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가비아 - 고객센터

<!DOCTYPE html> <html lang="ko"> <head> <meta charset="UTF-8"> <meta http-equiv="Content-Script-Type" content="text/javascript" /> <meta http-equiv="Content-Style-Type" content="text/css" /> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <meta name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1, maximum-scale=1, user-scalable=no" /> <meta name="description" content="" /> <meta name="keywords" content="" /> <meta name="naver-site-verification" content="" /> <meta property="og:type" content="website" /> <meta property="og:title" content="가비아: 국내 1위" /> <meta property="og:url" content="www.gabia.com" /> <meta property="og:image" content="http://static.gabia.com/www/common/gnb/gabia_logo_1200.jpg" /> <meta property="og:description" content="" /> <title>가비아 - 고객센터</title> <!-- style sheet --> <link rel="stylesheet" href="/css/app.css?id=e58e0a0bab249de5f2d8"> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/Swiper/4.5.0/css/swiper.min.css"> <link rel="stylesheet" href="https://static.gabia.com/libs/ckeditor/4.12.1/plugins/codesnippet/lib/highlight/styles/rainbow.css"> <script type="text/javascript" src="https://static.gabia.com/libs/highlight.js/9.5.0/highlight.min.js"></script> </head> <body> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-P8VJN87');</script> <!-- End Google Tag Manager --> <div id="onGnbLayer" class="on-gnb-layer" style="display: none;"> <div class="container--pushauto"> <div class="box"> <div class="title-area"> <span class="title"> <i class="fal fa-exclamation-circle"></i> 가비아 사이트는 최신 브라우저 환경에 최적화되어 있습니다. 최신 브라우저로 <a class="gotoLink" href="https://support.microsoft.com/ko-kr/topic/internet-explorer-다운로드하기-d49e1f0d-571c-9a7b-d97e-be248806ca70" target="_blank">업데이트</a>해 주시기 바랍니다. </span> <!-- <a href="javascript:void(0)" id="onGnbLayerClose" class="x"> <i class="fal fa-times"></i> </a> --> </div> <!-- <div class="chkbox-basic"> <input type="checkbox" name="chkTodayNotOpen" id="chkTodayNotOpen" value="1" title="오늘하루열지않기" class="gt-checkbox"> <label for="chkTodayNotOpen">오늘 하루 열지 않기</label> </div> --> </div> </div> </div> <section class="brick-gnb"> <div class="plate"> <div class="gnb-container"> <!-- mobile & tablet hamburger icon --> <div class="brick-gnb__hamburger"> <input type="checkbox" id="hamburger-form"> <label for="hamburger-form" class="spinner-spin"> <div class="spinner diagonal part-1"></div> <div class="spinner horizontal"></div> <div class="spinner diagonal part-2"></div> </label> </div> <!-- //mobile & tablet hamburger icon --> <!-- logo --> <h1 class="brick-gnb__logo"> <a href="https://www.gabia.com" class="logo-link"> <img class="basic-logo" src="https://static.gabia.com/www/common/img/logo.svg" alt="gabia"> <img class="hamburger-logo open" src="https://static.gabia.com/responsive/assets/common/images/logo_white.svg" alt="gabia"> </a> <a href="https://customer.gabia.com" class="link_service">고객센터</a> </h1> <!-- //logo --> <!-- menu List --> <nav class="brick-gnb__nav"> <ul class="brick-gnb__depth1" data-ui="menu"> <li> <a class="pc-menu-title" href="/?tab=manual" onClick="moveManulBrick();">이용 방법</a> </li> <li> <a class="pc-menu-title second" href="https://customer.gabia.com/ask/mail#/">문의</a> </li> <li> <a class="pc-menu-title third" href="https://customer.gabia.com/data#/">고객 지원</a> </li> <li> <a class="pc-menu-title" href="https://www.gabia.com/gabia_notice/list.php">이용 안내</a> </li> <!-- 고객센터 gnb 2dep --> <li class="customer-dep"> <div class="childmenu-wrap"> <div class="childmenu"> <div class="childmenu-title"> <span> <h2>고객센터</h2> <p> 궁금한 점이 있으신가요?<br> 분야별 전문가가 도와드립니다 </p> <p class="sub-menu-link"> <a href="https://customer.gabia.com/"> 고객센터 바로가기<i class="fal fa-chevron-right"></i> </a> </p> </span> </div> <ul class="brick-gnb__depth2"> <li> <h3 class="sub-menu-title"><span>이용 방법</span></h3> <ul class="brick-gnb__depth3"> <li><a href="/?tab=manual" onClick="moveManulBrick();">매뉴얼</a></li> <li><a href="/faq">자주하는 질문</a></li> </ul> </li> <li> <h3 class="sub-menu-title"><span>문의</span></h3> <ul class="brick-gnb__depth3"> <li><a href="/ask/onetoone">1:1문의</a></li> <li><a href="/ask/mail">메일 문의</a></li> <li><a href="/ask">문의 내역</a></li> </ul> </li> <li> <h3 class="sub-menu-title"><span>고객 지원</span></h3> <ul class="brick-gnb__depth3"> <li class="inline-only-pc"><a href="https://898.tv/gabia" target="_blank">원격 지원</a><i class="fal fa-external-link-square"></i></li> <li><a href="/data">자료실</a></li> <li><a href="/demo">데모 체험</a></li> </ul> </li> <li> <h3 class="sub-menu-title"><span>이용 안내</span></h3> <ul class="brick-gnb__depth3"> <li><a href="https://www.gabia.com/gabia_notice/list.php">공지사항</a></li> <li><a href="https://www.gabia.com/gabia_notice/new_list">새소식</a></li> <li><a href="https://www.gabia.com/gabia_notice/event_list">이벤트</a></li> </ul> </li> </ul> </div> </div> </li> <!-- //고객센터 gnb 2dep --> <!-- My가비아 dep --> <li class="mygabia-dep"> <div class="childmenu-wrap"> <div class="childmenu"> <div class="childmenu-title"> <span> <h2>My가비아</h2> <!-- <p> 나의 정보를<br> 이곳에서 관리하세요 </p> --> </span> </div> <ul class="brick-gnb__depth2"> <li> <h3 class="sub-menu-title"><span>서비스 조회</span></h3> <ul class="brick-gnb__depth3"> <li><a href="https://my.gabia.com/service">서비스 관리</a></li> </ul> </li> <li class="pl-20"> <h3 class="sub-menu-title"><span>서비스 연장/결제</span></h3> <ul class="brick-gnb__depth3"> <li><a href="https://my.gabia.com/billing">비용 결제</a></li> </ul> </li> <li> <h3 class="sub-menu-title"><span>결제 관리</span></h3> <ul class="brick-gnb__depth3"> <li><a href="https://my.gabia.com/payment">결제 내역</a></li> <li><a href="https://my.gabia.com/payment#/refund">환불 내역</a></li> <li><a href="https://my.gabia.com/payment#/method">결제 수단</a></li> <li><a href="https://my.gabia.com/payment#/auto-pay">정기결제</a></li> <li><a href="https://my.gabia.com/payment#/tax">세금계산서</a></li> <li><a href="https://my.gabia.com/payment#/receipt">현금영수증</a></li> <li><a href="https://my.gabia.com/payment#/deposit">예치금</a></li> </ul> </li> <li> <h3 class="sub-menu-title"><span>My 정보 관리</span></h3> <ul class="brick-gnb__depth3"> <li><a href="https://my.gabia.com/myinfo#/">회원정보</a></li> <li><a href="https://my.gabia.com/myinfo#/security">보안설정</a></li> <li><a href="https://my.gabia.com/myinfo#/manager">서비스 담당자</a></li> <li><a href="https://my.gabia.com/myinfo#/taxinfo">세금계산서 정보</a></li> <li><a href="https://my.gabia.com/myinfo#/client_notification">알림 상세</a></li> <li><a href="https://my.gabia.com/myinfo#/coupon">쿠폰</a></li> </ul> </li> </ul> </div> </div> </li> <!-- //My가비아 dep --> </ul> <!-- <div class="myservice-button-area pc-hidden"> <p>My가비아</p> </div> --> </nav> <!-- //menu List --> <nav class="brick-login"> <ul class="brick-login__sign"> <div class="brick-login__no"> <a href="https://www.gabia.com/login/login_form?redirect=1&origin_site=https://customer.gabia.com&target_url=/demo" id="login">로그인</a> <span class="bar"></span> <a href="https://www.gabia.com/member/member_register.php">회원가입</a> </div> <div class="gnb-button-area tablet-hidden mobile-hidden"> <span class="gnb-btn-list" id="my-menu"> <a class="link_btn" href="https://www.gabia.com/mygabia/service">My가비아</a> </span> </div> </ul> </nav> </div> </div> </div> </section> <!-- app --> <div id="app" class="app-wrap"> <app cutomer-title="" customer-contents="" categorys=""> </app> </div> <!-- end app --> <span id="_w-goto-top" class="brick-gototop" style="display: none;"> <i class="far fa-arrow-up"></i> <span class="brick-gototop__toptext">T O P</span> </span> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-P8VJN87" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <script src="/js/demo/app.js?id=e0fb73d948170d9f0515"></script> <script src="https://my.gabia.com/js/noti/app.js"></script> <script src="https://static.gabia.com/libs/jquery/1.12.4/jquery.js"></script> <script src="https://static.gabia.com/gtris/1.2.0/js/gtris.js"></script> <script type="text/javascript"> var gnb = { init: function() { //get 파라이터에 tab=manual 일때 이동 // let searchParams = gnb.getUrlParams('tab'); // if (searchParams == 'manual') { // gnb.moveManuTap(); // } var self = this; //gnb obj /*고객센터 gnb*/ $('[data-ui="menu"] > li > a').on('mouseenter focus', function(e) { if($(".mygabia-dep").children('.childmenu-wrap').is(':visible') == true) { $(".mygabia-dep").children('.childmenu-wrap').slideUp('fast'); $('.plate').slideDown('fast'); } if(!$(this).parent().hasClass('gt-active') ) { self.openMenu(e.target); } }); /*my가비아 gnb*/ $('#my-menu').on('mouseenter focus', function(e) { if(!$(this).parent().hasClass('gt-active') ) { self.openMyMenu(e.target); } }); /*close gnb*/ $('.brick-gnb__nav').on('mouseleave', function() { self.closeMenu(); }); }, openMenu: function(target) { if ($(window).width() > 1023) { $('[data-ui="menu"] > li.gt-active').removeClass('gt-active'); $(".customer-dep").children('.childmenu-wrap').slideDown('fast'); var gnbheight = $(".customer-dep").children('.childmenu-wrap').outerHeight() + 90; $('#my-menu').removeClass('gt-active'); $(target).parent().addClass('gt-active'); } }, closeMenu: function() { if ($(window).width() > 1023) { $('.childmenu-wrap:visible').slideUp('fast'); $('[data-ui="menu"] > li.gt-active').removeClass('gt-active'); $('#my-menu').removeClass('gt-active'); } }, openMyMenu: function() { if ($(window).width() > 1023) { $(".mygabia-dep").children('.childmenu-wrap').slideDown('fast'); $('[data-ui="menu"] > li.gt-active').removeClass('gt-active'); $('#my-menu').addClass('gt-active'); } }, }; gnb.init(); $(document).ready(function(){ if(gtris.util.browser.name == 'ie') { $('#onGnbLayer').show(); if(gtris.util.getCookie('fishing-layer') !== 'shown') { $('#onGnbLayer').show(); $('.brick-gnb').addClass('emg-notice'); $('.app-wrap').addClass('emg-notice'); }else { $('#onGnbLayer').hide(); $('.brick-gnb').removeClass('emg-notice'); $('.app-wrap').removeClass('emg-notice'); } $('#onGnbLayerClose').click(function() { if(gtris.util.getCookie('fishing-layer') !== 'shown') { if($('#chkTodayNotOpen').is(':checked')) { gtris.util.setCookie('fishing-layer', 'shown', 1); } $('#onGnbLayer').hide(); $('.brick-gnb').removeClass('emg-notice'); $('.app-wrap').removeClass('emg-notice'); } }); } $('#hamburger-form').click(function() { $('.basic-logo, .hamburger-logo, .brick-gnb__hamburger, .brick-gnb__nav, .brick-login, .link_service, .brick-gnb__logo').toggleClass('open'); if ($('.brick-gnb__hamburger').hasClass('open')) { $(".customer-dep").children('.childmenu-wrap').addClass('sub-open'); } else { $(".customer-dep").children('.childmenu-wrap').removeClass('sub-open'); } }); }); $(window).resize(function() { if ($(window).width() > 1024){ //dep3 초기화 $(".customer-dep").children('.childmenu-wrap').removeClass('sub-open'); $(".mygabia-dep").children('.childmenu-wrap').removeClass('sub-open'); //dep2 초기화 if($('.brick-gnb__hamburger').hasClass('open')) { $('.basic-logo, .hamburger-logo, .brick-gnb__hamburger, .brick-gnb__nav, .brick-login, .link_service, .brick-gnb__logo').toggleClass('open'); } //햄버거 버튼 초기화 if ($('#hamburger-form').is(":checked")) { $('#hamburger-form').prop("checked", false); } } else { $('.childmenu-wrap').removeAttr('style'); $(".brick-gnb").removeClass("scroll-down"); } }); $(window).scroll(function() { var currentScroll = $(this).scrollTop(); if (currentScroll >= 300) { $('#_w-goto-top').fadeIn(); } else { $('#_w-goto-top').fadeOut(); } if(window.pageYOffset > 0) { $(".brick-gnb").addClass("scroll-down"); } else { $(".brick-gnb").removeClass("scroll-down"); } }); $('#_w-goto-top').click(function() { $('html, body').animate({ scrollTop: 0 }, 800); return false; }); function moveManulBrick() { if (window.location.pathname == '/') { var top = 0; if ($(window).width() > 1024) { top = 90; } else if($(window).width() < 1024 && $(window).width() > 768) { top = 70; } else { top = 60; } var offset = $('.customer-main__manual').offset(); var moveTop = parseInt(offset.top) - top; $('html, body').animate({scrollTop : (offset.top - top)}, 400); if ($(window).width() < 1024) { if ($('#hamburger-form').is(":checked")) { $('#hamburger-form').trigger('click'); } } } } </script> </body> </html>

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