CINXE.COM
American Psychological Association
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font-style:italic;">Your APA login will not work in this catalog.</span> To register, <a href="https://apa.content.online/app/login.xhtml">click here</a></p> </div> <div class="row"> <div class="headline"> <h2>I am having trouble logging in to my account</h2> </div> <p>If you have registered for a course on this website, you will need to use the email address and password you entered when you registered. If you require assistance, please email <a href="mailto:helpdesk@beaconlive.com">helpdesk@beaconlive.com.</a></p> </div> <div class="row"> <div class="headline"> <h2>To purchase course</h2> </div> <p>View a detailed description of the course and then select add to cart at the bottom of the page. When all items are in the cart, login as a returning user or enter personal info to create an account. Click register at the bottom of the screen to proceed to payment. You will receive confirmation of your purchase via email from registration@beaconlive.com.</p> </div> <div class="row"> <div class="headline"> <h2>Accommodations</h2> </div> <p>The live webinars do not provide close captioning. The archived version of each webinar (available within 7 business days of the live event) includes close captioning of the presentation.</p> <p>Persons with disabilities who require special accommodations while attending live webinars should contact the CEP Office (cpe@apa.org) at least three weeks prior to the date of the webinar.</p> </div> <div class="row"> <div class="headline"> <h2>Refund Policy</h2> </div> <p>No Refunds; All Sales are Final.</p> </div> <div class="row"> <div class="headline"> <h2>To view purchased courses</h2> </div> <p>Select My Account to view your dashboard. Select the course title from your listing of recent registrations to view the course.</p> </div> <div class="row"> <div class="headline"> <h2><span style="color:red">IMPORTANT NOTICE:</span></h2> </div> <ul> <li><b>You must watch the video in its entirety and confirm all Verification codes to receive the certification link to access the exam. Fast-forwarding will deem you ineligible to proceed to the certification link.</b></li> <li>If you need to continue viewing <u>at a later time,</u> please remember to logout using the 'Logout' link in the top right corner of your screen. By utilizing the logout link the system will bookmark where you left off and continue from there the next time you log in.</li> <li><b>Pausing the video or leaving the certification page on your screen for an extended period of time will cause your session to expire and your place will not be bookmarked when you return.</b></li> </ul> </div> <div class="row"> <div class="headline"> <h2>How long will I have access to a webcast?</h2> </div> <p>You will have access to your course for 12 months from the time of your purchase. Please check your email confirmation for purchase date.</p> </div> <div class="row"> <div class="headline"> <h2>How do I receive a certificate of completion?</h2> </div> <strong>Live Webinars</strong> <ul> <li>Attendance verification alerts will appear throughout the presentation. You must click 'okay' when you see the attendance verification box appear on your screen. All you need to do is click 'okay'. Remember to respond to ALL attendance verifications you see.</li> <li>You must also complete a webinar evaluation, so stay online through the conclusion of the webinar, and you will see a pop up appear on your screen with access to the evaluation.</li> <li>A CE certificate will be emailed to you and will also be available for download in your course dashboard.</li> <li>Documentation of CE credit is based on the date of the live webinar. The completion date cannot be changed. There are no exceptions to this policy.</li> </ul> <strong>Video On-Demand</strong> <ul> <li>Attendance verification alerts will appear throughout the presentation. You must click 'okay' when you see the attendance verification box appear on your screen. All you need to do is click 'okay'. Remember to respond to ALL attendance verifications you see.</li> <li>You must also complete a webinar evaluation, so stay online through the conclusion of the webinar, and you will see a pop up appear on your screen with access to the evaluation.</li> <li>To receive documentation of CE credit, you are required to take a post-test. A passing score of 75 percent or better is required. You are allowed two attempts to successfully complete the examination.</li> <li>A CE certificate will be emailed to you and will also be available for download in your course dashboard.</li> <li>Documentation of CE credit is based on the date the exam is completed. The completion date cannot be changed. There are no exceptions to this policy.</li> </ul> </div> <div class="row"> <div class="headline"> <h2>How do I access my certificate?</h2> </div> <ol> <li>Login to your Account.</li> <li>Click on My Account.</li> <li>Click on Credits and Certificates.</li> <li>You will see the title of all previous programs you have attended. By clicking on the search icon, you will be taken to the certification result page</li> <li>Click on the email certificates button</li> </ol> </div> <div class="row"> <div class="headline"> <h2>STATE REQUIREMENTS</h2> </div> <p> CE credit requirements vary state by state. Please check with your state licensing board to determine if independent study programs may be used to meet mandatory CE requirements. Note: State licensing boards can change rules and regulations at any time throughout the year. Please contact your state licensing board for the most recent information. APA does not govern state licensing requirements. </p> </div> <div class="row"> <div class="headline"> <h2>What category does this program fall under?</h2> </div> <p> The APA CEP Office does not categorize its programs. </p> <p> Please check with your state licensing board to determine how credit formats are categorized. </p> </div> <div class="row"> <div class="headline"> <h2>Do you submit CE credits to CE Broker?</h2> </div> <p> The APA CEP Office does not submit CE credit to CE Broker. </p> </div> <div class="row"> <div class="headline"> <h2> <u>Technical Requirements</u> </h2> </div> </div> <div class="row"> <div class="headline"> <h3> What are the minimum requirements for playback? </h3> </div> <p> <strong>Browser:</strong> <ul> <li>Google Chrome for Windows, Mac OS, or Linux</li> <li>Mozilla Firefox for Windows, Mac OS, or Linux</li> <li>Internet Explorer 9.0+ or Microsoft Edge for Windows 7 or higher</li> <li>Safari 5.0+ for Mac OSX 10.6.8 and above</li> <li>Mobile devices with latest software updates</li> </ul> </p> <p> <strong>Internet:</strong> 56K or faster Internet connection (high-speed recommended) </p> </div> <div class="row"> <div class="headline"> <h3> Who do I contact if I still have questions? </h3> </div> <p> If you still have questions, you can email Customer Support at <a href="mailto:helpdesk@beaconlive.com?subject=APA">helpdesk@beaconlive.com</a>. </p> </div> <div class="row"> <div class="headline"> <h3><u>Terms and Conditions: Independent Study Courses</u></h3> </div> <p> <a href="https://www.apa.org/education/ce/independent-study-terms" target="_blank">View terms for APA video on-demand courses</a> </p> </div> </div> </div> <div id="catalogFeatured" class="bc-card ShadowEffect MarTop10"><div class="headline hl-ftrd"> <h3>Featured Products</h3></div> <div class="prod-featured prod-info-grd"><div id="pfeatured-dgrid" class="ui-datagrid ui-widget cleanDataGrd"><div id="pfeatured-dgrid_content" class="ui-datagrid-content ui-widget-content ui-grid ui-grid-responsive"><div class="ui-g"><div class="ui-datagrid-column ui-g-12 ui-md-4"> <div class="prod-featured-item contentTxt"> <span class="item-name3 color-hdr"><a href="/catalog/product.xhtml;jsessionid=51e0d098c4ee471eece314c5f551?eid=11155"> Unlimited CE for One Single Price! </a> </span> <ul class="item-subtitle featured-about list-unstyled list-inline"> <li class="ipType"> <i class="fa fa-info-circle"></i> Subscription </li> </ul> <p class="featured-info"><p><strong>Welcome to the World of Unlimited Learning - Introducing Unlimited Online CE for a single annual subscription rate!</strong></p> <p>As an APA member, you can now earn as many CE credits as you would like within any 12-month period by purchasing an unlimited online CE subscription. 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