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E-book: The Ultimate Chatbot Guide - Onlim

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fusion-megamenu-border"><li id="menu-item-47290" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-47290 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/solutions/manufacturing/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_setup-2.svg"></div><div class="col-sm-10"> <p class="MSUBIKP1">Manufacturing</p> <p class="MSUBIKP">More efficient customer service through powerful conversational AI.</p></div></div></span></a></li><li id="menu-item-47288" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-47288 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/solutions/public/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/HR.svg"></div><div class="col-sm-10"> <p class="MSUBIKP1">Public</p> <p class="MSUBIKP"> Next-generation AI agents for public service</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-3 fusion-megamenu-row-columns-2 fusion-megamenu-border"><li id="menu-item-21570" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21570 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/solutions/tourism/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_tourism.svg"></div><div class="col-sm-10"> <p class="MSUBIKP1">Tourism</p> <p class="MSUBIKP">Automate repetitive inquiries and increase your bookings.</p></div></div></span></a></li><li id="menu-item-47287" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-47287 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/solutions/finance/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_finance-2.svg"></div><div class="col-sm-10"> <p class="MSUBIKP1">Finance</p> <p class="MSUBIKP"> More efficient customer service through powerful conversational AI.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-4 fusion-megamenu-row-columns-1"><li id="menu-item-47289" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-47289 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-1 col-lg-12 col-md-12 col-sm-12" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/solutions/health/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_health-10.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Health</p> <p class="MSUBIKP"> More efficient patient service through powerful conversational AI.</p></div></div></span></a></li></ul></div><div style="clear:both;"></div></div></div></li><li id="menu-item-21562" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-21562 fusion-megamenu-menu" data-item-id="21562"><a class="fusion-textcolor-highlight"><span class="menu-text">Technology</span> <span class="fusion-caret"><i class="fusion-dropdown-indicator" aria-hidden="true"></i></span></a><div class="fusion-megamenu-wrapper fusion-columns-2 columns-per-row-2 columns-6 col-span-4"><div class="row"><div class="fusion-megamenu-holder lazyload" style="width:1000px;" data-width="1000px"><ul class="fusion-megamenu fusion-megamenu-border"><li id="menu-item-21558" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21558 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/conversational-ai-platform/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_conversationsmodelle-2.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Conversational AI Platform</p> <p class="MSUBIKP">Outstanding language understanding and easy management of your chatbot.</p></div></div></span></a></li><li id="menu-item-21560" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21560 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/multichannel-connectors/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_multikanal-4.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Multichannel Connectors</p> <p class="MSUBIKP">One technology for all channels &#8211; be where<br>your customers are!</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-2 fusion-megamenu-row-columns-2 fusion-megamenu-border"><li id="menu-item-27559" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-27559 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/conversational-ai-as-a-service/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/SaaS-02.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Conversatioanl AI as a Service</p> <p class="MSUBIKP">Benefit from our scalable Software<br>as a Service platform.</p></div></div></span></a></li><li id="menu-item-21557" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21557 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/analytics/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_analytics-3.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Analytics</p> <p class="MSUBIKP">Detailed analysis for ongoing optimization<br>and learning.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-3 fusion-megamenu-row-columns-2"><li id="menu-item-21559" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21559 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/knowledge-graphs/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_knowledge_plattform-3.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Knowledge Graphs &#038; RAG</p> <p class="MSUBIKP">Intelligent knowledge processing<br>and modeling.</p></div></div></span></a></li><li id="menu-item-21561" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21561 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/chatbot/technology/live-chat/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/ic_livchat-2.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Live Chat</p> <p class="MSUBIKP">The entry into the conversational world of Onlim<br>for small businesses.</p></div></div></span></a></li></ul></div><div style="clear:both;"></div></div></div></li><li id="menu-item-21573" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-21573 fusion-megamenu-menu" data-item-id="21573"><a class="fusion-textcolor-highlight"><span class="menu-text">Resources</span> <span class="fusion-caret"><i class="fusion-dropdown-indicator" aria-hidden="true"></i></span></a><div class="fusion-megamenu-wrapper fusion-columns-2 columns-per-row-2 columns-8 col-span-4"><div class="row"><div class="fusion-megamenu-holder lazyload" style="width:1000px;" data-width="1000px"><ul class="fusion-megamenu fusion-megamenu-border"><li id="menu-item-21575" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21575 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/faq/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/FAQ-v1.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">FAQ</p> <p class="MSUBIKP">Frequently asked questions about Onlim and its products.</p></div></div></span></a></li><li id="menu-item-21576" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21576 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/whitepaper-more-knowledge-for-chatbots-and-voice-assistants/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Whitepaper-V2.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Knowledge Graph Whitepaper</p> <p class="MSUBIKP">Knowledge Graphs as the basis for meaningful conversations between humans and machines.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-2 fusion-megamenu-row-columns-2 fusion-megamenu-border"><li id="menu-item-21574" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21574 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/blog/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Blog-v1.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Blog</p> <p class="MSUBIKP">Weekly updates and insights from Onlim worth reading.</p></div></div></span></a></li><li id="menu-item-46801" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46801 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/case-study-dolomiti-superski/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/casestudy-v1.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Case Study:<br>Dolomiti Superski</p> <p class="MSUBIKP">Work Facilitation &#038; Efficient Use of Resources</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-3 fusion-megamenu-row-columns-2 fusion-megamenu-border"><li id="menu-item-21577" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-21120 current_page_item menu-item-21577 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/chatbot-guide/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Ebook-V3a.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Ebook: Chatbot Guide</p> <p class="MSUBIKP">Everything you need to know about chatbots for your business!</p></div></div></span></a></li><li id="menu-item-47415" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-47415 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/case-study-sportunion/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/casestudy-v1.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Case Study:<br>SPORTUNION</p> <p class="MSUBIKP">Less effort &#038; high response rate.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-4 fusion-megamenu-row-columns-2"><li id="menu-item-34774" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34774 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/e-book-conversational-ai-for-customer-service-automation/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Ebook-V3a.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Ebook: Conversational AI For Customer Service</p> <p class="MSUBIKP">Everything you need to know about Conversational AI for your business!</p></div></div></span></a></li><li id="menu-item-46865" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-46865 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-2 col-lg-6 col-md-6 col-sm-6" style="width:50%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/resources/case-study-puradies/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/casestudy-v1.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Case Study:<br>Nature Resort PURADIES</p> <p class="MSUBIKP">Efficient communication with guests through the Onlim chatbot.</p></div></div></span></a></li></ul></div><div style="clear:both;"></div></div></div></li><li id="menu-item-21578" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-21578 fusion-megamenu-menu" data-item-id="21578"><a class="fusion-textcolor-highlight"><span class="menu-text">Company</span> <span class="fusion-caret"><i class="fusion-dropdown-indicator" aria-hidden="true"></i></span></a><div class="fusion-megamenu-wrapper fusion-columns-1 columns-per-row-1 columns-4 col-span-2"><div class="row"><div class="fusion-megamenu-holder lazyload" style="width:500px;" data-width="500px"><ul class="fusion-megamenu fusion-megamenu-border"><li id="menu-item-21579" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21579 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-1 col-lg-12 col-md-12 col-sm-12" style="width:100%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/company/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/about-us.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">About us</p> <p class="MSUBIKP">Meet our international team from ten different nationalities!</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-2 fusion-megamenu-row-columns-1 fusion-megamenu-border"><li id="menu-item-21581" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-21581 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-1 col-lg-12 col-md-12 col-sm-12" style="width:100%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/jobs/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Jobs.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Jobs</p> <p class="MSUBIKP">Open positions at Onlim.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-3 fusion-megamenu-row-columns-1 fusion-megamenu-border"><li id="menu-item-28270" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-28270 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-1 col-lg-12 col-md-12 col-sm-12" style="width:100%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/partner/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Partners.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Partner</p> <p class="MSUBIKP">Become an Onlim Partner.</p></div></div></span></a></li></ul><ul class="fusion-megamenu fusion-megamenu-row-4 fusion-megamenu-row-columns-1"><li id="menu-item-21580" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21580 fusion-megamenu-submenu fusion-megamenu-submenu-notitle menu-item-has-link fusion-megamenu-columns-1 col-lg-12 col-md-12 col-sm-12" style="width:100%;"><a class="awb-justify-title fusion-megamenu-title-disabled" href="https://onlim.com/en/contact/"><span><span class="fusion-megamenu-bullet"></span><div class="row"> <div class="col-sm-2"> <img class="MIKP" src="/wp-content/uploads/Contact.png"></div><div class="col-sm-10"> <p class="MSUBIKP1">Contact</p> <p class="MSUBIKP">Whether you have specific concerns or technical questions, we&#8217;re here to help.</p></div></div></span></a></li></ul></div><div style="clear:both;"></div></div></div></li><li id="menu-item-21571" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-21571" data-item-id="21571"><a href="/en/request-chatbot-demo/" class="fusion-textcolor-highlight"><span class="menu-text"><span class="chatbot-test-2">CHATBOT DEMO</span></span></a></li></ul></nav><div class="fusion-mobile-navigation"><ul id="menu-mobile-en-main-menu" class="fusion-mobile-menu"><li id="menu-item-22336" class="menu-item menu-item-type-custom 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style="--awb-text-color:#000000;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-font-size:38px;"><h1 class="fusion-title-heading title-heading-left md-text-align-center fusion-responsive-typography-calculated" style="margin:0;font-size:1em;letter-spacing:-0.01em;--fontSize:38;line-height:1.3;">The Ultimate Chatbot Guide</h1></div><div class="fusion-text fusion-text-1 md-text-align-center" style="--awb-font-size:20px;--awb-line-height:160%;--awb-text-transform:none;--awb-text-color:#36383e;--awb-text-font-family:&quot;Bai Jamjuree&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;"><p>Everything you need to know about chatbots for your business!</p></div><div class="fusion-image-element" style="text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class="fusion-imageframe imageframe-none imageframe-1 hover-type-none"><img fetchpriority="high" decoding="async" width="1496" height="1000" alt="The Ultimate Chatbot Guide" title="The Ultimate Chatbot Guide" src="https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1.png" data-orig-src="https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1.png" class="lazyload img-responsive wp-image-31038" srcset="data:image/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271496%27%20height%3D%271000%27%20viewBox%3D%270%200%201496%201000%27%3E%3Crect%20width%3D%271496%27%20height%3D%271000%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E" data-srcset="https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1-200x134.png 200w, https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1-400x267.png 400w, https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1-600x401.png 600w, https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1-800x535.png 800w, https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1-1200x802.png 1200w, https://onlim.com/wp-content/uploads/The-ultimate-chatbot-guide_Onlim-1.png 1496w" data-sizes="auto" data-orig-sizes="(max-width: 820px) 100vw, (max-width: 640px) 100vw, 800px"/></span></div><div class="fusion-separator fusion-no-medium-visibility fusion-no-large-visibility fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;margin-top:3%;margin-bottom:3%;width:100%;"></div><div class="fusion-separator" style="align-self: flex-start;margin-right:auto;margin-top:2%;margin-bottom:2%;width:100%;max-width:70%;"><div class="fusion-separator-border sep-single sep-solid" style="--awb-height:20px;--awb-amount:20px;--awb-sep-color:#565656;border-color:#565656;border-top-width:1px;"></div></div><div class="fusion-text fusion-text-2" style="--awb-font-size:14px;--awb-line-height:164%;--awb-text-transform:none;--awb-text-color:#36383e;"><p>&#8220;Chatbots and voice assistants are more than a new tool. 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EXTERNAL COMMUNICATION</p></div><div class="fusion-separator fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:8px;width:100%;"></div><div class="fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three" style="--awb-text-color:#000000;--awb-margin-top:0px;--awb-font-size:32px;"><h3 class="fusion-title-heading title-heading-center fusion-responsive-typography-calculated" style="margin:0;font-size:1em;letter-spacing:-0.01em;--fontSize:32;line-height:1.48;">What you can expect:</h3></div><div class="fusion-text fusion-text-6" style="--awb-content-alignment:center;--awb-font-size:20px;--awb-line-height:152%;--awb-letter-spacing:0.01em;--awb-text-transform:none;--awb-text-color:#36383e;"><p>In the e-book &#8220;The Ultimate Chatbot Guide&#8221;, you will learn what opportunities chatbots offer companies for internal as well as external use cases and get important tips for implementation.</p></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right-small:16px;--awb-padding-left-small:16px;--awb-background-color:#f7f8f8;--awb-flex-wrap:wrap;"><div class="fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-align-content-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap" style="max-width:calc( 1250px + 0px );margin-left: calc(-0px / 2 );margin-right: calc(-0px / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-stretch" style="--awb-padding-top:2%;--awb-padding-right:2%;--awb-padding-bottom:2%;--awb-padding-left:2%;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:calc( 0.005 * calc( 100% - 0px ) );--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-flip-boxes flip-boxes row fusion-columns-3 flip-effect-3d equal-heights"><div class="fusion-flip-box-wrapper fusion-column col-lg-4 col-md-4 col-sm-4"><div class="fusion-flip-box flip-right" tabindex="0"><div class="flip-box-inner-wrapper"><div class="flip-box-front" style="--awb-icon-color:#607d8b;--awb-border-color:#a5a5a5;--awb-border-size:0px;--awb-border-radius:3px;--awb-background-color-front:#ffffff;--awb-title-front-color:#000000;--awb-text-front-color:#000000;"><div class="flip-box-front-inner"><div class="flip-box-grafix flip-box-image"><img decoding="async" class="lazyload" src="data:image/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2765%27%20height%3D%2765%27%20viewBox%3D%270%200%2065%2065%27%3E%3Crect%20width%3D%2765%27%20height%3D%2765%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E" data-orig-src="https://onlim.com/wp-content/uploads/ic_succes-1.svg" width="80" height="80" alt=""/></div><h2 class="flip-box-heading">Introduction</h2>Why do companies need to think about and engage with technologies like chatbots and what is the status quo?</div></div><div class="flip-box-back" style="--awb-icon-color:#607d8b;--awb-border-color:#a5a5a5;--awb-border-size:0px;--awb-border-radius:3px;--awb-background-color-back:#ffffff;--awb-title-back-color:#000000;--awb-text-back-color:rgba(0,0,0,0.8);"><div class="flip-box-back-inner"> <p>Artificial intelligence has reached a stage where humans can effortlessly interact with automated systems or conversational interfaces such as chatbots or voice assistants. With the benefits of an intelligent, automated, and 24/7 available communication channel, more and more businesses are using chatbots.</p></div></div></div></div></div><div class="fusion-flip-box-wrapper fusion-column col-lg-4 col-md-4 col-sm-4"><div class="fusion-flip-box flip-right" tabindex="0"><div class="flip-box-inner-wrapper"><div class="flip-box-front" style="--awb-icon-color:#607d8b;--awb-border-color:#a5a5a5;--awb-border-size:0px;--awb-border-radius:3px;--awb-background-color-front:#ffffff;--awb-title-front-color:#000000;--awb-text-front-color:#000000;"><div class="flip-box-front-inner"><div class="flip-box-grafix flip-box-image"><img decoding="async" class="lazyload" src="data:image/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2764%27%20height%3D%2765%27%20viewBox%3D%270%200%2064%2065%27%3E%3Crect%20width%3D%2764%27%20height%3D%2765%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E" data-orig-src="https://onlim.com/wp-content/uploads/ic_knowlege_assistence-1.svg" width="80" height="80" alt="ic_knowlege_assistence"/></div><h2 class="flip-box-heading">Business Opportunities</h2>What opportunities do chatbots offer to companies to automate their customer communication?</div></div><div class="flip-box-back" style="--awb-icon-color:#607d8b;--awb-border-color:#a5a5a5;--awb-border-size:0px;--awb-border-radius:3px;--awb-background-color-back:#ffffff;--awb-title-back-color:#000000;--awb-text-back-color:rgba(0,0,0,0.8);"><div class="flip-box-back-inner"> <p>Chatbots do not replace jobs, they support teams in daily tasks, thus allowing them to invest more time in more strategically valuable operations. It is estimated that up to four hours per team member per week can be saved and between 40-80% of common customer queries can be shifted to chatbots.</p></div></div></div></div></div><div class="fusion-flip-box-wrapper fusion-column col-lg-4 col-md-4 col-sm-4"><div class="fusion-flip-box flip-right" tabindex="0"><div class="flip-box-inner-wrapper"><div class="flip-box-front" style="--awb-icon-color:#607d8b;--awb-border-color:#a5a5a5;--awb-border-size:0px;--awb-border-radius:3px;--awb-background-color-front:#ffffff;--awb-title-front-color:#000000;--awb-text-front-color:#000000;"><div class="flip-box-front-inner"><div class="flip-box-grafix flip-box-image"><img decoding="async" class="lazyload" src="data:image/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2765%27%20height%3D%2764%27%20viewBox%3D%270%200%2065%2064%27%3E%3Crect%20width%3D%2765%27%20height%3D%2764%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E" data-orig-src="https://onlim.com/wp-content/uploads/ic_Automatisierte-Optimierung.svg" width="80" height="80" alt=""/></div><h2 class="flip-box-heading">Use Cases</h2>What are the internal and external use cases for chatbots in different industries?</div></div><div class="flip-box-back" style="--awb-icon-color:#607d8b;--awb-border-color:#a5a5a5;--awb-border-size:0px;--awb-border-radius:3px;--awb-background-color-back:#ffffff;--awb-title-back-color:#000000;--awb-text-back-color:rgba(0,0,0,0.8);"><div class="flip-box-back-inner"> <p>Chatbots offer a wide range of uses and are not limited to one industry or use case. They are already successfully used in customer service, marketing &amp; sales, human resources and IT service help desks. You can find concrete use cases and examples in the chatbot guide.</p></div></div></div></div></div></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:2%;--awb-padding-bottom:1%;--awb-padding-right-small:16px;--awb-padding-left-small:16px;--awb-background-size:cover;--awb-flex-wrap:wrap;" data-bg="https://onlim.com/wp-content/uploads/ph_banner_onlim.png"><div class="fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-justify-content-center fusion-flex-content-wrap" style="max-width:1275px;margin-left: calc(-2% / 2 );margin-right: calc(-2% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_4_5 4_5 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.225%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.225%;--awb-width-medium:83.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:1.176%;--awb-spacing-left-medium:1.176%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-7" style="--awb-font-size:26px;--awb-line-height:1;--awb-text-transform:none;--awb-text-color:#ffffff;--awb-text-font-family:&quot;Bai Jamjuree&quot;;--awb-text-font-style:normal;--awb-text-font-weight:300;"><p>“Conversational AI is the next wave of customer and employee experiences.”</p></div><div class="fusion-text fusion-text-8" style="--awb-font-size:26px;--awb-line-height:1;--awb-text-transform:none;--awb-text-color:#ffffff;--awb-text-font-family:&quot;Open Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;"><p>Deloitte</p></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--link_hover_color: #00aef9;--link_color: #36383e;--awb-background-position:center top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:5%;--awb-padding-bottom:5%;--awb-padding-right-small:16px;--awb-padding-left-small:16px;--awb-background-color:#f7f8f8;--awb-flex-wrap:wrap;"><div class="fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap" style="max-width:1275px;margin-left: calc(-2% / 2 );margin-right: calc(-2% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-flex-column boxes-fusion-layout-column" style="--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:19.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.96%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:12.25%;--awb-spacing-left-medium:1.225%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-image-element md-text-align-center sm-text-align-center" style="text-align:left;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);"><span class="fusion-imageframe imageframe-none imageframe-2 hover-type-none"><img decoding="async" width="800" height="801" alt="The Ultimate Chatbot Guide" title="The Ultimate Chatbot Guide" src="https://onlim.com/wp-content/uploads/TheUltimateChatbotGuide.png" data-orig-src="https://onlim.com/wp-content/uploads/TheUltimateChatbotGuide.png" class="lazyload img-responsive wp-image-31040" srcset="data:image/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27800%27%20height%3D%27801%27%20viewBox%3D%270%200%20800%20801%27%3E%3Crect%20width%3D%27800%27%20height%3D%27801%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E" data-srcset="https://onlim.com/wp-content/uploads/TheUltimateChatbotGuide-200x200.png 200w, https://onlim.com/wp-content/uploads/TheUltimateChatbotGuide-400x401.png 400w, https://onlim.com/wp-content/uploads/TheUltimateChatbotGuide-600x601.png 600w, https://onlim.com/wp-content/uploads/TheUltimateChatbotGuide.png 800w" data-sizes="auto" data-orig-sizes="(max-width: 820px) 100vw, (max-width: 640px) 100vw, 600px"/></span></div></div></div><div class="fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-menu boxes-fusion-layout-column" style="--awb-padding-right-medium:16px;--awb-padding-left-medium:16px;--awb-padding-right-small:0px;--awb-padding-left-small:0px;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.96%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.96%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0.98%;--awb-spacing-left-medium:0.98%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-text fusion-text-9 fusion-text-no-margin" style="--awb-font-size:14px;--awb-line-height:16px;--awb-letter-spacing:0.1em;--awb-text-transform:none;--awb-text-color:#1b569b;--awb-text-font-family:&quot;Open Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:700;"><p>CONVERSATIONAL AI IN BUSINESS</p></div><div class="fusion-separator fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:8px;width:100%;"></div><div class="fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two" style="--awb-margin-top:0px;"><h2 class="fusion-title-heading title-heading-left fusion-responsive-typography-calculated" style="margin:0;--fontSize:32;line-height:1.2;">Automated communication with chatbots.</h2></div><div class="fusion-text fusion-text-10" style="--awb-font-size:16px;--awb-line-height:167%;--awb-letter-spacing:0.01em;--awb-text-transform:none;"><p>Conversational AI is gaining momentum and enterprise communications are rapidly shifting towards chatbots and voice assistants.</p> <p>In the e-book &#8220;The Ultimate Chatbot Guide&#8221;, Onlim explains how organizations are using chatbots to make their internal knowledge available via natural language-based assistants, in real time and 24/7, and accompany customers along the entire customer journey.</p> <p>You’ll learn everything you need to know about chatbots for your business!</p></div><div class="fusion-separator fusion-full-width-sep" style="align-self: center;margin-left: auto;margin-right: auto;margin-top:16px;margin-bottom:8px;width:100%;"><div class="fusion-separator-border sep-single sep-solid" style="--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;"></div></div><div class="fusion-text fusion-text-11 fusion-menu" style="--awb-font-size:16px;--awb-line-height:22px;--awb-letter-spacing:0.02em;--awb-text-color:#36383e;--awb-text-font-family:&quot;Open Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:600;"><div><a href="#Download-E-Book">Download E-Book<img decoding="async" class="lazyload mainmenuicon" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" data-orig-src="/wp-content/uploads/FAB-Oval-S-3.svg" alt="icon-login"/></a></div></div></div></div></div></div><div class="fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:16px;--awb-padding-left:16px;--awb-background-image:linear-gradient(180deg, rgba(0,115,204,0.4) 0%,#03090f 100%);;--awb-background-size:cover;--awb-flex-wrap:wrap;" data-bg="https://onlim.com/wp-content/uploads/KI-Chatbot.jpg" data-bg-gradient="linear-gradient(180deg, rgba(0,115,204,0.4) 0%,#03090f 100%)"><div class="fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap" style="width:102% !important;max-width:102% !important;margin-left: calc(-2% / 2 );margin-right: calc(-2% / 2 );"><div class="fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_5_6 5_6 fusion-flex-column fusion-column-inner-bg-wrapper" style="--awb-padding-top:2%;--awb-padding-right:0px;--awb-padding-bottom:1%;--awb-padding-left:0px;--awb-inner-bg-size:cover;--awb-width-large:83.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.176%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.176%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0.98%;--awb-spacing-left-medium:0.98%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-spacing-left-small:0.98%;"><span class="fusion-column-inner-bg hover-type-none"><a class="fusion-column-anchor" href="/en/"><span class="fusion-column-inner-bg-image"></span></a></span><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap" style="width:102% !important;max-width:102% !important;margin-left: calc(-2% / 2 );margin-right: calc(-2% / 2 );"><div class="fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_3_5 3_5 fusion-flex-column boxes-fusion-layout-column" style="--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.6333333333333%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.6333333333333%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0.98%;--awb-spacing-left-medium:0.98%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.98%;--awb-spacing-left-small:0.98%;"><div class="fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column"><div class="fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-four" style="--awb-text-color:#ffffff;--awb-font-size:24px;"><h4 class="fusion-title-heading title-heading-left fusion-responsive-typography-calculated" style="font-family:&quot;Bai Jamjuree&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:24;line-height:1.6;"><p style="text-align: left;">Automate up to 80% of your customer communications with AI-based chatbots for websites, Messenger &amp; more.</p></h4></div></div></div><div class="fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_5 1_5 fusion-flex-column boxes-fusion-layout-column fusion-no-small-visibility fusion-no-medium-visibility" 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