menutrigger-button" aria-controls="globalnav-list" aria-label="Menu" data-topnav-menu-label-open="Menu" data-topnav-menu-label-close="Close" data-topnav-flyout-trigger-compact="menu" class="globalnav-menutrigger-button"><svg width="18" height="18" viewBox="0 0 18 18"><polyline id="globalnav-menutrigger-bread-bottom" fill="none" stroke="currentColor" stroke-width="1.2" stroke-linecap="round" stroke-linejoin="round" points="2 12, 16 12" 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class="section section-hero header-text-center"> <div class="section-content"> <h1>Sales & Support</h1> <p class="typography-intro large-8 medium-10 small-12 center">Get familiar with the policies, terms, and conditions for the purchase, support, and servicing of your Apple products.</p> </div> </section> <section class="section section-keyline"> <div class="section-content"> <div class="large-10 large-offset-1 small-offset-0 small-12 keyline keyline-top-all"></div> </div> </section> <section class="section section-double"> <div class="section-content"> <div class="row top-padding bottom-padding"> <div class="column large-5 large-offset-1 small-offset-0 small-12"> <h2 class="typography-eyebrow">AppleCare+ with Theft and Loss</h2> <p>AppleCare+ with Theft and Loss provides everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months.</p> <p><a href="/legal/applecare/applecareplus/theftandloss/" class="more">View the Theft and Loss Insurance Documents</a></p> <h2 class="typography-eyebrow">AppleCare+</h2> <p>AppleCare+ provides additional hardware service and technical support from Apple, including coverage for unlimited incidents of accidental damage per device covered.</p> <p><a href="/legal/sales-support/applecare/applecareplus/" class="more">Explore the AppleCare+ Terms and Conditions</a></p> <h2 class="typography-eyebrow">AppleCare Plans</h2> <p>Some services and repairs are covered under AppleCare plans. Check the terms and conditions of specific plans to verify which support services may be included with your Apple products. </p> <ul class="list"> <li><a href="/legal/sales-support/applecare/appgeos.html">AppleCare Protection Plan for Macs, iPods, Apple TV</a></li> <li><a href="/legal/sales-support/applecare/appforiphone.html">AppleCare Protection Plan for iPhone</a></li> <li><a href="/legal/sales-support/applecare/appforipad.html">AppleCare Protection Plan for iPad</a></li> <li><a href="/legal/sales-support/applecare/applecareforenterprise/">AppleCare for Enterprise</a></li> <li><a href="/legal/sales-support/applecare/business-essentials/">AppleCare+ for Business Essentials</a></li> <li><a href="/legal/sales-support/applecare/applecareplus/business-essentials/ac-plus-business-essentials-service.pdf">AppleCare+ for Business Essentials Service Plan Support</a></li> <li><a href="/legal/sales-support/applecare/education/">AppleCare+ for Schools</a></li> <li><a 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Reuse & Recycle Program</h2> <p>Terms and Conditions for recycling a device under the Apple Reuse & Recycling program.</p> <p><a href="/legal/sales-support/recycle/" class="more">Learn more about Apple Reuse & Recycle Program</a></p> <h2 class="typography-eyebrow">Apple Gift Cards and Codes</h2> <p>Terms and conditions for the Apple Gift Card and App Store & iTunes gift card.</p> <p><a href="/legal/internet-services/itunes/giftcards/" class="more">Review Apple Gift Card terms </a></p> <h2 class="typography-eyebrow">Training Service Terms and Conditions</h2> <p>Specifics about the training and services provided by Apple at customers’ requests.</p> <p><a href="/legal/sales-support/terms/training/trainingservice.html" class="more">Learn about Training Service</a></p> <h2 class="typography-eyebrow">Certification Agreements and Policies</h2> <p>Participation in Apple Training and Certification programs is dependent on adherence to the program terms and conditions that are, or were, in effect at the time of the relevant certification exam or training.</p> <p><a href="/legal/sales-support/certification/" class="more">Explore Training and Certification</a></p> <h2 class="typography-eyebrow">Support Communities Terms of Use</h2> <p>Guidelines for participating in the Apple Discussion Forums.</p> <p><a href="https://discussions.apple.com/terms" class="more">Learn about Support Communities</a></p> </div> </div> </div> </section> <section class="section sosumi-text"> <div class="section-content"> <div class="row large-10 large-offset-1 small-12 small-offset-0 sosumi"> <p><a id="sept152020"></a><sup>1</sup> If you purchased AppleCare+ with Theft and Loss prior to September 15, 2020, your coverage is an insurance product providing two claims for accidental damage from handling, theft or loss every 24 months. 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