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style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fpfizer-1.webp&w=128&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fpfizer-1.webp&w=256&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fpfizer-1.webp&w=256&q=80"/></div><div class="swiper-slide"><img alt="" loading="lazy" width="177" height="75" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fdisney.webp&w=256&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fdisney.webp&w=384&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fdisney.webp&w=384&q=80"/></div></div></div><div class="trusted-slider-button-prev"><svg xmlns="http://www.w3.org/2000/svg" height="1em" viewBox="0 0 320 512"><path fill="#fff" d="M41.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l160 160c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L109.3 256 246.6 118.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-160 160z"></path></svg></div><div class="trusted-slider-button-next"><svg xmlns="http://www.w3.org/2000/svg" height="1em" viewBox="0 0 320 512"><path fill="#fff" d="M278.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-160 160c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L210.7 256 73.4 118.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l160 160z"></path></svg></div></div></div></section></div></div><section class="customer-stories-video skin-gray"><div><div class="left-part"><h3 class=" " id="">إشادات الوكلاء عن نيس</h3><p class=""><html><head></head><body>إن التزامنا تجاه تجارب العملاء اكتسب ثقة أكثر من 1,000,000 وكيل حول العالم. هذا ما يقوله بعض الناس عنَّا.</body></html></p></div><div class="right-part"><div class="customer-stories-slider "><div class="flex justify-end"><div class="customer-stories-slider-button-prev"><svg xmlns="http://www.w3.org/2000/svg" height="1.1em" viewBox="0 0 320 512"><path fill="#101820" d="M41.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l160 160c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L109.3 256 246.6 118.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-160 160z"></path></svg></div><div class="customer-stories-slider-button-next"><svg xmlns="http://www.w3.org/2000/svg" height="1.1em" viewBox="0 0 320 512"><path fill="#101820" d="M278.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-160 160c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L210.7 256 73.4 118.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l160 160z"></path></svg></div></div><div class="swiper"><div class="swiper-wrapper mt-[14px]"><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="54h2G6E7mjPb44pGJHqRqq"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&w=750&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80"/><div class="customer-slide-content"><p>Working with NICE Value Realization Services (VRS) the City of Fort Worth integrated its workforce management and payroll, saving time, improving scheduling processes, bilingual billing access and policy transparency.</p><p>Watch video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="54h2G6E7mjPb44pGJHqRqq" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="1mG6ESLJcLG16K5xhAKpMM"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&w=750&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80"/><div class="customer-slide-content"><p>Solera appreciates the value AI and automation provide in empowering employees to deliver a superior customer experience. Enlighten AI is the perfect fit for executing Solera's customer experience vision.</p><p>Watch video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="1mG6ESLJcLG16K5xhAKpMM" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="za8Ntar3h9Vf7pN9RedKFy"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&w=750&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80"/><div class="customer-slide-content"><p>A high-level introduction to how NetApp has created a multi-channel support system for customers with knowledge as its foundation. Dive deeper into their journey during their Live Breakout session.</p><p>Watch video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="za8Ntar3h9Vf7pN9RedKFy" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="pcWEMwLhC7Hhf3pbAXTLJp"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fecsi-homepage-video-thumbnail-674x375-no-text-1.webp&w=750&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fecsi-homepage-video-thumbnail-674x375-no-text-1.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fecsi-homepage-video-thumbnail-674x375-no-text-1.webp&w=1920&q=80"/><div class="customer-slide-content"><p>How Lumen goes beyond frictionless to provide a humanized, personal customer experience with NICE ContactEngine, for cost savings and optimum CX.</p><p>Watch video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="pcWEMwLhC7Hhf3pbAXTLJp" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div></div></div></div></div></div></section><section class="video-section"><div class="mx-auto my-[30px] max-w-[1170px] px-[30px] tablet:px-[50px] desktop:px-[15px]"><div class="inner-wrapper"><div class="video-wrap youtube-iframe-wrapper"><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><img alt="Video preview" loading="lazy" width="1024" height="576" decoding="async" data-nimg="1" class="preview video-hidden" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fone-complete-cx-ai-platform-hp-thumbnail.webp&w=1080&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fone-complete-cx-ai-platform-hp-thumbnail.webp&w=2048&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fone-complete-cx-ai-platform-hp-thumbnail.webp&w=2048&q=80"/><div class="gradient play video-hidden "></div></div></div></div></section><section class="analyst-perspective"><div class="overflow-hidden py-[50px] tablet:my-[30px]" style="background:url(https://resources.nice.com/wp-content/uploads/2024/08/geometric-background.png) no-repeat center center"><div class="mx-auto max-w-[1170px] px-[30px] tablet:px-[50px] desktop:px-[15px]"><h3>لا تصدِّق كلامنا فحسب، بل تحقَّق بنفسك.</h3><div 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max-w-[500px]"></div></div></div></div></section><section class="custom-column"><div class="tablet:py-[80px] desktop:py-[100px] desktop-big:py-[134px]" style="background:url(https://resources.nice.com/wp-content/uploads/2024/02/two-column-full-width-background-2760x858-1.jpg) no-repeat center/cover"><div class="mx-auto max-w-[1170px] items-center justify-around tablet:flex tablet:px-[50px] desktop:px-[15px]"><div class="column text-center mobile:px-[10%] mobile:py-20 tablet:px-0 tablet:py-0 desktop:w-1/2 tablet:pr-6 desktop:pr-10 desktop-big:pr-[120px]"><h3 class=" " id=""><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">خدمة عملاء</mark><br>قائمة على الذكاء الاصطناعي</h3><p class=""><html><head></head><body>تحويل مركز الاتصال الخاص بك إلى مركز تجربة عملاء بمستوى عالمي، وإرساء علاقات طويلة الأمد</body></html></p></div><div class="column text-center mobile:px-[10%] mobile:py-20 tablet:px-0 tablet:py-0 desktop:w-1/2 tablet:pl-6 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d=a.data;if("/$"===d)if(0===f)break;else f--;else"$"!==d&&"$?"!==d&&"$!"!==d||f++}d=a.nextSibling;e.removeChild(a);a=d}while(a);for(;c.firstChild;)e.insertBefore(c.firstChild,a);b.data="$"}b._reactRetry&&b._reactRetry()}};$RC("B:0","S:0")</script><div hidden id="S:1"><p class=""><html><head></head><body>التنظيم بتناغمٍ كل تفاعل مع العملاء عبر القنوات بسهولة تامّة باستخدام نيس سكسون، وكل ذلك على منصة سحابية أصلية يمتد نطاقها امتدادًا آمنًا، وتنتشر سريعًا وتُرضي العملاء على الصعيد العالمي.</body></html></p></div><script>$RC("B:1","S:1")</script><div hidden id="S:2"><h3 class=" " id="">إمكانات تجربة عملاء ثريَّة</h3></div><script>$RC("B:2","S:2")</script><div hidden id="S:3"><p class=""><html><head></head><body>إتقان كل تفاعل مع إمكانات تجربة العملاء الثريَّة لمنصة نيس سكسون، حيث تلتقي القنوات والبيانات والتطبيقات والمعرفة معًا لتحسين تجربة العملاء على نطاق واسع.</body></html></p></div><script>$RC("B:3","S:3")</script><div hidden id="S:4"><h3 class=" " id="">منصة ذكاء اصطناعي مصمَّمة خصيصًا<br>لتجربة العملاء</h3></div><script>$RC("B:4","S:4")</script><div hidden id="S:5"><p class=""><html><head></head><body>إطلاق العنان الذكاء الاصطناعي الدقيق والمطور المصمَّم خصيصًا لتجربة العملاء والمدمج في منصة نيس سكسون، ومن أجل تنظيم تجارب استثنائية على نحوٍ متناغم للموظفين والمستهلكين والشركات.</body></html></p></div><script>$RC("B:5","S:5")</script></body></html></body></html>