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<!DOCTYPE html> <html> <head lang="zh-cn"> <meta charset="UTF-8"> <meta name="keywords" content="企业邮箱,企业邮,企业邮局,企业邮件,企业云邮箱,企业邮箱登录,企业邮箱哪个好,企业邮箱登录,企业邮箱注册,企业邮箱申请,企业邮箱价格,网易企业邮箱,163企业邮箱,登录企业邮箱,外贸企业邮箱,登录企业邮箱,云邮箱,公司邮箱,集团邮箱,电子邮件,Email,邮局,邮件,邮箱" /> <meta name="description" content="网易企业邮箱,最安全最稳定,业界第一反垃圾技术,极速收发,全球畅邮。27年运营经验,500人专业团队,超100万家企业信赖,服务电话:95163188。" /> <title>最新问题</title> <link rel="stylesheet" href="/new/css/common.css?v=1731393795495"/> <link rel="stylesheet" href="/new/css/help.css?v=1731393795495"/> </head> <body class="g-help-module"> <div class="g-header"> <!-- --> <!-- <div class="g-header-navbar index"> <div class="g-wrapper"> <div class="left">网易智慧企业</div> <div class="right"> <a href="https://mail.163.com/dashi/dlpro.html?from=mail22" target="_blank" data-tj-value="邮箱大师">邮箱大师</a> <a href="https://note.youdao.com/" target="_blank">有道云笔记</a> </div> </div> </div> --> <div class="g-header-loginbar index"> <div class="g-wrapper clearfix" style="height:100%"> <div class="g-header-loginbar-logo"><a href="/"></a></div> <div class="g-header-loginbar-nav" style="height:100%"> <!-- <a href="/" class="active" >首页</a> --> <a href="/entry/intro-email.htm" >产品功能</a> <a href="/entry/buy-price.htm" >定价标准</a> <a href="https://waimao.163.com/funpage/edm/?from=qyyxgwdhl" target="_blank">邮件营销</a> <a href="javascript:void(0);" id="id_tab_solution" > <span>解决方案<img src="https://cowork-storage-public-cdn.lx.netease.com/common/2022/06/27/e044da1ede82409490179959491a008a.png" alt=""></span> <span id="id_tab_solution-menu"> </span> </a> <a href="/entry/ai-fun.htm" >AI智能助手</a> <a href="/entry/user-story.htm" >客户案例</a> <a href="/new/service.html" >服务优势</a> <a href="javascript:void(0);" data-tj-value="网易企业邮官方客户端" class="dashi-client-download-link"> <span>客户端</span> <div class="dashi-client-download-box"> <div class="dashi-client-download-box-content"> <p>下载网易企业邮箱专属客户端</p> <p>同时支持macOS、Windows、iOS、iPadOS、Android版</p> <iframe class="dashi-client-download-iframe" src="//mailh.qiye.163.com/static/commonweb/dashiDownload.html?from=webmailWebsite" frameborder="0"></iframe> </div> </div> </a> <a href="/entry/join-dstrib.htm" >经销商</a> </div> <div class="g-header-loginbar-main" style="height:100%"> <a href="https://mail.163.com/dashi/dlpro.html?from=mail22" target="_blank" data-tj-value="邮箱大师" id="dashiMail" style="display: none;">邮箱大师</a> <a href="https://waimao.163.com/" target="_blank" id="waimaotong">外贸通</a> <a class="btn-login" target="_blank" href="https://qiye.163.com/login/">登录</a> <!-- <a href="javascript:;" class="btn-free-use js-free-use register_top_click_old" data-tj-target="顶部-免费试用" header-ab-test="old" id="js-free-use-old">免费试用</a> --> <a href="javascript:;" class="js-free-use a-color register_top_click_new" data-tj-target="顶部-免费试用" header-ab-test="new" id="js-free-use-new">申请试用</a> <a href="javascript:;" target="_blank" data-target="homepage_top" class="btn-free-use time-limit-discount before-handle-register" header-ab-test="new">立即购买</a> </div> </div> </div> </div> </div> <style> /* 解决方案 */ #id_tab_solution:hover > #id_tab_solution-menu{ opacity: 1; visibility: visible; cursor: default; } #id_tab_solution img{ margin-left: 5px; transition: transform .3s; } #id_tab_solution:hover img{ transform: rotate(180deg); } #id_tab_solution-menu{ display: flex; /* justify-content: space-between; */ position: fixed; left: 0; width: 100%; padding: 0 calc((100% - 1200px)/2); height: 296px; background-color:#fff; opacity: 0; visibility: hidden; z-index: 10; color: #111F33; transition: all .3s; border-top: 1px solid#ebeef3; box-shadow: 0px 4px 8px rgba(35, 45, 71, 0.1); } #id_tab_solution-menu>ul:nth-child(1){ width: 464px; } #id_tab_solution-menu>ul:nth-child(1) li{ margin-right: 48px; } #id_tab_solution-menu>ul{ margin-right: 120px; display: flex; flex-direction: column; flex-wrap: wrap; position: relative; } #id_tab_solution-menu>ul::after{ display: block; content: ''; width: 100%; height: 1px; background-color: #ECEFF4; position: absolute;top: 63px;left: 0; } #id_tab_solution-menu>ul>li{ height: 24px; line-height: 24px; margin-bottom: 15px; color: #4E5A70; /* margin-right: 48px; */ } #id_tab_solution-menu>ul>li:nth-of-type(6){ margin-top: 70px; } #id_tab_solution-menu>ul>p{ line-height: 1; font-weight: 600; color: #232D47; margin:34px 0 20px 0; } #id_tab_solution-menu>ul>li:hover{ /* background-color: #ccc; */ cursor: pointer; } [sulotion-menu-id="teamwork"]{ transform: translateX(-8px); } [sulotion-menu-id="xinchuang"]::after{ display: inline-block; content: "new"; color: #E52B55; font-size: 14px; margin-left: 3px; vertical-align: 1px; } .lingxi-link { position: relative; } .lingxi-link:hover .client-download-container { display: block; visibility: visible; opacity: 1; } .client-download-container{ position: fixed; left: 0; right: 0; border-top: 1px solid#ebeef3; box-shadow: 0px 4px 8px rgba(35, 45, 71, 0.1); background-color: #fff; /* display: none; */ visibility: hidden; opacity: 0; text-align: center; transition: all .3s; } .client-download-title { color: #272E47; font-size: 24px; line-height: 32px; font-weight: 500; margin-top: 48px; } .client-download-subtitle { color: #545A6E; font-size: 16px; line-height: 24px; font-weight: 400; margin-top: 8px; margin-bottom: 12px; } .client-download-iframe { width: 100%; height: 300px; outline: none; border: none; } </style> <script> /* 渲染解决方案菜单 */ (function(){ var menu=document.querySelector("#id_tab_solution-menu") var menuData={ industry_solution:{ text:'行业解决方案', child:{ manufacturing:'制造行业解决方案', international_trade:'国际贸易行业解决方案', sell:'零售行业解决方案', medical:'医疗行业解决方案', finance:'金融行业解决方案', internet:'互联网行业解决方案', education:'教育行业解决方案', government:'政府及企事业单位解决方案', xinchuang: '国产化信创解决方案', } }, currency_solution:{ text:'通用解决方案', child:{ intellect:'智能邮件客户端', teamwork:'「邮件+」协同办公', exchange:'自建系统迁移升级', audit:'邮件归档和审计', identity:'邮箱统一身份认证', } }, scene_solution:{ text:'场景解决方案', child:{ trade:'外贸邮件营销', safe:'邮件安全管理', push:'事务邮件推送', overseas:'海外邮件高速送达', thirdApp:'第三方平台集成', } }, } // var offlineList=[] for(let key in menuData){ let ul=document.createElement("ul") let p=document.createElement("p") p.innerHTML=menuData[key]['text'] ul.id=key ul.appendChild(p) for(let k in menuData[key]['child']){ let li= document.createElement('li') li.setAttribute('sulotion-menu-id',k) // if(offlineList.indexOf(k)>-1){ // //未上线 暂时这样处理下 // li.innerHTML=menuData[key]['child'][k] // li.style.color='#C0C8D6' // li.style.cursor='not-allowed' // }else{ li.innerHTML=menuData[key]['child'][k] li.onclick=function(){ /* 埋点 */ try{ window.DATracker.track('click_sulotion_tab', { target: k }); }catch(err){ console.log('埋点异常',err) } var params = getUrlParams(); var str = ''; if (params.from) { str += '&from=' + params.from; } if (params.qhclickid) { str += '&qhclickid=' + params.qhclickid; } if (params.bd_vid) { str += '&bd_vid=' + params.bd_vid; } if (k === 'xinchuang') { window.location.href = '/entry/xinchuang.html' + (str ? ('?' + str.substring(1)) : ''); } else { location.href="/entry/solution.htm?page="+k + str; } /* 区分两个版本跳转 */ // if(key ==='industry_solution'){ // if( ['finance','medical'].indexOf(k)>-1){ // location.href="/entry/solution.htm?page="+k+'&v=2' // }else{ // location.href="/entry/solution.htm?page="+k+'&v=1' // } // }else{ // location.href="/entry/solution.htm?page="+k+'&v=2' // } } // } ul.appendChild(li) } menu.appendChild(ul) } })() document.getElementById('dashiMail').addEventListener('click', function() { window.DATracker && window.DATracker.track('dashi_link_click'); }); document.getElementById('waimaotong').addEventListener('click', function() { window.DATracker && window.DATracker.track('waimao_link_click'); }); function getUrlParams() { // 截取url中的code方法 var url = location.search; var theRequest = {}; if (url.indexOf("?") != -1) { var str = url.substr(1); var strs = str.split("&"); for (var i = 0; i < strs.length; i++) { theRequest[strs[i].split("=")[0]] = strs[i].split("=")[1]; } } return theRequest; }; </script> <!-- <div class="g-header"> <div class="g-header-navbar"> <div class="g-wrapper"> <div class="left">网易智慧企业</div> <div class="right"> <a href="https://yunxin.163.com/" target="_blank">网易云信</a> <a href="https://qi.163.com/" target="_blank">网易七鱼</a> <a href="https://dingwei.netease.com/" target="_blank">网易定位</a> <a href="https://huke.163.com/" target="_blank">网易互客</a> </div> </div> </div> <div class="g-header-loginbar"> <div class="g-wrapper"> <div class="g-header-loginbar-logo"><a href="/"></a></div> <div class="g-header-loginbar-nav"> <a href="/">首页</a> <a href="/entry/intro-email.htm">产品功能</a> <a href="/entry/buy-price.htm">定价标准</a> <a href="/entry/user-story.htm">客户案例</a> <a href="/new/service.html">服务优势</a> <a href="/entry/join-dstrib.htm">经销商</a> <a href="https://mail.163.com/dashi/dlpro.html?from=mail22" target="_blank" data-tj-value="邮箱大师">邮箱大师APP</a> </div> <div class="g-header-loginbar-main"> <a href="javascript:;" class="btn-free-use js-free-use" data-tj-target="顶部-免费试用">免费试用</a> <a class="btn-login" target="_blank" href="https://qiye.163.com/login/">登录</a> </div> </div> </div> </div> --> <div class="g-content"> <div class="g-body g-help-body"> <div class="help-search-bar"> <div class="g-wrap"> <div class="search-bar-words"> <span>问题搜索:</span> <!-- <a href="l-1.html">最新问题</a> <span class="split-line">|</span><a href="l-2.html">热门问题</a> <span class="split-line">|</span> --><a href="dns.html">DNS设置</a> <span class="split-line">|</span><a href="l-11.html">客户端设置</a> <span class="split-line">|</span><a href="l-8.html">反垃圾</a> <span class="split-line">|</span><a href="javascript:;" onclick="openSDK('tab')" style="font-weight: 800;color:#82b1ff">人工客服</a> <span class="split-line">|</span><a href="l-29.html">邮箱小工具</a> </div> <form class="search-input" id="searchFormEle"> <i class="i-search"></i> <input type="text" class="question-txt" id="questionTxt" placeholder="请输入您的问题或关键字"/> <input type="submit" class="w-tb-btn" id="questionSubmit" value="搜 索"> </form> </div> </div> <div class="g-wrap"> <div class="g-help-wrap clearfix"> <div class="help-leftNav"> <ul class="help-leftNav-list" id="sideBarNav"> <li class="curr"> <a href= "./l-1.html" > 最新问题 </a> </li> <li> <a href= "./l-2.html" > 热门问题 </a> </li> <li class="split-li"></li> <li> <a href= "./l-3.html" > 登录和退出 </a> </li> <li> <a href= "./l-4.html" > 密码 </a> </li> <li> <a href= "./l-5.html" > 写信和发信 </a> </li> <li> <a href= "./l-6.html" > 附件 </a> </li> <li> <a href= "./l-7.html" > 邮件隔离 </a> </li> <li> <a href= "./l-8.html" > 反垃圾 </a> </li> <li> <a href= "./l-9.html" > 退信 </a> </li> <li> <a href= "./l-10.html" > 邮箱安全与设置 </a> </li> <li> <a href= "./l-11.html" > 客户端设置 </a> </li> <li> <a href= "./l-12.html" > 客户端问题 </a> </li> <li> <a href= "./l-16.html" > 容量 </a> </li> <li> <a href= "./l-17.html" > 网盘 </a> </li> <li> <a href= "./l-18.html" > 注册与购买 </a> </li> <li> <a href= "./l-19.html" > 域名 </a> </li> <li> <a href= "./l-20.html" > 网络问题 </a> </li> <li> <a href= "./l-21.html" > 企业基本信息 </a> </li> <li> <a href= "./l-23.html" > 特色功能 </a> </li> <li> <a href= "./l-24.html" > 接口文档 </a> </li> <li> <a href= "./l-25.html" > 在线客服 </a> </li> <li> <a href= "./l-26.html" > 更新日志 </a> </li> <li> <a href= "./l-27.html" > 版本介绍 </a> </li> <li class="split-li"></li> <li> <a href= "./l-28.html" > 邮箱搬家 </a> </li> <li> <a href= "./l-29.html" > 邮箱小工具 </a> </li> </ul> </div> <div class="help-content"> <div class="question-wrap"> <h3 id="crumbs"><span>最新问题</span></h3> <ul class="question-list" id="questionList"> <li> <i class="icon-dot"></i> <a href="40a79f.html">如何进行客户自有域名的HTTPS设置?</a> </li> <li> <i class="icon-dot"></i> <a href="037162.html">怎么登录使用6.0英文版邮箱?</a> </li> <li> <i class="icon-dot"></i> <a href="c35326.html">如何快速处理退信问题?</a> </li> <li> <i class="icon-dot"></i> <a href="478272.html">网易企业邮箱Exchange协议邮件客户端配置指南</a> </li> <li> <i class="icon-dot"></i> <a href="edb274.html"></a> </li> <li> <i class="icon-dot"></i> <a href="751a7a.html">为什么我无法使用POP/IMAP协议?</a> </li> <li> <i class="icon-dot"></i> <a href="bde677.html">什么是网易企业邮箱客户端专有协议?</a> </li> <li> <i class="icon-dot"></i> <a href="6fb316.html">如何使用网易企业邮箱客户端专有协议,将账号被盗风险降低趋近于0?</a> </li> <li> <i class="icon-dot"></i> <a href="21ccaf.html">如何使用网易企业邮箱客户端专有协议?</a> </li> <li> <i class="icon-dot"></i> <a href="135bcb.html">如何配置网易企业邮箱自建应用?</a> </li> <li> <i class="icon-dot"></i> <a href="b4dc6a.html">怎么写加密邮件,网易企业邮箱支持吗?</a> </li> <li> <i class="icon-dot"></i> <a href="6e94f2.html">管理员密码忘记如何重置。</a> </li> <li> <i class="icon-dot"></i> <a href="bb5880.html">网易企业邮官方客户端是什么?</a> </li> <li> <i class="icon-dot"></i> <a href="40edce.html">邮件列表功能介绍</a> </li> </ul> </div> </div> </div> </div> </div> <!--联系方式--> <!-- <div class="g-left-nav"> <a class="js-free-use" href="javascript:;" data-tj-target="侧栏-免费试用">免费试用</a> <div class="g-left-nav-main"> <a href="javascript:;" onclick="openSDK()"><div class="icon-1">购买咨询</div></a> <a href="l-1.html"><div class="icon-2">帮助中心</div></a> <div class="icon-3">客服热线<span></span></div> </div> <div class="g-tjyl"> <a href="/hd/tjyl/index.html?from=web-dly" target="_blank" data-tj-value="推荐有礼"></a> </div> </div> --> <div class="g-left-nav_new"> <div left-nav-ab-test="old"> <img src="https://cowork-storage-public-cdn.lx.netease.com/common/2022/09/19/bcc705b7115f41358acde5e272a4ab38.png" alt=""> <div class="g-left-nav_new-b js-free-use" data-tj-target="侧栏-优惠报价" data-modalType="discount"></div> <div class="g-left-nav_new-a js-free-use" data-tj-target="侧栏-免费试用"></div> <div class="g-left-nav_new-c" onclick="openSDK('nav')"></div> <div class="g-left-nav_new-d js-free-use" data-tj-target="侧栏-专属顾问" data-modalType="adviser"></div> <a href="/help/l-1.html" class="g-left-nav_child-li"> <div class="g-left-nav_new-help"></div> </a> <div class="g-left-nav_bg"></div> </div> <!-- 新的部分 --> <div left-nav-ab-test="new" style="display: none;"> <div class="nav-item nav-item-divider"> <a data-target="homepage_suspension" class="before-handle-register" target="_blank"> <img class="nav-icon" src="https://cowork-storage-public-cdn.lx.netease.com/common/2024/04/01/d453761a22784f798d0ec314fcafc1ce.png" /> <img class="buy-count-tip" src="https://cowork-storage-public-cdn.lx.netease.com/common/2024/04/01/1b0720584147493d8f57d40ccb4daeb0.png" /> <div class="nav-item-words">立即购买</div> </a> </div> <div class="nav-item nav-item-divider js-free-use" data-tj-target="侧栏-免费试用"> <img class="nav-icon" src="https://cowork-storage-public-cdn.lx.netease.com/common/2024/04/01/850e504e8701441ba87e01bed030a1d1.png" /> <div>申请试用</div> </div> <div class="nav-item nav-item-divider" onclick="openSDK('nav')"> <img class="nav-icon" src="https://cowork-storage-public-cdn.lx.netease.com/common/2024/04/01/811fc54e411e4161b2d721c2920bf124.png" /> <div>购买咨询</div> </div> <div class="nav-item"> <a href="/help/l-1.html"> <img class="nav-icon" src="https://cowork-storage-public-cdn.lx.netease.com/common/2024/04/01/b2e6561e83ce4774a07858c019fe7dd8.png" /> <div class="nav-item-words">帮助中心</div> </a> </div> </div> </div> <style> .nav-item { color: #747A8C; font-weight: 400; font-size: 14px; text-align: center; padding: 10px 10px; line-height: 18px; cursor: pointer; position: relative; } .nav-item .nav-item-words { color: #747A8C; } .nav-item .nav-icon { width: 20px; height: 20px; position: static; margin-bottom: 4px; } .nav-item-divider { position: relative; } .nav-item-divider::after { content: ''; position: absolute; bottom: 0px; left: 15px; right: 15px; height: 1px; background-color: #E1E3E8; } .buy-count-tip { position: absolute; left: -28px !important; top: -3px !important; } </style> </div> <!-- <div class="g-footer"> <div class="g-wrapper"> <div class="linkpart"> <ul> <li> <div class="title">关于我们</div> <div><a href="/new/brand.html">品牌历程</a></div> <div><a href="/entry/news/news-list.htm" target="_blank">官网公告</a></div> <div><a href="/entry/join-dstrib.htm">经销商查询</a></div> <div><a href="https://qiye.163.com/entry/block/join/" target="_blank">经销商加盟</a></div> <div><a href="/new/register.html">商务合作</a></div> </li> <li> <div class="title">产品&服务</div> <div><a href="/entry/intro-email.htm">产品介绍</a></div> <div><a href="/new/service.html">服务介绍</a></div> <div><a href="/new/security-center.html">安全中心</a></div> <div><a href="/entry/block/campus/index.htm">网易校园邮箱</a></div> </li> <li> <div class="title">企业应用</div> <div><a href="https://mail.163.com/dashi/" target="_blank">邮箱大师APP</a></div> <div><a href="https://qiye.163.com/entry/block/enterprise-yixin/index.htm" target="_blank">马上办</a></div> <div><a href="/mail/sarbanes.htm">萨班斯归档</a></div> <div><a href="/mail/justice.htm">公正邮</a></div> <div><a href="https://mimg.qiye.163.com/p/official_site/2021/software/NetEase-Plugin(5.0.0.115).exe">通讯录插件</a></div> </li> <li> <div class="title"><a href="/help/l-1.html">帮助中心</a></div> <div><a 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