ПРАВА ПАСАЖИРІВ (ПОЇЗДИ, АВТОБУСИ ТА ЧОВНИ)

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</div> </div> <div class="feautured-image featured-image__details"> </div> <div class="p-0 entry-content text-block"> <p>Пасажири залізничного, автобусного та водного транспорту (пороми тощо) в ЄС у<br>випадках скасування або значної затримки рейсу мають право на допомогу та<br>компенсацію.<br>Право на отримання допомоги подібне до того, на що в таких випадках можуть<br>розраховувати пасажири авіаперевезень. Правила, що стосуються певних транспортних<br>засобів, встановлюють різні мінімальні терміни, після яких пасажири мають право<br>вибирати між отриманням відшкодування та зміною маршруту, тобто подорож до<br>кінцевого пункту призначення якомога швидше за порівнянних транспортних умов:<br>• Регламент 1371/2007 (права пасажирів залізничного транспорту) встановлює<br>мінімальний необхідний час затримки на рівні 60 хвилин;<br>• Регламент 1177/2010 (права пасажирів під час подорожі морем і внутрішніми<br>водними шляхами) встановлює мінімальний необхідний час затримки на рівні 90<br>хвилин;<br>• Регламент 181/2011 (права пасажирів автобусного транспорту) встановлює<br>мінімальний час затримки на рівні 120 хвилин<br>Якщо рейс затримується на мінімальний час, вказаний вище, пасажири можуть вибрати<br>між поверненням коштів і зміною маршруту. У деяких випадках є можливість попросити<br>транспортну компанію повернути їх до місця початку подорожі без додаткових витрат.<br>Якщо пасажир вирішив змінити маршрут, він має право на отримання допомоги. Тобто<br>право на харчування та напої в розумному співвідношенні до часу очікування на період<br>затримки, а також при необхідності організацію перебування в готелі.<br>ВАЖЛИВО: тривалість проживання обмежена двома ночівлями у разі поїздок на<br>автобусі та трьома у випадку водного транспорту.<br>Пасажири також можуть вимагати часткового повернення вартості квитків, не втрачаючи<br>при цьому права на перевезення:<br>• пасажири залізничного транспорту: 25% вартості квитка при затримці від 60 до<br>119 хвилин, 50% вартості квитка при затримці більше 120 хвилин;<br>• пасажири водного транспорту: 25% вартості квитка, якщо затримка перевищує<br>мінімальний час, залежно від відстані поїздки, 50 %, якщо затримка становить<br>щонайменше вдвічі мінімальний час, встановлений Регламентом;</p> </div> <div class="addtoany_share_save_container addtoany_content addtoany_content_bottom"> <div class="addtoany_shortcode"><div class="a2a_kit a2a_kit_size_30 addtoany_list" 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