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'nobackgroundImage'); } else { addClass(querFld, 'nobackgroundImage'); } // to stop focus for webmail page if(!window.disableTalkTalkSearchFocus) { setCaretPosition(document.getElementById('tthdrquery'), document.getElementById('tthdrquery').value); } return true; } } function inpKeydwn(elm) { var userAgent = navigator.userAgent; if(userAgent.toLowerCase().indexOf('chrome') == -1) { var placeholders = {"web":["Web","Search with..."],"business":[" Local","Search for..."]}; var hidTypFld = document.getElementsByName('type')[0].value; if(elm.value == placeholders[hidTypFld][1] || elm.value == elm.getAttribute('placeholder')) { elm.value = ''; removeClass(elm, 'color4'); } } } function inpKeyup(elm) { var placeholders = {"web":["Web","Search with..."],"business":[" Local","Search for..."]}; var hidTypFld = document.getElementsByName('type')[0].value; var tmpVal = elm.value; if(elm.value.length > 0 && elm.value != placeholders[hidTypFld][1]) { addClass(elm, 'nobackgroundImage'); } else { 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if (notificationscount > 1) { for (i=2; i<=notificationscount; i++){ $('#notification'+i.toString()).show(); } } }); // --> </script> <script type="text/javascript"> <!-- jQuery(function() { var maincarcount = $("#contactus-scroller li").length; $("#maincarcount").html(" / "+ maincarcount); var carouselHolder = jQuery('#contactus-scroller'); carouselHolder.carouFredSel({ responsive: true, prev : "#prev1", next : "#next1", width: '100%', items: 1, scroll: { fx: 'fade', duration: 200, easing: 'quadratic' }, auto: false, pagination: { container: '#pager2', deviation: 1 }, swipe: true }); carouselHolder.swipe({ excludedElements: "button, input, select, textarea, .noSwipe", swipeLeft: function() { carouselHolder.trigger('next', 1); }, swipeRight: function() { carouselHolder.trigger('prev', 1); } }); }); // --> </script> <style> .cyclebuttons1 {margin-top: 5px; width: 45px; z-index: 10;} .cycleStep {position: absolute; right: 0px; top: 25px; width: 100px; z-index: 200;} .flashoverlay{margin-left:10px;} .main-carousel-wrap{position:relative;} .main-carousel-wrap ul{margin:0px;padding:0px;width:100%;overflow:hidden;} .main-carousel-wrap li{margin:0px;position:relative;display:inline-block;float:left;} .main-carousel-wrap .prev{left:20px;} .main-carousel-wrap .next{right:20px;} .main-carousel-wrap .prev, .main-carousel-wrap .next{position:absolute;top:50%;width:32px;height:32px;border-radius:16px;display:none !important;text-indent:-9999px;margin-top:-16px;z-index:3;} .main-carousel-wrap:hover .prev, .main-carousel-wrap:hover .next{display:block !important;} #pager{bottom:30px;position:absolute;left:50%;margin-left:-15px;} #pager a{display:inline-block;width:21px;height:18px;margin:1px;background:url("//web.archive.org/web/20151015222937im_/http://m0.ttxm.co.uk/gfx/sales/promo/hp-carousel-controls-99x28-v3-opt.png") no-repeat scroll 0 0 transparent;background-position:-25px -5px;}#pager2 a{display:none;} #pager2 a.selected{display:inline-block;color:#0066ff;} #contactus-scroller li img, #contactus-scroller .img{margin:0;} .hide-notification {display:none;} </style> <div class="main-carousel-wrap fluid tt_tooltip error notification_v2"> <div class="fleft"><span class="tticn tticn-warning"></span><div class="clear"></div></div> <div class="grid_10 fleft"> <ul id="contactus-scroller"> <li> <div class="inner " id=""> <span class="f-size4"> <a href="https://web.archive.org/web/20151015222937/http://help2.talktalk.co.uk/email-issues-windows-10" target="_blank">Email issues with Windows 10</a> </span> <p class="m0">If you have upgraded to the new Windows 10, you may encounter issues using Webmail in the Edge browser if you have a Tiscali Email address, some customers may have problems using TalkTalk Email in the Microsoft Mail Client as the sent and deleted folders may not update correctly.</p> <div class="clear"></div> </div> </li> <li> <div class="inner hide-notification" id="notification2"> <span class="f-size4"> <a href="https://web.archive.org/web/20151015222937/http://help2.talktalk.co.uk/being-aware-phone-scams" target="_blank">Being aware of phone scams</a> </span> <p class="m0">Every year countless people are targeted by phone scammers and criminal organisations. Sadly this is a growing problem across all sectors. Here's some advice on how to stay safe.</p> <div class="clear"></div> </div> </li> </ul> </div> <div class="fright" id="side-nav2"> <div class="cyclebuttons1"> <a href="javascript:void(0)" id="prev1"><img width="18" height="18" alt="Previous" src="//web.archive.org/web/20151015222937im_/http://m2.ttxm.co.uk/images/gfx/btn-l-arr.png"></a> <a href="javascript:void(0)" id="next1"><img width="18" height="18" alt="Next" src="//web.archive.org/web/20151015222937im_/http://m0.ttxm.co.uk/images/gfx/btn-r-arr.png"></a> </div> <div class="clear"></div> <div class="flashoverlay"> <span id="pager2"></span><span class="color2" id="maincarcount"></span> </div> </div> <div class="clear"></div> </div> <!-- carousel here --></div> <div class="clear"></div> </div> <div class="clear"></div> <!-- row 1 --> <!-- left main start --> <div class="grid_8"> <!-- Module unavailable: %2Fgen6%2Fdummy%2Fdummy.html--> <div class="clear"></div> <!-- Row 2 --> <!-- row 2 --> </div> <!-- left main end --> <!-- right main start --> <div class="grid_4"> </div> <!-- right main end --> <!-- row 5 --> <div class="grid_12"> <script type="text/javascript"> <!-- if(getCookie("loginWebmailSession") == 1){ document.write('<'+'img src="https://web.archive.org/web/20151015222937/http://webmail.tiscali.co.uk/cp/ps/Main/login/Authenticate?nologin=true&fu=http://m1.ttxm.co.uk/images/gfx/t.gif" width="1" height="1" style="display:none;" alt="" />'); setCookie("loginWebmailSession"); } // --> </script> <div id="adDiv" class="box" style="position:absolute;width:100%;"><a href="https://web.archive.org/web/20151015222937/https://ad.doubleclick.net/ddm/jump/N9455.137311.TALKTALK.CO.UK/B7962954.122067356;sz=940x780;ord=866583106" target="_blank" title="Advertisement"><img src="https://web.archive.org/web/20151015222937im_/https://ad.doubleclick.net/ddm/ad/N9455.137311.TALKTALK.CO.UK/B7962954.122067356;sz=940x780;ord=866583106" width="940" height="780" alt="Advertisement"/></a></div> <div id="loginDiv" class="loginCntr box_t1 fright" style="width: 300px; margin:20px; height:718px;"> <p class="f-size1 fleft" style="margin-bottom: 15px;"> <span class="fleft ttcssicn icnsize-l gradtype4"><strong class="icntype6" title="Your mail">Add</strong></span> <div class="fleft f-size1 center" style="margin-top:10px"> Login to Webmail</div> </p> <div class="clear"></div> <form id="fm" name="fm" action="https://web.archive.org/web/20151015222937/http://webmail.tiscali.co.uk/cp/ps/Main/login/Authenticate" method="post"> <input type="hidden" name="rdu" value="/cp/ps/Main/Layout"/> <fieldset class="smallspace"> <p> <label for="login_username">Your email address or screen name:</label> <input type="text" name="email" autocomplete="off" onchange="updateemailfields()" onkeyup="updateemailfields();" value="" id="login_username" class="field rel" tabindex="5"/> </p> <p class="search-box"> <label for="login_password">Your password: </label> <input type="password" name="password" id="login_password" class="field rel" tabindex="20"/> <button id="loginButton" class="btnrel" tabindex="21" title="Login" value="login" type="submit">Login</button> <a href="https://web.archive.org/web/20151015222937/https://myaccount.talktalk.co.uk/forgotdetails/index/webmailindex" onclick="ga('send','event','EmailPasswordRecovery','Click','LoginPage_StartPasswordRecovery');">Forgotten your password?</a> </p> <div id="loadingSpinner" style="float:right;padding-top:10px;padding-right:20px;"> <img src="https://web.archive.org/web/20151015222937im_/http://m2.ttxm.co.uk/gfx/core/lightbox/loading.gif" width="32" height="32" alt="loading..."/> </div> </fieldset> <div class="clear"></div> <input type="hidden" name="l" value="en"/> <input type="hidden" name="d" value=""/> <input type="hidden" name="u" value=""/> <input type="hidden" name="screenname" value=""/> <input type="hidden" name="fu" value="http://www.talktalk.co.uk/mail/index.html"/> <input type="hidden" name="fp" value="error"/> <input type="hidden" name="sitedomain" value="info.aol.co.uk"/> <input type="hidden" name="lang" value="en"/> <input type="hidden" name="siteState" value="OrigUrl%3Dhttp%3A%2F%2Fwebmail.talktalk.net%2F"/> <input type="hidden" name="locale" value="gb"/> <input type="hidden" name="entryType" value="sideDoor"/> </form> <!-- Some customers have received a hoax email asking for their billing details. Please note that TalkTalk will never ask you to confirm your banking details via email. --> <span id="genMessage" class="infotag color1 fleft"></span><a href="https://web.archive.org/web/20151015222937/http://help2.talktalk.co.uk/email-security" style="font-size:12px;"> Get help with email and security</a> <script type="text/javascript"> <!-- jQuery("#genMessage").tt_tooltip({content: "Find out more about using your TalkTalk email and protecting yourself online", trigger: "hover", position: "left"}); // --> </script> <div class="smallspace clear"></div> <script type="text/javascript"> <!-- $('#javascript-alert').hide(); $('#loadingSpinner').hide(); var ct = getCookie('COOKIETEST'); if(ct == '') { $('#cookie-alert').show(); } $('#loginButton').removeAttr('disabled'); var ajaxCallWebmail = false; $('#fm').submit(function(){ $('#loadingSpinner').show(); $('#loginButton').attr('disabled','disabled'); if(ajaxCallWebmail == true){ return false; } var typeWebmail = null; document.fm.screenname.value = jQuery.trim(document.fm.email.value); document.fm.password.value = jQuery.trim(document.fm.password.value); var username = document.fm.screenname.value; if(username == ''){ alert("Please insert a valid email"); $('#loadingSpinner').hide(); $('#loginButton').removeAttr('disabled'); return false; } if(document.fm.password.value == ''){ alert("Please insert a password"); $('#loadingSpinner').hide(); $('#loginButton').removeAttr('disabled'); return false; } var account = username.split('@'); if(account[1] == 'homechoice.co.uk') { typeWebmail = 'homechoice'; ttusertype = 'tiscali'; } else if(account[1] == 'dial.pipex.net' || account[1] == 'dial.pipex.co.uk' || account[1] == 'solo.pipex.com' || account[1] == 'dsl.pipex.co.uk' || account[1] == 'pipex.com' || account[1] == 'dsl.pipex.com' || account[1] == 'dial.pipex.com' || account[1] == 'gtnet.gov.uk' || account[1] == 'gotadsl.co.uk' || account[1] == 'nildram.co.uk' || account[1] == 'f2s.com' || account[1] == 'bulldoghome.com' || account[1] == 'bulldog-office.com' || account[1] == 'my-bulldog.com' || account[1] == 'bulldoghome.co.uk' || account[1] == 'bulldog-office.co.uk' || account[1] == 'toucansurf.com' || account[1] == 'homecall.co.uk'){ ttusertype = 'pipex'; typeWebmail = 'pipex'; $.getScript('/scripts/mail/pipex-webmail.js?rand=1444948178', function(){ if(account[1] == 'toucansurf.com'){ goToucanMail(); }else if(account[1] == 'homecall.co.uk'){ goHomecallMail(); }else{ goPipexMail(); } }); } else if(account[1] == 'talktalk.net' || account[1] == 'aol.co.uk' || account[1] == 'aol.com'){ ttusertype = 'talktalk'; typeWebmail = 'talktalk'; document.fm.action = 'https://web.archive.org/web/20151015222937/https://my.screenname.aol.com/_cqr/login/login.psp'; if(account[1] == 'aol.co.uk' || account[1] == 'aol.com'){ document.fm.screenname.value = account[0]; } }else{ typeWebmail = 'tiscali'; ttusertype = 'tiscali'; document.fm.u.value = account[0]; document.fm.d.value = account[1]; } if(typeWebmail == 'tiscali'){ setCookie("loginWebmailSession","1"); // set webmail login session cookie } try{ ajaxCallWebmail = true; $.get('set-cookie-webmail.html',{ttusertype:ttusertype,webmailuser:username},function(data){ if(typeWebmail == 'homechoice'){ var hc = document.getElementById('homechoicewebmail'); if(hc) { hc.user.value = account[0]; hc.pass.value = document.fm.password.value; hc.submit(); } } else if(typeWebmail == 'pipex'){ return; } else if(typeWebmail == 'tiscali'){ var serializeForm = $.param($('#fm').serializeArray()); $.ajax({ type: "POST", url: "/scripts/wmpc/wmpc.php", data: serializeForm, success: function(resp){ $('#page-gen5,#page-gen6').hide() $('body').append(resp); ajaxCallWebmail = false; } }); } else if(typeWebmail == 'talktalk'){ document.fm.u.value = account[0]; document.fm.d.value = account[1]; var serializeForm = $.param($('#fm').serializeArray()); $.ajax({ type: "POST", url: "https://web.archive.org/web/20151015222937/https://www.talktalk.co.uk/scripts/mail/m-final-v2.php?rand=1444948178", data: serializeForm, success: function(resp){ $('body').append(resp); $('#loadingSpinner').hide(); $('#loginButton').attr('disabled',false); ajaxCallWebmail = false; } }); } else { document.fm.submit(); } }); } catch(e){ return true; } return false; }); // --> </script> <div id="div-gpt-ad-slot-300-197-mail"> <!--JavaScript Tag with group ID // Tag for network 4546: Marketplace: TalkTalk // Website: Talk Talk // Page: Webmail Login // Placement: 300x197 (5661696) // created at: Apr 27, 2015 2:53:47 PM--> <script language="javascript"> <!-- crtg_content = crtg_content.replace(/;$/, ''); if (window.adgroupid == undefined) { window.adgroupid = Math.round(Math.random() * 1000); } document.write('<scr'+'ipt language="javascript1.1" src="https://web.archive.org/web/20151015222937/http://adserver.adtech.de/addyn/3.0/4546/5661696/0/5593/ADTECH;'+crtg_content+';loc=100;target=_blank;grp='+window.adgroupid+';misc='+new Date().getTime()+'"></scri'+'pt>'); //--> </script><noscript><a href="https://web.archive.org/web/20151015222937/http://adserver.adtech.de/adlink/3.0/4546/5661696/0/5593/ADTECH;loc=300" target="_blank"><img src="https://web.archive.org/web/20151015222937im_/http://adserver.adtech.de/adserv/3.0/4546/5661696/0/5593/ADTECH;loc=300" border="0" width="300" height="197"></a></noscript> <!-- End of JavaScript Tag --> </div> <div class="space clear"></div> <div class="smallspace rel"> <h3 class="access"><strong>Advertisement starts</strong></h3><hr class="access"/> <script language="javascript"> <!-- crtg_content = crtg_content.replace(/;$/, ''); if (window.adgroupid == undefined) { window.adgroupid = Math.round(Math.random() * 1000); } document.write('<scr'+'ipt language="javascript1.1" src="https://web.archive.org/web/20151015222937/http://adserver.adtech.de/addyn/3.0/4546/5661128/0/-1/ADTECH;kvamz='+amznres+';'+crtg_content+';loc=100;target=_blank;grp='+window.adgroupid+';misc='+new Date().getTime()+'"></scri'+'pt>'); //--> </script><noscript><a href="https://web.archive.org/web/20151015222937/http://adserver.adtech.de/adlink/3.0/4546/5661128/0/0/ADTECH;loc=300" target="_blank"><img src="https://web.archive.org/web/20151015222937im_/http://adserver.adtech.de/adserv/3.0/4546/5661128/0/0/ADTECH;loc=300" border="0" width="0" height="0"></a></noscript><div class="adv-mpu pt4">Advertisement</div> <hr class="access"/><h3 class="access"><strong>Advertisement ends</strong></h3> </div> </div> <!--[if IE 7]><style>.loginCntr{height: 738px !important;}</style><![endif]--> <div class="space clear"></div> <div id="javascript-alert" class="hide"> <strong>Your browser does not appear to have javascript enabled.</strong> <br/> You need to enable javascript to access webmail <br/> </div> <div id="cookie-alert" class="hide"> <strong>Your browser does not appear to be accepting cookies.</strong> <br/> <a href="/web/20151015222937/http://www.talktalk.co.uk/help/btips.html#Q4">More information about enabling cookies.</a><br/> </div> <!-- homechoice form start --> <form id="homechoicewebmail" name="homechoicewebmail" action="https://web.archive.org/web/20151015222937/http://mail.homechoice.co.uk/cgi-bin/login.exe?id=111761971618428" method="post"> <input type="hidden" name="domain" value="homechoice.co.uk"/> <input type="hidden" name="xsl" value="login.xsl"/> <input type="hidden" name="onlogin" value="index.xsl"/> <input type="hidden" name="nodetect" value="1"/> <input type="hidden" name="tpl" value="web"/> <input type="hidden" name="lang" value="en"/> <input type="hidden" name="user" value=""/> <input type="hidden" name="pass" value=""/> </form> <!-- homechoice form end --> <!-- pipex form start --> <form id="pipexwebmail" name="pipexwebmail" method="post" action=""> <input type="hidden" name="actionID" value="105"/> <input type="hidden" name="url" value=""/> <input type="hidden" name="mailbox" value="INBOX"/> <input type="hidden" name="imapuser" value=""/> <input type="hidden" name="pass" value=""/> <input type="hidden" name="domain" value="unset"/> <input type="hidden" name="server" value=""/> <input type="hidden" name="login" value="login"/> <input type="hidden" name="folders" value=""/> </form> <!-- pipex form end --> <!-- toucan/homecall form start --> <form id="toucanhomecallwebmail" name="toucanhomecallwebmail" method="post" action=""> <input type="hidden" name="sameip2" value="checked"/> <input type="hidden" name="username" value=""/> <input type="hidden" name="password" value=""/> <input type="hidden" name="select" value="WET"/> </form> <!-- toucan/homecall form end --> <script type="text/javascript"> <!-- /* To focus on email id field */ document.fm.email.focus(); // --> </script><div id="wm-interrupt" class="hide"> <div id="rescuedetails" class="hide"> <h1 class="pt10">Just in case...</h1> <div class="fontOmnesMedium"> <p> We know life's not perfect. So in case you forget your password, we need a way to send you a code<br/> or link to create a new one. </p> <p> Just put in a mobile number or alternate email address (ideally both) and you're done. </p> </div> <div class="grid_8 m0"> <div id="rescueBox" class="box_t1 mt10"> <div class="one-click-buy-grid"> <h2 class="pbottom17">Set your reset options</h2> <div id="divValidateField" class="tooltipContent tt_tooltip error notification_v2 error_f-size13" style="display: none;"> <span class="tticn tticn-warning"></span> <p class="target" id="general_tooltip"></p> </div> <form name="fm-rescueDetails" id="rescueDetails" autocomplete="off"> <fieldset> <div class="grid_5 alpha omega"> <p> <span style="vertical-align: top;">Mobile number:</span> <span id="tt_mobile" class="infotag" style="padding-bottom:1px;"></span><br/><br/> <input type="text" class="field accountalignmentrhs tighttop" onkeyup="javascript:return validateMobileNumber();" id="rescue_mobile" name="rescue_mobile" maxlength="300" tabindex="1" size="38" style="width: 350px;"/> </p> <p> <span class="grid_7 alpha hide"> <input type="checkbox" name="typeCheckbox" disabled="disabled" value="none" class="checkbox alpha" id="markPref"/> <label class="checkboxlabel"> Keep me up to date with news and offers from TalkTalk by SMS text message </label> </span> </p> <div class="clear space"></div> </div> <div class="grid_2 alpha" style="margin-top: 40px"> <span id="mobile_tooltip" class="tticn tticn-warning buttonleft hide"></span> </div> <div class="grid_5 alpha omega"> <p> <span style="vertical-align: top;">Alternate email:</span> <span id="tt_email" class="infotag" style="padding-bottom:1px;"></span><br/><br/> <input type="text" class="field accountalignmentrhs tighttop" id="rescue_email" style="width: 350px;" name="rescue_email" maxlength="300" tabindex="2" size="38"/> </p> <div class="clear space"></div> <p> <a id="lnkNoDetails" target="_blank">Don't have either of these?</a> </p> </div> <div class="grid_2 alpha" style="margin-top: 40px"> <span id="email_tooltip" class="tticn tticn-warning buttonleft hide"></span> </div> </fieldset> </form> <p class="button fright accountalignmentrhs"> <button class="btn btnwide alpha" value="Apply" id="confirmButton" tabindex="3"> Save & continue to email </button> </p> <p class="button fright accountalignmentrhs grid_3"> <button class="btnlight btnmax alpha" value="Skip rescue details" id="btnskipdetails" tabindex="3"> Use email without resets </button> </p> <div class="clear"></div> <div class="space"></div> </div> </div> </div> </div> </div> <!-- Confirmation pop-up begin--> <div id="prompt-rescue" class="hide"> <div style="margin-left: 30px; margin-right: 20px;"> <h1 class="ksprompt">Are you sure?</h1> <div class="hrtype2 tighterbottom"> <div class="hr-outline hr-outlineTransparent"> <div class="hr-inside2"> <div class="hrgrad1"></div> </div> </div> </div> <div class="grid_5"> <p>Thousands of people lose their passwords each month. But if we can't text or email you, it takes much longer to get you up and running again.</p> <p>So it's worth a few seconds now.</p> </div> <div class="clear smallspace"></div> <div class="grid_2 m0"> <p class="button fleft"> <span class="btnlight m0"> <a id="continue-to-inbox" title="Continue to inbox">Go to inbox now</a> </span> </p> </div> <div style="margin-left: 30px;" class="grid_4"> <p class="button"> <span class="btn fleft"> <a id="closetbox" title="Click here to close this messsage">OK, go back a step</a> </span> </p> </div> </div> </div> <!-- Confirmation pop-up end--> <input type="hidden" id="hdnPrimaryEmail" name="hdnPrimaryEmail"/> <input type="hidden" id="hdnRescueEmail" name="hdnRescueEmail"/> <input type="hidden" id="hdnRescueEmailUpdatedOn" name="hdnRescueEmailUpdatedOn"/> <input type="hidden" id="hdnRescueMobile" name="hdnRescueMobile"/> <input type="hidden" id="hdnRescueMobileUpdatedOn" name="hdnRescueMobileUpdatedOn"/> <input type="hidden" id="hdnMarketingPreference" name="hdnMarketingPreference"/> <input type="hidden" id="hdnUserType" name="hdnUserType"/> <input type="hidden" id="hdnNewInsert" name="hdnNewInsert"/> <input type="hidden" id="hdnUpdateRow" name="hdnUpdateRow"/> <script type="text/javascript"> $("#tt_mobile").tt_tooltip({ content: "This must be a UK mobile phone number starting with 07 and 11 digits in length.", trigger: "hover", offset: 0, width: 150 }); $("#tt_email").tt_tooltip({ content: "This must not be your TalkTalk mail address", trigger: "hover", offset: 0, width: 150 }); jQuery("#btnskipdetails").tbox({ type: 'overlay', id: 'prompt-rescue', width: '500', showCaption: false, allowBackgroundClose: false, fitWindow: false }); jQuery('#closetbox').tboxClose(); function validateMobileNumber() { $('#markPref').attr('disabled','disabled'); var mobileNumber = $('#rescue_mobile').val(); var invalidNumber; if (typeof mobileNumber === "undefined" ) { invalidNumber = true; } else { if(mobileNumber.length !== 0) { mobileNumber = mobileNumber.replace(/ /g, ""); if(mobileNumber.length === 11){ if(!(mobileNumber.match(/^07\d+$/))){ invalidNumber = true; } else { $('#markPref').removeAttr('disabled'); } } else { invalidNumber = true; } } } if (invalidNumber) { return false; } hideError('mobile_tooltip'); $("#general_tooltip").addClass('hide'); $("#divValidateField").css("display", "none"); return true; } function validateEmail() { var email = $('#rescue_email').val(); email = $.trim(email); var invalidEmail; if (email !== '') { var reg = /^([A-Za-z0-9_\-\.])+\@([A-Za-z0-9_\-\.])+\.([A-Za-z]{2,4})$/; if (!email.match(reg)) { invalidEmail = true; } if(invalidEmail) { return false; } } hideError('email_tooltip'); $("#general_tooltip").addClass('hide'); $("#divValidateField").css("display", "none"); return true; } function showToolTipError(id, msg) { $("#" + id).addClass('show').removeClass('hide'); jQuery.tt_tooltip.show($('#' + id), {id: 'err-' + id, cssClass: "error", content: msg, width: "200px"}); } function hideError(id) { $("#" + id).addClass('hide').removeClass('show'); jQuery.tt_tooltip.hide({id: 'err-' + id}); } jQuery('#lnkNoDetails').live('click', function() { var userType = $('#hdnUserType').val(); window.open('https://web.archive.org/web/20151015222937/https://help2.talktalk.co.uk/create-recovery-details-your-talktalk-email-account', '_blank'); if (userType == "tiscaliUser") { ga('send','event','TiscaliEmailRecovery','Click','No_Alternate_details'); } else { ga('send','event','TTEmailRecovery','Click','No_Alternate_details'); } }); jQuery("#rescue_email").focus(function() { if ($('#email_tooltip').hasClass('show')) { hideError("email_tooltip"); } }); jQuery("#rescue_mobile").focus(function() { if ($('#mobile_tooltip').hasClass('show')) { hideError("mobile_tooltip"); } }); jQuery('#continue-to-inbox').click(function() { var primaryEmail = $('#hdnPrimaryEmail').val(); var currentDate = new Date(); var isNewUpdate = $('#hdnNewInsert').val(); var isCountupdate = $('#hdnUpdateRow').val(); var dateToday = currentDate.getFullYear() + "-" + (currentDate.getMonth()+1) + "-" + currentDate.getDate(); var userType = $('#hdnUserType').val(); var params = { primaryemail : primaryEmail, isInterruptCountUpdate : 'Y', isNewUpdate : isNewUpdate, }; $.ajax({ type: "POST", url: "https://web.archive.org/web/20151015222937/https://www.talktalk.co.uk/mail/rescue-mail.php", data: params, success: function(){ ajaxCallWebmail = false; if (userType == "tiscaliUser") { $("#fm").unbind().submit(); } else { $("#fm").unbind().attr("action","https://web.archive.org/web/20151015222937/http://webmail.talktalk.co.uk/cp/ps/Main/login/Authenticate").submit(); } }, error:function(){ ajaxCallWebmail = false; if (userType == "tiscaliUser") { $("#fm").unbind().submit(); } else { $("#fm").unbind().attr("action","https://web.archive.org/web/20151015222937/http://webmail.talktalk.co.uk/cp/ps/Main/login/Authenticate").submit(); } } }); }); jQuery('#rescueBox #confirmButton').click(function() { if ($('#rescueBox #confirmButton').hasClass('btndisabled')) { return false; } $('#rescueBox #confirmButton').attr('disabled','disabled'); $("#rescue-email-error-box").hide(); var isValidMobileNum = validateMobileNumber(); var isValidEmailId = validateEmail(); var mobileNumber = $('#rescue_mobile').val(); mobileNumber = mobileNumber.replace(/ /g, ""); var email = $('#rescue_email').val(); email = $.trim(email); var changeType = ""; var mobileUpdatedDate = ""; var emailUpdatedDate = ""; var isUpdate = false; var isMarketingPref = 0; currentDate = new Date(); var dateToday = currentDate.getFullYear() + "-" + (currentDate.getMonth()+1) + "-" + currentDate.getDate(); var oldMobile = $('#hdnRescueMobile').val(); var oldEmail = $('#hdnRescueEmail').val(); var oldMobileUpdatedOn = $('#hdnRescueMobileUpdatedOn').val(); var oldEmailUpdatedOn = $('#hdnRescueEmailUpdatedOn').val(); var primaryEmail = $('#hdnPrimaryEmail').val(); var oldMarketPref = $('#hdnMarketingPreference').val(); var userType = $('#hdnUserType').val(); $("#divValidateField").css("display", "none"); $("#general_tooltip").empty(); if(primaryEmail === '') { $('#rescueBox #confirmButton').removeAttr('disabled'); return false; } if (oldMobile !== '' || oldEmail !== '') { isUpdate = true; } if ($('#hdnUpdateRow').val() == 'Y') { isUpdate = true; } if (!isValidMobileNum && !isValidEmailId) { if (userType == "tiscaliUser") { ga('send','event','TiscaliEmailRecovery','Error Message','MobileNumber_and_EmailID_Validation_Error'); } else { ga('send','event','TTEmailRecovery','Error Message','MobileNumber_and_EmailID_Validation_Error'); } } if ($('#markPref').prop('checked')) { isMarketingPref = 1; } if (mobileNumber === '' && email === '') { if (userType == "tiscaliUser") { ga('send','event','TiscaliEmailRecovery','Error Message','BLANK_Entry_Validation_Error'); } else { ga('send','event','TTEmailRecovery','Error Message','BLANK_Entry_Validation_Error'); } $("#general_tooltip").removeClass('hide'); $("#divValidateField").css("display", "block"); $("#general_tooltip").append("You must provide either a mobile number or email address before you can continue."); hideError("email_tooltip"); hideError("mobile_tooltip"); $('#rescueBox #confirmButton').removeAttr('disabled'); return false; } else if (primaryEmail === email) { showToolTipError('email_tooltip','Rescue email address can not be same as your login email address.'); if (userType == "tiscaliUser") { ga('send','event','TiscaliEmailRecovery','Error Message','Recovery_Email_ID_Validation_Error'); } else { ga('send','event','TTEmailRecovery','Error Message','Recovery_Email_ID_Validation_Error'); } $('#rescueBox #confirmButton').removeAttr('disabled'); return false; } else if (isValidMobileNum && isValidEmailId) { if (isValidMobileNum && oldMobile !== mobileNumber && isValidEmailId && oldEmail !== email) { if (userType == "tiscaliUser") { ga('send','event','TiscaliEmailRecovery','Click','MobileNumber_and_EmailID_Updated'); } else { ga('send','event','TTEmailRecovery','Click','MobileNumber_and_EmailID_Updated'); } changeType = "emailmobilechange"; emailUpdatedDate = dateToday; mobileUpdatedDate = dateToday; } else if (isValidMobileNum && oldMobile !== mobileNumber) { if (userType == "tiscaliUser") { ga('send','event','TiscaliEmailRecovery','Click','Mobile_Number_Updated'); } else { ga('send','event','TTEmailRecovery','Click','Mobile_Number_Updated'); } changeType = "mobilechange"; mobileUpdatedDate = dateToday; emailUpdatedDate = oldEmailUpdatedOn; } else if (isValidEmailId && oldEmail !== email){ if (userType == "tiscaliUser") { ga('send','event','TiscaliEmailRecovery','Click','Recovery_Email_ID_Updated'); } else { ga('send','event','TTEmailRecovery','Click','Recovery_Email_ID_Updated'); } changeType = "emailchange"; mobileUpdatedDate = oldMobileUpdatedOn; emailUpdatedDate = dateToday; } else { changeType = "nochange"; mobileUpdatedDate = oldMobileUpdatedOn; emailUpdatedDate = oldEmailUpdatedOn; } $("#general_tooltip").addClass('hide'); hideError("email_tooltip"); hideError("mobile_tooltip"); } else if (mobileNumber !== '' && !isValidMobileNum) { showToolTipError('mobile_tooltip','Invalid number format. The number should start with 07 and contain 11 digits.'); if (isValidEmailId) { if (userType == "tiscaliUser") { ga('send','event','TiscaliEmailRecovery','Error Message','Mobile_Number_Validation_Error'); } else { ga('send','event','TTEmailRecovery','Error Message','Mobile_Number_Validation_Error'); } } hideError("email_tooltip"); $('#rescueBox #confirmButton').removeAttr('disabled'); return false; } else if (email !== '' && !isValidEmailId) { showToolTipError('email_tooltip','Invalid email format. Your email address should be in the format name@example.com'); if (userType == "tiscaliUser") { ga('send','event','TiscaliEmailRecovery','Error Message','Recovery_Email_ID_Validation_Error'); } else { ga('send','event','TTEmailRecovery','Error Message','Recovery_Email_ID_Validation_Error'); } hideError("mobile_tooltip"); $('#rescueBox #confirmButton').removeAttr('disabled'); return false; } else { $('#rescueBox #confirmButton').removeAttr('disabled'); return false; } //$('#rescueBox #confirmButton').attr('disabled','disabled'); //$('#rescueBox #confirmButton').prop('disabled', true); $('#rescueBox #confirmButton').addClass('btndisabled'); var params = { 'primaryemail' : primaryEmail, 'rescueemail': email, 'rescuemobile' : mobileNumber, 'rescueemailupdatedon' : emailUpdatedDate, 'rescuemobileupdatedon' : mobileUpdatedDate, 'changetype' : changeType, 'isupdate' : isUpdate, 'ismarketingpreference' : isMarketingPref }; $.ajax({ type: "POST", url: "https://web.archive.org/web/20151015222937/https://www.talktalk.co.uk/mail/rescue-mail.php", data: params, success: function(resp){ ajaxCallWebmail = false; $('#rescueBox #confirmButton').removeAttr('disabled'); if (userType == "tiscaliUser") { $("#fm").unbind().submit(); } else { $("#fm").unbind().attr("action","https://web.archive.org/web/20151015222937/http://webmail.talktalk.co.uk/cp/ps/Main/login/Authenticate").submit(); } }, error:function(resp){ ajaxCallWebmail = false; $('#rescueBox #confirmButton').removeAttr('disabled'); if (userType == "tiscaliUser") { $("#fm").unbind().submit(); } else { $("#fm").unbind().attr("action","https://web.archive.org/web/20151015222937/http://webmail.talktalk.co.uk/cp/ps/Main/login/Authenticate").submit(); } } }); }); </script> <script type="text/javascript" src="//web.archive.org/web/20151015222937js_/http://m0.ttxm.co.uk/scripts/cookie-setting.js"></script> <script type="text/javascript" src="//web.archive.org/web/20151015222937js_/http://m2.ttxm.co.uk/scripts/jquery.tools.min.js"></script> <script type="text/javascript" src="//web.archive.org/web/20151015222937js_/http://m2.ttxm.co.uk/scripts/jqform.js"></script> <style type="text/css"> .welcome-interrupt-bg{ background-image: url('//web.archive.org/web/20151015222937im_/http://m3.ttxm.co.uk/gfx/myaccount/images/main-bg-1200x849-31-12-2014.jpg'); background-repeat: no-repeat; background-position: top center !important; height: 849px; background-color: #f3eadb; } #page-pos { width: 1200px !important; margin: 0 auto; } body.welcome-interrupt-bg .ultype5 > li:before { background-position: -163px -100px; } .grid_10.welcome-box-adjustment { background-color: white; margin-left: 85px; margin-top: 40px; box-shadow: 4px 6px 10px rgb(200, 200, 200); } .box-margin { margin-left: 20px; margin-top: 10px; } .talktalk-logo-adjust { margin-left: 85px; margin-top:30px; } .ml30 { margin-left: 30px; } .mr30 { margin-right: 30px; } .help-icon-adjust { display:inline; margin-bottom: -2px; } .box-style { border: 1px solid rgb(210, 210, 210); border-radius:5px; padding-right: 20px; } .mt60 { margin-top: 60px; } .ml60 { margin-left: 60px; } </style> <div id="page-pos"> <div id="welcome-box-talktalk" class="hide"> <div class="grid_10 welcome-box-adjustment"> <div class="ml30 mt60"> <div class="grid_5"> <img id="welcome-title" src="//web.archive.org/web/20151015222937im_/http://m2.ttxm.co.uk/gfx/myaccount/images/welcome-title-370x99-31-12-2014.png" alt="welcome-title"/> <div class="ml60"><h1 class="m0 f-size1 color7 strong"><strong>to your new email!</strong></h1></div> <div class="clear"></div> <div class="space"></div> </div> <div class="grid_4 m0"> <div id="emailtourplayer" class="fleft"></div> <div class="clear"></div> <div class="space"></div> </div> </div> <div class="grid_9 space ml30 box-style"> <div class="space box-margin"> <h1>What's next...</h1> <ul class="ultype5 f-size-largestrong lh1-2 smallspace"> <li>You can update your calendar and contacts as normal</li> <li>Look out for the <img id="help-icon" src="//web.archive.org/web/20151015222937im_/http://m0.ttxm.co.uk/gfx/myaccount/images/helpicon-20x20-31-12-2014.png" alt="help-icon" class="help-icon-adjust"/> symbol which explain each new feature in detail</li> <li>Watch our <a onclick="ga('send','event','Email Migration','Play','OnlineTour');" href="https://web.archive.org/web/20151015222937/http://www.talktalk.co.uk/mail/mail-tour-lightbox-video.html" class="tbox_ajax">online tour</a> to find out more about your new email</li> </ul> </div> </div> <p class="button mr30 space"><button id="goToWebmailInbox" title="Go to new login page" class="btnwide btn">Go to my new inbox</button></p> </div> </div> <script type="text/javascript"> jQuery('document').ready(function() { jQuery('#goToWebmailInbox').live('click', function() { ga('send','event','Email Migration','Click','Go to my Inbox'); $("#fm").unbind().attr("action","https://web.archive.org/web/20151015222937/https://webmail.talktalk.co.uk/cp/ps/Main/login/Authenticate").submit(); }); }); var proto = (location.protocol)?location.protocol:'https:'; jwplayer("emailtourplayer").setup({ players: settings.modes.html5flash, levels: [{ file: proto + '//web.archive.org/web/20151015222937/http://m1.ttxm.co.uk/video/webmail/tour.mp4' }], image: proto + '//web.archive.org/web/20151015222937/http://m1.ttxm.co.uk/gfx/myaccount/images/video-jpg-pleaseembedrealvid-324x185-31-12-2014.png', skin: proto + '//web.archive.org/web/20151015222937/http://m2.ttxm.co.uk/scripts/jwplayer/skins/lulu/lulu.xml', "controlbar.idlehide": true, height: "185px", width: "324px" }); window.onload = function(){ $('.tbox_ajax').tbox({type:'ajax',width:600, allowBackgroundClose:false});}; </script> </div> <div class="clear space"></div> </div> <!-- row 5 --> <div class="clear"></div> <!-- main content --> <!-- Tag for Activity Group: TalkTalk Portal/Secure Area, Activity Name: TalkTalk Webmail, Activity ID: 856769 --> <!-- Expected URL: http://www.talktalk.co.uk/mail/ --> <!-- Start of DoubleClick Floodlight Tag: Please do not remove Activity name of this tag: TalkTalk Webmail This tag must be placed between the <body> and </body> tags, as close as possible to the opening tag. Creation Date: 06/17/2011 --> <script type="text/javascript"> <!-- var axel = Math.random() + ""; var a = axel * 10000000000000; document.write('<'+'iframe src="https://web.archive.org/web/20151015222937/https://fls.doubleclick.net/activityi;src=3081058;type=talkt363;cat=talkt212;ord=' + a + '?" width="1" height="1" frameborder="0" style="display:none"><'+'/iframe>'); // --> </script> <noscript> <iframe src="https://web.archive.org/web/20151015222937if_/https://fls.doubleclick.net/activityi;src=3081058;type=talkt363;cat=talkt212;ord=1" width="1" height="1" frameborder="0" style="display:none"></iframe> </noscript> <!-- End of DoubleClick Floodlight Tag: Please do not remove --> <!-- Start of DoubleClick Floodlight Tag: Please do not remove Activity name of this tag: 060. Residential URL of the webpage where the tag is expected to be placed: http://? This tag must be placed between the <body> and </body> tags, as close as possible to the opening tag. Creation Date: 08/30/2011 --> <script type="text/javascript"> <!-- var axel = Math.random() + ""; var a = axel * 10000000000000; document.write('<iframe src="https://web.archive.org/web/20151015222937/http://fls.doubleclick.net/activityi;src=3289522;type=count415;cat=060re970;u1=[Site];ord=1;num=' + a + '?" width="1" height="1" frameborder="0" style="display:none"></iframe>'); // --> </script> <noscript> <iframe src="https://web.archive.org/web/20151015222937if_/http://fls.doubleclick.net/activityi;src=3289522;type=count415;cat=060re970;u1=[Site];ord=1;num=1" width="1" height="1" frameborder="0" style="display:none"></iframe> </noscript> <!-- End of DoubleClick Floodlight Tag: Please do not remove --> <!-- 1x1 tracking pulled from IM when branding is running --> <!-- 1x1 tracking pulled from IM --> <div class="clear"></div> </div> </div> <!-- footer start --> <div class="ttftr"> <div class="ttftrinner"> <ul class="breadcrumbs"> <li class="logo"><a href="https://web.archive.org/web/20151015222937/http://www.talktalk.co.uk/"><img src="//web.archive.org/web/20151015222937im_/http://m2.ttxm.co.uk/gfx/core/tthdr/logo-sml.png" width="77" height="21" class="gradtypeprime" alt="TalkTalk"/></a></li> <li class="msg"><span class="colorprime">A brighter home for everyone</span></li> </ul> <div class="content"> <div class="page-content grid_width_5"> <!-- search start --> <div class="grid_12"> <div class="box"> <form action="//web.archive.org/web/20151015222937/http://www.talktalk.co.uk/search/mainsearch.php" method="post" class="ftrsrch"> <input type="hidden" name="type" value="web"/> <input type="hidden" name="from" value="gen6footer"/> <p> <input type="text" name="query" id="footerquery" class="field"/> <button type="submit" class="btngrad1">Search</button> </p> <script type="text/javascript"> <!-- document.getElementById('footerquery').setAttribute('placeholder','Search the web here...'); // --> </script> </form> </div> </div> <div class="clear"></div> <!-- search end --> <div class="grid_col"> <h2 class="no-borders"><a href="https://web.archive.org/web/20151015222937/http://sales.talktalk.co.uk/product/broadband" onclick="ga('send','event','Desktop Footer Navigation','Top links','TV, Broadband & Phone');">TV, Broadband & Phone</a></h2> <ul> <li><a href="https://web.archive.org/web/20151015222937/http://sales.talktalk.co.uk/product/broadband/simplybb" onclick="ga('send','event','Desktop Footer Navigation','TV, Broadband & Phone','SimplyBroadband');">SimplyBroadband</a></li> <li><a href="https://web.archive.org/web/20151015222937/http://sales.talktalk.co.uk/product/tv/essentialstv" onclick="ga('send','event','Desktop Footer Navigation','TV, Broadband & Phone','Essentials TV');">Essentials TV</a></li> <li><a href="https://web.archive.org/web/20151015222937/http://sales.talktalk.co.uk/product/tv/plustv" onclick="ga('send','event','Desktop Footer Navigation','TV, Broadband & Phone','Plus TV');">Plus TV</a></li> <li><a href="https://web.archive.org/web/20151015222937/http://sales.talktalk.co.uk/product/tv" onclick="ga('send','event','Desktop Footer Navigation','TV, Broadband & Phone','Discover TV');">Discover TV</a></li> <li><a href="https://web.archive.org/web/20151015222937/http://sales.talktalk.co.uk/product/fibre" onclick="ga('send','event','Desktop Footer Navigation','TV, Broadband & Phone','Fibre Broadband');">Fibre Broadband</a></li> <li><a href="https://web.archive.org/web/20151015222937/http://sales.talktalk.co.uk/products/mobile" onclick="ga('send','event','Desktop Footer Navigation','TV, Broadband & Phone','Mobile');">Mobile</a></li> <li><a href="https://web.archive.org/web/20151015222937/http://sales.talktalk.co.uk/product/phone" onclick="ga('send','event','Desktop Footer Navigation','TV, Broadband & Phone','Home Phone');">Home Phone</a></li> <li><a href="https://web.archive.org/web/20151015222937/http://sales.talktalk.co.uk/product/homesafe" onclick="ga('send','event','Desktop Footer Navigation','TV, Broadband & Phone','Homesafe');">HomeSafe</a></li> <li><a href="https://web.archive.org/web/20151015222937/http://www.talktalkbusiness.co.uk/products-and-services/connectivity-networking/business-broadband/?utm_source=talktalk&utm_medium=referral&utm_campaign=tt-businessbroadband&cid=ttpref" onclick="ga('send','event','Desktop Footer Navigation','TV, Broadband & Phone','Business Broadband');">Business Broadband</a></li> <li><a href="https://web.archive.org/web/20151015222937/http://www.talktalk.co.uk/shop" onclick="ga('send','event','Desktop Footer Navigation','TV, Broadband & Phone','Accessories');">Accessories</a></li> <li class="omega"><a href="https://web.archive.org/web/20151015222937/http://sales.talktalk.co.uk/pricing" onclick="ga('send','event','Desktop Footer Navigation','TV, Broadband & Phone','Pricing');">Pricing</a></li> </ul> </div> <div class="grid_col"> <h2 class="no-borders"><a 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