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<!DOCTYPE html> <html lang="en"> <head><script type='text/javascript' src='//cdnjs.cloudflare.com/ajax/libs/yui/3.6.0/yui/yui-min.js'></script><script type='text/javascript' src='//ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js'></script><script type='text/javascript' src='https://assets.adobedtm.com/4a848ae9611a/d0e96722185b/launch-d525bb0064d8.min.js'></script><script type='text/javascript' src=/assets/nr_browser_production.js></script>  <meta charset="utf-8"> <meta name="viewport" content="width=device-width"> <title> "Revisiting the Role and Impact of Information Technology Capability" by Chuan (Annie) Tian, Radhika Santhanam et al. </title>  <meta itemprop="name" content="Revisiting the Role and Impact of Information Technology Capability"> <meta property="og:title" content="Revisiting the Role and Impact of Information Technology Capability"> <meta name="twitter:title" content="Revisiting the Role and Impact of Information Technology Capability"> <meta property="article:author" content="Chuan (Annie) Tian"> <meta name="author" content="Chuan (Annie) Tian"> <meta property="article:author" content="Radhika Santhanam"> <meta name="author" content="Radhika Santhanam"> <meta property="article:author" content="Pascal Nitiema"> <meta name="author" content="Pascal Nitiema"> <meta name="robots" content="noodp, noydir"> <meta name="description" content="This study is a conceptual replication of Bharadwaj (2000) investigating the impact of IT capability on a firm’s financial performance. The original study demonstrated that firms with superior IT capability will deliver superior financial performance manifested by higher profit ratios and lower cost ratios. However, conflicting findings emerged regarding the relationship between IT capability and a firm’s financial performance (Chae et al., 2014). Furthermore, in the past decade, advancements in statistical analysis, such as panel data modeling techniques that were not used in these past studies have provided more robust analytical techniques to observe patterns over time. Hence, incorporating the conceptual foundations as in prior studies on IT capability (e.g., Bharadwaj, 2000; Santhanam & Hartono, 2003), we re-investigate the impact of IT capability on a firm’s financial performance but do so by using a large longitudinal dataset and leveraging the power of panel data analysis. Our findings are consistent with the results of Bharadwaj (2000), Santhanam and Hartono (2003), and Choi and George (2016), suggesting that IT capability has a significant positive impact on financial performance. Our results do not support the findings of Chae et al. (2014), who found no association between IT capability and financial performance. We discuss the implications of our findings for the continued use of the theoretical framework of IT capability derived from the resource-based view."> <meta itemprop="description" content="This study is a conceptual replication of Bharadwaj (2000) investigating the impact of IT capability on a firm’s financial performance. The original study demonstrated that firms with superior IT capability will deliver superior financial performance manifested by higher profit ratios and lower cost ratios. However, conflicting findings emerged regarding the relationship between IT capability and a firm’s financial performance (Chae et al., 2014). Furthermore, in the past decade, advancements in statistical analysis, such as panel data modeling techniques that were not used in these past studies have provided more robust analytical techniques to observe patterns over time. Hence, incorporating the conceptual foundations as in prior studies on IT capability (e.g., Bharadwaj, 2000; Santhanam & Hartono, 2003), we re-investigate the impact of IT capability on a firm’s financial performance but do so by using a large longitudinal dataset and leveraging the power of panel data analysis. Our findings are consistent with the results of Bharadwaj (2000), Santhanam and Hartono (2003), and Choi and George (2016), suggesting that IT capability has a significant positive impact on financial performance. Our results do not support the findings of Chae et al. (2014), who found no association between IT capability and financial performance. We discuss the implications of our findings for the continued use of the theoretical framework of IT capability derived from the resource-based view."> <meta name="twitter:description" content="This study is a conceptual replication of Bharadwaj (2000) investigating the impact of IT capability on a firm’s financial performance. The original study demonstrated that firms with superior IT capability will deliver superior financial performance manifested by higher profit ratios and lower cost ratios. However, conflicting findings emerged regarding the relationship between IT capability and a firm’s financial performance (Chae et al., 2014). Furthermore, in the past decade, advancements in statistical analysis, such as panel data modeling techniques that were not used in these past studies have provided more robust analytical techniques to observe patterns over time. Hence, incorporating the conceptual foundations as in prior studies on IT capability (e.g., Bharadwaj, 2000; Santhanam & Hartono, 2003), we re-investigate the impact of IT capability on a firm’s financial performance but do so by using a large longitudinal dataset and leveraging the power of panel data analysis. Our findings are consistent with the results of Bharadwaj (2000), Santhanam and Hartono (2003), and Choi and George (2016), suggesting that IT capability has a significant positive impact on financial performance. Our results do not support the findings of Chae et al. (2014), who found no association between IT capability and financial performance. We discuss the implications of our findings for the continued use of the theoretical framework of IT capability derived from the resource-based view."> <meta property="og:description" content="This study is a conceptual replication of Bharadwaj (2000) investigating the impact of IT capability on a firm’s financial performance. The original study demonstrated that firms with superior IT capability will deliver superior financial performance manifested by higher profit ratios and lower cost ratios. However, conflicting findings emerged regarding the relationship between IT capability and a firm’s financial performance (Chae et al., 2014). Furthermore, in the past decade, advancements in statistical analysis, such as panel data modeling techniques that were not used in these past studies have provided more robust analytical techniques to observe patterns over time. Hence, incorporating the conceptual foundations as in prior studies on IT capability (e.g., Bharadwaj, 2000; Santhanam & Hartono, 2003), we re-investigate the impact of IT capability on a firm’s financial performance but do so by using a large longitudinal dataset and leveraging the power of panel data analysis. Our findings are consistent with the results of Bharadwaj (2000), Santhanam and Hartono (2003), and Choi and George (2016), suggesting that IT capability has a significant positive impact on financial performance. Our results do not support the findings of Chae et al. (2014), who found no association between IT capability and financial performance. We discuss the implications of our findings for the continued use of the theoretical framework of IT capability derived from the resource-based view."> <meta name="keywords" content="Resource-Based View (RBV), Information Technology (IT) Capability, Financial Performance"> <meta name="bepress_citation_journal_title" content="AIS Transactions on Replication Research"> <meta name="bepress_citation_firstpage" content="4"> <meta name="bepress_citation_author" content="Tian, Chuan (Annie)"> <meta name="bepress_citation_author_institution" content="University of Alabama"> <meta name="bepress_citation_author" content="Santhanam, Radhika"> <meta name="bepress_citation_author_institution" content="University of Oklahoma"> <meta name="bepress_citation_author" content="Nitiema, Pascal"> <meta name="bepress_citation_author_institution" content="Arizona State University"> <meta name="bepress_citation_title" content="Revisiting the Role and Impact of Information Technology Capability"> <meta 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Replication Research </a> </h1>     <script type="text/javascript" src="/assets/floatbox/floatbox.js"></script>     <div id="sub"> <div id="alpha"><div id='title' class='element'> <h1><a href='https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1082&context=trr'>Revisiting the Role and Impact of Information Technology Capability</a></h1> </div> <div class='clear'></div> <div id='authors' class='element'> <h2 class='visually-hidden'>Authors</h2> <p class="author"><a href='https://aisel.aisnet.org/do/search/?q=%28author%3A%22Chuan%20%28Annie%29%20Tian%22%20AND%20-bp_author_id%3A%5B%2A%20TO%20%2A%5D%29%20OR%20bp_author_id%3A%28%2250da46b8-a453-41ba-bb1d-3938c4c48806%22%29&start=0&context=509156'><strong>Chuan (Annie) Tian</strong>, <em>University of Alabama</em></a><a rel="nofollow" href="https://network.bepress.com/api/follow/subscribe?user=MTFjZTJlNGJkMjQ4NDFhMg%3D%3D&institution=NWQ1NzUyN2I3ZmY0OTU5NQ%3D%3D&format=html" data-follow-set="user:MTFjZTJlNGJkMjQ4NDFhMg== institution:NWQ1NzUyN2I3ZmY0OTU5NQ==" title="Follow Chuan (Annie) Tian" class="btn followable">Follow</a><br /> <a href='https://aisel.aisnet.org/do/search/?q=%28author%3A%22Radhika%20Santhanam%22%20AND%20-bp_author_id%3A%5B%2A%20TO%20%2A%5D%29%20OR%20bp_author_id%3A%28%22483e7480-af1e-4508-8e21-57c4696ee7cb%22%29&start=0&context=509156'><strong>Radhika Santhanam</strong>, <em>University of Oklahoma</em></a><a rel="nofollow" href="https://network.bepress.com/api/follow/subscribe?user=OTEzODcwNTc3YzJhNTRlNA%3D%3D&institution=NWQ1NzUyN2I3ZmY0OTU5NQ%3D%3D&format=html" data-follow-set="user:OTEzODcwNTc3YzJhNTRlNA== institution:NWQ1NzUyN2I3ZmY0OTU5NQ==" title="Follow Radhika Santhanam" class="btn followable">Follow</a><br /> <a href='https://aisel.aisnet.org/do/search/?q=%28author%3A%22Pascal%20Nitiema%22%20AND%20-bp_author_id%3A%5B%2A%20TO%20%2A%5D%29%20OR%20bp_author_id%3A%28%222d7646ba-f175-4b68-91d5-b676cab27eb6%22%29&start=0&context=509156'><strong>Pascal Nitiema</strong>, <em>Arizona State University</em></a><a rel="nofollow" href="https://network.bepress.com/api/follow/subscribe?user=ZWE1OTEwMTY0ZjY3YTBmZA%3D%3D&institution=NWQ1NzUyN2I3ZmY0OTU5NQ%3D%3D&format=html" data-follow-set="user:ZWE1OTEwMTY0ZjY3YTBmZA== institution:NWQ1NzUyN2I3ZmY0OTU5NQ==" title="Follow Pascal Nitiema" class="btn followable">Follow</a><br /> </p></div> <div class='clear'></div> <div id='abstract' class='element'> <h2 class='field-heading'>Abstract</h2> <p>This study is a conceptual replication of Bharadwaj (2000) investigating the impact of IT capability on a firm’s financial performance. The original study demonstrated that firms with superior IT capability will deliver superior financial performance manifested by higher profit ratios and lower cost ratios. However, conflicting findings emerged regarding the relationship between IT capability and a firm’s financial performance (Chae et al., 2014). Furthermore, in the past decade, advancements in statistical analysis, such as panel data modeling techniques that were not used in these past studies have provided more robust analytical techniques to observe patterns over time. Hence, incorporating the conceptual foundations as in prior studies on IT capability (e.g., Bharadwaj, 2000; Santhanam & Hartono, 2003), we re-investigate the impact of IT capability on a firm’s financial performance but do so by using a large longitudinal dataset and leveraging the power of panel data analysis. Our findings are consistent with the results of Bharadwaj (2000), Santhanam and Hartono (2003), and Choi and George (2016), suggesting that IT capability has a significant positive impact on financial performance. Our results do not support the findings of Chae et al. (2014), who found no association between IT capability and financial performance. We discuss the implications of our findings for the continued use of the theoretical framework of IT capability derived from the resource-based view.</p> </div> <div class='clear'></div> <div id='recommended_citation' class='element'> <h2 class='field-heading'>Recommended Citation</h2>  <p class="citation"> Tian, Chuan (Annie); Santhanam, Radhika; and Nitiema, Pascal (2023) "Revisiting the Role and Impact of Information Technology Capability," <em>AIS Transactions on Replication Research</em>: Vol. 9, Article 4. <br> DOI: 10.17705/1atrr.00081 <br> Available at: https://aisel.aisnet.org/trr/vol9/iss1/4</p> </div> <div class='clear'></div> <div id='doi' class='element'> <h2 class='field-heading'>DOI</h2> <p>10.17705/1atrr.00081</p> </div> <div class='clear'></div> </div> </div> <div id='beta_7-3'>     <div class="aside download-button"> <a id="pdf" class="btn" href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1082&context=trr" title="PDF (691 KB) opens in new window" 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