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<!DOCTYPE html> <html lang="en"> <head><script type='text/javascript' src='//cdnjs.cloudflare.com/ajax/libs/yui/3.6.0/yui/yui-min.js'></script><script type='text/javascript' src='//ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js'></script><script type='text/javascript' src='https://assets.adobedtm.com/4a848ae9611a/d0e96722185b/launch-d525bb0064d8.min.js'></script><script type='text/javascript' src=/assets/nr_browser_production.js></script>  <meta charset="utf-8"> <meta name="viewport" content="width=device-width"> <title> Frequently Asked Questions | Association for Information Systems (AIS) eLibrary </title>  <link rel="stylesheet" href="/ir-style.css" type="text/css" media="screen"> <link rel="stylesheet" href="/ir-custom.css" type="text/css" media="screen"> <link rel="stylesheet" href="/ir-print.css" type="text/css" media="print"> <link rel="stylesheet" href="/ir-local.css" type="text/css" media="screen"> <link rel="alternate" type="application/rss+xml" title="Site Feed" href="/recent.rss"> <link rel="shortcut icon" href="/favicon.ico" type="image/x-icon">   <script type="text/javascript" src="/assets/jsUtilities.js"></script> <script type="text/javascript" src="/assets/footnoteLinks.js"></script>  <script type="text/javascript">var pageData = {"page":{"environment":"prod","productName":"bpdg","language":"en","name":"site:faq","businessUnit":"els:rp:st"},"visitor":{}};</script> </head> <body >  <script src="/assets/scripts/dc-mobile/dc-responsive-nav.js"></script> <header id="mobile-nav" class="nav-down device-fixed-height" style="visibility: hidden;"> <nav class="nav-collapse"> <ul> <li class="menu-item active device-fixed-width"><a href="https://aisel.aisnet.org" title="Home" data-scroll >Home</a></li> <li class="menu-item device-fixed-width"><a href="https://aisel.aisnet.org/do/search/advanced/" title="Search" data-scroll ><i class="icon-search"></i> Search</a></li> <li class="menu-item device-fixed-width"><a href="https://aisel.aisnet.org/communities.html" title="Browse" data-scroll >Browse All Content</a></li> <li class="menu-item device-fixed-width"><a href="/cgi/myaccount.cgi?context=" title="My Account" data-scroll >My Account</a></li> <li class="menu-item device-fixed-width"><a href="https://aisel.aisnet.org/about.html" title="About" data-scroll >About</a></li> <li class="menu-item device-fixed-width"><a href="https://network.bepress.com" title="Digital Commons Network" data-scroll ><img width="16" height="16" alt="DC Network" style="vertical-align:top;" src="/assets/md5images/8e240588cf8cd3a028768d4294acd7d3.png"> Digital Commons Network™</a></li> </ul> </nav> </header> <script src="/assets/scripts/dc-mobile/dc-mobile-nav.js"></script>   <div id="ais"> <div id="container"> <a href="#main" class="skiplink" accesskey="2" >Skip to main content</a> <div id="header" role="banner"> <a href="https://aisel.aisnet.org" id="banner_link" title="AIS Electronic Library (AISeL)" > <img id="banner_image" alt="AIS Electronic Library (AISeL)" width='980' height='138' src="/assets/md5images/ac4d354af06000e62ed76ac56e644074.png"> </a> <a href="http://ais.site-ym.com/" id="logo_link" title="Association for Information Systems" > <img id="logo_image" alt="Association for Information Systems" width='362' height='140' src="/assets/md5images/6979cf156159b3483ddf6e0614ab67bb.png"> </a> </div> <div id="navigation">  <div id="tabs" role="navigation" aria-label="Main"><ul><li id="tabfour"><a href="https://aisel.aisnet.org" title="eLibrary Home" ><span>eLibrary Home</span></a></li><li id="tabthree"><a href="http://ais.site-ym.com/" title="AIS Home" ><span>AIS Home</span></a></li><li id="tabtwo"><a href="https://aisel.aisnet.org/cgi/myaccount.cgi?context=" title="eLibrary Login" ><span>eLibrary Login</span></a></li><li id="tabone"><a href="https://aisnet.org/page/MembershipBenefits" title="Join AIS" ><span>Join AIS</span></a></li></ul></div>  </div> <div id="wrapper"> <div id="content"> <div id="main" class="text" role="main"> <div id="help"><h2 id="faq-top">Frequently Asked Questions</h2> <br> <ul> <li><a href="#faq-1" >Does the AIS eLibrary support VPN access?</a></li> <li><a href="#faq-2" >Why do I have multiple entries for my name in the authors list?</a></li> <li><a href="#faq-3" >I’ve logged into my account, but I cannot see all of the papers I have published</a></li> <li><a href="#faq-4" >What do I do if the author order on my paper/article is incorrect? How can I have the spelling of my name corrected on the author list?</a></li> <li><a href="#faq-5" >I am an AIS member, but I cannot download an article/paper</a></li> <li><a href="#faq-6" >What is the best way to conduct a search of the AIS library content?</a></li> <li><a href="#faq-7" >Can I receive automatic alerts regarding new content?</a></li> <li><a href="#faq-8" >I wish to post my conference proceedings or journals on AIS’ eLibrary. What are my options?</a></li> <li><a href="#faq-9" >How can non-AIS members download AIS eLibrary Content?</a></li> </ul> <dl> <dt id="faq-1">Does the AIS eLibrary support VPN access?</dt> <dd><p>The AIS eLibrary does allow VPN authentication utilizing the IP ranges provided by Institutional Subscribers.</p></dd> <dd><p class="top"><a href="#faq-top" title="back to top" >{ top }</a></p></dd> <dt id="faq-2">Why do I have multiple entries for my name in the authors list?</dt> <dd><p>Your name will be listed in multiple author entries if you have published more than one paper and your papers have different affiliations and/or different email address. Articles are grouped under one author listing based on author name, email and affiliation, which are taken directly from the paper you published. We can change the names to be uniform across some papers, but not others.</p></dd> <dd><p class="top"><a href="#faq-top" title="back to top" >{ top }</a></p></dd> <dt id="faq-3">I’ve logged into my account, but I cannot see all of the papers I have published</dt> <dd><p>If you are attempting to login to the eLibrary through the Editor Login or My Login pages, your credentials will not work. Those login pages are for content editors of particular journals/proceedings and for those interested in receiving <a href="http://aisel.aisnet.org/announcements.html" title="Bealerts" >Bealerts</a>.</p></dd> <dd><p class="top"><a href="#faq-top" title="back to top" >{ top }</a></p></dd> <dt id="faq-4">What do I do if the author order on my paper/article is incorrect? How can I have the spelling of my name corrected on the author list?</dt> <dd>Send an email to <script type="text/javascript"> //<![CDATA[ document.write("<a href='mailto:" + "elibrary" + "@" + "aisnet.org" + "'>" + "elibrary" + "@" + "aisnet.org" + "<\/a>") //]]> </script> with the name of the article, the incorrect author listing, and the correct order of authors or author name spelling. Please be sure to include all information required in an orderly format to ensure that corrections are accurate.</dd> <dd><p class="top"><a href="#faq-top" title="back to top" >{ top }</a></p></dd> <dt id="faq-5">I am an AIS member, but I cannot download an article/paper</dt> <dd>First, please verify your AIS membership is still active. The AIS website and AIS eLibrary website are hosted on different platforms. You will need to create a password on the eLibrary website. When you make the password, you must use the email address associated with your AIS membership account as the username for your eLibrary account. If this does not resolve your issue, send an email to <script type="text/javascript"> //<![CDATA[ document.write("<a href='mailto:" + "elibrary" + "@" + "aisnet.org" + "'>" + "elibrary" + "@" + "aisnet.org" + "<\/a>") //]]> </script> with the name of the needed article/paper and the author name(s) and the AIS staff will forward to you a PDF copy.</dd> <dd><p class="top"><a href="#faq-top" title="back to top" >{ top }</a></p></dd> <dt id="faq-6">What is the best way to conduct a search of the AIS library content?</dt> <dd>You can search the AIS eLibrary using full text, keyword, subject area, first name, last name, institution, date, and title. Simply select the <a href="http://aisel.aisnet.org/do/search/advanced/?fq=virtual_ancestor_link:%22http://aisel.aisnet.org%22" title="Advance Search" >Advance Search</a> option and enter the relevant search criteria. For helpful hints about searching the AIS eLibrary go to the <a href="https://aisel.aisnet.org/help-search.html" title="Search Help" >Search Help Page</a>.</dd> <dd><p class="top"><a href="#faq-top" title="back to top" >{ top }</a></p></dd> <dt id="faq-7">Can I receive automatic alerts regarding new content?</dt> <dd>Yes, the AIS eLibrary offers a personalized email notification service called <a href="http://aisel.aisnet.org/announcements.html" title="Bealerts" >Bealerts</a>. To keep track of newly published content first create a ‘Editor Login’, then visit the <a href="http://aisel.aisnet.org/announcements.html" title="Bealerts" >Bealerts</a> page and enter the notification criteria (or search criteria), click ‘Save Notification’, and follow the remaining prompts.</dd> <dd><p class="top"><a href="#faq-top" title="back to top" >{ top }</a></p></dd> <dt id="faq-8">I wish to post my conference proceedings or journals on AIS’ eLibrary. What are my options?</dt> <dd> <p>AIS fully supports the utilization of its eLibrary for the purposes of disseminating articles and proceedings regarding information systems. The self-service model is provided to editors of journals and conference proceedings at no fee. </p> <p> Send a request to contribute to the AIS eLibrary Administrator at <script type="text/javascript"> //<![CDATA[ document.write("<a href='mailto:" + "elibrary" + "@" + "aisnet.org" + "'>" + "elibrary" + "@" + "aisnet.org" + "<\/a>") //]]> </script> with the following information to be considered for inclusion: </p> <ul> <li>Organization/Event Name</li> <li>Contact person & their information</li> <li>a brief description of the event</li> <li>number of proceedings/articles</li> </ul> <p>See the AIS eLibrary <a href="http://aisel.aisnet.org/AIS_eLibrary_Submission_Guidelines.pdf" title="Submission Guidelines" >Submission Guidelines</a> for a more detailed list of the information needed.</p> </dd> <dd><p class="top"><a href="#faq-top" title="back to top" >{ top }</a></p></dd> <dt id="faq-9">How can non-AIS members download AIS eLibrary Content?</dt> <dd>Non-AIS members can gain access to individual articles through the Pay-Per-View option. The cost is $9.95 for most content and the process can be completed easily online. To begin the process please review the <a href="https://aisel.aisnet.org/Payperview_Instructions.pdf" title="Pay-Per-View Instructions" >Pay-Per-View Instructions</a> for a detailed information. If you need further assistance, send an email to elibrary@aisnet.org with your inquiry.</dd> <dd><p class="top"><a href="#faq-top" title="back to top" >{ top }</a></p></dd> </dl></div> </div> <div class="verticalalign"> </div> <div class="clear"> </div> </div> <div id="sidebar" role="complementary">    <h2>Search</h2> <form method='get' action='https://aisel.aisnet.org/do/search/' id="sidebar-search"> <label for="search" accesskey="4"> Enter search terms: </label> <div> <span class="border"> <input type="text" name='q' class="search" id="search"> </span> <input type="submit" value="Search" class="searchbutton" style="font-size:11px;"> </div> <label for="context" class="visually-hidden"> Select context to search: </label> <div> <span class="border"> <select name="fq" id="context"> <option value='virtual_ancestor_link:"https://aisel.aisnet.org"'>in this repository</option> <option value='virtual_ancestor_link:"http:/"'>across all repositories</option> </select> </span> </div> </form> <p class="advanced"> <a href="https://aisel.aisnet.org/do/search/advanced/?fq=virtual_ancestor_link:%22https://aisel.aisnet.org%22" > Advanced Search </a> </p>   <ul id="side-notify"> <li class="notify"> <a href="https://aisel.aisnet.org/announcements.html" title="Email or RSS Notifications" > Notify me via email or <acronym title="Really Simple Syndication">RSS</acronym> </a> </li> </ul>      <div id="sb-custom-middle"> <h2 class="sb-custom-title">Links</h2> <ul class="sb-custom-ul"> <li><a href="https://aisnet.org/page/SharedValuesforDigitalization" >AIS Shared Values of Digitalization</a></li> <li><a href="https://aisnet.org/page/PoliciesGuidelines" >Research Code of Conduct</a></li> <li><a href="https://aisnet.org/page/MemberCodeOfConduct" >Code of Ethics & Professional Conduct</a></li> <li><a href="https://aisnet.org/page/%20EventCodeofConduct" > Code Conduct for AIS Meetings</a></li> <li><a href="https://aisel.aisnet.org/discussion_code_conduct.html" >Discussion Thread Code of Conduct</a> <li class="sub-custom-li"> <li class="sb-custom-li"> <a href="https://aisnet.org/page/MembershipBenefits" >Join AIS</a> </li> <li class="sb-custom-li"> <script type="text/javascript"> //<![CDATA[ document.write("<a href='mailto:" + "eLibrary" + "@" + "aisnet.org" + "'>" + "Contact AIS" + "<\/a>") //]]> </script> </li> </ul> </div>  <h2>Browse</h2> <ul id="side-browse"> <li class="collections"><a href="https://aisel.aisnet.org/communities.html" title="Browse by All Content" >All Content</a></li> <li class="author"><a href="https://aisel.aisnet.org/authors.html" title="Browse by Author" >Authors</a></li> <li><a href="https://aisel.aisnet.org/jais" title="JAIS" >JAIS</a></li> <li><a href="https://aisel.aisnet.org/cais" title="CAIS" >CAIS</a></li> <li><a href="https://aisel.aisnet.org/trr" title="TRR" >TRR</a></li> <li><a href="https://aisel.aisnet.org/thci" title="THCI" >THCI</a></li> <li><a href="https://aisel.aisnet.org/misqe" title="MISQE" >MISQE</a></li> <li><a href="https://aisel.aisnet.org/pajais" title="PAJAIS" >PAJAIS</a></li> </ul>  <h2>Author Corner</h2> <ul id="side-author"> <li class="faq"> <a href="https://aisel.aisnet.org/faq.html" title="eLibrary FAQ" > eLibrary FAQ </a> </li> <li><a href="https://aisel.aisnet.org/cais/authorvideos.html" >Submit an Author-Video Here</a></li> <li class="submit"> <a href="https://aisel.aisnet.org/submit_research.html" title="" > </a> </li> </ul>                <div class="verticalalign"> </div> </div> </div> <div id="footer" role="contentinfo"> <div id="bepress"> <a href="https://www.elsevier.com/solutions/digital-commons" title="Elsevier - Digital Commons" > <em>Elsevier - Digital Commons</em> </a> </div>  <p> <a href="https://aisel.aisnet.org" title="Home page" accesskey="1" >Home</a> | <a href="https://aisel.aisnet.org/about.html" title="About" >About</a> | <a href="https://aisel.aisnet.org/faq.html" title="FAQ" >FAQ</a> | <a href="/cgi/myaccount.cgi?context=" title="My Account Page" accesskey="3" >My Account</a> | <a href="https://aisel.aisnet.org/accessibility.html" title="Accessibility Statement" accesskey="0" >Accessibility Statement</a> </p> <p> <a class="secondary-link" href="https://www.elsevier.com/legal/privacy-policy" title="Privacy Policy" >Privacy</a> <a class="secondary-link" href="https://www.elsevier.com/legal/elsevier-website-terms-and-conditions" title="Copyright Policy" >Copyright</a> </p> </div>  </div> </div> <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); 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