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</div></div></div></div></div></div></section><header id="sp-header"><div class="container"><div class="row"><div id="sp-logo" class="col-xs-4 col-sm-4 col-md-3"><div class="sp-column "><div class="logo"><a href="/"><img class="sp-default-logo hidden-xs" src="/ast/img/afrinic-logo/afrinic_logo.png" alt="AFRINIC - Regional Internet Registry for Africa"><img class="sp-retina-logo hidden-xs" src="/ast/img/afrinic-logo/afrinic_logo.png" alt="AFRINIC - Regional Internet Registry for Africa" width="202" height="85"><img class="sp-default-logo visible-xs" src="/ast/img/afrinic-logo/afrinic_logo.png" alt="AFRINIC - Regional Internet Registry for Africa"></a></div></div></div><div id="sp-menu" class="col-xs-8 col-sm-8 col-md-9"><div class="sp-column "> <div class='sp-megamenu-wrapper'> <a id="offcanvas-toggler" class="visible-sm visible-xs" href="#"><i class="fa fa-bars"></i></a> <ul class="sp-megamenu-parent menu-fade hidden-sm hidden-xs"><li class="sp-menu-item"></li><li class="sp-menu-item"></li><li class="sp-menu-item sp-has-child"><a href="/about" >About us</a><div class="sp-dropdown sp-dropdown-main sp-menu-right" style="width: 240px;"><div class="sp-dropdown-inner"><ul class="sp-dropdown-items"><li class="sp-menu-item"><a href="/history" >History</a></li><li class="sp-menu-item"><a href="/partners" >Our Partners</a></li><li class="sp-menu-item"><a href="/membership" >Membership</a></li><li class="sp-menu-item"><a href="/service-region" >Our Service Region</a></li><li class="sp-menu-item"><a href="/agmm" >AGMM</a></li><li class="sp-menu-item"><a href="/membership/cost" >Fees Schedule</a></li><li class="sp-menu-item"><a href="/governance" >Governance</a></li><li class="sp-menu-item"><a href="/stats" >Statistics</a></li><li class="sp-menu-item"><a href="/corporate-documents" >Corporate Documents</a></li><li class="sp-menu-item"><a href="/team" >Our Team</a></li><li class="sp-menu-item"><a href="/contact" >Contact us</a></li></ul></div></div></li><li class="sp-menu-item sp-has-child alias-parent-active"><a href="/our-work" >Our Work</a><div class="sp-dropdown sp-dropdown-main sp-menu-right" style="width: 240px;"><div class="sp-dropdown-inner"><ul class="sp-dropdown-items"><li class="sp-menu-item"><a href="/membership" >Membership Services</a></li><li class="sp-menu-item active"><a href="/resources" >Internet Number Resources Management</a></li><li class="sp-menu-item"><a href="/reverse-dns" >Reverse DNS</a></li><li class="sp-menu-item"><a href="/whois" >WHOIS</a></li><li class="sp-menu-item"><a href="/membership/cost" >Fees Schedule</a></li><li class="sp-menu-item"><a href="/internet-routing-registry" >Internet Routing Registry (IRR)</a></li><li class="sp-menu-item"><a href="/dnssec" >DNSSEC Program</a></li><li class="sp-menu-item"><a href="/resource-certification" >Resource Certification Program (RPKI)</a></li><li class="sp-menu-item"><a href="/corporate-documents" >Corporate Documents</a></li><li class="sp-menu-item"><a href="http://learn.afrinic.net/" rel="noopener noreferrer" target="_blank" >Training Services</a></li><li class="sp-menu-item"><a href="/support" >Support & FAQs</a></li><li class="sp-menu-item"><a href="/changelog" >Online Services Changelog</a></li><li class="sp-menu-item"><a href="/dns-support" >DNS Support Program</a></li><li class="sp-menu-item"><a href="/root-server-copy" >Root Server Copy Program</a></li><li class="sp-menu-item"><a href="/internet-development-programs" >Internet Development Programs</a></li></ul></div></div></li><li class="sp-menu-item sp-has-child"><a href="/participate" >Participate</a><div class="sp-dropdown sp-dropdown-main sp-menu-right" style="width: 240px;"><div class="sp-dropdown-inner"><ul class="sp-dropdown-items"><li class="sp-menu-item"><a href="/code" >Code of Conduct</a></li><li class="sp-menu-item"><a href="/email" >Email & Mailing Lists</a></li><li class="sp-menu-item"><a href="/policy" >Policy Development</a></li><li class="sp-menu-item"><a href="/committees/afgwg" >Governments</a></li><li class="sp-menu-item"><a href="/committees" >Committees</a></li><li class="sp-menu-item"><a href="/election-process" >Elections</a></li><li class="sp-menu-item"><a href="/exhaustion" >IPv4 Exhaustion</a></li><li class="sp-menu-item"><a href="/internet-governance" >Internet Governance</a></li><li class="sp-menu-item"><a href="/privacy" >Privacy</a></li><li class="sp-menu-item"><a href="/participate-kpt/global-policies" >Global Policies</a></li></ul></div></div></li><li class="sp-menu-item sp-has-child"><a href="/events" >Events</a><div class="sp-dropdown sp-dropdown-main sp-menu-left" style="width: 240px;"><div class="sp-dropdown-inner"><ul class="sp-dropdown-items"><li class="sp-menu-item"><a href="https://meeting.afrinic.net" rel="noopener noreferrer" target="_blank" >Meetings</a></li><li class="sp-menu-item"><a href="/events/sponsorship" >Sponsorship Opportunities</a></li><li class="sp-menu-item"><a href="/events/hosting-guide" >Hosting Guide</a></li><li class="sp-menu-item"><a href="http://learn.afrinic.net/events" rel="noopener noreferrer" target="_blank" >Training Workshops</a></li><li class="sp-menu-item"><a href="/outreach" >Outreach</a></li><li class="sp-menu-item"><a href="/events/webinar-series" >Webinar Series</a></li></ul></div></div></li><li class="sp-menu-item sp-has-child"><a href="/news" >Media</a><div class="sp-dropdown sp-dropdown-main sp-menu-left" style="width: 240px;"><div class="sp-dropdown-inner"><ul class="sp-dropdown-items"><li class="sp-menu-item"><a href="/news" >News</a></li><li class="sp-menu-item"><a href="/press" >Press Releases</a></li><li class="sp-menu-item"><a href="/presentations" >Presentations</a></li><li class="sp-menu-item"><a href="/factsheets" >Factsheets</a></li><li class="sp-menu-item"><a href="/newsletter" >Newsletter</a></li><li class="sp-menu-item"><a href="/branding" >Branding</a></li><li class="sp-menu-item"><a href="/post-guidelines" >Contribution Guidelines</a></li></ul></div></div></li><li class="sp-menu-item"><a href="https://blog.iso.afrinic.net/" >Blog</a></li><li class="sp-menu-item"></li><li class="sp-menu-item"></li><li class="sp-menu-item"></li></ul> </div> </div></div></div></div></header><section id="sp-localisation-notice"><div class="row"><div id="sp-localisation-notice" class="col-sm-12 col-md-12"><div class="sp-column "><div class="sp-module "><div class="sp-module-content"> <div class="custom" > <div id="English-Notice"> <div class="alert alert-info" style="text-align: center;"><i class="fa fa-exclamation-triangle" aria-hidden="true"></i> <strong>Info!</strong> Please note that this translation has been provided at best effort, for your convenience. The English page remains the official version.</div> </div></div> </div></div></div></div></div></section><section id="sp-main-body"><div class="row"><div id="sp-left" class="col-sm-2 col-md-3 hidden-sm hidden-xs"><div class="sp-column "><div class="sp-module "><h3 class="sp-module-title">Our Work</h3><div class="sp-module-content"><ul class="nav menu"> <li class="item-828 active deeper parent"><a href="/our-work" > Our Work</a><ul><li class="item-495"><a href="/membership" > Membership Services</a></li><li class="item-491 current active deeper parent"><a href="/resources" > Internet Number Resources Management</a><ul><li class="item-3261"><a href="/asn" > Autonomous System Number (ASN)</a></li><li class="item-3452"><a href="/resources/ipv6" > Internet Protocol Version 6 (IPv6)</a></li><li class="item-493"><a href="/resources/transfers" > Resource Transfers</a></li><li class="item-3156"><a href="/resources/management" > Resource Management</a></li></ul></li><li class="item-667 deeper parent"><a href="/resource-certification" > Resource Certification Program (RPKI)</a><ul><li class="item-3281"><a href="/resource-certification/tal" > Trust Anchor Locator (TAL)</a></li></ul></li><li class="item-662"><a href="/internet-routing-registry" > Internet Routing Registry (IRR)</a></li><li class="item-663"><a href="/dnssec" > DNSSEC Program</a></li><li class="item-728"><a href="/support" > Support & FAQs</a></li><li class="item-499 deeper parent"><a href="/corporate-documents" > Corporate Documents</a><ul><li class="item-510"><a href="/bylaws" target="_blank" > Bylaws</a></li><li class="item-505"><a href="/membership/agreements" target="_blank" > Membership Agreements</a></li><li class="item-804"><a href="/commitment" > Service Level Commitment (SLC)</a></li><li class="item-562"><a href="/policy/manual" > Consolidated Policy Manual</a></li></ul></li><li class="item-511 deeper parent"><a href="/whois" > WHOIS</a><ul><li class="item-3240"><a href="/whois/terms" > Terms of Use</a></li><li class="item-514"><a href="/whois/utilities" > WHOIS Crypt</a></li><li class="item-3404"><a href="/whois/ip-tools" > IP Tools</a></li><li class="item-3405"><a href="/whois/data-protection" > Your data protection</a></li><li class="item-1208"><a href="/whois/lame" > Lame Tool</a></li><li class="item-2527"><a href="/whois/rdap" > RDAP</a></li></ul></li><li class="item-515"><a href="http://learn.afrinic.net/" target="_blank" > Training Services</a></li><li class="item-2792"><a href="/changelog" > Online Services Changelog</a></li><li class="item-655"><a href="/dns-support" > DNS Support Program</a></li><li class="item-670"><a href="/root-server-copy" > Root Server Copy Programme</a></li><li class="item-3380"><a href="/products" > Products Roadmap</a></li></ul></li><li class="item-3684"><a href="/reverse-dns" > Reverse DNS</a></li><li class="item-3688 deeper parent"><a href="/internet-development-programs" > Internet Development Programs</a><ul><li class="item-3689"><a href="/internet-development-programs/the-fellowship-program" > The Fellowship Program</a></li><li class="item-3690"><a href="/internet-development-programs/technical-community-development-program" > Technical Community Development Program</a></li><li class="item-3691"><a href="/internet-development-programs/african-research-collaboration-program" > African Research Collaboration Program</a></li><li class="item-3692"><a href="/internet-development-programs/diversity-in-ict-program" > Diversity in ICT Program</a></li><li class="item-3693"><a href="/internet-development-programs/african-critical-infrastructure-development-program" > African Critical Infrastructure Development Program</a></li><li class="item-3694"><a href="/internet-development-programs/african-internet-governance-and-ict-initiatives-development-program" > African Internet Governance and ICT Initiatives Development Program</a></li></ul></li></ul> </div></div></div></div><div id="sp-component" class="col-xs-12 col-sm-12 col-md-9"><div class="sp-column "><div id="system-message-container"> </div> <article class="item item-page" itemscope itemtype="http://schema.org/Article"> <meta itemprop="inLanguage" content="en-GB" /> <div class="entry-header"> <h1 itemprop="name"> Internet Number Resources (IPv6, IPv4, ASN) Management for the African region </h1> </div> <div itemprop="articleBody"> <div id="sp-page-builder" class="sp-page-builder sppb-article-page-wrapper"><div class="page-content"><div id="section-id-1513248510689" class="sppb-section" ><div class="sppb-row-overlay"></div><div class="sppb-container-inner"><div class="sppb-row sppb-no-gutter"><div class="sppb-col-md-12" id="column-wrap-id-1513248510688"><div id="column-id-1513248510688" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1513248510692" class="sppb-addon-wrapper"><div id="sppb-addon-1513248510692" class="clearfix " ><div class="sppb-addon sppb-addon-raw-html "><div class="sppb-addon-content"><p>Members must always satisfy the policy requirements regarding the resources allocated to them by AFRINIC. It is therefore very important for an AFRINIC member to manage their actual Internet Number Resources, and be able to request additional resources in the future as per the current policies and established procedures. </p> <p>MyAFRINIC is a web-based portal designed for AFRINIC members to manage their contact information, resources, billing and support requests through a simple, user-friendly interface. All AFRINIC members are registered on the member portal as well as the AFRINIC WHOIS Database. The registered contact persons of each AFRINIC member are given login credentials to access the MyAFRINIC portal. The registered contact persons should ensure that the organisation’s information is valid at all times.</p> <p>Please consult the FAQs - Frequently Asked Questions - which details the steps you need to manage your resources. (FAQ). </p></div></div></div></div></div></div></div></div></div></div><div id="section-id-1513248963794" class="sppb-section" ><div class="sppb-row-overlay"></div><div class="sppb-container-inner"><div class="sppb-row sppb-no-gutter"><div class="sppb-col-md-4" id="column-wrap-id-1513248963795"><div id="column-id-1513248963795" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1513255763134" class="sppb-addon-wrapper"><div id="sppb-addon-1513255763134" class="clearfix " ><div class="sppb-addon sppb-addon-raw-html "><div class="sppb-addon-content"><a href="/membership/cost?lang=en" target="_blank"> <div align="center"><br> <i style="color: white;" class="fa fa-5x fa-users" aria-hidden="true"></i><br> <h3 style="color: white;"><strong>Membership Details</strong></h3>Eligibility | Categories | Fees </div> </a> <br></div></div></div></div><div id="sppb-addon-wrapper-1513255763128" class="sppb-addon-wrapper"><div id="sppb-addon-1513255763128" class="clearfix " ><div class="sppb-addon sppb-addon-raw-html "><div class="sppb-addon-content"><a href="https://apps.afrinic.net/nmrp/" target="_blank"> <div align="center"><br> <i style="color: white;" class="fa fa-5x fa-sitemap" aria-hidden="true"></i><br> <h3 style="color: white;"><strong>Request Resources</strong></h3>Get your IPv4, IPv6 and AS Numbers </div> </a> <br> </div></div></div></div></div></div></div><div class="sppb-col-md-4" id="column-wrap-id-1513248963797"><div id="column-id-1513248963797" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1513255763131" class="sppb-addon-wrapper"><div id="sppb-addon-1513255763131" class="clearfix " ><div class="sppb-addon sppb-addon-raw-html "><div class="sppb-addon-content"><a href="/policy/manual?view=article&id=169&lang=en" target="_blank"><div align="center"><br /> <i class="fa fa-5x fa-files-o" style="color: white;" aria-hidden="true"></i><br /> <h3 style="color: white;"><strong>Consolidated Policy Manual</strong></h3> (CPM)</div></a><br> </div></div></div></div><div id="sppb-addon-wrapper-1513257777593" class="sppb-addon-wrapper"><div id="sppb-addon-1513257777593" class="clearfix " ><div class="sppb-addon sppb-addon-raw-html "><div class="sppb-addon-content"><a href="https://my.afrinic.net" target="_blank"> <div align="center"><br> <i style="color: white;" class="fa fa-5x fa-sign-in" aria-hidden="true"></i><br> <h3 style="color: white;"><strong>Manage your Assignments</strong></h3>Login to MyAFRINIC </div> </a> <br></div></div></div></div></div></div></div><div class="sppb-col-md-4" id="column-wrap-id-1513248963798"><div id="column-id-1513248963798" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1513255763137" class="sppb-addon-wrapper"><div id="sppb-addon-1513255763137" class="clearfix " ><div class="sppb-addon sppb-addon-raw-html "><div class="sppb-addon-content"><a href="https://apps.afrinic.net/nmrp/authentication/newRegistrant" target="_blank"> <div align="center"><br> <i style="color: white;" class="fa fa-5x fa-check-square-o" aria-hidden="true"></i><br> <h3 style="color: white;"><strong>Register as New Member</strong></h3>Sign up for AFRINIC membership </div> </a> <br></div></div></div></div></div></div></div></div></div></div><div id="section-id-1513679256172" class="sppb-section" ><div class="sppb-row-overlay"></div><div class="sppb-container-inner"><div class="sppb-row sppb-no-gutter"><div class="sppb-col-md-6" id="column-wrap-id-1513679256173"><div id="column-id-1513679256173" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1513679256174" class="sppb-addon-wrapper"><div id="sppb-addon-1513679256174" class="clearfix " ><div class="sppb-addon sppb-addon-raw-html "><h3 class="sppb-addon-title">1. Manage Organisation’s information</h3><div class="sppb-addon-content"><p>AFRINIC encourages its members to keep their organisation’s contact information up-to-date at all times. Our members can maintain their details (physical address, contact telephone numbers and email addresses) by logging in on the MyAFRINIC portal and editing the information. </p> <p>Any changes made to the organisation’s details will subsequently be reflected on the AFRINIC WHOIS database.</p> <p> It is possible for each organisation’s contact to manage his information by simply logging in on the portal and editing the information. Currently, a member cannot update his registered contacts (should they change). Such requests must be forwarded to <span id="cloakabccf89392bcc1064974ee71afc22eb7">This email address is being protected from spambots. You need JavaScript enabled to view it.</span><script type='text/javascript'> document.getElementById('cloakabccf89392bcc1064974ee71afc22eb7').innerHTML = ''; var prefix = 'ma' + 'il' + 'to'; var path = 'hr' + 'ef' + '='; var addyabccf89392bcc1064974ee71afc22eb7 = 'service-support' + '@'; addyabccf89392bcc1064974ee71afc22eb7 = addyabccf89392bcc1064974ee71afc22eb7 + 'afrinic' + '.' + 'net'; var addy_textabccf89392bcc1064974ee71afc22eb7 = 'service-support' + '@' + 'afrinic' + '.' + 'net';document.getElementById('cloakabccf89392bcc1064974ee71afc22eb7').innerHTML += '<a ' + path + '\'' + prefix + ':' + addyabccf89392bcc1064974ee71afc22eb7 + '\'>'+addy_textabccf89392bcc1064974ee71afc22eb7+'<\/a>'; </script>. </p> <p>Valid organisation/resource information on the MyAFRINIC portal will ensure that the publicly available AFRINIC WHOIS database is also updated with valid information. </p> </div></div></div></div></div></div></div><div class="sppb-col-md-6" id="column-wrap-id-1513681407356"><div id="column-id-1513681407356" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1513680343593" class="sppb-addon-wrapper"><div id="sppb-addon-1513680343593" class="clearfix " ><div class="sppb-addon sppb-addon-raw-html "><h3 class="sppb-addon-title">2. Manage registered contact information</h3><div class="sppb-addon-content"><p>There are three types of contacts in general - Administrative, Technical and Billing. The rights of each type of contact differs on MyAFRINIC: </p> <ul> <li><strong>Administrative Contact</strong> - The administrative contact will have the overview of the member’s account on MyAFRINIC. </li> <li><strong>Technical Contact</strong> - The technical contact will be able to register assignments, reverse delegations and request for additional resources on behalf of the organisation. </li> <li><strong>Billing Contact</strong> - The billing contact will be able to view the billing summary of the organisation, download an invoice as well as pay by credit card using the on-line payment system available on the portal. </li> </ul> <p>Each registered contact is able to maintain and update a member’s details (address, e-mail address & telephone number).</p> </div></div></div></div></div></div></div></div></div></div><div id="section-id-1513680343590" class="sppb-section" ><div class="sppb-row-overlay"></div><div class="sppb-container-inner"><div class="sppb-row sppb-no-gutter"><div class="sppb-col-md-12" id="column-wrap-id-1513680343591"><div id="column-id-1513680343591" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1513681096240" class="sppb-addon-wrapper"><div id="sppb-addon-1513681096240" class="clearfix " ><div class="sppb-addon sppb-addon-raw-html "><h3 class="sppb-addon-title">3. Resource Management</h3><div class="sppb-addon-content"><p>Management of the IP resources allocated to each member usually entails the following tasks (registration of the IPv4/IPv6 IPs being assigned to the customers on the AFRINIC WHOIS database, registering reverse delegations, and protecting resources on the AFRINIC WHOIS database. </p> <p><strong>3.1 IPv4 Assignments </strong></p> <p>The LIR members must register the usage of their allocations on the AFRINIC WHOIS database. Each of the addresses ranges falling in the category below must be registered separately: An end-site or customer with 4 or more IP addresses A subnet for your own network infrastructure Any range from which IPs are dynamically assigned In addition, Registration of specific assignments in the AFRINIC WHOIS database will prevent the member’s allocation from being blacklisted in case of the member’s customers generating spam.</p> <p><strong>3.2. Reverse delegations </strong></p> <p>Reverse DNS delegations allow applications to map to a domain name from an IP address. Each organisation should properly manage its reverse lookup zone. You may consult the information available here to learn more about setting up reverse DNS. </p> <p><strong>3.3. Maintainer object </strong></p> <p>A maintainer was created for you using the MD5-PW algorithm and the password communicated to you in the ticket response by the AFRINIC hostmaster. We recommend that you implement the PGP auth for your maintainer. AFRINIC has documented the steps which will help its members to create/update your maintainer object. </p> <p><strong>3.4. Route objects </strong></p> <p>Route objects and other routing information can only be created in an Internet Routing Registry (IRR). The AFRINIC IRR acts as part of the global IRR system that consists of several other databases where network operators publish their routing policies and announcements in order for other interested network operators to use that data, for ease of interconnecting and working together. There are other IRRs, including ARIN, APNIC, RIPE, RADB and many others. For more details, please see http://afrinic.net/en/services/afrinic-irr</p> <p><strong>3.5. How to request for an additional prefix allocation </strong></p> <p>Any request for new allocation or assignments of IP addresses must adhere to the following: Your account must be in good standing. Verify at https://my.afrinic.net (Billing -> Summary Statement). An account in good standing has zero balance. If in doubt, check with billing at <span id="cloak385d2093af62b1c1b6c74ab6d1f777da">This email address is being protected from spambots. You need JavaScript enabled to view it.</span><script type='text/javascript'> document.getElementById('cloak385d2093af62b1c1b6c74ab6d1f777da').innerHTML = ''; var prefix = 'ma' + 'il' + 'to'; var path = 'hr' + 'ef' + '='; var addy385d2093af62b1c1b6c74ab6d1f777da = 'billing' + '@'; addy385d2093af62b1c1b6c74ab6d1f777da = addy385d2093af62b1c1b6c74ab6d1f777da + 'afrinic' + '.' + 'net'; var addy_text385d2093af62b1c1b6c74ab6d1f777da = 'billing' + '@' + 'afrinic' + '.' + 'net';document.getElementById('cloak385d2093af62b1c1b6c74ab6d1f777da').innerHTML += '<a ' + path + '\'' + prefix + ':' + addy385d2093af62b1c1b6c74ab6d1f777da + '\'>'+addy_text385d2093af62b1c1b6c74ab6d1f777da+'<\/a>'; </script> </p> <ul> <li>Ensure that your request originates from a registered contact in MyAFRINIC (https://my.afrinic.net under My Organisation) </li> <li>Your total IPv4 address utilisation must account for at least 80% of the entire allocation.</li> <li>Ensure that the allocated or assigned prefixes are well registered in AFRINIC WHOIS database.</li> <li>Request for the additional prefix from the MyAFRINIC </li> </ul></div></div></div></div></div></div></div></div></div></div><div id="section-id-1513681096238" class="sppb-section" ><div class="sppb-row-overlay"></div><div class="sppb-container-inner"><div class="sppb-row sppb-no-gutter"><div class="sppb-col-md-6" id="column-wrap-id-1513681096239"><div id="column-id-1513681096239" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1513681872581" class="sppb-addon-wrapper"><div id="sppb-addon-1513681872581" class="clearfix " ><div class="sppb-addon sppb-addon-raw-html "><h3 class="sppb-addon-title">4. Update/change in registered contacts (MyAFRINIC/WHOIS)</h3><div class="sppb-addon-content"><p>In case of the current contacts leaving your organisation or moving on to new responsibilities within your organisation, AFRINIC recommends that its hostmasters are notified about this change and details of the new contacts be given so that the contacts for the organisation/resources are updated on the AFRINIC databases</p></div></div></div></div></div></div></div><div class="sppb-col-md-6" id="column-wrap-id-1513681872578"><div id="column-id-1513681872578" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-wrapper-1513681872586" class="sppb-addon-wrapper"><div id="sppb-addon-1513681872586" class="clearfix " ><div class="sppb-addon sppb-addon-raw-html "><h3 class="sppb-addon-title">5. Need help</h3><div class="sppb-addon-content"><p>For any queries related to your account, you may contact the Customer Services Team at service-support@afrinic[dot]net For resources requests or management, you may contact the AFRINIC hostmasters at hostmaster@afrinic[dot]net. For WHOIS database related queries, you may contact afrinicdbm@afrinic[dot]net.</p></div></div></div></div></div></div></div></div></div></div></div></div> </div> <div class="article-footer-wrap"> <div class="article-footer-top"> <div class="helix-social-share"> <div class="helix-social-share-icon"> <ul> <li> <div class="facebook" data-toggle="tooltip" data-placement="top" title="Share On Facebook"> <a class="facebook" onClick="window.open('http://www.facebook.com/sharer.php?u=https://afrinic.net/resources','Facebook','width=600,height=300,left='+(screen.availWidth/2-300)+',top='+(screen.availHeight/2-150)+''); return false;" href="http://www.facebook.com/sharer.php?u=https://afrinic.net/resources"> <i class="fa fa-facebook"></i> </a> </div> </li> <li> <div class="twitter" data-toggle="tooltip" data-placement="top" title="Share On Twitter"> <a class="twitter" onClick="window.open('http://twitter.com/share?url=https://afrinic.net/resources&text=Internet%20Number%20Resources%20(IPv6,%20IPv4,%20ASN)%20Management%20for%20the%20African%20region','Twitter share','width=600,height=300,left='+(screen.availWidth/2-300)+',top='+(screen.availHeight/2-150)+''); return false;" href="http://twitter.com/share?url=https://afrinic.net/resources&text=Internet%20Number%20Resources%20(IPv6,%20IPv4,%20ASN)%20Management%20for%20the%20African%20region"> <i class="fa fa-twitter"></i> </a> </div> </li> <li> <div class="google-plus"> <a class="gplus" data-toggle="tooltip" data-placement="top" title="Share On Google Plus" onClick="window.open('https://plus.google.com/share?url=https://afrinic.net/resources','Google plus','width=585,height=666,left='+(screen.availWidth/2-292)+',top='+(screen.availHeight/2-333)+''); return false;" href="https://plus.google.com/share?url=https://afrinic.net/resources" > <i class="fa fa-google-plus"></i></a> </div> </li> <li> <div class="linkedin"> <a class="linkedin" data-toggle="tooltip" data-placement="top" title="Share On Linkedin" onClick="window.open('http://www.linkedin.com/shareArticle?mini=true&url=https://afrinic.net/resources','Linkedin','width=585,height=666,left='+(screen.availWidth/2-292)+',top='+(screen.availHeight/2-333)+''); return false;" href="http://www.linkedin.com/shareArticle?mini=true&url=https://afrinic.net/resources" > <i class="fa fa-linkedin-square"></i></a> </div> </li> </ul> </div> </div>  </div> </div> <div class="printfriendly-button-wrapper" style="text-align: right"><a class="printfriendly-button print-no" style="cursor: pointer" onclick="window.print(); return false;" title="Print Friendly, PDF & Email"><img style="border:none;-webkit-box-shadow:none; box-shadow:none;" src="https://cdn.printfriendly.com/buttons/printfriendly-button-lg.png" alt="Print Friendly, PDF & Email"></a></div> <dd class="modified"> <i class="fa fa-calendar-o"></i> Last Modified on - 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