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Membership Renewal Cancellation Settings | Glue Up Helpdesk
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header-center"><div class="header-sidebar"><div><style type="text/css" media="screen">#is-ajax-search-result-17323 .is-highlight { background-color: #ffe02a !important;} #is-ajax-search-result-17323 .meta .is-highlight { background-color: transparent !important;}</style><form data-min-no-for-search=1 data-result-box-max-height=400 data-form-id=17323 class="is-search-form is-form-style is-form-style-2 is-form-id-17323 is-ajax-search" action="https://help.glueup.com/" method="get" role="search" ><label for="is-search-input-17323"><span class="is-screen-reader-text">Search for:</span><input type="search" id="is-search-input-17323" name="s" value="" class="is-search-input" placeholder="Search..." autocomplete=off /><span class="is-loader-image" style="display: none;background-image:url(https://help.glueup.com/wp-content/plugins/add-search-to-menu/public/images/spinner.gif);" ></span></label></form></div></div ></div ></div ></header ></div ></div ><div class="eventbank_main fluid container"><div class="container wrap main-section" id="wrap-main-section"><div id="content" class="content"><div class="row bg"><main class="main col-sm-12" role="main"><article class="post-21977 post type-post status-publish format-standard hentry category-membership category-membership-settings"><div class="entry-content"><div class="nolwrap"><p><span class="TextRun SCXP114720435 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP114720435 BCX9">Glue Up would like to offer its clients full control over </span></span><span class="TextRun SCXP114720435 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP114720435 BCX9">membership renewals cancelation period. </span></span><span class="TextRun SCXP114720435 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP114720435 BCX9">Previously it was </span></span><span class="TextRun SCXP114720435 BCX9" lang="EN-GB" xml:lang="EN-GB" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP114720435 BCX9">hardcoded</span></span><span class="TextRun SCXP114720435 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP114720435 BCX9"> into the system.This will g<span class="TextRun SCXP62031495 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP62031495 BCX9">ive users the ability to easily manage the settings for </span></span><span class="TextRun SCXP62031495 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP62031495 BCX9">the membership renewals cancelation in </span></span><span class="TextRun SCXP62031495 BCX9" lang="EN-US" xml:lang="EN-US" data-scheme-color="@212121,," data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP62031495 BCX9">Upcoming renewals</span></span><span class="TextRun SCXP62031495 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP62031495 BCX9">, </span></span><span class="TextRun SCXP62031495 BCX9" lang="EN-US" xml:lang="EN-US" data-scheme-color="@212121,," data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP62031495 BCX9">Awaiting Approvals</span></span><span class="TextRun SCXP62031495 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP62031495 BCX9"> and </span></span><span class="TextRun SCXP62031495 BCX9" lang="EN-US" xml:lang="EN-US" data-scheme-color="@212121,," data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP62031495 BCX9">Awaiting Paymen</span></span><span class="TextRun SCXP62031495 BCX9" lang="EN-US" xml:lang="EN-US" data-scheme-color="@212121,," data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP62031495 BCX9">ts</span></span><span class="TextRun SCXP62031495 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP62031495 BCX9">.</span></span></span></span></p><p><a href="https://help.glueup.com/wp-content/uploads/2023/01/Memberships-Renewal.jpg"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI5NjkiIGhlaWdodD0iNDAzIiB2aWV3Qm94PSIwIDAgOTY5IDQwMyI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" fetchpriority="high" decoding="async" class="aligncenter size-full wp-image-21978" data-src="https://help.glueup.com/wp-content/uploads/2023/01/Memberships-Renewal.jpg" alt="" width="969" height="403" data-srcset="https://help.glueup.com/wp-content/uploads/2023/01/Memberships-Renewal.jpg 969w, https://help.glueup.com/wp-content/uploads/2023/01/Memberships-Renewal-300x125.jpg 300w, https://help.glueup.com/wp-content/uploads/2023/01/Memberships-Renewal-768x319.jpg 768w, https://help.glueup.com/wp-content/uploads/2023/01/Memberships-Renewal-50x21.jpg 50w" data-sizes="(max-width: 969px) 100vw, 969px" /></a></p><p><span class="TextRun SCXP114720435 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP114720435 BCX9"><span class="EOP SCXP62031495 BCX9"></span></span></span></p><p><span style="font-size: 12pt;"><strong><span class="EOP SCXP114720435 BCX9">Renewal Cancellation Settings</span></strong></span></p><p><span class="EOP SCXP114720435 BCX9"><span class="TextRun SCXP200032315 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP200032315 BCX9">Inside the workflow manager, users can click on </span></span><span class="TextRun SCXP200032315 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP200032315 BCX9">the settings icon with a new option on the bottom </span></span><span class="TextRun SCXP200032315 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP200032315 BCX9">of the dropdown, labeled </span></span><span class="TextRun SCXP200032315 BCX9" lang="EN-US" xml:lang="EN-US" data-scheme-color="@212121,," data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP200032315 BCX9">“Renewal Cancellation </span></span><span class="TextRun SCXP200032315 BCX9" lang="EN-US" xml:lang="EN-US" data-scheme-color="@212121,," data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP200032315 BCX9">Settings”</span></span><span class="EOP SCXP200032315 BCX9"></span></span></p><p><a href="https://help.glueup.com/wp-content/uploads/2023/01/Renewal-Cancellation.jpg"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI0MzciIGhlaWdodD0iMzUyIiB2aWV3Qm94PSIwIDAgNDM3IDM1MiI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" decoding="async" class="aligncenter size-full wp-image-21979" data-src="https://help.glueup.com/wp-content/uploads/2023/01/Renewal-Cancellation.jpg" alt="" width="437" height="352" data-srcset="https://help.glueup.com/wp-content/uploads/2023/01/Renewal-Cancellation.jpg 437w, https://help.glueup.com/wp-content/uploads/2023/01/Renewal-Cancellation-300x242.jpg 300w, https://help.glueup.com/wp-content/uploads/2023/01/Renewal-Cancellation-50x40.jpg 50w" data-sizes="(max-width: 437px) 100vw, 437px" /></a></p><p><span class="TextRun SCXP149234784 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP149234784 BCX9">On the navigation, under the settings icon, you can </span></span><span class="TextRun SCXP149234784 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP149234784 BCX9">find General Information item under Membership </span></span><span class="TextRun SCXP149234784 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP149234784 BCX9">Settings section. <span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9">Manage your membership renewal cancelation </span></span><span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9">periods in the </span></span><span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-scheme-color="@212121,," data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9">Upcoming renewals</span></span><span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9">, </span></span><span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-scheme-color="@212121,," data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9">Awaiting </span></span><span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-scheme-color="@212121,," data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9">Approvals</span></span><span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9"> and </span></span><span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-scheme-color="@212121,," data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9">Awaiting Payments</span></span><span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9"> for the </span></span><span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9">Workflow Manager.</span></span><span class="LineBreakBlob BlobObject SCXP153197545 BCX9"><span class="SCXP153197545 BCX9"></span><br class="SCXP153197545 BCX9" /></span><span class="LineBreakBlob BlobObject SCXP153197545 BCX9"><span class="SCXP153197545 BCX9"></span><br class="SCXP153197545 BCX9" /></span><span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9">The “Save & Activate” button will be greyed out if </span></span><span class="TextRun SCXP153197545 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP153197545 BCX9">no any changes been made. </span></span><span class="EOP SCXP153197545 BCX9"></span></span></span></p><p><span class="EOP SCXP149234784 BCX9"><a href="https://help.glueup.com/wp-content/uploads/2023/01/Renewal-Cancellation-General.jpg"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI5NzAiIGhlaWdodD0iODU0IiB2aWV3Qm94PSIwIDAgOTcwIDg1NCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" decoding="async" class="aligncenter size-full wp-image-21980" data-src="https://help.glueup.com/wp-content/uploads/2023/01/Renewal-Cancellation-General.jpg" alt="" width="970" height="854" data-srcset="https://help.glueup.com/wp-content/uploads/2023/01/Renewal-Cancellation-General.jpg 970w, https://help.glueup.com/wp-content/uploads/2023/01/Renewal-Cancellation-General-300x264.jpg 300w, https://help.glueup.com/wp-content/uploads/2023/01/Renewal-Cancellation-General-768x676.jpg 768w, https://help.glueup.com/wp-content/uploads/2023/01/Renewal-Cancellation-General-50x44.jpg 50w" data-sizes="(max-width: 970px) 100vw, 970px" /></a></span></p><p data-ccp-props="{"335551550":1,"335551620":1,"335559683":0,"335559685":0,"335559731":0,"335559737":0,"335562764":2,"335562765":1.4,"335562766":4,"335562767":0,"335562768":4,"335562769":0}"><span data-contrast="none">User can:</span></p><ul style="font-weight: 400;"><li data-charcodes="8226" data-buautonum="8" data-margin="378" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">click on the hyperlink link and he will be taken directly to the workflow </span><span data-contrast="none">tab, which increases awareness of impacts of these settings,</span></li><li data-charcodes="8226" data-buautonum="8" data-margin="378" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Select the time frame of cancelation.</span></li></ul><p data-ccp-props="{"335551550":1,"335551620":1,"335559683":0,"335559685":0,"335559731":0,"335559737":0,"335562764":2,"335562765":1.4,"335562766":4,"335562767":0,"335562768":4,"335562769":0}"><a href="https://help.glueup.com/wp-content/uploads/2023/01/Upcoming-renewals.jpg"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI5NzIiIGhlaWdodD0iMjE1IiB2aWV3Qm94PSIwIDAgOTcyIDIxNSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" decoding="async" class="aligncenter size-full wp-image-21981" data-src="https://help.glueup.com/wp-content/uploads/2023/01/Upcoming-renewals.jpg" alt="" width="972" height="215" data-srcset="https://help.glueup.com/wp-content/uploads/2023/01/Upcoming-renewals.jpg 972w, https://help.glueup.com/wp-content/uploads/2023/01/Upcoming-renewals-300x66.jpg 300w, https://help.glueup.com/wp-content/uploads/2023/01/Upcoming-renewals-768x170.jpg 768w, https://help.glueup.com/wp-content/uploads/2023/01/Upcoming-renewals-50x11.jpg 50w" data-sizes="(max-width: 972px) 100vw, 972px" /></a></p><p data-ccp-props="{"335551550":1,"335551620":1,"335559683":0,"335559685":0,"335559731":0,"335559737":0,"335562764":2,"335562765":1.4,"335562766":4,"335562767":0,"335562768":4,"335562769":0}"><strong>Note</strong>; The renewal initiation process will not be affected by these settings and can be set individually for each membership type.</p><p data-ccp-props="{"335551550":1,"335551620":1,"335559683":0,"335559685":0,"335559731":0,"335559737":0,"335562764":2,"335562765":1.4,"335562766":4,"335562767":0,"335562768":4,"335562769":0}"><span style="font-size: 12pt;"><strong>Organization Activity Timeline</strong></span></p><p data-ccp-props="{"335551550":1,"335551620":1,"335559683":0,"335559685":0,"335559731":0,"335559737":0,"335562764":2,"335562765":1.4,"335562766":4,"335562767":0,"335562768":4,"335562769":0}"><span class="TextRun SCXP67348173 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP67348173 BCX9">If there are any changes for </span></span><span class="TextRun SCXP67348173 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP67348173 BCX9">the membership renewal cancelation settings, all </span></span><span class="TextRun SCXP67348173 BCX9" lang="EN-US" xml:lang="EN-US" data-usefontface="false" data-contrast="none"><span class="NormalTextRun SCXP67348173 BCX9">org team members will be aware of the updates through the organization activity timeline.</span></span></p><p data-ccp-props="{"335551550":1,"335551620":1,"335559683":0,"335559685":0,"335559731":0,"335559737":0,"335562764":2,"335562765":1.4,"335562766":4,"335562767":0,"335562768":4,"335562769":0}"><span class="EOP SCXP67348173 BCX9"><a href="https://help.glueup.com/wp-content/uploads/2023/01/Organization-Timeline.png"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2NjQiIGhlaWdodD0iNTk5IiB2aWV3Qm94PSIwIDAgNjY0IDU5OSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" decoding="async" class="aligncenter size-full wp-image-21982" data-src="https://help.glueup.com/wp-content/uploads/2023/01/Organization-Timeline.png" alt="" width="664" height="599" data-srcset="https://help.glueup.com/wp-content/uploads/2023/01/Organization-Timeline.png 664w, https://help.glueup.com/wp-content/uploads/2023/01/Organization-Timeline-300x271.png 300w, https://help.glueup.com/wp-content/uploads/2023/01/Organization-Timeline-50x45.png 50w" data-sizes="(max-width: 664px) 100vw, 664px" /></a></span></p></div><div class="clearfix"></div></div><footer class="entry-footer"><div class="row row-meta"><span class="col-md-3 date"><i class="kp-calendar3"></i> <a href="https://help.glueup.com/membership/renewal-cancellation-settings/" title="Permalink to Membership Renewal Cancellation Settings" rel="bookmark"><time class="entry-date" datetime="2023-01-10T21:26:22+00:00">Tuesday January 10th, 2023</time></a></span><span class="col-md-3 categories-links"><i class="kp-folder-open3"></i> <a href="https://help.glueup.com/category/membership/" rel="category tag">Membership</a>, <a href="https://help.glueup.com/category/membership-settings/" rel="category tag">Membership Settings</a></span><span class="col-md-3 author vcard"><i class="kp-user2"></i> <a class="url fn n" href="https://help.glueup.com/author/valerie/" title="View all posts by Valerie Odera" rel="author">Valerie Odera</a></span></div></footer><div id="related" class="clearfix"><h3>Related Articles</h3><ul class="clearfix"><li class="list-post pa-post-format"><i class="kp-w kp-file-text2"></i> <a href="https://help.glueup.com/membership/reassigning-a-membership-profile-to-a-different-membership-type/">Reassigning a Membership Profile to a Different Membership Type</a></li><li class="list-post pa-post-format"><i class="kp-w kp-file-text2"></i> <a href="https://help.glueup.com/membership/how-to-deactivate-a-membership-type/">How to Deactivate a Membership Type</a></li><li class="list-post pa-post-format"><i class="kp-w kp-file-text2"></i> <a href="https://help.glueup.com/membership/membership-products/">Memberships – Membership Products (Add-ons)</a></li><li class="list-post pa-post-format"><i class="kp-w kp-file-text2"></i> <a href="https://help.glueup.com/new-feature/bulk-membership-approval/">Bulk membership approval</a></li><li class="list-post pa-post-format"><i class="kp-w kp-file-text2"></i> <a href="https://help.glueup.com/new-feature/discard-option-for-unfinished-membership-imports/">Discard option for unfinished membership imports</a></li><li class="list-post pa-post-format"><i class="kp-w kp-file-text2"></i> <a href="https://help.glueup.com/new-feature/additional-conditions-on-advanced-filters/">Additional conditions on advanced filters</a></li></ul></div></article></main><div class="clearfix"></div></div></div></div></div><div class="footer-cta"><div class="container"> <? echo $ss_settings['footer_cta_content']; ?></div></div><footer id="page-footer" class="content-info" role="contentinfo"><div class="container"><div class="row"><div class="col-md-4"><section id="custom_html-4" class="widget_text widget widget_custom_html"><div class="textwidget custom-html-widget"> <img data-lazyloaded="1" 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