What We Do and How We Got Here

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class="button-arrow gcom-icon-arrow-up"></span> </a><br> <a data-en-title="Corporate Fact Sheet" data-placement="auto" href="https://emt.gartnerweb.com/ngw/globalassets/en/about/documents/gartner-at-a-glance.pdf" role="button" class=" btn btBtn btnNormalWidth btn-arrow rmg-b16" target="_blank">Corporate Fact Sheet<span class="button-arrow gcom-icon-arrow-up"></span> </a><br> <a data-en-title="Our Leadership" data-placement="auto" href="https://www.gartner.com/en/about/management" role="button" class=" btn btBtn btnNormalWidth btn-arrow rmg-b16" target="_self">Our Leadership<span class="button-arrow gcom-icon-arrow-up"></span></a><br> <a data-en-title="Newsroom" data-placement="auto" href="https://www.gartner.com/en/newsroom" role="button" class=" btn btBtn btnNormalWidth btn-arrow rmg-b16" target="_self">Newsroom<span class="button-arrow gcom-icon-arrow-up"></span></a><br> <a data-en-title="Worldwide Offices" data-placement="auto" href="https://www.gartner.com/en/contact/worldwide-offices" role="button" class=" btn btBtn btnNormalWidth btn-arrow rmg-b16" target="_self">Worldwide Offices<span class="button-arrow gcom-icon-arrow-up"></span> </a> </div> </section> </div> </div> </div> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-heading aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm rmg-b56 no-top"> <h1 class="h3 " style="width: 100%;border-top-color: ;border-bottom-color: ; color: #FFFFFF;"> About Gartner </h1> </div></div> <div class="globalsite cmp-globalsite-freeform aem-GridColumn aem-GridColumn--default--12"> <section> <div class="gartnerstats-top"> <div class="display-regular-1"> <h5 style="color:#40B3E1"> $4B </h5> </div> <article class="article-text mg-t16 rmg-b96 light-bg"> <span> <p class="p-intro" style="color: rgb(255,255,255); font-weight: 500">We are a $4.7 billion company and a member of the S&P 500.</p> </span> </article> <div class="display-regular-1"> <h5 style="color:#40B3E1"> 100+ </h5> </div> <article class="article-text mg-t16 rmg-b96 light-bg"> <span> <p class="p-intro" style="color: rgb(255,255,255); font-weight: 500">We work with businesses in more than 100 countries. </p> </span> </article> </div> <div class="gartnerstats-bottom"> <div class="display-regular-1"> <h5 style="color:#40B3E1"> ~16,600 </h5> </div> <article class="article-text mg-t16 rmg-b96 light-bg"> <span> <p class="p-intro" style="color: rgb(255,255,255); font-weight: 500">We have nearly 16,600 associates in more than 90 offices globally.<br><br></p> </span> </article> <div class="display-regular-1"> <h5 style="color:#40B3E1"> 40+ </h5> </div> <article class="article-text mg-t16 rmg-b96 light-bg"> <span> <p class="p-intro" style="color: rgb(255,255,255); font-weight: 500">Over 40 years providing insights and expert guidance to client enterprises worldwide. </p> </span> </article> </div> </section> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </div> </div></div> <div class="globalsite cmp-globalsite-heading aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm rmg-t56 no-bottom"> <h3 class="h2 " style="width: 100%;border-top-color: ;border-bottom-color: ; color: #002856;"> We help clients make smarter and <br class="hide-mobilesm hide-mobile hide-tablet" />faster decisions. </h3> </div></div> <div class="globalsite cmp-globalsite-tabctrl aem-GridColumn aem-GridColumn--default--12"> <section class="tabs-wrapper grid-full margin-top-bottom white-bg "> <div class="Left grid-norm outer-wrapper"> <div class="heading-wrapper rte"> <h6 class="top-eyebrow"></h6> </div> <div class="arrow-wrapper"> <span id="left-scroll" class="icon-arrow gcom-icon-arrow-left"></span> <span id="right-scroll" class="icon-arrow gcom-icon-arrow-right"></span> </div> <div class="tab-section"> <ul class="tab-list">  <li class="tab-link" tabindex="0" data-id="root_responsivegrid_tabctrl-copy-33748877-0">Insights</li> <li class="tab-link" tabindex="0" data-id="root_responsivegrid_tabctrl-copy-33748877-1">Expert Guidance</li> <li class="tab-link" tabindex="0" data-id="root_responsivegrid_tabctrl-copy-33748877-2">Tools and Benchmarks</li> <li class="tab-link" tabindex="0" data-id="root_responsivegrid_tabctrl-copy-33748877-3">Connect with Peers</li> <li class="tab-link" tabindex="0" data-id="root_responsivegrid_tabctrl-copy-33748877-4">Conferences</li> <li class="tab-link" tabindex="0" data-id="root_responsivegrid_tabctrl-copy-33748877-5">Consulting</li>  </ul> </div> <div class="tabs-content">  <div id="root_responsivegrid_tabctrl-copy-33748877-0" class="item tab-content"> <div class="tabctrl-content"> <div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-columncontrol aem-GridColumn aem-GridColumn--default--12">  <section class="column-control grid-norm no-top-bottom "> <div class="row gray-bar bar-first-col-right xs-flex-direction-column sm-flex-direction-column"> <div class="col-lg-8 col-md-8 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm "> <span class="rte"><h3>Receive in-depth guidance:</h3> <ul> <li>Developed through rigorous proprietary research methodologies to ensure all insights are independent and objective<br /> </li> <li>Created by a global team of more than 2,200+ research and advisory experts who understand your role, business and industry</li> <li>Provided in more than 490,000 direct client interactions each year</li> </ul> </span> </article></div> </div> </div> <div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-heading aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm display-regular-2 rmg-t32 "> <h4 style="width: 100%;border-top-color: ;border-bottom-color: ; color: #009AD7;"> 2,200+ </h4> </div></div> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm no-top-bottom mg-t16 mg-b16"> <span class="rte"><p>research and advisory experts</p> </span> </article></div> <div class="globalsite cmp-globalsite-button aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm no-bottom mg-t16 "> <div align="left"> <a data-en-title="Meet Our Experts" data-placement='auto' href="/en/experts" role="button" class=" btn btBtn btnNormalWidth btn-arrow " target="_self"> Meet Our Experts <span class="button-arrow gcom-icon-arrow-up"></span> </a> </div> </div></div> </div> </div> </div> </section> </div> </div> </div> </div> </div> <div id="root_responsivegrid_tabctrl-copy-33748877-1" class="item tab-content"> <div class="tabctrl-content"> <div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-columncontrol aem-GridColumn aem-GridColumn--default--12">  <section class="column-control grid-norm no-top-bottom "> <div class="row gray-bar bar-second-col-left xs-flex-direction-column sm-flex-direction-column"> <div class="col-lg-8 col-md-8 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm "> <span class="rte"><h3>Find customised information:</h3> <ul> <li>Delivered by experts, many of whom formerly held leadership positions in your function, to help challenge conventional thinking and jump-start innovation<br /> </li> <li>Informed by an annual average of nearly 300 new, thoroughly vetted, practitioner-sourced case studies</li> <li>Applied in over 2,100+ technology-driven strategic consulting and contract optimisation engagements annually</li> </ul> </span> </article></div> </div> </div> <div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-heading aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm rmg-t32 no-bottom"> <h4 class="h4 " style="width: 100%;border-top-color: ;border-bottom-color: ; color: #009AD7;"> We provide actionable insights to leaders across organisations. </h4> </div></div> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm margin-top-bottom mg-t16 mg-b16"> <span class="rte"><p>Preview content tailored to your most critical priorities.</p> </span> </article></div> <div class="globalsite cmp-globalsite-dropdownlist aem-GridColumn aem-GridColumn--default--12"> <section class="grid-norm no-top left"> <div class="cmp-filter-v2 "> <div class="hidden-sm hidden-md hidden-lg filter-button-container"> <button class="show-filters p-small hidden">Show Filters</button> <button class="hide-filters p-small">Hide Filters</button> </div> <div class="row featuredfilter- " data-size="1"> <div class="col-sm-4 col-md-3 col-xs-12 dropdown filter-dropdown1 acdff989-e3e9-482d-aeca-9c43560f3472 " data-dropdown-index="1"> <button class="btn-filter p-small dropdown-toggle" id="filterDropdown1"> <span data-title="Choose your priority">Choose your priority</span> <i class="gcom-icon-angle-down"></i> <i class="gcom-icon-angle-up"></i> </button> <ul class="dropdown-menu"> <li class="item "> <a class="p-small option single__link" data-value="/en/audit-risk">Audit & Risk</a> </li> <li class="item "> <a class="p-small option single__link" data-value="/en/customer-service-support">Customer Service & Support</a> </li> <li class="item "> <a class="p-small option single__link" data-value="/en/finance">Finance</a> </li> <li class="item "> <a class="p-small option single__link" data-value="/en/human-resources">Human Resources</a> </li> <li class="item "> <a class="p-small option single__link" data-value="/en/information-technology">Information Technology</a> </li> <li class="item "> <a class="p-small option single__link" data-value="/en/product-management">Product Management</a> </li> <li class="item "> <a class="p-small option single__link" data-value="/en/sales">Sales</a> </li> <li class="item "> <a class="p-small option single__link" data-value="/en/supply-chain">Supply Chain</a> </li> </ul> </div> <div class="reset-container"> <p class="p-small reset"> <span class="gcom-icon-refresh"></span> <a>Reset</a> </p> </div> </div> <div class="row"> </div> </div> <div class="btn btBtn btnNormalWidth btn-primary"> Learn more </div> </section> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> <div id="root_responsivegrid_tabctrl-copy-33748877-2" class="item tab-content"> <div class="tabctrl-content"> <div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-columncontrol aem-GridColumn aem-GridColumn--default--12">  <section class="column-control grid-norm no-top-bottom "> <div class="row gray-bar bar-first-col-right xs-flex-direction-column sm-flex-direction-column"> <div class="col-lg-8 col-md-8 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm "> <span class="rte"><h3>Access practical tools:</h3> <ul> <li>Gartner Score maturity diagnostics that span more than 60 functional areas across the enterprise<br /> </li> <li>Over 100 Gartner Magic Quadrants, the gold standard for objective market analysis, covering more than 800 technology and technology service vendors</li> <li>The Gartner Digital IQ index, including reports on the performance of more than 1,000 brands</li> </ul> </span> </article></div> </div> </div> <div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-heading aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm display-regular-2 rmg-t32 "> <h4 style="width: 100%;border-top-color: ;border-bottom-color: ; color: #009AD7;"> 100+ </h4> </div></div> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm no-top-bottom mg-t16 mg-b16"> <span class="rte"><p>Gartner Magic Quadrants</p> </span> </article></div> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> <div id="root_responsivegrid_tabctrl-copy-33748877-3" class="item tab-content"> <div class="tabctrl-content"> <div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-columncontrol aem-GridColumn aem-GridColumn--default--12">  <section class="column-control grid-norm no-top-bottom "> <div class="row gray-bar bar-second-col-left xs-flex-direction-column sm-flex-direction-column"> <div class="col-lg-8 col-md-8 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm "> <span class="rte"><h3>Join the community:</h3> <ul> <li>Peer perspectives and advice are accessible through the <a class="hide-desktop hide-desktopHD" href="https://www.gartner.com/en/products/peer-connect">Gartner Peer Connect</a><span class="hide-tablet hide-mobile hide-mobile-sm">Gartner Peer Connect</span> client community of nearly 116,000 active participants across every enterprise function<br /> </li> <li>The <a class="hide-desktop hide-desktopHD" href="https://www.gartner.com/reviews/home" target="_blank">Gartner Peer Insights</a><span class="hide-tablet hide-mobile hide-mobile-sm">Gartner Peer Insights</span> public community, in which over 180,000 enterprise IT users have shared more than 380,000 online reviews covering over 11,600 IT products and services</li> </ul> </span> </article></div> </div> </div> <div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-heading aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm display-regular-2 hide-tablet hide-mobile hide-mobile-sm rmg-t32 "> <h4 style="width: 100%;border-top-color: ;border-bottom-color: ; color: #009AD7;"> 116,000 </h4> </div></div> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm no-top-bottom mg-t16 mg-b16 hide-tablet hide-mobile hide-mobile-sm"> <span class="rte"><p>active participants in Gartner Peer Connect</p> </span> </article></div> <div class="globalsite cmp-globalsite-button aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm no-bottom mg-t16 hide-tablet hide-mobile hide-mobile-sm "> <div align="left"> <a data-en-title="Gartner Peer Connect" data-placement='auto' href="https://www.gartner.com/en/products/peer-connect" role="button" class=" btn btBtn btnNormalWidth btn-arrow " target="_self"> Gartner Peer Connect <span class="button-arrow gcom-icon-arrow-up"></span> </a> </div> </div></div> <div class="globalsite cmp-globalsite-heading aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm display-regular-2 rmg-t32 hide-tablet hide-mobile hide-mobile-sm "> <h4 style="width: 100%;border-top-color: ;border-bottom-color: ; color: #009AD7;"> 380,000 </h4> </div></div> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm no-top-bottom mg-t16 mg-b16 hide-tablet hide-mobile hide-mobile-sm"> <span class="rte"><p>Gartner Peer Insight reviews</p> </span> </article></div> <div class="globalsite cmp-globalsite-button aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm no-bottom mg-t16 hide-tablet hide-mobile hide-mobile-sm "> <div align="left"> <a data-en-title="Gartner Peer Insights" data-placement='auto' href="https://www.gartner.com/reviews/home" role="button" class=" btn btBtn btnNormalWidth btn-arrow " target="_blank"> Gartner Peer Insights <span class="button-arrow gcom-icon-arrow-up"></span> </a> </div> </div></div> </div> </div> </div> </section> </div> </div> </div> </div> </div> <div id="root_responsivegrid_tabctrl-copy-33748877-4" class="item tab-content"> <div class="tabctrl-content"> <div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-columncontrol aem-GridColumn aem-GridColumn--default--12">  <section class="column-control grid-norm no-top-bottom "> <div class="row gray-bar bar-second-col-left xs-flex-direction-column sm-flex-direction-column"> <div class="col-lg-8 col-md-8 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm "> <span class="rte"><h3>Experience events:</h3> <ul> <li>Worldwide destination conferences as well as virtual live and recorded events<br /> </li> <li>Designed for IT and business executives as well as decision makers looking to adapt and evolve their organisations through disruption and uncertainty</li> <li>A venue for forward-thinking leaders to explore emerging trends, accelerate learning and guide decision making</li> </ul> </span> </article></div> </div> </div> <div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-imagepicker aem-GridColumn aem-GridColumn--default--12"> <section class="wrapper stack-16-top grid-norm left hide-tablet hide-mobile hide-mobile-sm rmg-t32 "> <div id="img-6876dff5-857b-4f12-a1ee-2b424c9f2672"> <img class="img-responsive img-loader lazyload " data-src="https://emt.gartnerweb.com/ngw/commonassets/images/build-graphics/corporate-homepage/homepagecard-conferences.jpg" alt width="350"/> </div> <style> #img-6876dff5-857b-4f12-a1ee-2b424c9f2672 .img-loader { height: auto; width: 350px; } </style> </section> </div> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm mg-t16 mg-b16"> <span class="rte"><p>Join our in-person and virtual conferences</p> </span> </article></div> <div class="globalsite cmp-globalsite-button aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm no-bottom "> <div align="left"> <a data-en-title="View Conferences Calendar" data-placement='auto' href="/en/conferences/calendar" role="button" class=" btn btBtn btnNormalWidth btn-arrow " target="_self"> View Conferences Calendar <span class="button-arrow gcom-icon-arrow-up"></span> </a> </div> </div></div> </div> </div> </div> </section> </div> </div> </div> </div> </div> <div id="root_responsivegrid_tabctrl-copy-33748877-5" class="item tab-content"> <div class="tabctrl-content"> <div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-columncontrol aem-GridColumn aem-GridColumn--default--12">  <section class="column-control grid-norm no-top-bottom "> <div class="row gray-bar bar-second-col-left xs-flex-direction-column sm-flex-direction-column"> <div class="col-lg-8 col-md-8 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm "> <span class="rte"><h3>Transform your business:</h3> <ul> <li>Guidance for achieving stronger business outcomes in a digital world<br /> </li> <li>Market-leading data and actionable insights for business measurement, optimisation and transformation</li> <li>Industry-specific best practices to solidify strategic decisions, to achieve exceptional results and to fuel business growth by driving digital enterprise</li> </ul> </span> </article></div> </div> </div> <div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalsite cmp-globalsite-imagepicker aem-GridColumn aem-GridColumn--default--12"> <section class="wrapper stack-16-top grid-norm left hide-tablet hide-mobile hide-mobile-sm "> <div id="img-dc148e99-4907-4bf9-b027-4f38b979f635"> <img class="img-responsive img-loader lazyload " data-src="https://emt.gartnerweb.com/ngw/globalassets/en/about/images/build-graphics/pictogram-accelerated-trends-sky.png" alt width="193" height="193"/> </div> <style> #img-dc148e99-4907-4bf9-b027-4f38b979f635 .img-loader { height: 193px; width: 193px; } </style> </section> </div> <div class="globalsite cmp-globalsite-articletext aem-GridColumn aem-GridColumn--default--12"> <article class="article-text grid-norm mg-t16 mg-b16"> <span class="rte"><p>Achieve better business outcomes</p> </span> </article></div> <div class="globalsite cmp-globalsite-button aem-GridColumn aem-GridColumn--default--12"> <div class="grid-norm no-bottom "> <div align="left"> <a data-en-title="Learn About Gartner Consulting" data-placement='auto' href="https://www.gartner.com/en/consulting" role="button" class=" btn btBtn btnNormalWidth btn-arrow " target="_self"> Learn About Gartner Consulting <span class="button-arrow gcom-icon-arrow-up"></span> </a> </div> </div></div> </div> </div> </div> </section> </div> </div> </div> </div> </div>  </div> </div> </section></div> <div class="globalsite cmp-globalsite-editorialfeature aem-GridColumn aem-GridColumn--default--12"> <section class="grid-norm grid margin-top-bottom rmg-t96 rmg-b96"> <div class="item has-2-cards video-card card-row-1 pos-1 "> <div 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