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Orders and Shipping - iFixit Support

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action="/category/3-orders-and-shipping" method="GET" > <select name="sort" id="sortBy" title="sort-by" onchange="this.form.submit();" aria-label="Page reloads on selection"> <option value="" >Sort by Default</option> <option value="name" >Alphabetically</option> <option value="popularity" selected="selected">Popularity</option> <option value="updatedAt" >Sort by Last Updated</option> </select> </form> </div> </hgroup><!--/categoryHead--> <ul class="articleList"> <li><a href="/article/179-what-is-a-billing-address"><i class="icon-article-doc"></i><span>What is a billing address?</span></a></li> <li><a href="/article/6-delivered-not-received"><i class="icon-article-doc"></i><span>My tracking says it was delivered, but I didn&#x27;t receive it</span></a></li> <li><a href="/article/49-return-policy"><i class="icon-article-doc"></i><span>What is your return policy?</span></a></li> <li><a href="/article/93-ifixit-order-tracking-is-not-updating-or-found"><i class="icon-article-doc"></i><span>My tracking isn&#x27;t updating or found</span></a></li> <li><a href="/article/5-my-package-is-undeliverable"><i class="icon-article-doc"></i><span>My tracking says the package is returning to sender</span></a></li> <li><a href="/article/45-international-shipping"><i class="icon-article-doc"></i><span>International Shipping Information</span></a></li> <li><a href="/article/195-battery-shipping-warnings"><i class="icon-article-doc"></i><span>Shipping restrictions for orders containing batteries</span></a></li> <li><a href="/article/50-warranty"><i class="icon-article-doc"></i><span>The iFixit Guarantee</span></a></li> <li><a href="/article/273-how-do-i-return-something-i-ordered"><i class="icon-article-doc"></i><span>How do I return something I ordered?</span></a></li> <li><a href="/article/44-shipping"><i class="icon-article-doc"></i><span>Domestic shipping options</span></a></li> <li><a href="/article/8-cancel-order"><i class="icon-article-doc"></i><span>How do I cancel my order?</span></a></li> <li><a href="/article/97-check-order-status"><i class="icon-article-doc"></i><span>How can I check my order status?</span></a></li> <li><a href="/article/101-local-pickup"><i class="icon-article-doc"></i><span>Do you offer local pickup?</span></a></li> <li><a href="/article/202-how-do-i-apply-a-coupon-code-to-my-order"><i class="icon-article-doc"></i><span>How do I apply a coupon code to my order?</span></a></li> <li><a href="/article/18-purchase-orders"><i class="icon-article-doc"></i><span>Do you accept purchase orders?</span></a></li> <li><a href="/article/9-failed-order"><i class="icon-article-doc"></i><span>My payment wasn&#x27;t accepted</span></a></li> <li><a href="/article/126-damaged-package"><i class="icon-article-doc"></i><span>My package arrived damaged!</span></a></li> <li><a href="/article/103-missing-items"><i class="icon-article-doc"></i><span>I&#x27;m missing items in my package!</span></a></li> <li><a href="/article/100-invoice"><i class="icon-article-doc"></i><span>How do I view or print invoices?</span></a></li> <li><a href="/article/52-no-emails-received"><i class="icon-article-doc"></i><span>I didn&#x27;t get any emails!</span></a></li> </ul><!--/articleList--> <section class="pagination"> <ul> <li class="active" ><a href="/category/3-orders-and-shipping?sort=popularity">1</a></li> <li><a href="/category/3-orders-and-shipping/2?sort=popularity">2</a></li> </ul> </section> </div><!--/contentWrapper--> </section><!--/content--> <aside id="sidebar" class="span3"> <form action="/search" method="GET" id="searchBar" class="sm" autocomplete="off"> <input type="hidden" name="collectionId" value="5570d7efe4b027e1978e5597"/> <input type="text" name="query" title="search-query" class="search-query" placeholder="Search" value="" aria-label="Search" /> <button type="submit"> <span class="sr-only">Toggle Search</span> <i class="icon-search"></i> </button> <div id="serp-dd" style="display: none;" class="sb"> <ul class="result"> </ul> </div> </form> <h3>Categories</h3> <ul class="nav nav-list"> <li ><a href="/category/11-before-i-buy">Before I Buy <i class="icon-arrow"></i></a></li> <li class="active" ><a href="/category/3-orders-and-shipping">Orders and Shipping <i class="icon-arrow"></i></a></li> <li ><a href="/category/40-sales-policy-and-warranty">Sales Policy and Warranty <i class="icon-arrow"></i></a></li> <li ><a href="/category/16-account-questions">Account Questions <i class="icon-arrow"></i></a></li> <li ><a href="/category/14-site-support">Site Support <i class="icon-arrow"></i></a></li> <li ><a href="/category/86-faq">FAQ <i class="icon-arrow"></i></a></li> </ul> </aside><!--/span--> </div><!--/row--> <div id="noResults" style="display:none;">Sorry, no results found. 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