CINXE.COM

<!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge"><meta name="viewport" content="width=device-width, initial-scale=1"><meta name="description" content="The SmartSurvey status page is updated when service issues are affecting multiple customers. If you are experiencing a service issue that has no status information on this page, please contact out support team by submitting a support ticket."><meta name="author" content=""><meta http-equiv="refresh" content="300"><link rel="shortcut icon" type="image/x-icon" href="//image.status.io/NilAKUwwwici.ico"><link rel="icon" type="image/x-icon" href="//image.status.io/NilAKUwwwici.ico"><title>SmartSurvey Status Page</title><link rel="stylesheet" href="//static.status.io/public/statuspage/css/bootstrap.min.css"><link rel="stylesheet" href="//static.status.io/public/statuspage/plugins/timeliner/screen.min.css"><link rel="stylesheet" href="//static.status.io/public/statuspage/plugins/timeliner/responsive.min.css"><link href="//static.status.io/public/statuspage/fonts/font-awesome/css/font-awesome.min.css" rel="stylesheet"><link rel="stylesheet" href="//static.status.io/public/statuspage/css/statuspage-default.css?v=3"><link rel="stylesheet" href="//static.status.io/public/statuspage/css/statuspage-200.css?v=3"><noscript><style>#statusio_metrics { display: none; } </style></noscript><noscript><style>#section_locations { display: none; } </style></noscript><style>.brand img { display: block !important; } .img { max-width: 100%; height: auto; vertical-align: middle; border: 0; } .navbar .brand { font-size: 20px; font-weight: 200; color: #555555; text-shadow: 0 1px 0 #ffffff; } .navbar .nav { position: relative; left: 0; display: block; float: left; margin: 0 10px 0 0; } .navbar .nav > li { float: left; } .nav > li > a:hover, .nav > li > a:focus { text-decoration: none; background: none; color: #2C3E50; background-color: #F2F3F4; } .top_bar .panel-body { height: 52px; } .event_inner_text { font-size: 14px; } .event_inner_title { font-size: 16px; } </style><style>body { color: #363434; background-color: #ffffff; } a:link { color: #363434; text-decoration: none; } a:visited { color: #363434; text-decoration: none; } a:hover { color: #363434; text-decoration: none; background-color: transparent; } a:active { color: #363434; text-decoration: none; } hr { border-top: 1px solid #c9c9c9; } .top_bar { background-color: #27AE60; } .text { color: #363434; } .section_border_0 { background-color: #ffffff; border: 0px solid #ffffff; } .section_border_1 { background-color: #ffffff; border: 1px solid #c9c9c9; } .status_td { color: #363434; background-color: #ffffff; } .external_service { color: #363434; } a.external_service:link { color: #363434; text-decoration: none; } a.external_service:visited { color: #363434; text-decoration: none; } #statuspage_name { color: #363434; } /* overrides */ .no_top_border { border-top-width: 0px; } </style><style></style><script src="//static.status.io/public/statuspage/js/ie10-viewport-bug-workaround.min.js"></script><script>var clicky_site_ids = clicky_site_ids || []; clicky_site_ids.push('100794436');</script><script async="" src="//static.getclicky.com/js"></script><script src="https://www.google.com/recaptcha/api.js?onload=CaptchaCallback&render=explicit" async="" defer=""></script></head><body><script src="//static.status.io/public/statuspage/js/jquery.min.js"></script><script src="//static.status.io/public/statuspage/js/bootstrap.min.js"></script><script src="//static.status.io/public/statuspage/js/Autolinker.min.js"></script><div class="container"><div class="header" id="statusio_header"><div class="row"><div class="col-md-10 col-sm-10 col-xs-12"><p><a href="https://www.smartsurvey.co.uk/"><img id="statuspage_logo" src="//image.status.io/EeftTytuSlxx.png" alt="Logo"></a></p></div><div class="col-md-2 col-sm-2"></div></div></div><div class="panel panel-default top_bar make_round" id="statusio_status_bar" style="background:#FFA837; border-bottom:0;"><div class="panel-body" style="vertical-align: middle;"><div class="row"><div class="col-md-8 col-sm-6 col-xs-12"><strong id="statusbar_text">Active Incident</strong></div><div class="col-md-4 col-sm-6 hidden-xs"><p class="pull-right white" id="updated_ago">Updated a few seconds ago</p></div></div></div></div><div class="panel panel-default top_bar make_round visible-xs-block" id="statusio_last_updated_bar_xs" style="background:#FFA837; border-bottom:0;"><div class="panel-body" style="vertical-align: middle;"><div class="row"><div class="col-xs-12"><p class="white" id="updated_ago">Updated a few seconds ago</p></div></div></div></div><div class="page_section" id="statusio_about_text"><div class="panel panel-default section_border_1 make_round"><div class="panel-body"><h5 class="text-center" style="max-width: 98%;">The SmartSurvey status page is updated when service issues are affecting multiple customers. If you are experiencing a service issue that has no status information on this page, please contact out support team by submitting a support ticket.</h5></div></div></div><script>$(document).ready(function(){ var autolinker = new Autolinker( [ ] ); var myTextEl = document.getElementById( 'statusio_about_text' ); myTextEl.innerHTML = autolinker.link( myTextEl.innerHTML ); });</script><div id="section_incident_active"><div class="row page_section incident" id="statusio_incident_67ee5485c94ee705d24f5b69"><div class="col-md-12"><div class="panel panel-default make_round"><div class="panel-heading make_round" style="background:#FFA837; border-bottom:0;"><div class="panel-title"><h5 class="white"><a href="/pages/incident/618a5072e91909053f83faf2/67ee5485c94ee705d24f5b69" style="color:#FFF;">BtInternet emails not sending</a><span class="pull-right incident_status_description">Partial Service Disruption</span></h5></div></div><div class="panel-body section_border_1 no_top_border make_round make_round_bottom_only"><div class="row"><div class="col-xs-12 col-md-2"> <p class="pull-left text event_inner_title">Incident Status </p></div><div class="col-xs-12 col-md-10"><p class="incident_section event_inner_text">Partial Service Disruption</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Components </p></div><div class="col-xs-12 col-md-10"><p class="incident_section event_inner_text">Email Services</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Locations </p></div><div class="col-xs-12 col-md-10"><p class="incident_section event_inner_text">UK</p></div></div><div class="row"><div class="col-xs-12 col-md-12"><hr></div></div><br><div class="row"><div class="col-md-3"><strong class="incident_time">April 3, 2025 10:27AM BST<br>April 3, 2025 9:27AM UTC</strong></div><div class="col-md-9"><strong>[Identified] </strong><span class="incident_message_details" id="statusio_incident_message_67ee5485c94ee705d24f5b6b">BT Internet have decided to block most/all of the emails we are sending on behalf of customers due to "Looks like SPAM or reported as SPAM". Unfortunately, we have no more information, no contact and no means to resolve this from our end and have put in a temporary block on btinternet addresses. This will mark any contacts at BTinternet as "soft bounces" so that it will not raise your hard bounce rate above the threshold that causes invitations to be blocked. We will leave this block in place probably until early next week before re-checking whether the block has been lifted.</span></div></div><script>$(document).ready(function(){ var autolinker = new Autolinker( [ ] ); var myTextEl = document.getElementById( 'statusio_incident_message_67ee5485c94ee705d24f5b6b' ); myTextEl.innerHTML = autolinker.link( myTextEl.innerHTML ); });</script></div></div></div></div><div class="row page_section incident" id="statusio_incident_67bef3589bee82058476082a"><div class="col-md-12"><div class="panel panel-default make_round"><div class="panel-heading make_round" style="background:#27AE60; border-bottom:0;"><div class="panel-title"><h5 class="white"><a href="/pages/incident/618a5072e91909053f83faf2/67bef3589bee82058476082a" style="color:#FFF;">UK VAT Number Issue</a><span class="pull-right incident_status_description">Operational</span></h5></div></div><div class="panel-body section_border_1 no_top_border make_round make_round_bottom_only"><div class="row"><div class="col-xs-12 col-md-2"> <p class="pull-left text event_inner_title">Incident Status </p></div><div class="col-xs-12 col-md-10"><p class="incident_section event_inner_text">Operational</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Components </p></div><div class="col-xs-12 col-md-10"><p class="incident_section event_inner_text">SmartSurvey Application</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Locations </p></div><div class="col-xs-12 col-md-10"><p class="incident_section event_inner_text">UK</p></div></div><div class="row"><div class="col-xs-12 col-md-12"><hr></div></div><br><div class="row"><div class="col-md-3"><strong class="incident_time">February 26, 2025 10:56AM GMT<br>February 26, 2025 10:56AM UTC</strong></div><div class="col-md-9"><strong>[Identified] </strong><span class="incident_message_details" id="statusio_incident_message_67bef3589bee82058476082c">Currently there maybe an issue when attempting to bypass the UK VAT number field when upgrading your account in-app. If you are unable to complete the purchase in-app, our Support Team are available to upgrade you over the phone for Professional and Business customers. Please call us on 0800 093 7822</span></div></div><script>$(document).ready(function(){ var autolinker = new Autolinker( [ ] ); var myTextEl = document.getElementById( 'statusio_incident_message_67bef3589bee82058476082c' ); myTextEl.innerHTML = autolinker.link( myTextEl.innerHTML ); });</script><br><div class="row"><div class="col-md-3"><strong class="incident_time">March 20, 2025 2:42PM GMT<br>March 20, 2025 2:42PM UTC</strong></div><div class="col-md-9"><strong>[Monitoring] </strong><span class="incident_message_details" id="statusio_incident_message_67dc294a191bc92a3a6cf12c">We believe this has been resolved at our supplier and will monitor to make sure it continues to work correctly.</span></div></div><script>$(document).ready(function(){ var autolinker = new Autolinker( [ ] ); var myTextEl = document.getElementById( 'statusio_incident_message_67dc294a191bc92a3a6cf12c' ); myTextEl.innerHTML = autolinker.link( myTextEl.innerHTML ); });</script></div></div></div></div></div><div class="page_section" id="statusio_components"><div class="component component_first status_td" id="component_618a5127562df105388c2357" style="border-top: 1px solid #c9c9c9; border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">SmartSurvey Application<span data-toggle="tooltip" data-placement="top" title="" data-original-title="app.smartsurvey.com & app.smartsurvey.co.uk"> <i class="fa fa-info-circle"></i></span></p><label class="label label-success container_name make_round" style="background-color:#27AE60;">UK</label> <br><br></div><div class="col-md-4 col-sm-4 col-xs-4"><br><p class="pull-right component-status" id="status_text-618a5127562df105388c2357" style="color: #27AE60;">Operational</p></div></div></div><div class="component component_middle status_td" id="component_618a5072e91909053f83fb02" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">SmartSurvey Website<span data-toggle="tooltip" data-placement="top" title="" data-original-title="smartsurvey.com & smartsurvey.co.uk"> <i class="fa fa-info-circle"></i></span></p><label class="label label-success container_name make_round" style="background-color:#27AE60;">UK</label> <br><br></div><div class="col-md-4 col-sm-4 col-xs-4"><br><p class="pull-right component-status" id="status_text-618a5072e91909053f83fb02" style="color: #27AE60;">Operational</p></div></div></div><div class="component component_middle status_td" id="component_618a51447e9a82053ce72085" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Survey Taking</p><label class="label label-success container_name make_round" style="background-color:#27AE60;">UK</label> <br><br></div><div class="col-md-4 col-sm-4 col-xs-4"><br><p class="pull-right component-status" id="status_text-618a51447e9a82053ce72085" style="color: #27AE60;">Operational</p></div></div></div><div class="component component_middle status_td" id="component_618a5159e91909053f83fb06" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Survey Taking (Custom Domains)</p><label class="label label-success container_name make_round" style="background-color:#27AE60;">UK</label> <br><br></div><div class="col-md-4 col-sm-4 col-xs-4"><br><p class="pull-right component-status" id="status_text-618a5159e91909053f83fb06" style="color: #27AE60;">Operational</p></div></div></div><div class="component component_middle status_td" id="component_618ceb43ac84bb053e5f62ee" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">API</p><label class="label label-success container_name make_round" style="background-color:#27AE60;">UK</label> <br><br></div><div class="col-md-4 col-sm-4 col-xs-4"><br><p class="pull-right component-status" id="status_text-618ceb43ac84bb053e5f62ee" style="color: #27AE60;">Operational</p></div></div></div><div class="component component_middle status_td" id="component_618ceb4e562df105388c2462" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Reports & Exports</p><label class="label label-success container_name make_round" style="background-color:#27AE60;">UK</label> <br><br></div><div class="col-md-4 col-sm-4 col-xs-4"><br><p class="pull-right component-status" id="status_text-618ceb4e562df105388c2462" style="color: #27AE60;">Operational</p></div></div></div><div class="component component_middle status_td" id="component_618a5150e91909053f83fb04" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Email Services</p><label class="label label-warning container_name make_round" style="background-color:#FFA837;">UK</label> <br><br></div><div class="col-md-4 col-sm-4 col-xs-4"><br><p class="pull-right component-status" id="status_text-618a5150e91909053f83fb04" style="color: #FFA837;">Partial Service Disruption</p></div></div></div><div class="component component_middle status_td" id="component_645df8c8b589f505339c6054" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">SMS Services</p><label class="label label-success container_name make_round" style="background-color:#27AE60;">UK</label> <br><br></div><div class="col-md-4 col-sm-4 col-xs-4"><br><p class="pull-right component-status" id="status_text-645df8c8b589f505339c6054" style="color: #27AE60;">Operational</p></div></div></div><div class="component component_middle status_td" id="component_64947346c2f129053a0f5c1b" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">System Emails<span data-toggle="tooltip" data-placement="top" title="" data-original-title="Any form of email notifications sent by SmartSurvey to the user. E.g. forgot password, password reset, etc."> <i class="fa fa-info-circle"></i></span></p><label class="label label-success container_name make_round" style="background-color:#27AE60;">UK</label> <br><br></div><div class="col-md-4 col-sm-4 col-xs-4"><br><p class="pull-right component-status" id="status_text-64947346c2f129053a0f5c1b" style="color: #27AE60;">Operational</p></div></div></div><div class="component component_middle status_td" id="component_6581993ef9c883051a4bd755" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Help Site</p><label class="label label-success container_name make_round" style="background-color:#27AE60;">UK</label> <br><br></div><div class="col-md-4 col-sm-4 col-xs-4"><br><p class="pull-right component-status" id="status_text-6581993ef9c883051a4bd755" style="color: #27AE60;">Operational</p></div></div></div><div class="component component_last status_td" id="component_67a7321c78c3f605d17fe70e" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">SmartPolls</p><label class="label label-success container_name make_round" style="background-color:#27AE60;">UK</label> <br><br></div><div class="col-md-4 col-sm-4 col-xs-4"><br><p class="pull-right component-status" id="status_text-67a7321c78c3f605d17fe70e" style="color: #27AE60;">Operational</p></div></div></div></div><div class="page_section" id="statusio_external_services"><div class="row"><div class="col-md-4"><h3>External Services</h3></div><div class="col-md-8"></div></div><div class="panel panel-default section_border_1 make_round"><div class="panel-body"><div class="row"><div class="col-md-3 col-sm-4 col-xs-6"><h4 class="external_service_single text-center"><span style="color:#27AE60;" data-toggle="tooltip" data-placement="top" title="" data-original-title="Cloud Consulting"><i class="fa fa-check"><span class="external_service"> <a class="external_service" href="https://ukfast.network" target="_blank" style="border-bottom:none;text-decoration:none;" title="Status Page">ANS/UKFast</a></span></i></span></h4></div><div class="col-md-3 col-sm-4 col-xs-6"><h4 class="external_service_single text-center"><span style="color:#27AE60;" data-toggle="tooltip" data-placement="top" title="" data-original-title="File Hosting"><i class="fa fa-check"><span class="external_service"> <a class="external_service" href="https://status.aws.amazon.com" target="_blank" style="border-bottom:none;text-decoration:none;" title="Status Page">AWS S3</a></span></i></span></h4></div><div class="col-md-3 col-sm-4 col-xs-6"><h4 class="external_service_single text-center"><span style="color:#27AE60;" data-toggle="tooltip" data-placement="top" title="" data-original-title="Cloud Service"><i class="fa fa-check"><span class="external_service"> <a class="external_service" href="https://azure.microsoft.com/en-us/status/" target="_blank" style="border-bottom:none;text-decoration:none;" title="Status Page">Azure</a></span></i></span></h4></div><div class="col-md-3 col-sm-4 col-xs-6"><h4 class="external_service_single text-center"><span style="color:#27AE60;" data-toggle="tooltip" data-placement="top" title="" data-original-title="Security and Performance"><i class="fa fa-check"><span class="external_service"> <a class="external_service" href="https://www.cloudflarestatus.com" target="_blank" style="border-bottom:none;text-decoration:none;" title="Status Page">Cloudflare</a></span></i></span></h4></div><div class="col-md-3 col-sm-4 col-xs-6"><h4 class="external_service_single text-center"><span style="color:#27AE60;" data-toggle="tooltip" data-placement="top" title="" data-original-title="Microsoft Office"><i class="fa fa-check"><span class="external_service"> MS Office365</span></i></span></h4></div><div class="col-md-3 col-sm-4 col-xs-6"><h4 class="external_service_single text-center"><span style="color:#27AE60;" data-toggle="tooltip" data-placement="top" title="" data-original-title="Email"><i class="fa fa-check"><span class="external_service"> <a class="external_service" href="https://status.mailjet.com" target="_blank" style="border-bottom:none;text-decoration:none;" title="Status Page">Mailjet</a></span></i></span></h4></div><div class="col-md-3 col-sm-4 col-xs-6"><h4 class="external_service_single text-center"><span style="color:#27AE60;" data-toggle="tooltip" data-placement="top" title="" data-original-title="Communications"><i class="fa fa-check"><span class="external_service"> <a class="external_service" href="https://status.messagebird.com" target="_blank" style="border-bottom:none;text-decoration:none;" title="Status Page">MessageBird</a></span></i></span></h4></div><div class="col-md-3 col-sm-4 col-xs-6"><h4 class="external_service_single text-center"><span style="color:#27AE60;" data-toggle="tooltip" data-placement="top" title="" data-original-title="System Status Page"><i class="fa fa-check"><span class="external_service"> <a class="external_service" href="https://status.status.io" target="_blank" style="border-bottom:none;text-decoration:none;" title="Status Page">Status.io</a></span></i></span></h4></div><div class="col-md-3 col-sm-4 col-xs-6"><h4 class="external_service_single text-center"><span style="color:#27AE60;" data-toggle="tooltip" data-placement="top" title="" data-original-title="Website builder"><i class="fa fa-check"><span class="external_service"> <a class="external_service" href="https://status.webflow.com" target="_blank" style="border-bottom:none;text-decoration:none;" title="Status Page">Webflow</a></span></i></span></h4></div><div class="col-md-3 col-sm-4 col-xs-6"><h4 class="external_service_single text-center"><span style="color:#27AE60;" data-toggle="tooltip" data-placement="top" title="" data-original-title="Automation"><i class="fa fa-check"><span class="external_service"> <a class="external_service" href="https://status.zapier.com" target="_blank" style="border-bottom:none;text-decoration:none;" title="Status Page">Zapier</a></span></i></span></h4></div></div></div></div></div><div class="page_section" id="section_main_history"><div class="row" style="margin-bottom: -50px;"><div class="col-md-4"><h3>History</h3></div><div class="col-md-8"></div></div><div class="row no_history"><div class="col-md-12"><h4 class="text-center">No incidents in the last 7 days</h4></div></div></div><div class="page_section" id="statusio_menubar_bottom"><div class="panel panel-default section_border_1 make_round"><div class="panel-body text-center"><button class="btn btn-default make_round" id="subscribe_button_bottom" data-toggle="modal" data-target="#subscribeModal">SUBSCRIBE</button></div></div></div><div class="page_section" id="section_page_links"><div class="row"><div class="col-sm-9"><div id="bottom_menu"><strong><a class="pull-left margin-right-20" href="/pages/618a5072e91909053f83faf2">Status</a></strong><a class="pull-left margin-right-20" href="/pages/history/618a5072e91909053f83faf2">History</a></div></div><div class="col-sm-3"><div id="statusio_branding"><a class="pull-right" href="https://status.io" target="_blank">Powered by Status.io</a></div></div></div></div><div class="modal fade" id="subscribeModal" tabindex="-1" role="dialog" aria-labelledby="subscribeModalLabel" aria-hidden="true"><div class="modal-dialog"><div class="modal-content make_round modal-text"><div class="modal-body"><div class="row"><div class="col-md-12"><ul class="nav nav-pills" role="tablist"><li id="tab_menu_email" style="padding-top:5px;"><a title="Email" href="#tab_email" role="tab" data-toggle="tab"><span><i class="fa fa-envelope"></i></span></a></li><li id="tab_menu_webhook" style="padding-top:5px;"><a title="Webhook" href="#tab_webhook" role="tab" data-toggle="tab"><span><i class="fa fa-code"></i></span></a></li><li id="tab_menu_rss" style="padding-top:5px;"><a title="RSS" href="#tab_rss" role="tab" data-toggle="tab"><span><i class="fa fa-rss"></i></span></a></li></ul></div></div><div class="row margin-top-40"><div class="col-md-12"><div class="tab-content"> <div class="tab-pane" id="tab_email"><div class="row"><div class="col-sm-12"><h4 class="text-center" id="subscribe_email_text_content">Subscribe to receive status updates by email</h4></div></div><br><div class="row margin-top-20"><div class="col-md-3"></div><div class="col-md-6"><input class="form-control make_round" id="subscribe_email_address" type="text" placeholder="Email" name="subscribe_email_address" autofocus="autofocus"><input class="form-control" type="hidden" placeholder="Email" name="email"></div></div><div class="row" id="recaptcha_block_email"><div class="col-md-12" style="text-align:center;"><br><br><div id="recaptcha_email" style="display: inline-block"></div><br></div></div><div class="row subscribe-modal-footer"><div class="row"><div class="col-md-6"><div class="pull-left" id="result_subscribe_email" style="text-align:left;"></div></div><div class="col-md-6"><button class="btn btn-default make_round" type="button" data-dismiss="modal">Close</button><button class="btn btn-default make_round" id="subscribe_button_email" type="button">Subscribe</button><button class="btn btn-default make_round" id="manage_button_email" type="button" style="display:none;">Manage Subscription</button></div></div><div class="row"><div class="col-md-12" style="text-align:center;"><br><small id="manage_subscription_email" style="cursor:pointer;">Manage Existing Subscription</small><small id="dont_manage_subscription_email" style="display:none;cursor:pointer;">Create New Subscription</small></div></div></div></div><div class="tab-pane" id="tab_webhook"><div class="row"><div class="col-sm-12"><h4 class="text-center" id="subscribe_webhook_text_content">Subscribe to receive status updates by webhook</h4></div></div><br><div class="row margin-top-20"><div class="col-md-2"></div><div class="col-md-8"><input class="form-control make_round" type="text" name="subscribe_webhook_address" id="subscribe_webhook_address" placeholder="http://example.com/hook"><p class="help-block">Each status update will POST a JSON payload to this URL</p></div></div><br><div class="row margin-top-20"><div class="col-md-2"></div><div class="col-md-8"><input class="form-control make_round" type="text" name="subscribe_webhook_address_email" id="subscribe_webhook_address_email" placeholder="Email"><p class="help-block">Email address for managing webhook</p></div></div><div class="row" id="recaptcha_block_webhook"><div class="col-md-12" style="text-align:center;"><br><br><div id="recaptcha_webhook" style="display: inline-block"></div><br></div></div><div class="row subscribe-modal-footer"><div class="row"><div class="col-md-6"><div class="pull-left" id="result_subscribe_webhook" style="text-align:left;"></div></div><div class="col-md-6"><button class="btn btn-default make_round" type="button" data-dismiss="modal">Close</button><button class="btn btn-default make_round" id="subscribe_button_webhook" type="button">Subscribe</button><button class="btn btn-default make_round" id="manage_button_webhook" type="button" style="display:none;">Manage Subscription</button></div></div><div class="row"><div class="col-md-12" style="text-align:center;"><br><small id="manage_subscription_webhook" style="cursor:pointer;">Manage Existing Subscription</small><small id="dont_manage_subscription_webhook" style="display:none;cursor:pointer;">Create New Subscription</small></div></div></div></div><div class="tab-pane" id="tab_msteams"><div class="row"><div class="col-sm-12"><h4 class="text-center" id="subscribe_msteams_text_content">Subscribe to receive status updates in Microsoft Teams</h4></div></div><br><div class="row margin-top-20"><div class="col-md-2"></div><div class="col-md-8"><input class="form-control make_round" type="text" name="subscribe_msteams_address" id="subscribe_msteams_address" placeholder="https://example.webhook.office.com/webhook-id"><p class="help-block">Enter your Microsoft Teams webhook. <a id="msteams_documentation_link" href="https://docs.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook#add-an-incoming-webhook-to-a-teams-channel" target="_blank">View Instructions</a></p></div></div><br><div class="row margin-top-20"><div class="col-md-2"></div><div class="col-md-8"><input class="form-control make_round" type="text" name="subscribe_msteams_address_email" id="subscribe_msteams_address_email" placeholder="Email"><p class="help-block">Email address for managing subscription</p></div></div><div class="row" id="recaptcha_block_msteams"><div class="col-md-12" style="text-align:center;"><br><br><div id="recaptcha_msteams" style="display: inline-block"></div><br></div></div><div class="row subscribe-modal-footer"><div class="row"><div class="col-md-6"><div class="pull-left" id="result_subscribe_msteams" style="text-align:left;"></div></div><div class="col-md-6"><button class="btn btn-default make_round" type="button" data-dismiss="modal">Close</button><button class="btn btn-default make_round" id="subscribe_button_msteams" type="button">Subscribe</button><button class="btn btn-default make_round" id="manage_button_msteams" type="button" style="display:none;">Manage Subscription</button></div></div><div class="row"><div class="col-md-12" style="text-align:center;"><br><small id="manage_subscription_msteams" style="cursor:pointer;">Manage Existing Subscription</small><small id="dont_manage_subscription_msteams" style="display:none;cursor:pointer;">Create New Subscription</small></div></div></div></div><div class="tab-pane" id="tab_rss"><div class="row"><div class="col-sm-12"><h4 class="text-center">Subscribe to receive status updates via RSS</h4></div></div><br><div class="row margin-top-20"><div class="col-md-2"></div><div class="col-md-8 text-center"><a class="btn btn-lg btn-default make_round" id="subscribe_link_rss" href="https://smartsurvey.status.io/pages/618a5072e91909053f83faf2/rss" target="_blank" style="color:#000; font-size: 20px;">RSS Feed</a></div></div><div class="row subscribe-modal-footer"><div class="col-md-6"></div><div class="col-md-6"><button class="btn btn-default make_round" type="button" data-dismiss="modal">Close</button></div></div></div><div class="tab-pane" id="tab_slack"><div class="row"><div class="col-sm-12"><div class="h4 text-center" id="subscribe_slack_text_content">Subscribe to receive status updates in Slack</div></div></div><br><div class="row margin-top-20"><div class="col-md-2"></div><div class="col-md-8 text-center"><a id="subscribe_link_slack" href="https://slack.com/oauth/v2/authorize?client_id=656052646563.656045388978&scope=incoming-webhook&redirect_uri=https://status.io/pages/618a5072e91909053f83faf2/slack_auth" target="_blank"><img alt="Add to Slack" height="40" width="139" src="https://platform.slack-edge.com/img/add_to_slack.png" srcset="https://platform.slack-edge.com/img/add_to_slack.png 1x, https://platform.slack-edge.com/img/add_to_slack@2x.png 2x"></a></div></div><br><div class="row margin-top-20" id="slack_manage_channel_div" style="display:none;"><div class="col-md-2"></div><div class="col-md-8"><input class="form-control make_round" type="text" name="manage_slack_channel" id="manage_slack_channel" placeholder="C03SKGJ1P"><p class="help-block">Slack channel ID</p><p class="help-block"><strong>Find the channel ID: </strong>Select the channel in your Slack workspace. The channel ID is displayed in the browser URL.</p><p class="help-block" style="font-size:12px;"><strong>Example: </strong>https://app.slack.com/client/T04SJBK1C/<strong>C03SKGJ1P</strong></p></div></div><br><div class="row margin-top-20" id="slack_manage_email_address_div" style="display:none;"><div class="col-md-2"></div><div class="col-md-8"><input class="form-control make_round" type="text" name="manage_slack_address_email" id="manage_slack_address_email" placeholder="Email"><p class="help-block">Email address</p></div></div><div class="row subscribe-modal-footer"><div class="row"><div class="col-md-6"><div class="pull-left" id="result_subscribe_slack" style="text-align:left;"></div></div><div class="col-md-6"><button class="btn btn-default make_round" type="button" data-dismiss="modal">Close</button><button class="btn btn-default make_round" id="manage_button_slack" type="button" style="display:none;">Manage Subscription</button></div></div><div class="row"><div class="col-md-12" style="text-align:center;"><br><small id="manage_subscription_slack" style="cursor:pointer;">Manage Existing Subscription</small><small id="dont_manage_subscription_slack" style="display:none;cursor:pointer;">Create New Subscription</small></div></div></div></div></div></div></div></div></div></div></div></div><script>$(document).ready(function(){ $('#tab_email').addClass('active'); 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}) </script><script>$("#manage_button_sms").click(function (event) { event.preventDefault(); var address = $("#subscribe_sms_country_code").val() + $("#subscribe_sms_number").val(); var sms = $("#sms").val(); $.ajax({ url: '/subscriber/sms/request_manage_link', type: "POST", data: ({ statuspage_id: "618a5072e91909053f83faf2", method: "sms", address: address }), success: function(data){ var message_text = data.status.message; $("#result_subscribe_sms").html("<span class=\"help-block\">"+message_text+"</span>"); $("#result_subscribe_sms").show(); setTimeout(function(){ $("#result_subscribe_sms").fadeOut("slow", function () { $("#result_subscribe_sms").hide(); }); }, 5000); } }); }) </script><script>var RecaptchaEmail; var RecaptchaWebhook; var RecaptchaMsteams; var RecaptchaSms; var CaptchaCallback = function() { try { RecaptchaEmail = grecaptcha.render('recaptcha_email', {'sitekey' : '6LfUGdYUAAAAAMYgIMazWyflgU_RotcqxZM-fTOB'}); } catch(err) {} try { RecaptchaWebhook = grecaptcha.render('recaptcha_webhook', {'sitekey' : '6LfUGdYUAAAAAMYgIMazWyflgU_RotcqxZM-fTOB'}); 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