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Freshworks AI Summit | Transform Customer & Employee Experiences

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class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">CEO, Freshworks</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/mikayamamoto/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F120ca3fdfcc600ff%2Foriginal%2FMika-Yamamoto.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F120ca3fdfcc600ff%2Foriginal%2FMika-Yamamoto.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F120ca3fdfcc600ff%2Foriginal%2FMika-Yamamoto.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F120ca3fdfcc600ff%2Foriginal%2FMika-Yamamoto.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F120ca3fdfcc600ff%2Foriginal%2FMika-Yamamoto.webp&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F120ca3fdfcc600ff%2Foriginal%2FMika-Yamamoto.webp&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F120ca3fdfcc600ff%2Foriginal%2FMika-Yamamoto.webp&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F120ca3fdfcc600ff%2Foriginal%2FMika-Yamamoto.webp&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F120ca3fdfcc600ff%2Foriginal%2FMika-Yamamoto.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Mika Yamamoto</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Chief Customer and Marketing Officer, Freshworks</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/juliemohr/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F600cb2f8ddd2b38a%2Foriginal%2FJulie-Mohr.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F600cb2f8ddd2b38a%2Foriginal%2FJulie-Mohr.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F600cb2f8ddd2b38a%2Foriginal%2FJulie-Mohr.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F600cb2f8ddd2b38a%2Foriginal%2FJulie-Mohr.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F600cb2f8ddd2b38a%2Foriginal%2FJulie-Mohr.webp&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F600cb2f8ddd2b38a%2Foriginal%2FJulie-Mohr.webp&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F600cb2f8ddd2b38a%2Foriginal%2FJulie-Mohr.webp&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F600cb2f8ddd2b38a%2Foriginal%2FJulie-Mohr.webp&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F600cb2f8ddd2b38a%2Foriginal%2FJulie-Mohr.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Julie Mohr</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Principal Analyst, Forrester</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/shephyken/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7e2936a478c7178f%2Foriginal%2FShep-Hyken.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7e2936a478c7178f%2Foriginal%2FShep-Hyken.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7e2936a478c7178f%2Foriginal%2FShep-Hyken.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7e2936a478c7178f%2Foriginal%2FShep-Hyken.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7e2936a478c7178f%2Foriginal%2FShep-Hyken.webp&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7e2936a478c7178f%2Foriginal%2FShep-Hyken.webp&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7e2936a478c7178f%2Foriginal%2FShep-Hyken.webp&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7e2936a478c7178f%2Foriginal%2FShep-Hyken.webp&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7e2936a478c7178f%2Foriginal%2FShep-Hyken.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Shep Hyken</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Bestselling author and customer service advisor</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/heideantholz/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12e5fd710e412171%2Foriginal%2FHeide-Antholz.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12e5fd710e412171%2Foriginal%2FHeide-Antholz.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12e5fd710e412171%2Foriginal%2FHeide-Antholz.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12e5fd710e412171%2Foriginal%2FHeide-Antholz.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12e5fd710e412171%2Foriginal%2FHeide-Antholz.webp&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12e5fd710e412171%2Foriginal%2FHeide-Antholz.webp&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12e5fd710e412171%2Foriginal%2FHeide-Antholz.webp&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12e5fd710e412171%2Foriginal%2FHeide-Antholz.webp&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12e5fd710e412171%2Foriginal%2FHeide-Antholz.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Heide Antholz</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Senior Vice President, Professional Services, Total Expert</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/gregory-gallaway/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F191ba49943cec3ed%2Foriginal%2FGreg-Gallaway-image.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F191ba49943cec3ed%2Foriginal%2FGreg-Gallaway-image.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F191ba49943cec3ed%2Foriginal%2FGreg-Gallaway-image.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F191ba49943cec3ed%2Foriginal%2FGreg-Gallaway-image.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F191ba49943cec3ed%2Foriginal%2FGreg-Gallaway-image.webp&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F191ba49943cec3ed%2Foriginal%2FGreg-Gallaway-image.webp&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F191ba49943cec3ed%2Foriginal%2FGreg-Gallaway-image.webp&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F191ba49943cec3ed%2Foriginal%2FGreg-Gallaway-image.webp&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F191ba49943cec3ed%2Foriginal%2FGreg-Gallaway-image.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Greg Gallaway</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Vice President, IT, STCU</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><div href="javascript:void(0)" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr ixLiXl"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 fgHKXb kkMHwM"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3d7da4333e9c6a4a%2Foriginal%2FJoey-Russell.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3d7da4333e9c6a4a%2Foriginal%2FJoey-Russell.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3d7da4333e9c6a4a%2Foriginal%2FJoey-Russell.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3d7da4333e9c6a4a%2Foriginal%2FJoey-Russell.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3d7da4333e9c6a4a%2Foriginal%2FJoey-Russell.webp&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3d7da4333e9c6a4a%2Foriginal%2FJoey-Russell.webp&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3d7da4333e9c6a4a%2Foriginal%2FJoey-Russell.webp&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3d7da4333e9c6a4a%2Foriginal%2FJoey-Russell.webp&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3d7da4333e9c6a4a%2Foriginal%2FJoey-Russell.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Joey Russell</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Vice President, IT Operations, AdaptHealth</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></div><a href="https://www.linkedin.com/in/bvramanan7/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1e88af6cfd4242ea%2Foriginal%2FVenkat-Balasubramanian-pic.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1e88af6cfd4242ea%2Foriginal%2FVenkat-Balasubramanian-pic.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1e88af6cfd4242ea%2Foriginal%2FVenkat-Balasubramanian-pic.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1e88af6cfd4242ea%2Foriginal%2FVenkat-Balasubramanian-pic.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1e88af6cfd4242ea%2Foriginal%2FVenkat-Balasubramanian-pic.webp&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1e88af6cfd4242ea%2Foriginal%2FVenkat-Balasubramanian-pic.webp&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1e88af6cfd4242ea%2Foriginal%2FVenkat-Balasubramanian-pic.webp&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1e88af6cfd4242ea%2Foriginal%2FVenkat-Balasubramanian-pic.webp&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1e88af6cfd4242ea%2Foriginal%2FVenkat-Balasubramanian-pic.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Venkat Balasubramanian</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Senior Vice President, Product Management, Freshworks</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/priyasubramani/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5d929aa933c861ad%2Foriginal%2FPriya-Subramani.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5d929aa933c861ad%2Foriginal%2FPriya-Subramani.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5d929aa933c861ad%2Foriginal%2FPriya-Subramani.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5d929aa933c861ad%2Foriginal%2FPriya-Subramani.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5d929aa933c861ad%2Foriginal%2FPriya-Subramani.webp&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5d929aa933c861ad%2Foriginal%2FPriya-Subramani.webp&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5d929aa933c861ad%2Foriginal%2FPriya-Subramani.webp&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5d929aa933c861ad%2Foriginal%2FPriya-Subramani.webp&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5d929aa933c861ad%2Foriginal%2FPriya-Subramani.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Priya Subramani</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Vice President, Product Management, Freshworks</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/kevinkennethlau/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6ef543f6568027c5%2Foriginal%2FKevin-Lau.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6ef543f6568027c5%2Foriginal%2FKevin-Lau.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6ef543f6568027c5%2Foriginal%2FKevin-Lau.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6ef543f6568027c5%2Foriginal%2FKevin-Lau.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6ef543f6568027c5%2Foriginal%2FKevin-Lau.webp&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6ef543f6568027c5%2Foriginal%2FKevin-Lau.webp&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6ef543f6568027c5%2Foriginal%2FKevin-Lau.webp&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6ef543f6568027c5%2Foriginal%2FKevin-Lau.webp&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6ef543f6568027c5%2Foriginal%2FKevin-Lau.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Kevin Lau</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Vice President, Customer Engagement, Freshworks</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/sahilsethi1/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bceba5f47232be9%2Foriginal%2FSahil-Sethi.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bceba5f47232be9%2Foriginal%2FSahil-Sethi.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bceba5f47232be9%2Foriginal%2FSahil-Sethi.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bceba5f47232be9%2Foriginal%2FSahil-Sethi.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bceba5f47232be9%2Foriginal%2FSahil-Sethi.webp&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bceba5f47232be9%2Foriginal%2FSahil-Sethi.webp&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bceba5f47232be9%2Foriginal%2FSahil-Sethi.webp&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bceba5f47232be9%2Foriginal%2FSahil-Sethi.webp&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bceba5f47232be9%2Foriginal%2FSahil-Sethi.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Sahil Sethi</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Vice President, Product Marketing, Freshworks</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/jananidwarak/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bb777524c4b6c18%2Foriginal%2FJanani-Dwarakanath.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bb777524c4b6c18%2Foriginal%2FJanani-Dwarakanath.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bb777524c4b6c18%2Foriginal%2FJanani-Dwarakanath.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bb777524c4b6c18%2Foriginal%2FJanani-Dwarakanath.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4bb777524c4b6c18%2Foriginal%2FJanani-Dwarakanath.webp&amp;w=1200&amp;q=75 1200w, 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class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Senior Director, Product Marketing, Freshworks</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/payal-patel-b54b9b2/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F9eda32a19f961aa%2Foriginal%2FPayal-Patel.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F9eda32a19f961aa%2Foriginal%2FPayal-Patel.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F9eda32a19f961aa%2Foriginal%2FPayal-Patel.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F9eda32a19f961aa%2Foriginal%2FPayal-Patel.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F9eda32a19f961aa%2Foriginal%2FPayal-Patel.webp&amp;w=1200&amp;q=75 1200w, 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htPTCC cGXhgO">Senior Director, Solution Engineering, Freshworks</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/natarajan-chandrasekaran/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" 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Chandrasekaran</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Director, Product Marketing, Freshworks</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.linkedin.com/in/nicole-jean-fernandez-0697b2159/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" 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cGXhgO">Manager, Solution Engineering, Freshworks</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a></div></div></div></section><section id="fwproductlaunchescardgrid" data-target-id="fwproductlaunchescardgrid" width="100%" class="sc-ace17a57-0 sc-fe753677-1 fSmnUk"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eBXXls"><div class="sc-ace17a57-0 bHsGXB"><div class="sc-ace17a57-0 cZzumZ"><h2 class="sc-4555ca6a-0 eYkskr">Build a winning AI strategy </h2><div font-size="18" class="sc-ace17a57-0 faQoGN"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Explore data-driven resources, expert insights, and peer results to help you transform customer and employee experiences.</p></div></div></div><div class="sc-ace17a57-0 sc-cf5e5b21-0 chqiHG eAkGwL"><div class="sc-ace17a57-0 sc-e002fe6f-1 jxFXsZ ixLiXl"><div width="342px" height="100%" cursor="pointer" class="sc-ace17a57-0 sc-e002fe6f-0 huvNXk kkMHwM"><div width="100%" height="228px" 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sc-c062d345-3 dkTzlH cGXhgO">Find out what 19 million tickets and 37 million conversations can tell us about how to deliver great customer service.</p><div class="sc-ace17a57-0 bJkXvg"><div class="sc-ace17a57-0 bnXIKg"><div class="sc-ace17a57-0 eOEPVL"><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F29ab386fdd09caa6%2Foriginal%2FCard-03.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F29ab386fdd09caa6%2Foriginal%2FCard-03.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F29ab386fdd09caa6%2Foriginal%2FCard-03.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F29ab386fdd09caa6%2Foriginal%2FCard-03.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F29ab386fdd09caa6%2Foriginal%2FCard-03.webp&amp;w=1200&amp;q=75 1200w, 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dkTzlH cGXhgO">From AI to automation, we measured what IT leaders are doing right and how to benchmark your performance for success.</p><div class="sc-ace17a57-0 bJkXvg"><div class="sc-ace17a57-0 bnXIKg"><div class="sc-ace17a57-0 eOEPVL"><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F51c2d9d756dcaf49%2Foriginal%2FCard-04.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F51c2d9d756dcaf49%2Foriginal%2FCard-04.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F51c2d9d756dcaf49%2Foriginal%2FCard-04.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F51c2d9d756dcaf49%2Foriginal%2FCard-04.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F51c2d9d756dcaf49%2Foriginal%2FCard-04.webp&amp;w=1200&amp;q=75 1200w, 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class="sc-5159831f-0 sc-c062d345-3 dkTzlH cGXhgO">The world’s largest sports retailer scores with automated ticketing and self-service.</p><div class="sc-ace17a57-0 bJkXvg"><div class="sc-ace17a57-0 bnXIKg"><div class="sc-ace17a57-0 eOEPVL"><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F66c7f42219cfc588%2Foriginal%2FCard-06.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F66c7f42219cfc588%2Foriginal%2FCard-06.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F66c7f42219cfc588%2Foriginal%2FCard-06.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F66c7f42219cfc588%2Foriginal%2FCard-06.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F66c7f42219cfc588%2Foriginal%2FCard-06.webp&amp;w=1200&amp;q=75 1200w, 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class="sc-5159831f-0 sc-c062d345-3 dkTzlH cGXhgO">Leaders in IT and customer support can up their odds of healthy ROI by putting strategic intent into practice.</p><div class="sc-ace17a57-0 bJkXvg"><div class="sc-ace17a57-0 bnXIKg"><div class="sc-ace17a57-0 eOEPVL"><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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